Support : Lycos

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var attachment_size = 20; var blocked_extensions = ""; </script> </head> <body> <div class="page"> <header class="banner"> <div class="banner-wrapper"> <div class="banner-title"> <a href="/support/home"class='portal-logo'><span class="portal-img"><i></i> <img src='https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/29000544462/logo/0Bozk3-FKTIhxfZhTMXOIQISHb0BD4bfsA.png' alt="Logo" onerror="default_image_error(this)" data-type="logo" /> </span></a> <h1 class="ellipsis heading">Lycos</h1> </div> <nav class="banner-nav"> <div class="welcome">Welcome <b></b> </div> <b><a href="/support/login"><b>Login</b></a></b>  <b><a href="/support/signup"><b>Sign up</b></a></b> </nav> </div> </header> <nav class="page-tabs" > <a data-toggle-dom="#header-tabs" href="#" data-animated="true" class="mobile-icon-nav-menu show-in-mobile"></a> <div class="nav-link" id="header-tabs"> <a href="/support/home" class="active">Home</a> <a href="/support/solutions" class="">Solutions</a> </div> </nav>  <section class="help-center rounded-6"> <div class="hc-search"> <div class="hc-search-c"> <h2 class="heading hide-in-mobile">How can we help you today?</h2> <form class="hc-search-form print--remove" autocomplete="off" action="/support/search" id="hc-search-form" data-csrf-ignore="true"> <div class="hc-search-input"> <label for="support-search-input" class="hide">Enter your search term here...</label> <input placeholder="Enter your search term here..." type="text" name="term" class="special" value="" rel="page-search" data-max-matches="10" id="support-search-input"> </div> <div class="hc-search-button"> <button class="btn btn-primary" aria-label="Search" type="submit" autocomplete="off"> <i class="mobile-icon-search hide-tablet"></i> <span class="hide-in-mobile"> Search </span> </button> </div> </form> </div> </div> <div class="hc-nav nav-with-contact "> <nav> <div> <a href="/support/tickets/new" class="mobile-icon-nav-newticket new-ticket ellipsis" title="New support ticket"> <span> New support ticket </span> </a> </div> <div> <a href="/support/tickets" class="mobile-icon-nav-status check-status ellipsis" title="Check ticket status"> <span>Check ticket status</span> </a> </div> <div> <a href="tel:We do not offer phone support at this time" class="mobile-icon-nav-contact contact-info ellipsis"> <span dir='ltr'>We do not offer phone support at this time</span> </a> </div> </nav> </div> </section>  <div class="alert alert-with-close notice" id="noticeajax" style="display:none;"></div> <div class="c-wrapper"> <section class="main content rounded-6 min-height-on-desktop fc-portal-solution-home" id="solutions-index-home"> <h2 class="heading">Knowledge base</h2> <div class="cs-s"> <h3 class="heading"><a href="/support/solutions/29000009230">General</a></h3> <div class="cs-g-c"> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/29000013927" title="FAQ"> FAQ <span class='item-count'>1</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000015520-how-do-i-reset-my-password-">How do I reset my password?</a> </div> </li> </ul> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/29000013928" title="Getting Started"> Getting Started <span class='item-count'>0</span></a> </div> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/29000051352" title="System Status Updates"> System Status Updates <span class='item-count'>1</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011730-current-system-status">Current System Status</a> </div> </li> </ul> </section> </div> </div> <div class="cs-s"> <h3 class="heading"><a href="/support/solutions/29000033674">Lycos Publish</a></h3> <div class="cs-g-c"> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/29000051719" title="Getting Started"> Getting Started <span class='item-count'>2</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000012739-website-building-basics-getting-prepared">Website Building Basics - Getting Prepared</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000014219-what-is-lycos-publish-a-short-q-a">What is Lycos Publish? A short Q&A</a> </div> </li> </ul> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/29000051720" title="Advanced Topics"> Advanced Topics <span class='item-count'>1</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000012743-how-to-add-a-custom-domain-name-to-your-lycos-publish-site">How to add a custom domain name to your Lycos Publish site</a> </div> </li> </ul> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/29000051721" title="Troubleshooting"> Troubleshooting <span class='item-count'>0</span></a> </div> </section> </div> </div> <div class="cs-s"> <h3 class="heading"><a href="/support/solutions/29000033567">Tripod</a></h3> <div class="cs-g-c"> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/29000051351" title="Customer Service_3"> Customer Service_3 <span class='item-count'>1</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000017460-how-to-upload-images-in-zeeblio">How to Upload Images in Zeeblio</a> </div> </li> </ul> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/29000052231" title="Premium"> Premium <span class='item-count'>1</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000015561-how-to-use-ftp-to-access-your-tripod-premium-account-zeeblio-beta-and-zeeblio-">How to use FTP to access your Tripod Premium Account (Zeeblio Beta and Zeeblio)</a> </div> </li> </ul> </section> </div> </div> <div class="cs-s"> <h3 class="heading"><a href="/support/solutions/29000033561">Lycos Search</a></h3> <div class="cs-g-c"> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/29000051333" title="General Help_1"> General Help_1 <span class='item-count'>4</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011675-can-i-use-lycos-search-on-my-smartphone-">Can I use Lycos Search on my Smartphone?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011676-how-do-i-conduct-a-search-using-lycos-">How do I conduct a search using Lycos?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011677-how-do-i-add-my-website-listing-to-lycos-search-results-">How do I add my website listing to Lycos Search results?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011678-how-can-i-remove-my-own-listing-from-lycos-search-results-">How can I remove my own listing from Lycos Search results?</a> </div> </li> </ul> </section> </div> </div> <div class="cs-s"> <h3 class="heading"><a href="/support/solutions/29000033563">Gamesville</a></h3> <div class="cs-g-c"> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/29000051345" title="Customer Service_1"> Customer Service_1 <span class='item-count'>1</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011717-how-do-i-contact-gamesville-customer-service-">How do I contact Gamesville Customer Service?</a> </div> </li> </ul> </section> </div> </div> <div class="cs-s"> <h3 class="heading"><a href="/support/solutions/29000033564">Lycos Mail</a></h3> <div class="cs-g-c"> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/29000051342" title="Settings"> Settings <span class='item-count'>9</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011652-how-do-i-set-an-allowed-and-blocked-senders-list-">How do I set an Allowed and Blocked Senders List? </a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011653-how-do-i-create-my-email-signature-">How do I create my email Signature?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011654-how-do-i-change-the-language-for-my-lycos-mail-">How do I change the language for my Lycos Mail?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011655-how-do-i-enable-my-auto-reply-">How do I enable my auto-reply?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011656-how-do-i-set-the-time-zone-">How do I set the time zone?</a> </div> </li> </ul><a href="/support/solutions/folders/29000051342" class="see-more">View all 9</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/29000051343" title="Using Lycos Mail"> Using Lycos Mail <span class='item-count'>18</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011660-what-are-personal-email-folders-">What are personal email folders?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011661-how-do-i-insert-or-edit-a-hyperlink-in-an-email-">How do I insert or edit a hyperlink in an email?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011662-what-are-the-email-size-and-storage-limits-">What are the email size and storage limits?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011663-how-do-i-view-an-email-message-header-">How do I view an email message header?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011664-can-i-rename-or-remove-the-inbox-sent-items-drafts-spam-or-trash-folders-">Can I rename or remove the Inbox, Sent Items, Drafts, Spam, or Trash folders?</a> </div> </li> </ul><a href="/support/solutions/folders/29000051343" class="see-more">View all 18</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/29000051346" title="POP and IMAP"> POP and IMAP <span class='item-count'>3</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011640-how-are-pop-and-imap-different-">How are POP and IMAP different?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011646-how-do-i-download-email-from-a-pop3-account-">How do I download email from a POP3 account?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011715-how-do-i-access-my-lycos-mail-from-a-mobile-device-or-client-using-pop-or-imap-">How do I access my Lycos Mail from a mobile device or client using POP or IMAP?</a> </div> </li> </ul> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/29000051347" title="Billing and Premium Accounts"> Billing and Premium Accounts <span class='item-count'>5</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011650-what-is-lycos-mail-plus-and-how-much-does-it-cost-">What is Lycos Mail Plus and how much does it cost?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011651-how-do-i-view-my-billing-transactions-and-print-receipts-">How do I view my billing transactions and print receipts?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011718-how-do-i-upgrade-my-lycos-mail-account-to-a-plus-plan-">How do I upgrade my Lycos Mail account to a Plus plan?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011721-i-replaced-my-credit-card-how-do-i-add-a-new-credit-card-to-my-account-">I replaced my credit card. How do I add a new credit card to my account?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011724-how-do-i-view-my-billing-information-">How do I view my billing information?</a> </div> </li> </ul> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/29000051348" title="Sign In and Account Help"> Sign In and Account Help <span class='item-count'>11</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011647-why-do-i-need-to-provide-a-cell-phone-number-to-sign-up-for-a-lycos-mail-account-">Why do I need to provide a cell phone number to sign up for a Lycos Mail account?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011648-what-does-remember-me-on-this-computer-mean-">What does "Remember me on this computer" mean?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011649-how-do-i-update-my-secondary-email-address-for-my-lycos-account-in-order-to-retrieve-my-password-">How do I update my secondary email address for my Lycos account in order to retrieve my password?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011707-what-is-a-secondary-email-and-how-do-i-add-or-change-it-">What is a secondary email and how do I add or change it?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011709-how-do-i-sign-in-to-my-lycos-mail-account-">How do I sign in to my Lycos Mail account?</a> </div> </li> </ul><a href="/support/solutions/folders/29000051348" class="see-more">View all 11</a> </section> </div> </div> <div class="cs-s"> <h3 class="heading"><a href="/support/solutions/29000033565">Abuse and Copyright/IP Information</a></h3> <div class="cs-g-c"> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/29000051349" title="Helpful Resources"> Helpful Resources <span class='item-count'>4</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011638-copyright-and-intellectual-property">Copyright and Intellectual Property</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011639-lycos-abuse-policy">Lycos Abuse Policy</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011641-notice-for-claims-of-intellectual-property-violations-and-agent-for-notice">Notice for Claims of Intellectual Property Violations and Agent for Notice</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011727-internet-safety-and-security">Internet Safety and Security</a> </div> </li> </ul> </section> </div> </div> <div class="cs-s"> <h3 class="heading"><a href="/support/solutions/29000033566">Lycos Domains</a></h3> <div class="cs-g-c"> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/29000051350" title="General Domains Questions"> General Domains Questions <span class='item-count'>3</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011728-how-do-i-contact-lycos-domains-customer-service-">How do I contact Lycos Domains Customer Service?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000015674-how-to-purchase-a-domain">How to Purchase a Domain</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000028768-how-to-change-your-billing-information">How to change your billing information</a> </div> </li> </ul> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/29000052266" title="Domains Settings"> Domains Settings <span class='item-count'>7</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000015672-my-domain-is-suspended">My Domain is Suspended</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000028680-how-to-change-your-domain-s-name-servers">How to change your domain's name servers</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000028682-how-to-change-the-a-record-for-your-domain">How to change the A record for your domain</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000028684-how-to-make-dns-changes-for-your-domain">How to make DNS changes for your domain</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000028685-how-to-forward-your-domain-to-another-url">How to forward your domain to another URL</a> </div> </li> </ul><a href="/support/solutions/folders/29000052266" class="see-more">View all 7</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/29000057912" title="Domain Email"> Domain Email <span class='item-count'>5</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000041138-lycos-domain-standalone-email-faq">Lycos Domain Standalone Email FAQ</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000041383-how-do-i-download-my-lycos-domains-email-">How do I download my Lycos Domains Email?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000041623-how-to-create-a-mailbox-under-your-domain">How to create a mailbox under your domain</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000041624-how-to-change-the-password-of-a-mailbox-under-your-domain">How to change the password of a mailbox under your domain</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000042487-how-to-add-a-forwarding-alias-for-your-domain">How to add a forwarding alias for your domain</a> </div> </li> </ul> </section> </div> </div> <div class="cs-s"> <h3 class="heading"><a href="/support/solutions/29000033568">Angelfire</a></h3> <div class="cs-g-c"> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/29000051353" title="Customer Service_4"> Customer Service_4 <span class='item-count'>1</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/29000011731-how-do-i-contact-angelfire-customer-service-">How do I contact Angelfire Customer Service?</a> </div> </li> </ul> </section> </div> </div> </section> </div> <footer 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