Frequently Asked Questions: Bikes | Stanford Transportation

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id="block-spts-main-menu" class="menu--main-menu"> <h2 class="visually-hidden" id="block-spts-main-menu-menu">SP&TS Primary Navigation</h2> <ul class="menu"> <li class="menu-item menu-item--expanded menu-item--active-trail"> <a href="/bicycle" title="Bicycle" data-drupal-link-system-path="node/14">Bicycle</a> <ul class="menu"> <li class="menu-item menu-item--expanded"> <a href="/bicycle/find-resources/attend-an-event" data-drupal-link-system-path="node/34">Attend an Event</a> <ul class="menu"> <li class="menu-item"> <a href="/free-bike-repair-101-fix-flat-classes" data-drupal-link-system-path="node/1460">Free Bike Repair 101 & Fix-a-Flat Classes</a> </li> <li class="menu-item"> <a href="/news/2023-new-student-orientation-bike-safety-events-and-trainings" data-drupal-link-system-path="node/1520">2023 New Student Orientation Bike Safety Events and Trainings</a> </li> </ul> </li> <li class="menu-item menu-item--expanded"> <a href="/bicycle/learn-about-bike-safety" title="Learn About Bike 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href="/marguerite-schedule-impacts" data-drupal-link-system-path="node/1633">Marguerite Schedule Impacts</a> </li> <li class="menu-item menu-item--expanded"> <a href="/marguerite/view-maps-and-schedules" data-drupal-link-system-path="node/243">View Maps and Holiday Marguerite Schedules</a> <ul class="menu"> <li class="menu-item"> <a href="/marguerite-live-map" title="Real-Time Marguerite Information" data-drupal-link-system-path="node/700">Marguerite Live Map</a> </li> <li class="menu-item"> <a href="/marguerite-map">Marguerite System Map</a> </li> <li class="menu-item"> <a href="/marguerite/view-maps-and-schedules/limited-holiday-marguerite-shuttle-service" data-drupal-link-system-path="node/519">Limited Holiday Marguerite Shuttle Service</a> </li> </ul> </li> <li class="menu-item menu-item--expanded"> <a href="/marguerite/contact-marguerite" data-drupal-link-system-path="node/77">Contact Marguerite Bus Service</a> <ul class="menu"> <li class="menu-item"> <a 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class="menu-item menu-item--expanded"> <a href="/rideshare" title="Rideshare" data-drupal-link-system-path="node/38">Rideshare</a> <ul class="menu"> <li class="menu-item menu-item--expanded"> <a href="/rideshare/find-a-rideshare" data-drupal-link-system-path="node/39">Find a Rideshare</a> <ul class="menu"> <li class="menu-item"> <a href="/rideshare/find-a-rideshare/sign-ridematching-services" data-drupal-link-system-path="node/342">Sign up for Ridematching Services</a> </li> <li class="menu-item"> <a href="/rideshare/find-a-rideshare/vanpools" data-drupal-link-system-path="node/358">Current & Now Forming Stanford Vanpools</a> </li> <li class="menu-item"> <a href="https://transportation-forms.stanford.edu/pools/">View Stanford Rideshare Listings</a> </li> </ul> </li> <li class="menu-item"> <a href="/rideshare/learn-about-carpooling" data-drupal-link-system-path="node/40">Learn About Carpooling</a> </li> <li class="menu-item"> <a href="/rideshare/learn-about-vanpooling" 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Parking</a> </li> <li class="menu-item menu-item--expanded"> <a href="/parking/learn-about-vehicle-policies" data-drupal-link-system-path="node/138">Learn About Carts, Service Vehicles, and Access</a> <ul class="menu"> <li class="menu-item"> <a href="/parking-garage-height-restrictions" data-drupal-link-system-path="node/1145">Parking Garage Height Restrictions</a> </li> <li class="menu-item"> <a href="/parking/about-parking-permits/persons-disabilities" data-drupal-link-system-path="node/195">Persons With Disabilities</a> </li> <li class="menu-item"> <a href="/parking/learn-about-vehicle-policies/golf-cart-type-vehicles" data-drupal-link-system-path="node/140">Golf Cart-Type Vehicles</a> </li> <li class="menu-item"> <a href="/parking/learn-about-vehicle-policies/servicedelivery-vehicles" data-drupal-link-system-path="node/141">Service/Delivery Vehicles</a> </li> <li class="menu-item"> <a href="/pedestrian-zone-access" data-drupal-link-system-path="node/515">Pedestrian Zone Access</a> </li> </ul> </li> </ul> </li> <li class="menu-item menu-item--expanded"> <a href="/charter-services" data-drupal-link-system-path="node/132">Charter Services</a> <ul class="menu"> <li class="menu-item"> <a href="/charter-services/find-rates-request" data-drupal-link-system-path="node/67">Find Rates and Request a Charter Reservation</a> </li> <li class="menu-item"> <a href="/review-terms-and-conditions" data-drupal-link-system-path="node/130">Review Terms and Conditions</a> </li> <li class="menu-item"> <a href="/charter-services/learn-more-about-charter-services" data-drupal-link-system-path="node/137">Learn More About Charter Services</a> </li> <li class="menu-item"> <a href="/contact-charter-services" data-drupal-link-system-path="node/131">Contact Charter Services</a> </li> </ul> </li> <li class="menu-item menu-item--expanded"> <a href="/transit" title="Transit" data-drupal-link-system-path="node/46">Transit</a> <ul class="menu"> <li class="menu-item menu-item--expanded"> <a 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class="search-block-form" data-drupal-selector="search-block-form" id="block-spts-search" role="search"> <form action="/search/content" method="get" id="search-block-form" accept-charset="UTF-8"> <div class="js-form-item form-item js-form-type-search form-item-keys js-form-item-keys form-no-label"> <label for="edit-keys" class="visually-hidden">Search</label> <input title="Enter the terms you wish to search for." data-drupal-selector="edit-keys" type="search" id="edit-keys" name="keys" value="" size="15" maxlength="128" class="form-search" /> </div> <div data-drupal-selector="edit-actions" class="form-actions js-form-wrapper form-wrapper" id="edit-actions"><input data-drupal-selector="edit-submit" type="submit" id="edit-submit" value="Search" class="button js-form-submit form-submit" /> </div> </form> </div> </div> </div> </header> <section class="marquee-top banner banner--key-page"> <div class="field field--name-field-key-banner field--type-entity-reference field--label-hidden field__item"><div class="banner--primary-image banner--page--primary-image"> <div class="field field--name-field-key-banner-image field--type-image field--label-hidden field__item"> <img src="/sites/default/files/styles/banner_image_page_/public/2023-09/New%20Bike%20Landing%20Page%20Image.jpg?itok=Fu1uub0C" width="2200" height="220" alt="cyclist on Stanford campus" typeof="foaf:Image" /> </div> </div> <div data-history-node-id="80" role="article" about="/node/80" class="l--constrained banner--content--key-page"> <div class="inner l--bleed icon--bicycle"> <h2 class="banner--title banner--key-page--title"> <a href="/bicycle"> <span> <span>Bicycle</span> </span> </a> </h2> </div> </div> </div> </section> <main role="main" class="has-sidebar"> <div class="l--constrained l--sidebar-before l--bleed--med"> <div data-history-node-id="226" role="article" about="/bicycle/bike-questions-and-answers/faq" typeof="schema:WebPage" class="layout-content l-primary"> <a id="main-content" tabindex="-1"></a> <div class="views-element-container" id="block-views-block-marguerite-alerts-block-1"> <div><div class="alerts--all js-view-dom-id-f1c8963c4cec4034bc811e9205a9265d7ef9fcf5e7bc0d5d36415882e563abb9"> <div class="views-row odd first-of-three"> <article data-history-node-id="1745" role="article" about="/node/1745"> <button class="button--toggle">Toggle Alert</button> <h2 class="h2--toggle"> <span>The parking citation website pticket.com is currently unavailable.</span> </h2> <div> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Do you have a citation from Pticket? The <a href="https://pticket.com/">https://pticket.com</a> website is currently unavailable. You will not be able to view, pay or contest at this time. Once the website is restored, payment deadlines that were effected will be extended.<br /> <br /> Citations issued by the County of Santa Clara can still be viewed, paid or contested at <a href="http://citationprocessingcenter.com">http://citationprocessingcenter.com</a>.<br /> This issue does not affect your ability to purchase a parking permit. To purchase a permit go to <a href="https://permitparking.stanford.edu">https://permitparking.stanford.edu</a>.</p></div> </div> </article> </div> </div> </div> </div> <div data-drupal-messages-fallback class="hidden"></div> <h1 class="page-title"><span property="schema:name">Frequently Asked Questions: Bikes</span> </h1> <span property="schema:name" content="Frequently Asked Questions: Bikes" class="hidden"></span> <div> <div data-history-node-id="226" role="article" about="/bicycle/bike-questions-and-answers/faq" typeof="schema:WebPage" class="layout-content l-primary intro testimonial--content"> <blockquote> <div class="field field--name-field-quote-intro-text field--type-string-long field--label-hidden field__item">Remember, safety first and foremost—be safe and be seen, be predictable, and be prepared. We prepared answers to questions we receive most often, but it doesn’t cover everything. So, check out our list of helpful links, which provide more information, sign up for one of our free Bike Safety Classes (they are hosted monthly), and reference our bike safety links for more information on bike safety, rules of the road and how we can help you be a safe, happy, and prepared rider. If you don’t find the information you need, we are here to help. Use our bike comment form to give us feedback or suggestions or send us an email. We want to hear from you!</div> </blockquote> </div> <div property="schema:text" class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p> </p> <p><span>If you have questions about the Bike Program at Stanford Redwood City, visit our </span><a href="https://transportation.stanford.edu/bike-program-faq"><span>Bike Program FAQ page. </span></a></p> <h2>Is Joe Bike approved or endorsed by the University and Stanford Transportation?</h2> <p><span><span><span><span>We have received some inquiries and we would like to clarify with our Stanford Bike Community that Stanford University and Stanford Transportation do not have a business relationship with Joe Bike, a new subscription service being promoted on the campus. We have not and do not have current plans to approve or otherwise endorse Joe Bike for their operation on campus.</span></span></span></span></p> <h2>Can I rent a space in one of the bike cages on campus?</h2> <p><strong>Main campus</strong></p> <p>There are five bike cages on the main campus: Stock Farm (east), Stock Farm (west), Via Ortega Parking Garage, Graduate School of Business Parking Garage and Center for Academic Medicine (CAM). The rental fee is $72 annually. <a href="mailto:bike-information@stanford.edu">Contact us</a> for more information or visit our <a href="https://transportation.stanford.edu/bicycle/find-resources/reserve-bike-storage">Reserve Bike Storage</a> page.</p> <p><strong>Stanford Redwood City</strong></p> <p>Secure bike storage is currently available with Stanford ID access at the following locations:</p> <ul dir="ltr"> <li><strong>Recreation and Wellness Center, Room B140</strong><span>: located on Warrington Avenue, south of the Recreation and Wellness Center entrance.</span></li> <li><strong>ECH/A2 building:</strong><span> located on Barron Avenue across from the Pine Cone Children's Center</span></li> </ul> <p><span>Please note: The bike cage located on the </span><a href="https://transportation.stanford.edu/sites/default/files/2019-02/bikecages.jpg"><span> </span><span>ground floor of Barron Garage</span></a><span> </span><span>(address: 2855 Bay Road, Redwood City) is currently closed for security upgrades.</span></p> <h2>What are the most important things I should know about riding a bike?</h2> <p><strong>Be safe.</strong> Safety First! Always obey the rules of the road. Obey all traffic signals, signs, and laws. Get in the mindset of “driving” your bike—not just “riding” your bike. This will help you be a more focused and legally compliant bike rider. Wear a helmet for every ride, even short trips.</p> <p><strong>Be predictable.</strong> Ride so drivers, other cyclists, and pedestrians can see you and predict your movements.</p> <p><strong>Be alert.</strong> Ride defensively and expect the unexpected. Focus on riding and what is around you at all times. Always check behind you; do a quick check before you change lanes.</p> <p><strong>Be equipped.</strong> Always maintain a safe bike, have a front bike light that works and a rear reflector, wear bright colored or reflective clothing so you are visible at all times, and carry tools to fix a flat.</p> <p><strong>Be courteous.</strong> Yield to pedestrians and use hand signals to indicate to motorists your direction of travel.</p> <h2>How can I tell if my helmet is old and I need a new one?</h2> <p>Helmets should be inspected before a ride. Look for cracks or dents in the foam or the foam degrading or crumbling—these are sure signs that it is time for a new helmet. Helmets should last approximately three years, but if you ever crash or drop your helmet, it is strongly recommended you replace it. Check the buckles to ensure a safe fit, and make sure the helmet is properly fitted, covering the forehead and not tilted back. Any local bike shop can check the fit to make sure it is correct or the <a href="http://www.bhsi.org/fit.htm">Bicycle Helmet Safety Institute</a> has a good online reference that covers fitting a helmet.</p> <h2>My bike has been in storage—is it safe to ride?</h2> <p>Take your bike to your local bike shop for a quick safety check. They can determine if it is safe to ride or needs any additional maintenance. Ask them for an estimate first before the work is done. They can call you if they discover something major in the inspection process. The cost of a basic tune-up is approximately $50 to $75. Don’t assume just because you haven’t ridden your bike that it is still tuned-up. Grease and chain lubrication can dry over time, and cables can loosen up if bumped or moved around.</p> <h2>What rules should I follow when riding my bike?</h2> <p>Bicyclists need to follow the rules of the road as outlined by the California Vehicle Code, <a href="https://www.dmv.ca.gov/portal/driver-education-and-safety/special-interest-driver-guides/bicyclists-pedestrians/">California DMV Bicycle Safety website</a>. An additional reference is our <a href="/bike-safety-flyer">Bike Safety Flyer</a>.</p> <p>You may be cited for running stop signs, riding at an unsafe speed for conditions, riding on the wrong side of the road or on sidewalks, wearing headphones over both ears while riding, not having legal brakes and lights, etc. Cyclists are required by state law to use front white lights, rear red reflectors, and pedal and side reflectors at night. Additional lights, especially rear red flashers, extra reflectors, and light colored clothing are a good idea. We also recommend that you not talk on a cell phone or text while riding.</p> <p>While riding your bicycle, obey all traffic laws and wear a bicycle helmet for every ride, even short trips. Helmets can greatly reduce the risk of head injuries and death. In addition, defensive cycling is a key to bicycle safety. According to the California Vehicle Code, every person riding a bicycle on a street or highway has all the rights and responsibilities of the driver of a vehicle.</p> <h2>Can I get a bike citation for not stopping at stops signs and how much is it?</h2> <p>Stanford’s Department of Public Safety does issue bike citations for non-compliance. The estimated citation for not stopping at stop signs is approximately $200+. You can be cited for not stopping at stop signs, not having a front bike light, having both ears covered while riding (e.g., iPod in both ears) and not having your bike registered, among other violations. If cited, you have a one-time option in an 18-month period to attend the free bike safety class/bike citation diversion class in lieu of paying the fine. You can <a href="https://police.stanford.edu/bicycle-safety-class.html">register online for the bike safety class</a>.</p> <h2>Can I take a class to learn how to ride?</h2> <p>Our free bike safety classes offer helpful tips and interactive video on how to safely navigate streets and follow the rules of the road. If you need more coaching or lessons on how to actually ride, <a href="mailto:bike-information@stanford.edu">send us an email</a> and we can provide instructors who can help.</p> <h2>Do you offer classes on bike safety?</h2> <p>Stanford’s Department of Public Safety offers free bike safety classes monthly at the Public Safety Police Compound. <a href="https://www.police.stanford.edu/bicycle-safety-class.html">Register online</a>.</p> <h2>What if I crash on my bike; what do I do?</h2> <p>If it’s an emergency, call 911. For minor injuries, visit your doctor or, if you are a Stanford student, go to Vaden Health Center. Any time you crash at Stanford, you should report the crash to Stanford’s <a href="https://police.stanford.edu">Department of Public Safety</a>. Exchange information with the other parties involved. Remember to tell a colleague or friend that you crashed in case injuries surface later. Remember to wear a helmet for every ride, even short trips.</p> <h2>Is there a place to pump up my tires on the Stanford campus?</h2> <p>There are 10 <a href="/bicycle/gear-and-tune/bike-safety-repair-stands">bicycle safety repair stands</a> now on the Stanford campus. The stands have multiple tools to make minor repairs and a bike pump to inflate tires. The stands are available 24/7, and are free to use.</p> <h2>What are the essentials I need to commute or get around the campus?</h2> <p>Even though the distance you travel will vary, the motto “Be Prepared” is essential. Refer to our <a href="/bicycle/gear-and-tune/get-ready-roll">Get Ready to Roll</a> page for more suggested gear to be safe and comfortable, including helmets, lights, locks, clothing, and tools.</p> <h2>Do I need special clothing to ride?</h2> <p>If you are only riding a short distance, less than a mile commuting or to get around the campus, you can comfortably ride in your work clothes with the following notes: Use a pant-leg band to prevent your pants from catching in the chain. Refrain from riding in heels or a skirt/dress with loose or long fabric, as the fabric can get caught in the spokes and stop the bike immediately, posing a hazard. Also, be aware of loose straps from a backpack that may dangle into the chain.</p> <p>When riding longer distances, you may work up a sweat and might be more comfortable in bike shorts or bike pants and a jersey that will wick the moisture away to keep you dry. Make sure you wear proper footwear, flat soled shoes, and no open-toe sandals that leave your feet exposed.</p> <p>Remember: Wear a bike helmet for every ride!</p> <h2>How can I arrange to have clean clothes at work?</h2> <p>One way is to bring in a supply of clothing when you don’t ride your bike (when you drive, carpool, or take the train and clothing can be more easily carried). You can store items in a clothing locker. Note, Stanford Transportation no longer rents clothing lockers, but Stanford Wellness and Recreation offers <a href="https://mailchi.mp/stanford/recreation-locker-rentals?e=87a4d03a52">clothing storage for personal belongings</a>.</p> <h2>How can I contact Stanford’s bike program to give feedback?</h2> <p>If you have comments and suggestions about biking at Stanford, we would love to hear from you! Email <a href="mailto:bike-information@stanford.edu">bike-information@stanford.edu</a> or call 650.723.9362.</p> <h3>Helpful Links to Bike Safety Information and Resources:</h3> <ul> <li><a href="/bicycle/learn-about-bike-safety/take-stanford-bike-safety-pledge">Bicycle Safety Pledge</a></li> <li><a href="/bicycle/learn-about-bike-safety/bike-safety-tips">Bike Safety Tips</a></li> <li><a href="https://www.police.stanford.edu/bicycle-safety-class.html">Bicycle Safety Class</a></li> <li><a href="/bicycle/gear-and-tune/get-ready-roll">Get Ready to Roll</a></li> <li><a href="/bicycle-parking-and-security">Bicycle Parking and Security</a></li> <li><a href="/bicycle/learn-about-bike-safety/bicycle-safety-testimonials">Bicycle Safety Testimonial Videos</a></li> <li><a href="http://bicycletutor.com/">Bicycle Tutor </a>(non-Stanford site, but it offers “how to” guides)</li> <li><a href="/sample-bike-routes">Sample Bike Routes</a></li> <li><a href="/bicycle/explore-routes-and-bike-parking">Bike Maps and Bike Routes</a></li> </ul> <p> </p></div> </div> </div> <aside class="layout-sidebar-first l-secondary" role="complementary"> <nav role="navigation" aria-labelledby="block-sptsprimarynavigation-menu" id="block-sptsprimarynavigation" class="menu--aside--green menu--aside"> <h2 class="visually-hidden" id="block-sptsprimarynavigation-menu">SP&TS Primary Navigation (Second Level)</h2> <ul class="menu"> <li class="menu-item menu-item--expanded"> <a href="/bicycle/find-resources/attend-an-event" data-drupal-link-system-path="node/34">Attend an Event</a> <ul class="menu"> <li class="menu-item"> <a href="/free-bike-repair-101-fix-flat-classes" data-drupal-link-system-path="node/1460">Free Bike Repair 101 & Fix-a-Flat Classes</a> </li> <li class="menu-item"> <a href="/news/2023-new-student-orientation-bike-safety-events-and-trainings" data-drupal-link-system-path="node/1520">2023 New Student Orientation Bike Safety Events and Trainings</a> </li> </ul> </li> <li class="menu-item 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