Adobe Premiere Pro Learn & Support

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value=""> <span class="query-box-clear icon" id="coveo-querybox-clear" onclick="globalClearIp();$('.query-box-clear').hide()"></span> </section> </div> </div> </div> </div>  </div> </header>   <article>  <div class="banner parbase section"> <div class="grid-row container"> <div class="banner-text-container"> <div class="banner-text"><p>Learn <a href="/web/20180110132731/https://helpx.adobe.com/premiere-pro/using/whats-new.html">what's new</a> in Premiere Pro CC!</p> </div> </div> </div> </div> <div class="grid-row container"> <div class="article-content clearfix">  <div class="version-section"> </div>  <div class="three-tiles section"> <div class="three-tiles-container"> <div id="tiles-pars"><div class="tile parbase section"> <div class="tile-container"> <a href="/web/20180110132731/https://helpx.adobe.com/premiere-pro/how-to/edit-videos.html?playlist=/ccx/v1/collection/product/premiere-pro/segment/designer/explevel/beginner/applaunch/orientation/collection.ccx.js"> <div class="tile-image-container get-started-icon"></div> <div class="tile-detail-container get-started"> <h3>Beginner's Guide</h3> <p>Learn the basics and start your first project.</p> </div> </a> </div> </div> <div class="tile parbase section"> <div class="tile-container"> <a href="/web/20180110132731/https://helpx.adobe.com/premiere-pro/user-guide.html"> <div class="tile-image-container user-manual-icon"></div> <div class="tile-detail-container user-manual"> <h3>User Guide</h3> <p>Get quick answers and step-by-step instructions.</p> </div> </a> </div> </div> <div class="tile parbase section"> <div class="tile-container"> <a href="/web/20180110132731/https://helpx.adobe.com/premiere-pro/tutorials.html"> <div class="tile-image-container tutorials-icon"></div> <div class="tile-detail-container tutorials"> <h3>Tutorials</h3> <p>Find tutorials from novice to expert to help you expand your skills.</p> </div> </a> </div> </div> </div> </div> </div>  <div class="remark parbase section"> </div>  <div class="troubleshoot-help-container parbase section"> <div class="troubleshoot-help-container front-end"> <div class="troubleshoot-title"> <h2>Troubleshooting & help</h2> </div> <div class="accordian-sidebar-desktop"></div> <div class="accordions-container"> <div class="accordions-pars"><div class="troubleshoot-help parbase section"> <h3 class="accordian-title">Download & install</h3> <div> <div class="accordion-container "> <div> <a name="Download&install"></a> </div> <div class="accordion-par accordion-parsys"> <div class="accordion-item"> <h3 class="accordion-item-title">How do I download and install Premiere Pro?</h3> <div class="accordion-item-content"> <div class="accordion-item-par item-parsys"><div class="text parbase section"> <a name="accordion-item-par_text"></a> <div class="text"><p>You can <a href="https://web.archive.org/web/20180110132731/http://www.adobe.com/creativecloud/catalog/desktop.html">download Premiere Pro from the Creative Cloud apps catalog</a>. You'll need to sign in with your Adobe ID and password to complete the download. For more information, including how to install older versions or check for updates, see <a href="/web/20180110132731/https://helpx.adobe.com/creative-cloud/help/download-install-app.html">Download and install Creative Cloud apps</a>.</p> </div> </div> </div> </div> </div> <div class="accordion-item"> <h3 class="accordion-item-title">Why won't Premiere Pro install?</h3> <div class="accordion-item-content"> <div class="accordion-item-par item-parsys"><div class="text parbase section"> <a name="accordion-item-par_text"></a> <div class="text"><p>For solutions to a "failed to install" error, see <a href="/web/20180110132731/https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html">Error: "Failed to install" Creative Cloud desktop app</a>. To resolve other download, installation, and update issues, see this <a href="/web/20180110132731/https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install.html">download and install troubleshooting guide</a>.</p> </div> </div> </div> </div> </div> <div class="accordion-item"> <h3 class="accordion-item-title">Can I download a trial copy of Premiere Pro?</h3> <div class="accordion-item-content"> <div class="accordion-item-par item-parsys"><div class="text parbase section"> </div> <div class="text parbase section"> <a name="accordion-item-par_text_545068961"></a> <div class="text"><p>Yes! You can download trial versions of any Creative Cloud app, including Premiere Pro, from the <a href="https://web.archive.org/web/20180110132731/http://www.adobe.com/creativecloud/catalog/desktop.html">Creative Cloud apps catalog</a>. You'll need to sign in with an Adobe ID and password to download a trial. Learn how to <a href="/web/20180110132731/https://helpx.adobe.com/download-install/using/download-creative-cloud-apps.html">download and install a Creative Cloud trial</a>.</p> </div> </div> </div> </div> </div> <div class="accordion-item"> <h3 class="accordion-item-title">How do I retrieve my Adobe ID or password?</h3> <div class="accordion-item-content"> <div class="accordion-item-par item-parsys"><div class="text parbase section"> <a name="accordion-item-par_text"></a> <div class="text"><p>Read these <a href="/web/20180110132731/https://helpx.adobe.com/x-productkb/global/account-password-sign-help.html">simple solutions to common Adobe ID and sign in issues</a> to regain access to your account.</p> </div> </div> </div> </div> </div> <div class="accordion-item"> <h3 class="accordion-item-title">Can I install Premiere Pro on another computer?</h3> <div class="accordion-item-content"> <div class="accordion-item-par item-parsys"><div class="text parbase section"> <a name="accordion-item-par_text"></a> <div class="text"><p>You can install Premiere Pro and other Creative Cloud apps on up to two computers. If you want to install it on a third computer, you'll need to deactivate it on one of your previous machines. Learn more about <a href="/web/20180110132731/https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html">activating and deactivating Creative Cloud apps</a>.</p> </div> </div> </div> </div> </div> </div> </div> </div> <div class="step-banner"> <div> </div> </div></div> <div class="troubleshoot-help parbase section"> <h3 class="accordian-title">Account management</h3> <div> <div class="accordion-container "> <div> <a name="Accountmanagement"></a> </div> <div class="accordion-par accordion-parsys"> <div class="accordion-item"> <h3 class="accordion-item-title">How can I change my password?</h3> <div class="accordion-item-content"> <div class="accordion-item-par item-parsys"><div class="text parbase section"> </div> <div class="text parbase section"> <a name="accordion-item-par_text_965811549"></a> <div class="text"><p><a href="https://web.archive.org/web/20180110132731/https://accounts.adobe.com/">Sign in to your Adobe accounts page</a> with your current Adobe ID and password. From there, click the <strong>Security & Privacy</strong> tab, and then click <strong>Change</strong> under <strong>Password</strong>. Forgot your password? <a href="/web/20180110132731/https://helpx.adobe.com/manage-account/using/change-or-reset-password.html">Learn how to reset and change it</a>.</p> </div> </div> </div> </div> </div> <div class="accordion-item"> <h3 class="accordion-item-title">How can I change my credit card info?</h3> <div class="accordion-item-content"> <div class="accordion-item-par item-parsys"><div class="text parbase section"> <a name="accordion-item-par_text"></a> <div class="text"><p>Follow these <a href="/web/20180110132731/https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html#Changeyourcreditcard">easy steps to change your credit card information</a>.</p> </div> </div> </div> </div> </div> <div class="accordion-item"> <h3 class="accordion-item-title">How do I upgrade or change my membership?</h3> <div class="accordion-item-content"> <div class="accordion-item-par item-parsys"><div class="text parbase section"> <a name="accordion-item-par_text"></a> <div class="text"><p>Switching Creative Cloud plans is easy. Follow these <a href="/web/20180110132731/https://helpx.adobe.com/creative-cloud/help/upgrade-change-plan.html">step-by-step instructions to upgrade or change your plan</a>.</p> </div> </div> </div> </div> </div> <div class="accordion-item"> <h3 class="accordion-item-title">My trial expires soon. How do I convert it?</h3> <div class="accordion-item-content"> <div class="accordion-item-par item-parsys"><div class="text parbase section"> </div> <div class="text parbase section"> <a name="accordion-item-par_text_1199792322"></a> <div class="text"><p>Converting your trial to a paid membership is easy. Follow these <a href="/web/20180110132731/https://helpx.adobe.com/manage-account/using/change-creative-cloud-plan.html">step-by-step instructions to upgrade and start your membership</a>.</p> </div> </div> </div> </div> </div> <div class="accordion-item"> <h3 class="accordion-item-title">How do I cancel and what happens to my files?</h3> <div class="accordion-item-content"> <div class="accordion-item-par item-parsys"><div class="text parbase section"> </div> <div class="text parbase section"> <a name="accordion-item-par_text_1006003631"></a> <div class="text"><p>If you cancel your membership, you still have access to Creative Cloud member free benefits and any files you saved to your device. You won't have access to apps or most services and your cloud storage will be reduced to 2 GB. Learn how to <a href="/web/20180110132731/https://helpx.adobe.com/creative-cloud/help/cancel-membership.html">cancel different types of Creative Cloud memberships</a> and <a href="/web/20180110132731/https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html">understand the Adobe subscription terms</a>.</p> </div> </div> </div> </div> </div> </div> </div> </div> <div class="step-banner"> <div> </div> </div></div> <div class="troubleshoot-help parbase section"> <h3 class="accordian-title">Fix and adjust footage</h3> <div> <div class="accordion-container "> <div> <a name="Fixandadjustfootage"></a> </div> <div class="accordion-par accordion-parsys"> <div class="accordion-item"> <h3 class="accordion-item-title">How do I create and edit sequences?</h3> <div class="accordion-item-content"> <div class="accordion-item-par item-parsys"><div class="text parbase section"> <a name="accordion-item-par_text"></a> <div class="text"><p>Learn <a href="/web/20180110132731/https://helpx.adobe.com/premiere-pro/how-to/edit-videos.html">how to create and edit videos</a> in this series of short tutorials. </p> </div> </div> </div> </div> </div> <div class="accordion-item"> <h3 class="accordion-item-title">How do I create slow-motion scenes or speed up the action?</h3> <div class="accordion-item-content"> <div class="accordion-item-par item-parsys"><div class="text parbase section"> <a name="accordion-item-par_text"></a> <div class="text"><p>Follow the steps in this article to <a href="/web/20180110132731/https://helpx.adobe.com/premiere-pro/using/duration-speed.html">change the speed and duration of clips</a>. </p> </div> </div> </div> </div> </div> <div class="accordion-item"> <h3 class="accordion-item-title">Can I fix shaky, handheld footage?</h3> <div class="accordion-item-content"> <div class="accordion-item-par item-parsys"><div class="text parbase section"> <a name="accordion-item-par_text"></a> <div class="text"><p>Use the Warp Stabilizer effect to automatically stabilize shaky or jerky shots. For step-by-step instructions, see <a href="/web/20180110132731/https://helpx.adobe.com/premiere-pro/using/stabilize-motion-warp-stabilizer-effect.html">Stabilize motion with the Warp Stabilizer effect</a>.</p> </div> </div> </div> </div> </div> <div class="accordion-item"> <h3 class="accordion-item-title">How do I change the volume of a clip?</h3> <div class="accordion-item-content"> <div class="accordion-item-par item-parsys"><div class="text parbase section"> <a name="accordion-item-par_text"></a> <div class="text"><p>Follow this tutorial to <a href="/web/20180110132731/https://helpx.adobe.com/premiere-pro/how-to/premierepro-clip-mixer-cc.html">adjust the volume and create audio fades</a> in the Audio Clip Mixer interface. To learn other techniques, see the article <a href="/web/20180110132731/https://helpx.adobe.com/premiere-pro/using/adjusting-volume-levels.html">Adjusting volume levels</a>.</p> </div> </div> </div> </div> </div> <div class="accordion-item"> <h3 class="accordion-item-title">How do I synchronize audio clips with the video in my movie?</h3> <div class="accordion-item-content"> <div class="accordion-item-par item-parsys"><div class="text parbase section"> <a name="accordion-item-par_text"></a> <div class="text"><p>Easily synchronize audio and video using <strong>Clip</strong> > <strong>Merge Clips</strong>. For instructions, see this article, <a href="/web/20180110132731/https://helpx.adobe.com/premiere-pro/using/synchronizing-audio-video-merge-clips.html">Synchronizing audio and video with Merge Clips</a>.</p> </div> </div> </div> </div> </div> </div> </div> </div> <div class="step-banner"> <div> </div> </div></div> <div class="troubleshoot-help parbase section"> <h3 class="accordian-title">Techniques</h3> <div> <div class="accordion-container "> <div> <a name="Techniques"></a> </div> <div class="accordion-par accordion-parsys"> <div class="accordion-item"> <h3 class="accordion-item-title">How do I create proxy versions of my media for editing in Adobe Premiere Pro? </h3> <div class="accordion-item-content"> <div class="accordion-item-par item-parsys"><div class="text parbase section"> <a name="accordion-item-par_text"></a> <div class="text"><p>Proxy workflows in Premiere Pro CC  let you work with 8K, HDR, and high frame rate media, so you can switch between native and proxy formats to get the job done faster. Learn more about this in this page, <a href="/web/20180110132731/https://helpx.adobe.com/premiere-pro/kb/ingest-proxy-workflow-premiere-pro-cc-2015.html">Ingest and Proxy Workflow in Premiere Pro CC 2015.3</a>.</p> </div> </div> </div> </div> </div> <div class="accordion-item"> <h3 class="accordion-item-title">What's the best way to work with high-resolution files?</h3> <div class="accordion-item-content"> <div class="accordion-item-par item-parsys"><div class="text parbase section"> <a name="accordion-item-par_text"></a> <div class="text"><p>Editing high-resolution video can be slow. To improve performance while editing, create lower-resolution clips, called <em>proxies</em>. Then switch back to the original files for your final output. Learn more in this tutorial, <a href="/web/20180110132731/https://helpx.adobe.com/premiere-pro/how-to/proxy-media.html">Work offline using proxy media</a>.</p> </div> </div> </div> </div> </div> <div class="accordion-item"> <h3 class="accordion-item-title">Can I use video I shot with my DSLR camera?</h3> <div class="accordion-item-content"> <div class="accordion-item-par item-parsys"><div class="text parbase section"> <a name="accordion-item-par_text"></a> <div class="text"><p>Yes. Learn how to get the most out of your DSLR videos in this tutorial, <a href="/web/20180110132731/https://helpx.adobe.com/premiere-pro/how-to/dslr-video.html">Edit DSLR video</a>. Create slideshows and time-lapse image sequences, apply effects and transitions, and make color adjustments.</p> </div> </div> </div> </div> </div> <div class="accordion-item"> <h3 class="accordion-item-title">How do I create a sequence with multiple camera shots?</h3> <div class="accordion-item-content"> <div class="accordion-item-par item-parsys"><div class="text parbase section"> <a name="accordion-item-par_text"></a> <div class="text"><p>Follow the steps in this article to learn about the <a href="/web/20180110132731/https://helpx.adobe.com/premiere-pro/using/create-multi-camera-source-sequence.html">multi-camera editing workflow</a>. </p> </div> </div> </div> </div> </div> <div class="accordion-item"> <h3 class="accordion-item-title">How do I create titles and credits?</h3> <div class="accordion-item-content"> <div class="accordion-item-par item-parsys"><div class="text parbase section"> <a name="accordion-item-par_text"></a> <div class="text"><p>Use the Titler (<strong>File</strong> > <strong>New</strong> > <strong>Title</strong>) to create titles, credits, and animated composites. For instructions, see <a href="/web/20180110132731/https://helpx.adobe.com/premiere-pro/using/creating-editing-titles.html">Creating and editing titles</a>.</p> </div> </div> </div> </div> </div> </div> </div> </div> <div class="step-banner"> <div> </div> </div></div> <div class="troubleshoot-help parbase section"> <h3 class="accordian-title">Common issues</h3> <div> <div class="accordion-container "> <div> <a name="Commonissues"></a> </div> <div class="accordion-par accordion-parsys"> <div class="accordion-item"> <h3 class="accordion-item-title">Why am I getting a compiling error?</h3> <div class="accordion-item-content"> <div class="accordion-item-par item-parsys"><div class="text parbase section"> <a name="accordion-item-par_text"></a> <div class="text"><p>Compiling errors can have many sources. Find solutions in <a href="/web/20180110132731/https://helpx.adobe.com/premiere-pro/kb/error-compiling-movie-rendering-or.html">Troubleshooting compiling errors when rendering or exporting</a>. </p> </div> </div> </div> </div> </div> <div class="accordion-item"> <h3 class="accordion-item-title">Why won't the soundtrack play?</h3> <div class="accordion-item-content"> <div class="accordion-item-par item-parsys"><div class="text parbase section"> <a name="accordion-item-par_text"></a> <div class="text"><p>See the solutions offered in this article, <a href="/web/20180110132731/https://helpx.adobe.com/premiere-pro/kb/troubleshoot-MTS-files.html">Troubleshooting linking and importing errors with audio files</a>.</p> </div> </div> </div> </div> </div> <div class="accordion-item"> <h3 class="accordion-item-title">How can I find missing sequence presets or codecs?</h3> <div class="accordion-item-content"> <div class="accordion-item-par item-parsys"><div class="text parbase section"> <a name="accordion-item-par_text"></a> <div class="text"><p>Premiere Pro may be having trouble accessing the activation server, required by some codecs. Try the solutions in this article, <a href="/web/20180110132731/https://helpx.adobe.com/premiere-pro/kb/features-presets-missing-premiere-pro.html">Features and sequence presets missing</a>.</p> </div> </div> </div> </div> </div> <div class="accordion-item"> <h3 class="accordion-item-title">Why am I getting an error about video player modules?</h3> <div class="accordion-item-content"> <div class="accordion-item-par item-parsys"><div class="text parbase section"> <a name="accordion-item-par_text"></a> <div class="text"><p>This error is often caused by out-of-date or damaged drivers. Try the solutions in this article, Error "Premiere Pro could not find any capable video play modules".</p> </div> </div> </div> </div> </div> <div class="accordion-item"> <h3 class="accordion-item-title">Why does Adobe Premiere Pro crash or hang soon after starting up displaying an error message, "Initializing MediaCore"?</h3> <div class="accordion-item-content"> <div class="accordion-item-par item-parsys"><div class="text parbase section"> <a name="accordion-item-par_text"></a> <div class="text"><p>You could begin by performaing general troubleshooting steps listed in this article, <a href="/web/20180110132731/https://helpx.adobe.com/premiere-pro/kb/startup-screen-hangs-premiere-after.html">Errors related to Premiere Pro crashing during startup</a>.</p> <p> </p> </div> </div> </div> </div> </div> </div> </div> </div> <div class="step-banner"> <div> </div> </div></div> </div> </div> </div> </div>  <div class="community parbase section"> <div class="community-container"> 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<dd lang="en"><a href="/web/20180110132731/https://helpx.adobe.com/hk_en/">Hong Kong S.A.R. of China</a></dd> <dd lang="en"><a href="/web/20180110132731/https://helpx.adobe.com/in/">India - English</a></dd> <dd lang="en"><a href="/web/20180110132731/https://helpx.adobe.com/nz/">New Zealand</a></dd> <dd lang="en"><a href="/web/20180110132731/https://helpx.adobe.com/sea/">Southeast Asia (Includes Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam) - English</a></dd> <dd lang="zh"><a href="/web/20180110132731/https://helpx.adobe.com/cn/">中国</a></dd> <dd lang="zh"><a href="/web/20180110132731/https://helpx.adobe.com/hk_zh/">中國香港特別行政區</a></dd> <dd lang="zh"><a href="/web/20180110132731/https://helpx.adobe.com/tw/">台灣</a></dd> <dd lang="ja"><a href="/web/20180110132731/https://helpx.adobe.com/jp/">日本</a></dd> <dd lang="ko"><a href="/web/20180110132731/https://helpx.adobe.com/kr/">한국</a></dd> <dt class="dom-footer--region-panel-header">Commonwealth of Independent States</dt> <dd><a href="/web/20180110132731/https://helpx.adobe.com/cis/">Includes Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Tajikistan, Turkmenistan, Ukraine, Uzbekistan</a></dd> </dl> <div class="nub"></div> </div> </div>  <script> var adobeid = { uses_redirect_mode: true, locale: helpxUtils.i18n.getSusiLocale(AdobeLearn.Locale["fiveLetterLocale"]), //set language (see below all languages) client_id: "adobedotcom2", scope: "AdobeID,openid,gnav,creative_cloud,sao.creative_cloud,read_organizations,sao.cce_private,additional_info.projectedProductContext,additional_info.roles" }; adobeid.redirect_uri = "https:" + window.location.href.substring(window.location.protocol.length); </script> <script> window.adobeGlobalnavConfig = { target: document.getElementById('globalnav_placeholder'), //select globalnav placeholder locale: AdobeLearn.Locale["urlLocale"], //set language (see below all languages) progressiveEnhancement: false, //in progress, "disableSticky": true, 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