CINXE.COM

<!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=Edge"> <meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no"> <link rel="shortcut icon" href="/favicon.ico" type="image/x-icon"/> <meta name="robots" content="noindex, nofollow, noarchive"> <link rel="stylesheet" media="screen" href="https://netdna.bootstrapcdn.com/font-awesome/4.7.0/css/font-awesome.min.css" /> <link rel="stylesheet" media="screen" href="/css2.74.4/dist/LibAnswers_public.min.css" /> <title> Ask Springshare - Help Center </title> <style> </style> <script src="/js2.74.4/dist/jquery.min.js"></script> <script src="/js2.74.4/dist/LibAnswers_public.min.js"></script> <script> var springSpace = springSpace || {}; springSpace.la = springSpace.la || {}; springSpace.la.Page = { iid: 1251, group_id: 1, faq_id: 0, qlog_id: 0, auth_id: 0 }; </script> <script src="/js2.74.4/dist/combosearch.min.js"></script><script> springSpace.la.Page.qlog_id = '0'; //need this for LA form js (for now) //set-up the search controller model config var search_conf = { host_app: 'la', customer_id: 1, lang: {"Ad_Cat":"Library Catalog","Ans_ComEmail":"Email is required but never displayed on the public site:","Ans_ComName":"Enter your name as you'd like it to display to the public:","Ans_EditAns":"Edit FAQ","Ans_Facebook":"Share on Facebook","Ans_Helpful":"Was this helpful?","Ans_Imprv":"Add a comment","Ans_No":"No","Ans_Print":"Print","Ans_Tweet":"Tweet","Ans_VoteWarn":"You can only vote once per answer.","Ans_Yes":"Yes","az_bestbets_heading":"Best Bets","az_bestbets_label":"Best Bet","az_browse_name":"Browse by name","az_clear_filters":"Clear Filters\/Browse All Databases","az_database_plural":"Databases","az_dropdown_subjects":"Subjects","az_dropdown_types":"Types","az_dropdown_vendor":"Vendors","az_filter_all":"All","az_new_label":"New","az_trial_label":"Trial","ch_btn_close":"Close Chat","ch_btn_end":"End Chat","ch_btn_popout":"Pop out chat box","Ch_ChatIntro":"This is the chat transcript from %1$s (%2$s) on %3$s:","Ch_ChatSub":"Your recent chat transcript","ch_contact_info_saved":"Contact information saved.","ch_message_label":"Your message","ch_patron":"Patron","ch_sign_off_reminder":"Don't forget to sign off of LibChat at the end of your shift\/day.","ch_sound_off":"Sound is Off (click to toggle)","ch_sound_on":"Sound is On (click to toggle)","ch_status_label":"Online status","ch_transcript_form_button":"Email Transcript","ch_transcript_form_email":"Email","ch_transcript_formintro":"To receive this transcript via email, enter your email address below. 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