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li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full,#app .Header__navigation__buttons__mobile .Button--outline{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--full{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons a.Button{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding-left:1.7em;padding-right:1.7em;margin-right:0;margin-left:0}#app .Header__navigation__buttons a.Button--login{margin-left:0 !important}#app .Header__navigation ul.nav{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation ul.nav li{padding:0 1.25em}#app .Header__navigation ul.nav li ul{display:none}#app .Header__navigation ul.nav li ul a::before,#app .Header__navigation ul.nav li ul a::after{display:none !important}#app .Header__navigation ul.nav ul{-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:nowrap row;flex-flow:nowrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start;position:fixed;top:4.5625em;left:0;right:0;z-index:2;margin:auto;padding:2.8125em 0 1.5625em}.admin-bar #app .Header__navigation ul.nav ul{top:6.5em}#app .Header__navigation ul.nav ul.active{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}#app .Header__navigation ul.nav ul::after{content:"";background-color:#fff;background-color:var(--main-nav-submenu-background);position:absolute;top:0;width:100vw;height:100%;-webkit-box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);z-index:-1}#app .Header__navigation ul.nav ul ul{padding:.9375em 0 0;width:calc(100% + 1.875em)}#app .Header__navigation ul.nav ul ul li>a{display:block}#app .Header__navigation ul.nav ul ul li .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75rem;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation ul.nav ul li{padding:0 0 0 1.875em;width:20%}#app .Header__mobile__hamburger{display:none}.admin-bar #app .Header{top:2em}.admin-bar #app .Header__navigation{top:unset}}@media(min-width:1024px) and (hover:hover){#app .Header__navigation ul.nav li:hover ul{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}}@media(min-width:1180px){.Header__flags{margin-left:1.875em;border-left:.0625em solid #000}.Header__flags--mainmenu{right:2.5em}body.login #app{height:100vh}#app .LoginBlock .wrapper{height:29.5em}#app .Header__navigation .Header__flags__mobile{display:none}#app .Header__navigation 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Bez poplatků, 24/7 podpora, zdarma na 30 dní!" hreflang="cs-CZ" onover-preload="1">Live chat<div class="menu-item-description">Nejrychlejší live chat na trhu</div></a></li> </ul> </li> <li id="menu-item-480989" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-480989"><a href="#" title="Zefektivněte zákaznické služby s AI Answer Assistant od LiveAgent. Zlepšete produktivitu a vztahy se zákazníky zdarma!" hreflang="cs-CZ">sub</a> <ul class="sub-menu"> <li id="menu-item-902430" class="icn-thumbsup menu-item menu-item-type-custom menu-item-object-custom menu-item-902430"><svg class="icon icon-thumbsup"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#thumbsup"></use></svg><a href="https://www.live-agent.cz/social-media-customer-service/" title='Spravujte sociální sítě bez stresu s LiveAgent! Propojte kanály, odpovídejte z 1 místa a získejte 14 dní zdarma. Žádná karta není nutná!"' hreflang="cs-CZ" onover-preload="1">Sociální sítě<div class="menu-item-description">Odpovídejte svým sledujícím přímo ze služby LiveAgent</div></a></li> <li id="menu-item-695158" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page menu-item-695158"><svg class="icon icon-phone"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#phone"></use></svg><a href="https://www.live-agent.cz/call-center-software/" title='Objevte nejlepší call centrum software 2024! Žádný hardware, 24/7 podpora, bez poplatků. Začněte zdarma a zlepšete péči o zákazníky!"' hreflang="cs-CZ" onover-preload="1">Call centrum<div class="menu-item-description">Vestavěný software call centra</div></a></li> <li id="menu-item-873976" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-873976"><svg class="icon icon-lightbulb"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#lightbulb"></use></svg><a href="/liveagent-software-znalostni-baze/" title="Vytvořte si ohromující znalostní bázi s LiveAgent bez vstupních poplatků a závazků. Nabízíme 24/7 zákaznický servis a 30denní bezplatnou zkušební verzi bez nutnosti kreditní karty. Zlepšete zákaznickou zkušenost a efektivitu svého týmu pomocí intuitivního rozhraní a snadno přístupných informací. Začněte svou zkušební verzi zdarma ještě dnes!" hreflang="cs-CZ" onover-preload="1">Báze znalostí<div class="menu-item-description">Poskytuje možnosti samoobsluhy</div></a></li> </ul> </li> <li id="menu-item-480990" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-480990"><a href="#" title="Zefektivněte zákaznické služby s AI Answer Assistant od LiveAgent. Zlepšete produktivitu a vztahy se zákazníky zdarma!" hreflang="cs-CZ">Možnosti využití</a> <ul class="sub-menu"> <li id="menu-item-481008" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-481008"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-business-solutions"></use></svg><a href="https://www.live-agent.cz/podniky/" title="Komplexní helpdesk řešení LiveAgent přizpůsobitelné vašim potřebám. Bez vstupních poplatků, 24/7 podpora, 14 dní zdarma bez karty!" hreflang="cs-CZ" onover-preload="1">Podniky<div class="menu-item-description">Různé firmy, různá řešení</div></a></li> <li id="menu-item-481007" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-481007"><svg class="icon icon-shop"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#shop"></use></svg><a href="https://www.live-agent.cz/odvetvi/" title="Jedno řešení pro všechny obory! LiveAgent zlepšuje zákaznickou podporu, nabízí 24/7 servis a bezplatnou zkušební verzi na 14 dní." hreflang="cs-CZ" onover-preload="1">Průmyslová řešení<div class="menu-item-description">Přizpůsobte LiveAgent svému oboru</div></a></li> <li id="menu-item-743678" class="icn-menu-use-cases menu-item menu-item-type-post_type_archive menu-item-object-ms_success-stories menu-item-743678"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-use-cases"></use></svg><a href="https://www.live-agent.cz/pribehy-uspesnych/" title='Objevte úspěšné příběhy s LiveAgent! Zvyšte spokojenost, příjmy a loajalitu. Vyzkoušejte 30denní zkušební verzi zdarma!"' hreflang="cs-CZ" onover-preload="1">Případy použití<div class="menu-item-description">Jeden produkt, mnoho scénářů použití</div></a></li> </ul> </li> <li id="menu-item-480992" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-480992"><a href="#" title="Zefektivněte zákaznické služby s AI Answer Assistant od LiveAgent. Zlepšete produktivitu a vztahy se zákazníky zdarma!" hreflang="cs-CZ">Integrace</a> <ul class="sub-menu"> <li id="menu-item-955330" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-955330"><a href="https://www.live-agent.cz/integrace/whatsapp/" title="Integrujte WhatsApp s LiveAgentem a zlepšete podporu zákazníků! Centralizujte komunikaci, řešte dotazy rychleji. Vyzkoušejte zdarma!" hreflang="cs-CZ" onover-preload="1">WhatsApp</a></li> <li id="menu-item-545992" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-545992"><a href="https://www.live-agent.cz/integrace/wordpress/" title="Integrujte LiveAgent s WordPressem a snadno přidejte tlačítko chatu na své stránky. Zlepšete uživatelskou zkušenost a SEO pomocí pluginu SEO Automatic Interní Odkazy. Aktivace je jednoduchá a bez závazků, s důvěrou od uživatelů po celém světě. Vyzkoušejte zdarma!" hreflang="cs-CZ" onover-preload="1">WordPress</a></li> <li id="menu-item-481062" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-481062"><a href="https://www.live-agent.cz/integrace/prestashop/" title="Integrujte Prestashop s LiveAgent a nabídněte zákazníkům rychlou podporu přes live chat. Zvyšte efektivitu svého e-shopu zdarma!" hreflang="cs-CZ" onover-preload="1">Prestashop</a></li> <li id="menu-item-481061" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-481061"><a href="https://www.live-agent.cz/integrace/magento/" title="Integrujte Magento 2 s LiveAgentem a poskytněte svým zákazníkům personalizovaný servis s možností sledování objednávek. Připojte se snadno a bez závazků a získejte výhody rychlejšího e-commerce růstu. Vyzkoušejte zdarma!" hreflang="cs-CZ" onover-preload="1">Magento</a></li> <li id="menu-item-481063" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-481063"><a href="https://www.live-agent.cz/integrace/shopify/" title="Zvyšte zákaznickou spokojenost a zapojení pomocí integrace Shopify s LiveAgent! Tato funkce vám umožní snadno umístit tlačítko živého chatu na váš e-shop, což zlepší komunikaci s klienty a podpoří prodej. Vyzkoušejte zdarma a poskytněte rychlou a efektivní podporu napříč všemi kanály. Objevte, jak snadno integrovat Shopify a proměnit návštěvníky ve spokojené zákazníky!" hreflang="cs-CZ" onover-preload="1">Shopify</a></li> <li id="menu-item-481064" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-481064"><a href="https://www.live-agent.cz/integrace/mailchimp/" title="Tiketing dokáže s integrací Mailchimp pro LiveAgent mnohem více. Integrace Mailchimp vám umožní spravovat kontakty přímo z vašeho help desku." hreflang="cs-CZ" onover-preload="1">Mailchimp</a></li> <li id="menu-item-545993" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-545993"><a href="https://www.live-agent.cz/integrace/slack/" title="Integrujte Slack s LiveAgentem a získejte automatická oznámení o tiketech přímo ve Slacku. Usnadněte týmovou komunikaci a zlepšete podporu!" hreflang="cs-CZ" onover-preload="1">Slack</a></li> <li id="menu-item-743679" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-743679"><a href="https://www.live-agent.cz/integrace/pipedrive/" title='Integrace PipeDrive s LiveAgent zefektivní správu nabídek a zákazníků. Automatizujte procesy a zvyšte efektivitu prodejních týmů!"' hreflang="cs-CZ" onover-preload="1">PipeDrive</a></li> <li id="menu-item-480993" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-480993"><a href="/integrace/" title="Maximalizujte výkon vašeho helpdesk softwaru s LiveAgent! Objevte širokou škálu integrací, pluginů a aplikací, které zvyšují spokojenost zákazníků. Snadno integrujte VoIP služby jako CallTo365, AstraQom, GDMS a další pro efektivnější obchodní operace. Navštivte naši stránku a zjistěte, jak zjednodušit procesy a inovovat pracovní postupy." hreflang="cs-CZ" onover-preload="1">Více integrací</a></li> </ul> </li> </ul> </li> <li id="menu-item-480985" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-480985"><a href="#" title="Zefektivněte zákaznické služby s AI Answer Assistant od LiveAgent. Zlepšete produktivitu a vztahy se zákazníky zdarma!" hreflang="cs-CZ">Zdroje</a> <ul class="sub-menu"> <li id="menu-item-480994" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-480994"><a href="#" title="Zefektivněte zákaznické služby s AI Answer Assistant od LiveAgent. Zlepšete produktivitu a vztahy se zákazníky zdarma!" hreflang="cs-CZ">Vědomosti</a> <ul class="sub-menu"> <li id="menu-item-743680" class="icn-graduation menu-item menu-item-type-post_type_archive menu-item-object-ms_academy menu-item-743680"><svg class="icon icon-graduation"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#graduation"></use></svg><a href="https://www.live-agent.cz/akademie/" title="Objevte vše, co potřebujete vědět o zákaznickém servisu na LiveAgent Akademii. Zdroj bezplatných školení a teoretických poznatků, který zlepší vaše dovednosti v oblasti komunikace, zpětné vazby a zákaznické zkušenosti. Navštivte nás a naučte se, jak poskytovat kvalitní zákaznický servis a získat spokojené zákazníky." hreflang="cs-CZ" onover-preload="1">Akademie<div class="menu-item-description">Staňte se odborníkem na služby zákazníkům</div></a></li> <li id="menu-item-743681" class="icn-menu-templates menu-item menu-item-type-post_type_archive menu-item-object-ms_templates menu-item-743681"><svg class="icon icon-menu-templates"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-templates"></use></svg><a href="https://www.live-agent.cz/sablony/" title="Objevte efektivní e-mailové šablony pro zákaznický servis, marketing a prodeje. Ušetřete čas, zlepšete komunikaci a optimalizujte kampaně!" hreflang="cs-CZ" onover-preload="1">Šablony<div class="menu-item-description">Přizpůsobitelné šablony pro každou příležitost</div></a></li> <li id="menu-item-886777" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-886777"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-checklists"></use></svg><a href="https://www.live-agent.cz/checklists/" title="Objevte podrobné kontrolní seznamy pro call centra, marketing, HR i zákaznický servis. Zjednodušte si práci a zvyšte efektivitu!" hreflang="cs-CZ" onover-preload="1">Kontrolní seznamy<div class="menu-item-description">Jak zvládnout své pracovní postupy</div></a></li> </ul> </li> <li id="menu-item-480995" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-480995"><a href="#" title="Zefektivněte zákaznické služby s AI Answer Assistant od LiveAgent. Zlepšete produktivitu a vztahy se zákazníky zdarma!" hreflang="cs-CZ">sub</a> <ul class="sub-menu"> <li id="menu-item-481068" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-481068"><svg class="icon icon-pencil"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#pencil"></use></svg><a href="/blog/" title='Objevte užitečné tipy pro zákaznickou podporu, live chat, call centra a další na blogu LiveAgent. Zlepšete své služby ještě dnes!"' hreflang="cs-CZ" onover-preload="1">Blog<div class="menu-item-description">Novinky o službách zákazníkům a službě LiveAgent</div></a></li> <li id="menu-item-743682" class="icn-menu-glossary menu-item menu-item-type-post_type_archive menu-item-object-ms_glossary menu-item-743682"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-glossary"></use></svg><a href="https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/" title="Objevte kompletní slovníček terminologie zákaznické podpory a helpdesk softwaru. Snadné porozumění pojmům na jednom místě!" hreflang="cs-CZ" onover-preload="1">Slovník<div class="menu-item-description">Naučte se terminologii zákaznického servisu</div></a></li> <li id="menu-item-481082" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-481082"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="Discover LiveAgent's support portal for guides, updates, troubleshooting, video tutorials, and more to enhance your customer experience!" hreflang="en-US">Portál podpory<div class="menu-item-description">Články a návody, jak postupovat</div></a></li> </ul> </li> <li id="menu-item-480996" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-480996"><a href="#" title="Zefektivněte zákaznické služby s AI Answer Assistant od LiveAgent. Zlepšete produktivitu a vztahy se zákazníky zdarma!" hreflang="cs-CZ">sub</a> <ul class="sub-menu"> <li id="menu-item-481013" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-481013"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-typing-test"></use></svg><a href="https://www.live-agent.cz/test-psani/" title="Zlepšete rychlost psaní zdarma s LiveAgent testem! Zvyšte produktivitu, spokojenost zákazníků a své dovednosti. Vyzkoušejte hned!" hreflang="cs-CZ" onover-preload="1">Test Psaní<div class="menu-item-description">Zlepšete svou rychlost psaní</div></a></li> <li id="menu-item-868322" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-868322"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-reviews"></use></svg><a href="https://www.live-agent.cz/reviews/" title="Objevte nejlepší software pro zákaznickou podporu! Přečtěte si recenze na e-mailové, chatové a ticketingové nástroje. Vyberte to pravé pro vás!" hreflang="cs-CZ" onover-preload="1">Recenze<div class="menu-item-description">Podívejte se na recenze funkcí softwaru</div></a></li> </ul> </li> <li id="menu-item-480997" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-480997"><a href="#" title="Zefektivněte zákaznické služby s AI Answer Assistant od LiveAgent. Zlepšete produktivitu a vztahy se zákazníky zdarma!" hreflang="cs-CZ">Společnost</a> <ul class="sub-menu"> <li id="menu-item-545996" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-545996"><svg class="icon icon-heart"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#heart"></use></svg><a href="https://www.live-agent.cz/o-nas/o-spolecnosti-liveagent/" title="Poznejte příběh LiveAgent, inovativního helpdesk softwaru, který zlepšuje zákaznickou podporu po celém světě. Připojte se k nám!" hreflang="cs-CZ" onover-preload="1">O nás<div class="menu-item-description">Seznamte se s týmem, který stojí za produktem LiveAgent</div></a></li> <li id="menu-item-481006" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-481006"><svg class="icon icon-trophy"><use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#trophy"></use></svg><a href="https://www.live-agent.cz/oceneni/" title="Objevte ocenění a certifikáty LiveAgent, lídra v helpdesku, live chatu a zákaznické podpoře. Začněte 14denní zkušební verzi zdarma!" hreflang="cs-CZ" onover-preload="1">Ocenění<div class="menu-item-description">Naše ocenění a úspěchy</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-743687" class="menu-item menu-item-type-post_type_archive menu-item-object-ms_features menu-item-743687"><a href="https://www.live-agent.cz/funkce/" title="Objevte všechny funkce LiveAgent, komplexního vícekanálového softwaru pro správu tiketů, který zvyšuje efektivitu vašeho týmu. Od detekce kolize agentů po automatickou distribuci tiketů a hodnocení agentů – vše, co potřebujete pro optimalizaci zákaznické podpory, naleznete na jednom místě. Vstupte do světa efektivní podpory s LiveAgent!" hreflang="cs-CZ" onover-preload="1">Funkce</a></li> <li id="menu-item-803033" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803033"><a href="https://www.live-agent.cz/cenik/" title="Cenově dostupné plány LiveAgent od $15/měsíc. Získejte ticketing, live chat, call centrum, integrace a další! Vyzkoušejte zdarma." hreflang="cs-CZ" onover-preload="1">Ceník</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/zkusebni-verze/" class="Button Button--outline" title="Zaregistrujte se a vyzkoušejte LiveAgent zdarma na 14 dní! Objevte nejlepší nástroj pro zákaznickou podporu bez závazků." hreflang="cs-CZ" onover-preload="1"> <span>Zkušební verze zdarma</span> </a> <a href="/prihlaseni/" class="Button Button--login" title="Přihlašte se ke svému LiveAgent účtu skrze tuto stránku. Pro úspěšné přihlášení nejprve vyplňte název společnosti a pokračujte zadáním uživatelského jména a hesla." hreflang="cs-CZ" onover-preload="1"> <span>Přihlášení</span> <span class="tooltip">Přihlášení</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--full" title="Naplánujte si ukázku LiveAgent a objevte, jak zlepšit zákaznickou podporu. Získejte přehled o funkcích a možnostech!" hreflang="cs-CZ" onover-preload="1"> <span>Demo</span> </a> <a href="/zkusebni-verze/" class="Button Button--outline" title="Zaregistrujte se a vyzkoušejte LiveAgent zdarma na 14 dní! Objevte nejlepší nástroj pro zákaznickou podporu bez závazků." hreflang="cs-CZ" onover-preload="1"> <span>Zkušební verze zdarma</span> </a> <a href="/prihlaseni/" class="Button Button--login" title="Přihlašte se ke svému LiveAgent účtu skrze tuto stránku. Pro úspěšné přihlášení nejprve vyplňte název společnosti a pokračujte zadáním uživatelského jména a hesla." hreflang="cs-CZ" onover-preload="1"> <span>Přihlášení</span> <span class="tooltip">Přihlášení</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-cs" lang="cs"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cz" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Evropa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Asie</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Střední východ</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Amerika</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Evropa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/" title='LiveAgent - всичко-в-едно софтуер за клиентско обслужване с 30-дневен безплатен тест. Лесен за употреба, без кредитна карта. Започнете днес!"' hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </span> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/funktioner/ai-assistant/" title="Strømlin din kundeservice med LiveAgents AI Answer Assistant, der hjælper dine support- og salgsagenter." hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/" title='Verbessern Sie Ihren Kundenservice mit LiveAgent: All-in-One-Helpdesk, 30 Tage kostenlos, 24/7 Support, keine Kreditkarte nötig!"' hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/funktsioonid/ai-assistant-et/" title="Parandage klienditeenindust LiveAgenti AI Answer Assistantiga! Sujuv, kiire ja tõhus suhtlus. Proovige tasuta!" hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/herramientas/asistente-de-respuesta-ia/" title="Optimiza tu servicio al cliente con el Asistente de Respuesta con IA de LiveAgent. Esta función innovadora utiliza tecnología ChatGPT para generar respuestas eficientes a consultas, mejorando la productividad y fortaleciendo relaciones con clientes. Disponible en planes Medium, Large y Enterprise. ¡Prueba gratuita disponible!" hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/" title="Logiciel d’assistance tout-en-un : chat en direct, tickets, IA et plus. Essai gratuit 30 jours, sans carte de crédit. Boostez votre service client !" hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/charaktiristika/ai-assistant/" title="Βελτιώστε την εξυπηρέτηση πελατών με τον Βοηθό Απαντήσεων AI του LiveAgent. Δωρεάν δοκιμή, γρήγορη και αποτελεσματική επικοινωνία!" hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/funkcionalnosti/ui-asistent/" title="Poboljšajte korisničku podršku uz LiveAgent-ov UI asistent za odgovore. Brži odgovori, veća produktivnost! Isprobajte besplatno." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/caratteristiche/ai-assistant/" title="Scopri l'AI Answer Assistant di LiveAgent, una funzionalità innovativa basata su ChatGPT che semplifica il servizio clienti, migliorando le risposte email con opzioni di tono personalizzate. Offerta in versione Beta gratuita per i piani Medium, Large ed Enterprise, quest'assistente aumenta la produttività e rafforza le relazioni con i clienti. Configuralo facilmente con la tua chiave API OpenAI e sperimenta risposte ottimali e personalizzate. Visita ora per saperne di più!" hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/funkcijas/ai-assistant/" title="Optimizējiet klientu apkalpošanu ar LiveAgent AI Answer Assistant, kas uzlabo atbildes laiku un efektivitāti. Izmēģiniet bezmaksas!" hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/" title="Lengvai naudokite LiveAgent – viskas-viename pagalbos tarnybos platformą su 24/7 palaikymu, tiesioginiu pokalbiu ir AI įrankiais. Nemokamas bandomasis!" hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/" title="Nyújtson kiváló ügyfélszolgálatot a LiveAgent többcsatornás help desk szoftverrel! 30 napos ingyenes próba, nincs bankkártya szükséges." hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/functies/ai-assistant/" title="Stroomlijn klantenservice met LiveAgent's AI Assistant! Verbeter responstijden en klantrelaties. Probeer gratis." hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/" title="Alt-i-ett helpdesk-programvare fra LiveAgent: 24/7 kundeservice, 30 dagers gratis prøveperiode, ingen kredittkort kreves. Kom i gang nå!" hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/funkcje/asystent-odpowiedzi-ai/" title="Usprawnij obsługę klienta z asystentem AI od LiveAgent. Skróć czas reakcji i zwiększ produktywność!" hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/caracteristici/ai-assistant/" title="Simplificați serviciul clienți cu AI Answer Assistant de la LiveAgent. Îmbunătățiți răspunsurile și productivitatea agentului!" hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/" title="LiveAgent - мощное решение для поддержки клиентов: онлайн-чат, колл-центр, ИИ. Бесплатная пробная версия 30 дней, отмена в любое время!" hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/" title='LiveAgent: Viackanálový softvér zákazníckej podpory s live chatom, AI, 24/7 podporou a 30-dňovou skúšobnou verziou zdarma. Začnite teraz!"' hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/funkcije/whisper-assistant/" title="Poenostavite podporo strankam z AI Whisper Assistantom. Povečajte zadovoljstvo, prihodke in produktivnost brezplačno!" hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Asie</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/tezheng/whisper-assistant/" title="耳语助理是 LiveAgent 的 AI 工具，通过与 ChatGPT 的合作，提升客户服务效率。它能自动生成电子邮件回复，降低成本并提高满意度。适用于各种规模企业，并提供无条件免费试用。立即体验耳语助手，让您的客户服务更轻松高效！" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/" title="Discover LiveAgent, the all-in-one help desk software that enhances customer service with 24/7 support and no setup fees. Easily manage tickets across multiple channels, boost revenue with fast live chat, and improve issue resolution through advanced call center features. Start a free trial without the need for a credit card and experience seamless customer communication today!" hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/tinh-nang/ai-assistant/" title="Tối ưu dịch vụ khách hàng với AI Assistant của LiveAgent, hỗ trợ nhân viên sales và CSKH nâng cao hiệu quả và mối quan hệ khách hàng." hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Střední východ</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/momayezat/mosaaed-elrad-belzakaa-elestenaay/" title="ميزة مساعد الرد بالذكاء الاصطناعي من LiveAgent تحسن الردود عبر البريد الإلكتروني باستخدام ChatGPT، متاحة مجانًا في النسخة التجريبية." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Amerika</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/features/ai-assistant/" title="Discover LiveAgent's AI Answer Assistant, designed to streamline customer service with smart, AI-generated responses. Enhance your team's productivity, reduce costs, and improve customer satisfaction with quick, personalized replies powered by ChatGPT. Perfect for businesses of all sizes, this feature integrates seamlessly into your existing setup, offering increased scalability and reduced human error. Available in Medium, Large, and Enterprise plans. Try it free today!" hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/recursos/assistente-de-resposta-ia/" title="Melhore o atendimento ao cliente com o Assistente de Resposta de IA do LiveAgent. Geração de respostas personalizadas e eficientes. Experimente grátis!" hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Zkopírováno!"> <div class="Post Post--sidebar-right" itemscope itemtype="http://schema.org/TechArticle"> <span itemprop="author" itemscope itemtype="http://schema.org/Organization"> <meta itemprop="url" content="https://www.live-agent.cz/funkce/ai-assistant/"> <meta itemprop="name" content="LiveAgent"> </span> <style id="compactheader-css" type="text/css">.compact-header{padding-top:1em;padding-bottom:1em;background-color:#f9f9fa}.compact-header ~ 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class="breadcrumbs"><div class="breadcrumbs-inner"><ol itemscope itemtype="https://schema.org/BreadcrumbList"><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemscope itemtype="https://schema.org/WebPage" itemprop="item" itemid="https://www.live-agent.cz/funkce/" href="https://www.live-agent.cz/funkce/" title="Objevte všechny funkce LiveAgent, komplexního vícekanálového softwaru pro správu tiketů, který zvyšuje efektivitu vašeho týmu. Od detekce kolize agentů po automatickou distribuci tiketů a hodnocení agentů – vše, co potřebujete pro optimalizaci zákaznické podpory, naleznete na jednom místě. Vstupte do světa efektivní podpory s LiveAgent!" hreflang="cs-CZ" onover-preload="1"><span itemprop="name">Funkce</span></a><meta itemprop="position" content="1"></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><span itemprop="name">AI Answer Assistant</span><meta itemprop="position" content="2"></li></ol></div></div>   <h1 itemprop="headline" class="compact-header__title" id="h-ai-answer-assistant">AI Answer Assistant</h1>   <div class="compact-header__text"><p class="flowhunt-skip"></p><p>LiveAgent's AI Answer Assistant uses ChatGPT and OpenAI API to enhance customer service by generating precise email responses. Available in Medium, Large, and Enterprise plans, it improves response time and productivity.</p></div>   <div class="compact-header__tags"> <div class="compact-header__tags-item"> <div class="compact-header__tags-title">Kategorie:</div> <ul class="compact-header__tags-list"> <li> <a href="https://www.live-agent.cz/funkce/#umela-inteligence" title="Umělá inteligence" hreflang="cs-CZ" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#tag-solid"></use> </svg> Umělá inteligence </a> </li> </ul> </div> <div class="compact-header__tags-item"> <div class="compact-header__tags-title">Dostupné v:</div> <ul class="compact-header__tags-list"> <li> <a href="/cenik/" title="Medium" hreflang="cs-CZ" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#tag-solid"></use> </svg> Medium </a> </li> <li> <a href="/cenik/" title="Large" hreflang="cs-CZ" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#tag-solid"></use> </svg> Large </a> </li> <li> <a href="/cenik/" title="Společnost" hreflang="cs-CZ" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#tag-solid"></use> </svg> Společnost </a> </li> </ul> </div> </div>  </div> <div class="compact-header__right">  <div class="compact-header__toc js-toc"><div class="FilterMenu"><div class="FilterMenu__title js-toc__title"></div><div class="FilterMenu__items js-toc__items"><div class="FilterMenu__items--inn"><a href="#h-what-is-ai-answer-assistant" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Zefektivněte zákaznické služby s AI Answer Assistant od LiveAgent. Zlepšete produktivitu a vztahy se zákazníky zdarma!" hreflang="cs-CZ"><span class="FilterMenu__item-title js-toc__item-title">Co je AI Answer Assistant? (asistent odpovědí AI)?</span></a><a href="#h-how-ai-answer-assistant-works" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Zefektivněte zákaznické služby s AI Answer Assistant od LiveAgent. Zlepšete produktivitu a vztahy se zákazníky zdarma!" hreflang="cs-CZ"><span class="FilterMenu__item-title js-toc__item-title">Jak funguje asistent odpovědí AI (AI Answer Assistant)</span></a><a href="#h-custom-answer-assistant" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Zefektivněte zákaznické služby s AI Answer Assistant od LiveAgent. Zlepšete produktivitu a vztahy se zákazníky zdarma!" hreflang="cs-CZ"><span class="FilterMenu__item-title js-toc__item-title">Custom Answer Assistant</span></a><a href="#h-how-to-set-up-the-ai-answer-assistant-feature" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Zefektivněte zákaznické služby s AI Answer Assistant od LiveAgent. Zlepšete produktivitu a vztahy se zákazníky zdarma!" hreflang="cs-CZ"><span class="FilterMenu__item-title js-toc__item-title">Jak nastavit funkci AI Answer Assistant?</span></a><a href="#h-step-1-setting-up-ai-provider-in-liveagent" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Zefektivněte zákaznické služby s AI Answer Assistant od LiveAgent. Zlepšete produktivitu a vztahy se zákazníky zdarma!" hreflang="cs-CZ"><span class="FilterMenu__item-title js-toc__item-title">Krok 1 – Nastavení poskytovatele AI v LiveAgent</span></a><a href="#h-step-2-enable-your-ai-answer-assistant" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Zefektivněte zákaznické služby s AI Answer Assistant od LiveAgent. Zlepšete produktivitu a vztahy se zákazníky zdarma!" hreflang="cs-CZ"><span class="FilterMenu__item-title js-toc__item-title">Krok 2 – Povolte asistenta odpovědí AI</span></a><a href="#h-step-3-test-the-ai-answer-assistant-feature" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Zefektivněte zákaznické služby s AI Answer Assistant od LiveAgent. Zlepšete produktivitu a vztahy se zákazníky zdarma!" hreflang="cs-CZ"><span class="FilterMenu__item-title js-toc__item-title">Krok 3 – Otestujte funkci AI Answer Assistant</span></a><a href="#h-who-uses-ai-answer-assistant" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Zefektivněte zákaznické služby s AI Answer Assistant od LiveAgent. Zlepšete produktivitu a vztahy se zákazníky zdarma!" hreflang="cs-CZ"><span class="FilterMenu__item-title js-toc__item-title">Kdo používá službu AI Answer Assistant?</span></a><a href="#h-why-you-should-use-ai-answer-assistant" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Zefektivněte zákaznické služby s AI Answer Assistant od LiveAgent. 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9.26828V8.00935Z" fill="#050505"></path> </g> <defs> <clippath id="clip0_2264_6990"> <rect width="60" height="12.8571" fill="white"></rect> </clippath> </defs> </svg> <span>5/5</span> </a> <div class="Signup__sidebar__reviews--rating stars"> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> </div> </div> </div> </div> </form> </div> </div> </div> <div class="Post__content"> <div class="Content" itemprop="articleBody"> <p>Efektivní komunikace se zákazníky je klíčem k úspěchu vaší společnosti. Funkce AI Answer Assistant společnosti LiveAgent umožňuje vašim zástupcům zákaznických služeb zlepšit dobu odezvy, zvýšit produktivitu a posílit vztahy se zákazníky.</p> <div class="wp-block-group Post__content__whatis-headline is-layout-flow wp-block-group-is-layout-flow"> <h2 class="wp-block-heading" id="h-what-is-ai-answer-assistant">Co je AI Answer Assistant? (asistent odpovědí AI)?</h2> <p>AI Answer Assistant je nová funkce v našem softwaru pro zákaznické služby LiveAgent, která je navržena tak, aby zefektivnila a zlepšila vaše e-mailové odpovědi. AI Answer Assistant, který využívá ChatGPT a využívá váš vlastní klíč OpenAI API, generuje přesné odpovědi na dotazy zákazníků.</p> </div> <p>Vzhledem k tomu, že tato funkce je v současné době ve své beta verzi, nabízíme ji dočasně zdarma v naší <strong>zkušební verzi</strong> a také v <strong>Medium business</strong>, <strong>Large business</strong> a <strong>Enterprise</strong> plánech předplatného. Nejsou zahrnuty v plánech <strong>Legacy, Free a Small business</strong>.</p> <h2 class="wp-block-heading" id="h-how-ai-answer-assistant-works">Jak funguje asistent odpovědí AI (AI Answer Assistant)</h2> <p>Po úvodním nastavení, které bude podrobně popsáno dále v tomto článku, můžete získat přístup k této funkci pro jakýkoli tiket kliknutím na tlačítko „<strong>Answer Assistant</strong>“ ve spodní části rozhraní tiketu.</p> <p>AI Answer Assistant nabízí několik možností pro optimální výsledky. Chcete-li upravit formálnost vašich zpráv, můžete si vybrat ze tří stylů tónů (neformální, neutrální a obchodní).</p> <figure class="wp-block-image aligncenter size-full no-borders"><a href="https://www.liveagent.com/app/uploads/2023/09/ai-assistant-in-liveagent-ticket.jpg" data-lightbox="gallery" title="App - Uploads - 2023 - 09 - Ai Assistant In Liveagent Ticket.jpg" onover-preload="1"><picture><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/668a0b0db804fd9d91ec41e9b5780f25/ai-assistant-in-liveagent-ticket.jpg.webp 1440w, https://www.live-agent.cz/wp/urlslab-download/df5f4ca5eccf8a267853ba6db15be665/ai-assistant-in-liveagent-ticket-300x188.jpg.webp 300w, https://www.live-agent.cz/wp/urlslab-download/57433ea06a770c8338b04eac11f93539/ai-assistant-in-liveagent-ticket-1024x640.jpg.webp 1024w, https://www.live-agent.cz/wp/urlslab-download/6eba13710578dbbd795a5a196d45361e/ai-assistant-in-liveagent-ticket-768x480.jpg.webp 768w, https://www.live-agent.cz/wp/urlslab-download/fd05064447a11ad92c5b8946372efa11/ai-assistant-in-liveagent-ticket-80x50.jpg.webp 80w, https://www.live-agent.cz/wp/urlslab-download/b5b0246e7b0229c61bd867007aabfa94/ai-assistant-in-liveagent-ticket-40x25.jpg.webp 40w, https://www.live-agent.cz/wp/urlslab-download/25de1ec79f37c510d85542bb420bf7e9/ai-assistant-in-liveagent-ticket-536x335.jpg.webp 536w, https://www.live-agent.cz/wp/urlslab-download/e83682c8afbb77b1cc8e598833d5db43/ai-assistant-in-liveagent-ticket-640x400.jpg.webp 640w, https://www.live-agent.cz/wp/urlslab-download/48bfeb9a9f40c49c930527960a389d36/ai-assistant-in-liveagent-ticket-185x116.jpg.webp 185w, https://www.live-agent.cz/wp/urlslab-download/98f30bb8fd58d986602b3e91c6c401c7/ai-assistant-in-liveagent-ticket-110x69.jpg.webp 110w, https://www.live-agent.cz/wp/urlslab-download/6620d0fb7c511298d3c140b513be500e/ai-assistant-in-liveagent-ticket-485x303.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1440px) 100vw, 1440px" type="image/webp"></source><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/53f708f0da19b96c843d451c1cfe0cf7/ai-assistant-in-liveagent-ticket.jpg 1440w, https://www.live-agent.cz/wp/urlslab-download/ef735081183f61fb4c28e2d22bfd89a7/ai-assistant-in-liveagent-ticket-300x188.jpg 300w, https://www.live-agent.cz/wp/urlslab-download/f2ee3b9c7d4388a64366d7e518993f0e/ai-assistant-in-liveagent-ticket-1024x640.jpg 1024w, https://www.live-agent.cz/wp/urlslab-download/4a111b2d9135b172d9cd0511eb4f8a47/ai-assistant-in-liveagent-ticket-768x480.jpg 768w, https://www.live-agent.cz/wp/urlslab-download/983922e0b0b0c85bb2569a11bb86272b/ai-assistant-in-liveagent-ticket-80x50.jpg 80w, https://www.live-agent.cz/wp/urlslab-download/789c3c2a233eeeabee6e8e5a36285b16/ai-assistant-in-liveagent-ticket-40x25.jpg 40w, https://www.live-agent.cz/wp/urlslab-download/3b3813b202936bb003896bf3a0383955/ai-assistant-in-liveagent-ticket-536x335.jpg 536w, https://www.live-agent.cz/wp/urlslab-download/f396550fd9d9bc1a0564d79135f3d4c7/ai-assistant-in-liveagent-ticket-640x400.jpg 640w, https://www.live-agent.cz/wp/urlslab-download/6526e13054351f6526fa111c0462eae2/ai-assistant-in-liveagent-ticket-185x116.jpg 185w, https://www.live-agent.cz/wp/urlslab-download/3f37e24cd246cb6a0295f54b35d01989/ai-assistant-in-liveagent-ticket-110x69.jpg 110w, https://www.live-agent.cz/wp/urlslab-download/f280ab1255b1c674a2a5b1cd6a623e3b/ai-assistant-in-liveagent-ticket-485x303.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 1440px) 100vw, 1440px"></source><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/668a0b0db804fd9d91ec41e9b5780f25/ai-assistant-in-liveagent-ticket.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img fetchpriority="high" decoding="async" width="1440" height="900" alt="Obrázek zobrazující tiket podpory a zvýrazněnou funkci asistenta AI" class="wp-image-953650" data-src="https://www.live-agent.cz/wp/urlslab-download/53f708f0da19b96c843d451c1cfe0cf7/ai-assistant-in-liveagent-ticket.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="31"></picture></a></figure> <p>Navíc nabízíme přednastavené možnosti pro vylepšení textu: Vylepšit, Rozšířit, Zjednodušit a Vlastní asistent odpovědí. První tři možnosti jsou samozřejmé, ale podívejme se na čtvrtou možnost, Custom Answer Assistant.</p> <h3 class="wp-block-heading" id="h-custom-answer-assistant">Custom Answer Assistant</h3> <p>Okno Custom Answer Assistant vám umožňuje zadávat vlastní příkazy a výzvy, abyste získali přizpůsobené výsledky. Můžete buď napsat svou odpověď, nebo požádat asistenta odpovědí AI, aby vám ji navrhl. Uvidíte dvě okna: jedno pro vaši vlastní výzvu a druhé pro zprávu, kterou chcete upravit.</p> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2023/09/example-of-answer-assistant-prompt.jpg" data-lightbox="gallery" title="App - Uploads - 2023 - 09 - Example Of Answer Assistant Prompt.jpg" onover-preload="1"><picture><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/0aa6386cd03992ceda462be49bb1b3bc/example-of-answer-assistant-prompt-1024x640.jpg.webp 1024w, https://www.live-agent.cz/wp/urlslab-download/60dcae72fdfa6cc39f86be60030a1bd6/example-of-answer-assistant-prompt-300x188.jpg.webp 300w, https://www.live-agent.cz/wp/urlslab-download/6c294cc9a8433183479e8b4139ea9dd5/example-of-answer-assistant-prompt-768x480.jpg.webp 768w, https://www.live-agent.cz/wp/urlslab-download/398a1afec13a1d89888f7531e8346a91/example-of-answer-assistant-prompt-80x50.jpg.webp 80w, https://www.live-agent.cz/wp/urlslab-download/cb1b4fe21887caf4c05fddafd46a93ff/example-of-answer-assistant-prompt-40x25.jpg.webp 40w, https://www.live-agent.cz/wp/urlslab-download/34a4ff845512ce22aa33fa18dd89407c/example-of-answer-assistant-prompt-536x335.jpg.webp 536w, https://www.live-agent.cz/wp/urlslab-download/c67f62180d320d0079a4a082dfde22d7/example-of-answer-assistant-prompt-640x400.jpg.webp 640w, https://www.live-agent.cz/wp/urlslab-download/57ae394e60448cb819e18ed731e22bb0/example-of-answer-assistant-prompt-185x116.jpg.webp 185w, https://www.live-agent.cz/wp/urlslab-download/2a5ee65af8eff3baa698b1183581b3bb/example-of-answer-assistant-prompt-110x69.jpg.webp 110w, https://www.live-agent.cz/wp/urlslab-download/64f08b5a80620845c454e8c4bf77d44d/example-of-answer-assistant-prompt-485x303.jpg.webp 485w, https://www.live-agent.cz/wp/urlslab-download/ce30d6f7645e2bbe71a8415ab87471bb/example-of-answer-assistant-prompt.jpg.webp 1440w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/877cfaf21eead1e48ebe4e2b05992532/example-of-answer-assistant-prompt-1024x640.jpg 1024w, https://www.live-agent.cz/wp/urlslab-download/c49e159ce6380c6071b2e3c19b3e1aef/example-of-answer-assistant-prompt-300x188.jpg 300w, https://www.live-agent.cz/wp/urlslab-download/c2e17ca65c91c25bbb96e1c273c50222/example-of-answer-assistant-prompt-768x480.jpg 768w, https://www.live-agent.cz/wp/urlslab-download/356ff16dde1d2f6b5d8180ef4e9d445c/example-of-answer-assistant-prompt-80x50.jpg 80w, https://www.live-agent.cz/wp/urlslab-download/ffe025aaf333e5950ae91bbfba9ede96/example-of-answer-assistant-prompt-40x25.jpg 40w, https://www.live-agent.cz/wp/urlslab-download/37ca7e3a3198588e9a2dc07e2d669e4f/example-of-answer-assistant-prompt-536x335.jpg 536w, https://www.live-agent.cz/wp/urlslab-download/64d96b972dbe040392fb17e1de45aaab/example-of-answer-assistant-prompt-640x400.jpg 640w, https://www.live-agent.cz/wp/urlslab-download/68d4a539d50a578958c1554dd2717b4a/example-of-answer-assistant-prompt-185x116.jpg 185w, https://www.live-agent.cz/wp/urlslab-download/81bbc58385edd6676b224b013a1f314c/example-of-answer-assistant-prompt-110x69.jpg 110w, https://www.live-agent.cz/wp/urlslab-download/0c161869f1818bad3a004bddfb2358f4/example-of-answer-assistant-prompt-485x303.jpg 485w, https://www.live-agent.cz/wp/urlslab-download/ec43e6c5d35f4f5d9d27335b463fd248/example-of-answer-assistant-prompt.jpg 1440w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/0aa6386cd03992ceda462be49bb1b3bc/example-of-answer-assistant-prompt-1024x640.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="640" alt="Obrázek zobrazující možnost vlastního asistenta odpovědí s výzvou a zprávou k předvedení tohoto asistenta" class="wp-image-953679" title="" data-src="https://www.live-agent.cz/wp/urlslab-download/877cfaf21eead1e48ebe4e2b05992532/example-of-answer-assistant-prompt-1024x640.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="32"></picture></a></figure> <p>Použijte svou kreativitu a pokud nejste s výsledkem spokojeni, jednoduše klikněte na tlačítko „<strong>Zkusit znovu</strong>“. Můžete také změnit formálnost zprávy a provést další úpravy pomocí dalších výzev nebo výběrem z přednastavených možností.</p> <h2 class="wp-block-heading" id="h-how-to-set-up-the-ai-answer-assistant-feature">Jak nastavit funkci AI Answer Assistant?</h2> <p>Chcete-li využívat funkci AI Answer Assistant, musíte ji nakonfigurovat s modelem OpenAI. Všimněte si, že tato funkce spoléhá na váš vlastní klíč OpenAI API pro plnou funkčnost. Níže naleznete průvodce krok za krokem, jak začít.</p> <h3 class="wp-block-heading" id="h-step-1-setting-up-ai-provider-in-liveagent">Krok 1 – Nastavení poskytovatele AI v LiveAgent</h3> <p></p><p>Přejděte na <strong>Konfigurace > AI > Nastavení poskytovatele AI</strong>. V současné době <strong>podporujeme pouze poskytovatele OpenAI</strong>. Budete muset přidat <strong>klíč API</strong>, který lze zdarma vygenerovat z vašeho účtu OpenAI. Klíč API můžete změnit také později.</p> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2023/09/ai-provider-settings.jpg" data-lightbox="gallery" title="App - Uploads - 2023 - 09 - Ai Provider Settings.jpg" onover-preload="1"><picture><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/7fc031af31a72d20736de966adc04f1c/ai-provider-settings-1024x454.jpg.webp 1024w, https://www.live-agent.cz/wp/urlslab-download/4946699f11e3714ed72b3495b7cea942/ai-provider-settings-300x133.jpg.webp 300w, https://www.live-agent.cz/wp/urlslab-download/f4626d4ac549a54534bdab58d946998d/ai-provider-settings-768x341.jpg.webp 768w, https://www.live-agent.cz/wp/urlslab-download/0aad11e441dccaf448b1acb1ef3b45b6/ai-provider-settings-1536x682.jpg.webp 1536w, https://www.live-agent.cz/wp/urlslab-download/801861e829fa8cc747661fc9aeb1f651/ai-provider-settings-113x50.jpg.webp 113w, https://www.live-agent.cz/wp/urlslab-download/0748ee479ef69869a2007e9034cee3d4/ai-provider-settings-56x25.jpg.webp 56w, https://www.live-agent.cz/wp/urlslab-download/408b4478e53927e3517515a9d5c4417b/ai-provider-settings-755x335.jpg.webp 755w, https://www.live-agent.cz/wp/urlslab-download/b8d6ef4eb948c86387b0bcbc13cd7670/ai-provider-settings-700x311.jpg.webp 700w, https://www.live-agent.cz/wp/urlslab-download/0c48244bc675f61ea5881d296def29c8/ai-provider-settings-185x82.jpg.webp 185w, https://www.live-agent.cz/wp/urlslab-download/a6ab6748c72c67161bbf116a9bca09ab/ai-provider-settings-110x49.jpg.webp 110w, https://www.live-agent.cz/wp/urlslab-download/9d390dfd65a116d7d683604143cfe11d/ai-provider-settings-485x215.jpg.webp 485w, https://www.live-agent.cz/wp/urlslab-download/696def0f0daca76ad2502881a083e16e/ai-provider-settings.jpg.webp 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/818ef923133ef2fbd15141aee119acd8/ai-provider-settings-1024x454.jpg 1024w, https://www.live-agent.cz/wp/urlslab-download/4fa95a38c383e0ec120c179c742797c3/ai-provider-settings-300x133.jpg 300w, https://www.live-agent.cz/wp/urlslab-download/edce34ed7e8f29c1d9b4e6996f09bbf0/ai-provider-settings-768x341.jpg 768w, https://www.live-agent.cz/wp/urlslab-download/8449afcd5ed1a82c6f326ca44c6cd082/ai-provider-settings-1536x682.jpg 1536w, https://www.live-agent.cz/wp/urlslab-download/fc2a4e5cefd54d5e3ca163654b933ad6/ai-provider-settings-113x50.jpg 113w, https://www.live-agent.cz/wp/urlslab-download/64770ba440af97e542ab0d59fa9b0582/ai-provider-settings-56x25.jpg 56w, https://www.live-agent.cz/wp/urlslab-download/0e28c54220c7c45bf9cf946d62266716/ai-provider-settings-755x335.jpg 755w, https://www.live-agent.cz/wp/urlslab-download/60152fa4dcbf832c01f82b7a0eea1792/ai-provider-settings-700x311.jpg 700w, https://www.live-agent.cz/wp/urlslab-download/c693cb24c9ac945c28ed1cc1b286e955/ai-provider-settings-185x82.jpg 185w, https://www.live-agent.cz/wp/urlslab-download/9000fa8945e810b81749588350bed49e/ai-provider-settings-110x49.jpg 110w, https://www.live-agent.cz/wp/urlslab-download/eaa4e9dece238f84ac4f45b196da7608/ai-provider-settings-485x215.jpg 485w, https://www.live-agent.cz/wp/urlslab-download/83c9fdf9a709e62ae9219a6c960c36e8/ai-provider-settings.jpg 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/7fc031af31a72d20736de966adc04f1c/ai-provider-settings-1024x454.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="454" alt="Obrázek zobrazující nastavení poskytovatele AI v LiveAgent." class="wp-image-953708" data-src="https://www.live-agent.cz/wp/urlslab-download/818ef923133ef2fbd15141aee119acd8/ai-provider-settings-1024x454.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="33"></picture></a></figure> <p>Svůj klíč API si můžete vytvořit pomocí bezplatného účtu, ale je důležité si uvědomit, že OpenAI nabízí pět úrovní využití API, z nichž každá má jiné limity a požadavky. Další informace o tom, jak získat klíč, naleznete níže.</p> <p><strong>Chcete-li získat klíč API OpenAI:</strong></p> <ol class="wp-block-list"> <li>Přejděte na „<strong>Klíče API</strong>“ ve svém účtu OpenAI – Najděte a klikněte na možnost „Klíče API“ na levém panelu nastavení.</li> <li>Vytvořte nový tajný klíč kliknutím na tlačítko „<strong>Vytvořit nový tajný klíč</strong>“ a objeví se vyskakovací okno, které vám umožní zadat popisný název vašeho klíče API.</li> <li>Zkopírujte klíč API a bezpečně jej uložte ve správci hesel nebo na jiném zabezpečeném místě; nikdy jej s nikým nesdílejte, protože poskytuje přístup k vašemu účtu ChatGPT.</li> </ol> <figure class="wp-block-image aligncenter size-full no-borders"><a href="https://www.liveagent.com/app/uploads/2023/09/how-to-get-api-keys-from-openai-account.png" data-lightbox="gallery" title="App - Uploads - 2023 - 09 - How To Get Api Keys From Openai Account.png" onover-preload="1"><picture><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/c0e0530d48c9de770018ce38aadcc534/how-to-get-api-keys-from-openai-account.png.webp 1024w, https://www.live-agent.cz/wp/urlslab-download/3600f63493bd7fedf12c4570a19bb5d1/how-to-get-api-keys-from-openai-account-300x131.png.webp 300w, https://www.live-agent.cz/wp/urlslab-download/406f4e1c913c8ff62173bf61af25ba45/how-to-get-api-keys-from-openai-account-768x335.png.webp 768w, https://www.live-agent.cz/wp/urlslab-download/e8f8dbbd8f300b5233b63e5023f1b0b6/how-to-get-api-keys-from-openai-account-115x50.png.webp 115w, https://www.live-agent.cz/wp/urlslab-download/d36550b8d96c45b0d268a72634c55b73/how-to-get-api-keys-from-openai-account-57x25.png.webp 57w, https://www.live-agent.cz/wp/urlslab-download/ec7474a13ecbeb517dc36fcda56458ca/how-to-get-api-keys-from-openai-account-767x335.png.webp 767w, https://www.live-agent.cz/wp/urlslab-download/beebdc39cd044dc22350a6e77fa91814/how-to-get-api-keys-from-openai-account-700x306.png.webp 700w, https://www.live-agent.cz/wp/urlslab-download/2346db9cc0ffc4225c68f355a3193a99/how-to-get-api-keys-from-openai-account-185x81.png.webp 185w, https://www.live-agent.cz/wp/urlslab-download/7912299e932bc6b6de3cc6a185e1977f/how-to-get-api-keys-from-openai-account-110x48.png.webp 110w, https://www.live-agent.cz/wp/urlslab-download/7682f041f134290d71a2e2fb108e31e0/how-to-get-api-keys-from-openai-account-485x212.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/060c608e2c7588fc73e83143d16b022e/how-to-get-api-keys-from-openai-account.png 1024w, https://www.live-agent.cz/wp/urlslab-download/ba3a6bd3031cee3c24a9d2c07699066c/how-to-get-api-keys-from-openai-account-300x131.png 300w, https://www.live-agent.cz/wp/urlslab-download/dd5f77525b2ea2f15c86daaa2d80d8b2/how-to-get-api-keys-from-openai-account-768x335.png 768w, https://www.live-agent.cz/wp/urlslab-download/0a0ca5392bbc41e2f169cd506bceba9e/how-to-get-api-keys-from-openai-account-115x50.png 115w, https://www.live-agent.cz/wp/urlslab-download/a3f9f5d0f93d3133e5fba29ee6f80807/how-to-get-api-keys-from-openai-account-57x25.png 57w, https://www.live-agent.cz/wp/urlslab-download/0e800b2f1bd4d72d3fe60462a7aad4da/how-to-get-api-keys-from-openai-account-767x335.png 767w, https://www.live-agent.cz/wp/urlslab-download/74aee2c330dbbba8faa3048a34fdcc79/how-to-get-api-keys-from-openai-account-700x306.png 700w, https://www.live-agent.cz/wp/urlslab-download/747ef925344bea1b3a4c835b66db104d/how-to-get-api-keys-from-openai-account-185x81.png 185w, https://www.live-agent.cz/wp/urlslab-download/c1f0cb41fe8b1ebc8a2c51eb3b7ba33c/how-to-get-api-keys-from-openai-account-110x48.png 110w, https://www.live-agent.cz/wp/urlslab-download/07beff271d579669bcadf680160be1db/how-to-get-api-keys-from-openai-account-485x212.png 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/c0e0530d48c9de770018ce38aadcc534/how-to-get-api-keys-from-openai-account.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="447" alt="Obrázek, jak získat klíče API z účtu OpenAI." class="wp-image-953737" data-src="https://www.live-agent.cz/wp/urlslab-download/060c608e2c7588fc73e83143d16b022e/how-to-get-api-keys-from-openai-account.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="34"></picture></a></figure> <h3 class="wp-block-heading" id="h-step-2-enable-your-ai-answer-assistant">Krok 2 – Povolte asistenta odpovědí AI</h3> <p>V nastavení LiveAgent přejděte do sekce AI a povolte možnost Answer Assistant pro své agenty. Nezapomeňte znovu načíst LiveAgent, abyste zajistili správnou funkčnost AI Answer Assistant.</p> <figure class="wp-block-image aligncenter size-large is-resized no-borders"><a href="https://www.liveagent.com/app/uploads/2023/09/how-to-enable.answer-assistant-in-liveagent.jpg" data-lightbox="gallery" title="App - Uploads - 2023 - 09 - How To Enable.answer Assistant In Liveagent.jpg" onover-preload="1"><picture><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/1b203bd139ff2b3781b4a5912d2056c0/how-to-enable.answer-assistant-in-liveagent-1024x454.jpg 1024w, https://www.live-agent.cz/wp/urlslab-download/9b4c57ba172bcf4180cada9e758c0f70/how-to-enable.answer-assistant-in-liveagent-300x133.jpg 300w, https://www.live-agent.cz/wp/urlslab-download/f8d5b0c6105114674c503073bc49a8bb/how-to-enable.answer-assistant-in-liveagent-768x341.jpg 768w, https://www.live-agent.cz/wp/urlslab-download/500a8e9c47412284f09db94ffcd01dd7/how-to-enable.answer-assistant-in-liveagent-1536x682.jpg 1536w, https://www.live-agent.cz/wp/urlslab-download/73db801a1fe43e149b920a5135f9f33c/how-to-enable.answer-assistant-in-liveagent-113x50.jpg 113w, https://www.live-agent.cz/wp/urlslab-download/59dc8ec46779defe7246c5f8a5bbbba9/how-to-enable.answer-assistant-in-liveagent-56x25.jpg 56w, https://www.live-agent.cz/wp/urlslab-download/256a11c4545cef859b7d1bc3bbde0be1/how-to-enable.answer-assistant-in-liveagent-755x335.jpg 755w, https://www.live-agent.cz/wp/urlslab-download/6f8bfd3e02b65ef399ce869ad6a79184/how-to-enable.answer-assistant-in-liveagent-700x311.jpg 700w, https://www.live-agent.cz/wp/urlslab-download/246ec001cccd53c42df88cc55c929e33/how-to-enable.answer-assistant-in-liveagent-185x82.jpg 185w, https://www.live-agent.cz/wp/urlslab-download/ddeec50bd902c89d2edbfff9c7090026/how-to-enable.answer-assistant-in-liveagent-110x49.jpg 110w, https://www.live-agent.cz/wp/urlslab-download/143c896e55b2582f5abca30930ca7d99/how-to-enable.answer-assistant-in-liveagent-485x215.jpg 485w, https://www.live-agent.cz/wp/urlslab-download/91e238d240007f73957bc90b1d0c2850/how-to-enable.answer-assistant-in-liveagent.jpg 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/5a765938f06354078b85377404f1b628/how-to-enable.answer-assistant-in-liveagent-1024x454.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="454" alt="Obrázek ukazuje, jak povolit asistenta odpovědí v LiveAgent" class="wp-image-953767" style="opacity: 0; transition: opacity .5s;" data-src="https://www.live-agent.cz/wp/urlslab-download/1b203bd139ff2b3781b4a5912d2056c0/how-to-enable.answer-assistant-in-liveagent-1024x454.jpg" data-urlslabstyle="width:840px;height:auto" urlslab-lazy="yes" urlslab-id="35"></picture></a></figure> <h3 class="wp-block-heading" id="h-step-3-test-the-ai-answer-assistant-feature">Krok 3 – Otestujte funkci AI Answer Assistant</h3> <p>Otevřete tiket podpory a ve spodní části každého lístku byste měli vidět novou ikonu AI Answer Assistant. Kliknutím na něj prozkoumáte dostupné možnosti. Chcete-li použít přednastavené možnosti (Vylepšit, Rozšířit, Zjednodušit, Vlastní asistent odpovědí), zvýrazněte text, na který chcete výzvu použít, a vyberte požadovanou možnost.</p> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2023/09/liveagent-ai-assistant-feature-example.jpg" data-lightbox="gallery" title="App - Uploads - 2023 - 09 - Liveagent Ai Assistant Feature Example.jpg" onover-preload="1"><picture><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/3fe655759191dd16fa7cf8e34d422284/liveagent-ai-assistant-feature-example-1024x640.jpg 1024w, https://www.live-agent.cz/wp/urlslab-download/336f007a3891b47dd4da6bc52d1d2d37/liveagent-ai-assistant-feature-example-300x188.jpg 300w, https://www.live-agent.cz/wp/urlslab-download/78fd2c71147e93d1ca3c17f8837896fa/liveagent-ai-assistant-feature-example-768x480.jpg 768w, https://www.live-agent.cz/wp/urlslab-download/cf61423a227d528ed633e2c7304ddd97/liveagent-ai-assistant-feature-example-80x50.jpg 80w, https://www.live-agent.cz/wp/urlslab-download/d342cc80be9704373d2e27734e9df429/liveagent-ai-assistant-feature-example-40x25.jpg 40w, https://www.live-agent.cz/wp/urlslab-download/1eb4ced363a4c2b8e8d771c34cd97058/liveagent-ai-assistant-feature-example-536x335.jpg 536w, https://www.live-agent.cz/wp/urlslab-download/2eb3d2a58da819cc2a0fe8d8d346d3d9/liveagent-ai-assistant-feature-example-640x400.jpg 640w, https://www.live-agent.cz/wp/urlslab-download/f7275e9c61365fc7c9c54901fd8835f3/liveagent-ai-assistant-feature-example-185x116.jpg 185w, https://www.live-agent.cz/wp/urlslab-download/929c237870829694c58d63cac228857a/liveagent-ai-assistant-feature-example-110x69.jpg 110w, https://www.live-agent.cz/wp/urlslab-download/381cc12b09524662833731db42f88aa3/liveagent-ai-assistant-feature-example-485x303.jpg 485w, https://www.live-agent.cz/wp/urlslab-download/832c2f0173109b78972164ad88b39fb4/liveagent-ai-assistant-feature-example.jpg 1440w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.live-agent.cz/wp/urlslab-download/01d8b8e27ffd85054fe5a1c34755d9bd/liveagent-ai-assistant-feature-example-1024x640.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="640" alt="Obrázek zvýrazněné funkce AI Assistant v tiketu podpory" class="wp-image-953884" data-src="https://www.live-agent.cz/wp/urlslab-download/3fe655759191dd16fa7cf8e34d422284/liveagent-ai-assistant-feature-example-1024x640.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="36"></picture></a></figure> <h2 class="wp-block-heading" id="h-who-uses-ai-answer-assistant">Kdo používá službu AI Answer Assistant?</h2> <p>Podniky všech velikostí, které pracují v mnoha odvětvích, mohou využít asistenta odpovědí AI ke zpracování e-mailových dotazů zákazníků. Ať už provozujete velký helpdesk s desítkami agentů, nebo pracujete s jednou osobou, AI Answer Assistant může pozvednout vaši zkušenost a zkušenost vašich zákazníků na další úroveň.</p> <div class="wp-block-group bullet-list__first is-layout-flow wp-block-group-is-layout-flow"> <ul class="wp-block-list"> <li><p><strong>Malé podniky</strong> – Malé a začínající podniky, které mají obvykle menší rozpočet, často hledají spíše kvalitu než kvantitu. Právě v tom hraje AI Answer Assistant důležitou roli. Vysoce kvalitní komunikace s umělou inteligencí je skvělou volbou pro všechny, kteří chtějí investovat do řešení, které nestojí mnoho, ale dokáže obstát.</p></li> <li><p><strong>Střední podniky</strong> – Větší počet klientů znamená větší zátěž pro tým zákaznických služeb. Proč jim tedy nepomoci asistentem, který je připraven kdykoli potřebují pomoc a má odpovědi během několika sekund?</p></li> <li><p><strong>Velké podniky</strong> – Když provozujete velkou společnost s hromadou dotazů od zákazníků každý den, stojí to spoustu času a peněz. I když můžete mít vysoce kvalifikované a dobře vyškolené zaměstnance, někdy je toho prostě příliš. Služba AI Answer Assistant může vašim agentům ulehčit a zajistit rychlou a bezproblémovou obsluhu vašich zákazníků.</p></li> </ul> </div> <h2 class="wp-block-heading" id="h-why-you-should-use-ai-answer-assistant">Proč byste měli používat službu AI Answer Assistant</h2> <p>Umělá inteligence je na vzestupu v mnoha různých odvětvích. Podívejme se na hlavní důvody, proč byste měli implementovat funkce poháněné umělou inteligencí, jako je AI Answer Assistant, ještě dnes.</p> <div class="wp-block-group bullet-list__first is-layout-flow wp-block-group-is-layout-flow"> <ul class="wp-block-list"> <li><p><strong>Větší spokojenost zákazníků</strong> – V dnešní době plné technologií zákazníci neočekávají nic menšího než dokonalý zákaznický servis. Rychlé a přesné odpovědi s vysokou úrovní personalizace již nejsou volitelným luxusem. AI Answer Assistant dokáže všechny tyto vlastnosti zajistit velmi rychle a efektivně, což vede k pevným vztahům se zákazníky a k získání oddané klientské základny.</p></li> <li><p><strong>Vyšší příjmy</strong> – Věděli jste, že až 72 % zákazníků sdílí své pozitivní zkušenosti se značkou s nejméně 6 lidmi? Budování vztahů s klienty prostřednictvím vynikajícího zákaznického servisu vede k opakovaným nákupům, neustálému nárůstu platících zákazníků a celkově ke zvýšení vašeho hospodářského výsledku.</p></li> <li><p><strong>Snížení nákladů</strong> – AI Answer Assistant poháněný umělou inteligencí nabízí jedinečnou příležitost rychle zpracovávat velké objemy interakcí se zákazníky bez dodatečných nákladů.</p></li> <li><p><strong>Zvýšená produktivita pracovníků</strong> – až 61 % zaměstnanců tvrdí, že umělá inteligence pomáhá zvýšit jejich produktivitu. Pokud vaši agenti nemusí vypisovat dlouhé, opakující se zprávy, mohou se soustředit na náročnější úkoly.</p></li> <li><p><strong>Snížení rizika lidské chyby</strong> – Lidé dělají chyby, to je prostý fakt. Používání umělé inteligence a nástroje AI Answer Assistant může pomoci snížit a zabránit tomu, aby lidské chyby poškodily pověst vaší společnosti.</p></li> <li><p><strong>Lepší škálovatelnost</strong> – Většina podniků zažívá špičky, dny nebo dokonce týdny, kdy jsou jejich sdílené schránky zaplaveny e-maily od zákazníků. A najímání nového týmu zákaznického servisu jen pro tyto příležitosti je nejen nákladné, ale i značně nepohodlné. Umělá inteligence si s takovým nárůstem komunikace se zákazníky hravě poradí.</p></li> <li><p><strong>Zvýšená bezpečnost</strong> – pokud se obáváte, že se k informacím o vašich zákaznících dostanou třetí strany, LiveAgent vás ochrání. Můžete se rozhodnout, že agentuře OpenAI poskytnete pouze svou externí znalostní databázi, ze které se bude učit. Jediné údaje o zákaznících, které tak získá, jsou samotné otázky.</p></li> <li><p><strong>Konkurenční výhoda</strong> – Ačkoli se to někomu nelíbí, umělá inteligence je budoucnost. Proč tedy nenaskočit do rozjetého vlaku včas a nezískat náskok před konkurencí díky rychlejší odezvě, lepší personalizaci a celkově lepšímu uživatelskému zážitku?</p></li> </ul> </div> <div class="BlockDiscover BlockDiscover--discover" style="" urlslab-lazy-bgimage="https://www.live-agent.cz/app/themes/liveagent/assets/images/cta_new_bg.svg"> <p class="BlockDiscover__title">Improve your sales communication</p> <p class="BlockDiscover__text">Are you ready to add a real wow-factor to your customer service? Don't just take our word for it, give AI Answer Assistant a try!</p> <div class="BlockDiscover__buttons"> <a href="/zkusebni-verze/" class="Button Button--knockout" title="Zaregistrujte se a vyzkoušejte LiveAgent zdarma na 14 dní! Objevte nejlepší nástroj pro zákaznickou podporu bez závazků." hreflang="cs-CZ" onover-preload="1"> <span>Try LiveAgent</span> </a> <a href="/demo/" class="Button Button--outline Button--outline__white" title="Naplánujte si ukázku LiveAgent a objevte, jak zlepšit zákaznickou podporu. Získejte přehled o funkcích a možnostech!" hreflang="cs-CZ" onover-preload="1"> <span>Naplánovat demo</span> </a> </div> <div class="BlockDiscover__right__img" style="" urlslab-lazy-bgimage="https://www.live-agent.cz/app/themes/liveagent/assets/images/cta_new_chat.png"></div> </div> <div class="Post__content__resources"> <div class="Post__sidebar__title h4">Související články</div> <div class="SimilarSources"> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.live-agent.cz/funkce/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="cs-CZ" onover-preload="1"><img alt="Are you looking for a feature-rich help desk solution? 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Začněte chatovat a volat se svými zákazníky ještě dnes." class="urlslab-rel-res-item-arrow" hreflang="cs-CZ" onover-preload="1"></a></div></div></div> </div> </div> </div> </div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/demo/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--full" title="Naplánujte si ukázku LiveAgent a objevte, jak zlepšit zákaznickou podporu. Získejte přehled o funkcích a možnostech!" hreflang="cs-CZ" onover-preload="1"> <span>Naplánovat demo</span> </a> <a href="/zkusebni-verze/" class="Button Button--outline" title="Zaregistrujte se a vyzkoušejte LiveAgent zdarma na 14 dní! 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Streamline support & boost efficiency today!" hreflang="en-US" onover-preload="1">Migrace dat</a></li> <li id="menu-item-545970"><a href="https://status.liveagent.com/" title="Check the real-time status of LiveAgent services. All systems are operating normally, including admin panel, call and video functions, ticket operations, and email services. Stay updated with the latest service status." hreflang="en">Stav systému</a></li> <li id="menu-item-545971"><a href="https://changelog.liveagent.com/" title="Discover the latest updates and improvements in LiveAgent's changelog. Stay informed about new features, bug fixes, and enhancements to optimize your customer service experience. Visit now for detailed insights!" hreflang="en">Záznam o změnách</a></li> <li id="menu-item-545972"><a href="https://www.live-agent.cz/zadost-o-radu/" title="Žádejte o radu s LiveAgentem bez vstupních poplatků a kreditní karty. Získejte 14 dní zdarma, dostupnost 24/7 a možnost kdykoliv ukončit. Vyplňte formulář a zlepšete své zákaznické služby s více než 180 funkcemi. Důvěřují nám značky jako Forbes a Airbus." hreflang="cs-CZ" onover-preload="1">Žádost o předložení návrhu</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-124 widget_nav_menu"><div class="Footer__top__column__title h5">Společnost</div><div class="menu-footer-top-company-czech-container"><ul id="menu-footer-top-company-czech" class="menu"><li id="menu-item-544980"><a href="https://www.live-agent.cz/o-nas/o-spolecnosti-liveagent/" title="Poznejte příběh LiveAgent, inovativního helpdesk softwaru, který zlepšuje zákaznickou podporu po celém světě. Připojte se k nám!" hreflang="cs-CZ" onover-preload="1">O nás</a></li> <li id="menu-item-544985"><a href="https://www.live-agent.cz/oceneni/" title="Objevte ocenění a certifikáty LiveAgent, lídra v helpdesku, live chatu a zákaznické podpoře. Začněte 14denní zkušební verzi zdarma!" hreflang="cs-CZ" onover-preload="1">Ocenění a certifikáty</a></li> <li id="menu-item-743642"><a href="https://www.live-agent.cz/pribehy-uspesnych/" title='Objevte úspěšné příběhy s LiveAgent! Zvyšte spokojenost, příjmy a loajalitu. Vyzkoušejte 30denní zkušební verzi zdarma!"' hreflang="cs-CZ" onover-preload="1">Hodnocení zákazníků</a></li> <li id="menu-item-544997"><a href="/integrace/#voip-partners" title="Maximalizujte výkon vašeho helpdesk softwaru s LiveAgent! Objevte širokou škálu integrací, pluginů a aplikací, které zvyšují spokojenost zákazníků. Snadno integrujte VoIP služby jako CallTo365, AstraQom, GDMS a další pro efektivnější obchodní operace. Navštivte naši stránku a zjistěte, jak zjednodušit procesy a inovovat pracovní postupy." hreflang="cs-CZ" onover-preload="1">Partneři VoIP</a></li> <li id="menu-item-544999"><a href="https://www.live-agent.cz/affiliate-program/" title="Vydělávejte s LiveAgent! Až 30% provize, 90denní cookies a 5$ bonus za registraci. Přidejte se k našemu partnerskému programu!" hreflang="cs-CZ" onover-preload="1">Partnerský program</a></li> <li id="menu-item-955120"><a href="https://www.liveagent.com/about/impressum/" title="Explore LiveAgent's Impressum page for essential business details of Quality Unit, s.r.o. in Bratislava, Slovakia, including CEO contacts, registration info, and identification numbers. Start a 14-day free trial and join our satisfied clients in delivering exceptional customer support." hreflang="en-US" onover-preload="1">Impresum</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-125 widget_nav_menu"><div class="Footer__top__column__title h5">Vědomosti</div><div class="menu-footer-top-learn-czech-container"><ul id="menu-footer-top-learn-czech" class="menu"><li id="menu-item-545857"><a href="/blog/" title='Objevte užitečné tipy pro zákaznickou podporu, live chat, call centra a další na blogu LiveAgent. Zlepšete své služby ještě dnes!"' hreflang="cs-CZ" onover-preload="1">Blog</a></li> <li id="menu-item-545860"><a href="https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/" title="Objevte kompletní slovníček terminologie zákaznické podpory a helpdesk softwaru. Snadné porozumění pojmům na jednom místě!" hreflang="cs-CZ" onover-preload="1">Slovník</a></li> <li id="menu-item-545861"><a href="https://www.live-agent.cz/akademie/" title="Objevte vše, co potřebujete vědět o zákaznickém servisu na LiveAgent Akademii. Zdroj bezplatných školení a teoretických poznatků, který zlepší vaše dovednosti v oblasti komunikace, zpětné vazby a zákaznické zkušenosti. Navštivte nás a naučte se, jak poskytovat kvalitní zákaznický servis a získat spokojené zákazníky." hreflang="cs-CZ" onover-preload="1">Akademie</a></li> <li id="menu-item-743645"><a href="https://www.live-agent.cz/sablony/" title="Objevte efektivní e-mailové šablony pro zákaznický servis, marketing a prodeje. Ušetřete čas, zlepšete komunikaci a optimalizujte kampaně!" hreflang="cs-CZ" onover-preload="1">Šablony</a></li> <li id="menu-item-545866"><a href="https://www.live-agent.cz/test-psani/" title="Zlepšete rychlost psaní zdarma s LiveAgent testem! Zvyšte produktivitu, spokojenost zákazníků a své dovednosti. Vyzkoušejte hned!" hreflang="cs-CZ" onover-preload="1">Test psaní</a></li> <li id="menu-item-743646"><a href="https://www.live-agent.cz/kalkulacka-nakladu/" title="Porovnejte 70+ helpdesk řešení s LiveAgentem, snižte náklady až o 72 %. Žádné poplatky, kreditní karta není potřeba. Začněte zdarma!" hreflang="cs-CZ" onover-preload="1">Kalkulačka nákladů</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-157 widget_nav_menu"><div class="Footer__top__column__title h5">Populární</div><div class="menu-footer-top-popular-czech-container"><ul id="menu-footer-top-popular-czech" class="menu"><li id="menu-item-955248"><a href="https://www.live-agent.cz/knowledge-base-software/" title="LiveAgent nabízí intuitivní software pro znalostní báze se samoobslužnou podporou, fórem a vícejazyčnou podporou pro zlepšení zákaznické zkušenosti." hreflang="cs-CZ" onover-preload="1">Software znalostní databáze</a></li> <li id="menu-item-743650"><a href="https://www.live-agent.cz/software-pro-zakaznicky-servis/" title="Výběr softwaru pro zákaznický servis z nejpoužívanějších platforem na trhu. Vyberte si ten ideální a pozvedněte svůj zákaznický servis na měsíc." hreflang="cs-CZ" onover-preload="1">Software pro služby zákazníkům</a></li> <li id="menu-item-743651"><a href="https://www.live-agent.cz/blog/best-voip-phone-systems-and-integrations/" title='Objevte 20 nejlepších VoIP systémů a integrací pro rok 2025! Srovnání nabídek, cen a tipy, jak vybrat ideální řešení pro vaše podnikání."' hreflang="cs-CZ" onover-preload="1">Telefonní systémy VoIP</a></li> <li id="menu-item-743652"><a href="https://www.live-agent.cz/self-service-software/" title="Objevte nejlepší samoobslužný softwarový portál pro rok 2021 s LiveAgent! Umožněte svým zákazníkům řešit problémy 24/7 s komplexní bází znalostí, fóry a sledováním tiketů. Zlepšete produktivitu, zvýšte spokojenost a snižte náklady na podporu s intuitivním samoobslužným softwarem. Začněte již dnes bez vstupních poplatků!" hreflang="cs-CZ" onover-preload="1">Samoobslužný software</a></li> <li id="menu-item-743653"><a href="https://www.live-agent.cz/call-centrum-software-pro-prichozi-hovory/" title="Software call centra pro příchozí hovory vám pomůže vytvořit virtuální call centrum. Snadno spravujte příchozí komunikaci se zákazníky, zlepšete výkonnost týmu podpory a generujte více příchozích prodejů. Vyberte si ten správný pro své potřeby." hreflang="cs-CZ" onover-preload="1">Software pro call centra příchozích hovorů</a></li> <li id="menu-item-743654"><a href="https://www.live-agent.cz/system-pro-spravu-stiznosti-zakazniku/" title='Objevte 20 nejlepších systémů pro správu stížností zákazníků 2022! Zlepšete služby pomocí sledování, analýzy a efektivního řízení."' hreflang="cs-CZ" onover-preload="1">Systém pro správu stížností</a></li> <li id="menu-item-743657"><a href="https://www.liveagent.com/customer-portal-software/" urlslab_href_old="https://www.liveagent.com/blog/best-client-portal-software/" title="Customer portal software will increase customer loayalty and sales. Try LiveAgent's 30-day free trial and make your customer service great." hreflang="en-US" onover-preload="1">Software pro klientský portál</a></li> <li id="menu-item-754968"><a href="https://www.live-agent.cz/startups/" title='LiveAgent – vícekanálový helpdesk pro startupy! Zajistěte spokojenost zákazníků s e-maily, chatem, hovory a sociálními sítěmi. Získejte nabídku!"' hreflang="cs-CZ" onover-preload="1">Software pro helpdesk v začínajících firmách</a></li> </ul></div></div> </div> </div> </div> </div> <div class="Footer__middle"> <div class="wrapper"> <div class="Footer__middle__row"> <div class="Footer__middle__contacts"> <div class="Footer__middle__title h5">Sales contacts</div> <ul> <li class="Footer__middle__contacts__phone"><a href="tel:+421%202%2033%20456%20826" title="LiveAgent telefonní číslo">+421 2 33 456 826</a></li> <li class="Footer__middle__contacts__phone"><a href="tel:+1-888-257-8754" title="LiveAgent telefonní číslo">+1-888-257-8754</a></li> <li class="Footer__middle__contacts__whatsapp"><a href="https://wa.me/17862041375?text=Hi!%20I%20am%20contacting%20you%20from%20https://www.live-agent.cz/funkce/ai-assistant/,%20and%20I%20am%20contacting%20you%20about..." title="LiveAgent's WhatsApp">+1-786-204-1375</a></li> <li class="Footer__middle__contacts__calendar"><a href="/demo/" title="LiveAgent demo" hreflang="cs-CZ" onover-preload="1">Naplánovat demo</a></li> </ul> </div> <div class="Footer__middle__social"> <div class="Footer__middle__title h5">Sociální sítě</div> <ul> <li> <a href="https://www.instagram.com/liveagent/" rel="noopener" target="_blank" title="LiveAgent Instagram"> <svg> <use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#social-instagram"></use> </svg> </a> </li> <li> <a href="https://www.facebook.com/LiveAgent/" rel="noopener" target="_blank" title="LiveAgent Facebook"> <svg> <use xlink:href=" https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#social-facebook "></use> </svg> </a> </li> <li> <a href="https://twitter.com/LiveAgent" rel="noopener" target="_blank" title="LiveAgent Twitter"> <svg> <use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#social-twitter"></use> </svg> </a> </li> <li> <a href="https://www.linkedin.com/company/liveagent/" rel="nofollow noopener" target="_blank" title="LiveAgent LinkedIn"> <svg> <use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#social-linkedin"></use> </svg> </a> </li> <li> <a href="https://consent.youtube.com/m?continue=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCSG5TrYcDozs6jkLf66taBg%3Fcbrd%3D1&gl=DE&m=0&pc=yt&cm=2&hl=de&src=1" rel="nofollow noopener" target="_blank" title="LiveAgent YouTube" urlslab_href_old="https://www.youtube.com/channel/UCSG5TrYcDozs6jkLf66taBg"> <svg> <use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#social-youtube"></use> </svg> </a> </li> <li> <a href="https://wa.me/17862041375" rel="nofollow noopener" target="_blank" title="LiveAgent's WhatsApp"> <svg> <use xlink:href="https://www.live-agent.cz/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#social-whatsapp"></use> </svg> </a> </li> </ul> </div> <div class="Footer__middle__reviews"> <div class="Footer__middle__title h5">Reviews</div> <a class="Footer__middle__reviews__img" href="https://www.g2.com/products/liveagent/reviews?utm_source=review-widget" target="_blank" title="Read reviews of LiveAgent on G2"> <picture><img alt="Read LiveAgent reviews on G2" data-src="https://www.live-agent.cz/app/themes/liveagent/assets/images/reviews/g2-reviews-img.png" data-urlslabstyle="" style="opacity: 0; 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Všechna práva vyhrazena</p> </div> <div class="Footer__bottom__navigation"> <div class="menu-footer-bottom-navigation-czech-container"><ul id="menu-footer-bottom-navigation-czech" class="nav"><li id="menu-item-784591"><a href="/terms-and-conditions/" title="Podmínky a ustanovení služby LiveAgent. Přečtěte si pravidla používání, ochranu dat a další důležité informace." hreflang="cs-CZ" onover-preload="1">Podmínky & ustanovení</a></li> <li id="menu-item-784592"><a href="/security-privacy-policy/" title='LiveAgent chrání vaše data pomocí špičkových bezpečnostních opatření, včetně dvoufázového ověřování, šifrování HTTPS a GDPR souladu."' hreflang="cs-CZ" onover-preload="1">Zásady ochrany osobních údajů</a></li> <li id="menu-item-784593"><a href="/privacy-policy/" title="Zjistěte, jak LiveAgent chrání vaše data pomocí bezpečnostních zásad a cookies. 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