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Get Help & Support With Your Tripod Website | Tripod.com

<!DOCTYPE HTML> <!--[if lt IE 7 ]> <html lang="en" class="ieAll ie6"> <![endif]--> <!--[if IE 7 ]> <html lang="en" class="ieAll ie7"> <![endif]--> <!--[if IE 8 ]> <html lang="en" class="ieAll ie8"> <![endif]--> <!--[if IE 9 ]> <html lang="en" class="ie9"> <![endif]--> <!--[if (gt IE 9)|!(IE)]><!--> <html lang="en"> <!--<![endif]--> <head> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" /> <meta name="description" content="Get in touch with customer service, web hosting questions, Zeeblio help, FAQs, HTML bascis and more can all be found here." /> <meta name="keywords" content="create a website, how to build a website, start a website, create a blog, web hosting, website templates, website builder" /> <title>Get Help &amp; Support With Your Tripod Website | Tripod.com</title> <meta name="viewport" content="width=device-width, initial-scale = 1.0, maximum-scale = 1.0" /> <link rel="apple-touch-icon" sizes="57x57" href="https://ly.lygo.net/ly/tpSite/images/57x57.png"/> <link rel="apple-touch-icon" sizes="72x72" href="https://ly.lygo.net/ly/tpSite/images/72x72.png"/> <link rel="apple-touch-icon" sizes="114x114" href="https://ly.lygo.net/ly/tpSite/images/114x114.png"/> <meta name="msapplication-TileImage" content="https://ly.lygo.net/ly/tpSite/images/57x57.png" /> <meta name="msapplication-TileColor" content="#ebe9d9" /> <link href="https://ly.lygo.net/ly/tpSite/images/favicon.ico" rel="icon" type="image/png" /> <link href="https://ly.lygo.net/ly/tpSite/css/tpStyle.css" rel="stylesheet" type="text/css" /> <!--[if lte IE 8]> <script src="https://ly.lygo.net/ly/js/html5.js" type="text/javascript"></script> <![endif]--> </head> <body id="interior" class="helpPage"> <section id="page" class="pageWrap"> <script src="https://ly.lygo.net/ly/js/jquery-1.8.2.min.js"></script> <script src="https://ly.lygo.net/ly/js/jquery.ba-hashchange.min.js" type="text/javascript"></script> <script src="https://ly.lygo.net/ly/tpSite/js/tp.js" type="text/javascript"></script> <!-- cpanel header --> <section id="topBar" class=""> <div class="topBarInfo"> <span class="member transition"> <a href="/adm/redirect/www/bin/membership/login" rel="nofollow" title="Login to your Tripod account" id="loginLink">Login</a> <span class="or">or</span> <a href="https://www.tripod.lycos.com/pricing/" title="Sign up for a Tripod.com account and build a website today!">Sign Up</a> </span> <div class="hide loginBOX boxShadow logArea"> <div class="loginInside"> <!-- <h2 class="clearfix"> Login --> <a href="#" class="logclose-btn" title="Close">X</a> <!-- </h2> --> <form name="form1login" id="loginForm" action="/bin/membership/login" method="POST"> <fieldset> <input type="hidden" name="redirect" value="" /> <div class="lgnGroup"> <label for="u">Member Name:</label> <input type="text" id="username" name="u" class="input" maxlength="40" value="" placeholder="Member Name" /> </div> <div class="lgnGroup"> <label for="p">Password:</label> <input type="password" id="passWORD" name="p" class="input" maxlength="40" value="" placeholder="Password" /> </div> <input type="submit" value="Go" class="blue button btn rounded transition loginButton" id="lbSubmit" /> </fieldset> <ul class="loginHelp"> <li><a href="https://registration.lycos.com/forgot.php?m_PR=26" title="Reset password form" rel="nofollow">Reset Password</a></li> <li><a href="https://www.tripod.lycos.com/help/password.tmpl" rel="nofollow" title="Login help">Password Help</a></li> </ul> </form> </div> </div><!-- end loginBOX --> </div> </section> <!-- logged out --> <header class="baseHeader"> <div class="logoContainer"> <div class="container"> <h1 class="logo"><a href="https://www.tripod.lycos.com/" title="Tripod.com"><img src="https://ly.lygo.net/ly/tpSite/images/tripodLogo.png" alt="Tripod.com logo" /><span>Tripod.com</span></a></h1> <nav> <ul> <li><a href="https://www.tripod.lycos.com/features/" title="Check out other great Tripod features" class="featuresLink">Features</a></li> <li><a href="https://www.tripod.lycos.com/pricing/" title="Tripod plan comparisons and pricing" class="pricingLink">Pricing</a></li> <li><a href="http://helpdesk.lycos.com/" title="Help and support for your Tripod and Lycos Publish websites" class="helpLink" target="_blank" rel="noreferer noopener">Help</a></li> </ul> </nav> </div> </div> </header> <div id="freeBox"> <div class="freeBoxInner"> <a class="free-close btn blue rounded" href="#" title="close this here window" rel="nofollow">close</a> <iframe id="freeBoxFrame" src="about:blank" data-src="/bin/membership/pref_link?to=buy&amp;m_ORIGIN=&amp;m_DL_USA_Tripod_Free=1&amp;view=iframe"></iframe> </div> </div> <div id="divider"></div> <section id="content" class="container helpPage"> <h1 class="mPageTitle">Quick Tips</h1> <section class="helpDivide"> <article> <h3><h3 class="icon zee"><span></span>Lycos Publish<br />Help</h3> <p> Get help with your new Lycos Publish site.. If we are missing something, you can fill out the form to request a new tutorial. </p> <ul class="list"> <li><a href="http://helpdesk.publish.lycos.com/" title="Visit the helpsite for the Lycos Publish website builder">Lycos Publish Help Site</a></li> </ul> </article> <article> <h3>Knowledge Base &amp; Support</h3> <p> Visit our <a href="http://helpdesk.lycos.com/support/solutions" title="Knowledge Base" target="_blank" rel="nofollow noreferer noopener">Knowledge Base</a> to see how to videos and read articles about how to get the most out of Lycos Publish. </p> <p class="ticket"> If you still can't find an answer to your question, Tripod paid subscription members can <a href="http://helpdesk.lycos.com/support/tickets/new" title="Submit a support ticket" target="_blank" rel="nofollow noreferer noopener">submit a request ticket</a>. </p> <p class="forum"> All Tripod Members can share tips and tricks in the Lycos Publish Support Forum. <a href="http://helpdesk.lycos.com/support/discussions" title="Check out the Forum" target="_blank" rel="nofollow noreferer noopener">Check out the Forum!</a>. </p> </article> <article> <h3>Live Chat<br />Support</h3> <p> Need immediate support? Live Chat Support is avaiable to Tripod paid subscription members through our <a href="http://helpdesk.publish.lycos.com/" title="Support Center" rel="nofollow">Support Center</a>. </p> <p> Available Monday Mon - Fri, 9 AM to 4 PM Eastern Standard Time. </p> </article> </section> <h1 class="mPageTitle">Tripod Legacy Support</h1> <section class="helpDivide"> <article> <h3 class="icon zee"><span></span>Zeeblio<br />Help</h3> <p> Learn the ins and outs of the Zeeblio website builder at the Zeeblio Help Site. If we are missing something, you can fill out the form to request a new tutorial. </p> <ul class="list"> <li><a href="http://zeebliohelp.tripod.com/" title="Visit the helpsite for the Zeeblio website builder">Zeeblio Help Site</a></li> </ul> </article> <article> <h3>Tripod Hosting Services Help</h3> <ul class="toc"> <li><a href="/help/ftp_faq.tmpl" title="FTP F.A.Q.">FTP F.A.Q.</a></li> <li><a href="/help/password.tmpl" title="Password Recovery">Password Recovery</a></li> <li><a href="/help/subdomains.tmpl" title="Subdomains">Subdomains</a></li> </ul> </article> <article> <h3>General Web Development</h3> <ul class="toc"> <li><a href="/help/genWeb-css.tmpl" title="CSS Basics">CSS Basics</a></li> <li><a href="/help/genWeb-html.tmpl" title="HTML Basics">HTML Basics</a></li> <li><a href="/help/genWeb-templates.tmpl" title="HTML Template Library">HTML Template Library</a></li> <li><a href="/help/genWeb-SEO.tmpl" title="Improve your SEO" >Improve your Search Ranking</a></li> </ul> </article> </section> <section class="helpDivide"> <article> <h3>Knowledge Base &amp; Support</h3> <p> Visit our <a href="https://registration.lycos.com/helpcenter_passthrough.php?m_PR=26&amp;task=knowledge" title="Knowledge Base" target="_blank" rel="nofollow">Knowledge Base</a> to read popular and recent F.A.Q.s pertaining to Tripod's services. </p> <p class="ticket"> If you still can't find an answer to your question, you can <a href="https://registration.lycos.com/helpcenter_passthrough.php?m_PR=26&amp;deptID=16153&amp;task=ticket" title="Submit a support ticket" target="_blank" rel="nofollow">submit a request ticket</a>. </p> </article> <article> <h3>Live Chat<br />Support</h3> <p> Need immediate support? Live Chat Support is avaiable to Tripod paid subscription members through our <a href="https://cshelp.tripod.com/home" title="Support Center" rel="nofollow">Support Center</a>. </p> <p> Available Monday Mon - Fri, 9 AM to 4 PM Eastern Standard Time. </p> </article> </section> </section> </section> <!-- <section class="outro"> <div class="container txt_center"> <a href="/bin/membership/pref_link?to=buy&amp;plan=free&amp;m_CBURL=http%3A%2F%2Fwww.tripod.lycos.com/" class="btn green rounded freeSignupBtn" title="Build your free tripod website today">Get Started For Free!</a> </div> </section> --> <footer class="baseFooter"> <section class="container overflow"> <!-- Testing --> <!-- Testing --> <!-- this only displays if it's NOT the home page --> </section><!-- end container --> <ul class="footerList container"> <li><a href="https://www.tripod.lycos.com/features/" title="Tripod Features">Features</a></li> <li><a href="https://www.tripod.lycos.com/pricing/" title="Plan Pricing">Pricing</a></li> <li><a href="https://registration.lycos.com/helpcenter_passthrough.php?m_PR=26&amp;task=knowledge" title="Tripod Knowledge Base">Help</a></li> <li><a href="https://www.tripod.lycos.com/sotm/index.tmpl" title="See featured Tripod Member sites">Member Sites</a></li> <li><a href="https://www.tripod.lycos.com/help/" title="Tripod Help">Quick Tips</a></li> <li><a href="https://www.tripod.lycos.com/about.tmpl" title="About Tripod">About</a></li> </ul> <!-- LIVE SUPPORT IF/ELSE --> <!-- SITE-WIDE FOOTER: COPYRIGHT, LEGAL, ETC, SOCIAL --> <section class="bookEnd"> <ul class="overflow bookEndCenter container"> <li> <script> (function(){ var copyright = new Date(); document.write( "&copy; " + copyright.getFullYear() ); })(); </script> <a title="Lycos Inc." href="https://www.lycos.com/">Lycos Inc</a>. All Rights Reserved.</li> <li><a rel="nofollow" title="Subscription Agreement" href="http://info.lycos.com/resources/terms-of-service/subscription-agreement">Subscription Agreement</a></li> <li><a rel="nofollow" title="Lycos Network Legal" href="http://info.lycos.com/resources/terms-of-service">Terms of Service</a></li> <li><a rel="nofollow" title="Lycos Privacy Policy" href="http://info.lycos.com/resources/privacy-policy">Privacy</a></li> <li><a rel="nofollow" title="Registrant Rights and Responsibilities Under the 2009 Registrar Accreditation Agreement" href="http://promo-manager.server-secure.com/ch/9078/y9yh45/368274/3b31d14sjw.html">ICANN Registrant Rights</a></li> <li class="social-list"> <a href="https://www.facebook.com/tripodclub" title="Friend Tripod on Facebook" class="fbTP">Facebook</a> <a href="https://twitter.com/tripod" title="Follow Tripod on Twitter" class="twTP">Twitter</a> <a href="http://vimeo.com/tripod" title="Watch Tripod's videos" class="viTP">Vimeo</a> </li> </ul> </section> <!-- Google Analytics --> <script type="text/javascript"> var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA-2342215-55']); _gaq.push(['_trackPageview']); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 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