Pantheon Operations Status

<!DOCTYPE html> <html lang="en"> <head> <meta http-equiv="X-UA-Compatible" content="IE=edge">  <meta charset="utf-8"> <title>Pantheon Operations Status</title> <meta name="description" content="Welcome to Pantheon Operations's home for real-time and historical data on system performance.">  <meta name="HandheldFriendly" content="True"> <meta name="MobileOptimized" content="320"> <meta name="viewport" content="width=device-width, initial-scale=1.0, minimum-scale=1.0, maximum-scale=1.0">  <meta name="issued" content="1732768323">  <meta http-equiv="cleartype" content="on">  <style> @font-face { font-family: 'proxima-nova'; src: url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaLight-f0b2f7c12b6b87c65c02d3c1738047ea67a7607fd767056d8a2964cc6a2393f7.eot?host=status.pantheon.io'); src: url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaLight-f0b2f7c12b6b87c65c02d3c1738047ea67a7607fd767056d8a2964cc6a2393f7.eot?host=status.pantheon.io#iefix') format('embedded-opentype'), url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaLight-e642ffe82005c6208632538a557e7f5dccb835c0303b06f17f55ccf567907241.woff?host=status.pantheon.io') format('woff'), url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaLight-0f094da9b301d03292f97db5544142a16f9f2ddf50af91d44753d9310c194c5f.ttf?host=status.pantheon.io') format('truetype'); font-weight:300; font-style:normal; } @font-face { font-family: 'proxima-nova'; src: url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaRegular-366d17769d864aa72f27defaddf591e460a1de4984bb24dacea57a9fc1d14878.eot?host=status.pantheon.io'); src: url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaRegular-366d17769d864aa72f27defaddf591e460a1de4984bb24dacea57a9fc1d14878.eot?host=status.pantheon.io#iefix') format('embedded-opentype'), url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaRegular-2ee4c449a9ed716f1d88207bd1094e21b69e2818b5cd36b28ad809dc1924ec54.woff?host=status.pantheon.io') format('woff'), url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaRegular-a40a469edbd27b65b845b8000d47445a17def8ba677f4eb836ad1808f7495173.ttf?host=status.pantheon.io') format('truetype'); font-weight:400; font-style:normal; } @font-face { font-family: 'proxima-nova'; src: url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaRegularIt-0bf83a850b45e4ccda15bd04691e3c47ae84fec3588363b53618bd275a98cbb7.eot?host=status.pantheon.io'); src: url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaRegularIt-0bf83a850b45e4ccda15bd04691e3c47ae84fec3588363b53618bd275a98cbb7.eot?host=status.pantheon.io#iefix') format('embedded-opentype'), url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaRegularIt-0c394ec7a111aa7928ea470ec0a67c44ebdaa0f93d1c3341abb69656cc26cbdd.woff?host=status.pantheon.io') format('woff'), url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaRegularIt-9e43859f8015a4d47d9eaf7bafe8d1e26e3298795ce1f4cdb0be0479b8a4605e.ttf?host=status.pantheon.io') format('truetype'); font-weight:400; font-style:italic; } @font-face { font-family: 'proxima-nova'; src: url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaSemibold-09566917307251d22021a3f91fc646f3e45f8d095209bcd2cded8a1979f06e54.eot?host=status.pantheon.io'); src: url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaSemibold-09566917307251d22021a3f91fc646f3e45f8d095209bcd2cded8a1979f06e54.eot?host=status.pantheon.io#iefix') format('embedded-opentype'), url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaSemibold-86724fb2152613d735ba47c3f47a9ad2424b898bea4bece213dacee40344f966.woff?host=status.pantheon.io') format('woff'), url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaSemibold-cf3e4eb7fbdf6fb83e526cc2a0141e55b01097e6e1abfd4cbdc3eda75d183f74.ttf?host=status.pantheon.io') format('truetype'); font-weight:500; font-style:normal; } @font-face { font-family: 'proxima-nova'; src: url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaBold-622ea489d20e12e691663f83217105e957e2d3d09703707d40155a29c06cc9d9.eot?host=status.pantheon.io'); src: url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaBold-622ea489d20e12e691663f83217105e957e2d3d09703707d40155a29c06cc9d9.eot?host=status.pantheon.io#iefix') format('embedded-opentype'), url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaBold-c8dc577ff7f76d2fc199843e38c04bb2e9fd15889421358d966a9f846c2ed1cd.woff?host=status.pantheon.io') format('woff'), url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaBold-27177fe9242acbe089276ee587feef781446667ffe9b6fdc5b7fe21ad73e12f3.ttf?host=status.pantheon.io') format('truetype'); font-weight:700; font-style:normal; } </style> <link rel="shortcut icon" type="image/x-icon" href="//dka575ofm4ao0.cloudfront.net/pages-favicon_logos/original/439/Favicon_Bolt1_32x32.png" /> <link rel="shortcut icon" href='//dka575ofm4ao0.cloudfront.net/pages-favicon_logos/original/439/Favicon_Bolt1_32x32.png'> <link rel="alternate" type="application/atom+xml" href="https://status.pantheon.io/history.atom" title="Pantheon Operations Status History - Atom Feed"> <link rel="alternate" type="application/rss+xml" href="https://status.pantheon.io/history.rss" title="Pantheon Operations Status History - RSS Feed">  <link rel="canonical" href="https://status.pantheon.io"> <meta name="_globalsign-domain-verification" content="y_VzfckMy4iePo5oDJNivyYIjh8LffYa4jzUndm_bZ"/> <link rel="alternate" type="application/atom+xml" title="ATOM" href="https://status.pantheon.io/history.atom" />  <link rel="stylesheet" media="screen" href="https://dka575ofm4ao0.cloudfront.net/packs/0.8826066e0f95dc57bbe6.css" /> <link rel="stylesheet" media="all" href="https://dka575ofm4ao0.cloudfront.net/assets/status/status_manifest-260e48dd9b8c9b04e8d6c6286f76aecb8ac22f273beea6dba3eee902141bcbfe.css" /> <script src="https://dka575ofm4ao0.cloudfront.net/assets/jquery-3.5.1.min-729e416557a365062a8a20f0562f18aa171da57298005d392312670c706c68de.js"></script> <script> window.pageColorData = {"blue":"#3498DB","border":"#E0E0E0","body_background":"#ffffff","font":"#333333","graph":"#3498db","green":"#2fcc66","light_font":"#AAAAAA","link":"#78868E","orange":"#e67e22","red":"#e74c3c","yellow":"#f1c40f","no_data":"#b3bac5"}; </script> <style> /* BODY BACKGROUND */ /* BODY BACKGROUND */ /* BODY BACKGROUND */ /* BODY BACKGROUND */ /* BODY BACKGROUND */ body, .layout-content.status.status-api .section .example-container .example-opener .color-secondary, .grouped-items-selector, .layout-content.status.status-full-history .history-nav a.current, div[id^="subscribe-modal"] .modal-footer, div[id^="subscribe-modal"], div[id^="updates-dropdown"] .updates-dropdown-section, #uptime-tooltip .tooltip-box { background-color:#ffffff; } #uptime-tooltip .pointer-container .pointer-smaller { border-bottom-color:#ffffff; } /* PRIMARY FONT COLOR */ /* PRIMARY FONT COLOR */ /* PRIMARY FONT COLOR */ /* PRIMARY FONT COLOR */ body.status, .color-primary, .color-primary:hover, .layout-content.status-index .status-day .update-title.impact-none a, .layout-content.status-index .status-day .update-title.impact-none a:hover, .layout-content.status-index .timeframes-container .timeframe.active, .layout-content.status-full-history .month .incident-container .impact-none, .layout-content.status.status-index .incidents-list .incident-title.impact-none a, .incident-history .impact-none, .layout-content.status .grouped-items-selector.inline .grouped-item.active, .layout-content.status.status-full-history .history-nav a.current, .layout-content.status.status-full-history .history-nav a:not(.current):hover, div[id^="subscribe-modal"] .modal-header .close, .grouped-item-label, #uptime-tooltip .tooltip-box .tooltip-content .related-events .related-event a.related-event-link { color:#333333; } .layout-content.status.status-index .components-statuses .component-container .name { color:#333333; color:rgba(51,51,51,.8); } /* SECONDARY FONT COLOR */ /* SECONDARY FONT COLOR */ /* SECONDARY FONT COLOR */ /* SECONDARY FONT COLOR */ small, .layout-content.status .table-row .date, .color-secondary, .layout-content.status .grouped-items-selector.inline .grouped-item, .layout-content.status.status-full-history .history-footer .pagination a.disabled, .layout-content.status.status-full-history .history-nav a, #uptime-tooltip .tooltip-box .tooltip-content .related-events #related-event-header { color:#AAAAAA; } /* BORDER COLOR */ /* BORDER COLOR */ /* BORDER COLOR */ /* BORDER COLOR */ /* BORDER COLOR */ /* BORDER COLOR */ body.status .layout-content.status .border-color, hr, .tooltip-base, .markdown-display table, div[id^="subscribe-modal"], #uptime-tooltip .tooltip-box { border-color:#E0E0E0; } div[id^="subscribe-modal"] .modal-footer, .markdown-display table td { border-top-color:#E0E0E0; } .markdown-display table td + td, .markdown-display table th + th { border-left-color:#E0E0E0; } div[id^="subscribe-modal"] .modal-header, #uptime-tooltip .pointer-container .pointer-larger { border-bottom-color:#E0E0E0; } #uptime-tooltip .tooltip-box .outage-field { /* Generate the background-color for the outage-field from the css_body_background_color and css_border_color. For the default background (#ffffff) and default css_border_color (#e0e0e0), use the luminosity of the default background with a magic number to arrive at the original outage-field background color (#f4f5f7). I used the formula Target Color = Color * alpha + Background * (1 - alpha) to find the magic number of ~0.08. For darker css_body_background_color, luminosity values are lower so alpha trends toward becoming transparent (thus outage-field background becomes same as css_body_background_color). */ background-color: rgba(224,224,224,0.31); /* outage-field border-color alpha is inverse to the luminosity of css_body_background_color. That is to say, with a default white background this border is transparent, but on a black background, it's opaque css_border_color. */ border-color: rgba(224,224,224,0.0); } /* CSS REDS */ /* CSS REDS */ /* CSS REDS */ /* CSS REDS */ /* CSS REDS */ /* CSS REDS */ /* CSS REDS */ .layout-content.status.status-index .status-day .update-title.impact-critical a, .layout-content.status.status-index .status-day .update-title.impact-critical a:hover, .layout-content.status.status-index .page-status.status-critical, .layout-content.status.status-index .unresolved-incident.impact-critical .incident-title, .flat-button.background-red { background-color:#e74c3c; } .layout-content.status-index .components-statuses .component-container.status-red:after, .layout-content.status-full-history .month .incident-container .impact-critical, .layout-content.status-incident .incident-name.impact-critical, .layout-content.status.status-index .incidents-list .incident-title.impact-critical a, .status-red .icon-indicator, .incident-history .impact-critical, .components-container .component-inner-container.status-red .component-status, .components-container .component-inner-container.status-red .icon-indicator { color:#e74c3c; } .layout-content.status.status-index .unresolved-incident.impact-critical .updates { border-color:#e74c3c; } /* CSS ORANGES */ /* CSS ORANGES */ /* CSS ORANGES */ /* CSS ORANGES */ /* CSS ORANGES */ /* CSS ORANGES */ .layout-content.status.status-index .status-day .update-title.impact-major a, .layout-content.status.status-index .status-day .update-title.impact-major a:hover, .layout-content.status.status-index .page-status.status-major, .layout-content.status.status-index .unresolved-incident.impact-major .incident-title { background-color:#e67e22; } .layout-content.status-index .components-statuses .component-container.status-orange:after, .layout-content.status-full-history .month .incident-container .impact-major, .layout-content.status-incident .incident-name.impact-major, .layout-content.status.status-index .incidents-list .incident-title.impact-major a, .status-orange .icon-indicator, .incident-history .impact-major, .components-container .component-inner-container.status-orange .component-status, .components-container .component-inner-container.status-orange .icon-indicator { color:#e67e22; } .layout-content.status.status-index .unresolved-incident.impact-major .updates { border-color:#e67e22; } /* CSS YELLOWS */ /* CSS YELLOWS */ /* CSS YELLOWS */ /* CSS YELLOWS */ /* CSS YELLOWS */ /* CSS YELLOWS */ .layout-content.status.status-index .status-day .update-title.impact-minor a, .layout-content.status.status-index .status-day .update-title.impact-minor a:hover, .layout-content.status.status-index .page-status.status-minor, .layout-content.status.status-index .unresolved-incident.impact-minor .incident-title, .layout-content.status.status-index .scheduled-incidents-container .tab { background-color:#f1c40f; } .layout-content.status-index .components-statuses .component-container.status-yellow:after, .layout-content.status-full-history .month .incident-container .impact-minor, .layout-content.status-incident .incident-name.impact-minor, .layout-content.status.status-index .incidents-list .incident-title.impact-minor a, .status-yellow .icon-indicator, .incident-history .impact-minor, .components-container .component-inner-container.status-yellow .component-status, .components-container .component-inner-container.status-yellow .icon-indicator, .layout-content.status.manage-subscriptions .confirmation-infobox .fa { color:#f1c40f; } .layout-content.status.status-index .unresolved-incident.impact-minor .updates, .layout-content.status.status-index .scheduled-incidents-container { border-color:#f1c40f; } /* CSS BLUES */ /* CSS BLUES */ /* CSS BLUES */ /* CSS BLUES */ /* CSS BLUES */ /* CSS BLUES */ .layout-content.status.status-index .status-day .update-title.impact-maintenance a, .layout-content.status.status-index .status-day .update-title.impact-maintenance a:hover, .layout-content.status.status-index .page-status.status-maintenance, .layout-content.status.status-index .unresolved-incident.impact-maintenance .incident-title, .layout-content.status.status-index .scheduled-incidents-container .tab { background-color:#3498DB; } .layout-content.status-index .components-statuses .component-container.status-blue:after, .layout-content.status-full-history .month .incident-container .impact-maintenance, .layout-content.status-incident .incident-name.impact-maintenance, .layout-content.status.status-index .incidents-list .incident-title.impact-maintenance a, .status-blue .icon-indicator, .incident-history .impact-maintenance, .components-container .component-inner-container.status-blue .component-status, .components-container .component-inner-container.status-blue .icon-indicator { color:#3498DB; } .layout-content.status.status-index .unresolved-incident.impact-maintenance .updates, .layout-content.status.status-index .scheduled-incidents-container { border-color:#3498DB; } /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ .layout-content.status.status-index .page-status.status-none { background-color:#2fcc66; } .layout-content.status-index .components-statuses .component-container.status-green:after, .status-green .icon-indicator, .components-container .component-inner-container.status-green .component-status, .components-container .component-inner-container.status-green .icon-indicator { color:#2fcc66; } /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ a, a:hover, .layout-content.status-index .page-footer span a:hover, .layout-content.status-index .timeframes-container .timeframe:not(.active):hover, .layout-content.status-incident .subheader a:hover { color:#78868E; } .flat-button, .masthead .updates-dropdown-container .show-updates-dropdown, .layout-content.status-full-history .show-filter.open { background-color:#78868E; } /* CUSTOM COLOR OVERRIDES FOR UPTIME SHOWCASE */ .components-section .components-uptime-link { color: #aaaaaa; } .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .legend-item { color: #aaaaaa; opacity: 1; } .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .legend-item.light { color: #aaaaaa; opacity: 1; } .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .spacer { background: #aaaaaa; opacity: 1; } </style>  <link rel="stylesheet" type="text/css" href="//dka575ofm4ao0.cloudfront.net/page_display_customizations-custom_css_externals/2189/external20150207-426-ts6w4x.css">  <script crossorigin="anonymous" src="https://cdnjs.cloudflare.com/polyfill/v3/polyfill.js"></script>    </head> <body class="status index status-none"> <div class="layout-content status status-index premium"> <div class="masthead-container premium"> <div class="masthead"> <div class="images-container" id="cover-image-container" data-js-hook="images-container"></div> <style> #cover-image-container { background-image:url("//dka575ofm4ao0.cloudfront.net/pages-hero_covers/normal/439/1700x630_Banner.png"); } @media only screen and (-webkit-min-device-pixel-ratio: 2), only screen and (min-resolution: 192dpi) { #cover-image-container { background-image:url("//dka575ofm4ao0.cloudfront.net/pages-hero_covers/retina/439/1700x630_Banner.png") !important; } } </style> <div class="text-container"> <span class="page-name font-largest"> <a target="_blank" href="https://pantheon.io">Pantheon Operations</a> </span> <div class="updates-dropdown-container" data-js-hook="updates-dropdown-container"> <a href="#" data-js-hook="show-updates-dropdown" id="show-updates-dropdown" class="show-updates-dropdown" aria-label="Subscribe to updates" aria-expanded="false" aria-haspopup="dialog" role="button"> </a>  <div class="updates-dropdown" data-js-hook="updates-dropdown" id="updates-dropdown" style="display:none"> <div class="updates-dropdown-nav nav-items-8" role="tablist" aria-label="Subscribe to updates"> <a href="#updates-dropdown-email" aria-controls="updates-dropdown-email" aria-label="Subscribe via email" role="tab" aria-selected="true" id="updates-dropdown-email-btn"> <span class="icon-container email"> </a> <a href="#updates-dropdown-sms" aria-controls="updates-dropdown-sms" aria-label="Subscribe via SMS" role="tab" id="updates-dropdown-sms-btn"> <span class="icon-container sms"> </a> <a href="#updates-dropdown-slack" aria-controls="updates-dropdown-slack" aria-label="Subscribe via slack" role="tab" id="updates-dropdown-slack-btn"> <span class="icon-container slack"> </a> <a href="#updates-dropdown-webhook" aria-controls="updates-dropdown-webhook" aria-label="Subscribe via webhook" role="tab" id="updates-dropdown-webhook-btn"> <span class="icon-container webhook"> </a> <a href="#updates-dropdown-twitter" aria-controls="updates-dropdown-twitter" aria-label="Subscribe via twitter" role="tab" id="updates-dropdown-twitter-btn"> <span class="icon-container twitter"> </a> <a href="#updates-dropdown-support" aria-controls="updates-dropdown-support" aria-label="Contact support" role="tab" id="updates-dropdown-support-btn"> <span class="icon-container support"> </a> <a href="#updates-dropdown-atom" aria-controls="updates-dropdown-atom" aria-label="Subscribe via RSS" role="tab" id="updates-dropdown-atom-btn"> <span class="icon-container rss"> </a> <button data-js-hook="updates-dropdown-close" aria-label="Close subscribe form" id="updates-dropdown-close-btn"> x </button> </div> <div class="updates-dropdown-sections-container"> <div class="updates-dropdown-section email" id="updates-dropdown-email" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-email-btn"> <div class="directions"> Get email notifications whenever Pantheon Operations <strong>creates</strong>, <strong>updates</strong> or <strong>resolves</strong> an incident. </div> <form id="subscribe-form-email" action="/subscriptions/new-email" accept-charset="UTF-8" data-remote="true" method="post"> <input type="hidden" name="email_otp_verify_flow" id="email_otp_verify_flow" value="false" autocomplete="off" />  <label for="email">Email address:</label> <input name="email" id="email" type="text" class="full-width" data-js-hook="email-notification-field" autocomplete="email"> <input name="email_otp_auth_token" type='hidden' id="email-otp-token-field"> <div class="opt-container-section" id="email-otp-container", style="display:none" > <label for="email-otp">Enter OTP:</label> <input name="otp" id="email-otp" type="text" value="" class="prepend full-width"> <p id="email-otp-timer">Resend OTP in: <span id="email-otp-countdown"></span> seconds </p> <p id="resend-email-otp"> Didn't receive the OTP? <a href="#" id="resend-email-otp-btn" >Resend OTP </a> </p> </div> <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off" /> <input type="submit" value="Subscribe via Email" class="flat-button full-width g-recaptcha" id="subscribe-btn-email" data-disabled-text="Subscribing..." data-sitekey=6LdTS8AUAAAAAOIbCKoCAP4LQku1olYGrywPTaZz data-callback="submitNewEmailSubscriber" data-error-callback="emailSubscriberCaptchaError" > <div class="terms_and_privacy_information bottom small"> This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a> apply.</div> </form> </div> <div class="updates-dropdown-section phone" id="updates-dropdown-sms" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-sms-btn"> <div class="directions"> Get text message notifications whenever Pantheon Operations <strong>creates</strong> or <strong>resolves</strong> an incident. </div> <form id="subscribe-form-sms" action="/subscriptions/new-sms" accept-charset="UTF-8" data-remote="true" method="post"> <input type="hidden" name="otp_verify_flow" id="otp_verify_flow" value="false" autocomplete="off" /> <input type="hidden" name="subscriber_code" id="subscriber_code" value="" autocomplete="off" /> <div class="control-group"> <div class="controls externalities-sms-container">  <label for="phone-country">Country code:</label> <div id="phone-number-country-code" class="phone-country-wrapper" data-otp-enabled="false"> <select name="phone_country" id="phone-country" data-js-hook="phone-country" class="phone-country"><option value="af" data-otp-enabled="false" >Afghanistan (+93)</option> <option value="al" data-otp-enabled="false" >Albania (+355)</option> <option value="dz" data-otp-enabled="false" >Algeria (+213)</option> <option value="as" data-otp-enabled="false" >American Samoa (+1)</option> <option value="ad" data-otp-enabled="false" >Andorra (+376)</option> <option value="ao" data-otp-enabled="false" >Angola (+244)</option> <option value="ai" data-otp-enabled="false" >Anguilla (+1)</option> <option value="ag" data-otp-enabled="false" >Antigua and Barbuda (+1)</option> <option value="ar" data-otp-enabled="false" >Argentina (+54)</option> <option value="am" data-otp-enabled="false" >Armenia (+374)</option> <option value="aw" data-otp-enabled="false" >Aruba (+297)</option> <option value="au" data-otp-enabled="false" >Australia/Cocos/Christmas Island (+61)</option> <option value="at" data-otp-enabled="false" >Austria (+43)</option> <option value="az" data-otp-enabled="false" >Azerbaijan (+994)</option> <option value="bs" data-otp-enabled="false" >Bahamas (+1)</option> <option value="bh" data-otp-enabled="false" >Bahrain (+973)</option> <option value="bd" data-otp-enabled="false" >Bangladesh (+880)</option> <option value="bb" data-otp-enabled="false" >Barbados (+1)</option> <option value="by" data-otp-enabled="false" >Belarus (+375)</option> <option value="be" data-otp-enabled="false" >Belgium (+32)</option> <option value="bz" data-otp-enabled="false" >Belize (+501)</option> <option value="bj" data-otp-enabled="false" >Benin (+229)</option> <option value="bm" data-otp-enabled="false" >Bermuda (+1)</option> <option value="bo" data-otp-enabled="false" >Bolivia (+591)</option> <option value="ba" data-otp-enabled="false" >Bosnia and Herzegovina (+387)</option> <option value="bw" data-otp-enabled="false" >Botswana (+267)</option> <option value="br" data-otp-enabled="false" >Brazil (+55)</option> <option value="bn" data-otp-enabled="false" >Brunei (+673)</option> <option value="bg" data-otp-enabled="false" >Bulgaria (+359)</option> <option value="bf" data-otp-enabled="false" >Burkina Faso (+226)</option> <option value="bi" data-otp-enabled="false" >Burundi (+257)</option> <option value="kh" data-otp-enabled="false" >Cambodia (+855)</option> <option value="cm" data-otp-enabled="false" >Cameroon (+237)</option> <option value="ca" data-otp-enabled="false" >Canada (+1)</option> <option value="cv" data-otp-enabled="false" >Cape Verde (+238)</option> <option value="ky" data-otp-enabled="false" >Cayman Islands (+1)</option> <option value="cf" data-otp-enabled="false" >Central Africa (+236)</option> <option value="td" data-otp-enabled="false" >Chad (+235)</option> <option value="cl" data-otp-enabled="false" >Chile (+56)</option> <option value="cn" data-otp-enabled="false" >China (+86)</option> <option value="co" data-otp-enabled="false" >Colombia (+57)</option> <option value="km" data-otp-enabled="false" >Comoros (+269)</option> <option value="cg" data-otp-enabled="false" >Congo (+242)</option> <option value="cd" data-otp-enabled="false" >Congo, Dem Rep (+243)</option> <option value="cr" data-otp-enabled="false" >Costa Rica (+506)</option> <option value="hr" data-otp-enabled="false" >Croatia (+385)</option> <option value="cy" data-otp-enabled="false" >Cyprus (+357)</option> <option value="cz" data-otp-enabled="false" >Czech Republic (+420)</option> <option value="dk" data-otp-enabled="false" >Denmark (+45)</option> <option value="dj" data-otp-enabled="false" >Djibouti (+253)</option> <option value="dm" data-otp-enabled="false" >Dominica (+1)</option> <option value="do" data-otp-enabled="false" >Dominican Republic (+1)</option> <option value="eg" data-otp-enabled="false" >Egypt (+20)</option> <option value="sv" data-otp-enabled="false" >El Salvador (+503)</option> <option value="gq" data-otp-enabled="false" >Equatorial Guinea (+240)</option> <option value="ee" data-otp-enabled="false" >Estonia (+372)</option> <option value="et" data-otp-enabled="false" >Ethiopia (+251)</option> <option value="fo" data-otp-enabled="false" >Faroe Islands (+298)</option> <option value="fj" data-otp-enabled="false" >Fiji (+679)</option> <option value="fi" data-otp-enabled="false" >Finland/Aland Islands (+358)</option> <option value="fr" data-otp-enabled="false" >France (+33)</option> <option value="gf" data-otp-enabled="false" >French Guiana (+594)</option> <option value="pf" data-otp-enabled="false" >French Polynesia (+689)</option> <option value="ga" data-otp-enabled="false" >Gabon (+241)</option> <option value="gm" data-otp-enabled="false" >Gambia (+220)</option> <option value="ge" data-otp-enabled="false" >Georgia (+995)</option> <option value="de" data-otp-enabled="false" >Germany (+49)</option> <option value="gh" data-otp-enabled="false" >Ghana (+233)</option> <option value="gi" data-otp-enabled="false" >Gibraltar (+350)</option> <option value="gr" data-otp-enabled="false" >Greece (+30)</option> <option value="gl" data-otp-enabled="false" >Greenland (+299)</option> <option value="gd" data-otp-enabled="false" >Grenada (+1)</option> <option value="gp" data-otp-enabled="false" >Guadeloupe (+590)</option> <option value="gu" data-otp-enabled="false" >Guam (+1)</option> <option value="gt" data-otp-enabled="false" >Guatemala (+502)</option> <option value="gn" data-otp-enabled="false" >Guinea (+224)</option> <option value="gy" data-otp-enabled="false" >Guyana (+592)</option> <option value="ht" data-otp-enabled="false" >Haiti (+509)</option> <option value="hn" data-otp-enabled="false" >Honduras (+504)</option> <option value="hk" data-otp-enabled="false" >Hong Kong (+852)</option> <option value="hu" data-otp-enabled="false" >Hungary (+36)</option> <option value="is" data-otp-enabled="false" >Iceland (+354)</option> <option value="in" data-otp-enabled="false" >India (+91)</option> <option value="id" data-otp-enabled="false" >Indonesia (+62)</option> <option value="iq" data-otp-enabled="false" >Iraq (+964)</option> <option value="ie" data-otp-enabled="false" >Ireland (+353)</option> <option value="il" data-otp-enabled="false" >Israel (+972)</option> <option value="it" data-otp-enabled="false" >Italy (+39)</option> <option value="jm" data-otp-enabled="false" >Jamaica (+1)</option> <option value="jp" data-otp-enabled="false" >Japan (+81)</option> <option value="jo" data-otp-enabled="false" >Jordan (+962)</option> <option value="ke" data-otp-enabled="false" >Kenya (+254)</option> <option value="kr" data-otp-enabled="false" >Korea, Republic of (+82)</option> <option value="xk" data-otp-enabled="false" >Kosovo (+383)</option> <option value="kw" data-otp-enabled="false" >Kuwait (+965)</option> <option value="kg" data-otp-enabled="false" >Kyrgyzstan (+996)</option> <option value="la" data-otp-enabled="false" >Laos (+856)</option> <option value="lv" data-otp-enabled="false" >Latvia (+371)</option> <option value="lb" data-otp-enabled="false" >Lebanon (+961)</option> <option value="ls" data-otp-enabled="false" >Lesotho (+266)</option> <option value="lr" data-otp-enabled="false" >Liberia (+231)</option> <option value="ly" data-otp-enabled="false" >Libya (+218)</option> <option value="li" data-otp-enabled="false" >Liechtenstein (+423)</option> <option value="lt" data-otp-enabled="false" >Lithuania (+370)</option> <option value="lu" data-otp-enabled="false" >Luxembourg (+352)</option> <option value="mo" data-otp-enabled="false" >Macao (+853)</option> <option value="mk" data-otp-enabled="false" >Macedonia (+389)</option> <option value="mg" data-otp-enabled="false" >Madagascar (+261)</option> <option value="mw" data-otp-enabled="false" >Malawi (+265)</option> <option value="my" data-otp-enabled="false" >Malaysia (+60)</option> <option value="mv" data-otp-enabled="false" >Maldives (+960)</option> <option value="ml" data-otp-enabled="false" >Mali (+223)</option> <option value="mt" data-otp-enabled="false" >Malta (+356)</option> <option value="mq" data-otp-enabled="false" >Martinique (+596)</option> <option value="mr" data-otp-enabled="false" >Mauritania (+222)</option> <option value="mu" data-otp-enabled="false" >Mauritius (+230)</option> <option value="mx" data-otp-enabled="false" >Mexico (+52)</option> <option value="mc" data-otp-enabled="false" >Monaco (+377)</option> <option value="mn" data-otp-enabled="false" >Mongolia (+976)</option> <option value="me" data-otp-enabled="false" >Montenegro (+382)</option> <option value="ms" data-otp-enabled="false" >Montserrat (+1)</option> <option value="ma" data-otp-enabled="false" >Morocco/Western Sahara (+212)</option> <option value="mz" data-otp-enabled="false" >Mozambique (+258)</option> <option value="na" data-otp-enabled="false" >Namibia (+264)</option> <option value="np" data-otp-enabled="false" >Nepal (+977)</option> <option value="nl" data-otp-enabled="false" >Netherlands (+31)</option> <option value="nz" data-otp-enabled="false" >New Zealand (+64)</option> <option value="ni" data-otp-enabled="false" >Nicaragua (+505)</option> <option value="ne" data-otp-enabled="false" >Niger (+227)</option> <option value="ng" data-otp-enabled="false" >Nigeria (+234)</option> <option value="no" data-otp-enabled="false" >Norway (+47)</option> <option value="om" data-otp-enabled="false" >Oman (+968)</option> <option value="pk" data-otp-enabled="false" >Pakistan (+92)</option> <option value="ps" data-otp-enabled="false" >Palestinian Territory (+970)</option> <option value="pa" data-otp-enabled="false" >Panama (+507)</option> <option value="py" data-otp-enabled="false" >Paraguay (+595)</option> <option value="pe" data-otp-enabled="false" >Peru (+51)</option> <option value="ph" data-otp-enabled="false" >Philippines (+63)</option> <option value="pl" data-otp-enabled="false" >Poland (+48)</option> <option value="pt" data-otp-enabled="false" >Portugal (+351)</option> <option value="pr" data-otp-enabled="false" >Puerto Rico (+1)</option> <option value="qa" data-otp-enabled="false" >Qatar (+974)</option> <option value="re" data-otp-enabled="false" >Reunion/Mayotte (+262)</option> <option value="ro" data-otp-enabled="false" >Romania (+40)</option> <option value="ru" data-otp-enabled="false" >Russia/Kazakhstan (+7)</option> <option value="rw" data-otp-enabled="false" >Rwanda (+250)</option> <option value="ws" data-otp-enabled="false" >Samoa (+685)</option> <option value="sm" data-otp-enabled="false" >San Marino (+378)</option> <option value="sa" data-otp-enabled="false" >Saudi Arabia (+966)</option> <option value="sn" data-otp-enabled="false" >Senegal (+221)</option> <option value="rs" data-otp-enabled="false" >Serbia (+381)</option> <option value="sc" data-otp-enabled="false" >Seychelles (+248)</option> <option value="sl" data-otp-enabled="false" >Sierra Leone (+232)</option> <option value="sg" data-otp-enabled="false" >Singapore (+65)</option> <option value="sk" data-otp-enabled="false" >Slovakia (+421)</option> <option value="si" data-otp-enabled="false" >Slovenia (+386)</option> <option value="za" data-otp-enabled="false" >South Africa (+27)</option> <option value="es" data-otp-enabled="false" >Spain (+34)</option> <option value="lk" data-otp-enabled="false" >Sri Lanka (+94)</option> <option value="kn" data-otp-enabled="false" >St Kitts and Nevis (+1)</option> <option value="lc" data-otp-enabled="false" >St Lucia (+1)</option> <option value="vc" data-otp-enabled="false" >St Vincent Grenadines (+1)</option> <option value="sd" data-otp-enabled="false" >Sudan (+249)</option> <option value="sr" data-otp-enabled="false" >Suriname (+597)</option> <option value="sz" data-otp-enabled="false" >Swaziland (+268)</option> <option value="se" data-otp-enabled="false" >Sweden (+46)</option> <option value="ch" data-otp-enabled="false" >Switzerland (+41)</option> <option value="tw" data-otp-enabled="false" >Taiwan (+886)</option> <option value="tj" data-otp-enabled="false" >Tajikistan (+992)</option> <option value="tz" data-otp-enabled="false" >Tanzania (+255)</option> <option value="th" data-otp-enabled="false" >Thailand (+66)</option> <option value="tg" data-otp-enabled="false" >Togo (+228)</option> <option value="to" data-otp-enabled="false" >Tonga (+676)</option> <option value="tt" data-otp-enabled="false" >Trinidad and Tobago (+1)</option> <option value="tn" data-otp-enabled="false" >Tunisia (+216)</option> <option value="tr" data-otp-enabled="false" >Turkey (+90)</option> <option value="tc" data-otp-enabled="false" >Turks and Caicos Islands (+1)</option> <option value="ug" data-otp-enabled="false" >Uganda (+256)</option> <option value="ua" data-otp-enabled="false" >Ukraine (+380)</option> <option value="ae" data-otp-enabled="false" >United Arab Emirates (+971)</option> <option value="gb" data-otp-enabled="false" >United Kingdom (+44)</option> <option value="us" data-otp-enabled="false" selected>United States (+1)</option> <option value="uy" data-otp-enabled="false" >Uruguay (+598)</option> <option value="uz" data-otp-enabled="false" >Uzbekistan (+998)</option> <option value="ve" data-otp-enabled="false" >Venezuela (+58)</option> <option value="vn" data-otp-enabled="false" >Vietnam (+84)</option> <option value="vg" data-otp-enabled="false" >Virgin Islands, British (+1)</option> <option value="vi" data-otp-enabled="false" >Virgin Islands, U.S. (+1)</option> <option value="ye" data-otp-enabled="false" >Yemen (+967)</option> <option value="zm" data-otp-enabled="false" >Zambia (+260)</option> <option value="zw" data-otp-enabled="false" >Zimbabwe (+263)</option></select> </div> <label for="phone-number">Phone number:</label> <input name="phone_number" id="phone-number" type="text" class="prepend full-width" data-js-hook="sms-notification-field"> <div class="sms-atl-error" id="sms-atl-error"></div> <div class="clearfix"></div> <div class="opt-container-section" id="otp-container" style="display:none"> <a href="#" id="btn-subcriber-change-number">Change number</a> <label for="otp">Enter OTP:</label> <input name="otp" id="otp" type="text" class="prepend full-width"> <p id="timer">Resend OTP in: <span id="countdown">30</span> seconds </p> <p id="resend"> Didn't receive the OTP? <a href="#" id="resend-otp-btn" >Resend OTP </a> </p> </div> </div> </div> <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off" /> <input type="submit" value="Subscribe via Text Message" class="flat-button full-width g-recaptcha" id="subscribe-btn-sms" data-disabled-text="Subscribing..." data-sitekey=6LcH-b0UAAAAACVQtMb14LBhflMA9y0Nmu7l_W6d data-callback="submitNewSmsSubscriber" data-error-callback="smsSubscriberCaptchaError"> <div class="terms_and_privacy_information bottom small">Message and data rates may apply. By subscribing you agree to the Atlassian <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/product-specific-terms#statuspage-specific-terms">Terms of Service</a>, and the Atlassian <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/privacy-policy">Privacy Policy</a>. This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a> apply.</div> </form> </div> <div class="updates-dropdown-section slack" id="updates-dropdown-slack" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-slack-btn"> <div class="directions"> Get incident updates and maintenance status messages in Slack. </div> <a value="Subscribe via Slack" class="flat-button full-width" id="subscribe-btn-slack" data-disabled-text="Subscribing..." data-revert-on-success="true" style="margin-top:.75rem" href="https://subscriptions.statuspage.io/slack_authentication/kickoff?page_code=80f0zgsx80zh">Subscribe via Slack</a> <div class="terms_and_privacy_information bottom small">By subscribing you agree to the Atlassian <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/cloud-terms-of-service">Cloud Terms of Service</a> and acknowledge Atlassian's <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/privacy-policy">Privacy Policy</a>.</div> </div> <div class="updates-dropdown-section webhook" id="updates-dropdown-webhook" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-webhook-btn"> <div class="directions"> Get webhook notifications whenever Pantheon Operations <strong>creates</strong> an incident, <strong>updates</strong> an incident, <strong>resolves</strong> an incident or <strong>changes</strong> a component status. </div> <form id="subscribe-form-webhook" action="/subscriptions/webhook.json" accept-charset="UTF-8" data-remote="true" method="post"> <div class="control-group"> <div class="controls"> <label for="endpoint-webhooks">Webhook URL:</label> <input type="text" name="endpoint" id="endpoint-webhooks" data-js-hook="endpoint" class="full-width" aria-describedby="url-help-block" /> <p class="help-block" id="url-help-block">The URL we should send the webhooks to</p> </div> </div> <div class="control-group"> <div class="controls"> <label for="email-webhooks">Email address:</label> <input type="text" name="email" id="email-webhooks" data-js-hook="email" class="full-width" aria-describedby="email-help-block" /> <p class="help-block" id="email-help-block">We'll send you email if your endpoint fails</p> </div> </div> <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off" /> <input type="submit" value=Subscribe To Notifications class="flat-button full-width g-recaptcha" id="subscribe-btn-webhook" data-disabled-text="Subscribing..." data-sitekey=6LcQ-b0UAAAAAJjfdwO_-ozGC-CzWDj4Pm1kJ2Ah data-callback="submitNewWebhookSubscriber" data-error-callback="webhookSubscriberCaptchaError"> <div class="terms_and_privacy_information bottom small"> This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a> apply.</div> </form> </div> <div class="updates-dropdown-section twitter" id="updates-dropdown-twitter" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-twitter-btn"> <a href="https://twitter.com/pantheonstatus" class="twitter-follow-button" data-show-count="false" data-show-screen-name="true" data-width="59px">Follow @pantheonstatus</a> or  <a href="https://twitter.com/pantheonstatus" target="_blank">view our profile</a>. <style> .twitter-follow-button { margin-bottom: -6px; } </style> <script>!function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0],p=/^http:/.test(d.location)?'http':'https';if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src=p+'://platform.twitter.com/widgets.js';fjs.parentNode.insertBefore(js,fjs);}}(document, 'script', 'twitter-wjs');</script> </div> <div class="updates-dropdown-section support" id="updates-dropdown-support" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-support-btn"> Visit our <a target="_blank" href="https://pantheon.io/support/">support site</a>. </div> <div class="updates-dropdown-section atom" id="updates-dropdown-atom" role="tabpanel" aria-labelledby="updates-dropdown-atom-btn"> Get the <a href="https://status.pantheon.io/history.atom" target="_blank">Atom Feed</a> or <a href="https://status.pantheon.io/history.rss" target="_blank">RSS Feed</a>. </div> </div> </div> </div> <script> $(function () { const phoneNumberInput = $('#phone-number'); const errorDiv = $('#sms-atl-error') if(errorDiv.length){ function checkSelectedCountry() { const selectedCountry = $('#phone-country').val(); const isOtpEnabled = $('#phone-number-country-code').attr('data-otp-enabled') === 'true'; const form = document.getElementById('subscribe-form-sms'); form.action = '/subscriptions/new-sms'; const isOtpFlow = document.getElementById('otp_verify_flow'); document.getElementById('otp-container').style.display = "none"; if(false && selectedCountry === 'sg') { // Replace 'SG' with the actual value representing Singapore in your select tag phoneNumberInput.prop('disabled', true); errorDiv.html(`Due to new Singapore government regulations, we're currently not supporting text subscriptions in Singapore.<a href="https://community.atlassian.com/t5/Statuspage-articles/Attention-SMS-notifications-will-be-disabled-on-August-1st-2023/ba-p/2424398" target="_blank"> Learn more.</a> <br> Select another method to subscribe.`); } else { phoneNumberInput.prop('readonly', false); errorDiv.html(''); if(false){ if(isOtpEnabled){ document.getElementById('subscribe-btn-sms').value = "Send OTP"; } else { isOtpFlow.value = false; document.getElementById('subscribe-btn-sms').value = "Subscribe via Text Message"; } } } } $('#phone-country').on('change', checkSelectedCountry); checkSelectedCountry(); } }); document.addEventListener('DOMContentLoaded', function() { const dropdown = document.querySelector('#phone-number-country-code .phone-country'); if (dropdown){ const wrapperDiv = document.getElementById('phone-number-country-code'); const selectedOption = dropdown.options[dropdown.selectedIndex]; const otpEnabled = selectedOption.getAttribute('data-otp-enabled'); wrapperDiv.setAttribute('data-otp-enabled', otpEnabled); dropdown.addEventListener('change', function() { const selectedOption = dropdown.options[dropdown.selectedIndex]; const otpEnabled = selectedOption.getAttribute('data-otp-enabled'); wrapperDiv.setAttribute('data-otp-enabled', otpEnabled); }); } }); var countdownTimer; var resendBtn = document.getElementById('resend'); var timer = document.getElementById('timer'); var form = document.getElementById('subscribe-form-sms'); var RESEND_TIMER = 30; $(function() { $('#subscribe-form-sms').on('ajax:success', function(e, data, status, xhr){ const form = this; const action = form.getAttribute('action'); if (data.type === 'success' && data.otp_flow === true) { document.getElementById('subscriber_code').value = data.subscriber_code document.getElementById('otp-container').style.display = "block"; $('#phone-number').prop('readonly', true); var display = document.getElementById('countdown'); disableResend(); startTimer(RESEND_TIMER, display) document.getElementById('subscribe-btn-sms').value = "Verify OTP and Subscribe"; document.getElementById('otp_verify_flow').value = true; form.action = '/subscriptions/verify-otp'; } else if (data.type === 'success' && action.includes('verify')){ document.getElementById('otp-container').style.display = "none"; $('#phone-number').val('').prop('readonly', false); $('#otp').val(''); document.getElementById('subscribe-btn-sms').value = "Send OTP"; document.getElementById('otp_verify_flow').value = false; form.action = '/subscriptions/new-sms'; SP.currentPage.updatesDropdown.hide(); } }); $("#btn-subcriber-change-number").on('click', () => { document.getElementById('otp-container').style.display = "none"; $('#phone-number').prop('readonly', false); document.getElementById('subscribe-btn-sms').value = "Send OTP"; form.action = '/subscriptions/new-sms'; return false }) $('#resend-otp-btn').on('click', function(e) { e.preventDefault(); let phoneNumber = $('#phone-number').val(); let countryCode = $('.phone-country').val(); $.ajax({ type: 'POST', url: "/subscriptions/new-sms", data: { phone_number: phoneNumber, phone_country: countryCode, type: 'resend' }, }).done(function(data) { var messageOptions = (data.type !== undefined && data.type !== null) ? { cssClass: data.type } : {}; HRB.utils.notify(data.text, messageOptions); var display = document.getElementById('countdown'); disableResend(); timer.style.display = "none" if (data.type === 'success') { startTimer(RESEND_TIMER, display); } }) }); }) function startTimer(duration, display){ var timer = duration, seconds; clearInterval(countdownTimer); countdownTimer = setInterval(function () { seconds = parseInt(timer % 60, 10); display.textContent = seconds; if(--timer < 0){ enableResend(); clearInterval(countdownTimer); } }, 1000); disableResend(); } function enableResend(){ resendBtn.style.display = "block"; timer.style.display = "none" } function disableResend(){ resendBtn.style.display = "none"; timer.style.display = "block" } $(function() { $('#subscribe-form-email').on('submit', function() { var tokenField = document.getElementById('email-otp-token-field'); let page_code = "80f0zgsx80zh" let key = keyForEmailOtpToken($('#email').val(), page_code); tokenField.value = localStorage.getItem(key); }); }); var emailOtpCountdownTimer; var emailOtpResendBtn = document.getElementById('resend-email-otp'); var emailOtpTimer = document.getElementById('email-otp-timer'); var emailOtpForm = document.getElementById('subscribe-form-email'); var EMAIL_OTP_RESEND_TIMER = 600; $(function() { $('#subscribe-form-email').on('ajax:success', function(e, data, status, xhr){ const form = this; const action = form.getAttribute('action'); if (data.type === 'success' && data.email_otp_verify_flow === true) { document.getElementById('email-otp-container').style.display = "block"; var display = document.getElementById('email-otp-countdown'); display.textContent = EMAIL_OTP_RESEND_TIMER; disableEmailOtpResend(); startEmailOtpTimer(EMAIL_OTP_RESEND_TIMER, display) document.getElementById('subscribe-btn-email').value = "Verify OTP and Subscribe"; document.getElementById('email_otp_verify_flow').value = true; form.action = '/subscriptions/verify-email-otp'; } else if (data.type === 'success' && action.includes('verify')){ let email = $('#email') let page_code = "80f0zgsx80zh" let key = keyForEmailOtpToken(email.val(), page_code); localStorage.setItem(key, data.email_otp_auth_token); document.getElementById('email-otp-container').style.display = "none"; email.val('').prop('readonly', false); $('#email-otp').val(''); document.getElementById('subscribe-btn-email').value = "Send OTP"; document.getElementById('email_otp_verify_flow').value = false; form.action = '/subscriptions/new-email'; SP.currentPage.updatesDropdown.hide(); } }); $('#resend-email-otp-btn').on('click', function(e) { e.preventDefault(); let email = $('#email').val(); $.ajax({ type: 'POST', url: "/subscriptions/new-email", data: { email: email }, }).done(function(data) { var messageOptions = (data.type !== undefined && data.type !== null) ? { cssClass: data.type } : {}; HRB.utils.notify(data.text, messageOptions); if (data.type === 'success') { var display = document.getElementById('email-otp-countdown'); display.textContent = EMAIL_OTP_RESEND_TIMER; disableEmailOtpResend(); emailOtpTimer.style.display = "none" startEmailOtpTimer(EMAIL_OTP_RESEND_TIMER, display); } }) }); }) function startEmailOtpTimer(duration, display){ var timer = duration, seconds; clearInterval(emailOtpCountdownTimer); emailOtpCountdownTimer = setInterval(function () { seconds = parseInt(timer, 10); display.textContent = seconds; if(--timer < 0){ enableEmailOtpResend(); clearInterval(emailOtpCountdownTimer); } }, 1000); disableEmailOtpResend(); } function enableEmailOtpResend(){ emailOtpResendBtn.style.display = "block"; emailOtpTimer.style.display = "none" } function disableEmailOtpResend(){ emailOtpResendBtn.style.display = "none"; emailOtpTimer.style.display = "block" } function keyForEmailOtpToken(email, pageCode) { return email + '|' + pageCode+ '|SUBSCRIBE_VIA_EMAIL'; } </script> </div> </div> </div>  <div class="container"> <div class="page-status status-none"> <span class="status font-large"> All Systems Operational </span> <span class="last-updated-stamp font-small"></span> </div> <div class="components-section font-regular"> <div class="components-container two-columns"> <div class="component-container border-color"> <div data-component-id="mpdpgmtsfn5t" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Customer Sites </span> <span class="tooltip-base tool" title="Customer website availability and performance">?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="ps9bn9v47vws" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Dashboard </span> <span class="tooltip-base tool" title="The Pantheon dashboard interface and related operations">?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="dpnzvfpsyx8y" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Global CDN </span> <span class="tooltip-base tool" title="Content Delivery Network + Automated HTTPS">?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="ffl6g186vt4d" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Spinup Operations </span> <span class="tooltip-base tool" title="Creating new sites and multi-dev environments">?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="0ftxktfmfyby" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Workflow Operations </span> <span class="tooltip-base tool" title="Git pushes, backups, new sites, etc">?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="xr60f0ysmqfp" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Support Tickets </span> <span class="tooltip-base tool" title="Support ticketing services">?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="r6ltbg1ln1p0" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Support Chat </span> <span class="tooltip-base tool" title="Support chat services">?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="vvk7t1w28p3h" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Terminus Operations </span> <span class="tooltip-base tool" title="Pantheon&apos;s command line tool">?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="1vk0lx1f6160" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Site Certificate Provisioning </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="55nhfhwy7r2b" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Billing Operations </span> <span class="tooltip-base tool" title="Billing Operations">?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="8phgyngp81mh" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Autopilot </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="btyggfz7cl1g" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Git </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="1r9c7syngxxz" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Front-End Sites </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-statuses-legend font-small"> <div class="legend-item status-green"> <span class="icon-indicator fa fa-check"></span> Operational </div> <div class="legend-item status-yellow"> <span class="icon-indicator fa fa-minus-square"></span> Degraded Performance </div> <div class="legend-item status-orange"> <span class="icon-indicator fa fa-exclamation-triangle"></span> Partial Outage </div> <div class="breaker"></div> <div class="legend-item status-red"> <span class="icon-indicator fa fa-times"></span> Major Outage </div> <div class="legend-item status-blue"> <span class="icon-indicator fa fa-wrench"></span> Maintenance </div> </div> </div> <div class="custom-metrics-container" id="custom-metrics-container"> <div class="timeframes-container"> <a class="font-largest no-link" id="system-metrics" href="#system-metrics">System Metrics</a> <a href="#" class="timeframe color-secondary font-regular border-color" data-js-hook="data-time-period-toggle" data-time-period="month">Month</a> <a href="#" class="timeframe color-secondary font-regular border-color" data-js-hook="data-time-period-toggle" data-time-period="week"><span class="translation_missing" title="translation missing: en.week">Week</span></a> <a href="#" class="timeframe active color-secondary font-regular border-color" data-js-hook="data-time-period-toggle" data-time-period="day">Day</a> </div> <div class="metrics-container"> <div class="metric border-color"> <div class="metric-meta font-large"> <div class="metric-name color-primary"> Customer Site Availability </div> <div data-js-hook="metrics-display-current-bhpww4cqnk9c" class="metric-average color-secondary"><span class="translation_missing" title="translation missing: en.fetching">Fetching</span></div> </div> <div class="metrics-display-graph"> <div class="graph-container" id="metrics-display-graph-container-bhpww4cqnk9c" data-js-hook= "metrics-display-graph-container-bhpww4cqnk9c"></div> </div> </div> <div class="metric border-color"> <div class="metric-meta font-large"> <div class="metric-name color-primary"> Dashboard Response Time </div> <div data-js-hook="metrics-display-current-wkx8qxlv4x60" class="metric-average color-secondary"><span class="translation_missing" title="translation missing: en.fetching">Fetching</span></div> </div> <div class="metrics-display-graph"> <div class="graph-container" id="metrics-display-graph-container-wkx8qxlv4x60" data-js-hook= "metrics-display-graph-container-wkx8qxlv4x60"></div> </div> </div> </div> </div> <div class="incidents-list format-expanded"> <a class="font-largest no-link" id="past-incidents" href="#past-incidents">Past Incidents</a> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">27</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported today.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">26</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">25</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">24</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">23</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">22</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">21</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">20</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">19</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Nov <var data-var="date">18</var>, <var data-var="year">2024</var></div> <div class="incident-container"> <div class="incident-title impact-minor font-large"> <a class="whitespace-pre-wrap" href="/incidents/rv8bw0v6rbjy">Solr 8 Schema Reversion and Performance Issues</a> </div> <div class="updates-container">   <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">We are moving this incident to resolved as the immediate impact has been addressed. Below is the final update summarizing the current status, resolution steps, and ongoing work:<br><br><br /><h5>Current Status</h5><br />The release of the Drupal module <tt>search_api_pantheon</tt> v8.2.1 has resolved the critical issue impacting Solr schema reverting. Customers who have upgraded to this version and re-posted their Solr schema should no longer experience issues following server reboots.<br><br><br /><h5>Next Steps for Customers</h5><br /><b>Upgrade Module:</b> Ensure your site is using the latest version of the <tt>search_api_pantheon</tt> module (v8.2.1). <a href="https://docs.pantheon.io/release-notes/2024/11/solr-module-8-2-0">Release notes here</a>.<br><br /><b>Post Schema:</b> Use the module admin interface or Drush to re-post your schema to the Solr server.<br><br /><b>Dashboard path:</b> <tt>/admin/config/search/search-api/server/pantheon_solr8/pantheon-admin/schema</tt><br><br /><b>Drush command:</b> <tt>drush search-api-pantheon:postSchema [solr-server] [path-to-schema]</tt><br><br><br /><h5>Ongoing Engineering Efforts</h5><br />While immediate issues have been addressed, Pantheon engineers are working to ensure that schemas persist during major platform updates. No further Solr 8 updates are planned until this enhancement is complete.<br /><br />We appreciate your patience and collaboration throughout this process. If any related concerns arise, please don’t hesitate to reach out to our support team.</span> <br> <small> Nov <var data-var='date'>18</var>, <var data-var='time'>12:00</var> PST </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We are pleased to announce the release of version 8.2.1 on Drupal.org, which addresses the critical issue affecting the Pantheon Search API Admin page. Apply this update to resolve the issue and restore optimal performance.<br /><br />For reference:<br /><a target="_blank" href="https://www.drupal.org/project/search_api_pantheon/releases/8.2.1">https://www.drupal.org/project/search_api_pantheon/releases/8.2.1</a><br /><br />During our testing of the module updates, we identified an additional edge case that could cause content reversion. As part of our ongoing efforts to resolve this, we are implementing an update to the Pantheon internal services to address this behavior.<br /><br />If you have any questions or need assistance with this update, our support team is here to help. We appreciate your patience and understanding as we work to ensure the best possible experience.</span> <br> <small> Nov <var data-var='date'>15</var>, <var data-var='time'>14:47</var> PST </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We are actively monitoring the situation and working closely with our Engineering team to resolve a critical issue impacting the Pantheon Search API Admin page.<br /><br />Issue Overview:<br />A fatal error has been identified in certain scenarios after applying configuration to the Solr server.<br /><br />Error Message:<br />Uncaught PHP Exception TypeError: "Drupal\search_api_pantheon_admin\Form\PantheonSolrAdminForm::getViewSolrFile(): Argument #2 ($contents) must be of type string, array given, called in /code/web/modules/contrib/search_api_pantheon/modules/search_api_pantheon_admin/src/Form/PantheonSolrAdminForm.php on line 82" at /code/web/modules/contrib/search_api_pantheon/modules/search_api_pantheon_admin/src/Form/PantheonSolrAdminForm.php line 108<br /><br />We are in the final stages of developing a patch to address this error and will release it as soon as it's ready.<br /><br />Please rest assured that resolving this issue is our top priority. If you encounter any further challenges, our support team is here to help. Thank you for your patience and understanding as we finalize the solution.</span> <br> <small> Nov <var data-var='date'>15</var>, <var data-var='time'>13:37</var> PST </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We are continuing to monitor for any customer reports of success or issues with the new module version.<br /><br />For reference:<br /><a target="_blank" href="https://www.drupal.org/project/search_api_pantheon/releases/8.2.0">https://www.drupal.org/project/search_api_pantheon/releases/8.2.0</a><br /><a target="_blank" href="https://docs.pantheon.io/release-notes/2024/11/solr-module-8-2-0">https://docs.pantheon.io/release-notes/2024/11/solr-module-8-2-0</a><br /><br />Our support team is here to help with any questions or guidance needed. Please don't hesitate to reach out for further assistance.</span> <br> <small> Nov <var data-var='date'>14</var>, <var data-var='time'>16:46</var> PST </small> </div> <div class="update font-regular monitoring"> <strong>Monitoring</strong> - <span class="whitespace-pre-wrap">We have published search_api_pantheon v8.2.0 on Drupal.org, which includes a critical patch to resolve Solr performance issues and prevent reversion to previous versions. Customers experiencing these issues will need to apply this update and subsequently post schema to the Solr server from their website through the module admin UI or with Drush.<br /><br />For reference:<br /><a target="_blank" href="https://www.drupal.org/project/search_api_pantheon/releases/8.2.0">https://www.drupal.org/project/search_api_pantheon/releases/8.2.0</a><br /><a target="_blank" href="https://docs.pantheon.io/release-notes/2024/11/solr-module-8-2-0">https://docs.pantheon.io/release-notes/2024/11/solr-module-8-2-0</a><br /><br />Our support team is here to help with any questions or guidance needed. Please don't hesitate to reach out for further assistance. <br />Thank you for your patience as we worked to deliver this essential improvement.</span> <br> <small> Nov <var data-var='date'>14</var>, <var data-var='time'>13:45</var> PST </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">A pre-release branch of the search_api_pantheon module has been pushed to the 8.1.x-dev branch on drupal.org. With this update, a core reload is called following a schema post from the dashboard (i.e. "/admin/config/search/search-api/server/pantheon_solr8/pantheon-admin/schema") or with Drush ("drush search-api-pantheon:postSchema"). This branch does not yet trigger a reload when "drush search-api-solr:reload" is invoked.<br /><br />To avoid Solr schema reverts, customers can install the new branch of the module on their site with:<br /><br />composer require 'drupal/search_api_pantheon:8.1.x-dev@dev'<br /><br />And then post their schema update in the admin dashboard or with Drush. With the core reload attached to posting the schema, sites should no longer see schema revert.<br /><br />We are continuing to work towards a stable release of this fix that will include reloads through search-api-solr.</span> <br> <small> Nov <var data-var='date'>13</var>, <var data-var='time'>18:32</var> PST </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We're making steady progress on resolving this issue and will provide another update in about 6 hours, or sooner if we have additional information. <br /><br />Thank you for your patience as we work through this.</span> <br> <small> Nov <var data-var='date'>13</var>, <var data-var='time'>14:16</var> PST </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We are continuing to work on a fix for this issue and making progress. We'll post another update in 6 hours, or sooner if significant progress is made.</span> <br> <small> Nov <var data-var='date'>13</var>, <var data-var='time'>08:13</var> PST </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We are continuing our efforts to fix this issue and will provide updates within the next 6 hours.</span> <br> <small> Nov <var data-var='date'>13</var>, <var data-var='time'>02:26</var> PST </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">Our team is actively working toward a solution for this issue. We'll post another update in 6 hours, or sooner if significant progress is made.</span> <br> <small> Nov <var data-var='date'>12</var>, <var data-var='time'>19:51</var> PST </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We're making progress on a fix for this issue and will provide another update in 2 hours, or sooner if more details become available.</span> <br> <small> Nov <var data-var='date'>12</var>, <var data-var='time'>17:20</var> PST </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We are continuing to work on a fix for this issue. The next update will be in 2 hours or as soon as we have more details.</span> <br> <small> Nov <var data-var='date'>12</var>, <var data-var='time'>15:02</var> PST </small> </div> <div class="update font-regular identified"> <strong>Identified</strong> - <span class="whitespace-pre-wrap">Between November 5 and November 8, 2024, a critical security update was applied to Solr 8 across our platform. During this process, a subset of customers experienced issues with their Solr schema reverting to a previous version. This schema reversion may lead to challenges such as limited indexing of new content and disrupted search functionalities.<br /><br />We believe we've discovered the source of the issue affecting schema stability, and an update to the Drupal Search API Pantheon module will be available soon.<br /><br />In the interim, if you encounter any Solr indexing or search-related issues, please reach out to our support team for prompt assistance.</span> <br> <small> Nov <var data-var='date'>12</var>, <var data-var='time'>13:57</var> PST </small> </div> </div> </div> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">17</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">16</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular"> <div class="date border-color font-large">Nov <var data-var="date">15</var>, <var data-var="year">2024</var></div> </div> <div class="status-day font-regular"> <div class="date border-color font-large">Nov <var data-var="date">14</var>, <var data-var="year">2024</var></div> </div> <div class="status-day font-regular"> <div class="date border-color font-large">Nov <var data-var="date">13</var>, <var data-var="year">2024</var></div> </div> </div> <div class="page-footer border-color font-small"> <a href="/history" class="history-footer-link"><span style="font-family:arial">←</span> Incident History</a> <span class="color-secondary powered-by"><a class="color-secondary" target="_blank" rel="noopener noreferrer nofollow" href="https://www.atlassian.com/software/statuspage?utm_campaign=status.pantheon.io&utm_content=SP-notifications&utm_medium=powered-by&utm_source=inapp">Powered by Atlassian Statuspage</a></span> </div> </div> </div>  <script src="https://dka575ofm4ao0.cloudfront.net/assets/status_manifest-6a7ae3a8e2e1b1e1d9466495faa0851c3f5fff938743f6501c900aa2a8792e8c.js"></script> <div id="cpt-notification-container"></div>  <script src="https://dka575ofm4ao0.cloudfront.net/assets/register_subscription_form-589b657fec607087fc5c740c568270907310bc4f6aaa20256e70f01b103025ca.js"></script> <script type="text/javascript"> $(function() { SP.currentPage.registerSubscriptionForm('email'); SP.currentPage.registerSubscriptionForm('sms'); SP.currentPage.registerSubscriptionForm('webhook'); }); </script> <script src="https://dka575ofm4ao0.cloudfront.net/assets/status_common-c1b99d73ee7ab0fea796bd170723c1daac1381095a7dd7501a38ce6f333d86b3.js"></script> <script> SP.pollForChanges('/api/v2/status.json'); </script> <script> $(function() { $('.tool').tooltipster({ animationDuration: 100, contentAsHTML: true, delay: 100, theme: 'tooltipster-borderless', functionInit: function (instance, helper) { var $origin = $(helper.origin), dataOptions = $origin.attr('data-tooltip-config'); if (dataOptions){ dataOptions = JSON.parse(dataOptions); $.each(dataOptions, function(name, option){ instance.option(name, option); }); } } }); // clicks on first tab in subscribe popout since we won't know which is first // upon construction in the ruby code $('.updates-dropdown-nav > a').eq(0).click(); // twitter follow button needs some margin $('.twitter-follow-button').css('margin-right', '6px'); }); $(function() { // open/close component groups HRB.utils.djshook('component-group-opener').on('click', function() { var groupParentIndicator = $(this).find('.group-parent-indicator'); groupParentIndicator.toggleClass('fa-plus-square-o').toggleClass('fa-minus-square-o').end().parent().toggleClass('open'); toggleGroup(groupParentIndicator) }); }); $(function() { HRB.utils.djshook('component-group-opener').on('keydown', function(event) { if (event.key !== "Enter" && event.key !== " ") { return; } event.preventDefault() var groupParentIndicator = $(this).find('.group-parent-indicator'); groupParentIndicator.toggleClass('fa-plus-square-o').toggleClass('fa-minus-square-o').end().parent().toggleClass('open'); toggleGroup(groupParentIndicator) }); }); function toggleGroup(groupParentIndicator) { var isOpen = groupParentIndicator.attr('aria-expanded') if (isOpen == 'false') { groupParentIndicator.attr('aria-expanded', 'true'); } else { groupParentIndicator.attr('aria-expanded', 'false'); } } $(function() { $(document).on('ajax:complete', '.modal.in', function(e) { // Close the active modal. $('.modal.in').modal('hide'); }); }); </script> <script src="https://dka575ofm4ao0.cloudfront.net/assets/vendor/highstock.min-a7181c8f093438143dae37524f8463a97e2503789bc322732d3141f2c00c1c1a.js"></script> <script> //<![CDATA[ String.prototype.commafy = function () { return this.replace(/(^|[^\w.])(\d{4,})/g, function($0, $1, $2) { return $1 + $2.replace(/\d(?=(?:\d\d\d)+(?!\d))/g, "$&,"); }); } Number.prototype.commafy = function () { return String(this).commafy(); } $(function() { SP.currentPage.numberToDecimalPlaces = function(num, dec) { if (dec == 0) { return Math.round(num).commafy(); } newnum = num.toFixed(dec) var finalValue; // this gets rid of the 100.000% thing if (num == parseInt(newnum)) finalValue = Math.round(num); else finalValue = newnum; return finalValue.commafy(); } SP.currentPage.getDataForTimePeriod = function(period) { $.ajax({ type: "GET", // this line must be end up with "//status.*" type of URLs (no protocol, just leading slashes). customers use SSL through us or by offloading with // cloudflare or something like it and the request.protocol the server sees is different than what the browser sees url: "//status.pantheon.io/metrics-display/bhpww4cqnk9c/_.json".replace('_', period) }).done(function(metricsDisplay, textStatus, xhr) { var summary = metricsDisplay.summary , $metricSummaryLabel = HRB.utils.djshook('metrics-display-current-bhpww4cqnk9c') , $graphContainer = HRB.utils.djshook('metrics-display-graph-container-bhpww4cqnk9c'); var errorMsg = null; if(summary === "unavailable") { errorMsg = 'We\'re having issues retrieving data for <strong>Customer Site Availability</strong>.</div>'; } else if(summary) { // we need to do a basic check to make sure we have any data at all var hasDataRollupsAvailable = false; for(var h = 0; h < metricsDisplay.metrics.length; h++) { if(metricsDisplay.metrics[h].data.length > 0) { hasDataRollupsAvailable = true; break; } } if(!hasDataRollupsAvailable) { errorMsg = "Oops! No data has been indexed for <strong>Customer Site Availability</strong> for this time period yet."; } } else { errorMsg = "Failed to load. <strong>Customer Site Availability</strong>"; } if(errorMsg !== null) { $metricSummaryLabel.text("--"); // display -- instead of number $graphContainer.html('<div class="small" style="text-align:center;">' + errorMsg + '</div>'); // removed .parent().find('.metric-meta').remove() so name still shows $graphContainer.removeAttr("style"); return; } $graphContainer.show(); $graphContainer.attr("style", "height: 120px"); // set style after error message removed it // proceed since we have data $metricSummaryLabel.text(SP.currentPage.numberToDecimalPlaces(summary['mean'], 3 ) + '%'); var metricDataPoints = {} , intervalMsec = metricsDisplay.period.interval * 1000; var startingBucketMsec = parseInt((new Date()).getTime() / intervalMsec) * intervalMsec; for(var h = 0; h < metricsDisplay.metrics.length; h++) { metricDataPoints[metricsDisplay.metrics[h].metric.id] = [] var data = metricsDisplay.metrics[h].data , currentBucketMsec = startingBucketMsec; for(var i = metricsDisplay.period.count; i > 0; i--) { // loop over the data and pull out the data point with the following characteristics // -> closest to currentBucketMsec // -> without being greater than currentMsecBucket // -> without being more than 1 intervalMsec bucket away var valueToUse = null; for(var j = data.length - 1; j >= 0; j--) { var currentTimestampMsec = data[j].timestamp * 1000; if(currentTimestampMsec <= currentBucketMsec && currentTimestampMsec > (currentBucketMsec - intervalMsec)) { valueToUse = data[j].value; // console.log("Using ts:" + currentTimestampMsec + " with value:" + valueToUse + " for bucket:" + currentBucketMsec); break; } } // local time var offset = -1 * (new Date()).getTimezoneOffset() * 60 * 1000; metricDataPoints[metricsDisplay.metrics[h].metric.id].push([currentBucketMsec + offset, valueToUse]) currentBucketMsec -= intervalMsec; } metricDataPoints[metricsDisplay.metrics[h].metric.id].reverse(); } // set Global options Highcharts.setOptions({ lang: { thousandsSep: ',' } }); $('#metrics-display-graph-container-bhpww4cqnk9c').highcharts('StockChart', { plotOptions : { series : { animation : false, color : '#3498db', connectNulls: false }, }, chart : { backgroundColor: '#ffffff' }, title : { text: '', style: { display: 'none', } }, credits : { enabled : false }, exporting : { enabled : false }, rangeSelector : { enabled : false }, scrollbar : { enabled : false }, navigator : { enabled : false }, xAxis: { gridLineColor : 'rgba(224,224,224,.8)', labels: { style : { color: '#AAAAAA' } }, lineColor: '#E0E0E0', }, yAxis: { gridLineColor : 'rgba(224,224,224,.5)', labels: { align: 'left', x: 5, y: 3, style : { color: '#AAAAAA' }, enabled : true }, showLastLabel: true, tickPositions: [0.0, 50.0, 100.0], min: 0.0, startOnTick: false, max: 100.0, endOnTick: false, }, series : [ { name : 'Customer Site Availability', data : metricDataPoints['bhpww4cqnk9c'], tooltip: { valueSuffix: '%' }, enableMouseTracking : ($(window).outerWidth() > 480) && false } ], tooltip: { borderWidth: 0, enabled: ($(window).outerWidth() > 480) && false, headerFormat: "<span style='font-size: 10px'>{point.key} </span>", hideDelay: 300, pointFormat: "<span style='color:{point.color}'>●</span> <b>{point.y}</b><br/>", positioner: function() { return {x: 0, y: 0 }; }, shadow: false, shape: "square", split: false } }); }); $.ajax({ type: "GET", // this line must be end up with "//status.*" type of URLs (no protocol, just leading slashes). customers use SSL through us or by offloading with // cloudflare or something like it and the request.protocol the server sees is different than what the browser sees url: "//status.pantheon.io/metrics-display/wkx8qxlv4x60/_.json".replace('_', period) }).done(function(metricsDisplay, textStatus, xhr) { var summary = metricsDisplay.summary , $metricSummaryLabel = HRB.utils.djshook('metrics-display-current-wkx8qxlv4x60') , $graphContainer = HRB.utils.djshook('metrics-display-graph-container-wkx8qxlv4x60'); var errorMsg = null; if(summary === "unavailable") { errorMsg = 'We\'re having issues retrieving data for <strong>Dashboard Response Time</strong>.</div>'; } else if(summary) { // we need to do a basic check to make sure we have any data at all var hasDataRollupsAvailable = false; for(var h = 0; h < metricsDisplay.metrics.length; h++) { if(metricsDisplay.metrics[h].data.length > 0) { hasDataRollupsAvailable = true; break; } } if(!hasDataRollupsAvailable) { errorMsg = "Oops! No data has been indexed for <strong>Dashboard Response Time</strong> for this time period yet."; } } else { errorMsg = "Failed to load. <strong>Dashboard Response Time</strong>"; } if(errorMsg !== null) { $metricSummaryLabel.text("--"); // display -- instead of number $graphContainer.html('<div class="small" style="text-align:center;">' + errorMsg + '</div>'); // removed .parent().find('.metric-meta').remove() so name still shows $graphContainer.removeAttr("style"); return; } $graphContainer.show(); $graphContainer.attr("style", "height: 120px"); // set style after error message removed it // proceed since we have data $metricSummaryLabel.text(SP.currentPage.numberToDecimalPlaces(summary['mean'], 0 ) + ' ms'); var metricDataPoints = {} , intervalMsec = metricsDisplay.period.interval * 1000; var startingBucketMsec = parseInt((new Date()).getTime() / intervalMsec) * intervalMsec; for(var h = 0; h < metricsDisplay.metrics.length; h++) { metricDataPoints[metricsDisplay.metrics[h].metric.id] = [] var data = metricsDisplay.metrics[h].data , currentBucketMsec = startingBucketMsec; for(var i = metricsDisplay.period.count; i > 0; i--) { // loop over the data and pull out the data point with the following characteristics // -> closest to currentBucketMsec // -> without being greater than currentMsecBucket // -> without being more than 1 intervalMsec bucket away var valueToUse = null; for(var j = data.length - 1; j >= 0; j--) { var currentTimestampMsec = data[j].timestamp * 1000; if(currentTimestampMsec <= currentBucketMsec && currentTimestampMsec > (currentBucketMsec - intervalMsec)) { valueToUse = data[j].value; // console.log("Using ts:" + currentTimestampMsec + " with value:" + valueToUse + " for bucket:" + currentBucketMsec); break; } } // local time var offset = -1 * (new Date()).getTimezoneOffset() * 60 * 1000; metricDataPoints[metricsDisplay.metrics[h].metric.id].push([currentBucketMsec + offset, valueToUse]) currentBucketMsec -= intervalMsec; } metricDataPoints[metricsDisplay.metrics[h].metric.id].reverse(); } // set Global options Highcharts.setOptions({ lang: { thousandsSep: ',' } }); $('#metrics-display-graph-container-wkx8qxlv4x60').highcharts('StockChart', { plotOptions : { series : { animation : false, color : '#3498db', connectNulls: false }, }, chart : { backgroundColor: '#ffffff' }, title : { text: '', style: { display: 'none', } }, credits : { enabled : false }, exporting : { enabled : false }, rangeSelector : { enabled : false }, scrollbar : { enabled : false }, navigator : { enabled : false }, xAxis: { gridLineColor : 'rgba(224,224,224,.8)', labels: { style : { color: '#AAAAAA' } }, lineColor: '#E0E0E0', }, yAxis: { gridLineColor : 'rgba(224,224,224,.5)', labels: { align: 'left', x: 5, y: 3, style : { color: '#AAAAAA' }, enabled : true }, showLastLabel: true, min: 0.0, startOnTick: false, tickPixelInterval: 40, }, series : [ { name : 'Dashboard Response Time', data : metricDataPoints['wkx8qxlv4x60'], tooltip: { valueSuffix: ' ms' }, enableMouseTracking : ($(window).outerWidth() > 480) && false } ], tooltip: { borderWidth: 0, enabled: ($(window).outerWidth() > 480) && false, headerFormat: "<span style='font-size: 10px'>{point.key} </span>", hideDelay: 300, pointFormat: "<span style='color:{point.color}'>●</span> <b>{point.y}</b><br/>", positioner: function() { return {x: 0, y: 0 }; }, shadow: false, shape: "square", split: false } }); }); } var $timePeriodToggles = HRB.utils.djshook('data-time-period-toggle'); SP.currentPage.activeTimePeriodToggle = function(period) { $timePeriodToggles.removeClass('active'); $timePeriodToggles.filter('[data-time-period="' + period + '"]').addClass('active'); } SP.currentPage.getAndDisplayInitialChartData = function() { if (window.location.hash == '#week') { SP.currentPage.getDataForTimePeriod('week'); SP.currentPage.activeTimePeriodToggle('week'); } else if (window.location.hash == '#month') { SP.currentPage.getDataForTimePeriod('month'); SP.currentPage.activeTimePeriodToggle('month'); } else { SP.currentPage.getDataForTimePeriod('day'); SP.currentPage.activeTimePeriodToggle('day'); } } $timePeriodToggles.on('click', function() { var newPeriod = $(this).attr('data-time-period'); SP.currentPage.activeTimePeriodToggle(newPeriod); SP.currentPage.getDataForTimePeriod(newPeriod); window.location.hash = newPeriod; return false; }); SP.currentPage.getAndDisplayInitialChartData(); }) //]]> </script> <script> /** INITIALIZATION **/ var recaptchaIds = {} // Unfortunately there's no unique selectors on the parent divs that recaptcha adds. The first unique selector // is the iframe rendered 2 levels deep. So this waits until the iframes are added to the page, then finds // the parent div and sets the z index so that it'll render above our modals & dropdowns from the start. function setZIndex(captchaCount, startTime) { // bail after 10s just in case so we don't do this forever if something whaky happens if (new Date() - startTime > 10000) { return; } var iframes = document.querySelectorAll('iframe[title="recaptcha challenge"]'); if (iframes.length != captchaCount) { setTimeout(function() { setZIndex(captchaCount, startTime); }, 500); } for (var i = 0; i < iframes.length; i++) { // incident subscribe modal is 1050, so this has to be above that iframes[i].parentElement.parentElement.style.zIndex = "1100"; } } function updateCaptchaIframeTitle(captchaCount, startTime, updates=0) { if (new Date() - startTime > 10000 || captchaCount === updates) { return; } var iframesWithTitle = document.querySelectorAll('iframe[title="recaptcha challenge expires in two minutes"]'); if (iframesWithTitle.length != captchaCount) { setTimeout(function() { updateCaptchaIframeTitle(captchaCount, startTime, iframesWithTitle.length + updates); }, 500); } for (var i = 0; i < iframesWithTitle.length; i++) { iframesWithTitle[i].title = "recaptcha"; } } function addIncidentCaptcha() { var incidentCaptcha = document.createElement('div'); incidentCaptcha.setAttribute('id', 'subscribe-incident-recaptcha'); incidentCaptcha.setAttribute('class', 'g-recaptcha'); incidentCaptcha.setAttribute('data-sitekey', '6LcZ-b0UAAAAAENi956aWzynTT2ZJ80dGU3F80Op'); incidentCaptcha.setAttribute('data-callback', 'submitIncidentSubscriberSuccess'); incidentCaptcha.setAttribute('data-error-callback', 'submitIncidentSubscriberError'); incidentCaptcha.setAttribute('data-size', 'invisible'); document.body.appendChild(incidentCaptcha); var incidentCode = document.createElement('input'); incidentCode.setAttribute('type', 'hidden'); incidentCode.setAttribute('id', 'submit_incident_code'); document.body.appendChild(incidentCode); } var onloadCallback = function() { // if there is an incident, then add incident captcha element if (document.getElementsByClassName('modal-open-incident-subscribe').length > 0) { addIncidentCaptcha(); } var captchas = document.getElementsByClassName("g-recaptcha"); for(var i = 0; i < captchas.length; i++) { var elId = captchas[i].id; recaptchaIds[elId] = grecaptcha.enterprise.render(elId); } setZIndex(captchas.length, new Date()); updateCaptchaIframeTitle(captchas.length, new Date()); } /** SUBSCRIBE DROPDOWN */ // callbacks for captcha success function submitNewSubscriber(type, error) { if (error) document.querySelector('#subscribe-form-' + type + ' #captcha_error').value = 'true'; document.getElementById('subscribe-form-' + type).dispatchEvent(new Event('submit', {bubbles: true, cancelable: true})); grecaptcha.enterprise.reset(recaptchaIds['subscribe-btn-' + type]); } function submitNewEmailSubscriber(token) { submitNewSubscriber('email'); } function submitNewSmsSubscriber(token) { submitNewSubscriber('sms'); } function submitNewWebhookSubscriber(token) { submitNewSubscriber('webhook'); } function submitIncidentSubscriber(token, error) { var incidentCode = document.getElementById('submit_incident_code').value; var incidentForm = document.getElementById('subscribe-form-' + incidentCode); incidentForm.querySelector('input[name="captcha_error"]').value = error; incidentForm.querySelector('input[name="g-recaptcha-response"]').value = token; incidentForm.dispatchEvent(new Event('submit', {bubbles: true, cancelable: true})); grecaptcha.enterprise.reset(recaptchaIds['subscribe-incident-recaptcha']); } function submitIncidentSubscriberSuccess(token) { submitIncidentSubscriber(token, 'false'); } // callbacks if we get captcha network errors function emailSubscriberCaptchaError(token) { submitNewSubscriber('email', true); } function smsSubscriberCaptchaError(token) { submitNewSubscriber('sms', true); } function webhookSubscriberCaptchaError(token) { submitNewSubscriber('webhook', true); } function submitIncidentSubscriberError(token) { submitIncidentSubscriber(token, 'true'); } // tracking clicks ['email', 'sms', 'webhook'].forEach(function(type) { var el = document.getElementById('subscribe-btn-' + type); el && el.addEventListener("click", function() { $.ajax({ type: "POST", url: "/subscriptions/track_attempt", data: { type: type } }) }) }) // form submission success callbacks $('#subscribe-form-email').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success') { SP.currentPage.updatesDropdown.hide(); document.getElementById('email').value = ''; } }); $('#subscribe-form-sms').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success' && data.otp_flow !== true) { SP.currentPage.updatesDropdown.hide(); document.getElementById('phone-number').value = ''; } }); $('#subscribe-form-webhook').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success') { SP.currentPage.updatesDropdown.hide(); document.getElementById('endpoint-webhooks').value = ''; document.getElementById('email-webhooks').value = ''; } }); $('a.subscribe').on('click', function() { document.body.style.overflow = "hidden"; document.body.style.height = "100vh"; }); $('div.modal-open-incident-subscribe').on('hidden', function(){ document.body.style.overflow = ""; document.body.style.height = ""; }); function submitCaptchaIncidentSubscribe(event) { var incidentCode = event.target.id.split('-')[2]; event.preventDefault(); $.ajax({ type: "POST", url: "/subscriptions/track_attempt", data: { type: 'incident' } }) document.getElementById('submit_incident_code').value = incidentCode; grecaptcha.enterprise.execute(recaptchaIds['subscribe-incident-recaptcha']); } </script> <script src='https://www.recaptcha.net/recaptcha/enterprise.js?onload=onloadCallback&render=explicit' async defer></script> <script src="https://dka575ofm4ao0.cloudfront.net/packs/common-814024cd42fea12d6fe1.chunk.js"></script> <script src="https://dka575ofm4ao0.cloudfront.net/packs/globals-0c851e8c6754c4375f64.chunk.js"></script> <script src="https://dka575ofm4ao0.cloudfront.net/packs/runtime-8a1984f6547cb712c8d9.js"></script> <script> window.addEventListener('load', function () { const urlParams = new URLSearchParams(window.location.search); const messageToken = urlParams.get('slack_message_token'); const channelName = escape(urlParams.get('channel_name')); if(!!messageToken) { switch(messageToken) { case 'slack_auth_error': HRB.utils.notify('The Slack authorization attempt was unsuccessful. Try again.', {cssClass:'error'}); break; case 'subscribers_disabled_error': HRB.utils.notify('Slack subscriptions are not enabled on this page.', {cssClass:'error'}); break; case 'direct_message_channel_error': HRB.utils.notify('Subscriptions aren’t supported in direct messages. Try subscribing again and choose a channel instead.', {cssClass:'error'}); break case 'duplicate_error': HRB.utils.notify("You're already subscribed to get Slack notifications in that channel.", {cssClass:'error'}); break; case 'duplicate_private_channel_error': HRB.utils.notify(`You're already subscribed to get Slack notifications in #${channelName}. Invite the @Statuspage app to that channel to start getting status updates.`, {cssClass: 'error'}); break; case 'default_success': HRB.utils.notify("You're now subscribed to get Statuspage updates in Slack!", {cssClass:'success'}); break; case 'private_channel_success': HRB.utils.notify(`IMPORTANT: Invite the @Statuspage app to your Slack channel #${channelName} to start getting status updates.`, {cssClass:'success'}); break; } } }); </script>   <script> $(function() { var $link = $('<span class="color-secondary powered-by"><a class="color-secondary" target="_blank" rel="noopener noreferrer nofollow" href="https://www.atlassian.com/software/statuspage?utm_campaign=status.pantheon.io&utm_content=SP-notifications&utm_medium=powered-by&utm_source=inapp">Powered by Atlassian Statuspage</a></span>'); var setPoweredByStyles = function() { if (!$('.powered-by').length) { $link.appendTo($('.page-footer')) } $('.powered-by').attr('style', 'display: inline !important; visibility:visible !important; opacity: 1 !important; position:static !important; text-indent:0px !important; transform:scale(1) !important'); } setInterval(setPoweredByStyles, 1000); }); </script> </body> </html>

CINXE.COM

Pantheon Operations Status