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<!DOCTYPE html>  <html class="content-platform-support" lang="en-US" itemscope> <head> <title>Set up Google Workspace | Atlassian Support</title>   <script src="https://atl-onetrust-wrapper.atlassian.com/assets/atl-onetrust-wrapper.min.js" type="text/javascript" data-domain="266b339b-197a-46d0-a605-808d1b1feb41" data-test="false" data-geofence="false" data-sync="true" ></script>  <script> window.sentryOnLoad = function () { console.log('Initializing Sentry...'); Sentry.init({ release: 'a2b17584df699a8dea16f0d197bb8573773aea89', environment: 'production', }); console.log("Sentry is initialized for 'production' environment and 'a2b17584df699a8dea16f0d197bb8573773aea89' release."); }; </script> <script src="https://js.sentry-cdn.com/58cc8f6260224318b0e9c5e635d9dbf4.min.js" crossorigin="anonymous" data-lazy="no"></script> <script> // These are the env variables that the frontend needs window.contentfulSpaceId = "zsv3d0ugroxu"; window.CCG_DETAILS_URL = "https://support.atlassian.com/gateway/api/customer-context/customer/details"; window.CONTENTFUL_ENV = "master"; window.LOGOUT_URL = "https://id.atlassian.com/logout"; window.CONTACT_FORMS_MANIFEST = "https://support-form-app-ui.prod-east.frontend.public.atl-paas.net/assets/asset-manifest.json"; window.SEGMENT_KEY = "ycih1ygfsk"; window.LD_CLIENT_SDK_KEY = "5d2416de0d7d7c0763fc77c5"; window.BANNERMAN_MANIFEST = "https://bannerman.us-east-1.prod.public.atl-paas.net/asset-manifest.json"; window.SAC_CST_TOKEN_COOKIE_NAME = "cloud.session.token"; window.SAC_OIDC_TOKEN_COOKIE_NAME = "sac_oidc_token"; window.SAC_BASE_URL = "https://support.atlassian.com"; window.CSM_CHAT_WIDGET_BASE_URL = "https://jcs-chat-widget.atlassian.com"; window.MY_REQUESTS_APP_MANIFEST_URL = "https://customer-support-portal.prod.atl-paas.net/asset-manifest.json"; window.CST_STATIC_FORMS_URL = "https://support-forms.atlassian.com"; window.CST_STATIC_FORMS_MANIFEST_URL = "https://support-forms.atlassian.com/asset-manifest.json"; window.ID_AUTH_URL = "https://id.atlassian.com"; window.CONFLUENCE_URL = "https://confluence.atlassian.com"; window.GRAPHQL_URL = "http://graphql-gateway.mesh:20019" window.STATSIG_CLIENT_API_KEY = "659383a9-602f-4a53-a80e-f8882b294b80" window.MICROS_ENVTYPE = "prod" window.CSP_REQUESTS_APP_MANIFEST_URL_BIFROST = "https://csp-mono-repo-ui.prod-east.frontend.public.atl-paas.net/assets/asset-manifest.json" window.__APP_INITIAL_STATE__ = /* <sl:translate_generic_json> */ { sl_translate: "title, description, shortDescription, sacHomeDescription, productSupportHomeDescription, sectionOverview, shortTitle, topicTitle, buttonText, linkLabel, productBlurb, tagline, subhead, metaDescription, supportTitle, internalTitle", entry: {"id":"1A7Z0zU9mKlfDK2tPkok93","lastPublished":"2024-05-08T21:00:26.638Z","firstPublishedAt":"2020-12-16T23:35:59.291Z","type":"topic","topicType":"Procedure","topicTitle":"Set up Google Workspace","description":"Learn about Google Workspace user management settings.","metaDescription":"Set up Google Workspace user management, authentication and sync settings for your organization.","publishTo":["support.atlassian.com (SAC)"],"ownershipTeam":null,"featuredVideo":null,"taxonomyUserRoleRef":[],"body":"<div class='adf__content'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div style='position:absolute;height:0;width:100%'><object data='about:blank' type='text/html' style='position:absolute;height:0;width:100%' aria-hidden='true' tabindex='-1'></object></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><p data-renderer-start-pos='0'><strong>Which user management experience do you have? </strong></p><p data-renderer-start-pos='48'>To check, go to your organization at <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a> and select <strong>Directory</strong>. If the <strong>Users</strong> and <strong>Groups</strong> lists are found here, then you are using the centralized<strong> </strong>user management. <a class='sc-eIHaNI fVLHZh' href='https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592' title='https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592'>Learn more about the centralized user management</a> </p></div></div></div></div></div></div><p data-renderer-start-pos='1'><em>We’ll note these changes in the support documentation below</em>.</p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><tbody><tr><td rowspan='1' colSpan='1'><p data-renderer-start-pos='0'><strong>Original </strong></p></td><td rowspan='1' colSpan='1'><p data-renderer-start-pos='13'><strong>Centralized </strong></p></td></tr><tr><td rowspan='1' colSpan='1'><p data-renderer-start-pos='31'>As a site administrator or organization admin, <strong>Users</strong> is found under <strong>Product site</strong>. </p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/7AevASHr0yJp0LZaXGBoxP/050831dc5ca1e93f856af1d68d33626c/old-user-management-experience_resized.png' alt='Original user management png'></div></div></div></td><td rowspan='1' colSpan='1'><p data-renderer-start-pos='118'>As an organization admin, <strong>Users</strong> is found under <strong>Directory </strong>tab.</p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/3ZO4fm5kzHU2GqRPapsy4A/ccb8ac39f53f83d7dcfddbaeb70cedf7/New-user-management_resized.png' alt='Centralized user management png'></div></div></div></td></tr></tbody></table></div></div><p data-renderer-start-pos='188'> </p></div></div></div></div></div></div><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='64'>You can now find <strong>Google Workspace</strong> in the same place you manage any identity provider. To find it, go to <strong>Security > Identity providers</strong>. <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/provisioning-users/docs/connect-identity-providers-to-your-organization/' title='https://support.atlassian.com/provisioning-users/docs/connect-identity-providers-to-your-organization/'>Learn more about identity providers</a></p></div></div><p data-renderer-start-pos='238'>When you’ve connected to Google Workspace, any updates you make to user accounts in Google Workspace sync to those accounts in your site or organization, overwriting any changes made to the Atlassian account. </p><p data-renderer-start-pos='449'>Because we automatically verify the domains of your Google Workspace account, you’ll be able to manage account details for users on your domains that don’t sync from Google Workspace. </p><p data-renderer-start-pos='635'>We let users know that your organization manages their accounts in two places:</p><ol class='ak-ol'><li><p data-renderer-start-pos='715'>Notifications – Users receive updates from within the product.</p></li><li><p data-renderer-start-pos='781'>Profile and visibility page – Users manage personal account information.</p></li></ol><p data-renderer-start-pos='859'> Learn about <span><a href='https://support.atlassian.com/user-management/docs/what-are-managed-accounts/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>managed accounts</a></span> and <span><a href='https://support.atlassian.com/user-management/docs/verify-a-domain-to-manage-accounts/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>domain verification</a></span></p><h2 id='Manage-your-users-at-the-organization-level'>Manage your users at the organization level</h2><p data-renderer-start-pos='926'>You’ll need to be an organization admin to access organization-level tasks like:</p><ul class='ak-ul'><li><p data-renderer-start-pos='1008'>provisioning user groups</p></li><li><p data-renderer-start-pos='1036'>syncing all users to a new group or sync specific groups to your organization</p></li><li><p data-renderer-start-pos='1117'>enabling and disabling automatic syncing</p></li></ul><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='1163'>If you’re not an organization admin and you’d like to continue administering Google Workspace, please reach out to an organization admin to become one.</p></div></div><h2 id='Sync-settings-for-Google-Workspace'>Sync settings for Google Workspace</h2><p data-renderer-start-pos='1354'>Before you sync your Google Workspace, you’ll need to set up your sync settings. These settings will appear on the <strong>Setup</strong> page.</p><p data-renderer-start-pos='1482'>We offer a subscription to <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Atlassian Guard Standard</span></span></span> with all the Google Workspace settings to better manage users and security. We also offer a free version of Google Workspace with fewer settings. </p><p data-renderer-start-pos='1659'>Here’s a breakdown of the different settings:</p><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><colgroup><col style='width:156px'><col style='width:191px'><col style='width:298px'></colgroup><tbody><tr><td rowspan='2' colSpan='1' data-colwidth='184'><p data-renderer-start-pos='1706'> </p><p data-renderer-start-pos='1708'><strong>Settings</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='225'><p data-renderer-start-pos='1720'><strong>Without </strong><span><span class='text-fragment' data-testid='inline-text-fragment'><span><strong>Atlassian Guard Standard</strong></span></span></span></p></td><td rowspan='1' colSpan='1' data-colwidth='351'><p data-renderer-start-pos='1733'><strong>With </strong><span><span class='text-fragment' data-testid='inline-text-fragment'><span><strong>Atlassian Guard Standard</strong></span></span></span></p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='225'><p data-renderer-start-pos='1745'><strong>Description</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='351'><p data-renderer-start-pos='1760'><strong>Description</strong></p></td></tr><tr><td rowspan='1' colSpan='1' style='background-color:#f4f5f7' data-colwidth='184'><p data-renderer-start-pos='1777'><strong>Update sync status</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='225'><p data-renderer-start-pos='1799'> </p><p data-renderer-start-pos='1801'>Enable and disable syncing</p></td><td rowspan='1' colSpan='1' data-colwidth='351'><p data-renderer-start-pos='1831'> </p><p data-renderer-start-pos='1833'>Enable and disable syncing</p></td></tr><tr><td rowspan='1' colSpan='1' style='background-color:#f4f5f7' data-colwidth='184'><p data-renderer-start-pos='1865'><strong>Select users to sync</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='225'><p data-renderer-start-pos='1889'>Sync all users from Google Workspace to one group in your organization</p></td><td rowspan='1' colSpan='1' data-colwidth='351'><p data-renderer-start-pos='1963'>Sync specific groups with their users from Google Workspace to your organization</p></td></tr><tr><td rowspan='1' colSpan='1' style='background-color:#f4f5f7' data-colwidth='184'><p data-renderer-start-pos='2049'><strong>Deactivate accounts</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='225'><p data-renderer-start-pos='2072'>When you suspend, archive, or delete accounts in your Google Workspace, you need to deactivate the account manually in your organization</p></td><td rowspan='1' colSpan='1' data-colwidth='351'><p data-renderer-start-pos='2212'>Automatically deactivate accounts in your organization that you suspend, archive, or delete in your Google Workspace</p></td></tr><tr><td rowspan='1' colSpan='1' style='background-color:#f4f5f7' data-colwidth='184'><p data-renderer-start-pos='2334'><strong>Personalize email invites</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='225'><p data-renderer-start-pos='2363'>Add a personal message in an email to new users</p></td><td rowspan='1' colSpan='1' data-colwidth='351'><p data-renderer-start-pos='2414'>Add a personal message in an email to new users</p></td></tr><tr><td rowspan='1' colSpan='1' style='background-color:#f4f5f7' data-colwidth='184'><p data-renderer-start-pos='2467'><strong>User login</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='225'><p data-renderer-start-pos='2481'>Users have a choice about how they log in, either with Google or with Atlassian </p></td><td rowspan='1' colSpan='1' data-colwidth='351'><p data-renderer-start-pos='2565'>Require synced users to log in only with Google </p></td></tr><tr><td rowspan='1' colSpan='1' style='background-color:#f4f5f7' data-colwidth='184'><p data-renderer-start-pos='2619'><strong>Disconnect Google Workspace account</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='225'><p data-renderer-start-pos='2658'>When you disconnect, we don't save any of your Google Workspace settings. You can start syncing your users again by setting up another connection to Google Workspace.</p></td><td rowspan='1' colSpan='1' data-colwidth='351'><p data-renderer-start-pos='2828'>When you disconnect, we don't save any of your Google Workspace settings. You can start syncing your users again by setting up another connection to Google Workspace</p></td></tr></tbody></table></div></div><h2 id='User-syncing'>User syncing</h2><p data-renderer-start-pos='3015'>The Google Workspace syncing process is a one-way sync. Any changes you make to Google Workspace will be reflected in Atlassian. Organization admins grant product access to a synced group or groups. </p><p data-renderer-start-pos='3216'>To choose how to sync:</p><ol class='ak-ol'><li><p data-renderer-start-pos='3240'>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</p></li><li><p data-renderer-start-pos='3322'>Navigate to <strong>Security</strong> > <strong>Identity providers </strong>and<strong> </strong>select<strong> </strong>your<strong> Google Workspace </strong>directory. </p></li><li><p data-renderer-start-pos='3412'>Select<strong> Sync all</strong> </p></li></ol><ul class='ak-ul'><li><p data-renderer-start-pos='3434'>To sync all existing and future users to a new group of Google Workspace users. Here’s an example of syncing all groups from your Google Workspace to your organization.</p></li></ul><p data-renderer-start-pos='3608'> </p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/2MYNV7gRHCLS1TX4OoDShI/9b4295a0cc3f0bc2b090720e5a2ee4fc/Google_Workspace_Sync_all_users' alt='Users sync from Google Workspace to one group in Atlassian'></div></div></div><p data-renderer-start-pos='3611'>3. Select <strong>Sync specific groups with their users</strong></p><p data-renderer-start-pos='3660'>To sync specific groups with their users, you’ll need a subscription to <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Atlassian Guard Standard</span></span></span>. </p><ul class='ak-ul'><li><p data-renderer-start-pos='3738'>Syncing specific groups with their users is a more convenient form of managing users since you can assign users to a specific group. Here’s an example of syncing specific groups from your Google Workspace to your organization.</p></li></ul><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/6LImn9VGZNw2FyUFzbySFb/b8f32ce157ff6fe1208822e426c5ca8a/Google_Workspace_sync_groups' alt='Sync specific groups from Google Workspace to Atlassian'></div></div></div><h3 id='Update-product-access-for-users'>Update product access for users</h3><p data-renderer-start-pos='4004'>After a sync is complete, you need to give product access to new users.</p><p data-renderer-start-pos='4077'>To grant product access for new users:</p><ol class='ak-ol'><li><p data-renderer-start-pos='4117'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</span></span></span></p></li><li><p data-renderer-start-pos='4122'><span><span class='text-fragment' data-testid='inline-text-fragment'><span><em>This step is different depending on your user management experience:</em></span></span></span><br>- Original: Select <strong>Product access </strong>in the left nav.<br>- Centralized: <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Select <strong>Products</strong></span></span></span>, then for the product you want to grant access to, select <strong>Manage Access</strong>.</p></li><li><p data-renderer-start-pos='4268'><strong>Add groups</strong> that have new users to products.</p></li></ol><h3 id='Enable-and-disable-sync'>Enable and disable sync</h3><p data-renderer-start-pos='4342'>You can enable and disable the syncing process at any time.</p><p data-renderer-start-pos='4403'>When you enable sync, your users sync from Google Workspace every 4 hours. When you disable sync, previously synced users maintain product access and your Google authentication setting still applies.</p><h2 id='Send-email-invites-with-a-personal-message'>Send email invites with a personal message</h2><p data-renderer-start-pos='4648'>When we create Atlassian accounts for new users during a sync, we automatically email them Atlassian account, product access, and login details. You can choose to add a personal message to the email with special instructions.</p><h2 id='Deactivate-accounts'>Deactivate accounts</h2><p data-renderer-start-pos='4896'>To automatically deactivate accounts, you’ll need a subscription to <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Atlassian Guard Standard</span></span></span>. </p><p data-renderer-start-pos='4970'>When you suspend, archive, or delete accounts in your Google Workspace, we automatically deactivate those accounts in your organization.</p><h2 id='User-login'>User login</h2><p data-renderer-start-pos='5120'>To require users to log in with Google, you’ll need a subscription to <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Atlassian Guard Standard</span></span></span>.</p><p data-renderer-start-pos='5194'>G Suite authentication policies apply when users log in to your Atlassian products with Google. By default, both synced and unsynced users from Google Workspace choose whether to log in with Google or their Atlassian account.</p><p data-renderer-start-pos='5421'>If you opt for requiring users to log in with Google, we’ll share this in the email invite that we send to users with other account information.</p><h2 id='Use-Google-Workspace-single-sign-on-with-authentication-policies'>Use Google Workspace single sign-on with authentication policies</h2><p data-renderer-start-pos='5633'>You can configure your security settings in authentication policies. Authentication policies give you the<strong> </strong>flexibility to configure multiple security levels for different user sets within your organization. </p><p data-renderer-start-pos='5841'>Authentication policies also reduce risk by giving you the ability to<strong> </strong>test different single sign-on configurations on a subset of users before rolling them out to your whole company.</p><p data-renderer-start-pos='6025'>To enforce Google Workspace in an authentication policy:</p><ol class='ak-ol'><li><p data-renderer-start-pos='6083'>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</p></li><li><p data-renderer-start-pos='6165'>Navigate to <strong>Security</strong> > <strong>Identity providers </strong>and<strong> </strong>select<strong> </strong>your<strong> Google Workspace </strong>directory. </p></li><li><p data-renderer-start-pos='6256'>From the <strong>Google Workspace setup</strong> or <strong>Google Workspace settings</strong> page.</p></li><li><p data-renderer-start-pos='6326'>Select <strong>Enforce Google login </strong>for your users<strong>.</strong></p></li><li><p data-renderer-start-pos='6373'>Select <strong>Edit policies</strong> and follow the prompts.</p></li></ol><p data-renderer-start-pos='6423'>Learn more: <span><a href='https://support.atlassian.com/security-and-access-policies/docs/edit-authentication-settings-and-members/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>Edit authentication settings and members</a></span></p><h2 id='Manage-groups--users--and-product-access'>Manage groups, users, and product access</h2><p data-renderer-start-pos='6480'>You can manage your Google Workspace groups, users, and product access for your organization at any time. </p><p data-renderer-start-pos='6588'>To manage users and product access:</p><ol class='ak-ol'><li><p data-renderer-start-pos='6625'>Navigate to your organization at <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>.</p></li><li><p data-renderer-start-pos='6682'>Select <strong>Sites</strong> <strong>and</strong> <strong>Products </strong>in the left nav.</p></li><li><p data-renderer-start-pos='6728'>Go to either <strong>Users</strong> or <strong>Product access.</strong></p></li></ol><p data-renderer-start-pos='6771'>To manage groups:</p><ol class='ak-ol'><li><p data-renderer-start-pos='6790'>Go to your external Google Workspace to make group changes.</p></li></ol><h2 id='Resolve-group-conflicts-before-you-sync'>Resolve group conflicts before you sync</h2><p data-renderer-start-pos='6896'>When you set up user provisioning, you may run into the situation where your groups in your Atlassian site or organization have the same names as groups in your identity provider (IdP).</p><p data-renderer-start-pos='7083'>When you sync, we’ll warn you about duplicate group names between your IdP and your Atlassian sites. You’ll then be able to accept or reject changes to group members before you sync those groups. <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/provisioning-users/docs/resolve-group-conflicts-when-syncing-users/' title='https://support.atlassian.com/provisioning-users/docs/resolve-group-conflicts-when-syncing-users/'>Learn more about resolve group conflicts when syncing users</a></p><p data-renderer-start-pos='7340'> </p></div></div></div></div>","cacLastModifiedContent":null,"collectionId":"32i0QwnuGtZ9VQ23iB7H6s","collections":[{"id":"5o3qaiN9ECDNauaGXqxs0B","pageType":"Documentation","title":"Provision and sync users from an identity provider","description":"Make changes in your identity provider to users and groups and sync them to your Atlassian organization.","url":"/provisioning-users/docs/provision-and-sync-users-from-an-identity-provider/"},{"id":"32i0QwnuGtZ9VQ23iB7H6s","pageType":"Documentation","title":"Provision and sync users from Google Workspace","description":"Connect, manage, sync, and deactivate Google Workspace user accounts for your Atlassian organization.","url":"/provisioning-users/docs/provision-and-sync-users-from-g-suite/"},{"id":"3dS5y7v0wYzw7MGufsXLUL","pageType":"Documentation","title":"Connect identity providers to your organization","description":"Connect identity providers to manage and secure users.","url":"/provisioning-users/docs/connect-identity-providers-to-your-organization/"},{"id":"43M4H3lEPfkWsIlYZZYhhZ","pageType":"Documentation","title":" Provision and sync users from Microsoft Azure AD","description":"Connect, manage, and sync Microsoft Azure AD groups and users to your Atlassian organization.","url":"/provisioning-users/docs/provision-and-sync-users-from-microsoft-azure-ad/"}],"confluencePageId":null,"context":{"id":"coO8c7LypRMze4rajkC2I","type":"contextTheme","docsHomeSlug":"/provisioning-users/resources/","icon":{},"deployment":"Not Applicable","hubName":"Provisioning users"},"isCACContent":false,"pageType":"Documentation","relatedAppReferences":[],"tableOfContents":[{"title":"Manage your users at the organization level","id":"Manage-your-users-at-the-organization-level"},{"title":"Sync settings for Google Workspace","id":"Sync-settings-for-Google-Workspace"},{"title":"User syncing","id":"User-syncing"},{"title":"Update product access for users","id":"Update-product-access-for-users"},{"title":"Enable and disable sync","id":"Enable-and-disable-sync"},{"title":"Send email invites with a personal message","id":"Send-email-invites-with-a-personal-message"},{"title":"Deactivate accounts","id":"Deactivate-accounts"},{"title":"User login","id":"User-login"},{"title":"Use Google Workspace single sign-on with authentication policies","id":"Use-Google-Workspace-single-sign-on-with-authentication-policies"},{"title":"Manage groups, users, and product access","id":"Manage-groups--users--and-product-access"},{"title":"Resolve group conflicts before you sync","id":"Resolve-group-conflicts-before-you-sync"}],"url":"/provisioning-users/docs/set-up-g-suite/","versions":[],"bodyRenderedAdf":"<div class=\"adf__content\"><div style=\"position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden\"></div><div style=\"position:absolute;height:0;width:100%\"><object data=\"about:blank\" type=\"text/html\" style=\"position:absolute;height:0;width:100%\" aria-hidden=\"true\" tabindex=\"-1\"></object></div><div class=\"ak-renderer-wrapper sc-dymIpo gEdAYa\"><div></div><div class=\"sc-kXeGPI fIPKnQ\"><div class=\"ak-renderer-document\"><div class=\"ak-renderer-extension \" style=\"width:100%\" data-layout=\"default\"><div class=\"ak-renderer-extension-overflow-container\"><div class=\"text-fragment\" data-testid=\"text-fragment\"><div style=\"position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden\"></div><div class=\"ak-renderer-wrapper sc-dymIpo gEdAYa\"><div></div><div class=\"sc-kXeGPI fIPKnQ\"><div class=\"ak-renderer-document\"><p data-renderer-start-pos=\"0\"><strong>Which user management experience do you have? </strong></p><p data-renderer-start-pos=\"48\">To check, go to your organization at <a class=\"sc-eIHaNI fVLHZh\" href=\"http://admin.atlassian.com/\" title=\"http://admin.atlassian.com/\">admin.atlassian.com</a> and select <strong>Directory</strong>. If the <strong>Users</strong> and <strong>Groups</strong> lists are found here, then you are using the centralized<strong> </strong>user management. <a class=\"sc-eIHaNI fVLHZh\" href=\"https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592\" title=\"https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592\">Learn more about the centralized user management</a> </p></div></div></div></div></div></div><p data-renderer-start-pos=\"1\"><em>We’ll note these changes in the support documentation below</em>.</p><div class=\"ak-renderer-extension \" style=\"width:100%\" data-layout=\"default\"><div class=\"ak-renderer-extension-overflow-container\"><div class=\"text-fragment\" data-testid=\"text-fragment\"><div style=\"position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden\"></div><div class=\"ak-renderer-wrapper sc-dymIpo gEdAYa\"><div></div><div class=\"sc-kXeGPI fIPKnQ\"><div class=\"ak-renderer-document\"><div class=\"pm-table-container \" data-layout=\"default\" style=\"width:inherit\"><div class=\"pm-table-wrapper\"><table data-number-column=\"false\"><tbody><tr><td rowspan=\"1\" colSpan=\"1\"><p data-renderer-start-pos=\"0\"><strong>Original </strong></p></td><td rowspan=\"1\" colSpan=\"1\"><p data-renderer-start-pos=\"13\"><strong>Centralized </strong></p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\"><p data-renderer-start-pos=\"31\">As a site administrator or organization admin, <strong>Users</strong> is found under <strong>Product site</strong>. </p><div class=\"ak-renderer-extension \" style=\"width:100%\" data-layout=\"default\"><div class=\"ak-renderer-extension-overflow-container\"><div style=\"text-align:center\"><img style=\"max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px\" src=\"//images.ctfassets.net/zsv3d0ugroxu/7AevASHr0yJp0LZaXGBoxP/050831dc5ca1e93f856af1d68d33626c/old-user-management-experience_resized.png\" alt=\"Original user management png\"/></div></div></div></td><td rowspan=\"1\" colSpan=\"1\"><p data-renderer-start-pos=\"118\">As an organization admin, <strong>Users</strong> is found under <strong>Directory </strong>tab.</p><div class=\"ak-renderer-extension \" style=\"width:100%\" data-layout=\"default\"><div class=\"ak-renderer-extension-overflow-container\"><div style=\"text-align:center\"><img style=\"max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px\" src=\"//images.ctfassets.net/zsv3d0ugroxu/3ZO4fm5kzHU2GqRPapsy4A/ccb8ac39f53f83d7dcfddbaeb70cedf7/New-user-management_resized.png\" alt=\"Centralized user management png\"/></div></div></div></td></tr></tbody></table></div></div><p data-renderer-start-pos=\"188\"> </p></div></div></div></div></div></div><div style=\"background:#DEEBFF\" class=\"ak-editor-panel\" data-panel-type=\"info\"><span style=\"color:#0052CC\" class=\"ak-editor-panel__icon\"><span class=\"sc-bnXvFD jjYaPd\" role=\"img\" aria-label=\"Panel info\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" focusable=\"false\" role=\"presentation\"><path d=\"M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z\" fill=\"currentColor\" fill-rule=\"evenodd\"/></svg></span></span><div class=\"ak-editor-panel__content\"><p data-renderer-start-pos=\"64\">You can now find <strong>Google Workspace</strong> in the same place you manage any identity provider. To find it, go to <strong>Security > Identity providers</strong>. <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/provisioning-users/docs/connect-identity-providers-to-your-organization/\" title=\"https://support.atlassian.com/provisioning-users/docs/connect-identity-providers-to-your-organization/\">Learn more about identity providers</a></p></div></div><p data-renderer-start-pos=\"238\">When you’ve connected to Google Workspace, any updates you make to user accounts in Google Workspace sync to those accounts in your site or organization, overwriting any changes made to the Atlassian account. </p><p data-renderer-start-pos=\"449\">Because we automatically verify the domains of your Google Workspace account, you’ll be able to manage account details for users on your domains that don’t sync from Google Workspace. </p><p data-renderer-start-pos=\"635\">We let users know that your organization manages their accounts in two places:</p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"715\">Notifications – Users receive updates from within the product.</p></li><li><p data-renderer-start-pos=\"781\">Profile and visibility page – Users manage personal account information.</p></li></ol><p data-renderer-start-pos=\"859\"> Learn about <span><a href=\"https://support.atlassian.com/user-management/docs/what-are-managed-accounts/\" data-testid=\"sac-link-extension\" target=\"_blank\" rel=\"noopener noreferrer\">managed accounts</a></span> and <span><a href=\"https://support.atlassian.com/user-management/docs/verify-a-domain-to-manage-accounts/\" data-testid=\"sac-link-extension\" target=\"_blank\" rel=\"noopener noreferrer\">domain verification</a></span></p><h2 id=\"Manage-your-users-at-the-organization-level\">Manage your users at the organization level</h2><p data-renderer-start-pos=\"926\">You’ll need to be an organization admin to access organization-level tasks like:</p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"1008\">provisioning user groups</p></li><li><p data-renderer-start-pos=\"1036\">syncing all users to a new group or sync specific groups to your organization</p></li><li><p data-renderer-start-pos=\"1117\">enabling and disabling automatic syncing</p></li></ul><div style=\"background:#DEEBFF\" class=\"ak-editor-panel\" data-panel-type=\"info\"><span style=\"color:#0052CC\" class=\"ak-editor-panel__icon\"><span class=\"sc-bnXvFD jjYaPd\" role=\"img\" aria-label=\"Panel info\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" focusable=\"false\" role=\"presentation\"><path d=\"M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z\" fill=\"currentColor\" fill-rule=\"evenodd\"/></svg></span></span><div class=\"ak-editor-panel__content\"><p data-renderer-start-pos=\"1163\">If you’re not an organization admin and you’d like to continue administering Google Workspace, please reach out to an organization admin to become one.</p></div></div><h2 id=\"Sync-settings-for-Google-Workspace\">Sync settings for Google Workspace</h2><p data-renderer-start-pos=\"1354\">Before you sync your Google Workspace, you’ll need to set up your sync settings. These settings will appear on the <strong>Setup</strong> page.</p><p data-renderer-start-pos=\"1482\">We offer a subscription to <span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>Atlassian Guard Standard</span></span></span> with all the Google Workspace settings to better manage users and security. We also offer a free version of Google Workspace with fewer settings. </p><p data-renderer-start-pos=\"1659\">Here’s a breakdown of the different settings:</p><div class=\"pm-table-container \" data-layout=\"default\" style=\"width:inherit\"><div class=\"pm-table-wrapper\"><table data-number-column=\"false\"><colgroup><col style=\"width:156px\"/><col style=\"width:191px\"/><col style=\"width:298px\"/></colgroup><tbody><tr><td rowspan=\"2\" colSpan=\"1\" data-colwidth=\"184\"><p data-renderer-start-pos=\"1706\"> </p><p data-renderer-start-pos=\"1708\"><strong>Settings</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"225\"><p data-renderer-start-pos=\"1720\"><strong>Without </strong><span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span><strong>Atlassian Guard Standard</strong></span></span></span></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"351\"><p data-renderer-start-pos=\"1733\"><strong>With </strong><span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span><strong>Atlassian Guard Standard</strong></span></span></span></p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"225\"><p data-renderer-start-pos=\"1745\"><strong>Description</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"351\"><p data-renderer-start-pos=\"1760\"><strong>Description</strong></p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" style=\"background-color:#f4f5f7\" data-colwidth=\"184\"><p data-renderer-start-pos=\"1777\"><strong>Update sync status</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"225\"><p data-renderer-start-pos=\"1799\"> </p><p data-renderer-start-pos=\"1801\">Enable and disable syncing</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"351\"><p data-renderer-start-pos=\"1831\"> </p><p data-renderer-start-pos=\"1833\">Enable and disable syncing</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" style=\"background-color:#f4f5f7\" data-colwidth=\"184\"><p data-renderer-start-pos=\"1865\"><strong>Select users to sync</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"225\"><p data-renderer-start-pos=\"1889\">Sync all users from Google Workspace to one group in your organization</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"351\"><p data-renderer-start-pos=\"1963\">Sync specific groups with their users from Google Workspace to your organization</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" style=\"background-color:#f4f5f7\" data-colwidth=\"184\"><p data-renderer-start-pos=\"2049\"><strong>Deactivate accounts</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"225\"><p data-renderer-start-pos=\"2072\">When you suspend, archive, or delete accounts in your Google Workspace, you need to deactivate the account manually in your organization</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"351\"><p data-renderer-start-pos=\"2212\">Automatically deactivate accounts in your organization that you suspend, archive, or delete in your Google Workspace</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" style=\"background-color:#f4f5f7\" data-colwidth=\"184\"><p data-renderer-start-pos=\"2334\"><strong>Personalize email invites</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"225\"><p data-renderer-start-pos=\"2363\">Add a personal message in an email to new users</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"351\"><p data-renderer-start-pos=\"2414\">Add a personal message in an email to new users</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" style=\"background-color:#f4f5f7\" data-colwidth=\"184\"><p data-renderer-start-pos=\"2467\"><strong>User login</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"225\"><p data-renderer-start-pos=\"2481\">Users have a choice about how they log in, either with Google or with Atlassian </p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"351\"><p data-renderer-start-pos=\"2565\">Require synced users to log in only with Google </p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" style=\"background-color:#f4f5f7\" data-colwidth=\"184\"><p data-renderer-start-pos=\"2619\"><strong>Disconnect Google Workspace account</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"225\"><p data-renderer-start-pos=\"2658\">When you disconnect, we don't save any of your Google Workspace settings. You can start syncing your users again by setting up another connection to Google Workspace.</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"351\"><p data-renderer-start-pos=\"2828\">When you disconnect, we don't save any of your Google Workspace settings. You can start syncing your users again by setting up another connection to Google Workspace</p></td></tr></tbody></table></div></div><h2 id=\"User-syncing\">User syncing</h2><p data-renderer-start-pos=\"3015\">The Google Workspace syncing process is a one-way sync. Any changes you make to Google Workspace will be reflected in Atlassian. Organization admins grant product access to a synced group or groups. </p><p data-renderer-start-pos=\"3216\">To choose how to sync:</p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"3240\">Go to <a class=\"sc-eIHaNI fVLHZh\" href=\"http://admin.atlassian.com/\" title=\"http://admin.atlassian.com/\">admin.atlassian.com</a>. Select your organization if you have more than one.</p></li><li><p data-renderer-start-pos=\"3322\">Navigate to <strong>Security</strong> > <strong>Identity providers </strong>and<strong> </strong>select<strong> </strong>your<strong> Google Workspace </strong>directory. </p></li><li><p data-renderer-start-pos=\"3412\">Select<strong> Sync all</strong> </p></li></ol><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"3434\">To sync all existing and future users to a new group of Google Workspace users. Here’s an example of syncing all groups from your Google Workspace to your organization.</p></li></ul><p data-renderer-start-pos=\"3608\"> </p><div class=\"ak-renderer-extension \" style=\"width:100%\" data-layout=\"default\"><div class=\"ak-renderer-extension-overflow-container\"><div style=\"text-align:center\"><img style=\"max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px\" src=\"//images.ctfassets.net/zsv3d0ugroxu/2MYNV7gRHCLS1TX4OoDShI/9b4295a0cc3f0bc2b090720e5a2ee4fc/Google_Workspace_Sync_all_users\" alt=\"Users sync from Google Workspace to one group in Atlassian\"/></div></div></div><p data-renderer-start-pos=\"3611\">3. Select <strong>Sync specific groups with their users</strong></p><p data-renderer-start-pos=\"3660\">To sync specific groups with their users, you’ll need a subscription to <span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>Atlassian Guard Standard</span></span></span>. </p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"3738\">Syncing specific groups with their users is a more convenient form of managing users since you can assign users to a specific group. Here’s an example of syncing specific groups from your Google Workspace to your organization.</p></li></ul><div class=\"ak-renderer-extension \" style=\"width:100%\" data-layout=\"default\"><div class=\"ak-renderer-extension-overflow-container\"><div style=\"text-align:center\"><img style=\"max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px\" src=\"//images.ctfassets.net/zsv3d0ugroxu/6LImn9VGZNw2FyUFzbySFb/b8f32ce157ff6fe1208822e426c5ca8a/Google_Workspace_sync_groups\" alt=\"Sync specific groups from Google Workspace to Atlassian\"/></div></div></div><h3 id=\"Update-product-access-for-users\">Update product access for users</h3><p data-renderer-start-pos=\"4004\">After a sync is complete, you need to give product access to new users.</p><p data-renderer-start-pos=\"4077\">To grant product access for new users:</p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"4117\"><span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</span></span></span></p></li><li><p data-renderer-start-pos=\"4122\"><span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span><em>This step is different depending on your user management experience:</em></span></span></span><br/>- Original: Select <strong>Product access </strong>in the left nav.<br/>- Centralized: <span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>Select <strong>Products</strong></span></span></span>, then for the product you want to grant access to, select <strong>Manage Access</strong>.</p></li><li><p data-renderer-start-pos=\"4268\"><strong>Add groups</strong> that have new users to products.</p></li></ol><h3 id=\"Enable-and-disable-sync\">Enable and disable sync</h3><p data-renderer-start-pos=\"4342\">You can enable and disable the syncing process at any time.</p><p data-renderer-start-pos=\"4403\">When you enable sync, your users sync from Google Workspace every 4 hours. When you disable sync, previously synced users maintain product access and your Google authentication setting still applies.</p><h2 id=\"Send-email-invites-with-a-personal-message\">Send email invites with a personal message</h2><p data-renderer-start-pos=\"4648\">When we create Atlassian accounts for new users during a sync, we automatically email them Atlassian account, product access, and login details. You can choose to add a personal message to the email with special instructions.</p><h2 id=\"Deactivate-accounts\">Deactivate accounts</h2><p data-renderer-start-pos=\"4896\">To automatically deactivate accounts, you’ll need a subscription to <span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>Atlassian Guard Standard</span></span></span>. </p><p data-renderer-start-pos=\"4970\">When you suspend, archive, or delete accounts in your Google Workspace, we automatically deactivate those accounts in your organization.</p><h2 id=\"User-login\">User login</h2><p data-renderer-start-pos=\"5120\">To require users to log in with Google, you’ll need a subscription to <span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>Atlassian Guard Standard</span></span></span>.</p><p data-renderer-start-pos=\"5194\">G Suite authentication policies apply when users log in to your Atlassian products with Google. By default, both synced and unsynced users from Google Workspace choose whether to log in with Google or their Atlassian account.</p><p data-renderer-start-pos=\"5421\">If you opt for requiring users to log in with Google, we’ll share this in the email invite that we send to users with other account information.</p><h2 id=\"Use-Google-Workspace-single-sign-on-with-authentication-policies\">Use Google Workspace single sign-on with authentication policies</h2><p data-renderer-start-pos=\"5633\">You can configure your security settings in authentication policies. Authentication policies give you the<strong> </strong>flexibility to configure multiple security levels for different user sets within your organization. </p><p data-renderer-start-pos=\"5841\">Authentication policies also reduce risk by giving you the ability to<strong> </strong>test different single sign-on configurations on a subset of users before rolling them out to your whole company.</p><p data-renderer-start-pos=\"6025\">To enforce Google Workspace in an authentication policy:</p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"6083\">Go to <a class=\"sc-eIHaNI fVLHZh\" href=\"http://admin.atlassian.com/\" title=\"http://admin.atlassian.com/\">admin.atlassian.com</a>. Select your organization if you have more than one.</p></li><li><p data-renderer-start-pos=\"6165\">Navigate to <strong>Security</strong> > <strong>Identity providers </strong>and<strong> </strong>select<strong> </strong>your<strong> Google Workspace </strong>directory. </p></li><li><p data-renderer-start-pos=\"6256\">From the <strong>Google Workspace setup</strong> or <strong>Google Workspace settings</strong> page.</p></li><li><p data-renderer-start-pos=\"6326\">Select <strong>Enforce Google login </strong>for your users<strong>.</strong></p></li><li><p data-renderer-start-pos=\"6373\">Select <strong>Edit policies</strong> and follow the prompts.</p></li></ol><p data-renderer-start-pos=\"6423\">Learn more: <span><a href=\"https://support.atlassian.com/security-and-access-policies/docs/edit-authentication-settings-and-members/\" data-testid=\"sac-link-extension\" target=\"_blank\" rel=\"noopener noreferrer\">Edit authentication settings and members</a></span></p><h2 id=\"Manage-groups,-users,-and-product-access\">Manage groups, users, and product access</h2><p data-renderer-start-pos=\"6480\">You can manage your Google Workspace groups, users, and product access for your organization at any time. </p><p data-renderer-start-pos=\"6588\">To manage users and product access:</p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"6625\">Navigate to your organization at <a class=\"sc-eIHaNI fVLHZh\" href=\"http://admin.atlassian.com/\" title=\"http://admin.atlassian.com/\">admin.atlassian.com</a>.</p></li><li><p data-renderer-start-pos=\"6682\">Select <strong>Sites</strong> <strong>and</strong> <strong>Products </strong>in the left nav.</p></li><li><p data-renderer-start-pos=\"6728\">Go to either <strong>Users</strong> or <strong>Product access.</strong></p></li></ol><p data-renderer-start-pos=\"6771\">To manage groups:</p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"6790\">Go to your external Google Workspace to make group changes.</p></li></ol><h2 id=\"Resolve-group-conflicts-before-you-sync\">Resolve group conflicts before you sync</h2><p data-renderer-start-pos=\"6896\">When you set up user provisioning, you may run into the situation where your groups in your Atlassian site or organization have the same names as groups in your identity provider (IdP).</p><p data-renderer-start-pos=\"7083\">When you sync, we’ll warn you about duplicate group names between your IdP and your Atlassian sites. 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class="pagetree__list pagetree__list--root"><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/provisioning-users/docs/provision-and-sync-users-from-an-identity-provider/" data-testid="atlas_link">Provision and sync users from an identity provider</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/provisioning-users/docs/understand-user-provisioning/" data-testid="atlas_link">Understand user provisioning</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/provisioning-users/docs/configure-user-provisioning/" data-testid="atlas_link">Configure user provisioning</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/provisioning-users/docs/configure-user-provisioning-with-an-identity-provider/" data-testid="atlas_link">Configure user provisioning with an identity provider</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/configure-user-provisioning-with-google-cloud/" data-testid="atlas_link">Configure user provisioning with Google Cloud</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/configure-user-provisioning-with-okta/" data-testid="atlas_link">Configure user provisioning with Okta</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/configure-user-provisioning-for-active-directory-or-ldap/" data-testid="atlas_link">Configure user provisioning for Active Directory or LDAP</a></li></ul></li><li class="pagetree__item "><a href="/provisioning-users/docs/resolve-group-conflicts-when-syncing-users/" data-testid="atlas_link">Resolve group conflicts when syncing users</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/sync-user-attributes-to-your-organization/" data-testid="atlas_link">Sync user attributes to your organization</a></li></ul></li><li class="pagetree__item pagetree__item--current-child-list"><div data-testid="pagetree-item-expander" class="pagetree__expander pagetree__expander--expanded" role="button" tabindex="0" aria-expanded="true" aria-label="collapse page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/provisioning-users/docs/provision-and-sync-users-from-g-suite/" data-testid="atlas_link">Provision and sync users from Google Workspace</a><ul class="pagetree__list false"><li class="pagetree__item "><a href="/provisioning-users/docs/connect-to-g-suite/" data-testid="atlas_link">Connect to Google Workspace</a></li><li class="pagetree__item pagetree__item--current-item"><div data-testid="pagetree-item-expander" class="pagetree__expander pagetree__expander--expanded pagetree__expander--current" role="button" tabindex="-1" aria-expanded="true" aria-label=""><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><circle cx="12" cy="12" r="5" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/provisioning-users/docs/set-up-g-suite/" data-testid="atlas_link">Set up Google Workspace</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/manage-g-suite-user-syncing/" data-testid="atlas_link">Manage Google Workspace user syncing</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/resolve-conflicts-when-syncing-groups-from-g-suite/" data-testid="atlas_link">Resolve conflicts when syncing groups from Google Workspace</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/edit-g-suite-settings-and-users/" data-testid="atlas_link">Edit Google Workspace settings and users</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/require-users-to-log-in-with-google/" data-testid="atlas_link">Require users to log in with Google</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/g-suite-connection-troubleshooting/" data-testid="atlas_link">G Suite connection troubleshooting</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/provisioning-users/docs/connect-identity-providers-to-your-organization/" data-testid="atlas_link">Connect identity providers to your organization</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/provisioning-users/docs/add-identity-providers-to-connect-users/" data-testid="atlas_link">Add identity providers to connect users</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/provisioning-users/docs/what-are-identity-providers/" data-testid="atlas_link">Why connect identity providers?</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/supported-identity-providers/" data-testid="atlas_link">Supported identity providers</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/what-are-the-steps-to-connect-an-identity-provider/" data-testid="atlas_link">What are the steps to connect an identity provider?</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/terms-associated-with-your-identity-providers/" data-testid="atlas_link">Terms associated with identity providers</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/choose-your-identity-provider/" data-testid="atlas_link">Choose your identity provider</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/what-are-setup-options-for-provisioning-and-single-sign-on/" data-testid="atlas_link">Connect an identity provider</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/disconnect-your-identity-provider/" data-testid="atlas_link">Disconnect your identity provider</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/provisioning-users/docs/link-domains-to-identity-provider-directories/" data-testid="atlas_link">Link domains to identity provider directories</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/provisioning-users/docs/link-domains/" data-testid="atlas_link">Link domains</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/link-domains-to-a-different-directory/" data-testid="atlas_link">Link domains to a different directory</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/what-are-directories/" data-testid="atlas_link">What are directories?</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/what-are-linked-domains/" data-testid="atlas_link">What are linked domains?</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/provisioning-users/docs/add-identity-providers-to-connect-portal-only-customers/" data-testid="atlas_link">Add identity providers to connect portal-only customers</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/provisioning-users/docs/steps-to-connect-an-identity-provider-for-customers/" data-testid="atlas_link">Steps to connect an identity provider for customers</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/choose-your-identity-provider-for-portal-only-customers/" data-testid="atlas_link">Choose your identity provider for portal-only customers</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/connect-an-identity-provider/" data-testid="atlas_link">Connect an identity provider for portal-only customers</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/disconnect-your-identity-provider-for-portal-only-customers/" data-testid="atlas_link">Disconnect your identity provider for portal-only customers</a></li></ul></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/provisioning-users/docs/provision-and-sync-users-from-microsoft-azure-ad/" data-testid="atlas_link"> Provision and sync users from Microsoft Azure AD</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/provisioning-users/docs/choose-the-right-microsoft-azure-ad-option-for-you/" data-testid="atlas_link">Choose the right Microsoft Azure AD option for you</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/provisioning-users/docs/connect-and-sync-azure-ad-for-nested-groups/" data-testid="atlas_link">Connect and sync Azure AD for nested groups</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/provisioning-users/docs/connect-to-azure-active-directory/" data-testid="atlas_link">Connect to Azure Active Directory</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/set-up-sync-settings/" data-testid="atlas_link">Set up sync settings</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/manage-sync-settings/" data-testid="atlas_link">Manage sync settings</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/require-single-sign-on-for-user-login/" data-testid="atlas_link">Require single sign-on for user login</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/disconnect-azure-active-directory/" data-testid="atlas_link">Disconnect Azure Active Directory</a></li></ul></li><li class="pagetree__item "><a href="/provisioning-users/docs/switch-from-azure-ad-for-nested-groups-to-scim/" data-testid="atlas_link">Switch from Azure AD for nested groups to SCIM</a><ul class="pagetree__list false" style="display:none"></ul></li><li class="pagetree__item "><a href="/provisioning-users/docs/switch-from-scim-to-azure-ad-for-nested-groups/" data-testid="atlas_link">Switch from SCIM to Azure AD for nested groups</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/provisioning-users/docs/understand-azure-ad-syncing-for-nested-groups/" data-testid="atlas_link">Understand Azure AD syncing for nested groups</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/provisioning-users/docs/how-does-azure-ad-for-nested-groups-work/" data-testid="atlas_link">How does Azure AD for nested groups work?</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/what-are-nested-groups/" data-testid="atlas_link">What are nested groups?</a></li><li class="pagetree__item "><a href="/provisioning-users/docs/limitations-of-azure-ad-for-nested-groups/" data-testid="atlas_link">Limitations of Azure AD for nested groups</a></li></ul></li></ul></li></ul></div></div></aside><main class="topic__container"><div class="topic__sub-header" data-testid="topic_sub_header"><div class="breadcrumbs-wrapper" data-testid="breadcrumbs"><div class="BreadcrumbsContainer-tgj96-0 eiYreW"><div class="BreadcrumbsItem__BreadcrumbsItemElement-sc-1hh8yo5-0 fItpNE"><a class="Button__ButtonElement-sc-114ur46-0 eMRgDW sc-bbmXgH gZerWW" spacing="none" href="/" target=""><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">Atlassian Support</span></span></a><div class="Separator-c8t0qf-0 kSIZGq">/</div></div><div class="BreadcrumbsItem__BreadcrumbsItemElement-sc-1hh8yo5-0 fItpNE"><a class="Button__ButtonElement-sc-114ur46-0 eMRgDW sc-bbmXgH gZerWW" spacing="none" href="/provisioning-users/resources/" target=""><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">Provisioning users Resources</span></span></a><div class="Separator-c8t0qf-0 kSIZGq">/</div></div><div class="BreadcrumbsItem__BreadcrumbsItemElement-sc-1hh8yo5-0 fItpNE"><a class="Button__ButtonElement-sc-114ur46-0 eMRgDW sc-bbmXgH gZerWW" spacing="none" href="/provisioning-users/docs/provision-and-sync-users-from-g-suite/" target=""><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">Provision and sync users from Google Workspace</span></span></a></div></div></div></div><article class="topic__inner-container margin-top-medium" id="maincontent"><div class="title margin-bottom-medium"><h1>Set up Google Workspace</h1></div><div class="topic__body"><div><div class='adf__content'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div style='position:absolute;height:0;width:100%'><object data='about:blank' type='text/html' style='position:absolute;height:0;width:100%' aria-hidden='true' tabindex='-1'></object></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><p data-renderer-start-pos='0'><strong>Which user management experience do you have? </strong></p><p data-renderer-start-pos='48'>To check, go to your organization at <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a> and select <strong>Directory</strong>. If the <strong>Users</strong> and <strong>Groups</strong> lists are found here, then you are using the centralized<strong> </strong>user management. <a class='sc-eIHaNI fVLHZh' href='https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592' title='https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592'>Learn more about the centralized user management</a> </p></div></div></div></div></div></div><p data-renderer-start-pos='1'><em>We’ll note these changes in the support documentation below</em>.</p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div class='text-fragment' data-testid='text-fragment'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><tbody><tr><td rowspan='1' colSpan='1'><p data-renderer-start-pos='0'><strong>Original </strong></p></td><td rowspan='1' colSpan='1'><p data-renderer-start-pos='13'><strong>Centralized </strong></p></td></tr><tr><td rowspan='1' colSpan='1'><p data-renderer-start-pos='31'>As a site administrator or organization admin, <strong>Users</strong> is found under <strong>Product site</strong>. </p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/7AevASHr0yJp0LZaXGBoxP/050831dc5ca1e93f856af1d68d33626c/old-user-management-experience_resized.png' alt='Original user management png'></div></div></div></td><td rowspan='1' colSpan='1'><p data-renderer-start-pos='118'>As an organization admin, <strong>Users</strong> is found under <strong>Directory </strong>tab.</p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/3ZO4fm5kzHU2GqRPapsy4A/ccb8ac39f53f83d7dcfddbaeb70cedf7/New-user-management_resized.png' alt='Centralized user management png'></div></div></div></td></tr></tbody></table></div></div><p data-renderer-start-pos='188'> </p></div></div></div></div></div></div><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='64'>You can now find <strong>Google Workspace</strong> in the same place you manage any identity provider. To find it, go to <strong>Security > Identity providers</strong>. <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/provisioning-users/docs/connect-identity-providers-to-your-organization/' title='https://support.atlassian.com/provisioning-users/docs/connect-identity-providers-to-your-organization/'>Learn more about identity providers</a></p></div></div><p data-renderer-start-pos='238'>When you’ve connected to Google Workspace, any updates you make to user accounts in Google Workspace sync to those accounts in your site or organization, overwriting any changes made to the Atlassian account. </p><p data-renderer-start-pos='449'>Because we automatically verify the domains of your Google Workspace account, you’ll be able to manage account details for users on your domains that don’t sync from Google Workspace. </p><p data-renderer-start-pos='635'>We let users know that your organization manages their accounts in two places:</p><ol class='ak-ol'><li><p data-renderer-start-pos='715'>Notifications – Users receive updates from within the product.</p></li><li><p data-renderer-start-pos='781'>Profile and visibility page – Users manage personal account information.</p></li></ol><p data-renderer-start-pos='859'> Learn about <span><a href='https://support.atlassian.com/user-management/docs/what-are-managed-accounts/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>managed accounts</a></span> and <span><a href='https://support.atlassian.com/user-management/docs/verify-a-domain-to-manage-accounts/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>domain verification</a></span></p><h2 id='Manage-your-users-at-the-organization-level'>Manage your users at the organization level</h2><p data-renderer-start-pos='926'>You’ll need to be an organization admin to access organization-level tasks like:</p><ul class='ak-ul'><li><p data-renderer-start-pos='1008'>provisioning user groups</p></li><li><p data-renderer-start-pos='1036'>syncing all users to a new group or sync specific groups to your organization</p></li><li><p data-renderer-start-pos='1117'>enabling and disabling automatic syncing</p></li></ul><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='1163'>If you’re not an organization admin and you’d like to continue administering Google Workspace, please reach out to an organization admin to become one.</p></div></div><h2 id='Sync-settings-for-Google-Workspace'>Sync settings for Google Workspace</h2><p data-renderer-start-pos='1354'>Before you sync your Google Workspace, you’ll need to set up your sync settings. These settings will appear on the <strong>Setup</strong> page.</p><p data-renderer-start-pos='1482'>We offer a subscription to <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Atlassian Guard Standard</span></span></span> with all the Google Workspace settings to better manage users and security. We also offer a free version of Google Workspace with fewer settings. </p><p data-renderer-start-pos='1659'>Here’s a breakdown of the different settings:</p><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><colgroup><col style='width:156px'><col style='width:191px'><col style='width:298px'></colgroup><tbody><tr><td rowspan='2' colSpan='1' data-colwidth='184'><p data-renderer-start-pos='1706'> </p><p data-renderer-start-pos='1708'><strong>Settings</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='225'><p data-renderer-start-pos='1720'><strong>Without </strong><span><span class='text-fragment' data-testid='inline-text-fragment'><span><strong>Atlassian Guard Standard</strong></span></span></span></p></td><td rowspan='1' colSpan='1' data-colwidth='351'><p data-renderer-start-pos='1733'><strong>With </strong><span><span class='text-fragment' data-testid='inline-text-fragment'><span><strong>Atlassian Guard Standard</strong></span></span></span></p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='225'><p data-renderer-start-pos='1745'><strong>Description</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='351'><p data-renderer-start-pos='1760'><strong>Description</strong></p></td></tr><tr><td rowspan='1' colSpan='1' style='background-color:#f4f5f7' data-colwidth='184'><p data-renderer-start-pos='1777'><strong>Update sync status</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='225'><p data-renderer-start-pos='1799'> </p><p data-renderer-start-pos='1801'>Enable and disable syncing</p></td><td rowspan='1' colSpan='1' data-colwidth='351'><p data-renderer-start-pos='1831'> </p><p data-renderer-start-pos='1833'>Enable and disable syncing</p></td></tr><tr><td rowspan='1' colSpan='1' style='background-color:#f4f5f7' data-colwidth='184'><p data-renderer-start-pos='1865'><strong>Select users to sync</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='225'><p data-renderer-start-pos='1889'>Sync all users from Google Workspace to one group in your organization</p></td><td rowspan='1' colSpan='1' data-colwidth='351'><p data-renderer-start-pos='1963'>Sync specific groups with their users from Google Workspace to your organization</p></td></tr><tr><td rowspan='1' colSpan='1' style='background-color:#f4f5f7' data-colwidth='184'><p data-renderer-start-pos='2049'><strong>Deactivate accounts</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='225'><p data-renderer-start-pos='2072'>When you suspend, archive, or delete accounts in your Google Workspace, you need to deactivate the account manually in your organization</p></td><td rowspan='1' colSpan='1' data-colwidth='351'><p data-renderer-start-pos='2212'>Automatically deactivate accounts in your organization that you suspend, archive, or delete in your Google Workspace</p></td></tr><tr><td rowspan='1' colSpan='1' style='background-color:#f4f5f7' data-colwidth='184'><p data-renderer-start-pos='2334'><strong>Personalize email invites</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='225'><p data-renderer-start-pos='2363'>Add a personal message in an email to new users</p></td><td rowspan='1' colSpan='1' data-colwidth='351'><p data-renderer-start-pos='2414'>Add a personal message in an email to new users</p></td></tr><tr><td rowspan='1' colSpan='1' style='background-color:#f4f5f7' data-colwidth='184'><p data-renderer-start-pos='2467'><strong>User login</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='225'><p data-renderer-start-pos='2481'>Users have a choice about how they log in, either with Google or with Atlassian </p></td><td rowspan='1' colSpan='1' data-colwidth='351'><p data-renderer-start-pos='2565'>Require synced users to log in only with Google </p></td></tr><tr><td rowspan='1' colSpan='1' style='background-color:#f4f5f7' data-colwidth='184'><p data-renderer-start-pos='2619'><strong>Disconnect Google Workspace account</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='225'><p data-renderer-start-pos='2658'>When you disconnect, we don't save any of your Google Workspace settings. You can start syncing your users again by setting up another connection to Google Workspace.</p></td><td rowspan='1' colSpan='1' data-colwidth='351'><p data-renderer-start-pos='2828'>When you disconnect, we don't save any of your Google Workspace settings. You can start syncing your users again by setting up another connection to Google Workspace</p></td></tr></tbody></table></div></div><h2 id='User-syncing'>User syncing</h2><p data-renderer-start-pos='3015'>The Google Workspace syncing process is a one-way sync. Any changes you make to Google Workspace will be reflected in Atlassian. Organization admins grant product access to a synced group or groups. </p><p data-renderer-start-pos='3216'>To choose how to sync:</p><ol class='ak-ol'><li><p data-renderer-start-pos='3240'>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</p></li><li><p data-renderer-start-pos='3322'>Navigate to <strong>Security</strong> > <strong>Identity providers </strong>and<strong> </strong>select<strong> </strong>your<strong> Google Workspace </strong>directory. </p></li><li><p data-renderer-start-pos='3412'>Select<strong> Sync all</strong> </p></li></ol><ul class='ak-ul'><li><p data-renderer-start-pos='3434'>To sync all existing and future users to a new group of Google Workspace users. Here’s an example of syncing all groups from your Google Workspace to your organization.</p></li></ul><p data-renderer-start-pos='3608'> </p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/2MYNV7gRHCLS1TX4OoDShI/9b4295a0cc3f0bc2b090720e5a2ee4fc/Google_Workspace_Sync_all_users' alt='Users sync from Google Workspace to one group in Atlassian'></div></div></div><p data-renderer-start-pos='3611'>3. Select <strong>Sync specific groups with their users</strong></p><p data-renderer-start-pos='3660'>To sync specific groups with their users, you’ll need a subscription to <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Atlassian Guard Standard</span></span></span>. </p><ul class='ak-ul'><li><p data-renderer-start-pos='3738'>Syncing specific groups with their users is a more convenient form of managing users since you can assign users to a specific group. Here’s an example of syncing specific groups from your Google Workspace to your organization.</p></li></ul><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/6LImn9VGZNw2FyUFzbySFb/b8f32ce157ff6fe1208822e426c5ca8a/Google_Workspace_sync_groups' alt='Sync specific groups from Google Workspace to Atlassian'></div></div></div><h3 id='Update-product-access-for-users'>Update product access for users</h3><p data-renderer-start-pos='4004'>After a sync is complete, you need to give product access to new users.</p><p data-renderer-start-pos='4077'>To grant product access for new users:</p><ol class='ak-ol'><li><p data-renderer-start-pos='4117'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</span></span></span></p></li><li><p data-renderer-start-pos='4122'><span><span class='text-fragment' data-testid='inline-text-fragment'><span><em>This step is different depending on your user management experience:</em></span></span></span><br>- Original: Select <strong>Product access </strong>in the left nav.<br>- Centralized: <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Select <strong>Products</strong></span></span></span>, then for the product you want to grant access to, select <strong>Manage Access</strong>.</p></li><li><p data-renderer-start-pos='4268'><strong>Add groups</strong> that have new users to products.</p></li></ol><h3 id='Enable-and-disable-sync'>Enable and disable sync</h3><p data-renderer-start-pos='4342'>You can enable and disable the syncing process at any time.</p><p data-renderer-start-pos='4403'>When you enable sync, your users sync from Google Workspace every 4 hours. When you disable sync, previously synced users maintain product access and your Google authentication setting still applies.</p><h2 id='Send-email-invites-with-a-personal-message'>Send email invites with a personal message</h2><p data-renderer-start-pos='4648'>When we create Atlassian accounts for new users during a sync, we automatically email them Atlassian account, product access, and login details. You can choose to add a personal message to the email with special instructions.</p><h2 id='Deactivate-accounts'>Deactivate accounts</h2><p data-renderer-start-pos='4896'>To automatically deactivate accounts, you’ll need a subscription to <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Atlassian Guard Standard</span></span></span>. </p><p data-renderer-start-pos='4970'>When you suspend, archive, or delete accounts in your Google Workspace, we automatically deactivate those accounts in your organization.</p><h2 id='User-login'>User login</h2><p data-renderer-start-pos='5120'>To require users to log in with Google, you’ll need a subscription to <span><span class='text-fragment' data-testid='inline-text-fragment'><span>Atlassian Guard Standard</span></span></span>.</p><p data-renderer-start-pos='5194'>G Suite authentication policies apply when users log in to your Atlassian products with Google. By default, both synced and unsynced users from Google Workspace choose whether to log in with Google or their Atlassian account.</p><p data-renderer-start-pos='5421'>If you opt for requiring users to log in with Google, we’ll share this in the email invite that we send to users with other account information.</p><h2 id='Use-Google-Workspace-single-sign-on-with-authentication-policies'>Use Google Workspace single sign-on with authentication policies</h2><p data-renderer-start-pos='5633'>You can configure your security settings in authentication policies. Authentication policies give you the<strong> </strong>flexibility to configure multiple security levels for different user sets within your organization. </p><p data-renderer-start-pos='5841'>Authentication policies also reduce risk by giving you the ability to<strong> </strong>test different single sign-on configurations on a subset of users before rolling them out to your whole company.</p><p data-renderer-start-pos='6025'>To enforce Google Workspace in an authentication policy:</p><ol class='ak-ol'><li><p data-renderer-start-pos='6083'>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</p></li><li><p data-renderer-start-pos='6165'>Navigate to <strong>Security</strong> > <strong>Identity providers </strong>and<strong> </strong>select<strong> </strong>your<strong> Google Workspace </strong>directory. </p></li><li><p data-renderer-start-pos='6256'>From the <strong>Google Workspace setup</strong> or <strong>Google Workspace settings</strong> page.</p></li><li><p data-renderer-start-pos='6326'>Select <strong>Enforce Google login </strong>for your users<strong>.</strong></p></li><li><p data-renderer-start-pos='6373'>Select <strong>Edit policies</strong> and follow the prompts.</p></li></ol><p data-renderer-start-pos='6423'>Learn more: <span><a href='https://support.atlassian.com/security-and-access-policies/docs/edit-authentication-settings-and-members/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>Edit authentication settings and members</a></span></p><h2 id='Manage-groups--users--and-product-access'>Manage groups, users, and product access</h2><p data-renderer-start-pos='6480'>You can manage your Google Workspace groups, users, and product access for your organization at any time. </p><p data-renderer-start-pos='6588'>To manage users and product access:</p><ol class='ak-ol'><li><p data-renderer-start-pos='6625'>Navigate to your organization at <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>.</p></li><li><p data-renderer-start-pos='6682'>Select <strong>Sites</strong> <strong>and</strong> <strong>Products </strong>in the left nav.</p></li><li><p data-renderer-start-pos='6728'>Go to either <strong>Users</strong> or <strong>Product access.</strong></p></li></ol><p data-renderer-start-pos='6771'>To manage groups:</p><ol class='ak-ol'><li><p data-renderer-start-pos='6790'>Go to your external Google Workspace to make group changes.</p></li></ol><h2 id='Resolve-group-conflicts-before-you-sync'>Resolve group conflicts before you sync</h2><p data-renderer-start-pos='6896'>When you set up user provisioning, you may run into the situation where your groups in your Atlassian site or organization have the same names as groups in your identity provider (IdP).</p><p data-renderer-start-pos='7083'>When you sync, we’ll warn you about duplicate group names between your IdP and your Atlassian sites. You’ll then be able to accept or reject changes to group members before you sync those groups. <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/provisioning-users/docs/resolve-group-conflicts-when-syncing-users/' title='https://support.atlassian.com/provisioning-users/docs/resolve-group-conflicts-when-syncing-users/'>Learn more about resolve group conflicts when syncing users</a></p><p data-renderer-start-pos='7340'> </p></div></div></div></div></div><div data-testid="feedback_buttons" class="feedback"><p class="feedback__question-text">Was this helpful?</p><button class="feedback__yes-button sc-jKJlTe dnzyaD" spacing="default" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">Yes</span></span></button><div 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