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background:#7347FF; } </style></head><body><div class="main-header fixed-top"><div class="wrapper w-container"><div class="d-flex space-between align-center bg-transparent"><div class="desktop-only"><a href="/" class="logo-block w-inline-block"><img src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/6359eec91f520c24c94cba4e_beam-logo%402x.webp" loading="lazy" width="Auto" height="Auto" alt="logo" class="main-logo"/><img src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/636230114810444917c62eaf_beam-logo-white%402x.webp" loading="lazy" width="Auto" height="Auto" alt="beam logo" class="main-logo-white"/></a></div><div class="d-flex items-center _w-full"><div data-animation="default" data-collapse="medium" data-duration="400" data-easing="ease" data-easing2="ease" role="banner" class="bg-transparent w-nav"><nav role="navigation" class="w-nav-menu"><a href="https://partner.ridebeam.com/cities" class="link-nav w-nav-link">Cities</a><div data-hover="false" data-delay="0" class="w-dropdown"><div class="dropdown-toggle w-dropdown-toggle"><div class="w-icon-dropdown-toggle"></div><div>Partner</div></div><nav class="dropdown-list w-dropdown-list"><a href="https://partner.ridebeam.com/partners" class="dropdown-link w-dropdown-link">Partner with us</a><a href="https://partner.ridebeam.com/beam-booster" class="dropdown-link w-dropdown-link">#BeamBooster</a><a href="https://partner.ridebeam.com/beam-for-business" class="dropdown-link w-dropdown-link">#BeamForBusiness</a><a href="https://partner.ridebeam.com/beam-for-community" class="dropdown-link w-dropdown-link">#BeamForCommunity</a></nav></div><div data-hover="false" data-delay="0" class="w-dropdown"><div class="dropdown-toggle w-dropdown-toggle"><div class="w-icon-dropdown-toggle"></div><div>Rider</div></div><nav class="dropdown-list w-dropdown-list"><a href="/rider" class="dropdown-link w-dropdown-link">Ride with us</a><a href="/features" class="dropdown-link w-dropdown-link">Beam Features</a><a href="/beam-safe-academy?countries=Australia&cities=Adelaide" class="dropdown-link w-dropdown-link">Beam Safe Academy</a><a href="/beam-for-all" class="dropdown-link w-dropdown-link">#BeamForAll</a><a href="/rider-insurance" class="dropdown-link w-dropdown-link">Insurance</a><a href="#" class="dropdown-link w-dropdown-link">Beam Solo</a></nav></div><div data-hover="false" data-delay="0" class="w-dropdown"><div class="dropdown-toggle w-dropdown-toggle"><div class="w-icon-dropdown-toggle"></div><div>Careers</div></div><nav class="dropdown-list w-dropdown-list"><a href="/careers" class="dropdown-link w-dropdown-link">Life @聽Beam</a><a href="/career-opportunities" class="dropdown-link w-dropdown-link">Job Opportunities</a><a href="/become-a-beam-marshal-or-mechanic" class="dropdown-link w-dropdown-link">Be a marshal or mechanic</a></nav></div><div data-hover="false" data-delay="0" class="w-dropdown"><div class="dropdown-toggle w-dropdown-toggle"><div class="w-icon-dropdown-toggle"></div><div>Company</div></div><nav class="dropdown-list w-dropdown-list"><a href="/download" class="dropdown-link w-dropdown-link">Download App</a><a href="/vehicles" class="dropdown-link w-dropdown-link">Vehicles</a><a href="https://partner.ridebeam.com/sustainability" class="dropdown-link w-dropdown-link">Sustainability</a><a href="/newsroom" class="dropdown-link w-dropdown-link">Newsroom</a><a href="/blog" class="dropdown-link w-dropdown-link">Blog</a></nav></div></nav></div><a href="/help" aria-current="page" class="download-btn desktop-only w-button w--current">Contact us</a><div data-w-id="587656dd-766c-237a-dedd-d19ee24dda53" data-animation="default" data-collapse="medium" data-duration="400" data-easing="ease" data-easing2="ease" role="banner" class="mobile-menu-main-nav w-nav"><div class="wrapper w-container"><a href="/" class="logo-block w-inline-block"><img src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/6359eec91f520c24c94cba4e_beam-logo%402x.webp" loading="lazy" width="Auto" height="Auto" alt="logo" class="mobile-logo"/></a><nav role="navigation" class="mobile-nav-dropdown w-nav-menu"><a href="https://partner.ridebeam.com/cities" class="link-nav mobile-link-nav w-nav-link">Cities</a><div data-hover="false" data-delay="0" class="dropdown w-dropdown"><div class="dropdown-toggle tablet-color-dark-violet w-dropdown-toggle"><div class="w-icon-dropdown-toggle"></div><div>Partner</div></div><nav class="dropdown-list w-dropdown-list"><a href="https://partner.ridebeam.com/partners" class="dropdown-link w-dropdown-link">Partner with us</a><a href="https://partner.ridebeam.com/beam-booster" class="dropdown-link w-dropdown-link">#BeamBooster</a><a href="https://partner.ridebeam.com/beam-for-business" class="dropdown-link dropdown-last w-dropdown-link">#BeamForBusiness</a><a href="https://partner.ridebeam.com/beam-for-community" class="dropdown-link dropdown-last w-dropdown-link">#BeamForCommunity</a></nav></div><div data-hover="false" data-delay="0" class="dropdown w-dropdown"><div class="dropdown-toggle tablet-color-dark-violet w-dropdown-toggle"><div class="w-icon-dropdown-toggle"></div><div>Rider</div></div><nav class="dropdown-list w-dropdown-list"><a href="/rider" class="dropdown-link w-dropdown-link">Ride with us</a><a href="/features" class="dropdown-link w-dropdown-link">Beam Features</a><a href="https://www.ridebeam.com/beam-safe-academy?countries=Australia&cities=Adelaide" class="dropdown-link w-dropdown-link">Beam Safe Academy</a><a href="/beam-for-all" class="dropdown-link w-dropdown-link">#BeamForAll</a><a href="/rider-insurance" class="dropdown-link w-dropdown-link">Insurance</a></nav></div><div data-hover="false" data-delay="0" class="dropdown w-dropdown"><div class="dropdown-toggle tablet-color-dark-violet w-dropdown-toggle"><div class="w-icon-dropdown-toggle"></div><div>Careers</div></div><nav class="dropdown-list w-dropdown-list"><a href="/careers" class="dropdown-link w-dropdown-link">Life @ Beam</a><a href="/career-opportunities" class="dropdown-link w-dropdown-link">Job Opportunities</a><a href="/become-a-beam-marshal-or-mechanic" class="dropdown-link w-dropdown-link">Be a marshal or mechanic</a></nav></div><div data-hover="false" data-delay="0" class="dropdown w-dropdown"><div class="dropdown-toggle tablet-color-dark-violet w-dropdown-toggle"><div class="w-icon-dropdown-toggle"></div><div>Company</div></div><nav class="dropdown-list w-dropdown-list"><a href="/vehicles" class="dropdown-link w-dropdown-link">Vehicles</a><a href="https://partner.ridebeam.com/sustainability" class="dropdown-link w-dropdown-link">Sustainability</a><a href="/newsroom" class="dropdown-link w-dropdown-link">Newsroom</a><a href="/blog" class="dropdown-link w-dropdown-link">Blog</a></nav></div><a href="/help" aria-current="page" class="download-btn full-width-btn w-button w--current">Contact us</a><a href="/download" class="download-btn full-width-btn secondary w-button">Download the app</a></nav><div class="menu-button w-nav-button"><div data="hamburger-menu" class="mcbutton"><div class="b-btn line1"></div><div class="b-btn line2"></div><div class="b-btn line3"></div></div></div></div></div></div></div></div></div><div class="section-banner help"><div class="wrapper"><h2 class="h2-heading mb-10 text-white">Need help?</h2><p class="font-weight-400 mb-0 text-30px text-white">We鈥檙e here for you.</p></div></div><div class="section-help-report"><div class="wrapper"><h4 class="color-dark-violet mb-10 text-32px">Report a Beam vehicle or an accident</h4><p class="font-weight-400 text-20px mb-40 mobile-mb-30">Help us keep your streets safe and neat</p><div class="d-flex-space-between-wrap tablet-flex-block"><div class="help-report-box"><img src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/63ee2bb1db0bbf6270daaf28_Accident64.png" loading="lazy" alt="" class="help-report-img"/><div class="color-dark-violet font-weight-600 mb-10 text-20px mobile-text-14px">Report an accident involving a Beam vehicle</div><p class="text-16px color-dark-violet mb-30 mobile-text-14px">Did an incident occur involving a Beam? Please tell us what happened, and we鈥檒l be in contact very shortly.</p><a href="/report-an-incident" class="button width-full rounded-4px text-center w-button">Report an Accident</a></div><div class="help-report-box is--last-box"><img src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/63ee2ba80ce5b12a195fea32_ReportBeam64.png" loading="lazy" alt="" class="help-report-img"/><div class="color-dark-violet font-weight-600 mb-10 text-20px mobile-text-14px">Report a Beam vehicle</div><p class="text-16px color-dark-violet mb-30 mobile-text-14px">If a Beam is badly parked or is in the way, let us know and we鈥檒l send someone to get it relocated as quickly as possible.</p><a href="/report-a-beam" class="button width-full rounded-4px text-center w-button">Report a Beam</a></div></div></div></div><div class="section-help-list"><div class="wrapper"><h4 class="color-dark-violet mb-40 mobile-mb-30 text-32px">How can we help?</h4><div class="help-list-mainbox"><div class="help-inr-list-box"><img src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/6391959f7b7cd8ff67f9c134_contact-general%402x.webp" loading="lazy" alt="" class="help-inr-img"/><div class="color-dark-violet font-weight-600 mb-10 text-20px mobile-text-16px">Customer Service</div><p class="help-text-info">Need information or assistance from our Customer Service team? Start by checking out our Help Center. We are dedicated to providing you with the answers you seek.</p><a href="https://support.ridebeam.com/en/" target="_blank" class="help-cta">See Help Center ></a><a href="#" class="help-cta hide">Speak to us now ></a></div><div class="help-inr-list-box"><img src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/6391959fb654ac4b68aaae32_contact-council%402x.webp" loading="lazy" alt="" class="help-inr-img"/><div class="color-dark-violet font-weight-600 mb-10 text-20px mobile-text-16px">City Councils</div><p class="help-text-info">Speak to our experienced team about arranging a co-design workshop for your local council, or to find out more on how Beam can support your transport goals and help your city to flow better.</p><a href="https://partner.ridebeam.com/work-with-us" class="help-cta">Get in touch ></a></div><div class="help-inr-list-box"><img src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/6391959f6a1cda88db5c111d_contact-media%402x.webp" loading="lazy" alt="" class="help-inr-img"/><div class="color-dark-violet font-weight-600 mb-10 text-20px mobile-text-16px">Media</div><p class="help-text-info">For press queries or to contact our media team, send us a note at <a href="mailto:press@ridebeam.com" class="text-link text-16px mobile-text-14px">press@ridebeam.com</a> and we鈥檒l be in touch.</p><a href="mailto:press@ridebeam.com" class="help-cta">Get in touch ></a></div><div id="anz-police-card" class="help-inr-list-box"><img src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/6391959f64bf264e0576f6c4_contact-police%402x.webp" loading="lazy" alt="" class="help-inr-img"/><div class="color-dark-violet font-weight-600 mb-10 text-20px mobile-text-16px">Police</div><p class="help-text-info">Where information is required to assist any police investigation involving a Beam rider or Beam vehicle, you can send us a request.</p><a href="/information-request" class="help-cta">Submit request ></a></div><div class="help-inr-list-box"><img src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/6391959f6a1cda46d15c111c_contact-partner%402x.webp" loading="lazy" alt="" class="help-inr-img"/><div class="color-dark-violet font-weight-600 mb-10 text-20px mobile-text-16px">Partner</div><p class="help-text-info">Partnering with us can mean <br/>anything from simple one-off engagement to long-term, <br/>strategic collaboration.</p><a href="https://partner.ridebeam.com/be-a-partner" class="help-cta">Get in touch ></a></div><div id="kr-franchise-card" class="help-inr-list-box"><img src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/6391959f1c70c98fc679d07b_contact-franchise%402x.webp" loading="lazy" alt="" class="help-inr-img"/><div class="color-dark-violet font-weight-600 mb-10 text-20px mobile-text-16px">Franchise</div><p class="help-text-info">Come on board an accessible and profitable business with low capital and extensive support. Submit your application and let鈥檚 kickstart your franchise journey.</p><a href="https://partner.ridebeam.com/kr/be-a-franchise" class="help-cta">Apply now ></a></div><div id="marshal-card" class="help-inr-list-box"><img src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/6391959f1c70c92ab979d07c_contact-ranger%402x.webp" loading="lazy" alt="" class="help-inr-img"/><div class="color-dark-violet font-weight-600 mb-10 text-20px mobile-text-16px">Marshal</div><p class="help-text-info">Take control of your earnings and time, and join us in making a difference in our cities, one vehicle at a time. Become a marshal today!</p><a href="/become-a-beam-marshal-or-mechanic" class="help-cta">Apply now ></a></div><div id="ranger-card" class="help-inr-list-box"><img src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/6391959f1c70c92ab979d07c_contact-ranger%402x.webp" loading="lazy" alt="" class="help-inr-img"/><div class="color-dark-violet font-weight-600 mb-10 text-20px mobile-text-16px">Ranger</div><p class="help-text-info">Take control of your earnings and time, and join us in making a difference in our cities, one vehicle at a time. Become a ranger today!</p><a href="/my/become-a-beam-ranger" class="help-cta">Apply now ></a></div></div></div></div><div class="footer-section"><div class="wrapper"><div class="d-flex space-between mobile-flex-block tablet-justify-start"><div class="col-mailing-list"><p class="footer-text">We鈥檙e on a mission to turn little drives into better rides, and make cities flow better for everyone.</p><div class="mailing-list-form-con hide"><p class="text-600 mb-16">Join the mailing list</p><div class="w-form"><form id="wf-form-Join-Mailing-List-Form" name="wf-form-Join-Mailing-List-Form" data-name="Join Mailing List Form" method="post" data-wf-page-id="65365a5d3417ac1f08889acc" data-wf-element-id="b2c2a503-d8ca-db16-7393-ea2233a78362"><input class="form-input-field tablet-text-center w-input" maxlength="256" name="email-2" data-name="Email 2" placeholder="Enter your email here" type="text" id="email-2" required=""/><input type="submit" data-wait="Please wait..." class="form-btn w-button" value="Sign up now"/></form><div class="w-form-done"><div>Thank you! Your submission has been received!</div></div><div class="w-form-fail"><div>Oops! Something went wrong while submitting the form.</div></div></div></div></div><div class="ftr-nav-col"><h6 class="ftr-sub-title">Cities</h6><ul role="list" class="ftr-nav-list"><li class="ftr-navlist-item"><a href="https://partner.ridebeam.com/cities#cities" class="ftr-nav-link">Operating Cities</a></li><li class="ftr-navlist-item"><a href="https://partner.ridebeam.com/cities#commitment" class="ftr-nav-link">Commitment to<br/>Cities</a></li><li class="ftr-navlist-item"><a href="https://partner.ridebeam.com/cities#case_studies" class="ftr-nav-link">Case Studies</a></li></ul></div><div class="ftr-nav-col"><h6 class="ftr-sub-title">Rider</h6><ul role="list" class="ftr-nav-list"><li class="ftr-navlist-item"><a href="/rider" class="ftr-nav-link">Ride with us</a></li><li class="ftr-navlist-item"><a href="https://www.ridebeam.com/beam-safe-academy?countries=Australia&cities=Adelaide" class="ftr-nav-link">Beam Safe Academy</a></li><li class="ftr-navlist-item"><a href="/beam-for-all" class="ftr-nav-link">#BeamForAll</a></li><li class="ftr-navlist-item"><a href="/rider-insurance" class="ftr-nav-link">Rider Insurance</a></li></ul></div><div class="ftr-nav-col"><h6 class="ftr-sub-title">Partner</h6><ul role="list" class="ftr-nav-list"><li class="ftr-navlist-item"><a href="https://partner.ridebeam.com/beam-booster" class="ftr-nav-link">#BeamBooster</a></li><li class="ftr-navlist-item"><a href="https://partner.ridebeam.com/sustainability" class="ftr-nav-link">Sustainability</a></li><li class="ftr-navlist-item"><a href="https://partner.ridebeam.com/beam-for-business" class="ftr-nav-link">#BeamForBusiness</a></li><li class="ftr-navlist-item"><a href="https://partner.ridebeam.com/beam-for-community" class="ftr-nav-link">#BeamForCommunity</a></li></ul></div><div class="ftr-nav-col"><h6 class="ftr-sub-title">Company</h6><ul role="list" class="ftr-nav-list"><li class="ftr-navlist-item"><a href="/vehicles" class="ftr-nav-link">Our Vehicles</a></li><li class="ftr-navlist-item"><a href="https://ridebeam.com#global_footprint" class="ftr-nav-link">Locations</a></li><li class="ftr-navlist-item"><a href="/newsroom" class="ftr-nav-link">Newsroom</a></li><li class="ftr-navlist-item"><a href="/blog" class="ftr-nav-link">Blog</a></li><li class="ftr-navlist-item"><a href="https://support.ridebeam.com/en/" target="_blank" class="ftr-nav-link">FAQs</a></li><li class="ftr-navlist-item"><a href="/help" aria-current="page" class="ftr-nav-link w--current">Contact us</a></li></ul></div><div class="ftr-nav-col"><h6 class="ftr-sub-title">Careers</h6><ul role="list" class="ftr-nav-list"><li class="ftr-navlist-item"><a href="/careers" class="ftr-nav-link">Join the Beam Team</a></li><li class="ftr-navlist-item"><a href="https://ridebeam.com/career-opportunities#beam-ranger" class="ftr-nav-link">Be a Beam Marshal</a></li></ul></div></div><div class="d-flex space-between ftr-bottom mobile-flex-block pb-20"><div class="ftr-btm-1"><a href="https://apps.apple.com/app/id1427114484" target="_blank" class="w-inline-block"><img src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/635a1d15e6c49f19c8ad41b2_appstore-white%402x.webp" loading="lazy" alt="app store" class="h-34 mr-10"/></a><a href="https://play.google.com/store/apps/details?id=com.escooterapp&pli=1" target="_blank" class="w-inline-block"><img src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/635a1d14aac500d1678c042e_googleplay-white%402x.webp" loading="lazy" alt="google play" class="h-34"/></a></div><div class="ftr-btm-2 ftr-btm-social"><a href="https://www.instagram.com/ridebeam.global/" target="_blank" class="w-inline-block"><img src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/63fc2658303f201fd84c5414_ftr-instagram.svg" loading="lazy" alt="" class="mr-10"/></a><a href="https://www.facebook.com/RideBeam/" target="_blank" class="hide w-inline-block"><img src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/63fc2658c1ef8ec2ac6a34e4_ftr-facebook.svg" loading="lazy" alt="" class="mr-10"/></a><a href="https://www.linkedin.com/company/ride-beam/?originalSubdomain=sg" target="_blank" class="w-inline-block"><img src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/63fc26592619d1dcf42d54be_ftr-linkedin.svg" loading="lazy" alt=""/></a></div></div><div class="d-flex space-between ftr-bottom mobile-flex-block"><div class="ftr-btm-1"><div class="w-embed"><p class="paragraph text-white">Copyright <span id="spanYear"></span> 漏 Beam Mobility Holdings Pte. Ltd.</p></div></div><div class="ftr-btm-2"><a href="/terms-of-service" class="ftr-nav w-inline-block"><p class="mb-0">Terms of Service</p></a><a href="/privacy-policy/english" class="ftr-nav w-inline-block"><p class="mb-0">Privacy Policy</p></a><a href="/cookie-policy/english" class="ftr-nav w-inline-block"><p class="mb-0">Cookie Policy</p></a><a href="/governance-and-reporting" class="ftr-nav w-inline-block"><p class="mb-0">Governance and Reporting</p></a></div></div></div><div class="fixed-icon-floaters"><a href="#" class="ftr-icon-1 rrssb-buttons w-inline-block"><img src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/6360902e6855c9c4ea5c4a55_ftr-icon-1-%402x.webp" loading="lazy" alt="floater icon 1" class="ftr-img-1"/></a><a href="#" class="ftr-icon-2 w-inline-block"><img src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/63e0c54c68389290bade478c_ftr-icon-2-v1-1-%402x.webp" loading="lazy" alt="" class="ftr-img-2"/></a></div></div><script src="https://d3e54v103j8qbb.cloudfront.net/js/jquery-3.5.1.min.dc5e7f18c8.js?site=6359ec4f04fcf66992b2006a" type="text/javascript" integrity="sha256-9/aliU8dGd2tb6OSsuzixeV4y/faTqgFtohetphbbj0=" crossorigin="anonymous"></script><script src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/js/webflow.e02a1b243.js" type="text/javascript"></script> <script type="text/javascript" src="https://cdnjs.cloudflare.com/ajax/libs/intl-tel-input/17.0.13/js/intlTelInput-jquery.min.js"></script>  <script src="https://maps.googleapis.com/maps/api/js?v=3.exp&libraries=places&key=AIzaSyB0sGAkUhxUq1UskAjxZ9yIiKtSA-F8oVU&callback=initMap"></script>  <script> window.interdeal = { "sitekey": "afca1e0d8301d922e5de90f98b6c2ba8", "Position": "Right", "Menulang": "EN-GB", "domains": { "js": "https://cdn.equalweb.com/", "acc": "https://access.equalweb.com/" }, "btnStyle": { "vPosition": [ "84.6%", null ], "scale": [ "0.55", "0.55" ], "color": { "main": "#ffffff", "second": "#000000" }, "icon": { "type": 11, "shape": "circle", "outline": true } } }; (function(doc, head, body){ var coreCall = doc.createElement('script'); coreCall.src = 'https://cdn.equalweb.com/core/4.0.4/accessibility.js'; coreCall.defer = true; coreCall.integrity = 'sha512-LDvqiv8qYdF1MIqxiGZrvcDsmN6cZy0u0l23Dj7TVXmkVSNyzjtkcll8uCb8EGdwDVHjvisVYsAWuwTf6Mpu8g=='; coreCall.crossOrigin = 'anonymous'; coreCall.setAttribute('data-cfasync', true ); body? 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