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d="M805,336.19c0,330.65-242.46,489.14-306.14,489.14S195,664.44,195,336.19c0-23.51,14.91-45.8,37.62-55.15l244-101.69c7.49-3.18,15.62-4.69,23.51-4.69s15.89,1.51,23.38,4.69l244,101.67c22.61,9.37,37.49,31.66,37.49,55.18Zm-53.22-17.61l-244-101.67c-2.49-1.09-5.14-1.62-7.78-1.62s-5.43,.56-7.94,1.62l-244,101.67c-7.47,3.18-12.39,10.48-12.39,18.74,0,284.93,210.06,446.19,264.47,447.33,52.87,0,264.07-160.63,264.07-446.96,0-3.18-.77-14.22-12.42-19.12Zm-180.62,120.41c0,32.14-21.6,59.09-50.83,67.86v94.81c0,11.23-9.11,20.33-20.33,20.33s-20.33-9.11-20.33-20.33v-94.81c-29.28-8.82-50.83-35.74-50.83-67.86,0-39.24,31.93-71.17,71.17-71.17s71.17,31.9,71.17,71.17Zm-40.67,0c0-16.81-13.71-30.5-30.5-30.5s-30.5,13.69-30.5,30.5,13.69,30.5,30.5,30.5,30.5-13.69,30.5-30.5Z"/> </svg> </div> </div> </div> </div> <div> <div class="h4 wordbreak py-1"> Sigurno </div> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-blue ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default py-1"> <ul class="rte--list"><li>učinkovita podrška pri naplati vašeg potraživanja</li><li>potpora u cijeloj Europi na 27 jezika</li></ul> </div> </div> </div><div class="py-md-0 p-4 text-center p-sm-0 col-sm-12 col-md-6 col-lg-4 col-xl-4" > <div class="text-center img-fluide p-2 "> <div class="overflow-hidden ci-icon-svg ci-svg-paragraph-block color-blue mb-2"> <div class="" > <div class="ci-image-wrapper ci-image-wrapper-svg ci-icon-size-xxl"> <?xml version="1.0" encoding="UTF-8"?> <svg id="Icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 1000"> <defs> <style> .cls-1 { fill: #0069b4; } </style> </defs> <path class="cls-1" d="M210.25,524.52c-8.44,0-15.25-6.87-15.25-15.25s6.81-15.25,15.25-15.25h109.51c31.93-31.65,73.29-52.52,117.06-58.88,8.38-1.33,16.1,4.57,17.24,12.91,1.25,8.32-4.57,16.06-12.87,17.28-38.98,5.62-75.85,24.98-103.85,54.27l-4.51,4.73-6.67,.2h-115.9Zm594.75,198.25c0,8.44-6.81,15.25-15.25,15.25h-118.86c-1.61,4.29-3.42,8.48-6.43,12.23l-8.68,10.72c-13.34,16.54-36.4,20.85-54.71,11.42l-19.32,23.79c-17.2,20.95-48.11,24.07-68.92,7.07l-5.82-5.04c-10.6,8.58-23.93,14.2-38.34,15.69-2.56,.26-5.1,.38-7.64,.38-16.68,0-32.78-5.72-46.01-16.44l-77.52-59.81h-111.99c-8.42,0-15.25-6.87-15.25-15.25s6.81-15.35,15.25-15.37l122.38,.12,86.06,66.42c9.17,7.43,20.23,10.72,31.65,9.59,11.32-1.15,21.5-6.67,28.67-15.51l10.07-10.05,12.01,7.92,16.18,14.06c7.47,6.12,19.14,4.86,25.64-3.04l38.12-46.94,16.72,14.04c5.68,4.49,14.4,3.65,19.1-2.2l8.66-10.72c4.73-5.84,3.83-14.48-2.01-19.24l-103.41-83.97c-6.53-5.32-7.53-14.93-2.22-21.47,5.3-6.53,14.91-7.55,21.47-2.22l103.41,84.01c6.41,5.2,10.27,12.05,12.89,19.32h118.86c8.38,0,15.25,6.81,15.25,15.25Zm-398.88-193.68l90.03-84.23c8.42-7.68,19.02-11.83,30-11.83h7.78c52.94,0,105.86,22.16,146.21,61h109.61c8.38,0,15.25,6.87,15.25,15.25s-6.87,15.25-15.25,15.25h-122.28l-4.51-4.57c-35.21-35.86-82.23-56.43-129.07-56.43h-7.78c-3.34,0-6.57,1.29-9.25,3.71l-88.92,83.22c-9.63,9.23-8.2,22.78-1.23,30.5,2.38,2.56,8.38,6.57,15.33,6.95,4.86,.1,9.63-1.53,13.92-5.44l.68,.68c7.82-8.68,26.69-26.21,72.02-68.39,6.18-5.7,15.81-5.38,21.56,.79,5.72,6.18,5.36,15.81-.79,21.54l-72.89,67.85c-9.65,8.82-21.21,13.42-33.54,13.42-.81,0-1.63-.02-2.46-.06-16.3-.75-29.55-9.23-36.42-16.96-18.76-20.69-18.01-51.95,1.63-71.86l.38-.4Z"/> <g> <path class="cls-1" d="M419.55,403.69c-20.02-20.36-32.39-48.26-32.39-79.08,0-62.34,50.51-112.84,112.84-112.84s112.84,50.5,112.84,112.84c0,30.82-12.38,58.72-32.39,79.08,9.18,2.56,18.17,5.54,26.97,8.93,19.65-23.96,31.46-54.6,31.46-88.01,0-76.72-62.18-138.88-138.88-138.88s-138.88,62.16-138.88,138.88c0,33.41,11.81,64.05,31.46,88.01,8.8-3.39,17.8-6.37,26.97-8.93Z"/> <path class="cls-1" d="M541.34,279.16l-58.71,58.7-23.98-23.98c-5.91-5.92-15.56-5.92-21.47,0-5.92,5.9-5.92,15.58,0,21.47l34.72,34.72c5.91,5.92,15.56,5.92,21.47,0l69.44-69.44c5.92-5.9,5.92-15.57,0-21.47-5.91-5.92-15.56-5.92-21.47,0Z"/> </g> </svg> </div> </div> </div> </div> <div> <div class="h4 wordbreak py-1"> Pouzdano </div> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-blue ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default py-1"> <ul class="rte--list"><li>Službeno regulatorno odobrenje za rad od 2003. godine</li><li>Preko 82 % uspješnih slučajeva</li></ul> </div> </div> </div> </div> </div> </div> </div> </section><a name="ci-anchor-251368" id="ci-anchor-251368"></a> <section id="m03-textblock-251368" class="ci-module-wrapper py-5 bg-gray-200 ci-m03-textblock" > <div class="container"> <div class="row justify-content-center text-left ci-text-align-left"> <div class="col-sm-12 col-md-8"> <div class="ci-richtext wordbreak ci-bulletpoints-arrows ci-bulletpoints-color-blue ci-numberedliststyle- ci-trimmed-paragraph"> <p>Međunarodni inkaso učinkovit je partner u upravljanju potraživanjima Posredujemo za vas na 27 jezika. U slučaju kašnjenja s plaćanjem vaših poslovnih partnera možete se osloniti na kompetentnu i pouzdanu pomoć našeg tima za uslugu inkaso. Vaši problemi rješavaju se brzo, povoljno i izvansudski kako iz slučaja kašnjenja ne bi nastao slučaj sudskog procesa. Poštenje i razumijevanje omogućuju nastavak postojanja vaših poslovnih odnosa.</p> </div> </div> </div> </div> </section><a name="ci-anchor-251376" id="ci-anchor-251376"></a> <section id="m03-textblock-251376" class="ci-module-wrapper py-5 bg-blue text-white ci-m03-textblock" > <div class="container"> <div class="row justify-content-center text-left ci-text-align-left"> <div class="col-sm-12 col-md-8"> <div class="mb-3 text-center"> <p class="icon icon-xxl text-center mb-0 icon-solid-calculator color-white "></p> </div> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-white ci-numberedliststyle- ci-trimmed-paragraph"> <p>Nudimo kalkulator pristojbi za potpunu transparentnost troškova. Uz osnovnu cijenu od 25 eura ostale pristojbe koje je potrebno uračunati prilagođavaju se visini potraživanja. Pristojbe se oslanjaju na njemački zakonski okvir za pristojbe. U samo nekoliko koraka prije slanja zahtjeva izračunajte pristojbu koja nastaje ovisno o uspjehu.</p> </div> </div> </div> </div> </section><a name="ci-anchor-403456" id="ci-anchor-403456"></a> <section id="DEFAULT-403456" class="ci-module-wrapper py-5 text-center" > <div class="container"> <div class="row justify-content-center "> <div class="col-12"> <iframe scrolling="no" src="https://services.timocom.com/hr/debtCollection/feeCalculator" class="ci-iframe mw-100 border-0" frameborder="0" width="565" height="675"></iframe> </div> </div> </div> </section><a name="ci-anchor-485944" id="ci-anchor-485944"></a> <section id="m09-cta-area-485944" class="ci-module-wrapper py-5" > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> </div> </div> <div class="row justify-content-center text-center ci-text-align-center"> <div class="col-sm-12 col-md-10 col-lg-8 col-xl-8 mt-2"> <div class="m-n1 pt-3"> <a href="https://services.timocom.com/hr/nalog-za-inkaso" data-cif-tracking="{"uniqueTargetId":"overlay_485944_403506"}" target="_blank" class="ci-btn btn m-1 wordbreak btn-lg btn-highlight ci-link-external" title=""> Zatraži odmah </a> </div> </div> </div> </div> </section><a name="ci-anchor-485980" id="ci-anchor-485980"></a> <section id="m03-textblock-485980" class="ci-module-wrapper py-5 bg-blue-40 text-dark ci-m03-textblock" > <div class="container"> <div class="row justify-content-center text-center ci-text-align-center"> <div class="col-sm-12 col-md-8"> <div class="mb-3 text-center"> <p class="icon icon-xxl text-center mb-0 icon-light-handshake color-dark "></p> </div> <h2 class="wordbreak mb-2"> Slanje zahtjeva detaljno: </h2> <div class="ci-richtext wordbreak ci-bulletpoints-default ci-bulletpoints-color-dark ci-numberedliststyle-styled ci-trimmed-paragraph"> <ol class="rte--list"><li>Unos adrese</li><li>Prijenos datoteke</li><li>Kako početi suradnju i angažirati partnere?</li></ol><p><br/></p> </div> </div> </div> </div> </section><a name="ci-anchor-251430" id="ci-anchor-251430"></a> <section id="m21-success-story-teaser-landscape-251430" class="ci-module-wrapper py-5 bg-gray-200 " > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> <h2 class="wordbreak wordbreak"> Ovo kažu naši klijenti </h2> </div> </div> <div class="row justify-content-center "> <div class="col-sm-12 col-md-10 col-lg-12 col-xl-12"> <div class="d-flex flex-wrap flex-row justify-content-center justify-content-xl-stretch mx-md-n2"> <div class="w-100 w-md-50 w-xl-20 py-4 px-md-2"> <div class="itemWrapper d-flex flex-column justify-content-between h-100 card position-relative text-center yt-play-teaser color-cool-gray-120" > <div class="ci-aspect-ratio-container " > <div class="ci-image-wrapper"> <img src="https://timcdnprd.azureedge.net/resource/blob/251432/2fcd38380246509b9461cee863165949/timocom-success-story-mega-pol-trans-eliza-wyrwich-blurredPicture.jpg" data-src="https://timcdnprd.azureedge.net/resource/image/251432/uncropped/540/0/110f276ce99be57d79cb03076031fba0/012C6ED718C6620DFED30D49B9478792/timocom-success-story-mega-pol-trans-eliza-wyrwich.webp" alt="timocom-success-story-mega-pol-trans-eliza-wyrwich" title="timocom-success-story-mega-pol-trans-eliza-wyrwich" loading="lazy" class="ci-img-responsive ci-image img-fluid lazy" /> </div> </div> <blockquote class="px-3 h-100 mt-auto d-flex align-self-baseline flex-column"> <div class="mb-0 mt-3 px-3 wordbreak"> <p>„Veoma cijenimo tu uslugu jer stopa uspjeha iznosi do 86 posto.”<br/><sub>—</sub><br/><sub>Eliza Wyrwich<br/>Mega Pol Trans</sub></p> </div> </blockquote> </div> </div><div class="w-100 w-md-50 w-xl-20 py-4 px-md-2"> <div class="itemWrapper d-flex flex-column justify-content-between h-100 card position-relative text-center yt-play-teaser color-cool-gray-120" > <div class="ci-aspect-ratio-container " > <div class="ci-image-wrapper"> <img src="https://timcdnprd.azureedge.net/resource/blob/251436/31ec6b4f1898534a61477e13f5f522c6/timocom-success-story-karzol-trans-zoltan-joos-blurredPicture.jpg" data-src="https://timcdnprd.azureedge.net/resource/image/251436/uncropped/540/0/e90a2171a0e4af6ae1690180f8a60596/6948D90E338EBDC0601FC2274CD7F999/timocom-success-story-karzol-trans-zoltan-joos.webp" alt="timocom-success-story-karzol-trans-zoltan-joos" title="timocom-success-story-karzol-trans-zoltan-joos" loading="lazy" class="ci-img-responsive ci-image img-fluid lazy" /> </div> </div> <blockquote class="px-3 h-100 mt-auto d-flex align-self-baseline flex-column"> <div class="mb-0 mt-3 px-3 wordbreak"> <p>„Imamo izvrsnu suradnju. Odgovore na svoje pismene upite dobivamo u roku od jednog do dva dana. U slučaju težih naloga za inkaso dobivamo i prijedloge kako pojedinačne slučajeve možemo riješiti u najkraćem mogućem roku.”</p><p>Zoltán Joós<br/>Karzol-Trans</p> </div> </blockquote> </div> </div><div class="w-100 w-md-50 w-xl-20 py-4 px-md-2"> <div class="itemWrapper d-flex flex-column justify-content-between h-100 card position-relative text-center yt-play-teaser color-cool-gray-120" > <div class="ci-aspect-ratio-container " > <div class="ci-image-wrapper"> <img src="https://timcdnprd.azureedge.net/resource/blob/251440/3c8c062af5e67d0938ef6594b5bc4ab5/timocom-success-story-mem-bau-kitti-hatvani-blurredPicture.jpg" data-src="https://timcdnprd.azureedge.net/resource/image/251440/uncropped/540/0/c62a532d6d0bb769228b2458a45f1046/CB27FCFD4BB522E236EB12D39FCE7EED/timocom-success-story-mem-bau-kitti-hatvani.webp" alt="timocom-success-story-mem-bau-kitti-hatvani" title="timocom-success-story-mem-bau-kitti-hatvani" loading="lazy" class="ci-img-responsive ci-image img-fluid lazy" /> </div> </div> <blockquote class="px-3 h-100 mt-auto d-flex align-self-baseline flex-column"> <div class="mb-0 mt-3 px-3 wordbreak"> <p>„Naša tvrtka potpuno je zadovoljna uslugom međunarodnog inkasa tvrtke TIMOCOM i mogu je samo preporučiti klijentima tvrtke TIMOCOM! Ona poduzetnicima daje osjećaj sigurnosti, oni znaju da su u dobrim rukama.”</p><p>Kitti Hatvani<br/>MEM BAU Srl.</p> </div> </blockquote> </div> </div><div class="w-100 w-md-50 w-xl-20 py-4 px-md-2"> <div class="itemWrapper d-flex flex-column justify-content-between h-100 card position-relative text-center yt-play-teaser color-cool-gray-120" > <div class="ci-aspect-ratio-container " > <div class="ci-image-wrapper"> <img src="https://timcdnprd.azureedge.net/resource/blob/251444/1c35c0c87f6e386c2ae9dd2547122f09/timocom-success-story-hermes-forwards-csaba-toeroek-blurredPicture.jpg" data-src="https://timcdnprd.azureedge.net/resource/image/251444/uncropped/540/0/70a8c0ba58688fa78d52eb0ca2864895/2B14FC9F13253F6E9E62D66AC36F73C1/timocom-success-story-hermes-forwards-csaba-toeroek.webp" alt="timocom-success-story-hermes-forwards-csaba-toeroek" title="timocom-success-story-hermes-forwards-csaba-toeroek" loading="lazy" class="ci-img-responsive ci-image img-fluid lazy" /> </div> </div> <blockquote class="px-3 h-100 mt-auto d-flex align-self-baseline flex-column"> <div class="mb-0 mt-3 px-3 wordbreak"> <p>„Imali smo mnogo slučajeva u kojima je svota dobivena uz vašu pomoć iznosila više od 10 000 eura.”</p><p>Csaba Török<br/>Hermes Forwards Srl.</p> </div> </blockquote> </div> </div> </div> </div> </div> </div> </section><a name="ci-anchor-485992" id="ci-anchor-485992"></a> <section id="m09-cta-area-485992" class="ci-module-wrapper py-5 bg-white " > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> </div> </div> <div class="row justify-content-center text-center ci-text-align-center"> <div class="col-sm-12 col-md-10 col-lg-8 col-xl-8 mt-2"> <div class="m-n1 pt-3"> <a href="https://services.timocom.com/hr/nalog-za-inkaso" data-cif-tracking="{"uniqueTargetId":"overlay_485992_403506"}" target="_blank" class="ci-btn btn m-1 wordbreak btn-lg btn-highlight ci-link-external" title=""> Zatraži odmah </a> </div> </div> </div> </div> </section><a name="ci-anchor-251398" id="ci-anchor-251398"></a> <section id="m08-accordion-251398" class="ci-module-wrapper py-5 bg-white " > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> <h2 class="wordbreak wordbreak"> Često postavljana pitanja o inkaso međunarodnoj usluzi </h2> </div> </div> <div class="row justify-content-center "> <div class="col-sm-12 col-md-10 col-lg-10 col-xl-8 ci-m08-accordion"> <div itemscope itemtype="https://schema.org/FAQPage"> <div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-251398-1-251378" aria-expanded="true" aria-controls="item-251398-1-251378"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 1. Moram li biti klijent tvrtke TIMOCOM kako bih mogao/mogla koristiti uslugu? </div> </button> <div id="item-251398-1-251378" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Da, usluga inkaso stoji na raspolaganju svim stalnim klijentima tvrtke TIMOCOM. Ako još niste sklopili ugovor, <a class="ci-link-external" href="https://shop.timocom.com/hr/hrv/register" target="_blank" rel="noopener">možete se registrirati ovdje >></a></p> </div> </div> </div> </div> <meta itemprop="position" content="1"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-251398-2-251382" aria-expanded="true" aria-controls="item-251398-2-251382"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 2. Mora li otvoreno potraživanje nastati preko sustava TIMOCOM? </div> </button> <div id="item-251398-2-251382" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Ne. Naš tim rado će vam pomoći i kod otvorenih potraživanja koja nisu nastala preko sustava Tržište. <a class="ci-link-external" href="https://services.timocom.com/hr/nalog-za-inkaso" target="_blank" rel="noopener">Pošaljite nam svoj slučaj naplate sada >></a></p> </div> </div> </div> </div> <meta itemprop="position" content="2"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-251398-3-251384" aria-expanded="true" aria-controls="item-251398-3-251384"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 3. Kolika je stopa uspješnosti međunarodnog inkasa? </div> </button> <div id="item-251398-3-251384" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>U 2021. godini uspješno smo posredovali u više od 82%% slučajeva.</p> </div> </div> </div> </div> <meta itemprop="position" content="3"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-251398-4-251386" aria-expanded="true" aria-controls="item-251398-4-251386"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 4. Koliko košta aktivacija usluge inkaso? </div> </button> <div id="item-251398-4-251386" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Naplaćujemo naknadu za obradu od 25 €. Samo u slučaju uspjeha naplaćujemo dodatnu premiju za našu uslugu inkaso, koja ovisi o visini potraživanja. Ta se premija za uspjeh temelji na njemačkim zakonskim odredbama o naknadama i može se prije narudžbe utvrditi u našem kalkulatoru naknade. Ovdje možete izračunati naknadu za vaše potraživanje koja ovisi o našem uspjehu.</p> </div> </div> </div> </div> <meta itemprop="position" content="4"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-251398-5-251388" aria-expanded="true" aria-controls="item-251398-5-251388"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 5. Mogu li se troškovi naloga naplatiti dužniku? </div> </button> <div id="item-251398-5-251388" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Načelno vrijede pravne odredbe o šteti vezanoj uz zakašnjela plaćanja sukladno Direktivi EU-a 2011/7/EU. To bi trebalo dovesti do bržeg plaćanja otvorenih računa. Od stupanja na snagu ove direktive u zemljama EU-a, u slučaju kašnjenja s isplatom primjenjuju se nova prava i obveze. Za vjerovnike i dužnike to znači sljedeće:</p><p>za račune za poduzetnike kašnjenje s isplatom automatski počinje 30 dana nakon dospijeća. Osim toga, rokovi plaćanja duži od 60 dana dopušteni su samo u iznimnim slučajevima. Ako ipak dođe do kašnjenja plaćanja, vjerovnik može od dužnika zatražiti određene troškove za oporavak svojih potraživanja kao i zatezne kamate.<br/>Troškovi naplate duga mogu uključivati vlastite troškove opomena koji proizlaze iz kašnjenja plaćanja te troškove inkasa, odvjetnika ili platnog naloga. Za vjerovnike to znači da mogu zatražiti da dužnik nadoknadi njihove troškove usluge inkasa. Među troškove koje je moguće nadoknaditi ubraja se i naknada u slučaju uspjeha. To znači da vjerovnik može zahtijevati od dužnika da nadoknadi sve troškove inkasa, osnovnu naknadu uključujući naknadu u slučaju uspjeha, ako dužnik kasni s plaćanjem i ako mora preuzeti odgovornost za kašnjenje.</p><p>Važno je da ta pravila vrijede samo za račune</p><ul class="rte--list"><li>koji se temelje na ugovornoj usluzi, dakle ne vrijede za primjerice štetu ili dvostruko plaćanje,</li><li>za koje se kašnjenje može dokazati i</li><li>kod kojih dužnik ima prebivalište unutar EU-a.</li></ul><p>Opomena ili sličan zahtjev za plaćanje koji izdaje vjerovnik više nije potreban, ali može se izdati dobrovoljno i još uvijek je vrlo koristan i preporučljiv kako uopće ne bi došlo do takve situacije.</p> </div> </div> </div> </div> <meta itemprop="position" content="5"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-251398-6-251390" aria-expanded="true" aria-controls="item-251398-6-251390"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 6. Koje jezike pokriva tim za inkaso međunarodnu uslugu? </div> </button> <div id="item-251398-6-251390" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-default ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Naš tim za inkaso za vas djeluje diljem Europe, a naše usluge vam se nude na sljedećim jezicima:</p><p><br/></p><table><tbody><tr><td><ul class="rte--list"><li>bugarski (BG)</li><li>danski (DA)</li><li>njemački (DE)</li><li>engleski (EN)</li><li>finski (FI)</li><li>francuski (FR)</li><li>grčki (EL)</li><li>talijanski (IT)</li><li>hrvatski (HR)</li></ul></td><td><ul class="rte--list"><li>latvijski (LV)</li><li>litavski (LT)</li><li>makedonski (MK)</li><li>nizozemski (NL)</li><li>norveški (NO)</li><li>poljski (PL)</li><li>portugalski (PT)</li><li>rumunjski (RO)</li><li>ruski (RU)</li></ul></td><td><ul class="rte--list"><li>švedski (SV)</li><li>srpski (SR)</li><li>slovački (SK)</li><li>slovenski (SL)</li><li>španjolski (ES)</li><li>češki (CS)</li><li>turski (TR)</li><li>ukrajinski (UA)</li><li>mađarski (HU)</li></ul></td></tr></tbody></table> </div> </div> </div> </div> <meta itemprop="position" content="6"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-251398-7-251392" aria-expanded="true" aria-controls="item-251398-7-251392"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 7. Mogu li koristiti uslugu i za međunarodna potraživanja? </div> </button> <div id="item-251398-7-251392" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-default ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Da, naš tim za inkaso radi međunarodno, prvenstveno širom Europe, na vašem materinskom jeziku. Slučajevi inkasa u inozemstvu za nas ne predstavljaju problem.</p> </div> </div> </div> </div> <meta itemprop="position" content="7"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-251398-8-251394" aria-expanded="true" aria-controls="item-251398-8-251394"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 8. Što se dogodi ako je moj dužnik postao platno nesposoban? </div> </button> <div id="item-251398-8-251394" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>U slučaju nesposobnosti plaćanja imovina dužnika u pravilu se stavlja pod upravu suda za insolventnost ili vanjskog upravitelja. On upravlja potraživanjima i brine o raspodjeli ostatka imovine. Tako se osigurava da ne samo vjerovnici bliži dužniku brzo dolaze na red, nego da svi vjerovnici budu po mogućnosti jednako tretirani.</p><p>Svaka država predviđa poseban postupak u kojem kao vjerovnik prijavljujete svoje potraživanje. Uz to savjetujemo da neposredno prijavite potraživanje upravi za insolventnost kako biste u postupku bili uzeti u obzir kao vjerovnik i kako ne biste smanjili preostali iznos još zbog troškova zastupanja.</p> </div> </div> </div> </div> <meta itemprop="position" content="8"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-251398-9-251396" aria-expanded="true" aria-controls="item-251398-9-251396"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 9. Kako TIMOCOM postupa s klijentima koji ne plaćaju? </div> </button> <div id="item-251398-9-251396" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Naš cilj je podržati vjerovnike pri provedbi njihovih opravdanih potraživanja. U slučaju nestašice kod dužnika moguće je primjerice postići dogovore kao što je plaćanje u obrocima tako da vjerovnik unatoč svemu dođe do svog novca. Istodobno TIMOCOM za svoje klijente u <a title="Pregled" href="/usluge" target="_self">sustavu Tržište</a> osigurava sprječavanje nastanka daljnjih dugova.</p><p>Ako neki korisnik bez navođenja razloga ne želi plaćati, to ponašanje se protivi kriterijima kvalitete TIMOCOM. Zbog toga nije moguće dopustiti ostanak u mreži provjerenih klijenata.<br/> </p> </div> </div> </div> </div> <meta itemprop="position" content="9"> </div> </div> </div> </div> </div> </section><a name="ci-anchor-251402" id="ci-anchor-251402"></a> <section id="m09-cta-area-251402" class="ci-module-wrapper py-5 bg-cool-gray-120 text-white" > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> <h2 class="wordbreak wordbreak"> Inkaso međunarodna usluga </h2> </div> </div> <div class="row justify-content-center text-center ci-text-align-center"> <div class="col-sm-12 col-md-10 col-lg-8 col-xl-8 mt-2"> <div class="m-n1 pt-3"> <address class="m-1 text-white lead"> <div class="mt-2"> <p class="m-0"> <i class="icon-solid-phone mr-1 icon-sm"></i> <a class="text-white text-decoration-underline pl-2 mb-0" href="tel:+49 211 88 26 68 00"> <span class="no-wrap">+49 211 88 26 68 00</span> </a> 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