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itemType="https://schema.org/ListItem" class="Breadcrumbsstyle__Crumb-sc-16xz1hx-2 cBiDug"><a href="/service/messaging/" data-interaction-type="link-primary" itemProp="item" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hPvZoB" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">傳訊</span></a><svg xmlns="http://www.w3.org/2000/svg" width="8" height="8" viewBox="0 0 10 16" fill="currentColor" theme="[object Object]" class="Breadcrumbsstyle__Separator-sc-16xz1hx-3 kxqCcm"><path d="M.324 2.449 2.021.752 9.27 8l-7.248 7.248-1.697-1.697 5.551-5.552z"></path></svg><meta itemProp="name" content="傳訊"/><meta itemProp="position" content="3"/></li><li itemProp="itemListElement" itemscope="" itemType="https://schema.org/ListItem" class="Breadcrumbsstyle__Crumb-sc-16xz1hx-2 iYXkfi"><span data-interaction-type="link-primary" aria-current="page" itemProp="item" class="Breadcrumbsstyle__FauxLink-sc-16xz1hx-4 ihQZPj Linkstyle__LinkRoot-sc-1cm3ukq-2 hPvZoB"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">WordPress Live Chat</span></span><meta itemProp="name" content="WordPress Live Chat"/><meta itemProp="position" content="4"/></li></ol></nav><section id="hero" class="Basestyle__BaseRoot-sc-3zktjg-1 ilYjoA"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 btaUcD Gridstyle__Row-sc-1uhmtis-1 sc-ecc9c292-3 bEEqbX jiJRCp" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 bbWTuI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h1 class="Headingstyle__HeadingRoot-sc-150xww-0 erblZw">Best WordPress Live Chat Plugins</h1><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Engage your WordPress website visitors with a live chat plugin</h5><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 ialojv"><a href="/register/" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Free trial</a><a href="/demo" data-interaction-type="button-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 endJfX" data-garden-id="buttons.anchor" data-garden-version="8.76.2">View demo</a></div></div><div class="StyledCol-sc-inuw62-0 cZPYkB Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div shape="square" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jvviVs"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" fetchpriority="high" src="https://web-assets.zendesk.com/images/p-capabilities/messaging/hero-2x.jpg" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/></span></span></div></div></div></div></div></section></div></div></div></div></section></div><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">A guide to the best WordPress Chat Plugin</h2><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">上次更新日期: April 22, 2024</p><div class="sc-ecc9c292-0 iUiEoJ"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Customers expect convenience, speed, and personalization from your brand. And an effective live chat plugin for WordPress provides all three (and more) when it’s integrated within your existing systems and workflows.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">But with hundreds of WordPress chat plugins, just getting started can be overwhelming. So to help you take the first steps to implement a live chat plugin, we’ll cover what WordPress chat plugins are, how and why to use them, and how to evaluate them. By the end of this page, you’ll know everything you need to get up and running with a WP live chat of your own.</p> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> <a href="#definition" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">What is WordPress live chat?</a> </li><li><a href="#how" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">How do you use live chat in WordPress?</a> </li><li><a href="#comparison" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">A comparison chart of the 15 best chat plugins for WordPress</a> </li><li><a href="#overview" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">An overview of the 15 best live chat plugins for WordPress</a> </li><li><a href="#why" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Why use WordPress live chat plugins?</a> </li><li><a href="#features" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">What are the features that you need from your WordPress chat plugin?</a> </li><li><a href="#how-to-choose" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">How to choose the best WordPress chat plugin?</a> </li><li><a href="#faqs" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Frequently asked questions on WordPress live chat plugins</a> </li><li><a href="#trial" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Try WordPress live chat for free</a> </li></ul> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="definition"></span></p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">What is WordPress live chat?</h2><div class="sc-ecc9c292-0 iUiEoJ"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">WordPress live chat is like instant messaging for your WordPress site. It allows your service agents, salespeople, and any other customer-facing teams to communicate in real-time with visitors to your website. Built with a WordPress chat plugin like Zendesk Support for WordPress, live chat is a productive way to provide instant support to your users.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">WordPress live chat is often—but doesn’t have to be—integrated natively or via API with other important tools such as CRMs, knowledge bases, <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/service/messaging/chatbot/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">chatbots<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>, automation platforms, and more. You can implement live chat WordPress plugins manually with code or with a pre-built plugin that’s usually simple enough for non-developers to configure.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="how"></span></p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">How do you use live chat in WordPress?</h2><div class="sc-ecc9c292-0 iUiEoJ"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The easiest way to use live chat in WordPress is to download a plugin. Depending on the plugin you download, you may also need an account through the vendor that provides the plugin. For example, with Zendesk, you’d need to purchase—or do a free trial—of the software. Then, you could download the Zendesk WordPress plugin. From there, you’ll need to configure the chat widget, making <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/service/messaging/live-chat-customization/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">any customizations you want to<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Once the widget is installed and configured, usually, you’ll use your live chat software’s dashboard to manage the chats that come in through your WordPress site. So if you were using the Zendesk WordPress plugin, you’d use the Zendesk suite to track, manage, and respond to live chat messages.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="comparison"></span></p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">A comparison chart of the 15 best chat plugins for WordPress</h2><div class="sc-ecc9c292-0 iUiEoJ"><div style="overflow-x:auto"> <table class="sc-2a70aa94-0 bmdwwe"><thead><tr><th><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">WordPress Live Chat Software</h4></th><th><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Starting Price</h4></th><th><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free Trial?</h4></th><th><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Features</h4></th></tr></thead><tbody><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Zendesk</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">$55/agent per month</p> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes</p> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Easy-to-use interface & powerful integrations </li><li>Customizable chat widget </li><li>Advanced analytics </li><li>Optimized for mobile use </li></ul> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Livechat</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">$15/month</p> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes</p> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Chat history </li><li>Widget customization </li><li>Ticketing system </li></ul> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Olark</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">$19/month</p> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes</p> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> File sharing </li><li>Chat transfers </li><li>Visitor details </li></ul> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Tidio</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">$39/agent per month</p> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes</p> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Mobile-friendly widget </li><li>Website visitor tracking </li><li>Messenger, Instagram, and chatbot integrations </li></ul></td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">WP Social Chat</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">$30 one-time payment</p> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes</p> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Multiple team member accounts </li><li>Button position and layouts </li><li>Customizable colors and settings </li></ul> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Support Board</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">$59 one time payment</p> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">No</p> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Marketing live chat </li><li>Push notifications </li><li>Mobile-friendly </li></ul> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Pure Chat</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">$49/month</p> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes</p> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Widget customization </li><li>Transcript history </li><li>Real time analytics </li></ul> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Formilla</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">$24.99/month</p> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes</p> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Mobile-friendly app </li><li>Real time visitor monitoring </li><li>International language support </li></ul> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">3CX</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">$100/year</p> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes</p> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Offline message storage </li><li>Historical live chat records </li><li>Surveys and polls </li></ul> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">WP Telegram</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">$44.10</p> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">No</p> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Multiple channel support </li><li>Extendable with custom code </li><li>Customizable with filters </li></ul> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Facebook Chat</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Free with Facebook account</p> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes</p> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Auto-replies and answers </li><li>Guest mode for anonymous messaging </li><li>Mobile-friendly </li></ul> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Chatra</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">$17/month</p> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes</p> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Real time visitor list </li><li>Email integration  </li><li>Full Ecwid and Woocommerce support </li></ul> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">HubSpot</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">$45/month</p> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes</p> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Live chat and chatbot integration </li><li>Automated lead capture  </li><li>Quick installation and no coding </li></ul> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Smartsupp</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">$15/month</p> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes</p> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> GDPR compliant  </li><li>Visitor lists  </li><li>Chatbot “Smarty” integration </li></ul> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">JivoChat</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">$29/month</p> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes</p> </td><td> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Omnichannel communication </li><li>Visitor monitoring and smart triggers </li><li>Built-in CRM </li></ul> </td></tr></tbody></table> </div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="overview"></span></p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">An overview of the 15 best live chat plugins for WordPress</h2><div class="sc-ecc9c292-0 iUiEoJ"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"> <div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"> <div style="margin:unset" class="StyledCol-sc-inuw62-0 fAWGeY Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"> <ol class="Liststyle__OrderedListRoot-sc-1ptcc0u-0 dFXoyF bullet-default"><li>  <br/><span>Zendesk</span>  </li><li> <br/><span>LiveChat</span>  </li><li> <br/><span>Olark</span>  </li><li> <br/><span>Tidio</span>  </li><li> <br/><span>WP Social Chat</span>  </li><li> <br/><span>Support Board</span>  </li><li> <br/><span>Pure Chat</span> </li><li> <br/><span>Formilla</span> </li></ol> </div> <div style="margin:unset" class="StyledCol-sc-inuw62-0 fAWGeY Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"> <ol class="Liststyle__OrderedListRoot-sc-1ptcc0u-0 dFXoyF bullet-default" start="9"><li>  <br/><span>3CX</span> </li><li> <br/><span>WP Telegram</span>  </li><li> <br/><span>Facebook Chat</span>  </li><li> <br/><span>Chatra</span>  </li><li> <br/><span>HubSpot</span>  </li><li> <br/><span>Smartsupp</span>  </li><li> <br/><span>JivoChat</span>  </li></ol> </div> </div> </div> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">1. Zendesk live chat for WordPress</h3> <img alt="Zendesk live chat for WordPress" loading="lazy" src="//d1eipm3vz40hy0.cloudfront.net/images/p-zopim/web-widgets.png"/> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Any company aiming to convert more visitors into buyers, reduce support costs, and raise their CSAT scores can benefit from adding WP live chat to their service channel mix. And Zendesk is the most simple, flexible, and comprehensive way to offer WordPress live chat to your customers.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zendesk’s live chat plugin for WordPress streamlines your service operation with smart features like action-based prompts. For instance, suppose a customer is stuck on the checkout page; Zendesk’s best live chat plugin for WordPress will prompt one of your service agents to start a chat with this customer. From there, your agent can provide the assistance the customer needs to complete their purchase.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">As you can imagine, this results in higher conversions and more productive agents.</p> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">The Power of Zendesk—for WordPress</h4> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zendesk is an excellent way for companies to offer live chat for WordPress because it includes:</p><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> <b><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/blog/proactive-support-right-way-engage/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Proactive chat support<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>:</b> Triggers in chat notify agents when a customer has met preset conditions, like time spent on a certain page. Your agents can reach out, offer support, and provide a better user experience, increasing sales as a result. </li><li><b>Zendesk tracks key metrics:</b> From real-time monitoring to agent performance, so you can identify areas to improve and what tactics are working in your favor. </li><li><b>Uninterrupted support:</b> Access all your customer data and conversations from one place, so it’s easier for your team to switch between channels and provide the best experiences with Zendesk. </li></ul> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">WordPress Live Chat, Plus Much More</h4> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">If you’re only looking to add live chat, Zendesk’s plugin can help. But it’s worth knowing that Zendesk’s WordPress plugin covers a lot more than just live chat. Among other things, you can use Zendesk to turn WordPress blog comments into tickets, add knowledge base articles to your site, and <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/service/ticketing-system/wordpress-ticket-systems/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">manage tickets from your WordPress dashboard<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Essentially, everything you need to fully integrate WordPress into your service operation is at your fingertips when you install the Zendesk WordPress plugin.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">To get started with <a href="/service/messaging/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Zendesk chat</a> on your WordPress site, you’ll need a paid Zendesk plan (or a free trial). Once you have your account, you can follow these setup instructions for the <a target="_blank" rel="noopener noreferrer" href="https://support.zendesk.com/hc/en-us/articles/203659896-WordPress-Setting-up-and-using-the-Zendesk-Support-for-WordPress-plugin" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Zendesk Support for WordPress plugin<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>. After completing that step, you can <a target="_blank" rel="noopener noreferrer" href="https://support.zendesk.com/hc/en-us/articles/360022182054-Adding-the-Chat-widget-to-your-website" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">add your chat widget to your site<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> with an embed code.</p> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Pricing Plans:</h4> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Team: $55/month</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Growth: $89/month</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Professional: $115/month</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Enterprise: Contact sales</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Enterprise Plus: Contact sales</p><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free trial: 14 days</h4> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Features of Zendesk WordPress Plugin include:</h4> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/help-desk-software/ticketing-system/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Ticketing system<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> </li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/service/messaging/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Web, mobile, and social media messaging<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> </li><li>Support for email, voice, SMS, and live chat </li><li><a href="/service/answer-bot/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Zendesk AI chatbot</a> </li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/service/help-center/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Help center<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> </li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/service/routing-and-intelligence/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Automations and workflows<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> </li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/service/analytics/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Reporting and analytics<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> </li><li><a target="_blank" rel="noopener noreferrer" href="https://developer.zendesk.com/api-reference/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Robust APIs<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> </li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/apps/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Over 1000 prebuilt apps and integrations<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> </li><li><a target="_blank" rel="noopener noreferrer" href="https://support.zendesk.com/hc/en-us/articles/203663826-Single-sign-on-SSO-options-in-Zendesk" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Single sign-on<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> </li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/blog/knowledge-management-system/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Knowledge base management<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> </li><li><a target="_blank" rel="noopener noreferrer" href="https://support.zendesk.com/hc/en-us/community/posts/211694487-Set-Up-Smart-Alerts-and-Track-Specific-Customers-With-Dynamic-Triggers" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Smart triggers<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> </li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/blog/tip-of-the-week-turn-tickets-into-prepared-responses-with-macros/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Canned responses<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> </li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/blog/guide-to-omnichannel-support/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Omnichannel support<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> </li></ul> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/apps/support/wordpress/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Learn more about Zendesk and WordPress<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></p> <div style="overflow-x:auto"> <table class="sc-2a70aa94-0 bmdwwe"><tbody><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Starting price</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">$55/month</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free trial</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">14 days</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free plan</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">No</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Best for</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">SMB to enterprise-level</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Customizable chat box</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">yes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Chat history</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">yes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free conversations per month</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Unlimited</p> </td></tr></tbody></table> </div> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">2. <a target="_blank" rel="noopener noreferrer" href="https://wordpress.org/plugins/wp-live-chat-software-for-wordpress/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">LiveChat’s WordPress Plugin<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <img alt="LiveChat’s WordPress Plugin" loading="lazy" src="https://ps.w.org/wp-live-chat-software-for-wordpress/assets/screenshot-2.png?rev=2303190"/> <p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD"><a target="_blank" rel="noopener noreferrer" href="https://ps.w.org/wp-live-chat-software-for-wordpress/assets/screenshot-2.png?rev=2303190" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image credit<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">LiveChat’s plugin for WordPress is a flexible, yet powerful option for implementing live chat on your WordPress. It works with plenty of WordPress site builders, which makes it simple and intuitive to implement. LiveChat also has partnerships with major e-commerce software such as WooCommerce, BigCommerce and more. So if you’re in e-commerce, LiveChat’s WordPress Plugin could work for your site.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Use LiveChat to proactively reach out to website visitors, or use the chat box as an offline web form to collect emails for your mailing list. You can also personalize your chat boxes to match your branding, and add team member photos so customers know who they’re talking to. The live chat plugin works with any WordPress theme or template without requiring modification.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">While you can download LiveChat’s WordPress plugin for free, you’ll need a paid LiveChat plan to use the plugin. Their standard plan is the Team plan which includes functionality beyond the scope of a simple live chat plugin such as ticketing. If you’d like to test the plugin out, you can by starting a free 14-day trial with LiveChat.</p> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Pricing Plans:</h4> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Starter: $19/month</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Team: $39/month</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Business: $59/month</p><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free trial: 14 days</h4> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free plan: Not available</h4> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">LiveChat WordPress Plugin Features</h4> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Website visitor tracking </li><li>Unlimited chats </li><li>24/7 live chat support </li><li>Third-party app integrations </li><li>Multi-website support </li><li>Shareable direct chat links </li><li>Canned responses </li><li>Widget customization </li><li>Support and agent ratings </li><li>Reports and analytics </li><li>iOS and Android apps </li></ul> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/apps/support/livechat/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Learn more about LiveChat for Zendesk<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></p> <div style="overflow-x:auto"> <table class="sc-2a70aa94-0 bmdwwe"><tbody><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Starting price</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">$19/month per agent billed monthly</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free trial</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">14 days</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free plan</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">No</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Best for</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Start ups, small and medium-sized businesses</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Customizable chat box</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">yes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Chat history</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">yes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free conversations per month</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Unlimited</p> </td></tr></tbody></table> </div> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">3. <a target="_blank" rel="noopener noreferrer" href="https://et.wordpress.org/plugins/olark-live-chat/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">OIark WordPress Plugin<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <img alt="OIark WordPress Plugin" loading="lazy" src="https://ps.w.org/olark-live-chat/assets/screenshot-1.png?rev=2498409"/> <p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD"><a target="_blank" rel="noopener noreferrer" href="https://ps.w.org/olark-live-chat/assets/screenshot-1.png?rev=2498409" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image credit<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Olark’s live chat software is known for its elegant blend of sophistication and simplicity. Its live chat WordPress plugin is similarly intuitive yet powerful; all you have to do is install the Olark plugin on WordPress, refresh your site, and your chatbox will be ready to use. Once it’s installed, you’re free to create workflow rules, customize your chat widget, save chat transcripts, and more.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The Olark WordPress plugin live chat feature can be easily integrated with your CRM and email marketing tools. Set up automation rules to speed along conversations, and gather real time reporting on agent activity and visitor behavior. Plus, you can save full chats to your archives and reference them later to help collect even more insight on your customers.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">From within your WordPress dashboard, you can also add API calls and set your Olark live chat to localize any communications to your website visitor’s local language. You can try out the Olark WordPress plugin for free but for more advanced features and no limits on your number of chats, you’ll need to opt for a paid plan from Olark.</p> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Pricing Plans:</h4> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">$29/month</p><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free trial: 14 days</h4> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free plan: Not available</h4> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Olark Plugin Features</h4> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Proactive chat </li><li>Custom messages </li><li>Chat routing </li><li>Automatic greetings </li><li>Live chat analytics </li><li>Customizable agent alerts </li><li>Pre-chat surveys </li><li>Real-time translation </li><li>Drag and drop editor </li><li>Transcript search and filter </li><li>Customizable langue strings </li></ul> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/apps/support/olark-live-chat/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Learn more about Olark for Zendesk<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></p> <div style="overflow-x:auto"> <table class="sc-2a70aa94-0 bmdwwe"><tbody><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Starting price</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">$29/month per agent</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free trial</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">14 days</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free plan</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">No</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Best for</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Higher education and small to mid-sized businesses</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Customizable chat box</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">yes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Chat history</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">yes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free conversations per month</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Unlimited</p> </td></tr></tbody></table> </div> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">4. <a target="_blank" rel="noopener noreferrer" href="https://wordpress.org/plugins/tidio-live-chat/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Tidio WordPress Plugin<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <img alt="Tidio WordPress Plugin" loading="lazy" src="https://ps.w.org/tidio-live-chat/assets/screenshot-2.png?rev=2583402"/> <p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD"><a target="_blank" rel="noopener noreferrer" href="https://ps.w.org/tidio-live-chat/assets/screenshot-2.png?rev=2583402" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image credit<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Tidio’s free live chat for WordPress plugin is quick to install, mobile-friendly, and it provides support for email and Facebook Messenger. Plus, you can take much of the heavy lifting off of your service agents because Tidio also includes chatbots. One of Tidio’s key features is its incoming visitor notification, which enables your agents to engage visitors as soon as they arrive.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Give your widget the look and feel of your branding, and deploy it seamlessly on your website, browser, or mobile device. Plus, all conversations can be accessed from one easy-to-view panel, so agents can manage their conversations from one place. And with natural language processing, you can get a head start on understanding and fixing customer issues.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">And, to help you save time, Tidio provides a no-code, drag-and-drop chatbot building and templates for common chatbot flows, such as an abandoned shopping cart. You can get access to Tidio—and most of its features—with Tidio’s free plan and plugin. But the free plan does come with fairly limited visitor counts, email volume, and chat operator seats.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Give your widget the look and feel of your branding, and deploy it seamlessly on your website, browser, or mobile device. Plus, all conversations can be accessed from one easy-to-view panel, so agents can manage their conversations from one place. And with natural language processing, you can get a head start on understanding and fixing customer issues.</p> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Pricing Plans:</h4> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Starter: $39/month</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Team: $79/month</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Scale: $399/month</p><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free trial: 7 days</h4> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free plan: Free up to 2 agents</h4> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Tidio WordPress Plugin Features</h4> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Free iOS & Android mobile app </li><li>Live typing preview </li><li>Built-in chatbots </li><li>Over 20 integrations </li><li>Automated conversations </li><li>Customizable chat widget </li><li>Support for email and Messenger </li><li>OPen SSL </li><li>Single panel view </li><li>Drag and drop visual editor </li><li>No coding required </li></ul> <div style="overflow-x:auto"> <table class="sc-2a70aa94-0 bmdwwe"><tbody><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Starting price</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">$39/month up to 5 operators</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free trial</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">7 days</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free plan</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Free up to 2 agents</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Best for</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Small businesses</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Customizable chat box</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">yes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Chat history</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">yes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free conversations per month</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Unlimited</p> </td></tr></tbody></table> </div> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">5. <a target="_blank" rel="noopener noreferrer" href="https://ps.w.org/wp-whatsapp-chat/assets/banner-772x250.jpg?rev=2476299" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">WP Social Chat<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <img alt="WP Social Chat" loading="lazy" src="https://ps.w.org/wp-whatsapp-chat/assets/banner-772x250.jpg?rev=2476299"/> <p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD"><a target="_blank" rel="noopener noreferrer" href="https://ps.w.org/tidio-live-chat/assets/screenshot-2.png?rev=2583402" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image credit<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">WhatsApp is the most popular messaging app in the world and WP Social Chat (formerly WhatsApp Chat WP) by QuadLayers allows your customers to start a WhatsApp conversation right from your WordPress website. WP Social Chat has over 100,000 active installations, and for good reason; their paid plans equip your team with unlimited agent accounts, customizable chat widgets, and pre-set greeting messages.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">With so many people already using WhatsApp for personal messaging, it only makes sense for businesses to meet them where they are. The app is GDPR compatible, and with the premium version you have the option to include multiple team members and distinguish between them, so customers don’t get overwhelmed.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Plus, you can target your website visitors with chat boxes displayed on all your pages, or just a selection. WP Social Chat’s WordPress plugin also includes a free plan though you only get one agent and there is no customization available. The paid plans range from a one-time payment of $30 to $90.</p> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Pricing Plans:</h4> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Personal: $30 one-time payment</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Agency: $60 one-time payment</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Developer: $90 one-time payment</p><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free trial: Free download available</h4> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free plan: Free download available</h4> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">WP Social Chat Features </h4> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> WhatsApp contact box </li><li>WhatsApp button </li><li>Custom icons </li><li>Custom user messages </li><li>Multiple agent accounts </li><li>6-month personalized support </li><li>Customizable chatbox </li><li>Customizable agent messages </li><li>Set the first user or agent message </li></ul> <div style="overflow-x:auto"> <table class="sc-2a70aa94-0 bmdwwe"><tbody><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Starting price</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">$30 one-time payment</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free trial</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Free download available</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free plan</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Free download available</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Best for</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Small to mid-sized businesses already using WhatsApp</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Customizable chat box</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">yes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Chat history</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Information not available</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free conversations per month</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Unlimited</p> </td></tr></tbody></table> </div> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">6. <a target="_blank" rel="noopener noreferrer" href="https://board.support/wordpress" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Support Board plugin<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <img alt="Support Board plugin" loading="lazy" src="https://board.support/media/wordpress-admin.png"/> <p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD"><a target="_blank" rel="noopener noreferrer" href="https://board.support/media/wordpress-admin.png" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image credit<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Support Board’s live chat for WordPress plugin provides a solid set of must-have features for any live chat solution, including the ability to manage and respond to chats from directly within the WordPress dashboard. What sets it apart is its extensions that connect Slack and/or Diagflow. So if you’re loyal to either of those tools and plan to use them in your live chat implementation, Support Board is worth a look.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The Support Board live chat gives businesses the freedom to reach out to website visitors and begin a conversation and guide new shoppers to the products that are right for them. You can also collect emails to create marketing lists, and set notifications to your desktop, browser, and mobile devices so you never miss an opportunity to engage.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Another unique feature of Support Board is its one-time, fee-based pricing structure. Unlike many WordPress live chat plugins—which are free with a paid monthly plan—Support Board charges a one-time fee of $59. And if you want the Diagflow, Slack, or another extension, you’ll need to pay another one-time fee between $9 and $29.</p> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Pricing Plans:</h4> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">$59 one-time payment</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Apps from $9</p><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free trial: Not available</h4> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free plan: Not available</h4> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Features</h4> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Mobile app (iOS and Android) </li><li>Email piping </li><li>Offline messages </li><li>Panel and full-screen chat </li><li>Automations and triggers </li><li>Rich messages </li><li>Mobile app </li><li>Saved replies </li><li>Real-time queue </li><li>Agent ratings </li><li>Ticketing </li><li>Knowledge base </li><li>Chatbots </li></ul> <div style="overflow-x:auto"> <table class="sc-2a70aa94-0 bmdwwe"><tbody><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Starting price</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">$59 one-time payment</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free trial</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">No</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free plan</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">No</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Best for</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">WordPress users and Chatbot agencies</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Customizable chat box</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">yes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Chat history</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">yes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free conversations per month</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Unlimited</p> </td></tr></tbody></table> </div> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">7. <a target="_blank" rel="noopener noreferrer" href="https://wordpress.org/plugins/pure-chat/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Pure Chat<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <img alt="Pure Chat Wordpress plugin" loading="lazy" src="https://ps.w.org/pure-chat/trunk/screenshot-2.png?rev=2419647"/> <p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD"><a target="_blank" rel="noopener noreferrer" href="https://ps.w.org/pure-chat/trunk/screenshot-2.png?rev=2419647" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image credit<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Pure Chat’s simple Live Chat plugin for WordPress can have your site equipped with a live chat widget in less than an hour. Once it’s installed, you’ll use the browser-based or mobile app version of Pure Chat to interact with your prospects and customers. The mobile apps are available on iOS or Android.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The Pure Chat plugin was designed for simplicity and transparency. Plus, with real time analytics and contact history, agents can interact with customers with more confidence and a bigger picture. Integrate with 1000+ popular business apps to share conversation insights across teams so you can capitalize quickly on the highest value leads.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">And Pure Chat doubles as a lead collector because when you’re offline the chat box becomes an email form. Pure Chat offers two paid plans, Growth and Pro at $49 and $99 per month respectively, which you’ll need to purchase (or do a free trial of) to use their WordPress plugin. Both plans include all the foundational features you’d expect in a good live chat plugin for WordPress.</p> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Pricing Plans:</h4> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Growth: $49/month</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Pro: $99/month</p><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free trial: 30 days</h4> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free plan: Free forever up to 3 websites</h4> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Pure Chat Features</h4> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Engagement Hub </li><li>Chat notifications </li><li>CSV exports </li><li>Security roles (admin, power users, and operators) </li><li>One website </li><li>4 chat operators </li><li>Widget customization </li><li>Unlimited chat history </li><li>Canned responses </li><li>File transfer </li><li>Real-time analytics </li></ul> <div style="overflow-x:auto"> <table class="sc-2a70aa94-0 bmdwwe"><tbody><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Starting price</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">$49/month billed monthly with 1 website max</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free trial</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">30 days</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free plan</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Up to 3 websites</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Best for</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Small and mid-sized organizations</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Customizable chat box</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">yes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Chat history</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">yes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free conversations per month</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Unlimited</p> </td></tr></tbody></table> </div> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">8. <a target="_blank" rel="noopener noreferrer" href="https://wordpress.org/plugins/formilla-live-chat/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Formilla Live Chat<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <img alt="Formilla Live Chat" loading="lazy" src="https://ps.w.org/formilla-live-chat/assets/screenshot-1.png?rev=1828682"/> <p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD"><a target="_blank" rel="noopener noreferrer" href="https://ps.w.org/formilla-live-chat/assets/screenshot-1.png?rev=1828682" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image credit<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Mobile-friendly with AI-powered chatbots, visitor monitoring, and more, Formilla is a full-featured live chat WordPress plugin that’s also available for WooCommerce users. From Formilla’s live chat app—which is available on your mobile device or browser—you can respond to and manage chats, configure your chatbots, analyze live chat performance, and more.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The moment a visitor arrives on your website, track them with real time monitoring so you can see what products or services they’re most interested in. If it looks like a visitor is waffling or unsure of where to go, use Formilla Live Chat to proactively reach out and lend a hand, just like you would in an actual store. You can also target customers by their physical location or language, and personalize chat boxes with images of agents to give customers a more personalized feel to the conversation.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">To install this plugin, you’ll need to sign up for an account with Formilla. Fortunately, Formilla starts you with a 14-day free trial of their Premium plan priced at $24.99 when billed monthly, after which you’ll be downgraded to their Standard free plan if you decide not to upgrade.</p> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Pricing Plans:</h4> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Premium: $24.99/month</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Professional: $49.99/month</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Growth: $69.99/month</p><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free trial: 15 days</h4> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free plan: Free up to 30 chats/month and 1 chat agent</h4> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Formilla Live Chat Plugin</h4> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Customizable branding </li><li>Visitor monitoring </li><li>Smart message targeting </li><li>Visitor technical info </li><li>Custom attributes </li><li>In-app marketing automation </li><li>Keyboard shortcuts </li><li>Unlimited live chats </li><li>3rd party integrations </li><li>Canned responses </li><li>A.I. chat bots </li><li>Custom-build bots </li><li>Up to 2 chat agents </li></ul> <div style="overflow-x:auto"> <table class="sc-2a70aa94-0 bmdwwe"><tbody><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Starting price</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">$24.99/month billed monthly up to 2 agents</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free trial</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">15 days</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free plan</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Best for</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Legal, medical, realty, ecommerce, and SMBs</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Customizable chat box</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Chat history</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free conversations per month</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Unlimited</p> </td></tr></tbody></table> </div> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">9. <a target="_blank" rel="noopener noreferrer" href="https://wordpress.org/plugins/wp-live-chat-support/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">3CX Live Chat<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <img alt="3CX Live Chat" loading="lazy" src="https://ps.w.org/wp-live-chat-support/assets/screenshot-1.jpg?rev=2460304"/> <p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD"><a target="_blank" rel="noopener noreferrer" href="https://ps.w.org/wp-live-chat-support/assets/screenshot-1.jpg?rev=2460304" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image credit<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Formerly called WordPress Live Chat, 3CX Live Chat is a plugin for WordPress that enables you to easily install live chat on your site for one year free. With 3CX, your chat widget and its settings are fully customizable, and if you’re a 3CX user, your chat plugin will be fully integrated with 3CX’s entire communications system.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">3CX is undergoing major updates in 2022, with plans for the new plugin to include voice capability and an integrated team communication system. Users can access and pick up conversations from multiple channels from a single user interface and even begin video conferencing calls. And with mobile access for iOS and Android devices, agents can manage their conversations whether they’re at the office or working remotely.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">3CX can work well for service agents, salespeople, and anyone else who needs to converse with customers via WordPress live. With no limits on your number of agents, 3CX is designed to scale with you as your team grows. After your first year with 3CX, you’ll be charged $145 per year for the Pro plan while the self-managed Standard plan is free.</p> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Pricing Plans:</h4> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Standard (hosted): $100/year starting 2nd year</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Pro: $145/year starting 2nd year</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Enterprise: $180/year starting 2nd year</p><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free trial: Free for first year</h4> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free plan: Free forever up to 10 users on self-managed site</h4> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">3CX Live Chat Plugin</h4> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Chat sound enabling/disabling </li><li>Custom offline messages </li><li>Historical live chat records </li><li>Visitor ban based on IP address </li><li>Microsoft 365 integration </li><li>Screen sharing </li><li>Chat reporting </li><li>Customizable chatbox </li><li>Chat, video, and voice integrations </li><li>iOS, Android, desktop, and web apps </li><li>Surveys and polls </li></ul> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/apps/support/3cx/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Learn more about 3CX for Zendesk<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></p> <div style="overflow-x:auto"> <table class="sc-2a70aa94-0 bmdwwe"><tbody><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Starting price</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">$100 per year</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free trial</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Free for first year</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free plan</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Free edition for up to 10 users</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Best for</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Businesses of all sizes and from any industry looking to reduce telco costs</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Customizable chat box</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Chat history</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free conversations per month</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Unlimited</p> </td></tr></tbody></table> </div> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">10. <a target="_blank" rel="noopener noreferrer" href="https://wordpress.org/plugins/wptelegram/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">WP Telegram<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <img alt="WP Telegram Live Chat" loading="lazy" src="https://ps.w.org/wptelegram/assets/screenshot-1.jpg?rev=2500018"/> <p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD"><a target="_blank" rel="noopener noreferrer" href="https://ps.w.org/wptelegram/assets/screenshot-1.jpg?rev=2500018" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image credit<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Telegram’s end-to-end encryption is a notable feature that attracts many valuable customers to its messaging product. And WP Telegram is the live chat for WordPress plugin you need if you want to improve your ability to reach these customers. WP Telegram enables you to communicate with Telegram groups and channels automatically with a Telegram bot.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The private notifications module helps agents keep on top of conversations happening in Telegram so interactions don’t drop off or go stale. If an email sent through your WordPress site matches an email address added in the plugin, the message goes right to Telegram where it can be picked up by the team member who’s best qualified to handle it. </p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Perhaps the only downside is the implementation; you’ll need to follow the plugin’s instructions for creating a new bot, adding it to a group, and configuring the bot’s rules for sending content. If you have any trouble, though, you can get help with setup in WP Telegram’s public group @WPTelegramChat. Unlike other pricing models using a monthly subscription and charging per agent, WP Telegram bases its pricing models on the number of websites, with pricing for a single site starting at $44.10 and going up to $299 for 10-100 sites.</p> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Pricing Plans:</h4> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Single site: $44.10</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Up to 5 sites: $89.10</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Up to 10 sites: $134.10</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Up to 100 sites: $299</p><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free trial: Not available</h4> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free plan: Free forever</h4> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Features</h4> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Automatically send posts to Telegram </li><li>Send featured image along with the text/excerpt </li><li>Add inline button and delayed posts </li><li>Bot automation rules </li><li>Support for WooCommerce text fields </li></ul> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/apps/support/telegram-channel/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Learn more about using Telegram with Zendesk<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></p> <div style="overflow-x:auto"> <table class="sc-2a70aa94-0 bmdwwe"><tbody><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Starting price</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Free forever</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free trial</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">No</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free plan</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Free forever plan</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Best for</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Personal use and businesses of all sizes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Customizable chat box</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Chat history</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free conversations per month</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Information not available</p> </td></tr></tbody></table> </div> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">11. <a target="_blank" rel="noopener noreferrer" href="https://wordpress.org/plugins/facebook-messenger-customer-chat/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Facebook Chat<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <img alt="Facebook Chat" loading="lazy" src="https://ps.w.org/facebook-messenger-customer-chat/assets/screenshot-1.png?rev=2398892"/> <p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD"><a target="_blank" rel="noopener noreferrer" href="https://ps.w.org/facebook-messenger-customer-chat/assets/screenshot-1.png?rev=2398892" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image credit<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">While it’s still behind WhatsApp in terms of global popularity, Facebook Messenger is immensely popular. And it’s the messaging app of choice in the United States. The Facebook Chat plugin enables you to extend the Facebook Messenger experience into your WordPress website. Once it’s set up, your prospects and customers can interact with your business the same way they do on Messenger.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">When you’re offline, send auto-replies to the most commonly asked questions so customers don’t feel abandoned. Plus, customers can continue their conversation with you even after they’ve moved on from your website. Even customers without a Facebook account can reach out using the anonymous Guest Mode.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Even better, this live chat plugin for WordPress retains your customers’ Messenger chat history to ensure every conversation is a seamless experience for agents and customers. Speaking of seamless, your visitors don’t even have to login into Facebook to use the Messenger interface. The plugin is free and all you need is a Facebook page to make it work.</p> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Pricing Plans:</h4> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Free for Facebook users</p><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free trial: Free for Facebook users</h4> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free plan: Free for Facebook users</h4> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Facebook Chat Plugin Features</h4> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Business page inbox </li><li>Off-site chat </li><li>Guest mode for non-Facebook users </li><li>Website to Messenger chat history </li><li>Chat transcripts </li><li>Messenger interface </li><li>Auto replies and FAQ </li></ul> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/service/messaging/whatsapp-facebook/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Learn more about using Facebook Messenger with Zendesk<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></p> <div style="overflow-x:auto"> <table class="sc-2a70aa94-0 bmdwwe"><tbody><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Starting price</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Free for Facebook users</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free trial</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Free for Facebook users</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free plan</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Free for Facebook users</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Best for</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Small businesses with active Facebook accounts</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Customizable chat box</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Chat history</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free conversations per month</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Unlimited</p> </td></tr></tbody></table> </div> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">12. <a target="_blank" rel="noopener noreferrer" href="https://wordpress.org/plugins/chatra-live-chat/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Chatra Live Chat<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <img alt="Chatra Live Chat" loading="lazy" src="https://ps.w.org/chatra-live-chat/trunk/screenshot-1.jpg?rev=2523442"/> <p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD"><a target="_blank" rel="noopener noreferrer" href="https://ps.w.org/chatra-live-chat/trunk/screenshot-1.jpg?rev=2523442" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image credit<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Chatra is live chat software designed for sales. It includes features that help agents close sales like group chats, full conversation histories, and distinct colors and names so salespeople can distinguish between visitors. In addition to live chat, Chatra’s paid plans include an email helpdesk, Facebook Messenger, Instagram Direct, chatbots, and more.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Using the exit-intent feature, agents can start a conversation when it looks like a website visitor is about to leave. The live typing insights feature also lets them see what visitors are going to say before they hit send, giving agents a head start on finding answers and solutions. And with conversation history, it’s easy to view past interactions so you can continue building relationships with customers without starting from square one every time.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The free plan only has live chat and its features are limited. To set up Chatra, you’ll need to create an account and install the plugin for WordPress then place the widget code on your site. From there, you’ll have access to the software through Chatra’s native interface.Users can choose to be billed annually or monthly, with the Essential plan beginning at $17 per month billed annually, or $21 on a month-to-month basis.</p> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Pricing Plans:</h4> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">$17/month per agent</p><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free trial: 10 days</h4> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free plan: Free forever plan for 1 agent</h4> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Chatra Live Chat Plugin Features</h4> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Visitor information </li><li>Targeted chats/triggers </li><li>Group chats </li><li>Live typing insights </li><li>On and offline chat widget </li><li>Email helpdesk </li><li>Messenger and Instagram Direct </li><li>Form and lead capture bot </li><li>Browser dashboard </li><li>Mac and Windows desktop apps </li><li>Complete conversation history </li><li>Email chat transcripts </li></ul> <div style="overflow-x:auto"> <table class="sc-2a70aa94-0 bmdwwe"><tbody><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Starting price</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">$17 per agent/month</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free trial</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">10 days</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free plan</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Free forever for 1 agent</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Best for</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Ecommerce, software, financial, lega, and automotive companies</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Customizable chat box</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Chat history</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free conversations per month</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Unlimited</p> </td></tr></tbody></table> </div> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">13. <a target="_blank" rel="noopener noreferrer" href="https://wordpress.org/plugins/leadin/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">HubSpot Live Chat<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <img alt="HubSpot Live Chat" loading="lazy" src="https://ps.w.org/leadin/assets/screenshot-1.png?rev=2580889"/> <p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD"><a target="_blank" rel="noopener noreferrer" href="https://ps.w.org/leadin/assets/screenshot-1.png?rev=2580889" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image credit<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">HubSpot’s free WordPress live chat plugin enables you to use your WordPress site to engage visitors with chatbots and live chat, plus a whole lot more. In addition to live chat capabilities, HubSpot’s WordPress plugin gives you access to an email design editor, marketing automation, HubSpot’s free CRM, and built-in analytics.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Give website visitors 1:1 attention so you can nurture leads with a personalized touch. View a full timeline of a contact’s page views to gain insight into the products or services that interest customers most, and view past conversations with contacts to save everyone from having to repeat themselves when talking to a new rep or if a long time has passed since the last conversation.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The forms you use to engage leads via live chat sync automatically with your HubSpot CRM—assuming you’re using HubSpot’s CRM. From within WordPress, you can manage these new leads, segment them, and analyze their interaction with your website. You can get started with the HubSpot WordPress plugin for free but more advanced features will require a Starter, Professional or Enterprise version of HubSpot’s Operations Hub.</p> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Pricing Plans</h4> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Starter: $45/month</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Professional: $800/month</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Enterprise: $3,200/month</p><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free trial: 14 days</h4> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free plan: Free forever plan includes basic bots and live chat options</h4> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Features</h4> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Over 400 native integrations </li><li>Built-in analytics </li><li>Forms and popups </li><li>CRM platform </li><li>Lead management </li><li>Newsletter signup form template </li><li>Event registration template </li><li>Form and popup builder </li><li>Knowledge base and support bot </li><li>Built-in marketing analytics </li></ul> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/apps/support/hubspot/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Learn more about using HubSpot with Zendesk<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></p> <div style="overflow-x:auto"> <table class="sc-2a70aa94-0 bmdwwe"><tbody><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Starting price</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">$45/month</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free trial</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">14 days</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free plan</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Free forever plan</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Best for</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Small, mid-sized, and enterprise businesses</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Customizable chat box</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Chat history</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free conversations per month</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Unlimited</p> </td></tr></tbody></table> </div> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">14. <a target="_blank" rel="noopener noreferrer" href="https://wordpress.org/plugins/smartsupp-live-chat/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Smartsupp Live Chat<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <img alt="Smartsupp Live Chat" loading="lazy" src="https://ps.w.org/smartsupp-live-chat/assets/screenshot-1.png?rev=2564767"/> <p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD"><a target="_blank" rel="noopener noreferrer" href="https://ps.w.org/smartsupp-live-chat/assets/screenshot-1.png?rev=2564767" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image credit<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The Smartsupp Live Chat WordPress plugin combines live chat software with chatbots and advanced reporting capabilities to help you take your service operation to the next level. You can get started and download the plugin for free with Smartsupp’s free plan but you’ll need a paid plan to remove limits on the number of chatbots and reporting capabilities.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Using advanced real-time monitoring, the Smartsupp Live Chat plugin lets you see how visitors move around your site, giving you more insight into your most popular offerings. Reach out with proactive messages to customers who just need a final nudge to purchase by offering a promotional code or other enticing offer, and view video recordings of web traffic to see if your site needs any optimization to help customers navigate your shop.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Smartsupp has a mobile app compatible with Android or iOS devices as well as support for seven languages including English, Spanish, German, Polish, French, Czech, and Italian. And you can connect Smartsupp WP live chat to your Facebook page to provide a seamless multi-channel experience. Smartsupp has a huge range when it comes to pricing, with the Standard Plan for freelancers and personal websites starting at $15 per month and the tailor-made Ultimate Plan starting from $2,000 a year.</p> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Pricing Plans</h4> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Standard: $15/month</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Pro: $72/month</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Ultimate: $2,000/year</p><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free trial: 14 days.</h4> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free plan: Available for one agent and up to 100 conversations/month.</h4> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Smartsupp Live Chat Plugin Features</h4> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Mobile-friendly </li><li>Video recordings </li><li>Conversation history </li><li>Visitor filters </li><li>Block visitor </li><li>Sound and visual notifications </li><li>Web dashboard </li><li>Three agents </li><li>Unlimited websites </li><li>GDPR compliance </li><li>Email </li><li>Messenger integration </li><li>File-sharing </li><li>Team stats and routings </li></ul> <div style="overflow-x:auto"> <table class="sc-2a70aa94-0 bmdwwe"><tbody><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Starting price</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">$45/month</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free trial</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">14 days</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free plan</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Free forever plan</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Best for</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Freelancers, SMBs, and enterprise businesses</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Customizable chat box</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Chat history</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free conversations per month</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">100</p> </td></tr></tbody></table> </div> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">15. <a target="_blank" rel="noopener noreferrer" href="https://wordpress.org/plugins/jivochat/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">JivoChat Live Chat<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></h3> <img alt="JivoChat Live Chat" loading="lazy" src="https://ps.w.org/jivochat/assets/screenshot-2.png?rev=1650940"/> <p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD"><a target="_blank" rel="noopener noreferrer" href="https://ps.w.org/jivochat/assets/screenshot-2.png?rev=1650940" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Image credit<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">JivoChat is a live chat plugin for WordPress and so much more. In addition to live chat, JivoChat enables you to converse with your customers on the phone, over email, and through social media. Its implementation and design are customizable so you can adjust it to your messaging strategy and brand identity. Also, JivoChat provides its own native CRM and allows you to connect a CRM if you already have one.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Keep all conversations in one place so agents don’t have to search through multiple channels to dig up old interactions. Transfer chats to agents who are better suited for a particular conversation, or open up chats to additional reps when more brain power is needed to answer questions or solve tough problems. You can also track visitor movement in real time on your website and use live chat to engage proactively, before the customer has a chance to become distracted and leave your shop. Widgets are customizable by style, position, customer behavior, and more to give businesses full control over their live chat branding.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">JivoChat’s live chat features include all the basics, such as canned responses and offline messages, and many advanced capabilities, like multi-agent chats and a built-in CRM. When you sign up for JivoChat, you’ll be enrolled in a 14-day free trial of a paid plan. If you decide not to upgrade, you’ll be downgraded after 15 days to their free plan with limited features.</p> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Pricing Plans:</h4> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Professional: $19/month</p><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free trial: 14 days</h4> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Free plan: Basic version free up to 5 agents</h4> <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">JivoChat Live Chat Plugin Features</h4> <ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li> Visitor tracking </li><li>Built-in CRM </li><li>Chatbot connections </li><li>Unlimited chat history </li><li>Chat transfer </li><li>Canned responses </li><li>Smart triggers </li><li>GDPR compliance </li><li>Automatic translator </li><li>Geo IP-based behaviors </li><li>Offline messages </li><li>Omnichannel </li></ul> <div style="overflow-x:auto"> <table class="sc-2a70aa94-0 bmdwwe"><tbody><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Starting price</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">$19/month per agent billed annually</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free trial</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">14 days</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free plan</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Free up to 5 agents</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Best for</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Ecommerce, institutional websites, blogs, real estate companies, schools</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Customizable chat box</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Chat history</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Yes</p> </td></tr><tr><td> <h5 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Free conversations per month</h5> </td><td> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Unlimited</p> </td></tr></tbody></table> </div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="why"></span></p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Why use WordPress chat plugins?</h2><div class="sc-ecc9c292-0 iUiEoJ"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">WordPress is one of the most popular content management systems in the world. And a big reason for that is the powerful yet easy-to-use extensibility provided by WordPress plugins. The best live chat for WordPress is no exception; many brands use WordPress chat plugins for the following powerful benefits:</p> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Instant support</h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">When we asked participants what the top factor in a good <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/blog/why-companies-should-invest-in-the-customer-experience/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">customer experience<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> was, quick resolution time came out on top. This isn’t surprising, but the point is that a WordPress chat plugin is often the most feasible way to provide the kind of instant support that customers demand. Businesses that use WordPress can invest in a WordPress live chat plugin and send their first chat messages directly from their site within a day.</p> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Elevate customer satisfaction</h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">When you provide support on time, customers will respond and your CSAT score will rise. Of course, providing quick support is one thing; providing it at scale is another entirely. And that’s where WordPress live chat plugins really shine. Because you can integrate your plugin with other tools, such as chatbots, you can leverage automation, <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/blog/customers-really-feel-conversational-ai/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">AI<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>, and machine learning to handle simpler customer queries and save your agents’ time for more complicated issues.</p> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Increase conversion rates</h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Be there for your customers before they even ask. If a customer gets stuck on a page for a long time, WordPress for live chat will prompt a support agent to proactively start a chat within your website. From there, the agent can offer the customer assistance and help answer any questions they have before making their purchase. This allows agents and salespeople to be more targeted and relevant in their outreach which helps to increase conversion rates.</p> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Increase the value of your customers</h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Compared to those who don’t, customers that chat with a brand are three times more likely to convert. That same group of customers also typically buys more—on average, their cart value is 10 to 15 percent higher. In this way, WordPress live chat plugins can increase your customer’s lifetime value meaning your company creates more value with each customer. By extension, your agents become more valuable too since they can spend their time on only the most relevant prospects.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="features"></span></p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">What are the features that you need from your WordPress chat plugin?</h2><div class="sc-ecc9c292-0 iUiEoJ"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Convenient interface</h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The interface through which your agents chat with customers will significantly influence the quality of the chat experience for everyone. With WordPress chat plugins, you’ll encounter two types of interfaces; native and third-party dashboards. Native dashboards exist within your WordPress dashboard while third-party dashboards exist within live chat apps hosted by your <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/service/messaging/live-chat/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">live chat software<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> provider.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Typically, third-party dashboards are more flexible and sophisticated. But how convenient they are for your agents comes down to personal preference and existing workflow. Make sure to solicit your agents’ opinions on the convenience of any WordPress chat plugin you choose.</p> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Automation</h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Live chat is a unique experience that many customers prefer over other channels like phone or email. But the secret of what makes live chat so valuable for businesses isn’t just that your customer’s like it. Rather, it’s the fact that with <a target="_blank" rel="noopener noreferrer" href="https://support.zendesk.com/hc/en-us/articles/115015790028-Automations-resources-and-recipes" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">automation rules<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> for simple queries, your WordPress chat plugin can resolve a large proportion of customer questions on its own.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Automation makes live chat even more valuable for businesses because it enables organizations to provide cost-efficient service in a channel that customers already prefer.</p> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Reporting and analytics</h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Some level of reporting and analytics is a must-have for your live chat plugin for WordPress. Not only does reporting allow your managers to provide data-driven feedback for your agents, but it also provides transparency for the rest of the business. This is critical when you’re trying to determine where and how much resources you should be investing in your business.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">In fact, more advanced analytics systems can even provide data regarding customer sentiment which can help guide product development, sales, marketing, and service decisions.</p> <h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Self-service options</h3> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/blog/customer-self-service-guide-helping-customers-help/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Self-service options<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> like <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/service/help-center/knowledge-base-software/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">knowledge bases<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> are a vital complement to live chat. Like automation rules, self-service helps your customers find answers to frequently asked questions which saves your agents for the customer who really needs them. Plus, even when your live chat is offline after working hours, your customers always have a place they can go to resolve their issues.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="how-to-choose"></span></p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">How to choose the best WordPress chat plugin?</h2><div class="sc-ecc9c292-0 iUiEoJ"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Only someone who knows your organization, workflow, existing systems, and future growth plans can accurately say which of the best chat plugins for WordPress is right for you. And no one has the time to try more than—at most—a few different plugins. So to improve your chances of choosing the best WordPress chat plugin for you, we recommend using the following as your main criteria:</p> <ol class="Liststyle__OrderedListRoot-sc-1ptcc0u-0 cGHfGt list-num-circle"><li> <b>Effectiveness of integration with WordPress and other systems</b><br/> <br/>It’s highly unlikely your WordPress chat plugin will be the only component of your sales, service, and/or marketing operations. Other systems, such as <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/sell/features/crm-software/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">CRMs<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>, <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/service/analytics/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">customer analytics software<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>, and so much more, will need to exchange data with your WordPress chat plugin. So before you make a decision, make sure your plugin has easy and effective integrations with your existing systems. </li><li><b>Current and future feature/cost fit</b><br/> <br/>It’s all too common to choose a WordPress chat plugin that costs more because of features that you don’t need. But at the same time, your business will likely look far different in the not-too-distant future. So finding a chat plugin that can fit your current needs and budget as well as scale up when you need it to, is critical. </li><li><b>Agent and customer experience</b><br/> <br/>The best live chat plugin for WordPress is the one your agents and customers love to use. After all, the quality of both their experiences will dictate the satisfaction and value of your customers. So if possible, make sure your agents have a chance to use whichever plugin you choose before you commit to any long-term contracts. Also, take the time to test the software from the customer’s side whether through user testing or by walking through the software yourself. <br/><span id="faqs"></span></li></ol></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jcTdzb Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Frequently asked questions</h2><div class="sc-ecc9c292-0 iUiEoJ"><div itemType="https://schema.org/FAQPage" class="StyledAccordion-sc-niv9ic-0 dgZvap Accordionstyle__AccordionRoot-sc-ga9m60-0 ezJqxF" data-garden-id="accordions.accordion" data-garden-version="8.76.2"><div itemProp="mainEntity" itemType="https://schema.org/Question" class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R6d8e76:--trigger:0" role="button" tabindex="0" aria-controls=":R6d8e76:--panel:0" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h4 itemProp="name" class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Does WordPress have live chat?</h4></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R6d8e76:--panel:0" aria-hidden="true" aria-labelledby=":R6d8e76:--trigger:0" itemProp="acceptedAnswer" itemType="https://schema.org/Answer" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The default implementation of WordPress doesn’t have live chat, which is why you’ll need to download a live chat plugin or manually add the code for a live chat widget.</p> </div></section></div><div itemProp="mainEntity" itemType="https://schema.org/Question" class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R6d8e76:--trigger:1" role="button" tabindex="0" aria-controls=":R6d8e76:--panel:1" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h4 itemProp="name" class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Where to put a live chat script in WordPress page?</h4></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R6d8e76:--panel:1" aria-hidden="true" aria-labelledby=":R6d8e76:--trigger:1" itemProp="acceptedAnswer" itemType="https://schema.org/Answer" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">If you decide to manually copy a live chat script rather than use a plugin, you’ll need to put the live chat script into the footer of your WordPress page. To do this, you’ll need the help of a developer unless you have a plugin like <a target="_blank" rel="noopener noreferrer" href="https://wordpress.org/plugins/insert-headers-and-footers-script/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Header and Footer Scripts<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>, which enables non-developers to access the header and footer of their WordPress websites.</p> </div></section></div><div itemProp="mainEntity" itemType="https://schema.org/Question" class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R6d8e76:--trigger:2" role="button" tabindex="0" aria-controls=":R6d8e76:--panel:2" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h4 itemProp="name" class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">How many active agents will you have at one time with WordPress live chat? </h4></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R6d8e76:--panel:2" aria-hidden="true" aria-labelledby=":R6d8e76:--trigger:2" itemProp="acceptedAnswer" itemType="https://schema.org/Answer" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The number of active agents you can have at one time with WP live chat depends on the live chat software you’re using. For example, on the Support Team with Zendesk’s WordPress live chat, you’ll be billed $19 per agent per month with no limit on users.</p> </div></section></div><div itemProp="mainEntity" itemType="https://schema.org/Question" class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R6d8e76:--trigger:3" role="button" tabindex="0" aria-controls=":R6d8e76:--panel:3" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h4 itemProp="name" class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">How much money should you be willing to spend on a WordPress live chat plugin?</h4></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R6d8e76:--panel:3" aria-hidden="true" aria-labelledby=":R6d8e76:--trigger:3" itemProp="acceptedAnswer" itemType="https://schema.org/Answer" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The amount of money you’re willing to spend on a WordPress live chat plugin should be a small fraction of the value the plugin adds for your business. More specifically, unless you’re purchasing a standalone WordPress live chat plugin, it should be free. For example, once you purchase a plan from Zendesk, you can download the Zendesk WordPress plugin for free.</p> </div></section></div></div> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><span id="trial"></span></p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fAWGeY Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Try WordPress live chat for free</h2></div><div class="StyledCol-sc-inuw62-0 jHrYwl Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Companies looking to improve conversion rates and turn more visitors into buyers, as well as companies looking to reduce support costs while improving CSAT should consider WordPress live chat as a support channel. And given that it's the best chat plugin for WordPress, you’d be well advised to start with a free trial of Zendesk.</p> <div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 ialojv"><a target="_blank" rel="noopener noreferrer" href="//www.zendesk.com/register/" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Start a free trial<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gUTDzE Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Explore our resources</h2></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 elZec Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">There are many ways to provide great support with chat. Take a look.</p></div><div class="StyledCol-sc-inuw62-0 dpHgeZ Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 ialojv sc-e2fe0354-2 cTaaEo"><a href="/service/messaging/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Messaging software</span></a><a href="/service/messaging/live-chat/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Live chat software</span></a><a href="/service/answer-bot/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Answer bot</span></a><a href="/service/messaging/ai-chatbot/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">AI chatbot</span></a><a href="/service/messaging/apple-business-chat/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Apple messages for business</span></a><a href="/service/messaging/best-free-live-chat-software/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Free chat software</span></a><a href="/service/messaging/chatbot/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Chatbot</span></a><a href="/service/messaging/shopify-live-chat/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Shopify chat</span></a><a target="_blank" rel="noopener noreferrer" 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WordPress Live Chat Plugins","tier-subheading":"A guide to the best WordPress Chat Plugin","tier-hero-heading-text-color":"#fff","tier-bg-hero-color":"6","tier-cta-1-text":"Free trial","tier-cta-1-url":"/register/","tier-cta-1-color":"btn-orange","tier-copy-header":"//www.zendesk.com/register","tier-copy-checkbox":"btn-orange","tier-copy-headline":"btn-orange","tier-copy-body":"btn-orange","tier-right-screen-header":"btn-orange","tier-right-screen-checkbox":"btn-orange","tier-right-screen-headline":"btn-orange","tier-right-screen-body":"btn-orange","tier-right-screen-img":"btn-orange","tier-left-screen-header":"btn-orange","tier-left-screen-checkbox":"btn-orange","tier-left-screen-headline":"btn-orange","tier-left-screen-body":"btn-orange","tier-left-screen-img":"btn-orange","tier-right-screen-header-2":"btn-orange","tier-right-screen-checkbox-2":"btn-orange","tier-right-screen-headline-2":"btn-orange","tier-right-screen-body-2":"btn-orange","tier-right-screen-img-2":"btn-orange","tier-left-screen-header-2":"btn-orange","tier-left-screen-checkbox-2":"btn-orange","tier-left-screen-headline-2":"btn-orange","tier-left-screen-body-2":"btn-orange","tier-left-screen-img-2":"btn-orange","tier-brake-copy-header":"btn-orange","tier-brake-copy-checkbox":"btn-orange","tier-brake-copy-headline":"btn-orange","tier-brake-copy-body":"btn-orange","tier-center-screen-header":[{"tier-copy-headline":"Real-time support","tier-copy-body":"It's too often that a customer will be browsing a company’s website and find that they have a question they can’t find an answer to. Unfortunately, many companies lack the ability to offer real time support on their website and force the user to open their email, pick up the phone, or navigate to a web form. Companies that use WordPress and its many plugins can offer the plugin for WordPress live chat and instantly message directly within their WordPress site. Now customers can chat directly with a support agent through live chat software without having to navigate away from the company’s website.","tier-copy-image":"","tier-video-id":"","tier-video-color":"Select One","tier-video-screen":""},{"tier-copy-headline":"Customers hate waiting","tier-copy-body":"Time is a major factor in customer service. The longer it takes to resolve an issue, the lower CSAT gets and the higher the cost to the company. So it’s imperative to offer prompt support. The plugin for WordPress live chat allows customers to immediately connect with an agent and solve their problem in real time, all while improving customer satisfaction and reducing the cost of solving the issue.","tier-copy-image":"","tier-video-id":"","tier-video-color":"Select One","tier-video-screen":""},{"tier-copy-headline":"Increase conversion rates","tier-copy-body":"The plugin for WordPress live chat also has the benefit of letting companies provide unobtrusive proactive support, which can help increase conversion rates, improve upselling, and reduce shopping cart abandonment. If a visitor is stuck on a page for long time, the plugin for WordPress live chat can enable a customer service agent to proactively open a chat from within the website and offer assistance, removing any roadblocks that might get in the way of a purchase.","tier-copy-image":"\u003cimg src=\"//d1eipm3vz40hy0.cloudfront.net/images/p-zopim/web-widgets.png\" alt=\"An example of how Zendesk Chat can be used for WordPress live chat via Zendesk.\"/\u003e","tier-video-id":"","tier-video-color":"Select One","tier-video-screen":""},{"tier-copy-headline":"How Zendesk helps","tier-copy-body":"Zendesk’s customer service software makes customer service easier, and \u003ca href=\"https://www.zopim.com\"\u003eZendesk Chat\u003c/a\u003e is a great way for companies to offer WordPress live chat, including:\r\n\u003cul\u003e\r\n\u003cli\u003e\u003ca href=\"/blog/best-practices-for-proactive-support/\"\u003eProactive support\u003c/a\u003e. Triggers in Zendesk Chat will notify support agents when a user has met preset conditions, such as time spent on a specific page. The agent can then reach out and offer support, paving the way to a better user experience and increased sales.\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"https://blog.zopim.com/2014/10/09/zop-update-analytics/\"\u003ePowerful reporting\u003c/a\u003e. Zendesk Chat monitors important metrics, from the real-time monitoring to agent performance, helping companies identify areas to improve and which tactics are already working.\u003c/li\u003e\r\n\u003cli\u003eUninterrupted support. With Zendesk, all customer data and ongoing conversations exist in a single location, making it possible to move from chat to phone to social media while consistently using plugin and still providing the same great experience for the user.\u003c/li\u003e\r\n\u003c/ul\u003e","tier-copy-image":"","tier-video-id":"","tier-video-color":"Select One","tier-video-screen":""}],"tier-center-screen-checkbox":"1","tier-center-screen-headline":"Try WordPress live chat for free","tier-center-screen-body":"\u003cp\u003eCompanies looking to improve conversion rates and turn more visitors into buyers, as well as companies looking to reduce support costs while improving CSAT should consider WordPress live chat as a support channel. And given that it's the best chat plugin for WordPress, you’d be well advised to start with a free trial of Zendesk.\u003c/p\u003e\r\n\r\n","tier-center-screen-img":"Companies looking to improve conversion rates and turn more visitors into buyers, as well as companies looking to reduce support costs while improving CSAT should consider WordPress live chat as a support channel.","tier-video-header":"Companies looking to improve conversion rates and turn more visitors into buyers, as well as companies looking to reduce support costs while improving CSAT should consider WordPress live chat as a support channel.","tier-video-checkbox":"Companies looking to improve conversion rates and turn more visitors into buyers, as well as companies looking to reduce support costs while improving CSAT should consider WordPress live chat as a support channel.","tier-video-headline":"Companies looking to improve conversion rates and turn more visitors into buyers, as well as companies looking to reduce support costs while improving CSAT should consider WordPress live chat as a support channel.","tier-video-body":"Companies looking to improve conversion rates and turn more visitors into buyers, as well as companies looking to reduce support costs while improving CSAT should consider WordPress live chat as a support channel.","tier-video-id":"Companies looking to improve conversion rates and turn more visitors into buyers, as well as companies looking to reduce support costs while improving CSAT should consider WordPress live chat as a support channel.","tier-video-color":"Companies looking to improve conversion rates and turn more visitors into buyers, as well as companies looking to reduce support costs while improving CSAT should consider WordPress live chat as a support channel.","tier-video-screen":"Companies looking to improve conversion rates and turn more visitors into buyers, as well as companies looking to reduce support costs while improving CSAT should consider WordPress live chat as a support channel.","tier-quote-header":"Companies looking to improve conversion rates and turn more visitors into buyers, as well as companies looking to reduce support costs while improving CSAT should consider WordPress live chat as a support channel.","tier-quote-checkbox":"Companies looking to improve conversion rates and turn more visitors into buyers, as well as companies looking to reduce support costs while improving CSAT should consider WordPress live chat as a support channel.","tier-quote-img":"Companies looking to improve conversion rates and turn more visitors into buyers, as well as companies looking to reduce support costs while improving CSAT should consider WordPress live chat as a support channel.","tier-quote-body":"Companies looking to improve conversion rates and turn more visitors into buyers, as well as companies looking to reduce support costs while improving CSAT should consider WordPress live chat as a support channel.","tier-quote-author":"Companies looking to improve conversion rates and turn more visitors into buyers, as well as companies looking to reduce support costs while improving CSAT should consider WordPress live chat as a support channel.","tier-quote-title":"Companies looking to improve conversion rates and turn more visitors into buyers, as well as companies looking to reduce support costs while improving CSAT should consider WordPress live chat as a support channel.","tier-resource-header":"//www.zendesk.com/register","tier-resource-checkbox":"1","tier-resource-headline":"Explore our resources","tier-resource":"We have more to say about this. Have a look below.","tier-cta-header":[{"tier-copy-headline":"Real-time support","tier-copy-body":"It's too often that a customer will be browsing a company’s website and find that they have a question they can’t find an answer to. Unfortunately, many companies lack the ability to offer real time support on their website and force the user to open their email, pick up the phone, or navigate to a web form. Companies that use WordPress and its many plugins can offer the plugin for WordPress live chat and instantly message directly within their WordPress site. Now customers can chat directly with a support agent through live chat software without having to navigate away from the company’s website.","tier-copy-image":"","tier-video-id":"","tier-video-color":"Select One","tier-video-screen":""},{"tier-copy-headline":"Customers hate waiting","tier-copy-body":"Time is a major factor in customer service. The longer it takes to resolve an issue, the lower CSAT gets and the higher the cost to the company. So it’s imperative to offer prompt support. The plugin for WordPress live chat allows customers to immediately connect with an agent and solve their problem in real time, all while improving customer satisfaction and reducing the cost of solving the issue.","tier-copy-image":"","tier-video-id":"","tier-video-color":"Select One","tier-video-screen":""},{"tier-copy-headline":"Increase conversion rates","tier-copy-body":"The plugin for WordPress live chat also has the benefit of letting companies provide unobtrusive proactive support, which can help increase conversion rates, improve upselling, and reduce shopping cart abandonment. If a visitor is stuck on a page for long time, the plugin for WordPress live chat can enable a customer service agent to proactively open a chat from within the website and offer assistance, removing any roadblocks that might get in the way of a purchase.","tier-copy-image":"\u003cimg src=\"//d1eipm3vz40hy0.cloudfront.net/images/p-zopim/web-widgets.png\" alt=\"An example of how Zendesk Chat can be used for WordPress live chat via Zendesk.\"/\u003e","tier-video-id":"","tier-video-color":"Select One","tier-video-screen":""},{"tier-copy-headline":"How Zendesk helps","tier-copy-body":"Zendesk’s customer service software makes customer service easier, and \u003ca href=\"https://www.zopim.com\"\u003eZendesk Chat\u003c/a\u003e is a great way for companies to offer WordPress live chat, including:\r\n\u003cul\u003e\r\n\u003cli\u003e\u003ca href=\"/blog/best-practices-for-proactive-support/\"\u003eProactive support\u003c/a\u003e. Triggers in Zendesk Chat will notify support agents when a user has met preset conditions, such as time spent on a specific page. The agent can then reach out and offer support, paving the way to a better user experience and increased sales.\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"https://blog.zopim.com/2014/10/09/zop-update-analytics/\"\u003ePowerful reporting\u003c/a\u003e. Zendesk Chat monitors important metrics, from the real-time monitoring to agent performance, helping companies identify areas to improve and which tactics are already working.\u003c/li\u003e\r\n\u003cli\u003eUninterrupted support. With Zendesk, all customer data and ongoing conversations exist in a single location, making it possible to move from chat to phone to social media while consistently using plugin and still providing the same great experience for the user.\u003c/li\u003e\r\n\u003c/ul\u003e","tier-copy-image":"","tier-video-id":"","tier-video-color":"Select One","tier-video-screen":""}],"tier-cta-checkbox":"1","tier-cta-headline":"Let's get chatting","tier-cta-2-text":"Get started","tier-cta-2-url":"//www.zendesk.com/register/","tier-hero-description":"\u003cp\u003eCustomers expect convenience, speed, and personalization from your brand. And an effective live chat plugin for WordPress provides all three (and more) when it’s integrated within your existing systems and workflows.\u003c/p\u003e\r\n\r\n\u003cp\u003eBut with hundreds of WordPress chat plugins, just getting started can be overwhelming. So to help you take the first steps to implement a live chat plugin, we’ll cover what WordPress chat plugins are, how and why to use them, and how to evaluate them. By the end of this page, you’ll know everything you need to get up and running with a WP live chat of your own.\u003c/p\u003e\r\n\r\n\u003cul\u003e\r\n\u003cli\u003e\u003ca href=\"#definition\"\u003eWhat is WordPress live chat?\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#how\"\u003eHow do you use live chat in WordPress?\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#comparison\"\u003eA comparison chart of the 15 best chat plugins for WordPress\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#overview\"\u003eAn overview of the 15 best live chat plugins for WordPress\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#why\"\u003eWhy use WordPress live chat plugins?\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#features\"\u003eWhat are the features that you need from your WordPress chat plugin?\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#how-to-choose\"\u003eHow to choose the best WordPress chat plugin?\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#faqs\"\u003eFrequently asked questions on WordPress live chat plugins\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"#trial\"\u003eTry WordPress live chat for free\u003c/a\u003e\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\r\n\u003cspan id=\"definition\"\u003e\u003c/span\u003e \r\n","tier-copy":[{"tier-copy-headline":"What is WordPress live chat?","tier-copy-body":"\u003cp\u003eWordPress live chat is like instant messaging for your WordPress site. It allows your service agents, salespeople, and any other customer-facing teams to communicate in real-time with visitors to your website. Built with a WordPress chat plugin like Zendesk Support for WordPress, live chat is a productive way to provide instant support to your users.\u003c/p\u003e\r\n\r\n\u003cp\u003eWordPress live chat is often—but doesn’t have to be—integrated natively or via API with other important tools such as CRMs, knowledge bases, \u003ca href=\"https://www.zendesk.com/service/messaging/chatbot/\"\u003echatbots\u003c/a\u003e, automation platforms, and more. You can implement live chat WordPress plugins manually with code or with a pre-built plugin that’s usually simple enough for non-developers to configure.\u003c/p\u003e\r\n\r\n\u003cspan id=\"how\"\u003e\u003c/span\u003e \r\n","tier-copy-image":"","tier-video-id":""},{"tier-copy-headline":"How do you use live chat in WordPress?","tier-copy-body":"\u003cp\u003eThe easiest way to use live chat in WordPress is to download a plugin. Depending on the plugin you download, you may also need an account through the vendor that provides the plugin. For example, with Zendesk, you’d need to purchase—or do a free trial—of the software. Then, you could download the Zendesk WordPress plugin. From there, you’ll need to configure the chat widget, making \u003ca href=\"https://www.zendesk.com/service/messaging/live-chat-customization/\"\u003eany customizations you want to\u003c/a\u003e.\u003c/p\u003e\r\n\r\n\u003cp\u003eOnce the widget is installed and configured, usually, you’ll use your live chat software’s dashboard to manage the chats that come in through your WordPress site. So if you were using the Zendesk WordPress plugin, you’d use the Zendesk suite to track, manage, and respond to live chat messages.\u003c/p\u003e\r\n\r\n \u003cspan id=\"comparison\"\u003e\u003c/span\u003e \r\n","tier-copy-image":"","tier-video-id":""},{"tier-copy-headline":"A comparison chart of the 15 best chat plugins for WordPress","tier-copy-body":"\u003cdiv style=\"overflow-x: auto\"\u003e\r\n\u003ctable style=\"table-layout: auto\"\u003e\r\n \u003cthead\u003e\r\n \u003ctr\u003e\r\n \u003cth\u003e\u003ch4\u003eWordPress Live Chat Software\u003c/h4\u003e\u003c/th\u003e\r\n \u003cth\u003e\u003ch4\u003eStarting Price\u003c/h4\u003e\u003c/th\u003e\r\n \u003cth\u003e\u003ch4\u003eFree Trial?\u003c/h4\u003e\u003c/th\u003e\r\n \u003cth\u003e\u003ch4\u003eFeatures\u003c/h4\u003e\u003c/th\u003e\r\n \u003c/tr\u003e\r\n \u003c/thead\u003e\r\n \u003ctbody\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eZendesk\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e$55/agent per month\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eYes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eEasy-to-use interface \u0026 powerful integrations\u003c/li\u003e\r\n \u003cli\u003eCustomizable chat widget\u003c/li\u003e\r\n \u003cli\u003eAdvanced analytics\u003c/li\u003e\r\n \u003cli\u003eOptimized for mobile use\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eLivechat\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e$15/month\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eYes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eChat history\u003c/li\u003e\r\n \u003cli\u003eWidget customization\u003c/li\u003e\r\n \u003cli\u003eTicketing system\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eOlark\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e$19/month\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eYes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n\t \u003cli\u003eFile sharing\u003c/li\u003e\r\n \u003cli\u003eChat transfers\u003c/li\u003e\r\n \u003cli\u003eVisitor details\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eTidio\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e$39/agent per month\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eYes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eMobile-friendly widget\u003c/li\u003e\r\n \u003cli\u003eWebsite visitor tracking\u003c/li\u003e\r\n \u003cli\u003eMessenger, Instagram, and chatbot integrations\u003c/li\u003e\r\n \u003c/u\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eWP Social Chat\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e$30 one-time payment\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eYes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eMultiple team member accounts\u003c/li\u003e\r\n \u003cli\u003eButton position and layouts\u003c/li\u003e\r\n \u003cli\u003eCustomizable colors and settings\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eSupport Board\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e$59 one time payment\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eNo\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eMarketing live chat\u003c/li\u003e\r\n \u003cli\u003ePush notifications\u003c/li\u003e\r\n \u003cli\u003eMobile-friendly\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003ePure Chat\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e$49/month\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eYes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eWidget customization\u003c/li\u003e\r\n \u003cli\u003eTranscript history\u003c/li\u003e\r\n \u003cli\u003eReal time analytics\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFormilla\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e$24.99/month\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eYes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eMobile-friendly app\u003c/li\u003e\r\n \u003cli\u003eReal time visitor monitoring\u003c/li\u003e\r\n \u003cli\u003eInternational language support\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003e3CX\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e$100/year\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eYes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eOffline message storage\u003c/li\u003e\r\n \u003cli\u003eHistorical live chat records\u003c/li\u003e\r\n \u003cli\u003eSurveys and polls\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eWP Telegram\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e$44.10\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eNo\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eMultiple channel support\u003c/li\u003e\r\n \u003cli\u003eExtendable with custom code\u003c/li\u003e\r\n \u003cli\u003eCustomizable with filters\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFacebook Chat\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eFree with Facebook account\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eYes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eAuto-replies and answers\u003c/li\u003e\r\n \u003cli\u003eGuest mode for anonymous messaging\u003c/li\u003e\r\n \u003cli\u003eMobile-friendly\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eChatra\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e$17/month\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eYes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eReal time visitor list\u003c/li\u003e\r\n \u003cli\u003eEmail integration \u003c/li\u003e\r\n \u003cli\u003eFull Ecwid and Woocommerce support\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eHubSpot\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e$45/month\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eYes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eLive chat and chatbot integration\u003c/li\u003e\r\n \u003cli\u003eAutomated lead capture \u003c/li\u003e\r\n \u003cli\u003eQuick installation and no coding\u003c/li\u003e \r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eSmartsupp\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e$15/month\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eYes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eGDPR compliant \u003c/li\u003e\r\n \u003cli\u003eVisitor lists \u003c/li\u003e\r\n \u003cli\u003eChatbot “Smarty” integration\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eJivoChat\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e$29/month\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eYes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eOmnichannel communication\u003c/li\u003e\r\n \u003cli\u003eVisitor monitoring and smart triggers\u003c/li\u003e\r\n \u003cli\u003eBuilt-in CRM\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/div\u003e\r\n\r\n\u003cspan id=\"overview\"\u003e\u003c/span\u003e","tier-copy-image":"","tier-video-id":""},{"tier-copy-headline":"An overview of the 15 best live chat plugins for WordPress","tier-copy-body":"\u003cdiv class=\"grid\"\u003e\r\n \u003cdiv class=\"row\"\u003e\r\n \u003cdiv class=\"col col-small-6\"\u003e\r\n \u003col\u003e\r\n \u003cli\u003e\r\n \u003cspan\u003eZendesk\u003c/span\u003e\r\n \r\n \u003c/li\u003e\r\n \u003cli\u003e\r\n \u003cspan\u003eLiveChat\u003c/span\u003e\r\n \r\n \u003c/li\u003e\r\n \u003cli\u003e\r\n \u003cspan\u003eOlark\u003c/span\u003e\r\n \r\n \u003c/li\u003e\r\n \u003cli\u003e\r\n \u003cspan\u003eTidio\u003c/span\u003e\r\n \r\n \u003c/li\u003e\r\n \u003cli\u003e\r\n \u003cspan\u003eWP Social Chat\u003c/span\u003e\r\n \r\n \u003c/li\u003e\r\n \u003cli\u003e\r\n \u003cspan\u003eSupport Board\u003c/span\u003e\r\n \r\n \u003c/li\u003e\r\n \u003cli\u003e\r\n \u003cspan\u003ePure Chat\u003c/span\u003e\r\n \r\n\u003c/li\u003e\r\n \u003cli\u003e\r\n \u003cspan\u003eFormilla\u003c/span\u003e\r\n \r\n\u003c/li\u003e\r\n \u003c/ol\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"col col-small-6\"\u003e\r\n \u003col start=\"9\"\u003e\r\n\u003cli\u003e\r\n \u003cspan\u003e3CX\u003c/span\u003e\r\n \r\n\u003c/li\u003e\r\n\u003cli\u003e\r\n \u003cspan\u003eWP Telegram\u003c/span\u003e\r\n \r\n \u003c/li\u003e\r\n \u003cli\u003e\r\n \u003cspan\u003eFacebook Chat\u003c/span\u003e\r\n \r\n \u003c/li\u003e\r\n \u003cli\u003e\r\n \u003cspan\u003eChatra\u003c/span\u003e\r\n \r\n \u003c/li\u003e\r\n \u003cli\u003e\r\n \u003cspan\u003eHubSpot\u003c/span\u003e\r\n \r\n \u003c/li\u003e\r\n \u003cli\u003e\r\n \u003cspan\u003eSmartsupp\u003c/span\u003e\r\n \r\n \u003c/li\u003e\r\n \u003cli\u003e\r\n \u003cspan\u003eJivoChat\u003c/span\u003e\r\n \r\n \u003c/li\u003e\r\n \u003c/ol\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\u003ch3\u003e1. Zendesk live chat for WordPress\u003c/h3\u003e\r\n\r\n\u003cimg class=\"lazyload no-src full-width\" data-src=\"//d1eipm3vz40hy0.cloudfront.net/images/p-zopim/web-widgets.png\" alt=\"Zendesk live chat for WordPress\" /\u003e\r\n\r\n\u003cp\u003eAny company aiming to convert more visitors into buyers, reduce support costs, and raise their CSAT scores can benefit from adding WP live chat to their service channel mix. And Zendesk is the most simple, flexible, and comprehensive way to offer WordPress live chat to your customers.\u003c/p\u003e \r\n\r\n\u003cp\u003eZendesk’s live chat plugin for WordPress streamlines your service operation with smart features like action-based prompts. For instance, suppose a customer is stuck on the checkout page; Zendesk’s best live chat plugin for WordPress will prompt one of your service agents to start a chat with this customer. From there, your agent can provide the assistance the customer needs to complete their purchase.\u003c/p\u003e \r\n\r\n\u003cp\u003eAs you can imagine, this results in higher conversions and more productive agents.\u003c/p\u003e\r\n\r\n\u003ch4\u003eThe Power of Zendesk—for WordPress\u003c/h4\u003e\r\n\r\nZendesk is an excellent way for companies to offer live chat for WordPress because it includes:\r\n\u003cul\u003e\r\n\u003cli\u003e\u003cb\u003e\u003ca href=\"https://www.zendesk.com/blog/proactive-support-right-way-engage/\"\u003eProactive chat support\u003c/a\u003e:\u003c/b\u003e Triggers in chat notify agents when a customer has met preset conditions, like time spent on a certain page. Your agents can reach out, offer support, and provide a better user experience, increasing sales as a result.\u003c/li\u003e\r\n\u003cli\u003e\u003cb\u003eZendesk tracks key metrics:\u003c/b\u003e From real-time monitoring to agent performance, so you can identify areas to improve and what tactics are working in your favor.\u003c/li\u003e\r\n\u003cli\u003e\u003cb\u003eUninterrupted support:\u003c/b\u003e Access all your customer data and conversations from one place, so it’s easier for your team to switch between channels and provide the best experiences with Zendesk.\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\r\n\u003ch4\u003eWordPress Live Chat, Plus Much More\u003c/h4\u003e\r\n\u003cp\u003eIf you’re only looking to add live chat, Zendesk’s plugin can help. But it’s worth knowing that Zendesk’s WordPress plugin covers a lot more than just live chat. Among other things, you can use Zendesk to turn WordPress blog comments into tickets, add knowledge base articles to your site, and \u003ca href=\"https://www.zendesk.com/service/ticketing-system/wordpress-ticket-systems/\"\u003emanage tickets from your WordPress dashboard\u003c/a\u003e.\u003c/p\u003e\r\n\r\n\u003cp\u003eEssentially, everything you need to fully integrate WordPress into your service operation is at your fingertips when you install the Zendesk WordPress plugin.\u003c/p\u003e\r\n\r\n\u003cp\u003eTo get started with \u003ca href=\"/service/messaging/\"\u003eZendesk chat\u003c/a\u003e on your WordPress site, you’ll need a paid Zendesk plan (or a free trial). Once you have your account, you can follow these setup instructions for the \u003ca href=\"https://support.zendesk.com/hc/en-us/articles/203659896-WordPress-Setting-up-and-using-the-Zendesk-Support-for-WordPress-plugin\"\u003eZendesk Support for WordPress plugin\u003c/a\u003e. After completing that step, you can \u003ca href=\"https://support.zendesk.com/hc/en-us/articles/360022182054-Adding-the-Chat-widget-to-your-website\"\u003eadd your chat widget to your site\u003c/a\u003e with an embed code.\u003c/p\u003e\r\n\r\n\u003ch4\u003ePricing Plans:\u003c/h4\u003e\r\nTeam: $55/month\r\nGrowth: $89/month\r\nProfessional: $115/month\r\nEnterprise: Contact sales\r\nEnterprise Plus: Contact sales\r\n\r\n\u003ch4\u003eFree trial: 14 days\u003c/h4\u003e\r\n\r\n\u003ch4\u003eFeatures of Zendesk WordPress Plugin include:\u003c/h4\u003e\r\n\u003cul\u003e\r\n\u003cli\u003e\u003ca href=\"https://www.zendesk.com/help-desk-software/ticketing-system/\"\u003eTicketing system\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"https://www.zendesk.com/service/messaging/\"\u003eWeb, mobile, and social media messaging\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003eSupport for email, voice, SMS, and live chat\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"/service/answer-bot/\"\u003eZendesk AI chatbot\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"https://www.zendesk.com/service/help-center/\"\u003eHelp center\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"https://www.zendesk.com/service/routing-and-intelligence/\"\u003eAutomations and workflows\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"https://www.zendesk.com/service/analytics/\"\u003eReporting and analytics\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"https://developer.zendesk.com/api-reference/\"\u003eRobust APIs\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"https://www.zendesk.com/apps/\"\u003eOver 1000 prebuilt apps and integrations\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"https://support.zendesk.com/hc/en-us/articles/203663826-Single-sign-on-SSO-options-in-Zendesk\"\u003eSingle sign-on\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"https://www.zendesk.com/blog/knowledge-management-system/\"\u003eKnowledge base management\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"https://support.zendesk.com/hc/en-us/community/posts/211694487-Set-Up-Smart-Alerts-and-Track-Specific-Customers-With-Dynamic-Triggers\"\u003eSmart triggers\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"https://www.zendesk.com/blog/tip-of-the-week-turn-tickets-into-prepared-responses-with-macros/\"\u003eCanned responses\u003c/a\u003e\u003c/li\u003e\r\n\u003cli\u003e\u003ca href=\"https://www.zendesk.com/blog/guide-to-omnichannel-support/\"\u003eOmnichannel support\u003c/a\u003e\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\r\n\u003cp\u003e\u003ca href=\"https://www.zendesk.com/apps/support/wordpress/\"\u003eLearn more about Zendesk and WordPress\u003c/a\u003e\u003c/p\u003e\r\n\r\n\u003cdiv style=\"overflow-x: auto\"\u003e\r\n\u003ctable style=\"table-layout: auto\"\u003e\r\n \u003ctbody\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eStarting price\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e$55/month\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree trial\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e14 days\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree plan\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eNo\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eBest for\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eSMB to enterprise-level\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eCustomizable chat box\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eyes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eChat history\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eyes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree conversations per month\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eUnlimited\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003ch3\u003e2. \u003ca href=\"https://wordpress.org/plugins/wp-live-chat-software-for-wordpress/\" target=\"_blank\" rel=\"noopener\"\u003eLiveChat’s WordPress Plugin\u003c/a\u003e\u003c/h3\u003e\r\n\r\n\u003cimg class=\"lazyload no-src full-width\" data-src=\"https://ps.w.org/wp-live-chat-software-for-wordpress/assets/screenshot-2.png?rev=2303190\" class=\"i-amphtml-fill-content i-amphtml-replaced-content\" alt=\"LiveChat’s WordPress Plugin\" /\u003e\r\n\u003cp class=\"caption\"\u003e\u003ca href=\"https://ps.w.org/wp-live-chat-software-for-wordpress/assets/screenshot-2.png?rev=2303190\" target=\"_blank\" rel=\"noopener\" class=\"i-amphtml-fill-content i-amphtml-replaced-content\"\u003eImage credit\u003c/a\u003e\u003c/p\u003e\r\n\r\n\u003cp\u003eLiveChat’s plugin for WordPress is a flexible, yet powerful option for implementing live chat on your WordPress. It works with plenty of WordPress site builders, which makes it simple and intuitive to implement. LiveChat also has partnerships with major e-commerce software such as WooCommerce, BigCommerce and more. So if you’re in e-commerce, LiveChat’s WordPress Plugin could work for your site.\u003c/p\u003e\r\n\r\n\u003cp\u003eUse LiveChat to proactively reach out to website visitors, or use the chat box as an offline web form to collect emails for your mailing list. You can also personalize your chat boxes to match your branding, and add team member photos so customers know who they’re talking to. The live chat plugin works with any WordPress theme or template without requiring modification.\u003c/p\u003e\r\n\r\n\u003cp\u003eWhile you can download LiveChat’s WordPress plugin for free, you’ll need a paid LiveChat plan to use the plugin. Their standard plan is the Team plan which includes functionality beyond the scope of a simple live chat plugin such as ticketing. If you’d like to test the plugin out, you can by starting a free 14-day trial with LiveChat.\u003c/p\u003e\r\n\r\n\u003ch4\u003ePricing Plans:\u003c/h4\u003e\r\nStarter: $19/month\r\nTeam: $39/month\r\nBusiness: $59/month\r\n\u003ch4\u003eFree trial: 14 days\u003c/h4\u003e\r\n\u003ch4\u003eFree plan: Not available\u003c/h4\u003e\r\n\r\n\u003ch4\u003eLiveChat WordPress Plugin Features\u003c/h4\u003e\r\n\u003cul\u003e\r\n\u003cli\u003eWebsite visitor tracking\u003c/li\u003e\r\n\u003cli\u003eUnlimited chats\u003c/li\u003e\r\n\u003cli\u003e24/7 live chat support\u003c/li\u003e\r\n\u003cli\u003eThird-party app integrations\u003c/li\u003e\r\n\u003cli\u003eMulti-website support\u003c/li\u003e\r\n\u003cli\u003eShareable direct chat links\u003c/li\u003e\r\n\u003cli\u003eCanned responses\u003c/li\u003e\r\n\u003cli\u003eWidget customization\u003c/li\u003e\r\n\u003cli\u003eSupport and agent ratings\u003c/li\u003e\r\n\u003cli\u003eReports and analytics\u003c/li\u003e\r\n\u003cli\u003eiOS and Android apps\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\r\n\u003cp\u003e\u003ca href=\"https://www.zendesk.com/apps/support/livechat/\"\u003eLearn more about LiveChat for Zendesk\u003c/a\u003e\u003c/p\u003e\r\n\r\n\u003cdiv style=\"overflow-x: auto\"\u003e\r\n\u003ctable style=\"table-layout: auto\"\u003e\r\n \u003ctbody\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eStarting price\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e$19/month per agent billed monthly\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree trial\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e14 days\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree plan\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eNo\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eBest for\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eStart ups, small and medium-sized businesses\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eCustomizable chat box\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eyes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eChat history\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eyes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree conversations per month\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eUnlimited\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003ch3\u003e3. \u003ca href=\"https://et.wordpress.org/plugins/olark-live-chat/\" target=\"_blank\" rel=\"noopener\"\u003eOIark WordPress Plugin\u003c/a\u003e\u003c/h3\u003e\r\n\r\n\u003cimg class=\"lazyload no-src full-width\" data-src=\"https://ps.w.org/olark-live-chat/assets/screenshot-1.png?rev=2498409\" class=\"i-amphtml-fill-content i-amphtml-replaced-content\" alt=\"OIark WordPress Plugin\" /\u003e\r\n\u003cp class=\"caption\"\u003e\u003ca href=\"https://ps.w.org/olark-live-chat/assets/screenshot-1.png?rev=2498409\" target=\"_blank\" rel=\"noopener\" class=\"i-amphtml-fill-content i-amphtml-replaced-content\"\u003eImage credit\u003c/a\u003e\u003c/p\u003e\r\n\r\n\r\n\u003cp\u003eOlark’s live chat software is known for its elegant blend of sophistication and simplicity. Its live chat WordPress plugin is similarly intuitive yet powerful; all you have to do is install the Olark plugin on WordPress, refresh your site, and your chatbox will be ready to use. Once it’s installed, you’re free to create workflow rules, customize your chat widget, save chat transcripts, and more.\u003c/p\u003e\r\n\r\n\u003cp\u003eThe Olark WordPress plugin live chat feature can be easily integrated with your CRM and email marketing tools. Set up automation rules to speed along conversations, and gather real time reporting on agent activity and visitor behavior. Plus, you can save full chats to your archives and reference them later to help collect even more insight on your customers.\u003c/p\u003e\r\n\r\n\u003cp\u003eFrom within your WordPress dashboard, you can also add API calls and set your Olark live chat to localize any communications to your website visitor’s local language. You can try out the Olark WordPress plugin for free but for more advanced features and no limits on your number of chats, you’ll need to opt for a paid plan from Olark.\u003c/p\u003e\r\n\r\n\u003ch4\u003ePricing Plans:\u003c/h4\u003e\r\n$29/month\r\n\u003ch4\u003eFree trial: 14 days\u003c/h4\u003e\r\n\u003ch4\u003eFree plan: Not available\u003c/h4\u003e\r\n\r\n\r\n\u003ch4\u003eOlark Plugin Features\u003c/h4\u003e\r\n\u003cul\u003e\r\n\u003cli\u003eProactive chat\u003c/li\u003e\r\n\u003cli\u003eCustom messages\u003c/li\u003e\r\n\u003cli\u003eChat routing\u003c/li\u003e\r\n\u003cli\u003eAutomatic greetings\u003c/li\u003e\r\n\u003cli\u003eLive chat analytics\u003c/li\u003e\r\n\u003cli\u003eCustomizable agent alerts\u003c/li\u003e\r\n\u003cli\u003ePre-chat surveys\u003c/li\u003e\r\n\u003cli\u003eReal-time translation\u003c/li\u003e\r\n\u003cli\u003eDrag and drop editor\u003c/li\u003e\r\n\u003cli\u003eTranscript search and filter\u003c/li\u003e\r\n\u003cli\u003eCustomizable langue strings\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\r\n\u003cp\u003e\u003ca href=\"https://www.zendesk.com/apps/support/olark-live-chat/\"\u003eLearn more about Olark for Zendesk\u003c/a\u003e\u003c/p\u003e\r\n\r\n\u003cdiv style=\"overflow-x: auto\"\u003e\r\n\u003ctable style=\"table-layout: auto\"\u003e\r\n \u003ctbody\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eStarting price\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e$29/month per agent\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree trial\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e14 days\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree plan\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eNo\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eBest for\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eHigher education and small to mid-sized businesses\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eCustomizable chat box\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eyes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eChat history\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eyes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree conversations per month\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eUnlimited\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\u003ch3\u003e4. \u003ca href=\"https://wordpress.org/plugins/tidio-live-chat/\" target=\"_blank\" rel=\"noopener\"\u003eTidio WordPress Plugin\u003c/a\u003e\u003c/h3\u003e\r\n\r\n\u003cimg class=\"lazyload no-src full-width\" data-src=\"https://ps.w.org/tidio-live-chat/assets/screenshot-2.png?rev=2583402\" class=\"i-amphtml-fill-content i-amphtml-replaced-content\" alt=\"Tidio WordPress Plugin\" /\u003e\r\n\u003cp class=\"caption\"\u003e\u003ca href=\"https://ps.w.org/tidio-live-chat/assets/screenshot-2.png?rev=2583402\" target=\"_blank\" rel=\"noopener\" class=\"i-amphtml-fill-content i-amphtml-replaced-content\"\u003eImage credit\u003c/a\u003e\u003c/p\u003e\r\n\r\n\r\n\u003cp\u003eTidio’s free live chat for WordPress plugin is quick to install, mobile-friendly, and it provides support for email and Facebook Messenger. Plus, you can take much of the heavy lifting off of your service agents because Tidio also includes chatbots. One of Tidio’s key features is its incoming visitor notification, which enables your agents to engage visitors as soon as they arrive.\u003c/p\u003e\r\n\r\n\u003cp\u003eGive your widget the look and feel of your branding, and deploy it seamlessly on your website, browser, or mobile device. Plus, all conversations can be accessed from one easy-to-view panel, so agents can manage their conversations from one place. And with natural language processing, you can get a head start on understanding and fixing customer issues.\u003c/p\u003e\r\n\r\n\u003cp\u003eAnd, to help you save time, Tidio provides a no-code, drag-and-drop chatbot building and templates for common chatbot flows, such as an abandoned shopping cart. You can get access to Tidio—and most of its features—with Tidio’s free plan and plugin. But the free plan does come with fairly limited visitor counts, email volume, and chat operator seats.\u003c/p\u003e\r\n\r\n\u003cp\u003eGive your widget the look and feel of your branding, and deploy it seamlessly on your website, browser, or mobile device. Plus, all conversations can be accessed from one easy-to-view panel, so agents can manage their conversations from one place. And with natural language processing, you can get a head start on understanding and fixing customer issues.\u003c/p\u003e\r\n\r\n\u003ch4\u003ePricing Plans:\u003c/h4\u003e\r\nStarter: $39/month\r\nTeam: $79/month\r\nScale: $399/month\r\n\u003ch4\u003eFree trial: 7 days\u003c/h4\u003e\r\n\u003ch4\u003eFree plan: Free up to 2 agents\u003c/h4\u003e\r\n\r\n\r\n\u003ch4\u003eTidio WordPress Plugin Features\u003c/h4\u003e\r\n\u003cul\u003e\r\n\u003cli\u003eFree iOS \u0026 Android mobile app\u003c/li\u003e\r\n\u003cli\u003eLive typing preview\u003c/li\u003e\r\n\u003cli\u003eBuilt-in chatbots\u003c/li\u003e\r\n\u003cli\u003eOver 20 integrations\u003c/li\u003e\r\n\u003cli\u003eAutomated conversations\u003c/li\u003e\r\n\u003cli\u003eCustomizable chat widget\u003c/li\u003e\r\n\u003cli\u003eSupport for email and Messenger\u003c/li\u003e\r\n\u003cli\u003eOPen SSL\u003c/li\u003e\r\n\u003cli\u003eSingle panel view\u003c/li\u003e\r\n\u003cli\u003eDrag and drop visual editor\u003c/li\u003e\r\n\u003cli\u003eNo coding required\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\r\n\u003cdiv style=\"overflow-x: auto\"\u003e\r\n\u003ctable style=\"table-layout: auto\"\u003e\r\n \u003ctbody\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eStarting price\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e$39/month up to 5 operators\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree trial\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e7 days\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree plan\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eFree up to 2 agents\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eBest for\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eSmall businesses\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eCustomizable chat box\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eyes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eChat history\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eyes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree conversations per month\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eUnlimited\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\u003ch3\u003e5. \u003ca href=\"https://ps.w.org/wp-whatsapp-chat/assets/banner-772x250.jpg?rev=2476299\" target=\"_blank\" rel=\"noopener\"\u003eWP Social Chat\u003c/a\u003e\u003c/h3\u003e\r\n\r\n\u003cimg class=\"lazyload no-src full-width\" data-src=\"https://ps.w.org/wp-whatsapp-chat/assets/banner-772x250.jpg?rev=2476299\" class=\"i-amphtml-fill-content i-amphtml-replaced-content\" alt=\"WP Social Chat\" /\u003e\r\n\u003cp class=\"caption\"\u003e\u003ca href=\"https://ps.w.org/tidio-live-chat/assets/screenshot-2.png?rev=2583402\" target=\"_blank\" rel=\"noopener\" class=\"i-amphtml-fill-content i-amphtml-replaced-content\"\u003eImage credit\u003c/a\u003e\u003c/p\u003e\r\n\r\n\r\n\u003cp\u003eWhatsApp is the most popular messaging app in the world and WP Social Chat (formerly WhatsApp Chat WP) by QuadLayers allows your customers to start a WhatsApp conversation right from your WordPress website. WP Social Chat has over 100,000 active installations, and for good reason; their paid plans equip your team with unlimited agent accounts, customizable chat widgets, and pre-set greeting messages.\u003c/p\u003e\r\n\r\n\u003cp\u003eWith so many people already using WhatsApp for personal messaging, it only makes sense for businesses to meet them where they are. The app is GDPR compatible, and with the premium version you have the option to include multiple team members and distinguish between them, so customers don’t get overwhelmed.\u003c/p\u003e\r\n\r\n\u003cp\u003ePlus, you can target your website visitors with chat boxes displayed on all your pages, or just a selection. WP Social Chat’s WordPress plugin also includes a free plan though you only get one agent and there is no customization available. The paid plans range from a one-time payment of $30 to $90.\u003c/p\u003e \r\n\r\n\u003ch4\u003ePricing Plans:\u003c/h4\u003e\r\nPersonal: $30 one-time payment\r\nAgency: $60 one-time payment\r\nDeveloper: $90 one-time payment\r\n\u003ch4\u003eFree trial: Free download available\u003c/h4\u003e\r\n\u003ch4\u003eFree plan: Free download available\u003c/h4\u003e\r\n\r\n\r\n\u003ch4\u003eWP Social Chat Features \u003c/h4\u003e\r\n\u003cul\u003e\r\n\u003cli\u003eWhatsApp contact box\u003c/li\u003e\r\n\u003cli\u003eWhatsApp button\u003c/li\u003e\r\n\u003cli\u003eCustom icons\u003c/li\u003e\r\n\u003cli\u003eCustom user messages\u003c/li\u003e\r\n\u003cli\u003eMultiple agent accounts\u003c/li\u003e\r\n\u003cli\u003e6-month personalized support\u003c/li\u003e\r\n\u003cli\u003eCustomizable chatbox\u003c/li\u003e\r\n\u003cli\u003eCustomizable agent messages\u003c/li\u003e\r\n\u003cli\u003eSet the first user or agent message\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\r\n\u003cdiv style=\"overflow-x: auto\"\u003e\r\n\u003ctable style=\"table-layout: auto\"\u003e\r\n \u003ctbody\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eStarting price\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e$30 one-time payment\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree trial\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eFree download available\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree plan\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eFree download available\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eBest for\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eSmall to mid-sized businesses already using WhatsApp\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eCustomizable chat box\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eyes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eChat history\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eInformation not available\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree conversations per month\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eUnlimited\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\u003ch3\u003e6. \u003ca href=\"https://board.support/wordpress\" target=\"_blank\" rel=\"noopener\"\u003eSupport Board plugin\u003c/a\u003e\u003c/h3\u003e\r\n\r\n\u003cimg class=\"lazyload no-src full-width\" data-src=\"https://board.support/media/wordpress-admin.png\" class=\"i-amphtml-fill-content i-amphtml-replaced-content\" alt=\"Support Board plugin\" /\u003e\r\n\u003cp class=\"caption\"\u003e\u003ca href=\"https://board.support/media/wordpress-admin.png\" target=\"_blank\" rel=\"noopener\" class=\"i-amphtml-fill-content i-amphtml-replaced-content\"\u003eImage credit\u003c/a\u003e\u003c/p\u003e\r\n\r\n\u003cp\u003eSupport Board’s live chat for WordPress plugin provides a solid set of must-have features for any live chat solution, including the ability to manage and respond to chats from directly within the WordPress dashboard. What sets it apart is its extensions that connect Slack and/or Diagflow. So if you’re loyal to either of those tools and plan to use them in your live chat implementation, Support Board is worth a look.\u003c/p\u003e\r\n\r\n\u003cp\u003eThe Support Board live chat gives businesses the freedom to reach out to website visitors and begin a conversation and guide new shoppers to the products that are right for them. You can also collect emails to create marketing lists, and set notifications to your desktop, browser, and mobile devices so you never miss an opportunity to engage.\u003c/p\u003e\r\n\r\n\u003cp\u003eAnother unique feature of Support Board is its one-time, fee-based pricing structure. Unlike many WordPress live chat plugins—which are free with a paid monthly plan—Support Board charges a one-time fee of $59. And if you want the Diagflow, Slack, or another extension, you’ll need to pay another one-time fee between $9 and $29.\u003c/p\u003e\r\n\r\n\u003ch4\u003ePricing Plans:\u003c/h4\u003e\r\n$59 one-time payment\r\nApps from $9\r\n\u003ch4\u003eFree trial: Not available\u003c/h4\u003e\r\n\u003ch4\u003eFree plan: Not available\u003c/h4\u003e\r\n\r\n\u003ch4\u003eFeatures\u003c/h4\u003e\r\n\u003cul\u003e\r\n\u003cli\u003eMobile app (iOS and Android)\u003c/li\u003e\r\n\u003cli\u003eEmail piping\u003c/li\u003e\r\n\u003cli\u003eOffline messages\u003c/li\u003e\r\n\u003cli\u003ePanel and full-screen chat\u003c/li\u003e\r\n\u003cli\u003eAutomations and triggers\u003c/li\u003e\r\n\u003cli\u003eRich messages\u003c/li\u003e\r\n\u003cli\u003eMobile app\u003c/li\u003e\r\n\u003cli\u003eSaved replies\u003c/li\u003e\r\n\u003cli\u003eReal-time queue\u003c/li\u003e\r\n\u003cli\u003eAgent ratings\u003c/li\u003e\r\n\u003cli\u003eTicketing\u003c/li\u003e\r\n\u003cli\u003eKnowledge base\u003c/li\u003e\r\n\u003cli\u003eChatbots\u003c/li\u003e\r\n\u003c/ul\u003e\r\n \r\n\u003cdiv style=\"overflow-x: auto\"\u003e\r\n\u003ctable style=\"table-layout: auto\"\u003e\r\n \u003ctbody\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eStarting price\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e$59 one-time payment\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree trial\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eNo\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree plan\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eNo\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eBest for\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eWordPress users and Chatbot agencies\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eCustomizable chat box\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eyes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eChat history\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eyes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree conversations per month\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eUnlimited\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\u003ch3\u003e7. \u003ca href=\"https://wordpress.org/plugins/pure-chat/\" target=\"_blank\" rel=\"noopener\"\u003ePure Chat\u003c/a\u003e\u003c/h3\u003e\r\n\r\n\u003cimg class=\"lazyload no-src full-width\" data-src=\"https://ps.w.org/pure-chat/trunk/screenshot-2.png?rev=2419647\" class=\"i-amphtml-fill-content i-amphtml-replaced-content\" alt=\"Pure Chat Wordpress plugin\" /\u003e\r\n\u003cp class=\"caption\"\u003e\u003ca href=\"https://ps.w.org/pure-chat/trunk/screenshot-2.png?rev=2419647\" target=\"_blank\" rel=\"noopener\" class=\"i-amphtml-fill-content i-amphtml-replaced-content\"\u003eImage credit\u003c/a\u003e\u003c/p\u003e\r\n\r\n\u003cp\u003ePure Chat’s simple Live Chat plugin for WordPress can have your site equipped with a live chat widget in less than an hour. Once it’s installed, you’ll use the browser-based or mobile app version of Pure Chat to interact with your prospects and customers. The mobile apps are available on iOS or Android.\u003c/p\u003e \r\n\r\n\u003cp\u003eThe Pure Chat plugin was designed for simplicity and transparency. Plus, with real time analytics and contact history, agents can interact with customers with more confidence and a bigger picture. Integrate with 1000+ popular business apps to share conversation insights across teams so you can capitalize quickly on the highest value leads.\u003c/p\u003e\r\n\r\n\u003cp\u003eAnd Pure Chat doubles as a lead collector because when you’re offline the chat box becomes an email form. Pure Chat offers two paid plans, Growth and Pro at $49 and $99 per month respectively, which you’ll need to purchase (or do a free trial of) to use their WordPress plugin. Both plans include all the foundational features you’d expect in a good live chat plugin for WordPress.\u003c/p\u003e\r\n\r\n\u003ch4\u003ePricing Plans:\u003c/h4\u003e\r\nGrowth: $49/month\r\nPro: $99/month\r\n\u003ch4\u003eFree trial: 30 days\u003c/h4\u003e\r\n\u003ch4\u003eFree plan: Free forever up to 3 websites\u003c/h4\u003e\r\n\r\n\r\n\u003ch4\u003ePure Chat Features\u003c/h4\u003e\r\n\u003cul\u003e\r\n\u003cli\u003eEngagement Hub\u003c/li\u003e\r\n\u003cli\u003eChat notifications\u003c/li\u003e\r\n\u003cli\u003eCSV exports\u003c/li\u003e\r\n\u003cli\u003eSecurity roles (admin, power users, and operators)\u003c/li\u003e\r\n\u003cli\u003eOne website\u003c/li\u003e\r\n\u003cli\u003e4 chat operators\u003c/li\u003e\r\n\u003cli\u003eWidget customization\u003c/li\u003e\r\n\u003cli\u003eUnlimited chat history\u003c/li\u003e\r\n\u003cli\u003eCanned responses\u003c/li\u003e\r\n\u003cli\u003eFile transfer\u003c/li\u003e\r\n\u003cli\u003eReal-time analytics\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\r\n\u003cdiv style=\"overflow-x: auto\"\u003e\r\n\u003ctable style=\"table-layout: auto\"\u003e\r\n \u003ctbody\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eStarting price\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e$49/month billed monthly with 1 website max\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree trial\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e30 days\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree plan\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eUp to 3 websites\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eBest for\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eSmall and mid-sized organizations\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eCustomizable chat box\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eyes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eChat history\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eyes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree conversations per month\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eUnlimited\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\u003ch3\u003e8. \u003ca href=\"https://wordpress.org/plugins/formilla-live-chat/\" target=\"_blank\" rel=\"noopener\"\u003eFormilla Live Chat\u003c/a\u003e\u003c/h3\u003e\r\n\r\n\u003cimg class=\"lazyload no-src full-width\" data-src=\"https://ps.w.org/formilla-live-chat/assets/screenshot-1.png?rev=1828682\" class=\"i-amphtml-fill-content i-amphtml-replaced-content\" alt=\"Formilla Live Chat\" /\u003e\r\n\u003cp class=\"caption\"\u003e\u003ca href=\"https://ps.w.org/formilla-live-chat/assets/screenshot-1.png?rev=1828682\" target=\"_blank\" rel=\"noopener\" class=\"i-amphtml-fill-content i-amphtml-replaced-content\"\u003eImage credit\u003c/a\u003e\u003c/p\u003e\r\n\r\n\u003cp\u003eMobile-friendly with AI-powered chatbots, visitor monitoring, and more, Formilla is a full-featured live chat WordPress plugin that’s also available for WooCommerce users. From Formilla’s live chat app—which is available on your mobile device or browser—you can respond to and manage chats, configure your chatbots, analyze live chat performance, and more.\u003c/p\u003e\r\n\r\n\u003cp\u003eThe moment a visitor arrives on your website, track them with real time monitoring so you can see what products or services they’re most interested in. If it looks like a visitor is waffling or unsure of where to go, use Formilla Live Chat to proactively reach out and lend a hand, just like you would in an actual store. You can also target customers by their physical location or language, and personalize chat boxes with images of agents to give customers a more personalized feel to the conversation.\u003c/p\u003e\r\n\r\n\u003cp\u003eTo install this plugin, you’ll need to sign up for an account with Formilla. Fortunately, Formilla starts you with a 14-day free trial of their Premium plan priced at $24.99 when billed monthly, after which you’ll be downgraded to their Standard free plan if you decide not to upgrade.\u003c/p\u003e\r\n\r\n\u003ch4\u003ePricing Plans:\u003c/h4\u003e\r\nPremium: $24.99/month\r\nProfessional: $49.99/month\r\nGrowth: $69.99/month\r\n\u003ch4\u003eFree trial: 15 days\u003c/h4\u003e\r\n\u003ch4\u003eFree plan: Free up to 30 chats/month and 1 chat agent\u003c/h4\u003e\r\n\r\n\u003ch4\u003eFormilla Live Chat Plugin\u003c/h4\u003e\r\n\u003cul\u003e\r\n\u003cli\u003eCustomizable branding\u003c/li\u003e\r\n\u003cli\u003eVisitor monitoring\u003c/li\u003e\r\n\u003cli\u003eSmart message targeting\u003c/li\u003e\r\n\u003cli\u003eVisitor technical info\u003c/li\u003e\r\n\u003cli\u003eCustom attributes\u003c/li\u003e\r\n\u003cli\u003eIn-app marketing automation\u003c/li\u003e\r\n\u003cli\u003eKeyboard shortcuts\u003c/li\u003e\r\n\u003cli\u003eUnlimited live chats\u003c/li\u003e\r\n\u003cli\u003e3rd party integrations\u003c/li\u003e\r\n\u003cli\u003eCanned responses\u003c/li\u003e\r\n\u003cli\u003eA.I. chat bots\u003c/li\u003e\r\n\u003cli\u003eCustom-build bots\u003c/li\u003e\r\n\u003cli\u003eUp to 2 chat agents\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\r\n\u003cdiv style=\"overflow-x: auto\"\u003e\r\n\u003ctable style=\"table-layout: auto\"\u003e\r\n \u003ctbody\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eStarting price\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e$24.99/month billed monthly up to 2 agents\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree trial\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e15 days\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree plan\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eYes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eBest for\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eLegal, medical, realty, ecommerce, and SMBs\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eCustomizable chat box\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eYes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eChat history\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eYes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree conversations per month\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eUnlimited\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\u003ch3\u003e9. \u003ca href=\"https://wordpress.org/plugins/wp-live-chat-support/\" target=\"_blank\" rel=\"noopener\"\u003e3CX Live Chat\u003c/a\u003e\u003c/h3\u003e\r\n\r\n\u003cimg class=\"lazyload no-src full-width\" data-src=\"https://ps.w.org/wp-live-chat-support/assets/screenshot-1.jpg?rev=2460304\" class=\"i-amphtml-fill-content i-amphtml-replaced-content\" alt=\"3CX Live Chat\" /\u003e\r\n\u003cp class=\"caption\"\u003e\u003ca href=\"https://ps.w.org/wp-live-chat-support/assets/screenshot-1.jpg?rev=2460304\" target=\"_blank\" rel=\"noopener\" class=\"i-amphtml-fill-content i-amphtml-replaced-content\"\u003eImage credit\u003c/a\u003e\u003c/p\u003e\r\n\r\n\u003cp\u003eFormerly called WordPress Live Chat, 3CX Live Chat is a plugin for WordPress that enables you to easily install live chat on your site for one year free. With 3CX, your chat widget and its settings are fully customizable, and if you’re a 3CX user, your chat plugin will be fully integrated with 3CX’s entire communications system.\u003c/p\u003e\r\n\r\n\u003cp\u003e3CX is undergoing major updates in 2022, with plans for the new plugin to include voice capability and an integrated team communication system. Users can access and pick up conversations from multiple channels from a single user interface and even begin video conferencing calls. And with mobile access for iOS and Android devices, agents can manage their conversations whether they’re at the office or working remotely.\u003c/p\u003e\r\n\r\n\u003cp\u003e3CX can work well for service agents, salespeople, and anyone else who needs to converse with customers via WordPress live. With no limits on your number of agents, 3CX is designed to scale with you as your team grows. After your first year with 3CX, you’ll be charged $145 per year for the Pro plan while the self-managed Standard plan is free.\u003c/p\u003e \r\n\r\n\u003ch4\u003ePricing Plans:\u003c/h4\u003e\r\nStandard (hosted): $100/year starting 2nd year\r\nPro: $145/year starting 2nd year\r\nEnterprise: $180/year starting 2nd year\r\n\u003ch4\u003eFree trial: Free for first year\u003c/h4\u003e\r\n\u003ch4\u003eFree plan: Free forever up to 10 users on self-managed site\u003c/h4\u003e\r\n\r\n\u003ch4\u003e3CX Live Chat Plugin\u003c/h4\u003e\r\n\u003cul\u003e\r\n\u003cli\u003eChat sound enabling/disabling\u003c/li\u003e\r\n\u003cli\u003eCustom offline messages\u003c/li\u003e\r\n\u003cli\u003eHistorical live chat records\u003c/li\u003e\r\n\u003cli\u003eVisitor ban based on IP address\u003c/li\u003e\r\n\u003cli\u003eMicrosoft 365 integration\u003c/li\u003e\r\n\u003cli\u003eScreen sharing\u003c/li\u003e\r\n\u003cli\u003eChat reporting\u003c/li\u003e\r\n\u003cli\u003eCustomizable chatbox\u003c/li\u003e\r\n\u003cli\u003eChat, video, and voice integrations\u003c/li\u003e\r\n\u003cli\u003eiOS, Android, desktop, and web apps\u003c/li\u003e\r\n\u003cli\u003eSurveys and polls\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\r\n\u003cp\u003e\u003ca href=\"https://www.zendesk.com/apps/support/3cx/\"\u003eLearn more about 3CX for Zendesk\u003c/a\u003e\u003c/p\u003e\r\n\r\n\u003cdiv style=\"overflow-x: auto\"\u003e\r\n\u003ctable style=\"table-layout: auto\"\u003e\r\n \u003ctbody\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eStarting price\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e$100 per year\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree trial\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eFree for first year\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree plan\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eFree edition for up to 10 users\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eBest for\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eBusinesses of all sizes and from any industry looking to reduce telco costs\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eCustomizable chat box\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eYes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eChat history\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eYes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree conversations per month\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eUnlimited\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\r\n\u003ch3\u003e10. \u003ca href=\"https://wordpress.org/plugins/wptelegram/\" target=\"_blank\" rel=\"noopener\"\u003eWP Telegram\u003c/a\u003e\u003c/h3\u003e\r\n\r\n\u003cimg class=\"lazyload no-src full-width\" data-src=\"https://ps.w.org/wptelegram/assets/screenshot-1.jpg?rev=2500018\" class=\"i-amphtml-fill-content i-amphtml-replaced-content\" alt=\"WP Telegram Live Chat\" /\u003e\r\n\u003cp class=\"caption\"\u003e\u003ca href=\"https://ps.w.org/wptelegram/assets/screenshot-1.jpg?rev=2500018\" target=\"_blank\" rel=\"noopener\" class=\"i-amphtml-fill-content i-amphtml-replaced-content\"\u003eImage credit\u003c/a\u003e\u003c/p\u003e\r\n\r\n\u003cp\u003eTelegram’s end-to-end encryption is a notable feature that attracts many valuable customers to its messaging product. And WP Telegram is the live chat for WordPress plugin you need if you want to improve your ability to reach these customers. WP Telegram enables you to communicate with Telegram groups and channels automatically with a Telegram bot.\u003c/p\u003e\r\n\r\n\u003cp\u003eThe private notifications module helps agents keep on top of conversations happening in Telegram so interactions don’t drop off or go stale. If an email sent through your WordPress site matches an email address added in the plugin, the message goes right to Telegram where it can be picked up by the team member who’s best qualified to handle it. \u003c/p\u003e\r\n\r\n\u003cp\u003ePerhaps the only downside is the implementation; you’ll need to follow the plugin’s instructions for creating a new bot, adding it to a group, and configuring the bot’s rules for sending content. If you have any trouble, though, you can get help with setup in WP Telegram’s public group @WPTelegramChat. Unlike other pricing models using a monthly subscription and charging per agent, WP Telegram bases its pricing models on the number of websites, with pricing for a single site starting at $44.10 and going up to $299 for 10-100 sites.\u003c/p\u003e \r\n\r\n\u003ch4\u003ePricing Plans:\u003c/h4\u003e\r\nSingle site: $44.10\r\nUp to 5 sites: $89.10\r\nUp to 10 sites: $134.10\r\nUp to 100 sites: $299\r\n\u003ch4\u003eFree trial: Not available\u003c/h4\u003e\r\n\u003ch4\u003eFree plan: Free forever\u003c/h4\u003e\r\n\r\n\u003ch4\u003eFeatures\u003c/h4\u003e\r\n\u003cul\u003e\r\n\u003cli\u003eAutomatically send posts to Telegram\u003c/li\u003e\r\n\u003cli\u003eSend featured image along with the text/excerpt\u003c/li\u003e\r\n\u003cli\u003eAdd inline button and delayed posts\u003c/li\u003e\r\n\u003cli\u003eBot automation rules\u003c/li\u003e\r\n\u003cli\u003eSupport for WooCommerce text fields\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\r\n\u003cp\u003e\u003ca href=\"https://www.zendesk.com/apps/support/telegram-channel/\"\u003eLearn more about using Telegram with Zendesk\u003c/a\u003e\u003c/p\u003e\r\n\r\n\u003cdiv style=\"overflow-x: auto\"\u003e\r\n\u003ctable style=\"table-layout: auto\"\u003e\r\n \u003ctbody\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eStarting price\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eFree forever\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree trial\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eNo\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree plan\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eFree forever plan\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eBest for\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003ePersonal use and businesses of all sizes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eCustomizable chat box\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eYes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eChat history\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eYes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree conversations per month\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eInformation not available\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\r\n\u003ch3\u003e11. \u003ca href=\"https://wordpress.org/plugins/facebook-messenger-customer-chat/\" target=\"_blank\" rel=\"noopener\"\u003eFacebook Chat\u003c/a\u003e\u003c/h3\u003e\r\n\r\n\u003cimg class=\"lazyload no-src full-width\" data-src=\"https://ps.w.org/facebook-messenger-customer-chat/assets/screenshot-1.png?rev=2398892\" class=\"i-amphtml-fill-content i-amphtml-replaced-content\" alt=\"Facebook Chat\" /\u003e\r\n\u003cp class=\"caption\"\u003e\u003ca href=\"https://ps.w.org/facebook-messenger-customer-chat/assets/screenshot-1.png?rev=2398892\" target=\"_blank\" rel=\"noopener\" class=\"i-amphtml-fill-content i-amphtml-replaced-content\"\u003eImage credit\u003c/a\u003e\u003c/p\u003e\r\n\r\n\u003cp\u003eWhile it’s still behind WhatsApp in terms of global popularity, Facebook Messenger is immensely popular. And it’s the messaging app of choice in the United States. The Facebook Chat plugin enables you to extend the Facebook Messenger experience into your WordPress website. Once it’s set up, your prospects and customers can interact with your business the same way they do on Messenger.\u003c/p\u003e\r\n\r\n\u003cp\u003eWhen you’re offline, send auto-replies to the most commonly asked questions so customers don’t feel abandoned. Plus, customers can continue their conversation with you even after they’ve moved on from your website. Even customers without a Facebook account can reach out using the anonymous Guest Mode.\u003c/p\u003e\r\n\r\n\u003cp\u003eEven better, this live chat plugin for WordPress retains your customers’ Messenger chat history to ensure every conversation is a seamless experience for agents and customers. Speaking of seamless, your visitors don’t even have to login into Facebook to use the Messenger interface. The plugin is free and all you need is a Facebook page to make it work.\u003c/p\u003e\r\n\r\n\u003ch4\u003ePricing Plans:\u003c/h4\u003e\r\nFree for Facebook users\r\n\u003ch4\u003eFree trial: Free for Facebook users\u003c/h4\u003e\r\n\u003ch4\u003eFree plan: Free for Facebook users\u003c/h4\u003e\r\n\r\n\u003ch4\u003eFacebook Chat Plugin Features\u003c/h4\u003e\r\n\u003cul\u003e\r\n\u003cli\u003eBusiness page inbox\u003c/li\u003e\r\n\u003cli\u003eOff-site chat\u003c/li\u003e\r\n\u003cli\u003eGuest mode for non-Facebook users\u003c/li\u003e\r\n\u003cli\u003eWebsite to Messenger chat history\u003c/li\u003e\r\n\u003cli\u003eChat transcripts\u003c/li\u003e\r\n\u003cli\u003eMessenger interface\u003c/li\u003e\r\n\u003cli\u003eAuto replies and FAQ\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\r\n\u003cp\u003e\u003ca href=\"https://www.zendesk.com/service/messaging/whatsapp-facebook/\"\u003eLearn more about using Facebook Messenger with Zendesk\u003c/a\u003e\u003c/p\u003e\r\n\r\n\u003cdiv style=\"overflow-x: auto\"\u003e\r\n\u003ctable style=\"table-layout: auto\"\u003e\r\n \u003ctbody\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eStarting price\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eFree for Facebook users\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree trial\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eFree for Facebook users\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree plan\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eFree for Facebook users\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eBest for\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eSmall businesses with active Facebook accounts\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eCustomizable chat box\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eYes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eChat history\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eYes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree conversations per month\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eUnlimited\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\r\n\u003ch3\u003e12. \u003ca href=\"https://wordpress.org/plugins/chatra-live-chat/\" target=\"_blank\" rel=\"noopener\"\u003eChatra Live Chat\u003c/a\u003e\u003c/h3\u003e\r\n\r\n\u003cimg class=\"lazyload no-src full-width\" data-src=\"https://ps.w.org/chatra-live-chat/trunk/screenshot-1.jpg?rev=2523442\" class=\"i-amphtml-fill-content i-amphtml-replaced-content\" alt=\"Chatra Live Chat\" /\u003e\r\n\u003cp class=\"caption\"\u003e\u003ca href=\"https://ps.w.org/chatra-live-chat/trunk/screenshot-1.jpg?rev=2523442\" target=\"_blank\" rel=\"noopener\" class=\"i-amphtml-fill-content i-amphtml-replaced-content\"\u003eImage credit\u003c/a\u003e\u003c/p\u003e\r\n\r\n\u003cp\u003eChatra is live chat software designed for sales. It includes features that help agents close sales like group chats, full conversation histories, and distinct colors and names so salespeople can distinguish between visitors. In addition to live chat, Chatra’s paid plans include an email helpdesk, Facebook Messenger, Instagram Direct, chatbots, and more.\u003c/p\u003e\r\n\r\n\u003cp\u003eUsing the exit-intent feature, agents can start a conversation when it looks like a website visitor is about to leave. The live typing insights feature also lets them see what visitors are going to say before they hit send, giving agents a head start on finding answers and solutions. And with conversation history, it’s easy to view past interactions so you can continue building relationships with customers without starting from square one every time.\u003c/p\u003e\r\n\r\n\u003cp\u003eThe free plan only has live chat and its features are limited. To set up Chatra, you’ll need to create an account and install the plugin for WordPress then place the widget code on your site. From there, you’ll have access to the software through Chatra’s native interface.Users can choose to be billed annually or monthly, with the Essential plan beginning at $17 per month billed annually, or $21 on a month-to-month basis.\u003c/p\u003e\r\n\r\n\u003ch4\u003ePricing Plans:\u003c/h4\u003e\r\n$17/month per agent\r\n\u003ch4\u003eFree trial: 10 days\u003c/h4\u003e\r\n\u003ch4\u003eFree plan: Free forever plan for 1 agent\u003c/h4\u003e\r\n\r\n\u003ch4\u003eChatra Live Chat Plugin Features\u003c/h4\u003e\r\n\u003cul\u003e\r\n\u003cli\u003eVisitor information\u003c/li\u003e\r\n\u003cli\u003eTargeted chats/triggers\u003c/li\u003e\r\n\u003cli\u003eGroup chats\u003c/li\u003e\r\n\u003cli\u003eLive typing insights\u003c/li\u003e\r\n\u003cli\u003eOn and offline chat widget\u003c/li\u003e\r\n\u003cli\u003eEmail helpdesk\u003c/li\u003e\r\n\u003cli\u003eMessenger and Instagram Direct\u003c/li\u003e\r\n\u003cli\u003eForm and lead capture bot\u003c/li\u003e\r\n\u003cli\u003eBrowser dashboard\u003c/li\u003e\r\n\u003cli\u003eMac and Windows desktop apps\u003c/li\u003e\r\n\u003cli\u003eComplete conversation history\u003c/li\u003e\r\n\u003cli\u003eEmail chat transcripts\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\r\n\u003cdiv style=\"overflow-x: auto\"\u003e\r\n\u003ctable style=\"table-layout: auto\"\u003e\r\n \u003ctbody\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eStarting price\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e$17 per agent/month\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree trial\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e10 days\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree plan\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eFree forever for 1 agent\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eBest for\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eEcommerce, software, financial, lega, and automotive companies\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eCustomizable chat box\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eYes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eChat history\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eYes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree conversations per month\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eUnlimited\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\u003ch3\u003e13. \u003ca href=\"https://wordpress.org/plugins/leadin/\" target=\"_blank\" rel=\"noopener\"\u003eHubSpot Live Chat\u003c/a\u003e\u003c/h3\u003e\r\n\r\n\u003cimg class=\"lazyload no-src full-width\" data-src=\"https://ps.w.org/leadin/assets/screenshot-1.png?rev=2580889\" class=\"i-amphtml-fill-content i-amphtml-replaced-content\" alt=\"HubSpot Live Chat\" /\u003e\r\n\u003cp class=\"caption\"\u003e\u003ca href=\"https://ps.w.org/leadin/assets/screenshot-1.png?rev=2580889\" target=\"_blank\" rel=\"noopener\" class=\"i-amphtml-fill-content i-amphtml-replaced-content\"\u003eImage credit\u003c/a\u003e\u003c/p\u003e\r\n\r\n\r\n\u003cp\u003eHubSpot’s free WordPress live chat plugin enables you to use your WordPress site to engage visitors with chatbots and live chat, plus a whole lot more. In addition to live chat capabilities, HubSpot’s WordPress plugin gives you access to an email design editor, marketing automation, HubSpot’s free CRM, and built-in analytics.\u003c/p\u003e\r\n\r\n\u003cp\u003eGive website visitors 1:1 attention so you can nurture leads with a personalized touch. View a full timeline of a contact’s page views to gain insight into the products or services that interest customers most, and view past conversations with contacts to save everyone from having to repeat themselves when talking to a new rep or if a long time has passed since the last conversation.\u003c/p\u003e\r\n\r\n\u003cp\u003eThe forms you use to engage leads via live chat sync automatically with your HubSpot CRM—assuming you’re using HubSpot’s CRM. From within WordPress, you can manage these new leads, segment them, and analyze their interaction with your website. You can get started with the HubSpot WordPress plugin for free but more advanced features will require a Starter, Professional or Enterprise version of HubSpot’s Operations Hub.\u003c/p\u003e\r\n\r\n\u003ch4\u003ePricing Plans\u003c/h4\u003e\r\nStarter: $45/month\r\nProfessional: $800/month\r\nEnterprise: $3,200/month\r\n\u003ch4\u003eFree trial: 14 days\u003c/h4\u003e\r\n\u003ch4\u003eFree plan: Free forever plan includes basic bots and live chat options\u003c/h4\u003e\r\n\r\n\u003ch4\u003eFeatures\u003c/h4\u003e\r\n\u003cul\u003e\r\n\u003cli\u003eOver 400 native integrations\u003c/li\u003e\r\n\u003cli\u003eBuilt-in analytics\u003c/li\u003e\r\n\u003cli\u003eForms and popups\u003c/li\u003e\r\n\u003cli\u003eCRM platform\u003c/li\u003e\r\n\u003cli\u003eLead management\u003c/li\u003e\r\n\u003cli\u003eNewsletter signup form template\u003c/li\u003e\r\n\u003cli\u003eEvent registration template\u003c/li\u003e\r\n\u003cli\u003eForm and popup builder\u003c/li\u003e\r\n\u003cli\u003eKnowledge base and support bot\u003c/li\u003e\r\n\u003cli\u003eBuilt-in marketing analytics\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\r\n\u003cp\u003e\u003ca href=\"https://www.zendesk.com/apps/support/hubspot/\"\u003eLearn more about using HubSpot with Zendesk\u003c/a\u003e\u003c/p\u003e\r\n\r\n\u003cdiv style=\"overflow-x: auto\"\u003e\r\n\u003ctable style=\"table-layout: auto\"\u003e\r\n \u003ctbody\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eStarting price\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e$45/month\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree trial\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e14 days\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree plan\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eFree forever plan\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eBest for\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eSmall, mid-sized, and enterprise businesses\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eCustomizable chat box\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eYes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eChat history\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eYes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree conversations per month\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eUnlimited\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\u003ch3\u003e14. \u003ca href=\"https://wordpress.org/plugins/smartsupp-live-chat/\" target=\"_blank\" rel=\"noopener\"\u003eSmartsupp Live Chat\u003c/a\u003e\u003c/h3\u003e\r\n\r\n\u003cimg class=\"lazyload no-src full-width\" data-src=\"https://ps.w.org/smartsupp-live-chat/assets/screenshot-1.png?rev=2564767\" class=\"i-amphtml-fill-content i-amphtml-replaced-content\" alt=\"Smartsupp Live Chat\" /\u003e\r\n\u003cp class=\"caption\"\u003e\u003ca href=\"https://ps.w.org/smartsupp-live-chat/assets/screenshot-1.png?rev=2564767\" target=\"_blank\" rel=\"noopener\" class=\"i-amphtml-fill-content i-amphtml-replaced-content\"\u003eImage credit\u003c/a\u003e\u003c/p\u003e\r\n\r\n\u003cp\u003eThe Smartsupp Live Chat WordPress plugin combines live chat software with chatbots and advanced reporting capabilities to help you take your service operation to the next level. You can get started and download the plugin for free with Smartsupp’s free plan but you’ll need a paid plan to remove limits on the number of chatbots and reporting capabilities.\u003c/p\u003e\r\n\r\n\u003cp\u003eUsing advanced real-time monitoring, the Smartsupp Live Chat plugin lets you see how visitors move around your site, giving you more insight into your most popular offerings. Reach out with proactive messages to customers who just need a final nudge to purchase by offering a promotional code or other enticing offer, and view video recordings of web traffic to see if your site needs any optimization to help customers navigate your shop.\u003c/p\u003e\r\n\r\n\u003cp\u003eSmartsupp has a mobile app compatible with Android or iOS devices as well as support for seven languages including English, Spanish, German, Polish, French, Czech, and Italian. And you can connect Smartsupp WP live chat to your Facebook page to provide a seamless multi-channel experience. Smartsupp has a huge range when it comes to pricing, with the Standard Plan for freelancers and personal websites starting at $15 per month and the tailor-made Ultimate Plan starting from $2,000 a year.\u003c/p\u003e\r\n\r\n\u003ch4\u003ePricing Plans\u003c/h4\u003e\r\nStandard: $15/month\r\nPro: $72/month\r\nUltimate: $2,000/year\r\n\u003ch4\u003eFree trial: 14 days.\u003c/h4\u003e\r\n\u003ch4\u003eFree plan: Available for one agent and up to 100 conversations/month.\u003c/h4\u003e\r\n\r\n\u003ch4\u003eSmartsupp Live Chat Plugin Features\u003c/h4\u003e\r\n\u003cul\u003e\r\n\u003cli\u003eMobile-friendly\u003c/li\u003e\r\n\u003cli\u003eVideo recordings\u003c/li\u003e\r\n\u003cli\u003eConversation history\u003c/li\u003e\r\n\u003cli\u003eVisitor filters\u003c/li\u003e\r\n\u003cli\u003eBlock visitor\u003c/li\u003e\r\n\u003cli\u003eSound and visual notifications\u003c/li\u003e\r\n\u003cli\u003eWeb dashboard\u003c/li\u003e\r\n\u003cli\u003eThree agents\u003c/li\u003e\r\n\u003cli\u003eUnlimited websites\u003c/li\u003e\r\n\u003cli\u003eGDPR compliance\u003c/li\u003e\r\n\u003cli\u003eEmail\u003c/li\u003e\r\n\u003cli\u003eMessenger integration\u003c/li\u003e\r\n\u003cli\u003eFile-sharing\u003c/li\u003e\r\n\u003cli\u003eTeam stats and routings\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\r\n\u003cdiv style=\"overflow-x: auto\"\u003e\r\n\u003ctable style=\"table-layout: auto\"\u003e\r\n \u003ctbody\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eStarting price\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e$45/month\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree trial\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e14 days\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree plan\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eFree forever plan\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eBest for\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eFreelancers, SMBs, and enterprise businesses\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eCustomizable chat box\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eYes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eChat history\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eYes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree conversations per month\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e100\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\u003ch3\u003e15. \u003ca href=\"https://wordpress.org/plugins/jivochat/\" target=\"_blank\" rel=\"noopener\"\u003eJivoChat Live Chat\u003c/a\u003e\u003c/h3\u003e\r\n\r\n\u003cimg class=\"lazyload no-src full-width\" data-src=\"https://ps.w.org/jivochat/assets/screenshot-2.png?rev=1650940\" class=\"i-amphtml-fill-content i-amphtml-replaced-content\" alt=\"JivoChat Live Chat\" /\u003e\r\n\u003cp class=\"caption\"\u003e\u003ca href=\"https://ps.w.org/jivochat/assets/screenshot-2.png?rev=1650940\" target=\"_blank\" rel=\"noopener\" class=\"i-amphtml-fill-content i-amphtml-replaced-content\"\u003eImage credit\u003c/a\u003e\u003c/p\u003e\r\n\r\n\u003cp\u003eJivoChat is a live chat plugin for WordPress and so much more. In addition to live chat, JivoChat enables you to converse with your customers on the phone, over email, and through social media. Its implementation and design are customizable so you can adjust it to your messaging strategy and brand identity. Also, JivoChat provides its own native CRM and allows you to connect a CRM if you already have one.\u003c/p\u003e\r\n\r\n\u003cp\u003eKeep all conversations in one place so agents don’t have to search through multiple channels to dig up old interactions. Transfer chats to agents who are better suited for a particular conversation, or open up chats to additional reps when more brain power is needed to answer questions or solve tough problems. You can also track visitor movement in real time on your website and use live chat to engage proactively, before the customer has a chance to become distracted and leave your shop. Widgets are customizable by style, position, customer behavior, and more to give businesses full control over their live chat branding.\u003c/p\u003e\r\n\r\n\u003cp\u003eJivoChat’s live chat features include all the basics, such as canned responses and offline messages, and many advanced capabilities, like multi-agent chats and a built-in CRM. When you sign up for JivoChat, you’ll be enrolled in a 14-day free trial of a paid plan. If you decide not to upgrade, you’ll be downgraded after 15 days to their free plan with limited features.\u003c/p\u003e\r\n\r\n\u003ch4\u003ePricing Plans:\u003c/h4\u003e\r\nProfessional: $19/month\r\n\u003ch4\u003eFree trial: 14 days\u003c/h4\u003e\r\n\u003ch4\u003eFree plan: Basic version free up to 5 agents\u003c/h4\u003e\r\n\r\n\u003ch4\u003eJivoChat Live Chat Plugin Features\u003c/h4\u003e\r\n\u003cul\u003e\r\n\u003cli\u003eVisitor tracking\u003c/li\u003e\r\n\u003cli\u003eBuilt-in CRM\u003c/li\u003e\r\n\u003cli\u003eChatbot connections\u003c/li\u003e\r\n\u003cli\u003eUnlimited chat history\u003c/li\u003e\r\n\u003cli\u003eChat transfer\u003c/li\u003e\r\n\u003cli\u003eCanned responses\u003c/li\u003e\r\n\u003cli\u003eSmart triggers\u003c/li\u003e\r\n\u003cli\u003eGDPR compliance\u003c/li\u003e\r\n\u003cli\u003eAutomatic translator\u003c/li\u003e\r\n\u003cli\u003eGeo IP-based behaviors\u003c/li\u003e\r\n\u003cli\u003eOffline messages\u003c/li\u003e\r\n\u003cli\u003eOmnichannel\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\r\n\u003cdiv style=\"overflow-x: auto\"\u003e\r\n\u003ctable style=\"table-layout: auto\"\u003e\r\n \u003ctbody\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eStarting price\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e$19/month per agent billed annually\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree trial\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003e14 days\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree plan\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eFree up to 5 agents\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eBest for\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eEcommerce, institutional websites, blogs, real estate companies, schools\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eCustomizable chat box\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eYes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eChat history\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eYes\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003e\r\n \u003ch5\u003eFree conversations per month\u003c/h5\u003e\r\n \u003c/td\u003e\r\n \u003ctd\u003e\r\n \u003cp\u003eUnlimited\u003c/p\u003e\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\u003cspan id=\"why\"\u003e\u003c/span\u003e \r\n\r\n","tier-copy-image":"","tier-video-id":""},{"tier-copy-headline":"Why use WordPress chat plugins?","tier-copy-body":"\u003cp\u003eWordPress is one of the most popular content management systems in the world. And a big reason for that is the powerful yet easy-to-use extensibility provided by WordPress plugins. The best live chat for WordPress is no exception; many brands use WordPress chat plugins for the following powerful benefits:\u003c/p\u003e\r\n\r\n\u003ch3\u003eInstant support\u003c/h3\u003e\r\n\u003cp\u003eWhen we asked participants what the top factor in a good \u003ca href=\"https://www.zendesk.com/blog/why-companies-should-invest-in-the-customer-experience/\"\u003ecustomer experience\u003c/a\u003e was, quick resolution time came out on top. This isn’t surprising, but the point is that a WordPress chat plugin is often the most feasible way to provide the kind of instant support that customers demand. Businesses that use WordPress can invest in a WordPress live chat plugin and send their first chat messages directly from their site within a day.\u003c/p\u003e\r\n\r\n\u003ch3\u003eElevate customer satisfaction\u003c/h3\u003e\r\n\u003cp\u003eWhen you provide support on time, customers will respond and your CSAT score will rise. Of course, providing quick support is one thing; providing it at scale is another entirely. And that’s where WordPress live chat plugins really shine. Because you can integrate your plugin with other tools, such as chatbots, you can leverage automation, \u003ca href=\"https://www.zendesk.com/blog/customers-really-feel-conversational-ai/\"\u003eAI\u003c/a\u003e, and machine learning to handle simpler customer queries and save your agents’ time for more complicated issues.\u003c/p\u003e\r\n\r\n\u003ch3\u003eIncrease conversion rates\u003c/h3\u003e\r\n\u003cp\u003eBe there for your customers before they even ask. If a customer gets stuck on a page for a long time, WordPress for live chat will prompt a support agent to proactively start a chat within your website. From there, the agent can offer the customer assistance and help answer any questions they have before making their purchase. This allows agents and salespeople to be more targeted and relevant in their outreach which helps to increase conversion rates.\u003c/p\u003e\r\n\r\n\u003ch3\u003eIncrease the value of your customers\u003c/h3\u003e\r\n\u003cp\u003eCompared to those who don’t, customers that chat with a brand are three times more likely to convert. That same group of customers also typically buys more—on average, their cart value is 10 to 15 percent higher. In this way, WordPress live chat plugins can increase your customer’s lifetime value meaning your company creates more value with each customer. By extension, your agents become more valuable too since they can spend their time on only the most relevant prospects.\u003c/p\u003e\r\n\r\n\u003cspan id=\"features\"\u003e\u003c/span\u003e ","tier-copy-image":"","tier-video-id":""},{"tier-copy-headline":"What are the features that you need from your WordPress chat plugin?","tier-copy-body":"\u003ch3\u003eConvenient interface\u003c/h3\u003e\r\n\r\n\u003cp\u003eThe interface through which your agents chat with customers will significantly influence the quality of the chat experience for everyone. With WordPress chat plugins, you’ll encounter two types of interfaces; native and third-party dashboards. Native dashboards exist within your WordPress dashboard while third-party dashboards exist within live chat apps hosted by your \u003ca href=\"https://www.zendesk.com/service/messaging/live-chat/\"\u003elive chat software\u003c/a\u003e provider.\u003c/p\u003e\r\n\r\n\u003cp\u003eTypically, third-party dashboards are more flexible and sophisticated. But how convenient they are for your agents comes down to personal preference and existing workflow. Make sure to solicit your agents’ opinions on the convenience of any WordPress chat plugin you choose.\u003c/p\u003e\r\n\r\n\u003ch3\u003eAutomation\u003c/h3\u003e\r\n\u003cp\u003eLive chat is a unique experience that many customers prefer over other channels like phone or email. But the secret of what makes live chat so valuable for businesses isn’t just that your customer’s like it. Rather, it’s the fact that with \u003ca href=\"https://support.zendesk.com/hc/en-us/articles/115015790028-Automations-resources-and-recipes\"\u003eautomation rules\u003c/a\u003e for simple queries, your WordPress chat plugin can resolve a large proportion of customer questions on its own.\u003c/p\u003e \r\n\r\n\u003cp\u003eAutomation makes live chat even more valuable for businesses because it enables organizations to provide cost-efficient service in a channel that customers already prefer.\u003c/p\u003e\r\n\r\n\u003ch3\u003eReporting and analytics\u003c/h3\u003e\r\n\u003cp\u003eSome level of reporting and analytics is a must-have for your live chat plugin for WordPress. Not only does reporting allow your managers to provide data-driven feedback for your agents, but it also provides transparency for the rest of the business. This is critical when you’re trying to determine where and how much resources you should be investing in your business.\u003c/p\u003e\r\n\r\n\u003cp\u003eIn fact, more advanced analytics systems can even provide data regarding customer sentiment which can help guide product development, sales, marketing, and service decisions.\u003c/p\u003e\r\n\r\n\u003ch3\u003eSelf-service options\u003c/h3\u003e\r\n\u003cp\u003e\u003ca href=\"https://www.zendesk.com/blog/customer-self-service-guide-helping-customers-help/\"\u003eSelf-service options\u003c/a\u003e like \u003ca href=\"https://www.zendesk.com/service/help-center/knowledge-base-software/\"\u003eknowledge bases\u003c/a\u003e are a vital complement to live chat. Like automation rules, self-service helps your customers find answers to frequently asked questions which saves your agents for the customer who really needs them. Plus, even when your live chat is offline after working hours, your customers always have a place they can go to resolve their issues.\u003c/p\u003e\r\n\r\n\u003cspan id=\"how-to-choose\"\u003e\u003c/span\u003e ","tier-copy-image":"","tier-video-id":""},{"tier-copy-headline":"How to choose the best WordPress chat plugin?","tier-copy-body":"\u003cp\u003eOnly someone who knows your organization, workflow, existing systems, and future growth plans can accurately say which of the best chat plugins for WordPress is right for you. And no one has the time to try more than—at most—a few different plugins. So to improve your chances of choosing the best WordPress chat plugin for you, we recommend using the following as your main criteria:\u003c/p\u003e\r\n\r\n\u003col class=\"list-num-circle\"\u003e\r\n\u003cli\u003e\u003cb\u003eEffectiveness of integration with WordPress and other systems\u003c/b\u003e\u003cbr\u003e\r\n\u003cp\u003eIt’s highly unlikely your WordPress chat plugin will be the only component of your sales, service, and/or marketing operations. Other systems, such as \u003ca href=\"https://www.zendesk.com/sell/features/crm-software/\"\u003eCRMs\u003c/a\u003e, \u003ca href=\"https://www.zendesk.com/service/analytics/\"\u003ecustomer analytics software\u003c/a\u003e, and so much more, will need to exchange data with your WordPress chat plugin. So before you make a decision, make sure your plugin has easy and effective integrations with your existing systems.\u003c/p\u003e\u003c/li\u003e\r\n\r\n\u003cli\u003e\u003cb\u003eCurrent and future feature/cost fit\u003c/b\u003e\u003cbr\u003e\r\n\u003cp\u003eIt’s all too common to choose a WordPress chat plugin that costs more because of features that you don’t need. But at the same time, your business will likely look far different in the not-too-distant future. So finding a chat plugin that can fit your current needs and budget as well as scale up when you need it to, is critical.\u003c/p\u003e\u003c/li\u003e\r\n\r\n\u003cli\u003e\u003cb\u003eAgent and customer experience\u003c/b\u003e\u003cbr\u003e\r\n\u003cp\u003eThe best live chat plugin for WordPress is the one your agents and customers love to use. After all, the quality of both their experiences will dictate the satisfaction and value of your customers. So if possible, make sure your agents have a chance to use whichever plugin you choose before you commit to any long-term contracts. Also, take the time to test the software from the customer’s side whether through user testing or by walking through the software yourself.\u003c/p\u003e\u003c/li\u003e\r\n\r\n\u003cspan id=\"faqs\"\u003e\u003c/span\u003e","tier-copy-image":"","tier-video-id":""},{"tier-copy-headline":"Frequently asked questions","tier-copy-body":"\u003cdiv class=\"accordion theme-default js-accordion faq-accordion\"\u003e\r\n \u003cdiv class=\"accordion-item\"\u003e\r\n \u003cdiv class=\"accordion-closed\"\u003e\r\n \u003ch4\u003eDoes WordPress have live chat?\u003c/h4\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-open\"\u003e\r\n\u003cp\u003eThe default implementation of WordPress doesn’t have live chat, which is why you’ll need to download a live chat plugin or manually add the code for a live chat widget.\u003c/p\u003e\r\n\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-item\"\u003e\r\n \u003cdiv class=\"accordion-closed\"\u003e\r\n \u003ch4\u003eWhere to put a live chat script in WordPress page?\u003c/h4\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-open\"\u003e\r\n\u003cp\u003eIf you decide to manually copy a live chat script rather than use a plugin, you’ll need to put the live chat script into the footer of your WordPress page. To do this, you’ll need the help of a developer unless you have a plugin like \u003ca href=\"https://wordpress.org/plugins/insert-headers-and-footers-script/\"\u003eHeader and Footer Scripts\u003c/a\u003e, which enables non-developers to access the header and footer of their WordPress websites.\u003c/p\u003e \r\n\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-item\"\u003e\r\n \u003cdiv class=\"accordion-closed\"\u003e\r\n \u003ch4\u003eHow many active agents will you have at one time with WordPress live chat?\r\n\u003c/h4\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-open\"\u003e\r\n\u003cp\u003eThe number of active agents you can have at one time with WP live chat depends on the live chat software you’re using. For example, on the Support Team with Zendesk’s WordPress live chat, you’ll be billed $19 per agent per month with no limit on users.\u003c/p\u003e\r\n\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-item\"\u003e\r\n \u003cdiv class=\"accordion-closed\"\u003e\r\n \u003ch4\u003eHow much money should you be willing to spend on a WordPress live chat plugin?\u003c/h4\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"accordion-open\"\u003e\r\n\u003cp\u003eThe amount of money you’re willing to spend on a WordPress live chat plugin should be a small fraction of the value the plugin adds for your business. More specifically, unless you’re purchasing a standalone WordPress live chat plugin, it should be free. For example, once you purchase a plan from Zendesk, you can download the Zendesk WordPress plugin for free.\u003c/p\u003e\r\n\u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\u003cspan id=\"trial\"\u003e\u003c/span\u003e","tier-copy-image":"","tier-video-id":""}],"tier-center-cta-text":"Start a free trial","tier-center-cta-url":"//www.zendesk.com/register/","tier-resource-description":"There are many ways to provide great support with chat. Take a look.","tier-resource-links":"\u003ca href=\"/service/messaging/\"\u003eMessaging software\u003c/a\u003e\u003ca href=\"/service/messaging/live-chat/\"\u003eLive chat software\u003c/a\u003e\u003ca href=\"/service/answer-bot/\"\u003eAnswer bot\u003c/a\u003e\u003ca href=\"/service/messaging/ai-chatbot/\"\u003eAI chatbot\u003c/a\u003e\u003ca href=\"/service/messaging/apple-business-chat/\"\u003eApple messages for business\u003c/a\u003e\u003ca href=\"/service/messaging/best-free-live-chat-software/\"\u003eFree chat software\u003c/a\u003e\u003ca href=\"/service/messaging/chatbot/\"\u003eChatbot\u003c/a\u003e\u003ca href=\"/service/messaging/shopify-live-chat/\"\u003eShopify chat\u003c/a\u003e\u003ca href=\"https://www.zendesk.com/service/ticketing-system/wordpress-ticket-systems/\"\u003eWordPress ticket system\u003c/a\u003e","_yoast_wpseo_focuskw":"wordpress live chat","_yoast_wpseo_sitemap-html-include":"-","tier-breadcrumb-text":"WordPress Live Chat","tier-structure":"WordPress Live Chat","tier-copy-nav-button-text":"","tier-copy-nav-button-url":"","tier-breadcrumb-show":"WordPress Live Chat","tier-top-cta-header":"#03363D","tier-top-cta-checkbox":"#03363D","tier-top-cta-description":"#03363D","tier-copy-description":"//www.zendesk.com/register","tier-stackable-header":"//www.zendesk.com/register","tier-right-screen-img-alt-text":"btn-orange","tier-hr-1":"WordPress Live Chat","tier-hr-2":"/chat/features/","tier-hr-3":"btn-orange","tier-copy-checkbox-checkbox-fix":"btn-orange","tier-hr-4":"btn-orange","tier-right-screen-checkbox-checkbox-fix":"btn-orange","tier-cta-3-text":"btn-orange","tier-cta-3-url":"btn-orange","tier-hr-5":"btn-orange","tier-left-screen-checkbox-checkbox-fix":"btn-orange","tier-cta-4-text":"btn-orange","tier-cta-4-url":"btn-orange","tier-hr-6":"btn-orange","tier-right-screen-checkbox-2-checkbox-fix":"btn-orange","tier-cta-5-text":"btn-orange","tier-cta-5-url":"btn-orange","tier-hr-7":"btn-orange","tier-left-screen-checkbox-2-checkbox-fix":"btn-orange","tier-cta-6-text":"btn-orange","tier-cta-6-url":"btn-orange","tier-hr-8":"btn-orange","tier-brake-copy-checkbox-checkbox-fix":"btn-orange","tier-hr-9":"btn-orange","tier-center-screen-checkbox-checkbox-fix":"","tier-hr-10":"Companies looking to improve conversion rates and turn more visitors into buyers, as well as companies looking to reduce support costs while improving CSAT should consider WordPress live chat as a support channel.","tier-video-checkbox-checkbox-fix":"Companies looking to improve conversion rates and turn more visitors into buyers, as well as companies looking to reduce support costs while improving CSAT should consider WordPress live chat as a support channel.","tier-hr-11":"Companies looking to improve conversion rates and turn more visitors into buyers, as well as companies looking to reduce support costs while improving CSAT should consider WordPress live chat as a support channel.","tier-quote-checkbox-checkbox-fix":"Companies looking to improve conversion rates and turn more visitors into buyers, as well as companies looking to reduce support costs while improving CSAT should consider WordPress live chat as a support channel.","tier-hr-12":"Companies looking to improve conversion rates and turn more visitors into buyers, as well as companies looking to reduce support costs while improving CSAT should consider WordPress live chat as a support channel.","tier-resource-checkbox-checkbox-fix":"","tier-cta-checkbox-checkbox-fix":"","tier-remove-sales-widget-checkbox-checkbox-fix":"","tier-remove-exit-modal":"","tier-remove-exit-modal-checkbox-fix":"","tier-breadcrumb-show-checkbox-fix":"WordPress Live Chat","tier-top-cta-checkbox-checkbox-fix":"#03363D","_trash_the_other_posts":"0","tier-hero-ctas":[{"tier-hero-cta-text":"View demo","tier-hero-cta-url":"/demo"}],"tier-footer-ctas":[{"tier-footer-cta-text":"","tier-footer-cta-url":""}],"tier-hero-subheading":"Engage your WordPress website visitors with a live chat plugin","tier-hero-image":"https://web-assets.zendesk.com/images/p-capabilities/messaging/hero-2x.jpg","last_modified_by":"wenniaoqu","canonical":"https://www.zendesk.com/service/messaging/wordpress-live-chat/","seoTitle":"15 Best WordPress Live Chat Plugins for 2024 - Zendesk","seoDescription":"The best WordPress live chat plugin is a great way to provide great customer service and proactive customer support. Learn more.","seoImage":"https://web-assets.zendesk.com/images/social-share/zendesk-champions-of-customer-service-6.png","twitterImage":"https://web-assets.zendesk.com/images/social-share/zendesk-champions-of-customer-service-6.png","robots":"index,max-snippet:-1,max-image-preview:large,max-video-preview:-1,follow","path":"/service/messaging/wordpress-live-chat/","title":"WordPress Live Chat","publishedAt":"2016-07-01 14:13:34","updatedAt":"2024-04-22 11:52:48","updatedAtFormatted":"April 22, 2024","content":"","related":[],"story":null},"preview":false,"id":179861,"locale":"tw"},"__lang":"tw","__namespaces":{"header":{"brand_logoname_blog":"Zendesk 部落格","newsroom":"新聞編輯室","brand_subtitle_newsroom":"公司訊息與聲明","marketplace":"Marketplace","arialabel_toggle":"切換至行動版功能表","arialabel_search":"搜尋","contact_us":"聯絡我們","primary_btn":"免費試用","primary_btn_blog":"開始免費試用","secondary_btn_pricing":"立即購買","secondary_btn_login":"登入","secondary_btn_demo":"觀看示範","return_to_homepage":"前往 Zendesk 首頁","newsroom_navlink_press_releases":"新聞稿","newsroom_navlink_media":"媒體資源","primary_btn_newsroom":"聯絡","dropdown_products":"產品","dropdowns_service_title":"適用於客戶服務的 Zendesk","dropdowns_service_subtitle":"完整的客戶服務解決方案","dropdowns_sell_title":"適用於銷售的 Zendesk","dropdowns_sell_subtitle":"現代化的銷售解決方案","dropdown_products_platform_title":"Sunshine平台","dropdown_products_platform_subtitle":"迅速、開放和靈活彈性","dropdown_products_marketplace_subtitle":"App、整合與合作夥伴","dropdown_pricing":"定價","dropdown_solutions":"解決方案","dropdown_solutions_enterprise_title":"大型企業","dropdown_solutions_enterprise_subtitle":"大規模展開對話","dropdown_solutions_smb_title":"中小型企業","dropdown_solutions_smb_subtitle":"避免成長的煩惱","dropdown_solutions_startups_title":"新創公司","dropdown_solutions_startups_subtitle":"出師告捷","dropdown_solutions_helpdesk_title":"員工體驗","dropdown_solutions_helpdesk_subtitle":"像對待客戶一樣對待員工","dropdown_solutions_industries_title":"行業","dropdown_solutions_industries_subtitle":"滿足市場的需求","dropdown_solutions_conv_crm_title":"對話式 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合作夥伴","dropdown_resources_customers_title":"客戶案例","dropdown_resources_customers_subtitle":"看看有了 Zendesk，將取得怎樣的成功","dropdown_resources_newsroom_title":"新聞編輯室","dropdown_resources_newsroom_subtitle":"公司訊息與聲明","dropdown_resources_trust_title":"信賴和安全性","dropdown_resources_trust_subtitle":"您可以放心將業務交給 Zendesk","navlink_local_help_center_title":"產品支援","dropdown_company":"公司","expand_trigger_mobile":"更多","dropdown_language_mobile":"語言","dropdown_company_sustainability":"永續營運能力","dropdown_company_about":"關於我們","dropdown_company_press":"媒體","dropdown_company_investor":"投資者","dropdown_company_events":"活動","dropdown_company_careers":"職涯","dropdown_company_dei":"多元化和包容性","dropdown_company_legal":"法務","dropdown_company_accessibility":"協助工具計劃","skip_to_main_content":"跳至主要内容","dropdown_contact_sales":"聯絡銷售","mobile_trial_cta":"開始免費試用","dropdowns_customer_service_title":"適用於客戶服務的 Zendesk","dropdowns_employee_service_title":"專為提升員工體驗打造的 Zendesk 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是什麼","col_favorite_enterprise":"適用於企業的 Zendesk","col_favorite_smb":"適用於小型企業的 Zendesk","col_favorite_startups":"適用於新創公司的 Zendesk","col_favorite_benchmark":"Zendesk 基準","col_favorite_gartner":"Gartner CRM Magic Quadrant","col_favorite_cx_trends":"客戶體驗趨勢","col_favorite_what_is_crm":"什麼是 CRM？","col_favorite_crm":"CRM 軟體指南","col_favorite_experience_research_panel":"加入我們的研究小組","legal_cookie_notice":"Cookie 聲明","legal_terms_of_use":"使用條款","legal_privacy_notice":"隱私權聲明","legal_onetrust":"Cookie 設定","legal_impressum_de":"法律聲明","legal_slavery_statement":"現代奴役法案聲明","legal_trust_center":"信任中心","col_company_accessibility":"無障礙計劃","col_products_customer_service":"適用於客戶服務的 Zendesk","col_products_employee_service":"專為提升員工體驗打造的 Zendesk 產品"},"formGlobal":{"fld_err_required":"此欄位為必填","fld_err_not_allowed":"不允許使用數字和特殊字元","email_err_invalid":"請輸入有效的電郵地址","email_err_support":"請輸入有效的電郵地址\u003c0\u003e\u003c/0\u003e電子郵件地址的開頭不得為以下內容：\u003c1\u003e\u003c/1\u003e","email_err_personal":"輸入商業電子郵件地址","phone_err_invalid":"請輸入有效的電話號碼","name_first_lbl":"姓","name_last_lbl":"名","email_lbl":"工作電子郵件","phone_lbl":"電話號碼","link_privacy_policy":"Zendesk 隱私權政策","link_privacy_notice":"隱私權聲明","dept_lbl":"部門","fld_opt_select":"選取","step_count":"步驟 \u003c0\u003e\u003c/0\u003e (共 \u003c1\u003e\u003c/1\u003e 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