Video Conferencing Solutions

<!DOCTYPE html> <html lang="en" dir="ltr" prefix="content: http://purl.org/rss/1.0/modules/content/ dc: http://purl.org/dc/terms/ foaf: http://xmlns.com/foaf/0.1/ og: http://ogp.me/ns# rdfs: http://www.w3.org/2000/01/rdf-schema# schema: http://schema.org/ sioc: http://rdfs.org/sioc/ns# sioct: http://rdfs.org/sioc/types# skos: http://www.w3.org/2004/02/skos/core# xsd: http://www.w3.org/2001/XMLSchema# "> <head> <meta charset="utf-8" /> <script async src="https://www.googletagmanager.com/gtag/js?id=G-T341WS0BP0"></script> <script>window.dataLayer = window.dataLayer || [];function gtag(){dataLayer.push(arguments)};gtag("js", new Date());gtag("set", "developer_id.dMDhkMT", true);gtag("config", "G-T341WS0BP0", {"groups":"default","page_placeholder":"PLACEHOLDER_page_location","allow_ad_personalization_signals":false});</script> <meta name="description" content="Microsoft Teams, Zoom, Room-based Systems, etc." /> <link rel="canonical" href="https://www.cityu.edu.hk/its/services-facilities/video-conferencing-solutions" /> <meta name="Generator" content="Drupal 10 (https://www.drupal.org)" /> <meta name="MobileOptimized" content="width" /> <meta name="HandheldFriendly" content="true" /> <meta name="viewport" content="width=device-width,initial-scale=1.0,maximum-scale=1.0,user-scalable=0" /> <meta http-equiv="x-ua-compatible" content="ie=edge" /> <link rel="icon" href="/its/themes/custom/cityu_template_theme/favicon.ico" type="image/vnd.microsoft.icon" /> <link rel="alternate" hreflang="en" href="https://www.cityu.edu.hk/its/services-facilities/video-conferencing-solutions" /> <title>Video Conferencing Solutions | IT Services</title> <link rel="stylesheet" media="all" href="/its/sites/g/files/asqsls6511/files/css/css_nBUTvZe8Us3JbfOJ9DQ_vuJD_b_Iwd1-8ZCoco60Gfo.css?delta=0&language=en&theme=cityu_template_theme&include=eJyNj1EKAjEMRC9Ut0da0ja2xWxTkhR2b2-VFUH98C8z7zGQWO0Yq-HWCQxXK7ihj6orpmosTg-d0AdQdPHpPs7Ty8QB6KJ2UG355B9b_zjXQRSBsCWQ3wbVXCzw7nC3uXPzSUYHWs7oOghkgV70Rd7NMlofgaoWTC4wm9rs5x8ilX0QhBRlbOGbNU54B1lQczg" /> <link rel="stylesheet" media="all" href="/its/sites/g/files/asqsls6511/files/css/css_mAgo7ZCPWjtxG4CEQMD48vfThujVln3MZjvPulggzr8.css?delta=1&language=en&theme=cityu_template_theme&include=eJyNj1EKAjEMRC9Ut0da0ja2xWxTkhR2b2-VFUH98C8z7zGQWO0Yq-HWCQxXK7ihj6orpmosTg-d0AdQdPHpPs7Ty8QB6KJ2UG355B9b_zjXQRSBsCWQ3wbVXCzw7nC3uXPzSUYHWs7oOghkgV70Rd7NMlofgaoWTC4wm9rs5x8ilX0QhBRlbOGbNU54B1lQczg" />  <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-W2D786V');</script>  </head> <body class="layout-no-sidebars page-node-3441 path-node node--type-cityu-service">  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-W2D786V" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>  <a href="#main-content" class="visually-hidden focusable skip-link"> Skip to main content </a> <div class="dialog-off-canvas-main-canvas" data-off-canvas-main-canvas> <div id="page-wrapper"> <div id="page" class="cityu-template-department-service"> <header id="header" class="header" role="banner" aria-label="Site header"> <nav class="navbar" id="navbar-top"> <div class="container"> <div class="row"> <div class="col-12 t-header-wrapper"> <div class="t-header-left"> <a href="https://www.cityu.edu.hk" title="CityU" rel="home noopener noreferrer" class="navbar-brand-hk" target="_blank"> <img src="//template.cityu.edu.hk/template/logo/cityu/cityu_vertical_logo_cmyk.svg" alt="CityU" class="img-fluid d-inline-block align-top"> <img src="//template.cityu.edu.hk/template/logo/cityu/cityu_mini_logo.svg" alt="CityU" class="t-header-logo-m"> </a> <div class="t-services-wrapper"> <a href="/its" class="d-none d-lg-block t-service-name">Information Technology Services</a> <a href="/its" class="d-block d-lg-none tm-service-name">Information Technology Services</a> </div> </div> <div class="t-header-search" role="search"> <form action="https://www.cityu.edu.hk/cityusearch" method="get"> <fieldset> <div class="cityu-search-text-wrapper"> <input type="text" name="q" class="t-header-text" placeholder="Search"> <input type="submit" class="cityu-search-button" value=""> <div class="t-header-search-icon"></div> <input type="hidden" name="site" value=""> </div> </fieldset> </form> </div> <div class="t-nav-toggle"></div> </div> </div> </div> <div class="t-nav-collapse"></div> </nav> <nav class="navbar navbar-expand-lg t-header-nav-wrapper" id="navbar-main"> <div class="container"> <div class="row"> <div class="col-12 t-primary-menu"> <a href="/its" class="t-backhome-icon"></a> <nav role="navigation" aria-labelledby="block-cityu-template-theme-main-menu-menu" id="block-cityu-template-theme-main-menu" data-block-plugin-id="system_menu_block:main" class="block block-menu navigation menu--main"> <h2 class="visually-hidden" id="block-cityu-template-theme-main-menu-menu">Main navigation</h2> <ul id="block-cityu-template-theme-main-menu" class="clearfix t-navbar-nav t-menu-level-0"> <li class="nav-item menu-item--expanded t-dropdown"> <span class="t-nav-link t-dropdown-toggle"><span>Services & Facilities<i class=""></i></span></span> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item"> <a href="/its/services-facilities" class="t-nav-link" data-drupal-link-system-path="node/21"><span>List of Services & Facilities<i class=""></i></span></a> </li> <li class="t-dropdown-item menu-item--expanded t-dropdown"> <span class="t-nav-link t-dropdown-toggle"><span>IT Services At-a-glance<i class=""></i></span></span> <ul class="t-dropdown-menu t-menu-level-2"> <li class="t-dropdown-item"> <a href="/its/services-facilities/at-a-glance/it-services-staff" class="t-nav-link" data-drupal-link-system-path="node/4941"><span>IT Services for Staff<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/at-a-glance/it-services-students" class="t-nav-link" data-drupal-link-system-path="node/4946"><span>IT Services for Students<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities?a=36" class="t-nav-link" data-drupal-link-query="{"a":"36"}" data-drupal-link-system-path="node/21"><span>IT Services for Alumni<i class=""></i></span></a> </li> </ul> </li> </ul> </li> <li class="nav-item"> <a href="https://www.cityu.edu.hk/csc/deptweb/infosecurity/index.htm" class="t-nav-link menu-external-link" target="_blank"><span>Information Security<i class=""></i></span></a> </li> <li class="nav-item menu-item--expanded t-dropdown"> <span class="t-nav-link t-dropdown-toggle"><span>News & Events<i class=""></i></span></span> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item"> <a href="/its/news" class="t-nav-link" data-drupal-link-system-path="node/56"><span>News<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/announcements" class="t-nav-link" data-drupal-link-system-path="node/51"><span>Announcements<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/events" class="t-nav-link" data-drupal-link-system-path="node/61"><span>Events<i class=""></i></span></a> </li> </ul> </li> <li class="nav-item menu-item--expanded t-dropdown"> <span class="t-nav-link t-dropdown-toggle"><span>Get Help<i class=""></i></span></span> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item"> <a href="/its/services-facilities/it-service-desk" class="t-nav-link" data-drupal-link-system-path="node/4576"><span>IT Service Desk<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="https://service.cityu.edu.hk/sp?id=sc_category&sys_id=e87e0cc6db0d5c10b4a59a64db9619d5&catalog_id=-1" class="t-nav-link menu-external-link" target="_blank"><span>Make a Request<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="https://service.cityu.edu.hk/sp?id=sc_task" class="t-nav-link menu-external-link" target="_blank"><span>View your Requests<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="https://service.cityu.edu.hk/sp/?id=sc_category&sys_id=ef414028db84b340f2d7f4eb0c961925&catalog_id=-1" class="t-nav-link menu-external-link" target="_blank"><span>Report an Issue<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/get-help/z-index" class="t-nav-link" data-drupal-link-system-path="node/306"><span>Search User Guides & FAQs<i class=""></i></span></a> </li> <li class="t-dropdown-item menu-item--expanded t-dropdown"> <span class="t-nav-link t-dropdown-toggle"><span>Departmental Support<i class=""></i></span></span> <ul class="t-dropdown-menu t-menu-level-2"> <li class="t-dropdown-item"> <a href="https://cityuhk.service-now.com/sp?id=all_deptdna" class="t-nav-link menu-external-link" target="_blank"><span>List of Dept. Network Administrators (DNA)<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="https://www.cityu.edu.hk/esu/stafflan/CASCoordinator.htm" class="t-nav-link menu-external-link" target="_blank"><span>ESU Coordinators of Central Administrative Systems<i class=""></i></span></a> </li> </ul> </li> </ul> </li> <li class="nav-item menu-item--expanded t-dropdown"> <span class="t-nav-link t-dropdown-toggle"><span>IT Links<i class=""></i></span></span> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item menu-item--expanded t-dropdown"> <span class="t-nav-link t-dropdown-toggle"><span>Associated Offices<i class=""></i></span></span> <ul class="t-dropdown-menu t-menu-level-2"> <li class="t-dropdown-item"> <a href="https://www.cityu.edu.hk/csc/" class="t-nav-link menu-external-link" target="_blank"><span>Computing Services Centre<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="https://www.cityu.edu.hk/esu/" class="t-nav-link menu-external-link" target="_blank"><span>Enterprise Solutions Office<i class=""></i></span></a> </li> </ul> </li> <li class="t-dropdown-item"> <a href="https://www.cityu.edu.hk/its/policies-guidelines" target="_self" class="t-nav-link"><span>Policies and Guidelines<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/information-strategy-and-governance-committee" class="t-nav-link" data-drupal-link-system-path="node/12336"><span>Information Strategy and Governance Committee<i class=""></i></span></a> </li> </ul> </li> <li class="nav-item"> <a href="/its/contact-central-it" class="t-nav-link" data-drupal-link-system-path="node/5446"><span>Contact Us<i class=""></i></span></a> </li> </ul> </nav> </div> </div> </div> </nav> <div class="t-sidebar-mobile"> <a class="t-sidebar-collapse collapsed" href="#0" role="button"> <p class="nav-sidebar-normal"></p> <p class="sidebar-close">Close</p> <span></span> </a> </div> </header> <div class="t-search-input"></div> <div class="highlighted"> <aside class="container section clearfix" role="complementary"> <div data-drupal-messages-fallback class="hidden"></div> </aside> </div> <div id="main-wrapper" class="layout-main-wrapper clearfix"> <div id="block-cityu-template-theme-content" data-block-plugin-id="system_main_block" class="block block-system block-system-main-block"> <div class="content"> <article data-history-node-id="3441" about="/its/services-facilities/video-conferencing-solutions" class="node node--type-cityu-service node--view-mode-full clearfix"> <header> </header> <div class="node__content clearfix"> <div class="layout layout-normal-page"> <div data-block-plugin-id="system_breadcrumb_block" class="block block-system block-system-breadcrumb-block"> <div class="content"> <div class="section-breadcrumb"> <nav role="navigation" aria-label="breadcrumb" class="container"> <div class="breadcrumb"> <div class="breadcrumb-position"> <div class="breadcrumb-home"> <a href="/its"></a> </div> <div class="breadcrumb-others"> <a href="/its/" class="breadcrumb-first">Home</a> <span></span> <a href="/its/services-facilities">Services & Facilities</a> <span></span> <a href="javascript:;" class="active"> Video Conferencing Solutions </a> </div> </div> </div> </nav> </div> </div> </div> <div class="main-and-sidebar-wrapper"> <div class="container container-transform"> <div class="row"> <div class="col-lg-3"> <div class="region-sidebar"> <nav role="navigation" aria-labelledby="-menu" data-block-plugin-id="system_menu_block:service-menu" class="block block-menu navigation menu--service-menu"> <h2 class="visually-hidden" id="-menu">Internet Services</h2> <ul class="clearfix t-navbar-nav t-menu-level-0"> <li class="nav-item menu-item--expanded t-dropdown"> <a href="/its/services-facilities?c=38" class="t-nav-link t-dropdown-toggle" data-drupal-link-query="{"c":"38"}" data-drupal-link-system-path="node/21"><span>Account and Access Management<i class=""></i></span></a> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item"> <a href="/its/services-facilities/cityuhk-eid-authentication" class="t-nav-link" data-drupal-link-system-path="node/41"><span>CityU EID & Authentication<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/secondary-accounts" class="t-nav-link" data-drupal-link-system-path="node/31"><span>Secondary Accounts<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/university-smart-cards" class="t-nav-link" data-drupal-link-system-path="node/4626"><span>University Smart Cards<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/identity-access-management-single-sign-sso" class="t-nav-link" data-drupal-link-system-path="node/3366"><span>Identity Access Management & Single Sign-On (SSO)<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/change-and-reset-password" class="t-nav-link" data-drupal-link-system-path="node/5951"><span>Change and Reset Password<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/multi-factor-authentication-mfa" class="t-nav-link" data-drupal-link-system-path="node/4551"><span>Multi-Factor Authentication (MFA)<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/windows-active-directory-policy-management" class="t-nav-link" data-drupal-link-system-path="node/3596"><span>Windows / Active Directory Policy Management<i class=""></i></span></a> </li> </ul> </li> <li class="nav-item menu-item--expanded t-dropdown"> <a href="/its/services-facilities?c=43" class="t-nav-link t-dropdown-toggle" data-drupal-link-query="{"c":"43"}" data-drupal-link-system-path="node/21"><span>Application and Data Management<i class=""></i></span></a> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item"> <a href="/its/services-facilities/aims-banner" class="t-nav-link" data-drupal-link-system-path="node/3716"><span>AIMS and Banner<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/api-gateway-and-api-management" class="t-nav-link" data-drupal-link-system-path="node/4601"><span>API Gateway and API Management<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/central-payment-gateway" class="t-nav-link" data-drupal-link-system-path="node/4596"><span>Central Payment Gateway<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/cityuhk-mobile-app" class="t-nav-link" data-drupal-link-system-path="node/3696"><span>CityUHK Mobile App<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/cityuhk-portal" class="t-nav-link" data-drupal-link-system-path="node/3761"><span>CityUHK Portal<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/cityuhk-scholars" class="t-nav-link" data-drupal-link-system-path="node/3756"><span>CityUHK Scholars<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/degree-auditing-and-academic-planning-degreeworks" class="t-nav-link" data-drupal-link-system-path="node/4566"><span>Degree Auditing and Academic Planning (DegreeWorks)<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/e-recruitment" class="t-nav-link" data-drupal-link-system-path="node/4591"><span>e-Recruitment<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/finance-and-procurement-system-oracle-e-business-suite" class="t-nav-link" data-drupal-link-system-path="node/3751"><span>Finance and Procurement System (Oracle e-Business Suite)<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/grade-reporting-i-assessment" class="t-nav-link" data-drupal-link-system-path="node/4561"><span>Grade Reporting (i-Assessment)<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/mobile-app-publication" class="t-nav-link" data-drupal-link-system-path="node/5216"><span>Mobile App Publication<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/research-project-management-system-eric" class="t-nav-link" data-drupal-link-system-path="node/3731"><span>Research Project Management System (ERIC)<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/booking-systems" class="t-nav-link" data-drupal-link-system-path="node/3721"><span>Booking Systems<i class=""></i></span></a> </li> </ul> </li> <li class="nav-item menu-item--expanded t-active t-dropdown"> <a href="/its/services-facilities?c=41" class="t-nav-link t-active t-dropdown-toggle" data-drupal-link-query="{"c":"41"}" data-drupal-link-system-path="node/21"><span>Communication and Collaboration<i class=""></i></span></a> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item"> <a href="/its/services-facilities/email" class="t-nav-link" data-drupal-link-system-path="node/3566"><span>Email<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/mass-email-sending" class="t-nav-link" data-drupal-link-system-path="node/3726"><span>Mass Email Sending<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/cityuhk-announcement-portal-cap" class="t-nav-link" data-drupal-link-system-path="node/3411"><span>CityUHK Announcement Portal (CAP)<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/microsoft-teams" class="t-nav-link" data-drupal-link-system-path="node/5331"><span>Microsoft Teams<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/microsoft-copilot-enterprise" class="t-nav-link" data-drupal-link-system-path="node/12066"><span>Microsoft Copilot for Enterprise<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/sharepoint-online" class="t-nav-link" data-drupal-link-system-path="node/3436"><span>SharePoint Online<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/telephony-services-ip-phones" class="t-nav-link" data-drupal-link-system-path="node/3446"><span>Telephony Services (IP Phones)<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/sms-gateway" class="t-nav-link" data-drupal-link-system-path="node/3551"><span>SMS Gateway<i class=""></i></span></a> </li> <li class="t-dropdown-item t-active"> <a href="/its/services-facilities/video-conferencing-solutions" class="t-nav-link t-active is-active" data-drupal-link-system-path="node/3441" aria-current="page"><span>Video Conferencing Solutions<i class=""></i></span></a> </li> </ul> </li> <li class="nav-item menu-item--expanded t-dropdown"> <a href="/its/services-facilities?c=40" class="t-nav-link t-dropdown-toggle" data-drupal-link-query="{"c":"40"}" data-drupal-link-system-path="node/21"><span>Cloud, Data Centre and Server Hosting<i class=""></i></span></a> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item"> <a href="/its/services-facilities/cloud-hosting-azure-aws" class="t-nav-link" data-drupal-link-system-path="node/4651"><span>Cloud Hosting (Azure / AWS)<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/devops-engineering" class="t-nav-link" data-drupal-link-system-path="node/4796"><span>DevOps Engineering<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/network-operation-centre-system-monitoring" class="t-nav-link" data-drupal-link-system-path="node/4801"><span>Network Operation Centre (System Monitoring)<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/server-hosting-data-centre-management" class="t-nav-link" data-drupal-link-system-path="node/4631"><span>Server Hosting & Data Centre Management<i class=""></i></span></a> </li> </ul> </li> <li class="nav-item menu-item--expanded t-dropdown"> <a href="/its/services-facilities?c=46" class="t-nav-link t-dropdown-toggle" data-drupal-link-query="{"c":"46"}" data-drupal-link-system-path="node/21"><span>IT Security<i class=""></i></span></a> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item"> <a href="/its/services-facilities/security-assessment-and-review" class="t-nav-link" data-drupal-link-system-path="node/3686"><span>Security Assessment and Review<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/endpoint-security-management" class="t-nav-link" data-drupal-link-system-path="node/4676"><span>Endpoint Security Management<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/firewall-security-policies" class="t-nav-link" data-drupal-link-system-path="node/4781"><span>Firewall Security Policies<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/policy-advice" class="t-nav-link" data-drupal-link-system-path="node/4686"><span>Policy Advice<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/security-information-and-event-management" class="t-nav-link" data-drupal-link-system-path="node/4666"><span>Security Information and Event Management<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/server-security-management" class="t-nav-link" data-drupal-link-system-path="node/4681"><span>Server Security Management<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/system-vulnerability-scanning" class="t-nav-link" data-drupal-link-system-path="node/4656"><span>System Vulnerability Scanning<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/web-application-firewall" class="t-nav-link" data-drupal-link-system-path="node/4786"><span>Web Application Firewall<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/web-application-inspect" class="t-nav-link" data-drupal-link-system-path="node/4661"><span>Web Application Inspect<i class=""></i></span></a> </li> </ul> </li> <li class="nav-item menu-item--expanded t-dropdown"> <a href="/its/services-facilities?c=45" class="t-nav-link t-dropdown-toggle" data-drupal-link-query="{"c":"45"}" data-drupal-link-system-path="node/21"><span>Network Connectivity and Management<i class=""></i></span></a> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item"> <a href="/its/services-facilities/wired-connection" class="t-nav-link" data-drupal-link-system-path="node/3376"><span>Wired Connection<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/virtual-private-network-vpn" class="t-nav-link" data-drupal-link-system-path="node/3381"><span>Virtual Private Network (VPN)<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/on-campus-wi-fi-connection" class="t-nav-link" data-drupal-link-system-path="node/3386"><span>On-campus Wi-Fi Connection<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/off-campus-wi-fi-connection" class="t-nav-link" data-drupal-link-system-path="node/3391"><span>Off-campus Wi-Fi Connection<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/internet-things-iot-connections" class="t-nav-link" data-drupal-link-system-path="node/3396"><span>Internet-of-Things (IoT) Connections<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/domain-name-application-and-management" class="t-nav-link" data-drupal-link-system-path="node/3361"><span>Domain Name Application and Management<i class=""></i></span></a> </li> </ul> </li> <li class="nav-item menu-item--expanded t-dropdown"> <a href="/its/services-facilities?c=42" class="t-nav-link t-dropdown-toggle" data-drupal-link-query="{"c":"42"}" data-drupal-link-system-path="node/21"><span>End User Computing and Desktop Management<i class=""></i></span></a> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item"> <a href="/its/services-facilities/cloud-storage" class="t-nav-link" data-drupal-link-system-path="node/5321"><span>Cloud Storage<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/computer-set-and-configurations" class="t-nav-link" data-drupal-link-system-path="node/5001"><span>Computer Set Up and Configurations<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/computers-management-lecture-theatres-and-classrooms" class="t-nav-link" data-drupal-link-system-path="node/3461"><span>Computers Management in Lecture Theatres and Classrooms<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/data-removal-service" class="t-nav-link" data-drupal-link-system-path="node/5066"><span>Data Removal Service<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/desktop-management" class="t-nav-link" data-drupal-link-system-path="node/4726"><span>Desktop Management<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/express-terminals" class="t-nav-link" data-drupal-link-system-path="node/3471"><span>Express Terminals<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/robotic-process-automation" class="t-nav-link" data-drupal-link-system-path="node/4606"><span>Robotic Process Automation<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/information-classification-and-protection" class="t-nav-link" data-drupal-link-system-path="node/5131"><span>Information Classification and Protection<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/mobile-device-management" class="t-nav-link" data-drupal-link-system-path="node/4806"><span>Mobile Device Management<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/open-access-terminals" class="t-nav-link" data-drupal-link-system-path="node/4996"><span>Open Access Terminals<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/online-survey" class="t-nav-link" data-drupal-link-system-path="node/3681"><span>Online Survey<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/printer-print-queue-management" class="t-nav-link" data-drupal-link-system-path="node/4991"><span>Printer & Print Queue Management<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/remote-desktop" class="t-nav-link" data-drupal-link-system-path="node/3591"><span>Remote Desktop<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/shared-network-drive" class="t-nav-link" data-drupal-link-system-path="node/3601"><span>Shared Network Drive<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/teaching-studios-computer-laboratories" class="t-nav-link" data-drupal-link-system-path="node/3466"><span>Teaching Studios (Computer Laboratories)<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/url-shortener-shorturl" class="t-nav-link" data-drupal-link-system-path="node/4966"><span>URL Shortener (ShortURL)<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/virtual-desktop-service" class="t-nav-link" data-drupal-link-system-path="node/3476"><span>Virtual Desktop Service<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/e-signature-service" class="t-nav-link" data-drupal-link-system-path="node/7981"><span>e-Signature Service<i class=""></i></span></a> </li> </ul> </li> <li class="nav-item menu-item--expanded t-dropdown"> <a href="/its/services-facilities?c=39" class="t-nav-link t-dropdown-toggle" data-drupal-link-query="{"c":"39"}" data-drupal-link-system-path="node/21"><span>Printing and Scanning Facilities<i class=""></i></span></a> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item"> <a href="/its/services-facilities/printing-teaching-studios" class="t-nav-link" data-drupal-link-system-path="node/3846"><span>Printing in Teaching Studios<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/free-quota-printing-students" class="t-nav-link" data-drupal-link-system-path="node/3851"><span>Free Quota Printing for Students<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/charged-printing-students" class="t-nav-link" data-drupal-link-system-path="node/3856"><span>Charged Printing for Students<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/scanning-facilities" class="t-nav-link" data-drupal-link-system-path="node/3861"><span>Scanning Facilities<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/multiple-choice-scanning-using-omr" class="t-nav-link" data-drupal-link-system-path="node/4691"><span>Multiple Choice Scanning Using OMR<i class=""></i></span></a> </li> </ul> </li> <li class="nav-item menu-item--expanded t-dropdown"> <a href="/its/services-facilities?c=47" class="t-nav-link t-dropdown-toggle" data-drupal-link-query="{"c":"47"}" data-drupal-link-system-path="node/21"><span>Software Licenses and Deployment<i class=""></i></span></a> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item"> <a href="/its/services-facilities/software-copyright-management" class="t-nav-link" data-drupal-link-system-path="node/3616"><span>Software Copyright Management<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/software-mass-deployment" class="t-nav-link" data-drupal-link-system-path="node/3611"><span>Software Mass Deployment<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/campus-wide-software-licenses" class="t-nav-link" data-drupal-link-system-path="node/4711"><span>Campus-wide Software Licenses<i class=""></i></span></a> </li> </ul> </li> <li class="nav-item menu-item--expanded t-dropdown"> <a href="/its/services-facilities?c=48" class="t-nav-link t-dropdown-toggle" data-drupal-link-query="{"c":"48"}" data-drupal-link-system-path="node/21"><span>Teaching and Learning Support<i class=""></i></span></a> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item"> <a href="/its/services-facilities/learning-management-system" class="t-nav-link" data-drupal-link-system-path="node/3691"><span>Learning Management System<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/virtual-classroom" class="t-nav-link" data-drupal-link-system-path="node/4716"><span>Virtual Classroom<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/class-response-system" class="t-nav-link" data-drupal-link-system-path="node/3706"><span>In-class Response System<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/plagiarism-check" class="t-nav-link" data-drupal-link-system-path="node/3701"><span>Plagiarism Check<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/lecture-capture" class="t-nav-link" data-drupal-link-system-path="node/3676"><span>Lecture Capture<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/online-test" class="t-nav-link" data-drupal-link-system-path="node/3576"><span>Online Test<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/gartner" class="t-nav-link" data-drupal-link-system-path="node/5051"><span>Gartner<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/grammarly" class="t-nav-link" data-drupal-link-system-path="node/7056"><span>Grammarly<i class=""></i></span></a> </li> </ul> </li> <li class="nav-item menu-item--expanded t-dropdown"> <a href="/its/services-facilities?c=49" class="t-nav-link t-dropdown-toggle" data-drupal-link-query="{"c":"49"}" data-drupal-link-system-path="node/21"><span>User Communication and Training<i class=""></i></span></a> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item"> <a href="/its/services-facilities/online-courses-linkedin-learning" class="t-nav-link" data-drupal-link-system-path="node/3661"><span>Online Courses (LinkedIn Learning)<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/it-forum" class="t-nav-link" data-drupal-link-system-path="node/3666"><span>IT Forum<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/it-news" class="t-nav-link" data-drupal-link-system-path="node/3651"><span>IT News<i class=""></i></span></a> </li> </ul> </li> <li class="nav-item menu-item--expanded t-dropdown"> <a href="/its/services-facilities?c=44" class="t-nav-link t-dropdown-toggle" data-drupal-link-query="{"c":"44"}" data-drupal-link-system-path="node/21"><span>Web Hosting<i class=""></i></span></a> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item"> <a href="/its/services-facilities/departmental-web-design-template" class="t-nav-link" data-drupal-link-system-path="node/3766"><span>Departmental Web Design Template<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/static-web-hosting" class="t-nav-link" data-drupal-link-system-path="node/3401"><span>Static Web Hosting<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/web-content-management-platform-drupal" class="t-nav-link" data-drupal-link-system-path="node/3746"><span>Web Content Management Platform (Drupal)<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/microsoftnet-application-hosting" class="t-nav-link" data-drupal-link-system-path="node/3421"><span>Microsoft.NET Application Hosting<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/personal-web-hosting" class="t-nav-link" data-drupal-link-system-path="node/3456"><span>Personal Web Hosting<i class=""></i></span></a> </li> </ul> </li> <li class="nav-item menu-item--expanded t-dropdown"> <a href="/its/services-facilities" class="t-nav-link t-dropdown-toggle" data-drupal-link-system-path="node/21"><span>High-Performance Computing (HPC) and Research Computing<i class=""></i></span></a> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item"> <a href="/its/services-facilities/hpc-account-request" class="t-nav-link" data-drupal-link-system-path="node/4856"><span>HPC Account Request<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/aimachine-learning-environment" class="t-nav-link" data-drupal-link-system-path="node/4866"><span>AI/Machine Learning Environment<i class=""></i></span></a> </li> </ul> </li> <li class="nav-item menu-item--collapsed"> <a href="/its/services-facilities" class="t-nav-link" data-drupal-link-system-path="node/21"><span>Smart Campus and AV<i class=""></i></span></a> </li> <li class="nav-item menu-item--collapsed"> <a href="/its/services-facilities" class="t-nav-link" data-drupal-link-system-path="node/21"><span>User Support<i class=""></i></span></a> </li> </ul> </nav> <div data-block-plugin-id="entity_field:node:field_cityu_service_contact" class="block block-ctools-block block-entity-fieldnodefield-cityu-service-contact"> <h2>Contact Information</h2> <div class="content"> <div class="field field--name-field-cityu-service-contact field--type-entity-reference field--label-hidden field__item"> <div > <div class="field field--name-title field--type-string field--label-hidden field__item">IT Service Desk</div> <div class="field field--name-field-cityu-poi-telephone field--type-string field--label-above"> <div class="field__label">Telephone</div> <div class="field__item"> <p><a href="tel:+852 3442-8340">+852 3442-8340</a></p> </div> </div> <div class="field field--name-field-cityu-poi-email field--type-email field--label-above"> <div class="field__label">E-mail</div> <div class="field__item"><a href="mailto:IT.ServiceDesk@cityu.edu.hk">IT.ServiceDesk@cityu.edu.hk</a></div> </div> <div class="field field--name-field-cityu-enquiry field--type-link field--label-above"> <div class="field__label">Others</div> <div class="field__item"><a href="https://teams.microsoft.com/l/chat/0/0?users=cschelp%40um.cityu.edu.hk">Microsoft Teams</a></div> </div> </div> </div> </div> </div> <div data-block-plugin-id="entity_field:node:field_cityu_service_location" class="block block-ctools-block block-entity-fieldnodefield-cityu-service-location"> <h2>Location</h2> <div class="content"> <div class="field field--name-field-cityu-service-location field--type-entity-reference field--label-hidden field__items"> <div class="field__item"> <div > <a href="https://cityuweb.wcm.cityu.edu.hk/about/campus/map#code:CSC-SVC" >4/F, Li Dak Sum Yip Yio Chin Academic Building, City University of Hong Kong, 83 Tat Chee Avenue, Kowloon Tong, Kowloon, Hong Kong SAR </a> </div> </div> </div> </div> </div> </div> </div> <div class="col-lg-9 region-lg-9"> <div class="region-main"> <div data-block-plugin-id="entity_field:node:title" class="block block-ctools-block block-entity-fieldnodetitle"> <div class="content"> <div class="field field--name-title field--type-string field--label-hidden"><h1>Video Conferencing Solutions</h1></div> </div> </div> <div data-block-plugin-id="field_block:node:cityu_service:field_cityu_service_target" class="block block-layout-builder block-field-blocknodecityu-servicefield-cityu-service-target block-entity-fieldnodefield-cityu-service-target"> <div class="content"> <div class="field field--name-field-cityu-service-target field--type-entity-reference field--label-hidden field__items"> for Staff<span>, </span>Students</div> </div> </div> <div data-block-plugin-id="entity_field:node:body" class="block block-ctools-block block-entity-fieldnodebody"> <div class="content"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Video Conferencing is a digital means to connect with other people at different locations for meeting, collaboration, teaching and learning, as well as interview.  Various options are readily available on campus for different usage scenarios.</p> <p><strong>Zoom</strong>, a licensed video conferencing software, has been integrated with the University's <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="beded0c4-1ad3-465d-ae8b-28a6c11d3d78" href="/its/services-facilities/learning-management-system" title="Learning Management System">Learning Management System (Canvas)</a> for staff and students to facilitate their learning and teaching activities.  Faculties may set up their Zoom session via Canvas or directly log into the <a class="ck-link-external" href="https://cityu.zoom.us/" target="_blank">CityUHK Zoom Portal</a>.  It is a cloud-based video conferencing platform for video meetings, audio conferencing, webinars which also support screen sharing, recording, and live chat.  At CityUHK, Zoom is used in scheduled meetings as well as teaching activities.  To meet different requirements, some add-on features are provided such as Zoom鈥檚 Webinar and Large meeting.  These two special add-on features allow up to 1,000 participants to join as compared with 300 maximum participants for normal Zoom accounts.  The Webinar, however, also provides special features that allow event organisers to customise their events and limit the interactions amongst panellists only.  Zoom Accounts are available for all staff and students.  Special add-on features, such as Webinar and Large Meeting, are available on request by departments.</p> <p><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="cbc0a754-c0e8-477b-9a73-8152bfeaeec5" href="/its/services-facilities/microsoft-teams" title="Microsoft Teams"><strong>Microsoft Teams</strong></a> is a part of Microsoft 365 (M365) offering.  It is replacing Skype for Business as an integrated collaboration platform which works like WhatsApp and WeChat to facilitate both internal and external collaboration amongst staff and students.  Regardless of whether staff or students are online or offline, you may communicate with your them in the form of text, audio, and video, share files with colleagues, as well as collaboratively edit the same document without sending the file back and forth through email in real-time.  Users can create different Teams to work and communicate with different groups of people.  Within a Team, members can also set up separate private channels which cover specific topics.  Conversations, files and notes are only visible to members of the Team or the channel.  Teams also allows users to schedule online meeting or create ad-hoc meeting.  Staff and students may use Teams with their M365 account in the form of <u>eid@um.cityu.edu.hk</u> for staff, and <u>eid-c@my.cityu.edu.hk</u> for students.  Users are reminded that staff and students use different M365 tenant and inter-tenant communications are more restrictive than communications in the same tenant.</p> <p><strong>Room-based Video Conferencing systems</strong> communicate over the traditional H.323 protocol which aims to connect with other remote room-based systems to provide a higher video conference quality.  Rooms that are equipped with these units can provide a high-quality video conference service suitable for holding large meetings.  However, the room-based systems usage has been dramatically reduced due to the increased popularity of video conferencing software.  To use the system, departments must first reserve rooms equipped with the compatible system (YEUNG-LT1/LT15, Multi-media Conference Room, Senate Room, etc) via the <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="c9920368-f4cd-4c34-97dc-55b71e68b8d0" href="/its/services-facilities/booking-systems" title="Booking Systems">Booking System for Lecture Theatres, Classrooms, and Student Counters</a> and then submit an online <a class="ck-link-external" href="https://cam.cityu.edu.hk/camWorkRequestSubmit.aspx" target="_blank">CSC Work Request</a> for on-site support.  This service is provided free of charge.  However, users may need to pay <a class="ck-link-external" href="https://www.cityu.edu.hk/csc/deptweb/services/video/stafflan/vc_charging_scheme.htm" target="_blank">over-time charges </a>for outside office hours support.</p> </div> </div> </div> <div data-block-plugin-id="entity_field:node:field_cityu_service_description" class="block block-ctools-block block-entity-fieldnodefield-cityu-service-description"> <div class="content"> <div class="field field--name-field-cityu-service-description field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--cityu-accordion paragraph--view-mode--default"> <div class="field field--name-field-cityu-accordion-items field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--cityu-accordion-item paragraph--view-mode--default expended"> <h2 class="field field--name-field-cityu-title field--type-string field--label-hidden field__items"> User Guides & FAQs <div class="open-plus" tabindex="0"></div> </h2> <div class="clearfix text-formatted field field--name-field-cityu-content field--type-text-long field--label-hidden field__item"><ul class="content-link-list"> <li><a class="ck-link-external" href="https://www.cityu.edu.hk/csc/deptweb/support/guidelines/studentlan/zoom.htm" target="_blank">Zoom Setup and Quick Start Guide</a></li> <li><a class="ck-link-external" href="https://www.cityu.edu.hk/csc/deptweb/support/guidelines/stafflan/zoomforstaff.htm" target="_blank">Zoom Quick Start Guide for Staff</a></li> <li><a class="ck-link-external" href="https://www.cityu.edu.hk/cio/information-security/faq/zoom" target="_blank">Q&A Related to the Use of Zoom for Online Teaching and Learning</a></li> <li><a class="ck-link-external" href="https://www.cityu.edu.hk/csc/deptweb/support/guidelines/stafflan/teams.htm" target="_blank">Microsoft Teams Setup and Quick Start Guide</a></li> </ul> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--cityu-accordion-item paragraph--view-mode--default expended"> <h2 class="field field--name-field-cityu-title field--type-string field--label-hidden field__items"> Related Links <div class="open-plus" tabindex="0"></div> </h2> <div class="clearfix text-formatted field field--name-field-cityu-content field--type-text-long field--label-hidden field__item"><p style="display: block; width: 0px; height: 0px; padding: 0px; border: 0px; margin: 0px; position: absolute; top: 0px; left: -9999px; opacity: 0; overflow: hidden;"> </p> <ul class="content-link-list"> <li><a class="ck-link-external" href="https://cityu.zoom.us/" target="_blank">Login CityUHK Zoom Portal</a></li> <li><a class="ck-link-external" href="https://zoom.us/" target="_blank">Zoom official homepage</a></li> <li><a class="ck-link-external" href="https://products.office.com/en-ca/microsoft-teams/group-chat-software" target="_blank">Microsoft Teams official homepage</a></li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </article> </div> </div> <div id="main" class="container"> <div class="row row-offcanvas row-offcanvas-left clearfix"> <main class="main-content col order-last" id="content" role="main"> <section class="section"> <a id="main-content" tabindex="-1"></a> </section> </main> </div> </div> </div> <div class="featured-bottom"> <aside class="container clearfix" role="complementary"> <div id="block-itchatbot" data-quickedit-entity-id="block_content/46" data-block-plugin-id="block_content:034fc2f9-1ebc-42c2-9f98-7cac44d21447" class="block block-block-content block-block-content034fc2f9-1ebc-42c2-9f98-7cac44d21447"> <div class="t-text"> <div class="container"> <div class="row"> <div class="col-12"> <div class="content"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><style type="text/css">/* */ .t-back-to-top { bottom: 60px; } .chatbot-button-wrapper { position: fixed; right: 6px; bottom: 6px; z-index: 990; transition: bottom 0.8s ease; } .chatbot-button { width: 48px; height: 48px; padding: 6px; border: 0; border-radius: 50%; background: #768fd6; transition: background 0.4s ease; color: #fff; cursor: pointer; animation-name: pulse; animation-iteration-count: infinite; animation-duration: 1s; animation-timing-function: ease-in-out; animation-fill-mode: both; } .chatbot-button:hover { background: #004179; } .chatbot-button-hide { bottom: -54px; } .chatbot-modal { display: block; position: fixed; z-index: 1000; right: 10px; bottom: -600px; transition: bottom 0.8s ease; width: 400px; max-width: calc(100% - 20px); height: 600px; max-height: calc(100% - 20px); border: 1px solid rgba(0,0,0,.125); border-color: #c5c5c5; box-shadow: 0 0.05rem 0.5rem 0 rgba(115, 115, 115, 0.25); overflow: auto; } .chatbot-modal-active { bottom: 0px; } .chatbot-modal-content { padding: 0; border: 0; width: 100%; height: 100%; background-color: #fefefe; } .chatbot-modal-header { height: 48px; padding: 12px 20px; background: #768fd6; color: #fff; z-index: 1010; } .chatbot-modal-header img { width: 24px; height: 24px; margin-top: -4px; margin-right: 6px; } .chatbot-modal-header .close { color: #fff; } .chatbot-modal-body { width: 100%; height: calc(100% - 48px); overflow: hidden; } .chatbot-iframe { width: 100%; height: 100%; border: 0; } @keyframes pulse { 0% { -webkit-transform: scaleX(1); transform: scaleX(1); } 50% { -webkit-transform: scale3d(1.05,1.05,1.05); transform: scale3d(1.05,1.05,1.05); } 100% { -webkit-transform: scaleX(1); transform: scaleX(1); } } </style> <script> function openModal() { var modal = document.getElementById('chatBotModal'); var button = document.getElementById('chatBotButton'); if (!modal.classList.contains('chatbot-modal-opened')) { var iframe = document.getElementById('chatBotIframe'); var url = 'https://www.cityu.edu.hk/portal/it-chatbot/chat.htm?showitchatbox=1'; iframe.src = url; iframe.scrolling = 'no'; modal.classList.add('chatbot-modal-opened'); } button.classList.add('chatbot-button-hide'); modal.classList.add('chatbot-modal-active'); } function closeModal() { var modal = document.getElementById('chatBotModal'); var button = document.getElementById('chatBotButton'); // var iframe = document.getElementById('chatBotIframe'); // iframe.src = ''; // modal.style.display = 'none'; modal.classList.remove('chatbot-modal-active'); button.classList.remove('chatbot-button-hide'); } </script> <div class="chatbot-button-wrapper" id="chatBotButton"><button class="chatbot-button" onclick="openModal()"><img alt="CityU IT ChatBot" src="https://www.cityu.edu.hk/portal/modules/chatbot/ic-chatbox.png"></button></div> <div class="chatbot-modal" id="chatBotModal"> <div class="chatbot-modal-content"> <div class="chatbot-modal-header"><img alt="CityU IT ChatBot" src="https://www.cityu.edu.hk/portal/modules/chatbot/ic-chatbox.png">CityU IT ChatBot<span class="close" onclick="closeModal()">脳</span></div> <div class="chatbot-modal-body"><iframe class="chatbot-iframe" id="chatBotIframe"></iframe></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </aside> </div> <footer class="site-footer"> <div class="t-sitemap"> <div class="container"> <div class="row"> <div class="col-12"> <nav role="navigation" aria-labelledby="block-cityu-site-map-menu" id="block-cityu-site-map" data-block-plugin-id="system_menu_block:main" class="block block-menu navigation menu--main"> <h2 class="visually-hidden" id="block-cityu-site-map-menu">Main navigation</h2> <ul id="block-cityu-site-map" class="clearfix t-navbar-nav t-menu-level-0"> <li class="nav-item menu-item--expanded t-dropdown"> <span class="t-nav-link t-dropdown-toggle"><span>Services & Facilities<i class=""></i></span></span> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item"> <a href="/its/services-facilities" class="t-nav-link" data-drupal-link-system-path="node/21"><span>List of Services & Facilities<i class=""></i></span></a> </li> <li class="t-dropdown-item menu-item--collapsed"> <span class="t-nav-link"><span>IT Services At-a-glance<i class=""></i></span></span> </li> </ul> </li> <li class="nav-item"> <a href="https://www.cityu.edu.hk/csc/deptweb/infosecurity/index.htm" class="t-nav-link menu-external-link" target="_blank"><span>Information Security<i class=""></i></span></a> </li> <li class="nav-item menu-item--expanded t-dropdown"> <span class="t-nav-link t-dropdown-toggle"><span>News & Events<i class=""></i></span></span> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item"> <a href="/its/news" class="t-nav-link" data-drupal-link-system-path="node/56"><span>News<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/announcements" class="t-nav-link" data-drupal-link-system-path="node/51"><span>Announcements<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/events" class="t-nav-link" data-drupal-link-system-path="node/61"><span>Events<i class=""></i></span></a> </li> </ul> </li> <li class="nav-item menu-item--expanded t-dropdown"> <span class="t-nav-link t-dropdown-toggle"><span>Get Help<i class=""></i></span></span> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item"> <a href="/its/services-facilities/it-service-desk" class="t-nav-link" data-drupal-link-system-path="node/4576"><span>IT Service Desk<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="https://service.cityu.edu.hk/sp?id=sc_category&sys_id=e87e0cc6db0d5c10b4a59a64db9619d5&catalog_id=-1" class="t-nav-link menu-external-link" target="_blank"><span>Make a Request<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="https://service.cityu.edu.hk/sp?id=sc_task" class="t-nav-link menu-external-link" target="_blank"><span>View your Requests<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="https://service.cityu.edu.hk/sp/?id=sc_category&sys_id=ef414028db84b340f2d7f4eb0c961925&catalog_id=-1" class="t-nav-link menu-external-link" target="_blank"><span>Report an Issue<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/get-help/z-index" class="t-nav-link" data-drupal-link-system-path="node/306"><span>Search User Guides & FAQs<i class=""></i></span></a> </li> <li class="t-dropdown-item menu-item--collapsed"> <span class="t-nav-link"><span>Departmental Support<i class=""></i></span></span> </li> </ul> </li> <li class="nav-item menu-item--expanded t-dropdown"> <span class="t-nav-link t-dropdown-toggle"><span>IT Links<i class=""></i></span></span> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item menu-item--collapsed"> <span class="t-nav-link"><span>Associated Offices<i class=""></i></span></span> </li> <li class="t-dropdown-item"> <a href="https://www.cityu.edu.hk/its/policies-guidelines" target="_self" class="t-nav-link"><span>Policies and Guidelines<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/information-strategy-and-governance-committee" class="t-nav-link" data-drupal-link-system-path="node/12336"><span>Information Strategy and Governance Committee<i class=""></i></span></a> </li> </ul> </li> <li class="nav-item"> <a href="/its/contact-central-it" class="t-nav-link" data-drupal-link-system-path="node/5446"><span>Contact Us<i class=""></i></span></a> </li> </ul> </nav> </div> </div> </div> </div> <div class="t-footer-bottom"> <div class="container"> <div class="row"> <div class="col-12 t-footer-wrapper"> <div id="block-bottomfooter" data-quickedit-entity-id="block_content/1" data-block-plugin-id="block_content:65a5e77c-cc84-4dc6-8edb-b47d5efd17de" class="block block-block-content block-block-content65a5e77c-cc84-4dc6-8edb-b47d5efd17de"> <div class="content"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><div class="t-footer"> <div class="footer-left"><script type="text/javascript" src="//s7.addthis.com/js/300/addthis_widget.js#pubid=ra-58a54c100c0664a1"></script> <div class="footer-title">Follow us on</div> <div class="addthis_inline_follow_toolbox"> </div> <div class="footer-links"><span><a href="https://www.cityu.edu.hk/web/privacy">Privacy Policy</a> <a href="https://www.cityu.edu.hk/web/copyright">Copyright</a> </span> <a href="https://www.cityu.edu.hk/web/disclaimer">Disclaimer</a> <a href="https://www.cityu.edu.hk/web/accessibility">Accessibility</a> </div> <div class="footer-copyright">漏 2019 City University of Hong Kong. All Rights Reserved.</div> </div> </div> </div> </div> </div> <div class="footer-logo"> <a href="https://www.cityu.edu.hk"><img alt="logo" src="//template.cityu.edu.hk/template/logo/cityu/cityu_vertical_logo_reverse.svg"></a> </div> </div> </div> </div> </div> </footer> </div> </div> <div class="t-back-to-top" tabindex="0"></div> </div> <script type="application/json" data-drupal-selector="drupal-settings-json">{"path":{"baseUrl":"\/its\/","pathPrefix":"","currentPath":"node\/3441","currentPathIsAdmin":false,"isFront":false,"currentLanguage":"en","cityuTheme":"themes\/custom\/cityu_template_theme"},"pluralDelimiter":"\u0003","suppressDeprecationErrors":true,"ajaxPageState":{"libraries":"eJx1kOEKwyAMhF_IzUcqUTOVpUZMhPr2c6xl0HU_8uPuuyMkjllFG9TFQWuZrWsIwbe-OuPOLBI7oJvooFziLy8c0Piso09HcNGEK55bHy7Cds6uFNdKoEfDiywYsnK75o9O5IGwBPiTuNx5ylCOSR1vBjedqacNrVeg-y5NZI6ECxSgodmLPRumQoM4709ydL_OvZfaHWVJGIwMmcvt-ykvlZWTLA","theme":"cityu_template_theme","theme_token":null},"ajaxTrustedUrl":[],"google_analytics":{"account":"G-T341WS0BP0","trackOutbound":true,"trackMailto":true,"trackTel":true,"trackDownload":true,"trackDownloadExtensions":"7z|aac|arc|arj|asf|asx|avi|bin|csv|doc(x|m)?|dot(x|m)?|exe|flv|gif|gz|gzip|hqx|jar|jpe?g|js|mp(2|3|4|e?g)|mov(ie)?|msi|msp|pdf|phps|png|ppt(x|m)?|pot(x|m)?|pps(x|m)?|ppam|sld(x|m)?|thmx|qtm?|ra(m|r)?|sea|sit|tar|tgz|torrent|txt|wav|wma|wmv|wpd|xls(x|m|b)?|xlt(x|m)|xlam|xml|z|zip"},"data":{"extlink":{"extTarget":true,"extTargetNoOverride":false,"extNofollow":false,"extNoreferrer":false,"extFollowNoOverride":false,"extClass":"0","extLabel":"(link is external)","extImgClass":false,"extSubdomains":false,"extExclude":"","extInclude":"","extCssExclude":"","extCssExplicit":"","extAlert":false,"extAlertText":"This link will take you to an external web site. We are not responsible for their content.","mailtoClass":"0","mailtoLabel":"(link sends email)","extUseFontAwesome":true,"extIconPlacement":"append","extFaLinkClasses":"ext","extFaMailtoClasses":"fa fa-envelope-o","whitelistedDomains":null}},"ajax":[],"user":{"uid":0,"permissionsHash":"e06b016a6ef4fac57a171db8d67e6ac6d6f38ad70a75cff4b88121d1196f935d"}}</script> <script src="/its/sites/g/files/asqsls6511/files/js/js_l4Fnlbij_8-oQnRmEeIyTM1yLC5iyx0bW1aneZIK3PI.js?scope=footer&delta=0&language=en&theme=cityu_template_theme&include=eJyVjEEOgzAMBD8UmidFTnBN1CVG2JHI70EVp4pLD3vYndGW6qMnM41XgqgKOFEjDK_F4u8QytfPZJx84ZWjQDNhMh-oTW7uvG4g_8d5d6AQuM20PxuosnjWI_Dh188nznvfCK-7nhLTUM4"></script> </body> </html>

CINXE.COM

Video Conferencing Solutions | IT Services