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How to Track Your Employees Cell Phones: 14 Steps (with Pictures)
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window.location.href.indexOf("set_ccpa_out=1")){var a=new Date;a.setTime(a.getTime()+31536E6);a="; expires="+a.toGMTString();document.cookie="ccpa_out=1"+a+"; path=/";return!0}return 0<=document.cookie.indexOf("ccpa_out=")?!0:!1}function ya(a){h("insertAmazonShopping");(window.apscustom=window.apscustom||[]).push({id:"93b7dd52-a8ce-11ed-afa1-0242ac120002:1"})}function ib(a){if("en"==window.WH.pageLang){var c=a.adElement.dataset.aditudetarget;WH.shared.isTest("rightrailDoubleAds")&&"rightrail"==a.type&&"pb-slot-engl-rght-2"==c&&(c="pb-slot-engl-rght-2-small");return c}c=null;"intro"==a.type&&(c="pb-slot-intro");"rightrail"==a.type&&(c="pb-slot-rght-2","quiz"==window.whadconfig.gamconfig.pagetype&&(c="pb-slot-quiz-right"));"scrollto"==a.type&&(c="pb-slot-scrol");"method"==a.type&&(c="pb-slot-meth");"large_method"==a.type&&(c="pb-slot-meth");"large_related"==a.type&&(c="pb-slot-relat");"middlerelated"==a.type&&(c="pb-slot-relat");"related"==a.type&&(c="pb-slot-relat");"pagebottom"==a.type 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adTargetId||"rightrail"!=a.type&&"main-rr"!=a.type||(a=a.adTargetId.substr(a.adTargetId.length-6,1),b.ad_position="0"+a,a=v,10>v?a="0"+a:20<v&&(a="max"),b.totalcount=a,v++);"undefined"==typeof freestar.config.targeting&&(freestar.config.targeting=[]);a={};freestar.config.targeting.push((a[c]=b,a));freestar.config.enabled_slots.push({placementName:f,slotId:c})}function za(a){var c=window.document.createElement("script");c.async=!0;c.type="text/javascript";c.src=a.adElement.getAttribute("data-scriptsrc");c.setAttribute("data-divid",a.adTargetId);c.setAttribute("data-adslot","demo_optout");c.setAttribute("data-adsizes","300x250");window.document.getElementById(a.adTargetId).appendChild(c)}function W(a){h("inserting adsense ad",a.type);var c="ca-pub-9543332082073187";ka&&(c="ca-pub-9543332082073187123");var f=window.document.createElement("ins");f.setAttribute("data-ad-client",c);a.adLabelClass?f.setAttribute("class","adsbygoogle "+a.adLabelClass):f.setAttribute("class","adsbygoogle");if(c 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class="method_toc_item toc_method " id="" data-section=""> <a class="method_toc_item_a" href="#Buying-Tracking-Apps"> <span class="method_toc_item_a_span">1</span> Buying Tracking Apps </a> </div> <div class="method_toc_item toc_method " id="" data-section=""> <a class="method_toc_item_a" href="#Tracking-Employees-Legally"> <span class="method_toc_item_a_span">2</span> Tracking Employees Legally </a> </div> <div class="method_toc_item toc_method " id="" data-section=""> <a class="method_toc_item_a" href="#Monitoring-Employee-Communications"> <span class="method_toc_item_a_span">3</span> Monitoring Employee Communications </a> </div> <div class="toc_header">Other Sections</div> <div class="method_toc_item toc_post" id="qa_toc" data-section="#qa_headline"> <a class="method_toc2_item_a" href="#qa_headline"> Questions & Answers </a> </div> <div class="method_toc_item toc_post" id="rwh_toc" data-section="#relatedwikihows"> <a class="method_toc2_item_a" href="#relatedwikihows"> Related Articles </a> </div> <div class="method_toc_item toc_post" id="toc_ref" data-section="#References"> <a class="method_toc2_item_a" href="#References"> References </a> </div> </div> <div id="toc_line"></div> </div> </div> <div id="coauthor_byline" class="article_byline "> <div id="byline_info"> <span class=""> <b>Co-authored by</b> <a href="/wikiHow:Content-Management" class="coauthor_link ">wikiHow Staff</a> </span> <p id="coauthor_byline_p"> <a href="#" class="byline_info_link hover_pop"> <span class="last_updated_highlighted">Last Updated: September 15, 2024</span> </a> <a href="#References" class="byline_references">References</a> </p> </div> </div> <a class="small_pdf_link pdf_link disabled " href="#"> <img class="pdf_link-img" loading="lazy" src="/extensions/wikihow/socialstamp/images/icon-pdf.svg" alt="PDF download" width="150" height="150"> <span class="pdfText">Download Article</span> </a> <div id="byline_hover" hidden> <div id="byline_hover_close">X</div> <div id="byline_hover_body"> <p> This article was co-authored by <a href="/wikiHow:Content-Management">wikiHow Staff</a>. Our trained team of editors and researchers validate articles for accuracy and comprehensiveness. wikiHow's <a href="/wikiHow:Content-Management">Content Management Team</a> carefully monitors the work from our editorial staff to ensure that each article is backed by trusted research and meets our high quality standards. <br><br> This article has been viewed 126,173 times. <br><br> <a href="/wikiHow:Delivering-a-Trustworthy-Experience" class="sp_learn_more_link">Learn more...</a> </p> </div> </div> <div class="mf-section-0" id="mf-section-0"> <p>In the United States, an employer can track their employees’ cell phones using each phone’s global positioning system (GPS). You should search for tracking apps to install on phones that the company owns. If you want to track a phone your employee owns, then you’ll need their permission. You should also consider whether you want to listen to your employees’ conversations or read their emails. </p> </div> <div class="clearall"></div> <div class="wh_ad_inner w_label al_grey" data-service="adsense" data-instantload="1" data-slot="7672188889" data-width="728" data-height="120" data-smallslot="8943394577" data-smallheight="120" data-innerclass="full-width" data-full-width-intro="true" data-type="intro" data-small="1" data-medium="1" data-large="1" data-channels="9848412230,8866763126" data-largechannels="7020581953,2060152247,5763098696" data-mediumchannels="8142447154,4066873649" data-smallchannels="1761065154,8156154280" data-smallservice_eu="dfp" data-smalladunitpath="/10095428/engl/engl_gam_sma_intro" data-smallsize="[[300, 100],[320,100]]" data-smallheight_eu="100" data-mediumservice_eu="dfp" data-mediumadunitpath="/10095428/engl/engl_gam_sma_intro" data-mediumsize="[[300, 100],[320,100]]" data-service_eu="dfp" data-size="[[728, 90],[728, 120]]" 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<div class="mw-ui-icon mw-ui-icon-element indicator"></div> <span class="mw-headline" id="Steps">Steps</span> </h2> <div class="mf-section-1 collapsible-block" id="mf-section-1"> <div class="section steps steps_first sticky"> <div class="headline_container block_header in-block subheadline"> <div class="altblock"><div>Part <span>1</span> </div> </div> <div class="headline_info"> <div class="method_label">Part 1 of 3:</div> <h3><span class="mw-headline" id="Buying-Tracking-Apps">Buying Tracking Apps</span></h3> </div> <a class="large_pdf_link pdf_link disabled pdf_link_steps " href="#"> <img class="pdf_link-img" loading="lazy" src="/extensions/wikihow/socialstamp/images/icon-pdf.svg" alt="PDF download" width="150" height="150"> <span class="pdfText">Download Article</span> </a> </div> <div id="steps_1" class="section_text"> <ol class="steps_list_2"> <li id="step-id-00"> <a name="step_1_1" class="stepanchor"></a><div class="mwimg largeimage floatcenter " style="max-width:728px"><a href="#/Image:Track-Your-Employees-Cell-Phones-Step-1-Version-2.jpg" class="image"><div class="content-spacer" style="padding-top:75%"> <img alt="Step 1 Research apps on the market." decoding="async" class="whcdn content-fill" data-srclarge="/images/thumb/b/b5/Track-Your-Employees-Cell-Phones-Step-1-Version-2.jpg/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-1-Version-2.jpg" data-firstimage="1" data-width="460" data-height="345" id="2caa968bdafae9bfeaf41cdd1972a1a9" onload="WH.performance.clearMarks('image1_rendered'); WH.performance.mark('image1_rendered');" data-src="https://www.wikihow.com/images/thumb/b/b5/Track-Your-Employees-Cell-Phones-Step-1-Version-2.jpg/v4-460px-Track-Your-Employees-Cell-Phones-Step-1-Version-2.jpg"><script>WH.shared.addScrollLoadItem('2caa968bdafae9bfeaf41cdd1972a1a9')</script> </div> <noscript><img alt="Step 1 Research apps on the market." src="https://www.wikihow.com/images/thumb/b/b5/Track-Your-Employees-Cell-Phones-Step-1-Version-2.jpg/v4-460px-Track-Your-Employees-Cell-Phones-Step-1-Version-2.jpg" decoding="async" class="whcdn content-fill" data-srclarge="/images/thumb/b/b5/Track-Your-Employees-Cell-Phones-Step-1-Version-2.jpg/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-1-Version-2.jpg" data-firstimage="1" data-width="460" data-height="345" id="2caa968bdafae9bfeaf41cdd1972a1a9" onload="WH.performance.clearMarks('image1_rendered'); WH.performance.mark('image1_rendered');"></noscript> <script>WH.performance.clearMarks('image1_rendered'); WH.performance.mark('image1_rendered');</script><div class="image_details" style="display:none;"><span style="display:none;">{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/b\/b5\/Track-Your-Employees-Cell-Phones-Step-1-Version-2.jpg\/v4-460px-Track-Your-Employees-Cell-Phones-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/b\/b5\/Track-Your-Employees-Cell-Phones-Step-1-Version-2.jpg\/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/3.0\/\">Creative Commons<\/a><br>\n<\/p><p><br \/>\n<\/p><\/div>"}</span></div></a></div> <div class="step_num" aria-hidden="true">1</div><div class="step"> <b class="whb" aria-hidden="true">Research apps on the market.</b> Search online by typing “cell phone tracking app” or something similar and look through the results. There seems to be a lot of companies that offer tracking services. Companies include mSpy, TheOneSpy, FlexiSPY, and TeleNav Track. <ul><li>Also consider whether you want to record or listen in to your employees’ conversations or monitor their text messages. If so, then find an app that allows you to do all this monitoring.</li></ul> <script>WH.performance.mark('step1_rendered');</script> </div> <div class="clearall"></div> <div class="scrolltomarker" data-isstep="1"></div> </li> <li id="step-id-01"> <a name="step_1_2" class="stepanchor"></a><div class="mwimg largeimage floatcenter " style="max-width:728px"><a href="#/Image:Track-Your-Employees-Cell-Phones-Step-2-Version-2.jpg" class="image"><div class="content-spacer" style="padding-top:75%"> <img alt="Step 2 Ask other business owners what they use." decoding="async" class="whcdn content-fill" data-srclarge="/images/thumb/e/e9/Track-Your-Employees-Cell-Phones-Step-2-Version-2.jpg/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-2-Version-2.jpg" data-width="460" data-height="345" id="3836022d8025e0c41fa7a167ce279cac" data-src="https://www.wikihow.com/images/thumb/e/e9/Track-Your-Employees-Cell-Phones-Step-2-Version-2.jpg/v4-460px-Track-Your-Employees-Cell-Phones-Step-2-Version-2.jpg"><script>WH.shared.addScrollLoadItem('3836022d8025e0c41fa7a167ce279cac')</script> </div> <noscript><img alt="Step 2 Ask other business owners what they use." src="https://www.wikihow.com/images/thumb/e/e9/Track-Your-Employees-Cell-Phones-Step-2-Version-2.jpg/v4-460px-Track-Your-Employees-Cell-Phones-Step-2-Version-2.jpg" decoding="async" class="whcdn content-fill" data-srclarge="/images/thumb/e/e9/Track-Your-Employees-Cell-Phones-Step-2-Version-2.jpg/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-2-Version-2.jpg" data-width="460" data-height="345" id="3836022d8025e0c41fa7a167ce279cac"></noscript> <div class="image_details" style="display:none;"><span style="display:none;">{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/e\/e9\/Track-Your-Employees-Cell-Phones-Step-2-Version-2.jpg\/v4-460px-Track-Your-Employees-Cell-Phones-Step-2-Version-2.jpg","bigUrl":"\/images\/thumb\/e\/e9\/Track-Your-Employees-Cell-Phones-Step-2-Version-2.jpg\/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-2-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/3.0\/\">Creative Commons<\/a><br>\n<\/p><p><br \/>\n<\/p><\/div>"}</span></div></a></div> <div class="step_num" aria-hidden="true">2</div><div class="step"> <b class="whb" aria-hidden="true">Ask other business owners what they use.</b> You might not know where to star. Ask other business owners if they use tracking software. Get their opinion of the product and customer service. You can research the products later. <ul><li>Also ask if the business owner has found that tracking employees increase productivity. You might actually lose possible employees who don’t want to be tracked.<sup id="_ref-1" class="reference" aria-label="Link to Reference 1"><a href="#_note-1">[1]</a><span class="ts_popup " hidden id="ts_popup_1" style="display: none;"> <span class="ts_close">X</span> <span class="ts_name">Research source</span> <span class="ts_description"></span> <a href="#" class="ts_source" target="_blank" rel="nofollow noreferrer noopener"></a> </span> </sup> You should know this information before going ahead and installing a tracking app on your employees’ phones.</li></ul> </div> <div class="clearall"></div> <div class="wh_ad_inner w_label al_grey" data-service="adsense" data-slot="4498472735" data-smallheight="250" data-small="1" data-type="step2" data-containerless="1" data-fullwidthadsense="1" data-aditudetarget="pb-slot-engl-meth" data-channels="8866763126" data-largechannels="2060152247,5763098696" data-smallchannels="8156154280" data-mediumchannels="4066873649" data-pagetype="parts" data-observerloading="1" data-sizes-array="0" data-gptdisplaylate="1"><div id="step2_ad_1"></div></div> <div class="al_method">Advertisement</div> <script>WH.ads.addBodyAd('step2_ad_1')</script><div class="scrolltomarker" data-isstep="1"></div> </li> <li id="step-id-02"> <a name="step_1_3" class="stepanchor"></a><div class="mwimg largeimage floatcenter " style="max-width:728px"><a href="#/Image:Track-Your-Employees-Cell-Phones-Step-3-Version-2.jpg" class="image"><div class="content-spacer" style="padding-top:75%"> <img alt="Step 3 Compare apps." decoding="async" class="whcdn content-fill" data-srclarge="/images/thumb/3/33/Track-Your-Employees-Cell-Phones-Step-3-Version-2.jpg/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-3-Version-2.jpg" data-width="460" data-height="345" id="0e93ac0e2d62d010e2bdbc7f4f3eb489" data-src="https://www.wikihow.com/images/thumb/3/33/Track-Your-Employees-Cell-Phones-Step-3-Version-2.jpg/v4-460px-Track-Your-Employees-Cell-Phones-Step-3-Version-2.jpg"><script>WH.shared.addScrollLoadItem('0e93ac0e2d62d010e2bdbc7f4f3eb489')</script> </div> <noscript><img alt="Step 3 Compare apps." src="https://www.wikihow.com/images/thumb/3/33/Track-Your-Employees-Cell-Phones-Step-3-Version-2.jpg/v4-460px-Track-Your-Employees-Cell-Phones-Step-3-Version-2.jpg" decoding="async" class="whcdn content-fill" data-srclarge="/images/thumb/3/33/Track-Your-Employees-Cell-Phones-Step-3-Version-2.jpg/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-3-Version-2.jpg" data-width="460" data-height="345" id="0e93ac0e2d62d010e2bdbc7f4f3eb489"></noscript> <div class="image_details" style="display:none;"><span style="display:none;">{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/3\/33\/Track-Your-Employees-Cell-Phones-Step-3-Version-2.jpg\/v4-460px-Track-Your-Employees-Cell-Phones-Step-3-Version-2.jpg","bigUrl":"\/images\/thumb\/3\/33\/Track-Your-Employees-Cell-Phones-Step-3-Version-2.jpg\/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-3-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/3.0\/\">Creative Commons<\/a><br>\n<\/p><p><br \/>\n<\/p><\/div>"}</span></div></a></div> <div class="step_num" aria-hidden="true">3</div><div class="step"> <b class="whb" aria-hidden="true">Compare apps.</b> Once you find several app providers, you should compare them so that you find exactly what you need at the right price. Consider the following: <ul> <li>How many phones can you install the app on?</li> <li>Can you transfer the app from one device to another without paying a new licensing fee?</li> <li>In addition to GPS tracking, what other features are available on the app?</li> </ul> </div> <div class="clearall"></div> <div class="scrolltomarker" data-isstep="1"></div> </li> <li id="step-id-03"> <a name="step_1_4" class="stepanchor"></a><div class="mwimg largeimage floatcenter " style="max-width:728px"><a href="#/Image:Track-Your-Employees-Cell-Phones-Step-4-Version-2.jpg" class="image"><div class="content-spacer" style="padding-top:75%"> <img alt="Step 4 Give your employees phones." decoding="async" class="whcdn content-fill" data-srclarge="/images/thumb/9/9d/Track-Your-Employees-Cell-Phones-Step-4-Version-2.jpg/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-4-Version-2.jpg" data-width="460" data-height="345" id="7fe14e27f1982849957b33ecc8f7ee36" data-src="https://www.wikihow.com/images/thumb/9/9d/Track-Your-Employees-Cell-Phones-Step-4-Version-2.jpg/v4-460px-Track-Your-Employees-Cell-Phones-Step-4-Version-2.jpg"><script>WH.shared.addScrollLoadItem('7fe14e27f1982849957b33ecc8f7ee36')</script> </div> <noscript><img alt="Step 4 Give your employees phones." src="https://www.wikihow.com/images/thumb/9/9d/Track-Your-Employees-Cell-Phones-Step-4-Version-2.jpg/v4-460px-Track-Your-Employees-Cell-Phones-Step-4-Version-2.jpg" decoding="async" class="whcdn content-fill" data-srclarge="/images/thumb/9/9d/Track-Your-Employees-Cell-Phones-Step-4-Version-2.jpg/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-4-Version-2.jpg" data-width="460" data-height="345" id="7fe14e27f1982849957b33ecc8f7ee36"></noscript> <div class="image_details" style="display:none;"><span style="display:none;">{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/9d\/Track-Your-Employees-Cell-Phones-Step-4-Version-2.jpg\/v4-460px-Track-Your-Employees-Cell-Phones-Step-4-Version-2.jpg","bigUrl":"\/images\/thumb\/9\/9d\/Track-Your-Employees-Cell-Phones-Step-4-Version-2.jpg\/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-4-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/3.0\/\">Creative Commons<\/a><br>\n<\/p><p><br \/>\n<\/p><\/div>"}</span></div></a></div> <div class="step_num" aria-hidden="true">4</div><div class="step"> <b class="whb" aria-hidden="true">Give your employees phones.</b> Generally, you can't monitor your employees' private cell phones, so you should give them phones owned by the company.<sup id="_ref-2" class="reference" aria-label="Link to Reference 2"><a href="#_note-2">[2]</a><span class="ts_popup " hidden id="ts_popup_2" style="display: none;"> <span class="ts_close">X</span> <span class="ts_name">Research source</span> <span class="ts_description"></span> <a href="#" class="ts_source" target="_blank" rel="nofollow noreferrer noopener"></a> </span> </sup> Install the app before giving the phone to your employees. <ul> <li>Alternately, you could have your employees sign an agreement to download the app on their personal phones and to allow you access to the tracking information. This agreement could be in an employee contract or in a manual or handbook.<sup id="_ref-3" class="reference" aria-label="Link to Reference 3"><a href="#_note-3">[3]</a><span class="ts_popup " hidden id="ts_popup_3" style="display: none;"> <span class="ts_close">X</span> <span class="ts_name">Research source</span> <span class="ts_description"></span> <a href="#" class="ts_source" target="_blank" rel="nofollow noreferrer noopener"></a> </span> </sup> </li> <li>However, the law is a little unsettled regarding when you can access an employee’s personal device. The law is clearer when you own the device, so it will probably be easier to give your employees phones.</li> </ul> </div> <div class="clearall"></div> <div class="scrolltomarker" data-isstep="1"></div> </li> <li id="step-id-04"> <a name="step_1_5" class="stepanchor"></a><div class="mwimg largeimage floatcenter " style="max-width:728px"><a href="#/Image:Track-Your-Employees-Cell-Phones-Step-5-Version-2.jpg" class="image"><div class="content-spacer" style="padding-top:75%"> <img alt="Step 5 Log into the browser page." decoding="async" class="whcdn content-fill" data-srclarge="/images/thumb/8/86/Track-Your-Employees-Cell-Phones-Step-5-Version-2.jpg/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-5-Version-2.jpg" data-width="460" data-height="345" id="2d2471b0df224c3eeda4fb72a5addb94" data-src="https://www.wikihow.com/images/thumb/8/86/Track-Your-Employees-Cell-Phones-Step-5-Version-2.jpg/v4-460px-Track-Your-Employees-Cell-Phones-Step-5-Version-2.jpg"><script>WH.shared.addScrollLoadItem('2d2471b0df224c3eeda4fb72a5addb94')</script> </div> <noscript><img alt="Step 5 Log into the browser page." src="https://www.wikihow.com/images/thumb/8/86/Track-Your-Employees-Cell-Phones-Step-5-Version-2.jpg/v4-460px-Track-Your-Employees-Cell-Phones-Step-5-Version-2.jpg" decoding="async" class="whcdn content-fill" data-srclarge="/images/thumb/8/86/Track-Your-Employees-Cell-Phones-Step-5-Version-2.jpg/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-5-Version-2.jpg" data-width="460" data-height="345" id="2d2471b0df224c3eeda4fb72a5addb94"></noscript> <div class="image_details" style="display:none;"><span style="display:none;">{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/8\/86\/Track-Your-Employees-Cell-Phones-Step-5-Version-2.jpg\/v4-460px-Track-Your-Employees-Cell-Phones-Step-5-Version-2.jpg","bigUrl":"\/images\/thumb\/8\/86\/Track-Your-Employees-Cell-Phones-Step-5-Version-2.jpg\/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-5-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/3.0\/\">Creative Commons<\/a><br>\n<\/p><p><br \/>\n<\/p><\/div>"}</span></div></a></div> <div class="step_num" aria-hidden="true">5</div><div class="step"> <b class="whb" aria-hidden="true">Log into the browser page.</b> Generally, you can track the location of cell phones by logging into a Web-based browser page.<sup id="_ref-4" class="reference" aria-label="Link to Reference 4"><a href="#_note-4">[4]</a><span class="ts_popup " hidden id="ts_popup_4" style="display: none;"> <span class="ts_close">X</span> <span class="ts_name">Research source</span> <span class="ts_description"></span> <a href="#" class="ts_source" target="_blank" rel="nofollow noreferrer noopener"></a> </span> </sup> You should be able to access this information from work or from home. Typically, you can track each individual employee and generate reports. </div> <div class="clearall"></div> <div class="wh_ad_inner w_label al_grey" data-service="dfp" data-adunitpath="/10095428/engl/engl_gam_lgm_early" data-size="[728, 90]" data-prebidload="1" data-apsload="1" data-aps-timeout="2000" data-width="728" data-height="90" data-large="1" data-medium="1" data-channels="8866763126" data-type="method" data-aditudetarget="pb-slot-engl-early" data-largechannels="2060152247,5763098696" data-smallchannels="8156154280" data-mediumchannels="4066873649" data-pagetype="parts" data-observerloading="1" data-sizes-array="[728, 90]" data-gptdisplaylate="1" data-pbadunits='{"appnexus":20261434,"pubmatic":"3224245","ix":"579271","amx":"d2lraWhvdy5jb20","rubicon":"1849304","shemedia":"2952570","openx":"542288968","triplelift":"Wikihow_engl_gam_lgm_early_728x90_Prebid","yahooAds":"8a9690fd017474dafe8adc342f970052","yieldmo":"2581129714420621360","grid":168926,"medianet":"525411714","rise":"engl_gam_lgm_early","sharethrough":"gRRuNlH2aMjBmEgjkjw9vqwh"}'><div id="method_ad_1"></div></div> <script>WH.ads.addBodyAd('method_ad_1')</script> </li> <div class="wh_ad_inner w_label al_grey dfpsmall dfpsmallmethod containerless_ad fluid" data-service="adsense" data-slot="7710650179" data-width="728" data-height="90" data-smallheight="250" data-type="method" data-small="1" data-channels="8866763126" data-smallservice="dfp" data-adunitpath="/10095428/engl/engl_gam_sma_meth0" data-size='[[300, 250],"fluid"]' data-apsload="1" data-prebidload="1" data-aps-timeout="800" data-containerless="1" data-fullwidthadsense="1" data-fluidsize="1" data-mediumchannels="3005955957,4066873649" data-smallchannels="2811805837,8156154280" data-aditudetarget="pb-slot-engl-meth" data-largechannels="2060152247,5763098696" data-insertslotvalue="1" data-pagetype="parts" data-observerloading="1" data-sizes-array='[[300, 250],"fluid"]' data-gptdisplaylate="1" data-pbadunits='{"appnexus":29111279,"pubmatic":"4926794","ix":"944751","amx":"d2lraWhvdy5jb20","rubicon":"2756126","shemedia":"2952570","openx":"558892622","triplelift":"Wikihow_engl_gam_sma_meth0_300x250_Prebid","yieldmo":"3204666393567896410","grid":383057,"medianet":"521047606","rise":"engl_gam_sma_meth0","sharethrough":"xZq2HSiUJL1GRBHUi49ybeLd"}'><div id="mobilemethod_ad_1"></div></div> <div class="al_method">Advertisement</div> <script>WH.ads.addBodyAd('mobilemethod_ad_1')</script> </ol> <div class="clearall"></div> </div> </div> <div class="section steps sticky"> <div class="headline_container block_header in-block subheadline"> <div class="altblock"><div>Part <span>2</span> </div> </div> <div class="headline_info"> <div class="method_label">Part 2 of 3:</div> <h3><span class="mw-headline" id="Tracking-Employees-Legally">Tracking Employees Legally</span></h3> </div> <a class="large_pdf_link pdf_link disabled pdf_link_steps " href="#"> <img class="pdf_link-img" loading="lazy" src="/extensions/wikihow/socialstamp/images/icon-pdf.svg" alt="PDF download" width="150" height="150"> <span class="pdfText">Download Article</span> </a> </div> <div id="steps_2" class="section_text"> <ol class="steps_list_2"> <li id="step-id-15"> <a name="step_2_1" class="stepanchor"></a><div class="mwimg largeimage floatcenter " style="max-width:728px"><a href="#/Image:Track-Your-Employees-Cell-Phones-Step-6.jpg" class="image"><div class="content-spacer" style="padding-top:75%"> <img alt="Step 1 Learn the general law." decoding="async" class="whcdn content-fill" data-srclarge="/images/thumb/f/f7/Track-Your-Employees-Cell-Phones-Step-6.jpg/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-6.jpg" data-width="460" data-height="345" id="acb7f39a4f1abe8f3c28057f0647de38" data-src="https://www.wikihow.com/images/thumb/f/f7/Track-Your-Employees-Cell-Phones-Step-6.jpg/v4-460px-Track-Your-Employees-Cell-Phones-Step-6.jpg"><script>WH.shared.addScrollLoadItem('acb7f39a4f1abe8f3c28057f0647de38')</script> </div> <noscript><img alt="Step 1 Learn the general law." src="https://www.wikihow.com/images/thumb/f/f7/Track-Your-Employees-Cell-Phones-Step-6.jpg/v4-460px-Track-Your-Employees-Cell-Phones-Step-6.jpg" decoding="async" class="whcdn content-fill" data-srclarge="/images/thumb/f/f7/Track-Your-Employees-Cell-Phones-Step-6.jpg/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-6.jpg" data-width="460" data-height="345" id="acb7f39a4f1abe8f3c28057f0647de38"></noscript> <div class="image_details" style="display:none;"><span style="display:none;">{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/f\/f7\/Track-Your-Employees-Cell-Phones-Step-6.jpg\/v4-460px-Track-Your-Employees-Cell-Phones-Step-6.jpg","bigUrl":"\/images\/thumb\/f\/f7\/Track-Your-Employees-Cell-Phones-Step-6.jpg\/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-6.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/3.0\/\">Creative Commons<\/a><br>\n<\/p><p><br \/>\n<\/p><\/div>"}</span></div></a></div> <div class="step_num" aria-hidden="true">1</div><div class="step"> <b class="whb" aria-hidden="true">Learn the general law.</b> In the United States, federal law prohibits interception of electronic communications. However, the law makes an exception for employers to monitor an employee’s use of its own system if there is a legitimate business need. These business needs can include:<sup id="_ref-5" class="reference" aria-label="Link to Reference 5"><a href="#_note-5">[5]</a><span class="ts_popup " hidden id="ts_popup_5" style="display: none;"> <span class="ts_close">X</span> <span class="ts_name">Research source</span> <span class="ts_description"></span> <a href="#" class="ts_source" target="_blank" rel="nofollow noreferrer noopener"></a> </span> </sup> <ul> <li>improving customer service</li> <li>making sure employees are working</li> <li>preventing harassment</li> </ul> </div> <div class="clearall"></div> <div class="scrolltomarker" data-isstep="1"></div> </li> <li id="step-id-16"> <a name="step_2_2" class="stepanchor"></a><div class="mwimg largeimage floatcenter " style="max-width:728px"><a href="#/Image:Track-Your-Employees-Cell-Phones-Step-7.jpg" class="image"><div class="content-spacer" style="padding-top:75%"> <img alt="Step 2 Obtain your employees’ consent." decoding="async" class="whcdn content-fill" data-srclarge="/images/thumb/a/a0/Track-Your-Employees-Cell-Phones-Step-7.jpg/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-7.jpg" data-width="460" data-height="345" id="9b3d59057b09196ca3a0dd075d1f2d66" data-src="https://www.wikihow.com/images/thumb/a/a0/Track-Your-Employees-Cell-Phones-Step-7.jpg/v4-460px-Track-Your-Employees-Cell-Phones-Step-7.jpg"><script>WH.shared.addScrollLoadItem('9b3d59057b09196ca3a0dd075d1f2d66')</script> </div> <noscript><img alt="Step 2 Obtain your employees’ consent." src="https://www.wikihow.com/images/thumb/a/a0/Track-Your-Employees-Cell-Phones-Step-7.jpg/v4-460px-Track-Your-Employees-Cell-Phones-Step-7.jpg" decoding="async" class="whcdn content-fill" data-srclarge="/images/thumb/a/a0/Track-Your-Employees-Cell-Phones-Step-7.jpg/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-7.jpg" data-width="460" data-height="345" id="9b3d59057b09196ca3a0dd075d1f2d66"></noscript> <div class="image_details" style="display:none;"><span style="display:none;">{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/a\/a0\/Track-Your-Employees-Cell-Phones-Step-7.jpg\/v4-460px-Track-Your-Employees-Cell-Phones-Step-7.jpg","bigUrl":"\/images\/thumb\/a\/a0\/Track-Your-Employees-Cell-Phones-Step-7.jpg\/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-7.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/3.0\/\">Creative Commons<\/a><br>\n<\/p><p><br \/>\n<\/p><\/div>"}</span></div></a></div> <div class="step_num" aria-hidden="true">2</div><div class="step"> <b class="whb" aria-hidden="true">Obtain your employees’ consent.</b> You can monitor even if a business exception doesn’t exist if you get employee consent. This consent consists of giving the employee notice that you intend to track the cell phone. So long as the employee continues to work for you, they have consented.<sup id="_ref-6" class="reference" aria-label="Link to Reference 6"><a href="#_note-6">[6]</a><span class="ts_popup " hidden id="ts_popup_6" style="display: none;"> <span class="ts_close">X</span> <span class="ts_name">Research source</span> <span class="ts_description"></span> <a href="#" class="ts_source" target="_blank" rel="nofollow noreferrer noopener"></a> </span> </sup> It’s best to get consent even if a business exception exists. <ul><li>You should include your monitoring requirements in your employee contract and include a flyer that they can keep with them.</li></ul> </div> <div class="clearall"></div> <div class="scrolltomarker" data-isstep="1"></div> </li> <li id="step-id-17"> <a name="step_2_3" class="stepanchor"></a><div class="mwimg largeimage floatcenter " style="max-width:728px"><a href="#/Image:Track-Your-Employees-Cell-Phones-Step-8.jpg" class="image"><div class="content-spacer" style="padding-top:75%"> <img alt="Step 3 Draft a privacy policy." decoding="async" class="whcdn content-fill" data-srclarge="/images/thumb/3/3d/Track-Your-Employees-Cell-Phones-Step-8.jpg/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-8.jpg" data-width="460" data-height="345" id="432e65430265d295c196f29f210eadc5" data-src="https://www.wikihow.com/images/thumb/3/3d/Track-Your-Employees-Cell-Phones-Step-8.jpg/v4-460px-Track-Your-Employees-Cell-Phones-Step-8.jpg"><script>WH.shared.addScrollLoadItem('432e65430265d295c196f29f210eadc5')</script> </div> <noscript><img alt="Step 3 Draft a privacy policy." src="https://www.wikihow.com/images/thumb/3/3d/Track-Your-Employees-Cell-Phones-Step-8.jpg/v4-460px-Track-Your-Employees-Cell-Phones-Step-8.jpg" decoding="async" class="whcdn content-fill" data-srclarge="/images/thumb/3/3d/Track-Your-Employees-Cell-Phones-Step-8.jpg/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-8.jpg" data-width="460" data-height="345" id="432e65430265d295c196f29f210eadc5"></noscript> <div class="image_details" style="display:none;"><span style="display:none;">{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/3\/3d\/Track-Your-Employees-Cell-Phones-Step-8.jpg\/v4-460px-Track-Your-Employees-Cell-Phones-Step-8.jpg","bigUrl":"\/images\/thumb\/3\/3d\/Track-Your-Employees-Cell-Phones-Step-8.jpg\/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-8.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/3.0\/\">Creative Commons<\/a><br>\n<\/p><p><br \/>\n<\/p><\/div>"}</span></div></a></div> <div class="step_num" aria-hidden="true">3</div><div class="step"> <b class="whb" aria-hidden="true">Draft a privacy policy.</b> To protect your employees, you should decide who can access the tracking information. If you are a small business and you are the only manager, then you might not need a policy. But larger companies should identify who can access the information and under what circumstances.<sup id="_ref-7" class="reference" aria-label="Link to Reference 7"><a href="#_note-7">[7]</a><span class="ts_popup " hidden id="ts_popup_7" style="display: none;"> <span class="ts_close">X</span> <span class="ts_name">Research source</span> <span class="ts_description"></span> <a href="#" class="ts_source" target="_blank" rel="nofollow noreferrer noopener"></a> </span> </sup> <ul><li>Carefully explain that you will not access the information after work hours. You might be violating your employee’s privacy by, for example, tracking them as they go to the hospital on their off hours.<sup id="_ref-8" class="reference" aria-label="Link to Reference 8"><a href="#_note-8">[8]</a><span class="ts_popup " hidden id="ts_popup_8" style="display: none;"> <span class="ts_close">X</span> <span class="ts_name">Research source</span> <span class="ts_description"></span> <a href="#" class="ts_source" target="_blank" rel="nofollow noreferrer noopener"></a> </span> </sup> </li></ul> </div> <div class="clearall"></div> <div class="scrolltomarker" data-isstep="1"></div> </li> <li id="step-id-18"> <a name="step_2_4" class="stepanchor"></a><div class="mwimg largeimage floatcenter " style="max-width:728px"><a href="#/Image:Track-Your-Employees-Cell-Phones-Step-9.jpg" class="image"><div class="content-spacer" style="padding-top:75%"> <img alt="Step 4 Meet with your business lawyer." decoding="async" class="whcdn content-fill" data-srclarge="/images/thumb/e/e2/Track-Your-Employees-Cell-Phones-Step-9.jpg/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-9.jpg" data-width="460" data-height="345" id="23146a0310cd2b137fb5b58fec730028" data-src="https://www.wikihow.com/images/thumb/e/e2/Track-Your-Employees-Cell-Phones-Step-9.jpg/v4-460px-Track-Your-Employees-Cell-Phones-Step-9.jpg"><script>WH.shared.addScrollLoadItem('23146a0310cd2b137fb5b58fec730028')</script> </div> <noscript><img alt="Step 4 Meet with your business lawyer." src="https://www.wikihow.com/images/thumb/e/e2/Track-Your-Employees-Cell-Phones-Step-9.jpg/v4-460px-Track-Your-Employees-Cell-Phones-Step-9.jpg" decoding="async" class="whcdn content-fill" data-srclarge="/images/thumb/e/e2/Track-Your-Employees-Cell-Phones-Step-9.jpg/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-9.jpg" data-width="460" data-height="345" id="23146a0310cd2b137fb5b58fec730028"></noscript> <div class="image_details" style="display:none;"><span style="display:none;">{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/e\/e2\/Track-Your-Employees-Cell-Phones-Step-9.jpg\/v4-460px-Track-Your-Employees-Cell-Phones-Step-9.jpg","bigUrl":"\/images\/thumb\/e\/e2\/Track-Your-Employees-Cell-Phones-Step-9.jpg\/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-9.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/3.0\/\">Creative Commons<\/a><br>\n<\/p><p><br \/>\n<\/p><\/div>"}</span></div></a></div> <div class="step_num" aria-hidden="true">4</div><div class="step"> <b class="whb" aria-hidden="true">Meet with your business lawyer.</b> Your lawyer can help you understand your legal responsibilities and any wrinkles in the law. Explain that you want to track your employees using smart phones and ask for the lawyer’s advice. <ul> <li>If your business doesn’t have a lawyer, then get a referral from your local or state bar association.</li> <li>Also involve your lawyer in drafting your consent document and privacy policy.</li> </ul> </div> <div class="clearall"></div> <div class="scrolltomarker" data-isstep="1"></div> </li> <div class="wh_ad_inner w_label al_grey dfpsmall dfpsmallmethod containerless_ad fluid" data-service="adsense" data-slot="7710650179" data-width="728" data-height="90" data-smallheight="250" data-type="method" data-small="1" data-channels="8866763126" data-smallservice="dfp" data-adunitpath="/10095428/engl/engl_gam_sma_meth0" data-size='[[300, 250],"fluid"]' data-apsload="1" data-prebidload="1" data-aps-timeout="800" data-containerless="1" data-fullwidthadsense="1" data-fluidsize="1" data-mediumchannels="3005955957,4066873649" data-smallchannels="2811805837,8156154280" data-aditudetarget="pb-slot-engl-meth" data-largechannels="2060152247,5763098696" data-insertslotvalue="2" data-pagetype="parts" data-observerloading="1" data-sizes-array='[[300, 250],"fluid"]' data-gptdisplaylate="1" data-pbadunits='{"appnexus":29111279,"pubmatic":"4926794","ix":"944751","amx":"d2lraWhvdy5jb20","rubicon":"2756126","shemedia":"2952570","openx":"558892622","triplelift":"Wikihow_engl_gam_sma_meth0_300x250_Prebid","yieldmo":"3204666393567896410","grid":383057,"medianet":"521047606","rise":"engl_gam_sma_meth0","sharethrough":"xZq2HSiUJL1GRBHUi49ybeLd"}'><div id="mobilemethod_ad_2"></div></div> <div class="al_method">Advertisement</div> <script>WH.ads.addBodyAd('mobilemethod_ad_2')</script> </ol> <div class="clearall"></div> </div> </div> <div class="section steps sticky"> <div class="headline_container block_header in-block subheadline"> <div class="altblock"><div>Part <span>3</span> </div> </div> <div class="headline_info"> <div class="method_label">Part 3 of 3:</div> <h3><span class="mw-headline" id="Monitoring-Employee-Communications">Monitoring Employee Communications</span></h3> </div> <a class="large_pdf_link pdf_link disabled pdf_link_steps " href="#"> <img class="pdf_link-img" loading="lazy" src="/extensions/wikihow/socialstamp/images/icon-pdf.svg" alt="PDF download" width="150" height="150"> <span class="pdfText">Download Article</span> </a> </div> <div id="steps_3" class="section_text"> <ol class="steps_list_2"> <li id="step-id-29"> <a name="step_3_1" class="stepanchor"></a><div class="mwimg largeimage floatcenter " style="max-width:728px"><a href="#/Image:Track-Your-Employees-Cell-Phones-Step-10.jpg" class="image"><div class="content-spacer" style="padding-top:75%"> <img alt="Step 1 Monitor only equipment you own." decoding="async" class="whcdn content-fill" data-srclarge="/images/thumb/c/c4/Track-Your-Employees-Cell-Phones-Step-10.jpg/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-10.jpg" data-width="460" data-height="345" id="2c6f0735fc8b01d0d4ea51c248d1e712" data-src="https://www.wikihow.com/images/thumb/c/c4/Track-Your-Employees-Cell-Phones-Step-10.jpg/v4-460px-Track-Your-Employees-Cell-Phones-Step-10.jpg"><script>WH.shared.addScrollLoadItem('2c6f0735fc8b01d0d4ea51c248d1e712')</script> </div> <noscript><img alt="Step 1 Monitor only equipment you own." src="https://www.wikihow.com/images/thumb/c/c4/Track-Your-Employees-Cell-Phones-Step-10.jpg/v4-460px-Track-Your-Employees-Cell-Phones-Step-10.jpg" decoding="async" class="whcdn content-fill" data-srclarge="/images/thumb/c/c4/Track-Your-Employees-Cell-Phones-Step-10.jpg/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-10.jpg" data-width="460" data-height="345" id="2c6f0735fc8b01d0d4ea51c248d1e712"></noscript> <div class="image_details" style="display:none;"><span style="display:none;">{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/c\/c4\/Track-Your-Employees-Cell-Phones-Step-10.jpg\/v4-460px-Track-Your-Employees-Cell-Phones-Step-10.jpg","bigUrl":"\/images\/thumb\/c\/c4\/Track-Your-Employees-Cell-Phones-Step-10.jpg\/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-10.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/3.0\/\">Creative Commons<\/a><br>\n<\/p><p><br \/>\n<\/p><\/div>"}</span></div></a></div> <div class="step_num" aria-hidden="true">1</div><div class="step"> <b class="whb" aria-hidden="true">Monitor only equipment you own.</b> As with tracking an employee’s physical location, you shouldn’t try to hack or access an employee’s cell phone to read their emails or listen into their phone conversations. Instead, you should limit your monitoring to cell phones you provide your employees. <ul><li>Of course, if an employee is having loud conversations on their personal cell phone, then you can certainly punish them for not working on company time. You don’t have to go out of your way to avoid overhearing a conversation.</li></ul> </div> <div class="clearall"></div> <div class="scrolltomarker" data-isstep="1"></div> </li> <li id="step-id-210"> <a name="step_3_2" class="stepanchor"></a><div class="mwimg largeimage floatcenter " style="max-width:728px"><a href="#/Image:Track-Your-Employees-Cell-Phones-Step-11.jpg" class="image"><div class="content-spacer" style="padding-top:75%"> <img alt="Step 2 Learn your state law." decoding="async" class="whcdn content-fill" data-srclarge="/images/thumb/4/41/Track-Your-Employees-Cell-Phones-Step-11.jpg/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-11.jpg" data-width="460" data-height="345" id="15294cbd6fb28a108e82b1190cfdcd30" data-src="https://www.wikihow.com/images/thumb/4/41/Track-Your-Employees-Cell-Phones-Step-11.jpg/v4-460px-Track-Your-Employees-Cell-Phones-Step-11.jpg"><script>WH.shared.addScrollLoadItem('15294cbd6fb28a108e82b1190cfdcd30')</script> </div> <noscript><img alt="Step 2 Learn your state law." src="https://www.wikihow.com/images/thumb/4/41/Track-Your-Employees-Cell-Phones-Step-11.jpg/v4-460px-Track-Your-Employees-Cell-Phones-Step-11.jpg" decoding="async" class="whcdn content-fill" data-srclarge="/images/thumb/4/41/Track-Your-Employees-Cell-Phones-Step-11.jpg/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-11.jpg" data-width="460" data-height="345" id="15294cbd6fb28a108e82b1190cfdcd30"></noscript> <div class="image_details" style="display:none;"><span style="display:none;">{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/41\/Track-Your-Employees-Cell-Phones-Step-11.jpg\/v4-460px-Track-Your-Employees-Cell-Phones-Step-11.jpg","bigUrl":"\/images\/thumb\/4\/41\/Track-Your-Employees-Cell-Phones-Step-11.jpg\/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-11.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/3.0\/\">Creative Commons<\/a><br>\n<\/p><p><br \/>\n<\/p><\/div>"}</span></div></a></div> <div class="step_num" aria-hidden="true">2</div><div class="step"> <b class="whb" aria-hidden="true">Learn your state law.</b> States may offer employees more protection than the federal law. For this reason, you should research your state’s law on intercepting communications such as phone calls. Talk with your lawyer and look online. Each state’s law is different. <ul><li>In California, for example, a monitored conversation must have a beep at regular intervals or a message stating the call is monitored.<sup id="_ref-9" class="reference" aria-label="Link to Reference 9"><a href="#_note-9">[9]</a><span class="ts_popup " hidden id="ts_popup_9" style="display: none;"> <span class="ts_close">X</span> <span class="ts_name">Research source</span> <span class="ts_description"></span> <a href="#" class="ts_source" target="_blank" rel="nofollow noreferrer noopener"></a> </span> </sup> </li></ul> </div> <div class="clearall"></div> <div class="scrolltomarker" data-isstep="1"></div> </li> <li id="step-id-211"> <a name="step_3_3" class="stepanchor"></a><div class="mwimg largeimage floatcenter " style="max-width:728px"><a href="#/Image:Track-Your-Employees-Cell-Phones-Step-12.jpg" class="image"><div class="content-spacer" style="padding-top:75%"> <img alt="Step 3 Avoid reading private emails on private accounts." decoding="async" class="whcdn content-fill" data-srclarge="/images/thumb/6/69/Track-Your-Employees-Cell-Phones-Step-12.jpg/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-12.jpg" data-width="460" data-height="345" id="a9a2262cbfe599a1f8c20be44962105e" data-src="https://www.wikihow.com/images/thumb/6/69/Track-Your-Employees-Cell-Phones-Step-12.jpg/v4-460px-Track-Your-Employees-Cell-Phones-Step-12.jpg"><script>WH.shared.addScrollLoadItem('a9a2262cbfe599a1f8c20be44962105e')</script> </div> <noscript><img alt="Step 3 Avoid reading private emails on private accounts." src="https://www.wikihow.com/images/thumb/6/69/Track-Your-Employees-Cell-Phones-Step-12.jpg/v4-460px-Track-Your-Employees-Cell-Phones-Step-12.jpg" decoding="async" class="whcdn content-fill" data-srclarge="/images/thumb/6/69/Track-Your-Employees-Cell-Phones-Step-12.jpg/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-12.jpg" data-width="460" data-height="345" id="a9a2262cbfe599a1f8c20be44962105e"></noscript> <div class="image_details" style="display:none;"><span style="display:none;">{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/6\/69\/Track-Your-Employees-Cell-Phones-Step-12.jpg\/v4-460px-Track-Your-Employees-Cell-Phones-Step-12.jpg","bigUrl":"\/images\/thumb\/6\/69\/Track-Your-Employees-Cell-Phones-Step-12.jpg\/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-12.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/3.0\/\">Creative Commons<\/a><br>\n<\/p><p><br \/>\n<\/p><\/div>"}</span></div></a></div> <div class="step_num" aria-hidden="true">3</div><div class="step"> <b class="whb" aria-hidden="true">Avoid reading private emails on private accounts.</b> If your employee uses a private email account (such as Gmail) that is password protected, then they have a reasonable expectation of privacy.<sup id="_ref-10" class="reference" aria-label="Link to Reference 10"><a href="#_note-10">[10]</a><span class="ts_popup " hidden id="ts_popup_10" style="display: none;"> <span class="ts_close">X</span> <span class="ts_name">Research source</span> <span class="ts_description"></span> <a href="#" class="ts_source" target="_blank" rel="nofollow noreferrer noopener"></a> </span> </sup> The law is in flux, but as an employer you should protect yourself by not reading those emails. <ul> <li>Computer hacking laws prohibit people from signing into someone’s personal account with their password.</li> <li>Don’t access these accounts even when the employee is using your company phone. You are taking a risk if you do.</li> </ul> </div> <div class="clearall"></div> <div class="scrolltomarker" data-isstep="1"></div> </li> <li id="step-id-212"> <a name="step_3_4" class="stepanchor"></a><div class="mwimg largeimage floatcenter " style="max-width:728px"><a href="#/Image:Track-Your-Employees-Cell-Phones-Step-13.jpg" class="image"><div class="content-spacer" style="padding-top:75%"> <img alt="Step 4 Stop monitoring a call you know is personal." decoding="async" class="whcdn content-fill" data-srclarge="/images/thumb/6/62/Track-Your-Employees-Cell-Phones-Step-13.jpg/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-13.jpg" data-width="460" data-height="345" id="0169404f7c35c5f5aa8ed426c5a0250f" data-src="https://www.wikihow.com/images/thumb/6/62/Track-Your-Employees-Cell-Phones-Step-13.jpg/v4-460px-Track-Your-Employees-Cell-Phones-Step-13.jpg"><script>WH.shared.addScrollLoadItem('0169404f7c35c5f5aa8ed426c5a0250f')</script> </div> <noscript><img alt="Step 4 Stop monitoring a call you know is personal." src="https://www.wikihow.com/images/thumb/6/62/Track-Your-Employees-Cell-Phones-Step-13.jpg/v4-460px-Track-Your-Employees-Cell-Phones-Step-13.jpg" decoding="async" class="whcdn content-fill" data-srclarge="/images/thumb/6/62/Track-Your-Employees-Cell-Phones-Step-13.jpg/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-13.jpg" data-width="460" data-height="345" id="0169404f7c35c5f5aa8ed426c5a0250f"></noscript> <div class="image_details" style="display:none;"><span style="display:none;">{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/6\/62\/Track-Your-Employees-Cell-Phones-Step-13.jpg\/v4-460px-Track-Your-Employees-Cell-Phones-Step-13.jpg","bigUrl":"\/images\/thumb\/6\/62\/Track-Your-Employees-Cell-Phones-Step-13.jpg\/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-13.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/3.0\/\">Creative Commons<\/a><br>\n<\/p><p><br \/>\n<\/p><\/div>"}</span></div></a></div> <div class="step_num" aria-hidden="true">4</div><div class="step"> <b class="whb" aria-hidden="true">Stop monitoring a call you know is personal.</b> When you start listening to a call, you probably don’t know the substance of the conversation. However, as soon as you realize that the call is personal, federal law requires that you stop monitoring it.<sup id="_ref-11" class="reference" aria-label="Link to Reference 11"><a href="#_note-11">[11]</a><span class="ts_popup " hidden id="ts_popup_11" style="display: none;"> <span class="ts_close">X</span> <span class="ts_name">Research source</span> <span class="ts_description"></span> <a href="#" class="ts_source" target="_blank" rel="nofollow noreferrer noopener"></a> </span> </sup> <ul><li>Nevertheless, you should note that your employees received a personal phone call using the work cell phone. You might have told them to use the phones strictly for work purposes.</li></ul> </div> <div class="clearall"></div> <div class="scrolltomarker" data-isstep="1"></div> </li> <li class="final_li" id="step-id-213"> <a name="step_3_5" class="stepanchor"></a><div class="mwimg largeimage floatcenter " style="max-width:728px"><a href="#/Image:Track-Your-Employees-Cell-Phones-Step-14.jpg" class="image"><div class="content-spacer" style="padding-top:75%"> <img alt="Step 5 Tell your employees they have no expectation of privacy." decoding="async" class="whcdn content-fill" data-srclarge="/images/thumb/1/14/Track-Your-Employees-Cell-Phones-Step-14.jpg/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-14.jpg" data-width="460" data-height="345" id="f978c819b7151bde0e0dd45b957e4eee" data-src="https://www.wikihow.com/images/thumb/1/14/Track-Your-Employees-Cell-Phones-Step-14.jpg/v4-460px-Track-Your-Employees-Cell-Phones-Step-14.jpg"><script>WH.shared.addScrollLoadItem('f978c819b7151bde0e0dd45b957e4eee')</script> </div> <noscript><img alt="Step 5 Tell your employees they have no expectation of privacy." src="https://www.wikihow.com/images/thumb/1/14/Track-Your-Employees-Cell-Phones-Step-14.jpg/v4-460px-Track-Your-Employees-Cell-Phones-Step-14.jpg" decoding="async" class="whcdn content-fill" data-srclarge="/images/thumb/1/14/Track-Your-Employees-Cell-Phones-Step-14.jpg/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-14.jpg" data-width="460" data-height="345" id="f978c819b7151bde0e0dd45b957e4eee"></noscript> <div class="image_details" style="display:none;"><span style="display:none;">{"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/1\/14\/Track-Your-Employees-Cell-Phones-Step-14.jpg\/v4-460px-Track-Your-Employees-Cell-Phones-Step-14.jpg","bigUrl":"\/images\/thumb\/1\/14\/Track-Your-Employees-Cell-Phones-Step-14.jpg\/aid3654832-v4-728px-Track-Your-Employees-Cell-Phones-Step-14.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/3.0\/\">Creative Commons<\/a><br>\n<\/p><p><br \/>\n<\/p><\/div>"}</span></div></a></div> <div class="step_num" aria-hidden="true">5</div><div class="step"> <b class="whb" aria-hidden="true">Tell your employees they have no expectation of privacy.</b> You should clarify in your employee handbook/manual, employment contracts, and other documents that employees have no expectation of privacy when using your cell phones.<sup id="_ref-12" class="reference" aria-label="Link to Reference 12"><a href="#_note-12">[12]</a><span class="ts_popup " hidden id="ts_popup_12" style="display: none;"> <span class="ts_close">X</span> <span class="ts_name">Research source</span> <span class="ts_description"></span> <a href="#" class="ts_source" target="_blank" rel="nofollow noreferrer noopener"></a> </span> </sup> Clarify that this includes emails and telephone calls. <ul> <li>For example, you could write, “When using Acme Consulting equipment or resources, our employees do not have any expectation of privacy in their use of such resources or equipment. Pursuant to our company policies, we may monitor our employees’ email and phone use. This policy does not suggest that all employees will be monitored. We have no duty to do so. Instead, it is meant to bring to your attention the fact that monitoring may occur.”</li> <li>If you do give assurances that you won’t monitor phone calls or email, then you are required to follow those promises.<sup id="_ref-13" class="reference" aria-label="Link to Reference 13"><a href="#_note-13">[13]</a><span class="ts_popup " hidden id="ts_popup_13" style="display: none;"> <span class="ts_close">X</span> <span class="ts_name">Research source</span> <span class="ts_description"></span> <a href="#" class="ts_source" target="_blank" rel="nofollow noreferrer noopener"></a> </span> </sup> </li> </ul> </div> <div class="clearall"></div> <div class="scrolltomarker" data-isstep="1"></div> </li> <div class="wh_ad_inner w_label al_grey dfpsmall dfpsmallmethod containerless_ad fluid" data-service="adsense" data-slot="7710650179" data-width="728" data-height="90" data-smallheight="250" data-type="method" data-small="1" data-channels="8866763126" data-smallservice="dfp" data-adunitpath="/10095428/engl/engl_gam_sma_meth0" data-size='[[300, 250],"fluid"]' data-apsload="1" data-prebidload="1" data-aps-timeout="800" data-containerless="1" data-fullwidthadsense="1" data-fluidsize="1" data-mediumchannels="3005955957,4066873649" data-smallchannels="2811805837,8156154280" data-aditudetarget="pb-slot-engl-meth" data-largechannels="2060152247,5763098696" data-insertslotvalue="3" data-pagetype="parts" data-observerloading="1" data-sizes-array='[[300, 250],"fluid"]' data-gptdisplaylate="1" data-pbadunits='{"appnexus":29111279,"pubmatic":"4926794","ix":"944751","amx":"d2lraWhvdy5jb20","rubicon":"2756126","shemedia":"2952570","openx":"558892622","triplelift":"Wikihow_engl_gam_sma_meth0_300x250_Prebid","yieldmo":"3204666393567896410","grid":383057,"medianet":"521047606","rise":"engl_gam_sma_meth0","sharethrough":"xZq2HSiUJL1GRBHUi49ybeLd"}'><div id="mobilemethod_ad_3"></div></div> <div class="al_method">Advertisement</div> <script>WH.ads.addBodyAd('mobilemethod_ad_3')</script> </ol> <div class="clearall"></div> </div> </div> <a name="Questions_and_Answers_sub" class="anchor" id="Questions_and_Answers_sub_anchor"></a> <div class="qa section sticky " data-few_contribs="1" data-search_enabled="0" data-aid="3654832" data-answers-count="1" data-expert-answers-count="0" data-staff-answers-count="0" data-purchase-group="" data-purchase-type="" data-obscure-answers="0" data-obscure-answers-type="" data-purchase-obscured-cta-header="" data-purchase-obscured-cta-prompt="" data-obscured-answer-header="" data-obscured-answer-prompt="" data-obscured-answer-link="" data-purchase-obscured-answer-header="Support wikiHow by" data-purchase-obscured-answer-prompt="unlocking this expert answer." data-purchase-obscured-answer-link="#"> <div class="headline_container block_header"> <div class="altblock"></div> <div class="headline_info"> <h2 class="qa_heading"> <span class="mw-headline" id="qa_headline"> Community Q&A </span> </h2> </div> </div> <div id="qa" class="section_text"> <div id="qa_answered_questions_container"> <div id="qa_aq_search_container"> <div id="qa_aq_search_heading" class="qa_section_heading">Search</div> <input class="qa_aq_search" placeholder="Type your query here"> </div> <a id="qa_add_curated_question">Add New Question</a> <ul id="qa_article_questions" class="qa_questions qa_aqs"> <li id="qa_question_0" class="qa_aq qa_block " data-aqid="100773" data-cqid="100790" data-caid="101646" data-sqid="49896" data-qa_inactive="0" data-votes_up="17" data-votes_down="4" data-verifier_id="0" data-submitter_id="0"> <div class="qa_divider"></div> <div class="qa_li_container"> <div class="qa_question_tab">Question</div> <div class="qa_q_txt">How would I know if my phone is being tracked?</div> <div class="qa_answers"> <div class="qa_user_area"> <div class="qa_user_hover hint_box"> </div> <div class="qa_person_circle"> <picture> <source type="image/webp" srcset="/images/thumb/f/f2/CommunityAvatar3.png/-crop-104-104-104px-CommunityAvatar3.png.webp"></source> <img src="/images/thumb/f/f2/CommunityAvatar3.png/-crop-104-104-104px-CommunityAvatar3.png" width="52" height="52" class="qa_person_circle-img" loading="lazy" alt="Community Answer"> </picture> </div> <div class="qa_answerer_info"> <div class="qa_user_name"></div> <div class="qa_user_label">Community Answer</div> </div> </div> <div class="qa_answer answer "> You may notice some off phone behavior, such as battery rundown when you haven't used it, shutting off randomly, background noise, receiving unusual calls or texts, and increased data usage. 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class="reference-text"><a target="_blank" rel="nofollow noreferrer noopener" class="external free" href="https://www.privacyrights.org/consumer-guides/workplace-privacy-and-employee-monitoring#gps">https://www.privacyrights.org/consumer-guides/workplace-privacy-and-employee-monitoring#gps</a></span> </li> <li id="_note-4"> <a href="#_ref-4" target="_blank">↑</a> <span class="reference-text"><a target="_blank" rel="nofollow noreferrer noopener" class="external free" href="https://www.entrepreneur.com/article/220313">https://www.entrepreneur.com/article/220313</a></span> </li> <li id="_note-5"> <a href="#_ref-5" target="_blank">↑</a> <span class="reference-text"><a target="_blank" rel="nofollow noreferrer noopener" class="external free" href="http://www.hrexaminer.com/employee-privacy-what-can-employers-monitor/">http://www.hrexaminer.com/employee-privacy-what-can-employers-monitor/</a></span> </li> <li id="_note-6"> <a href="#_ref-6" target="_blank">↑</a> <span class="reference-text"><a 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id="_note-9"> <a href="#_ref-9" target="_blank">↑</a> <span class="reference-text"><a target="_blank" rel="nofollow noreferrer noopener" class="external free" href="http://www.hrexaminer.com/employee-privacy-what-can-employers-monitor/">http://www.hrexaminer.com/employee-privacy-what-can-employers-monitor/</a></span> </li> </ol></div> </div> <div id="aiinfo" class="section articleinfo sticky"><div id="articleinfo" class="section_text"><a id="info_link" href="#aiinfo">More References (4)</a></div></div> <div class="section references aidata sourcesandcitations sticky"><div id="references_second" class="section_text"><ol class="firstref references" start="10"> <li id="_note-10"> <a href="#_ref-10" target="_blank">↑</a> <span class="reference-text"><a target="_blank" rel="nofollow noreferrer noopener" class="external free" href="http://www.hrexaminer.com/employee-privacy-what-can-employers-monitor/">http://www.hrexaminer.com/employee-privacy-what-can-employers-monitor/</a></span> </li> <li id="_note-11"> <a href="#_ref-11" target="_blank">↑</a> <span class="reference-text"><a target="_blank" rel="nofollow noreferrer noopener" class="external free" href="https://www.privacyrights.org/consumer-guides/workplace-privacy-and-employee-monitoring#gps">https://www.privacyrights.org/consumer-guides/workplace-privacy-and-employee-monitoring#gps</a></span> </li> <li id="_note-12"> <a href="#_ref-12" target="_blank">↑</a> <span class="reference-text"><a target="_blank" rel="nofollow noreferrer noopener" class="external free" href="http://www.hrexaminer.com/employee-privacy-what-can-employers-monitor/">http://www.hrexaminer.com/employee-privacy-what-can-employers-monitor/</a></span> </li> <li id="_note-13"> <a href="#_ref-13" target="_blank">↑</a> <span class="reference-text"><a target="_blank" rel="nofollow noreferrer noopener" class="external free" href="http://www.nolo.com/legal-encyclopedia/monitoring-employee-communications-29853.html">http://www.nolo.com/legal-encyclopedia/monitoring-employee-communications-29853.html</a></span> </li> </ol></div></div> <div class="section aboutthisarticle sticky" id="aboutthisarticle"> <div class="headline_container"> <div class="headline_info"> <h2 id="sp_h2"><span class="mw-headline">About This Article</span></h2> </div> </div> <div id="social_proof_mobile"> <a name="social_proof_anchor" id="social_proof_anchor"></a> <div class="sp_inner"> <div class="sp_top_box sp_person sp_staff"> <div class="coauthor_avatar_badge no_badge"></div> <div class="ar_avatar" style="max-width: 50px"><picture><source type="image/webp" srcset="/images/thumb/7/7c/WHInitials.png/-crop-100-100-100px-WHInitials.png.webp"></source><img src="/images/thumb/7/7c/WHInitials.png/-crop-100-100-100px-WHInitials.png" alt="wikiHow Staff" loading="lazy" width="50" height="50" style="max-width: 50px"></picture></div> <div 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class="clearall"><script type="application/ld+json">{ "@context": "http:\/\/schema.org", "@type": "Article", "headline": "How to Track Your Employees Cell Phones: 14 Steps (with Pictures)", "name": "How to Track Your Employees Cell Phones: 14 Steps (with Pictures)", "mainEntityOfPage": { "@type": "WebPage", "id": "https:\/\/www.wikihow.com\/Track-Your-Employees-Cell-Phones" }, "image": { "@type": "ImageObject", "url": "https:\/\/www.wikihow.com\/images\/thumb\/1\/14\/Track-Your-Employees-Cell-Phones-Step-14.jpg\/aid3654832-v4-1200px-Track-Your-Employees-Cell-Phones-Step-14.jpg", "width": 1200, "height": 900 }, "author": { "@context": "http:\/\/schema.org", "@type": "Organization", "name": "wikiHow", "url": "https:\/\/www.wikihow.com", "logo": { "@type": "ImageObject", "url": "https:\/\/www.wikihow.com\/skins\/owl\/images\/wikihow_logo_nobg_60.png", "width": 326, "height": 60 }, "sameAs": [ "https:\/\/www.facebook.com\/wikiHow\/", "https:\/\/twitter.com\/wikiHow", "https:\/\/www.instagram.com\/wikihow\/", "https:\/\/www.linkedin.com\/company\/wikihow\/", "https:\/\/www.youtube.com\/user\/WikiHow" ] }, "datePublished": "2013-11-20", "dateModified": "2024-09-15", "publisher": { "@context": "http:\/\/schema.org", "@type": "Organization", "name": "wikiHow", "url": "https:\/\/www.wikihow.com", "logo": { "@type": "ImageObject", "url": "https:\/\/www.wikihow.com\/skins\/owl\/images\/wikihow_logo_nobg_60.png", "width": 326, "height": 60 }, "sameAs": [ "https:\/\/www.facebook.com\/wikiHow\/", "https:\/\/twitter.com\/wikiHow", "https:\/\/www.instagram.com\/wikihow\/", "https:\/\/www.linkedin.com\/company\/wikihow\/", "https:\/\/www.youtube.com\/user\/WikiHow" ] }, "description": "In the United States, an employer can track their employees' cell phones using each phone's global positioning system (GPS). You should search for tracking apps to install on phones that the company owns. If you want to track a phone your..." }</script><script type="application/ld+json">{ "@context": "http:\/\/schema.org", "@type": "HowTo", "headline": "How to Track Your Employees Cell Phones: 14 Steps (with Pictures)", "name": "How to Track Your Employees Cell Phones: 14 Steps (with Pictures)", "image": { "@type": "ImageObject", "url": "https:\/\/www.wikihow.com\/images\/thumb\/1\/14\/Track-Your-Employees-Cell-Phones-Step-14.jpg\/aid3654832-v4-1200px-Track-Your-Employees-Cell-Phones-Step-14.jpg", "width": 1200, "height": 900 }, "author": { "@context": "http:\/\/schema.org", "@type": "Organization", "name": "wikiHow", "url": "https:\/\/www.wikihow.com", "logo": { "@type": "ImageObject", "url": "https:\/\/www.wikihow.com\/skins\/owl\/images\/wikihow_logo_nobg_60.png", "width": 326, "height": 60 }, "sameAs": [ "https:\/\/www.facebook.com\/wikiHow\/", "https:\/\/twitter.com\/wikiHow", "https:\/\/www.instagram.com\/wikihow\/", "https:\/\/www.linkedin.com\/company\/wikihow\/", "https:\/\/www.youtube.com\/user\/WikiHow" ] }, "datePublished": "2013-11-20", "dateModified": "2024-09-15", "publisher": { "@context": "http:\/\/schema.org", "@type": "Organization", "name": "wikiHow", "url": "https:\/\/www.wikihow.com", "logo": { "@type": "ImageObject", "url": "https:\/\/www.wikihow.com\/skins\/owl\/images\/wikihow_logo_nobg_60.png", "width": 326, "height": 60 }, "sameAs": [ "https:\/\/www.facebook.com\/wikiHow\/", "https:\/\/twitter.com\/wikiHow", "https:\/\/www.instagram.com\/wikihow\/", "https:\/\/www.linkedin.com\/company\/wikihow\/", "https:\/\/www.youtube.com\/user\/WikiHow" ] }, "step": [ { "@type": "HowToSection", "name": "Buying Tracking Apps", "itemListElement": [ { "@type": "HowToStep", "text": "Research apps on the market. Search online by typing \u201ccell phone tracking app\u201d or something similar and look through the results. There seems to be a lot of companies that offer tracking services. Companies include mSpy, TheOneSpy, FlexiSPY, and TeleNav Track.\nAlso consider whether you want to record or listen in to your employees\u2019 conversations or monitor their text messages. If so, then find an app that allows you to do all this monitoring.", "image": "https:\/\/www.wikihow.com\/images\/thumb\/b\/b5\/Track-Your-Employees-Cell-Phones-Step-1-Version-2.jpg\/v4-460px-Track-Your-Employees-Cell-Phones-Step-1-Version-2.jpg", "url": "https:\/\/www.wikihow.com\/Track-Your-Employees-Cell-Phones#step-id-00" }, { "@type": "HowToStep", "text": "Ask other business owners what they use. You might not know where to star. Ask other business owners if they use tracking software. Get their opinion of the product and customer service. You can research the products later.\nAlso ask if the business owner has found that tracking employees increase productivity. You might actually lose possible employees who don\u2019t want to be tracked. You should know this information before going ahead and installing a tracking app on your employees\u2019 phones.", "image": "https:\/\/www.wikihow.com\/images\/thumb\/e\/e9\/Track-Your-Employees-Cell-Phones-Step-2-Version-2.jpg\/v4-460px-Track-Your-Employees-Cell-Phones-Step-2-Version-2.jpg", "url": "https:\/\/www.wikihow.com\/Track-Your-Employees-Cell-Phones#step-id-01" }, { "@type": "HowToStep", "text": "Compare apps. Once you find several app providers, you should compare them so that you find exactly what you need at the right price. Consider the following:\n\nHow many phones can you install the app on?\nCan you transfer the app from one device to another without paying a new licensing fee?\nIn addition to GPS tracking, what other features are available on the app?", "image": "https:\/\/www.wikihow.com\/images\/thumb\/3\/33\/Track-Your-Employees-Cell-Phones-Step-3-Version-2.jpg\/v4-460px-Track-Your-Employees-Cell-Phones-Step-3-Version-2.jpg", "url": "https:\/\/www.wikihow.com\/Track-Your-Employees-Cell-Phones#step-id-02" }, { "@type": "HowToStep", "text": "Give your employees phones. Generally, you can't monitor your employees' private cell phones, so you should give them phones owned by the company. Install the app before giving the phone to your employees.\n\nAlternately, you could have your employees sign an agreement to download the app on their personal phones and to allow you access to the tracking information. This agreement could be in an employee contract or in a manual or handbook.\n\nHowever, the law is a little unsettled regarding when you can access an employee\u2019s personal device. The law is clearer when you own the device, so it will probably be easier to give your employees phones.", "image": "https:\/\/www.wikihow.com\/images\/thumb\/9\/9d\/Track-Your-Employees-Cell-Phones-Step-4-Version-2.jpg\/v4-460px-Track-Your-Employees-Cell-Phones-Step-4-Version-2.jpg", "url": "https:\/\/www.wikihow.com\/Track-Your-Employees-Cell-Phones#step-id-03" }, { "@type": "HowToStep", "text": "Log into the browser page. Generally, you can track the location of cell phones by logging into a Web-based browser page. You should be able to access this information from work or from home. Typically, you can track each individual employee and generate reports.", "image": "https:\/\/www.wikihow.com\/images\/thumb\/8\/86\/Track-Your-Employees-Cell-Phones-Step-5-Version-2.jpg\/v4-460px-Track-Your-Employees-Cell-Phones-Step-5-Version-2.jpg", "url": "https:\/\/www.wikihow.com\/Track-Your-Employees-Cell-Phones#step-id-04" } ] }, { "@type": "HowToSection", "name": "Tracking Employees Legally", "itemListElement": [ { "@type": "HowToStep", "text": "Learn the general law. In the United States, federal law prohibits interception of electronic communications. However, the law makes an exception for employers to monitor an employee\u2019s use of its own system if there is a legitimate business need. These business needs can include:\n\nimproving customer service\nmaking sure employees are working\npreventing harassment", "image": "https:\/\/www.wikihow.com\/images\/thumb\/f\/f7\/Track-Your-Employees-Cell-Phones-Step-6.jpg\/v4-460px-Track-Your-Employees-Cell-Phones-Step-6.jpg", "url": "https:\/\/www.wikihow.com\/Track-Your-Employees-Cell-Phones#step-id-15" }, { "@type": "HowToStep", "text": "Obtain your employees\u2019 consent. You can monitor even if a business exception doesn\u2019t exist if you get employee consent. This consent consists of giving the employee notice that you intend to track the cell phone. So long as the employee continues to work for you, they have consented. It\u2019s best to get consent even if a business exception exists.\nYou should include your monitoring requirements in your employee contract and include a flyer that they can keep with them.", "image": "https:\/\/www.wikihow.com\/images\/thumb\/a\/a0\/Track-Your-Employees-Cell-Phones-Step-7.jpg\/v4-460px-Track-Your-Employees-Cell-Phones-Step-7.jpg", "url": "https:\/\/www.wikihow.com\/Track-Your-Employees-Cell-Phones#step-id-16" }, { "@type": "HowToStep", "text": "Draft a privacy policy. To protect your employees, you should decide who can access the tracking information. If you are a small business and you are the only manager, then you might not need a policy. But larger companies should identify who can access the information and under what circumstances.\nCarefully explain that you will not access the information after work hours. You might be violating your employee\u2019s privacy by, for example, tracking them as they go to the hospital on their off hours.", "image": "https:\/\/www.wikihow.com\/images\/thumb\/3\/3d\/Track-Your-Employees-Cell-Phones-Step-8.jpg\/v4-460px-Track-Your-Employees-Cell-Phones-Step-8.jpg", "url": "https:\/\/www.wikihow.com\/Track-Your-Employees-Cell-Phones#step-id-17" }, { "@type": "HowToStep", "text": "Meet with your business lawyer. Your lawyer can help you understand your legal responsibilities and any wrinkles in the law. Explain that you want to track your employees using smart phones and ask for the lawyer\u2019s advice.\n\nIf your business doesn\u2019t have a lawyer, then get a referral from your local or state bar association.\nAlso involve your lawyer in drafting your consent document and privacy policy.", "image": "https:\/\/www.wikihow.com\/images\/thumb\/e\/e2\/Track-Your-Employees-Cell-Phones-Step-9.jpg\/v4-460px-Track-Your-Employees-Cell-Phones-Step-9.jpg", "url": "https:\/\/www.wikihow.com\/Track-Your-Employees-Cell-Phones#step-id-18" } ] }, { "@type": "HowToSection", "name": "Monitoring Employee Communications", "itemListElement": [ { "@type": "HowToStep", "text": "Monitor only equipment you own. As with tracking an employee\u2019s physical location, you shouldn\u2019t try to hack or access an employee\u2019s cell phone to read their emails or listen into their phone conversations. Instead, you should limit your monitoring to cell phones you provide your employees.\nOf course, if an employee is having loud conversations on their personal cell phone, then you can certainly punish them for not working on company time. You don\u2019t have to go out of your way to avoid overhearing a conversation.", "image": "https:\/\/www.wikihow.com\/images\/thumb\/c\/c4\/Track-Your-Employees-Cell-Phones-Step-10.jpg\/v4-460px-Track-Your-Employees-Cell-Phones-Step-10.jpg", "url": "https:\/\/www.wikihow.com\/Track-Your-Employees-Cell-Phones#step-id-29" }, { "@type": "HowToStep", "text": "Learn your state law. States may offer employees more protection than the federal law. For this reason, you should research your state\u2019s law on intercepting communications such as phone calls. Talk with your lawyer and look online. Each state\u2019s law is different.\nIn California, for example, a monitored conversation must have a beep at regular intervals or a message stating the call is monitored.", "image": "https:\/\/www.wikihow.com\/images\/thumb\/4\/41\/Track-Your-Employees-Cell-Phones-Step-11.jpg\/v4-460px-Track-Your-Employees-Cell-Phones-Step-11.jpg", "url": "https:\/\/www.wikihow.com\/Track-Your-Employees-Cell-Phones#step-id-210" }, { "@type": "HowToStep", "text": "Avoid reading private emails on private accounts. If your employee uses a private email account (such as Gmail) that is password protected, then they have a reasonable expectation of privacy. The law is in flux, but as an employer you should protect yourself by not reading those emails.\n\nComputer hacking laws prohibit people from signing into someone\u2019s personal account with their password.\nDon\u2019t access these accounts even when the employee is using your company phone. You are taking a risk if you do.", "image": "https:\/\/www.wikihow.com\/images\/thumb\/6\/69\/Track-Your-Employees-Cell-Phones-Step-12.jpg\/v4-460px-Track-Your-Employees-Cell-Phones-Step-12.jpg", "url": "https:\/\/www.wikihow.com\/Track-Your-Employees-Cell-Phones#step-id-211" }, { "@type": "HowToStep", "text": "Stop monitoring a call you know is personal. When you start listening to a call, you probably don\u2019t know the substance of the conversation. However, as soon as you realize that the call is personal, federal law requires that you stop monitoring it.\nNevertheless, you should note that your employees received a personal phone call using the work cell phone. You might have told them to use the phones strictly for work purposes.", "image": "https:\/\/www.wikihow.com\/images\/thumb\/6\/62\/Track-Your-Employees-Cell-Phones-Step-13.jpg\/v4-460px-Track-Your-Employees-Cell-Phones-Step-13.jpg", "url": "https:\/\/www.wikihow.com\/Track-Your-Employees-Cell-Phones#step-id-212" }, { "@type": "HowToStep", "text": "Tell your employees they have no expectation of privacy. You should clarify in your employee handbook\/manual, employment contracts, and other documents that employees have no expectation of privacy when using your cell phones. Clarify that this includes emails and telephone calls.\n\nFor example, you could write, \u201cWhen using Acme Consulting equipment or resources, our employees do not have any expectation of privacy in their use of such resources or equipment. Pursuant to our company policies, we may monitor our employees\u2019 email and phone use. This policy does not suggest that all employees will be monitored. We have no duty to do so. Instead, it is meant to bring to your attention the fact that monitoring may occur.\u201d\nIf you do give assurances that you won\u2019t monitor phone calls or email, then you are required to follow those promises.", "image": "https:\/\/www.wikihow.com\/images\/thumb\/1\/14\/Track-Your-Employees-Cell-Phones-Step-14.jpg\/v4-460px-Track-Your-Employees-Cell-Phones-Step-14.jpg", "url": "https:\/\/www.wikihow.com\/Track-Your-Employees-Cell-Phones#step-id-213" } ] } ], "description": "In the United States, an employer can track their employees' cell phones using each phone's global positioning system (GPS). You should search for tracking apps to install on phones that the company owns. If you want to track a phone your..." }</script><script type="application/ld+json">{ "@context": "http:\/\/schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "item": { "@id": "https:\/\/www.wikihow.com", "name": "wikiHow" } }, { "@type": "ListItem", "position": 2, "item": { "@id": "https:\/\/www.wikihow.com\/Category:Education-and-Communications", "name": "Education and Communications" } }, { "@type": "ListItem", "position": 3, "item": { "@id": "https:\/\/www.wikihow.com\/Category:Communication-Skills", "name": "Communication Skills" } }, { "@type": "ListItem", "position": 4, "item": { "@id": "https:\/\/www.wikihow.com\/Category:Phone-Skills", "name": "Phone Skills" } }, { "@type": "ListItem", "position": 5, "item": { "@id": "https:\/\/www.wikihow.com\/Track-Your-Employees-Cell-Phones", "name": "How to Track Your Employees Cell Phones: 14 Steps (with Pictures)" } } ] }</script> <div id="fb-root" ></div> <div id="footer" role="navigation"> 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