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ago","unmodified":false,"creationTime":null,"creationDate":null},"publishDate":"1507014000000","endDate":"1539932399000","canEdit":false,"expired":false,"id":4935},{"objectType":22,"subject":"URGENT NOTIFICATION: Beware of fraudulent support requests","body":"\u003C!-- [DocumentBodyStart:0355a25c-d248-40e2-b3ef-d96aa560e6a1] --\u003E\u003Cdiv class=\"jive-rendered-content\"\u003E\u003Cp\u003E\u003Cspan\u003EWe have received a number of reports where some members of this community are posing as Adobe Employees by offering to help troubleshoot issues personally using technologies such as Skype as a means to gain access to your computer and potentially your personal information. &#160;All Adobe employees are required to have a red &#8216;STAFF&#8217; badge below their profile picture, as well as an Adobe logo after their username. You can also see both the 'STAFF' badge and Adobe logo if you mouse-over their profile picture.\u003C/span\u003E\u003C/p\u003E\u003C/div\u003E\u003C!-- [DocumentBodyEnd:0355a25c-d248-40e2-b3ef-d96aa560e6a1] --\u003E","rteString":"\u003Cbody\u003E\u003Cp\u003E\u003Cspan\u003EWe have received a number of reports where some members of this community are posing as Adobe Employees by offering to help troubleshoot issues personally using technologies such as Skype as a means to gain access to your computer and potentially your personal information. All Adobe employees are required to have a red ‘STAFF’ badge below their profile picture, as well as an Adobe logo after their username. You can also see both the 'STAFF' badge and Adobe logo if you mouse-over their profile picture.\u003C/span\u003E\u003C/p\u003E\u003C/body\u003E","subjectURI":"","image":null,"user":{"type":3,"link":"/people/jomarielawrence","subject":"jomarielawrence","iconCss":"jive-icon-profile","archetype":"people","thumbnailTemplate":"jive.browse.user.thumbnailUserItem","detailTemplate":"jive.browse.user.detailUserItem","objectTypeName":null,"objectTypeFeatureName":null,"displayExternallyVisibleVisualCue":false,"prop":{"isVisibleToPartner":false,"avatarID":"43482","roleBadgeInfo":{"groupBadgeUri":"/resources/statics/rolebadges/roleBadge-4-1108-1460806820766.png?a=1460806820773","groupBadgeRoleName":"Moderator"},"presence":{"userExternalID":null,"online":false,"jsObject":"null"}},"username":"jomarielawrence","displayName":"jomarielawrence","initialLoginDate":null,"anonymous":false,"enabled":true,"external":false,"partner":false,"email":null,"entitled":true,"visible":true,"avatarID":"43482","id":"4137586","objectType":3,"modificationDate":"1482392623162","modificationTime":"11 months ago","unmodified":false,"creationTime":null,"creationDate":null},"publishDate":"1472194800000","endDate":"1525330799000","canEdit":false,"expired":false,"id":4238}]"></div></div></div><div class="j-placeNavWrap"><!-- BEGIN browse place tabs --><nav id="j-placeNav" class="j-placeNav clearfix" role="navigation" aria-label="Community"><div class="j-placeNavBg"></div><a id="mobile-place-menu" href="#"><span>More</span></a><ul id="j-placeMainNav" class="j-placeMainNav j-placeLinks"><li id="jive-place-link-overview-tab" data-id="jive-place-link-overview" class="j-tab-selected active j-ui-elem"><a id="jive-place-link-overview" href="/web/20171110023500/https://forums.adobe.com/community/premiere_elements/overview" class=" j-ui-elem"><span class="lnk">Overview</span></a></li><li id="jive-place-link-content-tab" data-id="jive-place-link-content"><a id="jive-place-link-content" href="/web/20171110023500/https://forums.adobe.com/community/premiere_elements/content" class=""><span class="lnk">Content</span></a></li><li id="jive-place-link-people-tab" data-id="jive-place-link-people"><a id="jive-place-link-people" href="/web/20171110023500/https://forums.adobe.com/community/premiere_elements/people" class=""><span class="lnk">People</span></a></li><li id="jive-place-link-places-tab" data-id="jive-place-link-places"><a id="jive-place-link-places" href="/web/20171110023500/https://forums.adobe.com/community/premiere_elements/places" class=""><span class="lnk">Subspaces</span></a></li><li href="#" id="place-main-nav-more" class="j-place-main-nav-more"><a href="#"><span class="lnk">More</span><span class="j-nav-more jive-icon-glyph icon-arrow-down2"></span></a></li></ul><ul id="j-placeActions" class="j-placeActions j-placeLinks"><li id="jive-place-link-actions-tab"><a id="jive-place-link-actions" href="/web/20171110023500/https://forums.adobe.com/community/premiere_elements">Actions<span class="j-nav-more jive-icon-glyph icon-arrow-down2"></span></a></li><li><a id="jive-place-link-about" class="j-placeAboutLink" role="navigation" href="about-place.jspa?containerID=3271&containerType=14">About</a></li></ul></nav><div id="j-pp-main-nav-menu-pop" class="j-quick-menu j-menu" style="display:none;"></div><script>(function() {var $upMenu = $j('#j-placeMainNav'), $menuItems = $upMenu.find('li'), $moreBtn = $j('#place-main-nav-more'), upMenuWidth = $upMenu.outerWidth(true), createMenuItemsTotalWidth = 0; $menuItems.each(function() {createMenuItemsTotalWidth += $j(this).outerWidth(true); $j(this).data("width", createMenuItemsTotalWidth);}); var moreWidth = $moreBtn.outerWidth(); $menuItems.not($moreBtn).each(function() {var width = $j(this).data("width"); if (width > upMenuWidth - moreWidth) {$j(this).hide(); $moreBtn.show();} else {$j(this).show(); $moreBtn.hide();}});})();</script></div></header><div id="jive-alert" role="marquee" class="clearfix j-multi-announcements"><span id="j-announcement-1" class="j-508-label">Announcement 1 Premiere Elements 2018 is now available.</span><div class="jive-alert-type jive-alert-announcement" id="jive-alert-1" aria-labelledby="j-announcement-1" tabindex="0"><div class="jive-alert-header"><h5 class="jive-alert-title"><span class="jive-alert-label jive-alert-announcement-label"><span class="jive-icon-med jive-icon-announcement"></span>Announcement:</span><span class="jive-alert-title-text">Premiere Elements 2018 is now available.</span></h5><ul><li class="jive-alert-details-show" id="jive-alert-details-show-1"><a href="#" onclick="showAlertContent(); return false;" class="font-color-meta-light">Show Details</a></li><li class="jive-alert-details-hide" id="jive-alert-details-hide-1" style="display: none;"><a href="#" onclick="hideAlertContent(); return false;" class="font-color-meta-light">Hide Details</a></li></ul></div><div class="jive-alert-content" id="jive-alert-content-1" style="display: none;"><div id="jive-announcements-links-4935" class="jive-alert-details font-color-meta">by Pete.Green (October 3, 2017)<span></span></div><!-- [DocumentBodyStart:9f5c2e3d-2d11-4fb0-8bf4-383c9f535c76] --><div class="jive-rendered-content"><p>We are happy to announce the release of Premiere Elements 2018.<br type="_moz"/></p><p><br data-mce-bogus="1"/></p><p>Check out the <a class="jive-link-external-small" href="https://web.archive.org/web/20171110023500/https://forums.adobe.com/external-link.jspa?url=http%3A%2F%2Fblogs.adobe.com%2Fphotoshop%2F2017%2F09%2Fintroducing-adobe-photoshop-elements-2018-premiere-elements-2018" rel="nofollow" target="_blank">Elements 2018 blog announcement</a>.<br type="_moz"/></p><p>Have a look at the new <a class="" href="https://web.archive.org/web/20171110023500/https://forums.adobe.com/external-link.jspa?url=http%3A%2F%2Fwww.adobe.com%2Fproducts%2Fpremiere-elements%2Ffeatures.html">features</a>, while you download and <a class="" href="https://web.archive.org/web/20171110023500/https://forums.adobe.com/external-link.jspa?url=http%3A%2F%2Fwww.adobe.com%2Fproducts%2Fpremiere-elements%2Fdownload-trial%2Ftry.html">try it out</a>!</p></div><!-- [DocumentBodyEnd:9f5c2e3d-2d11-4fb0-8bf4-383c9f535c76] --><div class="jive-body-announcements-confirm" id="jive-body-announcements-expire-4935" style="display: none;"><p>Expiring the announcement will not delete it but will remove it from the public announcement list. Are you sure you want to expire this announcement?</p><form><input type="button" name="delete" value="Expire Announcement" class="announcement-expire" data-object-id="4935"/><input type="button" name="cancel" value="Cancel" onclick="$j('#jive-body-announcements-expire-4935').hide();return false;"/></form></div><div class="jive-body-announcements-confirm" id="jive-body-announcements-delete-4935" style="display: none;"><p>Are you sure you want to delete this announcement?</p><form><input type="button" name="delete" value="Delete Announcement" class="announcement-remove" data-object-id="4935"/><input type="button" name="cancel" value="Cancel" onclick="$j('#jive-body-announcements-delete-4935').hide();return false;"/></form></div></div></div><span id="j-announcement-2" class="j-508-label">Announcement 2 URGENT NOTIFICATION: Beware of fraudulent support requests</span><div class="jive-alert-type jive-alert-announcement" id="jive-alert-2" aria-labelledby="j-announcement-2" tabindex="0" style="display: none;"><div class="jive-alert-header"><h5 class="jive-alert-title"><span class="jive-alert-label jive-alert-announcement-label"><span class="jive-icon-med jive-icon-announcement"></span>Announcement:</span><span class="jive-alert-title-text">URGENT NOTIFICATION: Beware of fraudulent support requests</span></h5><ul><li class="jive-alert-details-show" id="jive-alert-details-show-2"><a href="#" onclick="showAlertContent(); return false;" class="font-color-meta-light">Show Details</a></li><li class="jive-alert-details-hide" id="jive-alert-details-hide-2" style="display: none;"><a href="#" onclick="hideAlertContent(); return false;" class="font-color-meta-light">Hide Details</a></li></ul></div><div class="jive-alert-content" id="jive-alert-content-2" style="display: none;"><div id="jive-announcements-links-4238" class="jive-alert-details font-color-meta">by jomarielawrence (August 26, 2016)<span></span></div><!-- [DocumentBodyStart:0355a25c-d248-40e2-b3ef-d96aa560e6a1] --><div class="jive-rendered-content"><p><span>We have received a number of reports where some members of this community are posing as Adobe Employees by offering to help troubleshoot issues personally using technologies such as Skype as a means to gain access to your computer and potentially your personal information.  All Adobe employees are required to have a red ‘STAFF’ badge below their profile picture, as well as an Adobe logo after their username. You can also see both the 'STAFF' badge and Adobe logo if you mouse-over their profile picture.</span></p></div><!-- [DocumentBodyEnd:0355a25c-d248-40e2-b3ef-d96aa560e6a1] --><div class="jive-body-announcements-confirm" id="jive-body-announcements-expire-4238" style="display: none;"><p>Expiring the announcement will not delete it but will remove it from the public announcement list. Are you sure you want to expire this announcement?</p><form><input type="button" name="delete" value="Expire Announcement" class="announcement-expire" data-object-id="4238"/><input type="button" name="cancel" value="Cancel" onclick="$j('#jive-body-announcements-expire-4238').hide();return false;"/></form></div><div class="jive-body-announcements-confirm" id="jive-body-announcements-delete-4238" style="display: none;"><p>Are you sure you want to delete this announcement?</p><form><input type="button" name="delete" value="Delete Announcement" class="announcement-remove" data-object-id="4238"/><input type="button" name="cancel" value="Cancel" onclick="$j('#jive-body-announcements-delete-4238').hide();return false;"/></form></div></div></div><span id="jive-alert-counter"><span id="j-anncmt-previous-label" class="j-508-label" aria-hidden="true">Previous announcement</span><a href="#" id="j-anncmt-previous" class="j-anncmt-control font-color-normal" title="Previous announcement" aria-labelledby="j-anncmt-previous-label"><span class="jive-icon-glyph icon-arrow-left2"></span></a><span class="j-508-label">Announcement count</span><span id="jive-alert-counter-display" class="font-color-meta-light"></span><span id="j-anncmt-next-label" class="j-508-label" aria-hidden="true">Next announcement</span><a href="#" id="j-anncmt-next" class="j-anncmt-control font-color-normal" title="Next announcement" aria-labelledby="j-anncmt-next-label"><span class="jive-icon-glyph icon-arrow-right2"></span></a></span></div><!-- Display guest tip if unauthenticated --><div class="j-guest-tip jive-info-box j-rc5"><a id="jive-guest-link-auth" href="/web/20171110023500/https://forums.adobe.com/login.jspa">Sign in</a> to follow, share, and participate in this community.</div><!-- END browse place tabs --><div id="j-place-actions-container" class="j-quick-menu j-choose-type j-small-view j-menu" style="display: none"><strong class="j-menu-quick-sectionlabel font-color-meta-light">More</strong><ul class="j-place-actions-links j-icon-list"><li><a id="jive-place-link-actions-rss" href="/web/20171110023500/https://forums.adobe.com/community/feeds?community=3271" class=""><span class="jive-icon-glyph icon-feed jive-icon-med"></span><span class="lnk">Feeds</span></a></li></ul></div><div id="j-place-manage-container" class="j-menu" style="display: none"><ul class="j-place-manage-links"></ul></div><div class="j-layout j-contained j-rc4 clearfix"><div id="jive-widgets-panel-loading" style="display: none"><p class="font-color-meta-light"><img src="/web/20171110023500im_/https://forums.adobe.com/images/jive-image-loading.gif" alt=""/>Loading...</p></div><div id="jive-widget-container"><div id="jive-widget-content" class="clearfix"><div id="jive-body-layout-ls"> <div class="jive-body-layout-l"> <div id="jive-widget-container_1" class="jive-widget-container jive-widget-container-large"> <div id="jive-widgetframe_403886" data-widget-id="403886" class="jive-widget jive-box j-rc5 jive-widget-formattedtextwidget jive-widget-formattedtext jive-widget-borderless " role="complementary" aria-labelledby="jive-widgetframe-title_403886"> <div id="jive-widgetsize_403886" class="jive-widgetsize-large"> <div id="jive-widgetframe-header_403886" class="jive-widget-header j-rc4 j-rc-none-bottom jive-box-header "> <h4 class="jive-widget-handle"> <span id="jive-widgetframe-title_403886"> Formatted Text </span> </h4> </div> <div id="jive-widgetframe-loading_403886" class="jive-widget-body jive-widget-loading jive-box-body j-rc4 j-rc-none-top" style="display: none"> <div> <strong>Loading...</strong> </div> </div> <div id="jive-widgetframe-body_403886" class="jive-widget-body jive-box-body j-rc4 j-rc-none-top" style="overflow: visible;"> <div class="content-large"><div class="jive-widget-formatted-body"><!-- [DocumentBodyStart:e2c4405f-6bb2-439d-a196-dce21cbffff3] --><div class="jive-rendered-content"><div class="adobe-product-faqs adobe-product clearfix"><h1>Looking for answers? 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