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aria-label="Visit the Mass Live homepage"><img class="advtoprail__masthead-afflink-logo" src="https://www.masslive.com/pf/resources/images/masslive/logos/logo_main.svg?d=1503" alt="masslive’s Logo"/><img class="advtoprail__masthead-afflink-logo-sm" src="https://www.masslive.com/pf/resources/images/masslive/logos/logo_main_sm.svg?d=1503" alt="masslive’s Logo"/></a></div></div><div class="advtoprail__right-corner"><div class="advToprail__right-corner--subscribe"></div><div class="advtoprail__authWrapper"><div></div></div></div></header></div></div></div><div id="below-toprail" class="below-toprail"></div><main id="main" class="main-wrapper--article"><div class="article__header header"><nav class="articleLabel" aria-label="articleLabel"><ol id="articleLabel__list" class="articleLabel__list"><li id="articleLabel__listItem" class="articleLabel__listItem"><a id="articleLabel__link" class="articleLabel__link" title="Navigate to undefined"></a></li></ol></nav><h1 class="headline-basic headline-basic__article">Baystate Health's 'Hospital of the Future' designed for patients and the doctors who treat them</h1><ul class="dateline"><li class="dateline__published"><time dateTime="2012-02-26133024324500008:00:45">Published: Feb. 26, 2012, 8:00 a.m.</time></li></ul></div><div class="main article__story " aria-live="polite"><article id="arc-XJZT5TOIQZDDTNV2S4576OP2HU" class="article h-entry" data-type="article"><div class="sharebarBetaWrapper"><div class="sharebarBeta"><ul><li><button aria-label="Share on Facebook"><svg xmlns="http://www.w3.org/2000/svg" xml:space="preserve" style="enable-background:new 0 0 40 40" viewBox="0 0 40 40"><path d="M5 .5h30c2.49 0 4.5 2.01 4.5 4.5v30c0 2.49-2.01 4.5-4.5 4.5H5C2.51 39.5.5 37.49.5 35V5C.5 2.51 2.51.5 5 .5z" style="fill:none;stroke:#e1e1e1"></path><path d="M32 20.07C32 13.41 26.63 8 20 8S8 13.41 8 20.07C8 26.1 12.39 31.09 18.12 32v-8.44h-3.05v-3.49h3.05v-2.66c0-3.03 1.79-4.7 4.53-4.7 1.31 0 2.69.24 2.69.24v2.97h-1.51c-1.49 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jkinney@repub.com</a></li></ul></div><div class="article__story "><div class="entry-content "><div id="fusion-static-enter:LI4OOHU2WFBUXANQZUAIFOLWFI" style="display:none" data-fusion-component="LI4OOHU2WFBUXANQZUAIFOLWFI"></div><div class="rawhtml"><span class="adv-photo-large"><img alt="" class="adv-photo" height="282" src="http://media.masslive.com/business-news/photo/10605297-large.jpg" width="380"/><span class="photo-data"><span class="byline">The Republican | Mark M. Murray</span><span class="caption">02/16/12 Springfield - Republican Photo by Mark M.Murray - Dr. Aaron D. Kugelmass,chief of cardiology at Baystate Medical Center and medical director of the Baystate Heart and Vascular Program, left talks with the tour group inside one of the units at the Baystate Medical Center Hospital of the Future.</span></span><span class="photo-bottom-right"></span><span class="photo-bottom-right"></span></span></div><div id="fusion-static-exit:LI4OOHU2WFBUXANQZUAIFOLWFI" style="display:none" data-fusion-component="LI4OOHU2WFBUXANQZUAIFOLWFI"></div><div id="inarticle-1"></div><p class="article__paragraph article__paragraph--left" id="V6E46ED4SJDGZOCTCHVIFKMPUU">SPRINGFIELD – Patients at <a href="http://topics.masslive.com/tag/baystate-health/index.html" target="_blank">Baystate Health</a>'s new Davis Family Heart & Vascular Center will never see a photocopier or a conference-room white board, but they will see the faint outline of the Berkshires in the distance. <br/><br/> In the new center, part of Baystate's $296 million MassMutual Wing, everything that a patient doesn't need to see, a patient won't see. <br/><br/> Support functions like laundry carts, printers and photocopiers are kept in a central location on each floor, hidden from patients and their families. Being a cardiac patient is tough enough without feeling as you have to sleep in someone's office, said Dr. Aaron D. Kugelmass, chief of cardiology at <a href="http://topics.masslive.com/tag/baystate-medical-center/index.html" target="_blank">Baystate Medical Center</a> and medical director of Baystate Heart and Vascular Program. <br/><br/> "It's a concept borrowed from Disney," Kugelmass explained during a recent tour of the facility for business leaders. "The on-stage and off-stage worlds are separate at their parks. You see Mickey Mouse. You don't see where Mickey parks his car and has his cup of coffee in the morning."</p><div class="InContent_Center_Background"><div class="InContent_Center_Padding"><div class="ad-observer"></div></div></div><div id="inarticle-2"></div><p class="article__paragraph article__paragraph--left" id="ET236AA5RZEUZIJAQRGVYXH3W4">Most of the design elements for the center, which will debut for use this week, came from doctors, according to Dr. Mark K. Hirko, chief of vascular surgery at Baystate. One of the reasons he relocated to Baystate from Pittsburgh more than two years ago was so he could have a hand in designing the space where he would be working.</p><div class="InContent_Center_Background"><div class="InContent_Center_Padding"><div class="ad-observer"></div></div></div><div id="inarticle-3"></div><div class="InContent_Center_Background"><div class="InContent_Center_Padding"><div class="ad-observer"></div></div></div><div id="inarticle-4"></div><p class="article__paragraph article__paragraph--left" id="M55PZE7WAVBUDNHW3SPBD5MYBY">“You can have space that makes sense for the care,” Hirko said, “rather than having the building dictate things.”</p><div class="InContent_Center_Background"><div class="InContent_Center_Padding"><div class="ad-observer"></div></div></div><div id="inarticle-5" class="middleParagraph"></div><p class="article__paragraph article__paragraph--left" id="GFDSIOZGTNFRHHYNVJKB5RLSKU">Baystate’s MassMutual Wing, long referred to as the “Hospital of the Future”, has been in the planning stages for 15 years and under construction since 2008. The hospital will welcome patients to the first part of the wing, the Davis Family Heart & Vascular Center on Friday</p><div class="InContent_Center_Background"><div class="InContent_Center_Padding"><div class="ad-observer"></div></div></div><div id="inarticle-6"></div><div></div><div id="fusion-static-enter:FNEK37K37VDE5JFKUXOZTDMONQ" style="display:none" data-fusion-component="FNEK37K37VDE5JFKUXOZTDMONQ"></div><div class="rawhtml"><cm march="">. The wing will also house a new 70,000-square-foot emergency room that will open in November. <br/> <br/> The Davis center includes six advanced procedure and operating rooms, a dedicated 20-room unit for outpatient cardiovascular procedures, 96 private in-patient rooms and 32 cardiovascular critical-care rooms. <br/> <br/> The design of those rooms was critical to Hirko. “We had working group meeting after working group meeting,” he said, “and, I don’t know how many rubber-chicken dinners.” <br/> <br/> The idea, explains Hirko, was to design the Davis center with the sickest of cardiac and vascular, a word that references the blood vessels, in mind. Get those people the best treatment possible in the shortest amount of time and shorten their stay in the hospital, he said.</cm></div><div id="fusion-static-exit:FNEK37K37VDE5JFKUXOZTDMONQ" style="display:none" data-fusion-component="FNEK37K37VDE5JFKUXOZTDMONQ"></div><div class="InContent_Center_Background"><div class="InContent_Center_Padding"><div class="ad-observer"></div></div></div><div id="inarticle-7"></div><p class="article__paragraph article__paragraph--left" id="6MTXLMNQNRHO7FDXBGMHQA6OSY">The six treatment rooms have imaging equipment, are set up for operations and for catheterization where doctors like Hirko go into blood vessels with tiny instruments to diagnose or fix problems. <br/><br/> "Patients won't have to ask, 'Why am I going to five different locations in the hospital?'" Hirko said.</p><div class="InContent_Center_Background"><div class="InContent_Center_Padding"><div class="ad-observer"></div></div></div><div id="inarticle-8"></div><p class="article__paragraph article__paragraph--left" id="RKQET44GK5FFNCYELQG25E2PG4">Take a patient with a bulging major blood vessel in the belly, called an aortic aneurysm. They are almost always fatal if the vessels burst. The old-fashioned way of fixing them was like fixing a flat on an old tire, Hirko said. <br/><br/> "I had to jack the car up, take off the lug nuts, take the wheel off, take the tire off the rim, take out the inner tube, patch the tube then put it all back together again," he said. "Today, it's like going in through the valve stem and patching the leak from inside." <br/><br/> It's that sort of procedure which is happening at Baystate now, Hirko said; it's also meant that he's had to use several different rooms in the hospital to do it. With the Davis center and its design, "We'll be able to take care of that patient all on one floor with the new center," he said.</p><div class="InContent_Center_Background"><div class="InContent_Center_Padding"><div class="ad-observer"></div></div></div><div id="inarticle-9"></div></div></div><div class="content-blocker-piano " id="content-blocker-piano"></div><p class="article__paragraph article__paragraph--center skimlinks">If you purchase a product or register for an account through a link on our site, we may receive compensation.<span> By using this site, you consent to our <a href="https://www.advancelocal.com/advancelocalUserAgreement/user-agreement.html" target="_blank" rel="noopener noreferrer">User Agreement</a> and agree that your clicks, interactions, and personal information may be collected, recorded, and/or stored by us and social media and other third-party partners in accordance with our <a 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Murray</span><span class=\"caption\">02/16/12 Springfield - Republican Photo by Mark M.Murray - Dr. Aaron D. Kugelmass,chief of cardiology at Baystate Medical Center and medical director of the Baystate Heart and Vascular Program, left talks with the tour group inside one of the units at the Baystate Medical Center Hospital of the Future.</span></span><span class=\"photo-bottom-right\"></span><span class=\"photo-bottom-right\"></span></span>"},{"_id":"V6E46ED4SJDGZOCTCHVIFKMPUU","type":"text","content":"SPRINGFIELD – Patients at <a href=\"http://topics.masslive.com/tag/baystate-health/index.html\" target=\"_blank\">Baystate Health</a>'s new Davis Family Heart & Vascular Center will never see a photocopier or a conference-room white board, but they will see the faint outline of the Berkshires in the distance. <br/>\n<br/>\n\tIn the new center, part of Baystate's $296 million MassMutual Wing, everything that a patient doesn't need to see, a patient won't see. <br/>\n<br/>\n\tSupport functions like laundry carts, printers and photocopiers are kept in a central location on each floor, hidden from patients and their families. Being a cardiac patient is tough enough without feeling as you have to sleep in someone's office, said Dr. Aaron D. Kugelmass, chief of cardiology at <a href=\"http://topics.masslive.com/tag/baystate-medical-center/index.html\" target=\"_blank\">Baystate Medical Center</a> and medical director of Baystate Heart and Vascular Program. <br/>\n<br/>\n\t\"It's a concept borrowed from Disney,\" Kugelmass explained during a recent tour of the facility for business leaders. \"The on-stage and off-stage worlds are separate at their parks. You see Mickey Mouse. You don't see where Mickey parks his car and has his cup of coffee in the morning.\""},{"_id":"ET236AA5RZEUZIJAQRGVYXH3W4","type":"text","content":"Most of the design elements for the center, which will debut for use this week, came from doctors, according to Dr. Mark K. Hirko, chief of vascular surgery at Baystate. One of the reasons he relocated to Baystate from Pittsburgh more than two years ago was so he could have a hand in designing the space where he would be working."},{"_id":"33RFUOL7ARCVDEY5UY6UQQR4SM","type":"raw_html","additional_properties":{"no-parse-flag":"true","id":"asset"},"content":"<div id=\"asset\" no-parse-flag=\"true\"><p><script type=\"text/javascript\">\n m_gallery = \"_tour_of_the_hospital_of_the_future\";\n m_gallery_id = \"10607864\";\n m_gallery_title = \"Tour of the Hospital of the future\";\n m_gallery_blog_id = \"4502\";\n m_gallery_creation_date = \"Friday, February 24, 2012, 8:56 PM\";\n m_gallery_permalink = \"http://photos.masslive.com/4502/gallery/_tour_of_the_hospital_of_the_future/index.html\";\n m_gallery_json = \"https://blog.masslive.com/photogallery/4502/10607864.json\";\n m_gallery_pagetype = \"embed\";\n m_gallery_type = \"photo\";\n <\/script>\n</p><div class=\"h2 gallery_title_above\"><a aria-label=\"Photo Gallery with 12 Photos: Tour of the Hospital of the future\" href=\"http://photos.masslive.com/4502/gallery/_tour_of_the_hospital_of_the_future/index.html\">Tour of the Hospital of the future</a></div>\n<div class=\"multimedia_main_gallery\" data-galleryid=\"10607864\" data-galleryjson=\"https://blog.masslive.com/photogallery/4502/10607864.json\" data-gallerypagetype=\"embed\" data-gallerypermalink=\"http://photos.masslive.com/4502/gallery/_tour_of_the_hospital_of_the_future/index.html\" data-gallerytype=\"photo\">\n<div aria-label=\"Photo Gallery with 12 Photos: Tour of the Hospital of the future\" class=\"placeholder\" data-galleryjson=\"https://blog.masslive.com/photogallery/4502/10607864.json\" data-gallerypagetype=\"embed\" data-gallerytype=\"photo\" id=\"gallery10607864_placeholder\" tabindex=\"0\">\n<div class=\"tile_wrapper \">\n<div class=\"tile_col crop\" style=\"background-image: url('https://image.masslive.com/home/mass-media/width960/img/republican/photo/2012/02/-453253cbc0c73ec9.jpg');\"></div>\n<div class=\"tile_col\">\n<div class=\"tile crop\" style=\"background-image: url('https://image.masslive.com/home/mass-media/width960/img/republican/photo/2012/02/-199b2d4e0c6b6978.jpg');\"></div>\n<div class=\"tile crop\" style=\"background-image: url('https://image.masslive.com/home/mass-media/width960/img/republican/photo/2012/02/-bd28c9bba2c1260b.jpg');\"></div>\n</div>\n</div>\n<div aria-hidden=\"true\" class=\"gallery_callout\"><span class=\"gallery_count\"><span>12</span></span></div>\n<p aria-hidden=\"true\" class=\"gallery_title\">Gallery: Tour of the Hospital of the future</p>\n</div>\n</div>\n</div>"},{"_id":"M55PZE7WAVBUDNHW3SPBD5MYBY","type":"text","content":"“You can have space that makes sense for the care,” Hirko said, “rather than having the building dictate things.”"},{"_id":"GFDSIOZGTNFRHHYNVJKB5RLSKU","type":"text","content":"Baystate’s MassMutual Wing, long referred to as the “Hospital of the Future”, has been in the planning stages for 15 years and under construction since 2008. The hospital will welcome patients to the first part of the wing, the Davis Family Heart & Vascular Center on Friday"},{"_id":"FNEK37K37VDE5JFKUXOZTDMONQ","type":"raw_html","additional_properties":{"march":""},"content":"<cm march=\"\">. The wing will also house a new 70,000-square-foot emergency room that will open in November. <br/>\n<br/>\n\tThe Davis center includes six advanced procedure and operating rooms, a dedicated 20-room unit for outpatient cardiovascular procedures, 96 private in-patient rooms and 32 cardiovascular critical-care rooms. <br/>\n<br/>\n\tThe design of those rooms was critical to Hirko. “We had working group meeting after working group meeting,” he said, “and, I don’t know how many rubber-chicken dinners.” <br/>\n<br/>\n\tThe idea, explains Hirko, was to design the Davis center with the sickest of cardiac and vascular, a word that references the blood vessels, in mind. Get those people the best treatment possible in the shortest amount of time and shorten their stay in the hospital, he said.</cm>"},{"_id":"6MTXLMNQNRHO7FDXBGMHQA6OSY","type":"text","content":"The six treatment rooms have imaging equipment, are set up for operations and for catheterization where doctors like Hirko go into blood vessels with tiny instruments to diagnose or fix problems. <br/>\n<br/>\n\t\"Patients won't have to ask, 'Why am I going to five different locations in the hospital?'\" Hirko said."},{"_id":"RKQET44GK5FFNCYELQG25E2PG4","type":"text","content":"Take a patient with a bulging major blood vessel in the belly, called an aortic aneurysm. They are almost always fatal if the vessels burst. The old-fashioned way of fixing them was like fixing a flat on an old tire, Hirko said. <br/>\n<br/>\n\t\"I had to jack the car up, take off the lug nuts, take the wheel off, take the tire off the rim, take out the inner tube, patch the tube then put it all back together again,\" he said. \"Today, it's like going in through the valve stem and patching the leak from inside.\" <br/>\n<br/>\n\tIt's that sort of procedure which is happening at Baystate now, Hirko said; it's also meant that he's had to use several different rooms in the hospital to do it. With the Davis center and its design, \"We'll be able to take care of that patient all on one floor with the new center,\" he said."}],"created_date":"2018-09-22T06:40:43.203Z","revision":{"revision_id":"5BR5B5XAMZALHN2C7VQU4JIFAA","parent_id":"5PB4FGYV4ZBKJDC4YNLIDEDLDE","editions":["default"],"branch":"default","published":true},"last_updated_date":"2019-03-25T04:02:52.843Z","headlines":{"basic":"Baystate Health's 'Hospital of the Future' designed for patients and the doctors who treat them"},"owner":{"id":"advancelocal"},"description":{"basic":"The Davis center includes 6 advanced procedure and operating rooms, a dedicated 20-room unit for outpatient cardiovascular procedures, 96 private in-patient rooms and 32 cardiovascular critical-care 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