FAQs about DataDirect, OpenEdge, Corticon

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<div id="Content_C015_Col01" class="sf_colsIn container" data-sf-element="Section Content" data-placeholder-label="Section Content"> <div class="sfContentBlock"> <h1>Frequently Asked Questions</h1> </div> </div> </section> <section class="Section -pb0" data-sf-element="Section" data-placeholder-label="Section"> <div id="Content_C023_Col00" class="sf_colsIn container" data-sf-element="Section Content" data-placeholder-label="Section Content"><div class="row equal-row" data-sf-element="Row"> <div id="Content_C019_Col00" class="sf_colsIn col-15 -l-two-thirds -m-full" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div> <div class="sfpagelistListWrp"> <div class="js-list-headings"> <h2 class="js-faqs-list-heading"> Corticon </h2> <h3 class="-fs20 -c-grey2 -ttu -bb1 -db -mb2"> </h3> </div> <ul class="sflistList -fw5 -fs24 -ff-title -mb9"> <li> <a href="/corticon/faqs/how-can-businesses-determine-eligibility-and-compliance">How Can Businesses Determine Eligibility and Compliance?</a> </li> <li> <a href="/corticon/faqs/what-is-a-business-rules-engine">What is a Business Rules Engine?</a> </li> <li> <a href="/corticon/faqs/what-is-a-business-rules-management-system">What is a Business Rules Management System (BRMS)?</a> </li> <li> <a href="/corticon/faqs/how-do-government-agencies-determine-eligibility-and-compliance">How Do Government Agencies Determine Eligibility and Compliance?</a> </li> </ul> </div> </div> <div class="sfContentBlock js-list-headings"> <h2>DataDirect</h2> </div> <div class="sflistList"> <div> <h3 class="-fs30">ADO.NET</h3> <ul class="-fw5 -fs24 -ff-title -mb9"> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-ado-net-faqs/24x7-support'>24x7 Support</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-ado-net-faqs/data-connectivity-security-with-ado-net'>Data Connectivity Security with ADO.NET</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-ado-net-faqs/datadirect-ado-net-features'>DataDirect ADO.Net Features</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-ado-net-faqs/how-can-i-improve-ado-net-performance'>How Can I Improve ADO.NET Performance?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-ado-net-faqs/how-does-ado-net-work'>How Does ADO.NET Work?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-ado-net-faqs/what-are-ado-net-diagnostics'>What are ADO.NET Diagnostics?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-ado-net-faqs/what-is-ado-net'>What is ADO.NET?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-ado-net-faqs/what-is-the-datadirect-ado-net-technology-difference'>What is the DataDirect ADO.NET Technology Difference?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-ado-net-faqs/what-is-the-microsoft-net-architecture'>What is the Microsoft .NET Architecture?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-ado-net-faqs/where-can-i-learn-more-about-ado-net-and-the-net-framework'>Where Can I Learn More About ADO.NET and the .NET Framework?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-ado-net-faqs/which-version-of-the-net-framework-does-datadirect-technologies-support'>Which Version of the .NET Framework Does DataDirect Technologies Support?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-ado-net-faqs/why-do-application-developers-need-ado-net'>Why Do Application Developers Need ADO.NET?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-ado-net-faqs/why-should-application-developers-care-about-managed-code'>Why Should Application Developers Care About Managed Code?</a> </li> </ul> </div> <div> <h3 class="-fs30">JDBC</h3> <ul class="-fw5 -fs24 -ff-title -mb9"> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-jdbc-faqs/how-is-datadirect-connect-for-jdbc-different'>How Are DataDirect JDBC Drivers Different?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-jdbc-faqs/how-do-i-improve-jdbc-performance'>How Do I Improve JDBC Performance?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-jdbc-faqs/how-does-jdbc-work'>How Does JDBC Work?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-jdbc-faqs/what-are-the-types-of-jdbc-drivers'>JDBC Driver Types</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-jdbc-faqs/what-are-datadirects-jdbc-diagnostic-capabilities'>What Are DataDirect's JDBC Diagnostic Capabilities?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-jdbc-faqs/what-is-a-jdbc-driver'>What Is a JDBC Driver?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-jdbc-faqs/what-version-of-jdbc-does-datadirect-support'>What Version of JDBC Does DataDirect Support?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-jdbc-faqs/why-do-we-need-jdbc'>Why Do We Need JDBC?</a> </li> </ul> </div> <div> <h3 class="-fs30">ODBC</h3> <ul class="-fw5 -fs24 -ff-title -mb9"> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-odbc-faqs/datadirect-odbc-features'>DataDirect ODBC Features</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-odbc-faqs/how-can-i-improve-odbc-performance'>How Can I Improve ODBC Performance?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-odbc-faqs/how-does-odbc-work'>How Does ODBC Work?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-odbc-faqs/how-does-datadirect-odbc-implementation-differ'>How Does Progress DataDirect ODBC Implementation Differ?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-odbc-faqs/progress-database-odbc-and-jdbc-driver-faq'>Progress Database ODBC and JDBC Driver FAQ</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-odbc-faqs/references-used-in-this-document'>References Used in This Document</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-odbc-faqs/what-are-odbc-diagnostics'>What are ODBC Diagnostics?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-odbc-faqs/what-is-an-odbc-driver'>What is an ODBC Driver?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-odbc-faqs/where-can-i-find-more-information'>Where Can I Find More Information?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-odbc-faqs/where-can-i-obtain-odbc-drivers'>Where Can I Obtain ODBC Drivers?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-odbc-faqs/which-version-of-the-odbc-specification-does-datadirect-support'>Which Version of the ODBC Specification Does DataDirect Support?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-odbc-faqs/why-do-application-developers-need-odbc'>Why Do Application Developers Need ODBC?</a> </li> </ul> </div> <div> <h3 class="-fs30">OpenAccess Troubleshooting</h3> <ul class="-fw5 -fs24 -ff-title -mb9"> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-openaccess-troubleshooting-faqs/progress-datadirect-openaccess-sdk-faq-for-ado-net'>Progress® DataDirect® OpenAccess SDK FAQ for ADO.NET</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-openaccess-troubleshooting-faqs/progress-datadirect-openaccess-sdk-faq-for-jdbc'>Progress® DataDirect® OpenAccess SDK FAQ for JDBC</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-openaccess-troubleshooting-faqs/progress-datadirect-openaccess-sdk-faq-for-odbc'>Progress® DataDirect® OpenAccess SDK FAQ for ODBC</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-openaccess-troubleshooting-faqs/progress-datadirect-openaccess-sdk-faq-for-ole-db'>Progress® DataDirect® OpenAccess SDK FAQ for OLE DB</a> </li> </ul> </div> <div> <h3 class="-fs30">Troubleshooting</h3> <ul class="-fw5 -fs24 -ff-title -mb9"> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-troubleshooting-faqs/ado'>Ado</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-troubleshooting-faqs/net'>ADO.NET</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-troubleshooting-faqs/connect-xe-for-odbc'>Connect XE for ODBC</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-troubleshooting-faqs/connect64-for-odbc'>Connect64 for ODBC</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-troubleshooting-faqs/connect64-xe-for-odbc'>Connect64 XE for ODBC</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-troubleshooting-faqs/jdbc'>JDBC</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-troubleshooting-faqs/odbc'>ODBC</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-troubleshooting-faqs/sequelink'>SequeLink</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-troubleshooting-faqs/xml-converters'>XML Converters</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/datadirect-connectors/faqs/datadirect-troubleshooting-faqs/xquery'>XQuery</a> </li> </ul> </div> </div> <div class="sfContentBlock js-list-headings"> <h2>MarkLogic</h2><h3 class="-fs30">General Questions</h3> </div> <div> <div class="sfpagelistListWrp"> <ul class="sflistList -fw5 -fs24 -ff-title -mb9"> <li> <a href="/marklogic/faqs/marklogic#what-products-does-marklogic-provide">What product(s) does MarkLogic provide?</a> </li> <li> <a href="/marklogic/faqs/marklogic#what-challenges-does-marklogic-solve">What challenges does MarkLogic solve?</a> </li> <li> <a href="/marklogic/faqs/marklogic#what-is-the-main-benefit-of-marklogic">What is the main benefit of MarkLogic?</a> </li> <li> <a href="/marklogic/faqs/marklogic#what-is-marklogic-data-hub">What is MarkLogic Data Hub?</a> </li> <li> <a href="/marklogic/faqs/marklogic#what-is-marklogic-data-hub-central">What is MarkLogic Data Hub Central?</a> </li> <li> <a href="/marklogic/faqs/marklogic#what-is-marklogic-server-and-why-is-it-used">What is MarkLogic Server and why is it used?</a> </li> <li> <a href="/marklogic/faqs/marklogic#how-is-marklogic's-approach-to-data-integration-unique">How is MarkLogic's approach to data integration unique?</a> </li> <li> <a href="/marklogic/faqs/marklogic#what-can-i-use-marklogic-for">What can I use MarkLogic for?</a> </li> <li> <a href="/marklogic/faqs/marklogic#what-industries-is-marklogic-used-in">What industries is MarkLogic used in?</a> </li> <li> <a href="/marklogic/faqs/marklogic#does-marklogic-provide-pre-built-applications">Does MarkLogic provide pre-built applications?</a> </li> <li> <a href="/marklogic/faqs/marklogic#how-is-marklogic-licensed">How is MarkLogic licensed?</a> </li> </ul> </div> </div> <div class="sfContentBlock js-list-headings"> <h3 class="-fs30"><span>MarkLogic Server</span></h3> </div> <div> <div class="sfpagelistListWrp"> <ul class="sflistList -fw5 -fs24 -ff-title -mb9"> <li> <a href="/marklogic/faqs/marklogic#what-kind-of-database-is-marklogic-server">What kind of database is MarkLogic Server?</a> </li> <li> <a href="/marklogic/faqs/marklogic#what-are-the-advantages-of-a-multi-model-database">What are the advantages of a multi-model database?</a> </li> <li> <a href="/marklogic/faqs/marklogic#does-marklogic-server-store-json-like-other-document-databases">Does MarkLogic Server store JSON like other document databases?</a> </li> <li> <a href="/marklogic/faqs/marklogic#is-marklogic-server-acid-compliant">Is MarkLogic Server ACID-compliant?</a> </li> <li> <a href="/marklogic/faqs/marklogic#why-is-built-in-search-and-indexing-important-in-a-database">Why is built-in search and indexing important in a database?</a> </li> <li> <a href="/marklogic/faqs/marklogic#how-does-marklogic-server-provide-high-availability-and-disaster-recovery-(ha-dr)">How does MarkLogic Server provide high availability and disaster recovery (HA/DR)?</a> </li> <li> <a href="/marklogic/faqs/marklogic#how-scalable-is-marklogic-server">How scalable is MarkLogic Server?</a> </li> <li> <a href="/marklogic/faqs/marklogic#where-can-i-deploy-marklogic-server">Where can I deploy MarkLogic Server?</a> </li> <li> <a href="/marklogic/faqs/marklogic#how-does-marklogic-server-handle-both-operational-and-transactional-workloads">How does MarkLogic Server handle both operational and transactional workloads?</a> </li> <li> <a href="/marklogic/faqs/marklogic#is-marklogic-server-open-source">Is MarkLogic Server open source?</a> </li> <li> <a href="/marklogic/faqs/marklogic#how-do-i-estimate-the-number-of-marklogic-server-licenses-i-need">How do I estimate the number of MarkLogic Server licenses I need?</a> </li> <li> <a href="/marklogic/faqs/marklogic#can-i-add-marklogic-server-additional-options-later-on">Can I add MarkLogic Server additional options later on?</a> </li> </ul> </div> </div> <div class="sfContentBlock js-list-headings"> <h3 class="-fs30"><span>Customer Success</span></h3> </div> <div> <div class="sfpagelistListWrp"> <ul class="sflistList -fw5 -fs24 -ff-title -mb9"> <li> <a href="/marklogic/faqs/marklogic#does-marklogic-provide-consulting-services-for-implementations">Does MarkLogic provide consulting services for implementations?</a> </li> <li> <a href="/marklogic/faqs/marklogic#can-i-work-with-other-implementation-partners">Can I work with other implementation partners?</a> </li> <li> <a href="/marklogic/faqs/marklogic#what-does-a-typical-consulting-engagement-look-like">What does a typical consulting engagement look like?</a> </li> <li> <a href="/marklogic/faqs/marklogic#does-marklogic-consulting-do-proof-of-concepts-(pocs)">Does MarkLogic Consulting do Proof-of-Concepts (POCs)?</a> </li> <li> <a href="/marklogic/faqs/marklogic#how-much-does-marklogic-consulting-cost">How much does MarkLogic Consulting cost?</a> </li> <li> <a href="/marklogic/faqs/marklogic#do-marklogic-consultants-have-government-clearances">Do MarkLogic consultants have government clearances?</a> </li> </ul> </div> </div> <div class="sfContentBlock js-list-headings"> <h3 class="-fs30"><span>Training & Community</span></h3> </div> <div> <div class="sfpagelistListWrp"> <ul class="sflistList -fw5 -fs24 -ff-title -mb9"> <li> <a href="/marklogic/faqs/marklogic#does-marklogic-offer-training">Does MarkLogic offer training?</a> </li> <li> <a href="/marklogic/faqs/marklogic#can-developers-and-dbas-get-certified-on-marklogic">Can developers and DBAs get certified on MarkLogic?</a> </li> <li> <a href="/marklogic/faqs/marklogic#how-long-does-it-take-a-developer-to-get-up-to-speed-with-marklogic">How long does it take a developer to get up to speed with MarkLogic?</a> </li> <li> <a href="/marklogic/faqs/marklogic#how-big-is-the-marklogic-developer-community">How big is the MarkLogic developer community?</a> </li> <li> <a href="/marklogic/faqs/marklogic#where-can-i-go-to-ask-questions-of-the-developer-community">Where can I go to ask questions of the developer community?</a> </li> </ul> </div> </div> <div class="sfContentBlock js-list-headings"> <h2><span>OpenEdge</span></h2><h3 class="-fs30"><span>Product Contents</span></h3> </div> <div> <div class="sfpagelistListWrp"> <ul class="sflistList -fw5 -fs24 -ff-title -mb9"> <li> <a href="/openedge/faqs/#what-openedge-developers-kit-editions-are-available">What are the OpenEdge Developers Kit Editions?</a> </li> <li> <a href="/openedge/faqs/#are-openedge-developers-kits-only-available-to-application-partners">Are OpenEdge Developers Kits only available to Progress Application Partners?</a> </li> <li> <a href="/openedge/faqs/#how-long-is-an-oedk-subscription-for">How long is an OpenEdge Developers Kit subscription valid?</a> </li> <li> <a href="/openedge/faqs/#can-i-use-oedk-for-evaluation-and-testing">Can I use an OpenEdge Developers Kit for evaluating and testing?</a> </li> <li> <a href="/openedge/faqs/#why-is-the-premier-and-innovator-edition-of-openedge-developers-kit-only-available-for-openedge-12-8">Why is the Premier and Innovator Edition of OpenEdge Developers Kit only available for OpenEdge 12.8?</a> </li> </ul> </div> </div> <div class="sfContentBlock js-list-headings"> <h3 class="-fs30"><span>OpenEdge Versions</span></h3> </div> <div> <div class="sfpagelistListWrp"> <ul class="sflistList -fw5 -fs24 -ff-title -mb9"> <li> <a href="/openedge/faqs/#is-support-for-older-versions-of-openedge-included">Is support for previous OpenEdge releases included?</a> </li> <li> <a href="/openedge/faqs/#what-about-versions-of-openedge-that-you-have-retired-can-i-still-get-products">What about retired releases of OpenEdge? Can I still get products?</a> </li> <li> <a href="/openedge/faqs/#will-i-automatically-get-openedge-11-7-products-when-they-are-released">Will I automatically get new OpenEdge release products when they become available?</a> </li> <li> <a href="/openedge/faqs/#is-openedge-developers-kit-11-7-still-available">Is OpenEdge Developers Kit 11.7 still available?</a> </li> <li> <a href="/openedge/faqs/#what-happens-to-the-contents-of-the-openedge-developers-kit-when-one-of-the-mature-versions-is-retired">What happens to the contents of the OpenEdge Developers Kit when one of the included releases is retired? </a> </li> </ul> </div> </div> <div class="sfContentBlock js-list-headings"> <h3 class="-fs30"><span>Product Delivery</span></h3> </div> <div> <div class="sfpagelistListWrp"> <ul class="sflistList -fw5 -fs24 -ff-title -mb9"> <li> <a href="/openedge/faqs/#how-will-my-developers-get-their-products-if-we-take-out-an-oedk-subscription">How will my developers get their products if we subscribe to OpenEdge Developers Kit?</a> </li> <li> <a href="/openedge/faqs/#how-do-i-get-the-service-packs-if-i-have-an-oedk-subscription">How do I get the Updates if I have an OpenEdge Developers Kit subscription?</a> </li> <li> <a href="/openedge/faqs/#when-new-features-become-available-for-an-openedge-developers-kit-will-i-automatically-receive-them">When new releases become available for an OpenEdge Developers Kit, will I automatically receive them?</a> </li> </ul> </div> </div> <div class="sfContentBlock js-list-headings"> <h3 class="-fs30"><span>Renewals & Upgrades</span></h3> </div> <div> <div class="sfpagelistListWrp"> <ul class="sflistList -fw5 -fs24 -ff-title -mb9"> <li> <a href="/openedge/faqs/#can-i-upgrade-from-one-edition-to-another">Can I increase (upgrade) the tier of my OpenEdge Developers Kit Subscription?</a> </li> <li> <a href="/openedge/faqs/#can-i-downgrade">Can I decrease (downgrade) the tier of my OpenEdge Developers Kit Subscription? </a> </li> <li> <a href="/openedge/faqs/#can-i-add-more-developer-seats-to-an-oedk-subscription">Can I add more developer seats to an OpenEdge Developers Kit subscription?</a> </li> <li> <a href="/openedge/faqs/#will-the-subscription-renewals-be-automatic">Will the subscription renewals be automatic?</a> </li> </ul> </div> </div> <div class="sfContentBlock js-list-headings"> <h3 class="-fs30"><span>Special Pricing</span></h3> </div> <div> <div class="sfpagelistListWrp"> <ul class="sflistList -fw5 -fs24 -ff-title -mb9"> <li> <a href="/openedge/faqs/#is-oedk-available-for-free">Are the OpenEdge Developers Kits available for free?</a> </li> <li> <a href="/openedge/faqs/#i-used-to-get-licenses-for-free-as-part-of-the-partner-program-will-i-get-oedk-for-free">Are OpenEdge Developers Kits only available to Progress Application Partners?</a> </li> <li> <a href="/openedge/faqs/#can-i-get-a-discount-as-i-am-a-long-term-customer">Can I get a discount as I am a long-time customer?</a> </li> <li> <a href="/openedge/faqs/#can-i-trade-in-my-openedge-studio-licenses-to-get-an-oedk-subscription">Can I trade-in my OpenEdge Studio licenses to get an OpenEdge Developers Kit (OEDK) subscription?</a> </li> </ul> </div> </div> <div class="sfContentBlock js-list-headings"> <h2><span>Sitefinity Cloud</span></h2> </div> <div class="sflistList"> <h3 class="-fs20 -c-grey9 -ttu -bb1 -db -mb2">General</h3> <ul class="-fw5 -fs24 -ff-title -mb9"> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/what-is-sitefinity-cloud'>What is Sitefinity Cloud</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/what-are-sitefinity-cloud-tiers'>What are Sitefinity Cloud Tiers?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/what-are-the-page-views-api-calls-limits'>What are the Page views/API Calls limits?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/how-are-page-views-api-calls-defined'>How are Page views/API calls defined?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/how-often-are-page-views-api-calls-usage-calculated'>How often are page views/API calls usage calculated?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/will-my-website-stop-working-if-i-exceed-pageviews-api-calls-limit'>Will my website stop working if I exceed pageviews/API calls limit?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/why-are-sitefinity-cloud-page-views-different-than-the-page-views-from-google-analytics'>Why are Sitefinity Cloud page views different than the page views from Google Analytics?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/can-i-monitor-my-page-views-and-api-calls-usage'>Can I monitor my page views and API calls usage?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/how-can-i-upgrade-to-a-different-tier-or-purchase-an-add-on'>How can I upgrade to a different tier or purchase an add-on?</a> </li> </ul> <h3 class="-fs20 -c-grey9 -ttu -bb1 -db -mb2">Deployment</h3> <ul class="-fw5 -fs24 -ff-title -mb9"> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/can-i-move-my-site-to-sitefinity-cloud'>Can I move my site to Sitefinity Cloud?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/move-site-from-sitefinity-cloud'>Can I move my site from Sitefinity Cloud?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/regional-data-centers-where-will-my-sitefinity-cloud-subscription-be-provisioned'>Regional Data Centers: Where will my Sitefinity Cloud subscription be provisioned?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/will-i-be-able-to-extend-sitefinity-and-then-push-it-to-the-cloud'>Will I be able to extend Sitefinity and then push it to the cloud?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/can-i-keep-my-source-code-in-a-repository-outside-of-sitefinity-cloud'>Can I keep my source code in a repository outside of Sitefinity Cloud?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/sitefinity-cloud-cdn-access'>Sitefinity Cloud uses Cloudflare as a CDN. Do Sitefinity Cloud customers get direct access to Cloudflare?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/running-cdn-edge-worker-processes'>Can Sitefinity Cloud customers run edge worker processes?</a> </li> </ul> <h3 class="-fs20 -c-grey9 -ttu -bb1 -db -mb2">Environment</h3> <ul class="-fw5 -fs24 -ff-title -mb9"> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/how-many-environments-are-included-in-sitefinity-cloud-by-default'>How many environments are included in Sitefinity Cloud by default?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/is-there-an-option-to-add-additional-environment'>Is there an option to add additional environment?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/are-these-environments-in-my-azure-subscription'>Where are the Sitefinity Cloud environments provisioned?</a> </li> </ul> <h3 class="-fs20 -c-grey9 -ttu -bb1 -db -mb2">Administration</h3> <ul class="-fw5 -fs24 -ff-title -mb9"> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/how-do-i-log-in-to-sitefinity-cloud'> How do I log in to Sitefinity Cloud?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/log-in-attempt-to-sitefinity-cloud-fails'>Log-in attempt to Sitefinity Cloud fails?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/does-sitefinity-cloud-have-different-levels-of-permissions'>Does Sitefinity Cloud have different levels of permissions?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/who-from-progress-has-access-to-the-account'>Who from Progress has access to the account?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/are-we-going-to-have-access-to-the-utilized-azure-services'>Do Sitefinity Cloud customers have access to the utilized Azure services?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/can-i-keep-my-source-code-in-a-repository-outside-of-sitefinity-cloud'>Can I keep my source code in a repository outside of Sitefinity Cloud?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/how-do-i-connect-to-my-azure-sql-database'>How do I connect to my Azure SQL database?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/does-sitefinity-cloud-provide-an-smtp-service'>Does Sitefinity Cloud provide an SMTP service?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/will-i-have-the-ability-to-test-verify-and-accept-or-reject-any-changes-to-the-sitefinity-cloud-platform'>Will I have the ability to test, verify and accept or reject any changes to the Sitefinity Cloud platform? </a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/what-is-the-process-for-requesting-approving-and-granting-access-to-the-information-system'>What is the process for requesting, approving, and granting access to the information system?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/sitefinity-cloud-search-integrations'>What Search service options are available in Sitefinity Cloud?</a> </li> </ul> <h3 class="-fs20 -c-grey9 -ttu -bb1 -db -mb2">Development</h3> <ul class="-fw5 -fs24 -ff-title -mb9"> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/sitefinity-configuration-editing'>Why can't the Sitefinity configuration be edited directly in the Admin UI for Staging and Production environments in Sitefinity Cloud? </a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/why-are-the-dynamic-modules-export-import-and-connector-screens-missing-from-the-admin-ui-in-the-cloud-environments'>Why are the Dynamic modules, Export/Import, and Connector screens missing from the Admin UI in the cloud environments? </a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/why-is-some-of-the-data-mixed-around-after-restoring-from-production-or-after-creating-a-db-backup'>Why is some of the data mixed around after restoring from production or after creating a DB backup? </a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/how-to-deploy-labels-messages-across-environments'>How to deploy Labels & Messages across environments? </a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/i-have-multiple-versions-of-visual-studio-installed.-why-is-the-older-version-launched-when-cloning-the-repository-from-the-azure-devops-web-ui'>I have multiple versions of Visual Studio installed. Why is the older version launched when cloning the repository from the Azure DevOps Web UI?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/how-can-cache-for-static-resources-like-javascript-or-css-be-invalidated'>How can cache for static resources like JavaScript or CSS be invalidated? </a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/adding-additional-azure-components-'>Can additional Azure components be added to a Sitefinity Cloud subscription?</a> </li> </ul> <h3 class="-fs20 -c-grey9 -ttu -bb1 -db -mb2">Productivity</h3> <ul class="-fw5 -fs24 -ff-title -mb9"> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/is-there-ci-cd-out-of-the-box'>Is there CI/CD out-of-the box?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/is-there-an-option-to-extend-the-ci-cd-with-additional-steps'>Is there an option to extend the CI/CD with additional steps?</a> </li> </ul> <h3 class="-fs20 -c-grey9 -ttu -bb1 -db -mb2">Support</h3> <ul class="-fw5 -fs24 -ff-title -mb9"> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/does-sitefinity-cloud-come-with-initial-developer-training-and-resources'>Does Sitefinity Cloud come with initial developer training and resources?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/how-do-i-raise-a-ticket-for-sitefinity-cloud'>How do I raise a ticket for Sitefinity Cloud?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/what-is-the-notification-procedure-from-progress-to-me-if-a-ticket-is-raised'>What is the notification procedure from Progress to me if a ticket is raised?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/are-there-database-backups-if-so-how-long-are-the-backups-supported'>Are there database backups? If so, how long are the backups supported?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/does-sitefinity-cloud-support-automatic-sitefinity-upgrades'>Does Sitefinity Cloud support automatic Sitefinity upgrades?</a> </li> </ul> <h3 class="-fs20 -c-grey9 -ttu -bb1 -db -mb2">Security</h3> <ul class="-fw5 -fs24 -ff-title -mb9"> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/i-get-multi-factor-authentication-prompts-when-logging-in.-is-mfa-enabled-in-sitefinity-cloud'>I get Multi-Factor Authentication prompts when logging in. Is MFA enabled in Sitefinity Cloud? </a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/how-to-connect-to-the-sitefinity-cloud-infrastructure-from-a-specific-ip-address'>How to connect to the Sitefinity Cloud Infrastructure from a specific IP address?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/can-multi-factor-authentication-be-enabled'>How do I setup MFA with Sitefinity Cloud?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/how-does-the-system-enforce-limits-on-invalid-logon-attempts-and-what-actions-are-taken-when-the-established-limit-is-exceeded'>How does the system enforce limits on invalid logon attempts, and what actions are taken when the established limit is exceeded?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/does-the-hosting-include-any-24-7-monitoring-ddos-protection'>Does the hosting include any 24-7 monitoring / DDoS protection?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/what-is-your-process-to-detect-identify-report-respond-to-and-resolve-security-incidents-in-a-timely-manner'>What is your process to detect, identify, report, respond to and resolve security incidents in a timely manner?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/3rd-party-security-testing'>What are the 3rd party security testing policy and processes?</a> </li> </ul> <h3 class="-fs20 -c-grey9 -ttu -bb1 -db -mb2">Performance</h3> <ul class="-fw5 -fs24 -ff-title -mb9"> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/can-i-run-a-high-traffic-site-on-sitefinity-cloud'>Can I run a high traffic site on Sitefinity Cloud?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/what-is-your-uptime-sla'>What is the Platform's Service Level Availability?</a> </li> </ul> <h3 class="-fs20 -c-grey9 -ttu -bb1 -db -mb2">Data Protection</h3> <ul class="-fw5 -fs24 -ff-title -mb9"> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/does-sitefinity-cloud-support-gdpr-hippa-and-other-personal-data-best-practices'>Does Sitefinity Cloud support GDPR, HIPAA, and other personal data best practices?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/if-i-migrate-away-from-the-sitefinity-platform-sitefinity-cloud-or-dec-in-the-future-what-options-do-i-have-for-obtaining-their-data'>If I migrate away from the Sitefinity platform, Sitefinity Cloud, or Sitefinity Insight in the future, what options do I have for obtaining their data? </a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/will-dec-have-access-to-non-public-data-if-it-exists-in-sitefinity-cloud'>Will Sitefinity Insight have access to non-public data if it exists in Sitefinity Cloud?</a> </li> <li class="sflistListItem sflistitem"> <a id="detailLink" href='/faqs/sitefinity-cloud-faqs/can-dec-be-disabled-for-sitefinity-cloud-if-needed'>Can Sitefinity Insight be disabled for Sitefinity Cloud if needed?</a> </li> </ul> </div> <div class="sfContentBlock js-list-headings"> <h2>Progress Mobility</h2> <hr> </div> <div> <div class="sfpagelistListWrp"> <ul class="sflistList -fw5 -fs24 -ff-title -mb6"> <li> <a href="/faqs/progress-mobility-faqs/what-is-a-serverless-architecture">What is a Serverless Architecture</a> </li> </ul> </div> </div> </div> <div id="Content_C019_Col01" class="sf_colsIn col-6 col--offset-3 -mt2 -bl -l-third -m-full -m-db -mb3" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div class="sfContentBlock"> <hr class="-dn -s-db -s-mb3"> </div> <div 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