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fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> <h2 class="wordbreak wordbreak"> Principais vantagens </h2> </div> </div> <div class="row justify-content-center "> <div class="col col-sm-12 col-md-10 col-lg-10 col-xl-8"> <div class="d-sm-block d-md-flex flex-wrap justify-content-between col-sm-12 col-lg-12"> <div class="py-md-0 p-4 text-center p-sm-0 col-sm-12 col-md-6 col-lg-4 col-xl-4" > <div class="text-center img-fluide p-2 "> <div class="overflow-hidden ci-icon-svg ci-svg-paragraph-block color-blue mb-2"> <div class="" > <div class="ci-image-wrapper ci-image-wrapper-svg ci-icon-size-xxl"> <?xml version="1.0" encoding="UTF-8"?> <svg id="Icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 1000"> <defs> <style> .cls-1 { fill: #0069b4; } </style> </defs> <path class="cls-1" d="M500,262.78c55.07,0,106.26,13.77,153.56,41.3,46.6,26.83,83.31,63.54,110.14,110.14,27.53,47.3,41.3,98.49,41.3,153.56s-13.77,106.26-41.3,153.56c-2.82,4.94-6.88,8.83-12.18,11.65-5.3,2.82-10.77,4.24-16.41,4.24H265.95c-6.35,0-12.18-1.41-17.47-4.24-5.3-2.82-9.35-6.71-12.18-11.65-27.53-47.3-41.3-98.49-41.3-153.56s13.77-106.26,41.3-153.56c26.83-46.6,63.54-83.31,110.14-110.14,47.3-27.53,98.49-41.3,153.56-41.3Zm235.1,440.56c24-41.66,36.01-86.84,36.01-135.56s-12.18-93.9-36.54-135.56c-24.36-41.66-57.36-74.66-99.02-99.02-41.66-24.36-86.84-36.54-135.56-36.54s-93.9,12.18-135.56,36.54c-41.66,24.36-74.66,57.36-99.02,99.02-24.36,41.66-36.54,86.84-36.54,135.56s12.36,94.25,37.07,136.61l469.15-1.06Z"/> <path class="cls-1" d="M282.22,559.94c-7.11-151.47,146.12-256.84,287.03-205.19,85.2,29.84,146.24,114.71,149.11,205.2h-72.4c1.32-21.26-1.5-42.88-8.58-63.42-21.51-64.51-84.88-111.24-153.14-114.35-101.5-6.49-189.52,76.51-193.81,177.77h-8.21Z"/> <path class="cls-1" d="M722.9,598.02c.02-4.64-1.66-8.66-5.05-12.06-3.39-3.4-7.58-5.14-12.57-5.22l-140.67,1.2c-2.99-12.63-9.49-23.49-19.48-32.59-9.99-9.1-21.61-14.7-34.86-16.81-18.82-3-35.71,.93-50.67,11.77-14.95,10.85-23.93,25.68-26.92,44.51-3,18.83,.93,35.71,11.77,50.67,10.85,14.95,25.33,23.87,43.46,26.76,18.13,2.89,34.41-.6,48.85-10.45,14.44-9.86,23.69-23.04,27.74-39.55l141.72-1.03c4.29-.03,8.14-1.74,11.54-5.13,3.4-3.39,5.11-7.41,5.14-12.05Zm-203.5,28.73c-7.68,5.57-16.05,7.63-25.11,6.19-9.06-1.44-16.38-6-21.95-13.68-5.57-7.68-7.63-16.05-6.19-25.11s6-16.38,13.68-21.95c7.68-5.57,16.05-7.63,25.11-6.19,9.06,1.44,16.38,6,21.95,13.68,5.57,7.68,7.63,16.05,6.19,25.11-1.44,9.06-6,16.38-13.68,21.95Z"/> </svg> </div> </div> </div> </div> <div> <div class="h4 wordbreak py-1"> Rápido </div> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-blue ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default py-1"> <ul class="rte--list"><li>Contratação online simples e com toda a comodidade</li><li>Solução rápida e diplomática na gestão de cobranças</li></ul> </div> </div> </div><div class="py-md-0 p-4 text-center p-sm-0 col-sm-12 col-md-6 col-lg-4 col-xl-4" > <div class="text-center img-fluide p-2 "> <div class="overflow-hidden ci-icon-svg ci-svg-paragraph-block color-blue mb-2"> <div class="" > <div class="ci-image-wrapper ci-image-wrapper-svg ci-icon-size-xxl"> <?xml version="1.0" encoding="UTF-8"?> <svg id="Icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 1000"> <defs> <style> .cls-1 { fill: #0069b4; } </style> </defs> <path class="cls-1" d="M805,336.19c0,330.65-242.46,489.14-306.14,489.14S195,664.44,195,336.19c0-23.51,14.91-45.8,37.62-55.15l244-101.69c7.49-3.18,15.62-4.69,23.51-4.69s15.89,1.51,23.38,4.69l244,101.67c22.61,9.37,37.49,31.66,37.49,55.18Zm-53.22-17.61l-244-101.67c-2.49-1.09-5.14-1.62-7.78-1.62s-5.43,.56-7.94,1.62l-244,101.67c-7.47,3.18-12.39,10.48-12.39,18.74,0,284.93,210.06,446.19,264.47,447.33,52.87,0,264.07-160.63,264.07-446.96,0-3.18-.77-14.22-12.42-19.12Zm-180.62,120.41c0,32.14-21.6,59.09-50.83,67.86v94.81c0,11.23-9.11,20.33-20.33,20.33s-20.33-9.11-20.33-20.33v-94.81c-29.28-8.82-50.83-35.74-50.83-67.86,0-39.24,31.93-71.17,71.17-71.17s71.17,31.9,71.17,71.17Zm-40.67,0c0-16.81-13.71-30.5-30.5-30.5s-30.5,13.69-30.5,30.5,13.69,30.5,30.5,30.5,30.5-13.69,30.5-30.5Z"/> </svg> </div> </div> </div> </div> <div> <div class="h4 wordbreak py-1"> Seguro </div> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-blue ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default py-1"> <ul class="rte--list"><li>Apoio eficiente para o recebimento do seu pagamento</li><li>Acompanhamento no espaço europeu em <span>27</span> idiomas</li></ul> </div> </div> </div><div class="py-md-0 p-4 text-center p-sm-0 col-sm-12 col-md-6 col-lg-4 col-xl-4" > <div class="text-center img-fluide p-2 "> <div class="overflow-hidden ci-icon-svg ci-svg-paragraph-block color-blue mb-2"> <div class="" > <div class="ci-image-wrapper ci-image-wrapper-svg ci-icon-size-xxl"> <?xml version="1.0" encoding="UTF-8"?> <svg id="Icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 1000"> <defs> <style> .cls-1 { fill: #0069b4; } </style> </defs> <path class="cls-1" d="M210.25,524.52c-8.44,0-15.25-6.87-15.25-15.25s6.81-15.25,15.25-15.25h109.51c31.93-31.65,73.29-52.52,117.06-58.88,8.38-1.33,16.1,4.57,17.24,12.91,1.25,8.32-4.57,16.06-12.87,17.28-38.98,5.62-75.85,24.98-103.85,54.27l-4.51,4.73-6.67,.2h-115.9Zm594.75,198.25c0,8.44-6.81,15.25-15.25,15.25h-118.86c-1.61,4.29-3.42,8.48-6.43,12.23l-8.68,10.72c-13.34,16.54-36.4,20.85-54.71,11.42l-19.32,23.79c-17.2,20.95-48.11,24.07-68.92,7.07l-5.82-5.04c-10.6,8.58-23.93,14.2-38.34,15.69-2.56,.26-5.1,.38-7.64,.38-16.68,0-32.78-5.72-46.01-16.44l-77.52-59.81h-111.99c-8.42,0-15.25-6.87-15.25-15.25s6.81-15.35,15.25-15.37l122.38,.12,86.06,66.42c9.17,7.43,20.23,10.72,31.65,9.59,11.32-1.15,21.5-6.67,28.67-15.51l10.07-10.05,12.01,7.92,16.18,14.06c7.47,6.12,19.14,4.86,25.64-3.04l38.12-46.94,16.72,14.04c5.68,4.49,14.4,3.65,19.1-2.2l8.66-10.72c4.73-5.84,3.83-14.48-2.01-19.24l-103.41-83.97c-6.53-5.32-7.53-14.93-2.22-21.47,5.3-6.53,14.91-7.55,21.47-2.22l103.41,84.01c6.41,5.2,10.27,12.05,12.89,19.32h118.86c8.38,0,15.25,6.81,15.25,15.25Zm-398.88-193.68l90.03-84.23c8.42-7.68,19.02-11.83,30-11.83h7.78c52.94,0,105.86,22.16,146.21,61h109.61c8.38,0,15.25,6.87,15.25,15.25s-6.87,15.25-15.25,15.25h-122.28l-4.51-4.57c-35.21-35.86-82.23-56.43-129.07-56.43h-7.78c-3.34,0-6.57,1.29-9.25,3.71l-88.92,83.22c-9.63,9.23-8.2,22.78-1.23,30.5,2.38,2.56,8.38,6.57,15.33,6.95,4.86,.1,9.63-1.53,13.92-5.44l.68,.68c7.82-8.68,26.69-26.21,72.02-68.39,6.18-5.7,15.81-5.38,21.56,.79,5.72,6.18,5.36,15.81-.79,21.54l-72.89,67.85c-9.65,8.82-21.21,13.42-33.54,13.42-.81,0-1.63-.02-2.46-.06-16.3-.75-29.55-9.23-36.42-16.96-18.76-20.69-18.01-51.95,1.63-71.86l.38-.4Z"/> <g> <path class="cls-1" d="M419.55,403.69c-20.02-20.36-32.39-48.26-32.39-79.08,0-62.34,50.51-112.84,112.84-112.84s112.84,50.5,112.84,112.84c0,30.82-12.38,58.72-32.39,79.08,9.18,2.56,18.17,5.54,26.97,8.93,19.65-23.96,31.46-54.6,31.46-88.01,0-76.72-62.18-138.88-138.88-138.88s-138.88,62.16-138.88,138.88c0,33.41,11.81,64.05,31.46,88.01,8.8-3.39,17.8-6.37,26.97-8.93Z"/> <path class="cls-1" d="M541.34,279.16l-58.71,58.7-23.98-23.98c-5.91-5.92-15.56-5.92-21.47,0-5.92,5.9-5.92,15.58,0,21.47l34.72,34.72c5.91,5.92,15.56,5.92,21.47,0l69.44-69.44c5.92-5.9,5.92-15.57,0-21.47-5.91-5.92-15.56-5.92-21.47,0Z"/> </g> </svg> </div> </div> </div> </div> <div> <div class="h4 wordbreak py-1"> Fiável </div> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-blue ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default py-1"> <ul class="rte--list"><li>Aprovação regulamentar oficial desde 2003</li><li>Mais de <span>82</span>% de casos com êxito</li></ul> </div> </div> </div> </div> </div> </div> </div> </section><a name="ci-anchor-331870" id="ci-anchor-331870"></a> <section id="m03-textblock-331870" class="ci-module-wrapper py-5 bg-gray-200 ci-m03-textblock" > <div class="container"> <div class="row justify-content-center text-left ci-text-align-left"> <div class="col-sm-12 col-md-8"> <div class="ci-richtext wordbreak ci-bulletpoints-styled ci-bulletpoints-color-blue ci-numberedliststyle- ci-trimmed-paragraph"> <p>O Serviço de cobrança internacional é o seu parceiro eficiente na gestão de cobranças. Mediamos por si em <span>27</span> idiomas. Em caso de atrasos nos pagamentos dos seus parceiros de negócios, pode contar com a ajuda competente e fiável da nossa equipa do Serviço de cobrança. Os seus pedidos são resolvidos extrajudicialmente, com rapidez e a baixo custo, para que um atraso não acabe em litígio. Sentido de justiça e compreensão garantem que os seus relacionamentos comerciais continuarão a existir.</p> </div> </div> </div> </div> </section><a name="ci-anchor-331874" id="ci-anchor-331874"></a> <section id="m03-textblock-331874" class="ci-module-wrapper py-5 bg-blue text-white ci-m03-textblock" > <div class="container"> <div class="row justify-content-center text-left ci-text-align-left"> <div class="col-sm-12 col-md-8"> <div class="mb-3 text-center"> <p class="icon icon-xxl text-center mb-0 icon-solid-calculator color-white "></p> </div> <div class="ci-richtext wordbreak ci-bulletpoints-styled ci-bulletpoints-color-white ci-numberedliststyle- ci-trimmed-paragraph"> <p>Esta ordem está sujeita a uma comissão de processamento no montante de 25 €. Caso a intervenção tenha êxito, a TIMOCOM cobrará ao comitente um prémio, ao qual acresce a comissão de processamento. O cálculo é efetuado em conformidade com a regulamentação alemã relativa aos honorários dos advogados (RVG). Determine a sua comissão em apenas alguns passos!</p> </div> </div> </div> </div> </section><a name="ci-anchor-403474" id="ci-anchor-403474"></a> <section id="DEFAULT-403474" class="ci-module-wrapper py-5 text-center" > <div class="container"> <div class="row justify-content-center "> <div class="col-12"> <iframe scrolling="no" src="https://services.timocom.com/pt/debtCollection/feeCalculator" class="ci-iframe mw-100 border-0" frameborder="0" width="565" height="675"></iframe> </div> </div> </div> </section><a name="ci-anchor-486122" id="ci-anchor-486122"></a> <section id="m09-cta-area-486122" class="ci-module-wrapper py-5" > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> </div> </div> <div class="row justify-content-center text-center ci-text-align-center"> <div class="col-sm-12 col-md-10 col-lg-8 col-xl-8 mt-2"> <div class="m-n1 pt-3"> <a href="https://services.timocom.com/pt/ordem-de-cobranca" data-cif-tracking="{"uniqueTargetId":"overlay_486122_403522"}" target="_blank" class="ci-btn btn m-1 wordbreak btn-lg btn-highlight ci-link-external" title=""> Contratar já </a> </div> </div> </div> </div> </section><a name="ci-anchor-486176" id="ci-anchor-486176"></a> <section id="m03-textblock-486176" class="ci-module-wrapper py-5 bg-blue-40 text-dark ci-m03-textblock" > <div class="container"> <div class="row justify-content-center text-center ci-text-align-center"> <div class="col-sm-12 col-md-8"> <div class="mb-3 text-center"> <p class="icon icon-xxl text-center mb-0 icon-light-handshake color-dark "></p> </div> <h2 class="wordbreak mb-2"> Contratação em detalhe </h2> <div class="ci-richtext wordbreak ci-bulletpoints-default ci-bulletpoints-color-dark ci-numberedliststyle-styled ci-trimmed-paragraph"> <ol class="rte--list"><li>Introdução do endereço</li><li>Upload de ficheiro</li><li>Iniciação e contratação:</li></ol><p><br/></p> </div> </div> </div> </div> </section><a name="ci-anchor-331926" id="ci-anchor-331926"></a> <section id="m21-success-story-teaser-landscape-331926" class="ci-module-wrapper py-5" > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> <h2 class="wordbreak wordbreak"> Comentários dos nossos clientes </h2> </div> </div> <div class="row justify-content-center "> <div class="col-sm-12 col-md-10 col-lg-12 col-xl-12"> <div class="d-flex flex-wrap flex-row justify-content-center justify-content-xl-stretch mx-md-n2"> <div class="w-100 w-md-50 w-xl-20 py-4 px-md-2"> <div class="itemWrapper d-flex flex-column justify-content-between h-100 card position-relative text-center yt-play-teaser color-cool-gray-120" > <div class="ci-aspect-ratio-container " > <div class="ci-image-wrapper"> <img src="https://timcdnprd.azureedge.net/resource/blob/331928/2fcd38380246509b9461cee863165949/timocom-success-story-mega-pol-trans-eliza-wyrwich-blurredPicture.jpg" data-src="https://timcdnprd.azureedge.net/resource/image/331928/uncropped/540/0/36af1164f2f8995cb088f605719e28df/A63733958FF2D07FEFA56B6A2EBB4789/timocom-success-story-mega-pol-trans-eliza-wyrwich.webp" alt="timocom-success-story-mega-pol-trans-eliza-wyrwich" title="timocom-success-story-mega-pol-trans-eliza-wyrwich" loading="lazy" class="ci-img-responsive ci-image img-fluid lazy" /> </div> </div> <blockquote class="px-3 h-100 mt-auto d-flex align-self-baseline flex-column"> <div class="mb-0 mt-3 px-3 wordbreak"> <p>“Valorizamos muito este serviço porque a taxa de sucesso chega aos 86%.”<br/>_<br/><sub>Eliza Wyrwich<br/>Mega Pol Trans</sub></p> </div> </blockquote> <div class="m-n1 "> <a href="/empresa/casos-de-sucesso/mega-pol-trans" data-cif-tracking="{"uniqueTargetId":"overlay_331916_331930"}" class="ci-btn btn m-1 wordbreak btn-link card-footer bg-gray-20 d-flex align-items-center justify-content-center text-primary" title="TIMOCOM | Success-Story | Mega Pol Trans"> Ler o caso de sucesso da Mega Pol Trans > </a> </div> </div> </div><div class="w-100 w-md-50 w-xl-20 py-4 px-md-2"> <div class="itemWrapper d-flex flex-column justify-content-between h-100 card position-relative text-center yt-play-teaser color-cool-gray-120" > <div class="ci-aspect-ratio-container " > <div class="ci-image-wrapper"> <img src="https://timcdnprd.azureedge.net/resource/blob/331932/31ec6b4f1898534a61477e13f5f522c6/timocom-success-story-karzol-trans-zoltan-joos-blurredPicture.jpg" data-src="https://timcdnprd.azureedge.net/resource/image/331932/uncropped/540/0/cd30cf3063accf28eacb1273b183ccfa/2490522C5B65437AC2F74E7C35EB8B20/timocom-success-story-karzol-trans-zoltan-joos.webp" alt="timocom-success-story-karzol-trans-zoltan-joos" title="timocom-success-story-karzol-trans-zoltan-joos" loading="lazy" class="ci-img-responsive ci-image img-fluid lazy" /> </div> </div> <blockquote class="px-3 h-100 mt-auto d-flex align-self-baseline flex-column"> <div class="mb-0 mt-3 px-3 wordbreak"> <p>“Temos uma cooperação excelente. As nossas cartas são respondidas dentro de 1-2 dias. Em caso de ordens de cobrança difíceis, recebemos também propostas de como casos individuais podem ser resolvidos da forma mais rápida possível.”<br/>_<br/><sub>Zoltán Joós<br/>Karzol-Trans</sub></p> </div> </blockquote> <div class="m-n1 "> <a href="/empresa/casos-de-sucesso/karzol-trans" data-cif-tracking="{"uniqueTargetId":"overlay_331918_331934"}" class="ci-btn btn m-1 wordbreak btn-link card-footer bg-gray-20 d-flex align-items-center justify-content-center text-primary" title="TIMOCOM | Success-Story | Karzol Trans"> Ler o caso de sucesso da Karzol-Trans > </a> </div> </div> </div><div class="w-100 w-md-50 w-xl-20 py-4 px-md-2"> <div class="itemWrapper d-flex flex-column justify-content-between h-100 card position-relative text-center yt-play-teaser color-cool-gray-120" > <div class="ci-aspect-ratio-container " > <div class="ci-image-wrapper"> <img src="https://timcdnprd.azureedge.net/resource/blob/331936/3c8c062af5e67d0938ef6594b5bc4ab5/timocom-success-story-mem-bau-kitti-hatvani-blurredPicture.jpg" data-src="https://timcdnprd.azureedge.net/resource/image/331936/uncropped/540/0/3b4ed873c0ff6f6836ca954168ea6a00/970B03B6D7641EAA915E64DF424D1C1F/timocom-success-story-mem-bau-kitti-hatvani.webp" alt="timocom-success-story-mem-bau-kitti-hatvani" title="timocom-success-story-mem-bau-kitti-hatvani" loading="lazy" class="ci-img-responsive ci-image img-fluid lazy" /> </div> </div> <blockquote class="px-3 h-100 mt-auto d-flex align-self-baseline flex-column"> <div class="mb-0 mt-3 px-3 wordbreak"> <p>A nossa empresa está totalmente satisfeita com o serviço de cobrança internacional da TIMOCOM e recomendo-o vivamente aos clientes da TIMOCOM. Proporciona às empresas uma sensação de segurança, pois sabem que estão em boas mãos.<br/>_<br/><sub>Kitti Hatvani<br/>MEM BAU Srl.</sub></p> </div> </blockquote> <div class="m-n1 "> <a href="/empresa/casos-de-sucesso/mem-bau" data-cif-tracking="{"uniqueTargetId":"overlay_331920_331938"}" class="ci-btn btn m-1 wordbreak btn-link card-footer bg-gray-20 d-flex align-items-center justify-content-center text-primary" title="TIMOCOM | Success-Story | MEM BAU Srl."> Ler o caso de sucesso da MEM BAU Srl. > </a> </div> </div> </div><div class="w-100 w-md-50 w-xl-20 py-4 px-md-2"> <div class="itemWrapper d-flex flex-column justify-content-between h-100 card position-relative text-center yt-play-teaser color-cool-gray-120" > <div class="ci-aspect-ratio-container " > <div class="ci-image-wrapper"> <img src="https://timcdnprd.azureedge.net/resource/blob/331940/1c35c0c87f6e386c2ae9dd2547122f09/timocom-success-story-hermes-forwards-csaba-toeroek-blurredPicture.jpg" data-src="https://timcdnprd.azureedge.net/resource/image/331940/uncropped/540/0/65e9460f0fe3af0487f44f75361786e7/A9DC9B3DF60A0A3863199F2E0611DDEE/timocom-success-story-hermes-forwards-csaba-toeroek.webp" alt="timocom-success-story-hermes-forwards-csaba-toeroek" title="timocom-success-story-hermes-forwards-csaba-toeroek" loading="lazy" class="ci-img-responsive ci-image img-fluid lazy" /> </div> </div> <blockquote class="px-3 h-100 mt-auto d-flex align-self-baseline flex-column"> <div class="mb-0 mt-3 px-3 wordbreak"> <p>“Tivemos muitos casos nos quais, com o seu auxílio, o valor recebido foi superior a 10 000 euros.”<br/>_<br/><sub>Csaba Török<br/>Hermes Forwards Srl.</sub></p> </div> </blockquote> <div class="m-n1 "> <a href="/empresa/casos-de-sucesso/hermes-forwards" data-cif-tracking="{"uniqueTargetId":"overlay_331922_331942"}" class="ci-btn btn m-1 wordbreak btn-link card-footer bg-gray-20 d-flex align-items-center justify-content-center text-primary" title="TIMOCOM | Success-Story | Hermes Forwards Srl."> Ler o caso de sucesso da Hermes Forwards Srl. > </a> </div> </div> </div><div class="w-100 w-md-50 w-xl-20 py-4 px-md-2"> <div class="itemWrapper d-flex flex-column justify-content-between h-100 card position-relative text-center yt-play-teaser color-cool-gray-120" > <div class="ci-aspect-ratio-container " > <div class="ci-image-wrapper"> <img src="https://timcdnprd.azureedge.net/resource/blob/331944/f7046de29c389dfa76eeccbeae6dc5da/timocom-success-story-spedition-guenther-andres-patrick-andres-blurredPicture.jpg" data-src="https://timcdnprd.azureedge.net/resource/image/331944/uncropped/540/0/abe6fdd6a7a97ee91bfcf51c508a271b/E00E1264432E43A4A786D952AC76EDC2/timocom-success-story-spedition-guenther-andres-patrick-andres.webp" alt="timocom-success-story-spedition-guenther-andres-patrick-andres" title="timocom-success-story-spedition-guenther-andres-patrick-andres" loading="lazy" class="ci-img-responsive ci-image img-fluid lazy" /> </div> </div> <blockquote class="px-3 h-100 mt-auto d-flex align-self-baseline flex-column"> <div class="mb-0 mt-3 px-3 wordbreak"> <p>“Nunca há certezas a 100%, mas graças ao serviço de cobrança da TIMOCOM conseguimos chegar a uma solução positiva na maioria dos negócios. Recomendo vivamente este serviço.”<br/>_<br/><sub>Patrick Andres<br/>Spedition Günther Andres e.K.</sub></p> </div> </blockquote> <div class="m-n1 "> <a href="/empresa/casos-de-sucesso/spedition-andres" data-cif-tracking="{"uniqueTargetId":"overlay_331924_331946"}" class="ci-btn btn m-1 wordbreak btn-link card-footer bg-gray-20 d-flex align-items-center justify-content-center text-primary" title="TIMOCOM | Success-Story | Spedition Günther Andres e.K."> Ler o caso de sucesso da Spedition Andres e.K. > </a> </div> </div> </div> </div> </div> </div> </div> </section><a name="ci-anchor-486148" id="ci-anchor-486148"></a> <section id="m09-cta-area-486148" class="ci-module-wrapper py-5 bg-white " > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> </div> </div> <div class="row justify-content-center text-center ci-text-align-center"> <div class="col-sm-12 col-md-10 col-lg-8 col-xl-8 mt-2"> <div class="m-n1 pt-3"> <a href="https://services.timocom.com/pt/ordem-de-cobranca" data-cif-tracking="{"uniqueTargetId":"overlay_486148_403522"}" target="_blank" class="ci-btn btn m-1 wordbreak btn-lg btn-highlight ci-link-external" title=""> Contratar já </a> </div> </div> </div> </div> </section><a name="ci-anchor-331896" id="ci-anchor-331896"></a> <section id="m08-accordion-331896" class="ci-module-wrapper py-5 bg-white " > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> <h2 class="wordbreak wordbreak"> Perguntas frequentes sobre o Serviço de cobrança internacional </h2> </div> </div> <div class="row justify-content-center "> <div class="col-sm-12 col-md-10 col-lg-10 col-xl-8 ci-m08-accordion"> <div itemscope itemtype="https://schema.org/FAQPage"> <div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-331896-1-331876" aria-expanded="true" aria-controls="item-331896-1-331876"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 1. Tenho de ser cliente da TIMOCOM para poder utilizar o serviço? </div> </button> <div id="item-331896-1-331876" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Sim, o Serviço de cobrança está disponível para todos os clientes existentes da TIMOCOM. Caso ainda não tenha celebrado um contrato, <a class="ci-link-external" href="https://shop.timocom.com/pt/prt/register" target="_blank" rel="noopener">pode registar-se aqui >></a></p> </div> </div> </div> </div> <meta itemprop="position" content="1"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-331896-2-331880" aria-expanded="true" aria-controls="item-331896-2-331880"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 2. O valor a receber precisa de ter origem numa operação realizada através da TIMOCOM? </div> </button> <div id="item-331896-2-331880" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Não. A nossa equipa terá todo o prazer em ajudar na resolução dos valores a receber que não tenham ocorrido em resultado de operações através do nosso Marketplace. <a class="ci-link-external" href="https://services.timocom.com/pt/ordem-de-cobranca" target="_blank" rel="noopener">Envie-nos agora o seu caso de cobrança de dívidas >></a></p> </div> </div> </div> </div> <meta itemprop="position" content="2"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-331896-3-331882" aria-expanded="true" aria-controls="item-331896-3-331882"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 3. Qual é a taxa de sucesso do Serviço de cobrança internacional? </div> </button> <div id="item-331896-3-331882" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Em 2021, conseguimos alcançar uma resolução em mais de 87% dos casos.</p> </div> </div> </div> </div> <meta itemprop="position" content="3"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-331896-4-331884" aria-expanded="true" aria-controls="item-331896-4-331884"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 4. Quanto custa a contratação do Serviço de cobrança? </div> </button> <div id="item-331896-4-331884" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Aplicamos uma comissão de processamento de 25,00 €. Só em caso de êxito é que será cobrado um prémio suplementar pela atividade de cobrança, que varia consoante o valor a receber. Este prémio rege-se pelas tabelas oficiais aplicáveis a este tipo de serviços e pode ser determinado antes da contratação através da nossa calculadora de comissões. Aqui pode calcular a taxa de sucesso aplicável ao seu pedido.</p> </div> </div> </div> </div> <meta itemprop="position" content="4"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-331896-5-331886" aria-expanded="true" aria-controls="item-331896-5-331886"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 5. Os custos do serviço podem ser colocados na fatura do devedor? </div> </button> <div id="item-331896-5-331886" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Por norma, aplicam-se os princípios legais dos danos devidos por atrasos nos pagamentos em conformidade com a Diretiva 2011/7/UE. Esta tem como objetivo acelerar o pagamento das faturas em aberto. Desde a entrada em vigor desta diretiva nos países da UE, aplicam-se novos direitos e obrigações em matéria de atrasos nos pagamentos. Para credores e devedores, isso significa o seguinte:</p><p>Faturas emitidas a empresas entram em atraso automaticamente 30 dias após o final do prazo de pagamento. Além disso, prazos de pagamentos superiores a 60 dias apenas são permitidos em casos excecionais. Se, ainda assim, houver um atraso no pagamento, o credor pode exigir ao devedor o ressarcimento de determinados custos relacionados com a cobrança da dívida e também juros de mora.<br/>Nos custos de cobrança podem ser incluídos os custos administrativos, assim como os custos do serviço de cobrança, de advogado e da intimação de pagamento decorrentes do atraso no pagamento. Para os credores, isto significa que podem exigir o ressarcimento dos custos do serviço de cobrança ao devedor. A comissão aplicável em caso de êxito é também um dos custos dos quais se pode exigir ressarcimento. Isto significa que o credor pode exigir ao devedor o ressarcimento de todos os custos do serviço de cobrança, incluindo a comissão de base e o prémio cobrado em caso de êxito, se o valor a receber estiver em atraso e o atraso for imputável ao devedor.</p><p>Importa salientar que estas regras só se aplicam a faturas que</p><ul class="rte--list"><li>digam respeito a uma prestação estabelecida contratualmente, o que exclui, por exemplo, danos ou pagamentos duplicados,</li><li>permitam a comprovação do atraso, e</li><li>sejam respeitantes a um devedor com sede no espaço da UE.</li></ul><p>Deixa de ser necessária uma interpelação de pagamento ou qualquer intimação do género pelo credor, embora este seja livre de a efetuar. Na verdade, trata-se de um procedimento útil e recomendável, para evitar que a questão tome outras proporções.</p> </div> </div> </div> </div> <meta itemprop="position" content="5"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-331896-6-331888" aria-expanded="true" aria-controls="item-331896-6-331888"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 6. Em que idiomas opera a equipa do Serviço de cobrança internacional? </div> </button> <div id="item-331896-6-331888" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>A equipa do Serviço de cobrança está à sua disposição em toda a Europa e o nosso serviço é oferecido nos seguintes idiomas:</p><table><tbody><tr><td><ul class="rte--list"><li>Búlgaro (BG)</li><li>Dinamarquês (DA)</li><li>Alemão (DE)</li><li>Inglês (EN)</li><li>Finlandês (FI)</li><li>Francês (FR)</li><li>Grego (EL)</li><li>Italiano (IT)</li><li>Croata (HR)</li></ul></td><td><ul class="rte--list"><li>Letão (LV)</li><li>Lituano (LT)</li><li>Macedónio (MK)</li><li>Neerlandês (NL)</li><li>Norueguês (NO)</li><li>Polaco (PL)</li><li>Português (PT)</li><li>Romeno (RO)</li><li>Russo (RU)</li></ul></td><td><ul class="rte--list"><li>Sueco (SV)</li><li>Sérvio (SR)</li><li>Eslovaco (SK)</li><li>Esloveno (SL)</li><li>Espanhol (ES)</li><li>Checo (CS)</li><li>Turco (TR)</li><li>Ucraniano (UA)</li><li>Húngaro (HU)</li></ul></td></tr></tbody></table><p><br/></p> </div> </div> </div> </div> <meta itemprop="position" content="6"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-331896-7-331890" aria-expanded="true" aria-controls="item-331896-7-331890"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 7. Posso utilizar este serviço também para valores a receber internacionais? </div> </button> <div id="item-331896-7-331890" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-default ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Sim, a nossa equipa do Serviço de cobrança trabalha a nível internacional, sobretudo na Europa, no seu idioma materno. Os casos de cobrança de valores a receber no estrangeiro não são um problema para nós.</p> </div> </div> </div> </div> <meta itemprop="position" content="7"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-331896-8-331892" aria-expanded="true" aria-controls="item-331896-8-331892"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 8. O que acontece quando o devedor se torne insolvente? </div> </button> <div id="item-331896-8-331892" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Em caso de insolvência, o património do devedor normalmente é colocado sob administração do tribunal ou de um administrador externo. Estes administram os pedidos e tratam da repartição do património restante. Deste modo, garante-se que não há um tratamento privilegiado dos credores mais próximos do devedor e que todos os credores são tratados por igual.</p><p>Cada Estado prevê um procedimento específico para a apresentação dos pedidos de valores a receber enquanto credor. Recomendamos que o pedido seja apresentado com a maior brevidade possível à administração da massa falida, de forma a ser tido em conta no processo como credor e não reduzir ainda mais o montante restante com custos de representação.</p> </div> </div> </div> </div> <meta itemprop="position" content="8"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-331896-9-331894" aria-expanded="true" aria-controls="item-331896-9-331894"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 9. Como procede a TIMOCOM com clientes que não pagam? </div> </button> <div id="item-331896-9-331894" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>O nosso objetivo é apoiar os credores na recuperação dos valores a receber. Em caso de dificuldades de um devedor, pode tentar-se uma solução como acordos de pagamentos em prestações que permitam ao credor receber o seu dinheiro. Em simultâneo, a TIMOCOM garante aos seus clientes no <a title="Visão geral" href="/servi%C3%A7os" target="_self">Marketplace</a> que serão tomadas as medidas necessárias para evitar o surgimento de mais dívidas.</p><p>Com efeito, se um utilizador se recusar a efetuar um pagamento sem indicar razões, este comportamento viola os critérios de qualidade da TIMOCOM. Não se pode permitir a sua permanência numa rede de clientes comprovados.<br/> </p> </div> </div> </div> </div> <meta itemprop="position" content="9"> </div> </div> </div> </div> </div> </section><a name="ci-anchor-331898" id="ci-anchor-331898"></a> <section id="m09-cta-area-331898" class="ci-module-wrapper py-5 bg-cool-gray-120 text-white" > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> <h2 class="wordbreak wordbreak"> Serviço de cobrança internacional </h2> </div> </div> <div class="row justify-content-center text-center ci-text-align-center"> <div class="col-sm-12 col-md-10 col-lg-8 col-xl-8 mt-2"> <div class="m-n1 pt-3"> <address class="m-1 text-white lead"> <div class="mt-2"> <p class="m-0"> <i class="icon-solid-phone mr-1 icon-sm"></i> <a class="text-white text-decoration-underline pl-2 mb-0" href="tel:+49 211 88 26 68 00"> <span class="no-wrap">+49 211 88 26 68 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