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Emergencies and After Hours | Yale Health
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srcset="/sites/default/files/styles/main_menu_1440/public/2024-04/23-023_YaleHealth_484.jpg?h=deaec4b9&itok=cTW4Y7mB 1x" media="all and (min-width: 1440px)" type="image/jpeg" width="900" height="486"/> <img loading="eager" width="900" height="486" class="main_menu" src="/sites/default/files/styles/main_menu_1440/public/2024-04/23-023_YaleHealth_484.jpg?h=deaec4b9&itok=cTW4Y7mB" alt="children and parent in waiting area" /> </picture> </figure> </div> </div> </div> </details> </li> <li class="menu__item"> <a href="/forms-and-guidelines" data-drupal-link-system-path="node/911">Forms & Guidelines</a> </li> </ul> </nav> </div> <div class="site-header__tools"> <a href="/search" aria-label="Yale Health search page"> <i class="fal fa-search"></i><span class="visually-hidden">Search</span> </a> <button class="menu-toggle" data-js="menu-toggle" aria-controls="block-main" aria-expanded="false"> <span></span> <span></span> <span></span> </button> </div> </div> </header> <main id="site-main" class="site-main"> <div class="site-main__system"> <div class="region-system"> <div data-drupal-messages-fallback class="hidden"></div> </div> </div> <div class="region-content"> <div id="block-yale-health-content"> <article class="node node--page node--full" data-js="node-page"> <header class="node__header" data-js="node-header"> <h1 class="node__heading"> Emergencies and After Hours </h1> </header> <div class="node__content"> <div class="node__sections"> <div class="layout layout--one-column"> <div class="layout__content"> <div class="layout__regions"> <div class="layout__region layout__region--content"> <div class="layout__region-item"> <div class="paragraph paragraph--html-content paragraph--default" data-js="html-content"> <div class="paragraph__body"> <div class="ck-content"> <p class="text-with-icon text-with-icon--alert">In an emergency鈥攕eek care! Call 911 immediately.</p></div> </div> </div> </div> <div class="layout__region-item"> <div class="paragraph paragraph--html-content paragraph--default" data-js="html-content"> <div class="paragraph__body"> <div class="ck-content"> <p>When possible, call <a href="/node/54" data-entity-type="node" data-entity-uuid="9f5f203a-679e-4fe5-a523-06c6fc3e9856" data-entity-substitution="canonical"><u>Acute Care</u></a> at 203-432-0123 before going to the Emergency Department. Yale New Haven Hospital operates Emergency Departments at the following locations:</p><ul><li>Yale New Haven Hospital Main Campus, 20 York St., New Haven</li><li>YNHH - Saint Raphael Campus, 1450 Chapel St., New Haven</li><li>YNHH - Shoreline Medical Center, 111 Goose Lane, Guilford</li></ul><p>When you call and let us know you are going to the Emergency Department, a nurse can follow up on your care and make sure that your primary care clinician knows as well. If you are unable to call before you go, be sure to call the Referrals Department at 203-432-7397 within 48 hours of receiving care.</p><p><strong>If you are out of state and need emergency care you can go to any medical facility. </strong>If you receive emergency treatment, please call 203-432-0123 beforehand, and if possible, notify the Referrals Department within 48 hours by calling 203-432-7397 or 877-947-2273.</p><p><strong>Remember to carry your Yale Health ID card with you at all times. It can provide valuable information if you cannot communicate during an emergency.</strong></p></div> </div> </div> </div> <div class="layout__region-item"> <div class="paragraph paragraph--html-content paragraph--default" data-js="html-content"> <header class="advanced-header-field advanced-header-field--heading-tag-h3"> <h3 id="heading-html_content-555" class="advanced-header-field__heading"> After Hours </h3> </header> <div class="paragraph__body"> <div class="ck-content"> <p class="text-with-icon text-with-icon--alert">For life-threatening emergencies, call 911.</p><p>After-hours is defined as after 5:00 p.m. on weekdays, as well as on weekends and holidays.</p><p>If you aren鈥檛 sure how serious your problem is, call <a href="/node/54" data-entity-type="node" data-entity-uuid="9f5f203a-679e-4fe5-a523-06c6fc3e9856" data-entity-substitution="canonical"><u>Acute Care</u></a> at 203-432-0123, where you can speak to a triage nurse 24/7 who will help you determine a plan of action. For in-person after-hours care, you may be referred to our network hospital, Yale New Haven Hospital, at one of the three following locations:</p><ul><li>Yale New Haven Hospital Main Campus, 20 York St., New Haven</li><li>YNHH - Saint Raphael Campus, 1450 Chapel St., New Haven</li><li>YNHH - Shoreline Medical Center, 111 Goose Lane, Guilford</li></ul><p>Please note: A copay may apply for after-hours visits to Acute Care. Please review your <a href="/node/687" data-entity-type="node" data-entity-uuid="14479895-e4e8-4b8b-a5b1-a90262c0868f" data-entity-substitution="canonical">Schedule of Benefits</a> for details.</p><p>For copays, after-hours is defined as:</p><ul><li>Monday - Friday, 6 p.m. - 7:59 a.m.</li><li>Weekends</li><li>University holidays and recess days </li></ul></div> </div> </div> </div> </div> </div> </div> </div> <div class="layout--50-50 layout layout--two-column"> <div class="layout__content"> <div class="layout__regions"> <div class="layout__region layout__region--first"> <div class="layout__region-item"> <div class="paragraph paragraph--link-list paragraph--default" data-js="link-list"> <header class="advanced-header-field advanced-header-field--heading-tag-h3"> <h3 id="heading-link_list-1031" class="advanced-header-field__heading"> Related Coverage Topics </h3> </header> <div class="paragraph__links"> <div class="paragraph__link"><a href="/topic/emergency-mental-health-services-yale-health-members">Emergency Mental Health Services for Yale Health Members</a></div> <div class="paragraph__link"><a href="/topic/urgent-mental-health-services-students">Urgent Mental Health Services for Students</a></div> <div class="paragraph__link"><a href="/topic/emergency-services-rape-crisissexual-assault">Emergency Services for Rape Crisis/Sexual Assault</a></div> <div class="paragraph__link"><a href="/topic/out-area-coverage">Out of Area Coverage</a></div> </div> </div> </div> </div> <div class="layout__region layout__region--second"> </div> </div> </div> </div> </div> <aside class="node__side-content"> <section class="node__resources"> <h2>Resources</h2> <article class="node-teaser node-teaser--resource node-teaser--label" data-js="node-resource"> <header class="node-teaser__header"> <div class="node-teaser__heading"> <a href="https://yalehealth.yale.edu/sites/default/files/2024-12/yale%20health%20member%20booklet%20-%202025%20-%20website.pdf" target="_blank"><i class="fal fa-file-pdf"></i><div><span>Yale Health Employee Coverage Booklet</span></div></a> </div> </header> <div class="node-teaser__content"> </div> </article> <article class="node-teaser node-teaser--resource node-teaser--label" data-js="node-resource"> <header class="node-teaser__header"> <div class="node-teaser__heading"> <a href="https://yalehealth.yale.edu/sites/default/files/2025-01/yale%20health%202024-2025%20student%20guide%20-%20updated%20hsc%20wording%20ada.pdf" target="_blank"><i class="fal fa-file-pdf"></i><div><span>Student Guide to Yale Health</span></div></a> </div> </header> <div class="node-teaser__content"> </div> </article> </section> </aside> </div> </article> </div> </div> </main> <footer class="site-footer"> <div class="site-footer__content"> <div class="site-footer__branding"> <div class="branding-block" 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