CINXE.COM
The Future of Sports Marketing: Hyper-Personalisation and Inclusivity in Sports - GPJ UK
<!doctype html> <html lang="en-GB"> <head> <meta charset="utf-8"> <meta http-equiv="x-ua-compatible" content="ie=edge"> <meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no"> <meta name='robots' content='index, follow, max-image-preview:large, max-snippet:-1, max-video-preview:-1' /> <style>img:is([sizes="auto" i], [sizes^="auto," i]) { contain-intrinsic-size: 3000px 1500px }</style> <!-- This site is optimized with the Yoast SEO plugin v21.9.1 - https://yoast.com/wordpress/plugins/seo/ --> <title>The Future of Sports Marketing: Hyper-Personalisation and Inclusivity in Sports - GPJ UK</title> <link rel="canonical" href="https://www.gpj.co.uk/2024/07/09/the-future-of-sports-marketing-hyper-personalisation-and-inclusivity-in-sports/" /> <meta property="og:locale" content="en_GB" /> <meta property="og:type" content="article" /> <meta property="og:title" content="The Future of Sports Marketing: Hyper-Personalisation and Inclusivity in Sports - GPJ UK" /> <meta property="og:description" content="Edd Hood, Senior Director Sports Activation, George P. Johnson UK Neurodiversity awareness is a hot topic, but how can sports marketing harness this momentum to create truly inclusive experiences? A large proportion of sport fans encounter challenges at games due to overwhelming sounds, crowds, noise and lights. Should brands and partners step up to the …" /> <meta property="og:url" content="https://www.gpj.co.uk/2024/07/09/the-future-of-sports-marketing-hyper-personalisation-and-inclusivity-in-sports/" /> <meta property="og:site_name" content="GPJ UK" /> <meta property="article:published_time" content="2024-07-09T16:33:57+00:00" /> <meta property="article:modified_time" content="2024-07-30T15:32:18+00:00" /> <meta property="og:image" content="https://i6.swiftpic.io/gpj/Phs6QvmpLOGVESqpjsNT/5CFI+putmCU+AAfKfNH+iI=/format:jpg;cover:1200,630/https://www.gpj.com/wp-content/uploads/sites/8/2024/07/193227_030419_Q1P0263-1-2048x1365.jpg" /> <meta property="og:image:width" content="1460" /> <meta property="og:image:height" content="973" /> <meta property="og:image:type" content="image/jpeg" /> <meta name="author" content="Claudia Harris" /> <meta name="twitter:card" content="summary_large_image" /> <meta name="twitter:label1" content="Written by" /> <meta name="twitter:data1" content="Claudia Harris" /> <meta name="twitter:label2" content="Estimated reading time" /> <meta name="twitter:data2" content="7 minutes" /> <script type="application/ld+json" class="yoast-schema-graph">{"@context":"https://schema.org","@graph":[{"@type":"WebPage","@id":"https://www.gpj.co.uk/2024/07/09/the-future-of-sports-marketing-hyper-personalisation-and-inclusivity-in-sports/","url":"https://www.gpj.co.uk/2024/07/09/the-future-of-sports-marketing-hyper-personalisation-and-inclusivity-in-sports/","name":"The Future of Sports Marketing: Hyper-Personalisation and Inclusivity in Sports - GPJ UK","isPartOf":{"@id":"https://www.gpj.co.uk/#website"},"primaryImageOfPage":{"@id":"https://www.gpj.co.uk/2024/07/09/the-future-of-sports-marketing-hyper-personalisation-and-inclusivity-in-sports/#primaryimage"},"image":{"@id":"https://www.gpj.co.uk/2024/07/09/the-future-of-sports-marketing-hyper-personalisation-and-inclusivity-in-sports/#primaryimage"},"thumbnailUrl":"https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/APG-GJP-London-2-May-2024_1J6A3895.CR2_.p.jpg","datePublished":"2024-07-09T16:33:57+00:00","dateModified":"2024-07-30T15:32:18+00:00","author":{"@id":"https://www.gpj.co.uk/#/schema/person/ef53bc21392549d3192f73dcaf687568"},"breadcrumb":{"@id":"https://www.gpj.co.uk/2024/07/09/the-future-of-sports-marketing-hyper-personalisation-and-inclusivity-in-sports/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https://www.gpj.co.uk/2024/07/09/the-future-of-sports-marketing-hyper-personalisation-and-inclusivity-in-sports/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https://www.gpj.co.uk/2024/07/09/the-future-of-sports-marketing-hyper-personalisation-and-inclusivity-in-sports/#primaryimage","url":"https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/APG-GJP-London-2-May-2024_1J6A3895.CR2_.p.jpg","contentUrl":"https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/APG-GJP-London-2-May-2024_1J6A3895.CR2_.p.jpg","width":1460,"height":973},{"@type":"BreadcrumbList","@id":"https://www.gpj.co.uk/2024/07/09/the-future-of-sports-marketing-hyper-personalisation-and-inclusivity-in-sports/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://www.gpj.co.uk/"},{"@type":"ListItem","position":2,"name":"News & Insights","item":"https://www.gpj.co.uk/news-insights/"},{"@type":"ListItem","position":3,"name":"The Future of Sports Marketing: Hyper-Personalisation and Inclusivity in Sports"}]},{"@type":"WebSite","@id":"https://www.gpj.co.uk/#website","url":"https://www.gpj.co.uk/","name":"GPJ UK","description":"Live, Virtual & Hybrid Events","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://www.gpj.co.uk/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-GB"},{"@type":"Person","@id":"https://www.gpj.co.uk/#/schema/person/ef53bc21392549d3192f73dcaf687568","name":"Claudia Harris","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https://www.gpj.co.uk/#/schema/person/image/","url":"https://secure.gravatar.com/avatar/970f3eecd700412693ba7ed5316dad69?s=96&d=mm&r=g","contentUrl":"https://secure.gravatar.com/avatar/970f3eecd700412693ba7ed5316dad69?s=96&d=mm&r=g","caption":"Claudia Harris"},"url":"https://www.gpj.co.uk/author/claudia/"}]}</script> <!-- / Yoast SEO plugin. --> <link rel='dns-prefetch' href='//www.google.com' /> <script type="text/javascript"> /* <![CDATA[ */ window._wpemojiSettings = {"baseUrl":"https:\/\/s.w.org\/images\/core\/emoji\/15.0.3\/72x72\/","ext":".png","svgUrl":"https:\/\/s.w.org\/images\/core\/emoji\/15.0.3\/svg\/","svgExt":".svg","source":{"concatemoji":"https:\/\/www.gpj.co.uk\/wp-includes\/js\/wp-emoji-release.min.js?ver=6.7.1"}}; /*! This file is auto-generated */ !function(i,n){var o,s,e;function c(e){try{var t={supportTests:e,timestamp:(new Date).valueOf()};sessionStorage.setItem(o,JSON.stringify(t))}catch(e){}}function p(e,t,n){e.clearRect(0,0,e.canvas.width,e.canvas.height),e.fillText(t,0,0);var t=new Uint32Array(e.getImageData(0,0,e.canvas.width,e.canvas.height).data),r=(e.clearRect(0,0,e.canvas.width,e.canvas.height),e.fillText(n,0,0),new Uint32Array(e.getImageData(0,0,e.canvas.width,e.canvas.height).data));return t.every(function(e,t){return e===r[t]})}function u(e,t,n){switch(t){case"flag":return n(e,"\ud83c\udff3\ufe0f\u200d\u26a7\ufe0f","\ud83c\udff3\ufe0f\u200b\u26a7\ufe0f")?!1:!n(e,"\ud83c\uddfa\ud83c\uddf3","\ud83c\uddfa\u200b\ud83c\uddf3")&&!n(e,"\ud83c\udff4\udb40\udc67\udb40\udc62\udb40\udc65\udb40\udc6e\udb40\udc67\udb40\udc7f","\ud83c\udff4\u200b\udb40\udc67\u200b\udb40\udc62\u200b\udb40\udc65\u200b\udb40\udc6e\u200b\udb40\udc67\u200b\udb40\udc7f");case"emoji":return!n(e,"\ud83d\udc26\u200d\u2b1b","\ud83d\udc26\u200b\u2b1b")}return!1}function f(e,t,n){var r="undefined"!=typeof WorkerGlobalScope&&self instanceof WorkerGlobalScope?new OffscreenCanvas(300,150):i.createElement("canvas"),a=r.getContext("2d",{willReadFrequently:!0}),o=(a.textBaseline="top",a.font="600 32px Arial",{});return e.forEach(function(e){o[e]=t(a,e,n)}),o}function t(e){var t=i.createElement("script");t.src=e,t.defer=!0,i.head.appendChild(t)}"undefined"!=typeof Promise&&(o="wpEmojiSettingsSupports",s=["flag","emoji"],n.supports={everything:!0,everythingExceptFlag:!0},e=new Promise(function(e){i.addEventListener("DOMContentLoaded",e,{once:!0})}),new Promise(function(t){var n=function(){try{var e=JSON.parse(sessionStorage.getItem(o));if("object"==typeof e&&"number"==typeof e.timestamp&&(new Date).valueOf()<e.timestamp+604800&&"object"==typeof e.supportTests)return e.supportTests}catch(e){}return null}();if(!n){if("undefined"!=typeof Worker&&"undefined"!=typeof OffscreenCanvas&&"undefined"!=typeof URL&&URL.createObjectURL&&"undefined"!=typeof Blob)try{var e="postMessage("+f.toString()+"("+[JSON.stringify(s),u.toString(),p.toString()].join(",")+"));",r=new Blob([e],{type:"text/javascript"}),a=new Worker(URL.createObjectURL(r),{name:"wpTestEmojiSupports"});return void(a.onmessage=function(e){c(n=e.data),a.terminate(),t(n)})}catch(e){}c(n=f(s,u,p))}t(n)}).then(function(e){for(var t in e)n.supports[t]=e[t],n.supports.everything=n.supports.everything&&n.supports[t],"flag"!==t&&(n.supports.everythingExceptFlag=n.supports.everythingExceptFlag&&n.supports[t]);n.supports.everythingExceptFlag=n.supports.everythingExceptFlag&&!n.supports.flag,n.DOMReady=!1,n.readyCallback=function(){n.DOMReady=!0}}).then(function(){return e}).then(function(){var e;n.supports.everything||(n.readyCallback(),(e=n.source||{}).concatemoji?t(e.concatemoji):e.wpemoji&&e.twemoji&&(t(e.twemoji),t(e.wpemoji)))}))}((window,document),window._wpemojiSettings); /* ]]> */ </script> <style id='wp-emoji-styles-inline-css' type='text/css'> img.wp-smiley, img.emoji { display: inline !important; border: none !important; box-shadow: none !important; height: 1em !important; width: 1em !important; margin: 0 0.07em !important; vertical-align: -0.1em !important; background: none !important; padding: 0 !important; } </style> <link rel='stylesheet' id='wp-block-library-css' href='https://www.gpj.co.uk/wp-includes/css/dist/block-library/style.min.css?ver=6.7.1' type='text/css' media='all' /> <style id='classic-theme-styles-inline-css' type='text/css'> /*! This file is auto-generated */ .wp-block-button__link{color:#fff;background-color:#32373c;border-radius:9999px;box-shadow:none;text-decoration:none;padding:calc(.667em + 2px) calc(1.333em + 2px);font-size:1.125em}.wp-block-file__button{background:#32373c;color:#fff;text-decoration:none} </style> <style id='global-styles-inline-css' type='text/css'> :root{--wp--preset--aspect-ratio--square: 1;--wp--preset--aspect-ratio--4-3: 4/3;--wp--preset--aspect-ratio--3-4: 3/4;--wp--preset--aspect-ratio--3-2: 3/2;--wp--preset--aspect-ratio--2-3: 2/3;--wp--preset--aspect-ratio--16-9: 16/9;--wp--preset--aspect-ratio--9-16: 9/16;--wp--preset--color--black: #000000;--wp--preset--color--cyan-bluish-gray: #abb8c3;--wp--preset--color--white: #ffffff;--wp--preset--color--pale-pink: #f78da7;--wp--preset--color--vivid-red: #cf2e2e;--wp--preset--color--luminous-vivid-orange: #ff6900;--wp--preset--color--luminous-vivid-amber: #fcb900;--wp--preset--color--light-green-cyan: #7bdcb5;--wp--preset--color--vivid-green-cyan: #00d084;--wp--preset--color--pale-cyan-blue: #8ed1fc;--wp--preset--color--vivid-cyan-blue: #0693e3;--wp--preset--color--vivid-purple: #9b51e0;--wp--preset--color--secondary: #68f5b2;--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple: linear-gradient(135deg,rgba(6,147,227,1) 0%,rgb(155,81,224) 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan: linear-gradient(135deg,rgb(122,220,180) 0%,rgb(0,208,130) 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange: linear-gradient(135deg,rgba(252,185,0,1) 0%,rgba(255,105,0,1) 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red: linear-gradient(135deg,rgba(255,105,0,1) 0%,rgb(207,46,46) 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray: linear-gradient(135deg,rgb(238,238,238) 0%,rgb(169,184,195) 100%);--wp--preset--gradient--cool-to-warm-spectrum: linear-gradient(135deg,rgb(74,234,220) 0%,rgb(151,120,209) 20%,rgb(207,42,186) 40%,rgb(238,44,130) 60%,rgb(251,105,98) 80%,rgb(254,248,76) 100%);--wp--preset--gradient--blush-light-purple: linear-gradient(135deg,rgb(255,206,236) 0%,rgb(152,150,240) 100%);--wp--preset--gradient--blush-bordeaux: linear-gradient(135deg,rgb(254,205,165) 0%,rgb(254,45,45) 50%,rgb(107,0,62) 100%);--wp--preset--gradient--luminous-dusk: linear-gradient(135deg,rgb(255,203,112) 0%,rgb(199,81,192) 50%,rgb(65,88,208) 100%);--wp--preset--gradient--pale-ocean: linear-gradient(135deg,rgb(255,245,203) 0%,rgb(182,227,212) 50%,rgb(51,167,181) 100%);--wp--preset--gradient--electric-grass: linear-gradient(135deg,rgb(202,248,128) 0%,rgb(113,206,126) 100%);--wp--preset--gradient--midnight: linear-gradient(135deg,rgb(2,3,129) 0%,rgb(40,116,252) 100%);--wp--preset--font-size--small: 13px;--wp--preset--font-size--medium: 20px;--wp--preset--font-size--large: 36px;--wp--preset--font-size--x-large: 42px;--wp--preset--spacing--20: 0.44rem;--wp--preset--spacing--30: 0.67rem;--wp--preset--spacing--40: 1rem;--wp--preset--spacing--50: 1.5rem;--wp--preset--spacing--60: 2.25rem;--wp--preset--spacing--70: 3.38rem;--wp--preset--spacing--80: 5.06rem;--wp--preset--shadow--natural: 6px 6px 9px rgba(0, 0, 0, 0.2);--wp--preset--shadow--deep: 12px 12px 50px rgba(0, 0, 0, 0.4);--wp--preset--shadow--sharp: 6px 6px 0px rgba(0, 0, 0, 0.2);--wp--preset--shadow--outlined: 6px 6px 0px -3px rgba(255, 255, 255, 1), 6px 6px rgba(0, 0, 0, 1);--wp--preset--shadow--crisp: 6px 6px 0px rgba(0, 0, 0, 1);}:where(.is-layout-flex){gap: 0.5em;}:where(.is-layout-grid){gap: 0.5em;}body .is-layout-flex{display: flex;}.is-layout-flex{flex-wrap: wrap;align-items: center;}.is-layout-flex > :is(*, div){margin: 0;}body .is-layout-grid{display: grid;}.is-layout-grid > :is(*, div){margin: 0;}:where(.wp-block-columns.is-layout-flex){gap: 2em;}:where(.wp-block-columns.is-layout-grid){gap: 2em;}:where(.wp-block-post-template.is-layout-flex){gap: 1.25em;}:where(.wp-block-post-template.is-layout-grid){gap: 1.25em;}.has-black-color{color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-color{color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-color{color: var(--wp--preset--color--white) !important;}.has-pale-pink-color{color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-color{color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-color{color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-color{color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-color{color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-color{color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-color{color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-color{color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-color{color: var(--wp--preset--color--vivid-purple) !important;}.has-black-background-color{background-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-background-color{background-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-background-color{background-color: var(--wp--preset--color--white) !important;}.has-pale-pink-background-color{background-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-background-color{background-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-background-color{background-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-background-color{background-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-background-color{background-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-background-color{background-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-background-color{background-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-background-color{background-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-background-color{background-color: var(--wp--preset--color--vivid-purple) !important;}.has-black-border-color{border-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-border-color{border-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-border-color{border-color: var(--wp--preset--color--white) !important;}.has-pale-pink-border-color{border-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-border-color{border-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-border-color{border-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-border-color{border-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-border-color{border-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-border-color{border-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-border-color{border-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-border-color{border-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-border-color{border-color: var(--wp--preset--color--vivid-purple) !important;}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background: var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important;}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background: var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important;}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important;}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important;}.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background: var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important;}.has-cool-to-warm-spectrum-gradient-background{background: var(--wp--preset--gradient--cool-to-warm-spectrum) !important;}.has-blush-light-purple-gradient-background{background: var(--wp--preset--gradient--blush-light-purple) !important;}.has-blush-bordeaux-gradient-background{background: var(--wp--preset--gradient--blush-bordeaux) !important;}.has-luminous-dusk-gradient-background{background: var(--wp--preset--gradient--luminous-dusk) !important;}.has-pale-ocean-gradient-background{background: var(--wp--preset--gradient--pale-ocean) !important;}.has-electric-grass-gradient-background{background: var(--wp--preset--gradient--electric-grass) !important;}.has-midnight-gradient-background{background: var(--wp--preset--gradient--midnight) !important;}.has-small-font-size{font-size: var(--wp--preset--font-size--small) !important;}.has-medium-font-size{font-size: var(--wp--preset--font-size--medium) !important;}.has-large-font-size{font-size: var(--wp--preset--font-size--large) !important;}.has-x-large-font-size{font-size: var(--wp--preset--font-size--x-large) !important;} :where(.wp-block-post-template.is-layout-flex){gap: 1.25em;}:where(.wp-block-post-template.is-layout-grid){gap: 1.25em;} :where(.wp-block-columns.is-layout-flex){gap: 2em;}:where(.wp-block-columns.is-layout-grid){gap: 2em;} :root :where(.wp-block-pullquote){font-size: 1.5em;line-height: 1.6;} </style> <link rel='stylesheet' id='cookie-law-info-css' href='https://www.gpj.co.uk/wp-content/plugins/webtoffee-gdpr-cookie-consent/public/css/cookie-law-info-public.css?ver=2.3.7' type='text/css' media='all' /> <link rel='stylesheet' id='cookie-law-info-gdpr-css' href='https://www.gpj.co.uk/wp-content/plugins/webtoffee-gdpr-cookie-consent/public/css/cookie-law-info-gdpr.css?ver=2.3.7' type='text/css' media='all' /> <style id='cookie-law-info-gdpr-inline-css' type='text/css'> .cli-modal-content, .cli-tab-content { background-color: #ffffff; }.cli-privacy-content-text, .cli-modal .cli-modal-dialog, .cli-tab-container p, a.cli-privacy-readmore { color: #000000; }.cli-tab-header { background-color: #f2f2f2; }.cli-tab-header, .cli-tab-header a.cli-nav-link,span.cli-necessary-caption,.cli-switch .cli-slider:after { color: #000000; }.cli-switch .cli-slider:before { background-color: #ffffff; }.cli-switch input:checked + .cli-slider:before { background-color: #ffffff; }.cli-switch .cli-slider { background-color: #e3e1e8; }.cli-switch input:checked + .cli-slider { background-color: #28a745; }.cli-modal-close svg { fill: #000000; }.cli-tab-footer .wt-cli-privacy-accept-all-btn { background-color: #00acad; color: #ffffff}.cli-tab-footer .wt-cli-privacy-accept-btn { background-color: #00acad; color: #ffffff}.cli-tab-header a:before{ border-right: 1px solid #000000; border-bottom: 1px solid #000000; } </style> <link rel='stylesheet' id='google/font-css' href='https://www.gpj.co.uk/wp-content/uploads/sites/8/fonts/d670e01c526220cdfc4f6ef9398908ef/font.css?v=1739286958' type='text/css' media='all' /> <link rel='stylesheet' id='sage/main.css-css' href='https://www.gpj.co.uk/wp-content/themes/main/dist/styles/main_49581ccf39f454fbcc43.css' type='text/css' media='all' /> <script type="text/javascript" src="https://www.gpj.co.uk/wp-includes/js/jquery/jquery.min.js?ver=3.7.1" id="jquery-core-js"></script> <script type="text/javascript" src="https://www.gpj.co.uk/wp-includes/js/jquery/jquery-migrate.min.js?ver=3.4.1" id="jquery-migrate-js"></script> <script type="text/javascript" id="cookie-law-info-js-extra"> /* <![CDATA[ */ var Cli_Data = {"nn_cookie_ids":["leadforensics","ga"],"non_necessary_cookies":{"analytics":["leadforensics","ga"]},"cookielist":{"necessary":{"id":57,"status":true,"priority":0,"title":"Necessary","strict":true,"default_state":false,"ccpa_optout":false,"loadonstart":false},"analytics":{"id":60,"status":true,"priority":3,"title":"Analytics","strict":false,"default_state":false,"ccpa_optout":false,"loadonstart":false}},"ajax_url":"https:\/\/www.gpj.co.uk\/wp-admin\/admin-ajax.php","current_lang":"en","security":"e104f4dbd9","eu_countries":["GB"],"geoIP":"disabled","use_custom_geolocation_api":"","custom_geolocation_api":"https:\/\/geoip.cookieyes.com\/geoip\/checker\/result.php","consentVersion":"1","strictlyEnabled":["necessary","obligatoire"],"cookieDomain":"","privacy_length":"250","ccpaEnabled":"","ccpaRegionBased":"","ccpaBarEnabled":"","ccpaType":"gdpr","triggerDomRefresh":"","secure_cookies":""}; var log_object = {"ajax_url":"https:\/\/www.gpj.co.uk\/wp-admin\/admin-ajax.php"}; /* ]]> */ </script> <script type="text/javascript" src="https://www.gpj.co.uk/wp-content/plugins/webtoffee-gdpr-cookie-consent/public/js/cookie-law-info-public.js?ver=2.3.7" id="cookie-law-info-js"></script> <link rel="https://api.w.org/" href="https://www.gpj.co.uk/wp-json/" /><link rel="alternate" title="JSON" type="application/json" href="https://www.gpj.co.uk/wp-json/wp/v2/posts/47207" /><link rel="EditURI" type="application/rsd+xml" title="RSD" href="https://www.gpj.co.uk/xmlrpc.php?rsd" /> <link rel='shortlink' href='https://www.gpj.co.uk/?p=47207' /> <link rel="alternate" title="oEmbed (JSON)" type="application/json+oembed" href="https://www.gpj.co.uk/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fwww.gpj.co.uk%2F2024%2F07%2F09%2Fthe-future-of-sports-marketing-hyper-personalisation-and-inclusivity-in-sports%2F" /> <link rel="alternate" title="oEmbed (XML)" type="text/xml+oembed" href="https://www.gpj.co.uk/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fwww.gpj.co.uk%2F2024%2F07%2F09%2Fthe-future-of-sports-marketing-hyper-personalisation-and-inclusivity-in-sports%2F&format=xml" /> <!-- Google tag (gtag.js) --> <script type="text/plain" data-cli-class="cli-blocker-script" data-cli-category="analytics" data-cli-script-type="analytics" data-cli-block="true" data-cli-block-if-ccpa-optout="false" data-cli-element-position="head" async src="https://www.googletagmanager.com/gtag/js?id=G-68BYWS0B7C"></script> <script type="text/plain" data-cli-class="cli-blocker-script" data-cli-category="analytics" data-cli-script-type="analytics" data-cli-block="true" data-cli-block-if-ccpa-optout="false" data-cli-element-position="head"> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-68BYWS0B7C'); </script><link rel="alternate" href="https://www.gpj.co.uk/2024/07/09/the-future-of-sports-marketing-hyper-personalisation-and-inclusivity-in-sports/" hreflang="en-GB" /> <link rel="icon" href="https://www.gpj.co.uk/wp-content/uploads/sites/8/2022/07/cropped-icon-32x32.png" sizes="32x32" /> <link rel="icon" href="https://www.gpj.co.uk/wp-content/uploads/sites/8/2022/07/cropped-icon-192x192.png" sizes="192x192" /> <link rel="apple-touch-icon" href="https://www.gpj.co.uk/wp-content/uploads/sites/8/2022/07/cropped-icon-180x180.png" /> <meta name="msapplication-TileImage" content="https://www.gpj.co.uk/wp-content/uploads/sites/8/2022/07/cropped-icon-270x270.png" /> </head> <body class="post-template-default single single-post postid-47207 single-format-standard the-future-of-sports-marketing-hyper-personalisation-and-inclusivity-in-sports app-data index-data singular-data single-data single-post-data single-post-the-future-of-sports-marketing-hyper-personalisation-and-inclusivity-in-sports-data"> <header class="banner navbar navbar-dark navbar-expand-lg bg-black"> <div class="container-fluid mx-3"> <button class="navbar-toggler me-3" type="button" data-bs-toggle="collapse" data-bs-target="#navbarNavDropdown" aria-controls="navbarNavDropdown" aria-expanded="false" aria-label="Toggle navigation"> <span class="navbar-toggler-icon"></span> </button> <a class="navbar-brand mx-auto mx-lg-0" href="https://www.gpj.co.uk/"> <img src="https://www.gpj.co.uk/wp-content/themes/main/dist/images/logo-white_bd68dd36cfd4aca51e8e.svg" alt="GPJ Logo" height="43"> </a> <ul class="navbar-nav"> <li class="nav-item dropdown"> <a class="nav-link dropdown-toggle" href="#" id="navbarDropdownMenuLink" role="button" data-bs-toggle="dropdown" aria-expanded="false"> <button class="country-select-button btn p-0" type="button"> <span class="d-md-none country-code">GB</span> <span class="d-none d-md-block flag-icon flag-icon-gb flag-icon-squared rounded-circle"> <span class="visually-hidden">Select Country</span> </span> </button> </a> <ul class="dropdown-menu dropdown-menu-end dropdown-menu-dark" aria-labelledby="navbarDropdownMenuLink"> <li> <a class="dropdown-item d-flex align-items-center " href="https://www.gpj.com/2024/07/09/the-future-of-sports-marketing-hyper-personalisation-and-inclusivity-in-sports/?from_lang=8"> <span class="flag-icon flag-icon-us flag-icon-squared rounded-circle me-2"></span> USA </a> </li> <li> <a class="dropdown-item d-flex align-items-center " href="https://www.gpj.co.jp/2024/07/09/the-future-of-sports-marketing-hyper-personalisation-and-inclusivity-in-sports/?from_lang=8"> <span class="flag-icon flag-icon-ja flag-icon-squared rounded-circle me-2"></span> Japan </a> </li> <li> <a class="dropdown-item d-flex align-items-center " href="https://www.gpj.com.au/2024/07/09/the-future-of-sports-marketing-hyper-personalisation-and-inclusivity-in-sports/?from_lang=8"> <span class="flag-icon flag-icon-au flag-icon-squared rounded-circle me-2"></span> ANZ </a> </li> <li> <a class="dropdown-item d-flex align-items-center " href="https://www.gpjco.cn/2024/07/09/the-future-of-sports-marketing-hyper-personalisation-and-inclusivity-in-sports/?from_lang=8"> <span class="flag-icon flag-icon-cn flag-icon-squared rounded-circle me-2"></span> Greater China </a> </li> <li> <a class="dropdown-item d-flex align-items-center " href="https://gpj.de/2024/07/09/the-future-of-sports-marketing-hyper-personalisation-and-inclusivity-in-sports/?from_lang=8"> <span class="flag-icon flag-icon-de flag-icon-squared rounded-circle me-2"></span> Germany </a> </li> <li> <a class="dropdown-item d-flex align-items-center " href="https://www.gpjindia.com/2024/07/09/the-future-of-sports-marketing-hyper-personalisation-and-inclusivity-in-sports/?from_lang=8"> <span class="flag-icon flag-icon-in flag-icon-squared rounded-circle me-2"></span> India </a> </li> <li> <a class="dropdown-item d-flex align-items-center " href="https://br.gpj.com/2024/07/09/the-future-of-sports-marketing-hyper-personalisation-and-inclusivity-in-sports/?from_lang=8"> <span class="flag-icon flag-icon-br flag-icon-squared rounded-circle me-2"></span> Brazil </a> </li> <li> <a class="dropdown-item d-flex align-items-center fw-bolder " href="https://www.gpj.co.uk/2024/07/09/the-future-of-sports-marketing-hyper-personalisation-and-inclusivity-in-sports/?from_lang=8"> <span class="flag-icon flag-icon-gb flag-icon-squared rounded-circle me-2"></span> UK </a> </li> <li> <a class="dropdown-item d-flex align-items-center " href="https://kor.gpj.com/2024/07/09/the-future-of-sports-marketing-hyper-personalisation-and-inclusivity-in-sports/?from_lang=8"> <span class="flag-icon flag-icon-kr flag-icon-squared rounded-circle me-2"></span> South Korea </a> </li> <li> <a class="dropdown-item d-flex align-items-center " href="https://sg.gpj.com/2024/07/09/the-future-of-sports-marketing-hyper-personalisation-and-inclusivity-in-sports/?from_lang=8"> <span class="flag-icon flag-icon-sg flag-icon-squared rounded-circle me-2"></span> Singapore </a> </li> <li> <a class="dropdown-item d-flex align-items-center " href="https://ae.gpj.com/2024/07/09/the-future-of-sports-marketing-hyper-personalisation-and-inclusivity-in-sports/?from_lang=8"> <span class="flag-icon flag-icon-ae flag-icon-squared rounded-circle me-2"></span> Dubai </a> </li> </ul> </li> </ul> <div class="collapse navbar-collapse" id="navbarNavDropdown"> <nav class="nav-primary mx-auto"> <div class="menu-primary-container"><ul id="menu-primary" class="nav flex-column flex-lg-row"><li id="menu-item-46150" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-46150"><a href="https://www.gpj.co.uk/what-weve-done/">Work</a></li> <li id="menu-item-46151" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-46151"><a href="https://www.gpj.co.uk/what-we-do/">Services</a></li> <li id="menu-item-46152" class="menu-item menu-item-type-post_type menu-item-object-page current_page_parent menu-item-46152"><a href="https://www.gpj.co.uk/news-insights/">News & Insights</a></li> <li id="menu-item-46154" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-46154"><a href="https://www.gpj.co.uk/who-we-are/">About</a></li> <li id="menu-item-46153" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-46153"><a href="https://www.gpj.co.uk/contact/">Contact</a></li> </ul></div> </nav> </div> </div> </header> <div class="wrap" role="document"> <div class="content"> <main class="main"> <article class="post-47207 post type-post status-publish format-standard has-post-thumbnail hentry category-sport"> <header class="hero"> <div class="carousel slide carousel-fade" data-bs-ride="carousel" data-bs-pause="false"> <div class="carousel-inner"> <div class="fittext"> <div> <h1><p style="text-align: center;">The Future of Sports Marketing:<b><br /> </b><strong>Hyper-Personalisation and Inclusivity in Sports</strong></p></h1> </div> </div> <div class="carousel-item active"> <img src="https://i6.swiftpic.io/gpj/CRzzPtGduUk6EYCYmc5rEn/FFrzgZZRIIClLJr3hM4I=/format:jpg;cover:1440,621/https://www.gpj.com/wp-content/uploads/sites/8/2024/07/193227_030419_Q1P0263-1-2048x1365.jpg" class="d-block w-100" alt="" srcset="https://i2.swiftpic.io/gpj/rDE2ULEPgMeSRiCQKWwUEHBMpb9/yGPgtkwbFJAo4UA=/format:jpg;cover:1920,828/https://www.gpj.com/wp-content/uploads/sites/8/2024/07/193227_030419_Q1P0263-1-2048x1365.jpg 1920w, https://i6.swiftpic.io/gpj/CRzzPtGduUk6EYCYmc5rEn/FFrzgZZRIIClLJr3hM4I=/format:jpg;cover:1440,621/https://www.gpj.com/wp-content/uploads/sites/8/2024/07/193227_030419_Q1P0263-1-2048x1365.jpg 1440w, https://i1.swiftpic.io/gpj/11xWkyl/GJOqwexP0jewsPY84tjS0T7QEUTwH/Eck0E=/format:jpg;cover:640,276/https://www.gpj.com/wp-content/uploads/sites/8/2024/07/193227_030419_Q1P0263-1-2048x1365.jpg 640w" sizes="100vw"> </div> <div class="carousel-item"> <img src="https://i5.swiftpic.io/gpj/F5uwWUz0cx+SxM6TYyKxcAbrk46PwPY8Pk30eQF4n8Y=/format:jpg;cover:1440,621/https://www.gpj.com/wp-content/uploads/sites/8/2024/07/194651_030419_W1_0288-2048x1365.jpg" class="d-block w-100" alt="" srcset="https://i2.swiftpic.io/gpj/2Lu8VtxoAod5//01kEfcL2Q5ZvGw+YbiW7KevTlnVO8=/format:jpg;cover:1920,828/https://www.gpj.com/wp-content/uploads/sites/8/2024/07/194651_030419_W1_0288-2048x1365.jpg 1920w, https://i5.swiftpic.io/gpj/F5uwWUz0cx+SxM6TYyKxcAbrk46PwPY8Pk30eQF4n8Y=/format:jpg;cover:1440,621/https://www.gpj.com/wp-content/uploads/sites/8/2024/07/194651_030419_W1_0288-2048x1365.jpg 1440w, https://i1.swiftpic.io/gpj/MSYCw1nGbzOjpGpDsBZ/VvVCICgLfL257zD8Czzcswg=/format:jpg;cover:640,276/https://www.gpj.com/wp-content/uploads/sites/8/2024/07/194651_030419_W1_0288-2048x1365.jpg 640w" sizes="100vw"> </div> <div class="carousel-item"> <img src="https://i7.swiftpic.io/gpj/t7ggkZ33hWZvIBNQPHLwWOqkUiTExrfuHlDwNjmVfIk=/format:jpg;cover:1440,621/https://www.gpj.com/wp-content/uploads/sites/8/2024/07/GettyImages-1142404781-2048x1365.jpg" class="d-block w-100" alt="" srcset="https://i0.swiftpic.io/gpj/ULV/EL/iJGXH+TfXtBMJk0cuSHhuo2R4O3HGU7ZpscQ=/format:jpg;cover:1920,828/https://www.gpj.com/wp-content/uploads/sites/8/2024/07/GettyImages-1142404781-2048x1365.jpg 1920w, https://i7.swiftpic.io/gpj/t7ggkZ33hWZvIBNQPHLwWOqkUiTExrfuHlDwNjmVfIk=/format:jpg;cover:1440,621/https://www.gpj.com/wp-content/uploads/sites/8/2024/07/GettyImages-1142404781-2048x1365.jpg 1440w, https://i0.swiftpic.io/gpj/el0mugnmBdiHqAnvGXHSNCgYnOcfklHmWO/EU9K4Ldc=/format:jpg;cover:640,276/https://www.gpj.com/wp-content/uploads/sites/8/2024/07/GettyImages-1142404781-2048x1365.jpg 640w" sizes="100vw"> </div> <div class="carousel-item"> <img src="https://i8.swiftpic.io/gpj/84MPSJKU5PdH/PjvQ3Zk4M/XeKKtTZbZfZ/l9eUfAlI=/format:jpg;cover:1440,621/https://www.gpj.com/wp-content/uploads/sites/8/2024/07/Opening-Night-2048x1365.jpg" class="d-block w-100" alt="" srcset="https://i8.swiftpic.io/gpj/qTsMP8eVf0laVACJWBF+Le1/gGco31QS3CpIQz49gy4=/format:jpg;cover:1920,828/https://www.gpj.com/wp-content/uploads/sites/8/2024/07/Opening-Night-2048x1365.jpg 1920w, https://i8.swiftpic.io/gpj/84MPSJKU5PdH/PjvQ3Zk4M/XeKKtTZbZfZ/l9eUfAlI=/format:jpg;cover:1440,621/https://www.gpj.com/wp-content/uploads/sites/8/2024/07/Opening-Night-2048x1365.jpg 1440w, https://i6.swiftpic.io/gpj/CkpY6qYmm31r5PR4tPTHM2cRx7rAZ7QCEoO7jy/kJoM=/format:jpg;cover:640,276/https://www.gpj.com/wp-content/uploads/sites/8/2024/07/Opening-Night-2048x1365.jpg 640w" sizes="100vw"> </div> </div> </div> </header> <div class="entry-content container content-wrapper"> <div class="wp-block-media-text is-stacked-on-mobile img_border" style="grid-template-columns:19% auto"><figure class="wp-block-media-text__media"><img fetchpriority="high" decoding="async" width="1460" height="973" src="https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/APG-GJP-London-2-May-2024_1J6A3895.CR2_.p.jpg" alt="" class="wp-image-47208 size-full" srcset="https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/APG-GJP-London-2-May-2024_1J6A3895.CR2_.p.jpg 1460w, https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/APG-GJP-London-2-May-2024_1J6A3895.CR2_.p-300x200.jpg 300w, https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/APG-GJP-London-2-May-2024_1J6A3895.CR2_.p-1296x864.jpg 1296w, https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/APG-GJP-London-2-May-2024_1J6A3895.CR2_.p-768x512.jpg 768w" sizes="(max-width: 1460px) 100vw, 1460px" /></figure><div class="wp-block-media-text__content"> <p><strong>Edd Hood, Senior Director Sports Activation, George P. Johnson UK</strong></p> </div></div> <p>Neurodiversity awareness is a hot topic, but how can sports marketing harness this momentum to create truly inclusive experiences? A large proportion of sport fans encounter challenges at games due to overwhelming sounds, crowds, noise and lights. Should brands and partners step up to the plate, crafting compassionate experiences for all fans? Sports marketing can break these barriers and build a more inclusive fanbase and more accessible environments.</p> <p>Hyper-personalisation is no longer a luxury but a necessity in all forms of marketing. This is especially true in a fragmented and democratised sports landscape. Parking the current debate around the hike in football season ticket prices, in its purest sense, fans from all walks of life are able to follow and engage with whatever sports they choose. The plethora of dedicated social and digital channels, linear platforms, official and fan driven websites – before we get into the fantasy sports and betting worlds – create an ecosystem of entertainment whereby fandom is fuelled 24/7. </p> <p>But any sports fan will agree that this is only a substitute for watching your team or favourite sports-person perform in-person.</p> <figure class="wp-block-image size-large"><img decoding="async" width="1296" height="864" src="https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/193227_030419_Q1P0263-1296x864.jpg" alt="" class="wp-image-47237" srcset="https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/193227_030419_Q1P0263-1296x864.jpg 1296w, https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/193227_030419_Q1P0263-300x200.jpg 300w, https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/193227_030419_Q1P0263-768x512.jpg 768w, https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/193227_030419_Q1P0263-1536x1024.jpg 1536w, https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/193227_030419_Q1P0263-2048x1365.jpg 2048w" sizes="(max-width: 1296px) 100vw, 1296px" /><figcaption class="wp-element-caption"> during the Premier League match between Tottenham Hotspur and Crystal Palace at Wembley Stadium on March 17, 2019 in London, United Kingdom.</figcaption></figure> <p>As rights holders and brands alike seek to create fan engagement activities which not only complement their existing fan base but also reach new and often younger audiences, the role of effective experiential marketing needs to resist the urge to morph into ‘something for everyone’. Live events and experiences also face the worthy challenges presented by the might of targeted social spend and SEO which feed fans curated content 24/7. In short, the best experiential marketing is not an exercise in creating vanilla campaigns and activations but one with its own role to play in delivering hyper-personalised experiences. </p> <h3 class="wp-block-heading"><strong>The only way is hyper-personalisation</strong></h3> <p>When it comes to experiential marketing how do we truly know who we’re engaging with and how best to communicate our messaging? Where can we avoid the blurring of demographics thrown up through mass engagement and multi-layered fandom to ensure we can also attract those who may be missing out due to niche needs? </p> <p>Now more than ever, the road to hyper-personalisation is the road to results.</p> <p>With so much going on – even without the advent of AI generated messaging – our preferences are determined by a complex matrix of inputs, with a number of ways to achieve a brand’s goal through a myriad of intertwined factors. Optimising data-driven insights to include this segment will allow brands to deliver targeted messages that resonate with specific audiences.</p> <p>To quote Gwynne Shotwell, President and COO of SpaceX “We have to leverage the gifts that we have to make other people’s lives better. That is how we should be using our power.”</p> <h3 class="wp-block-heading"><strong>Enhancing the Fan Experience</strong></h3> <p>Wherever the activity takes place, owned, paid or earned, we must be cognisant of the ever increasingly wide range of fans, and potentially non-fans there in a supporting capacity. Our activities by their very nature need to enhance the action rather than detract from it. In doing so, the industry can be a crucial ingredient in each member’s enjoyment leading to the conversation being heard in schools, offices, pubs and, of course, on the world’s most influential platform, social media.</p> <p>One of the most celebrated factors of the human race is its diversity and complexity. As such, the way we all communicate and receive information differs depending on time, place, mood, age, demographic, etc. We therefore need to be cognisant of how information is conveyed as much as what we are communicating.</p> <p>Being welcomed into this conversation could be more about the ‘how’ than the ‘what’ and relies on a communication strategy that conveys key information in the knowledge that the engagement and demographic will vary.</p> <h3 class="wp-block-heading"><strong>Creating Inclusive Environmental Engagement Opportunities</strong></h3> <p>To ensure we’re listening to the needs of our ever expanding fan bases, should we, for example consider,fusing social interactions using engaging influencer-led communications with custom-driven literature or websites? This has the opportunity to create engagement opportunities for those previously considered to be on the margins of interactions resulting in those members feeling included and proud to call that sport – and the brands facilitating their experiences – a community in which they can actively associate. </p> <p>There’s a laundry list of potential options for opening up the inclusions in experiential operations, depending on the ambition, appetite and, of course, budget. However, unless we know precisely who’s attending each event, we should broaden our horizons. </p> <p>Brands must take a more inclusive angle to ensure they’re truly creating welcoming activations, like braille displays or an area offering information in text-to-voice or large format copy.</p> <figure class="wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex"> <figure class="wp-block-image size-large"><img decoding="async" width="1296" height="864" data-id="47211" src="https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/AAM19766_2019032765008801-1296x864.jpg" alt="" class="wp-image-47211" srcset="https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/AAM19766_2019032765008801-1296x864.jpg 1296w, https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/AAM19766_2019032765008801-300x200.jpg 300w, https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/AAM19766_2019032765008801-768x512.jpg 768w, https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/AAM19766_2019032765008801-1536x1024.jpg 1536w, https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/AAM19766_2019032765008801-2048x1365.jpg 2048w" sizes="(max-width: 1296px) 100vw, 1296px" /><figcaption class="wp-element-caption">LONDON, ENGLAND – MARCH 27: <> at Tottenham Hotspur Stadium on March 27, 2019 in London, England. (Photo by Tottenham Hotspur FC/Tottenham Hotspur FC via Getty Images)</figcaption></figure> <figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1296" height="864" data-id="47210" src="https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/AAM19756_2019032765008799-1296x864.jpg" alt="" class="wp-image-47210" srcset="https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/AAM19756_2019032765008799-1296x864.jpg 1296w, https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/AAM19756_2019032765008799-300x200.jpg 300w, https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/AAM19756_2019032765008799-768x512.jpg 768w, https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/AAM19756_2019032765008799-1536x1024.jpg 1536w, https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/AAM19756_2019032765008799-2048x1365.jpg 2048w" sizes="auto, (max-width: 1296px) 100vw, 1296px" /><figcaption class="wp-element-caption">LONDON, ENGLAND – MARCH 27: <> at Tottenham Hotspur Stadium on March 27, 2019 in London, England. (Photo by Tottenham Hotspur FC/Tottenham Hotspur FC via Getty Images)</figcaption></figure> </figure> <h3 class="wp-block-heading"><strong>The Success Story: Tottenham Hotspur</strong></h3> <p>A great example of a sports team making the effort to understand this often overlooked fan segment is the English football club, Tottenham Hotspur. They’ve worked with this audience to gain a deeper insight into what would aid fans with sensory requirements when attending a game and have created ‘social stories’ to familiarise attendees with their environments.</p> <p>Consideration has even been given to bathrooms where the sound of a hand dryer can be potentially triggering. In addition to this, they provide ‘quiet spaces’ during firework or light displays. The club potentially has an advantage as one of the newer stadiums in the UK however consideration and consultation have led to, by all accounts, a “safe gameday” atmosphere for everyone.</p> <figure class="wp-block-pullquote has-text-align-center paragraph-max-width"><blockquote><p><em>“We are proud of our Stadium because of the vast range of experiences we are able to offer for our supporters, which includes fans with sensory impairment conditions. Our Sensory Suite gives supporters the flexibility to watch a match in an environment that suits them, which allows us to accommodate fans from all walks of life.</em></p><cite><strong>Simon Blewett, Disability Access Officer at Tottenham Hotspur</strong></cite></blockquote></figure> <p>This proactive nature from Spurs has generated extra fandom; recent attendance from a neurodiverse father and son duo attending the NFL at the Spurs stadium had such a positive experience that they’ve both pledged their allegiance to the Tottenham Faithful.</p> <p><em>“There can be a perception of football fans all fitting into one demographic, but this is far from the case, and the response to our Sensory Suite proves that beyond doubt. We receive incredible feedback from our fans who make use of the area, and they appreciate that they are being considered in this way. It is important to realise that you are providing not only a sporting event, but also an entertainment spectacle.” says Blewitt</em></p> <div class="wp-block-image img_border"> <figure class="aligncenter size-large"><img loading="lazy" decoding="async" width="1296" height="864" src="https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/AAM19782_2019032765008803-1296x864.jpg" alt="" class="wp-image-47212" srcset="https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/AAM19782_2019032765008803-1296x864.jpg 1296w, https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/AAM19782_2019032765008803-300x200.jpg 300w, https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/AAM19782_2019032765008803-768x512.jpg 768w, https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/AAM19782_2019032765008803-1536x1024.jpg 1536w, https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/AAM19782_2019032765008803-2048x1365.jpg 2048w" sizes="auto, (max-width: 1296px) 100vw, 1296px" /><figcaption class="wp-element-caption">LONDON, ENGLAND – MARCH 27: <> at Tottenham Hotspur Stadium on March 27, 2019 in London, England. (Photo by Tottenham Hotspur FC/Tottenham Hotspur FC via Getty Images)</figcaption></figure></div> <h3 class="wp-block-heading"><strong>Conclusion</strong></h3> <p>We can’t be everything for everyone but brands should consider how to reach all audiences – including those with disabilities – to ensure they’re given the opportunity to be as involved as possible.</p> <p>Sport should be at the very top of the democratic enjoyment pyramid; there is something for everyone out there by creating the right environment for all fans and rights holders. In doing so, we help create the opportunity for a lifetime of great sporting memories by simply listening to the audiences.</p> <figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1296" height="864" src="https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/Opening-Ceremony-1296x864.jpg" alt="" class="wp-image-47239" srcset="https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/Opening-Ceremony-1296x864.jpg 1296w, https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/Opening-Ceremony-300x200.jpg 300w, https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/Opening-Ceremony-768x512.jpg 768w, https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/Opening-Ceremony-1536x1024.jpg 1536w, https://www.gpj.co.uk/wp-content/uploads/sites/8/2024/07/Opening-Ceremony-2048x1365.jpg 2048w" sizes="auto, (max-width: 1296px) 100vw, 1296px" /><figcaption class="wp-element-caption">LONDON, ENGLAND – APRIL 03: during the Premier League match between Tottenham Hotspur and Crystal Palace at Wembley Stadium on March 17, 2019 in London, United Kingdom. (Photo by Tottenham Hotspur FC/Tottenham Hotspur FC via Getty Images)</figcaption></figure> <p> </p> <h3 class="wp-block-heading"><br></h3> <p><br><br></p> </div> <footer> <div class="pagination mb-3"> </div> </footer> </article> </main> </div> </div> <footer class="content-info"> <div class="container pt-6 pb-4"> <div class="row justify-content-between justify-content-lg-start"> <div class="col-12 col-md-auto col-lg-3"> <a class="footer-brand" href="https://www.gpj.co.uk/"> <span class="screen-reader-text">GPJ UK</span> </a> </div> <section class="widget nav_menu-2 widget_nav_menu"><h3>About Us</h3><div class="menu-about-us-container"><ul id="menu-about-us" class="menu"><li id="menu-item-46156" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-46156"><a href="https://www.gpj.co.uk/who-we-are/">About us</a></li> <li id="menu-item-46157" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-46157"><a href="https://www.gpj.co.uk/what-weve-done/">Work</a></li> <li id="menu-item-46158" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-46158"><a href="https://www.gpj.co.uk/what-we-do/">Services</a></li> <li id="menu-item-46159" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-46159"><a href="https://www.gpj.co.uk/who-we-are/">Leadership</a></li> </ul></div></section><section class="widget nav_menu-3 widget_nav_menu"><h3>Legal</h3><div class="menu-legal-container"><ul id="menu-legal" class="menu"><li id="menu-item-46160" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-46160"><a href="https://www.gpj.co.uk/privacy/">Privacy</a></li> <li id="menu-item-46161" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-46161"><a href="https://www.gpj.co.uk/uk-tax-policy/">UK Tax Policy</a></li> <li id="menu-item-46162" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-46162"><a href="https://www.gpj.co.uk/modern-slavery/">Modern Slavery</a></li> </ul></div></section><section class="widget nav_menu-4 widget_nav_menu"><h3>Contact</h3><div class="menu-contact-container"><ul id="menu-contact" class="menu"><li id="menu-item-46163" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-46163"><a href="https://www.gpj.co.uk/contact/">Contact us</a></li> <li id="menu-item-46164" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-46164"><a href="https://www.gpj.co.uk/careers/">Careers</a></li> </ul></div></section> </div> <div class="text-end mt-6 pww"> <span class="me-2">Part of the <a style="color: inherit;" href="https://www.project.com/">Project</a> network</span> <a href="https://www.project.com/"><img src="https://www.gpj.co.uk/wp-content/themes/main/dist/images/pww-logo_8f8f4a7f75eb5ecaf571.jpg" alt="Project Worldwide logo" height="46"></a> </div> <hr class="my-3"> <div class="subfooter row align-items-center g-3 flex-column-reverse flex-md-row"> <div class="col"> <small class="fw-light">Copyright ©2025 George P. Johnson. All rights reserved. <br class="d-none">A Project Worldwide Agency. <br class="d-none d-lg-block">George P. Johnson and its logo are registered trademarks of Project.</small> </div> <div class="col-auto"> <ul class="footer-social-icons list-inline"> <li class="list-inline-item"><a class="rounded-circle" href="https://www.instagram.com/gpjexplondon/"><i class="fa-brands fa-instagram"></i></a> </li> <li class="list-inline-item"><a class="rounded-circle" href="https://twitter.com/GPJExpLondon"><i class="fa-brands fa-x-twitter"></i></a> </li> <li class="list-inline-item"><a class="rounded-circle" href="https://www.linkedin.com/company/gpj-emea/"><i class="fa-brands fa-linkedin-in"></i></a> </li> <li class="list-inline-item"><a class="rounded-circle" href="https://www.youtube.com/channel/UCq-mllWpVXYHDJE4IbglZ3Q"><i class="fa-brands fa-youtube"></i></a> </li> </ul> </div> </div> </div> </footer> <script type="text/plain" data-cli-class="cli-blocker-script" data-cli-category="analytics" data-cli-script-type="analytics" data-cli-block="true" data-cli-block-if-ccpa-optout="false" data-cli-element-position="body" src="https://secure.leadforensics.com/js/26001.js"></script> <noscript><img src="https://secure.leadforensics.com/images/track/26001.png?trk_user=26001&trk_tit=jsdisabled&trk_ref=jsdisabled&trk_loc=jsdisabled" height="0" width="0" style="display:none;" alt=""></noscript><script type="text/plain" data-cli-class="cli-blocker-script" data-cli-category="analytics" data-cli-script-type="analytics" data-cli-block="true" data-cli-block-if-ccpa-optout="false" data-cli-element-position="body"> window.ga=function(){ga.q.push(arguments)};ga.q=[];ga.l=+new Date; ga('create','UA-4722717-1','auto');ga('send','pageview') </script> <script type="text/plain" data-cli-class="cli-blocker-script" data-cli-category="analytics" data-cli-script-type="analytics" data-cli-block="true" data-cli-block-if-ccpa-optout="false" data-cli-element-position="body" src="https://www.google-analytics.com/analytics.js" async defer></script><div class="wt-cli-cookie-bar-container" data-nosnippet="true"><!--googleoff: all--><div id="cookie-law-info-bar" role="dialog" aria-live="polite" aria-label="cookieconsent" aria-describedby="wt-cli-cookie-banner" data-cli-geo-loc="0" style="text-align:left; padding:15px 30px;" class="wt-cli-cookie-bar"><div class="cli-wrapper"><span id="wt-cli-cookie-banner"><div class="cli-bar-container cli-style-v2"><div class="cli-bar-message">We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies. However you may visit Cookie Settings to provide a controlled consent.</div><div class="cli-bar-btn_container"><a id="wt-cli-settings-btn" tabindex="0" role='button' style="border-bottom:1px solid; text-decoration:none; text-decoration:none;"class="wt-cli-element cli_settings_button" >Cookie settings</a><a id="wt-cli-accept-btn" tabindex="0" role='button' style="margin:5px 5px 5px 30px; border-radius:0; padding:8px 25px 8px 25px;" data-cli_action="accept" class="wt-cli-element medium cli-plugin-button cli-plugin-main-button cookie_action_close_header cli_action_button" >ACCEPT</a></div></div></span></div></div><div tabindex="0" id="cookie-law-info-again" style="display:none;"><span id="cookie_hdr_showagain">Manage consent</span></div><div class="cli-modal" id="cliSettingsPopup" role="dialog" aria-labelledby="wt-cli-privacy-title" tabindex="-1" aria-hidden="true"> <div class="cli-modal-dialog" role="document"> <div class="cli-modal-content cli-bar-popup"> <button aria-label="Close" type="button" class="cli-modal-close" id="cliModalClose"> <svg class="" viewBox="0 0 24 24"><path d="M19 6.41l-1.41-1.41-5.59 5.59-5.59-5.59-1.41 1.41 5.59 5.59-5.59 5.59 1.41 1.41 5.59-5.59 5.59 5.59 1.41-1.41-5.59-5.59z"></path><path d="M0 0h24v24h-24z" fill="none"></path></svg> <span class="wt-cli-sr-only">Close</span> </button> <div class="cli-modal-body"> <div class="wt-cli-element cli-container-fluid cli-tab-container"> <div class="cli-row"> <div class="cli-col-12 cli-align-items-stretch cli-px-0"> <div class="cli-privacy-overview"> <h4 id='wt-cli-privacy-title'>Privacy Overview</h4> <div class="cli-privacy-content"> <div class="cli-privacy-content-text">This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.</div> </div> <a id="wt-cli-privacy-readmore" tabindex="0" role="button" class="cli-privacy-readmore" data-readmore-text="Show more" data-readless-text="Show less"></a> </div> </div> <div class="cli-col-12 cli-align-items-stretch cli-px-0 cli-tab-section-container" role="tablist"> <div class="cli-tab-section"> <div class="cli-tab-header"> <a id="wt-cli-tab-link-necessary" tabindex="0" role="tab" aria-expanded="false" aria-describedby="wt-cli-tab-necessary" aria-controls="wt-cli-tab-necessary" class="cli-nav-link cli-settings-mobile" data-target="necessary" data-toggle="cli-toggle-tab"> Necessary </a> <div class="wt-cli-necessary-checkbox"> <input type="checkbox" class="cli-user-preference-checkbox" id="wt-cli-checkbox-necessary" aria-label="Necessary" data-id="checkbox-necessary" checked="checked" /> <label class="form-check-label" for="wt-cli-checkbox-necessary"> Necessary </label> </div> <span class="cli-necessary-caption"> Always Enabled </span> </div> <div class="cli-tab-content"> <div id="wt-cli-tab-necessary" tabindex="0" role="tabpanel" aria-labelledby="wt-cli-tab-link-necessary" class="cli-tab-pane cli-fade" data-id="necessary"> <div class="wt-cli-cookie-description">Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously. <table class="wt-cli-element cookielawinfo-row-cat-table cookielawinfo-winter"><thead><tr><th scope="col" class="cookielawinfo-column-1">Cookie</th><th scope="col" class="cookielawinfo-column-3">Duration</th><th scope="col" class="cookielawinfo-column-4">Description</th></tr></thead><tbody><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">cookielawinfo-checkbox-analytics</td><td class="cookielawinfo-column-3">11 months</td><td class="cookielawinfo-column-4">This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">cookielawinfo-checkbox-necessary</td><td class="cookielawinfo-column-3">11 months</td><td class="cookielawinfo-column-4">This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".</td></tr></tbody></table></div> </div> </div> </div> <div class="cli-tab-section"> <div class="cli-tab-header"> <a id="wt-cli-tab-link-analytics" tabindex="0" role="tab" aria-expanded="false" aria-describedby="wt-cli-tab-analytics" aria-controls="wt-cli-tab-analytics" class="cli-nav-link cli-settings-mobile" data-target="analytics" data-toggle="cli-toggle-tab"> Analytics </a> <div class="cli-switch"> <input type="checkbox" class="cli-user-preference-checkbox" id="wt-cli-checkbox-analytics" aria-label="analytics" data-id="checkbox-analytics" role="switch" aria-controls="wt-cli-tab-link-analytics" aria-labelledby="wt-cli-tab-link-analytics" /> <label for="wt-cli-checkbox-analytics" class="cli-slider" data-cli-enable="Enabled" data-cli-disable="Disabled"><span class="wt-cli-sr-only">analytics</span></label> </div> </div> <div class="cli-tab-content"> <div id="wt-cli-tab-analytics" tabindex="0" role="tabpanel" aria-labelledby="wt-cli-tab-link-analytics" class="cli-tab-pane cli-fade" data-id="analytics"> <div class="wt-cli-cookie-description">Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. <table class="wt-cli-element cookielawinfo-row-cat-table cookielawinfo-winter"><thead><tr><th scope="col" class="cookielawinfo-column-1">Cookie</th><th scope="col" class="cookielawinfo-column-3">Duration</th><th scope="col" class="cookielawinfo-column-4">Description</th></tr></thead><tbody><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">Google Analytics</td><td class="cookielawinfo-column-3">2 years</td><td class="cookielawinfo-column-4">Used to monitor website engagement. Your IP address is anonymized.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">Lead Forensics</td><td class="cookielawinfo-column-3">10 years</td><td class="cookielawinfo-column-4">Lead Forensics is a software that reveals the identity of your anonymous website traffic and turns them into actionable leads within a business to business environment.</td></tr></tbody></table></div> </div> </div> </div> </div> </div> </div> </div> <div class="cli-modal-footer"> <div class="wt-cli-element cli-container-fluid cli-tab-container"> <div class="cli-row"> <div class="cli-col-12 cli-align-items-stretch cli-px-0"> <div class="cli-tab-footer wt-cli-privacy-overview-actions"> <a id="wt-cli-privacy-save-btn" role="button" tabindex="0" data-cli-action="accept" class="wt-cli-privacy-btn cli_setting_save_button wt-cli-privacy-accept-btn cli-btn">Save & Accept</a> </div> </div> </div> </div> </div> </div> </div> </div> <div class="cli-modal-backdrop cli-fade cli-settings-overlay"></div> <div class="cli-modal-backdrop cli-fade cli-popupbar-overlay"></div> <!--googleon: all--></div> <script type="text/javascript"> /* <![CDATA[ */ cli_cookiebar_settings='{"animate_speed_hide":"500","animate_speed_show":"500","background":"#000000","border":"#b1a6a6c2","border_on":false,"button_1_button_colour":"#61a229","button_1_button_hover":"#4e8221","button_1_link_colour":"#fff","button_1_as_button":true,"button_1_new_win":false,"button_2_button_colour":"#ffffff","button_2_button_hover":"#cccccc","button_2_link_colour":"#898888","button_2_as_button":false,"button_2_hidebar":false,"button_2_nofollow":false,"button_3_button_colour":"#61a229","button_3_button_hover":"#4e8221","button_3_link_colour":"#fff","button_3_as_button":true,"button_3_new_win":false,"button_4_button_colour":"#ffffff","button_4_button_hover":"#cccccc","button_4_link_colour":"#898888","button_4_as_button":false,"button_7_button_colour":"#61a229","button_7_button_hover":"#4e8221","button_7_link_colour":"#fff","button_7_as_button":true,"button_7_new_win":false,"font_family":"inherit","header_fix":false,"notify_animate_hide":true,"notify_animate_show":false,"notify_div_id":"#cookie-law-info-bar","notify_position_horizontal":"right","notify_position_vertical":"bottom","scroll_close":false,"scroll_close_reload":false,"accept_close_reload":false,"reject_close_reload":false,"showagain_tab":false,"showagain_background":"#fff","showagain_border":"#000","showagain_div_id":"#cookie-law-info-again","showagain_x_position":"100px","text":"#ffffff","show_once_yn":false,"show_once":"10000","logging_on":false,"as_popup":false,"popup_overlay":true,"bar_heading_text":"","cookie_bar_as":"banner","cookie_setting_popup":true,"accept_all":true,"js_script_blocker":false,"popup_showagain_position":"bottom-right","widget_position":"left","button_1_style":[["margin","5px 5px 5px 30px"],["border-radius","0"],["padding","8px 25px 8px 25px"]],"button_2_style":[],"button_3_style":[["margin","5px 5px 5px 5px"],["border-radius","0"],["padding","8px 25px 8px 25px"]],"button_4_style":[["border-bottom","1px solid"],["text-decoration","none"],["text-decoration","none"]],"button_5_style":[["float","right"],["text-decoration","none"],["color","#333"]],"button_7_style":[["margin","5px 5px 5px 30px"],["border-radius","0"],["padding","8px 25px 8px 25px"]],"accept_close_page_navigation":false}'; /* ]]> */ </script> <style id='core-block-supports-inline-css' type='text/css'> .wp-block-gallery.wp-block-gallery-1{--wp--style--unstable-gallery-gap:var( --wp--style--gallery-gap-default, var( --gallery-block--gutter-size, var( --wp--style--block-gap, 0.5em ) ) );gap:var( --wp--style--gallery-gap-default, var( --gallery-block--gutter-size, var( --wp--style--block-gap, 0.5em ) ) );} </style> <link rel='stylesheet' id='cookie-law-info-table-css' href='https://www.gpj.co.uk/wp-content/plugins/webtoffee-gdpr-cookie-consent/public/css/cookie-law-info-table.css?ver=2.3.7' type='text/css' media='all' /> <script type="text/javascript" src="https://www.gpj.co.uk/wp-content/plugins/page-links-to/dist/new-tab.js?ver=3.3.7" id="page-links-to-js"></script> <script type="text/javascript" id="gforms_recaptcha_recaptcha-js-extra"> /* <![CDATA[ */ var gforms_recaptcha_recaptcha_strings = {"site_key":"6LdcbpkiAAAAAO0YDWpwI2B3kO8U7Y5obQZEC1x7","ajaxurl":"https:\/\/www.gpj.co.uk\/wp-admin\/admin-ajax.php","nonce":"b5ff5fe0ce"}; /* ]]> */ </script> <script type="text/javascript" src="https://www.google.com/recaptcha/api.js?render=6LdcbpkiAAAAAO0YDWpwI2B3kO8U7Y5obQZEC1x7&ver=1.4.0" id="gforms_recaptcha_recaptcha-js"></script> <script type="text/javascript" id="gforms_recaptcha_recaptcha-js-after"> /* <![CDATA[ */ (function($){grecaptcha.ready(function(){$('.grecaptcha-badge').css('visibility','hidden');});})(jQuery); /* ]]> */ </script> <script type="text/javascript" src="https://www.gpj.co.uk/wp-content/themes/main/dist/scripts/main_c7bc65ee3cb6440e2a82.js" id="sage/main.js-js"></script> </body> </html>