Effortlessly Publish with nDesk- Centralized Publishing & Support Platform

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px-4 lg:px-0 bg-custom-gradient-ten py-20 z-20"> <div class="text-center mx-auto max-w-4xl"> <h2 class="text-2xl lg:text-4xl capitalize font-bold leading-normal mb-4"> Services</h2> <div class="mt-8"> <p class="text-base text-gray-600">With nDesk's extensive publishing services, authors can effortlessly publish in journals regardless of size or volume.</p> <p class="text-base text-gray-600">Through nDesk, our centralized service platform, we have revolutionized how organizations handle support and development requests by streamlining operations, improving response times, and enhancing team productivity. Whether you鈥檙e dealing with high request volumes or complex tasks, nDesk is a one-stop solution designed to simplify your processes.</p> </div> </div> <div class="space-y-8 mt-14 mx-auto max-w-screen-xl"> <div class="w-full lg:w-3/4 mx-auto"> <div class="lg:grid lg:grid-cols-12 gap-4"> <div class="relative mx-auto mb-4 lg:mb-0 z-20 flex-shrink-0 before:absolute before:bg-primary-100 before:w-14 before:h-14 before:-top-3 before:-left-3 before:rounded-full before:-z-10"><img src="/wp-content/themes/Nova/assets/images/products/Effective request processing.svg" alt="" /></div> <div class="col-span-11"> <h3 class="text-xl lg:text-2xl font-semibold text-gray-700 mb-4">Centralized Ticketing System</h3> <p class="text-base text-gray-500">Streamline support operations with a single, integrated platform, providing complete visibility and control over all requests and interactions.</p> </div> </div> </div> <div class="w-full lg:w-3/4 mx-auto"> <div class="lg:grid lg:grid-cols-12 gap-4"> <div class="relative mx-auto mb-4 lg:mb-0 z-20 flex-shrink-0 before:absolute before:bg-primary-100 before:w-14 before:h-14 before:-top-3 before:-left-3 before:rounded-full before:-z-10"><img src="/wp-content/themes/Nova/assets/images/products/Flexible workflow.svg" alt="" /></div> <div class="col-span-11"> <h3 class="text-xl lg:text-2xl font-semibold text-gray-700 mb-4">Customizable Workflows</h3> <p class="text-base text-gray-500">Configure workflows that adapt to the specific needs of your support and development teams, streamlining processes and improving outcomes.</p> </div> </div> </div> <div class="w-full lg:w-3/4 mx-auto"> <div class="lg:grid lg:grid-cols-12 gap-4"> <div class="relative mx-auto mb-4 lg:mb-0 z-20 flex-shrink-0 before:absolute before:bg-primary-100 before:w-14 before:h-14 before:-top-3 before:-left-3 before:rounded-full before:-z-10"><img src="/wp-content/themes/Nova/assets/images/products/Reviewer Research and Management.svg" alt="" /></div> <div class="col-span-11"> <h3 class="text-xl lg:text-2xl font-semibold text-gray-700 mb-4">Automated Reminders</h3> <p class="text-base text-gray-500">Ensure prompt actions and responses on tickets with automated, customizable reminders for team members and stakeholders.</p> </div> </div> </div> <div class="w-full lg:w-3/4 mx-auto"> <div class="lg:grid lg:grid-cols-12 gap-4"> <div class="relative mx-auto mb-4 lg:mb-0 z-20 flex-shrink-0 before:absolute before:bg-primary-100 before:w-14 before:h-14 before:-top-3 before:-left-3 before:rounded-full before:-z-10"><img src="/wp-content/themes/Nova/assets/images/products/Real-time reporting and analysis.svg" alt="" /></div> <div class="col-span-11"> <h3 class="text-xl lg:text-2xl font-semibold text-gray-700 mb-4">Real-Time Reporting and Analytics</h3> <p class="text-base text-gray-500">Monitor helpdesk support performance and identify trends or bottlenecks with real-time data.</p> </div> </div> </div> <div class="w-full lg:w-3/4 mx-auto"> <div class="lg:grid lg:grid-cols-12 gap-4"> <div class="relative mx-auto mb-4 lg:mb-0 z-20 flex-shrink-0 before:absolute before:bg-primary-100 before:w-14 before:h-14 before:-top-3 before:-left-3 before:rounded-full before:-z-10"><img src="/wp-content/themes/Nova/assets/images/products/reviewer-research-and-management.png" alt="" /></div> <div class="col-span-11"> <h3 class="text-xl lg:text-2xl font-semibold text-gray-700 mb-4">API Integration</h3> <p class="text-base text-gray-500">Seamlessly connect nDesk with other business systems and tools for enhanced functionality.</p> </div> </div> </div> </div> </div> </section><section class="relative px-4 lg:px-0 bg-custom-gradient-eight py-20 z-20 before:hidden lg:before:block before:absolute before:bg-[url('../assets/img/white_dot.svg')] before:bg-contain before:bg-repeat before:bg-center before:w-full before:h-full before:overflow-hidden before:-z-10"> <div class="mx-auto max-w-screen-xl"> <div class="text-center mx-auto max-w-4xl"> <h2 class="text-base font-medium text-primary-600 mb-4">Why Choose nDesk?</h2> <div class="text-2xl lg:text-4xl capitalize font-bold leading-normal"> Streamlined, <span class="text-gray-400 mx-2">High-Volume</span> Support Management. </div> <div class="mt-8"> <p class="text-base text-gray-600">nDesk improves the efficiency of your support system with prompt query processing, scalable solutions, and real-time analytics for better decision-making.</p> </div> </div> <div class="grid grid-cols-1 lg:grid-cols-2 gap-x-8 gap-y-12 mt-16"> <div class="flex items-start gap-4"> <div class="flex items-center justify-center bg-white rounded-lg shadow-custom w-[40px] h-[40px] shrink-0"> <i data-feather="check-square" class="w-5 h-5 text-primary-800"></i> </div> <div class="space-y-2"> <h4 class="text-xl font-semibold text-gray-700 mb-4">Improved Query Handling</h4> <p>You can efficiently manage the entire ticketing process through: </p> <ul class="list-disc ms-6"> <li>Streamlined Ticketing System</li> <li>Faster Response Times</li> <li>Enhanced Support Efficiency</li> </ul> </div> </div> <div class="flex items-start gap-4"> <div class="flex items-center justify-center bg-white rounded-lg shadow-custom w-[40px] h-[40px] shrink-0"> <i data-feather="check-square" class="w-5 h-5 text-primary-800"></i> </div> <div class="space-y-2"> <h4 class="text-xl font-semibold text-gray-700 mb-4">Scalable Solutions</h4> <p>We offer: </p> <ul class="list-disc ms-6"> <li>Adaptable Workflows</li> <li>Third-Party Integration</li> <li>Personalized Solutions</li> </ul> </div> </div> <div class="flex items-start gap-4"> <div class="flex items-center justify-center bg-white rounded-lg shadow-custom w-[40px] h-[40px] shrink-0"> <i data-feather="check-square" class="w-5 h-5 text-primary-800"></i> </div> <div class="space-y-2"> <h4 class="text-xl font-semibold text-gray-700 mb-4">Real-Time Analytics</h4> <p>Maximize performance with real-time reporting capabilities and boost business outcomes with data-driven decision-making enabled by: </p> <ul class="list-disc ms-6"> <li>Instant Data Insights</li> <li>Performance Tracking</li> <li>Data-Backed Information</li> </ul> </div> </div> <div class="flex items-start gap-4"> <div class="flex items-center justify-center bg-white rounded-lg shadow-custom w-[40px] h-[40px] shrink-0"> <i data-feather="check-square" class="w-5 h-5 text-primary-800"></i> </div> <div class="space-y-2"> <h4 class="text-xl font-semibold text-gray-700 mb-4">High Volume Support </h4> <p>nDesk offers: </p> <ul class="list-disc ms-6"> <li>Scalable Support </li> <li>Flexibility: handles everything from small requests to high-volume support tickets</li> </ul> </div> </div> </div> </div> </section><section class="relative px-4 lg:px-0 py-20 bg-[#EEE8F4] z-20 before:absolute before:bg-[url('../assets/img/wave-shape.png')] before:top-0 before:right-0 before:bg-cover before:bg-repeat before:bg-center before:w-full before:h-full before:overflow-hidden before:-z-10"> <div class="mx-auto max-w-screen-xl"> <div class="text-center"> <h2 class="text-2xl lg:text-4xl font-bold text-gray-700 leading-tight mb-8">See How nDesk Can Transform Your Support Operations</h2> <div class="text-center"><a class="btn-primary w-fit mx-auto " href="https://novatechset.com/connect">Request a Demo</a></div> </div> </div> </section> <section class="py-28 px-4 lg:px-0 relative bg-custom-gradient-fourteen z-20 before:absolute before:bg-[url('../assets/img/dot_shape_three.svg')] before:bg-cover before:bg-no-repeat before:bg-right-bottom before:-bottom-36 before:right-0 before:w-[600px] before:h-full before:overflow-hidden before:-z-10"> <div class="mx-auto max-w-screen-xl"> <div class="grid lg:grid-cols-2 gap-8 mt-8"> <div> <h2 class="text-xl lg:text-4xl capitalize font-bold leading-normal text-gray-800 mb-8">Frequently <span class="text-gray-400">Asked</span> Questions </h2> </div> <div id="accordion-flush" data-accordion="collapse" data-active-classes="bg-[#FDE9ED] px-5 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