FAQs | Manatee

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} }, "backgroundColor": { "type": "SITE_PALETTE_COLOR", "sitePaletteColor": { "colorName": "white", "alphaModifier": 1.0 } }, "navigationColor": { "type": "SITE_PALETTE_COLOR", "sitePaletteColor": { "colorName": "black", "alphaModifier": 1.0 } } }, "dropShadowOptions": { "enabled": false, "blur": { "unit": "px", "value": 12.0 }, "spread": { "unit": "px", "value": 0.0 }, "distance": { "unit": "px", "value": 12.0 } }, "borderOptions": { "enabled": false, "position": "bottom", "thickness": { "unit": "px", "value": 4.0 } }, "showPromotedElement": false, "buttonVariant": "primary", "blurBackground": { "enabled": false, "blurRadius": { "unit": "px", "value": 12.0 } }, "headerOpacity": { "unit": "%", "value": 100.0 } }" data-section-id="header" data-header-style="theme" data-language-picker="{ "enabled": false, "iconEnabled": false, "iconType": "globe", "flagShape": "shiny", "languageFlags": [ ] }" data-first-focusable-element tabindex="-1" style=" --solidHeaderBackgroundColor: hsla(var(--white-hsl), 1); --solidHeaderNavigationColor: hsla(var(--black-hsl), 1); --gradientHeaderBackgroundColor: hsla(var(--white-hsl), 1); --gradientHeaderNavigationColor: hsla(var(--black-hsl), 1); " > <div class="sqs-announcement-bar-dropzone"></div> <div class="header-announcement-bar-wrapper"> <a href="#page" class="header-skip-link sqs-button-element--primary" > Skip to Content </a> <style> @supports (-webkit-backdrop-filter: none) or (backdrop-filter: none) { .header-blur-background { } } </style> <div class="header-border" data-header-style="theme" data-header-usability-enabled="true" data-header-border="false" data-test="header-border" style=" " ></div> <div class="header-dropshadow" data-header-style="theme" data-header-usability-enabled="true" data-header-dropshadow="false" data-test="header-dropshadow" style=" " ></div> <div class='header-inner container--fluid header-mobile-layout-logo-left-nav-right header-layout-nav-right ' style=" " data-test="header-inner" >  <div class="header-background theme-bg--primary"></div> <div class="header-display-desktop" data-content-field="site-title">   <div class="header-title-nav-wrapper">  <div class=" header-title " data-animation-role="header-element" > <div class="header-title-logo"> <a href="/" data-animation-role="header-element"> <img elementtiming="nbf-header-logo-desktop" src="//images.squarespace-cdn.com/content/v1/60faebfb029676229b99d743/c83dbf47-ae26-4ed7-9d40-75f7f466b7bf/ManateeLogo_White.png?format=1500w" alt="Manatee" style="display:block" fetchpriority="high" loading="eager" decoding="async" data-loader="raw"> </a> </div> </div>  <div class="header-nav"> <div class="header-nav-wrapper"> <nav class="header-nav-list"> <div class="header-nav-item header-nav-item--folder header-nav-item--active"> <a class="header-nav-folder-title" href="/for-families" tabindex="-1" data-animation-role="header-element" aria-current="true" > For families </a> <div class="header-nav-folder-content"> <div class="header-nav-folder-item"> <a href="/our-care-model" > <span class="header-nav-folder-item-content"> Child & family therapy </span> </a> </div> <div class="header-nav-folder-item"> <a href="/parent-services" > <span class="header-nav-folder-item-content"> Parent counseling </span> </a> </div> <div class="header-nav-folder-item"> <a href="/our-pricing" > <span class="header-nav-folder-item-content"> Insurance and pricing </span> </a> </div> <div class="header-nav-folder-item"> <a href="/our-providers" > <span class="header-nav-folder-item-content"> Our providers </span> </a> </div> <div class="header-nav-folder-item header-nav-folder-item--active"> <a href="/faqs" aria-current="page" > <span class="header-nav-folder-item-content"> FAQs </span> </a> </div> </div> </div> <div class="header-nav-item header-nav-item--external"> <a href="/referral" target="_blank" data-animation-role="header-element">refer a patient</a> </div> <div class="header-nav-item header-nav-item--folder"> <a class="header-nav-folder-title" href="/for-partners" tabindex="-1" data-animation-role="header-element" > For partners </a> <div class="header-nav-folder-content"> <div class="header-nav-folder-item header-nav-folder-item--external"> <a href="/pediatricians" >Pediatricians</a> </div> <div class="header-nav-folder-item"> <a href="/our-outcomes" > <span class="header-nav-folder-item-content"> Clinical research </span> </a> </div> </div> </div> <div class="header-nav-item header-nav-item--folder"> <a class="header-nav-folder-title" href="/resources" tabindex="-1" data-animation-role="header-element" > Resources </a> <div class="header-nav-folder-content"> <div class="header-nav-folder-item"> <a href="/blog" > <span class="header-nav-folder-item-content"> Blog </span> </a> </div> <div class="header-nav-folder-item"> <a href="/manatee-app" > <span class="header-nav-folder-item-content"> The Manatee App </span> </a> </div> <div class="header-nav-folder-item"> <a href="/mental-health-resources" > <span class="header-nav-folder-item-content"> Mental Health Resources </span> </a> </div> <div class="header-nav-folder-item"> <a href="/back-to-school" > <span class="header-nav-folder-item-content"> Back-to-School </span> </a> </div> <div class="header-nav-folder-item"> <a href="/holiday-toolkit" > <span class="header-nav-folder-item-content"> Holiday Toolkit </span> </a> </div> </div> </div> </nav> </div> </div> </div>  <div class="header-actions header-actions--right"> <div class="showOnMobile"> </div> <div class="showOnDesktop"> </div> <div class="header-actions-action header-actions-action--cta" data-animation-role="header-element"> <a class="btn btn--border theme-btn--primary-inverse sqs-button-element--primary" href="https://home.getmanatee.com/consult" target="_blank" > get care </a> </div> </div> <style> .top-bun, .patty, .bottom-bun { height: 2px; } </style>  <div class="header-burger menu-overlay-has-visible-non-navigation-items " data-animation-role="header-element"> <button class="header-burger-btn burger" data-test="header-burger"> <span hidden class="js-header-burger-open-title visually-hidden">Open Menu</span> <span hidden class="js-header-burger-close-title visually-hidden">Close Menu</span> <div class="burger-box"> <div class="burger-inner header-menu-icon-tripleLineHamburger"> <div class="top-bun"></div> <div class="patty"></div> <div class="bottom-bun"></div> </div> </div> </button> </div> </div> <div class="header-display-mobile" data-content-field="site-title">   <div class="header-title-nav-wrapper">  <div class=" header-title " data-animation-role="header-element" > <div class="header-title-logo"> <a href="/" data-animation-role="header-element"> <img elementtiming="nbf-header-logo-desktop" src="//images.squarespace-cdn.com/content/v1/60faebfb029676229b99d743/c83dbf47-ae26-4ed7-9d40-75f7f466b7bf/ManateeLogo_White.png?format=1500w" alt="Manatee" style="display:block" fetchpriority="high" loading="eager" decoding="async" data-loader="raw"> </a> </div> </div>  <div class="header-nav"> <div class="header-nav-wrapper"> <nav class="header-nav-list"> <div class="header-nav-item header-nav-item--folder header-nav-item--active"> <a class="header-nav-folder-title" href="/for-families" tabindex="-1" data-animation-role="header-element" aria-current="true" > For families </a> <div class="header-nav-folder-content"> <div class="header-nav-folder-item"> <a href="/our-care-model" > <span class="header-nav-folder-item-content"> Child & family therapy </span> </a> </div> <div class="header-nav-folder-item"> <a href="/parent-services" > <span class="header-nav-folder-item-content"> Parent counseling </span> </a> </div> <div class="header-nav-folder-item"> <a href="/our-pricing" > <span class="header-nav-folder-item-content"> Insurance and pricing </span> </a> </div> <div class="header-nav-folder-item"> <a href="/our-providers" > <span class="header-nav-folder-item-content"> Our providers </span> </a> </div> <div class="header-nav-folder-item header-nav-folder-item--active"> <a href="/faqs" aria-current="page" > <span class="header-nav-folder-item-content"> FAQs </span> </a> </div> </div> </div> <div class="header-nav-item header-nav-item--external"> <a href="/referral" target="_blank" data-animation-role="header-element">refer a patient</a> </div> <div class="header-nav-item header-nav-item--folder"> <a class="header-nav-folder-title" href="/for-partners" tabindex="-1" data-animation-role="header-element" > For partners </a> <div class="header-nav-folder-content"> <div class="header-nav-folder-item header-nav-folder-item--external"> <a href="/pediatricians" >Pediatricians</a> </div> <div class="header-nav-folder-item"> <a href="/our-outcomes" > <span class="header-nav-folder-item-content"> Clinical research </span> </a> </div> </div> </div> <div class="header-nav-item header-nav-item--folder"> <a class="header-nav-folder-title" href="/resources" tabindex="-1" data-animation-role="header-element" > Resources </a> <div class="header-nav-folder-content"> <div class="header-nav-folder-item"> <a href="/blog" > <span class="header-nav-folder-item-content"> Blog </span> </a> </div> <div class="header-nav-folder-item"> <a href="/manatee-app" > <span class="header-nav-folder-item-content"> The Manatee App </span> </a> </div> <div class="header-nav-folder-item"> <a href="/mental-health-resources" > <span class="header-nav-folder-item-content"> Mental Health Resources </span> </a> </div> <div class="header-nav-folder-item"> <a href="/back-to-school" > <span class="header-nav-folder-item-content"> Back-to-School </span> </a> </div> <div class="header-nav-folder-item"> <a href="/holiday-toolkit" > <span class="header-nav-folder-item-content"> Holiday Toolkit </span> </a> </div> </div> </div> </nav> </div> </div> </div>  <div class="header-actions header-actions--right"> <div class="showOnMobile"> </div> <div class="showOnDesktop"> </div> <div class="header-actions-action header-actions-action--cta" data-animation-role="header-element"> <a class="btn btn--border theme-btn--primary-inverse sqs-button-element--primary" href="https://home.getmanatee.com/consult" target="_blank" > get care </a> </div> </div> <style> .top-bun, .patty, .bottom-bun { height: 2px; } </style>  <div class="header-burger menu-overlay-has-visible-non-navigation-items " data-animation-role="header-element"> <button class="header-burger-btn burger" data-test="header-burger"> <span hidden class="js-header-burger-open-title visually-hidden">Open Menu</span> <span hidden class="js-header-burger-close-title visually-hidden">Close Menu</span> <div class="burger-box"> <div class="burger-inner header-menu-icon-tripleLineHamburger"> <div class="top-bun"></div> <div class="patty"></div> <div class="bottom-bun"></div> </div> </div> </button> </div> </div> </div> </div>  <div class="header-menu header-menu--folder-list " data-section-theme="" data-current-styles="{ "layout": "navRight", "action": { "href": "https://home.getmanatee.com/consult", "buttonText": "get care", "newWindow": true }, "showSocial": false, "socialOptions": { "socialBorderShape": "none", "socialBorderStyle": "outline", "socialBorderThickness": { "unit": "px", "value": 1.0 } }, "sectionTheme": "dark", "menuOverlayAnimation": "fade", "cartStyle": "cart", "cartText": "Cart", "showEmptyCartState": true, "cartOptions": { "iconType": "solid-7", "cartBorderShape": "none", "cartBorderStyle": "outline", "cartBorderThickness": { "unit": "px", "value": 1.0 } }, "showButton": true, "showCart": false, "showAccountLogin": true, "headerStyle": "theme", "languagePicker": { "enabled": false, "iconEnabled": false, "iconType": "globe", "flagShape": "shiny", "languageFlags": [ ] }, "mobileOptions": { "layout": "logoLeftNavRight", "menuIcon": "doubleLineHamburger", "menuIconOptions": { "style": "tripleLineHamburger", "thickness": { "unit": "px", "value": 2.0 } } }, "dynamicOptions": { "border": { "enabled": false, "position": "allSides", "thickness": { "unit": "px", "value": 4.0 }, "color": { "type": "SITE_PALETTE_COLOR", "sitePaletteColor": { "colorName": "black", "alphaModifier": 1.0 } } } }, "solidOptions": { "headerOpacity": { "unit": "%", "value": 100.0 }, "border": { "enabled": false, "position": "allSides", "thickness": { "unit": "px", "value": 4.0 }, "color": { "type": "SITE_PALETTE_COLOR", "sitePaletteColor": { "colorName": "black", "alphaModifier": 1.0 } } }, "dropShadow": { "enabled": false, "blur": { "unit": "px", "value": 30.0 }, "spread": { "unit": "px", "value": 0.0 }, "distance": { "unit": "px", "value": 0.0 }, "color": { "type": "SITE_PALETTE_COLOR", "sitePaletteColor": { "colorName": "black", "alphaModifier": 1.0 } } }, "blurBackground": { "enabled": false, "blurRadius": { "unit": "px", "value": 12.0 } }, "backgroundColor": { "type": "SITE_PALETTE_COLOR", "sitePaletteColor": { "colorName": "white", "alphaModifier": 1.0 } }, "navigationColor": { "type": "SITE_PALETTE_COLOR", "sitePaletteColor": { "colorName": "black", "alphaModifier": 1.0 } } }, "gradientOptions": { "gradientType": "faded", "headerOpacity": { "unit": "%", "value": 90.0 }, "border": { "enabled": false, "position": "allSides", "thickness": { "unit": "px", "value": 4.0 }, "color": { "type": "SITE_PALETTE_COLOR", "sitePaletteColor": { "colorName": "black", "alphaModifier": 1.0 } } }, "dropShadow": { "enabled": false, "blur": { "unit": "px", "value": 30.0 }, "spread": { "unit": "px", "value": 0.0 }, "distance": { "unit": "px", "value": 0.0 }, "color": { "type": "SITE_PALETTE_COLOR", "sitePaletteColor": { "colorName": "black", "alphaModifier": 1.0 } } }, "blurBackground": { "enabled": false, "blurRadius": { "unit": "px", "value": 12.0 } }, "backgroundColor": { "type": "SITE_PALETTE_COLOR", "sitePaletteColor": { "colorName": "white", "alphaModifier": 1.0 } }, "navigationColor": { "type": "SITE_PALETTE_COLOR", "sitePaletteColor": { "colorName": "black", "alphaModifier": 1.0 } } }, "dropShadowOptions": { "enabled": false, "blur": { "unit": "px", "value": 12.0 }, "spread": { "unit": "px", "value": 0.0 }, "distance": { "unit": "px", "value": 12.0 } }, "borderOptions": { "enabled": false, "position": "bottom", "thickness": { "unit": "px", "value": 4.0 } }, "showPromotedElement": false, "buttonVariant": "primary", "blurBackground": { "enabled": false, "blurRadius": { "unit": "px", "value": 12.0 } }, "headerOpacity": { "unit": "%", "value": 100.0 } }" data-section-id="overlay-nav" data-show-account-login="true" data-test="header-menu"> <div class="header-menu-bg theme-bg--primary"></div> <div class="header-menu-nav"> <nav class="header-menu-nav-list"> <div data-folder="root" class="header-menu-nav-folder"> <div class="header-menu-nav-folder-content">  <div class="header-menu-nav-wrapper"> <div class="container header-menu-nav-item header-menu-nav-item--active"> <a data-folder-id="/for-families" href="/for-families" aria-current="true" > <div class="header-menu-nav-item-content"> <span class="visually-hidden">Folder:</span> <span>For families</span> <span class="chevron chevron--right"></span> </div> </a> </div> <div data-folder="/for-families" class="header-menu-nav-folder"> <div class="header-menu-nav-folder-content"> <div class="header-menu-controls container header-menu-nav-item"> <a class="header-menu-controls-control header-menu-controls-control--active" data-action="back" href="/"> <span class="chevron chevron--left"></span><span>Back</span> </a> </div> <div class="container header-menu-nav-item"> <a href="/our-care-model" > <div class="header-menu-nav-item-content"> Child & family therapy </div> </a> </div> <div class="container header-menu-nav-item"> <a href="/parent-services" > <div class="header-menu-nav-item-content"> Parent counseling </div> </a> </div> <div class="container header-menu-nav-item"> <a href="/our-pricing" > <div class="header-menu-nav-item-content"> Insurance and pricing </div> </a> </div> <div class="container header-menu-nav-item"> <a href="/our-providers" > <div class="header-menu-nav-item-content"> Our providers </div> </a> </div> <div class="container header-menu-nav-item header-menu-nav-item--active"> <a href="/faqs" aria-current="page" > <div class="header-menu-nav-item-content"> FAQs </div> </a> </div> </div> </div> <div class="container header-menu-nav-item header-menu-nav-item--external"> <a href="/referral" target="_blank" >refer a patient</a> </div> <div class="container header-menu-nav-item"> <a data-folder-id="/for-partners" href="/for-partners" > <div class="header-menu-nav-item-content"> <span class="visually-hidden">Folder:</span> <span>For partners</span> <span class="chevron chevron--right"></span> </div> </a> </div> <div data-folder="/for-partners" class="header-menu-nav-folder"> <div class="header-menu-nav-folder-content"> <div class="header-menu-controls container header-menu-nav-item"> <a class="header-menu-controls-control header-menu-controls-control--active" data-action="back" href="/"> <span class="chevron chevron--left"></span><span>Back</span> </a> </div> <div class="container header-menu-nav-item header-menu-nav-item--external"> <a href="/pediatricians" >Pediatricians</a> </div> <div class="container header-menu-nav-item"> <a href="/our-outcomes" > <div class="header-menu-nav-item-content"> Clinical research </div> </a> </div> </div> </div> <div class="container header-menu-nav-item"> <a data-folder-id="/resources" href="/resources" > <div class="header-menu-nav-item-content"> <span class="visually-hidden">Folder:</span> <span>Resources</span> <span class="chevron chevron--right"></span> </div> </a> </div> <div data-folder="/resources" class="header-menu-nav-folder"> <div class="header-menu-nav-folder-content"> <div class="header-menu-controls container header-menu-nav-item"> <a class="header-menu-controls-control header-menu-controls-control--active" data-action="back" href="/"> <span class="chevron chevron--left"></span><span>Back</span> </a> </div> <div class="container header-menu-nav-item"> <a href="/blog" > <div class="header-menu-nav-item-content"> Blog </div> </a> </div> <div class="container header-menu-nav-item"> <a href="/manatee-app" > <div class="header-menu-nav-item-content"> The Manatee App </div> </a> </div> <div class="container header-menu-nav-item"> <a href="/mental-health-resources" > <div class="header-menu-nav-item-content"> Mental Health Resources </div> </a> </div> <div class="container header-menu-nav-item"> <a href="/back-to-school" > <div class="header-menu-nav-item-content"> Back-to-School </div> </a> </div> <div class="container header-menu-nav-item"> <a href="/holiday-toolkit" > <div class="header-menu-nav-item-content"> Holiday Toolkit </div> </a> </div> </div> </div> </div> </div> <div class="header-menu-cta"> <a class="theme-btn--primary btn sqs-button-element--primary" href="https://home.getmanatee.com/consult" target="_blank" > get care </a> </div> </div> </nav> </div> </div> </header> <main id="page" class="container" role="main"> <article class="sections" id="sections" data-page-sections="64a715a0fc3f855c1f6dfed9"> <section data-test="page-section" data-section-theme="light-bold" class='page-section full-bleed-section layout-engine-section background-width--full-bleed section-height--small content-width--wide horizontal-alignment--center vertical-alignment--middle light-bold' data-section-id="6516da2f13ffab6d9f76bced" data-controller="SectionWrapperController" data-current-styles="{ "imageOverlayOpacity": 0.15, "backgroundWidth": "background-width--full-bleed", "sectionHeight": "section-height--small", "customSectionHeight": 16, "horizontalAlignment": "horizontal-alignment--center", "verticalAlignment": "vertical-alignment--middle", "contentWidth": "content-width--wide", "customContentWidth": 50, "backgroundColor": "", "sectionTheme": "light-bold", "sectionAnimation": "none", "backgroundMode": "image" }" data-current-context="{ "video": { "playbackSpeed": 0.5, "filter": 1, "filterStrength": 0, "zoom": 0, "videoSourceProvider": "none" }, "backgroundImageId": null, "backgroundMediaEffect": { "type": "none" }, "divider": { "enabled": false, "type": "wavy", "width": { "unit": "vw", "value": 100.0 }, "height": { "unit": "vw", "value": 2.0 }, "isFlipX": false, "isFlipY": false, "offset": { "unit": "px", "value": 0.0 }, "stroke": { "style": "none", "color": { "type": "THEME_COLOR" }, "thickness": { "unit": "px", "value": 2.0 }, "dashLength": { "unit": "px", "value": 5.0 }, "gapLength": { "unit": "px", "value": 15.0 }, "linecap": "square" } }, "typeName": "page" }" data-animation="none" data-fluid-engine-section > <div class="section-border" > <div class="section-background"> </div> </div> <div class='content-wrapper' style=' ' > <div class="content" > <div data-fluid-engine="true"><style> .fe-6516da2f9f1d0563c64e24eb { --grid-gutter: calc(var(--sqs-mobile-site-gutter, 6vw) - 11.0px); --cell-max-width: calc( ( var(--sqs-site-max-width, 1500px) - (11.0px * (8 - 1)) ) / 8 ); display: grid; position: relative; grid-area: 1/1/-1/-1; grid-template-rows: repeat(20,minmax(24px, auto)); grid-template-columns: minmax(var(--grid-gutter), 1fr) repeat(8, minmax(0, var(--cell-max-width))) minmax(var(--grid-gutter), 1fr); row-gap: 11.0px; column-gap: 11.0px; } @media (min-width: 768px) { .background-width--inset .fe-6516da2f9f1d0563c64e24eb { --inset-padding: calc(var(--sqs-site-gutter) * 2); } .fe-6516da2f9f1d0563c64e24eb { --grid-gutter: calc(var(--sqs-site-gutter, 4vw) - 11.0px); --cell-max-width: calc( ( var(--sqs-site-max-width, 1500px) - (11.0px * (24 - 1)) ) / 24 ); --inset-padding: 0vw; --row-height-scaling-factor: 0.0215; --container-width: min(var(--sqs-site-max-width, 1500px), calc(100vw - var(--sqs-site-gutter, 4vw) * 2 - var(--inset-padding) )); grid-template-rows: repeat(10,minmax(calc(var(--container-width) * var(--row-height-scaling-factor)), auto)); grid-template-columns: minmax(var(--grid-gutter), 1fr) repeat(24, minmax(0, var(--cell-max-width))) minmax(var(--grid-gutter), 1fr); } } .fe-block-yui_3_17_2_1_1695995926646_52242 { grid-area: 1/2/5/7; z-index: 10; @media (max-width: 767px) { } } .fe-block-yui_3_17_2_1_1695995926646_52242 .sqs-block { justify-content: center; } .fe-block-yui_3_17_2_1_1695995926646_52242 .sqs-block-alignment-wrapper { align-items: center; } @media (min-width: 768px) { .fe-block-yui_3_17_2_1_1695995926646_52242 { grid-area: 1/3/4/9; z-index: 7; } .fe-block-yui_3_17_2_1_1695995926646_52242 .sqs-block { justify-content: flex-start; } .fe-block-yui_3_17_2_1_1695995926646_52242 .sqs-block-alignment-wrapper { align-items: flex-start; } } .fe-block-yui_3_17_2_1_1696013386844_13581 { grid-area: 1/7/5/10; z-index: 11; @media (max-width: 767px) { } } .fe-block-yui_3_17_2_1_1696013386844_13581 .sqs-block { justify-content: center; } .fe-block-yui_3_17_2_1_1696013386844_13581 .sqs-block-alignment-wrapper { align-items: center; } @media (min-width: 768px) { .fe-block-yui_3_17_2_1_1696013386844_13581 { grid-area: 4/3/11/7; z-index: 9; } .fe-block-yui_3_17_2_1_1696013386844_13581 .sqs-block { justify-content: center; } .fe-block-yui_3_17_2_1_1696013386844_13581 .sqs-block-alignment-wrapper { align-items: center; } } .fe-block-yui_3_17_2_1_1695995926646_24396 { grid-area: 5/2/7/10; z-index: 2; @media (max-width: 767px) { } } .fe-block-yui_3_17_2_1_1695995926646_24396 .sqs-block { justify-content: center; } .fe-block-yui_3_17_2_1_1695995926646_24396 .sqs-block-alignment-wrapper { align-items: center; } @media (min-width: 768px) { .fe-block-yui_3_17_2_1_1695995926646_24396 { grid-area: 1/10/3/26; z-index: 2; } .fe-block-yui_3_17_2_1_1695995926646_24396 .sqs-block { justify-content: center; } .fe-block-yui_3_17_2_1_1695995926646_24396 .sqs-block-alignment-wrapper { align-items: center; } } .fe-block-yui_3_17_2_1_1695995926646_21692 { grid-area: 7/2/9/10; z-index: 1; @media (max-width: 767px) { } } .fe-block-yui_3_17_2_1_1695995926646_21692 .sqs-block { justify-content: center; } .fe-block-yui_3_17_2_1_1695995926646_21692 .sqs-block-alignment-wrapper { align-items: center; } @media (min-width: 768px) { .fe-block-yui_3_17_2_1_1695995926646_21692 { grid-area: 3/10/5/15; z-index: 1; } .fe-block-yui_3_17_2_1_1695995926646_21692 .sqs-block { justify-content: center; } .fe-block-yui_3_17_2_1_1695995926646_21692 .sqs-block-alignment-wrapper { align-items: center; } } .fe-block-7d63581561dca65f162f { grid-area: 9/2/11/10; z-index: 3; @media (max-width: 767px) { } } .fe-block-7d63581561dca65f162f .sqs-block { justify-content: center; } .fe-block-7d63581561dca65f162f .sqs-block-alignment-wrapper { align-items: center; } @media (min-width: 768px) { .fe-block-7d63581561dca65f162f { grid-area: 3/15/5/20; z-index: 2; } .fe-block-7d63581561dca65f162f .sqs-block { justify-content: center; } .fe-block-7d63581561dca65f162f .sqs-block-alignment-wrapper { align-items: center; } } .fe-block-c44606fbf444d40762ce { grid-area: 11/2/13/10; z-index: 5; @media (max-width: 767px) { } } .fe-block-c44606fbf444d40762ce .sqs-block { justify-content: center; } .fe-block-c44606fbf444d40762ce .sqs-block-alignment-wrapper { align-items: center; } @media (min-width: 768px) { .fe-block-c44606fbf444d40762ce { grid-area: 3/20/5/25; z-index: 4; } .fe-block-c44606fbf444d40762ce .sqs-block { justify-content: center; } .fe-block-c44606fbf444d40762ce .sqs-block-alignment-wrapper { align-items: center; } } .fe-block-e9e70293bd0c6047317b { grid-area: 13/2/15/10; z-index: 4; @media (max-width: 767px) { } } .fe-block-e9e70293bd0c6047317b .sqs-block { justify-content: center; } .fe-block-e9e70293bd0c6047317b .sqs-block-alignment-wrapper { align-items: center; } @media (min-width: 768px) { .fe-block-e9e70293bd0c6047317b { grid-area: 6/10/8/26; z-index: 3; } .fe-block-e9e70293bd0c6047317b .sqs-block { justify-content: center; } .fe-block-e9e70293bd0c6047317b .sqs-block-alignment-wrapper { align-items: center; } } .fe-block-ac0b0d5034bc012e5ab6 { grid-area: 15/2/17/10; z-index: 7; @media (max-width: 767px) { } } .fe-block-ac0b0d5034bc012e5ab6 .sqs-block { justify-content: center; } .fe-block-ac0b0d5034bc012e5ab6 .sqs-block-alignment-wrapper { align-items: center; } @media (min-width: 768px) { .fe-block-ac0b0d5034bc012e5ab6 { grid-area: 8/10/10/15; z-index: 4; } .fe-block-ac0b0d5034bc012e5ab6 .sqs-block { justify-content: center; } .fe-block-ac0b0d5034bc012e5ab6 .sqs-block-alignment-wrapper { align-items: center; } } .fe-block-0309febbe29c78fb2c65 { grid-area: 17/2/19/10; z-index: 8; @media (max-width: 767px) { } } .fe-block-0309febbe29c78fb2c65 .sqs-block { justify-content: center; } .fe-block-0309febbe29c78fb2c65 .sqs-block-alignment-wrapper { align-items: center; } @media (min-width: 768px) { .fe-block-0309febbe29c78fb2c65 { grid-area: 8/15/10/20; z-index: 5; } .fe-block-0309febbe29c78fb2c65 .sqs-block { justify-content: center; } .fe-block-0309febbe29c78fb2c65 .sqs-block-alignment-wrapper { align-items: center; } } .fe-block-yui_3_17_2_1_1696004299379_46443 { grid-area: 19/2/21/10; z-index: 6; @media (max-width: 767px) { } } .fe-block-yui_3_17_2_1_1696004299379_46443 .sqs-block { justify-content: flex-start; } .fe-block-yui_3_17_2_1_1696004299379_46443 .sqs-block-alignment-wrapper { align-items: flex-start; } @media (min-width: 768px) { .fe-block-yui_3_17_2_1_1696004299379_46443 { grid-area: 10/2/11/26; z-index: 8; } .fe-block-yui_3_17_2_1_1696004299379_46443 .sqs-block { justify-content: flex-start; } .fe-block-yui_3_17_2_1_1696004299379_46443 .sqs-block-alignment-wrapper { align-items: flex-start; } } .fe-block-e5218728c804a7b044f9 { grid-area: 19/2/21/10; z-index: 9; @media (max-width: 767px) { } } .fe-block-e5218728c804a7b044f9 .sqs-block { justify-content: center; } .fe-block-e5218728c804a7b044f9 .sqs-block-alignment-wrapper { align-items: center; } @media (min-width: 768px) { .fe-block-e5218728c804a7b044f9 { grid-area: 8/20/10/25; z-index: 6; } .fe-block-e5218728c804a7b044f9 .sqs-block { justify-content: center; } .fe-block-e5218728c804a7b044f9 .sqs-block-alignment-wrapper { align-items: center; } } </style><div class="fluid-engine fe-6516da2f9f1d0563c64e24eb"><div class="fe-block fe-block-yui_3_17_2_1_1695995926646_52242"><div class="sqs-block html-block sqs-block-html" data-blend-mode="NORMAL" data-block-type="2" data-border-radii="{"topLeft":{"unit":"px","value":0.0},"topRight":{"unit":"px","value":0.0},"bottomLeft":{"unit":"px","value":0.0},"bottomRight":{"unit":"px","value":0.0}}" id="block-yui_3_17_2_1_1695995926646_52242"><div class="sqs-block-content"> <div class="sqs-html-content"> <div class="sqsrte-scaled-text-container"><span class="sqsrte-scaled-text"><h1 style="white-space:pre-wrap;">Need support?<br>Get started here!</h1></span></div> </div> </div></div></div><div class="fe-block fe-block-yui_3_17_2_1_1696013386844_13581"><div class="sqs-block image-block sqs-block-image sqs-stretched" data-block-type="5" id="block-yui_3_17_2_1_1696013386844_13581"><div class="sqs-block-content"> <div class=" image-block-outer-wrapper layout-caption-below design-layout-fluid image-position-center combination-animation-site-default individual-animation-site-default " data-test="image-block-fluid-outer-wrapper" > <div class="fluid-image-animation-wrapper sqs-image sqs-block-alignment-wrapper" data-animation-role="image" > <div class="fluid-image-container sqs-image-content" style="overflow: hidden;-webkit-mask-image: -webkit-radial-gradient(white, black);position: relative;width: 100%;height: 100%;" > <div class="content-fit"> <img data-stretch="false" data-src="https://images.squarespace-cdn.com/content/v1/60faebfb029676229b99d743/3b109df1-abf8-4a9e-b0b4-003c97d1ef5b/support.png" data-image="https://images.squarespace-cdn.com/content/v1/60faebfb029676229b99d743/3b109df1-abf8-4a9e-b0b4-003c97d1ef5b/support.png" data-image-dimensions="483x540" data-image-focal-point="0.5,0.5" alt="" data-load="false" elementtiming="system-image-block" src="https://images.squarespace-cdn.com/content/v1/60faebfb029676229b99d743/3b109df1-abf8-4a9e-b0b4-003c97d1ef5b/support.png" width="483" height="540" alt="" sizes="(max-width: 640px) 100vw, (max-width: 767px) 37.5vw, 16.666666666666664vw" style="display:block;object-fit: contain; object-position: 50% 50%" srcset="https://images.squarespace-cdn.com/content/v1/60faebfb029676229b99d743/3b109df1-abf8-4a9e-b0b4-003c97d1ef5b/support.png?format=100w 100w, https://images.squarespace-cdn.com/content/v1/60faebfb029676229b99d743/3b109df1-abf8-4a9e-b0b4-003c97d1ef5b/support.png?format=300w 300w, https://images.squarespace-cdn.com/content/v1/60faebfb029676229b99d743/3b109df1-abf8-4a9e-b0b4-003c97d1ef5b/support.png?format=500w 500w, https://images.squarespace-cdn.com/content/v1/60faebfb029676229b99d743/3b109df1-abf8-4a9e-b0b4-003c97d1ef5b/support.png?format=750w 750w, https://images.squarespace-cdn.com/content/v1/60faebfb029676229b99d743/3b109df1-abf8-4a9e-b0b4-003c97d1ef5b/support.png?format=1000w 1000w, https://images.squarespace-cdn.com/content/v1/60faebfb029676229b99d743/3b109df1-abf8-4a9e-b0b4-003c97d1ef5b/support.png?format=1500w 1500w, https://images.squarespace-cdn.com/content/v1/60faebfb029676229b99d743/3b109df1-abf8-4a9e-b0b4-003c97d1ef5b/support.png?format=2500w 2500w" loading="lazy" decoding="async" data-loader="sqs"> <div class="fluidImageOverlay"></div> </div> </div> </div> </div> <style> .sqs-block-image .sqs-block-content { height: 100%; width: 100%; } .fe-block-yui_3_17_2_1_1696013386844_13581 .fluidImageOverlay { position: absolute; top: 0; left: 0; width: 100%; height: 100%; mix-blend-mode: normal; opacity: 0; } </style> </div></div></div><div class="fe-block fe-block-yui_3_17_2_1_1695995926646_24396"><div class="sqs-block html-block sqs-block-html" data-blend-mode="NORMAL" data-block-type="2" data-border-radii="{"topLeft":{"unit":"px","value":0.0},"topRight":{"unit":"px","value":0.0},"bottomLeft":{"unit":"px","value":0.0},"bottomRight":{"unit":"px","value":0.0}}" id="block-yui_3_17_2_1_1695995926646_24396"><div class="sqs-block-content"> <script class="TextAttributes-props" type="application/json">[ { "type": "highlight", "id": "2c4fddec-1d00-4254-abc2-a386e95ce952", "shape": "marker", "isFront": false, "isAnimationEnabled": false, "animation": "draw", "duration": 0.5, "direction": "right", "color": { "type": "SITE_PALETTE_COLOR", "sitePaletteColor": { "colorName": "lightAccent", "alphaModifier": 1.0 } }, "thickness": { "unit": "em", "value": 0.5 }, "linecap": "square" } ]</script> <div class="sqs-html-content"> <h3 style="white-space:pre-wrap;"><span class="sqsrte-text-highlight" data-text-attribute-id="2c4fddec-1d00-4254-abc2-a386e95ce952"><span class="sqsrte-text-color--darkAccent">Manatee Care</span></span></h3> </div> </div></div></div><div class="fe-block fe-block-yui_3_17_2_1_1695995926646_21692"><div class="sqs-block button-block sqs-block-button sqs-stretched" data-block-type="53" id="block-yui_3_17_2_1_1695995926646_21692"><div class="sqs-block-content"> <div class="sqs-block-button-container sqs-block-button-container--center" data-animation-role="button" data-alignment="center" data-button-size="large" data-button-type="secondary" > <a href="#services" class="sqs-block-button-element--large sqs-button-element--secondary sqs-block-button-element" > services </a> </div> </div></div></div><div class="fe-block fe-block-7d63581561dca65f162f"><div class="sqs-block button-block sqs-block-button sqs-stretched" data-block-type="53" id="block-7d63581561dca65f162f"><div class="sqs-block-content"> <div class="sqs-block-button-container sqs-block-button-container--center" data-animation-role="button" data-alignment="center" data-button-size="large" data-button-type="secondary" > <a href="#billing" class="sqs-block-button-element--large sqs-button-element--secondary sqs-block-button-element" > billing & insurance </a> </div> </div></div></div><div class="fe-block fe-block-c44606fbf444d40762ce"><div class="sqs-block button-block sqs-block-button sqs-stretched" data-block-type="53" id="block-c44606fbf444d40762ce"><div class="sqs-block-content"> <div class="sqs-block-button-container sqs-block-button-container--center" data-animation-role="button" data-alignment="center" data-button-size="large" data-button-type="secondary" > <a href="#returning" class="sqs-block-button-element--large sqs-button-element--secondary sqs-block-button-element" > returning families </a> </div> </div></div></div><div class="fe-block fe-block-e9e70293bd0c6047317b"><div class="sqs-block html-block sqs-block-html" data-blend-mode="NORMAL" data-block-type="2" data-border-radii="{"topLeft":{"unit":"px","value":0.0},"topRight":{"unit":"px","value":0.0},"bottomLeft":{"unit":"px","value":0.0},"bottomRight":{"unit":"px","value":0.0}}" id="block-e9e70293bd0c6047317b"><div class="sqs-block-content"> <script class="TextAttributes-props" type="application/json">[ { "type": "highlight", "id": "624c0024-a4ca-45da-8a48-7d13cf1b32f4", "shape": "marker", "isFront": false, "isAnimationEnabled": false, "animation": "draw", "duration": 0.5, "direction": "right", "color": { "type": "SITE_PALETTE_COLOR", "sitePaletteColor": { "colorName": "lightAccent", "alphaModifier": 1.0 } }, "thickness": { "unit": "em", "value": 0.5 }, "linecap": "square" } ]</script> <div class="sqs-html-content"> <h3 style="white-space:pre-wrap;"><span class="sqsrte-text-highlight" data-text-attribute-id="624c0024-a4ca-45da-8a48-7d13cf1b32f4"><span class="sqsrte-text-color--darkAccent">The Manatee App</span></span></h3> </div> </div></div></div><div class="fe-block fe-block-ac0b0d5034bc012e5ab6"><div class="sqs-block button-block sqs-block-button sqs-stretched" data-block-type="53" id="block-ac0b0d5034bc012e5ab6"><div class="sqs-block-content"> <div class="sqs-block-button-container sqs-block-button-container--center" data-animation-role="button" data-alignment="center" data-button-size="large" data-button-type="secondary" > <a href="#app-basics" class="sqs-block-button-element--large sqs-button-element--secondary sqs-block-button-element" > the basics </a> </div> </div></div></div><div class="fe-block fe-block-0309febbe29c78fb2c65"><div class="sqs-block button-block sqs-block-button sqs-stretched" data-block-type="53" id="block-0309febbe29c78fb2c65"><div class="sqs-block-content"> <div class="sqs-block-button-container sqs-block-button-container--center" data-animation-role="button" data-alignment="center" data-button-size="large" data-button-type="secondary" > <a href="#app-care" class="sqs-block-button-element--large sqs-button-element--secondary sqs-block-button-element" > care desk </a> </div> </div></div></div><div class="fe-block fe-block-yui_3_17_2_1_1696004299379_46443"><div class="sqs-block code-block sqs-block-code" data-block-type="23" id="block-yui_3_17_2_1_1696004299379_46443"><div class="sqs-block-content"><p id="services"></p></div></div></div><div class="fe-block fe-block-e5218728c804a7b044f9"><div class="sqs-block button-block sqs-block-button sqs-stretched" data-block-type="53" id="block-e5218728c804a7b044f9"><div class="sqs-block-content"> <div class="sqs-block-button-container sqs-block-button-container--center" data-animation-role="button" data-alignment="center" data-button-size="large" data-button-type="secondary" > <a href="#app-goals" class="sqs-block-button-element--large sqs-button-element--secondary sqs-block-button-element" > goals & rewards </a> </div> </div></div></div></div></div> </div> </div> </section> <section data-test="page-section" data-section-theme="white" class='page-section full-bleed-section layout-engine-section background-width--full-bleed section-height--small content-width--wide horizontal-alignment--center vertical-alignment--middle white' 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class="sqs-block-content"> <div class="sqs-html-content"> <h2 style="white-space:pre-wrap;">Services</h2> </div> </div></div></div><div class="fe-block fe-block-5ad065841e45aca9db90"><div class="sqs-block accordion-block sqs-block-accordion" data-blend-mode="NORMAL" data-block-type="69" data-border-radii="{"topLeft":{"unit":"px","value":0.0},"topRight":{"unit":"px","value":0.0},"bottomLeft":{"unit":"px","value":0.0},"bottomRight":{"unit":"px","value":0.0}}" id="block-5ad065841e45aca9db90"><div class="sqs-block-content"> <ul class="accordion-items-container" data-should-allow-multiple-open-items="" data-is-divider-enabled="true" data-is-first-divider-visible="true" data-is-last-divider-visible="true" data-is-expanded-first-item="" data-accordion-title-alignment="left" data-accordion-description-alignment="left" data-accordion-description-placement="left" data-accordion-icon-placement="right" > <li class="accordion-item"> <div class="accordion-divider accordion-divider--top" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > What type of therapy do you provide? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>Evidence-based interventions (CBT, Mindfulness, play therapy, etc.), insight-creating discussions, as well as parent counseling and education.</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > What services can you offer families? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <ul data-rte-list="true"><li><p>In <strong>child or family therapy</strong>, the therapist works closely with the child and may at times involve the caregiver in sessions. The therapist focuses on assisting children with processing and coping with thoughts and feelings related to relationships, trauma, and more.<br><br></p></li><li><p><strong>Parent counseling</strong> focuses on helping caregivers better understand their own emotional needs and parenting patterns so they can build stronger, more supportive connections with their child. This service complements child therapy by addressing the entire family's well-being. Caregivers in parent therapy work with a therapist and a child development specialist.</p></li></ul> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > What states do you offer services in? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>We offer child or family therapy in the following states:</p><ul data-rte-list="true"><li><p>California</p></li><li><p>Colorado</p></li><li><p>Florida</p></li><li><p>Idaho</p></li><li><p>Kansas</p></li><li><p>New Jersey</p></li><li><p>Pennsylvania</p></li></ul><p>As well as parent counseling in PA, NJ, and CA.</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > What challenges do you support? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>We support families with a diverse set of challenges. We help children who are struggling with anxiety, depression, and behavioral issues. </p><p>We also support parents who are facing emotional or relational challenges that impact their parenting, and who need additional education around how to respond to particular behaviors displayed by their child.</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > What age range do you serve for child therapy? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>We provide services for children aged 4 to 18.</p><p>For parents with kids aged 0-4, we recommend exploring <a href="/parent-services"><u>parent counseling</u></a>.</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > Do you provide adult therapy? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>At this time, we do not provide Adult Therapy. However, we do offer<strong> parent counseling.</strong></p><p><strong>How are they different?</strong> Adult therapy focuses on an adult’s general mental health as it pertains to all areas of their life, while our parent counseling service focuses on how to support a caregiver’s mental health specifically as it relates to parenting. </p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > Do you have in-person therapy? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>We do not have in-person services. We support families through telehealth. Sessions will be held through secure video conferences on Zoom.</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > What is the difference between in-person and virtual services? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>The benefits of virtual therapy include having sessions in the safety and comfort of your own home. Think of therapy like a movie night—with a snack and a cozy blanket in the comfort of your home. Convenience!</p><p>Skip the commute—no more wrestling your kids in the car, parking, and traffic jams. You can attend sessions while traveling, reschedule on the fly, or have co-parents join from anywhere. Kids often find it easier to connect virtually and can give their therapist a peek into their world.</p><p><a href="https://www.getmanatee.com/our-care-model"><u>Click here</u></a> to learn more about our virtual care.</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > Can services be performed on vacation or internationally? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>For therapy, services can only be provided in the state where you live. We understand that families take vacations, so you can inform your provider if you need to pause services.</p><p>Connect with your care coordinator in the Manatee app if you have more questions!</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > How do you schedule services? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>After completing our<a href="https://home.getmanatee.com/consult"><u> questionnaire</u></a>, a Manatee Care Coordinator will promptly match the family with a provider that suits their family’s needs. Families also have the option to schedule a free 30-minute consultation phone call with a Care Coordinator.</p><p>Once we match you with a provider, we will schedule a 45-60 minute Intake Session. At the end of the Intake Session, your care team will schedule your weekly recurring sessions.</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > Who are the providers? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>Meet our team of amazing providers <a href="https://www.getmanatee.com/our-providers"><u>here</u></a>!</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > Can I change my provider? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>We try our best to match you with a provider who can best support your family. But if you would like to change your provider, contact your care coordinator in the Manatee App to discuss transitioning services.</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> </ul> </div></div></div><div class="fe-block fe-block-yui_3_17_2_1_1696004299379_45356"><div class="sqs-block code-block sqs-block-code" data-block-type="23" id="block-yui_3_17_2_1_1696004299379_45356"><div class="sqs-block-content"><p id="billing"></p></div></div></div><div class="fe-block fe-block-yui_3_17_2_1_1696004299379_52294"><div class="sqs-block button-block sqs-block-button sqs-stretched" data-block-type="53" id="block-yui_3_17_2_1_1696004299379_52294"><div class="sqs-block-content"> <div class="sqs-block-button-container sqs-block-button-container--center" data-animation-role="button" data-alignment="center" data-button-size="small" data-button-type="tertiary" > <a href="back to top" class="sqs-block-button-element--small sqs-button-element--tertiary sqs-block-button-element" > back to top </a> </div> </div></div></div></div></div> </div> <button class='background-pause-button' aria-label="Pause Background"></button> <button class='background-pause-button paused' aria-label="Play Background"></button> </div> </section> <section data-test="page-section" data-section-theme="light" class='page-section full-bleed-section layout-engine-section background-width--full-bleed section-height--small content-width--wide horizontal-alignment--center vertical-alignment--middle light' data-section-id="64b0f486fc41dd2d9aec3c3f" data-controller="SectionWrapperController" data-current-styles="{ "imageOverlayOpacity": 0.15, "backgroundWidth": "background-width--full-bleed", "sectionHeight": "section-height--small", "customSectionHeight": 1, "horizontalAlignment": "horizontal-alignment--center", "verticalAlignment": "vertical-alignment--middle", "contentWidth": "content-width--wide", "customContentWidth": 50, "sectionTheme": "light", "sectionAnimation": "none", "backgroundMode": "generative", "generative": { "type": "none", "seed": 0, "count": 0, "size": 0, "speed": 0, "invertColors": false, "noiseIntensity": 0, "noiseScale": 0, "distortionScaleX": 0, "distortionScaleY": 0, "distortionSpeed": 0, "distortionIntensity": 0, "lightIntensity": 0, "lightX": 0, "bevelRotation": 0, "bevelSize": 0, "bevelStrength": 0, "complexity": 0, "cutoff": 0, "isBevelEnabled": false, "isBlurEnabled": false, "scale": 0, "speedMorph": 0, "speedTravel": 0, "steps": 0, "travelDirection": 0, "noiseBias": 0, "animateNoise": false, "distortionComplexity": 0, "distortionDirection": 0, "distortionMorphSpeed": 0, "distortionSeed": 0, "distortionSmoothness": 0, "linearGradientStartColorDistance": 0, "linearGradientEndColorDistance": 0, "linearGradientAngle": 0, "linearGradientAngleMotion": 0, "linearGradientRepeat": 0, "radialGradientRadius": 0, "radialGradientPositionX": 0, "radialGradientPositionY": 0, "radialGradientFollowCursor": false, "radialGradientFollowSpeed": 0, "imageScale": 0, "imageCount": 0, "patternEnabled": false, "patternSize": 0, "patternOffsetX": 0, "patternOffsetY": 0, "patternSpaceX": 0, "patternSpaceY": 0, "waveEnabled": false, "waveSpeed": 0, "waveComplexity": 0, "waveDepth": 0, "waveShadowDepth": 0, "boxSize": 0.0, "scaleX": 0, "scaleY": 0, "scaleZ": 0, "isMorphEnabled": false, "lightY": 0, "lightZ": 0, "noiseRange": 0, "positionFactor": 0, "scaleFactor": 0, "colorFactor": 0, "sizeVariance": 0, "wobble": 0, "morph": 0, "scrollMovement": 0, "patternScaleX": 0, "patternScaleY": 0, "patternPowerX": 0, "patternPowerY": 0, "patternAmount": 0, "surfaceHeight": 0, "colorStop1": 0, "colorStop2": 0, "colorStop3": 0, "colorStop4": 0, "gradientDistortionX": 0, "gradientDistortionY": 0, "curveX": 0, "curveY": 0, "curveFunnel": 0, "fogIntensity": 0, "repeat": 0, "rotation": 0, "rotationSpeed": 0, "blur": 0, "complexityY": 0, "complexityZ": 0, "amplitudeY": 0, "amplitudeZ": 0, "offset": 0, "lightAngle": 0, "alpha": 0 } }" data-current-context="{ "video": { "playbackSpeed": 0.5, "filter": 1, "filterStrength": 0, "zoom": 0, "videoSourceProvider": "none" }, "backgroundImageId": null, "backgroundMediaEffect": { "type": "none" }, "divider": { "enabled": false }, "typeName": "page" }" data-animation="none" data-fluid-engine-section > <div class="section-border" > <div class="section-background"> </div> </div> <div class='content-wrapper' style=' ' > <div class="content" > <div data-fluid-engine="true"><style> .fe-64b0f486fc41dd2d9aec3c3e { --grid-gutter: calc(var(--sqs-mobile-site-gutter, 6vw) - 11.0px); --cell-max-width: calc( ( var(--sqs-site-max-width, 1500px) - (11.0px * (8 - 1)) ) / 8 ); display: grid; position: relative; grid-area: 1/1/-1/-1; grid-template-rows: repeat(15,minmax(24px, auto)); grid-template-columns: minmax(var(--grid-gutter), 1fr) repeat(8, minmax(0, var(--cell-max-width))) minmax(var(--grid-gutter), 1fr); row-gap: 11.0px; column-gap: 11.0px; } @media (min-width: 768px) { .background-width--inset .fe-64b0f486fc41dd2d9aec3c3e { --inset-padding: calc(var(--sqs-site-gutter) * 2); } .fe-64b0f486fc41dd2d9aec3c3e { --grid-gutter: calc(var(--sqs-site-gutter, 4vw) - 11.0px); --cell-max-width: calc( ( var(--sqs-site-max-width, 1500px) - (11.0px * (24 - 1)) ) / 24 ); --inset-padding: 0vw; --row-height-scaling-factor: 0.0215; --container-width: min(var(--sqs-site-max-width, 1500px), calc(100vw - var(--sqs-site-gutter, 4vw) * 2 - var(--inset-padding) )); grid-template-rows: repeat(9,minmax(calc(var(--container-width) * var(--row-height-scaling-factor)), auto)); grid-template-columns: minmax(var(--grid-gutter), 1fr) repeat(24, minmax(0, var(--cell-max-width))) minmax(var(--grid-gutter), 1fr); } } .fe-block-yui_3_17_2_1_1696004299379_41893 { grid-area: 1/2/3/10; z-index: 4; @media (max-width: 767px) { } } .fe-block-yui_3_17_2_1_1696004299379_41893 .sqs-block { justify-content: center; } .fe-block-yui_3_17_2_1_1696004299379_41893 .sqs-block-alignment-wrapper { align-items: center; } @media (min-width: 768px) { .fe-block-yui_3_17_2_1_1696004299379_41893 { grid-area: 1/3/3/9; z-index: 3; } .fe-block-yui_3_17_2_1_1696004299379_41893 .sqs-block { justify-content: flex-start; } .fe-block-yui_3_17_2_1_1696004299379_41893 .sqs-block-alignment-wrapper { align-items: flex-start; } } .fe-block-ce69b750df21ecaf9bac { grid-area: 4/2/13/10; z-index: 2; @media (max-width: 767px) { } } .fe-block-ce69b750df21ecaf9bac .sqs-block { justify-content: flex-start; } .fe-block-ce69b750df21ecaf9bac .sqs-block-alignment-wrapper { align-items: flex-start; } @media (min-width: 768px) { .fe-block-ce69b750df21ecaf9bac { grid-area: 1/9/8/24; z-index: 2; } .fe-block-ce69b750df21ecaf9bac .sqs-block { justify-content: flex-start; 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z-index: 4; } .fe-block-yui_3_17_2_1_1696004299379_56547 .sqs-block { justify-content: center; } .fe-block-yui_3_17_2_1_1696004299379_56547 .sqs-block-alignment-wrapper { align-items: center; } } </style><div class="fluid-engine fe-64b0f486fc41dd2d9aec3c3e"><div class="fe-block fe-block-yui_3_17_2_1_1696004299379_41893"><div class="sqs-block html-block sqs-block-html" data-blend-mode="NORMAL" data-block-type="2" data-border-radii="{"topLeft":{"unit":"px","value":0.0},"topRight":{"unit":"px","value":0.0},"bottomLeft":{"unit":"px","value":0.0},"bottomRight":{"unit":"px","value":0.0}}" id="block-yui_3_17_2_1_1696004299379_41893"><div class="sqs-block-content"> <div class="sqs-html-content"> <h2 style="white-space:pre-wrap;">Billing & Insurance</h2> </div> </div></div></div><div class="fe-block fe-block-ce69b750df21ecaf9bac"><div class="sqs-block accordion-block sqs-block-accordion" data-blend-mode="NORMAL" data-block-type="69" data-border-radii="{"topLeft":{"unit":"px","value":0.0},"topRight":{"unit":"px","value":0.0},"bottomLeft":{"unit":"px","value":0.0},"bottomRight":{"unit":"px","value":0.0}}" id="block-ce69b750df21ecaf9bac"><div class="sqs-block-content"> <ul class="accordion-items-container" data-should-allow-multiple-open-items="" data-is-divider-enabled="true" data-is-first-divider-visible="true" data-is-last-divider-visible="true" data-is-expanded-first-item="" data-accordion-title-alignment="left" data-accordion-description-alignment="left" data-accordion-description-placement="left" data-accordion-icon-placement="right" > <li class="accordion-item"> <div class="accordion-divider accordion-divider--top" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > How much do your sessions cost? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>We take most insurance plans, so it depends on your co-pay and deductible. Our cash pay rates are: </p><ul data-rte-list="true"><li><p>60-minute intake session ($220)</p></li><li><p>55-minute weekly sessions ($200)</p></li></ul><p><a href="https://www.getmanatee.com/our-pricing"><u>Click here</u></a> for more information about our rates and bundle packages!</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > What insurance do you take? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>At this time, our providers are in-network with:</p><ul data-rte-list="true"><li><p>Aetna</p></li><li><p>Anthem Blue Cross of California</p></li><li><p>Cigna</p></li><li><p>BCBS Kansas</p></li><li><p>Horizon BCBS</p></li><li><p>Highmark BCBS</p></li><li><p>Independence BCBS</p></li><li><p>Optum</p></li><li><p>United HealthCare</p></li></ul><p><a href="https://home.getmanatee.com/consult"><u>Get started with our questionnaire</u></a> and we can check your insurance benefits prior to your initial session with a provider. </p><p>Our parent counseling services are currently in-network with commercial insurance companies in CA, NJ, and PA.</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > When do I pay for services? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>To hold your intake session, we will ask for your credit or debit card information. Your card will be charged after the session, at midnight.</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > Do you take Medicare or Medicaid? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>We are not currently accepting Medicare or Medicaid. Insurance varies from state to state. If you want to know if we accept your insurance plan, email your insurance information to <a href="mailto:billing@getmanatee.com"><u>billing@getmanatee.com</u></a> or go ahead and <a href="https://home.getmanatee.com/consult"><u>complete our questionnaire</u></a><u>.</u></p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > Do you take FSA or HSA? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>If you have a flexible spending account (FSA) or health savings account (HSA), you can use those pre-tax funds towards sessions with us!</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> </ul> </div></div></div><div class="fe-block fe-block-yui_3_17_2_1_1696004299379_42847"><div class="sqs-block code-block sqs-block-code" data-block-type="23" id="block-yui_3_17_2_1_1696004299379_42847"><div class="sqs-block-content"><p id="returning"></p></div></div></div><div class="fe-block fe-block-yui_3_17_2_1_1696004299379_56547"><div class="sqs-block button-block sqs-block-button sqs-stretched" data-block-type="53" id="block-yui_3_17_2_1_1696004299379_56547"><div class="sqs-block-content"> <div class="sqs-block-button-container sqs-block-button-container--center" data-animation-role="button" data-alignment="center" data-button-size="small" data-button-type="tertiary" > <a href="#top" class="sqs-block-button-element--small sqs-button-element--tertiary sqs-block-button-element" > back to top </a> </div> </div></div></div></div></div> </div> <button class='background-pause-button' aria-label="Pause Background"></button> <button class='background-pause-button paused' aria-label="Play Background"></button> </div> </section> <section data-test="page-section" data-section-theme="white" class='page-section full-bleed-section layout-engine-section background-width--full-bleed section-height--small content-width--wide horizontal-alignment--center vertical-alignment--middle white' data-section-id="64b0f920bda0e75df6ed7c32" data-controller="SectionWrapperController" data-current-styles="{ "imageOverlayOpacity": 0.15, "backgroundWidth": "background-width--full-bleed", "sectionHeight": "section-height--small", "customSectionHeight": 1, "horizontalAlignment": "horizontal-alignment--center", "verticalAlignment": "vertical-alignment--middle", "contentWidth": "content-width--wide", "customContentWidth": 50, "sectionTheme": "white", "sectionAnimation": "none", "backgroundMode": "generative", "generative": { "type": "none", "seed": 0, "count": 0, "size": 0, "speed": 0, "invertColors": false, "noiseIntensity": 0, "noiseScale": 0, "distortionScaleX": 0, "distortionScaleY": 0, "distortionSpeed": 0, "distortionIntensity": 0, "lightIntensity": 0, "lightX": 0, "bevelRotation": 0, "bevelSize": 0, "bevelStrength": 0, "complexity": 0, "cutoff": 0, "isBevelEnabled": false, "isBlurEnabled": false, "scale": 0, "speedMorph": 0, "speedTravel": 0, "steps": 0, "travelDirection": 0, "noiseBias": 0, "animateNoise": false, "distortionComplexity": 0, "distortionDirection": 0, "distortionMorphSpeed": 0, "distortionSeed": 0, "distortionSmoothness": 0, "linearGradientStartColorDistance": 0, "linearGradientEndColorDistance": 0, "linearGradientAngle": 0, "linearGradientAngleMotion": 0, "linearGradientRepeat": 0, "radialGradientRadius": 0, "radialGradientPositionX": 0, "radialGradientPositionY": 0, "radialGradientFollowCursor": false, "radialGradientFollowSpeed": 0, "imageScale": 0, "imageCount": 0, "patternEnabled": false, "patternSize": 0, "patternOffsetX": 0, "patternOffsetY": 0, "patternSpaceX": 0, "patternSpaceY": 0, "waveEnabled": false, "waveSpeed": 0, "waveComplexity": 0, "waveDepth": 0, "waveShadowDepth": 0, "boxSize": 0.0, "scaleX": 0, "scaleY": 0, "scaleZ": 0, "isMorphEnabled": false, "lightY": 0, "lightZ": 0, "noiseRange": 0, "positionFactor": 0, "scaleFactor": 0, "colorFactor": 0, "sizeVariance": 0, "wobble": 0, "morph": 0, "scrollMovement": 0, "patternScaleX": 0, "patternScaleY": 0, "patternPowerX": 0, "patternPowerY": 0, "patternAmount": 0, "surfaceHeight": 0, "colorStop1": 0, "colorStop2": 0, "colorStop3": 0, "colorStop4": 0, "gradientDistortionX": 0, "gradientDistortionY": 0, "curveX": 0, "curveY": 0, "curveFunnel": 0, "fogIntensity": 0, "repeat": 0, "rotation": 0, "rotationSpeed": 0, "blur": 0, "complexityY": 0, "complexityZ": 0, "amplitudeY": 0, "amplitudeZ": 0, "offset": 0, "lightAngle": 0, "alpha": 0 } }" data-current-context="{ "video": { "playbackSpeed": 0.5, "filter": 1, "filterStrength": 0, "zoom": 0, "videoSourceProvider": "none" }, "backgroundImageId": null, "backgroundMediaEffect": { "type": "none" }, "divider": { "enabled": false }, "typeName": "page" }" data-animation="none" data-fluid-engine-section > <div class="section-border" > <div class="section-background"> </div> </div> <div class='content-wrapper' style=' ' > <div class="content" > <div data-fluid-engine="true"><style> .fe-64b0f920bda0e75df6ed7c31 { --grid-gutter: calc(var(--sqs-mobile-site-gutter, 6vw) - 11.0px); --cell-max-width: calc( ( var(--sqs-site-max-width, 1500px) - (11.0px * (8 - 1)) ) / 8 ); display: grid; position: relative; grid-area: 1/1/-1/-1; grid-template-rows: repeat(11,minmax(24px, auto)); grid-template-columns: minmax(var(--grid-gutter), 1fr) repeat(8, minmax(0, var(--cell-max-width))) minmax(var(--grid-gutter), 1fr); row-gap: 11.0px; column-gap: 11.0px; } @media (min-width: 768px) { .background-width--inset .fe-64b0f920bda0e75df6ed7c31 { --inset-padding: calc(var(--sqs-site-gutter) * 2); } .fe-64b0f920bda0e75df6ed7c31 { --grid-gutter: calc(var(--sqs-site-gutter, 4vw) - 11.0px); --cell-max-width: calc( ( var(--sqs-site-max-width, 1500px) - (11.0px * (24 - 1)) ) / 24 ); --inset-padding: 0vw; --row-height-scaling-factor: 0.0215; --container-width: min(var(--sqs-site-max-width, 1500px), calc(100vw - var(--sqs-site-gutter, 4vw) * 2 - var(--inset-padding) )); grid-template-rows: repeat(6,minmax(calc(var(--container-width) * var(--row-height-scaling-factor)), auto)); grid-template-columns: minmax(var(--grid-gutter), 1fr) repeat(24, minmax(0, var(--cell-max-width))) minmax(var(--grid-gutter), 1fr); } } .fe-block-yui_3_17_2_1_1696004299379_41006 { grid-area: 1/2/3/10; z-index: 4; @media (max-width: 767px) { } } .fe-block-yui_3_17_2_1_1696004299379_41006 .sqs-block { justify-content: center; } .fe-block-yui_3_17_2_1_1696004299379_41006 .sqs-block-alignment-wrapper { align-items: center; } @media (min-width: 768px) { .fe-block-yui_3_17_2_1_1696004299379_41006 { grid-area: 1/3/3/9; z-index: 3; } .fe-block-yui_3_17_2_1_1696004299379_41006 .sqs-block { justify-content: flex-start; } .fe-block-yui_3_17_2_1_1696004299379_41006 .sqs-block-alignment-wrapper { align-items: flex-start; } } .fe-block-93de745e6ca1b24cb618 { grid-area: 3/2/10/10; z-index: 1; @media (max-width: 767px) { } } .fe-block-93de745e6ca1b24cb618 .sqs-block { justify-content: flex-start; } .fe-block-93de745e6ca1b24cb618 .sqs-block-alignment-wrapper { align-items: flex-start; } @media (min-width: 768px) { .fe-block-93de745e6ca1b24cb618 { grid-area: 1/9/5/24; z-index: 2; } .fe-block-93de745e6ca1b24cb618 .sqs-block { justify-content: flex-start; } .fe-block-93de745e6ca1b24cb618 .sqs-block-alignment-wrapper { align-items: flex-start; } } .fe-block-yui_3_17_2_1_1696004299379_59427 { grid-area: 10/2/12/10; z-index: 3; @media (max-width: 767px) { } } .fe-block-yui_3_17_2_1_1696004299379_59427 .sqs-block { justify-content: center; } .fe-block-yui_3_17_2_1_1696004299379_59427 .sqs-block-alignment-wrapper { align-items: center; } @media (min-width: 768px) { .fe-block-yui_3_17_2_1_1696004299379_59427 { grid-area: 5/14/7/19; z-index: 4; } .fe-block-yui_3_17_2_1_1696004299379_59427 .sqs-block { justify-content: center; } .fe-block-yui_3_17_2_1_1696004299379_59427 .sqs-block-alignment-wrapper { align-items: center; } } .fe-block-yui_3_17_2_1_1696004299379_40018 { grid-area: 10/2/12/10; z-index: 2; @media (max-width: 767px) { } } .fe-block-yui_3_17_2_1_1696004299379_40018 .sqs-block { justify-content: flex-start; } .fe-block-yui_3_17_2_1_1696004299379_40018 .sqs-block-alignment-wrapper { align-items: flex-start; } @media (min-width: 768px) { .fe-block-yui_3_17_2_1_1696004299379_40018 { grid-area: 5/2/7/26; z-index: 1; } .fe-block-yui_3_17_2_1_1696004299379_40018 .sqs-block { justify-content: flex-start; } .fe-block-yui_3_17_2_1_1696004299379_40018 .sqs-block-alignment-wrapper { align-items: flex-start; } } </style><div class="fluid-engine fe-64b0f920bda0e75df6ed7c31"><div class="fe-block fe-block-yui_3_17_2_1_1696004299379_41006"><div class="sqs-block html-block sqs-block-html" data-blend-mode="NORMAL" data-block-type="2" data-border-radii="{"topLeft":{"unit":"px","value":0.0},"topRight":{"unit":"px","value":0.0},"bottomLeft":{"unit":"px","value":0.0},"bottomRight":{"unit":"px","value":0.0}}" id="block-yui_3_17_2_1_1696004299379_41006"><div class="sqs-block-content"> <div class="sqs-html-content"> <h2 style="white-space:pre-wrap;">Returning Families</h2> </div> </div></div></div><div class="fe-block fe-block-93de745e6ca1b24cb618"><div class="sqs-block accordion-block sqs-block-accordion" data-blend-mode="NORMAL" data-block-type="69" data-border-radii="{"topLeft":{"unit":"px","value":0.0},"topRight":{"unit":"px","value":0.0},"bottomLeft":{"unit":"px","value":0.0},"bottomRight":{"unit":"px","value":0.0}}" id="block-93de745e6ca1b24cb618"><div class="sqs-block-content"> <ul class="accordion-items-container" data-should-allow-multiple-open-items="" data-is-divider-enabled="true" data-is-first-divider-visible="true" data-is-last-divider-visible="true" data-is-expanded-first-item="" data-accordion-title-alignment="left" data-accordion-description-alignment="left" data-accordion-description-placement="left" data-accordion-icon-placement="right" > <li class="accordion-item"> <div class="accordion-divider accordion-divider--top" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > How do I restart services? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>Log into your Manatee app and message your care coordinator that you are interested in restarting services.</p><p>Or you can call (213) 558-4348 to speak with a care coordinator.</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > Will I need to complete a consultation and intake again? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>If you had services in the last year, please message your care coordinator that you would like to return. </p><p>If it has been over a year, please <a href="https://home.getmanatee.com/consult"><u>complete our questionnaire again</u></a> to restart services.</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > Can I restart services even if my child graduated from services? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>Yes! We know new challenges can arise, and we’ve got your back. Families are always welcome to start services again.</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> </ul> </div></div></div><div class="fe-block fe-block-yui_3_17_2_1_1696004299379_59427"><div class="sqs-block button-block sqs-block-button sqs-stretched" data-block-type="53" id="block-yui_3_17_2_1_1696004299379_59427"><div class="sqs-block-content"> <div class="sqs-block-button-container sqs-block-button-container--center" data-animation-role="button" data-alignment="center" data-button-size="small" data-button-type="tertiary" > <a href="#top" class="sqs-block-button-element--small sqs-button-element--tertiary sqs-block-button-element" > back to top </a> </div> </div></div></div><div class="fe-block fe-block-yui_3_17_2_1_1696004299379_40018"><div class="sqs-block code-block sqs-block-code" data-block-type="23" id="block-yui_3_17_2_1_1696004299379_40018"><div class="sqs-block-content"><p id="app-basics"></p></div></div></div></div></div> </div> <button class='background-pause-button' aria-label="Pause Background"></button> <button class='background-pause-button paused' aria-label="Play Background"></button> </div> </section> <section data-test="page-section" data-section-theme="light" class='page-section full-bleed-section layout-engine-section background-width--full-bleed section-height--small content-width--wide horizontal-alignment--center vertical-alignment--middle light' data-section-id="64b0f94562f43a3060553d74" data-controller="SectionWrapperController" data-current-styles="{ "imageOverlayOpacity": 0.15, "backgroundWidth": "background-width--full-bleed", "sectionHeight": "section-height--small", "customSectionHeight": 1, "horizontalAlignment": "horizontal-alignment--center", "verticalAlignment": "vertical-alignment--middle", "contentWidth": "content-width--wide", "customContentWidth": 50, "sectionTheme": "light", "sectionAnimation": "none", "backgroundMode": "generative", "generative": { "type": "none", "seed": 0, "count": 0, "size": 0, "speed": 0, "invertColors": false, "noiseIntensity": 0, "noiseScale": 0, "distortionScaleX": 0, "distortionScaleY": 0, "distortionSpeed": 0, "distortionIntensity": 0, "lightIntensity": 0, "lightX": 0, "bevelRotation": 0, "bevelSize": 0, "bevelStrength": 0, "complexity": 0, "cutoff": 0, "isBevelEnabled": false, "isBlurEnabled": false, "scale": 0, "speedMorph": 0, "speedTravel": 0, "steps": 0, "travelDirection": 0, "noiseBias": 0, "animateNoise": false, "distortionComplexity": 0, "distortionDirection": 0, "distortionMorphSpeed": 0, "distortionSeed": 0, "distortionSmoothness": 0, "linearGradientStartColorDistance": 0, "linearGradientEndColorDistance": 0, "linearGradientAngle": 0, "linearGradientAngleMotion": 0, "linearGradientRepeat": 0, "radialGradientRadius": 0, "radialGradientPositionX": 0, "radialGradientPositionY": 0, "radialGradientFollowCursor": false, "radialGradientFollowSpeed": 0, "imageScale": 0, "imageCount": 0, "patternEnabled": false, "patternSize": 0, "patternOffsetX": 0, "patternOffsetY": 0, "patternSpaceX": 0, "patternSpaceY": 0, "waveEnabled": false, "waveSpeed": 0, "waveComplexity": 0, "waveDepth": 0, "waveShadowDepth": 0, "boxSize": 0.0, "scaleX": 0, "scaleY": 0, "scaleZ": 0, "isMorphEnabled": false, "lightY": 0, "lightZ": 0, "noiseRange": 0, "positionFactor": 0, "scaleFactor": 0, "colorFactor": 0, "sizeVariance": 0, "wobble": 0, "morph": 0, "scrollMovement": 0, "patternScaleX": 0, "patternScaleY": 0, "patternPowerX": 0, "patternPowerY": 0, "patternAmount": 0, "surfaceHeight": 0, "colorStop1": 0, "colorStop2": 0, "colorStop3": 0, "colorStop4": 0, "gradientDistortionX": 0, "gradientDistortionY": 0, "curveX": 0, "curveY": 0, "curveFunnel": 0, "fogIntensity": 0, "repeat": 0, "rotation": 0, "rotationSpeed": 0, "blur": 0, "complexityY": 0, "complexityZ": 0, "amplitudeY": 0, "amplitudeZ": 0, "offset": 0, "lightAngle": 0, "alpha": 0 } }" data-current-context="{ "video": { "playbackSpeed": 0.5, "filter": 1, "filterStrength": 0, "zoom": 0, "videoSourceProvider": "none" }, "backgroundImageId": null, "backgroundMediaEffect": { "type": "none" }, "divider": { "enabled": false }, "typeName": "page" }" data-animation="none" data-fluid-engine-section > <div class="section-border" > <div class="section-background"> </div> </div> <div class='content-wrapper' style=' ' > <div class="content" > <div data-fluid-engine="true"><style> .fe-64b0f94562f43a3060553d73 { --grid-gutter: calc(var(--sqs-mobile-site-gutter, 6vw) - 11.0px); --cell-max-width: calc( ( var(--sqs-site-max-width, 1500px) - (11.0px * (8 - 1)) ) / 8 ); display: grid; position: relative; grid-area: 1/1/-1/-1; grid-template-rows: repeat(15,minmax(24px, auto)); grid-template-columns: minmax(var(--grid-gutter), 1fr) repeat(8, minmax(0, var(--cell-max-width))) minmax(var(--grid-gutter), 1fr); row-gap: 11.0px; column-gap: 11.0px; } @media (min-width: 768px) { .background-width--inset .fe-64b0f94562f43a3060553d73 { --inset-padding: calc(var(--sqs-site-gutter) * 2); } .fe-64b0f94562f43a3060553d73 { --grid-gutter: calc(var(--sqs-site-gutter, 4vw) - 11.0px); --cell-max-width: calc( ( var(--sqs-site-max-width, 1500px) - (11.0px * (24 - 1)) ) / 24 ); --inset-padding: 0vw; --row-height-scaling-factor: 0.0215; --container-width: min(var(--sqs-site-max-width, 1500px), calc(100vw - var(--sqs-site-gutter, 4vw) * 2 - var(--inset-padding) )); grid-template-rows: repeat(9,minmax(calc(var(--container-width) * var(--row-height-scaling-factor)), auto)); grid-template-columns: minmax(var(--grid-gutter), 1fr) repeat(24, minmax(0, var(--cell-max-width))) minmax(var(--grid-gutter), 1fr); } } .fe-block-yui_3_17_2_1_1696004299379_37878 { grid-area: 1/2/3/10; z-index: 5; @media (max-width: 767px) { } } .fe-block-yui_3_17_2_1_1696004299379_37878 .sqs-block { justify-content: flex-start; } .fe-block-yui_3_17_2_1_1696004299379_37878 .sqs-block-alignment-wrapper { align-items: flex-start; } @media (min-width: 768px) { .fe-block-yui_3_17_2_1_1696004299379_37878 { grid-area: 1/3/4/9; z-index: 3; } .fe-block-yui_3_17_2_1_1696004299379_37878 .sqs-block { justify-content: flex-start; } .fe-block-yui_3_17_2_1_1696004299379_37878 .sqs-block-alignment-wrapper { align-items: flex-start; } } .fe-block-4b99488fa906a9834b4d { grid-area: 3/2/14/10; z-index: 2; @media (max-width: 767px) { } } .fe-block-4b99488fa906a9834b4d .sqs-block { justify-content: flex-start; } .fe-block-4b99488fa906a9834b4d .sqs-block-alignment-wrapper { align-items: flex-start; } @media (min-width: 768px) { .fe-block-4b99488fa906a9834b4d { grid-area: 1/9/8/24; z-index: 2; } .fe-block-4b99488fa906a9834b4d .sqs-block { justify-content: flex-start; } .fe-block-4b99488fa906a9834b4d .sqs-block-alignment-wrapper { align-items: flex-start; } } .fe-block-yui_3_17_2_1_1696004299379_36982 { grid-area: 14/2/16/10; z-index: 4; @media (max-width: 767px) { } } .fe-block-yui_3_17_2_1_1696004299379_36982 .sqs-block { justify-content: flex-start; } .fe-block-yui_3_17_2_1_1696004299379_36982 .sqs-block-alignment-wrapper { align-items: flex-start; } @media (min-width: 768px) { .fe-block-yui_3_17_2_1_1696004299379_36982 { grid-area: 8/2/10/26; z-index: 1; } .fe-block-yui_3_17_2_1_1696004299379_36982 .sqs-block { justify-content: flex-start; } .fe-block-yui_3_17_2_1_1696004299379_36982 .sqs-block-alignment-wrapper { align-items: flex-start; } } .fe-block-yui_3_17_2_1_1696004299379_62258 { grid-area: 14/2/16/10; z-index: 6; @media (max-width: 767px) { } } .fe-block-yui_3_17_2_1_1696004299379_62258 .sqs-block { justify-content: center; } .fe-block-yui_3_17_2_1_1696004299379_62258 .sqs-block-alignment-wrapper { align-items: center; } @media (min-width: 768px) { .fe-block-yui_3_17_2_1_1696004299379_62258 { grid-area: 8/14/10/19; z-index: 4; } .fe-block-yui_3_17_2_1_1696004299379_62258 .sqs-block { justify-content: center; } .fe-block-yui_3_17_2_1_1696004299379_62258 .sqs-block-alignment-wrapper { align-items: center; } } </style><div class="fluid-engine fe-64b0f94562f43a3060553d73"><div class="fe-block fe-block-yui_3_17_2_1_1696004299379_37878"><div class="sqs-block html-block sqs-block-html" data-blend-mode="NORMAL" data-block-type="2" data-border-radii="{"topLeft":{"unit":"px","value":0.0},"topRight":{"unit":"px","value":0.0},"bottomLeft":{"unit":"px","value":0.0},"bottomRight":{"unit":"px","value":0.0}}" id="block-yui_3_17_2_1_1696004299379_37878"><div class="sqs-block-content"> <div class="sqs-html-content"> <p class="sqsrte-small" style="white-space:pre-wrap;">The Manatee App</p><h2 style="white-space:pre-wrap;">The Basics</h2> </div> </div></div></div><div class="fe-block fe-block-4b99488fa906a9834b4d"><div class="sqs-block accordion-block sqs-block-accordion" data-blend-mode="NORMAL" data-block-type="69" data-border-radii="{"topLeft":{"unit":"px","value":0.0},"topRight":{"unit":"px","value":0.0},"bottomLeft":{"unit":"px","value":0.0},"bottomRight":{"unit":"px","value":0.0}}" id="block-4b99488fa906a9834b4d"><div class="sqs-block-content"> <ul class="accordion-items-container" data-should-allow-multiple-open-items="" data-is-divider-enabled="true" data-is-first-divider-visible="true" data-is-last-divider-visible="true" data-is-expanded-first-item="" data-accordion-title-alignment="left" data-accordion-description-alignment="left" data-accordion-description-placement="left" data-accordion-icon-placement="right" > <li class="accordion-item"> <div class="accordion-divider accordion-divider--top" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > Where do I download the Manatee App? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>You can download the Manatee app on your Apple or Android phones or tablets <a href="https://www.getmanatee.com/apps"><u>here</u></a>.</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > How do I add my child or co-parent to the App? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>To add a child or co-parent to your Manatee account:</p><ol><li><p>Tap the settings icon (⚙️) on the upper right corner of your home screen. </p></li><li><p>Go to ‘<strong>account settings</strong>.’<br></p></li><li><p>From here, you can add a new child account or invite a co-parent to make their own Manatee account; it will be linked to your own account upon creation.</p></li></ol> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > I forgot my password - what do I do? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>If you forget your password, you can use the <strong>‘forgot password’ </strong>link at the bottom of the login page. Enter the email you registered with to receive a temporary login code. Use that code to set a new password for yourself.</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > My child forgot their password - what do we do? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>A child cannot request a password reset themselves, but you can login to your parent account and change your child’s password at any time with these steps:</p><ol><li><p>Tap the <strong>settings icon (⚙️)</strong> on the upper right corner of your home screen. </p></li><li><p>Go to <strong>‘account settings.’</strong></p></li><li><p>Choose<strong> ‘change child password.’</strong> Here, you should be able to select the appropriate child from the dropdown list and set a new password for them. Your child should then be able to log in again using their new password.</p></li></ol> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > What can my child do with their own login? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>Your child’s profile is limited in what it can do.</p><ul><li><p><strong>Goals & rewards:</strong> Your child can view the goals and rewards assigned to and available to them, see the details of each by tapping on it, mark goals as done, and redeem rewards. However, they cannot add, remove, or modify their goals or rewards.</p></li><li><p><strong>Chat bot:</strong> Your child can start a chat to tell the smart chatbot assistant about their day. When your child is ‘chatting’ with Manatee, they are actually engaging with a conversational chatbot that derives its intelligence from helpful conversations and exercises built by our clinical psychologists. At this time, there is no ‘free text’ option, meaning that the conversation functions like a multiple-choice quiz. Based on your child’s answer, the chatbot provides the most relevant and helpful content. </p></li><li><p><strong>Account: </strong>Your child can view their accumulated points on their main dashboard. A child cannot change their name, username, or password. You’ll have to do it for them through your parent account.</p></li><li><p><strong>Notifications:</strong> Your child will be notified when you, the parent/caregiver, approve or reject a goal that they marked as completed or approve or reject a reward that they have redeemed.</p></li></ul> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> </ul> </div></div></div><div class="fe-block fe-block-yui_3_17_2_1_1696004299379_36982"><div class="sqs-block code-block sqs-block-code" data-block-type="23" id="block-yui_3_17_2_1_1696004299379_36982"><div class="sqs-block-content"><p id="app-care"></p></div></div></div><div class="fe-block fe-block-yui_3_17_2_1_1696004299379_62258"><div class="sqs-block button-block sqs-block-button sqs-stretched" data-block-type="53" id="block-yui_3_17_2_1_1696004299379_62258"><div class="sqs-block-content"> <div class="sqs-block-button-container sqs-block-button-container--center" data-animation-role="button" data-alignment="center" data-button-size="small" data-button-type="tertiary" > <a href="#top" class="sqs-block-button-element--small sqs-button-element--tertiary sqs-block-button-element" > back to top </a> </div> </div></div></div></div></div> </div> <button class='background-pause-button' aria-label="Pause Background"></button> <button class='background-pause-button paused' aria-label="Play Background"></button> </div> </section> <section data-test="page-section" data-section-theme="white" class='page-section full-bleed-section layout-engine-section background-width--full-bleed section-height--small content-width--wide horizontal-alignment--center vertical-alignment--middle white' data-section-id="6516e06c1bbe8f5087550724" data-controller="SectionWrapperController" data-current-styles="{ "imageOverlayOpacity": 0.15, "backgroundWidth": "background-width--full-bleed", "sectionHeight": "section-height--small", "customSectionHeight": 1, "horizontalAlignment": "horizontal-alignment--center", "verticalAlignment": "vertical-alignment--middle", "contentWidth": "content-width--wide", "customContentWidth": 50, "sectionTheme": "white", "sectionAnimation": "none", "backgroundMode": "generative", "generative": { "type": "none", "seed": 0, "count": 0, "size": 0, "speed": 0, "invertColors": false, "noiseIntensity": 0, "noiseScale": 0, "distortionScaleX": 0, "distortionScaleY": 0, "distortionSpeed": 0, "distortionIntensity": 0, "lightIntensity": 0, "lightX": 0, "bevelRotation": 0, "bevelSize": 0, "bevelStrength": 0, "complexity": 0, "cutoff": 0, "isBevelEnabled": false, "isBlurEnabled": false, "scale": 0, "speedMorph": 0, "speedTravel": 0, "steps": 0, "travelDirection": 0, "noiseBias": 0, "animateNoise": false, "distortionComplexity": 0, "distortionDirection": 0, "distortionMorphSpeed": 0, "distortionSeed": 0, "distortionSmoothness": 0, "linearGradientStartColorDistance": 0, "linearGradientEndColorDistance": 0, "linearGradientAngle": 0, "linearGradientAngleMotion": 0, "linearGradientRepeat": 0, "radialGradientRadius": 0, "radialGradientPositionX": 0, "radialGradientPositionY": 0, "radialGradientFollowCursor": false, "radialGradientFollowSpeed": 0, "imageScale": 0, "imageCount": 0, "patternEnabled": false, "patternSize": 0, "patternOffsetX": 0, "patternOffsetY": 0, "patternSpaceX": 0, "patternSpaceY": 0, "waveEnabled": false, "waveSpeed": 0, "waveComplexity": 0, "waveDepth": 0, "waveShadowDepth": 0, "boxSize": 0.0, "scaleX": 0, "scaleY": 0, "scaleZ": 0, "isMorphEnabled": false, "lightY": 0, "lightZ": 0, "noiseRange": 0, "positionFactor": 0, "scaleFactor": 0, "colorFactor": 0, "sizeVariance": 0, "wobble": 0, "morph": 0, "scrollMovement": 0, "patternScaleX": 0, "patternScaleY": 0, "patternPowerX": 0, "patternPowerY": 0, "patternAmount": 0, "surfaceHeight": 0, "colorStop1": 0, "colorStop2": 0, "colorStop3": 0, "colorStop4": 0, "gradientDistortionX": 0, "gradientDistortionY": 0, "curveX": 0, "curveY": 0, "curveFunnel": 0, "fogIntensity": 0, "repeat": 0, "rotation": 0, "rotationSpeed": 0, "blur": 0, "complexityY": 0, "complexityZ": 0, "amplitudeY": 0, "amplitudeZ": 0, "offset": 0, "lightAngle": 0, "alpha": 0 } }" data-current-context="{ "video": { "playbackSpeed": 0.5, "filter": 1, "filterStrength": 0, "zoom": 0, "videoSourceProvider": "none" }, "backgroundImageId": null, "backgroundMediaEffect": { "type": "none" }, "divider": { "enabled": false }, "typeName": "page" }" data-animation="none" data-fluid-engine-section > <div class="section-border" > <div class="section-background"> </div> </div> <div class='content-wrapper' style=' ' > <div class="content" > <div data-fluid-engine="true"><style> .fe-6516e06c1bbe8f5087550723 { --grid-gutter: calc(var(--sqs-mobile-site-gutter, 6vw) - 11.0px); 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opacity: 0.2; " ></div> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > How do I complete the clinical evaluation? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>Once a Manatee provider has sent you the clinical evaluation, you will be prompted to complete it when opening or resuming the app.</p><p><strong>To complete the clinical evaluation:</strong></p><ol><li><p>Open the Manatee app.</p></li><li><p>The app will show a screen that says, <strong>‘complete (Child)’s clinical evaluation.’ </strong>Tap the <strong>‘next’</strong> button.</p></li><li><p>Complete the evaluation by selecting an answer to each question. Your provider will not receive the complete results until you have answered all questions.</p></li><li><p>Your evaluation is complete when you see a thank you screen. From here, you can see your family’s results by tapping the <strong>‘see results’</strong> button.</p></li></ol><p>If you opt to skip the evaluation, you will not be prompted for it again until the next day. If the clinical evaluation does not appear again when you open the app, try closing the app and then reopening it.</p><p>If this does not work, please reach out to your care team on the messaging tab.</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > How do I complete my forms? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <ol><li><p>When you have any incomplete forms, the home screen will alert you under <strong>‘Your to-dos’.</strong> Tap the arrow (➡️) to go right to your incomplete forms. You will be able to complete each form in one go!</p></li><li><p>You can also access your forms by going to the<strong> ‘care desk’ </strong>tab and selecting the <strong>‘documents’</strong> tab. From here, you can also complete forms individually.</p></li></ol> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > Can I see my appointments in the app? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>Your next upcoming session will be visible on your Manatee home screen. To view your following sessions, go to your <strong>‘care desk’</strong> tab and the <strong>‘schedule’ </strong>tab there. You will be able to see your family’s appointments for the next 30 days.</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > How do I reschedule my session? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <ol><li><p>On the home screen or in the <strong>‘schedule</strong>’ tab under<strong> ‘care desk,’</strong> tap the three dots in the corner of the session you’d like to reschedule.</p></li><li><p>Select<strong> ‘reschedule’ </strong>from the menu.</p></li><li><p>Choose a new date and time for your session, then tap the <strong>‘reschedule’</strong> button.</p></li><li><p>After confirming, your session is now rescheduled! The session information should now show the new date and time.</p></li></ol><p>You can reschedule your session at any time. However, rescheduling your session within 48 hours of its start time will result in a late rescheduling fee of $99.</p><p>When you schedule sessions with Manatee, we set aside time with the highest quality child and family mental health providers. If you need further assistance with rescheduling your session, please contact us as soon as possible, and no later than 48 hours prior to your appointment.</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > How do I cancel my session? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <ol><li><p>On the home screen or in the <strong>‘schedule’ </strong>tab under <strong>‘care desk,’</strong> tap the three dots in the corner of the session you’d like to cancel.</p></li><li><p>Tap on the option to<strong> ‘cancel session’</strong> at the bottom of the menu.</p></li><li><p>Select a reason for your cancellation.</p></li><li><p>Confirm your session cancellation.</p></li></ol><p>You can cancel your session at any time. However, canceling your session within 48 hours of its start time will result in a late cancellation fee of $99.</p><p><br></p><p>When you schedule sessions with Manatee, we set aside time with the highest quality child and family mental health providers. If you need further assistance with canceling your session, please contact us as soon as possible, and no later than 48 hours prior to your appointment.</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > What equipment do I need for telehealth sessions? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>To ensure your family’s sessions run smoothly, we recommend:</p><ul><li><p>Using a desktop computer or laptop with a webcam, speakers, and microphone, or a smartphone device with the latest software.</p></li><li><p>A strong internet connection. Ideally, your family will attend sessions from home or a place with a stable connection. Test your video chat to make sure your settings are properly configured.</p></li></ul> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > How do I join my telehealth session? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>To ensure your telehealth sessions go smoothly and consistently, we recommend downloading Zoom for your phone, tablet, or computer!</p><p>Before joining a session on your computer or mobile device, you can download Zoom from the Download Center. Otherwise, you will be prompted to download and install Zoom when you click a join link.</p><p><strong><em>To join a telehealth session on your phone or tablet:</em></strong></p><ol><li><p>Open the Zoom app on your device.</p></li><li><p>At the time of your session, the ‘Join Session’ button will be visible on the Zoom app. Tap ‘Join Session’ to open the Zoom link and join using the app.<br><br>Or: locate your Zoom link in your session reminder email to copy, paste, and send as needed.</p></li></ol><p><strong><em>To join a telehealth session on your computer:</em></strong></p><ol><li><p>Open the Zoom desktop app.</p></li><li><p>Locate the Zoom link in your session reminder email or calendar invite (recommended).</p></li><li><p>On the home screen of the Manatee app, tap the<strong> ‘copy’ </strong>button on your session tile. You can then paste your session link into an email or message that you can access on your computer.</p></li><li><p>Select if you would like to connect audio and/or video.</p></li><li><p>Click Join.</p></li></ol><p><strong><em>To join from your web browser without downloading Zoom:</em></strong></p><ol><li><p>Locate the meeting invite link from your email reminder, calendar invitation or the Manatee app</p></li><li><p>Click the join link to join the meeting.</p></li><li><p>If a pop-up window prompts you to open or install the Zoom desktop client, click Cancel.</p></li><li><p>At the bottom of the page, click the ‘Join from your Browser’ link. You will be directed to a new page.</p></li><li><p>Click Allow to allow Zoom permission for your microphone and camera.</p></li><li><p>Sign in with your name to join the meeting</p></li><li><p>Click Join.</p></li></ol> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > How can I improve the quality of my video connection? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <ul><li><p>Make sure that you are connected to a stable internet connection. If possible, use a wired connection.<br><br></p></li><li><p>Close other applications or programs that you might have open on your device prior to the session, and ensure you are not downloading any large files.</p></li></ul> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > How do I update my insurance? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <ol><li><p>Tap the <strong>‘care desk’</strong> tab on the bottom navigation bar of the Manatee app.</p></li><li><p>Tap on<strong> ‘billing’ </strong>along the top of the screen.</p></li><li><p>Select<strong> ‘insurance’</strong> and use the<strong> ‘+’ </strong>button to add a new insurance policy to your profile.</p></li></ol><p>Our billing team will then confirm your updated insurance information and be in touch via in-app messaging.</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > How do I pay my invoice? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <ol><li><p>When you have an unpaid invoice, the home screen will alert you under <strong>‘Your to-dos’. </strong>Tapping the button here will take you directly to your unpaid invoice.</p><p>You can also access your invoices under the billing section of the <strong>‘care desk’</strong> tab.</p></li><li><p>From here, tap on the<strong> ‘pay’</strong> button on the invoice you would like to pay for.</p></li><li><p>Choose which payment card on file to pay the invoice with. If you have no cards on file, you will be prompted to add one.</p></li></ol><p>Tap the<strong> ‘pay invoice’ </strong>button to use the selected card.</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > How do I change my credit card on file? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <ol><li><p>Tap the <strong>‘care desk’</strong> tab on the bottom navigation bar of the Manatee app..</p></li><li><p>Tap on <strong>‘billing’ </strong>along the top of the screen.</p></li><li><p>Tap on the <strong>‘cards’</strong> section and use the<strong> ‘+’ </strong>button to add a new card to your profile.</p></li></ol><p>To manage your existing cards, tap on the three dots on the right side of the card information. From here, you can set a card to be your preferred card for payments or remove it.</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> </ul> </div></div></div><div class="fe-block fe-block-yui_3_17_2_1_1696004299379_64863"><div class="sqs-block button-block sqs-block-button sqs-stretched" data-block-type="53" id="block-yui_3_17_2_1_1696004299379_64863"><div class="sqs-block-content"> <div class="sqs-block-button-container sqs-block-button-container--center" data-animation-role="button" data-alignment="center" data-button-size="small" data-button-type="tertiary" > <a href="#top" class="sqs-block-button-element--small sqs-button-element--tertiary sqs-block-button-element" > back to top </a> </div> </div></div></div><div class="fe-block fe-block-yui_3_17_2_1_1727701281187_66188"><div class="sqs-block code-block sqs-block-code" data-block-type="23" id="block-yui_3_17_2_1_1727701281187_66188"><div class="sqs-block-content"><p id="app-goals"></p></div></div></div></div></div> </div> <button class='background-pause-button' aria-label="Pause Background"></button> <button class='background-pause-button paused' aria-label="Play Background"></button> </div> </section> <section data-test="page-section" data-section-theme="light" class='page-section full-bleed-section layout-engine-section background-width--full-bleed section-height--small content-width--wide horizontal-alignment--center vertical-alignment--middle light' data-section-id="64b101bf96e8ca1b83d92999" data-controller="SectionWrapperController" data-current-styles="{ "imageOverlayOpacity": 0.15, "backgroundWidth": "background-width--full-bleed", "sectionHeight": "section-height--small", "customSectionHeight": 1, "horizontalAlignment": "horizontal-alignment--center", "verticalAlignment": "vertical-alignment--middle", "contentWidth": "content-width--wide", "customContentWidth": 50, "sectionTheme": "light", "sectionAnimation": "none", "backgroundMode": "generative", "generative": { "type": "none", "seed": 0, "count": 0, "size": 0, "speed": 0, "invertColors": false, "noiseIntensity": 0, "noiseScale": 0, "distortionScaleX": 0, "distortionScaleY": 0, "distortionSpeed": 0, "distortionIntensity": 0, "lightIntensity": 0, "lightX": 0, "bevelRotation": 0, "bevelSize": 0, "bevelStrength": 0, "complexity": 0, "cutoff": 0, "isBevelEnabled": false, "isBlurEnabled": false, "scale": 0, "speedMorph": 0, "speedTravel": 0, "steps": 0, "travelDirection": 0, "noiseBias": 0, "animateNoise": false, "distortionComplexity": 0, "distortionDirection": 0, "distortionMorphSpeed": 0, "distortionSeed": 0, "distortionSmoothness": 0, "linearGradientStartColorDistance": 0, "linearGradientEndColorDistance": 0, "linearGradientAngle": 0, "linearGradientAngleMotion": 0, "linearGradientRepeat": 0, "radialGradientRadius": 0, "radialGradientPositionX": 0, "radialGradientPositionY": 0, "radialGradientFollowCursor": false, "radialGradientFollowSpeed": 0, "imageScale": 0, "imageCount": 0, "patternEnabled": false, "patternSize": 0, "patternOffsetX": 0, "patternOffsetY": 0, "patternSpaceX": 0, "patternSpaceY": 0, "waveEnabled": false, "waveSpeed": 0, "waveComplexity": 0, "waveDepth": 0, "waveShadowDepth": 0, "boxSize": 0.0, "scaleX": 0, "scaleY": 0, "scaleZ": 0, "isMorphEnabled": false, "lightY": 0, "lightZ": 0, "noiseRange": 0, "positionFactor": 0, "scaleFactor": 0, "colorFactor": 0, "sizeVariance": 0, "wobble": 0, "morph": 0, "scrollMovement": 0, "patternScaleX": 0, "patternScaleY": 0, "patternPowerX": 0, "patternPowerY": 0, "patternAmount": 0, "surfaceHeight": 0, "colorStop1": 0, "colorStop2": 0, "colorStop3": 0, "colorStop4": 0, "gradientDistortionX": 0, "gradientDistortionY": 0, "curveX": 0, "curveY": 0, "curveFunnel": 0, "fogIntensity": 0, "repeat": 0, "rotation": 0, "rotationSpeed": 0, "blur": 0, "complexityY": 0, "complexityZ": 0, "amplitudeY": 0, "amplitudeZ": 0, "offset": 0, "lightAngle": 0, "alpha": 0 } }" data-current-context="{ "video": { "playbackSpeed": 0.5, "filter": 1, "filterStrength": 0, "zoom": 0, "videoSourceProvider": "none" }, "backgroundImageId": null, "backgroundMediaEffect": { "type": "none" }, "divider": { "enabled": false }, "typeName": "page" }" data-animation="none" data-fluid-engine-section > <div class="section-border" > <div class="section-background"> </div> </div> <div class='content-wrapper' style=' ' > <div class="content" > <div data-fluid-engine="true"><style> .fe-64b101bf96e8ca1b83d92998 { --grid-gutter: calc(var(--sqs-mobile-site-gutter, 6vw) - 11.0px); 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z-index: 4; } .fe-block-yui_3_17_2_1_1696004299379_67763 .sqs-block { justify-content: center; } .fe-block-yui_3_17_2_1_1696004299379_67763 .sqs-block-alignment-wrapper { align-items: center; } } </style><div class="fluid-engine fe-64b101bf96e8ca1b83d92998"><div class="fe-block fe-block-yui_3_17_2_1_1696004299379_35298"><div class="sqs-block html-block sqs-block-html" data-blend-mode="NORMAL" data-block-type="2" data-border-radii="{"topLeft":{"unit":"px","value":0.0},"topRight":{"unit":"px","value":0.0},"bottomLeft":{"unit":"px","value":0.0},"bottomRight":{"unit":"px","value":0.0}}" id="block-yui_3_17_2_1_1696004299379_35298"><div class="sqs-block-content"> <div class="sqs-html-content"> <p class="sqsrte-small" style="white-space:pre-wrap;">The Manatee App</p><h2 style="white-space:pre-wrap;">Goals & Rewards</h2> </div> </div></div></div><div class="fe-block fe-block-1773f9599d7187b0e99d"><div class="sqs-block accordion-block sqs-block-accordion" data-blend-mode="NORMAL" data-block-type="69" data-border-radii="{"topLeft":{"unit":"px","value":0.0},"topRight":{"unit":"px","value":0.0},"bottomLeft":{"unit":"px","value":0.0},"bottomRight":{"unit":"px","value":0.0}}" id="block-1773f9599d7187b0e99d"><div class="sqs-block-content"> <ul class="accordion-items-container" data-should-allow-multiple-open-items="" data-is-divider-enabled="true" data-is-first-divider-visible="true" data-is-last-divider-visible="true" data-is-expanded-first-item="" data-accordion-title-alignment="left" data-accordion-description-alignment="left" data-accordion-description-placement="left" data-accordion-icon-placement="right" > <li class="accordion-item"> <div class="accordion-divider accordion-divider--top" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > Who designs the goals and rewards library? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>Our goals library is designed by our team of clinical psychologists who specialize in children with behavioral and developmental disorders. Their expertise includes autism, anxiety, ADHD, sensory issues, emotional issues, and trauma responses.</p><p>The idea behind behavioral goals is a framework called Cognitive Behavioral Therapy (CBT). This therapy is based on the notion that our thoughts, emotions, and behaviors are all connected in a way summarized as: ‘What we believe is how we feel, and how we feel is how we behave.’</p><p>This means that the goals themselves focus on behaviors, making it easier to track progress and celebrate achievements.</p><p>The standard rewards are all ‘clinically’ appropriate, but we recommend working together with your child to understand what would be the most motivational.</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > What makes a goal a 'good' goal? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>Great goals are usually ‘SMART’ goals, which stands for: </p><ul><li><p><strong>Specific</strong> – goals should be clear and without any ambiguity. Helpful questions to answer here are: ‘What exactly needs to be done?’, ‘Where does it take place?’, ‘Who is involved?’, etc.</p></li><li><p><strong>Measurable</strong> – in order to track progress and stay motivated, we need to understand when the goal has been achieved. This means we need to know what its completion looks like and how we measure it.</p></li><li><p><strong>Achievable</strong> – goals also need to be realistic and attainable to be successful and motivational. It is important for kids to build confidence and stretch their abilities by achieving goals. However, setting unrealistic goals can be very defeating and have the opposite effect.</p></li><li><p><strong>Relevant</strong> – make sure the goal you are setting matters to you and your family, and that it aligns with your other goals. Some helpful questions to determine this may be: ‘Does this seem worthwhile?’, ‘Is this the right time?’, ‘Does this match our other efforts/needs?’</p></li><li><p><strong>Timely</strong> – every goal needs a target date so that you have a deadline to focus on. In Manatee, you just need to set the ‘expiration date’ for your goals, which range from 30 to 90 days.</p></li></ul> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > How do I assign a goal? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <ol><li><p>Navigate to your family tab and go to ‘child goals & rewards.’</p></li><li><p>If you have multiple children on your family account, select the appropriate child in the drop-down menu.</p></li><li><p>Tap the <strong>‘assign goals’</strong> or <strong>‘manage’</strong> button. From here, you’ll have access to our goals library, or you can create your custom goals. To assign or create a goal, tap the <strong>‘+’</strong> button.</p></li></ol><p>You can also read or customize our premade goals by tapping on their names and selecting <strong>‘copy and edit.’</strong> From here, you can also set reminders for your child to complete their goal.</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > How many goals should I set? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>We recommend setting 2-3 goals at a time. More than 3 goals may be overwhelming for your child. To optimize the effectiveness of any intervention, it is important to focus on a few key behaviors at a time.</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > How does my child mark a goal completed, and how do I approve it? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>When your child is logged into their account:</p><ol><li><p>They’ll see their goals listed on their home screen. There, they can tap on any goal and then the<strong> ‘I did it!’ </strong>button to mark their goal as completed.</p></li></ol><p>To approve a goal that your child marked as complete:</p><ol><li><p>You’ll see a notification on your device and/or in the Manatee app by tapping the notification icon (🔔).</p></li><li><p>There, you’ll see which goal your child marked as complete. If task completion is verified, you can approve it; otherwise, you can reject it. Either way, the child will receive a notification bubble on their dashboard informing them if their goal was approved or not.</p></li><li><p>If approved, the child will be awarded the assigned points. Yay!</p></li></ol><p>You can also mark a child’s goal as completed on their behalf. To mark a goal as completed as a caregiver:</p><ol><li><p>Navigate to your ‘<strong>family’</strong> tab.</p></li><li><p>There, you’ll see each child’s goals listed. Swipe to the goal you wish to mark as complete and tap the <strong>‘mark done’</strong> button.</p></li><li><p>Now your child’s goal has been marked as completed and approved all in one go! </p></li></ol> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > How quickly should I approve a goal achievement after it has happened? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>We encourage you to approve the goal as soon as you are able. In the beginning, you may need to establish trust by checking in and having a conversation prior to approving. However, as time goes by, you may feel more comfortable approving a goal without any additional evidence. Either way, the sooner, the better!</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > What makes a good reward? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>We recommend working together with your child to pick out something that is personalized and most exciting to them. Moreover, we believe that the best rewards encourage bonding time with the people we care about, such as game nights, baking cookies, or going on an adventure together.</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > How many rewards should I set? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>We recommend setting about 2-4 rewards. It’s important to mix up easy rewards (5 points) with harder rewards (>20 points). This way, your child can receive near-instant rewards while also looking forward to and working towards something bigger.</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > How do I add a custom reward? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <ol><li><p>Navigate to your<strong> ‘family’ </strong>tab and go to<strong> ‘child goals & rewards.’</strong></p></li><li><p>If you have multiple children on your family account, select the appropriate child in the drop-down menu.</p></li><li><p>Tap on the<strong> ‘manage rewards’ </strong>button.</p></li><li><p>Select the custom reward option marked by the edit icon (✏️).</p></li><li><p>Assign the reward a self-explanatory name, a description (optional), points required (to claim the reward), and finally a colorful relevant image. All this will be visible to the child when assigned.</p></li><li><p>Tap the<strong> ‘save reward’</strong> button. The custom reward has now been created and saved permanently.</p></li></ol><p>By default, it is assigned to the active child’s profile, but feel free to unassign it if needed. This custom goal will also be available as an option for all other children on the account, but not automatically assigned.</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > How does my child redeem a reward? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>While your child is logged in:</p><ol><li><p>Tap the<strong> ‘view rewards’</strong> button at the top of the home screen to view a list of their possible rewards.</p></li><li><p>If your child has enough points to redeem a particular reward, they will be able to claim it by tapping the blue <strong>‘claim’ </strong>button and confirming their choice. </p></li><li><p>Parents will then receive a notification about this claimed reward. </p></li><li><p>Parents will have the ability to approve or reject it from their own notifications. If approved, the child will be notified, and the respective points will be deducted. If rejected, the child will still be notified, but their points stay the same.</p></li></ol><p>If your child does not have enough points for a particular reward, it will have a lock icon (🔒) in the corner and show a progress bar with how many more points are needed.</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > How quickly should I ‘honor’ a reward after it has been redeemed? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>We encourage you to give or carry out the reward as soon as you are able. For example, if your child has redeemed ‘Pick out what is for dinner tonight,’ it is highly recommended to honor the reward that same evening. Keep in mind that there are also rewards that require additional planning, in which case it is advisable to start planning the reward as soon as possible.</p><p>The satisfaction of achieving and receiving the reward at the same time will increase the effectiveness of the reward system moving forward.</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> <li class="accordion-item"> <p class=" accordion-item__title-wrapper " role="heading" aria-level="3" > <button class="accordion-item__click-target" aria-expanded="false" style=" padding-top: 15px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; " > <span class="accordion-item__title" style=" padding-right: 14px; " > Who is my child talking to when using the chatbot? </span> <div class="accordion-icon-container" data-is-open="false" aria-hidden="true" style=" height: 14px; width: 14px; " > <div class="plus"> <div class="plus__horizontal-line" style="height: 1px" ></div> <div class="plus__vertical-line" style="height: 1px" ></div> </div> </div> </button> </p> <div class="accordion-item__dropdown" role="region"> <div class=" accordion-item__description " style=" padding-top: 0px; padding-bottom: 30px; padding-left: 0px; padding-right: 0px; min-width: 70%; max-width: 300px; " > <p>The chatbot functionality is only enabled for the child app and is based on helpful conversations and exercises built by our clinical psychologists. </p><p>This means that when your child is ‘chatting’ with Manatee, they are actually engaging with a conversational chatbot that derives its intelligence from Cognitive Behavioral Therapy. At this time, there is no ‘free text’ option, meaning that the conversation functions like a multiple-choice quiz. </p><p>Based on your child’s answer, the chatbot will provide the most relevant and helpful content. After every exercise, we ask whether the conversation was helpful or not—we will use this information to make our chatbot smarter!</p> </div> </div> <div class="accordion-divider" aria-hidden="true" style=" height: 1px; opacity: 0.2; " ></div> </li> </ul> </div></div></div><div class="fe-block fe-block-yui_3_17_2_1_1724804441371_52500"><div class="sqs-block code-block sqs-block-code" data-block-type="23" id="block-yui_3_17_2_1_1724804441371_52500"><div class="sqs-block-content"><p id="app-care"></div></div></div><div class="fe-block fe-block-yui_3_17_2_1_1696004299379_67763"><div class="sqs-block button-block sqs-block-button sqs-stretched" data-block-type="53" id="block-yui_3_17_2_1_1696004299379_67763"><div class="sqs-block-content"> <div class="sqs-block-button-container sqs-block-button-container--center" data-animation-role="button" data-alignment="center" data-button-size="small" data-button-type="tertiary" > <a href="#top" class="sqs-block-button-element--small sqs-button-element--tertiary sqs-block-button-element" > back to top </a> </div> </div></div></div></div></div> </div> <button class='background-pause-button' aria-label="Pause Background"></button> <button class='background-pause-button paused' aria-label="Play Background"></button> </div> </section> </article> </main> <footer class="sections" id="footer-sections" data-footer-sections> <section data-test="page-section" data-section-theme="dark" class='page-section full-bleed-section layout-engine-section background-width--full-bleed section-height--custom content-width--wide horizontal-alignment--center vertical-alignment--middle dark' data-section-id="66b6567205ade38765f0a46b" data-controller="SectionWrapperController" data-current-styles="{ "imageOverlayOpacity": 0.15, "backgroundWidth": "background-width--full-bleed", "sectionHeight": "section-height--custom", "customSectionHeight": 12, "horizontalAlignment": "horizontal-alignment--center", "verticalAlignment": 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data-border-radii="{"topLeft":{"unit":"px","value":0.0},"topRight":{"unit":"px","value":0.0},"bottomLeft":{"unit":"px","value":0.0},"bottomRight":{"unit":"px","value":0.0}}" id="block-66b6567290915c0e9130f80b"><div class="sqs-block-content"> <div class="sqs-html-content"> <p class="" style="white-space:pre-wrap;"><strong>for families</strong></p><p class="sqsrte-small" style="white-space:pre-wrap;"><a href="/our-care-model">child and family therapy</a><br><a href="/parent-services">parent counseling</a><br><a href="/our-pricing">insurance and pricing</a><br><a href="/our-providers">our providers</a><br><a href="/manatee-app">the manatee app</a><br><a href="/faqs">faqs</a></p> </div> </div></div></div><div class="fe-block fe-block-66b65672cce8ec32eb4dd091"><div class="sqs-block html-block sqs-block-html" data-blend-mode="NORMAL" data-block-type="2" data-border-radii="{"topLeft":{"unit":"px","value":0.0},"topRight":{"unit":"px","value":0.0},"bottomLeft":{"unit":"px","value":0.0},"bottomRight":{"unit":"px","value":0.0}}" id="block-66b65672cce8ec32eb4dd091"><div class="sqs-block-content"> <div class="sqs-html-content"> <p class="" style="white-space:pre-wrap;">for partners</p><p class="sqsrte-small" style="white-space:pre-wrap;"><a href="/pediatricians">pediatricians</a><br><a href="/referral" target="_blank">refer a patient</a><br><a href="/our-outcomes">clinical outcomes</a></p> </div> </div></div></div><div class="fe-block fe-block-66b656729d12de45ce09b87f"><div class="sqs-block html-block sqs-block-html" data-blend-mode="NORMAL" data-block-type="2" data-border-radii="{"topLeft":{"unit":"px","value":0.0},"topRight":{"unit":"px","value":0.0},"bottomLeft":{"unit":"px","value":0.0},"bottomRight":{"unit":"px","value":0.0}}" id="block-66b656729d12de45ce09b87f"><div class="sqs-block-content"> <div class="sqs-html-content"> <p class="" style="white-space:pre-wrap;"><strong>about us</strong></p><p class="sqsrte-small" style="white-space:pre-wrap;"><a href="/our-approach">our approach</a><br><a href="/the-manateam">the manateam</a><br><a href="/careers">careers</a><br><a href="/contact-us">contact us</a><br></p> </div> </div></div></div><div class="fe-block fe-block-66b656723734afba5cbad51c"><div class="sqs-block html-block sqs-block-html" data-blend-mode="NORMAL" data-block-type="2" data-border-radii="{"topLeft":{"unit":"px","value":0.0},"topRight":{"unit":"px","value":0.0},"bottomLeft":{"unit":"px","value":0.0},"bottomRight":{"unit":"px","value":0.0}}" id="block-66b656723734afba5cbad51c"><div class="sqs-block-content"> <div class="sqs-html-content"> <p class="" style="white-space:pre-wrap;"><strong>resources</strong></p><p class="sqsrte-small" style="white-space:pre-wrap;"><a href="/blog">our blog</a><br><a href="/mental-health-resources">mental health resources</a><br><a href="https://www.getmanatee.com/back-to-school" target="_blank">back-to-school</a></p> </div> </div></div></div><div class="fe-block fe-block-66b65672cf6af183081cee2a"><div class="sqs-block image-block sqs-block-image sqs-stretched" data-block-type="5" id="block-66b65672cf6af183081cee2a"><div class="sqs-block-content"> <div class=" image-block-outer-wrapper layout-caption-below design-layout-fluid image-position-right combination-animation-none individual-animation-none " data-test="image-block-fluid-outer-wrapper" > <div class="fluid-image-animation-wrapper sqs-image sqs-block-alignment-wrapper" data-animation-role="image" > <div class="fluid-image-container sqs-image-content" style="overflow: hidden;-webkit-mask-image: -webkit-radial-gradient(white, black);position: relative;width: 100%;height: 100%;" > <div class="content-fit"> <img data-stretch="false" data-src="https://images.squarespace-cdn.com/content/v1/60faebfb029676229b99d743/1627943036702-FZ4HIMY14FN45S0TLVFZ/370e03a0-94f0-493e-a4b8-5ced86f239fc.png" data-image="https://images.squarespace-cdn.com/content/v1/60faebfb029676229b99d743/1627943036702-FZ4HIMY14FN45S0TLVFZ/370e03a0-94f0-493e-a4b8-5ced86f239fc.png" data-image-dimensions="524x84" data-image-focal-point="0.5,0.5" alt="370e03a0-94f0-493e-a4b8-5ced86f239fc.png" data-load="false" elementtiming="system-image-block" src="https://images.squarespace-cdn.com/content/v1/60faebfb029676229b99d743/1627943036702-FZ4HIMY14FN45S0TLVFZ/370e03a0-94f0-493e-a4b8-5ced86f239fc.png" width="524" height="84" alt="" sizes="(max-width: 640px) 100vw, (max-width: 767px) 75vw, 16.666666666666664vw" style="display:block;object-fit: contain; object-position: 50% 50%" srcset="https://images.squarespace-cdn.com/content/v1/60faebfb029676229b99d743/1627943036702-FZ4HIMY14FN45S0TLVFZ/370e03a0-94f0-493e-a4b8-5ced86f239fc.png?format=100w 100w, 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loading="lazy" decoding="async" data-loader="sqs"> <div class="fluidImageOverlay"></div> </div> </div> </div> </div> <style> .sqs-block-image .sqs-block-content { height: 100%; width: 100%; } .fe-block-66b65672cf6af183081cee2a .fluidImageOverlay { position: absolute; top: 0; left: 0; width: 100%; height: 100%; mix-blend-mode: normal; opacity: 0; } </style> </div></div></div><div class="fe-block fe-block-66b656726a4e1170cf4311cf"><div class="sqs-block html-block sqs-block-html" data-blend-mode="NORMAL" data-block-type="2" data-border-radii="{"topLeft":{"unit":"px","value":0.0},"topRight":{"unit":"px","value":0.0},"bottomLeft":{"unit":"px","value":0.0},"bottomRight":{"unit":"px","value":0.0}}" id="block-66b656726a4e1170cf4311cf"><div class="sqs-block-content"> <div class="sqs-html-content"> <p style="text-align:right;white-space:pre-wrap;" class="">mental health <br>for today’s family.</p> </div> </div></div></div><div class="fe-block fe-block-66b656722398f9950b5617f7"><div class="sqs-block socialaccountlinks-v2-block sqs-block-socialaccountlinks-v2" data-block-type="54" id="block-66b656722398f9950b5617f7"><div class="sqs-block-content"> <div class="sqs-svg-icon--outer social-icon-alignment-right social-icons-color- social-icons-size-small social-icons-style-regular " > <style> #block-66b656722398f9950b5617f7 .social-icons-style-border .sqs-svg-icon--wrapper { box-shadow: 0 0 0 2px inset; border: none; } </style> <nav class="sqs-svg-icon--list"> <a href="https://www.instagram.com/getmanatee/" target="_blank" class="sqs-svg-icon--wrapper instagram-unauth" aria-label="Instagram"> <div> <svg class="sqs-svg-icon--social" viewBox="0 0 64 64"> <use class="sqs-use--icon" xlink:href="#instagram-unauth-icon"></use> <use class="sqs-use--mask" xlink:href="#instagram-unauth-mask"></use> </svg> </div> </a><a href="https://twitter.com/getmanatee" target="_blank" class="sqs-svg-icon--wrapper twitter-unauth" aria-label="Twitter"> <div> <svg class="sqs-svg-icon--social" viewBox="0 0 64 64"> <use class="sqs-use--icon" xlink:href="#twitter-unauth-icon"></use> <use class="sqs-use--mask" xlink:href="#twitter-unauth-mask"></use> </svg> </div> </a><a href="https://www.facebook.com/getmanatee" target="_blank" class="sqs-svg-icon--wrapper facebook-unauth" aria-label="Facebook"> <div> <svg class="sqs-svg-icon--social" viewBox="0 0 64 64"> <use class="sqs-use--icon" xlink:href="#facebook-unauth-icon"></use> <use class="sqs-use--mask" xlink:href="#facebook-unauth-mask"></use> </svg> </div> </a><a href="https://www.linkedin.com/company/getmanatee/" target="_blank" class="sqs-svg-icon--wrapper linkedin-unauth" aria-label="LinkedIn"> <div> <svg class="sqs-svg-icon--social" viewBox="0 0 64 64"> <use class="sqs-use--icon" xlink:href="#linkedin-unauth-icon"></use> <use class="sqs-use--mask" xlink:href="#linkedin-unauth-mask"></use> </svg> </div> </a> </nav> </div> </div></div></div><div class="fe-block fe-block-66b65672ace7498ef6b0b244"><div class="sqs-block horizontalrule-block sqs-block-horizontalrule" data-block-type="47" id="block-66b65672ace7498ef6b0b244"><div class="sqs-block-content"><hr /></div></div></div><div class="fe-block fe-block-66b656720ed2b60472599c4f"><div class="sqs-block html-block sqs-block-html" data-blend-mode="NORMAL" data-block-type="2" data-border-radii="{"topLeft":{"unit":"px","value":0.0},"topRight":{"unit":"px","value":0.0},"bottomLeft":{"unit":"px","value":0.0},"bottomRight":{"unit":"px","value":0.0}}" id="block-66b656720ed2b60472599c4f"><div class="sqs-block-content"> <div class="sqs-html-content"> <p class="sqsrte-small" style="white-space:pre-wrap;"><a href="/terms-of-service">terms of service</a><br><a href="/terms-and-privacy">privacy policy</a></p> </div> </div></div></div><div class="fe-block fe-block-66b65672a55f9b8183698be7"><div class="sqs-block image-block sqs-block-image sqs-stretched" data-block-type="5" id="block-66b65672a55f9b8183698be7"><div class="sqs-block-content"> <div class=" image-block-outer-wrapper layout-caption-below design-layout-fluid image-position-left combination-animation-none individual-animation-none " data-test="image-block-fluid-outer-wrapper" > <div class="fluid-image-animation-wrapper sqs-image sqs-block-alignment-wrapper" data-animation-role="image" > <div class="fluid-image-container sqs-image-content" style="overflow: hidden;-webkit-mask-image: -webkit-radial-gradient(white, black);position: relative;width: 100%;height: 100%;" > <a class="sqs-block-image-link content-fit" href="https://apps.apple.com/us/app/manatee-me/id1439499732" target="_blank" > <img data-stretch="false" data-src="https://images.squarespace-cdn.com/content/v1/60faebfb029676229b99d743/1632781127764-UHB74NOL5N9OX7JKD6OG/app+store+white+trans+copy+2.png" data-image="https://images.squarespace-cdn.com/content/v1/60faebfb029676229b99d743/1632781127764-UHB74NOL5N9OX7JKD6OG/app+store+white+trans+copy+2.png" data-image-dimensions="300x88" data-image-focal-point="0.5,0.5" 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id="block-66b6567222a5135e4c80d177"><div class="sqs-block-content"> <div class=" image-block-outer-wrapper layout-caption-below design-layout-fluid image-position-left combination-animation-none individual-animation-none " data-test="image-block-fluid-outer-wrapper" > <div class="fluid-image-animation-wrapper sqs-image sqs-block-alignment-wrapper" data-animation-role="image" > <div class="fluid-image-container sqs-image-content" style="overflow: hidden;-webkit-mask-image: -webkit-radial-gradient(white, black);position: relative;width: 100%;height: 100%;" > <a class="sqs-block-image-link content-fit" href="https://play.google.com/store/apps/details?id=com.manateeandme.app" target="_blank" > <img data-stretch="false" data-src="https://images.squarespace-cdn.com/content/v1/60faebfb029676229b99d743/1632781415640-XLW6DU1CP530XIYR09D0/get-it-on-google-play-badge-1+copy+2.png" 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data-src="https://images.squarespace-cdn.com/content/v1/60faebfb029676229b99d743/51157626-02e7-4790-b030-3373ec725edd/image%2B%287%29.png" data-image="https://images.squarespace-cdn.com/content/v1/60faebfb029676229b99d743/51157626-02e7-4790-b030-3373ec725edd/image%2B%287%29.png" data-image-dimensions="300x300" data-image-focal-point="0.5,0.5" alt="" data-load="false" elementtiming="system-image-block" src="https://images.squarespace-cdn.com/content/v1/60faebfb029676229b99d743/51157626-02e7-4790-b030-3373ec725edd/image%2B%287%29.png" width="300" height="300" alt="" sizes="(max-width: 640px) 100vw, (max-width: 767px) 50vw, 8.333333333333332vw" style="display:block;object-fit: contain; object-position: 50% 50%" srcset="https://images.squarespace-cdn.com/content/v1/60faebfb029676229b99d743/51157626-02e7-4790-b030-3373ec725edd/image%2B%287%29.png?format=100w 100w, 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<style> .sqs-block-image .sqs-block-content { height: 100%; width: 100%; } .fe-block-66b6567201cea6e1dc478c91 .fluidImageOverlay { position: absolute; top: 0; left: 0; width: 100%; height: 100%; mix-blend-mode: normal; opacity: 0; } </style> </div></div></div><div class="fe-block fe-block-66b656724cafbbafdccb6ca3"><div class="sqs-block image-block sqs-block-image sqs-stretched" data-block-type="5" id="block-66b656724cafbbafdccb6ca3"><div class="sqs-block-content"> <div class=" image-block-outer-wrapper layout-caption-below design-layout-fluid image-position-left combination-animation-none individual-animation-none " data-test="image-block-fluid-outer-wrapper" > <div class="fluid-image-animation-wrapper sqs-image sqs-block-alignment-wrapper" data-animation-role="image" > <div class="fluid-image-container sqs-image-content" style="overflow: hidden;-webkit-mask-image: -webkit-radial-gradient(white, black);position: relative;width: 100%;height: 100%;" > <div class="content-fill"> <img data-stretch="true" data-src="https://images.squarespace-cdn.com/content/v1/60faebfb029676229b99d743/3190d766-096e-420d-aa65-5ede7bd07970/hipaa%2B200.png" data-image="https://images.squarespace-cdn.com/content/v1/60faebfb029676229b99d743/3190d766-096e-420d-aa65-5ede7bd07970/hipaa%2B200.png" data-image-dimensions="200x200" data-image-focal-point="0.5,0.5" alt="" data-load="false" elementtiming="system-image-block" src="https://images.squarespace-cdn.com/content/v1/60faebfb029676229b99d743/3190d766-096e-420d-aa65-5ede7bd07970/hipaa%2B200.png" width="200" height="200" alt="" sizes="100vw" style="display:block;object-fit: cover; object-position: 50% 50%" srcset="https://images.squarespace-cdn.com/content/v1/60faebfb029676229b99d743/3190d766-096e-420d-aa65-5ede7bd07970/hipaa%2B200.png?format=100w 100w, https://images.squarespace-cdn.com/content/v1/60faebfb029676229b99d743/3190d766-096e-420d-aa65-5ede7bd07970/hipaa%2B200.png?format=300w 300w, 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