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La gente es lo primero: Diversidad e inclusión en Zendesk

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Y la industria tecnológica debe aceptarlo. Pero sabemos que el cambio real comienza cuando hacemos nuestra parte. Estamos comprometidos a hacer que la diversidad, la equidad y la inclusión (DEI) sean parte de nuestra cultura global. </p><p class="Textstyle__TextRoot-sc-c9um69-0 edQkgn">&quot;Nuestra estrategia de diversidad, equidad e inclusión se centra en empoderar a nuestra gente, crear cultura y comunidad y amplificar el impacto de la igualdad. 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class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD MenuListstyle__PrimaryLink-sc-1i4som4-0 dkUFpo" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Gobernanza</a></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 MenuListstyle__MenuItem-sc-1i4som4-2 hmvmFG dYiCpQ" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="#peoplefirst" data-interaction-type="link-inline-primary" tabindex="0" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD MenuListstyle__PrimaryLink-sc-1i4som4-0 dkUFpo" data-garden-id="buttons.anchor" data-garden-version="8.76.2">La gente es lo primero</a></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 MenuListstyle__MenuItem-sc-1i4som4-2 hmvmFG dYiCpQ" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="#ourmission" data-interaction-type="link-inline-primary" tabindex="0" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD MenuListstyle__PrimaryLink-sc-1i4som4-0 dkUFpo" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Nuestra misión </a></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 MenuListstyle__MenuItem-sc-1i4som4-2 hmvmFG dYiCpQ" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="#employeeexperience" data-interaction-type="link-inline-primary" tabindex="0" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD MenuListstyle__PrimaryLink-sc-1i4som4-0 dkUFpo" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Experiencia del empleado</a></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 MenuListstyle__MenuItem-sc-1i4som4-2 hmvmFG dYiCpQ" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="#ourcommunity" data-interaction-type="link-inline-primary" tabindex="0" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD MenuListstyle__PrimaryLink-sc-1i4som4-0 dkUFpo" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Nuestra comunidad</a></div><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 ialojv CTAGroupstyle__StyledLinkGroup-sc-8wxsww-0 fcauEA"><a target="_blank" rel="noopener noreferrer" href="https://jobs.zendesk.com/us/en" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ccaaIc CTAGroupstyle__StyledButton-sc-8wxsww-1 fNjMRr" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Únete al equipo<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></div></div></div></nav></div><section id="governance" class="Basestyle__BaseRoot-sc-3zktjg-1 iuaajf"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 ckLVTK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Gobernanza y rendición de cuentas </h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Nada cambia sin transparencia </h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Para que ocurra un cambio real en cualquier organización, tiene que venir de arriba hacia abajo. Hemos establecido un Consejo de Diversidad formado por nuestros líderes más importantes para asegurarnos de que estamos haciendo que nuestra empresa sea más diversa, equitativa e inclusiva. </p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Este consejo establece políticas y prácticas que conducen al reclutamiento, la retención y el desarrollo de una organización diversa y de alto desempeño que fomenta una cultura de diversidad, equidad e inclusión. Y para abordar la inequidad en las comunidades a las que servimos, nos asociamos con organizaciones que están abordando la DEI en todo el mundo. </p><p class="Headingstyle__HeadingRoot-sc-150xww-0 koqEIv">Lee las historias de <a data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Skip</a> y <a data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Brandon</a> </p></div><div class="StyledCol-sc-inuw62-0 gCycCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27457%27%20height=%27327%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-diversity-inclusion/skip-brandon@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-diversity-inclusion/skip-brandon@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-diversity-inclusion/skip-brandon@2x.png"/></noscript></span></span></div></div></div></div></section><section id="peoplefirst" class="Basestyle__BaseRoot-sc-3zktjg-1 iuaajf"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">La gente es lo primero</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Todos somos seres humanos</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Queremos que Zendesk sea un lugar donde la diversidad realmente prospere. Y eso comienza con nuestra gente. Aspiramos a ser un empleador de elección para el talento diverso y fomentamos una cultura inclusiva donde las diferencias se aprovechan hacia la innovación. Los talentos de comunidades subrepresentadas tienen oportunidades de desarrollar sus carreras para igualar nuestro crecimiento como organización.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">&quot;Como mujer afrocaribeña con antecedentes fuera de la industria del software, experimento todos los días los beneficios de reunir a diversos equipos para resolver problemas complejos&quot;. </p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Nancy Díaz Lemmon</p><p class="Headingstyle__HeadingRoot-sc-150xww-0 koqEIv">Leer la historia de <a data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Nimisha</a></p></div><div class="StyledCol-sc-inuw62-0 cmRjVg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27457%27%20height=%27349%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-diversity-inclusion/nimisha@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-diversity-inclusion/nimisha@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-diversity-inclusion/nimisha@2x.png"/></noscript></span></span></div></div><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 clTvuP Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Desarrollo profesional y cultural </h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Creamos programas para ayudar a los empleados a desarrollar nuevas habilidades para su carrera, así como para apoyar nuestra cultura inclusiva. </p></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eCSSCs Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div style="background-color:#fff" class="Cardstyle__CardRoot-sc-1g3sojj-1 jcfRWr"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Educación sobre racismo, equidad y privilegios</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">A todos los empleados se les asigna anualmente una capacitación que explora temas relacionados con el racismo, la igualdad, la capacidad de contar con aliados y los privilegios. Les otorga herramientas prácticas para aplicar en sus acciones diarias lo aprendido en el programa.</p></div></div><div class="StyledCol-sc-inuw62-0 eCSSCs Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div style="background-color:#fff" class="Cardstyle__CardRoot-sc-1g3sojj-1 dFJJqk"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Programa de liderazgo Illuminate </h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Un programa de liderazgo diseñado para brindarles a los gerentes de personas las nociones básicas de cómo liderarse a sí mismos, a sus equipos y a nuestra empresa. Este programa tiene una integración significativa del liderazgo inclusivo, el sesgo inconsciente y la seguridad psicológica.</p></div></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eCSSCs Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div style="background-color:#fff" class="Cardstyle__CardRoot-sc-1g3sojj-1 hGQSxL"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Incorporación de nuevos líderes </h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Desde el primer día en Zendesk, durante el proceso de integración de empleados nuevos, cada persona recibe una introducción a nuestra cultura con énfasis en DEI (diversidad, equidad e inclusión) y el rol que cada uno desempeña para promover un lugar de trabajo inclusivo.</p></div></div><div class="StyledCol-sc-inuw62-0 eCSSCs Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div style="background-color:#fff" class="Cardstyle__CardRoot-sc-1g3sojj-1 eYwqFn"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Programa de desarrollo Ignite </h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Implementamos programas tales como BetterUp Coaching y Ellevate para alentar y empoderar a empleados de todos los niveles a que dediquen tiempo para desarrollar intencionalmente su propia carrera laboral y profesional.</p></div></div></div><section class="Basestyle__BaseRoot-sc-3zktjg-1 bJotli"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fblSdw Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">&quot;Mi coach me enseñó cómo abordar las conversaciones e interacciones de forma tal de crear un entorno realmente positivo en el que todos ganan y ver los desafíos como un objetivo común que aspiramos a lograr trabajando todos juntos. Este cambio en la manera de abordar las interacciones me ha cambiado la vida y tendrá siempre mucho que ver con mi bienestar y mi éxito. ¡Doy las gracias por esto!&quot;.</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Participante del programa BetterUp</p></cite><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div></div></div></div></section></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Fomento de una fuerza laboral diversa </h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Todas las organizaciones de Zendesk se comprometen a respaldar los objetivos de Diversidad, Equidad e Inclusión (DEI) para abordar las necesidades específicas de organización y ubicación. Seguiremos evolucionando la forma en que atraemos, retenemos y apoyamos a nuestros talentos. </p></div></div></div></div></section><section style="background-color:#fff"><h3 style="text-align:center" class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Datos globales de género </h3><div class="StyledTabs-sc-1qaor65-0 hoIXXn Tabsstyle__TabsRoot-sc-18l1o97-0 bHlECi" data-garden-id="tabs.tabs" data-garden-version="8.76.2"><div role="tablist" data-garden-container-id="containers.tabs" data-garden-container-version="2.0.14" aria-orientation="horizontal" class="StyledTabList-sc-wa5aaj-0 dLlZQP Tabsstyle__TabListRoot-sc-18l1o97-1 bndLKw" data-garden-id="tabs.tablist" data-garden-version="8.76.2"><div tabindex="0" aria-selected="false" role="tab" id=":R8q76:__tab:tab-1" aria-controls=":R8q76:__panel:tab-1" class="StyledTab-sc-x2pbow-0 dlHPsf Tabsstyle__TabRoot-sc-18l1o97-2 inkYbp" data-garden-id="tabs.tab" data-garden-version="8.76.2">Empresa</div><div tabindex="-1" aria-selected="false" role="tab" id=":R8q76:__tab:tab-2" aria-controls=":R8q76:__panel:tab-2" class="StyledTab-sc-x2pbow-0 dlHPsf Tabsstyle__TabRoot-sc-18l1o97-2 inkYbp" data-garden-id="tabs.tab" data-garden-version="8.76.2">Tecnología</div><div tabindex="-1" aria-selected="false" role="tab" id=":R8q76:__tab:tab-3" aria-controls=":R8q76:__panel:tab-3" class="StyledTab-sc-x2pbow-0 dlHPsf Tabsstyle__TabRoot-sc-18l1o97-2 inkYbp" data-garden-id="tabs.tab" data-garden-version="8.76.2">Liderazgo</div></div><div aria-hidden="true" role="tabpanel" id=":R8q76:__panel:tab-1" hidden="" aria-labelledby=":R8q76:__tab:tab-1" class="StyledTabPanel-sc-7lhrmp-0 kYsycP Tabsstyle__TabPanelRoot-sc-18l1o97-3 bftmUB" data-garden-id="tabs.tabpanel" data-garden-version="8.76.2"><section class="Basestyle__BaseRoot-sc-3zktjg-1 bJotli"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 cMIBCa Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="bulbasaur" class="Statstyle__StatRoot-sc-17s8ggd-0 gqfYJG"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">59.2%</p><p class="stat-text">Masculino</p></div></div><div class="StyledCol-sc-inuw62-0 dFhYlM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="luke" class="Statstyle__StatRoot-sc-17s8ggd-0 gYWDwo"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">39.1%</p><p class="stat-text">Femenino</p></div></div></div></div></div></section></div><div aria-hidden="true" role="tabpanel" id=":R8q76:__panel:tab-2" hidden="" aria-labelledby=":R8q76:__tab:tab-2" class="StyledTabPanel-sc-7lhrmp-0 kYsycP Tabsstyle__TabPanelRoot-sc-18l1o97-3 bftmUB" data-garden-id="tabs.tabpanel" data-garden-version="8.76.2"><section class="Basestyle__BaseRoot-sc-3zktjg-1 bJotli"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 cMIBCa Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="bulbasaur" class="Statstyle__StatRoot-sc-17s8ggd-0 gqfYJG"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">72%</p><p class="stat-text">Masculino</p></div></div><div class="StyledCol-sc-inuw62-0 dFhYlM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="luke" class="Statstyle__StatRoot-sc-17s8ggd-0 gYWDwo"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">25.4%</p><p class="stat-text">Femenino</p></div></div></div></div></div></section></div><div aria-hidden="true" role="tabpanel" id=":R8q76:__panel:tab-3" hidden="" aria-labelledby=":R8q76:__tab:tab-3" class="StyledTabPanel-sc-7lhrmp-0 kYsycP Tabsstyle__TabPanelRoot-sc-18l1o97-3 bftmUB" data-garden-id="tabs.tabpanel" data-garden-version="8.76.2"><section class="Basestyle__BaseRoot-sc-3zktjg-1 bJotli"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 cMIBCa Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="bulbasaur" class="Statstyle__StatRoot-sc-17s8ggd-0 gqfYJG"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">52.7%</p><p class="stat-text">Masculino</p></div></div><div class="StyledCol-sc-inuw62-0 dFhYlM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="luke" class="Statstyle__StatRoot-sc-17s8ggd-0 gYWDwo"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">46.5%</p><p class="stat-text">Femenino</p></div></div></div></div></div></section></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Datos de etnia de Estados Unidos </h4></div></div><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eDlOhw Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="scully" class="Statstyle__StatRoot-sc-17s8ggd-0 dOOgYX"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">60.9%</p><p class="stat-text">Blanco</p></div></div><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="yoda" class="Statstyle__StatRoot-sc-17s8ggd-0 kSKpbr"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">18.9%</p><p class="stat-text">Asiático</p></div></div><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="popeye" class="Statstyle__StatRoot-sc-17s8ggd-0 kLoMYp"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">7.2%</p><p class="stat-text">Hispano o latino</p></div></div><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="luke" class="Statstyle__StatRoot-sc-17s8ggd-0 gYWDwo"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">5.9%</p><p class="stat-text">Negro o afroamericano</p></div></div></div></div></div><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eDlOhw Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="jane_jetson" class="Statstyle__StatRoot-sc-17s8ggd-0 eMwQML"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">0.3%</p><p class="stat-text">Nativo/a de Hawái o de Islas del Pacífico</p></div></div><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="pale_kale" class="Statstyle__StatRoot-sc-17s8ggd-0 gYVlNh"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">3.5%</p><p class="stat-text">Dos o más razas</p></div></div><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="bulbasaur" class="Statstyle__StatRoot-sc-17s8ggd-0 gqfYJG"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">0.2%</p><p class="stat-text">Indígena americano o nativo de Alaska</p></div></div><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="clifford" class="Statstyle__StatRoot-sc-17s8ggd-0 blGnqV"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">2.2%</p><p class="stat-text">Decide no indicarlo</p></div></div></div></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Datos de edad globales </h4></div></div><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eDlOhw Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="clifford" class="Statstyle__StatRoot-sc-17s8ggd-0 blGnqV"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">22.3%</p><p class="stat-text">0-29</p></div></div><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="yoda" class="Statstyle__StatRoot-sc-17s8ggd-0 kSKpbr"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">51.8%</p><p class="stat-text">30-39</p></div></div><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="luke" class="Statstyle__StatRoot-sc-17s8ggd-0 gYWDwo"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">19.2%</p><p class="stat-text">40-49</p></div></div><div class="StyledCol-sc-inuw62-0 icjitM Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="jane_jetson" class="Statstyle__StatRoot-sc-17s8ggd-0 eMwQML"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">6.7%</p><p class="stat-text">50+</p></div></div></div></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF bullet-default"><li><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Todos los datos de la fuerza laboral al 31 de diciembre de 2021.</p></li><li><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">El liderazgo incluye el nivel de director o superior.</p></li><li><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Debido al redondeo, algunas cifras no suman el 100 %.</p></li></ul></div><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF bullet-default"><li><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zendesk clasifica a los empleados &quot;técnicos&quot; por rol laboral. Los roles técnicos son aquellos que dependen en gran medida del conocimiento y las habilidades en áreas como la ingeniería y las matemáticas para respaldar el negocio. Los ejemplos incluyen roles en ciencia de datos, ingeniería de software y gestión de productos.</p></li></ul></div><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF bullet-default"><li><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Reconocemos que nuestros datos actuales son limitados porque el género se presenta como binario. A principios de 2022, dimos nuestros primeros pasos hacia un programa de autoidentificación voluntaria (Self-ID) más inclusivo, al agregar opciones de orientación sexual e identidad de género más allá del hombre y la mujer cisgénero en Estados Unidos. Este fue un primer paso importante para comunicar mejor a Zendesk sobre la diversidad más amplia de nuestra fuerza de trabajo.</p></li></ul></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 bxmlos Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><p class="Textstyle__TextRoot-sc-c9um69-0 jANvyE">A continuación, se puede acceder al último Informe EEO-1 Tipo 2 de Zendesk. Este documento recorta los datos de forma un poco diferente a lo que se describe anteriormente, que es más representativo de cómo hacemos un seguimiento de nuestros esfuerzos en la representación de la diversidad. También ten en cuenta que el informe EEO-1 captura un momento en el tiempo y se basa en categorías requeridas por el gobierno federal. Además, el informe EEO-1 puede medir los datos de una manera diferente a la que divulgamos en otras publicaciones o archivos.<br/><a target="_blank" rel="noopener noreferrer" href="https://web-assets.zendesk.com/pdf/EEO-1-Zendesk-2021.pdf" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Descargar el Informe EEO-1 sobre Información del empleador<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a><br/>Solo Irlanda: Para consultar el informe sobre la brecha salarial entre géneros en Irlanda 2023 de Zendesk International Limited, <a target="_blank" rel="noopener noreferrer" href="https://web-assets.zendesk.com/pdf/Ireland_GPG_Report.pdf" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">haga clic aquí<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>.</p></div></div></div></div></section><section id="ourmission" class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Nuestra misión </h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Incrustamos la DEI en el tejido de nuestra cultura </h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Nuestra estrategia de DEI está impulsada por un enfoque a cargo de líderes y centrado en las personas. </p></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 bOnvHI"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 17 16" fill="currentColor" theme="[object Object]" class="sc-c8590784-0 cyhrEo"><path d="M10.24 6.4h6.4V0h-6.4zm-2.88 5.76a3.52 3.52 0 1 1-7.04 0 3.52 3.52 0 0 1 7.04 0zM3.84 0 0 6.4h7.68zm9.6 8.96-3.84 6.4h7.68z"></path></svg><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Para nuestros empleados</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Crea una cultura en la que se valore la diversidad y todos los empleados se sientan incluidos, apoyados y puedan ser ellos mismos. </p></div></div><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 bOnvHI"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 18 16" fill="currentColor" theme="[object Object]" class="sc-c8590784-0 cyhrEo"><path d="m2.227 8.931 6.705 6.705 6.704-6.705-6.704-6.705zm-.838-7.542a4.74 4.74 0 0 0 0 6.704l6.704-6.704a4.74 4.74 0 0 0-6.704 0zm15.084 0a4.74 4.74 0 0 0-6.704 0l6.704 6.704a4.74 4.74 0 0 0 0-6.704z"></path></svg><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Para nuestros clientes</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Fomentar una fuerza laboral diversa y productos inclusivos que reflejen a nuestros clientes y sus necesidades, generando mejores experiencias. </p></div></div><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 bOnvHI"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="sc-c8590784-0 cyhrEo"><path d="M8 3.294a4.706 4.706 0 1 0 0 9.412 4.706 4.706 0 0 0 0-9.412zm-1.412-.941h2.824L8 0zm2.824 11.294H6.588L8 16zm4.235-7.059v2.824L16 8zM2.353 9.412V6.588L0 8zm8.642-6.403 1.997 1.996.665-2.662zm-5.99 9.982-1.997-1.996-.665 2.662zm7.986-1.996-1.997 1.996 2.663.665zm-9.982-5.99 1.997-1.996-2.663-.665z"></path></svg><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Para nuestra comunidad </h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Utiliza nuestros recursos para crear conciencia sobre causas importantes, combatir injusticias y apoyar causas en nuestra comunidad en general. </p></div></div></div><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div role="complementary" aria-label="body-promo" data-cookie-name="false" data-location="body" style="margin-top:64px" class="Promostyle__PromoRoot-sc-1lscwvc-0 gyXflQ"><div class="Promostyle__MediaWrapper-sc-1lscwvc-1 kpdRmr"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27180%27%20height=%27180%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-diversity-inclusion/promo-stories@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/promo-stories@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/promo-stories@2x.png"/></noscript></span></span></div><div class="Promostyle__TextWrapper-sc-1lscwvc-2 gMFoUj"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Historias de cultura inclusiva </h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Una gran experiencia del cliente requiere más que 
las herramientas adecuadas. También se trata de la gente. Nuestra gente. </p></div><div class="Promostyle__LinkWrapper-sc-1lscwvc-3 biyiQd"><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 ialojv"><a href="/blog/tags/diversity-equity-inclusion/" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ccaaIc" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Leer más en el blog </a></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 jBASus"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fblSdw Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">&quot;Somos mejores y más fuertes cuando trabajamos con una mentalidad colectiva de inclusión con nuestros colegas, nuestros clientes y el mundo que nos rodea&quot;.</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Prelini Udayan-Chiechi</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Vicepresidenta sénior de Marketing Regional y Digital Global</p></cite><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 hPNIKC"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Una estrategia de cambio impulsada por la empatía </h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Entre una crisis de salud global y disturbios civiles, múltiples crisis afectaron a nuestros empleados en el último año. Como empresa, sentimos una necesidad urgente de encontrar formas significativas de apoyarlos. </p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Al escuchar las preocupaciones de nuestros empleados, creamos nuestra Política de Equidad, programas que priorizaban la salud mental y el bienestar de los empleados, y los círculos de empatía, un espacio seguro para los empleados. </p></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eCSSCs Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 bsEhjr"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Círculos de empatía</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Los círculos de empatía son un espacio seguro para que los empleados compartan sus experiencias y para que los líderes escuchen y aprendan. Estas conversaciones se han convertido en una parte importante de impulsar nuestras acciones de DEI. De hecho, es tan importante que creamos un manual de estrategias para compartir nuestros conocimientos con los demás. </p><a target="_blank" rel="noopener noreferrer" href="https://d26a57ydsghvgx.cloudfront.net/content/1-Empathy%20Circles%20Playbook.pdf" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Descarga el manual de estrategias de los círculos de empatía </span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></div><div class="StyledCol-sc-inuw62-0 eCSSCs Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 bsEhjr"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Compromisos de justicia y equidad racial </h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">El silencio es complicidad y las acciones son las palabras más fuertes. Zendesk mantiene su compromiso de desempeñar un papel activo en el establecimiento de una sociedad más equitativa, comenzando con las mejoras necesarias en la forma en que abordamos estos desafíos. Queremos ser un catalizador activo del cambio en el espacio SaaS, el sector tecnológico en general y la comunidad global. </p><a href="/blog/values-action-zendesk-will-continue-better/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Vee nuestros valores en acción</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div></div></div></div></div></section><section id="employeeexperience" class="Basestyle__BaseRoot-sc-3zktjg-1 lbgiXp"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Experiencia del empleado</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Comunidades de empleados</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Las comunidades de empleados (EC) desempeñan un papel fundamental en la construcción de nuestra cultura. Nos enseñan cómo podemos integrar prácticas inclusivas en el liderazgo, crear comunidades que nos unan y, lo que es más importante, brindar a nuestros empleados un apoyo adaptado a sus necesidades culturales. </p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">&quot;Nuestros amigos y vecinos que luchan sus propias batallas necesitan que nos presentemos como aliados informados&quot;. </p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Ryan Gailey</p><p class="Headingstyle__HeadingRoot-sc-150xww-0 koqEIv">Leer las historias de <a data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Cheyanne</a>, <a data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Jamal</a> y <a data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Ryan</a></p></div><div class="StyledCol-sc-inuw62-0 cmRjVg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27561%27%20height=%27572%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-diversity-inclusion/cheyanne-jamal-ryan@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-diversity-inclusion/cheyanne-jamal-ryan@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-diversity-inclusion/cheyanne-jamal-ryan@2x.png"/></noscript></span></span></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 kiiNpg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><div class="sc-c8590784-1 kmnmoN"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27140%27%20height=%27140%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-diversity-inclusion/zendesk-gvn@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/zendesk-gvn@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/zendesk-gvn@2x.png"/></noscript></span></span></div><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Global Veterans Network</h5><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">La red Global Veterans Network celebra a los veteranos que entran y salen de Zendesk, ayudándolos a hacer la transición a la fuerza laboral. </p></div></div><div class="StyledCol-sc-inuw62-0 kiiNpg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><div class="sc-c8590784-1 kmnmoN"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27170%27%20height=%27141%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-diversity-inclusion/mosaic@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/mosaic@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/mosaic@2x.png"/></noscript></span></span></div><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Mosaic</h5><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Mosaic anima a las personas de color en Zendesk a aceptar y celebrar sus diferencias, y crea un espacio seguro para la discusión, la creación de redes y el crecimiento profesional.</p></div></div><div class="StyledCol-sc-inuw62-0 kiiNpg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><div class="sc-c8590784-1 kmnmoN"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27140%27%20height=%2781%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-diversity-inclusion/zendesk-pride@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/zendesk-pride@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/zendesk-pride@2x.png"/></noscript></span></span></div><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Pride</h5><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Pride asegura que todos los empleados LGBTQ+ sean valorados, vistos y respaldados. </p></div></div><div class="StyledCol-sc-inuw62-0 kiiNpg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><div class="sc-c8590784-1 kmnmoN"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27140%27%20height=%27137%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-diversity-inclusion/the-village@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/the-village@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/the-village@2x.png"/></noscript></span></span></div><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">The Village</h5><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The Village proporciona un sistema de apoyo a los empleados que equilibran el trabajo y la paternidad o el cuidado. </p></div></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 kiiNpg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><div class="sc-c8590784-1 kmnmoN"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27142%27%20height=%27139%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-diversity-inclusion/women-at-zendesk@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/women-at-zendesk@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/women-at-zendesk@2x.png"/></noscript></span></span></div><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Women at Zendesk</h5><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Women at Zendesk celebra a las mujeres en todos los niveles de sus carreras, animándolas y ayudándolas a alcanzar sus metas personales y profesionales. </p></div></div><div class="StyledCol-sc-inuw62-0 kiiNpg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><div class="sc-c8590784-1 kmnmoN"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27196%27%20height=%2770%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-diversity-inclusion/women-in-engineering@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-diversity-inclusion/women-in-engineering@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-diversity-inclusion/women-in-engineering@2x.png"/></noscript></span></span></div><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Women in Engineering</h5><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Women in Engineering defiende y crea un espacio donde las ingenieras pueden reunirse y formar relaciones de respaldo entre ellas en cada oficina. </p></div></div><div class="StyledCol-sc-inuw62-0 kiiNpg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><div class="sc-c8590784-1 kmnmoN"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27140%27%20height=%27100%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-diversity-inclusion/the-bridge@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/the-bridge@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/the-bridge@2x.png"/></noscript></span></span></div><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">The Bridge</h5><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The Bridge apoya y proporciona un espacio para empleados multigeneracionales y sus aliados.</p></div></div><div class="StyledCol-sc-inuw62-0 kiiNpg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><div class="sc-c8590784-1 kmnmoN"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27140%27%20height=%27118%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-diversity-inclusion/whole-self@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/whole-self@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/whole-self@2x.png"/></noscript></span></span></div><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Whole Self</h5><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Whole Self reúne a los empleados para aprender, comprender y compartir sus historias sobre salud mental, neurodiversidad (TDAH, TOC, TEA, entre otras) y discapacidades físicas.</p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 jBASus"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fblSdw Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">&quot;Construir un liderazgo inclusivo a gran escala es fundamental para definir el futuro de Zendesk. Los líderes influyen en la experiencia del candidato y del empleado todos los días a través de su comportamiento y de la demostración de nuestros valores. Nuestros líderes son esenciales para empoderar a nuestra comunidad diversa y global de nativos digitales en nuestro trayecto de empresa excelente a emblemática&quot;.</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Michelle Saurin</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Directora sénior de Desarrollo de Talento y Organización de Zendesk</p></cite><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Equidad en Zendesk</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zendesk se compromete a crear un lugar de trabajo global más equitativo mediante el fomento de una cultura de respeto, equidad e inclusión. Independientemente de tus antecedentes, experiencias personales o situaciones de vida únicas, estamos comprometidos con tu éxito. </p></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 bOnvHI"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 13 16" fill="currentColor" theme="[object Object]" class="sc-c8590784-0 cyhrEo"><path d="M10.25 3v1h-8V3h-2v13h12.001V3zm-4-3a3 3 0 0 0-3 3h6a3 3 0 0 0-3-3z"></path></svg><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Prohibir el comportamiento destructivo </h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zendesk prohíbe los comportamientos destructivos como la discriminación, el acoso, las microagresiones y las represalias. </p></div></div><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 bOnvHI"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 19 16" fill="currentColor" theme="[object Object]" class="sc-c8590784-0 cyhrEo"><path d="M0 5.333 9.333 16l9.333-10.667zM4.03 0 0 4h18.667l-4.031-4z"></path></svg><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Hacer de la igualdad salarial una prioridad</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Revisamos, al menos una vez al año, nuestras prácticas salariales y la paridad, y hacemos los ajustes necesarios. </p></div></div><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 bOnvHI"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="sc-c8590784-0 cyhrEo"><path d="M0 4.571h4.571V0H0zm5.714 0h4.571V0H5.714zm5.715 0H16V0h-4.571zM0 10.286h4.571V5.715H0zm5.714 0h4.571V5.715H5.714zm5.715 0H16V5.715h-4.571zM0 16h4.571v-4.571H0zm5.714 0h4.571v-4.571H5.714zm5.715 0H16v-4.571h-4.571z"></path></svg><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Crear lugares de trabajo equitativos e inclusivos </h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Nuestro objetivo es crear de manera constante una experiencia de trabajo equitativa e inclusiva para todos nuestros empleados a nivel mundial. </p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 hJVEeq"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Accesibilidad</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">La industria del servicio de atención al cliente es una fuente de trabajo para millones de personas. Pero si las personas no pueden usar nuestra tecnología, no pueden acceder a esos trabajos. Y, si el software de servicio de atención al cliente no se crea pensando en la accesibilidad para todos, es posible que una gran cantidad de personas no puedan obtener los recursos que necesitan desesperadamente.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Nos esforzamos por crear tecnología pensada, para que todos se sientan empoderados, independientemente de cómo accedan a la tecnología o experimenten el mundo.</p></div><div class="StyledCol-sc-inuw62-0 cmRjVg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 eeRNBW"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">&quot;En Zendesk no pensamos en la accesibilidad como un problema técnico o comercial. La consideramos un derecho humano. Se trata de inclusión y oportunidad para todos. Al enviar productos accesibles, podemos impulsar la inclusión de la discapacidad a gran escala&quot;. </blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Jon Aniano</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Vicepresidente sénior de producto</p></cite><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div></div></div></div></div></section><section id="ourcommunity" class="Basestyle__BaseRoot-sc-3zktjg-1 iuaajf"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Nuestra comunidad</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Crear un mundo más equitativo </h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">El compromiso de Zendesk con la diversidad, la equidad y la inclusión incluye no solo nuestras oficinas en todo el mundo, sino también el mundo fuera de nuestras ventanas. Estamos comprometidos a trabajar con organizaciones que marcan la diferencia en nuestras comunidades, mientras desarrollamos relaciones con diversas empresas.</p><p class="Headingstyle__HeadingRoot-sc-150xww-0 koqEIv">Leer a historia de <a data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Aza</a></p><a target="_blank" rel="noopener noreferrer" href="https://web-assets.zendesk.com/AW_Zendesk_Global_Impact_Report_eBook_16.04.24_es-la.pdf" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Leer nuestro informe de impacto global</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 cmRjVg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27457%27%20height=%27365%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-diversity-inclusion/aza@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-diversity-inclusion/aza@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-diversity-inclusion/aza@2x.png"/></noscript></span></span></div></div><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div role="complementary" aria-label="body-promo" data-cookie-name="false" data-location="body" style="margin-top:64px" class="Promostyle__PromoRoot-sc-1lscwvc-0 gyXflQ"><div class="Promostyle__MediaWrapper-sc-1lscwvc-1 kpdRmr"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27180%27%20height=%27180%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-diversity-inclusion/promo-diversity@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/promo-diversity@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-diversity-inclusion/promo-diversity@2x.png"/></noscript></span></span></div><div class="Promostyle__TextWrapper-sc-1lscwvc-2 gMFoUj"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Diversidad de proveedor </h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Los programas de diversidad de los proveedores permiten el crecimiento de aquellas empresas que a menudo no obtienen el apoyo, la visibilidad o los recursos que necesitan para mantener su negocio. En Zendesk, tenemos el compromiso de incluir a empresas pequeñas y diversas en nuestra base de abastecimiento estratégica. Creemos que este compromiso representará una ventaja para nuestros clientes, ayudará a que las empresas diversas florezcan y nos permitirá honrar uno de los valores centrales de Zendesk: mejorar las comunidades en las que vivimos y trabajamos&quot;.</p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Asociarse hacia un mundo mejor </h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zendesk cree firmemente en ser un catalizador del cambio en el espacio SaaS, el sector tecnológico en general y la comunidad global. Pero no podemos crear un mundo más equitativo solos. Nos hemos asociado con organizaciones que están haciendo un trabajo verdaderamente innovador e inspirador en el espacio de la diversidad, la equidad y la inclusión. </p></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 khrxgA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27441%27%20height=%27448%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-diversity-inclusion/partnering@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-diversity-inclusion/partnering@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-diversity-inclusion/partnering@2x.png"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 khrxgA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="StyledAccordion-sc-niv9ic-0 dgZvap Accordionstyle__AccordionRoot-sc-ga9m60-0 ezJqxF" data-garden-id="accordions.accordion" data-garden-version="8.76.2"><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 bJrggW" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="3" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R1a276:--trigger:0" role="button" tabindex="0" aria-controls=":R1a276:--panel:0" aria-expanded="true" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Red Europea contra el Racismo</h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 ebDyEI"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section id=":R1a276:--panel:0" aria-hidden="false" aria-labelledby=":R1a276:--trigger:0" class="StyledPanel-sc-1piryze-0 eXetsp Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zendesk es miembro activo de Equal@Work, una iniciativa de múltiples partes interesadas creada por la Red Europea contra el Racismo (ENAR, por sus siglas en inglés). La iniciativa reúne a empresas, entes sociales, ONG, autoridades públicas y académicos con el objetivo de encontrar soluciones para que las minorías étnicas y religiosas puedan participar plenamente en el mercado laboral. Nos enorgullece apoyarlos en su trabajo, incluido su <a target="_blank" rel="noopener noreferrer" href="https://www.enar-eu.org/structural-racism-in-the-labour-market/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>conjunto de herramientas</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> que proporciona estrategias prácticas para combatir el racismo estructural en el mercado laboral.</p><a target="_blank" rel="noopener noreferrer" href="https://www.enar-eu.org/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Más información</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="3" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R1a276:--trigger:1" role="button" tabindex="0" aria-controls=":R1a276:--panel:1" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">The Asia Foundation</h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R1a276:--panel:1" aria-hidden="true" aria-labelledby=":R1a276:--trigger:1" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">En 2021, nos asociamos con The Asia Foundation en una nueva iniciativa de impacto social. Nuestra asociación ayudará a hacer un seguimiento y encontrar formas de mantener las redes de liderazgo de mujeres en Asia en ciencia, tecnología, ingeniería y matemáticas (STEM). Tenemos el orgullo de apoyar sus iniciativas <a target="_blank" rel="noopener noreferrer" href="https://www.tex.inc/taf/stem-connecther" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>STEM ConnectHER</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> y <a target="_blank" rel="noopener noreferrer" href="https://skills2work.org/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Skills2Work</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>.</p><a target="_blank" rel="noopener noreferrer" href="https://asiafoundation.org/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Más información</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="3" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R1a276:--trigger:2" role="button" tabindex="0" aria-controls=":R1a276:--panel:2" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">National Urban League</h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R1a276:--panel:2" aria-hidden="true" aria-labelledby=":R1a276:--trigger:2" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Disability:IN es el principal recurso sin fines de lucro para la inclusión de discapacidades en los negocios a nivel mundial. Ofrecen un enfoque integral de colaboración con sus socios, a fin de promover la inclusión total de las personas con discapacidades e inspirar la innovación con accesibilidad para todos.</p><a target="_blank" rel="noopener noreferrer" href="https://disabilityin.org/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Más información</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></section></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 bJotli"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Otras asociaciones en curso </h2></div></div><div class="LogotypeRowstyle__LogotypeRowRoot-sc-p9wc1w-0 xUHoC"><div style="padding-top:16px" class="LogotypeRowstyle__LogotypeRowBasic-sc-p9wc1w-3 fNogSY"><img src="https://web-assets.zendesk.com/images/p-diversity-inclusion/betterup@2x.png" alt="BetterUp" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-diversity-inclusion/byp-network@2x.png" alt="BYP Network" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-diversity-inclusion/mom-project@2x.png" alt="The Mom Project" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-diversity-inclusion/community-business@2x.png" alt="Community Business" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-diversity-inclusion/elc@2x.png" alt="ELC" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-diversity-inclusion/ellevate@2x.png" alt="ellevate" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-diversity-inclusion/latinas-in-tech@2x.png" alt="Latinas in Tech" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-diversity-inclusion/outin-tech@2x.png" alt="OutIn Tech" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-diversity-inclusion/power-to-fly@2x.png" alt="Power to Fly" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div></div></div></section><div><section class="Basestyle__BaseRoot-sc-3zktjg-1 ckmjSS"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 ksdhJS">Ven y únete a nosotros</h2><p class="Textstyle__TextRoot-sc-c9um69-0 edQkgn">Zendesk es una empresa global que se dedica a las operaciones remotas y que tiene la misión de mejorar el mundo: una experiencia de cliente a la vez. 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type="application/json">{"props":{"pageProps":{"meta":{"alternates":{"es":"https://www.zendesk.es/diversity-inclusion/","fr":"https://www.zendesk.fr/diversity-inclusion/","hk":"https://www.zendesk.hk/diversity-inclusion/","it":"https://www.zendesk.com/it/diversity-inclusion/","kr":"https://www.zendesk.kr/diversity-inclusion/","mx":"https://www.zendesk.com.mx/diversity-inclusion/","nl":"https://www.zendesk.nl/diversity-inclusion/","th":"https://www.zendesk.com/th/diversity-inclusion/","tw":"https://www.zendesk.tw/diversity-inclusion/","de":"https://www.zendesk.de/diversity-inclusion/","au":"https://www.zendesk.com/au/diversity-inclusion/","in":"https://www.zendesk.com/in/diversity-inclusion/","dk":"https://www.zendesk.com/dk/diversity-inclusion/","se":"https://www.zendesk.com/se/diversity-inclusion/","sg":"https://www.zendesk.com/sg/diversity-inclusion/","us":"https://www.zendesk.com/diversity-inclusion/","jp":"https://www.zendesk.co.jp/diversity-inclusion/","br":"https://www.zendesk.com.br/diversity-inclusion/","gb":"https://www.zendesk.co.uk/diversity-inclusion/"},"related":[],"tags":[],"backupLocale":false},"attributes":{"_yoast_wpseo_sitemap-html-include":"-","_encloseme":"1","_wp_page_template":"templates/page-diversity-inclusion.php","_katamari-temp-source_id":"349611","katamari-diversity-inclusion-2":"Diversidad e inclusión","katamari-diversity-inclusion-3":"La gente es lo primero","katamari-diversity-inclusion-4":"Dónde estamos","katamari-diversity-inclusion-5":"Vamos a dejar todo en claro. Cuando una empresa habla de diversidad, puede sentirse forzado.\n En Zendesk, intentamos que sea sencillo.\n La diversidad y la inclusión son más que palabras de moda y más que el resultado final.\n","katamari-diversity-inclusion-6":"Se trata de que nuestra gente sepa que se la valora en su lugar de trabajo.\n","katamari-diversity-inclusion-7":"Abierto para todos","katamari-diversity-inclusion-8":"Los empleados de Zendesk trabajan arduamente para construir una cultura a la que todos pertenecen. Los grupos de recursos para empleados desempeñan un papel fundamental en la creación de comunidades que nos unen y garantizan que nos sintamos apoyados en el trabajo.\n Les dejaremos hablar por sí mismos, aquí están sus declaraciones de misión.\n","katamari-diversity-inclusion-9":"Global Veterans Network","katamari-diversity-inclusion-10":"La red Global Veterans Network rinde homenaje a los veteranos que entran y salen de Zendesk.\n En conjunto, guían a los veteranos en transición a la fuerza laboral con capacitación profesional y oportunidades de entrenamiento.\n","katamari-diversity-inclusion-11":"Mosaic","katamari-diversity-inclusion-12":"Mosaic es un colectivo que anima a las personas de color en Zendesk a aceptar y celebrar sus diferencias.\n Mosaic trabaja en conjunto para crear un espacio seguro para discutir abiertamente experiencias personales, construir redes más sólidas y brindar oportunidades de crecimiento profesional para miembros y aliados a través de tutorías y conexiones entre pares.\n","katamari-diversity-inclusion-13":"Pride","katamari-diversity-inclusion-14":"Pride asegura que todos los empleados LGBTQ+ sean valorados, vistos y respaldados. Su misión es crear conciencia e inspirar a sus compañeros de trabajo a crear un espacio para la comunidad LGBTQ+ de Zendesk.\n Pride promueve activamente la diversidad en los eventos y crea eventos para socios, iniciativas de políticas de la empresa y oportunidades educativas.\n","katamari-diversity-inclusion-15":"The Village","katamari-diversity-inclusion-16":"The Village conecta a padres y cuidadores en Zendesk.\n Su misión es proporcionar un sistema de apoyo a los empleados que hacen malabares entre el trabajo y la paternidad o el cuidado de los niños.\n Ya sea que un empleado esté regresando de la licencia por paternidad, criando pequeños seres humanos o cuidando a un ser querido, esta comunidad está aquí para ayudar.\n","katamari-diversity-inclusion-17":"Women at Zendesk","katamari-diversity-inclusion-18":"Women at Zendesk rinde homenaje a las mujeres en todos los niveles de sus carreras.\n WAZ crea una base para ayudar a las mujeres a lograr sus objetivos personales y profesionales.\n Los esfuerzos incluyen colaborar con el reclutamiento para extender el proceso de búsqueda de mujeres calificadas para puestos en toda la empresa y trabajar con organizaciones que mejoran a las mujeres en cada oficina.\n","katamari-diversity-inclusion-19":"Women in Engineering","katamari-diversity-inclusion-20":"Women in Engineering defiende y crea un espacio donde las ingenieras pueden reunirse y formar relaciones de respaldo entre ellas en cada oficina. Su misión es desarrollar una comunidad donde las empleadas puedan utilizar colectivamente sus talentos para mejorar, innovar y contribuir a su éxito como ingenieras.\n","katamari-diversity-inclusion-21":"Zendesk en cifras","katamari-diversity-inclusion-22":"Nuestra representación hoy\n","katamari-diversity-inclusion-23":"La realidad es que toda nuestra industria lucha por la representación, incluyéndonos a nosotros.\n Este es nuestro punto de partida para ver dónde hay margen de mejora.\n Estamos fortaleciendo el flujo de talento y comenzando a incorporar esfuerzos de diversidad e inclusión con nuestros equipos de Reclutamiento, Recompensas Totales y Desarrollo de Personas.\n","katamari-diversity-inclusion-24":"Números de empresas globales","katamari-diversity-inclusion-25":"% por identidad de género","katamari-diversity-inclusion-26":"Masculino","katamari-diversity-inclusion-27":"60 %","katamari-diversity-inclusion-28":"Femenino","katamari-diversity-inclusion-29":"37 %","katamari-diversity-inclusion-30":"Números de liderazgo global\n","katamari-diversity-inclusion-31":"% por identidad de género","katamari-diversity-inclusion-32":"Masculino","katamari-diversity-inclusion-33":"58 %","katamari-diversity-inclusion-34":"Femenino","katamari-diversity-inclusion-35":"40 %","katamari-diversity-inclusion-50":"Números tecnológicos globales\n","katamari-diversity-inclusion-51":"% por identidad de género","katamari-diversity-inclusion-52":"Masculino","katamari-diversity-inclusion-53":"75 %","katamari-diversity-inclusion-54":"Femenino","katamari-diversity-inclusion-55":"22 %","katamari-diversity-inclusion-56":"Edad","katamari-diversity-inclusion-57":"% por edad","katamari-diversity-inclusion-58":"0 - 29","katamari-diversity-inclusion-59":"26,5 %","katamari-diversity-inclusion-60":"30 - 39","katamari-diversity-inclusion-61":"50,8 %","katamari-diversity-inclusion-62":"40 - 49","katamari-diversity-inclusion-63":"17,2 %","katamari-diversity-inclusion-64":"50 +","katamari-diversity-inclusion-65":"5,1 %","katamari-diversity-inclusion-66":"Notas:","katamari-diversity-inclusion-67":"Todos los datos de la fuerza laboral al 31 de diciembre de 2020.","katamari-diversity-inclusion-68":"La etnia se refiere a las categorías EEO-1.\n","katamari-diversity-inclusion-69":"El liderazgo incluye el nivel de director o superior.","katamari-diversity-inclusion-251":"Debido al redondeo, algunas cifras no suman el 100 %.","katamari-diversity-inclusion-71":"Zendesk clasifica a los empleados \"técnicos\" por rol laboral. Los roles técnicos son aquellos que dependen en gran medida del conocimiento y las habilidades en áreas como la ingeniería y las matemáticas para respaldar el negocio. Los ejemplos incluyen roles en ciencia de datos, ingeniería de software y gestión de productos.","katamari-diversity-inclusion-72":"Reconocemos que nuestros datos actuales son limitados porque el género se presenta como binario. Sabemos que la identidad de género no es binaria y exploraremos cómo reflejar mejor esto a futuro.","katamari-diversity-inclusion-222":"El informe","katamari-diversity-inclusion-223":"A continuación, se puede acceder al último Informe EEO-1 Tipo 2 de Zendesk. Este documento recorta los datos de forma un poco diferente a lo que se describe anteriormente, que es más representativo de cómo hacemos un seguimiento de nuestros esfuerzos en la representación de la diversidad. También ten en cuenta que el informe EEO-1 captura un momento en el tiempo y se basa en categorías requeridas por el gobierno federal. Además, el informe EEO-1 puede medir los datos de una manera diferente a la que divulgamos en otras publicaciones o archivos.\u003cbr /\u003e\u003ca href=\"https://web-assets.zendesk.com/pdf/EEO-1-Zendesk-2021.pdf\" target=\"_blank\"\u003eDescargar el Informe EEO-1 sobre Información del empleador\u003c/a\u003e\u003cbr /\u003eSolo Irlanda: Para consultar el informe sobre la brecha salarial entre géneros en Irlanda 2023 de Zendesk International Limited, \u003ca href=\"https://web-assets.zendesk.com/pdf/Ireland_GPG_Report.pdf\" target=\"_blank\"\u003ehaga clic aquí\u003c/a\u003e.","katamari-diversity-inclusion-224":"\u003cstrong\u003eIndex égalité hommes-femmes\u003c/strong\u003e —nous avons obtenu, en France, un score de 84/100 en 2020, décliné par indicateurs comme suit:","katamari-diversity-inclusion-225":"Indicateur écart de rémunérations: 31","katamari-diversity-inclusion-226":"Indicateur écart de taux d'augmentations individuelles: 35","katamari-diversity-inclusion-227":"Indicateur retour de congés maternité: non calculable","katamari-diversity-inclusion-228":"Indicateur hautes rémunérations: 5","katamari-diversity-inclusion-76":"Prejuicios inconscientes","katamari-diversity-inclusion-77":"Todos tenemos prejuicios inconscientes, y las personas con las que trabajamos también.\n En Zendesk, estamos tomando medidas para lidiar con ellos y reconocerlos.\n","katamari-diversity-inclusion-78":"Para que esto suceda, lanzamos laboratorios de aprendizaje en cada oficina para ofrecer sesiones de trabajo presenciales disponibles para todos los empleados.\n Las sesiones brindan a los empleados la educación y los recursos para ser más conscientes de los prejuicios inconscientes y aprender estrategias para mitigarlos en el lugar de trabajo.\n","katamari-diversity-inclusion-79":"Mentoría\n","katamari-diversity-inclusion-80":"Dar el primer paso es solo el comienzo.\n Para promover aún más las habilidades de nuestros empleados, se lanzaron varios programas de mentoría destinados a brindar desarrollo profesional y respaldar el crecimiento profesional.\n","katamari-diversity-inclusion-81":"Everwise","katamari-diversity-inclusion-82":"proporciona orientación profesional a los \"aprendices\" que buscan alcanzar sus metas profesionales.\n El programa conecta a los empleados con mentores externos, recursos y redes de pares para ayudarlos a ser más productivos en cada etapa de su carrera.\n","katamari-diversity-inclusion-83":"Illuminate","katamari-diversity-inclusion-84":"es un programa de desarrollo de liderazgo de dos días para líderes que están iniciando sus carreras.\n Los gerentes de personal se reúnen en nuestras oficinas globales para aprender habilidades de liderazgo adicionales y formas de poner en práctica sus nuevas habilidades en el trabajo en esta comunidad colaborativa.","katamari-diversity-inclusion-85":"Women at Zendesk","katamari-diversity-inclusion-86":"lanzó un programa interno de mentoría de tres meses que conecta a mujeres en Zendesk.\n Los programas de mentoría para mujeres combinan a mentores y aprendices para compartir sus experiencias, aprender unas de otras, pedir consejos e inspirar el desarrollo en su trayectoria profesional.\n","katamari-diversity-inclusion-87":"Mosaic","katamari-diversity-inclusion-88":"organiza un evento de mentoría rápido cada trimestre para brindar a los empleados la oportunidad de expandir sus redes profesionales, hacer preguntas sobre el desarrollo profesional y recibir consejos de personas en roles de liderazgo.\n","katamari-diversity-inclusion-89":"Nuestro impacto global\n","katamari-diversity-inclusion-90":"El lugar donde trabajamos es una gran parte de cómo trabajamos; también queremos ver cambios positivos en nuestro alrededor.\n Para dar una mano extra, nos asociamos con organizaciones para ayudar a moldear, educar e impulsar el progreso más allá de Zendesk.\n Estas son solo algunas.\n","katamari-diversity-inclusion-91":"Nuestras asociaciones y patrocinios\n","katamari-diversity-inclusion-92":"Ven y únete a nosotros","katamari-diversity-inclusion-1":"Tú también eres bienvenido. \u003ca href=\"/jobs/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eVer vacantes.\u003c/span\u003e\u003c/a\u003e","katamari-diversity-inclusion-200":"Bridge","katamari-diversity-inclusion-201":"The Bridge apoya y proporciona un espacio para los empleados mayores de 40 años de edad y sus aliados. Juntos, esta comunidad fortalece la conexión entre generaciones. La base de este grupo está cimentada en cuatro valores fundamentales: unir, aprender, compartir y dar.","katamari-diversity-inclusion-202":"Whole Self","katamari-diversity-inclusion-203":"Whole Self reúne a los empleados para aprender, comprender y compartir sus historias sobre salud mental, neurodiversidad (TDAH, TOC, TEA, entre otras) y discapacidades físicas. Como grupo, ofrecen recursos útiles y sirven como campeones de la inclusión en nuestros productos y empleados en áreas como diseño, experiencia, funcionalidad, prácticas y entorno de trabajo.","_edit_lock":"1685627504:5395","zen-sec7-card1-heading":"Círculos de empatía","zen-sec4-intro":"Todas las organizaciones de Zendesk se comprometen a respaldar los objetivos de Diversidad, Equidad e Inclusión (DEI) para abordar las necesidades específicas de organización y ubicación.\n Seguiremos evolucionando la forma en que atraemos, retenemos y apoyamos a nuestros talentos.\n","zen-sec8-com6-body":"Women in Engineering defiende y crea un espacio donde las ingenieras pueden reunirse y formar relaciones de respaldo entre ellas en cada oficina.\n","zen-native-mainland":"Indígena americano o nativo de Alaska","zen-hero-title":"CEO de Zendesk","zen-sec6-title":"Director principal de Marketing","zen-footer-body":"Zendesk es una empresa global que se dedica a las operaciones remotas y que tiene la misión de mejorar el mundo: una experiencia de cliente a la vez.\n Únete a nosotros.","zen-sec10-body":"Zendesk se compromete a crear un lugar de trabajo global más equitativo mediante el fomento de una cultura de respeto, equidad e inclusión.\n Independientemente de tus antecedentes, experiencias personales o situaciones de vida únicas, estamos comprometidos con tu éxito.\n","zen-sec12-heading":"Crear un mundo más equitativo\n","zen-sec5-supertitle":"Nuestra misión\n","zen-stories-promo-cta":"Leer más en el blog\n","zen-hero-heading":"Compromiso al 100 %","zen-sec5-c2-body":"Fomentar una fuerza laboral diversa y productos inclusivos que reflejen a nuestros clientes y sus necesidades, generando mejores experiencias.\n","zen-skip-body":"Skip es un veterano de la Marina de los EE. UU. que fue enviado a California en los años 80 y nunca se fue.\n Su experiencia en el ejército le enseñó responsabilidad, meritocracia y cómo formar un equipo con personas de diferentes orígenes.\n Para generar confianza, aprendió a encontrar puntos en común con todo tipo de personas, sin importar de dónde vinieran.\n","zen-aza-body":"Cuando no es drag, puedes llamarlo Aza.\n Como drag, refiérete a ella como Della (se necesita mucho esfuerzo para verse tan bien).\n Desde Melbourne, Della deleita reuniones de equipo, fiestas e incluso eventos globales de Zendesk.\n Aunque no siempre es fácil ser artista drag en público, Aza disfruta de compartir a Della con \"personas hermosas y de ideas afines\".\n Él cree que cuando encuentras a esas personas, nunca te faltará amor.\n","zen-sec1-stories":"Lee las historias de \u003cspan class=\"js-open-modal profile-anchor\" data-modal-id=\"profile-skip\"\u003eSkip\u003c/span\u003e y \u003cspan class=\"js-open-modal profile-anchor\" data-modal-id=\"profile-brandon\"\u003eBrandon\u003c/span\u003e\n","zen-ryan-body":"Ryan es un veterano del ejército de EE. UU. que ve al ejército como un microcosmos de las luchas de la sociedad en su conjunto. Ya sea que se trate de lidiar con la desigualdad racial, la discriminación de género o la intolerancia de cualquier tipo, él ve a los veteranos como los únicos listos para presentarse como aliados. Es una cuestión de resiliencia, la capacidad de trabajar con personas de todo tipo de orígenes y, por supuesto, presentarse a la pelea, listo para sentirse cómodo estando incómodo. ","zen-sec10-c3-title":"Crear lugares de trabajo equitativos e inclusivos\n","zen-sec8-com5-title":"Women at Zendesk","zen-sec3-heading":"Desarrollo profesional y cultural\n","katamari-diversity-inclusion-382":"3,3 %","katamari-diversity-inclusion-384":"0,2 %","katamari-diversity-inclusion-383":"Indígena americano o nativo de Alaska","katamari-diversity-inclusion-386":"1,4 %","katamari-diversity-inclusion-385":"Decide no indicarlo","katamari-diversity-inclusion-388":"0,6 %","katamari-diversity-inclusion-387":"No especificado","zen-sec3-card3-body":"Todos los nuevos gerentes de personal están inscritos en un programa para ayudarlos a comprender, apoyar y crear una cultura de pertenencia al explorar \"la diversidad, la equidad y la inclusión desde una lente de liderazgo\".\n ","zen-nimisha-body":"Nimisha es una ingeniera de software y artista profesional que llegó a los Estados Unidos desde la India en 2007.\n Aunque Nimisha ha experimentado discriminación, también ha encontrado los aliados y mentores adecuados para ayudarla a crecer.\n En Zendesk, codirige el grupo Women in Engineering para ayudar a la empresa en sus esfuerzos por mejorar.\n A través de su arte, explora la desigualdad social, inspirándose en su entorno y encontrando su identidad como mujer de color y ciudadana global.\n","zen-native-pacific":"Nativo/a de Hawái o de Islas del Pacífico","zen-sec3-card3-heading":"Incorporación de nuevos líderes\n","zen-sec10-c2-title":"Hacer de la igualdad salarial una prioridad","zen-male":"Masculino","zen-sec5-c2-heading":"Para nuestros clientes","zen-sec8-com4-title":"The Village","zen-bod-promo-cta":"Conoce a nuestra junta directiva","zen-sec10-c3-body":"Nuestro objetivo es crear de manera constante una experiencia de trabajo equitativa e inclusiva para todos nuestros empleados a nivel mundial.\n","zen-sec10-c1-title":"Prohibir el comportamiento destructivo\n","zen-sec7-card1-body":"Los círculos de empatía son un espacio seguro para que los empleados compartan sus experiencias y para que los líderes escuchen y aprendan.\n Estas conversaciones se han convertido en una parte importante de impulsar nuestras acciones de DEI. De hecho, es tan importante que creamos un manual de estrategias para compartir nuestros conocimientos con los demás.\n","zen-asian":"Asiático","zen-bod-promo-body":"Nuestra junta directiva también juega un papel importante en nuestros objetivos de DEI, monitoreando nuestro progreso, brindándonos orientación y ayudándonos a crear una visión holística.\n","zen-us-ethnicity-data":"Datos de etnia de Estados Unidos\n","zen-white":"Blanco","zen-sec13-accordion1-title":"Red Europea contra el Racismo","zen-sec10-c2-body":"Revisamos, al menos una vez al año, nuestras prácticas salariales y la paridad, y hacemos los ajustes necesarios.\n","zen-sec13-accordion1-body":"Zendesk es miembro activo de Equal@Work, una iniciativa de múltiples partes interesadas creada por la Red Europea contra el Racismo (ENAR, por sus siglas en inglés).\n La iniciativa reúne a empresas, entes sociales, ONG, autoridades públicas y académicos con el objetivo de encontrar soluciones para que las minorías étnicas y religiosas puedan participar plenamente en el mercado laboral.","zen-come-join-us":"Ven y únete a nosotros","zen-sec11-quote":"\"En Zendesk no pensamos en la accesibilidad como un problema técnico o comercial.\n La consideramos un derecho humano.\n Se trata de inclusión y oportunidad para todos.\n Al enviar productos accesibles, podemos impulsar la inclusión de la discapacidad a gran escala\".\n","zen-sec5-intro":"Nuestra estrategia de DEI está impulsada por un enfoque a cargo de líderes y centrado en las personas.\n","zen-sec13-intro":"Zendesk cree firmemente en ser un catalizador del cambio en el espacio SaaS, el sector tecnológico en general y la comunidad global.\n Pero no podemos crear un mundo más equitativo solos.\n Nos hemos asociado con organizaciones que están haciendo un trabajo verdaderamente innovador e inspirador en el espacio de la diversidad, la equidad y la inclusión.\n","zen-sec8-com6-title":"Women in Engineering","zen-ongoing-partners":"Otras asociaciones en curso\n","zen-sec5-c3-heading":"Para nuestra comunidad\n","zen-female":"Femenino","zen-sec10-heading":"Equidad en Zendesk","zen-sec13-accordion3-title":"National Urban League","zen-sec8-com4-body":"The Village proporciona un sistema de apoyo a los empleados que equilibran el trabajo y la paternidad o el cuidado.\n","zen-sec11-body-2":"Nos esforzamos por crear tecnología pensada, para que todos se sientan empoderados, independientemente de cómo accedan a la tecnología o experimenten el mundo.","zen-sec11-body-1":"La industria del servicio de atención al cliente es una fuente de trabajo para millones de personas.\n Pero si las personas no pueden usar nuestra tecnología, no pueden acceder a esos trabajos.\n Y, si el software de servicio de atención al cliente no se crea pensando en las personas con capacidades diferentes, es posible que una gran cantidad de personas no puedan obtener los recursos que necesitan desesperadamente.\n","zen-sec3-card1-body":"En 2020, casi el 90 % de los gerentes de personas completaron una sesión de exploración del racismo, la equidad y los privilegios.\n También se marcharon con herramientas prácticas para poner en práctica.","zen-skip-quote":"\"En el ejército no se puede despedir a nadie.\n Además, no puedes elegir a las personas de tu equipo\".\n","zen-footer-cta":"Ver nuestros roles abiertos\n","zen-leadership":"Liderazgo","zen-sec1-body-1":"Para que ocurra un cambio real en cualquier organización, tiene que venir de arriba hacia abajo.\n Hemos establecido un Consejo de Diversidad formado por nuestros líderes más importantes para asegurarnos de que estamos haciendo que nuestra empresa sea más diversa, equitativa e inclusiva.\n","zen-sec3-card2-body":"Los gerentes y líderes de equipos que inician sus carreras exploran sus propios prejuicios inconscientes en este programa de liderazgo trimestral.\n Este programa abarca la mentalidad de liderazgo, cómo dar opiniones y comentarios, técnicas de entrenamiento y cómo establecer seguridad psicológica.\n","zen-global-age-data":"Datos de edad globales\n","zen-sec1-body-2":"Este consejo establece políticas y prácticas que conducen al reclutamiento, la retención y el desarrollo de una organización diversa y de alto desempeño que fomenta una cultura de diversidad, equidad e inclusión. Y para abordar la inequidad en las comunidades a las que servimos, nos asociamos con organizaciones que están abordando la DEI en todo el mundo.\n","zen-sec5-heading":"Incrustamos la DEI en el tejido de nuestra cultura\n","zen-two-or-more-races":"Dos o más razas","zen-sec8-com8-title":"Whole Self","zen-sec3-byline":"Participante de Ignite, 2021","zen-sec5-c1-body":"Crea una cultura en la que se valore la diversidad y todos los empleados se sientan incluidos, apoyados y puedan ser ellos mismos.\n","zen-sec8-com5-body":"Women at Zendesk celebra a las mujeres en todos los niveles de sus carreras, animándolas y ayudándolas a alcanzar sus metas personales y profesionales.\n","zen-sec3-intro":"Creamos programas para ayudar a los empleados a desarrollar nuevas habilidades para su carrera, así como para apoyar nuestra cultura inclusiva.\n","zen-sec8-heading":"Comunidades de empleados","zen-sec13-accordion2-title":"The Asia Foundation","zen-sec8-supertitle":"Experiencia del empleado","zen-sec4-tabs-heading":"Datos globales de género\n","zen-brandon-body":"Brandon está acostumbrado a ser el único hombre negro dondequiera que va.\n Se ha destacado en su carrera sabiendo que es el centro de atención porque sobresale.\n Aunque lo toma con calma, Brandon ha tenido una buena cantidad de momentos de aprendizaje con colegas y amigos.\n Vive con integridad, buscando oportunidades para cambiar las condiciones que crean sistemas de opresión, estereotipos y más.\n","zen-ryan-quote":"\"Nuestros amigos y vecinos que luchan sus propias batallas necesitan que nos presentemos como aliados informados\".","zen-stories-promo-heading":"Historias de cultura inclusiva\n","zen-supplier-diversity-body":"Los programas de diversidad de proveedores pueden impulsar el crecimiento de diversas empresas. Empresas que a menudo no obtienen el apoyo, la visibilidad o los recursos que necesitan para mantener su negocio. Estamos comprometidos a trabajar con empresas pequeñas y diversas como proveedores y distribuidores de nuestra empresa, con la esperanza de encontrar soluciones innovadoras para nuestros clientes y hacer nuestra parte para ayudarlos a prosperar.\n","zen-sec2-body":"Queremos que Zendesk sea un lugar donde la diversidad realmente prospere.\n Y eso comienza con nuestra gente.\n Aspiramos a ser un empleador de elección para el talento diverso y fomentamos una cultura inclusiva donde las diferencias se aprovechan hacia la innovación.\n Los talentos de comunidades subrepresentadas tienen oportunidades de desarrollar sus carreras para igualar nuestro crecimiento como organización.","zen-tech":"Tecnología","zen-sec2-stories":"Leer la historia de \u003cspan class=\"js-open-modal profile-anchor\" data-modal-id=\"profile-nimisha\"\u003eNimisha\u003c/span\u003e","zen-sec8-com7-title":"The Bridge","zen-sec5-c3-body":"Utiliza nuestros recursos para crear conciencia sobre causas importantes, combatir injusticias y apoyar causas en nuestra comunidad en general.\n","zen-sec2-heading":"Todos somos seres humanos","zen-cheyanne-quote":"\"Lucha siempre por ti mismo.\n Incluso si no obtienes el resultado que deseabas, al menos puedes mantener la cabeza en alto sabiendo que crees en ti mismo\".\n","zen-sec3-card2-heading":"Programa de liderazgo Illuminate\n","zen-sec9-title":"Vicepresidente de Diversidad, Equidad e Inclusión\n","zen-bod-promo-header":"Junta directiva de Zendesk","zen-brandon-quote":"\"¡Solo hay un yo y la única persona que puede hacerlo de manera excelente soy yo!\"","zen-sec2-quote":"\"Como mujer afrocaribeña con antecedentes fuera de la industria del software, experimento todos los días los beneficios de reunir a diversos equipos para resolver problemas complejos\".\n","zen-sec5-c1-heading":"Para nuestros empleados","zen-sec8-quote":"\"Nuestros amigos y vecinos que luchan sus propias batallas necesitan que nos presentemos como aliados informados\".\n","zen-sec13-photo-label":"Red Europea contra el Racismo","zen-sec8-com7-body":"The Bridge apoya y proporciona un espacio para empleados multigeneracionales y sus aliados.","zen-latinx":"Hispano o latino","zen-sec3-quote":"\"¡Este programa me ha ayudado de formas inconmensurables!\n He visto un cambio considerable en la forma en que abordo mi trabajo, me comunico con los líderes e inicio el cambio\".\n","zen-sec7-card1-cta":"Descarga el manual de estrategias de los círculos de empatía\n","zen-sec4-disclaimer":"A continuación, se puede acceder al último Informe EEO-1 Tipo 2 de Zendesk. Este documento recorta los datos de forma un poco diferente a lo que se describe anteriormente, que es más representativo de cómo hacemos un seguimiento de nuestros esfuerzos en la representación de la diversidad. También ten en cuenta que el informe EEO-1 captura un momento en el tiempo y se basa en categorías requeridas por el gobierno federal. Además, el informe EEO-1 puede medir los datos de una manera diferente a la que divulgamos en otras publicaciones o archivos.\u003cbr /\u003e\u003ca href=\"https://web-assets.zendesk.com/pdf/Zendesk-EEO-1-2020-Type-2-Report.pdf\" target=\"_blank\"\u003eDescargar el Informe EEO-1 sobre Información del empleador\u003c/a\u003e\u003cbr /\u003eSolo Irlanda: Para consultar el informe sobre la brecha salarial entre géneros en Irlanda 2022 de Zendesk International Limited, \u003ca href=\"https://web-assets.zendesk.com/pdf/Ireland_GPG_Report.pdf\" target=\"_blank\"\u003ehaga clic aquí\u003c/a\u003e.","zen-sec12-supertitle":"Nuestra comunidad","zen-sec1-header":"Nada cambia sin transparencia\n","zen-sec7-body-2":"Al escuchar las preocupaciones de nuestros empleados, creamos nuestra Política de Equidad, programas que priorizaban la salud mental y el bienestar de los empleados, y los círculos de empatía, un espacio seguro para los empleados.\n","zen-sec2-supertitle":"La gente es lo primero","zen-sec8-stories":"Leer las historias de \u003cspan class=\"js-open-modal profile-anchor\" data-modal-id=\"profile-cheyanne\"\u003eCheyanne\u003c/span\u003e, \u003cspan class=\"js-open-modal profile-anchor\" data-modal-id=\"profile-jamal\"\u003eJamal\u003c/span\u003e y \u003cspan class=\"js-open-modal profile-anchor\" data-modal-id=\"profile-ryan\"\u003eRyan\u003c/span\u003e","zen-aza-quote":"\"Me enorgullece que mis amigos y familiares me acepten por lo que soy, independientemente de mi sexualidad\".\n","zen-sec7-body-1":"Entre una crisis de salud global y disturbios civiles, múltiples crisis afectaron a nuestros empleados en el último año.\n Como empresa, sentimos una necesidad urgente de encontrar formas significativas de apoyarlos.\n","zen-sec13-heading":"Asociarse hacia un mundo mejor\n","zen-sec7-card2-body":"El silencio es complicidad y las acciones son las palabras más fuertes.\n Zendesk mantiene su compromiso de desempeñar un papel activo en el establecimiento de una sociedad más equitativa, comenzando con las mejoras necesarias en la forma en que abordamos estos desafíos.\n Queremos ser un catalizador activo del cambio en el espacio SaaS, el sector tecnológico en general y la comunidad global.\n","zen-sec13-accordion2-body":"En 2021, nos asociamos con The Asia Foundation en una nueva iniciativa de impacto social.\n Nuestra asociación ayudará a hacer un seguimiento y encontrar formas de mantener las redes de liderazgo de mujeres en Asia en ciencia, tecnología, ingeniería y matemáticas (STEM).\n","zen-decline-to-state":"Decide no indicarlo","zen-sec8-com3-body":"Pride asegura que todos los empleados LGBTQ+ sean valorados, vistos y respaldados.\n","zen-sec10-c1-body":"Zendesk prohíbe los comportamientos destructivos como la discriminación, el acoso, las microagresiones y las represalias.\n","zen-sec8-com1-body":"La red Global Veterans Network celebra a los veteranos que entran y salen de Zendesk, ayudándolos a hacer la transición a la fuerza laboral.\n","katamari-diversity-inclusion-36":"Origen étnico (solo EE. UU.)\n","katamari-diversity-inclusion-37":"% por etnia","zen-sec3-card4-body":"Iniciado en 2021, Ignite brinda a los talentos de comunidades subrepresentadas acceso a un mentor individual, eventos de networking del personal C y entrenamiento grupal.\n","katamari-diversity-inclusion-38":"Blanco","katamari-diversity-inclusion-39":"64,7 %","zen-learn-more":"Más información","zen-sec1-supertitle":"Gobernanza y rendición de cuentas\n","zen-sec12-cta":"Leer nuestro informe de impacto global","zen-black":"Negro o afroamericano","zen-sec4-heading":"Fomento de una fuerza laboral diversa\n","zen-sec8-com2-body":"Mosaic anima a las personas de color en Zendesk a aceptar y celebrar sus diferencias, y crea un espacio seguro para la discusión, la creación de redes y el crecimiento profesional.","katamari-diversity-inclusion-40":"Asiático","katamari-diversity-inclusion-41":"20,7 %","zen-nimisha-quote":"\"No puedo imaginar lo que sería si dejara de ser ingeniero o artista.\n Es tan fundamental para mi identidad y me encanta\".\n","katamari-diversity-inclusion-42":"Hispano o latino","katamari-diversity-inclusion-43":"6 %","zen-sec2-byline":"Nancy Díaz Lemmon","katamari-diversity-inclusion-44":"Negro o afroamericano","zen-sec8-com3-title":"Pride","katamari-diversity-inclusion-45":"2,6 %","katamari-diversity-inclusion-46":"Nativo/a de Hawái o de otras islas del Pacífico","katamari-diversity-inclusion-47":"0,6 %","zen-sec3-card4-heading":"Programa de desarrollo Ignite\n","katamari-diversity-inclusion-48":"Dos o más razas","zen-jamal-quote":"\"A medida que adquieres conocimientos y experiencia a lo largo del tiempo, tu identidad también se va construyendo.\n Aprendes a ser más adaptable\".\n","zen-sec7-heading":"Una estrategia de cambio impulsada por la empatía\n","zen-sec8-intro":"Las comunidades de empleados (EC) desempeñan un papel fundamental en la construcción de nuestra cultura.\n Nos enseñan cómo podemos integrar prácticas inclusivas en el liderazgo, crear comunidades que nos unan y, lo que es más importante, brindar a nuestros empleados un apoyo adaptado a sus necesidades culturales.\n","zen-sec7-card2-heading":"Compromisos de justicia y equidad racial\n","zen-supplier-diversity":"Diversidad de proveedor\n","zen-sec13-accordion3-body":"En 2021, unimos fuerzas con la National Urban League como patrocinador del informe de State of Black America de este año.\n La National Urban League se especializa en movilidad económica y sustentabilidad.\n Su informe State of Black America es uno de los puntos de referencia y fuentes más esperados para el liderazgo intelectual en torno a la igualdad racial en Estados Unidos.\n","zen-stories-promo-body":"Una gran experiencia del cliente requiere más que \u2028las herramientas adecuadas.\n También se trata de la gente.\n Nuestra gente.\n","zen-governance":"Gobernanza","zen-company":"Empresa","zen-jamal-body":"Nacido en Punjab, Pakistán, Jamal se mudó a Alemania cuando era adolescente.\n Después de adaptarse al choque cultural (afirma que causó problemas a sus padres) pasó ocho años en las fuerzas armadas alemanas.\n Ahora, es un ejecutivo de cuentas de Zendesk y un miembro activo de su comunidad musulmana Ahmadiyya local.\n Cree en enforcarse en sus metas, contar sus bendiciones y aceptar los reveses como un camino natural hacia el crecimiento.\n","zen-sec12-body":"El compromiso de Zendesk con la diversidad, la equidad y la inclusión incluye no solo nuestras oficinas en todo el mundo, sino también el mundo fuera de nuestras ventanas.\n Estamos comprometidos a trabajar con organizaciones que marcan la diferencia en nuestras comunidades, mientras desarrollamos relaciones con diversas empresas.","zen-sec4-bullet1":"Todos los datos de la fuerza laboral al 31 de diciembre de 2021.","zen-sec8-com2-title":"Mosaic","zen-sec4-bullet3":"Debido al redondeo, algunas cifras no suman el 100 %.","zen-sec4-bullet2":"El liderazgo incluye el nivel de director o superior.","zen-sec4-bullet5":"Reconocemos que nuestros datos actuales son limitados porque el género se presenta como binario. A principios de 2022, dimos nuestros primeros pasos hacia un programa de autoidentificación voluntaria (Self-ID) más inclusivo, al agregar opciones de orientación sexual e identidad de género más allá del hombre y la mujer cisgénero en Estados Unidos. Este fue un primer paso importante para comunicar mejor a Zendesk sobre la diversidad más amplia de nuestra fuerza de trabajo.","zen-sec4-bullet4":"Zendesk clasifica a los empleados \"técnicos\" por rol laboral. Los roles técnicos son aquellos que dependen en gran medida del conocimiento y las habilidades en áreas como la ingeniería y las matemáticas para respaldar el negocio. Los ejemplos incluyen roles en ciencia de datos, ingeniería de software y gestión de productos.","zen-sec12-stories":"Leer a historia de \u003cspan class=\"js-open-modal profile-anchor\" data-modal-id=\"profile-aza\"\u003eAza\u003c/span\u003e","zen-join-the-team":"Únete al equipo","zen-hero-intro":"Vivimos en un mundo diverso. Y la industria tecnológica debe aceptarlo. Pero sabemos que el cambio real comienza cuando hacemos nuestra parte.\n Estamos comprometidos a hacer que la diversidad, la equidad y la inclusión (DEI) sean parte de nuestra cultura global.\n","zen-cheyanne-body":"Cheyanne no evita confiar en sí misma.\n Al trabajar con diabetes tipo 1, ha aprendido a cuidarse a sí misma y a comunicar sus necesidades a su equipo.\n Y como miembro del grupo Women at Zendesk, sabe que no debe retroceder si su confianza se percibe como \"agresiva\".\n Practica el cuidado y la compasión, valores que cree que todos deberían tener, independientemente del género.","zen-sec8-com1-title":"Global Veterans Network","zen-sec3-card1-heading":"Educación sobre racismo, equidad y privilegios","zen-sec8-com8-body":"Whole Self reúne a los empleados para aprender, comprender y compartir sus historias sobre salud mental, neurodiversidad (TDAH, TOC, TEA, entre otras) y discapacidades físicas.","zen-sec7-card2-cta":"Vee nuestros valores en acción","zen-sec11-heading":"Accesibilidad","zen-sec11-quote-title":"Vicepresidente sénior de producto","_edit_last":"5395","_tms_delivery":"2023-12-21 19:32:24","zen-svane-quote":"\"De manera deliberada, estamos construyendo una empresa diversa y creativa en la que los empleados se sientan empoderados y cómodos al ser ellos mismos\".","zen-constantinople-quote":"\"Somos mejores y más fuertes cuando trabajamos con una mentalidad colectiva de inclusión con nuestros colegas, nuestros clientes y el mundo que nos rodea\".","zen-kim-quote":"\"Nuestra estrategia de diversidad, equidad e inclusión se debe basar en un enfoque que priorice a las personas y esté dirigido por los líderes, para escuchar con empatía, actuar con convicción y seguir aprendiendo para avanzar\".","immutable-svane-name":"Mikkel Svane","immutable-lemmon-name":"Nancy Díaz Lemmon","immutable-constantinople-name":"Alex Constantinople","immutable-gailey-name":"Ryan Gailey","immutable-kim-name":"Dave Kim","immutable-aniano-name":"Jon Aniano","immutable-skip":"Skip","immutable-brandon":"Brandon","immutable-nimisha":"Nimisha","immutable-cheyanne":"Cheyanne","immutable-jamal":"Jamal","immutable-ryan":"Ryan","immutable-aza":"Aza","zen-hero-quote":"\"Nuestra estrategia de diversidad, equidad e inclusión se centra en empoderar a nuestra gente, crear cultura y comunidad y amplificar el impacto de la igualdad. Tenemos un enfoque iterativo y guiado por las personas en puestos de liderazgo para abordar el trabajo desde los aspectos conductuales hasta los sistémicos a fin de lograr resultados tangibles y medibles\".","zen-hero-quote-title":"Directora de Diversidad, Equidad e Inclusión Globales","zen-hero-quote-name":"Megan Kollar Dwyer","zen-sec3-card2-heading-q2-2023":"Serie de fundamentos para gerentes","zen-sec3-card2-body-q2-2023":"Un programa de liderazgo diseñado para brindarles a los gerentes de personas las nociones básicas de cómo liderarse a sí mismos, a sus equipos y a nuestra empresa. Este programa tiene una integración significativa del liderazgo inclusivo, el sesgo inconsciente y la seguridad psicológica.","zen-sec3-card1-body-q2-2023":"A todos los empleados se les asigna anualmente una capacitación que explora temas relacionados con el racismo, la igualdad, la capacidad de contar con aliados y los privilegios. Les otorga herramientas prácticas para aplicar en sus acciones diarias lo aprendido en el programa.","zen-sec3-card4-heading-q2-2023":"Alentamos el desarrollo personal","zen-sec3-card4-body-q2-2023":"Implementamos programas tales como BetterUp Coaching y Ellevate para alentar y empoderar a empleados de todos los niveles a que dediquen tiempo para desarrollar intencionalmente su propia carrera laboral y profesional.","zen-sec3-card3-heading-q2-2023":"Inclusión desde el primer día","zen-sec3-card3-body-q2-2023":"Desde el primer día en Zendesk, durante el proceso de integración de empleados nuevos, cada persona recibe una introducción a nuestra cultura con énfasis en DEI (diversidad, equidad e inclusión) y el rol que cada uno desempeña para promover un lugar de trabajo inclusivo.","zen-sec3-quote-q2-2023":"\"Mi coach me enseñó cómo abordar las conversaciones e interacciones de forma tal de crear un entorno realmente positivo en el que todos ganan y ver los desafíos como un objetivo común que aspiramos a lograr trabajando todos juntos. Este cambio en la manera de abordar las interacciones me ha cambiado la vida y tendrá siempre mucho que ver con mi bienestar y mi éxito. ¡Doy las gracias por esto!\".","zen-sec3-byline-q2-2023":"Participante del programa BetterUp","zen-udayan-chiechi-name":"Prelini Udayan-Chiechi","zen-sec6-title-q2-2023":"Vicepresidenta sénior de Marketing Regional y Digital Global","zen-saurin-quote":"\"Construir un liderazgo inclusivo a gran escala es fundamental para definir el futuro de Zendesk. Los líderes influyen en la experiencia del candidato y del empleado todos los días a través de su comportamiento y de la demostración de nuestros valores. Nuestros líderes son esenciales para empoderar a nuestra comunidad diversa y global de nativos digitales en nuestro trayecto de empresa excelente a emblemática\".","zen-saurin-name":"Michelle Saurin","zen-saurin-title":"Directora sénior de Desarrollo de Talento y Organización de Zendesk","zen-sec11-body-1-q2-2023":"La industria del servicio de atención al cliente es una fuente de trabajo para millones de personas. Pero si las personas no pueden usar nuestra tecnología, no pueden acceder a esos trabajos. Y, si el software de servicio de atención al cliente no se crea pensando en la accesibilidad para todos, es posible que una gran cantidad de personas no puedan obtener los recursos que necesitan desesperadamente.","zen-supplier-diversity-body-q2-2023":"Los programas de diversidad de los proveedores permiten el crecimiento de aquellas empresas que a menudo no obtienen el apoyo, la visibilidad o los recursos que necesitan para mantener su negocio. En Zendesk, tenemos el compromiso de incluir a empresas pequeñas y diversas en nuestra base de abastecimiento estratégica. Creemos que este compromiso representará una ventaja para nuestros clientes, ayudará a que las empresas diversas florezcan y nos permitirá honrar uno de los valores centrales de Zendesk: mejorar las comunidades en las que vivimos y trabajamos\".","zen-sec13-accordion3-title-q2-2023":"Disability:IN","zen-sec13-accordion3-body-q2-2023":"Disability:IN es el principal recurso sin fines de lucro para la inclusión de discapacidades en los negocios a nivel mundial. Ofrecen un enfoque integral de colaboración con sus socios, a fin de promover la inclusión total de las personas con discapacidades e inspirar la innovación con accesibilidad para todos.","zen-sec13-accordion1-body-q2-2023":"Zendesk es miembro activo de Equal@Work, una iniciativa de múltiples partes interesadas creada por la Red Europea contra el Racismo (ENAR, por sus siglas en inglés).\n La iniciativa reúne a empresas, entes sociales, ONG, autoridades públicas y académicos con el objetivo de encontrar soluciones para que las minorías étnicas y religiosas puedan participar plenamente en el mercado laboral. Nos enorgullece apoyarlos en su trabajo, incluido su \u003ca href=\"https://www.enar-eu.org/structural-racism-in-the-labour-market/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003econjunto de herramientas\u003c/span\u003e\u003c/a\u003e que proporciona estrategias prácticas para combatir el racismo estructural en el mercado laboral.","zen-sec13-accordion2-body-q2-2023":"En 2021, nos asociamos con The Asia Foundation en una nueva iniciativa de impacto social.\n Nuestra asociación ayudará a hacer un seguimiento y encontrar formas de mantener las redes de liderazgo de mujeres en Asia en ciencia, tecnología, ingeniería y matemáticas (STEM). Tenemos el orgullo de apoyar sus iniciativas \u003ca href=\"https://www.tex.inc/taf/stem-connecther\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eSTEM ConnectHER\u003c/span\u003e\u003c/a\u003e y \u003ca href=\"https://skills2work.org/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eSkills2Work\u003c/span\u003e\u003c/a\u003e.","canonical":"https://www.zendesk.com.mx/diversity-inclusion/","seoTitle":"La gente es lo primero: Diversidad e inclusión en Zendesk","seoDescription":"Los empleados de Zendesk trabajan arduamente para construir una cultura a la que todos pertenecen. Se trata de que nuestra gente sepa que se la valora en su lugar de trabajo. Si esto te parece atractivo, únete a nosotros. Tú también eres bienvenido.","seoImage":"https://web-assets.zendesk.com/images/social-share/zendesk-champions-of-customer-service-5.png","twitterImage":"https://web-assets.zendesk.com/images/social-share/zendesk-champions-of-customer-service-5.png","robots":"index,max-snippet:-1,max-image-preview:large,max-video-preview:-1,follow","shareLinks":{"twitter":"https://zdsk.co/48j8JE6","facebook":"https://zdsk.co/3TvQSpn","linkedin":"https://zdsk.co/48sFQ8t"},"path":"/diversity-inclusion/","title":"Diversidad \u0026amp;e inclusión","publishedAt":"2020-10-15 12:00:00","updatedAt":"2023-12-21 19:32:26","updatedAtFormatted":"21 diciembre 2023","content":""},"preview":false,"id":202106004,"locale":"mx"},"__lang":"mx","__namespaces":{"header":{"brand_logoname_blog":"Blog de Zendesk","newsroom":"Sala de prensa","brand_subtitle_newsroom":"Noticias y anuncios de la empresa","marketplace":"Marketplace","arialabel_toggle":"Alternar menú 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