Troubleshooting - Help Center

<!doctype html><html lang="en"><head> <meta charset="utf-8"> <title> Troubleshooting - Help Center </title> <meta name="description" content="Troubleshooting | "> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta property="og:description" content="Troubleshooting | "> <meta property="og:title" content="Help Center | Troubleshooting"> <meta name="twitter:description" content="Troubleshooting | "> <meta name="twitter:title" content="Help Center | Troubleshooting"> <link rel="stylesheet" href="/hs/hsstatic/ContentIcons/static-1.198/fontawesome/5.0.10/css/fontawesome-all.min.css"> <style> a.cta_button{-moz-box-sizing:content-box !important;-webkit-box-sizing:content-box !important;box-sizing:content-box !important;vertical-align:middle}.hs-breadcrumb-menu{list-style-type:none;margin:0px 0px 0px 0px;padding:0px 0px 0px 0px}.hs-breadcrumb-menu-item{float:left;padding:10px 0px 10px 10px}.hs-breadcrumb-menu-divider:before{content:'›';padding-left:10px}.hs-featured-image-link{border:0}.hs-featured-image{float:right;margin:0 0 20px 20px;max-width:50%}@media (max-width: 568px){.hs-featured-image{float:none;margin:0;width:100%;max-width:100%}}.hs-screen-reader-text{clip:rect(1px, 1px, 1px, 1px);height:1px;overflow:hidden;position:absolute !important;width:1px} </style> <style> @font-face { font-family: "Oxygen"; font-weight: 400; font-style: normal; font-display: swap; src: url("/_hcms/googlefonts/Oxygen/regular.woff2") format("woff2"), url("/_hcms/googlefonts/Oxygen/regular.woff") format("woff"); } </style> <meta http-equiv="content-language" content="en"> <meta property="og:type" content="article"> <link href="//7052064.fs1.hubspotusercontent-na1.net/hubfs/7052064/hub_generated/template_assets/DEFAULT_ASSET/1739476079157/template_main.css" rel="stylesheet"> <link href="//7052064.fs1.hubspotusercontent-na1.net/hubfs/7052064/hub_generated/template_assets/DEFAULT_ASSET/1739476076870/template__support-form.min.css" rel="stylesheet"> <script type="text/javascript" src="//7052064.fs1.hubspotusercontent-na1.net/hubfs/7052064/hub_generated/template_assets/DEFAULT_ASSET/1739476076324/template_kbdom.min.js"></script> <style type="text/css" data-preview-theme="true"> .kb-article, .kb-search__suggestions__article-content, .kb-search-results__description { font-family: 'Oxygen'; } h1, h2, h3, h3 a, h4, h4 a, h5, h6, .kb__text-link, .kb__text-link-small, .kb-header, .kb-sticky-footer, .kb-search__suggestions__article-title, .kb-search-results__title, #hs_form_target_kb_support_form input.hs-button, #hs_form_target_kb_support_form label, input, select, textarea, #hs_form_target_kb_support_form .hs-field-desc, #hs_form_target_kb_support_form .hs-richtext p { font-family: 'Oxygen'; } a, .kb-search__suggestions__breadcrumb, .kb-header__nav .kbui-dropdown__link { color: #0066ff; } .kb-header, .kb-header a, .kb-header button.kb-button--link { color: #ffffff; } .kb-header svg * { fill: #ffffff; } .kb-search-section { background-color: #ffffff; } .kb-search-section__title { color: #ffffff; } .kb-search-section-with-image { background-image: url(https://support.convert.com/hubfs/kb-bg-1.jpg); background-size: cover; color: #ffffff; position: relative; } .kb-search-section-with-gradient { background-color: ; background-image: linear-gradient(180deg, #ffffff 0%, transparent 97%); } .kb-mobile-search-section { background-color: #ffffff; } .kb-search__suggestions a:hover, .kb-search__suggestions a:focus, .kb-category-menu li.active > a, .kb-category-menu li > a:hover { background-color: rgba(0, 102, 255, .1); } .kb-theme--cards .kb-category-menu li.active > a, .kb-theme--cards .kb-category-menu li > a:hover { background-color: transparent; } .kb-breadcrumbs > ol > li > span, .kb-breadcrumbs > ol > li > a > span, .kb-breadcrumbs > .kb-breadcrumbs__mobile-back a { font-family: 'Oxygen'; } .kb-breadcrumbs__arrow--left * { fill: #0066ff } .kb-sidebar .kb-category-menu a, .kb-mobile-menu .kb-mobile-menu__current-page, .kb-mobile-menu ul > li > a { font-family: 'Oxygen'; } .kb-header__logo img { max-height: 32px; } .kb-footer__logo img { max-height: 24px; } /* SVG SUPPORT */ .kb-header__logo img[src$=".svg"] { height: 32px; } .kb-footer__logo img[src$=".svg"] { height: 24px; } /* MOBILE STYLES */ .kb-mobile-menu, .kb-mobile-search__bar { background-color: #ffffff; } .kb-mobile-menu a, .kb-mobile-menu__current-page, .kb-mobile-search__input, .kb-search--open .kb-mobile-search__input { color: #111111 } .kb-mobile-search__input::-webkit-input-placeholder { color: #111111 } .kb-mobile-search__input::-moz-placeholder { color: #111111 } .kb-mobile-search__input:-ms-input-placeholder { color: #111111 } .kb-mobile-search__input:-moz-placeholder { color: #111111 } .kb-mobile-search__mag * { fill: #111111 } .kb-mobile-menu__arrow *, .kb-mobile-search__close * { stroke: #111111 } @media (max-width: 767px) { .kb-header__nav { background-color: #ffffff } .kb-header, .kb-header a { color: #111111; } .kb-header svg * { fill: #111111; } .kb-theme--content.kb-page--index .kb-header__nav-toggle svg *, .kb-theme--content.kb-page--index .kb-header__nav-close svg *, .kb-theme--tiles.kb-page--index .kb-header__nav-toggle svg *, .kb-theme--tiles.kb-page--index .kb-header__nav-close svg *, .kb-theme--minimal .kb-header__nav-toggle svg *, .kb-theme--minimal .kb-header__nav-close svg *, .kb-theme--cards .kb-header__nav-toggle svg *, .kb-theme--cards .kb-header__nav-close svg *, .kb-theme--default .kb-header__nav-toggle svg *, .kb-theme--default .kb-header__nav-close svg * { fill: #ffffff; } } </style> <meta name="generator" content="HubSpot"></head> <body class="kb-theme--content "> <header> <div class="kb-header" data-preview-id="kb-header"> <div class="kb-header-inner" id="kb-header"> <div class="kb-header__logo"> <img src="https://20848441.fs1.hubspotusercontent-na1.net/hub/20848441/hubfs/convert-logo-white.png?height=120&name=convert-logo-white.png" alt="company logo"> </div> <a class="kb-header__title" href="/hc/en-us/articles"> Help Center </a> <nav id="kb-header__nav" class="kb-header__nav" role="navigation"> <ul> <li class="kb-header__company-website-link"> <a href="//convert.com" target="_blank" rel="noopener"> Go to convert.com <svg width="12" height="12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.11 10.223V7.0472l1.308-1.3077v4.4835c0 .9323-.7628 1.6952-1.6953 1.6952H1.6952C.7628 11.9182 0 11.1553 0 10.223V4.1955C0 3.2628.7628 2.5 1.6952 2.5h4.4833L4.8707 3.8082H1.6952c-.2099 0-.3872.1771-.3872.3873v6.0275c0 .2098.1773.387.3872.387h6.0275c.21 0 .3873-.1772.3873-.387zM5.9428.4417L12.0137 0l-.442 6.0708L9.6368 4.136 6.0925 7.68 4.3333 5.9207l3.544-3.5442L5.9428.4417z" fill="#0066ff" /> </svg> </a> </li> </ul> </nav> <div class="kb-header__nav-controls-container"> <button id="kb-header__close-target" class="kb-header__nav-close" role="button" aria-label="Close main navigation menu" aria-controls="kb-header__nav kb-header__langs-nav"> <span class="kb-icon close" aria-hidden="true"> <svg width="16" height="17" xmlns="http://www.w3.org/2000/svg"> <g fill="#2D3E50" fill-rule="nonzero"> <path d="M15.07107 1.42893c.59587.59588.88893 1.23239.0505 2.07081L2.99975 15.62158c-.83842.83842-1.48089.5394-2.0708-.05051C.33305 14.97519.04 14.33868.87841 13.50026L13.00026 1.37842c.83842-.83842 1.48089-.5394 2.0708.05051z" /> <path d="M15.07107 15.57107c-.59588.59587-1.23239.88893-2.07081.0505L.87842 3.49975C.04 2.66132.33902 2.01885.92893 1.42894 1.52481.83305 2.16132.54 2.99974 1.37841l12.12184 12.12184c.83842.83842.5394 1.48089-.05051 2.0708z" /> </g> </svg> </span> </button> <button id="kb-header__main-nav-target" class="kb-header__nav-toggle" role="button" aria-label="Open main navigation menu" aria-controls="kb-header__nav"> <span class="kb-icon menu"> <svg width="25" height="17" xmlns="http://www.w3.org/2000/svg"> <g fill="#2D3E50" fill-rule="nonzero"> <path d="M24.56897 2.295c0 .85-.2931 1.513-1.72414 1.513H2.15517C.72414 3.808.43103 3.1365.43103 2.295c0-.85.2931-1.513 1.72414-1.513h20.68966c1.43103 0 1.72414.6715 1.72414 1.513zM24.56897 8.8315c0 .85-.2931 1.513-1.72414 1.513H2.15517c-1.43103 0-1.72414-.6715-1.72414-1.513 0-.85.2931-1.513 1.72414-1.513h20.68966c1.43103 0 1.72414.6715 1.72414 1.513zM24.56897 15.3595c0 .85-.2931 1.513-1.72414 1.513H2.15517c-1.43103 0-1.72414-.6715-1.72414-1.513 0-.85.2931-1.513 1.72414-1.513h20.68966c1.43103 0 1.72414.6715 1.72414 1.513z" /> </g> </svg> </span> </button> </div> </div> </div>  <div class="kb-mobile-search-section"> <div class="kb-mobile-header"> <div class="kb-mobile-menu"> <div class="kb-mobile-menu__current-page"> Troubleshooting <svg class="kb-mobile-menu__arrow" width="12" height="7" xmlns="http://www.w3.org/2000/svg"> <path d="M10.6817 1.6816l-4.5364 4-4.5364-3.9315" stroke="#00A38D" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round" /> </svg> </div> <ul> <li> <a href="/hc/en-us/articles/general"> General </a> <ul> </ul> </li> <li> <a href="/hc/en-us/articles/getting-started"> Getting Started </a> <ul> <li> <a href="/hc/en-us/articles/getting-started#introduction"> Introduction </a> </li> <li> <a href="/hc/en-us/articles/getting-started#full-stack-experiments"> Full Stack Experiments </a> </li> <li> <a href="/hc/en-us/articles/getting-started#code-editors"> Code Editors </a> </li> <li> <a href="/hc/en-us/articles/getting-started#deployments"> Deployments </a> </li> <li> <a href="/hc/en-us/articles/getting-started#resources"> Resources </a> </li> <li> <a href="/hc/en-us/articles/getting-started#hypotheses"> Hypotheses </a> </li> <li> <a href="/hc/en-us/articles/getting-started#basics"> Basics </a> </li> <li> <a href="/hc/en-us/articles/getting-started#projects-and-experiments"> Projects and Experiments </a> </li> <li> <a href="/hc/en-us/articles/getting-started#creating-experiences"> Creating Experiences </a> </li> <li> <a href="/hc/en-us/articles/getting-started#overview-screens"> Overview Screens </a> </li> <li> <a href="/hc/en-us/articles/getting-started#visual-editor"> Visual Editor </a> </li> <li> <a href="/hc/en-us/articles/getting-started#locations"> Locations </a> </li> <li> <a href="/hc/en-us/articles/getting-started#mobile-optimization"> Mobile Optimization </a> </li> <li> <a href="/hc/en-us/articles/getting-started#spa-optimizations"> SPA Optimizations </a> </li> </ul> </li> <li> <a href="/hc/en-us/articles/configuration"> Configuration </a> <ul> <li> <a href="/hc/en-us/articles/configuration#targeting"> Targeting </a> </li> <li> <a href="/hc/en-us/articles/configuration#split-url"> Split URL </a> </li> <li> <a href="/hc/en-us/articles/configuration#product-testing"> Product Testing </a> </li> <li> <a href="/hc/en-us/articles/configuration#full-stack"> Full Stack </a> </li> <li> <a href="/hc/en-us/articles/configuration#experiment-management"> Experiment Management </a> </li> <li> <a href="/hc/en-us/articles/configuration#csp-configuration"> CSP Configuration </a> </li> <li> <a href="/hc/en-us/articles/configuration#experiment-execution"> Experiment Execution </a> </li> <li> <a href="/hc/en-us/articles/configuration#reports"> Reports </a> </li> <li> <a href="/hc/en-us/articles/configuration#exit-popups"> Exit Popups </a> </li> <li> <a href="/hc/en-us/articles/configuration#gtm-integration"> GTM Integration </a> </li> <li> <a href="/hc/en-us/articles/configuration#troubleshooting"> Troubleshooting </a> </li> <li> <a href="/hc/en-us/articles/configuration#performance-optimization"> Performance Optimization </a> </li> <li> <a href="/hc/en-us/articles/configuration#event-triggered-changes"> Event-Triggered Changes </a> </li> <li> <a href="/hc/en-us/articles/configuration#holdout-groups"> Holdout Groups </a> </li> <li> <a href="/hc/en-us/articles/configuration#split-url-pages"> Split URL Pages </a> </li> <li> <a href="/hc/en-us/articles/configuration#url-parameters"> URL Parameters </a> </li> <li> <a href="/hc/en-us/articles/configuration#datalayer"> DataLayer </a> </li> <li> <a href="/hc/en-us/articles/configuration#menu-configurations"> Menu Configurations </a> </li> <li> <a href="/hc/en-us/articles/configuration#traffic-exclusion"> Traffic Exclusion </a> </li> <li> <a href="/hc/en-us/articles/configuration#experiment-scheduling"> Experiment Scheduling </a> </li> <li> <a href="/hc/en-us/articles/configuration#dynamic-element-changes"> Dynamic Element Changes </a> </li> <li> <a href="/hc/en-us/articles/configuration#price-targeting"> Price Targeting </a> </li> <li> <a href="/hc/en-us/articles/configuration#experience-scheduling"> Experience Scheduling </a> </li> <li> <a href="/hc/en-us/articles/configuration#privacy"> Privacy </a> </li> <li> <a href="/hc/en-us/articles/configuration#hash-changes"> Hash Changes </a> </li> <li> <a href="/hc/en-us/articles/configuration#async-tracking"> Async Tracking </a> </li> <li> <a href="/hc/en-us/articles/configuration#selective-installation"> Selective Installation </a> </li> <li> <a href="/hc/en-us/articles/configuration#css-selectors"> CSS Selectors </a> </li> <li> <a href="/hc/en-us/articles/configuration#vue-js-integration"> Vue.js Integration </a> </li> <li> <a href="/hc/en-us/articles/configuration#page-content"> Page Content </a> </li> <li> <a href="/hc/en-us/articles/configuration#multipage-split-url"> Multipage Split URL </a> </li> <li> <a href="/hc/en-us/articles/configuration#organic-traffic"> Organic Traffic </a> </li> <li> <a href="/hc/en-us/articles/configuration#visual-editor"> Visual Editor </a> </li> <li> <a href="/hc/en-us/articles/configuration#server-side-testing"> Server-Side Testing </a> </li> <li> <a href="/hc/en-us/articles/configuration#traffic-bucketing"> Traffic Bucketing </a> </li> <li> <a href="/hc/en-us/articles/configuration#gdpr-warnings"> GDPR Warnings </a> </li> <li> <a href="/hc/en-us/articles/configuration#statistical-confidence"> Statistical Confidence </a> </li> <li> <a href="/hc/en-us/articles/configuration#browser-privacy"> Browser Privacy </a> </li> <li> <a href="/hc/en-us/articles/configuration#query-parameters"> Query Parameters </a> </li> <li> <a href="/hc/en-us/articles/configuration#embedded-videos"> Embedded Videos </a> </li> <li> <a href="/hc/en-us/articles/configuration#tracking-code-execution"> Tracking Code Execution </a> </li> <li> <a href="/hc/en-us/articles/configuration#simultaneous-experiments"> Simultaneous Experiments </a> </li> <li> <a href="/hc/en-us/articles/configuration#tags"> Tags </a> </li> <li> <a href="/hc/en-us/articles/configuration#deployments"> Deployments </a> </li> <li> <a href="/hc/en-us/articles/configuration#disable-testing"> Disable Testing </a> </li> <li> <a href="/hc/en-us/articles/configuration#locations"> Locations </a> </li> <li> <a href="/hc/en-us/articles/configuration#programmatic-bucketting"> Programmatic Bucketting </a> </li> <li> <a href="/hc/en-us/articles/configuration#query-parameter-handling"> Query Parameter Handling </a> </li> <li> <a href="/hc/en-us/articles/configuration#convert-library"> Convert Library </a> </li> <li> <a href="/hc/en-us/articles/configuration#variation-previews"> Variation Previews </a> </li> <li> <a href="/hc/en-us/articles/configuration#experiment-editing"> Experiment Editing </a> </li> <li> <a href="/hc/en-us/articles/configuration#opt-out-script"> Opt-Out Script </a> </li> <li> <a href="/hc/en-us/articles/configuration#data-reset"> Data Reset </a> </li> <li> <a href="/hc/en-us/articles/configuration#body-hiding"> Body Hiding </a> </li> <li> <a href="/hc/en-us/articles/configuration#visit-specific-variations"> Visit-Specific Variations </a> </li> <li> <a href="/hc/en-us/articles/configuration#variation-styling"> Variation Styling </a> </li> <li> <a href="/hc/en-us/articles/configuration#preview-issues"> Preview Issues </a> </li> <li> <a href="/hc/en-us/articles/configuration#variation-editing"> Variation Editing </a> </li> <li> <a href="/hc/en-us/articles/configuration#full-site-testing"> Full-Site Testing </a> </li> <li> <a href="/hc/en-us/articles/configuration#blinking-variations"> Blinking Variations </a> </li> <li> <a href="/hc/en-us/articles/configuration#cross-domain-cookies"> Cross-Domain Cookies </a> </li> <li> <a href="/hc/en-us/articles/configuration#regex-support"> Regex Support </a> </li> <li> <a href="/hc/en-us/articles/configuration#conversion-tracking"> Conversion Tracking </a> </li> <li> <a href="/hc/en-us/articles/configuration#spa-testing"> SPA Testing </a> </li> <li> <a href="/hc/en-us/articles/configuration#project-setup"> Project Setup </a> </li> <li> <a href="/hc/en-us/articles/configuration#cross-domain-tracking"> Cross-Domain Tracking </a> </li> <li> <a href="/hc/en-us/articles/configuration#geo-targeting"> Geo-Targeting </a> </li> <li> <a href="/hc/en-us/articles/configuration#analytics-tools"> Analytics Tools </a> </li> <li> <a href="/hc/en-us/articles/configuration#campaign-tags"> Campaign Tags </a> </li> <li> <a href="/hc/en-us/articles/configuration#previewing"> Previewing </a> </li> <li> <a href="/hc/en-us/articles/configuration#ids"> IDs </a> </li> <li> <a href="/hc/en-us/articles/configuration#query-string-targeting"> Query String Targeting </a> </li> <li> <a href="/hc/en-us/articles/configuration#bounce-rate-goals"> Bounce Rate Goals </a> </li> <li> <a href="/hc/en-us/articles/configuration#bot-filtering"> Bot Filtering </a> </li> <li> <a href="/hc/en-us/articles/configuration#query-string-variables"> Query String Variables </a> </li> <li> <a href="/hc/en-us/articles/configuration#custom-audiences"> Custom Audiences </a> </li> <li> <a href="/hc/en-us/articles/configuration#redirects"> Redirects </a> </li> <li> <a href="/hc/en-us/articles/configuration#baseline"> Baseline </a> </li> <li> <a href="/hc/en-us/articles/configuration#tracking-code-location"> Tracking Code Location </a> </li> <li> <a href="/hc/en-us/articles/configuration#secure-cookies"> Secure Cookies </a> </li> <li> <a href="/hc/en-us/articles/configuration#angularjs"> AngularJS </a> </li> <li> <a href="/hc/en-us/articles/configuration#cloudflare"> Cloudflare </a> </li> <li> <a href="/hc/en-us/articles/configuration#code-installation"> Code Installation </a> </li> </ul> </li> <li> <a href="/hc/en-us/articles/shopify"> Shopify </a> <ul> </ul> </li> <li> <a href="/hc/en-us/articles/track-goals"> Track Goals </a> <ul> <li> <a href="/hc/en-us/articles/track-goals#form-tracking"> Form Tracking </a> </li> <li> <a href="/hc/en-us/articles/track-goals#cookie-management"> Cookie Management </a> </li> <li> <a href="/hc/en-us/articles/track-goals#iframe-click-tracking"> iFrame Click Tracking </a> </li> <li> <a href="/hc/en-us/articles/track-goals#performance-optimization"> Performance Optimization </a> </li> <li> <a href="/hc/en-us/articles/track-goals#revenue-tracking"> Revenue Tracking </a> </li> <li> <a href="/hc/en-us/articles/track-goals#interaction-goals"> Interaction Goals </a> </li> <li> <a href="/hc/en-us/articles/track-goals#form-submissions"> Form Submissions </a> </li> <li> <a href="/hc/en-us/articles/track-goals#advanced-goals"> Advanced Goals </a> </li> <li> <a href="/hc/en-us/articles/track-goals#lazy-loading"> Lazy Loading </a> </li> <li> <a href="/hc/en-us/articles/track-goals#multi-conversions"> Multi-Conversions </a> </li> <li> <a href="/hc/en-us/articles/track-goals#url-parameters"> URL Parameters </a> </li> <li> <a href="/hc/en-us/articles/track-goals#bounce-rate-goals"> Bounce Rate Goals </a> </li> <li> <a href="/hc/en-us/articles/track-goals#datalayer-integration"> DataLayer Integration </a> </li> <li> <a href="/hc/en-us/articles/track-goals#scroll-depth"> Scroll Depth </a> </li> <li> <a href="/hc/en-us/articles/track-goals#social-interactions"> Social Interactions </a> </li> <li> <a href="/hc/en-us/articles/track-goals#page-views"> Page Views </a> </li> <li> <a href="/hc/en-us/articles/track-goals#marketo-forms"> Marketo Forms </a> </li> <li> <a href="/hc/en-us/articles/track-goals#feature-analysis"> Feature Analysis </a> </li> <li> <a href="/hc/en-us/articles/track-goals#ajax-forms"> AJAX Forms </a> </li> <li> <a href="/hc/en-us/articles/track-goals#revenue-tracking-via-gtm"> Revenue Tracking via GTM </a> </li> <li> <a href="/hc/en-us/articles/track-goals#order-outliers"> Order Outliers </a> </li> <li> <a href="/hc/en-us/articles/track-goals#cumulative-revenue"> Cumulative Revenue </a> </li> <li> <a href="/hc/en-us/articles/track-goals#goal-templates"> Goal Templates </a> </li> <li> <a href="/hc/en-us/articles/track-goals#adding-revenue-goals"> Adding Revenue Goals </a> </li> <li> <a href="/hc/en-us/articles/track-goals#js-based-goals"> JS-Based Goals </a> </li> <li> <a href="/hc/en-us/articles/track-goals#goal-basics"> Goal Basics </a> </li> <li> <a href="/hc/en-us/articles/track-goals#google-analytics-goals"> Google Analytics Goals </a> </li> <li> <a href="/hc/en-us/articles/track-goals#social-sharing"> Social Sharing </a> </li> <li> <a href="/hc/en-us/articles/track-goals#dynamic-goals"> Dynamic Goals </a> </li> <li> <a href="/hc/en-us/articles/track-goals#typeform-integration"> Typeform Integration </a> </li> </ul> </li> <li> <a href="/hc/en-us/articles/target-visitors"> Target Visitors </a> <ul> <li> <a href="/hc/en-us/articles/target-visitors#geolocation"> Geolocation </a> </li> <li> <a href="/hc/en-us/articles/target-visitors#interaction-goals"> Interaction Goals </a> </li> <li> <a href="/hc/en-us/articles/target-visitors#goal-based-targeting"> Goal-Based Targeting </a> </li> <li> <a href="/hc/en-us/articles/target-visitors#weather-targeting"> Weather Targeting </a> </li> <li> <a href="/hc/en-us/articles/target-visitors#cookie-based-targeting"> Cookie-Based Targeting </a> </li> <li> <a href="/hc/en-us/articles/target-visitors#page-visits"> Page Visits </a> </li> <li> <a href="/hc/en-us/articles/target-visitors#audience-management"> Audience Management </a> </li> <li> <a href="/hc/en-us/articles/target-visitors#audience-segmentation"> Audience Segmentation </a> </li> <li> <a href="/hc/en-us/articles/target-visitors#experiment-targeting"> Experiment Targeting </a> </li> <li> <a href="/hc/en-us/articles/target-visitors#advanced-audience-creation"> Advanced Audience Creation </a> </li> <li> <a href="/hc/en-us/articles/target-visitors#audience-templates"> Audience Templates </a> </li> <li> <a href="/hc/en-us/articles/target-visitors#audience-creation"> Audience Creation </a> </li> <li> <a href="/hc/en-us/articles/target-visitors#data-layer-integration"> Data Layer Integration </a> </li> <li> <a href="/hc/en-us/articles/target-visitors#manual-activation"> Manual Activation </a> </li> <li> <a href="/hc/en-us/articles/target-visitors#javascript-conditions"> JavaScript Conditions </a> </li> <li> <a href="/hc/en-us/articles/target-visitors#device-targeting"> Device Targeting </a> </li> <li> <a href="/hc/en-us/articles/target-visitors#language-targeting"> Language Targeting </a> </li> <li> <a href="/hc/en-us/articles/target-visitors#ip-based-exclusion"> IP-Based Exclusion </a> </li> <li> <a href="/hc/en-us/articles/target-visitors#visitor-management"> Visitor Management </a> </li> <li> <a href="/hc/en-us/articles/target-visitors#page-tagging"> Page Tagging </a> </li> <li> <a href="/hc/en-us/articles/target-visitors#cookies"> Cookies </a> </li> </ul> </li> <li class="active open"> <a href="/hc/en-us/articles/troubleshooting"> Troubleshooting </a> <ul> <li> <a href="/hc/en-us/articles/troubleshooting#google-warnings"> Google Warnings </a> </li> <li> <a href="/hc/en-us/articles/troubleshooting#visual-editor"> Visual Editor </a> </li> <li> <a href="/hc/en-us/articles/troubleshooting#https-content"> HTTPS Content </a> </li> <li> <a href="/hc/en-us/articles/troubleshooting#logs"> Logs </a> </li> <li> <a href="/hc/en-us/articles/troubleshooting#support-options"> Support Options </a> </li> <li> <a href="/hc/en-us/articles/troubleshooting#bootstrap"> Bootstrap </a> </li> <li> <a href="/hc/en-us/articles/troubleshooting#cookie-blocking"> Cookie Blocking </a> </li> <li> <a href="/hc/en-us/articles/troubleshooting#change-history"> Change History </a> </li> <li> <a href="/hc/en-us/articles/troubleshooting#mobile-debugging"> Mobile Debugging </a> </li> <li> <a href="/hc/en-us/articles/troubleshooting#adwords"> AdWords </a> </li> <li> <a href="/hc/en-us/articles/troubleshooting#bot-exclusion"> Bot Exclusion </a> </li> <li> <a href="/hc/en-us/articles/troubleshooting#domain-issues"> Domain Issues </a> </li> <li> <a href="/hc/en-us/articles/troubleshooting#cloudflare-issues"> Cloudflare Issues </a> </li> <li> <a href="/hc/en-us/articles/troubleshooting#monitoring"> Monitoring </a> </li> <li> <a href="/hc/en-us/articles/troubleshooting#cloaking-penalties"> Cloaking Penalties </a> </li> <li> <a href="/hc/en-us/articles/troubleshooting#goal-editor-issues"> Goal Editor Issues </a> </li> <li> <a href="/hc/en-us/articles/troubleshooting#variations"> Variations </a> </li> <li> <a href="/hc/en-us/articles/troubleshooting#snippet-performance"> Snippet Performance </a> </li> <li> <a href="/hc/en-us/articles/troubleshooting#changes-not-saved"> Changes Not Saved </a> </li> <li> <a href="/hc/en-us/articles/troubleshooting#blocked-visual-editor"> Blocked Visual Editor </a> </li> <li> <a href="/hc/en-us/articles/troubleshooting#goal-testing"> Goal Testing </a> </li> <li> <a href="/hc/en-us/articles/troubleshooting#visual-editor-browsing"> Visual Editor Browsing </a> </li> <li> <a href="/hc/en-us/articles/troubleshooting#experiment-issues"> Experiment Issues </a> </li> <li> <a href="/hc/en-us/articles/troubleshooting#installation-verification"> Installation Verification </a> </li> <li> <a href="/hc/en-us/articles/troubleshooting#data-leak-prevention"> Data Leak Prevention </a> </li> <li> <a href="/hc/en-us/articles/troubleshooting#usage-limits"> Usage Limits </a> </li> <li> <a href="/hc/en-us/articles/troubleshooting#experiment-previews"> Experiment Previews </a> </li> <li> <a href="/hc/en-us/articles/troubleshooting#ga4-revenue"> GA4 Revenue </a> </li> <li> <a href="/hc/en-us/articles/troubleshooting#chrome-debugger-logs"> Chrome Debugger Logs </a> </li> <li> <a href="/hc/en-us/articles/troubleshooting#spa-errors"> SPA Errors </a> </li> <li> <a href="/hc/en-us/articles/troubleshooting#checkout-json-error"> Checkout JSON Error </a> </li> </ul> </li> <li> <a href="/hc/en-us/articles/analyze-results"> Analyze Results </a> <ul> <li> <a href="/hc/en-us/articles/analyze-results#statistical-methods"> Statistical Methods </a> </li> <li> <a href="/hc/en-us/articles/analyze-results#recommendations"> Recommendations </a> </li> <li> <a href="/hc/en-us/articles/analyze-results#sample-ratio-mismatch-srm"> Sample Ratio Mismatch (SRM) </a> </li> <li> <a href="/hc/en-us/articles/analyze-results#post-segmentation"> Post-Segmentation </a> </li> <li> <a href="/hc/en-us/articles/analyze-results#google-analytics-segments"> Google Analytics Segments </a> </li> <li> <a href="/hc/en-us/articles/analyze-results#reporting-discrepancies"> Reporting Discrepancies </a> </li> <li> <a href="/hc/en-us/articles/analyze-results#a-a-testing"> A/A Testing </a> </li> <li> <a href="/hc/en-us/articles/analyze-results#data-transfer-validation"> Data Transfer Validation </a> </li> <li> <a href="/hc/en-us/articles/analyze-results#statistical-significance"> Statistical Significance </a> </li> <li> <a href="/hc/en-us/articles/analyze-results#reports"> Reports </a> </li> <li> <a href="/hc/en-us/articles/analyze-results#experiment-control"> Experiment Control </a> </li> <li> <a href="/hc/en-us/articles/analyze-results#statistical-testing"> Statistical Testing </a> </li> <li> <a href="/hc/en-us/articles/analyze-results#observations"> Observations </a> </li> </ul> </li> <li> <a href="/hc/en-us/articles/integrations"> Integrations </a> <ul> <li> <a href="/hc/en-us/articles/integrations#google-analytics"> Google Analytics </a> </li> <li> <a href="/hc/en-us/articles/integrations#cookie-consent-platforms"> Cookie Consent Platforms </a> </li> <li> <a href="/hc/en-us/articles/integrations#microsoft-clarity"> Microsoft Clarity </a> </li> <li> <a href="/hc/en-us/articles/integrations#plausible"> Plausible </a> </li> <li> <a href="/hc/en-us/articles/integrations#marketo"> Marketo </a> </li> <li> <a href="/hc/en-us/articles/integrations#hubspot"> HubSpot </a> </li> <li> <a href="/hc/en-us/articles/integrations#tealium"> Tealium </a> </li> <li> <a href="/hc/en-us/articles/integrations#smartlook"> Smartlook </a> </li> <li> <a href="/hc/en-us/articles/integrations#klaviyo"> Klaviyo </a> </li> <li> <a href="/hc/en-us/articles/integrations#salesforce-crm"> Salesforce CRM </a> </li> <li> <a href="/hc/en-us/articles/integrations#fullstory"> FullStory </a> </li> <li> <a href="/hc/en-us/articles/integrations#snowplow-analytics"> Snowplow Analytics </a> </li> <li> <a href="/hc/en-us/articles/integrations#webflow"> Webflow </a> </li> <li> <a href="/hc/en-us/articles/integrations#ga4-roles"> GA4 Roles </a> </li> <li> <a href="/hc/en-us/articles/integrations#amplitude"> Amplitude </a> </li> <li> <a href="/hc/en-us/articles/integrations#segment"> Segment </a> </li> <li> <a href="/hc/en-us/articles/integrations#react"> React </a> </li> <li> <a href="/hc/en-us/articles/integrations#bigcommerce"> BigCommerce </a> </li> <li> <a href="/hc/en-us/articles/integrations#woocommerce"> WooCommerce </a> </li> <li> <a href="/hc/en-us/articles/integrations#active-campaign"> Active Campaign </a> </li> <li> <a href="/hc/en-us/articles/integrations#google-tag-manager"> Google Tag Manager </a> </li> <li> <a href="/hc/en-us/articles/integrations#mixpanel"> Mixpanel </a> </li> <li> <a href="/hc/en-us/articles/integrations#inspectlet"> Inspectlet </a> </li> <li> <a href="/hc/en-us/articles/integrations#crazy-egg"> Crazy Egg </a> </li> <li> <a href="/hc/en-us/articles/integrations#landerapp"> LanderApp </a> </li> <li> <a href="/hc/en-us/articles/integrations#unbounce"> Unbounce </a> </li> <li> <a href="/hc/en-us/articles/integrations#instapage"> Instapage </a> </li> <li> <a href="/hc/en-us/articles/integrations#drupal"> Drupal </a> </li> <li> <a href="/hc/en-us/articles/integrations#prestashop"> PrestaShop </a> </li> <li> <a href="/hc/en-us/articles/integrations#magento"> Magento </a> </li> <li> <a href="/hc/en-us/articles/integrations#roistat"> Roistat </a> </li> <li> <a href="/hc/en-us/articles/integrations#piano-analytics"> Piano Analytics </a> </li> <li> <a href="/hc/en-us/articles/integrations#heap-analytics"> Heap Analytics </a> </li> <li> <a href="/hc/en-us/articles/integrations#kissmetrics"> Kissmetrics </a> </li> <li> <a href="/hc/en-us/articles/integrations#mouseflow"> Mouseflow </a> </li> <li> <a href="/hc/en-us/articles/integrations#adobe-analytics"> Adobe Analytics </a> </li> <li> <a href="/hc/en-us/articles/integrations#clicky"> Clicky </a> </li> </ul> </li> <li> <a href="/hc/en-us/articles/account-management"> Account Management </a> <ul> <li> <a href="/hc/en-us/articles/account-management#security"> Security </a> </li> <li> <a href="/hc/en-us/articles/account-management#account-settings"> Account Settings </a> </li> <li> <a href="/hc/en-us/articles/account-management#billing"> Billing </a> </li> <li> <a href="/hc/en-us/articles/account-management#user-management"> User Management </a> </li> <li> <a href="/hc/en-us/articles/account-management#project-management"> Project Management </a> </li> <li> <a href="/hc/en-us/articles/account-management#data-portability"> Data Portability </a> </li> <li> <a href="/hc/en-us/articles/account-management#tax-information"> Tax Information </a> </li> </ul> </li> <li> <a href="/hc/en-us/articles/developers"> Developers </a> <ul> <li> <a href="/hc/en-us/articles/developers#api-integration"> API Integration </a> </li> <li> <a href="/hc/en-us/articles/developers#segmentation"> Segmentation </a> </li> <li> <a href="/hc/en-us/articles/developers#javascript-library"> JavaScript Library </a> </li> <li> <a href="/hc/en-us/articles/developers#local-development"> Local Development </a> </li> <li> <a href="/hc/en-us/articles/developers#performance-optimization"> Performance Optimization </a> </li> <li> <a href="/hc/en-us/articles/developers#advanced-integration"> Advanced Integration </a> </li> <li> <a href="/hc/en-us/articles/developers#event-tracking"> Event Tracking </a> </li> <li> <a href="/hc/en-us/articles/developers#css-styling"> CSS Styling </a> </li> <li> <a href="/hc/en-us/articles/developers#project-management"> Project Management </a> </li> <li> <a href="/hc/en-us/articles/developers#custom-javascript"> Custom JavaScript </a> </li> <li> <a href="/hc/en-us/articles/developers#debugging"> Debugging </a> </li> <li> <a href="/hc/en-us/articles/developers#faqs"> FAQs </a> </li> </ul> </li> <li> <a href="/hc/en-us/articles/whats-new"> What's New </a> <ul> <li> <a href="/hc/en-us/articles/whats-new#recent-updates"> Recent updates </a> </li> <li> <a href="/hc/en-us/articles/whats-new#past-releases"> Past releases </a> </li> </ul> </li> <li> <a href="/hc/en-us/articles/common-questions"> Common Questions </a> <ul> </ul> </li> </ul> </div> <div class="kb-mobile-search kb-search" kb-language-tag="en" kb-group-id="100971359025"> <div class="kb-mobile-search__placeholder"></div> <div class="kb-mobile-search__box"> <div class="kb-mobile-search__bar"> <svg class="kb-mobile-search__mag" width="15" height="15" xmlns="http://www.w3.org/2000/svg"> <path d="M14.02 12.672l-3.64-3.64a5.687 5.687 0 0 0 1.06-3.312A5.726 5.726 0 0 0 5.72 0 5.726 5.726 0 0 0 0 5.72a5.726 5.726 0 0 0 5.72 5.72 5.687 5.687 0 0 0 3.311-1.06l3.641 3.64a.95.95 0 0 0 1.348 0 .953.953 0 0 0 0-1.348zm-8.3-3.139a3.813 3.813 0 1 1 0-7.626 3.813 3.813 0 0 1 0 7.626z" fill="#4A4A4A" fill-rule="evenodd" /> </svg> <form action="/hc/en-us/articles/kb-search-results"> <input type="text" class="kb-mobile-search__input kb-search__input" name="term" autocomplete="off" placeholder="Search for answers"> <input type="hidden" name="ref" value=""> </form> <svg class="kb-mobile-search__close" width="14" height="14" xmlns="http://www.w3.org/2000/svg"> <g stroke="#4A4A4A" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round"> <path d="M1 12.314L12.314 1M12.314 12.314L1 1" /> </g> </svg> </div> <ul class="kb-search__suggestions" data-lang="Results for """></ul> </div> </div> </div> </div> <script> kbDom.whenReady(function() { // Mobile Nav Menu var mobileToggle = function() { var navMenuOpen = document.getElementById('kb-header__main-nav-target'); var langNavOpen = document.getElementById('kb-header__langs-nav-target'); var navClose = document.getElementById('kb-header__close-target'); navMenuOpen.addEventListener('click',function() { document.body.classList.toggle('kb-header__main-nav-open'); }); if (langNavOpen) { langNavOpen.addEventListener('click',function() { document.body.classList.toggle('kb-header__lang-nav-open'); }); } navClose.addEventListener('click',function() { document.body.classList.remove('kb-header__main-nav-open'); document.body.classList.remove('kb-header__lang-nav-open'); }); }; window.addEventListener('click', mobileToggle); mobileToggle(); kbDom.initDropdown(document.querySelector('[data-kbui-dropdown-contents="lang-switcher"]')) // Mobile Cat Menu document.querySelector('.kb-mobile-menu__current-page').addEventListener('click',function() { document.querySelector('.kb-mobile-header').classList.toggle('menu-open'); }); document.querySelector('.kb-mobile-search__mag').addEventListener('click',function() { document.querySelector('.kb-mobile-header').classList.toggle('search-open'); if (document.querySelector('.kb-mobile-header').classList.contains('search-open')) { document.querySelector('.kb-mobile-search__input').focus(); } }); document.querySelector('.kb-mobile-search__close').addEventListener('click',function() { document.querySelector('.kb-mobile-header').classList.remove('search-open'); }); }); </script> <div class="kb-search-section kb-search-section--narrow kb-search-section-with-image "> <div class="kb-search-section__content content-container"> <div class="kb-search" kb-language-tag="en" kb-group-id="100971359025"> <div class="kb-search__placeholder"></div> <div class="kb-search__box"> <div class="kb-search__bar"> <svg class="kb-search__mag" width="15" height="15" xmlns="http://www.w3.org/2000/svg"> <path d="M14.02 12.672l-3.64-3.64a5.687 5.687 0 0 0 1.06-3.312A5.726 5.726 0 0 0 5.72 0 5.726 5.726 0 0 0 0 5.72a5.726 5.726 0 0 0 5.72 5.72 5.687 5.687 0 0 0 3.311-1.06l3.641 3.64a.95.95 0 0 0 1.348 0 .953.953 0 0 0 0-1.348zm-8.3-3.139a3.813 3.813 0 1 1 0-7.626 3.813 3.813 0 0 1 0 7.626z" fill="#4A4A4A" fill-rule="evenodd" /> </svg> <form action="/hc/en-us/articles/kb-search-results"> <input type="text" class="kb-search__input" name="term" autocomplete="off" placeholder="Search for answers" required> </form> <svg class="kb-search__close" width="14" height="14" xmlns="http://www.w3.org/2000/svg"> <g stroke="#4A4A4A" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round"> <path d="M1 12.314L12.314 1M12.314 12.314L1 1" /> </g> </svg> </div> <ul class="kb-search__suggestions" data-lang="Results for """></ul> </div> </div> </div> </div> </header> <main data-preview-id="kb-category-main"> <div class="content-container-outer"> <div class="content-container"> <div class="kb-breadcrumbs"> <div class="kb-breadcrumbs__mobile-back"> <svg class="kb-breadcrumbs__arrow kb-breadcrumbs__arrow--left" width="7" height="12" xmlns="http://www.w3.org/2000/svg"> <path d="M.055 5.7194c.018-.045.0518-.0835.0795-.125.0166-.0255.0322-.052.0489-.0775.007-.011.0116-.024.0216-.034L5.2426.2328c.2877-.3.7662-.3115 1.0685-.026a.7468.7468 0 0 1 .0262 1.0605L1.7954 6l4.5419 4.733a.7462.7462 0 0 1-.0262 1.0601.7563.7563 0 0 1-.5214.207.7568.7568 0 0 1-.547-.2325L.205 6.5174c-.01-.0105-.0146-.023-.0216-.0345-.0167-.025-.0323-.0515-.0489-.077-.0277-.0415-.0615-.08-.0796-.125-.0186-.0455-.0222-.0935-.0312-.141C.0147 6.0934 0 6.0474 0 5.9999c0-.047.0146-.093.0237-.1395.009-.0475.0126-.096.0312-.141" fill="#7C98B6" fill-rule="evenodd" /> </svg> <a href="/hc/en-us/articles">Back to home</a> </div> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/hc/en-us/articles"> <span itemprop="name">Help Center</span> </a> <meta itemprop="position" content="1"> </li> <svg class="kb-breadcrumbs__arrow kb-breadcrumbs__arrow--right" width="7" height="12" xmlns="http://www.w3.org/2000/svg"> <path d="M6.4905 5.7194c-.018-.045-.0518-.0835-.0795-.125-.0167-.0255-.0323-.052-.049-.0775-.007-.011-.0115-.024-.0216-.034L1.3028.2328c-.2876-.3-.7662-.3115-1.0684-.026a.7468.7468 0 0 0-.0262 1.0605L4.75 6l-4.542 4.733a.7462.7462 0 0 0 .0263 1.0601.7563.7563 0 0 0 .5213.207.7568.7568 0 0 0 .5471-.2325l5.0376-5.2501c.0101-.0105.0146-.023.0217-.0345.0166-.025.0322-.0515.0489-.077.0277-.0415.0614-.08.0795-.125.0187-.0455.0222-.0935.0313-.141.009-.0465.0237-.0925.0237-.14 0-.047-.0147-.093-.0237-.1395-.009-.0475-.0126-.096-.0313-.141" fill="#7C98B6" fill-rule="evenodd" /> </svg> <li itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <span itemprop="name">Troubleshooting</span> <meta itemprop="position" content="2"> </li> </ol> </div> <div class="main-body"> <div class="kb-sidebar"> <div class="kb-category-menu"> <ul> <li> <a href="/hc/en-us/articles/general"> <div class="kb-category-menu-option" data-id="153776745521"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> General </div> </a> <ul> </ul> </li> <li> <a href="/hc/en-us/articles/getting-started"> <div class="kb-category-menu-option" data-id="168263680815"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Getting Started </div> <div> <svg width="12" height="7" xmlns="http://www.w3.org/2000/svg"> <path d="M10.6817 1.6816l-4.5364 4-4.5364-3.9315" stroke="#0066ff" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round" /> </svg> </div> </a> <ul> <li data-id="184731647343"> <a href="/hc/en-us/articles/getting-started#introduction"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Introduction </a> </li> <li data-id="184731647557"> <a href="/hc/en-us/articles/getting-started#full-stack-experiments"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Full Stack Experiments </a> </li> <li data-id="184731647618"> <a href="/hc/en-us/articles/getting-started#code-editors"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Code Editors </a> </li> <li data-id="184731647668"> <a href="/hc/en-us/articles/getting-started#deployments"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Deployments </a> </li> <li data-id="184731647744"> <a href="/hc/en-us/articles/getting-started#resources"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Resources </a> </li> <li data-id="184731647750"> <a href="/hc/en-us/articles/getting-started#hypotheses"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Hypotheses </a> </li> <li data-id="184731647757"> <a href="/hc/en-us/articles/getting-started#basics"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Basics </a> </li> <li data-id="184731647759"> <a href="/hc/en-us/articles/getting-started#projects-and-experiments"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Projects and Experiments </a> </li> <li data-id="184731647766"> <a href="/hc/en-us/articles/getting-started#creating-experiences"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Creating Experiences </a> </li> <li data-id="184731647772"> <a href="/hc/en-us/articles/getting-started#overview-screens"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Overview Screens </a> </li> <li data-id="184731647792"> <a href="/hc/en-us/articles/getting-started#visual-editor"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Visual Editor </a> </li> <li data-id="184731647807"> <a href="/hc/en-us/articles/getting-started#locations"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Locations </a> </li> <li data-id="184731647820"> <a href="/hc/en-us/articles/getting-started#mobile-optimization"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Mobile Optimization </a> </li> <li data-id="184731647824"> <a href="/hc/en-us/articles/getting-started#spa-optimizations"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> SPA Optimizations </a> </li> </ul> </li> <li> <a href="/hc/en-us/articles/configuration"> <div class="kb-category-menu-option" data-id="168263365897"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Configuration </div> <div> <svg width="12" height="7" xmlns="http://www.w3.org/2000/svg"> <path d="M10.6817 1.6816l-4.5364 4-4.5364-3.9315" stroke="#0066ff" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round" /> </svg> </div> </a> <ul> <li data-id="185048444518"> <a href="/hc/en-us/articles/configuration#targeting"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Targeting </a> </li> <li data-id="185047799052"> <a href="/hc/en-us/articles/configuration#split-url"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Split URL </a> </li> <li data-id="185048444680"> <a href="/hc/en-us/articles/configuration#product-testing"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Product Testing </a> </li> <li data-id="185047799161"> <a href="/hc/en-us/articles/configuration#full-stack"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Full Stack </a> </li> <li data-id="185048445060"> <a href="/hc/en-us/articles/configuration#experiment-management"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Experiment Management </a> </li> <li data-id="185048445097"> <a href="/hc/en-us/articles/configuration#csp-configuration"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> CSP Configuration </a> </li> <li data-id="185068890550"> <a href="/hc/en-us/articles/configuration#experiment-execution"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Experiment Execution </a> </li> <li data-id="185068890740"> <a href="/hc/en-us/articles/configuration#reports"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Reports </a> </li> <li data-id="185068890898"> <a href="/hc/en-us/articles/configuration#exit-popups"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Exit Popups </a> </li> <li data-id="185068890952"> <a href="/hc/en-us/articles/configuration#gtm-integration"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> GTM Integration </a> </li> <li data-id="185068890993"> <a href="/hc/en-us/articles/configuration#troubleshooting"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Troubleshooting </a> </li> <li data-id="185068891054"> <a href="/hc/en-us/articles/configuration#performance-optimization"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Performance Optimization </a> </li> <li data-id="185068891245"> <a href="/hc/en-us/articles/configuration#event-triggered-changes"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Event-Triggered Changes </a> </li> <li data-id="185068891651"> <a href="/hc/en-us/articles/configuration#holdout-groups"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Holdout Groups </a> </li> <li data-id="185070268685"> <a href="/hc/en-us/articles/configuration#split-url-pages"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Split URL Pages </a> </li> <li data-id="185070268784"> <a href="/hc/en-us/articles/configuration#url-parameters"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> URL Parameters </a> </li> <li data-id="185070268962"> <a href="/hc/en-us/articles/configuration#datalayer"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> DataLayer </a> </li> <li data-id="185070269508"> <a href="/hc/en-us/articles/configuration#menu-configurations"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Menu Configurations </a> </li> <li data-id="185070269558"> <a href="/hc/en-us/articles/configuration#traffic-exclusion"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Traffic Exclusion </a> </li> <li data-id="185070269609"> <a href="/hc/en-us/articles/configuration#experiment-scheduling"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Experiment Scheduling </a> </li> <li data-id="185070269710"> <a href="/hc/en-us/articles/configuration#dynamic-element-changes"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Dynamic Element Changes </a> </li> <li data-id="185070269769"> <a href="/hc/en-us/articles/configuration#price-targeting"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Price Targeting </a> </li> <li data-id="185070271106"> <a href="/hc/en-us/articles/configuration#experience-scheduling"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Experience Scheduling </a> </li> <li data-id="185070271148"> <a href="/hc/en-us/articles/configuration#privacy"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Privacy </a> </li> <li data-id="185070271279"> <a href="/hc/en-us/articles/configuration#hash-changes"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Hash Changes </a> </li> <li data-id="185070271307"> <a href="/hc/en-us/articles/configuration#async-tracking"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Async Tracking </a> </li> <li data-id="185070271506"> <a href="/hc/en-us/articles/configuration#selective-installation"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Selective Installation </a> </li> <li data-id="185070271533"> <a href="/hc/en-us/articles/configuration#css-selectors"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> CSS Selectors </a> </li> <li data-id="185070271545"> <a href="/hc/en-us/articles/configuration#vue-js-integration"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Vue.js Integration </a> </li> <li data-id="185068073731"> <a href="/hc/en-us/articles/configuration#page-content"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Page Content </a> </li> <li data-id="185070271639"> <a href="/hc/en-us/articles/configuration#multipage-split-url"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Multipage Split URL </a> </li> <li data-id="185070271669"> <a href="/hc/en-us/articles/configuration#organic-traffic"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Organic Traffic </a> </li> <li data-id="185070271758"> <a href="/hc/en-us/articles/configuration#visual-editor"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Visual Editor </a> </li> <li data-id="185070271785"> <a href="/hc/en-us/articles/configuration#server-side-testing"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Server-Side Testing </a> </li> <li data-id="185070271813"> <a href="/hc/en-us/articles/configuration#traffic-bucketing"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Traffic Bucketing </a> </li> <li data-id="185070271851"> <a href="/hc/en-us/articles/configuration#gdpr-warnings"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> GDPR Warnings </a> </li> <li data-id="185070271887"> <a href="/hc/en-us/articles/configuration#statistical-confidence"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Statistical Confidence </a> </li> <li data-id="185070271909"> <a href="/hc/en-us/articles/configuration#browser-privacy"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Browser Privacy </a> </li> <li data-id="185070271916"> <a href="/hc/en-us/articles/configuration#query-parameters"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Query Parameters </a> </li> <li data-id="185070272001"> <a href="/hc/en-us/articles/configuration#embedded-videos"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Embedded Videos </a> </li> <li data-id="185070272019"> <a href="/hc/en-us/articles/configuration#tracking-code-execution"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Tracking Code Execution </a> </li> <li data-id="185070272042"> <a href="/hc/en-us/articles/configuration#simultaneous-experiments"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Simultaneous Experiments </a> </li> <li data-id="185070272072"> <a href="/hc/en-us/articles/configuration#tags"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Tags </a> </li> <li data-id="185070272082"> <a href="/hc/en-us/articles/configuration#deployments"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Deployments </a> </li> <li data-id="185070272112"> <a href="/hc/en-us/articles/configuration#disable-testing"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Disable Testing </a> </li> <li data-id="185070272127"> <a href="/hc/en-us/articles/configuration#locations"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Locations </a> </li> <li data-id="185070272157"> <a href="/hc/en-us/articles/configuration#programmatic-bucketting"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Programmatic Bucketting </a> </li> <li data-id="185070272176"> <a href="/hc/en-us/articles/configuration#query-parameter-handling"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Query Parameter Handling </a> </li> <li data-id="185070272264"> <a href="/hc/en-us/articles/configuration#convert-library"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Convert Library </a> </li> <li data-id="185070272286"> <a href="/hc/en-us/articles/configuration#variation-previews"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Variation Previews </a> </li> <li data-id="185070272317"> <a href="/hc/en-us/articles/configuration#experiment-editing"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Experiment Editing </a> </li> <li data-id="185070272558"> <a href="/hc/en-us/articles/configuration#opt-out-script"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Opt-Out Script </a> </li> <li data-id="185070272794"> <a href="/hc/en-us/articles/configuration#data-reset"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Data Reset </a> </li> <li data-id="185070272869"> <a href="/hc/en-us/articles/configuration#body-hiding"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Body Hiding </a> </li> <li data-id="185070272910"> <a href="/hc/en-us/articles/configuration#visit-specific-variations"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Visit-Specific Variations </a> </li> <li data-id="185070273688"> <a href="/hc/en-us/articles/configuration#variation-styling"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Variation Styling </a> </li> <li data-id="185070274441"> <a href="/hc/en-us/articles/configuration#preview-issues"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Preview Issues </a> </li> <li data-id="185070274467"> <a href="/hc/en-us/articles/configuration#variation-editing"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Variation Editing </a> </li> <li data-id="185070274561"> <a href="/hc/en-us/articles/configuration#full-site-testing"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Full-Site Testing </a> </li> <li data-id="185071602969"> <a href="/hc/en-us/articles/configuration#blinking-variations"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Blinking Variations </a> </li> <li data-id="185071603004"> <a href="/hc/en-us/articles/configuration#cross-domain-cookies"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Cross-Domain Cookies </a> </li> <li data-id="185071603042"> <a href="/hc/en-us/articles/configuration#regex-support"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Regex Support </a> </li> <li data-id="185071603071"> <a href="/hc/en-us/articles/configuration#conversion-tracking"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Conversion Tracking </a> </li> <li data-id="185071603112"> <a href="/hc/en-us/articles/configuration#spa-testing"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> SPA Testing </a> </li> <li data-id="185068802134"> <a href="/hc/en-us/articles/configuration#project-setup"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Project Setup </a> </li> <li data-id="185074175867"> <a href="/hc/en-us/articles/configuration#cross-domain-tracking"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Cross-Domain Tracking </a> </li> <li data-id="185074175873"> <a href="/hc/en-us/articles/configuration#geo-targeting"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Geo-Targeting </a> </li> <li data-id="185074175899"> <a href="/hc/en-us/articles/configuration#analytics-tools"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Analytics Tools </a> </li> <li data-id="185074176028"> <a href="/hc/en-us/articles/configuration#campaign-tags"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Campaign Tags </a> </li> <li data-id="185074176042"> <a href="/hc/en-us/articles/configuration#previewing"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Previewing </a> </li> <li data-id="185072453917"> <a href="/hc/en-us/articles/configuration#ids"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> IDs </a> </li> <li data-id="185072452526"> <a href="/hc/en-us/articles/configuration#query-string-targeting"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Query String Targeting </a> </li> <li data-id="185072452627"> <a href="/hc/en-us/articles/configuration#bounce-rate-goals"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Bounce Rate Goals </a> </li> <li data-id="185072452675"> <a href="/hc/en-us/articles/configuration#bot-filtering"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Bot Filtering </a> </li> <li data-id="185074444681"> <a href="/hc/en-us/articles/configuration#query-string-variables"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Query String Variables </a> </li> <li data-id="185074444809"> <a href="/hc/en-us/articles/configuration#custom-audiences"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Custom Audiences </a> </li> <li data-id="185072452787"> <a href="/hc/en-us/articles/configuration#redirects"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Redirects </a> </li> <li data-id="185072527377"> <a href="/hc/en-us/articles/configuration#baseline"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Baseline </a> </li> <li data-id="185072527446"> <a href="/hc/en-us/articles/configuration#tracking-code-location"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Tracking Code Location </a> </li> <li data-id="185072452982"> <a href="/hc/en-us/articles/configuration#secure-cookies"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Secure Cookies </a> </li> <li data-id="185072527540"> <a href="/hc/en-us/articles/configuration#angularjs"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> AngularJS </a> </li> <li data-id="185072453028"> <a href="/hc/en-us/articles/configuration#cloudflare"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Cloudflare </a> </li> <li data-id="185074575122"> <a href="/hc/en-us/articles/configuration#code-installation"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Code Installation </a> </li> </ul> </li> <li> <a href="/hc/en-us/articles/shopify"> <div class="kb-category-menu-option" data-id="176843746416"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Shopify </div> </a> <ul> </ul> </li> <li> <a href="/hc/en-us/articles/track-goals"> <div class="kb-category-menu-option" data-id="168263681299"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Track Goals </div> <div> <svg width="12" height="7" xmlns="http://www.w3.org/2000/svg"> <path d="M10.6817 1.6816l-4.5364 4-4.5364-3.9315" stroke="#0066ff" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round" /> </svg> </div> </a> <ul> <li data-id="185074719133"> <a href="/hc/en-us/articles/track-goals#form-tracking"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Form Tracking </a> </li> <li data-id="185074719266"> <a href="/hc/en-us/articles/track-goals#cookie-management"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Cookie Management </a> </li> <li data-id="185074625796"> <a href="/hc/en-us/articles/track-goals#iframe-click-tracking"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> iFrame Click Tracking </a> </li> <li data-id="185072897205"> <a href="/hc/en-us/articles/track-goals#performance-optimization"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Performance Optimization </a> </li> <li data-id="185074625868"> <a href="/hc/en-us/articles/track-goals#revenue-tracking"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Revenue Tracking </a> </li> <li data-id="185072897390"> <a href="/hc/en-us/articles/track-goals#interaction-goals"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Interaction Goals </a> </li> <li data-id="185072897439"> <a href="/hc/en-us/articles/track-goals#form-submissions"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Form Submissions </a> </li> <li data-id="185074625924"> <a href="/hc/en-us/articles/track-goals#advanced-goals"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Advanced Goals </a> </li> <li data-id="185072897575"> <a href="/hc/en-us/articles/track-goals#lazy-loading"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Lazy Loading </a> </li> <li data-id="185072897609"> <a href="/hc/en-us/articles/track-goals#multi-conversions"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Multi-Conversions </a> </li> <li data-id="185072897653"> <a href="/hc/en-us/articles/track-goals#url-parameters"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> URL Parameters </a> </li> <li data-id="185072897690"> <a href="/hc/en-us/articles/track-goals#bounce-rate-goals"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Bounce Rate Goals </a> </li> <li data-id="185072897811"> <a href="/hc/en-us/articles/track-goals#datalayer-integration"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> DataLayer Integration </a> </li> <li data-id="185072897846"> <a href="/hc/en-us/articles/track-goals#scroll-depth"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Scroll Depth </a> </li> <li data-id="185074719525"> <a href="/hc/en-us/articles/track-goals#social-interactions"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Social Interactions </a> </li> <li data-id="185074626173"> <a href="/hc/en-us/articles/track-goals#page-views"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Page Views </a> </li> <li data-id="185074719602"> <a href="/hc/en-us/articles/track-goals#marketo-forms"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Marketo Forms </a> </li> <li data-id="185074869115"> <a href="/hc/en-us/articles/track-goals#feature-analysis"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Feature Analysis </a> </li> <li data-id="185074869360"> <a href="/hc/en-us/articles/track-goals#ajax-forms"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> AJAX Forms </a> </li> <li data-id="185074869377"> <a href="/hc/en-us/articles/track-goals#revenue-tracking-via-gtm"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Revenue Tracking via GTM </a> </li> <li data-id="185072964467"> <a href="/hc/en-us/articles/track-goals#order-outliers"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Order Outliers </a> </li> <li data-id="185072964478"> <a href="/hc/en-us/articles/track-goals#cumulative-revenue"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Cumulative Revenue </a> </li> <li data-id="185072964516"> <a href="/hc/en-us/articles/track-goals#goal-templates"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Goal Templates </a> </li> <li data-id="185072964615"> <a href="/hc/en-us/articles/track-goals#adding-revenue-goals"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Adding Revenue Goals </a> </li> <li data-id="185072964636"> <a href="/hc/en-us/articles/track-goals#js-based-goals"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> JS-Based Goals </a> </li> <li data-id="185073075288"> <a href="/hc/en-us/articles/track-goals#goal-basics"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Goal Basics </a> </li> <li data-id="185073075342"> <a href="/hc/en-us/articles/track-goals#google-analytics-goals"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Google Analytics Goals </a> </li> <li data-id="185072964736"> <a href="/hc/en-us/articles/track-goals#social-sharing"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Social Sharing </a> </li> <li data-id="185072964767"> <a href="/hc/en-us/articles/track-goals#dynamic-goals"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Dynamic Goals </a> </li> <li data-id="185072964889"> <a href="/hc/en-us/articles/track-goals#typeform-integration"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Typeform Integration </a> </li> </ul> </li> <li> <a href="/hc/en-us/articles/target-visitors"> <div class="kb-category-menu-option" data-id="168263681310"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Target Visitors </div> <div> <svg width="12" height="7" xmlns="http://www.w3.org/2000/svg"> <path d="M10.6817 1.6816l-4.5364 4-4.5364-3.9315" stroke="#0066ff" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round" /> </svg> </div> </a> <ul> <li data-id="185075840543"> <a href="/hc/en-us/articles/target-visitors#geolocation"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Geolocation </a> </li> <li data-id="185072965753"> <a href="/hc/en-us/articles/target-visitors#interaction-goals"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Interaction Goals </a> </li> <li data-id="185075359276"> <a href="/hc/en-us/articles/target-visitors#goal-based-targeting"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Goal-Based Targeting </a> </li> <li data-id="185074626214"> <a href="/hc/en-us/articles/target-visitors#weather-targeting"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Weather Targeting </a> </li> <li data-id="185075359357"> <a href="/hc/en-us/articles/target-visitors#cookie-based-targeting"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Cookie-Based Targeting </a> </li> <li data-id="185074626349"> <a href="/hc/en-us/articles/target-visitors#page-visits"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Page Visits </a> </li> <li data-id="185075359587"> <a href="/hc/en-us/articles/target-visitors#audience-management"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Audience Management </a> </li> <li data-id="185074626405"> <a href="/hc/en-us/articles/target-visitors#audience-segmentation"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Audience Segmentation </a> </li> <li data-id="185075359815"> <a href="/hc/en-us/articles/target-visitors#experiment-targeting"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Experiment Targeting </a> </li> <li data-id="185075359888"> <a href="/hc/en-us/articles/target-visitors#advanced-audience-creation"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Advanced Audience Creation </a> </li> <li data-id="185075359911"> <a href="/hc/en-us/articles/target-visitors#audience-templates"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Audience Templates </a> </li> <li data-id="185075360004"> <a href="/hc/en-us/articles/target-visitors#audience-creation"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Audience Creation </a> </li> <li data-id="185074626624"> <a href="/hc/en-us/articles/target-visitors#data-layer-integration"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Data Layer Integration </a> </li> <li data-id="185075360082"> <a href="/hc/en-us/articles/target-visitors#manual-activation"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Manual Activation </a> </li> <li data-id="185075840839"> <a href="/hc/en-us/articles/target-visitors#javascript-conditions"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> JavaScript Conditions </a> </li> <li data-id="185074626679"> <a href="/hc/en-us/articles/target-visitors#device-targeting"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Device Targeting </a> </li> <li data-id="185075840940"> <a href="/hc/en-us/articles/target-visitors#language-targeting"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Language Targeting </a> </li> <li data-id="185075841062"> <a href="/hc/en-us/articles/target-visitors#ip-based-exclusion"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> IP-Based Exclusion </a> </li> <li data-id="185076055706"> <a href="/hc/en-us/articles/target-visitors#visitor-management"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Visitor Management </a> </li> <li data-id="185076055817"> <a href="/hc/en-us/articles/target-visitors#page-tagging"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Page Tagging </a> </li> <li data-id="185076055867"> <a href="/hc/en-us/articles/target-visitors#cookies"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Cookies </a> </li> </ul> </li> <li class="open"> <a href="/hc/en-us/articles/troubleshooting"> <div class="kb-category-menu-option" data-id="168263681319"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Troubleshooting </div> <div> <svg width="12" height="7" xmlns="http://www.w3.org/2000/svg"> <path d="M10.6817 1.6816l-4.5364 4-4.5364-3.9315" stroke="#0066ff" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round" /> </svg> </div> </a> <ul> <li data-id="185075676317"> <a href="/hc/en-us/articles/troubleshooting#google-warnings"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Google Warnings </a> </li> <li data-id="185075676441"> <a href="/hc/en-us/articles/troubleshooting#visual-editor"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Visual Editor </a> </li> <li data-id="185075676453"> <a href="/hc/en-us/articles/troubleshooting#https-content"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> HTTPS Content </a> </li> <li data-id="185075352499"> <a href="/hc/en-us/articles/troubleshooting#logs"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Logs </a> </li> <li data-id="185075352580"> <a href="/hc/en-us/articles/troubleshooting#support-options"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Support Options </a> </li> <li data-id="185075676507"> <a href="/hc/en-us/articles/troubleshooting#bootstrap"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Bootstrap </a> </li> <li data-id="185075676523"> <a href="/hc/en-us/articles/troubleshooting#cookie-blocking"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Cookie Blocking </a> </li> <li data-id="185075352612"> <a href="/hc/en-us/articles/troubleshooting#change-history"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Change History </a> </li> <li data-id="185075352627"> <a href="/hc/en-us/articles/troubleshooting#mobile-debugging"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Mobile Debugging </a> </li> <li data-id="185075676594"> <a href="/hc/en-us/articles/troubleshooting#adwords"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> AdWords </a> </li> <li data-id="185075676695"> <a href="/hc/en-us/articles/troubleshooting#bot-exclusion"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Bot Exclusion </a> </li> <li data-id="185075352673"> <a href="/hc/en-us/articles/troubleshooting#domain-issues"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Domain Issues </a> </li> <li data-id="185075676778"> <a href="/hc/en-us/articles/troubleshooting#cloudflare-issues"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Cloudflare Issues </a> </li> <li data-id="185075676841"> <a href="/hc/en-us/articles/troubleshooting#monitoring"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Monitoring </a> </li> <li data-id="185076056616"> <a href="/hc/en-us/articles/troubleshooting#cloaking-penalties"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Cloaking Penalties </a> </li> <li data-id="185076056663"> <a href="/hc/en-us/articles/troubleshooting#goal-editor-issues"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Goal Editor Issues </a> </li> <li data-id="185076420689"> <a href="/hc/en-us/articles/troubleshooting#variations"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Variations </a> </li> <li data-id="185076420719"> <a href="/hc/en-us/articles/troubleshooting#snippet-performance"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Snippet Performance </a> </li> <li data-id="185076420892"> <a href="/hc/en-us/articles/troubleshooting#changes-not-saved"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Changes Not Saved </a> </li> <li data-id="185075353232"> <a href="/hc/en-us/articles/troubleshooting#blocked-visual-editor"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Blocked Visual Editor </a> </li> <li data-id="185076421150"> <a href="/hc/en-us/articles/troubleshooting#goal-testing"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Goal Testing </a> </li> <li data-id="185075353386"> <a href="/hc/en-us/articles/troubleshooting#visual-editor-browsing"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Visual Editor Browsing </a> </li> <li data-id="185075353410"> <a href="/hc/en-us/articles/troubleshooting#experiment-issues"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Experiment Issues </a> </li> <li data-id="185075353443"> <a href="/hc/en-us/articles/troubleshooting#installation-verification"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Installation Verification </a> </li> <li data-id="185076421391"> <a href="/hc/en-us/articles/troubleshooting#data-leak-prevention"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Data Leak Prevention </a> </li> <li data-id="185075353491"> <a href="/hc/en-us/articles/troubleshooting#usage-limits"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Usage Limits </a> </li> <li data-id="185075353515"> <a href="/hc/en-us/articles/troubleshooting#experiment-previews"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Experiment Previews </a> </li> <li data-id="185076421698"> <a href="/hc/en-us/articles/troubleshooting#ga4-revenue"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> GA4 Revenue </a> </li> <li data-id="185076502128"> <a href="/hc/en-us/articles/troubleshooting#chrome-debugger-logs"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Chrome Debugger Logs </a> </li> <li data-id="185076502144"> <a href="/hc/en-us/articles/troubleshooting#spa-errors"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> SPA Errors </a> </li> <li data-id="185078699954"> <a href="/hc/en-us/articles/troubleshooting#checkout-json-error"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Checkout JSON Error </a> </li> </ul> </li> <li> <a href="/hc/en-us/articles/analyze-results"> <div class="kb-category-menu-option" data-id="168263681339"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Analyze Results </div> <div> <svg width="12" height="7" xmlns="http://www.w3.org/2000/svg"> <path d="M10.6817 1.6816l-4.5364 4-4.5364-3.9315" stroke="#0066ff" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round" /> </svg> </div> </a> <ul> <li data-id="185076838486"> <a href="/hc/en-us/articles/analyze-results#statistical-methods"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Statistical Methods </a> </li> <li data-id="185076838521"> <a href="/hc/en-us/articles/analyze-results#recommendations"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Recommendations </a> </li> <li data-id="185076838542"> <a href="/hc/en-us/articles/analyze-results#sample-ratio-mismatch-srm"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Sample Ratio Mismatch (SRM) </a> </li> <li data-id="185076838566"> <a href="/hc/en-us/articles/analyze-results#post-segmentation"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Post-Segmentation </a> </li> <li data-id="185076502827"> <a href="/hc/en-us/articles/analyze-results#google-analytics-segments"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Google Analytics Segments </a> </li> <li data-id="185076502850"> <a href="/hc/en-us/articles/analyze-results#reporting-discrepancies"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Reporting Discrepancies </a> </li> <li data-id="185076502868"> <a href="/hc/en-us/articles/analyze-results#a-a-testing"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> A/A Testing </a> </li> <li data-id="185076502895"> <a href="/hc/en-us/articles/analyze-results#data-transfer-validation"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Data Transfer Validation </a> </li> <li data-id="185076839083"> <a href="/hc/en-us/articles/analyze-results#statistical-significance"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Statistical Significance </a> </li> <li data-id="185076839201"> <a href="/hc/en-us/articles/analyze-results#reports"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Reports </a> </li> <li data-id="185076839242"> <a href="/hc/en-us/articles/analyze-results#experiment-control"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Experiment Control </a> </li> <li data-id="185076839285"> <a href="/hc/en-us/articles/analyze-results#statistical-testing"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Statistical Testing </a> </li> <li data-id="185076839306"> <a href="/hc/en-us/articles/analyze-results#observations"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Observations </a> </li> </ul> </li> <li> <a href="/hc/en-us/articles/integrations"> <div class="kb-category-menu-option" data-id="168263681347"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Integrations </div> <div> <svg width="12" height="7" xmlns="http://www.w3.org/2000/svg"> <path d="M10.6817 1.6816l-4.5364 4-4.5364-3.9315" stroke="#0066ff" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round" /> </svg> </div> </a> <ul> <li data-id="185076503344"> <a href="/hc/en-us/articles/integrations#google-analytics"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Google Analytics </a> </li> <li data-id="185076503365"> <a href="/hc/en-us/articles/integrations#cookie-consent-platforms"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Cookie Consent Platforms </a> </li> <li data-id="185076839758"> <a href="/hc/en-us/articles/integrations#microsoft-clarity"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Microsoft Clarity </a> </li> <li data-id="185076839785"> <a href="/hc/en-us/articles/integrations#plausible"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Plausible </a> </li> <li data-id="185076503466"> <a href="/hc/en-us/articles/integrations#marketo"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Marketo </a> </li> <li data-id="185078700936"> <a href="/hc/en-us/articles/integrations#hubspot"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> HubSpot </a> </li> <li data-id="185078700978"> <a href="/hc/en-us/articles/integrations#tealium"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Tealium </a> </li> <li data-id="185078701120"> <a href="/hc/en-us/articles/integrations#smartlook"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Smartlook </a> </li> <li data-id="185079302509"> <a href="/hc/en-us/articles/integrations#klaviyo"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Klaviyo </a> </li> <li data-id="185079302774"> <a href="/hc/en-us/articles/integrations#salesforce-crm"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Salesforce CRM </a> </li> <li data-id="185079515680"> <a href="/hc/en-us/articles/integrations#fullstory"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> FullStory </a> </li> <li data-id="185079515713"> <a href="/hc/en-us/articles/integrations#snowplow-analytics"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Snowplow Analytics </a> </li> <li data-id="185079515745"> <a href="/hc/en-us/articles/integrations#webflow"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Webflow </a> </li> <li data-id="185078001430"> <a href="/hc/en-us/articles/integrations#ga4-roles"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> GA4 Roles </a> </li> <li data-id="185078113687"> <a href="/hc/en-us/articles/integrations#amplitude"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Amplitude </a> </li> <li data-id="185078001506"> <a href="/hc/en-us/articles/integrations#segment"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Segment </a> </li> <li data-id="185078001523"> <a href="/hc/en-us/articles/integrations#react"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> React </a> </li> <li data-id="185078001539"> <a href="/hc/en-us/articles/integrations#bigcommerce"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> BigCommerce </a> </li> <li data-id="185078113873"> <a href="/hc/en-us/articles/integrations#woocommerce"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> WooCommerce </a> </li> <li data-id="185078001564"> <a href="/hc/en-us/articles/integrations#active-campaign"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Active Campaign </a> </li> <li data-id="185078001578"> <a href="/hc/en-us/articles/integrations#google-tag-manager"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Google Tag Manager </a> </li> <li data-id="185078113941"> <a href="/hc/en-us/articles/integrations#mixpanel"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Mixpanel </a> </li> <li data-id="185078001684"> <a href="/hc/en-us/articles/integrations#inspectlet"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Inspectlet </a> </li> <li data-id="185078114081"> <a href="/hc/en-us/articles/integrations#crazy-egg"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Crazy Egg </a> </li> <li data-id="185078114118"> <a href="/hc/en-us/articles/integrations#landerapp"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> LanderApp </a> </li> <li data-id="185078114138"> <a href="/hc/en-us/articles/integrations#unbounce"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Unbounce </a> </li> <li data-id="185078001739"> <a href="/hc/en-us/articles/integrations#instapage"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Instapage </a> </li> <li data-id="185078001756"> <a href="/hc/en-us/articles/integrations#drupal"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Drupal </a> </li> <li data-id="185078001771"> <a href="/hc/en-us/articles/integrations#prestashop"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> PrestaShop </a> </li> <li data-id="185078001795"> <a href="/hc/en-us/articles/integrations#magento"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Magento </a> </li> <li data-id="185078114318"> <a href="/hc/en-us/articles/integrations#roistat"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Roistat </a> </li> <li data-id="185078114346"> <a href="/hc/en-us/articles/integrations#piano-analytics"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Piano Analytics </a> </li> <li data-id="185078114364"> <a href="/hc/en-us/articles/integrations#heap-analytics"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Heap Analytics </a> </li> <li data-id="185078114389"> <a href="/hc/en-us/articles/integrations#kissmetrics"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Kissmetrics </a> </li> <li data-id="185078114420"> <a href="/hc/en-us/articles/integrations#mouseflow"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Mouseflow </a> </li> <li data-id="185078114449"> <a href="/hc/en-us/articles/integrations#adobe-analytics"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Adobe Analytics </a> </li> <li data-id="185078114480"> <a href="/hc/en-us/articles/integrations#clicky"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Clicky </a> </li> </ul> </li> <li> <a href="/hc/en-us/articles/account-management"> <div class="kb-category-menu-option" data-id="168263365931"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Account Management </div> <div> <svg width="12" height="7" xmlns="http://www.w3.org/2000/svg"> <path d="M10.6817 1.6816l-4.5364 4-4.5364-3.9315" stroke="#0066ff" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round" /> </svg> </div> </a> <ul> <li data-id="185089945169"> <a href="/hc/en-us/articles/account-management#security"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Security </a> </li> <li data-id="185087364511"> <a href="/hc/en-us/articles/account-management#account-settings"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Account Settings </a> </li> <li data-id="185089945171"> <a href="/hc/en-us/articles/account-management#billing"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Billing </a> </li> <li data-id="185089945173"> <a href="/hc/en-us/articles/account-management#user-management"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> User Management </a> </li> <li data-id="185089945175"> <a href="/hc/en-us/articles/account-management#project-management"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Project Management </a> </li> <li data-id="185089945177"> <a href="/hc/en-us/articles/account-management#data-portability"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Data Portability </a> </li> <li data-id="185087364514"> <a href="/hc/en-us/articles/account-management#tax-information"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Tax Information </a> </li> </ul> </li> <li> <a href="/hc/en-us/articles/developers"> <div class="kb-category-menu-option" data-id="168263681365"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Developers </div> <div> <svg width="12" height="7" xmlns="http://www.w3.org/2000/svg"> <path d="M10.6817 1.6816l-4.5364 4-4.5364-3.9315" stroke="#0066ff" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round" /> </svg> </div> </a> <ul> <li data-id="185089945183"> <a href="/hc/en-us/articles/developers#api-integration"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> API Integration </a> </li> <li data-id="185087364525"> <a href="/hc/en-us/articles/developers#segmentation"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Segmentation </a> </li> <li data-id="185089945195"> <a href="/hc/en-us/articles/developers#javascript-library"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> JavaScript Library </a> </li> <li data-id="185087364614"> <a href="/hc/en-us/articles/developers#local-development"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Local Development </a> </li> <li data-id="185087364616"> <a href="/hc/en-us/articles/developers#performance-optimization"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Performance Optimization </a> </li> <li data-id="185087364618"> <a href="/hc/en-us/articles/developers#advanced-integration"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Advanced Integration </a> </li> <li data-id="185087364620"> <a href="/hc/en-us/articles/developers#event-tracking"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Event Tracking </a> </li> <li data-id="185087364623"> <a href="/hc/en-us/articles/developers#css-styling"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> CSS Styling </a> </li> <li data-id="185087364627"> <a href="/hc/en-us/articles/developers#project-management"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Project Management </a> </li> <li data-id="185090020209"> <a href="/hc/en-us/articles/developers#custom-javascript"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Custom JavaScript </a> </li> <li data-id="185087364637"> <a href="/hc/en-us/articles/developers#debugging"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Debugging </a> </li> <li data-id="185087364639"> <a href="/hc/en-us/articles/developers#faqs"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> FAQs </a> </li> </ul> </li> <li> <a href="/hc/en-us/articles/whats-new"> <div class="kb-category-menu-option" data-id="168263681372"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> What's New </div> <div> <svg width="12" height="7" xmlns="http://www.w3.org/2000/svg"> <path d="M10.6817 1.6816l-4.5364 4-4.5364-3.9315" stroke="#0066ff" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round" /> </svg> </div> </a> <ul> <li data-id="185367240596"> <a href="/hc/en-us/articles/whats-new#recent-updates"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Recent updates </a> </li> <li data-id="185367240612"> <a href="/hc/en-us/articles/whats-new#past-releases"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Past releases </a> </li> </ul> </li> <li> <a href="/hc/en-us/articles/common-questions"> <div class="kb-category-menu-option" data-id="172314001336"> <span class="kb-category-menu-option__color-bar" style="background-color: #0066ff;"></span> Common Questions </div> </a> <ul> </ul> </li> </ul> </div> <script> kbDom.whenReady(function() { document.querySelectorAll('.kb-category-menu svg').forEach(function(el) { el.addEventListener('click', function(e) { e.preventDefault(); var li = kbDom.closest('li', this); if (li) { li.classList.toggle('open'); } }); }) }) </script> </div> <div class="kb-content"> <div class="kb-categories"> <h1 id="troubleshooting">Troubleshooting</h1> <h6 class="kb-categories__category-description"></h6> <div class="kb-categories__item" id="google-warnings"> <h4>Google Warnings</h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/9628837863693-issue-google-has-flagged-your-site-with-a-this-site-may-be-hacked-warning-message">Issue: Google has flagged your site with a "This site may be hacked" warning message.</a></li> </ul> </h6> </div> <div class="kb-categories__item" id="visual-editor"> <h4>Visual Editor</h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/360056537931-visual-editor-menu-does-not-show">Visual Editor menu does not show</a></li> <li><a href="https://support.convert.com/hc/en-us/articles/208445746-page-loaded-through-proxy-inside-the-visual-editor-tracking-code-installed">Page loaded through proxy inside the Visual Editor - tracking code installed</a></li> </ul> </h6> </div> <div class="kb-categories__item" id="https-content"> <h4>HTTPS Content</h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/360045706911-loading-non-https-insecure-content-on-the-visual-editor">Loading Non-HTTPS / Insecure Content on the Visual Editor</a></li> </ul> </h6> </div> <div class="kb-categories__item" id="logs"> <h4>Logs</h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/360044171991-live-logs-for-projects-and-experiments-in-convert">Live Logs for Projects and Experiments in Convert</a></li> </ul> </h6> </div> <div class="kb-categories__item" id="support-options"> <h4>Support Options</h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/360025897372-support-options">Support options</a></li> </ul> </h6> </div> <div class="kb-categories__item" id="bootstrap"> <h4>Bootstrap</h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/360024932732-issues-while-editing-websites-on-bootstrap">Issues while editing websites on Bootstrap</a></li> </ul> </h6> </div> <div class="kb-categories__item" id="cookie-blocking"> <h4>Cookie Blocking</h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/360024549792-third-party-cookie-blocking-browser-setting-or-plug-in">Third Party Cookie blocking (browser setting or plug-in)</a></li> </ul> </h6> </div> <div class="kb-categories__item" id="change-history"> <h4>Change History</h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/360017961312-track-user-changes-with-change-history">Track User Changes with Change History</a></li> </ul> </h6> </div> <div class="kb-categories__item" id="mobile-debugging"> <h4>Mobile Debugging</h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/360013461271-debugging-experiments-on-mobile-devices">Debugging Experiments on Mobile Devices</a></li> <li><a href="https://support.convert.com/hc/en-us/articles/understanding-and-solving-window.innerwidth-issues-in-mobile-a/b-testing">Understanding and Solving window.innerWidth Issues in Mobile A/B Testing</a></li> </ul> </h6> </div> <div class="kb-categories__item" id="adwords"> <h4>AdWords </h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/360002621331-manual-utm-tagging-vs-adwords-auto-tagging">Manual UTM tagging vs AdWords auto-tagging</a></li> </ul> </h6> </div> <div class="kb-categories__item" id="bot-exclusion"> <h4>Bot Exclusion</h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/360001792632-exclude-bots-from-your-experiments">Exclude bots from your experiments</a></li> </ul> </h6> </div> <div class="kb-categories__item" id="domain-issues"> <h4>Domain Issues</h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/360001268331-domain-does-not-belong-to-this-project">Domain does not belong to this project</a></li> </ul> </h6> </div> <div class="kb-categories__item" id="cloudflare-issues"> <h4>Cloudflare Issues</h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/360001144972-cloudflare-rocketscript-causes-blinking">CloudFlare Rocketscript causes Blinking</a></li> </ul> </h6> </div> <div class="kb-categories__item" id="monitoring"> <h4>Monitoring</h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/360000537171-using-pingdom-for-basic-monitoring">Using Pingdom for Basic Monitoring</a></li> </ul> </h6> </div> <div class="kb-categories__item" id="cloaking-penalties"> <h4>Cloaking Penalties</h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/115003789332-avoid-cloaking-penalties-with-convert-experiments">Avoid Cloaking Penalties with Convert Experiments</a></li> </ul> </h6> </div> <div class="kb-categories__item" id="goal-editor-issues"> <h4>Goal Editor Issues</h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/115003462052-blank-website-in-goal-editor">Blank Website in Goal Editor</a></li> </ul> </h6> </div> <div class="kb-categories__item" id="variations"> <h4>Variations</h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/115003249132-even-distribution-between-variations">Even Distribution between Variations</a></li> </ul> </h6> </div> <div class="kb-categories__item" id="snippet-performance"> <h4>Snippet Performance</h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/115001904312-improve-convert-s-snippet-downloading-speeds">Improve Convert's snippet downloading speeds</a></li> </ul> </h6> </div> <div class="kb-categories__item" id="changes-not-saved"> <h4>Changes Not Saved</h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/209690353-my-changes-created-on-the-visual-editor-don-t-get-saved-when-using-squarespace">My changes created on the Visual Editor don't get saved when using Squarespace</a></li> </ul> </h6> </div> <div class="kb-categories__item" id="blocked-visual-editor"> <h4>Blocked Visual Editor</h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/207993543-prevent-block-scraping-technology-from-blocking-convert-s-visual-editor">Prevent Block Scraping Technology from Blocking Convert's Visual Editor</a></li> </ul> </h6> </div> <div class="kb-categories__item" id="goal-testing"> <h4>Goal Testing</h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/207432633-test-click-goals-to-make-sure-they-target-the-right-elements">Test Click Goals to make sure they target the right elements</a></li> </ul> </h6> </div> <div class="kb-categories__item" id="visual-editor-browsing"> <h4>Visual Editor Browsing</h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/206255363-browse-mode-is-not-displaying-variation-changes-in-the-visual-editor">“Browse” mode is not displaying variation changes in the Visual Editor.</a></li> </ul> </h6> </div> <div class="kb-categories__item" id="experiment-issues"> <h4>Experiment Issues</h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/205160325-my-experiments-stopped-what-happened-">My Experiments Stopped, What Happened?</a></li> <li><a href="https://support.convert.com/hc/en-us/articles/missing-conversion-tracking-due-to-event-blocking">Missing Conversion Tracking Due to Event Blocking</a></li> </ul> </h6> </div> <div class="kb-categories__item" id="installation-verification"> <h4>Installation Verification</h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/204506819-check-if-convert-experiences-is-installed-correctly">Check if Convert Experiences Is Installed Correctly</a></li> </ul> </h6> </div> <div class="kb-categories__item" id="data-leak-prevention"> <h4>Data Leak Prevention</h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/204506339">Prevent Experiment Details Data Leak with Data Anonymization</a></li> </ul> </h6> </div> <div class="kb-categories__item" id="usage-limits"> <h4>Usage Limits</h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/204494279-prevent-extra-charges-from-exceeding-quota">Allow/Disable Over Quota Usage</a></li> </ul> </h6> </div> <div class="kb-categories__item" id="experiment-previews"> <h4>Experiment Previews</h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/27929756416269-viewing-experiment-changes-without-affecting-reports">Viewing Experiment Changes without Affecting Reports</a></li> </ul> </h6> </div> <div class="kb-categories__item" id="ga4-revenue"> <h4>GA4 Revenue</h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/ga4-revenue-reporting-issue-due-to-google-ads-integration">GA4 Revenue Reporting Issue Due to Google Ads Integration</a></li> </ul> </h6> </div> <div class="kb-categories__item" id="chrome-debugger-logs"> <h4>Chrome Debugger Logs</h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/why-does-the-skipping-integration-not-enabled-message-appear-in-convert-chrome-debugger-logs">Why Does the "Skipping Integration, Not Enabled" Message Appear in Convert Chrome Debugger Logs?</a></li> </ul> </h6> </div> <div class="kb-categories__item" id="spa-errors"> <h4>SPA Errors</h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/advanced-spa-configuration-tracking-script-optimization-tips">Advanced SPA Configuration: Tracking Script Optimization Tips</a></li> </ul> </h6> </div> <div class="kb-categories__item" id="checkout-json-error"> <h4>Checkout JSON Error</h4> <h6> <ul class="kb-subcategory__articles"> <li><a href="https://support.convert.com/hc/en-us/articles/how-to-correct-the-error-convert_attributes-is-empty-or-invalid-after-parsing-console-or-a-json-error-when-starting-a-checkout">How to correct the "Error: convert_attributes is empty or invalid after parsing" console or a JSON error when starting a checkout?</a></li> </ul> </h6> </div> </div> <script> kbDom.whenReady(function() { var kbSubcategoryOnExpand = function(articles, toggle) { articles.classList.add('expanded'); toggle.textContent = `See less`; } var kbSubcategoryOnCollapse = function(articles, toggle) { articles.classList.remove('expanded'); toggle.textContent = `See more`; } var kbSubcategorySetupExpand = function(toggle) { toggle.addEventListener('click', function(e) { e.preventDefault(); var allArticles = document.querySelectorAll('.kb-subcategory__articles'); var articles = kbDom.siblings(toggle, '.kb-subcategory__articles')[0]; var isExpanded = articles.classList.contains('expanded'); if (isExpanded) { kbSubcategoryOnCollapse(articles, toggle); } else { allArticles.forEach(function(el) { var curToggle = kbDom.siblings(el, '.kb-subcategory__expand-articles-toggle')[0]; if (curToggle) { kbSubcategoryOnCollapse(el, curToggle); } }) kbSubcategoryOnExpand(articles, toggle); } }) } document.querySelectorAll('.kb-subcategory__expand-articles-toggle').forEach(function(el) { kbSubcategorySetupExpand(el); }); var AFTER_THE_LAST_SLASH_REGEX = /\/([^\/]+)\/?$/; var smoothScroll = new smoothAnchorsScrolling(); var categoriesSmoothScroll = function() { var linksArray = document.querySelectorAll('.open a'); var updateActiveMenuItem = function(selectedItemPath) { linksArray.forEach(function(link) { kbDom.closest('li', link).classList.remove('active'); }) document.querySelectorAll('a[href="' + selectedItemPath + '"]').forEach( function(link) { kbDom.closest('li', link).classList.add('active'); } ); }; linksArray.forEach(function(link) { link.addEventListener('click', function(e) { e.preventDefault(); var node = e.currentTarget; var decodedHash = decodeURI(node.hash); var decodedPathname = decodeURI(node.pathname); var targetPathWithHash = decodedPathname + decodedHash; var clickedState = { path: targetPathWithHash, parentCat: decodedPathname.match(AFTER_THE_LAST_SLASH_REGEX)[1], childCat: decodedHash.replace('#', '') }; document.querySelector('.kb-mobile-header').classList.remove('menu-open'); scrollToCategory(clickedState); history.pushState(clickedState, '', node.href); }); }); var scrollToCategory = function(passedState) { var selectedId = passedState.childCat || passedState.parentCat; updateActiveMenuItem(passedState.path); var target = document.querySelector('[id="' + selectedId + '"]'); smoothScroll.scrollTo(target); }; window.addEventListener('popstate', function(e) { if (!e.state) { history.back(); } else { scrollToCategory(e.state); } }); var init = (function() { var decodedHash = decodeURI(window.location.hash); var decodedPathname = decodeURI(window.location.pathname); var initialState = { path: decodedPathname + decodedHash, parentCat: decodedPathname.match(AFTER_THE_LAST_SLASH_REGEX)[1], childCat: decodedHash.substr(1) }; if (decodedHash) { setTimeout(function() { scrollToCategory(initialState); }, 1); } history.pushState(initialState, null, ''); })(); } window.addEventListener('load', function(e) { categoriesSmoothScroll(); }); }); </script> </div> </div> </div> </div> </main> <footer> <div class="kb-sticky-footer" data-preview-id="kb-footer"> <div class="kb-footer"> <div class="kb-footer__center-aligned-content"> <div class="kb-footer__logo"> <img src="https://20848441.fs1.hubspotusercontent-na1.net/hub/20848441/hubfs/convert-icon-60x60.png?height=120&name=convert-icon-60x60.png" alt="company logo"> </div> <div class="kb-footer__title">Experimentation is Human Nature.</div> </div> <div class="kb-footer__links-container"> <ul class="kb-footer__links columns__three"> <li class="kb-footer__company-website-link"> <a href="//convert.com" target="_blank" rel="noopener"> Go to convert.com <svg width="12" height="12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.11 10.223V7.0472l1.308-1.3077v4.4835c0 .9323-.7628 1.6952-1.6953 1.6952H1.6952C.7628 11.9182 0 11.1553 0 10.223V4.1955C0 3.2628.7628 2.5 1.6952 2.5h4.4833L4.8707 3.8082H1.6952c-.2099 0-.3872.1771-.3872.3873v6.0275c0 .2098.1773.387.3872.387h6.0275c.21 0 .3873-.1772.3873-.387zM5.9428.4417L12.0137 0l-.442 6.0708L9.6368 4.136 6.0925 7.68 4.3333 5.9207l3.544-3.5442L5.9428.4417z" fill="#0066ff" /> </svg> </a> </li> <li class="kb-footer__custom-link"><a href="https://www.convert.com/features/">Features</a></li> <li class="kb-footer__custom-link"><a href="https://www.convert.com/about/">About Us</a></li> </ul> </div> </div> </div> </footer>  <script type="text/javascript"> var _hsq = _hsq || []; _hsq.push(["setContentType", "listing-page"]); _hsq.push(["setCanonicalUrl", "https:\/\/support.convert.com\/hc\/en-us\/articles\/troubleshooting"]); _hsq.push(["setPageId", "100971359025"]); _hsq.push(["setContentMetadata", { "contentPageId": null, "legacyPageId": null, "contentFolderId": null, "contentGroupId": 100971359025, "abTestId": null, "languageVariantId": null, "languageCode": null, }]); </script> <script type="text/javascript" id="hs-script-loader" async defer src="/hs/scriptloader/20848441.js"></script>  <script type="text/javascript"> var hsVars = { render_id: "7a4abc5a-b0b8-443c-8c98-89539139a41c", ticks: 1739518129438, page_id: 0, content_group_id: 100971359025, portal_id: 20848441, app_hs_base_url: "https://app.hubspot.com", cp_hs_base_url: "https://cp.hubspot.com", language: "en", analytics_page_type: "", scp_content_type: "", analytics_page_id: "100971359025", category_id: 6, folder_id: 0, is_hubspot_user: false } </script> <script defer src="/hs/hsstatic/HubspotToolsMenu/static-1.393/js/index.js"></script> <script type="text/javascript" src="//7052064.fs1.hubspotusercontent-na1.net/hubfs/7052064/hub_generated/template_assets/DEFAULT_ASSET/1739476073018/template_purify.min.js"></script> <script type="text/javascript" src="//7052064.fs1.hubspotusercontent-na1.net/hubfs/7052064/hub_generated/template_assets/DEFAULT_ASSET/1739476071614/template_kb-search.min.js"></script> <script type="text/javascript" src="//7052064.fs1.hubspotusercontent-na1.net/hubfs/7052064/hub_generated/template_assets/DEFAULT_ASSET/1739476074702/template_sticky-header.min.js"></script> <script type="text/javascript" src="//7052064.fs1.hubspotusercontent-na1.net/hubfs/7052064/hub_generated/template_assets/DEFAULT_ASSET/1739476070721/template_smooth-anchors-scrolling.min.js"></script> </body></html>

CINXE.COM

Troubleshooting - Help Center