CINXE.COM

FOIA Requests | Consumer Financial Protection Bureau

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href=/foia-requests/submit-request/> Submit a FOIA or Privacy Act Request </a> </li><li> <a class="o-secondary-nav__link " href=/foia-requests/fee-schedule/> Fee Schedule </a> </li><li> <a class="o-secondary-nav__link " href=/foia-requests/faqs/> FOIA FAQs </a> </li><li> <a class="o-secondary-nav__link " href=/foia-requests/foia-electronic-reading-room/> FOIA Reports, Logs, and Frequently Requested Records </a> </li> </ul></li> </ul> </div> </nav> </aside> <div class="u-layout-grid__main" id="content__main"> <div class="block block--flush-top"> <h1>FOIA requests</h1> <div class="lead-paragraph"> <p data-block-key="nef70">The Freedom of Information Act (FOIA) is a law that enables members of the public to request records from the government. The Privacy Act provides individuals a way to request access to records about them.<br/></p> </div> </div> <div class="block block--flush-top"> <div class="o-full-width-text-group"> <div class="m-full-width-text"> <h2 id="" data-block-key="oba70">Expected timeframe</h2><p data-block-key="41sl9">The goal is to respond within the time frame outlined in the Freedom of Information Act, which is twenty working days or approximately one month from the receipt of the request, but our ability to meet this goal may vary with the complexity of the request. When the CFPB needs an extension of time to respond to your request it will notify you in writing and offer you the opportunity to modify or limit the scope of your request. Alternatively, you may agree to a different timetable for the processing of your request.</p> </div> </div> </div> <div class="block"> <div class="o-info-unit-group" id=&#34;our-work&#34; > <h2 id="our-work">Our work</h2> <div class="content-l"> <div class="content-l__col content-l__col-1-2"> <div class="m-info-unit"> <div class="m-info-unit__heading-text"> <h3 id="submit-a-request">Submit a request</h3> </div><div class="m-info-unit__content"> <p data-block-key="nwzgz">Follow the instructions and fill out a form to create a new request under either FOIA or the Privacy Act.</p> <ul class="m-list m-list--links u-mt15"> <li class="m-list__item"><a class="a-link a-link--jump" href="/foia-requests/submit-request/"> <span class="a-link__text">Submit a FOIA or Privacy Act request</span> </a> </li> </ul> </div> </div> </div> <div class="content-l__col content-l__col-1-2"> <div class="m-info-unit"> <div class="m-info-unit__heading-text"> <h3 id="fee-schedule">Fee schedule</h3> </div><div 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content-l__col-1-2"> <div class="m-info-unit"> <div class="m-info-unit__heading-text"> <h3 id="foia-reports-logs-and-frequently-requested-records">FOIA reports, logs, and frequently requested records</h3> </div><div class="m-info-unit__content"> <p data-block-key="3a0ab">View our published reports, logs, and frequently requested records.</p><p data-block-key="wypxy"></p><p data-block-key="5sx48"></p><p data-block-key="b3yes"></p><p data-block-key="vq3ws"></p><p data-block-key="yrue2"></p><p data-block-key="bc998"></p><p data-block-key="s3ld6"></p> <ul class="m-list m-list--links u-mt15"> <li class="m-list__item"><a class="a-link a-link--jump" href="/foia-requests/foia-electronic-reading-room/"> <span class="a-link__text">Browse our electronic reading room</span> </a> </li> </ul> </div> </div> </div> </div> </div> </div> <aside class="o-prefooter"> <div class="block block--flush-top"> <div class="o-sidebar-contact-info"> <header class="m-slug-header"> <h2 class="m-slug-header__heading"> Contact Information </h2> </header> <div class="o-sidebar-contact-info__content"> <h3>FOIA requests</h3> <p data-block-key="cch9b">Submit a Freedom of Information Act request, including all the required information, or inquire about our FOIA request process.</p><h5 data-block-key="82pur">Acting FOIA MANAGER</h5><p data-block-key="1un48">Paul Levitan<br/></p> </div> <div class="m-contact m-contact-email"> <span class="h5"> <svg xmlns="http://www.w3.org/2000/svg" aria-hidden="true" class="cf-icon-svg cf-icon-svg--email" viewBox="0 0 17 19"><path d="M16.417 6.823v7.809a.557.557 0 0 1-.556.555H1.139a.557.557 0 0 1-.556-.555V6.823a.557.557 0 0 1 .556-.555h14.722a.557.557 0 0 1 .556.555m-14.722.92v6.146l4.463-2.89zm12.223-.364H3.082l4.463 3.257a1.78 1.78 0 0 0 1.91 0zM3.45 14.076h10.096L9.864 11.69a2.93 2.93 0 0 1-2.728 0zm11.855-.184v-6.15L10.842 11z"/></svg> Email </span> <p> <a href="mailto:FOIA@consumerfinance.gov"> FOIA@consumerfinance.gov </a><br> </p> </div> <div class="m-contact m-contact-phone"> <span class="h5"><svg xmlns="http://www.w3.org/2000/svg" aria-hidden="true" class="cf-icon-svg cf-icon-svg--phone" viewBox="0 0 16 19"><path d="M14.654 5.775 9.94 8.499l-.118-.204a2.13 2.13 0 0 1-.283-1.092 16.4 16.4 0 0 0-4.873 2.825 2.1 2.1 0 0 1 .795.785l.119.204-4.716 2.724-.118-.204a2.43 2.43 0 0 1 .481-2.881A16 16 0 0 1 5.97 6.61a15.8 15.8 0 0 1 6.076-2.11 3 3 0 0 1 .397-.035l.062-.004v.004a2.31 2.31 0 0 1 2.031 1.106zM1.417 14.7l4.716-2.724.249.432a.606.606 0 0 1-.22.825l-3.67 2.12a.606.606 0 0 1-.825-.221zm14.04-7.535a.606.606 0 0 1-.22.826l-3.67 2.12a.606.606 0 0 1-.825-.222l-.25-.431 4.716-2.724z"/></svg> Phone</span> <p> <a href="tel:8554443642">(855) 444-3642</a> <br> <span>855444FOIA</span> </p> </div> <div class="m-contact m-contact-address"> <span class="h5"><svg xmlns="http://www.w3.org/2000/svg" aria-hidden="true" class="cf-icon-svg cf-icon-svg--mail" viewBox="0 0 17 19"><path d="M16.417 6.823v7.809a.557.557 0 0 1-.556.555H1.14a.557.557 0 0 1-.556-.555V6.823a.557.557 0 0 1 .556-.555h14.72a.557.557 0 0 1 .556.555zM1.695 7.38v6.697h13.61V7.379zm8.26 2.258H3.853v1.112h6.102zm0 2.174H3.853v1.111h6.102zm4.24-1.045V8.498h-2.24v2.268z"/></svg> Mail</span> <p> <span>CFPB, Attn: Chief FOIA Officer</span><br> <span>1700 G Street NW</span><br> <span>Washington</span>, <span>D.C.</span> <span>20552</span> </p> </div> </div> </div> <div class="block"> <div class="m-related-links"> <header class="m-slug-header"> <h2 class="m-slug-header__heading" id="important-links"> Important Links </h2> </header> <ul class="m-list m-list--links"> <li class="m-list__item"> <a href="/foia-requests/fee-schedule/" class="a-link a-link--jump"> <span class="a-link__text">FOIA fee schedule</span> </a> </li> <li class="m-list__item"> <a href="/about-us/the-bureau/leadership-calendar/" class="a-link a-link--jump"> <span class="a-link__text">Leadership calendar</span> </a> </li> <li class="m-list__item"> <a href="/data-research/consumer-complaints/" class="a-link a-link--jump"> <span class="a-link__text">Consumer Complaint Database</span> </a> </li> <li class="m-list__item"> <a class="a-link a-link--jump" href="https://www.govinfo.gov/content/pkg/FR-2013-02-15/pdf/2013-01737.pdf"> <span class="a-link__text">Disclosure of records and information, final rule (12 CFR Part 1070)</span> <svg aria-hidden="true" class="cf-icon-svg cf-icon-svg--external-link" viewbox="0 0 14 19" xmlns="http://www.w3.org/2000/svg"><path d="M13.017 3.622v4.6a.554.554 0 0 1-1.108 0V4.96L9.747 7.122a1.7 1.7 0 0 1 .13.646v5.57A1.664 1.664 0 0 1 8.215 15h-5.57a1.664 1.664 0 0 1-1.662-1.663v-5.57a1.664 1.664 0 0 1 1.662-1.662h5.57A1.65 1.65 0 0 1 9 6.302l2.126-2.126H7.863a.554.554 0 1 1 0-1.108h4.6a.554.554 0 0 1 .554.554M8.77 8.1l-2.844 2.844a.554.554 0 0 1-.784-.783l2.947-2.948H2.645a.555.555 0 0 0-.554.555v5.57a.555.555 0 0 0 .554.553h5.57a.555.555 0 0 0 .554-.554z"></path></svg></a> </li> <li class="m-list__item"> <a class="a-link a-link--jump" href="https://www.govinfo.gov/content/pkg/FR-2018-09-12/pdf/2018-19384.pdf"> <span class="a-link__text">See Final Rule Update - October 12, 2018</span> <svg aria-hidden="true" class="cf-icon-svg cf-icon-svg--external-link" viewbox="0 0 14 19" xmlns="http://www.w3.org/2000/svg"><path d="M13.017 3.622v4.6a.554.554 0 0 1-1.108 0V4.96L9.747 7.122a1.7 1.7 0 0 1 .13.646v5.57A1.664 1.664 0 0 1 8.215 15h-5.57a1.664 1.664 0 0 1-1.662-1.663v-5.57a1.664 1.664 0 0 1 1.662-1.662h5.57A1.65 1.65 0 0 1 9 6.302l2.126-2.126H7.863a.554.554 0 1 1 0-1.108h4.6a.554.554 0 0 1 .554.554M8.77 8.1l-2.844 2.844a.554.554 0 0 1-.784-.783l2.947-2.948H2.645a.555.555 0 0 0-.554.555v5.57a.555.555 0 0 0 .554.553h5.57a.555.555 0 0 0 .554-.554z"></path></svg></a> </li> <li class="m-list__item"> <a class="a-link a-link--jump" href="https://www.justice.gov/oip"> <span class="a-link__text">Department of Justice, Office of Information Policy</span> <svg aria-hidden="true" class="cf-icon-svg cf-icon-svg--external-link" viewbox="0 0 14 19" xmlns="http://www.w3.org/2000/svg"><path d="M13.017 3.622v4.6a.554.554 0 0 1-1.108 0V4.96L9.747 7.122a1.7 1.7 0 0 1 .13.646v5.57A1.664 1.664 0 0 1 8.215 15h-5.57a1.664 1.664 0 0 1-1.662-1.663v-5.57a1.664 1.664 0 0 1 1.662-1.662h5.57A1.65 1.65 0 0 1 9 6.302l2.126-2.126H7.863a.554.554 0 1 1 0-1.108h4.6a.554.554 0 0 1 .554.554M8.77 8.1l-2.844 2.844a.554.554 0 0 1-.784-.783l2.947-2.948H2.645a.555.555 0 0 0-.554.555v5.57a.555.555 0 0 0 .554.553h5.57a.555.555 0 0 0 .554-.554z"></path></svg></a> </li> <li class="m-list__item"> <a class="a-link a-link--jump" href="https://www.archives.gov/ogis"> <span class="a-link__text">The Office of Government Information Services | National Archives</span> <svg aria-hidden="true" class="cf-icon-svg cf-icon-svg--external-link" viewbox="0 0 14 19" xmlns="http://www.w3.org/2000/svg"><path d="M13.017 3.622v4.6a.554.554 0 0 1-1.108 0V4.96L9.747 7.122a1.7 1.7 0 0 1 .13.646v5.57A1.664 1.664 0 0 1 8.215 15h-5.57a1.664 1.664 0 0 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