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alt="English (US)" width="18" height="10"/><div class="text-desktop/subhead-xs uppercase hover:text-primaryOceanBlue">English (US)</div></div></a></li><li class="block"><a href="/de/products/customer-service/social-media-channels/"><div class="flex items-center gap-3 w-full"><img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAKAAAABgAgMAAADnSZEKAAAACVBMVEXdAAAAAAD/zgCNyoGDAAAAKUlEQVRIx+3KIQEAAAgDMEpSkpQUQOC/6VU/lSiKYlgE4DZPoiiKYXEBPif7Pajsl/wAAAAASUVORK5CYII=" alt="Deutsch" width="18" height="10"/><div class="text-desktop/subhead-xs uppercase hover:text-primaryOceanBlue">Deutsch</div></div></a></li><li class="block"><a href="/fr/products/customer-service/social-media-channels/"><div class="flex items-center gap-3 w-full"><img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAKAAAABrBAMAAAACzpRpAAAAElBMVEXtKTkAI5X///+ptNv5t70BI5W/Z5beAAAARElEQVRo3u3MMREAMAgEMCz06gAltYB/M1XwG2MiIDUnuR29yoRCoVAoFAqFQqFQKBQKhUKhUCgUCoVCoVAoFAqFS+EHAeBnyskcu00AAAAASUVORK5CYII=" alt="Français" width="18" height="10"/><div class="text-desktop/subhead-xs uppercase hover:text-primaryOceanBlue">Français</div></div></a></li><li class="block"><a href="/es/products/customer-service/social-media-channels/"><div class="flex items-center gap-3 w-full"><img src="data:image/png;base64,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" alt="Español" width="18" height="10"/><div class="text-desktop/subhead-xs uppercase hover:text-primaryOceanBlue">Español</div></div></a></li><li class="block"><a href="/ar/products/customer-service/social-media-channels/"><div class="flex items-center gap-3 w-full"><img src="data:image/png;base64,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" alt="العربية" width="18" height="10"/><div class="text-desktop/subhead-xs uppercase hover:text-primaryOceanBlue">العربية</div></div></a></li><li class="block"><a href="/jp/products/customer-service/social-media-channels/"><div class="flex items-center gap-3 w-full"><img src="data:image/png;base64,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" alt="日本語" width="18" height="10"/><div class="text-desktop/subhead-xs uppercase hover:text-primaryOceanBlue">日本語</div></div></a></li></ul><span style="position:absolute;top:0;transform-origin:center 0;transform:rotate(180deg);visibility:hidden"><svg class="h-4 w-[22px] block absolute fill-white bg-white dark:bg-primarySpaceGrey dark:fill-primarySpaceGrey transform rotate-[225deg] -translate-x-1/2 left-3/4 top-[-10px] shadow-tooltip" style="display:block" width="10" height="5" viewBox="0 0 30 10" preserveAspectRatio="none"><polygon points="0,0 30,0 15,10"></polygon></svg></span></div></div></div></div></div></div><div class="w-full flex gap-6 desktop-lg:gap-10"><div class="self-center"><a href="/"><div class="flex"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 64 52" class="inline pe-1 desktop-lg:pe-3 desktop-sm:h-6 desktop-lg:h-7 shrink-0 transition-transform duration-400"><path fill="#FAA21B" d="M4.605 8.975c.2-3.025 2.694-5.646 5.988-5.444.898.1 1.996.1 3.693 1.411C21.67 11.495 26.062 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.69-.1 1.38-.1 1.38h.1c.999-2.07 3.897-5.62 9.194-5.62 5.696 0 8.295 3.057 8.295 9.171v15.385H98.34v.098ZM125.723 36.982l-7.296-11.341h-3.597v11.341h-4.598V0h4.598v21.598h3.497l6.796-8.679h4.897l-7.795 10.454v.098l8.695 13.413-5.197.098ZM143.812 36.982c-3.798 0-8.095-.69-8.095-6.607V0h4.597v29.684c0 2.959 2.498 3.058 3.498 3.058v4.24ZM162.9 16.962c-4.697 0-8.895 5.129-8.895 9.764v9.96h-4.597V12.722h4.497v4.24c0 .987-.1 1.776-.1 1.776h.1c1.1-3.156 5.397-6.312 9.095-6.312v4.536h-.1ZM72.156 7.89c1.6 0 2.898-1.28 2.898-2.86 0-1.58-1.297-2.86-2.898-2.86-1.6 0-2.898 1.28-2.898 2.86 0 1.58 1.297 2.86 2.898 2.86Z"></path></svg></div><span class="sr-only">Sprinklr</span></a></div><div class="w-full h-full flex justify-between"><div><ul class="relative flex h-full gap-4 desktop-lg:gap-8 transition-transform duration-400 ease-in-out"><li class="flex items-center" data-menu-item-type="MEGA_MENU"><div class="h-full"><button class="block relative h-full" aria-expanded="false"><div class="flex 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focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Sprinklr Platform</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0 rtl:-scale-y-100"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button></div></div></div></div><div class="grid auto-rows-auto auto-cols-full h-full"><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-100 z-10"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 47 34" class="h-5 flex-none me-3"><g clip-path="url(#service_svg__a)"><path d="M23.512 6.123C15.999-3.201-1.1.196.064 15.229c.593 7.724 6.582 14.282 12.359 18.865l2.116-4.78c.799-1.57 2.058-2.895 3.63-3.823a10.361 10.361 0 0 1 5.258-1.42c1.86 0 3.684.492 5.257 1.42 1.573.928 2.832 2.253 3.63 3.823l2.117 4.78c5.777-4.583 11.766-11.141 12.358-18.865C48.123.177 31.045-3.2 23.512 6.123Zm0 16.099a5.83 5.83 0 0 1-3.08-.872 5.27 5.27 0 0 1-2.043-2.323 4.856 4.856 0 0 1-.315-2.99 5.08 5.08 0 0 1 1.517-2.65 5.677 5.677 0 0 1 2.839-1.417 5.912 5.912 0 0 1 3.203.295 5.48 5.48 0 0 1 2.488 1.906c.61.851.935 1.852.935 2.876 0 1.372-.584 2.688-1.624 3.66-1.04.97-2.45 1.515-3.92 1.515Z"></path></g><defs><clipPath id="service_svg__a"><path fill="#fff" d="M0 0h47v33.167H0z"></path></clipPath></defs></svg><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold 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href="/products/customer-service/agent-assist/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Agent Assist</span></div></a><a href="/products/customer-service/omnichannel-routing/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Omnichannel Routing</span></div></a><a href="/products/customer-service/quality-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b 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desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Workforce Management</span></div></a><a href="/products/customer-service/analytics-and-reporting/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Reporting and Analytics</span></div></a><a href="/products/customer-service/omnichannel-survey/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Omnichannel Surveys</span></div></a><a href="/products/customer-service/guided-workflow/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Guided Workflows</span></div></a><a href="/products/customer-service/service-command-center/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Service Command Center</span></div></a></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 50 45" class="h-5 flex-none me-3"><g clip-path="url(#social_svg__a)"><path d="M18.83 2.901C8.436 2.901 0 11.354 0 21.788c0 10.435 8.435 18.869 18.83 18.869 10.397 0 18.832-8.452 18.832-18.869S29.227 2.901 18.83 2.901Zm0 7.263c2.609 0 4.713 2.127 4.713 4.722 0 2.595-2.122 4.721-4.712 4.721s-4.712-2.126-4.712-4.721 2.122-4.722 4.712-4.722Zm0 23.23a12.747 12.747 0 0 1-9.082-3.785l1.511-3.514c1.349-2.83 4.227-4.794 7.554-4.794a8.361 8.361 0 0 1 7.554 4.794l1.51 3.514c-2.32 2.325-5.52 3.785-9.064 3.785h.018ZM42.556 45c2.98 0 5.396-2.42 5.396-5.406a5.401 5.401 0 0 0-5.396-5.407 5.401 5.401 0 0 0-5.396 5.407 5.401 5.401 0 0 0 5.396 5.407Z"></path><path d="m41.036 38.498.021-.029c.42-.568.3-1.37-.268-1.79l-7.998-5.923a1.275 1.275 0 0 0-1.786.268l-.021.03c-.42.568-.3 1.369.268 1.789l7.998 5.924c.567.42 1.367.3 1.786-.269ZM44.607 10.813c2.98 0 5.395-2.42 5.395-5.407A5.401 5.401 0 0 0 44.607 0a5.401 5.401 0 0 0-5.396 5.406 5.401 5.401 0 0 0 5.396 5.407Z"></path><path d="m43.061 6.449-.02-.03a1.275 1.275 0 0 0-1.768-.367l-8.311 5.475a1.281 1.281 0 0 0-.366 1.772l.02.03c.387.59 1.18.755 1.768.366l8.312-5.474c.589-.388.753-1.182.365-1.772Z"></path></g><defs><clipPath id="social_svg__a"><path fill="#fff" d="M0 0h50v45H0z"></path></clipPath></defs></svg><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Sprinklr Social</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/products/social-media-management/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/products/social-media-management/social-media-publishing-platform/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Publishing and Engagement</span></div></a><a href="/products/social-media-management/employee-advocacy-platform/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Employee Advocacy</span></div></a><a href="/products/social-media-management/distributed-marketing-platform/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Social Marketing for Distributed Teams</span></div></a></div><div class="h-full border-t border-gainsboroGray pt-6 mt-6"><p class="text-mediumGrey text-desktop-large/overline-4-bold uppercase mb-[18px]">Works Best With</p><div class="grid auto-rows-max gap-y-4"><a href="/products/consumer-intelligence/social-listening/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Listening</span></div></a><a href="/products/marketing-and-advertising/social-advertising/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Advertising</span></div></a><a href="/teams/customer-service/conversational-commerce/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Conversational Commerce</span></div></a><a href="/products/customer-service/social-media-channels/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Social Customer Service</span></div></a></div></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 53 40" class="h-5 flex-none me-3"><path d="m36.974 25.509 13.613 8.296a3 3 0 0 1 .98 4.13l-.396.638c-.867 1.408-2.734 1.84-4.148.976l-13.5-8.24"></path><path d="M19.74 0C8.843 0 0 8.803 0 19.653c0 10.85 8.843 19.653 19.74 19.653 10.898 0 19.74-8.804 19.74-19.653C39.48 8.803 30.639 0 19.74 0Zm0 7.565c2.734 0 4.94 2.214 4.94 4.917S22.455 17.4 19.74 17.4c-2.715 0-4.94-2.215-4.94-4.918 0-2.703 2.225-4.917 4.94-4.917Zm0 24.195c-3.714 0-7.089-1.502-9.521-3.942l1.584-3.66c1.414-2.947 4.43-4.993 7.918-4.993a8.77 8.77 0 0 1 7.92 4.993l1.583 3.66c-2.432 2.421-5.788 3.942-9.503 3.942h.02Z"></path></svg><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Sprinklr Insights</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/products/consumer-intelligence/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/products/consumer-intelligence/social-listening/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Listening</span></div></a><a href="/products/consumer-intelligence/competitive-benchmarking/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Competitive Insights and Benchmarking</span></div></a><a href="/products/consumer-intelligence/product-insights/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Product Insights</span></div></a><a href="/products/consumer-intelligence/location-insights/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Location Insights</span></div></a><a href="/products/consumer-intelligence/visual-insights/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Visual Insights</span></div></a><a href="/products/consumer-intelligence/media-monitoring/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Media Monitoring and Analytics</span></div></a><a href="/products/consumer-intelligence/surveys/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Sprinklr Surveys</span></div></a></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 42 43" class="h-5 flex-none me-3"><path d="M20.514 0H4.975C2.232 0 0 2.222 0 4.953v33.772c0 1.832 1.022 3.41 2.505 4.275l1.976-4.563a9.16 9.16 0 0 1 16.528 0L22.985 43c1.482-.848 2.505-2.443 2.505-4.275V4.953C25.49 2.223 23.258 0 20.514 0Zm-7.77 31.398c-2.845 0-5.162-2.307-5.162-5.14 0-2.833 2.317-5.14 5.163-5.14 2.845 0 5.162 2.307 5.162 5.14 0 2.833-2.317 5.14-5.162 5.14ZM31.352 12.74h-.528c-1.27 0-2.3 1.024-2.3 2.29v12.23c0 1.264 1.03 2.29 2.3 2.29h.528c1.27 0 2.3-1.026 2.3-2.29V15.03c0-1.265-1.03-2.29-2.3-2.29ZM39.7 6.378h-.529c-1.27 0-2.3 1.025-2.3 2.29V33.62c0 1.264 1.03 2.29 2.3 2.29h.529c1.27 0 2.3-1.026 2.3-2.29V8.668c0-1.265-1.03-2.29-2.3-2.29Z"></path></svg><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Sprinklr Marketing</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/products/marketing-and-advertising/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/products/marketing-and-advertising/content-marketing/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Content Marketing and Campaign Planning</span></div></a><a href="/products/marketing-and-advertising/social-advertising/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Advertising</span></div></a><a href="/products/marketing-and-advertising/marketing-analytics/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Marketing Analytics</span></div></a><a href="/products/marketing-and-advertising/ad-comment/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Ad Comment Moderation</span></div></a></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Platform</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/products/platform/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/products/platform/ai/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr AI</span></div></a><a href="/products/platform/ai-plus/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr AI+</span></div></a><a href="/products/platform/ai-studio/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">AI Studio</span></div></a><a href="/trust/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Security</span></div></a><a href="/products/platform/integrations/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Integrations</span></div></a><a href="/products/platform/sprinklr-sandbox/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sandbox</span></div></a><a href="/products/platform/display/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Display</span></div></a><a href="/products/platform/presentations/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Presentations</span></div></a><a href="/products/platform/active-data-retention/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Active Data Retention</span></div></a><a data-link-type="external" href="https://developer.sprinklr.com/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">API</span></div></a></div></div></div></div></div></div></div></div></div></div></li><li class="flex items-center" data-menu-item-type="MULTI_LEVEL_INFO_HIGHLIGHTS"><div class="h-full"><button class="block relative h-full" aria-expanded="false"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Solutions">Solutions</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="h-[14px] fill-primarySpaceGrey"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute bg-white shadow-lg overflow-y-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] -translate-x-2.5 translate-y-[17px] desktop-lg:translate-y-[21px] transition-opacity opacity-0 duration-200 pointer-events-none"><div class="h-full"><div class="bg-white grid auto-cols-auto grid-flow-col auto-rows-min"><div class="w-[274px] border-r border-menuBorder shrink-0"><div class="flex flex-col gap-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)] overflow-auto p-6 header-scrollbar"><div class=""><div class="flex flex-col gap-y-[18px]"><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full bg-primarySkyBlue"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">By Industry</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0 rtl:-scale-y-100"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">By Teams</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0 rtl:-scale-y-100"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button></div></div></div></div><div class=""><div class="grid auto-rows-auto auto-cols-full h-full"><div class="min-w-[274px] desktop-lg:min-w-[268px] max-h-[calc(100vh_-_var(--header-height)_-_20px)] overflow-auto header-scrollbar p-8"><div class="grid auto-rows-max gap-y-4"><a href="/industries/cpg/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">CPG</span></div></a><a href="/industries/financial-services/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Financial Services</span></div></a><a href="/industries/government/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Government</span></div></a><a href="/industries/retail/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Retail</span></div></a><a href="/industries/technology/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Technology</span></div></a><a href="/industries/telecom/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Telecommunications</span></div></a><a href="/industries/travel-hospitality/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Travel & Hospitality</span></div></a></div></div></div></div><div class="hidden"><div class="w-[274px] border-r border-menuBorder shrink-0"><div class="flex flex-col gap-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)] overflow-auto p-6 header-scrollbar"><div class=""><div class="flex flex-col gap-y-[18px]"><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full bg-primarySkyBlue"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Marketing Teams</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0 rtl:-scale-y-100"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Customer Service Teams</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0 rtl:-scale-y-100"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button></div></div></div></div><div class="grid auto-rows-auto auto-cols-full h-full"><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-100 z-10"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)]"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Marketing Teams</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/teams/marketing/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/teams/marketing/crisis-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Crisis Management</span></div></a><a href="/teams/marketing/campaign-content-lifecycle-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Content Lifecycle Management</span></div></a><a href="/teams/marketing/social-media-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Media Management</span></div></a><a href="/teams/marketing/compliant-digital-selling/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Compliant Digital Selling</span></div></a><a href="/teams/marketing/franchise-digital-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Franchise Digital Management</span></div></a><a href="/teams/marketing/executive-reputation-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Executive Reputation Management</span></div></a><a href="/teams/marketing/industry-insights-competitive-intelligence/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Industry Insights and Competitive Intelligence</span></div></a><a href="/teams/marketing/creative-insights-production-optimization/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Creative Insights and Production Optimization</span></div></a></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)]"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Customer Service Teams</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/teams/customer-service/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/teams/customer-service/omnichannel-contact-center/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Omnichannel Contact Center</span></div></a><a href="/teams/customer-service/customer-self-service/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Customer Self-Service</span></div></a><a href="/teams/customer-service/digital-customer-service/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Digital Customer Service</span></div></a><a href="/teams/customer-service/outbound-campaign-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Outbound Campaign Management</span></div></a><a href="/teams/customer-service/workforce-engagement-and-optimization/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Workforce Engagement Management</span></div></a><a href="/teams/customer-service/contact-center-intelligence/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Contact Center Intelligence</span></div></a><a href="/teams/customer-service/social-customer-service/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Customer Service</span></div></a><a href="/teams/customer-service/conversational-commerce/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Conversational Commerce</span></div></a><a href="/teams/customer-service/proactive-digital-engagement/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Proactive Digital Engagement</span></div></a></div></div></div></div></div></div></div></div></div></div></div></li><li class="flex items-center" data-menu-item-type="LINK"><a href="/unified-cxm/"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Unified-CXM">Unified-CXM</span></div></a></li><li class="flex items-center" data-menu-item-type="LINKS_HIGHLIGHTS"><div class="h-full"><button class="block relative h-full" aria-expanded="false"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Customers">Customers</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="h-[14px] fill-primarySpaceGrey"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute bg-white shadow-lg overflow-y-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] -translate-x-2.5 translate-y-[17px] desktop-lg:translate-y-[21px] transition-opacity opacity-0 duration-200 pointer-events-none"><div class="h-full"><div class="h-full w-full bg-white flex overflow-y-hidden"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><a href="/stories/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Customer Stories</span></div></a><a href="/sprinklr-champion/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr Champions</span></div></a><a data-link-type="external" href="https://community.sprinklr.com/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Sprinklr Community</span></div></a></div></div></div></div></div></div></li><li class="flex items-center" data-menu-item-type="LINKS_HIGHLIGHTS"><div class="h-full"><button class="block relative h-full" aria-expanded="false"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Company">Company</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="h-[14px] fill-primarySpaceGrey"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute bg-white shadow-lg overflow-y-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] -translate-x-2.5 translate-y-[17px] desktop-lg:translate-y-[21px] transition-opacity opacity-0 duration-200 pointer-events-none"><div class="h-full"><div class="h-full w-full bg-white flex overflow-y-hidden"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><a href="/our-story/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Our Story</span></div></a><a href="/leadership/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Leadership</span></div></a><a href="/newsroom/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Newsroom</span></div></a><a href="/partners/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Partners</span></div></a><a href="/careers/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Careers</span></div></a><a data-link-type="external" href="https://investors.sprinklr.com/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Investor Relations</span></div></a><a href="/trust/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Security & Data Privacy</span></div></a><a href="/sustainability/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Sustainability</span></div></a></div></div></div></div></div></div></li><li class="flex items-center" data-menu-item-type="LINKS_HIGHLIGHTS"><div class="h-full"><button class="block relative h-full" aria-expanded="false"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Resources">Resources</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="h-[14px] fill-primarySpaceGrey"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute bg-white shadow-lg overflow-y-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] -translate-x-2.5 translate-y-[17px] desktop-lg:translate-y-[21px] transition-opacity opacity-0 duration-200 pointer-events-none"><div class="h-full"><div class="h-full w-full bg-white flex overflow-y-hidden"><div class="border-r border-menuBorder shrink-0 w-[252px]"><div class="flex flex-col gap-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)] overflow-auto p-6 header-scrollbar"><div class=""><div class="flex flex-col gap-y-[18px]"><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full bg-primarySkyBlue"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Learn</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0 rtl:-scale-y-100"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Services</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0 rtl:-scale-y-100"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Support</span></div><svg 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Estimator</span></div></a><a href="/ai-maturity-assessment/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">AI Maturity Assessment</span></div></a><a href="/cx-wise/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">CX-WISE</span></div></a><a href="/analyst-reports/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Analyst Reports</span></div></a><a href="/demo-center/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr Demo Center</span></div></a><a href="/resources/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">eBooks & Reports</span></div></a><a href="/events/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Events & 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col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><a href="/services/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Our Services</span></div></a><a href="/sprinklr-training/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Training</span></div></a><a href="/agency/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">For Agencies</span></div></a></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><a href="/help/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Help Center</span></div></a><a data-link-type="external" href="https://www.sprinklr.com/help/categories/release-notes/6328445025677d3d31fd6dcd/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Release Notes</span></div></a><a href="/contact-us/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Contact Us</span></div></a></div></div></div></div></div></div></div></div></li></ul></div><div class="flex justify-end flex-1 items-center gap-5 desktop-lg:gap-10"><a href="/pricing/customer-service/"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Pricing">Pricing</span></div></a><a href="/demo-care/"><button class="inline-flex items-center justify-center text-center rounded-full ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer bg-primaryOceanBlue text-white hover:bg-prussianBlue active:bg-midnightBlue uppercase text-mobile-sm/overline-2 px-6 py-1.5 gap-6 tablet-sm:text-tablet-sm/overline-3 tablet-sm:px-8 tablet-sm:py-2 desktop-lg:text-desktop-large/overline-3-bold desktop-lg:py-3">Demo</button></a></div></div></div></div></div></div><main data-element-id="page-template-product-feature" data-element-type="page-template"><section data-widget-name="widgetProductHero" id="3cE4p7gSPMnIU9kU3kRR9q"><div class="w-full relative overflow-hidden"><div class="rounded-full bg-secondaryBlanc py-2.5 px-4 inline-flex gap-4 items-center max-desktop-sm:hidden absolute tablet-sm:top-8 tablet-sm:start-8 desktop-lg:top-10 desktop-lg:start-10"><a class="group block" href="/"><span class="text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-2 uppercase inline-flex items-center gap-2 -translate-y-[0.5px] group-hover:text-primaryOceanBlue"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 11 10" class="h-2.5 inline-block group-hover:fill-primaryOceanBlue"><path d="M9.5 9.491A.505.505 0 0 1 9 10H2a.505.505 0 0 1-.5-.509v-4.58H0L5.164.132a.494.494 0 0 1 .672 0L11 4.911H9.5v4.58Z"></path></svg><span>Home</span></span></a><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 4 6" class="inline-block h-2 fill-black rtl:-scale-x-100"><path d="M3.892 2.753.324.038C.221-.04.09.006.03.143A.357.357 0 0 0 0 .285v5.43C0 5.872.097 6 .216 6a.178.178 0 0 0 .108-.038l3.568-2.715c.103-.079.139-.253.079-.39a.262.262 0 0 0-.08-.104Z"></path></svg><a class="group block" href="/products/customer-service/"><span class="text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-2 uppercase inline-flex items-center gap-2 -translate-y-[0.5px] group-hover:text-primaryOceanBlue"><span>Sprinklr Service</span></span></a><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 4 6" class="inline-block h-2 fill-black rtl:-scale-x-100"><path d="M3.892 2.753.324.038C.221-.04.09.006.03.143A.357.357 0 0 0 0 .285v5.43C0 5.872.097 6 .216 6a.178.178 0 0 0 .108-.038l3.568-2.715c.103-.079.139-.253.079-.39a.262.262 0 0 0-.08-.104Z"></path></svg><span class="text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-2 uppercase inline-flex items-center gap-2 -translate-y-[0.5px]"><span>Social Customer Service</span></span></div><div class="flex flex-col items-center text-center [text-wrap:balance] mx-auto max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] pt-14 tablet-sm:pt-[72px] desktop-sm:pt-24 desktop-lg:pt-[120px]"><h1 class="whitespace-pre-line text-mobile-sm/overline-2-bold tablet-sm:text-tablet-sm/overline-1-bold desktop-lg:text-desktop-large/overline-1-bold uppercase text-cometBlack mb-2 tablet-sm:mb-4 desktop-lg:mb-6">SOCIAL MEDIA CUSTOMER SERVICE SOFTWARE</h1><h2 class="whitespace-pre-line text-mobile-sm/heading-4 tablet-sm:text-tablet-sm/heading-3 desktop-sm:text-tablet-sm/heading-2 desktop-lg:text-desktop-large/heading-2">Deliver a unified brand experience to your customers across 15+ social media channels</h2><span class="whitespace-pre-line text-mobile-sm/body-4 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-1 mt-3 tablet-sm:mt-4">Effectively scale AI-driven social customer service strategy with unprecedented channel coverage. </span><div class="flex gap-6 tablet-sm:gap-8 desktop-lg:gap-10 mt-6 tablet-sm:mt-8 desktop-lg:mt-10"><button><div class="spr-btn spr-btn-primary spr-btn-default"><span>Request Demo</span></div></button><button><div class="spr-btn spr-btn-secondary spr-btn-default"><span>Take a Tour</span></div></button></div></div><div class="w-full relative mt-8 tablet-sm:mt-10 desktop-sm:mt-16 desktop-lg:mt-20 pb-20 tablet-sm:pb-[200px] desktop-lg:pb-60"><div class="absolute h-full top-6 w-full -z-10 flex flex-col tablet-sm:top-0"><div class="absolute -left-1/4 -top-1/4 w-full aspect-square rounded-full -z-10 bg-primarySkyBlue/80 transform-gpu blur-[50px] desktop-sm:blur-[100px]"></div><div class="absolute -right-1/4 -top-1/4 w-full aspect-square rounded-full -z-10 bg-primaryEarthGreen/80 transform-gpu blur-[50px] desktop-sm:blur-[100px]"></div><svg class="w-full z-[1] h-[var(--mobile-curve-height)] tablet-sm:h-[var(--tablet-curve-height)] desktop-sm:h-[var(--desktop-small-curve-height)] desktop-lg:h-[var(--desktop-large-curve-height)]" preserveAspectRatio="none" viewBox="0 0 100 100" style="--mobile-curve-height:15px;--tablet-curve-height:91px;--desktop-small-curve-height:156px;--desktop-large-curve-height:204px"><path fill="#F5F5F5" d="m 0,0 C 33.3,133 66.6,133 100,0 L 100,100 L 0,100 z"></path></svg><div class="flex-1 bg-[#F5F5F5]"></div></div><div><img alt="Converge 15+ social media channels to improve customer satisfaction/reach" fetchPriority="high" width="1920" height="1244" decoding="async" data-nimg="1" class="w-full origin-center object-contain mx-auto max-w-[312px] tablet-sm:max-w-[588px] desktop-sm:max-w-[740px] desktop-lg:max-w-[978px] block" style="color:transparent;transform:rotate3d(1, 1, 0, clamp(0deg, calc(30deg - (var(--scroll) - 150) * 0.05deg),30deg))" srcSet="//images.ctfassets.net/ukazlt65o6hl/6JBTsk6a34LbOKNkqgTWgy/7d19ea5fac5b5e1437714258618f7fcc/hero_bg_social_media_channels_default?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/6JBTsk6a34LbOKNkqgTWgy/7d19ea5fac5b5e1437714258618f7fcc/hero_bg_social_media_channels_default?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/6JBTsk6a34LbOKNkqgTWgy/7d19ea5fac5b5e1437714258618f7fcc/hero_bg_social_media_channels_default?w=3840&q=50&fm=webp"/></div></div></div></section><section data-widget-name="widgetProductSection" id="3GLicOyZE1CGOjbvvOuZhG"><div class="relative z-0 [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)]" style="--mobile-curve-height:15;--tablet-curve-height:91;--desktop-small-curve-height:156;--desktop-large-curve-height:204"><svg class="w-full h-[calc(var(--curve-height)_*_1px)] translate-y-[calc(var(--curve-height)_*_-1px_+_0.5px)] z-[1] block pointer-events-none" preserveAspectRatio="none" viewBox="0 0 100 100"><path class="fill-[#FFFFFF]" d="m 0,0 C 33.3,133 66.6,133 100,0 L 100,100 L 0,100 z"></path></svg><div class="pt-14 tablet-sm:pt-[72px] desktop-sm:pt-20 desktop-lg:pt-[100px] pb-16 tablet-sm:pb-[100px] desktop-sm:pb-[140px] desktop-lg:pb-[180px] relative z-10 mt-[calc(var(--curve-height)*-1px)] flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16"><section data-widget-name="widgetTabs" id="4o4mjoO7cugRPkyDPJgmLL"><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto shadow-custom border-2 border-whiteSmoke bg-white rounded-[8px] tablet-sm:rounded-[12px] desktop-lg:rounded-[16px]"><div class="p-4 tablet-sm:p-8 desktop-sm:p-6 desktop-lg:p-10 text-center"><h3 class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-5 desktop-sm:text-tablet-sm/heading-4 desktop-lg:text-desktop-large/heading-3">Future-proof your channel strategy with extensive coverage</h3><div class="text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1 mt-2.5 tablet-sm:mt-3 desktop-sm:mt-3.5 desktop-lg:mt-4">Ensure wide channel coverage with 15+ social channels to reach customers at their preferred channels</div></div><div dir="ltr" data-orientation="horizontal" class="border-t border-[#999999]/70 w-auto relative grid"><div class="w-full overflow-x-auto"><div class="flex min-w-fit w-full relative"><div role="tablist" aria-orientation="horizontal" class="items-center justify-center rounded-md grid grid-flow-col w-full h-fit border-none bg-inherit text-inherit mb-1 p-0 tablet:mb-0" style="outline:none;grid-template-columns:repeat(3, minmax(140px, 1fr))" tabindex="-1" data-orientation="horizontal"><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="true" aria-controls="radix-:R2ll5afnnnkva:-content-0" data-state="active" id="radix-:R2ll5afnnnkva:-trigger-0" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Comprehensive Channel Coverage</h4></button><div class="self-center border-l-[1px] border-[#999999]/70 h-16 tablet:h-12 desktop-sm:h-14 z-10"></div></div><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="false" aria-controls="radix-:R2ll5afnnnkva:-content-1" data-state="inactive" id="radix-:R2ll5afnnnkva:-trigger-1" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Channel Integrations</h4></button><div class="self-center border-l-[1px] border-[#999999]/70 h-16 tablet:h-12 desktop-sm:h-14 z-10"></div></div><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="false" aria-controls="radix-:R2ll5afnnnkva:-content-2" data-state="inactive" id="radix-:R2ll5afnnnkva:-trigger-2" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Outbound</h4></button></div></div><div style="--tab-pointer-location-horizontal:0.16666666666666666" class="absolute bottom-0 z-10 h-2.5 desktop-sm:h-4 w-full bg-gradient-to-l rtl:bg-gradient-to-r from-primarySunOrange from-[5%] via-primaryEarthGreen via-[10%] to-primarySkyBlue to-[100%] transition-[clip-path] tabs-pointer-horizontal"></div></div></div><div class="grid grid-rows-1 grid-cols-1 tablet:place-items-center"><div data-state="active" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R2ll5afnnnkva:-trigger-0" id="radix-:R2ll5afnnnkva:-content-0" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 mt-0 opacity-1 pointer-events-auto" style="animation-duration:0s"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Have smooth interactions across social media channels</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Engage with customers and respond in a swift manner to customer service questions or complaints on social media. </p></div><img alt="Have smooth interactions across social media channels" loading="lazy" width="1920" height="1260" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/6jdWLOazKkydEe3sz0cmXI/a0aa55b5f81ab8a79ad3bd381fe5dfe9/carousel_content_block_social_media_channels_have_smooth_interactions_across_social_media_channels_default?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/6jdWLOazKkydEe3sz0cmXI/a0aa55b5f81ab8a79ad3bd381fe5dfe9/carousel_content_block_social_media_channels_have_smooth_interactions_across_social_media_channels_default?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/6jdWLOazKkydEe3sz0cmXI/a0aa55b5f81ab8a79ad3bd381fe5dfe9/carousel_content_block_social_media_channels_have_smooth_interactions_across_social_media_channels_default?w=3840&q=50&fm=webp"/></div></div><div data-state="inactive" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R2ll5afnnnkva:-trigger-1" id="radix-:R2ll5afnnnkva:-content-1" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 opacity-0 pointer-events-none mt-0"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Establish consistent brand presence on all channels</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Add new channels including proprietary applications through flexible SDKs and APIs. Scale up channels within minutes to meet the rapid demand.</p></div><img alt="Establish consistent brand presence on all channels" loading="lazy" width="1920" height="1237" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/29EFIYX9y8QHQzqkCj2O32/191ae224c760e733767bc523274b1056/carousel_content_block_social_media_channels_establish_consistent_brand_presence_on_all_channels_default?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/29EFIYX9y8QHQzqkCj2O32/191ae224c760e733767bc523274b1056/carousel_content_block_social_media_channels_establish_consistent_brand_presence_on_all_channels_default?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/29EFIYX9y8QHQzqkCj2O32/191ae224c760e733767bc523274b1056/carousel_content_block_social_media_channels_establish_consistent_brand_presence_on_all_channels_default?w=3840&q=50&fm=webp"/></div></div><div data-state="inactive" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R2ll5afnnnkva:-trigger-2" id="radix-:R2ll5afnnnkva:-content-2" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 opacity-0 pointer-events-none mt-0"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Expand your reach</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Supporting new channels can help you reach new customer segments or demographics that prefer different channels of communication. This can help you expand your customer base and increase your market reach.</p></div><img alt="Expand Your Reach" loading="lazy" width="1920" height="1306" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/6eMyYLTKj6oeSmVfKzI3ez/59cd9d5b0da594b94846db76d65da47c/carousel_content_block_social_media_channels_expand_your_reach_default?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/6eMyYLTKj6oeSmVfKzI3ez/59cd9d5b0da594b94846db76d65da47c/carousel_content_block_social_media_channels_expand_your_reach_default?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/6eMyYLTKj6oeSmVfKzI3ez/59cd9d5b0da594b94846db76d65da47c/carousel_content_block_social_media_channels_expand_your_reach_default?w=3840&q=50&fm=webp"/></div></div></div></div></div></section></div></div></section><section data-widget-name="widgetProductSection" id="4OjKX9pPK1IJ97TkRI7Sx1"><div class="relative z-0 dark"><div class="w-full absolute top-0 [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)] pointer-events-none" style="--width:0;--mobile-curve-height:15;--tablet-curve-height:91;--desktop-small-curve-height:156;--desktop-large-curve-height:204;height:calc(100% + var(--curve-height) * 1px);transform:translateY(calc(var(--curve-height) * -1px));--4-h-sq:calc(4px * var(--curve-height) * var(--curve-height));--l-sq:calc(1px * var(--width) * var(--width));--radius:calc((var(--4-h-sq) + var(--l-sq)) / (8 * var(--curve-height)))"><svg width="100%" height="100%"><defs><radialGradient id="blur"><stop offset="0%" stop-color="white"></stop><stop offset="100%" stop-color="black"></stop></radialGradient><mask id="blur-1-:R37afnnnkva:"><circle cx="0" cy="0" style="r:clamp(100px, 30vw, 300px)" fill="url(#blur)"></circle></mask><mask id="blur-2-:R37afnnnkva:"><circle cx="0" cy="0" style="r:clamp(200px, 40vw, 600px)" fill="url(#blur)"></circle></mask><mask id="blur-3-:R37afnnnkva:"><circle cx="0" cy="0" style="r:clamp(150px, 35vw, 400px)" fill="url(#blur)"></circle></mask><clipPath id="curve-mask-:R37afnnnkva:"><path d="M 0 0 C 0 19.5 0 19.5 0 0 L 0 0 L 0 0 L 0 0"></path></clipPath></defs><g clip-path="url(#curve-mask-:R37afnnnkva:)"><rect class="fill-primarySpaceGrey" x="0" y="0" height="100%" width="100%"></rect><circle cx="0" cy="0" style="r:clamp(100px, 30vw, 300px)" class="fill-primaryEarthGreen/60" mask="url(#blur-1-:R37afnnnkva:)"></circle><circle cx="0" cy="0" style="r:clamp(200px, 40vw, 600px)" class="fill-primarySunOrange/60" mask="url(#blur-2-:R37afnnnkva:)"></circle><circle cx="0" cy="0" style="r:clamp(150px, 35vw, 400px)" class="fill-primarySkyBlue/60" mask="url(#blur-3-:R37afnnnkva:)"></circle></g></svg></div><div class="pt-14 tablet-sm:pt-[72px] desktop-sm:pt-20 desktop-lg:pt-[100px] pb-16 tablet-sm:pb-[100px] desktop-sm:pb-[140px] desktop-lg:pb-[180px] relative z-10 flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16"><section data-widget-name="widgetTabs" id="dGtDEGghpg6eY8AOQJ2R8"><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto shadow-custom border-2 border-whiteSmoke bg-white rounded-[8px] tablet-sm:rounded-[12px] desktop-lg:rounded-[16px]"><div class="p-4 tablet-sm:p-8 desktop-sm:p-6 desktop-lg:p-10 text-center"><h3 class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-5 desktop-sm:text-tablet-sm/heading-4 desktop-lg:text-desktop-large/heading-3">Increase first contact resolution rates using AI activated features</h3><div class="text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1 mt-2.5 tablet-sm:mt-3 desktop-sm:mt-3.5 desktop-lg:mt-4">Empower agents with AI-powered capabilities resulting in reduced response time and increased customer satisfaction.</div></div><div dir="ltr" data-orientation="horizontal" class="border-t border-[#999999]/70 w-auto relative grid"><div class="w-full overflow-x-auto"><div class="flex min-w-fit w-full relative"><div role="tablist" aria-orientation="horizontal" class="items-center justify-center rounded-md grid grid-flow-col w-full h-fit border-none bg-inherit text-inherit mb-1 p-0 tablet:mb-0" style="outline:none;grid-template-columns:repeat(3, minmax(140px, 1fr))" tabindex="-1" data-orientation="horizontal"><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="true" aria-controls="radix-:R2ll7afnnnkva:-content-0" data-state="active" id="radix-:R2ll7afnnnkva:-trigger-0" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Conversational AI</h4></button><div class="self-center border-l-[1px] border-[#999999]/70 h-16 tablet:h-12 desktop-sm:h-14 z-10"></div></div><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="false" aria-controls="radix-:R2ll7afnnnkva:-content-1" data-state="inactive" id="radix-:R2ll7afnnnkva:-trigger-1" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Agent Assist</h4></button><div class="self-center border-l-[1px] border-[#999999]/70 h-16 tablet:h-12 desktop-sm:h-14 z-10"></div></div><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="false" aria-controls="radix-:R2ll7afnnnkva:-content-2" data-state="inactive" id="radix-:R2ll7afnnnkva:-trigger-2" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Intelligent Routing</h4></button></div></div><div style="--tab-pointer-location-horizontal:0.16666666666666666" class="absolute bottom-0 z-10 h-2.5 desktop-sm:h-4 w-full bg-gradient-to-l rtl:bg-gradient-to-r from-primarySunOrange from-[5%] via-primaryEarthGreen via-[10%] to-primarySkyBlue to-[100%] transition-[clip-path] tabs-pointer-horizontal"></div></div></div><div class="grid grid-rows-1 grid-cols-1 tablet:place-items-center"><div data-state="active" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R2ll7afnnnkva:-trigger-0" id="radix-:R2ll7afnnnkva:-content-0" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 mt-0 opacity-1 pointer-events-auto" style="animation-duration:0s"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Deliver contextual support with multi-lingual bot</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Deploy a single scalable AI-powered chatbot on multiple social channels and train it in different languages. </p></div><img alt="Deliver contextual support with multi-lingual bot" loading="lazy" width="1920" height="1268" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1ynwvBcMzF6uCbPSl0DqGH/ff64bd32a7f05e3e00d08a0fdd34c964/carousel_content_block_social_media_channels_deliver_contextual_support_with_multi-lingual_bot_default?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/1ynwvBcMzF6uCbPSl0DqGH/ff64bd32a7f05e3e00d08a0fdd34c964/carousel_content_block_social_media_channels_deliver_contextual_support_with_multi-lingual_bot_default?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/1ynwvBcMzF6uCbPSl0DqGH/ff64bd32a7f05e3e00d08a0fdd34c964/carousel_content_block_social_media_channels_deliver_contextual_support_with_multi-lingual_bot_default?w=3840&q=50&fm=webp"/></div></div><div data-state="inactive" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R2ll7afnnnkva:-trigger-1" id="radix-:R2ll7afnnnkva:-content-1" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 opacity-0 pointer-events-none mt-0"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Drive compliance with AI</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Ensure agents meet the required quality standards while reducing response times with AI-powered Smart Response and Paraphraser.</p></div><img alt="Drive Compliance with AI" loading="lazy" width="1920" height="1260" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/2YoDqQDyUNcQwnpRXkwMWH/7866b92ce734054e0dd12b5a2d4c729b/carousel_content_block_social_media_channels_drive_compliance_with_ai_default?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/2YoDqQDyUNcQwnpRXkwMWH/7866b92ce734054e0dd12b5a2d4c729b/carousel_content_block_social_media_channels_drive_compliance_with_ai_default?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/2YoDqQDyUNcQwnpRXkwMWH/7866b92ce734054e0dd12b5a2d4c729b/carousel_content_block_social_media_channels_drive_compliance_with_ai_default?w=3840&q=50&fm=webp"/></div></div><div data-state="inactive" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R2ll7afnnnkva:-trigger-2" id="radix-:R2ll7afnnnkva:-content-2" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 opacity-0 pointer-events-none mt-0"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Optimize agent capacity with AI-Powered routing</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Leverage AI to identify the best suited agent for an incoming query based on their skill sets and historic performance on different issue types. Centrally configure your routing logic based on dynamic agent capacity and skills.</p></div><img alt="Optimize agent capacity with AI Powered routing" loading="lazy" width="1920" height="1260" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/6NMaInt7arK4dMELUssgjt/c3580b698e464658723c2f21092f6525/carousel_content_block_social_media_channels_optimize_agent_capacity_with_ai_powered_routing_default?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/6NMaInt7arK4dMELUssgjt/c3580b698e464658723c2f21092f6525/carousel_content_block_social_media_channels_optimize_agent_capacity_with_ai_powered_routing_default?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/6NMaInt7arK4dMELUssgjt/c3580b698e464658723c2f21092f6525/carousel_content_block_social_media_channels_optimize_agent_capacity_with_ai_powered_routing_default?w=3840&q=50&fm=webp"/></div></div></div></div></div></section></div></div></section><section data-widget-name="widgetProductSection" id="7dkhcBIgswh6g9eMciBg6S"><div class="relative z-0 [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)]" style="--mobile-curve-height:15;--tablet-curve-height:91;--desktop-small-curve-height:156;--desktop-large-curve-height:204"><svg class="w-full h-[calc(var(--curve-height)_*_1px)] translate-y-[calc(var(--curve-height)_*_-1px_+_0.5px)] z-[1] block pointer-events-none" preserveAspectRatio="none" viewBox="0 0 100 100"><path class="fill-[#FFFFFF]" d="m 0,0 C 33.3,133 66.6,133 100,0 L 100,100 L 0,100 z"></path></svg><div class="pt-14 tablet-sm:pt-[72px] desktop-sm:pt-20 desktop-lg:pt-[100px] pb-16 tablet-sm:pb-[100px] desktop-sm:pb-[140px] desktop-lg:pb-[180px] relative z-10 mt-[calc(var(--curve-height)*-1px)] flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16"><section data-widget-name="widgetTabs" id="1gE6c251iztku4zpINGFWN"><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto shadow-custom border-2 border-whiteSmoke bg-white rounded-[8px] tablet-sm:rounded-[12px] desktop-lg:rounded-[16px]"><div class="p-4 tablet-sm:p-8 desktop-sm:p-6 desktop-lg:p-10 text-center"><h3 class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-5 desktop-sm:text-tablet-sm/heading-4 desktop-lg:text-desktop-large/heading-3">Make social the focal point of your omnichannel strategy</h3><div class="text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1 mt-2.5 tablet-sm:mt-3 desktop-sm:mt-3.5 desktop-lg:mt-4">Ensure seamless customer engagement on your customers’ preferred social channels.</div></div><div dir="ltr" data-orientation="horizontal" class="border-t border-[#999999]/70 w-auto relative grid"><div class="w-full overflow-x-auto"><div class="flex min-w-fit w-full relative"><div role="tablist" aria-orientation="horizontal" class="items-center justify-center rounded-md grid grid-flow-col w-full h-fit border-none bg-inherit text-inherit mb-1 p-0 tablet:mb-0" style="outline:none;grid-template-columns:repeat(3, minmax(140px, 1fr))" tabindex="-1" data-orientation="horizontal"><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="true" aria-controls="radix-:R2ll9afnnnkva:-content-0" data-state="active" id="radix-:R2ll9afnnnkva:-trigger-0" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Unified Experience</h4></button><div class="self-center border-l-[1px] border-[#999999]/70 h-16 tablet:h-12 desktop-sm:h-14 z-10"></div></div><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="false" aria-controls="radix-:R2ll9afnnnkva:-content-1" data-state="inactive" id="radix-:R2ll9afnnnkva:-trigger-1" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Channel Prioritization</h4></button><div class="self-center border-l-[1px] border-[#999999]/70 h-16 tablet:h-12 desktop-sm:h-14 z-10"></div></div><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="false" aria-controls="radix-:R2ll9afnnnkva:-content-2" data-state="inactive" id="radix-:R2ll9afnnnkva:-trigger-2" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Seamless Channel Deflection</h4></button></div></div><div style="--tab-pointer-location-horizontal:0.16666666666666666" class="absolute bottom-0 z-10 h-2.5 desktop-sm:h-4 w-full bg-gradient-to-l rtl:bg-gradient-to-r from-primarySunOrange from-[5%] via-primaryEarthGreen via-[10%] to-primarySkyBlue to-[100%] transition-[clip-path] tabs-pointer-horizontal"></div></div></div><div class="grid grid-rows-1 grid-cols-1 tablet:place-items-center"><div data-state="active" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R2ll9afnnnkva:-trigger-0" id="radix-:R2ll9afnnnkva:-content-0" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 mt-0 opacity-1 pointer-events-auto" style="animation-duration:0s"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Connect conversations across different social platforms</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Bring conversations happening across multiple channels in a single view to ensure effortless responses, agent efficiency and accuracy.</p></div><img alt="Connect conversations across different social platforms" loading="lazy" width="1920" height="1260" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/7kNzMge6BZoX7Ig07VkqJY/e7280112bad92d51fea245dc13fed9e9/carousel_content_block_social_media_channels_connect_conversations_across_different_social_platforms_default?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/7kNzMge6BZoX7Ig07VkqJY/e7280112bad92d51fea245dc13fed9e9/carousel_content_block_social_media_channels_connect_conversations_across_different_social_platforms_default?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/7kNzMge6BZoX7Ig07VkqJY/e7280112bad92d51fea245dc13fed9e9/carousel_content_block_social_media_channels_connect_conversations_across_different_social_platforms_default?w=3840&q=50&fm=webp"/></div></div><div data-state="inactive" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R2ll9afnnnkva:-trigger-1" id="radix-:R2ll9afnnnkva:-content-1" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 opacity-0 pointer-events-none mt-0"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Identify channel preferences</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Optimize channel coverage by identifying customers’ preferred channels to prioritize agent assignment to the channels.</p></div><img alt="Identify channel preferences" loading="lazy" width="1920" height="1236" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/2J5RpNDJhVUo05REhmU4HF/fe9b535732ea1ef3231de663dfc89572/carousel_content_block_social_media_channels_identify_channel_preferences_default?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/2J5RpNDJhVUo05REhmU4HF/fe9b535732ea1ef3231de663dfc89572/carousel_content_block_social_media_channels_identify_channel_preferences_default?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/2J5RpNDJhVUo05REhmU4HF/fe9b535732ea1ef3231de663dfc89572/carousel_content_block_social_media_channels_identify_channel_preferences_default?w=3840&q=50&fm=webp"/></div></div><div data-state="inactive" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R2ll9afnnnkva:-trigger-2" id="radix-:R2ll9afnnnkva:-content-2" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 opacity-0 pointer-events-none mt-0"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Simplify channel hopping for customers</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Leverage 100% safe and secure channel transitioning without losing context of customer conversations.</p></div><img alt="Simplify channel hopping for customers" loading="lazy" width="1920" height="1260" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/5Os6sOorIDjatCFgM00PE3/35b4965767409619c5a6061cb44e56fb/carousel_content_block_social_media_channels_simplify_channel_hopping_for_customers_default?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/5Os6sOorIDjatCFgM00PE3/35b4965767409619c5a6061cb44e56fb/carousel_content_block_social_media_channels_simplify_channel_hopping_for_customers_default?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/5Os6sOorIDjatCFgM00PE3/35b4965767409619c5a6061cb44e56fb/carousel_content_block_social_media_channels_simplify_channel_hopping_for_customers_default?w=3840&q=50&fm=webp"/></div></div></div></div></div></section></div></div></section><section data-widget-name="widgetProductSection" id="7CsbpmwIUK7QoRtesIEK52"><div class="relative z-0 bg-[#F5F5F5] [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)]" style="--mobile-curve-height:15;--tablet-curve-height:91;--desktop-small-curve-height:156;--desktop-large-curve-height:204"><svg class="w-full h-[calc(var(--curve-height)_*_1px)] translate-y-[calc(var(--curve-height)_*_-1px_+_0.5px)] z-[1] block pointer-events-none" preserveAspectRatio="none" viewBox="0 0 100 100"><path class="fill-[#F5F5F5]" d="m 0,0 C 33.3,133 66.6,133 100,0 L 100,100 L 0,100 z"></path></svg><div class="pt-14 tablet-sm:pt-[72px] desktop-sm:pt-20 desktop-lg:pt-[100px] pb-16 tablet-sm:pb-[100px] desktop-sm:pb-[140px] desktop-lg:pb-[180px] relative z-10 mt-[calc(var(--curve-height)*-1px)] flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16"><section data-widget-name="widgetAccordion" id="4dBBpQlrv7ZnY0Rtzc0BAi"><script type="application/ld+json">{"@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What are the key capabilities of social media customer service software?","acceptedAnswer":{"@type":"Answer","text":"<p>The key capabilities of social media customer service software are as follows:</p><ul><li><p><b>Omnichannel Coverage:</b> Enables smooth support across platforms, keeping conversation history consistent and context-aware for customer interactions. </p></li><li><p><a href=\"https://www.sprinklr.com/products/customer-service/conversational-ai/\"><b><u>Conversational AI</u></b></a><b>:</b> Automates real-time responses, providing instant, intelligent support for common questions. </p></li><li><p><b>Routing and Deflection:</b> Directs inquiries to the right support channel or agent, optimizing response efficiency. </p></li><li><p><a href=\"https://www.sprinklr.com/products/consumer-intelligence/social-listening/\"><b><u>Social Listening</u></b></a><b>:</b> Tracks brand mentions and keywords on social media for proactive engagement and issue management. </p></li><li><p><b>Sentiment Analysis:</b> Identifies emotional tones in messages, prioritizing urgent or negative feedback for quick resolution. </p></li><li><p><b>Integrated CRM:</b> Enhances service with customer history and data, tailoring interactions and speeding up resolutions. </p></li><li><p><a href=\"https://www.sprinklr.com/products/customer-service/analytics-and-reporting/\"><b><u>Analytics and Reporting</u></b></a><b>:</b> Delivers insights on engagement, performance, and trends, guiding strategy to improve service.</p></li></ul><p></p>"}},{"@type":"Question","name":"How many social media channels does Sprinklr support?","acceptedAnswer":{"@type":"Answer","text":"<p>Sprinklr supports 24+ social channels — including LinkedIn, Facebook, Instagram, X, WhatsApp, Pinterest, Reddit and YouTube. Delivering top-notch omnichannel service experiences depends on the seamless context flow between every channel your customer frequents — and Sprinklr’s social reach helps you achieve that. See the complete length and breadth of our channel coverage <a href=\"https://www.sprinklr.com/help/categories/service-channels/63a071fe858d2d1474d26cc3\"><u>here</u></a>.</p>"}},{"@type":"Question","name":"How does Sprinklr social customer service software work?","acceptedAnswer":{"@type":"Answer","text":"<p>Sprinklr’s social customer service software primarily works through five distinct stages: </p><ul><li><p>It analyzes and organizes brand-related discussions, distinguishing priority interactions.</p></li><li><p>Employs human-like AI to boost self-service and handle common questions.</p></li><li><p>Directs messages that need engagement to agents qualified in specific skills.</p></li><li><p>Empowers agents with AI assistance for effective problem-solving and first contact resolution.</p></li><li><p>Measures and displays performance metrics for the social customer service program.</p></li></ul><p></p>"}},{"@type":"Question","name":"Can social media customer service software integrate with the existing systems?","acceptedAnswer":{"@type":"Answer","text":"<p>Yes, social media customer service software can integrate with all your key systems — including all digital channels, CRM systems, marketing automation and <a href=\"https://www.sprinklr.com/products/social-media-management/social-media-publishing-platform/\"><u>social media publishing solutions</u></a>. Advanced solutions like Sprinklr also integrate with generative AI, crafting responses that hit that sweet spot of being both relevant and spot-on wherever you're interacting with customers on social media. You can, in fact, give it a whirl to see what that looks like with <a href=\"https://www.sprinklr.com/products/platform/ai-plus/\"><u>Sprinklr AI+</u></a>.</p><p>Keen to meet your customers right where they hang out without breaking a sweat? Give Sprinklr Social a <a href=\"https://lite.sprinklr.com/signup?product=social\"><u>free try for 30 days</u></a> – it’s efficient, insightful, and always ready to save the day.</p>"}}]}</script><div class="flex flex-col items-center justify-center mx-auto px-6 tablet-sm:px-10 desktop-sm:px-0 desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px]"><p class="whitespace-pre-line text-center text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-3">Frequently asked questions</p><div class="w-full desktop-sm:w-[740px] desktop-lg:w-[978px]"><div class="w-full"><div class="w-full pt-2 desktop-sm:pt-5 desktop-lg:pt-7" data-orientation="vertical"><div data-state="closed" data-orientation="vertical" class="pl-6 border-b last:border-none border-[#DEDEDE] py-6 tablet-sm:py-9 ps-0"><button type="button" aria-controls="radix-:R17llbafnnnkva:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:R7llbafnnnkva:" class="grid text-start grid-cols-[16px_1fr] items-center text-mobile-sm/body-1-bold gap-4 tablet-sm:text-tablet-sm/heading-6 tablet-sm:gap-6 tablet-sm:grid-cols-[24px_1fr] desktop-lg:text-desktop-large/heading-6 [&[data-state=open]>.accordionCollapsedIcon]:hidden [&[data-state=open]>.accordionExpandedIcon]:block" data-radix-collection-item=""><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 17" class="h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-mintyBlueGradient rounded-full accordionCollapsedIcon"><rect width="4" height="17" x="6.5" fill="#fff" rx="2"></rect><rect width="4" height="17" x="17" y="6.5" fill="#fff" rx="2" transform="rotate(90 17 6.5)"></rect></svg><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 5" class="hidden h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-primarySpaceGrey dark:bg-gainsboroGray rounded-full accordionExpandedIcon fill-white"><rect width="4" height="17" y="4.5" rx="2" transform="rotate(-90 0 4.5)"></rect></svg>What is social media customer service software?</button><div data-state="closed" id="radix-:R17llbafnnnkva:" role="region" aria-labelledby="radix-:R7llbafnnnkva:" data-orientation="vertical" class="overflow-hidden grid grid-rows-0fr data-[state=open]:grid-rows-1fr transition-grid-rows !duration-150" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"><div class="min-h-0"><div class="py-2 text-slateGray dark:text-white text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-3"><div class="prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] ps-8 tablet-sm:ps-12 space-y-6 prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ol:space-y-4 prose-ul:space-y-4"><p>Social media customer service software is a tool designed to manage and facilitate customer service interactions over social media platforms. It centralizes social media conversations into a single interface, enabling businesses to efficiently monitor, respond to and engage with customer queries, complaints and feedback across various social channels.</p></div></div></div></div></div><div data-state="closed" data-orientation="vertical" class="pl-6 border-b last:border-none border-[#DEDEDE] py-6 tablet-sm:py-9 ps-0"><button type="button" aria-controls="radix-:R1bllbafnnnkva:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:Rbllbafnnnkva:" class="grid text-start grid-cols-[16px_1fr] items-center text-mobile-sm/body-1-bold gap-4 tablet-sm:text-tablet-sm/heading-6 tablet-sm:gap-6 tablet-sm:grid-cols-[24px_1fr] desktop-lg:text-desktop-large/heading-6 [&[data-state=open]>.accordionCollapsedIcon]:hidden [&[data-state=open]>.accordionExpandedIcon]:block" data-radix-collection-item=""><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 17" class="h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-mintyBlueGradient rounded-full accordionCollapsedIcon"><rect width="4" height="17" x="6.5" fill="#fff" rx="2"></rect><rect width="4" height="17" x="17" y="6.5" fill="#fff" rx="2" transform="rotate(90 17 6.5)"></rect></svg><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 5" class="hidden h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-primarySpaceGrey dark:bg-gainsboroGray rounded-full accordionExpandedIcon fill-white"><rect width="4" height="17" y="4.5" rx="2" transform="rotate(-90 0 4.5)"></rect></svg>Why do you need to service customer queries on social media?</button><div data-state="closed" id="radix-:R1bllbafnnnkva:" role="region" aria-labelledby="radix-:Rbllbafnnnkva:" data-orientation="vertical" class="overflow-hidden grid grid-rows-0fr data-[state=open]:grid-rows-1fr transition-grid-rows !duration-150" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"><div class="min-h-0"><div class="py-2 text-slateGray dark:text-white text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-3"><div class="prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] ps-8 tablet-sm:ps-12 space-y-6 prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ol:space-y-4 prose-ul:space-y-4"><p>You need to service customer queries on social media for the following reasons:</p><ul><li class="m-0 p-0"><strong class="font-bold">Customer experience:</strong> Providing consistent, omnichannel support across social media meets the demand for quick and accessible service, ensuring a seamless <a data-link-type="external" href="https://www.sprinklr.com/cxm/customer-journey/" class="font-semibold text-primaryOceanBlue hover:underline"><u>customer journey</u></a>.</li><li class="m-0 p-0"><strong class="font-bold">Brand reputation: </strong>Prompt social customer service can prevent negative feedback from escalating, safeguarding brand reputation by addressing concerns before they lead to wider criticism.</li><li class="m-0 p-0"><strong class="font-bold">Cost management:</strong> Utilizing social media and <a data-link-type="external" href="https://www.sprinklr.com/blog/ai-in-customer-service/" class="font-semibold text-primaryOceanBlue hover:underline"><u>AI for customer service</u></a> lowers operational costs by diverting inquiries from more expensive service channels.</li><li class="m-0 p-0"><strong class="font-bold">Revenue generation:</strong> Social support converts inquiries into sales, builds loyalty, and uses analytics to link customer engagement directly to revenue growth.</li></ul></div></div></div></div></div><div data-state="closed" data-orientation="vertical" class="pl-6 border-b last:border-none border-[#DEDEDE] py-6 tablet-sm:py-9 ps-0"><button type="button" aria-controls="radix-:R1fllbafnnnkva:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:Rfllbafnnnkva:" class="grid text-start grid-cols-[16px_1fr] items-center text-mobile-sm/body-1-bold gap-4 tablet-sm:text-tablet-sm/heading-6 tablet-sm:gap-6 tablet-sm:grid-cols-[24px_1fr] desktop-lg:text-desktop-large/heading-6 [&[data-state=open]>.accordionCollapsedIcon]:hidden [&[data-state=open]>.accordionExpandedIcon]:block" data-radix-collection-item=""><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 17" class="h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-mintyBlueGradient rounded-full accordionCollapsedIcon"><rect width="4" height="17" x="6.5" fill="#fff" rx="2"></rect><rect width="4" height="17" x="17" y="6.5" fill="#fff" rx="2" transform="rotate(90 17 6.5)"></rect></svg><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 5" class="hidden h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-primarySpaceGrey dark:bg-gainsboroGray rounded-full accordionExpandedIcon fill-white"><rect width="4" height="17" y="4.5" rx="2" transform="rotate(-90 0 4.5)"></rect></svg>Which teams in a business benefit from social media customer service software?</button><div data-state="closed" id="radix-:R1fllbafnnnkva:" role="region" aria-labelledby="radix-:Rfllbafnnnkva:" data-orientation="vertical" class="overflow-hidden grid grid-rows-0fr data-[state=open]:grid-rows-1fr transition-grid-rows !duration-150" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"><div class="min-h-0"><div class="py-2 text-slateGray dark:text-white text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-3"><div class="prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] ps-8 tablet-sm:ps-12 space-y-6 prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ol:space-y-4 prose-ul:space-y-4"><p>Customer support, marketing, sales and product development teams commonly use social media customer service software to <a data-link-type="external" href="https://www.sprinklr.com/cxm/customer-engagement/" class="font-semibold text-primaryOceanBlue hover:underline"><u>engage with customers</u></a>, handle inquiries, gather feedback and monitor brand sentiment.</p></div></div></div></div></div><div data-state="closed" data-orientation="vertical" class="pl-6 border-b last:border-none border-[#DEDEDE] py-6 tablet-sm:py-9 ps-0"><button type="button" aria-controls="radix-:R1jllbafnnnkva:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:Rjllbafnnnkva:" class="grid text-start grid-cols-[16px_1fr] items-center text-mobile-sm/body-1-bold gap-4 tablet-sm:text-tablet-sm/heading-6 tablet-sm:gap-6 tablet-sm:grid-cols-[24px_1fr] desktop-lg:text-desktop-large/heading-6 [&[data-state=open]>.accordionCollapsedIcon]:hidden [&[data-state=open]>.accordionExpandedIcon]:block" data-radix-collection-item=""><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 17" class="h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-mintyBlueGradient rounded-full accordionCollapsedIcon"><rect width="4" height="17" x="6.5" fill="#fff" rx="2"></rect><rect width="4" height="17" x="17" y="6.5" fill="#fff" rx="2" transform="rotate(90 17 6.5)"></rect></svg><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 5" class="hidden h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-primarySpaceGrey dark:bg-gainsboroGray rounded-full accordionExpandedIcon fill-white"><rect width="4" height="17" y="4.5" rx="2" transform="rotate(-90 0 4.5)"></rect></svg>What are the key capabilities of social media customer service software?</button><div data-state="closed" id="radix-:R1jllbafnnnkva:" role="region" aria-labelledby="radix-:Rjllbafnnnkva:" data-orientation="vertical" class="overflow-hidden grid grid-rows-0fr data-[state=open]:grid-rows-1fr transition-grid-rows !duration-150" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"><div class="min-h-0"><div class="py-2 text-slateGray dark:text-white text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-3"><div class="prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] ps-8 tablet-sm:ps-12 space-y-6 prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ol:space-y-4 prose-ul:space-y-4"><p>The key capabilities of social media customer service software are as follows:</p><ul><li class="m-0 p-0"><strong class="font-bold">Omnichannel Coverage:</strong> Enables smooth support across platforms, keeping conversation history consistent and context-aware for customer interactions. </li><li class="m-0 p-0"><a data-link-type="external" href="https://www.sprinklr.com/products/customer-service/conversational-ai/" class="font-semibold text-primaryOceanBlue hover:underline"><strong class="font-bold"><u>Conversational AI</u></strong></a><strong class="font-bold">:</strong> Automates real-time responses, providing instant, intelligent support for common questions. </li><li class="m-0 p-0"><strong class="font-bold">Routing and Deflection:</strong> Directs inquiries to the right support channel or agent, optimizing response efficiency. </li><li class="m-0 p-0"><a data-link-type="external" href="https://www.sprinklr.com/products/consumer-intelligence/social-listening/" class="font-semibold text-primaryOceanBlue hover:underline"><strong class="font-bold"><u>Social Listening</u></strong></a><strong class="font-bold">:</strong> Tracks brand mentions and keywords on social media for proactive engagement and issue management. </li><li class="m-0 p-0"><strong class="font-bold">Sentiment Analysis:</strong> Identifies emotional tones in messages, prioritizing urgent or negative feedback for quick resolution. </li><li class="m-0 p-0"><strong class="font-bold">Integrated CRM:</strong> Enhances service with customer history and data, tailoring interactions and speeding up resolutions. </li><li class="m-0 p-0"><a data-link-type="external" href="https://www.sprinklr.com/products/customer-service/analytics-and-reporting/" class="font-semibold text-primaryOceanBlue hover:underline"><strong class="font-bold"><u>Analytics and Reporting</u></strong></a><strong class="font-bold">:</strong> Delivers insights on engagement, performance, and trends, guiding strategy to improve service.</li></ul></div></div></div></div></div><div data-state="closed" data-orientation="vertical" class="pl-6 border-b last:border-none border-[#DEDEDE] py-6 tablet-sm:py-9 ps-0"><button type="button" aria-controls="radix-:R1nllbafnnnkva:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:Rnllbafnnnkva:" class="grid text-start grid-cols-[16px_1fr] items-center text-mobile-sm/body-1-bold gap-4 tablet-sm:text-tablet-sm/heading-6 tablet-sm:gap-6 tablet-sm:grid-cols-[24px_1fr] desktop-lg:text-desktop-large/heading-6 [&[data-state=open]>.accordionCollapsedIcon]:hidden [&[data-state=open]>.accordionExpandedIcon]:block" data-radix-collection-item=""><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 17" class="h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-mintyBlueGradient rounded-full accordionCollapsedIcon"><rect width="4" height="17" x="6.5" fill="#fff" rx="2"></rect><rect width="4" height="17" x="17" y="6.5" fill="#fff" rx="2" transform="rotate(90 17 6.5)"></rect></svg><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 5" class="hidden h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-primarySpaceGrey dark:bg-gainsboroGray rounded-full accordionExpandedIcon fill-white"><rect width="4" height="17" y="4.5" rx="2" transform="rotate(-90 0 4.5)"></rect></svg>How many social media channels does Sprinklr support?</button><div data-state="closed" id="radix-:R1nllbafnnnkva:" role="region" aria-labelledby="radix-:Rnllbafnnnkva:" data-orientation="vertical" class="overflow-hidden grid grid-rows-0fr data-[state=open]:grid-rows-1fr transition-grid-rows !duration-150" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"><div class="min-h-0"><div class="py-2 text-slateGray dark:text-white text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-3"><div class="prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] ps-8 tablet-sm:ps-12 space-y-6 prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ol:space-y-4 prose-ul:space-y-4"><p>Sprinklr supports 24+ social channels — including LinkedIn, Facebook, Instagram, X, WhatsApp, Pinterest, Reddit and YouTube. Delivering top-notch omnichannel service experiences depends on the seamless context flow between every channel your customer frequents — and Sprinklr’s social reach helps you achieve that. See the complete length and breadth of our channel coverage <a data-link-type="external" href="https://www.sprinklr.com/help/categories/service-channels/63a071fe858d2d1474d26cc3/" class="font-semibold text-primaryOceanBlue hover:underline"><u>here</u></a>.</p></div></div></div></div></div><div data-state="closed" data-orientation="vertical" class="pl-6 border-b last:border-none border-[#DEDEDE] py-6 tablet-sm:py-9 ps-0"><button type="button" aria-controls="radix-:R1rllbafnnnkva:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:Rrllbafnnnkva:" class="grid text-start grid-cols-[16px_1fr] items-center text-mobile-sm/body-1-bold gap-4 tablet-sm:text-tablet-sm/heading-6 tablet-sm:gap-6 tablet-sm:grid-cols-[24px_1fr] desktop-lg:text-desktop-large/heading-6 [&[data-state=open]>.accordionCollapsedIcon]:hidden [&[data-state=open]>.accordionExpandedIcon]:block" data-radix-collection-item=""><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 17" class="h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-mintyBlueGradient rounded-full accordionCollapsedIcon"><rect width="4" height="17" x="6.5" fill="#fff" rx="2"></rect><rect width="4" height="17" x="17" y="6.5" fill="#fff" rx="2" transform="rotate(90 17 6.5)"></rect></svg><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 5" class="hidden h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-primarySpaceGrey dark:bg-gainsboroGray rounded-full accordionExpandedIcon fill-white"><rect width="4" height="17" y="4.5" rx="2" transform="rotate(-90 0 4.5)"></rect></svg>How does Sprinklr social customer service software work?</button><div data-state="closed" id="radix-:R1rllbafnnnkva:" role="region" aria-labelledby="radix-:Rrllbafnnnkva:" data-orientation="vertical" class="overflow-hidden grid grid-rows-0fr data-[state=open]:grid-rows-1fr transition-grid-rows !duration-150" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"><div class="min-h-0"><div class="py-2 text-slateGray dark:text-white text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-3"><div class="prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] ps-8 tablet-sm:ps-12 space-y-6 prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ol:space-y-4 prose-ul:space-y-4"><p>Sprinklr’s social customer service software primarily works through five distinct stages: </p><ul><li class="m-0 p-0">It analyzes and organizes brand-related discussions, distinguishing priority interactions.</li><li class="m-0 p-0">Employs human-like AI to boost self-service and handle common questions.</li><li class="m-0 p-0">Directs messages that need engagement to agents qualified in specific skills.</li><li class="m-0 p-0">Empowers agents with AI assistance for effective problem-solving and first contact resolution.</li><li class="m-0 p-0">Measures and displays performance metrics for the social customer service program.</li></ul></div></div></div></div></div><div data-state="closed" data-orientation="vertical" class="pl-6 border-b last:border-none border-[#DEDEDE] py-6 tablet-sm:py-9 ps-0"><button type="button" aria-controls="radix-:R1vllbafnnnkva:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:Rvllbafnnnkva:" class="grid text-start grid-cols-[16px_1fr] items-center text-mobile-sm/body-1-bold gap-4 tablet-sm:text-tablet-sm/heading-6 tablet-sm:gap-6 tablet-sm:grid-cols-[24px_1fr] desktop-lg:text-desktop-large/heading-6 [&[data-state=open]>.accordionCollapsedIcon]:hidden [&[data-state=open]>.accordionExpandedIcon]:block" data-radix-collection-item=""><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 17" class="h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-mintyBlueGradient rounded-full accordionCollapsedIcon"><rect width="4" height="17" x="6.5" fill="#fff" rx="2"></rect><rect width="4" height="17" x="17" y="6.5" fill="#fff" rx="2" transform="rotate(90 17 6.5)"></rect></svg><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 5" class="hidden h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-primarySpaceGrey dark:bg-gainsboroGray rounded-full accordionExpandedIcon fill-white"><rect width="4" height="17" y="4.5" rx="2" transform="rotate(-90 0 4.5)"></rect></svg>Can social media customer service software integrate with the existing systems?</button><div data-state="closed" id="radix-:R1vllbafnnnkva:" role="region" aria-labelledby="radix-:Rvllbafnnnkva:" data-orientation="vertical" class="overflow-hidden grid grid-rows-0fr data-[state=open]:grid-rows-1fr transition-grid-rows !duration-150" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"><div class="min-h-0"><div class="py-2 text-slateGray dark:text-white text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-3"><div class="prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] ps-8 tablet-sm:ps-12 space-y-6 prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ol:space-y-4 prose-ul:space-y-4"><p>Yes, social media customer service software can integrate with all your key systems — including all digital channels, CRM systems, marketing automation and <a data-link-type="external" href="https://www.sprinklr.com/products/social-media-management/social-media-publishing-platform/" class="font-semibold text-primaryOceanBlue hover:underline"><u>social media publishing solutions</u></a>. Advanced solutions like Sprinklr also integrate with generative AI, crafting responses that hit that sweet spot of being both relevant and spot-on wherever you're interacting with customers on social media. You can, in fact, give it a whirl to see what that looks like with <a data-link-type="external" href="https://www.sprinklr.com/products/platform/ai-plus/" class="font-semibold text-primaryOceanBlue hover:underline"><u>Sprinklr AI+</u></a>.</p><p>Keen to meet your customers right where they hang out without breaking a sweat? Give Sprinklr Social a <a data-link-type="external" href="https://lite.sprinklr.com/signup?product=social" class="font-semibold text-primaryOceanBlue hover:underline"><u>free try for 30 days</u></a> – it’s efficient, insightful, and always ready to save the day.</p></div></div></div></div></div></div></div></div></div></section></div></div></section><section data-widget-name="widgetProductSection" id="1Pw7fp7MZKMi3TQFiKonlB"><div class="relative z-0 [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)]" style="--mobile-curve-height:15;--tablet-curve-height:91;--desktop-small-curve-height:156;--desktop-large-curve-height:204"><svg class="w-full h-[calc(var(--curve-height)_*_1px)] translate-y-[calc(var(--curve-height)_*_-1px_+_0.5px)] z-[1] block pointer-events-none" preserveAspectRatio="none" viewBox="0 0 100 100"><path class="fill-[#FFFFFF]" d="m 0,0 C 33.3,133 66.6,133 100,0 L 100,100 L 0,100 z"></path></svg><div class="pt-14 tablet-sm:pt-[72px] desktop-sm:pt-20 desktop-lg:pt-[100px] pb-16 tablet-sm:pb-[100px] desktop-sm:pb-[140px] desktop-lg:pb-[180px] relative z-10 mt-[calc(var(--curve-height)*-1px)] flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16"><section data-widget-name="ResourceGridWidget" id="DOPVXyYbWZlIm2jOtfS7M"><div class="mx-auto max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px]"><p class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-4 desktop-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3 text-center mb-8 tablet-sm:mb-12 desktop-sm:mb-16 w-full">Sprinklr resources</p><div class="hidden desktop-sm:block"><div class="grid grid-flow-col auto-cols-fr gap-5 desktop-lg:gap-10"><div class="w-full"><a class="peer" href="/blog/social-media-customer-service/"><div class="rounded-sm-alt w-full overflow-hidden"><img alt="Social media customer service: How to do it right " loading="lazy" width="1920" height="1280" decoding="async" data-nimg="1" class="w-full h-auto object-cover max-h-[340px] transform hover:scale-105 transition-transform ease-in-out duration-300 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1e5FZnsdQGj9Lj1FNmV2tn/faa34c6e7f43f11b1ca189432ec456fb/resource_card_social_media_channels_social_media_customer_service__how_to_do_it_right_default?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/1e5FZnsdQGj9Lj1FNmV2tn/faa34c6e7f43f11b1ca189432ec456fb/resource_card_social_media_channels_social_media_customer_service__how_to_do_it_right_default?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/1e5FZnsdQGj9Lj1FNmV2tn/faa34c6e7f43f11b1ca189432ec456fb/resource_card_social_media_channels_social_media_customer_service__how_to_do_it_right_default?w=3840&q=50&fm=webp"/></div></a><div class="inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-primarySpaceGrey text-white mt-6">BLOG</div><a class="peer-hover:underline peer-hover:text-primaryOceanBlue" href="/blog/social-media-customer-service/"><span class="whitespace-pre-line block text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mt-5 desktop-lg:mt-5 hover:text-primaryOceanBlue hover:underline">Social media customer service: How to do it right </span></a><p class="whitespace-pre-line text-tablet-sm/body-2 desktop-lg:text-desktop-large/body-3 mt-4">Social media customer service is the practice of providing customer service and support through various social media platforms.</p><a href="/blog/social-media-customer-service/"><span class="flex items-center gap-3 text-baseBlack dark:text-white cursor-pointer desktop-sm:mt-6 desktop-lg:mt-8 hover:underline hover:text-primaryOceanBlue"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px] rtl:-scale-100"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Learn more</span></span></a></div><div class="flex flex-col tablet-sm:gap-12 tablet-sm:h-full desktop-sm:gap-14"><div class="flex flex-col desktop-sm:flex-row gap-x-10"><a class="w-full desktop-sm:max-w-[164px] rounded-sm-alt overflow-hidden h-[220px] tablet-sm:h-[240px] desktop-sm:h-[146px]" href="/blog/social-media-customer-care/"><img alt="The 5 killers of customer care on social and how to save the day for your customers and brand" loading="lazy" width="1920" height="1318" decoding="async" data-nimg="1" class="object-cover w-full h-full desktop-sm:transform desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/5Lcojl7VO9A8hjbQ7TKP8j/7c9e5c35353fa2d226c800c1ad0a2e14/resource_card_social_media_channels_the_5_killers_of_customer_care_on_social_and_how_to_save_the_day_for_your_customers_and_bran?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/5Lcojl7VO9A8hjbQ7TKP8j/7c9e5c35353fa2d226c800c1ad0a2e14/resource_card_social_media_channels_the_5_killers_of_customer_care_on_social_and_how_to_save_the_day_for_your_customers_and_bran?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/5Lcojl7VO9A8hjbQ7TKP8j/7c9e5c35353fa2d226c800c1ad0a2e14/resource_card_social_media_channels_the_5_killers_of_customer_care_on_social_and_how_to_save_the_day_for_your_customers_and_bran?w=3840&q=50&fm=webp"/></a><div class="flex-1 flex flex-col max-tablet-sm:justify-between justify-start h-full"><div class="inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-primarySpaceGrey text-white mt-4 tablet-sm:mt-6 desktop-sm:mt-0">BLOG</div><div class="flex flex-col flex-1 justify-between"><a href="/blog/social-media-customer-care/"><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5 hover:underline hover:text-primaryOceanBlue mt-4 desktop-lg:mt-5 line-clamp-3">The 5 killers of customer care on social</p></a><a href="/blog/social-media-customer-care/"><span class="flex items-center gap-3 text-baseBlack dark:text-white mt-4 cursor-pointer hover:underline hover:text-primaryOceanBlue"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px] rtl:-scale-100"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Learn more</span></span></a></div></div></div><div class="flex flex-col desktop-sm:flex-row gap-x-10"><a class="w-full desktop-sm:max-w-[164px] rounded-sm-alt overflow-hidden h-[220px] tablet-sm:h-[240px] desktop-sm:h-[146px]" href="/blog/social-media-customer-service-metrics/"><img alt="5 social media customer service metrics to track in 2023" loading="lazy" width="1920" height="904" decoding="async" data-nimg="1" class="object-cover w-full h-full desktop-sm:transform desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/3qqq8fiBxx3AM3F6ViLe72/d410ddcbf12a48a3f856acd1a67c8509/resource_card_social_media_channels_5_social_media_customer_service_metrics_to_track_in_2023_default?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/3qqq8fiBxx3AM3F6ViLe72/d410ddcbf12a48a3f856acd1a67c8509/resource_card_social_media_channels_5_social_media_customer_service_metrics_to_track_in_2023_default?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/3qqq8fiBxx3AM3F6ViLe72/d410ddcbf12a48a3f856acd1a67c8509/resource_card_social_media_channels_5_social_media_customer_service_metrics_to_track_in_2023_default?w=3840&q=50&fm=webp"/></a><div class="flex-1 flex flex-col max-tablet-sm:justify-between justify-start h-full"><div class="inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-primarySpaceGrey text-white mt-4 tablet-sm:mt-6 desktop-sm:mt-0">BLOG</div><div class="flex flex-col flex-1 justify-between"><a href="/blog/social-media-customer-service-metrics/"><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5 hover:underline hover:text-primaryOceanBlue mt-4 desktop-lg:mt-5 line-clamp-3">5 social media customer service metrics to track</p></a><a href="/blog/social-media-customer-service-metrics/"><span class="flex items-center gap-3 text-baseBlack dark:text-white mt-4 cursor-pointer hover:underline hover:text-primaryOceanBlue"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px] rtl:-scale-100"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Learn more</span></span></a></div></div></div><div class="flex flex-col desktop-sm:flex-row gap-x-10"><a class="w-full desktop-sm:max-w-[164px] rounded-sm-alt overflow-hidden h-[220px] tablet-sm:h-[240px] desktop-sm:h-[146px]" href="/blog/customer-experience-social-media/"><img alt="How to leverage social media for improved customer experience" loading="lazy" width="1919" height="1124" decoding="async" data-nimg="1" class="object-cover w-full h-full desktop-sm:transform desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/6U7sOP9H5dzfCOKuD3PSSO/505471888796d8e9287cb858cf306ccb/resource_card_social_media_channels_how_to_leverage_social_media_for_improved_customer_experience_default?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/6U7sOP9H5dzfCOKuD3PSSO/505471888796d8e9287cb858cf306ccb/resource_card_social_media_channels_how_to_leverage_social_media_for_improved_customer_experience_default?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/6U7sOP9H5dzfCOKuD3PSSO/505471888796d8e9287cb858cf306ccb/resource_card_social_media_channels_how_to_leverage_social_media_for_improved_customer_experience_default?w=3840&q=50&fm=webp"/></a><div class="flex-1 flex flex-col max-tablet-sm:justify-between justify-start h-full"><div class="inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-primarySpaceGrey text-white mt-4 tablet-sm:mt-6 desktop-sm:mt-0">BLOG</div><div class="flex flex-col flex-1 justify-between"><a href="/blog/customer-experience-social-media/"><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5 hover:underline hover:text-primaryOceanBlue mt-4 desktop-lg:mt-5 line-clamp-3">Leverage social media for improved customer experience</p></a><a href="/blog/customer-experience-social-media/"><span class="flex items-center gap-3 text-baseBlack dark:text-white mt-4 cursor-pointer hover:underline hover:text-primaryOceanBlue"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px] rtl:-scale-100"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Learn more</span></span></a></div></div></div></div></div></div><div class="block desktop-sm:hidden"><div class="grid grid-cols-1 tablet-sm:grid-cols-2 gap-y-8 desktop-sm:gap-y-10 gap-x-4"><div class="flex flex-col desktop-sm:flex-row gap-x-10"><a class="w-full desktop-sm:max-w-[164px] rounded-sm-alt overflow-hidden h-[220px] tablet-sm:h-[240px] desktop-sm:h-[146px]" href="/blog/social-media-customer-service/"><img alt="Social media customer service: How to do it right " loading="lazy" width="1920" height="1280" decoding="async" data-nimg="1" class="object-cover w-full h-full desktop-sm:transform desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1e5FZnsdQGj9Lj1FNmV2tn/faa34c6e7f43f11b1ca189432ec456fb/resource_card_social_media_channels_social_media_customer_service__how_to_do_it_right_default?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/1e5FZnsdQGj9Lj1FNmV2tn/faa34c6e7f43f11b1ca189432ec456fb/resource_card_social_media_channels_social_media_customer_service__how_to_do_it_right_default?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/1e5FZnsdQGj9Lj1FNmV2tn/faa34c6e7f43f11b1ca189432ec456fb/resource_card_social_media_channels_social_media_customer_service__how_to_do_it_right_default?w=3840&q=50&fm=webp"/></a><div class="flex-1 flex flex-col max-tablet-sm:justify-between justify-start h-full"><div class="inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-primarySpaceGrey text-white mt-4 tablet-sm:mt-6 desktop-sm:mt-0">BLOG</div><div class="flex flex-col flex-1 justify-between"><a href="/blog/social-media-customer-service/"><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5 hover:underline hover:text-primaryOceanBlue mt-4 desktop-lg:mt-5 line-clamp-3">Social media customer service: How to do it right </p></a><a href="/blog/social-media-customer-service/"><span class="flex items-center gap-3 text-baseBlack dark:text-white mt-4 cursor-pointer hover:underline hover:text-primaryOceanBlue"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px] rtl:-scale-100"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 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srcSet="//images.ctfassets.net/ukazlt65o6hl/5Lcojl7VO9A8hjbQ7TKP8j/7c9e5c35353fa2d226c800c1ad0a2e14/resource_card_social_media_channels_the_5_killers_of_customer_care_on_social_and_how_to_save_the_day_for_your_customers_and_bran?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/5Lcojl7VO9A8hjbQ7TKP8j/7c9e5c35353fa2d226c800c1ad0a2e14/resource_card_social_media_channels_the_5_killers_of_customer_care_on_social_and_how_to_save_the_day_for_your_customers_and_bran?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/5Lcojl7VO9A8hjbQ7TKP8j/7c9e5c35353fa2d226c800c1ad0a2e14/resource_card_social_media_channels_the_5_killers_of_customer_care_on_social_and_how_to_save_the_day_for_your_customers_and_bran?w=3840&q=50&fm=webp"/></a><div class="flex-1 flex flex-col max-tablet-sm:justify-between justify-start h-full"><div class="inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-primarySpaceGrey text-white mt-4 tablet-sm:mt-6 desktop-sm:mt-0">BLOG</div><div class="flex flex-col flex-1 justify-between"><a href="/blog/social-media-customer-care/"><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5 hover:underline hover:text-primaryOceanBlue mt-4 desktop-lg:mt-5 line-clamp-3">The 5 killers of customer care on social</p></a><a href="/blog/social-media-customer-care/"><span class="flex items-center gap-3 text-baseBlack dark:text-white mt-4 cursor-pointer hover:underline hover:text-primaryOceanBlue"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px] rtl:-scale-100"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 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more</span></span></a></div></div></div><div class="flex flex-col desktop-sm:flex-row gap-x-10"><a class="w-full desktop-sm:max-w-[164px] rounded-sm-alt overflow-hidden h-[220px] tablet-sm:h-[240px] desktop-sm:h-[146px]" href="/blog/social-media-customer-service-metrics/"><img alt="5 social media customer service metrics to track in 2023" loading="lazy" width="1920" height="904" decoding="async" data-nimg="1" class="object-cover w-full h-full desktop-sm:transform desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/3qqq8fiBxx3AM3F6ViLe72/d410ddcbf12a48a3f856acd1a67c8509/resource_card_social_media_channels_5_social_media_customer_service_metrics_to_track_in_2023_default?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/3qqq8fiBxx3AM3F6ViLe72/d410ddcbf12a48a3f856acd1a67c8509/resource_card_social_media_channels_5_social_media_customer_service_metrics_to_track_in_2023_default?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/3qqq8fiBxx3AM3F6ViLe72/d410ddcbf12a48a3f856acd1a67c8509/resource_card_social_media_channels_5_social_media_customer_service_metrics_to_track_in_2023_default?w=3840&q=50&fm=webp"/></a><div class="flex-1 flex flex-col max-tablet-sm:justify-between justify-start h-full"><div class="inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-primarySpaceGrey text-white mt-4 tablet-sm:mt-6 desktop-sm:mt-0">BLOG</div><div class="flex flex-col flex-1 justify-between"><a href="/blog/social-media-customer-service-metrics/"><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5 hover:underline hover:text-primaryOceanBlue mt-4 desktop-lg:mt-5 line-clamp-3">5 social media customer service metrics to track</p></a><a href="/blog/social-media-customer-service-metrics/"><span class="flex items-center gap-3 text-baseBlack dark:text-white mt-4 cursor-pointer hover:underline hover:text-primaryOceanBlue"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px] rtl:-scale-100"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 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href="/blog/customer-experience-social-media/"><img alt="How to leverage social media for improved customer experience" loading="lazy" width="1919" height="1124" decoding="async" data-nimg="1" class="object-cover w-full h-full desktop-sm:transform desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/6U7sOP9H5dzfCOKuD3PSSO/505471888796d8e9287cb858cf306ccb/resource_card_social_media_channels_how_to_leverage_social_media_for_improved_customer_experience_default?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/6U7sOP9H5dzfCOKuD3PSSO/505471888796d8e9287cb858cf306ccb/resource_card_social_media_channels_how_to_leverage_social_media_for_improved_customer_experience_default?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/6U7sOP9H5dzfCOKuD3PSSO/505471888796d8e9287cb858cf306ccb/resource_card_social_media_channels_how_to_leverage_social_media_for_improved_customer_experience_default?w=3840&q=50&fm=webp"/></a><div class="flex-1 flex flex-col max-tablet-sm:justify-between justify-start h-full"><div class="inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-primarySpaceGrey text-white mt-4 tablet-sm:mt-6 desktop-sm:mt-0">BLOG</div><div class="flex flex-col flex-1 justify-between"><a href="/blog/customer-experience-social-media/"><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5 hover:underline hover:text-primaryOceanBlue mt-4 desktop-lg:mt-5 line-clamp-3">Leverage social media for improved customer experience</p></a><a href="/blog/customer-experience-social-media/"><span class="flex items-center gap-3 text-baseBlack dark:text-white mt-4 cursor-pointer hover:underline hover:text-primaryOceanBlue"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px] rtl:-scale-100"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Learn more</span></span></a></div></div></div></div></div></div></section></div></div></section></main><div class="relative z-10 after:absolute after:h-[2px] after:bg-black after:-top-[1px] after:w-full"><div class="w-full absolute top-0 [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)] pointer-events-none" 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0 9 9" class="fill-black h-3.5"><path d="M5.322 3.822 8.53.102h-.76L4.983 3.338 2.763.1H.204l3.36 4.892L.205 8.9h.76l2.94-3.412 2.343 3.412h2.56L5.322 3.832v-.01ZM4.284 5.034l-.339-.483L1.232.677h1.161L4.583 3.8l.339.483 2.836 4.06H6.597l-2.323-3.32.01.01Z"></path></svg></div></a><a data-link-type="external" href="https://www.linkedin.com/company/sprinklr/"><div class="bg-white h-10 shrink-0 aspect-square rounded-full flex items-center justify-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 21 20" class="fill-black h-3.5"><path d="M5.081 19.926H.988V7.108h4.093v12.818ZM3.032 5.36c-1.308 0-2.37-1.054-2.37-2.327 0-.611.25-1.198.694-1.63A2.405 2.405 0 0 1 3.032.728c.63 0 1.232.243 1.677.675.444.432.694 1.019.694 1.63 0 1.273-1.062 2.327-2.37 2.327ZM20.4 19.926h-4.084v-6.24c0-1.487-.031-3.394-2.128-3.394-2.128 0-2.455 1.616-2.455 3.287v6.347H7.645V7.108h3.925v1.749h.058c.546-1.007 1.881-2.07 3.872-2.07 4.143 0 4.904 2.653 4.904 6.098v7.04H20.4Z"></path></svg></div></a><a 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data-orientation="vertical" class="border-b border-b-cometBlack"><div class="flex"><button type="button" aria-controls="radix-:Riplqfnnnkva:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:R2plqfnnnkva:" class="flex flex-1 items-center justify-between py-4 font-medium transition-all [&[data-state=open]>svg]:rotate-180 hover:no-underline" data-radix-collection-item=""><p class="text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/body-1-bold">Products</p><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="h-4 w-4 shrink-0 transition-transform duration-200"><path d="m6 9 6 6 6-6"></path></svg></button></div><div data-state="closed" id="radix-:Riplqfnnnkva:" hidden="" role="region" aria-labelledby="radix-:R2plqfnnnkva:" data-orientation="vertical" class="overflow-hidden text-sm transition-all data-[state=closed]:animate-accordion-up data-[state=open]:animate-accordion-down pb-2 pt-0" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"></div></div><div data-state="closed" data-orientation="vertical" class="border-b border-b-cometBlack"><div class="flex"><button type="button" aria-controls="radix-:Rkplqfnnnkva:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:R4plqfnnnkva:" class="flex flex-1 items-center justify-between py-4 font-medium transition-all [&[data-state=open]>svg]:rotate-180 hover:no-underline" data-radix-collection-item=""><p class="text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/body-1-bold">Solutions</p><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="h-4 w-4 shrink-0 transition-transform duration-200"><path d="m6 9 6 6 6-6"></path></svg></button></div><div data-state="closed" id="radix-:Rkplqfnnnkva:" hidden="" role="region" aria-labelledby="radix-:R4plqfnnnkva:" data-orientation="vertical" class="overflow-hidden text-sm transition-all data-[state=closed]:animate-accordion-up data-[state=open]:animate-accordion-down pb-2 pt-0" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"></div></div><div data-state="closed" data-orientation="vertical" class="border-b border-b-cometBlack"><div class="flex"><button type="button" aria-controls="radix-:Rmplqfnnnkva:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:R6plqfnnnkva:" class="flex flex-1 items-center justify-between py-4 font-medium transition-all [&[data-state=open]>svg]:rotate-180 hover:no-underline" data-radix-collection-item=""><p class="text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/body-1-bold">Company</p><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="h-4 w-4 shrink-0 transition-transform duration-200"><path d="m6 9 6 6 6-6"></path></svg></button></div><div data-state="closed" id="radix-:Rmplqfnnnkva:" hidden="" role="region" aria-labelledby="radix-:R6plqfnnnkva:" data-orientation="vertical" class="overflow-hidden text-sm transition-all data-[state=closed]:animate-accordion-up data-[state=open]:animate-accordion-down pb-2 pt-0" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"></div></div><div data-state="closed" data-orientation="vertical" class="border-b border-b-cometBlack"><div class="flex"><button type="button" aria-controls="radix-:Roplqfnnnkva:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:R8plqfnnnkva:" class="flex flex-1 items-center justify-between py-4 font-medium transition-all [&[data-state=open]>svg]:rotate-180 hover:no-underline" data-radix-collection-item=""><p class="text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/body-1-bold">Resources</p><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="h-4 w-4 shrink-0 transition-transform duration-200"><path d="m6 9 6 6 6-6"></path></svg></button></div><div data-state="closed" id="radix-:Roplqfnnnkva:" hidden="" role="region" aria-labelledby="radix-:R8plqfnnnkva:" data-orientation="vertical" class="overflow-hidden text-sm transition-all data-[state=closed]:animate-accordion-up data-[state=open]:animate-accordion-down pb-2 pt-0" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"></div></div></div></div><div class="hidden desktop-sm:flex desktop-sm:justify-between gap-x-10"><div class="w-[140px] desktop-lg:w-[200px] flex-none"><p class="text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5">Products</p><div class="grid gap-5 text-silverGray grid-cols-2 desktop-sm:grid-cols-1 desktop-sm:gap-y-2 border-t border-cometBlack desktop-sm:border-0 pt-6"><ul class="flex flex-col gap-y-4 tablet-sm:gap-y-6 desktop-sm:gap-2.5"><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/products/customer-service/">Sprinklr Service</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/products/consumer-intelligence/">Sprinklr Insights</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/products/marketing-and-advertising/">Sprinklr Marketing</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/products/social-media-management/">Sprinklr Social</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/products/platform/">Unified CXM Platform</a></li></ul></div></div><div class="w-[140px] desktop-lg:w-[200px] flex-none"><p class="text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5">Solutions</p><div class="grid gap-5 text-silverGray desktop-sm:grid-cols-1 desktop-sm:gap-y-2 desktop-sm:border-0 pt-6 grid-cols-1 border-t border-cometBlack"><div class="grid grid-flow-row gap-10 desktop-sm:gap-y-10 auto-cols-fr max-desktop-sm:grid-flow-col"><div><p class="max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 text-mobile-sm/overline-3 tablet-sm:text-tablet-sm/overline-3">Industries</p><ul class="flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray"><li class="block hover:underline"><a href="/industries/cpg/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">CPG</span></a></li><li class="block hover:underline"><a href="/industries/financial-services/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Financial Services</span></a></li><li class="block hover:underline"><a href="/industries/government/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Government</span></a></li><li class="block hover:underline"><a href="/industries/retail/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Retail</span></a></li><li class="block hover:underline"><a href="/industries/technology/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Technology</span></a></li><li class="block hover:underline"><a href="/industries/telecom/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Telecommunication</span></a></li><li class="block hover:underline"><a href="/industries/travel-hospitality/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Travel & Hospitality</span></a></li></ul></div><div><p class="max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 text-mobile-sm/overline-3 tablet-sm:text-tablet-sm/overline-3">Teams</p><ul class="flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray"><li class="block hover:underline"><a href="/teams/marketing/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Marketing</span></a></li><li class="block hover:underline"><a href="/teams/customer-service/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Customer Service</span></a></li></ul></div></div></div></div><div class="w-[140px] desktop-lg:w-[200px] flex-none"><p class="text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5">Company</p><div class="grid gap-5 text-silverGray grid-cols-2 desktop-sm:grid-cols-1 desktop-sm:gap-y-2 border-t border-cometBlack desktop-sm:border-0 pt-6"><ul class="flex flex-col gap-y-4 tablet-sm:gap-y-6 desktop-sm:gap-2.5"><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/our-story/">Our Story</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/newsroom/">Newsroom</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/partners/">Partners</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/careers/">Careers</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a data-link-type="external" href="https://investors.sprinklr.com/">Investor Relations</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/trust/">Security & Privacy</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/stories/">Customer Stories</a></li></ul><div class="grid grid-flow-row gap-10 desktop-sm:gap-y-10 desktop-sm:mt-8"><div><p class="max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 text-mobile-sm/overline-3 tablet-sm:text-tablet-sm/overline-3">Support</p><ul class="flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray"><li class="block hover:underline"><a data-link-type="external" href="https://developer.sprinklr.com/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Developer Portal</span></a></li><li class="block hover:underline"><a href="/products/platform/integrations/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Integrations</span></a></li><li class="block hover:underline"><a href="/help/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Help Center</span></a></li><li class="block hover:underline"><a href="/contact-us/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Contact Us</span></a></li></ul></div></div></div></div><div class="flex flex-col w-[140px] desktop-lg:w-[200px]"><p class="text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5">Resources</p><div class="grid gap-5 text-silverGray grid-cols-2 desktop-sm:grid-cols-1 desktop-sm:gap-y-2 border-t border-cometBlack desktop-sm:border-0 pt-6"><ul class="flex flex-col gap-y-4 tablet-sm:gap-y-6 desktop-sm:gap-2.5"><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/analyst-reports/">Analyst Reports</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/demo-center/">Sprinklr Demo Center</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/cx-wise/">Podcasts</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/blog/">Blog</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/cxm/">Guides</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/resources/">eBooks</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/events/">Events & Webinars</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/lp/socialverse2023/">Masterclass</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/services/">Services</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/sprinklr-training/">Training</a></li></ul></div></div><div class="flex flex-col gap-8 w-[140px] desktop-lg:w-[200px]"><div><p class="max-tablet-sm:text-mobile-sm/overline-3 text-white mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 tablet-sm:text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5 normal-case">Social Media Topics</p><ul class="flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray"><li class="block hover:underline"><a href="/cxm/social-listening/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Social Listening Guide</span></a></li><li class="block hover:underline"><a href="/cxm/social-media-monitoring/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Social Media Monitoring</span></a></li><li class="block hover:underline"><a href="/cxm/social-media-management/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Social Media Management</span></a></li><li class="block hover:underline"><a href="/social-media-glossary/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Social Media Glossary</span></a></li></ul></div><div><p class="max-tablet-sm:text-mobile-sm/overline-3 text-white mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 tablet-sm:text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5 normal-case">Customer Service Topics</p><ul class="flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray"><li class="block hover:underline"><a href="/cxm/ccaas/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">CCaaS Guide</span></a></li><li class="block hover:underline"><a href="/cxm/what-is-customer-service/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Customer Service</span></a></li><li class="block hover:underline"><a href="/cxm/contact-center-ai/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Contact Center AI (CCAI)</span></a></li><li class="block hover:underline"><a href="/customer-service-glossary/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Customer Service Glossary</span></a></li></ul></div></div></div></section></div><section class="flex flex-col desktop-sm:flex-row desktop-sm:justify-between items-start 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