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Service Desk Contact Information | USU
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class="dropdown-item" href="https://www.usu.edu/apply/">Apply</a></li> <li><a class="dropdown-item" href="https://www.usu.edu/visit/">Visit</a></li> <li><a class="dropdown-item" href="https://www.usu.edu/giving/">Give</a></li> <li><a class="dropdown-item" href="https://www.usu.edu/calendar/">Calendar</a></li> <li><a class="dropdown-item" href="https://www.usu.edu/azindex/">A-Z Index</a></li> <li><a class="dropdown-item" href="https://directory.usu.edu/">Directory</a></li> <li><a class="dropdown-item" href="https://library.usu.edu/">Libraries</a></li> </ul> </div> </li> <li class="nav-item"><a class="nav-link" href="https://my.usu.edu"><i class="fa-solid fa-user mr-2 mb-1"></i>MyUSU</a></li> </ul> </div> </div> </nav> <main role="main" id="content" class=""> <div class="jumbotron-fluid jumbotron-full jumbotron-full-image color-blend jumbotron-content-bottom-left" data-height="300px" style="overflow-x: hidden; background-image: url(); min-height: 300px;"> <div class="container "> <div class="jumbotron-content xl h-bold text-white"> <h1 class="h-bold text-white">Got Questions?</h1> <p class="lead">Contact the Service Desk</p> </div> </div> </div> <div class="container"> <!--<div class="row"> <div class="col-lg-12"> <div class="alert alert-info"> <p class="h3">The IT Service Desk remains open and fully staffed during normal business hours.</p> </div> <h2>IT Service Desk Contact Information</h2> </div> </div> --> <div class="row"> <div class="col-lg-6"> <p> <div class="inlinealert inlinealert-info 
				inlinealert-large
			"> <div> <icon xmlns:ouc="http://omniupdate.com/XSL/Variables"><i class="fa-solid fa-phone"></i></icon> </div> <div class="align-self-center"> <div class="inlinealert-title">Call Us</div> <div class="inlinealert-body"> <alert-body xmlns:ouc="http://omniupdate.com/XSL/Variables"><a href="tel:4357974357">435.797.HELP (4357)</a> or <a href="tel:8778788325">877.878.8325</a> (toll free)</alert-body> </div> </div> </div> </p> <p> <div class="inlinealert inlinealert-info 
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			"> <div> <icon xmlns:ouc="http://omniupdate.com/XSL/Variables"><i class="fa-solid fa-comments"></i></icon> </div> <div class="align-self-center"> <div class="inlinealert-title">Chat with Us Online</div> <div class="inlinealert-body"> <alert-body xmlns:ouc="http://omniupdate.com/XSL/Variables">Look for the <img class="d-inline;" src="/images/live-chat-image.png" alt="live chat" /> button to chat with one of our Technicians</alert-body> </div> </div> </div> </p> <p> <div class="inlinealert inlinealert-info 
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			"> <div> <icon xmlns:ouc="http://omniupdate.com/XSL/Variables"><i class="fa-solid fa-magnifying-glass"></i></icon> </div> <div class="align-self-center"> <div class="inlinealert-title">Find Your IT Support Technician</div> <div class="inlinealert-body"> <alert-body xmlns:ouc="http://omniupdate.com/XSL/Variables">Find your IT Support Technician with <a href="https://mytech.usu.edu/">MyTech</a></alert-body> </div> </div> </div> </p> <p> <div class="inlinealert inlinealert-info 
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			"> <div> <icon xmlns:ouc="http://omniupdate.com/XSL/Variables"><i class="fa-solid fa-envelope"></i></icon> </div> <div class="align-self-center"> <div class="inlinealert-title">Email Us</div> <div class="inlinealert-body"> <alert-body xmlns:ouc="http://omniupdate.com/XSL/Variables">Email the Service Desk at <a href="mailto:servicedesk@usu.edu?subject=">servicedesk@usu.edu</a></alert-body> </div> </div> </div> </p> </div> <div class="col-lg-6 mt-3"> <div class="card mb-2 nav-card w-100"> <h2 class="h4 card-header bg-info text-white">Fall & Spring Semester Hours</h2> <div class="card-body">Monday - Thursday: 8:00 a.m. to 8:00 p.m.<br>Friday: 8:00 a.m. to 6:00 p.m.<br>Saturday: 10:00 a.m. to 3:00 p.m.</div> </div> <div class="card mb-2 nav-card w-100"> <h2 class="h4 card-header bg-info text-white">Summer Semester Hours</h2> <div class="card-body">Monday - Thursday: 8:00 a.m. to 6:00 p.m.<br>Friday: 8:00 a.m. to 5:00 p.m.</div> </div> <div class="card mb-2 nav-card w-100"> <h2 class="h4 card-header bg-info text-white">Semester Break Hours</h2> <div class="card-body">Monday - Friday: 8:00 a.m. to 5:00 p.m.</div> </div> <p><em>Closed on all <a href="https://www.usu.edu/calendar/holidays/">University observed holidays</a>.</em></p> <p> <a href="https://www.usu.edu/calendar/academic/" target="_self" class="btn btn-info btn-wrap btn-block ">Full Academic Calendar</a> </p> </div> </div> <div class="row"> <div class="col-lg-12"> <p> <div class="inlinealert inlinealert-success 
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			"> <div> <icon xmlns:ouc="http://omniupdate.com/XSL/Variables"><i class="fa-solid fa-map-location-dot"></i></icon> </div> <div class="align-self-center"> <div class="inlinealert-title">Our Location</div> <div class="inlinealert-body"> <alert-body xmlns:ouc="http://omniupdate.com/XSL/Variables">The Service Desk is located in the <a href="https://www.usu.edu/map/index.cfm?id=729">IT Services Building</a> (north of Aggie Ice Cream).</alert-body> </div> </div> </div> </p> </div> </div> </div> </main> <footer class="mt-auto" id="site-footer"> <section id="fat-footer" class="bg-blue-dark"> <div class="container"><!-- Footer Navigation --> <div class="row"> <div class="col-12 col-lg"> <div class="col-border"><h2 class="h6 mb-0 text-white">CONTACT US</h2></div> <p><strong>Service Desk</strong><br> <a href="https://goo.gl/maps/cbxcyqQ5C3TB3Lte9">820 N 1200 E<br/>Logan UT 84322</a><br /> <a href="tel:1-435-797-4357">435-797-HELP (4357)</a><br> <a href="tel:1-877-878-8325">1-877-878-8325</a><br> <a href="mailto:servicedesk@usu.edu">servicedesk@usu.edu</a> </p> </div> <div class="col-12 col-lg"> <div class="col-border"><h2 class="h6 mb-0 text-white">FALL & SPRING HOURS</h2></div> <p> <strong>Mon-Thur:</strong> 8am - 8pm<br> <strong>Fri:</strong> 8am - 6pm<br> <strong>Sat:</strong> 10am - 3pm<br> <strong>Sun:</strong> Closed<br> <em>Closed all <a href="https://www.usu.edu/calendar/holidays/">holidays</a>.</em> </p> </div> <div class="col-12 col-lg"> <div class="col-border"><h2 class="h6 mb-0 text-white">SUMMER HOURS</h2></div> <p> <strong>Mon-Thur:</strong> 8am - 6pm<br> <strong>Fri:</strong> 8am - 5pm<br> <strong>Sat:</strong> Closed<br> <strong>Sun:</strong> Closed<br> <em>Closed all <a href="https://www.usu.edu/calendar/holidays/">holidays</a>.</em> </p> </div> <div class="col-12 col-lg"> <div class="col-border"><h2 class="h6 mb-0 text-white">SEMESTER BREAK HOURS</h2></div> <p> <strong>Mon-Fri:</strong> 8am - 5pm<br> <em>Closed all <a href="https://www.usu.edu/calendar/holidays/">holidays</a>.</em> </p> </div> <div class="col-12 col-lg"> <ul class="btn-list"> <li><a class="btn btn-bright-light" href="https://myid.usu.edu/">Password Help</a></li> <li><a class="btn btn-bright-light" href="/labs/index.php">Computer Labs</a></li> <li><a class="btn btn-bright-light" href="https://usu.service-now.com/usu/knowledge.do?sysparm_document_key=kb_knowledge,4cbdba0fb842fc00496ed026c8ddbe72">Wireless</a></li> <li><a class="btn btn-bright-light" href="/service-desk.php">Service Desk</a></li> </ul> </div> </div> <!-- /Footer Navigation --> </div> </section> <section id="global-footer" class="bg-blue-darker"> <div class="container"> <div class="row py-3 py-lg-4"> <div class="col-12 col-lg-3 py-3 d-flex align-items-center justify-content-center"><a href="https://www.usu.edu"><img class="img-fluid m-auto" srcset="https://www.usu.edu/assets/bs4/images/logos/utah-state-logo-350.png 180w, https://www.usu.edu/assets/bs4/images/logos/utah-state-logo-350.png 200w, https://www.usu.edu/assets/bs4/images/logos/utah-state-logo-350.png 220w" sizes="(max-width: 575.98px) 180px,(max-width: 767.98px) 200px,220px" src="https://www.usu.edu/assets/bs4/images/logos/utah-state-logo-350.png" alt="Utah State University"></a></div> <div class="col-12 col-lg-9 d-flex flex-row flex-lg-column justify-content-center justify-content-lg-start align-items-start"> <div class="left-list my-lg-1"> <ul> <li><a href="https://www.usu.edu/map/">Maps & Directions</a></li> <li><a href="https://www.usu.edu/search/">Search USU</a></li> <li><a href="https://www.usu.edu/campus-life/safety/">Campus Safety</a></li> <li><a href="https://jobs.usu.edu/">Jobs</a></li> <li><a href="https://www.usu.edu/contact/">Contact</a></li> </ul> </div> <div class="right-list"> <ul> <li><a href="https://www.usu.edu/copyright/">Terms of Use</a></li> <li><a href="https://www.usu.edu/copyright/index.cfm#copyright">Copyright</a></li> <li><a href="https://www.usu.edu/privacy/">Privacy</a></li> <li><a href="https://accessibility.usu.edu/">Accessibility</a></li> <li><a href="https://www.usu.edu/equity/non-discrimination/">Non-Discrimination</a></li> <li><a id="de" href="https://a.cms.omniupdate.com/11/?skin=usu&account=usu&site=IT_Information_Technology&action=de&path=/service-desk.pcf" >Admin</a></li> </ul> </div> </div> </div> </div> </section><a href="#" id="back-to-top"><i class="fa-regular fa-chevron-up"></i><span class="sr-only">Back to top of the page</span></a></footer> <link rel="stylesheet" href="https://fonts.googleapis.com/css?family=Roboto+Condensed:300,400,700&display=swap"> <link rel="stylesheet" href="https://www.usu.edu/assets/bs4/css/modular.css"><script type="text/javascript"> /*for disqus comments*/ var page_id="https://it.usu.edu/service-desk.php"; 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