Device42 Integration | Sign Up for Freshservice ITSM Software

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first-fold next-gen-theme-v1 " id ="140335147303074" > <div class="l-page container pb-lg l-home banner-right-image"> <div class="row "> <div class="col-md-8 font-color-light mobile-center-desktop-left-align mb-lg banner-text-content "> <h1>See Clearly and Resolve Confidently with Freshservice Advanced Asset Discovery</h1> <p class="sub-text">Improve business continuity with comprehensive IT infrastructure visibility and faster, risk-free service delivery.</p> <div class="mt-md"> <a title="" class="button button--solid " rel="" role="button" target="_self" href="https://www.freshworks.com/freshservice/signup/"> Sign up for free</a> <a title="" class="button button--white " rel="" role="button" target="_self" href="https://www.freshworks.com/apps/freshservice/device42_for_freshservice"> View marketplace app</a> </div> </div> <div class="col-md-4 "> <div class="lazy-image-wrapper loaded " style=""> <img class="original-image fadeIn " alt="Device42" title="" src="https://website-assets-fs.freshworks.com/attachments/clx1b3omn09vr4aoahwt69ssx-610-x-610-transparent.one-half.png" srcset="" fetchpriority="high" /> </div> </div> </div> </div> </section> <section class="l-section " data-scroll-target="" id =""> <div class="l-page container "> <h2 class="align-center">Automated, advanced asset discovery with dependency mapping</h2> <p class="align-center">Device42 enriches Freshservice’s CMDB with IT infrastructure information ranging from a breadth of resources across on-premise, cloud, and software assets to the depths of their dependencies and relationships.</p> </div> </section> <section id="57173578530981" class="section-bucket section-text-media l-section gradient-light-tb "> <div class="feature-screenshot-right "> <div class="l-page container"> <div class="row "> <div id="feature-content-88359166820607" class=" feature-screenshot-right__content col-md-5"> <h2 class="feature-heading">Cover all Bases with Comprehensive Discovery</h2> <p>Device 42 enables you to discover a breadth of resources and their detailed attributes like:</p> <ul> <li> <p><strong>Physical, virtual, and cloud infrastructure</strong> components </p> </li> <li> <p><strong>Legacy operating systems</strong> such as IBM AIX and devices commonly found in on-premise data-centers </p> </li> <li> <p><strong>Software licenses</strong> and their versions</p> </li> <li> <p><strong>End of Life (EOL) and warranty tracking</strong></p> </li> </ul> </div> <div class="feature-screenshot-right__media feature-screenshot__media-container col-md-7"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fs.freshworks.com/attachments/cl1gdxt9m01xh9dfn2q8j6gbf-screenshot-4-1.one-half.png" data-srcset="https://website-assets-fs.freshworks.com/attachments/cl1gdxt9m01xh9dfn2q8j6gbf-screenshot-4-1.full.png 2x" src="https://website-assets-fs.freshworks.com/attachments/cl1gdxt9m01xh9dfn2q8j6gbf-screenshot-4-1.one-sixth.png" srcset="https://website-assets-fs.freshworks.com/attachments/cl1gdxt9m01xh9dfn2q8j6gbf-screenshot-4-1.one-sixth.png 2x" alt="screenshot 4 1" /> <img class="original-image fadeIn " alt="screenshot 4 1" title="" src="" srcset="" /> </div> </div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function () { const $featureContent = FW.$('#feature-content-88359166820607'); const $featureHeading = $featureContent.find('.feature-heading'); const heading = $featureHeading.length > 1 ? $featureHeading[1].textContent : $featureHeading[0].textContent; const $link = $featureContent.find('p.forward--link a'); const ariaLabel = heading + " - " + $link.text(); if($link.length && ariaLabel){ $link.attr('aria-label',ariaLabel); } }); </script> </section> <section id="84894101455142" class="section-bucket section-text-media l-section gradient-light-tb "> <div class="feature-screenshot-left "> <div class="l-page container"> <div class="row "> <div id="feature-content-57173578531014" class=" feature-screenshot-left__content col-md-5"> <h2 class="feature-heading">See the Bigger Picture with Dependency Mapping</h2> <p>With Device42’s automated dependency and service mapping, understand the upstream and downstream impact at ease. Drill down to meaningful dependencies using Affinity groups by denoising the discovered relationship data to see the big picture clearly.</p> </div> <div class="feature-screenshot-left__media feature-screenshot__media-container col-md-7"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fs.freshworks.com/attachments/cl1lykxbj00swi9fnjmceyba4-screenshot-3.one-half.png" data-srcset="https://website-assets-fs.freshworks.com/attachments/cl1lykxbj00swi9fnjmceyba4-screenshot-3.full.png 2x" src="https://website-assets-fs.freshworks.com/attachments/cl1lykxbj00swi9fnjmceyba4-screenshot-3.one-sixth.png" srcset="https://website-assets-fs.freshworks.com/attachments/cl1lykxbj00swi9fnjmceyba4-screenshot-3.one-sixth.png 2x" alt="screenshot 3" /> <img class="original-image fadeIn " alt="screenshot 3" title="" src="" srcset="" /> </div> </div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function () { const $featureContent = FW.$('#feature-content-57173578531014'); const $featureHeading = $featureContent.find('.feature-heading'); const heading = $featureHeading.length > 1 ? $featureHeading[1].textContent : $featureHeading[0].textContent; const $link = $featureContent.find('p.forward--link a'); const ariaLabel = heading + " - " + $link.text(); if($link.length && ariaLabel){ $link.attr('aria-label',ariaLabel); } }); </script> </section> <section id="105684493648299" class="section-bucket section-text-media l-section gradient-light-tb "> <div class="feature-screenshot-right "> <div class="l-page container"> <div class="row "> <div id="feature-content-53708513165591" class=" feature-screenshot-right__content col-md-5"> <h2 class="feature-heading">Stay updated always with an auto-updating source of truth</h2> <p>With the automated discovery and dependency mapping of infrastructure resources, build a self-documenting single source of truth that lays a backbone for all your services and operations management processes. Schedule daily syncs to update your CMDB and use manual syncs for instant data refresh.</p> </div> <div class="feature-screenshot-right__media feature-screenshot__media-container col-md-7"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fs.freshworks.com/attachments/cl1gdp2o901k19dfnaezm9plw-screenshot-5-2.one-half.png" data-srcset="https://website-assets-fs.freshworks.com/attachments/cl1gdp2o901k19dfnaezm9plw-screenshot-5-2.full.png 2x" src="https://website-assets-fs.freshworks.com/attachments/cl1gdp2o901k19dfnaezm9plw-screenshot-5-2.one-sixth.png" srcset="https://website-assets-fs.freshworks.com/attachments/cl1gdp2o901k19dfnaezm9plw-screenshot-5-2.one-sixth.png 2x" alt="screenshot 5 2" /> <img class="original-image fadeIn " alt="screenshot 5 2" title="" src="" srcset="" /> </div> </div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function () { const $featureContent = FW.$('#feature-content-53708513165591'); const $featureHeading = $featureContent.find('.feature-heading'); const heading = $featureHeading.length > 1 ? $featureHeading[1].textContent : $featureHeading[0].textContent; const $link = $featureContent.find('p.forward--link a'); const ariaLabel = heading + " - " + $link.text(); if($link.length && ariaLabel){ $link.attr('aria-label',ariaLabel); } }); </script> </section> <section class="l-section " data-scroll-target="" id =""> <div class="l-page container "> <h2 class="align-center">High-precision service management for a business that is Always on</h2> <p class="align-center">Build a real-time, auto-updating source of truth in Freshservice that unlocks advanced asset lifecycle management, efficient change planning, and rapid resolution of business-critical issues.</p> </div> </section> <section id="13860261462112" class="section-bucket section-text-media l-section gradient-light-tb "> <div class="feature-screenshot-right "> <div class="l-page container"> <div class="row "> <div id="feature-content-67568774627835" class=" feature-screenshot-right__content col-md-5"> <h2 class="feature-heading">Advanced ITAM for Asset lifecycle management and Governance</h2> <p>Leverage a cloud-focused, right-sized, and modern ITAM solution and manage your asset’s lifecycle to enhance IT governance and reduce IT costs. Improve governance by empowering asset managers with scalable automation and innovative analytics.</p> <p class="forward--link link mt-xs"><strong><a href="https://www.freshworks.com/freshservice/features/it-asset-management/" aria-label="Advanced ITAM for Asset lifecycle management and Governance - Learn more">Learn more</a></strong></p> </div> <div class="feature-screenshot-right__media feature-screenshot__media-container col-md-7"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fs.freshworks.com/attachments/ckucr5kgh01bdwxfzf90naznh-panel-1-2x.one-half.png" data-srcset="https://website-assets-fs.freshworks.com/attachments/ckucr5kgh01bdwxfzf90naznh-panel-1-2x.full.png 2x" src="https://website-assets-fs.freshworks.com/attachments/ckucr5kgh01bdwxfzf90naznh-panel-1-2x.one-sixth.png" srcset="https://website-assets-fs.freshworks.com/attachments/ckucr5kgh01bdwxfzf90naznh-panel-1-2x.one-sixth.png 2x" alt="panel 1 2x" /> <img class="original-image fadeIn " alt="panel 1 2x" title="" src="" srcset="" /> </div> </div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function () { const $featureContent = FW.$('#feature-content-67568774627835'); const $featureHeading = $featureContent.find('.feature-heading'); const heading = $featureHeading.length > 1 ? $featureHeading[1].textContent : $featureHeading[0].textContent; const $link = $featureContent.find('p.forward--link a'); const ariaLabel = heading + " - " + $link.text(); if($link.length && ariaLabel){ $link.attr('aria-label',ariaLabel); } }); </script> </section> <section id="20790392193192" class="section-bucket section-text-media l-section gradient-light-tb "> <div class="feature-screenshot-left "> <div class="l-page container"> <div class="row "> <div id="feature-content-38115719020852" class=" feature-screenshot-left__content col-md-5"> <h2 class="feature-heading">Assess business impact accurately for efficient change rollouts</h2> <p>Plan your change rollouts efficiently with complete visibility into dependent assets and services to assess the business impact of change. Enable smart change deployments with change collision detection, automate change lifecycle tasks, and streamline change planning with CAB huddle and change calendars.</p> <p class="forward--link link mt-xs"><a href="https://www.freshworks.com/freshservice/it-service-management/change-management/" aria-label="Assess business impact accurately for efficient change rollouts - Learn more">Learn more</a></p> </div> <div class="feature-screenshot-left__media feature-screenshot__media-container col-md-7"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fs.freshworks.com/attachments/cl1gd7sub017v9dfnafva2i87-screenshot-2.one-half.png" data-srcset="https://website-assets-fs.freshworks.com/attachments/cl1gd7sub017v9dfnafva2i87-screenshot-2.full.png 2x" src="https://website-assets-fs.freshworks.com/attachments/cl1gd7sub017v9dfnafva2i87-screenshot-2.one-sixth.png" srcset="https://website-assets-fs.freshworks.com/attachments/cl1gd7sub017v9dfnafva2i87-screenshot-2.one-sixth.png 2x" alt="screenshot 2" /> <img class="original-image fadeIn " alt="screenshot 2" title="" src="" srcset="" /> </div> </div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function () { const $featureContent = FW.$('#feature-content-38115719020852'); const $featureHeading = $featureContent.find('.feature-heading'); const heading = $featureHeading.length > 1 ? $featureHeading[1].textContent : $featureHeading[0].textContent; const $link = $featureContent.find('p.forward--link a'); const ariaLabel = heading + " - " + $link.text(); if($link.length && ariaLabel){ $link.attr('aria-label',ariaLabel); } }); </script> </section> <section id="65836241945146" class="section-bucket section-text-media l-section gradient-light-tb "> <div class="feature-screenshot-right "> <div class="l-page container"> <div class="row "> <div id="feature-content-55441045848544" class=" feature-screenshot-right__content col-md-5"> <h2 class="feature-heading">Reduce downtime with high-precision root cause analysis</h2> <p>Enable your operations teams to rapidly perform root cause analysis and resolve critical issues with 360-degree visibility into the impacted assets and their dependant services. Resolve confidently with visibility into associated incidents and integrated change deployments</p> <p class="forward--link link mt-xs"><a href="https://www.freshworks.com/freshservice/features/it-operations-management/" aria-label="Reduce downtime with high-precision root cause analysis - Learn more ">Learn more </a></p> </div> <div class="feature-screenshot-right__media feature-screenshot__media-container col-md-7"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fs.freshworks.com/attachments/cl1gd7su4012q9qfny0hqqsk1-screenshot-1.one-half.png" data-srcset="https://website-assets-fs.freshworks.com/attachments/cl1gd7su4012q9qfny0hqqsk1-screenshot-1.full.png 2x" src="https://website-assets-fs.freshworks.com/attachments/cl1gd7su4012q9qfny0hqqsk1-screenshot-1.one-sixth.png" srcset="https://website-assets-fs.freshworks.com/attachments/cl1gd7su4012q9qfny0hqqsk1-screenshot-1.one-sixth.png 2x" alt="screenshot 1" /> <img class="original-image fadeIn " alt="screenshot 1" title="" src="" srcset="" /> </div> </div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function () { const $featureContent = FW.$('#feature-content-55441045848544'); const $featureHeading = $featureContent.find('.feature-heading'); const heading = $featureHeading.length > 1 ? $featureHeading[1].textContent : $featureHeading[0].textContent; const $link = $featureContent.find('p.forward--link a'); const ariaLabel = heading + " - " + $link.text(); if($link.length && ariaLabel){ $link.attr('aria-label',ariaLabel); } }); </script> </section> <section id="" class="section-content-grid l-section gradient-light-tb " data-scroll-target=""> <div class="l-page container l-grid"> <div class="l-section-heading"> <h2 class="align-center">Why Device42?</h2> </div> <div class="row"> <div class="l-col-widget col-sm-4"> <div class="icon-big feature-description-icon-d" style="margin: 0 auto; background-image: url(https://website-assets-fs.freshworks.com/attachments/cl1gdsl1w01fb9qfn5lveqds6-mttr.full.png);" role="img" aria-label=""></div> <div class="align-center feature-description-text-d"> <h6>Improve MTTR</h6> <p>See your infrastructure dependencies clearly to resolve tickets faster.</p> </div> </div> <div class="l-col-widget col-sm-4"> <div class="icon-big feature-description-icon-d" style="margin: 0 auto; background-image: url(https://website-assets-fs.freshworks.com/attachments/cl1get2j4026q9dfnpdapaly6-automate-it-tasks.full.png);" role="img" aria-label=""></div> <div class="align-center feature-description-text-d"> <h6>Automate IT Tasks</h6> <p>Automate actions for any infrastructure change, problems, or incidents.</p> </div> </div> <div class="l-col-widget col-sm-4"> <div class="icon-big feature-description-icon-d" style="margin: 0 auto; background-image: url(https://website-assets-fs.freshworks.com/attachments/cl1gdsl2o01nr9dfnuv5p90gf-reduce-risk.full.png);" role="img" aria-label=""></div> <div class="align-center feature-description-text-d"> <h6>Reduce Risk</h6> <p>With complete infra-visibility ensure a risk-free, fast resolution.</p> </div> </div> </div> <div class="row"> <div class="l-col-widget col-sm-4 col-sm-offset-2"> <div class="icon-big feature-description-icon-d" style="margin: 0 auto; background-image: url(https://website-assets-fs.freshworks.com/attachments/cl1gdsky701np9dfnuz7t3hpx-audit-ready-always.full.png);" role="img" aria-label=""></div> <div class="align-center feature-description-text-d"> <h6>Audit ready always</h6> <p>Track resources, applications, and dependencies to tackle audits at ease.</p> </div> </div> <div class="l-col-widget col-sm-4"> <div class="icon-big feature-description-icon-d" style="margin: 0 auto; background-image: url(https://website-assets-fs.freshworks.com/attachments/cl1gdsl2201nq9dfnanzgegm1-govern-asset-costs.full.png);" role="img" aria-label=""></div> <div class="align-center feature-description-text-d"> <h6>Govern asset costs</h6> <p>Identify areas to save spend and optimize IT costs with visibility into asset usage.</p> </div> </div> </div> </div> </section> <section id="" data-text-list="[]" data-scroll-target="#" class=" align-center pattern-light " > <div class="container banner-content l-banner " data-scroll-target=""> <h2 class="align-center">Get started with high-precision service management today</h2> <p class="sub-text">Start your 14-day free trial. 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