SITA | Liability disclaimer

<!DOCTYPE html> <html lang="en" class=""> <head> <title>SITA | Liability disclaimer</title> <meta name="title" content="Liability disclaimer" /> <meta property="og:title" content="Liability disclaimer" /> <meta property="og:url" content="https://www.sita.aero/legal/liability-disclaimer/" /> <meta name="description" content="The information and services contained and/or supplied on this web site and any linked site or location (“Services”) is provided in good faith, and every reasonable effort is made to ensure that it is correct and up to date. However SITA does not warrant the accuracy and completeness of the Services." /> <meta property="og:description" content="The information and services contained and/or supplied on this web site and any linked site or location (“Services”) is provided in good faith, and every reasonable effort is made to ensure that it is correct and up to date. However SITA does not warrant the accuracy and completeness of the Services." /> <meta property="og:image" content="https://www.sita.aero/globalassets/images/sita-logo-forest-green.png" /> <meta name="twitter:card" content="summary_large_image" /> <meta name="twitter:site" content="@SITAonline" /> <meta name="twitter:title" content="Liability disclaimer" /> <meta name="twitter:image" content="https://www.sita.aero/globalassets/images/sita-logo-forest-green.png" /> <meta name="twitter:description" content="The information and services contained and/or supplied on this web site and any linked site or location (“Services”) is provided in good faith, and every reasonable effort is made to ensure that it is correct and up to date. However SITA does not warrant the accuracy and completeness of the Services." /> <link href="/legal/liability-disclaimer/" rel="canonical" /> <base href="https://www.sita.aero/" /> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <meta http-equiv="X-UA-Compatible" content="IE=edge" /> <meta name="google-site-verification" content="kOENSxf5qB4sdXkozb470bfp3DKPO7U1DOGSHr4AsVU" /> <link href="/Static/css/brandingStyles?v=Ae91YcJ5Rt0ggKRzKABKhDu7SmoDVwJRdO0Z_JihIxw1" rel="stylesheet"/>  <link rel="apple-touch-icon" href="/static/images/mobileicon.png" /> <meta name="HandheldFriendly" content="True" /> <meta name="MobileOptimized" content="1100" /> <meta name="viewport" content="user-scalable=yes, width=device-width, initial-scale=1.0, maximum-scale=2.0" />   <link rel="apple-touch-icon" sizes="57x57" href="/static/images/favicon/sita-fav-icon-57x57.png" /> <link rel="apple-touch-icon" sizes="60x60" href="/static/images/favicon/sita-fav-icon-60x60.png" /> <link rel="apple-touch-icon" sizes="72x72" href="/static/images/favicon/sita-fav-icon-72x72.png" /> <link rel="apple-touch-icon" sizes="76x76" href="/static/images/favicon/sita-fav-icon-76x76.png" /> <link rel="apple-touch-icon" sizes="114x114" href="/static/images/favicon/sita-fav-icon-114x114.png" /> <link rel="apple-touch-icon" sizes="120x120" href="/static/images/favicon/sita-fav-icon-120x120.png" /> <link rel="apple-touch-icon" sizes="144x144" href="/static/images/favicon/sita-fav-icon-144x144.png" /> <link rel="apple-touch-icon" sizes="152x152" href="/static/images/favicon/sita-fav-icon-152x152.png" /> <link rel="apple-touch-icon" sizes="180x180" href="/static/images/favicon/sita-fav-icon-180x180.png" /> <link rel="icon" type="image/png" sizes="192x192" href="/static/images/favicon/sita-fav-icon-192x192.png" /> <link rel="icon" type="image/png" sizes="32x32" href="/static/images/favicon/sita-fav-icon-32x32.png" /> <link rel="icon" type="image/png" sizes="96x96" href="/static/images/favicon/sita-fav-icon-96x96.png" /> <link rel="icon" type="image/png" sizes="16x16" href="/static/images/favicon/sita-fav-icon-16x16.png" /> <meta name="msapplication-TileColor" content="#ffffff" /> <meta name="msapplication-TileImage" content="/static/images/favicon/sita-fav-icon-144x144.png" /> <meta name="theme-color" content="#ffffff" /> <script type="text/javascript" class="optanon-category-C0002"> document.addEventListener("DOMContentLoaded", () => { var didInit = false; function initMunchkin() { if(didInit === false) { didInit = true; Munchkin.init('089-ZSE-857');//, {"cookieAnon":false}); } } var s = document.createElement('script'); s.type = 'text/javascript'; s.async = true; s.src = '//munchkin.marketo.net/munchkin.js?mkto_opt_out=true'; s.classList.add('optanon-category-C0002'); s.onreadystatechange = function() { if (this.readyState == 'complete' || this.readyState == 'loaded') { initMunchkin(); } }; s.onload = initMunchkin; document.getElementsByTagName('main')[0].append(s) }); </script> <style> main ol li{margin-left:40px;} .col-md-4 .itemHolder{min-height:unset;} .whiteCardsListing .fullItemClick{position:relative;} </style>  <script type="text/javascript" async src="//cdn.evgnet.com/beacon/sitaswitzerlandsarl/production/scripts/evergage.min.js"></script>   <script type='text/javascript'> piAId = '1046363'; piCId = '3182'; piHostname = 'communications.sita.aero'; (function() { function async_load(){ var s = document.createElement('script'); s.type = 'text/javascript'; s.src = ('https:' == document.location.protocol ? 'https://' : 'http://') + piHostname + '/pd.js'; var c = document.getElementsByTagName('script')[0]; c.parentNode.insertBefore(s, c); } if(window.attachEvent) { window.attachEvent('onload', async_load); } else { window.addEventListener('load', async_load, false); } })(); </script>   <script type="text/javascript" src="https://cdn.cookielaw.org/consent/36e9fb90-9293-46b2-9d19-88b6ab89044b/OtAutoBlock.js"></script> <script src="https://cdn.cookielaw.org/scripttemplates/otSDKStub.js" type="text/javascript" charset="UTF-8" data-domain-script="36e9fb90-9293-46b2-9d19-88b6ab89044b"></script> <script type="text/javascript"> function OptanonWrapper() { } </script> <script> var waitForTrackerCount = 0; function matomoWaitForTracker() { if (typeof _paq === 'undefined' || typeof OnetrustActiveGroups === 'undefined') { if (waitForTrackerCount < 40) { setTimeout(matomoWaitForTracker, 250); waitForTrackerCount++; return; } } else { window.addEventListener('OneTrustGroupsUpdated', function (e) { consentSet(); }); } function consentSet() { if (OnetrustActiveGroups.includes("36e9fb90-9293-46b2-9d19-88b6ab89044b")) { _paq.push(['rememberCookieConsentGiven']); _paq.push(['setConsentGiven']); } else { _paq.push(['forgetCookieConsentGiven']); _paq.push(['deleteCookies']); } } document.addEventListener('DOMContentLoaded', matomoWaitForTracker()); </script>   <script type='text/javascript'> (function (c, h, a, f, i, e) { c[a] = c[a] || function () { (c[a].q = c[a].q || []).push(arguments) }; c[a].a = i; c[a].e = e; var g = h.createElement("script"); g.async = true; g.type = "text/javascript"; g.src = f + '?aid=' + i; var b = h.getElementsByTagName("script")[0]; b.parentNode.insertBefore(g, b); })(window, document, "rtp", "//sjrtp7-cdn.marketo.com/rtp-api/v1/rtp.js", "sita"); rtp('send', 'view'); rtp('get', 'campaign', true); </script>   <script> var _paq = window._paq = window._paq || []; /* tracker methods like "setCustomDimension" should be called before "trackPageView" */ _paq.push(['requireCookieConsent']); _paq.push(['trackPageView']); _paq.push(['enableLinkTracking']); (function () { var u = "https://sitaaero.matomo.cloud/"; _paq.push(['setTrackerUrl', u + 'matomo.php']); _paq.push(['setSiteId', '1']); var d = document, g = d.createElement('script'), s = d.getElementsByTagName('script')[0]; g.async = true; g.src = '//cdn.matomo.cloud/sitaaero.matomo.cloud/matomo.js'; s.parentNode.insertBefore(g, s); })(); </script>  <script type="text/javascript">var appInsights=window.appInsights||function(config){function t(config){i[config]=function(){var t=arguments;i.queue.push(function(){i[config].apply(i,t)})}}var i={config:config},u=document,e=window,o="script",s="AuthenticatedUserContext",h="start",c="stop",l="Track",a=l+"Event",v=l+"Page",r,f;setTimeout(function(){var t=u.createElement(o);t.src=config.url||"https://az416426.vo.msecnd.net/scripts/a/ai.0.js";u.getElementsByTagName(o)[0].parentNode.appendChild(t)});try{i.cookie=u.cookie}catch(y){}for(i.queue=[],r=["Event","Exception","Metric","PageView","Trace","Dependency"];r.length;)t("track"+r.pop());return t("set"+s),t("clear"+s),t(h+a),t(c+a),t(h+v),t(c+v),t("flush"),config.disableExceptionTracking||(r="onerror",t("_"+r),f=e[r],e[r]=function(config,t,u,e,o){var s=f&&f(config,t,u,e,o);return s!==!0&&i["_"+r](config,t,u,e,o),s}),i}({instrumentationKey:"8b1f4cf6-7a7e-4d63-ad81-7f175b505d41",sdkExtension:"a"});window.appInsights=appInsights;appInsights.queue&&appInsights.queue.length===0&&appInsights.trackPageView();</script></head> <body> <header class=""> <div class="container"> <div class="logoHolder "> <a href="/" title="SITA Logo"> <img src="/static/images/logo.svg" alt="Easy and safe travel every step of the way" title="Easy and safe travel every step of the way" /> </a> </div> <nav> <ul> <li class="hasSubMenu "> <a href="javascript:;" > Solutions </a> <div class="subNav"> <div class="container"> <span class="menuTitle"> Solutions</span> <div class="row noMargin"> <div class="col-md-8"> <div class="menuSubSection"> <span>By Industry</span> <ul> <li><a href="/solutions/industries/airlines/" target=""> Airlines</a></li> <li><a href="/solutions/industries/airports/" target=""> Airports</a></li> <li><a href="/solutions/industries/ground-handlers/" target=""> Ground Handlers</a></li> <li><a href="/solutions/industries/governments/" target=""> Governments</a></li> <li><a href="/solutions/industries/air-navigation-service-providers/" target=""> Air Navigation Service Providers</a></li> <li><a href="/travel-and-transport/" target="_blank"> Travel and Transport</a></li> </ul> </div> <div class="menuSubSection"> <span>Our Portfolio</span> <ul> <li><a href="/digital-travel/" target=""> Digital Travel</a></li> <li><a href="/solutions/sita-at-airports/sita-baggage-management/" target=""> SITA Baggage Management</a></li> <li><a href="/solutions/sita-at-borders/border-management/" target=""> SITA Border Management</a></li> <li><a href="/solutions/sita-communications-and-data-exchange/" target=""> SITA Communications and Data Exchange</a></li> <li><a href="/solutions/sita-at-airports/sita-operations-at-airports/" target=""> SITA Operations at Airports</a></li> <li><a href="/solutions/sita-at-airports/sita-passenger-processing/" target=""> SITA Passenger Processing</a></li> <li><a href="/solutions/sita-for-aircraft/" target=""> SITA for Aircraft Portfolio</a></li> </ul> </div> </div> </div> </div> <div class="blueBar"> <div class="container"> <div class="rightSection"> <label> APIs for developers </label> <a href="/solutions/apis-for-developers/" title="/solutions/apis-for-developers/">View all SITA APIs for the Air Transport Industry</a> </div> </div> </div> </div> </li> <li class=" "> <a href="/services/" > Services </a> </li> <li class="hasSubMenu "> <a href="javascript:;" > Media </a> <div class="subNav"> <div class="container"> <span class="menuTitle"> Media</span> <div class="row noMargin"> <div class="col-md-3"> <div class="menuSubSection"> <span></span> <ul> <li><a href="/pressroom/#press-releases" target=""> Press releases</a></li> <li><a href="/pressroom/#blogs" target=""> Blogs</a></li> <li><a href="/stories/" target=""> Stories</a></li> </ul> </div> </div> <div class="col-md-9"> <div class="menu-text-image"> <div class="textBlock"><p>Stay up to date with the latest news from SITA</p></div> </div> </div> </div> </div> </div> </li> <li class="hasSubMenu "> <a href="/about-us/" > About </a> <div class="subNav"> <div class="container"> <a href="/about-us/" class="menuTitle"> About</a> <div class="row noMargin"> <div class="col-md-3"> <div class="menuSubSection"> <span></span> <ul> <li><a href="/about-us/#whoweare" target="_top"> Who we are</a></li> <li><a href="/about-us/meet-the-team/" target="_top"> Leadership and Governance</a></li> <li><a href="/about-us/sita-membership/" target=""> SITA membership</a></li> </ul> </div> </div> <div class="col-md-9"> <div class="menu-text-image"> <div class="textBlock"><p>The world's leading specialist in air transport communications and information technology</p></div> </div> </div> </div> </div> </div> </li> <li class=" "> <a href="/sustainability/" > Sustainability </a> </li> <li class=" "> <a href="https://careers.sita.aero/" > Careers </a> </li> </ul> </nav> <div class="rightSection"> <a href="/mysita/" class="headerBtn " title="DIGIHUB">DIGIHUB</a> <a href="/about-us/contact-us/" class="headerBtn blue" title="Contact us">Contact us</a> <a href="javascript:;" class="searchToggle"> <img src="/static/images/search.svg" alt="Search" /> </a> </div> <div class="searchHolder"> <div class="innerBlock"> <input id="globalSearchTextbox" type="text" name="name" placeholder="Type to search..." title="Type to search..." /> <a href="javascript:;" class="closeSearch"><img src="/static/images/close-search.svg" alt="Close Search"></a> <a id="globalSearchBtn" href="javascript:;" class="searchTrigger"><img src="/static/images/search.svg" alt="Search"></a> </div> </div> </div> </header> <main> <section class="banner blueBg MediumHeader" data-color-coded="" > <div class="container"> <div class="imageHolder noimage"></div> <div class="contentHolder"> <h1 data-aos="fade-up" > Liability disclaimer </h1> </div> </div> </section> <section class="intro withWhiteBubble"> <div class="container"> <p>The information and services contained and/or supplied on this web site and any linked site or location (“Services”) is provided in good faith, and every reasonable effort is made to ensure that it is correct and up to date. However SITA does not warrant the accuracy and completeness of the Services.</p> <div class="smallWidth"> </div> </div> </section> <section class="contentPage"> <div class="container"> <div class="row"> <div class="col-md-9"> <p>The Services (including any information supplied) may be changed or updated at any time without notice. Accordingly, is the Services are provided 'as is' without warranty of any kind. SITA excludes all warranties, either expressed or implied (including, but not limited to any implied warranties of merchantability, fitness for a particular purpose, satisfactory quality or freedom from hidden defects). Any person relying on any of the Services or making any use of them shall do so at its own risk. To the fullest extent permitted by the applicable law, SITA hereby disclaims any liability and in no event shall SITA be liable for any damage including, without limitation, direct, indirect or consequential damages including loss of revenue, loss of profit, loss of opportunity or other loss arising from the use of or the inability to use the Services including damages arising from inaccuracies, omissions or errors.<br /><br />©SITA - last updated: 15 April 2024.</p> </div> </div> </div> </section> </main> <footer> <div class="container newsLetterContainer"> <div class="newsLetter"> <span class="join"> <p>Join our newsletter to stay up to date on the latest news.</p> </span> <a href="/pressroom/subscribe/" title="Subscribe" class="btn" target="_blank">Subscribe</a> </div> </div> <div class="container"> <div class="row"> <div class="language col-md-3"> <span class="icon"><img src="/static/images/icons/language.svg" alt="Language"></span> <span>English</span> </div> <div class="siteMap col-md-9"> <div class="row"> <div class="col-md-3"> <h5>What we do</h5> <ul> <li> <a href="/solutions/">Our solutions</a> </li> <li> <a href="/solutions/innovations/">Innovation at SITA</a> </li> <li> <a href="/solutions/sita-at-airports/" title="SITA AT AIRPORTS">SITA AT AIRPORTS</a> </li> <li> <a href="/solutions/sita-at-borders/" title="SITA AT BORDERS">SITA AT BORDERS</a> </li> <li> <a href="/solutions/sita-for-aircraft/" title="SITA FOR AIRCRAFT">SITA FOR AIRCRAFT</a> </li> <li> <a href="/solutions/sita-communications-and-data-exchange/" title="Communications & Data Exchange">Communications & Data Exchange</a> </li> <li> <a href="/solutions/apis-for-developers/" title="APIs for developers">APIs for developers</a> </li> </ul> </div> <div class="col-md-3"> <h5>Media</h5> <ul> <li> <a href="/about-us/contact-us/general-inquiries/media-inquiries/" title="Media inquiries">Media inquiries</a> </li> <li> <a href="/pressroom/#press-releases" title="Press releases" target="_top">Press releases</a> </li> <li> <a href="/pressroom/#blogs" title="Blogs">Blogs</a> </li> <li> <a href="/stories/">Stories</a> </li> <li> <a href="/resources/" title="Resources">Resources</a> </li> <li> <a href="/pressroom/events/" title="Events">Events</a> </li> </ul> </div> <div class="col-md-3"> <h5>Who we are</h5> <ul> <li> <a href="/about-us/" title="About SITA">About SITA</a> </li> <li> <a href="/sustainability/" title="Responsible business">Responsible business</a> </li> <li> <a href="/about-us/meet-the-team/" title="Leadership">Leadership</a> </li> <li> <a href="/about-us/sita-membership/" title="Membership">Membership</a> </li> <li> <a href="/about-us/subsidiaries/" title="Subsidiaries">Subsidiaries</a> </li> <li> <a href="https://careers.sita.aero/" title="Careers">Careers</a> </li> </ul> </div> <div class="col-md-3"> <h5>Connect</h5> <ul> <li> <a href="/about-us/contact-us/" title="Contact us">Contact us</a> </li> <li> <a href="/about-us/contact-us/#our-offices" title="Our offices worldwide">Our offices worldwide</a> </li> <li> <a href="/mysita/" title="Customer portal" target="_blank">Customer portal</a> </li> </ul> </div> <div class="col-md-3"> <h5>Legal/Privacy</h5> <ul> <li> <a href="/legal/copyrights-trademarks/">Copyrights and trademarks</a> </li> <li> <a href="/legal/liability-disclaimer/">Liability disclaimer</a> </li> <li> <a href="/legal/privacy-at-sita/">Privacy at SITA</a> </li> </ul> </div> <div class="col-md-3"> <h5>Ethics</h5> <ul> <li> <a href="/sustainability/ethics-at-sita/">Ethics at SITA</a> </li> </ul> </div> <div class="col-md-3"> <h5>Suppliers</h5> <ul> <li> <a href="/legal/sita-suppliers/" title="Supplying SITA">Supplying SITA</a> </li> <li> <a href="/legal/sita-suppliers/purchasing-policies/" title="Purchasing ">Purchasing</a> </li> </ul> </div> </div> </div> <div class="copyRightsSocial col-md-3"> <div class="socialMedia"> <a href="https://www.instagram.com/sita.aero" title="Instagram" target="_blank"><img src="/static/images/icons/Instagram.svg" alt="Instagram"></a> <a href="http://www.linkedin.com/companies/sita" title="LinkedIn" target="_blank"><img src="/static/images/icons/LinkedIn.svg" alt="LinkedIn"></a> <a href="http://www.youtube.com/SITAOnline" title="Youtube" target="_blank"><img src="/static/images/icons/Youtube.svg" alt="Youtube"></a> </div> <span>Copyright © SITA 2025. All rights reserved.</span> </div> </div> </div> </footer> <script src="/brandingScripts/js?v=QOufcXJfb-jjTndTuLlL6mjeeXw95YNHtQx1pCwnaD81"></script> <script src="/Scripts/jqueryui?v=tG29gr4b89aZuHZhwb2RRduOLQe69zZ-D0yHV7Mp9SM1"></script> <script type="text/javascript" src="/Scripts/digitalpi-utm-tracker-sita.aero.js"></script> <script type="text/javascript" src="https://dl.episerver.net/13.5.10/epi-util/find.js"></script> <script type="text/javascript"> if(FindApi){var api = new FindApi();api.setApplicationUrl('/');api.setServiceApiBaseUrl('/find_v2/');api.processEventFromCurrentUri();api.bindWindowEvents();api.bindAClickEvent();api.sendBufferedEvents();} </script> <script type="text/javascript"> /*<![CDATA[*/ (function () { var sz = document.createElement('script'); sz.type = 'text/javascript'; sz.async = true; sz.src = '//siteimproveanalytics.com/js/siteanalyze_6045533.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(sz, s); })(); /*]]>*/ </script> </body> </html>

CINXE.COM

SITA | Liability disclaimer