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document.querySelectorAll('.closeSearchModal').forEach(function(el){ el.addEventListener('click', function(){ document.getElementById('container-search-form-674717d6ce923').classList.remove('open'); }); }); }); </script> </div> </header> <main id="content"> <article id="post-866" class="post-866 page type-page status-publish hentry"> <div class="no-hero"></div> <div class="entry-content page-width--narrow"> <div class="wrapper"> <header class="page-header"> <h1 class="entry-title">Privacy Policy Addendum for California Residents</h1> </header> </div> <p>This Privacy Policy Addendum for California Residents (“Addendum”) supplements our Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). This Addendum does not apply to personal information (defined below) collected from California-based employees, job applicants, contractors, or similar individuals. We adopt this Addendum to comply with the California Consumer Privacy Act of 2018 (“CCPA”). Any terms defined in the CCPA have the same meaning when used in this Addendum.</p> <h2 class="wp-block-heading"><strong>Information We Collect</strong></h2> <p>We collect certain information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (for the purposes of this Addendum only, “personal information”). Personal information does not include publicly available information, such as deidentified or aggregate consumer information, or information excluded from the CCPA’s scope.<br><br>In particular, we have collected (or not collected, if stated below) the categories of personal information noted in the table below within the last twelve (12) months. Please note that because this list is comprehensive, it may refer to types of personal information that we collect and share about people other than yourself.<br></p> <figure class="wp-block-table"><table><tbody><tr><td><strong>Category </strong></td><td><strong>Examples </strong></td><td><strong>Collected</strong></td></tr><tr><td>A. Identifiers.</td><td>A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.<br></td><td>YES</td></tr><tr><td>B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).</td><td>A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.<br><br>Some personal information included in this category may overlap with other categories.<br></td><td>YES</td></tr><tr><td>C. Protected classification characteristics under California or federal law.</td><td>Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).</td><td> YES</td></tr><tr><td>D. Commercial information.</td><td>Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.</td><td>YES</td></tr><tr><td>E. Biometric information.</td><td>Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.</td><td>NO</td></tr><tr><td>F. Internet or other similar network activity.</td><td>Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.</td><td>YES</td></tr><tr><td>G. Geolocation data.</td><td>Physical location or movements.</td><td>YES</td></tr><tr><td>H. Sensory data.</td><td>Audio, electronic, visual, thermal, olfactory, or similar information.</td><td>YES</td></tr><tr><td>I. Professional or employment-related information.</td><td>Current or past job history or performance evaluations.</td><td>YES</td></tr><tr><td>J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).</td><td>Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.</td><td>NO</td></tr><tr><td>K. Inferences drawn from other personal information.</td><td>Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.</td><td>YES</td></tr></tbody></table></figure> <p>We obtain the categories of personal information listed above from the following categories of sources:</p> <ul class="wp-block-list"> <li>Directly from you. For example, you may give us your personal information by filling in forms or by corresponding with us by mail, phone, fax, email or in-person.</li> <li>Indirectly from you. For example, from observing your actions on our Website.</li> <li>Other parties or publicly available sources. For example, from publicly availably sources, from third parties that interact with us in connection with the services we perform or products we provide, and from our affiliates.</li> </ul> <h2 class="wp-block-heading"><strong><br>Use of Personal Information</strong></h2> <p>We may use or disclose the personal information we collect for one or more of the following purposes:</p> <ul class="wp-block-list"> <li>To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.</li> <li>To provide, support, personalize, and develop our Website, products, and services.</li> <li>To create, maintain, customize, and secure any of your accounts with us.</li> <li>To process your requests, purchases, transactions, and payments and prevent transactional fraud.</li> <li>To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.</li> <li>To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law).</li> <li>To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.</li> <li>For testing, research, analysis, and product development, including to develop and improve our Website, products, and services.</li> <li>To respond to law enforcement requests and as otherwise required by applicable law, court order, or governmental regulations.</li> <li>To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.</li> </ul> <p>We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you with notice.</p> <h2 class="wp-block-heading"><strong>Sharing Personal Information</strong></h2> <p>We may disclose your personal information to a third party for a business purpose. We disclose your personal information for a business purpose to the following categories of third parties:</p> <ul class="wp-block-list"> <li>Service providers.</li> <li>Our affiliates.</li> <li>Governmental authorities and parties to judicial and administrative proceedings.</li> <li>Purchasers or acquirers of some or all of our assets.</li> <li>Third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you.</li> </ul> <p><strong><br>Disclosures of Personal Information for a Business Purpose</strong><br>In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:</p> <blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"> <p>Category A: Identifiers.</p> </blockquote> <blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"> <p>Category B: California Customer Records personal information categories.</p> </blockquote> <blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"> <p>Category C: Protected classification characteristics under California or federal law.</p> </blockquote> <blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"> <p>Category D: Commercial information.</p> </blockquote> <blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"> <p>Category F: Internet or other similar network activity.</p> </blockquote> <blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"> <p>Category G: Geolocation data.</p> </blockquote> <blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"> <p>Category H: Sensory data.</p> </blockquote> <blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"> <p>Category I: Professional or employment-related information.</p> </blockquote> <blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"> <p>Category K: Inferences drawn from other personal information.</p> </blockquote> <p><strong>Sales of Personal Information</strong><br>In the preceding twelve (12) months, we have not sold personal information.<br><br><strong>Your Rights and Choices</strong><br>This section describes your CCPA rights and how to exercise those rights.<br><br><em><strong>Access to Specific Information and Data Portability Rights</strong></em><br><br>You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights below), we will disclose to you:</p> <ul class="wp-block-list"> <li>The categories of personal information we collected about you.</li> <li>The categories of sources for the personal information we collected about you.</li> <li>Our business or commercial purpose for collecting or selling that personal information.</li> <li>The categories of third parties with whom we share that personal information.</li> <li>The specific pieces of personal information we collected about you (also called a data portability request).</li> <li>If we sold or disclosed your personal information for a business purpose, two separate lists disclosing: <ul class="wp-block-list"> <li>sales, identifying the personal information categories that each category of recipient purchased; and</li> <li>disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained</li> </ul> </li> </ul> <p><em><strong>Deletion Request Rights</strong></em><br>You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights below), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.</p> <p>An exception may exist and we may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:</p> <ol class="wp-block-list"> <li>Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.</li> <li>Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.</li> <li>Debug products to identify and repair errors that impair existing intended functionality.</li> <li>Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.</li> <li>Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).</li> <li>Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.</li> <li>Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.</li> <li>Comply with a legal obligation.</li> <li>Make other internal and lawful uses of that information that are compatible with the context in which you provided it.</li> </ol> <p><em><strong>Exercising Access, Data Portability, and Deletion Rights</strong></em><br>To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:</p> <ol class="wp-block-list"> <li></li> </ol> <ul class="wp-block-list"> <li>Calling us at  1-877-313-2605.</li> <li>Emailing us at <a href="mailto:privacy@delawarenorth.com">privacy@delawarenorth.com</a>.</li> <li>Sending mail to 250 Delaware Avenue, Buffalo, New York 14202; Attention: Data Privacy.</li> </ul> <p>Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:</p> <ul class="wp-block-list"> <li>Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.</li> <li>Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.</li> </ul> <p>We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.</p> <p>We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.</p> <p><em><strong>Response Timing and Format</strong></em><br>We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option.</p> <p>Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.</p> <p>We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.</p> <p><strong>Non-Discrimination</strong><br>We do not discriminate against California residents who exercise any of their rights described in this Addendum.<br><br><strong>Other California Privacy Rights</strong><br>California residents may be entitled to ask us for a notice describing what categories of personal information (if any) we share with third parties or affiliates for direct marketing purposes. If you are a California resident and would like a copy of such notice, please email us at <a href="mailto:privacy@delawarenorth.com">privacy@delawarenorth.com</a> or submit a written request to 250 Delaware Avenue, Buffalo, New York 14202; Attention: Data Privacy.<br><br></p> </div> </article> </main> <footer data-wpr-lazyrender="1" class="global-footer"> <div class="wrapper footer--container"> <div class="footer--logo-social"> <div class="footer--logo-container footer--logo-desktop"> <a href="https://www.delawarenorth.com/" rel="home" > <img class="footer--logo" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20142%2048'%3E%3C/svg%3E" alt="Delaware North home." width="142" height="48" data-lazy-src="https://www.delawarenorth.com/wp-content/uploads/2023/02/Group-71.svg" /><noscript><img class="footer--logo" src="https://www.delawarenorth.com/wp-content/uploads/2023/02/Group-71.svg" alt="Delaware North home." width="142" height="48" /></noscript> 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