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aria-hidden="true"></i></span></a><div class="fusion-megamenu-wrapper fusion-columns-2 columns-per-row-2 columns-7 col-span-4"><div class="row"><div class="fusion-megamenu-holder lazyload" style="width:1000px;" data-width="1000px"><ul class="fusion-megamenu fusion-megamenu-border"><li id="menu-item-21567" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-21567 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/chatbot/solutions/energy/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/ic_engergie-2.svg"></div><div class="col-sm-10"> <p class="MSUBIKP1">Energy</p> <p class="MSUBIKP">Pre-trained chatbots for energy providers and network operators.</p></div></div></span></a></li><li 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col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/chatbot/solutions/manufacturing/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/ic_setup-2.svg"></div><div class="col-sm-10"> <p class="MSUBIKP1">Manufacturing</p> <p class="MSUBIKP">More efficient customer service through powerful conversational AI.</p></div></div></span></a></li><li id="menu-item-47288" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-47288 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/chatbot/solutions/public/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/HR.svg"></div><div class="col-sm-10"> <p class="MSUBIKP1">Public</p> <p class="MSUBIKP"> Next-generation AI agents for public service</p></div></div></span></a></li></ul><ul class="fusion-megamenu fusion-megamenu-row-3 fusion-megamenu-row-columns-2 fusion-megamenu-border"><li id="menu-item-21570" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-21570 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/chatbot/solutions/tourism/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/ic_tourism.svg"></div><div class="col-sm-10"> <p class="MSUBIKP1">Tourism</p> <p class="MSUBIKP">Automate repetitive inquiries and increase your bookings.</p></div></div></span></a></li><li id="menu-item-47287" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-47287 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/chatbot/solutions/finance/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/ic_finance-2.svg"></div><div class="col-sm-10"> <p class="MSUBIKP1">Finance</p> <p class="MSUBIKP"> More efficient customer service through powerful conversational AI.</p></div></div></span></a></li></ul><ul class="fusion-megamenu fusion-megamenu-row-4 fusion-megamenu-row-columns-1"><li id="menu-item-47289" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-47289 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-1 col-lg-12 col-md-12 col-sm-12" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/chatbot/solutions/health/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/ic_health-10.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Health</p> <p class="MSUBIKP"> More efficient patient service through powerful conversational AI.</p></div></div></span></a></li></ul></div><div style="clear:both;"></div></div></div></li><li id="menu-item-21562" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-21562 fusion-megamenu-menu" data-item-id="21562"><a class="fusion-textcolor-highlight"><span class="menu-text">Technology</span> <span class="fusion-caret"><i class="fusion-dropdown-indicator" aria-hidden="true"></i></span></a><div class="fusion-megamenu-wrapper fusion-columns-2 columns-per-row-2 columns-6 col-span-4"><div class="row"><div class="fusion-megamenu-holder lazyload" style="width:1000px;" data-width="1000px"><ul class="fusion-megamenu fusion-megamenu-border"><li id="menu-item-21558" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-21558 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/chatbot/technology/conversational-ai-platform/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/ic_conversationsmodelle-2.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Conversational AI Platform</p> <p class="MSUBIKP">Outstanding language understanding and easy management of your chatbot.</p></div></div></span></a></li><li id="menu-item-21560" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-21560 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/chatbot/technology/multichannel-connectors/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/ic_multikanal-4.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Multichannel Connectors</p> <p class="MSUBIKP">One technology for all channels – be where<br>your customers are!</p></div></div></span></a></li></ul><ul class="fusion-megamenu fusion-megamenu-row-2 fusion-megamenu-row-columns-2 fusion-megamenu-border"><li id="menu-item-27559" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-27559 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/chatbot/technology/conversational-ai-as-a-service/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/SaaS-02.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Conversatioanl AI as a Service</p> <p class="MSUBIKP">Benefit from our scalable Software<br>as a Service platform.</p></div></div></span></a></li><li id="menu-item-21557" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-21557 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/chatbot/technology/analytics/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/ic_analytics-3.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Analytics</p> <p class="MSUBIKP">Detailed analysis for ongoing optimization<br>and learning.</p></div></div></span></a></li></ul><ul class="fusion-megamenu fusion-megamenu-row-3 fusion-megamenu-row-columns-2"><li id="menu-item-21559" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-21559 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/chatbot/technology/knowledge-graphs/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/ic_knowledge_plattform-3.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Knowledge Graphs & RAG</p> <p class="MSUBIKP">Intelligent knowledge processing<br>and modeling.</p></div></div></span></a></li><li id="menu-item-21561" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-21561 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/chatbot/technology/live-chat/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/ic_livchat-2.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Live Chat</p> <p class="MSUBIKP">The entry into the conversational world of Onlim<br>for small businesses.</p></div></div></span></a></li></ul></div><div style="clear:both;"></div></div></div></li><li id="menu-item-21573" class="menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor current-menu-parent menu-item-has-children menu-item-21573 fusion-megamenu-menu" data-item-id="21573"><a class="fusion-textcolor-highlight"><span class="menu-text">Resources</span> <span class="fusion-caret"><i class="fusion-dropdown-indicator" aria-hidden="true"></i></span></a><div class="fusion-megamenu-wrapper fusion-columns-2 columns-per-row-2 columns-8 col-span-4"><div class="row"><div class="fusion-megamenu-holder lazyload" style="width:1000px;" data-width="1000px"><ul class="fusion-megamenu fusion-megamenu-border"><li id="menu-item-21575" class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-21098 current_page_item menu-item-21575 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/faq/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/FAQ-v1.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">FAQ</p> <p class="MSUBIKP">Frequently asked questions about Onlim and its products.</p></div></div></span></a></li><li id="menu-item-21576" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-21576 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/resources/whitepaper-more-knowledge-for-chatbots-and-voice-assistants/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/Whitepaper-V2.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Knowledge Graph Whitepaper</p> <p class="MSUBIKP">Knowledge Graphs as the basis for meaningful conversations between humans and machines.</p></div></div></span></a></li></ul><ul class="fusion-megamenu fusion-megamenu-row-2 fusion-megamenu-row-columns-2 fusion-megamenu-border"><li id="menu-item-21574" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-21574 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/blog/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/Blog-v1.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Blog</p> <p class="MSUBIKP">Weekly updates and insights from Onlim worth reading.</p></div></div></span></a></li><li id="menu-item-46801" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-46801 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/resources/case-study-dolomiti-superski/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/casestudy-v1.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Case Study:<br>Dolomiti Superski</p> <p class="MSUBIKP">Work Facilitation & Efficient Use of Resources</p></div></div></span></a></li></ul><ul class="fusion-megamenu fusion-megamenu-row-3 fusion-megamenu-row-columns-2 fusion-megamenu-border"><li id="menu-item-21577" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-21577 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/resources/chatbot-guide/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/Ebook-V3a.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Ebook: Chatbot Guide</p> <p class="MSUBIKP">Everything you need to know about chatbots for your business!</p></div></div></span></a></li><li id="menu-item-47415" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-47415 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/resources/case-study-sportunion/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/casestudy-v1.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Case Study:<br>SPORTUNION</p> <p class="MSUBIKP">Less effort & high response rate.</p></div></div></span></a></li></ul><ul class="fusion-megamenu fusion-megamenu-row-4 fusion-megamenu-row-columns-2"><li id="menu-item-34774" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-34774 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/resources/e-book-conversational-ai-for-customer-service-automation/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/Ebook-V3a.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Ebook: Conversational AI For Customer Service</p> <p class="MSUBIKP">Everything you need to know about Conversational AI for your business!</p></div></div></span></a></li><li id="menu-item-46865" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-46865 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/resources/case-study-puradies/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/casestudy-v1.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Case Study:<br>Nature Resort PURADIES</p> <p class="MSUBIKP">Efficient communication with guests through the Onlim chatbot.</p></div></div></span></a></li></ul></div><div style="clear:both;"></div></div></div></li><li id="menu-item-21578" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-21578 fusion-megamenu-menu" data-item-id="21578"><a class="fusion-textcolor-highlight"><span class="menu-text">Company</span> <span class="fusion-caret"><i class="fusion-dropdown-indicator" aria-hidden="true"></i></span></a><div class="fusion-megamenu-wrapper fusion-columns-1 columns-per-row-1 columns-4 col-span-2"><div class="row"><div class="fusion-megamenu-holder lazyload" style="width:500px;" data-width="500px"><ul class="fusion-megamenu fusion-megamenu-border"><li id="menu-item-21579" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-21579 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-1 col-lg-12 col-md-12 col-sm-12" style="width:100%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/company/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/about-us.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">About us</p> <p class="MSUBIKP">Meet our international team from ten different nationalities!</p></div></div></span></a></li></ul><ul class="fusion-megamenu fusion-megamenu-row-2 fusion-megamenu-row-columns-1 fusion-megamenu-border"><li id="menu-item-21581" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-21581 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-1 col-lg-12 col-md-12 col-sm-12" style="width:100%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/jobs/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/Jobs.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Jobs</p> <p class="MSUBIKP">Open positions at Onlim.</p></div></div></span></a></li></ul><ul class="fusion-megamenu fusion-megamenu-row-3 fusion-megamenu-row-columns-1 fusion-megamenu-border"><li id="menu-item-28270" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-28270 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-1 col-lg-12 col-md-12 col-sm-12" style="width:100%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/partner/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/Partners.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Partner</p> <p class="MSUBIKP">Become an Onlim Partner.</p></div></div></span></a></li></ul><ul class="fusion-megamenu fusion-megamenu-row-4 fusion-megamenu-row-columns-1"><li id="menu-item-21580" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-21580 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-1 col-lg-12 col-md-12 col-sm-12" style="width:100%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/contact/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/Contact.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Contact</p> <p class="MSUBIKP">Whether you have specific concerns or technical questions, we’re here to help.</p></div></div></span></a></li></ul></div><div style="clear:both;"></div></div></div></li><li id="menu-item-21571" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-21571" data-item-id="21571"><a href="/en/request-chatbot-demo/" class="fusion-textcolor-highlight"><span class="menu-text"><span class="chatbot-test-2">CHATBOT DEMO</span></span></a></li></ul></nav><div class="fusion-mobile-navigation"><ul id="menu-mobile-en-main-menu" class="fusion-mobile-menu"><li id="menu-item-22336" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-22336 fusion-megamenu-menu" data-item-id="22336"><a class="fusion-textcolor-highlight"><span class="menu-text">Solutions</span> <span class="fusion-caret"><i class="fusion-dropdown-indicator" aria-hidden="true"></i></span></a><div class="fusion-megamenu-wrapper fusion-columns-6 columns-per-row-6 columns-7 col-span-12"><div class="row"><div class="fusion-megamenu-holder lazyload" style="width:2499.99px;" data-width="2499.99px"><ul class="fusion-megamenu fusion-megamenu-border"><li id="menu-item-23788" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-23788 fusion-megamenu-submenu menu-item-has-link fusion-megamenu-columns-6 col-lg-2 col-md-2 col-sm-2" style="width:16.666666666667%;"><div class='fusion-megamenu-title'><a class="awb-justify-title" href="https://onlim.com/en/chatbot/solutions/energy/">Energy</a></div></li><li id="menu-item-47295" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-47295 fusion-megamenu-submenu menu-item-has-link fusion-megamenu-columns-6 col-lg-2 col-md-2 col-sm-2" style="width:16.666666666667%;"><div class='fusion-megamenu-title'><a class="awb-justify-title" 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class="menu-item menu-item-type-post_type menu-item-object-page menu-item-23792 fusion-dropdown-submenu"><a href="https://onlim.com/en/blog/" class="fusion-textcolor-highlight"><span>Blog</span></a></li><li id="menu-item-23795" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-23795 fusion-dropdown-submenu"><a href="https://onlim.com/en/resources/chatbot-guide/" class="fusion-textcolor-highlight"><span>Ebook: Chatbot Guide</span></a></li><li id="menu-item-34775" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-34775 fusion-dropdown-submenu"><a href="https://onlim.com/en/resources/e-book-conversational-ai-for-customer-service-automation/" class="fusion-textcolor-highlight"><span>Ebook: Conversational AI For Customer Service</span></a></li><li id="menu-item-23794" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-23794 fusion-dropdown-submenu"><a href="https://onlim.com/en/resources/whitepaper-more-knowledge-for-chatbots-and-voice-assistants/" class="fusion-textcolor-highlight"><span>Knowledge Graph Whitepaper</span></a></li><li id="menu-item-46802" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-46802 fusion-dropdown-submenu"><a href="https://onlim.com/en/resources/case-study-dolomiti-superski/" class="fusion-textcolor-highlight"><span>Chatbot Case Study – Dolomiti Superski</span></a></li><li id="menu-item-47412" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-47412 fusion-dropdown-submenu"><a href="https://onlim.com/en/resources/case-study-sportunion/" class="fusion-textcolor-highlight"><span>Case Study – Sportunion</span></a></li></ul></li><li id="menu-item-22349" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-22349 fusion-dropdown-menu" data-item-id="22349"><a class="fusion-textcolor-highlight"><span 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style="max-width:100%;"> <section id="content" class="full-width"> <div id="post-21098" class="post-21098 page type-page status-publish hentry"> <div class="post-content"> <div class="fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:5%;--awb-padding-bottom:3%;--awb-padding-top-medium:10%;--awb-padding-top-small:20%;--awb-padding-right-small:16px;--awb-padding-left-small:16px;--awb-flex-wrap:wrap;"><div class="fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap" style="max-width:1275px;margin-left: calc(-2% / 2 );margin-right: calc(-2% / 2 );"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0.98%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0.98%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:0.98%;--awb-spacing-left-medium:0.98%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.98%;--awb-spacing-left-small:0.98%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one" style="--awb-text-color:#000000;--awb-font-size:32px;"><h1 class="fusion-title-heading title-heading-center fusion-responsive-typography-calculated" style="margin:0;font-size:1em;--fontSize:32;line-height:1.2;">Onlim – Frequently Asked Questions</h1></div><div class="fusion-separator fusion-full-width-sep" style="align-self: center;margin-left: auto;margin-right: auto;margin-top:1%;width:100%;"></div><div class="fusion-text fusion-text-1" style="--awb-content-alignment:center;--awb-font-size:20px;--awb-line-height:152%;--awb-letter-spacing:0.01em;--awb-text-color:#000000;--awb-text-font-family:"Bai Jamjuree";--awb-text-font-style:normal;--awb-text-font-weight:300;"><p>How can we help?</p></div></div></div></div></div><div class="fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--link_hover_color: #00aef9;--link_color: #000000;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right-medium:0px;--awb-padding-left-medium:0px;--awb-padding-right-small:0px;--awb-padding-left-small:0px;--awb-flex-wrap:wrap;"><div class="fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-justify-content-center fusion-flex-content-wrap" style="max-width:1275px;margin-left: calc(-2% / 2 );margin-right: calc(-2% / 2 );"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_4_5 4_5 fusion-flex-column" style="--awb-padding-top:2%;--awb-padding-left:2%;--awb-padding-top-small:4%;--awb-padding-right-small:16px;--awb-padding-left-small:16px;--awb-overflow:hidden;--awb-bg-color:#000000;--awb-bg-color-hover:#000000;--awb-bg-size:cover;--awb-border-radius:3px 3px 3px 3px;--awb-width-large:80%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.225%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.225%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:0.98%;--awb-spacing-left-medium:0.98%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.98%;--awb-spacing-left-small:0.98%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-2 md-text-align-center sm-text-align-center" style="--awb-content-alignment:left;--awb-font-size:28px;--awb-text-color:#ffffff;--awb-text-font-family:"Bai Jamjuree";--awb-text-font-style:normal;--awb-text-font-weight:700;"><p>General</p></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_2_3 2_3 fusion-flex-column" style="--awb-padding-right-small:16px;--awb-padding-left-small:16px;--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.47%;--awb-margin-bottom-large:10%;--awb-spacing-left-large:1.47%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:1.3066666666667%;--awb-margin-bottom-medium:10%;--awb-spacing-left-medium:1.3066666666667%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.98%;--awb-margin-bottom-small:30%;--awb-spacing-left-small:0.98%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="accordian fusion-accordian" style="--awb-border-size:1px;--awb-icon-size:26px;--awb-content-font-size:18px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#03090f;--awb-title-color:#363b3e;--awb-content-color:#363b3e;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:#03090f;--awb-title-font-family:"Bai Jamjuree";--awb-title-font-weight:300;--awb-title-font-style:normal;--awb-title-font-size:22px;--awb-content-font-family:"Open Sans";--awb-content-font-style:normal;--awb-content-font-weight:regular;"><div class="panel-group fusion-toggle-icon-unboxed" id="accordion-21098-1"><div class="fusion-panel panel-default panel-4206c7706a5710899 fusion-toggle-has-divider"><div class="panel-heading"><h4 class="panel-title toggle" id="toggle_4206c7706a5710899"><a class="active" aria-expanded="true" aria-controls="4206c7706a5710899" role="button" data-toggle="collapse" data-target="#4206c7706a5710899" href="#4206c7706a5710899"><span class="fusion-toggle-icon-wrapper" aria-hidden="true"><i class="fa-fusion-box active-icon awb-icon-minus" aria-hidden="true"></i><i class="fa-fusion-box inactive-icon awb-icon-plus" aria-hidden="true"></i></span><span class="fusion-toggle-heading">What does Onlim do?</span></a></h4></div><div id="4206c7706a5710899" class="panel-collapse collapse in" aria-labelledby="toggle_4206c7706a5710899"><div class="panel-body toggle-content fusion-clearfix"> <p><span style="font-weight: 400; font-size: 16px;">Onlim supports companies in automated communication in customer service, marketing, sales, HR & IT helpdesks via chatbots and voice assistants. With its multi-channel SaaS platform, which enables company data to be converted into knowledge and accessed in natural language with the help of chatbots and voice assistants, Onlim is one of the main players in the Conversational AI field in german-speaking countries. As a spin-off from the University of Innsbruck, Onlim’s technology is based on the latest research.</span></p></div></div></div><div class="fusion-panel panel-default panel-753b3f33dd3fb077a fusion-toggle-has-divider"><div class="panel-heading"><h4 class="panel-title toggle" id="toggle_753b3f33dd3fb077a"><a aria-expanded="false" aria-controls="753b3f33dd3fb077a" role="button" data-toggle="collapse" data-target="#753b3f33dd3fb077a" href="#753b3f33dd3fb077a"><span class="fusion-toggle-icon-wrapper" aria-hidden="true"><i class="fa-fusion-box active-icon awb-icon-minus" aria-hidden="true"></i><i class="fa-fusion-box inactive-icon awb-icon-plus" aria-hidden="true"></i></span><span class="fusion-toggle-heading">Who is Onlim's Conversational AI platform for?</span></a></h4></div><div id="753b3f33dd3fb077a" class="panel-collapse collapse" aria-labelledby="toggle_753b3f33dd3fb077a"><div class="panel-body toggle-content fusion-clearfix"> <p><span style="font-weight: 400; font-size: 16px;">Onlim’s Conversational AI platform is mainly used in customer service but also in marketing, sales, HR and in IT helpdesks of medium-sized to large companies and organizations. Due to the seamless integration into the existing support structure of large companies, Onlim offers great advantages for companies with high support volumes. Due to its Knowledge Graph technology, Onlim also offers far-reaching advantages for companies that want to make their corporate knowledge available via natural language.</span></p> <p><span style="font-weight: 400; font-size: 16px;">Onlim works across all industries from utilities, tourism, e-commerce, financial services to educational institutions and more. </span></p></div></div></div></div></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_4_5 4_5 fusion-flex-column" style="--awb-padding-top:2%;--awb-padding-left:2%;--awb-padding-top-small:4%;--awb-padding-right-small:16px;--awb-padding-left-small:16px;--awb-overflow:hidden;--awb-bg-color:#000000;--awb-bg-color-hover:#000000;--awb-bg-size:cover;--awb-border-radius:3px 3px 3px 3px;--awb-width-large:80%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.225%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.225%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:0.98%;--awb-spacing-left-medium:0.98%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.98%;--awb-spacing-left-small:0.98%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-3 md-text-align-center sm-text-align-center fusion-no-small-visibility fusion-no-medium-visibility" style="--awb-content-alignment:left;--awb-font-size:28px;--awb-line-height:120%;--awb-text-color:#ffffff;--awb-text-font-family:"Bai Jamjuree";--awb-text-font-style:normal;--awb-text-font-weight:700;"><p>Onlim Chatbot & Voice Assistant Solution</p></div><div class="fusion-text fusion-text-4 md-text-align-center sm-text-align-center fusion-no-large-visibility" style="--awb-content-alignment:left;--awb-font-size:28px;--awb-line-height:120%;--awb-text-color:#ffffff;--awb-text-font-family:"Bai Jamjuree";--awb-text-font-style:normal;--awb-text-font-weight:700;"><p>Onlim Chatbot & Voice Assistant Solution</p></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_2_3 2_3 fusion-flex-column" style="--awb-padding-right-small:16px;--awb-padding-left-small:16px;--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.47%;--awb-margin-bottom-large:10%;--awb-spacing-left-large:1.47%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:1.3066666666667%;--awb-margin-bottom-medium:10%;--awb-spacing-left-medium:1.3066666666667%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.98%;--awb-margin-bottom-small:30%;--awb-spacing-left-small:0.98%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="accordian fusion-accordian" style="--awb-border-size:1px;--awb-icon-size:26px;--awb-content-font-size:18px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#03090f;--awb-title-color:#363b3e;--awb-content-color:#363b3e;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:#03090f;--awb-title-font-family:"Bai Jamjuree";--awb-title-font-weight:300;--awb-title-font-style:normal;--awb-title-font-size:22px;--awb-content-font-family:"Open Sans";--awb-content-font-style:normal;--awb-content-font-weight:regular;"><div class="panel-group fusion-toggle-icon-unboxed" id="accordion-21098-2"><div class="fusion-panel panel-default panel-75c78bc49db8ecb91 fusion-toggle-has-divider"><div class="panel-heading"><h4 class="panel-title toggle" id="toggle_75c78bc49db8ecb91"><a class="active" aria-expanded="true" aria-controls="75c78bc49db8ecb91" role="button" data-toggle="collapse" data-target="#75c78bc49db8ecb91" href="#75c78bc49db8ecb91"><span class="fusion-toggle-icon-wrapper" aria-hidden="true"><i class="fa-fusion-box active-icon awb-icon-minus" aria-hidden="true"></i><i class="fa-fusion-box inactive-icon awb-icon-plus" aria-hidden="true"></i></span><span class="fusion-toggle-heading">How can my business benefit from a chatbot?</span></a></h4></div><div id="75c78bc49db8ecb91" class="panel-collapse collapse in" aria-labelledby="toggle_75c78bc49db8ecb91"><div class="panel-body toggle-content fusion-clearfix"> <ul> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400; font-size: 16px;">Automated 24/7 support, that can be handed over to an employee anytime if needed</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400; font-size: 16px;">Communication and availability through the preferred channels of your audience</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400; font-size: 16px;">Increased interaction and opening rates</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400; font-size: 16px;">Improve productivity & employee satisfaction</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400; font-size: 16px;">Automated lead generation</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400; font-size: 16px;">Efficient use of resources</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400; font-size: 16px;">Innovative competitive advantage</span></li> </ul></div></div></div><div class="fusion-panel panel-default panel-694496f2aef5f28ce fusion-toggle-has-divider"><div class="panel-heading"><h4 class="panel-title toggle" id="toggle_694496f2aef5f28ce"><a aria-expanded="false" aria-controls="694496f2aef5f28ce" role="button" data-toggle="collapse" data-target="#694496f2aef5f28ce" href="#694496f2aef5f28ce"><span class="fusion-toggle-icon-wrapper" aria-hidden="true"><i class="fa-fusion-box active-icon awb-icon-minus" aria-hidden="true"></i><i class="fa-fusion-box inactive-icon awb-icon-plus" aria-hidden="true"></i></span><span class="fusion-toggle-heading">What platforms does Onlim offer chatbot and voice assistant solutions for?</span></a></h4></div><div id="694496f2aef5f28ce" class="panel-collapse collapse" aria-labelledby="toggle_694496f2aef5f28ce"><div class="panel-body toggle-content fusion-clearfix"> <p><span style="font-size: 16px;">We develop chatbots for websites, apps, Facebook Messenger and voice assistants for Amazon Alexa, Google Assistant. Furthermore, we also offer telephone bots.</span></p></div></div></div><div class="fusion-panel panel-default panel-2e59712fafdb2d73f fusion-toggle-has-divider"><div class="panel-heading"><h4 class="panel-title toggle" id="toggle_2e59712fafdb2d73f"><a aria-expanded="false" aria-controls="2e59712fafdb2d73f" role="button" data-toggle="collapse" data-target="#2e59712fafdb2d73f" href="#2e59712fafdb2d73f"><span class="fusion-toggle-icon-wrapper" aria-hidden="true"><i class="fa-fusion-box active-icon awb-icon-minus" aria-hidden="true"></i><i class="fa-fusion-box inactive-icon awb-icon-plus" aria-hidden="true"></i></span><span class="fusion-toggle-heading">I would like to have a chatbot or voice assistant for my company, how can Onlim help me?</span></a></h4></div><div id="2e59712fafdb2d73f" class="panel-collapse collapse" aria-labelledby="toggle_2e59712fafdb2d73f"><div class="panel-body toggle-content fusion-clearfix"> <p><span style="font-size: 16px;">We offer customized chatbot & voice assistant solutions. With respect to your needs, we will create a concept together. For more information <strong><a href="/en/request-chatbot-demo/">please contact us directly.</a></strong></span></p></div></div></div><div class="fusion-panel panel-default panel-66a5bbb3d91559ac9 fusion-toggle-has-divider"><div class="panel-heading"><h4 class="panel-title toggle" id="toggle_66a5bbb3d91559ac9"><a aria-expanded="false" aria-controls="66a5bbb3d91559ac9" role="button" data-toggle="collapse" data-target="#66a5bbb3d91559ac9" href="#66a5bbb3d91559ac9"><span class="fusion-toggle-icon-wrapper" aria-hidden="true"><i class="fa-fusion-box active-icon awb-icon-minus" aria-hidden="true"></i><i class="fa-fusion-box inactive-icon awb-icon-plus" aria-hidden="true"></i></span><span class="fusion-toggle-heading">Can I build my own chatbot with Onlim?</span></a></h4></div><div id="66a5bbb3d91559ac9" class="panel-collapse collapse" aria-labelledby="toggle_66a5bbb3d91559ac9"><div class="panel-body toggle-content fusion-clearfix"> <p><span style="font-size: 16px;">Onlim Enterprise Pure includes a self-service chatbot for quick starters. <strong><a href="/en/request-chatbot-demo/">Just contact us here</a>.</strong> For more complex chatbot projects, our support is required for setup.</span></p></div></div></div><div class="fusion-panel panel-default panel-db0cff066400e972b fusion-toggle-has-divider"><div class="panel-heading"><h4 class="panel-title toggle" id="toggle_db0cff066400e972b"><a aria-expanded="false" aria-controls="db0cff066400e972b" role="button" data-toggle="collapse" data-target="#db0cff066400e972b" href="#db0cff066400e972b"><span class="fusion-toggle-icon-wrapper" aria-hidden="true"><i class="fa-fusion-box active-icon awb-icon-minus" aria-hidden="true"></i><i class="fa-fusion-box inactive-icon awb-icon-plus" aria-hidden="true"></i></span><span class="fusion-toggle-heading">How do Knowledge Graphs work?</span></a></h4></div><div id="db0cff066400e972b" class="panel-collapse collapse" aria-labelledby="toggle_db0cff066400e972b"><div class="panel-body toggle-content fusion-clearfix"> <p><span style="font-weight: 400; font-size: 16px;">A Knowledge Graph is a synonym for a special type of knowledge representation. More concretely, data/content is modeled in order to describe relationships between individual “entities”, to make them machine-readable and to enable complex queries.</span></p></div></div></div><div class="fusion-panel panel-default panel-93ac7149412ecffdd fusion-toggle-has-divider"><div class="panel-heading"><h4 class="panel-title toggle" id="toggle_93ac7149412ecffdd"><a aria-expanded="false" aria-controls="93ac7149412ecffdd" role="button" data-toggle="collapse" data-target="#93ac7149412ecffdd" href="#93ac7149412ecffdd"><span class="fusion-toggle-icon-wrapper" aria-hidden="true"><i class="fa-fusion-box active-icon awb-icon-minus" aria-hidden="true"></i><i class="fa-fusion-box inactive-icon awb-icon-plus" aria-hidden="true"></i></span><span class="fusion-toggle-heading">Why does Onlim use Knowledge Graphs?</span></a></h4></div><div id="93ac7149412ecffdd" class="panel-collapse collapse" aria-labelledby="toggle_93ac7149412ecffdd"><div class="panel-body toggle-content fusion-clearfix"> <p><span style="font-weight: 400; font-size: 16px;">Knowledge Graphs (KG) offer several advantages for the conversation optimization of chatbots and voice assistants, such as the extension of natural language recognition, better intent management, improved answers and dialogues, generation of new knowledge and more.</span></p> <p><span style="font-size: 16px;"><span style="font-weight: 400;">You can find out more about Knowledge Graphs on our </span><strong><a href="https://onlim.com/en/chatbot/technology/knowledge-graphs/"><span style="color: #00ccff;">KG technology page</span></a></strong><span style="font-weight: 400;"> or in our </span><span style="color: #00ccff;"><a style="color: #00ccff;" href="https://onlim.com/en/resources/whitepaper-more-knowledge-for-chatbots-and-voice-assistants/"><span style="font-weight: 400;"><strong>whitepaper</strong></span></a></span><span style="font-weight: 400;">.</span></span></p></div></div></div></div></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_4_5 4_5 fusion-flex-column" style="--awb-padding-top:2%;--awb-padding-left:2%;--awb-padding-top-small:4%;--awb-padding-right-small:16px;--awb-padding-left-small:16px;--awb-overflow:hidden;--awb-bg-color:#000000;--awb-bg-color-hover:#000000;--awb-bg-size:cover;--awb-border-radius:3px 3px 3px 3px;--awb-width-large:80%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.225%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.225%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:0.98%;--awb-spacing-left-medium:0.98%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.98%;--awb-spacing-left-small:0.98%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-5 md-text-align-center sm-text-align-center" style="--awb-content-alignment:left;--awb-font-size:28px;--awb-line-height:120%;--awb-text-color:#ffffff;--awb-text-font-family:"Bai Jamjuree";--awb-text-font-style:normal;--awb-text-font-weight:700;"><p>Onlim Business Live Chat</p></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_2_3 2_3 fusion-flex-column" style="--awb-padding-right-small:16px;--awb-padding-left-small:16px;--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.47%;--awb-margin-bottom-large:10%;--awb-spacing-left-large:1.47%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:1.3066666666667%;--awb-margin-bottom-medium:10%;--awb-spacing-left-medium:1.3066666666667%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.98%;--awb-margin-bottom-small:30%;--awb-spacing-left-small:0.98%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="accordian fusion-accordian" style="--awb-border-size:1px;--awb-icon-size:26px;--awb-content-font-size:18px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#03090f;--awb-title-color:#363b3e;--awb-content-color:#363b3e;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:#03090f;--awb-title-font-family:"Bai Jamjuree";--awb-title-font-weight:300;--awb-title-font-style:normal;--awb-title-font-size:22px;--awb-content-font-family:"Open Sans";--awb-content-font-style:normal;--awb-content-font-weight:regular;"><div class="panel-group fusion-toggle-icon-unboxed" id="accordion-21098-3"><div class="fusion-panel panel-default panel-e3db3da3264932e74 fusion-toggle-has-divider"><div class="panel-heading"><h4 class="panel-title toggle" id="toggle_e3db3da3264932e74"><a class="active" aria-expanded="true" aria-controls="e3db3da3264932e74" role="button" data-toggle="collapse" data-target="#e3db3da3264932e74" href="#e3db3da3264932e74"><span class="fusion-toggle-icon-wrapper" aria-hidden="true"><i class="fa-fusion-box active-icon awb-icon-minus" aria-hidden="true"></i><i class="fa-fusion-box inactive-icon awb-icon-plus" aria-hidden="true"></i></span><span class="fusion-toggle-heading">How can my business benefit from a live chat?</span></a></h4></div><div id="e3db3da3264932e74" class="panel-collapse collapse in" aria-labelledby="toggle_e3db3da3264932e74"><div class="panel-body toggle-content fusion-clearfix"> <ul> <li><span style="font-size: 16px;">Simple & fast communication with website visitors</span></li> <li><span style="font-size: 16px;">Instant response possible</span></li> <li><span style="font-size: 16px;">Lead generation</span></li> <li><span style="font-size: 16px;">Email notification for requests that are outside of service hours</span></li> </ul></div></div></div><div class="fusion-panel panel-default panel-68f114aab56cd7f76 fusion-toggle-has-divider" style="--awb-title-color:#363b3e;"><div class="panel-heading"><h4 class="panel-title toggle" id="toggle_68f114aab56cd7f76"><a aria-expanded="false" aria-controls="68f114aab56cd7f76" role="button" data-toggle="collapse" data-target="#68f114aab56cd7f76" href="#68f114aab56cd7f76"><span class="fusion-toggle-icon-wrapper" aria-hidden="true"><i class="fa-fusion-box active-icon awb-icon-minus" aria-hidden="true"></i><i class="fa-fusion-box inactive-icon awb-icon-plus" aria-hidden="true"></i></span><span class="fusion-toggle-heading">I want a live chat for my website, how can I get started?</span></a></h4></div><div id="68f114aab56cd7f76" class="panel-collapse collapse" aria-labelledby="toggle_68f114aab56cd7f76"><div class="panel-body toggle-content fusion-clearfix"> <p><span style="font-size: 16px;">Onlim Business Live Chat can be tested for free for 14 days, no credit card required & it can be canceled any time. All you need to do is register on our <a href="/en/chatbot/technology/live-chat/">live chat product age</a>.</span></p></div></div></div><div class="fusion-panel panel-default panel-cc3cd0b2d6c0363ec fusion-toggle-has-divider"><div class="panel-heading"><h4 class="panel-title toggle" id="toggle_cc3cd0b2d6c0363ec"><a aria-expanded="false" aria-controls="cc3cd0b2d6c0363ec" role="button" data-toggle="collapse" data-target="#cc3cd0b2d6c0363ec" href="#cc3cd0b2d6c0363ec"><span class="fusion-toggle-icon-wrapper" aria-hidden="true"><i class="fa-fusion-box active-icon awb-icon-minus" aria-hidden="true"></i><i class="fa-fusion-box inactive-icon awb-icon-plus" aria-hidden="true"></i></span><span class="fusion-toggle-heading">How much does the live chat cost?</span></a></h4></div><div id="cc3cd0b2d6c0363ec" class="panel-collapse collapse" aria-labelledby="toggle_cc3cd0b2d6c0363ec"><div class="panel-body toggle-content fusion-clearfix"> <p><span style="font-size: 16px;">After the 14-day free trial period, Onlim Business Live Chat is available at € 49,-/month (excl. VAT) without any risks and you can cancel any time.</span></p></div></div></div><div class="fusion-panel panel-default panel-3c43422d017ba15eb fusion-toggle-has-divider"><div class="panel-heading"><h4 class="panel-title toggle" id="toggle_3c43422d017ba15eb"><a aria-expanded="false" aria-controls="3c43422d017ba15eb" role="button" data-toggle="collapse" data-target="#3c43422d017ba15eb" href="#3c43422d017ba15eb"><span class="fusion-toggle-icon-wrapper" aria-hidden="true"><i class="fa-fusion-box active-icon awb-icon-minus" aria-hidden="true"></i><i class="fa-fusion-box inactive-icon awb-icon-plus" aria-hidden="true"></i></span><span class="fusion-toggle-heading">On which channels can the Onlim Business Live Chat be used?</span></a></h4></div><div id="3c43422d017ba15eb" class="panel-collapse collapse" aria-labelledby="toggle_3c43422d017ba15eb"><div class="panel-body toggle-content fusion-clearfix"> <p><span style="font-size: 16px;">The Onlim Business Live Chat can be integrated into all websites using a java code snippet. Additionally, the live chat can be connected to your Facebook.</span></p></div></div></div></div></div></div></div></div></div><div class="fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling lazyload" style="--link_hover_color: #00aef9;--link_color: #36383e;--awb-background-position:center top;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:15%;--awb-padding-bottom:5%;--awb-padding-top-medium:30%;--awb-padding-right-small:16px;--awb-padding-left-small:16px;--awb-background-size:cover;--awb-flex-wrap:wrap;" data-bg="https://onlim.com/wp-content/uploads/Subtract2.svg"><div class="fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-space-evenly fusion-flex-content-wrap" style="max-width:1275px;margin-left: calc(-2% / 2 );margin-right: calc(-2% / 2 );"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_2_5 2_5 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:40%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.45%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.45%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:1.96%;--awb-spacing-left-medium:1.96%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.98%;--awb-spacing-left-small:0.98%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-image-element" style="text-align:center;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);"><span class="fusion-imageframe imageframe-none imageframe-1 hover-type-none"><img fetchpriority="high" decoding="async" width="1496" height="1000" alt="The Ultimate Chatbot Guide" title="The Ultimate Chatbot Guide" src="https://onlim.com/wp-content/uploads/The-ultimate-chatbot-guide_Onlim-1.png" data-orig-src="https://onlim.com/wp-content/uploads/The-ultimate-chatbot-guide_Onlim-1.png" class="lazyload img-responsive wp-image-31038" srcset="data:image/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271496%27%20height%3D%271000%27%20viewBox%3D%270%200%201496%201000%27%3E%3Crect%20width%3D%271496%27%20height%3D%271000%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E" data-srcset="https://onlim.com/wp-content/uploads/The-ultimate-chatbot-guide_Onlim-1-200x134.png 200w, https://onlim.com/wp-content/uploads/The-ultimate-chatbot-guide_Onlim-1-400x267.png 400w, https://onlim.com/wp-content/uploads/The-ultimate-chatbot-guide_Onlim-1-600x401.png 600w, https://onlim.com/wp-content/uploads/The-ultimate-chatbot-guide_Onlim-1-800x535.png 800w, https://onlim.com/wp-content/uploads/The-ultimate-chatbot-guide_Onlim-1-1200x802.png 1200w, https://onlim.com/wp-content/uploads/The-ultimate-chatbot-guide_Onlim-1.png 1496w" data-sizes="auto" data-orig-sizes="(max-width: 820px) 100vw, (max-width: 640px) 100vw, 600px"/></span></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_2 1_2 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.96%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.96%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:1.96%;--awb-spacing-left-medium:1.96%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.98%;--awb-spacing-left-small:0.98%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-6 fusion-text-no-margin" style="--awb-font-size:14px;--awb-line-height:16px;--awb-letter-spacing:0.1em;--awb-text-transform:none;--awb-text-color:#1b569b;--awb-margin-bottom:4px;--awb-text-font-family:"Open Sans";--awb-text-font-style:normal;--awb-text-font-weight:700;"><p>LEARN MORE ABOUT THE TECHNOLOGY BEHIND IT</p></div><div class="fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-three" style="--awb-font-size:32px;"><h3 class="fusion-title-heading title-heading-left fusion-responsive-typography-calculated" style="margin:0;font-size:1em;--fontSize:32;line-height:1.2;"><p style="text-align: left;">The Ultimative Chatbot Guide</p></h3></div><div class="fusion-text fusion-text-7"><p style="text-align: left;"><span style="font-size: 16px; line-height: 167%;">A chatbot is a form of automated service – like a robot that customers can communicate with via chat. Chatbots that are able to learn can understand natural language and therefore do not need as specific commands. That means bots based on Machine Learning get smarter with every interaction.</span></p></div><ul style="--awb-iconcolor:#607d8b;--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;" class="fusion-checklist fusion-checklist-1 fusion-checklist-default type-icons"><li class="fusion-li-item"><span class="icon-wrapper circle-no"><i class="fusion-li-icon icon-ic_list_bulletpoint" aria-hidden="true"></i></span><div class="fusion-li-item-content">Chatbot basics & technology</div></li><li class="fusion-li-item"><span class="icon-wrapper circle-no"><i class="fusion-li-icon icon-ic_list_bulletpoint" aria-hidden="true"></i></span><div class="fusion-li-item-content">Chatbots for your company & implementation tips</div></li><li class="fusion-li-item"><span class="icon-wrapper circle-no"><i class="fusion-li-icon icon-ic_list_bulletpoint" aria-hidden="true"></i></span><div class="fusion-li-item-content">Statistics & 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