Information Technology

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class="img-fluid pr-1 pr-sm-2 lazyload" src="https://www.usu.edu/assets/bs4/images/logos/u-state-logo.png" width="72" height="55" alt="UState logo"></a></div> <a class="nav-brand py-3" href="/index.php">Information Technology</a> <button class="navbar-toggler custom-toggler mr-sm-2 px-2" type="button" data-toggle="offcanvas" aria-haspopup="dialog"><span class="sr-only">Open main menu</span><span class="navbar-toggler-icon"></span></button></div> <div class="navbar-collapse offcanvas-collapse" id="main-navbar" role="dialog" aria-label="Main navigation"> <div class="offcanvas-header px-2"><button type="button" class="btn my-2 offcanvas-close" data-toggle="offcanvas"><i class="fa-solid fa-xmark mr-1"></i> Close </button><button type="button" id="offcanvas-search-btn" class="btn search-btn ml-auto my-2" aria-haspopup="dialog"><span class="sr-only">Open search</span><i class="fa-solid fa-magnifying-glass fa-lg"></i></button></div> <ul class="navbar-nav"><li class="nav-item dropdown 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href="https://www.usu.edu/apply/">Apply</a></li> <li><a class="dropdown-item" href="https://www.usu.edu/visit/">Visit</a></li> <li><a class="dropdown-item" href="https://www.usu.edu/giving/">Give</a></li> <li><a class="dropdown-item" href="https://www.usu.edu/calendar/">Calendar</a></li> <li><a class="dropdown-item" href="https://www.usu.edu/azindex/">A-Z Index</a></li> <li><a class="dropdown-item" href="https://directory.usu.edu/">Directory</a></li> <li><a class="dropdown-item" href="https://library.usu.edu/">Libraries</a></li> </ul> </div> </li> <li class="nav-item"><a class="nav-link" href="https://my.usu.edu"><i class="fa-solid fa-user mr-2 mb-1"></i>MyUSU</a></li> </ul> </div> </div> </nav> <main role="main" id="content" class=""> <div class="jumbotron-fluid jumbotron-full color-blend"> <div class="jumbotron-content xl h-bold container text-white"> <h1 class="text-white mb-0">Get IT Help</h1> <p class="lead text-white mb-0">435.797.HELP (4357) | <a href="https://mylivechat.com/chatnoscript.aspx?HCCID=48409868" onclick="window.open('https://mylivechat.com/chatnoscript.aspx?HCCID=48409868', 'newwindow', 'width=500, height=250'); return false;">Live Chat</a> | <a href="mailto:servicedesk@usu.edu">servicedesk@usu.edu</a></p> </div> </div> <div class="container my-5"> <div class="row"> <div class="col-lg-12">  </div> <div class="col-lg-8"> <div class="row d-flex align-items-center flex-wrap h-100"> <div class="col-4 text-center mb-4"> <span class="fa-stack fa-2x d-block mb-4 mx-auto"> <i class="fas fa-circle fa-stack-2x text-bright-light"></i> <i class="fas fa-lock fa-stack-1x fa-inverse text-white"></i> </span> <a href="https://myid.usu.edu" class="stretched-link h4">Password Help</a> </div> <div class="col-4 text-center mb-4"> <span class="fa-stack fa-2x d-block mb-4 mx-auto"> <i class="fas fa-circle fa-stack-2x text-bright-light"></i> <i class="fas fa-laptop fa-stack-1x fa-inverse text-white"></i> </span> <a href="/labs/index.php" 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class="stretched-link h4">Student Email</a> </div> <div class="col-4 text-center mb-4"> <span class="fa-stack fa-2x d-block mb-4 mx-auto"> <i class="fas fa-circle fa-stack-2x text-bright-light"></i> <i class="fas fa-archive fa-stack-1x fa-inverse text-white"></i> </span> <a href="/data-storage.php" class="stretched-link h4">Data Storage</a> </div> </div> </div> <div class="col-lg-4"> <div class="card border-0"> <div class="card-header bg-bright-light"> <h2 class="h4 xl text-white">Common Topics</h2> </div> <div class="list-group list-group-flush border"> <div class="list-group-item"> <ul class="link-list"> <li><a href="/studentemail.php">Student Email</a></li> <li><a href="https://mytech.usu.edu">Get help with my USU computer</a></li> <li><a href="https://www.usu.edu/admissions/contact">Contact USU Admissions</a></li> <li><a href="https://usu.service-now.com/usu/search_results.do?sysparm_search=usu%20email">Get help with my USU email</a></li> <li><a href="/service-desk.php">Get live technical support</a></li> <li><a href="/mfa/index.php">Learn about Microsoft Multi-Factor Authentication (MFA)</a></li> <li><a href="https://usu.service-now.com/aggies?id=kb_article_view&sysparm_article=KB0015561">Connect through the Virtual Private Network (VPN)</a></li> <li><a href="https://usu.onthehub.com/WebStore/Welcome.aspx">Purchase software for home use</a></li> <li><a href="https://software.usu.edu">Get software for office use</a></li> <li><a xmlns:ouc="http://omniupdate.com/XSL/Variables" href="/web">Get help with my USU website</a></li> <li><a href="/labs/campus-tech-resources.php">Find other campus tech resources (i.e. printing, power cords, laptop rentals, etc.)</a></li> </ul> </div> </div> </div> </div> </div> </div> <div class="bg-gray-lighter"> <div class="container py-4"> <div class="row py-5"> <div class="col-lg-6 offset-lg-3"> <form id="siteSearch" action="https://usu.service-now.com/aggies" method="get"> <label class="h2 text-center mt-0 mb-4 d-block" for="searchKB">Search for IT help and services</label> <div class="input-group"> <input type="hidden" name="id" value="search"> <input class="form-control" id="searchKB" name="q" type="text" placeholder="Search for..."> <span class="input-group-append"> <button class="btn btn-primary" type="submit"> <i class="fas fa-search" aria-hidden="true"></i> <span class="sr-only">Search USU</span> </button> </span> </div> </form> </div> </div> </div> </div> </main> <footer class="mt-auto" id="site-footer"> <section id="fat-footer" class="bg-blue-dark"> <div class="container"> <div class="row"> <div class="col-12 col-lg"> <div class="col-border"><h2 class="h6 mb-0 text-white">CONTACT US</h2></div> <p><strong>Service Desk</strong><br> <a href="https://goo.gl/maps/cbxcyqQ5C3TB3Lte9">820 N 1200 E<br/>Logan UT 84322</a><br /> <a href="tel:1-435-797-4357">435-797-HELP (4357)</a><br> <a href="tel:1-877-878-8325">1-877-878-8325</a><br> <a href="mailto:servicedesk@usu.edu">servicedesk@usu.edu</a> </p> </div> <div class="col-12 col-lg"> <div class="col-border"><h2 class="h6 mb-0 text-white">FALL & SPRING HOURS</h2></div> <p> <strong>Mon-Thur:</strong> 8am - 8pm<br> <strong>Fri:</strong> 8am - 6pm<br> <strong>Sat:</strong> 10am - 3pm<br> <strong>Sun:</strong> Closed<br> <em>Closed all <a href="https://www.usu.edu/calendar/holidays/">holidays</a>.</em> </p> </div> <div class="col-12 col-lg"> <div class="col-border"><h2 class="h6 mb-0 text-white">SUMMER HOURS</h2></div> <p> <strong>Mon-Thur:</strong> 8am - 6pm<br> <strong>Fri:</strong> 8am - 5pm<br> <strong>Sat:</strong> Closed<br> <strong>Sun:</strong> Closed<br> <em>Closed all <a href="https://www.usu.edu/calendar/holidays/">holidays</a>.</em> </p> </div> <div class="col-12 col-lg"> <div class="col-border"><h2 class="h6 mb-0 text-white">SEMESTER BREAK HOURS</h2></div> <p> <strong>Mon-Fri:</strong> 8am - 5pm<br> <em>Closed all <a href="https://www.usu.edu/calendar/holidays/">holidays</a>.</em> </p> </div> <div class="col-12 col-lg"> <ul class="btn-list"> <li><a class="btn btn-bright-light" href="https://myid.usu.edu/">Password Help</a></li> <li><a class="btn btn-bright-light" href="/labs/index.php">Computer Labs</a></li> <li><a class="btn btn-bright-light" href="https://usu.service-now.com/usu/knowledge.do?sysparm_document_key=kb_knowledge,4cbdba0fb842fc00496ed026c8ddbe72">Wireless</a></li> <li><a class="btn btn-bright-light" href="/service-desk.php">Service Desk</a></li> </ul> </div> </div>  </div> </section> <section id="global-footer" class="bg-blue-darker"> <div class="container"> <div class="row py-3 py-lg-4"> <div class="col-12 col-lg-3 py-3 d-flex align-items-center justify-content-center"><a href="https://www.usu.edu"><img class="img-fluid m-auto" srcset="https://www.usu.edu/assets/bs4/images/logos/utah-state-logo-350.png 180w, https://www.usu.edu/assets/bs4/images/logos/utah-state-logo-350.png 200w, https://www.usu.edu/assets/bs4/images/logos/utah-state-logo-350.png 220w" sizes="(max-width: 575.98px) 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Information Technology | USU