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There are two types of automation: unattended (actions without human intervention) and attended (actions executed by humans). Some automated tasks may combine the two.</p>\n","kind":"card_faq-qna","id":"1699282480484_1tc"},{"headline":"What is intelligent document processing (IDP)?","description":"<p>An AI solution that automates document processing by extracting, structuring, and unlocking valuable insights data from diverse formats.</p>\n","kind":"card_faq-qna","id":"1699282495940_ud4"},{"headline":"What is robotic process automation (RPA)?","description":"<p>Robotic process automation (RPA) is a software technology that combines robotics and automation to perform repetitive tasks. RPA is a method for business process automation that uses an application or ‘bot’ that replicates an employee's desktop actions by interacting with an interface in the same way a human would.</p>\n","kind":"card_faq-qna","id":"1699282498160_ffi"},{"headline":"What is integration?","description":"<p>Integration connects business systems and apps. This is often done through an application programming interface (API).</p>\n","kind":"card_faq-qna","id":"1732126652365_ka8"},{"headline":"What is Agentforce?","description":"<p>An Agentforce Agent is a proactive, autonomous application that provides specialized, always-on support to employees or customers. 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And last, you can use your Apex & Javascript to create the custom code and business logic for your Agent.</p>\n","kind":"card_faq-qna","id":"1732126691370_p77"}]}]}],"path":"/mulesoft/automation","urlLoc":"us","curHref":"/mulesoft/automation/?d=cta-body-promo-8","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-us"}], chassis: 'v2', }; window.sfdcBase = window.sfdcBase || {}; window.sfdcBase.chat = window.sfdcBase.chat || {}; window.sfdcBase.chat.invite = window.sfdcBase.chat.invite || {}; </script> <div class="globalnav-wrapper-c360 "> <a class="screen-reader-text skip-to-content-c360" href="#main-content"> <div class="screen-reader-container">Skip to content</div> </a>  <hgf-c360nav locale=us search="true" show-region-selector="true" context-nav-enabled="true" hide-login="false" truly-hide-login="false" show-button-main=true show-button-secondary=false hide-contact="false" 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class="blade__description"> <p>MuleSoft’s automation suite makes it easy for business teams to build and optimize how work gets done by connecting data to action for seamless, personalized experiences.</p> </div> </header> <div class="cta_container flex flex--right ctas__2"> <pbc-button class="cta_button__wrapper" data-link-text="Get the guide" data-link-url="https://www.salesforce.com/form/platform/flow-solution-brief/?d=pb" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="primary" data-stacking="default" aria-label="Get the guide: Automation helps humans with agents work faster and smarter." href="https://www.salesforce.com/form/platform/flow-solution-brief/?d=pb" target="_blank" rel="noopener" > Get the guide </a> </pbc-button> <pbc-button class="cta_button__wrapper" data-link-text="Talk with an expert" data-link-url="https://www.mulesoft.com/contact?utm_source=salesforce&utm_medium=referral&utm_campaign=sfdcpdp" data-link-type="secondary cta" > <a 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class="container"> <article class="grid grid_main grid--onebyone theme--light_gradient" data-module-track-impressions="" data-module-id="1700844284037_12ji" data-module-name="Take the right actions by connecting to the right data." data-module-position="1" data-module-type="headline"> <div class="image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/11/mulesoft-automation-flow-orchestration.webp?w=1024" class="image__asset" alt="A graphic showing the library of customizable industry-specific, pre-built templates within Flow Builder." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/11/mulesoft-automation-flow-orchestration.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/11/mulesoft-automation-flow-orchestration.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/11/mulesoft-automation-flow-orchestration.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/11/mulesoft-automation-flow-orchestration.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> <div class="content__wrapper"> <div class="content__container"> <header class="oneup__blade-heading"> <h2 class="headline" style=" "> Take the right actions by connecting to the right data. </h2> <div class="blade__description"> <p>Use MuleSoft Flow: Integration to connect to data in the most common systems and apps so agents and business teams can take action. For legacy systems and green screens, let <a href="https://www.salesforce.com/mulesoft/rpa/" target="_self">MuleSoft Robotic Process Automation</a> bots retrieve and update data with clicks.</p> </div> </header> </div> </div> </article> </div> </section> </div><div data-blade-id="1700844500429_5ff" data-blade-position="5" data-blade-name="sf/oneup" data-blade-variant="oneup" data-blade-source="www" data-blade-type="blade"> <section id="1700844500429_5ff" class="relative oneup--blade oneup--left-image" > <div class="container"> <article class="grid grid_main grid--onebyone theme--light_gradient" data-module-track-impressions="" data-module-id="1700844500429_5ff" data-module-name="Be more efficient by eliminating manual tasks." data-module-position="1" data-module-type="headline"> <div class="image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/11/mulesoft-automation-flow-builder.webp?w=1024" class="image__asset" alt="A graphic showing the orchestration of multi-user processes using Flow Builder's built-in task management." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/11/mulesoft-automation-flow-builder.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/11/mulesoft-automation-flow-builder.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/11/mulesoft-automation-flow-builder.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/11/mulesoft-automation-flow-builder.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> <div class="content__wrapper"> <div class="content__container"> <header class="oneup__blade-heading"> <h2 class="headline" style=" "> Be more efficient by eliminating manual tasks. </h2> <div class="blade__description"> <p>Deliver ultra-personalized experiences without being slowed down by repetitive, low-impact tasks. Use Flow Builder to create interactive, digital forms to capture data once and automatically take action across systems and apps.</p> <p>Give business teams the ability to process documents faster and then use Einstein to summarize and infer information with <a href="https://www.mulesoft.com/platform/intelligent-document-processing" target="_blank" class="link__new-tab">MuleSoft Intelligent Document Processing<img class="link__new-tab-icon" alt="Opens in a new window"></a>.</p> </div> </header> </div> </div> </article> </div> </section> </div><div data-blade-id="1700844522685_699" data-blade-position="6" data-blade-name="sf/oneup" data-blade-variant="oneup" data-blade-source="www" data-blade-type="blade"> <section id="1700844522685_699" class="relative oneup--blade oneup--right-image" > <div class="container"> <article class="grid grid_main grid--onebyone theme--light_gradient" data-module-track-impressions="" data-module-id="1700844522685_699" data-module-name="Optimize how work gets done." data-module-position="1" data-module-type="headline"> <div class="image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/11/mulesoft-automation-flow-connectors.webp?w=1024" class="image__asset" alt="A graphic showing how conversational intelligence can automatically generate workflows." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/11/mulesoft-automation-flow-connectors.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/11/mulesoft-automation-flow-connectors.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/11/mulesoft-automation-flow-connectors.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/11/mulesoft-automation-flow-connectors.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> <div class="content__wrapper"> <div class="content__container"> <header class="oneup__blade-heading"> <h2 class="headline" style=" "> Optimize how work gets done. </h2> <div class="blade__description"> <p>Give admins and developers <a href="https://www.mulesoft.com/platform/ai" target="_blank" class="link__new-tab">AI<img class="link__new-tab-icon" alt="Opens in a new window"></a> tools that make building and deploying automation easy and scalable. Unify long-running processes involving humans, Agents, and systems to improve operational efficiency using <a href="https://videos.mulesoft.com/watch/cpWrZHLbCmuJasYhnP8kFx" target="_blank" class="link__new-tab">Flow Orchestration <img class="link__new-tab-icon" alt="Opens in a new window"></a></p> </div> </header> </div> </div> </article> </div> </section> </div><div data-blade-id="1702904757348_198i" data-blade-position="7" data-blade-name="sf/text" data-blade-variant="text" data-blade-source="www" data-blade-type="blade"> <section id="1702904757348_198i" class="relative text--blade" > <div class="container"> <article class="grid grid_main text__blade--link_below text--center theme--light_gradient" data-module-id="1702904757348_198i" data-module-name="Explore how each tool works." data-module-position="1" data-module-type="headline" data-module-track-impressions=""> <header class="text__blade-heading eyebrow--large "> <h2 class="headline text__headline--large" style=" "> Explore how each tool works. </h2> </header> </article> </div> </section> </div><div data-blade-id="1706192180956_vat" data-blade-position="8" data-blade-name="sf/productportfolio" data-blade-variant="productportfolio" data-blade-source="www" data-blade-type="blade"> <section id="1706192180956_vat" class="relative productportfolio--blade layout-- productportfolio--related_products_group" > <div class="container container--min-spacing-bottom"> <div class="grid grid_main productportfolio productportfolio__ productportfolio__gridThree no-header theme--light_gradient"> <div class="single--category cards section--secondary"> <div class="cards-grid__wrapper "> <article class="card card__1 card__wrapper theme--light_gradient" data-module-id="1706272973066_m0i" data-module-name="Flow Orchestration" data-module-position="1" data-module-type="card_productaddon" > <div class="card--card_productaddon pbc-g-elevation-2 flex border-rad-16"> <div class="card__content__wrapper" style="border-top: #90D0FE solid 8px" > <div class="card__text__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline" style=" "> <a href="https://videos.mulesoft.com/watch/cpWrZHLbCmuJasYhnP8kFx" data-link-text="Flow Orchestration" data-link-url="https://videos.mulesoft.com/watch/cpWrZHLbCmuJasYhnP8kFx" data-link-type="header" target="_self"> Flow Orchestration </a> </h3> <div class="card__description"> <p>Orchestrate end-to-end multi-user, multi-system business processes using low code.</p> </div> </div> <div class="cta_container flex ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://videos.mulesoft.com/watch/cpWrZHLbCmuJasYhnP8kFx" data-link-type="primary cta" > <a class="cta_button" data-size="small" data-variant="cardText" data-stacking="default" aria-label="Learn more: Flow Orchestration" href="https://videos.mulesoft.com/watch/cpWrZHLbCmuJasYhnP8kFx" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> </div> </article> <article class="card card__2 card__wrapper theme--light_gradient" data-module-id="1706272980156_1cp0" data-module-name="Flow Builder" data-module-position="2" data-module-type="card_productaddon" > <div class="card--card_productaddon pbc-g-elevation-2 flex border-rad-16"> <div class="card__content__wrapper" style="border-top: #90D0FE solid 8px" > <div class="card__text__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline" style=" "> <a href="https://help.salesforce.com/s/articleView?id=platform.flow.htm&type=5" data-link-text="Flow Builder" data-link-url="https://help.salesforce.com/s/articleView?id=platform.flow.htm&type=5" data-link-type="header" target="_self"> Flow Builder </a> </h3> <div class="card__description"> <p>Design, connect, test, and deploy single-user and triggered automations with low code.</p> </div> </div> <div class="cta_container flex ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://help.salesforce.com/s/articleView?id=platform.flow.htm&type=5" data-link-type="primary cta" > <a class="cta_button" data-size="small" data-variant="cardText" data-stacking="default" aria-label="Learn more: Flow Builder" href="https://help.salesforce.com/s/articleView?id=platform.flow.htm&type=5" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> </div> </article> <article class="card card__3 card__wrapper theme--light_gradient" data-module-id="1706192324145_12uv" data-module-name="MuleSoft IDP" data-module-position="3" data-module-type="card_productaddon" > <div class="card--card_productaddon pbc-g-elevation-2 flex border-rad-16"> <div class="card__content__wrapper" style="border-top: #90D0FE solid 8px" > <div class="card__text__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline" style=" "> <a href="https://www.mulesoft.com/platform/intelligent-document-processing" data-link-text="MuleSoft IDP" data-link-url="https://www.mulesoft.com/platform/intelligent-document-processing" data-link-type="header" target="_blank"> MuleSoft IDP </a> </h3> <div class="card__description"> <p>Transform manual data document processing into a streamlined, automated workflow.</p> </div> </div> <div class="cta_container flex ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.mulesoft.com/platform/intelligent-document-processing" data-link-type="primary cta" > <a class="cta_button" data-size="small" data-variant="cardText" data-stacking="default" aria-label="Learn more: MuleSoft IDP" href="https://www.mulesoft.com/platform/intelligent-document-processing" target="_blank" rel="noopener" > Learn more <svg width="18" height="18" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg" fill="currentColor"> <path fill-rule="evenodd" clip-rule="evenodd" d="M10.0977 2.16345H14.5237L6.8804 9.80671C6.69002 9.99709 6.69002 10.3058 6.8804 10.4961L7.34002 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</div> </div> </article> </div> </div> </div> </div> </section> </div><div data-blade-id="1706207246933_yw5" data-blade-position="9" data-blade-name="sf/productportfolio" data-blade-variant="productportfolio" data-blade-source="www" data-blade-type="blade"> <section id="1706207246933_yw5" class="relative productportfolio--blade layout-- productportfolio--related_products_group" > <div class="container container--min-spacing-top background__present"> <div class="grid grid_main productportfolio productportfolio__ productportfolio__gridThree no-header theme--light_gradient"> <div class="single--category cards section--secondary"> <div class="cards-grid__wrapper "> <article class="card card__1 card__wrapper theme--light_gradient" data-module-id="1706273006048_kve" data-module-name="MuleSoft RPA" data-module-position="1" data-module-type="card_productaddon" > <div class="card--card_productaddon pbc-g-elevation-2 flex border-rad-16"> <div class="card__content__wrapper" style="border-top: #90D0FE solid 8px" > <div class="card__text__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline" style=" "> <a href="https://www.salesforce.com/mulesoft/rpa/" data-link-text="MuleSoft RPA" data-link-url="https://www.salesforce.com/mulesoft/rpa/" data-link-type="header" target="_self"> MuleSoft RPA </a> </h3> <div class="card__description"> <p>Effortlessly automate repetitive tasks with an integrated Robotic Process Automation (RPA) solution.</p> </div> </div> <div class="cta_container flex ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/mulesoft/rpa/" data-link-type="primary cta" > <a class="cta_button" data-size="small" data-variant="cardText" data-stacking="default" aria-label="Learn more: MuleSoft RPA" href="https://www.salesforce.com/mulesoft/rpa/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> </div> </article> <article class="card card__2 card__wrapper theme--light_gradient" data-module-id="1706207246880_kt7" data-module-name="MuleSoft Composer" data-module-position="2" data-module-type="card_productaddon" > <div class="card--card_productaddon pbc-g-elevation-2 flex border-rad-16"> <div class="card__content__wrapper" style="border-top: #90D0FE solid 8px" > <div class="card__text__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline" style=" "> <a href="https://www.salesforce.com/mulesoft/composer/" data-link-text="MuleSoft Composer" data-link-url="https://www.salesforce.com/mulesoft/composer/" data-link-type="header" target="_self"> MuleSoft Composer </a> </h3> <div class="card__description"> <p>Connect apps and data to Salesforce quickly and easily with clicks, not code, directly inside the Salesforce UI.</p> </div> </div> <div class="cta_container flex ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/mulesoft/composer/" data-link-type="primary cta" > <a class="cta_button" data-size="small" data-variant="cardText" data-stacking="default" aria-label="Learn more: MuleSoft Composer" href="https://www.salesforce.com/mulesoft/composer/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> </div> </article> <article class="card card__3 card__wrapper theme--light_gradient" data-module-id="1706273012509_vwh" data-module-name="MuleSoft Anypoint Platform" data-module-position="3" data-module-type="card_productaddon" > <div class="card--card_productaddon pbc-g-elevation-2 flex border-rad-16"> <div class="card__content__wrapper" style="border-top: #90D0FE solid 8px" > <div class="card__text__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline" style=" "> <a href="https://www.salesforce.com/mulesoft/anypoint-platform/" data-link-text="MuleSoft Anypoint Platform" data-link-url="https://www.salesforce.com/mulesoft/anypoint-platform/" data-link-type="header" target="_self"> MuleSoft Anypoint Platform </a> </h3> <div class="card__description"> <p>Start fast and realize immediate value with a single, unified solution for integration and APIs.</p> </div> </div> <div class="cta_container flex ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/mulesoft/anypoint-platform/" data-link-type="primary cta" > <a class="cta_button" data-size="small" data-variant="cardText" data-stacking="default" aria-label="Learn more: MuleSoft Anypoint Platform" href="https://www.salesforce.com/mulesoft/anypoint-platform/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> </div> </article> </div> </div> <div class="productportfolio_cta" data-module-name="" data-module-position="4" data-module-id="0" data-module-type="cta"> <div class="cta_container flex flex--center ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="View all products" data-link-url="https://www.salesforce.com/mulesoft/all-mulesoft-products/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="secondary" data-stacking="default" href="https://www.salesforce.com/mulesoft/all-mulesoft-products/" > View all products </a> </pbc-button> </div> </div> </div> </div> <div class="blade__background blade__background--partial-overlap" aria-hidden="true"> <div class="background__graphics background__graphics--overlap background__graphics--with-background-image"> <div class="blade__background-image"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-product-portfolio-background.webp?w=1024" class="background__image" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-product-portfolio-background.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-product-portfolio-background.webp?resize=300,118 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-product-portfolio-background.webp?resize=768,303 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-product-portfolio-background.webp?resize=1024,404 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-product-portfolio-background.webp?resize=1536,606 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-product-portfolio-background.webp?resize=2048,808 2048w" width="100%"/> </div> </div> <div class="background__padding--partial-overlap"></div> </div> </section> </div><div data-blade-id="1686943479672_am4" data-blade-position="10" data-blade-name="sf/nup" data-blade-variant="nup" data-blade-source="www" data-blade-type="blade"> <section id="1686943479672_am4" class="relative nup--blade layout--1 nup--card_quote" > <div class="container background__present"> <div class="grid grid_main nup nup__1 no-header theme--light_gradient"> <div class="cards cards--minimal no-quote-image-oneup"> <article class="card card__1 card__wrapper theme--light_gradient" data-module-track-impressions="" data-module-id="1686943618938_xs7" data-module-name="Tony Gondick" data-module-position="1" data-module-type="card_quote" > <div class="card--card_quote pbc-g-elevation-2 flex border-rad-16 no-quote-image-asset"> <div class="card_quote--no-asset"> <div class="card__content__wrapper"> <blockquote class="card__copy__wrapper"> <div class="card__quote-mark card__quote--us" aria-hidden="true"></div> <h3 class="card__headline" style=" "> <a href="https://www.salesforce.com/customer-stories/kawasaki/" data-link-text=""As AI continues to mature and grow and technology continues to change, Salesforce is helping us make the most of our investment. We are excited for the next evolution of AI to bring more time savings, data quality, and connections to all the systems that make our business run."" data-link-url="https://www.salesforce.com/customer-stories/kawasaki/" data-link-type="header" target="_self"> "As AI continues to mature and grow and technology continues to change, Salesforce is helping us make the most of our investment. We are excited for the next evolution of AI to bring more time savings, data quality, and connections to all the systems that make our business run." </a> </h3> <div class="tagline_wrapper"> <div class="name"> Tony Gondick </div> <div class="role_company"> Senior Manager, IT Business Strategy, Kawasaki Motors Corp., U.S.A., Engines Division </div> </div> </blockquote> <div class="cta_container flex"> <pbc-button class="cta_button__wrapper" data-link-text="Read the story" data-link-url="https://www.salesforce.com/customer-stories/kawasaki/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="secondaryWithMobileText" data-stacking="wideM" aria-label="Read the story: Tony Gondick" href="https://www.salesforce.com/customer-stories/kawasaki/" target="_self" rel="noopener" > Read the story </a> </pbc-button> </div> </div> </div> </div> </article> </div> </div> </div> <div class="blade__background blade__background--partial-overlap" aria-hidden="true"> <div class="background__graphics background__graphics--overlap background__graphics--with-background-image"> <div class="blade__background-image"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-products-brand-customer-story-quote-background.webp?w=1024" class="background__image" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-products-brand-customer-story-quote-background.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-products-brand-customer-story-quote-background.webp?resize=300,118 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-products-brand-customer-story-quote-background.webp?resize=768,303 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-products-brand-customer-story-quote-background.webp?resize=1024,404 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-products-brand-customer-story-quote-background.webp?resize=1536,606 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-products-brand-customer-story-quote-background.webp?resize=2048,808 2048w" width="100%"/> </div> </div> <div class="background__padding--partial-overlap"></div> </div> </section> </div><div data-blade-id="1732126205105_18tg" data-blade-position="11" data-blade-name="sf/text" data-blade-variant="text" data-blade-source="www" data-blade-type="blade"> <section id="1732126205105_18tg" class="relative text--blade" > <div class="container container--min-spacing-bottom container--min-spacing-top"> <article class="grid grid_main text__blade--link_below text--center theme--light_gradient" data-module-id="1732126205105_18tg" data-module-name="Join the MuleSoft community." data-module-position="1" data-module-type="headline" data-module-track-impressions=""> <header class="text__blade-heading eyebrow--large "> <h2 class="headline text__headline--large" style=" "> Join the MuleSoft community. </h2> <div class="blade__description "> <p>Become part of a vibrant network of innovators and experts, where MuleSoft and Flow come together to empower you with in-demand integration and automation skills. 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tabindex="-1" aria-label="Automate any process with Salesforce and MuleSoft, together." data-link-url="https://www.mulesoft.com/webinars/process-automation-salesforce-flow" data-link-type="image" target="_blank"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-resources-webinar-unleash-innovation-automation-1.webp?w=1024" class="card__image" alt="Learn how business and IT leaders leverage automation to unleash innovation" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-resources-webinar-unleash-innovation-automation-1.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-resources-webinar-unleash-innovation-automation-1.webp?resize=300,169 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-resources-webinar-unleash-innovation-automation-1.webp?resize=768,432 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-resources-webinar-unleash-innovation-automation-1.webp?resize=1024,577 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-resources-webinar-unleash-innovation-automation-1.webp?resize=1536,865 1536w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Webinar</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.mulesoft.com/webinars/process-automation-salesforce-flow" data-link-text="Automate any process with Salesforce and MuleSoft, together." data-link-url="https://www.mulesoft.com/webinars/process-automation-salesforce-flow" data-link-type="header" target="_blank"> Automate any process with Salesforce and MuleSoft, together. </a> </h3> <div class="card__description mt-16"> <p>Learn how automation enables you to accelerate processes across your entire organization.</p> </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Watch the webinar" data-link-url="https://www.mulesoft.com/webinars/process-automation-salesforce-flow" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Watch the webinar: Automate any process with Salesforce and MuleSoft, together." href="https://www.mulesoft.com/webinars/process-automation-salesforce-flow" target="_blank" rel="noopener" > Watch the webinar <svg width="18" height="18" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg" fill="currentColor"> <path fill-rule="evenodd" clip-rule="evenodd" d="M10.0977 2.16345H14.5237L6.8804 9.80671C6.69002 9.99709 6.69002 10.3058 6.8804 10.4961L7.34002 10.9558C7.5304 11.1461 7.83906 11.1461 8.02945 10.9558L15.6717 3.31348V7.73848C15.6717 8.00772 15.89 8.22598 16.1592 8.22598H16.8092C17.0785 8.22598 17.2967 8.00772 17.2967 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data-module-name="Product spotlight: MuleSoft Connectors for Flow." data-module-position="2" data-module-type="card_resource" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://videos.mulesoft.com/watch/kZge6oZMY1vzguCcJ1wmQq" tabindex="-1" aria-label="Product spotlight: MuleSoft Connectors for Flow." data-link-url="https://videos.mulesoft.com/watch/kZge6oZMY1vzguCcJ1wmQq" data-link-type="image" target="_blank"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-resources-demo-create-connected-experiences-1.webp?w=1024" class="card__image" alt="Learn how to create connected experiences with MuleSoft Composer and RPA" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-resources-demo-create-connected-experiences-1.webp?resize=150,150 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data-link-url="https://videos.mulesoft.com/watch/kZge6oZMY1vzguCcJ1wmQq" data-link-type="header" target="_blank"> Product spotlight: MuleSoft Connectors for Flow. </a> </h3> <div class="card__description mt-16"> <p>See how out-of-the-box, connectors enable admins to connect to popular third-party systems.</p> </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Watch demo" data-link-url="https://videos.mulesoft.com/watch/kZge6oZMY1vzguCcJ1wmQq" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Watch demo: Product spotlight: MuleSoft Connectors for Flow." href="https://videos.mulesoft.com/watch/kZge6oZMY1vzguCcJ1wmQq" target="_blank" rel="noopener" > Watch demo <svg width="18" height="18" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg" fill="currentColor"> <path fill-rule="evenodd" clip-rule="evenodd" d="M10.0977 2.16345H14.5237L6.8804 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Some automated tasks may combine the two.</p> </div> </section> </div> <div class="accordion__item accordion__item-2 " data-module-id="1699282495940_ud4" data-module-name="What is intelligent document processing (IDP)?" data-module-position="2" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1691508978479_9la-12" class="accordion__trigger" id="accordion1691508978479_9la-12" aria-label="What is intelligent document processing (IDP)?"> <span class="accordion__title relative"> What is intelligent document processing (IDP)? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1691508978479_9la-12" id="rel1691508978479_9la-12"> <div class="accordion__description"> <p>An AI solution that automates document processing by extracting, structuring, and unlocking valuable insights data from diverse formats.</p> </div> </section> </div> <div class="accordion__item accordion__item-3 " data-module-id="1699282498160_ffi" data-module-name="What is robotic process automation (RPA)?" data-module-position="3" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1691508978479_9la-13" class="accordion__trigger" id="accordion1691508978479_9la-13" aria-label="What is robotic process automation (RPA)?"> <span class="accordion__title relative"> What is robotic process automation (RPA)? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1691508978479_9la-13" id="rel1691508978479_9la-13"> <div class="accordion__description"> <p>Robotic process automation (RPA) is a software technology that combines robotics and automation to perform repetitive tasks. RPA is a method for business process automation that uses an application or ‘bot’ that replicates an employee's desktop actions by interacting with an interface in the same way a human would.</p> </div> </section> </div> <div class="accordion__item accordion__item-4 " data-module-id="1732126652365_ka8" data-module-name="What is integration?" data-module-position="4" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1691508978479_9la-14" class="accordion__trigger" id="accordion1691508978479_9la-14" aria-label="What is integration?"> <span class="accordion__title relative"> What is integration? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1691508978479_9la-14" id="rel1691508978479_9la-14"> <div class="accordion__description"> <p>Integration connects business systems and apps. 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