CINXE.COM
March Live Online UX Training 2025 Agenda | Nielsen Norman Group
<!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"/><meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no"/><title>March Live Online UX Training 2025 Agenda | Nielsen Norman Group</title><script id="Cookiebot" src="https://consent.cookiebot.com/uc.js" data-cbid="721be388-83be-48ef-9882-002f0dc9dc4f"></script><script>(function(){ var FLAGS = { 'use_server_algolia_search_flag': false,'use_local_user_profile_cert_and_exam_meta_data_apis': false,'use_teamdesk_api_for_user_profile_override': false,'navigation_2024': true,'banner_sales': true,'use_new_homepage_template': true,'use_local_user_profile_attendance_api': true,'enable_user_auth_redesign': true }, SWITCHES = { 'stripe_invoice_auto_send': false,'exclude_bank_transfer_payment': false,'log_exam_access_at_event_records': false,'use_local_exam_data': true,'create_course_reminders': true,'use_teamdesk_message_etl': false,'slack-integration': false,'use_virtual_overview_redesign': false,'use_course_redesign': true,'allow_course_new_fields_editing': false,'send_sign_in_reminders': false }, SAMPLES = { }; window.waffle = { "flag_is_active": function waffle_flag(flag_name) { return !!FLAGS[flag_name]; }, "switch_is_active": function waffle_switch(switch_name) { return !!SWITCHES[switch_name]; }, "sample_is_active": function waffle_sample(sample_name) { return !!SAMPLES[sample_name]; }, "FLAGS": FLAGS, "SWITCHES": SWITCHES, "SAMPLES": SAMPLES }; })(); </script><!-- Google Consent Mode --><script data-cookieconsent="ignore"> window.dataLayer = window.dataLayer || []; function gtag() { dataLayer.push(arguments) } gtag("consent", "default", { ad_personalization: "denied", ad_storage: "denied", ad_user_data: "denied", analytics_storage: "denied", functionality_storage: "denied", personalization_storage: "denied", security_storage: "granted", wait_for_update: 500 }); gtag("set", "ads_data_redaction", true); gtag("set", "url_passthrough", false); </script><!-- End Google Consent Mode--><!-- Google Tag Manager --><script type="text/plain" data-cookieconsent="statistics">(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl+ '>m_auth=oQvLGCv6ryZLP7PJLlpI-g>m_preview=env-2>m_cookies_win=x';f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-THJDDHK');</script><!-- End Google Tag Manager --><link rel="preconnect" href="https://media.nngroup.com/"/><link rel="preconnect" href="https://consent.cookiebot.com/"/><link rel="preconnect" href="https://consentcdn.cookiebot.com/"/><link rel="preconnect" href="https://www.googletagmanager.com/"/><link rel="preconnect" href="https://dnn506yrbagrg.cloudfront.net/"/><script src="https://media.nngroup.com/static/js/output.2e14f0aaa8d0.js" async></script><link rel="stylesheet" href="https://media.nngroup.com/static/css/output.55aab3a9e87a.css" type="text/css"><meta name="description" content="Take up to 5 in-depth training courses, teaching user experience best practices for successful design. Training focused on long-lasting skills for UX professionals. March 10-21, 2025."/><meta property="og:description" content="Take up to 5 in-depth training courses, teaching user experience best practices for successful design. Training focused on long-lasting skills for UX professionals. March 10-21, 2025."/><meta name="robots" content="noarchive"/><meta name="twitter:dnt" content="on"/><meta property="og:title" content="March Live Online UX Training 2025 Agenda | Nielsen Norman Group"/><meta property="og:url" content="https://www.nngroup.com/training/march/"/><meta property="og:site_name" content="Nielsen Norman Group"/><meta property="og:type" content="website"/><meta property="og:image" content="https://media.nngroup.com/media/files/images/heroMap_americas_to_dubai_150-10.png" /><meta name="twitter:site" content="@nngroup"/><meta name="twitter:card" content="summary" /><link rel="search" type="application/opensearchdescription+xml" title="NN/g Search" href="/opensearch.xml"/><link rel="shortcut icon" href="https://media.nngroup.com/static/img/favicon.ico"/><link rel="stylesheet" href="https://media.nngroup.com/static/css/output.9cae50358e22.css" type="text/css"> </head> <body class=" landing-page conference-detail virtual " > <div class="skip"><a href="#main">Skip to content</a></div> <div class="banner-sales hidden"> <p class="text"> <strong class="label-small"><span>Save up to 20% when you</span> <span>register for 2+ <a href="/course-calendar/"><span class="visually-hidden">upcoming</span> courses</a></span></strong> Until January 21 </p> <button aria-label="Close promotion banner"> <svg class="open-nav" aria-hidden width="16" viewBox="0 0 22 22" fill="none" xmlns="http://www.w3.org/2000/svg"> <use href="#icon-close" /> </svg> </button> </div> <div class="svg-definitions"> <svg width="0" id="icon-error-svg" viewbox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg" > <path fill-rule="evenodd" clip-rule="evenodd" d="M16 8C16 12.4183 12.4183 16 8 16C3.58172 16 0 12.4183 0 8C0 3.58172 3.58172 0 8 0C12.4183 0 16 3.58172 16 8ZM8 3C8.55228 3 9 3.44772 9 4V9C9 9.55228 8.55229 10 8 10C7.44772 10 7 9.55228 7 9V4C7 3.44772 7.44772 3 8 3ZM8 13.5833C8.55229 13.5833 9 13.1356 9 12.5833C9 12.031 8.55229 11.5833 8 11.5833C7.44772 11.5833 7 12.031 7 12.5833C7 13.1356 7.44772 13.5833 8 13.5833Z" fill="currentColor"/> </svg> <svg width="0" id="icon-error-svg-outlined" viewBox="0 0 24 25" fill="none" xmlns="http://www.w3.org/2000/svg" > <circle cx="12" cy="12" r="11" fill="currentColor" stroke="black" stroke-width="2"/> <circle cx="12" cy="18.625" r="1.5" fill="black"/> <path d="M12 6L12 13.5" stroke="black" stroke-width="2.5" stroke-linecap="round"/> </svg> <svg width="0" id="icon-confirm-svg" viewBox="0 0 32 32" fill="none" xmlns="http://www.w3.org/2000/svg" > <path d="M3.52197 18.3985L10.5027 25.3792C10.9079 25.7844 11.5699 25.767 11.9532 25.3411L28 7.50989L27.0315 6.63916L11.1992 24.2311L4.44338 17.4753L3.52197 18.3985Z" fill="currentColor" stroke="black"/> </svg> <svg width="0" viewbox="0 0 22 22" fill="none" xmlns="http://www.w3.org/2000/svg" > <g id="logo"> <path d="M0 26.8755V3.69629H4.93343L11.244 17.4356H11.3146V3.69629H15.4258V26.8755H11.1128L4.18181 11.9141H4.11623V26.8755H0Z" fill="currentColor"/> <path d="M23.2194 26.8755V3.69629H28.1579L34.4684 17.4356H34.534V3.69629H38.6503V26.8755H34.3373L27.4012 11.9141H27.3357V26.8755H23.2194Z" fill="currentColor"/> <path d="M65.1485 15.8523C65.1485 18.0045 64.1699 19.0682 62.2177 19.0682C60.1646 19.0682 59.0902 18.0094 59.0902 15.9513C59.0902 13.7348 60.1343 12.7057 62.1521 12.7057C64.301 12.7057 65.1485 13.6705 65.1485 15.8573V15.8523ZM67.1713 11.4738C65.1838 11.4738 64.6945 10.5684 62.2177 10.5684C58.6664 10.5684 56.2098 12.7651 56.2098 15.981C56.2098 18.1034 57.6828 19.9241 59.872 20.597C57.6525 21.2649 56.9311 22.0318 56.9311 23.3132C56.9311 24.7678 58.0813 25.6385 60.0032 25.6385C60.5228 25.6385 61.8595 25.6088 62.5103 25.6088C64.1043 25.6088 65.0829 25.7672 65.7034 26.1877C66.2885 26.5736 66.5811 27.2514 66.5811 28.1172C66.5811 30.1111 65.1485 30.9175 62.6414 30.9175C61.34 30.9175 60.1343 30.6306 59.3525 30.1754C58.7673 29.8241 58.4092 29.1463 58.4092 28.3102C58.4092 27.7956 58.6362 27.2168 58.8682 26.8606L56.1846 27.0882C55.9525 27.7313 55.8567 28.2162 55.8567 28.795C55.8567 31.0759 57.824 32.8619 62.9088 32.8619C66.8484 32.8619 69.3707 31.3034 69.3707 27.8303C69.3707 26.445 68.846 25.3169 67.5698 24.4462C66.5861 23.7684 65.547 23.5408 63.6553 23.5408H61.0524C60.2403 23.5408 59.751 23.2538 59.751 22.7739C59.751 22.2297 60.4975 21.6855 62.6818 20.9186C63.8521 20.9186 64.8963 20.7256 65.7084 20.221C67.2066 19.2958 68.1247 17.6285 68.1247 15.8276C68.1247 14.7985 67.7968 13.898 67.141 13.0965C67.4386 13.2252 67.8321 13.2895 68.2558 13.2895C69.2395 13.2895 69.9911 13.0322 71.005 12.3198L69.4362 10.7712C68.6493 11.2858 68.0288 11.4837 67.1763 11.4837L67.1713 11.4738Z" fill="currentColor"/> <path d="M44.1991 33.5001C44.1184 33.5001 44.0326 33.4852 43.9519 33.4605C43.5282 33.3269 43.2962 32.8767 43.4374 32.4611L53.8642 1.04428C54.0004 0.62869 54.4544 0.401103 54.8781 0.539634C55.3018 0.673217 55.5288 1.11849 55.3926 1.53409L44.9608 32.9509C44.8498 33.2824 44.5371 33.4951 44.1941 33.4951L44.1991 33.5001Z" fill="currentColor"/> </g> <g id="icon-burger"> <path fill-rule="evenodd" clip-rule="evenodd" d="M0 1.5C4.82824e-08 0.947715 0.447715 0.5 1 0.5L19 0.500002C19.5523 0.500002 20 0.947717 20 1.5C20 2.05229 19.5523 2.5 19 2.5L1 2.5C0.447715 2.5 -4.82821e-08 2.05228 0 1.5Z" fill="currentColor" /> <path fill-rule="evenodd" clip-rule="evenodd" d="M0 17.5C4.82824e-08 16.9477 0.447715 16.5 1 16.5L19 16.5C19.5523 16.5 20 16.9477 20 17.5C20 18.0523 19.5523 18.5 19 18.5L1 18.5C0.447715 18.5 -4.82821e-08 18.0523 0 17.5Z" fill="currentColor" /> <path fill-rule="evenodd" clip-rule="evenodd" d="M0 9.5C4.82824e-08 8.94772 0.447715 8.5 1 8.5L19 8.5C19.5523 8.5 20 8.94772 20 9.5C20 10.0523 19.5523 10.5 19 10.5L1 10.5C0.447715 10.5 -4.82821e-08 10.0523 0 9.5Z" fill="currentColor" /> </g> <path id="icon-search" d="M29.921 27.5861L22.1292 20.034C24.0015 17.8554 24.9351 15.061 24.7359 12.2322C24.5367 9.40331 23.2199 6.75782 21.0594 4.84601C18.899 2.9342 16.0613 1.90327 13.1366 1.96769C10.2119 2.03211 7.42541 3.1869 5.3568 5.19186C3.2882 7.19681 2.09674 9.89755 2.03028 12.7322C1.96382 15.5669 3.02747 18.3173 4.99997 20.4113C6.97248 22.5053 9.70196 23.7815 12.6206 23.9747C15.5393 24.1678 18.4224 23.2629 20.6702 21.4481L28.462 29.0002L29.921 27.5861ZM4.12735 13.0002C4.12735 11.2202 4.67195 9.48015 5.69228 8.0001C6.71261 6.52006 8.16284 5.36651 9.85958 4.68532C11.5563 4.00413 13.4234 3.8259 15.2246 4.17317C17.0259 4.52044 18.6804 5.3776 19.9791 6.63628C21.2777 7.89495 22.1621 9.49859 22.5204 11.2444C22.8787 12.9903 22.6948 14.7999 21.992 16.4444C21.2891 18.0889 20.099 19.4945 18.5719 20.4835C17.0449 21.4724 15.2496 22.0002 13.4131 22.0002C10.9512 21.9976 8.59091 21.0485 6.85009 19.3613C5.10928 17.674 4.13008 15.3864 4.12735 13.0002Z" fill="currentColor"/> <path id="icon-open-nav" fill-rule="evenodd" clip-rule="evenodd" d="M8.19398 11.5945C7.85227 11.9362 7.29825 11.9362 6.95654 11.5945L1.29969 5.93763L2.53712 4.7002L7.57526 9.73833L12.6134 4.7002L13.8508 5.93764L8.19398 11.5945Z" fill="currentColor"/> <g id="icon-cart"> <circle cx="11.3124" cy="22.5204" r="1.83485" fill="currentColor"/> <circle cx="25.5299" cy="22.5204" r="1.83485" fill="currentColor"/> <path d="M7.56201 3.11621H28.2498C28.8012 3.11621 29.2054 3.63495 29.0707 4.16965L27.1371 11.8434C27.0424 12.2195 26.7041 12.4832 26.3162 12.4832H10.6505" stroke="currentColor" stroke-width="1.75" stroke-linecap="round"/> <path d="M1.82202 1H5.3761C5.74546 1 6.07219 1.23947 6.1834 1.59169L11.2469 17.6284C11.3581 17.9806 11.6848 18.2201 12.0542 18.2201H25.8257" stroke="currentColor" stroke-width="1.75" stroke-linecap="square"/> </g> </svg> <svg id="icon-close-svg" viewbox="0 0 22 22" width="0" fill="none" xmlns="http://www.w3.org/2000/svg" > <g id="icon-close"> <path d="M1 1L20.5 20.5" stroke="currentColor" stroke-width="2" /> <path d="M20.5 1L1 20.5" stroke="currentColor" stroke-width="2" /> </g> </svg> </div> <header class="banner-image" > <nav class="nav-main desktop" aria-label="main"> <button class="burger-button"> <svg width="20" viewBox="0 0 20 19" fill="none" xmlns="http://www.w3.org/2000/svg" > <title>Open main navigation</title> <use href="#icon-burger" /> </svg> </button> <a href="/" class="logo" aria-label="Nielsen Norman Group - Home"> <svg width="71" viewBox="0 0 71 34" fill="none" xmlns="http://www.w3.org/2000/svg"> <title>Nielsen Norman Group</title> <use href="#logo" /> </svg> </a> <ul> <li class=" has-subnav"> <button aria-controls="nav-live-courses" aria-expanded="false">Training & UX Certification <svg class="open-nav" aria-hidden width="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <use href="#icon-open-nav" /> </svg> </button> <ul id="nav-live-courses"> <li class=""> <a href="/courses/">All Courses</a> </li> <li class="selected"> <a aria-current="page" href="/training/live-courses/">Live Online Courses</a> </li> <li class=""> <a href="/team-training/">Private Team Training</a> </li> <li class=""> <a href="/training/bulk-discounts/">Bulk Discounts</a> </li> <li class=""> <a href="/ux-certification/">UX Certification</a> </li> </ul> </li> <li class=" "> <a href="/articles/">Articles & Videos</a> </li> <li class=" "> <a href="/consulting/">Consulting</a> </li> <li class=" "> <a href="/reports/">Reports & Books</a> </li> <li class=" has-subnav"> <button aria-controls="nav-about-home" aria-expanded="false">About NN/g <svg class="open-nav" aria-hidden width="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <use href="#icon-open-nav" /> </svg> </button> <ul id="nav-about-home"> <li class=""> <a href="/about/">Overview</a> </li> <li class=""> <a href="/people/">People</a> </li> <li class=""> <a href="/about/about-client-list/">Clients</a> </li> <li class=""> <a href="/news/">News</a> </li> <li class=""> <a href="/about/contact/">Contact Us</a> </li> </ul> </li> </ul> <div class="cart empty" aria-hidden> <a href=/cart/> <svg width="30" viewBox="0 0 30 25" fill="none" xmlns="http://www.w3.org/2000/svg"> <use href="#icon-cart" /> </svg> <span></span> </a> </div> <div class="profile has-subnav"> <button class="loading" aria-expanded="false">Profile <svg class="open-nav" aria-hidden width="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <use href="#icon-open-nav" /> </svg> </button> </div> <form role="search" action="/search/" method="get" data-algolia-app-id="ORI4VVAEA5" data-algolia-search-api-key="9f70340d433027a479c60e38395a089c" data-index="Document_production_query_suggestions" > <button class="search-button search-toggle-button" aria-controls="search-form-content" aria-expanded="false"> <svg title="Search" width="32" viewBox="0 0 32 32" fill="none" xmlns="http://www.w3.org/2000/svg" > <title>Search</title> <use href="#icon-search"> </svg> </button> <div class="form-content" id="search-form-content"> <label class="visually-hidden" for="search">Search</label> <div id="search-autocomplete"><input id="search" name="q" type="search" /></div> <button type="reset" class="reset-button empty" disabled> <svg width="13" viewBox="0 0 22 22" fill="none" xmlns="http://www.w3.org/2000/svg" > <title>Reset</title> <use href="#icon-close" /> </svg> </button> <button type="submit" class="search-button"> <svg title="Search" width="32" viewBox="0 0 32 32" fill="none" xmlns="http://www.w3.org/2000/svg" > <title>Search</title> <use href="#icon-search"> </svg> </button> </div> </form> </nav> </header> <main id="main"> <section class="banner m-pb-0 clearfix"> <div class="wrapper"> <div class="content one column grid"> <header class="virtual"> <div> <div class="title-container"> <h1 class="article-h1"> Virtual Training </h1> <p class="duration">March 10 – March 21</p> </div> <p><a href="/training/register/485/" class="primary call-to-action button">Register for March<br>Virtual Training</a></p> </div> </header> <div class="register"> <div> <p class="center aligned my-1 m-mt-2">US/EU/ME Timezones</p> <div class="small large desktop only"> <img loading="lazy" class="feature-image" src="https://media.nngroup.com/media/files/images/heroMap_americas_to_dubai_150-10.png.325x182_q75_autocrop_crop-scale_upscale.png" srcset="https://media.nngroup.com/media/files/images/heroMap_americas_to_dubai_150-10.png.325x182_q75_autocrop_crop-scale_upscale.png, https://media.nngroup.com/media/files/images/heroMap_americas_to_dubai_150-10.png.650x364_q75_autocrop_crop-scale_upscale.png 2x" alt=""> </div> </div> </div> </div> </div> </section> <nav class="sticky shadow-bottom" id="stickySubnav"> <div class="wrapper"> <ul class="secondary unpinned"> <li><a href="#agenda">Course Schedule</a></li> <li><a href="#certification">UX Certification</a></li> <li><a href="#pricing">Pricing</a></li> <li><a href="#faq">FAQs</a></li> </ul> <ul class="secondary pinned"> <li class="logo"><img loading="lazy" src="https://media.nngroup.com/static/img/logo-817x388.png" alt="Nielsen Norman Group logo"></li> <li class="fs-24">March Virtual Training</li> <li id="agendaNav"><a href="#agenda">Schedule</a></li> <li id="certificationNav"><a href="#certification">UX Certification</a></li> <li id="pricingNav"><a href="#pricing">Pricing</a></li> <li id="faqNav"><a href="#faq">FAQs</a></li> <li class="register"><a href="/training/register/485/" class="primary button">Register</a></li> </ul> </div> </nav> <section class="panel clearfix" id="introSection"> <div class="wrapper"> <div class="two column grid" id="introContent"> <div> <p dir="auto"><strong>Live virtual courses </strong>about UX best practices, proven methods, and hands-on exercises led by NN/g experts and world-class invited speakers. Enjoy the comfort and convenience of your own office or home as you learn.</p> <ul dir="auto"> <li dir="ltr">Choose from 34 different UX topics. All courses are 100% live interaction - no pre-recorded content.</li> <li dir="ltr">2-way video conferencing for class discussions and Q&A with instructors</li> <li dir="ltr">Hands-on activities with collaboration tools with <a href="/training-companies-list/">industry peers</a> </li> <li dir="ltr">Membership in the NN/g UX Slack Community, where you can connect with other digital professionals. (Permanent membership included with your registration.)</li> <li dir="ltr">Earn a <a href="http://www.nngroup.com/ux-certification">UX Certificate</a> online, at your own pace</li> <li dir="ltr">More about <a href="#about">why you should attend</a></li> </ul> <p> </p> </div> <div class="collapsable-content"> <h2 class="only mobile neutral collapse-link"><span class="icon fa fa-caret-right"></span> Time & Format</h2> <div class="collapsable mobile collapsed"> <div><img alt="" class="desktop large only small" src="https://media.nngroup.com/media/editor/2020/04/26/virtual-classroom.png" style="margin-right:2rem; float:left" width="150" /> <div> <p><br /> </p> <p> </p> <p> </p> <p>Americas & EU<br /> <strong>Live</strong> Course sessions meet at</p> <table class="fs-reset" style="border:0 none"> <tbody> <tr style="border:0 none; padding:0"> <td style="border-style:none; border-width:0; padding:0 1rem 0 0">San Francisco time</td> <td style="border-style:none; border-width:0; padding:0">8 AM - 11:30 AM</td> </tr> <tr style="border:0 none; padding:0"> <td colspan="2" style="border-style:none; border-width:0; padding:0 1rem 0 0"> <p><em>If you live in a different region, your meeting time would be:</em></p> </td> </tr> <tr style="border:0 none; padding:0"> <td style="border-style:none; border-width:0; padding:0 1rem 0 0">New York</td> <td style="border-style:none; border-width:0; padding:0">11 AM - 2:30 PM</td> </tr> <tr> <td style="border-style:none; border-width:0; padding:0 1rem 0 0">London</td> <td style="border-style:none; border-width:0; padding:0"> 3 PM - 6:30 PM</td> </tr> <tr> <td style="border-style:none; border-width:0; padding:0 1rem 0 0">Amsterdam/Berlin</td> <td style="border-style:none; border-width:0; padding:0"> 4 PM - 7:30 PM</td> </tr> <tr> <td style="border-style:none; border-width:0; padding:0 1rem 0 0">Riyadh</td> <td style="border-style:none; border-width:0; padding:0"> 6 PM - 9:30 PM</td> </tr> <tr style="border:0 none; padding:0"> <td style="border-style:none; border-width:0; padding:0 1rem 0 0">São Paulo</td> <td style="border-style:none; border-width:0; padding:0">12 PM - 3:30 PM</td> </tr> <tr style="border:0 none; padding:0"> <td style="border-style:none; border-width:0; padding:0 1rem 0 0"> </td> <td style="border-style:none; border-width:0; padding:0"> </td> </tr> <tr style="border:0 none; padding:0"> <td colspan="2" style="border-style:none; border-width:0; text-align:center"> <p><a href="https://www.timeanddate.com/worldclock/fixedtime.html?msg=NN%2Fg+UX+Live+Online+Training+%7C+10-21+MARCH+2025&iso=20250321T08&p1=224&ah=3&am=30">Look Up Your Time Zone</a></p> <p><br /> Each course meets for 3.5 hour live sessions on 2 days. You must attend both days.</p> <p><img alt="" class="desktop large only small" src="https://media.nngroup.com/media/editor/2020/04/25/calendar-half-days_enlargedtext.png" style="margin-right:2rem; float:left" width="150" /></p> </td> </tr> </tbody> </table> </div> </div> <div> <p> </p> </div> </div> </div> </div> </div> </section> <section class="padded agenda collapsable-content content-section" id="agendaSection"> <div class="wrapper m-px-0"> <div class="nav-target" id="agenda"></div> <div class="agenda-heading"> <h2 class="nav-target" id="agenda">Course Schedule</h2> </div> <h2 class="only mobile neutral collapse-link m-px-1"><span class="icon fa fa-caret-right"></span> Course Schedule</h2> <div class="collapsable mobile collapsed "> <div class="fs-22 m-px-1"> <p>You can attend up to 5 courses, or just one — pay only for the courses you attend.</p> </div> <div class="only mobile"> <section class="agenda-details m-px-1 shaded"> <div class="certification"> <div> <img loading="lazy" alt="UX Certification Badge from Nielsen Norman Group" src="https://media.nngroup.com/nng-uxc-badge.png" class="certification-badge"></div> <div> <p class="mt-0"><strong>UX Certification</strong></p> <p class="mt-0"> Attend and pass exams for <strong>any 5 courses</strong> to earn a UX Certificate. <em>Participation in UX Certification is not required</em>. <a href="/ux-certification/">Learn more about UX Certification</a>. </p> </div> </div> <div class="specialties"> <div><p class="mt-0"><strong>Optional Certification Specialities</strong></p></div> <div class="content"> <div class="fluid"> <ul class="legend"> <li><span class="icon specialty interaction-design"></span>Interaction</li> <li><span class="icon specialty ux-management"></span>Management</li> <li><span class="icon specialty ux-research"></span>Research</li> </ul> </div> <div class="ml-1"> <p class="mt-0"> Pass at least 5 courses in one topic, and receive Specialty recognition on your UX Certificate. <em>A specialty is <strong>not</strong> required to earn a UX Certificate</em>. </p> </div> </div> </div> </section> </div> <div class="only small large desktop"> <section class="two column grid agenda-details"> <div class="certification"> <div> <img loading="lazy" alt="UX Certification Badge from Nielsen Norman Group" src="https://media.nngroup.com/nng-uxc-badge.png" class="certification-badge"></div> <div> <p class="mt-0"><strong>UX Certification</strong></p> <p class="mt-0"> Attend and pass exams for <strong>any 5 courses</strong> to earn a UX Certificate. <em>Participation in UX Certification is not required</em>. <a href="/ux-certification/">Learn more about UX Certification</a>. </p> </div> </div> <div class="specialties"> <div><p class="mt-0"><strong>Optional Certification Specialities</strong></p></div> <div class="content"> <div class="fluid"> <ul class="legend"> <li><span class="icon specialty interaction-design"></span>Interaction</li> <li><span class="icon specialty ux-management"></span>Management</li> <li><span class="icon specialty ux-research"></span>Research</li> </ul> </div> <div class="ml-1"> <p class="mt-0"> Pass at least 5 courses in one topic, and receive Specialty recognition on your UX Certificate. <em>A specialty is <strong>not</strong> required to earn a UX Certificate</em>. </p> </div> </div> </div> </section> </div> <div class="course-track-path-grid-container"> <div class="courses-container"> <section class="agenda-day m-px-1"> <div class="small large desktop only"> <h3 class="split-date"> Monday & Tuesday, March 10 & 11 </h3> </div> <div class="mobile only"> <h3 class="split-date"> Mon & Tue, Mar 10 & 11 </h3> </div> <p class="choose"><em>Choose one:</em></p> <ul class="courses grid tiles"> <a class="course-item interaction-design " href="/training/course/5228/emerging-patterns-interface-design/"> <img src="https://media.nngroup.com/media/courses/icons/Emerging_Patterns.svg" class="icon"/> <h4 class="title">Emerging Patterns in Interface Design</h4> <p id="emerging-patterns-in-interface-design" class="description"> Trending UX Patterns and their impact on the total user experience </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty interaction-design">interaction</p> </div> </div> </a> <a class="course-item interaction-design new-user-experience transitioning-another-discipline " href="/training/course/5227/ux-basic-training/"> <img src="https://media.nngroup.com/media/courses/icons/UX_Basic_Training-edit.svg" class="icon"/> <h4 class="title">UX Basic Training</h4> <p id="ux-basic-training" class="description"> Foundational concepts that everyone should know </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty interaction-design">interaction</p> </div> </div> </a> <a class="course-item ux-management " href="/training/course/5234/design-systems/"> <img src="https://media.nngroup.com/media/courses/icons/Design_Systems_and_Pattern_Libraries.svg" class="icon"/> <h4 class="title">Design Systems and Pattern Libraries</h4> <p id="design-systems-and-pattern-libraries" class="description"> Increase design quality, consistency, and efficiency </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty ux-management">management</p> </div> </div> </a> <a class="course-item ux-management " href="/training/course/5230/product-and-ux/"> <img src="https://media.nngroup.com/media/courses/icons/Product_and_UX.svg" class="icon"/> <h4 class="title">Product and UX: Building Partnerships for Better Outcomes</h4> <p id="product-and-ux-building-partnerships-for-better-outcomes" class="description"> Understand UX and product roles (PM and PO) to better collaborate in product development </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty ux-management">management</p> </div> </div> </a> <a class="course-item ux-management ux-research " href="/training/course/5232/researchops/"> <img src="https://media.nngroup.com/media/courses/icons/ResearchOps.svg" class="icon"/> <h4 class="title">ResearchOps: Scaling User Research</h4> <p id="researchops-scaling-user-research" class="description"> Orchestrate and optimize research to amplify its impact </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty ux-management">management</p> <p class="ux-specialty ux-research">research</p> </div> </div> </a> <a class="course-item ux-management " href="/training/course/5231/ux-leadership-skills-for-all/"> <img src="https://media.nngroup.com/media/courses/icons/Being_a_UX_Leader.svg" class="icon"/> <h4 class="title">UX Leader: Essential Skills for Any UX Practitioner</h4> <p id="ux-leader-essential-skills-for-any-ux-practitioner" class="description"> Apply practical leadership skills to your UX role, regardless of your title </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty ux-management">management</p> </div> </div> </a> <a class="course-item ux-research " href="/training/course/5229/analytics-and-user-experience/"> <img src="https://media.nngroup.com/media/courses/icons/Analytics_and_UX.svg" class="icon"/> <h4 class="title">Analytics and User Experience</h4> <p id="analytics-and-user-experience" class="description"> Study your users’ real-life behaviors and make data-informed design decisions </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty ux-research">research</p> </div> </div> </a> <a class="course-item ux-research " href="/training/course/5233/user-interviews/"> <img src="https://media.nngroup.com/media/courses/icons/User_Interviews.svg" class="icon"/> <h4 class="title">User Interviews</h4> <p id="user-interviews" class="description"> Uncover in-depth, accurate insights about your users </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty ux-research">research</p> </div> </div> </a> </ul> </section> <section class="agenda-day m-px-1"> <div class="small large desktop only"> <h3 class="split-date"> Wednesday & Thursday, March 12 & 13 </h3> </div> <div class="mobile only"> <h3 class="split-date"> Wed & Thu, Mar 12 & 13 </h3> </div> <p class="choose"><em>Choose one:</em></p> <ul class="courses grid tiles"> <a class="course-item interaction-design " href="/training/course/5236/designing-ai-experiences/"> <img src="https://media.nngroup.com/media/courses/icons/Designing_AI_Experiences_.svg" class="icon"/> <h4 class="title">Designing AI Experiences</h4> <p id="designing-ai-experiences" class="description"> Strategize, communicate, and design innovative AI products and features </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty interaction-design">interaction</p> </div> </div> </a> <a class="course-item interaction-design refresher-ux-pros " href="/training/course/5237/persuasive-emotional-design/"> <img src="https://media.nngroup.com/media/courses/icons/Persuasive_and_Emotional_Design.svg" class="icon"/> <h4 class="title">Persuasive and Emotional Design</h4> <p id="persuasive-and-emotional-design" class="description"> Create delightful experiences that touch, convince, or excite your audience </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty interaction-design">interaction</p> </div> </div> </a> <a class="course-item interaction-design " href="/training/course/5238/writing/"> <img src="https://media.nngroup.com/media/courses/icons/Writing_Compelling_Digital_Copy-Edit.svg" class="icon"/> <h4 class="title">Writing Compelling Digital Copy</h4> <p id="writing-compelling-digital-copy" class="description"> Use UX writing to shape your content to meet your readers' needs </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty interaction-design">interaction</p> </div> </div> </a> <a class="course-item ux-management " href="/training/course/5240/advocating-resources-budget/"> <img src="https://media.nngroup.com/media/courses/icons/Advocating_for_Resources_and_Budget_For_UX_.svg" class="icon"/> <h4 class="title">Advocating for Resources and Budget For UX</h4> <p id="advocating-for-resources-and-budget-for-ux" class="description"> Craft a business case for the resources you need </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty ux-management">management</p> </div> </div> </a> <a class="course-item ux-management " href="/training/course/5235/facilitating-ux-workshops/"> <img src="https://media.nngroup.com/media/courses/icons/Facilitating_UX_Workshops.svg" class="icon"/> <h4 class="title">Facilitating UX Workshops</h4> <p id="facilitating-ux-workshops" class="description"> Lead goal-based group activities to make decisions and establish alignment </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty ux-management">management</p> </div> </div> </a> <a class="course-item ux-research " href="/training/course/5239/discovery/"> <img src="https://media.nngroup.com/media/courses/icons/Discoveries.svg" class="icon"/> <h4 class="title">Discovery: Building the Right Thing</h4> <p id="discovery-building-the-right-thing" class="description"> Conduct successful discovery phases to ensure you build the best solution </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty ux-research">research</p> </div> </div> </a> </ul> </section> <section class="agenda-day m-px-1"> <div class="small large desktop only"> <h3 class="split-date"> Friday & Monday, March 14 & 17 </h3> </div> <div class="mobile only"> <h3 class="split-date"> Fri & Mon, Mar 14 & 17 </h3> </div> <p class="choose"><em>Choose one:</em></p> <ul class="courses grid tiles"> <a class="course-item interaction-design " href="/training/course/5244/information-architecture/"> <img src="https://media.nngroup.com/media/courses/icons/Information_Architecture.svg" class="icon"/> <h4 class="title">Information Architecture</h4> <p id="information-architecture" class="description"> Organize and structure information to improve findability and discoverability </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty interaction-design">interaction</p> </div> </div> </a> <a class="course-item interaction-design " href="/training/course/5243/usability-mobile-websites-apps/"> <img src="https://media.nngroup.com/media/courses/icons/Mobile_UX.svg" class="icon"/> <h4 class="title">Mobile User Experience</h4> <p id="mobile-user-experience" class="description"> Essential UX design principles for small-screen websites and apps </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty interaction-design">interaction</p> </div> </div> </a> <a class="course-item interaction-design " href="/training/course/5247/visual-design/"> <img src="https://media.nngroup.com/media/courses/icons/Visual_Design_Fundamentals.svg" class="icon"/> <h4 class="title">Visual Design Fundamentals</h4> <p id="visual-design-fundamentals" class="description"> Create user interfaces using essential principles, techniques, and methods of visual design </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty interaction-design">interaction</p> </div> </div> </a> <a class="course-item ux-management managers " href="/training/course/5245/becoming-ux-strategist/"> <img src="https://media.nngroup.com/media/courses/icons/Becoming_UX_Strategist.svg" class="icon"/> <h4 class="title">Becoming a UX Strategist</h4> <p id="becoming-a-ux-strategist" class="description"> Envision, plan, and successfully lead a user-centered culture </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty ux-management">management</p> </div> </div> </a> <a class="course-item ux-management managers refresher-ux-pros " href="/training/course/5256/lean-ux-and-agile/"> <img src="https://media.nngroup.com/media/courses/icons/Lean_UX_and_Agile2.svg" class="icon"/> <h4 class="title">Lean UX and Agile</h4> <p id="lean-ux-and-agile" class="description"> Strategies to stay user-centered in fast-paced Agile environments </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty ux-management">management</p> </div> </div> </a> <a class="course-item ux-research " href="/training/course/5241/journey-mapping/"> <img src="https://media.nngroup.com/media/courses/icons/Journey_Mapping-edit.svg" class="icon"/> <h4 class="title">Journey Mapping to Understand Customer Needs</h4> <p id="journey-mapping-to-understand-customer-needs" class="description"> Capture and communicate UX insights across complex interactions </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty ux-research">research</p> </div> </div> </a> <a class="course-item ux-research " href="/training/course/5242/remote-studies/"> <img src="https://media.nngroup.com/media/courses/icons/Remote_User_Research.svg" class="icon"/> <h4 class="title">Remote User Research</h4> <p id="remote-user-research" class="description"> Collect insights without leaving your desk </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty ux-research">research</p> </div> </div> </a> </ul> </section> <section class="agenda-day m-px-1"> <div class="small large desktop only"> <h3 class="split-date"> Tuesday & Wednesday, March 18 & 19 </h3> </div> <div class="mobile only"> <h3 class="split-date"> Tue & Wed, Mar 18 & 19 </h3> </div> <p class="choose"><em>Choose one:</em></p> <ul class="courses grid tiles"> <a class="course-item interaction-design " href="/training/course/5250/complex-apps-specialized-domains/"> <img src="https://media.nngroup.com/media/courses/icons/Designing_Complex_Apps.svg" class="icon"/> <h4 class="title">Designing Complex Apps for Specialized Domains</h4> <p id="designing-complex-apps-for-specialized-domains" class="description"> Create and evaluate applications for advanced decision making, complicated workflows, and complex domains </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty interaction-design">interaction</p> </div> </div> </a> <a class="course-item interaction-design " href="/training/course/5252/practical-ai-for-ux-professionals/"> <img src="https://media.nngroup.com/media/courses/icons/Practical_AI_for_UX_Professionals.svg" class="icon"/> <h4 class="title">Practical AI for UX Professionals</h4> <p id="practical-ai-for-ux-professionals" class="description"> Leverage artificial intelligence tools to enhance your UX work and save valuable time </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty interaction-design">interaction</p> </div> </div> </a> <a class="course-item interaction-design " href="/training/course/5248/human-mind/"> <img src="https://media.nngroup.com/media/courses/icons/The_Human_Mind.svg" class="icon"/> <h4 class="title">The Human Mind and Usability</h4> <p id="the-human-mind-and-usability" class="description"> Use psychology to predict and explain how your customers think and act </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty interaction-design">interaction</p> </div> </div> </a> <a class="course-item ux-management " href="/training/course/5249/customer-journey-management/"> <img src="https://media.nngroup.com/media/courses/icons/Customer_Journey_Management.svg" class="icon"/> <h4 class="title">Customer-Journey Management</h4> <p id="customer-journey-management" class="description"> Build a crossfunctional journey-centric design approach that scales </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty ux-management">management</p> </div> </div> </a> <a class="course-item ux-management " href="/training/course/5254/global-ux-designing-and-leading-across-cultures/"> <img src="https://media.nngroup.com/media/courses/icons/Global_UX-_Designing_and_Leading_Across_Cultures.svg" class="icon"/> <h4 class="title">Global UX: Designing and Leading Across Cultures</h4> <p id="global-ux-designing-and-leading-across-cultures" class="description"> Create impactful experiences and manage diverse teams worldwide </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty ux-management">management</p> </div> </div> </a> <a class="course-item ux-management managers " href="/training/course/5253/designing-influence/"> <img src="https://media.nngroup.com/media/courses/icons/Designing_Influence.svg" class="icon"/> <h4 class="title">Mastering Influence</h4> <p id="mastering-influence" class="description"> Get your best ideas adopted while building trusted relationships </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty ux-management">management</p> </div> </div> </a> <a class="course-item ux-research " href="/training/course/5251/measuring-ux/"> <img src="https://media.nngroup.com/media/courses/icons/Measuring_UX_and_ROI.svg" class="icon"/> <h4 class="title">Measuring UX and ROI</h4> <p id="measuring-ux-and-roi" class="description"> Use metrics from quantitative research to demonstrate value </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty ux-research">research</p> </div> </div> </a> </ul> </section> <section class="agenda-day m-px-1"> <div class="small large desktop only"> <h3 class="split-date"> Thursday & Friday, March 20 & 21 </h3> </div> <div class="mobile only"> <h3 class="split-date"> Thu & Fri, Mar 20 & 21 </h3> </div> <p class="choose"><em>Choose one:</em></p> <ul class="courses grid tiles"> <a class="course-item interaction-design " href="/training/course/5259/generating-big-ideas/"> <img src="https://media.nngroup.com/media/courses/icons/Generating_Big_Ideas.svg" class="icon"/> <h4 class="title">Design Thinking Essentials</h4> <p id="design-thinking-essentials" class="description"> Unearth user pain points to drive breakthrough design concepts </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty interaction-design">interaction</p> </div> </div> </a> <a class="course-item interaction-design refresher-ux-pros " href="/training/course/5255/ux-deliverables/"> <img src="https://media.nngroup.com/media/courses/icons/UX_Deliverables.svg" class="icon"/> <h4 class="title">UX Deliverables</h4> <p id="ux-deliverables" class="description"> Effectively communicate ideas and findings to managers, collaborators, and other stakeholders. </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty interaction-design">interaction</p> </div> </div> </a> <a class="course-item ux-management " href="/training/course/5246/design-tradeoffs/"> <img src="https://media.nngroup.com/media/courses/icons/Design_Tradeoffs.svg" class="icon"/> <h4 class="title">Design Tradeoffs and UX Decision-Making</h4> <p id="design-tradeoffs-and-ux-decision-making" class="description"> Enhance your judgment and resolve tough design challenges </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty ux-management">management</p> </div> </div> </a> <a class="course-item ux-management " href="/training/course/5258/new-manager/"> <img src="https://media.nngroup.com/media/courses/icons/New_UX_Managers.svg" class="icon"/> <h4 class="title">New UX Managers</h4> <p id="new-ux-managers" class="description"> Essential skills and tools for exceptional management </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty ux-management">management</p> </div> </div> </a> <a class="course-item ux-management " href="/training/course/5260/stakeholder-relationships/"> <img src="https://media.nngroup.com/media/courses/icons/Successful_Stakeholder_Relationships1.svg" class="icon"/> <h4 class="title">Successful Stakeholder Relationships</h4> <p id="successful-stakeholder-relationships" class="description"> Get buy-in, manage expectations, and build trust </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty ux-management">management</p> </div> </div> </a> <a class="course-item ux-research " href="/training/course/5257/qual-analysis/"> <img src="https://media.nngroup.com/media/courses/icons/Analyzing_Qual_Data.svg" class="icon"/> <h4 class="title">Analyzing Qualitative UX Data and Reporting Insights</h4> <p id="analyzing-qualitative-ux-data-and-reporting-insights" class="description"> Apply systematic analyses to uncover themes and user insights </p> <div class="specialty-and-track"> <div class="ux-specialties"> <p class="ux-specialty ux-research">research</p> </div> </div> </a> </ul> </section> </div> </div> <div class="panel m-px-1"> <p><strong>Get Help Choosing Courses:</strong></p> <p>Select the category which describes you, and scroll up for highlighted course suggestions.</p> <div class="button-strip"> <button class="secondary button course-filter" data-slug="new-user-experience">New to User Experience</button> <button class="secondary button course-filter" data-slug="transitioning-another-discipline">Transitioning From Another Discipline</button> <button class="secondary button course-filter" data-slug="refresher-ux-pros">Refresher for UX Pros</button> <button class="secondary button course-filter" data-slug="managers">For Managers</button> </div> </div> </div> </div> </section> <section class="padded panel only small large desktop content-section" id="certificationSection"> <div class="wrapper"> <h2 class="nav-target" id="certification">UX Certification</h2> <section class="twelve column grid" id="certificationDetails"> <div class="eight wide"> <p>NN/g UX Certification is an exam-based credential which reinforces learning and increases your credibility. Earn a UX Certificate by attending <strong>any 5 courses</strong>, and passing the related exams.</p> <p><img alt="Take 5 Courses, Pass 5 Exams, Become UX Certified" class="fluid" loading="lazy" src="//media.nngroup.com/media/pagebits/data/images/certification_process.png" /></p> <ul> <li>One exam for each course you attend</li> <li>Online exams can be completed the same day or up to 35 days later</li> <li>$80 USD administrative fee for each exam can be paid when your register or after attending</li> <li>Specialties are optional enhancements to the UX Certificate. If you pass a minimum of 5 courses in a Specialty, your UX Certificate will recognize your special expertise in that area.</li> <li>Take all 5 courses at a single training event, or gradually as your schedule permits, at different events. Course credit never expires. </li> </ul> <p><a href="/ux-certification/">Learn more about UX Certification</a></p> </div> <div class="two wide"> <img loading="lazy" alt="UX Certification Badge from Nielsen Norman Group" src="https://media.nngroup.com/nng-uxc-badge.png" class="certification-badge aligned center"> </div> </section> </div> </section> <section class="panel collapsable-content content-section" id="pricingSection"> <div class="wrapper"> <h2 class="nav-target only small large desktop" id="pricing">Pricing</h2> <h2 class="only mobile neutral collapse-link"><span class="icon fa fa-caret-right"></span> Pricing</h2> <div class="sales-pill">Save up to 20%</div> <div class="collapsable mobile collapsed"> <div class="table-container"> <table class="pricing"> <thead> <tr> <th>Pay by the Course</th> <th>Until<br><strong>February 14</strong></th> <th>Until<br><strong>March 7</strong></th> <th>Until<br><strong>March 21</strong></th> </tr> </thead> <tbody> <tr> <td> <strong>1</strong> Course </td> <td><span id="pricing--early-1" class="price">$1115</span></td> <td><span id="pricing--advance-1" class="price">$1165</span></td> <td><span id="pricing--regular-1" class="price">$1215</span></td> </tr> <tr> <td> <strong>2</strong> Courses <br><em>10% off each</em> </td> <td><span id="pricing--early-2" class="price">$2007</span></td> <td><span id="pricing--advance-2" class="price">$2097</span></td> <td><span id="pricing--regular-2" class="price">$2187</span></td> </tr> <tr> <td> <strong>3</strong> Courses <br><em>15% off each</em> </td> <td><span id="pricing--early-3" class="price">$2856</span></td> <td><span id="pricing--advance-3" class="price">$2984</span></td> <td><span id="pricing--regular-3" class="price">$3111</span></td> </tr> <tr> <td> <strong>4</strong> Courses <br><em>18% off each</em> </td> <td><span id="pricing--early-4" class="price">$3674</span></td> <td><span id="pricing--advance-4" class="price">$3838</span></td> <td><span id="pricing--regular-4" class="price">$4002</span></td> </tr> <tr> <td> <strong>5</strong> Courses <br><em>20% off each</em> </td> <td><span id="pricing--early-5" class="price">$4480</span></td> <td><span id="pricing--advance-5" class="price">$4680</span></td> <td><span id="pricing--regular-5" class="price">$4880</span></td> </tr> </tbody> </table> <div class="mb-6"> <p class="mb-0"> <em> Prices shown here are in U.S. Dollars (USD). Discounts are based on the number of courses purchased during the same event. If you choose to change your course enrollment after purchase, you may forfeit the discount and need to pay additional fees. </em> </p> <div class="small large desktop only"> <p class="mt-0"><a href="/training/march/#paymentFaq">See Payment and Cancellation Policies</a></p> </div> <div class="mobile only"> <p class="mt-0"><a href="/training/march/#paymentFaq" data-open-container-id="faqSection" class="payment-policies expand-content">See Payment and Cancellation Policies</a></p> </div> </div> </div> </div> </div> </section> <section class="padded collapsable-content content-section" id="faqSection"> <div class="wrapper"> <h2 class="nav-target only small large desktop" id="faq">Frequently Asked Questions</h2> <h2 class="only mobile neutral collapse-link"><span class="icon fa fa-caret-right"></span> Frequently Asked Questions</h2> <div class="collapsable mobile collapsed"> <div class="pt-2 legacy-faq"><h3> </h3> <h2>How will the Virtual Event work?</h2> <p>Meetings will take place using the video conferencing tool Zoom, collaboration tools (such as group document editing and whiteboarding tools), and the social discussion tool Slack.</p> <p>You'll also be able to use Slack before, during, and after the event to participate in social events and network with other participants.</p> <p><img alt="The Virtual UX Conference will meet in Zoom classrooms and use Slack for conference Networking. Check your email for specific invitations to access these tools." src="https://media.nngroup.com/media/editor/2020/03/17/desktop_toolkit.png" style="max-width:600px" /></p> <h2>What do I need in order to attend the virtual event?</h2> <p>To participate in interactive live courses and exercises with other course participants, you will need:</p> <ul> <li>a stable high-speed internet connection, to stream audio and video to your computer</li> <li>speakers, a microphone, and a webcam (strongly recommended)</li> <li>a computer that does not have a strict firewall that blocks collaboration tools such as <strong>Google Docs</strong></li> <li><a href="https://zoom.us/client/latest/Zoom.pkg">Zoom's meeting software</a> (which is free to download and install), or Chrome browser</li> </ul> <h2> </h2> <h2>What is the start and end time for courses?</h2> <p>Here are the start and end times for courses at this event. Each course meets in 2 sessions, over 2 consecutive days. <strong>You must attend both days in order to be eligible to take the UX Certification exam.</strong></p> <table> <thead style=" text-align: left; "> <tr style="border:1px solid rgba(179,179,179,0.5)"> <th style=" border: 0 none; padding: 0.5rem 1.25rem; ">Time Zone</th> <th style=" border: 0 none; padding: 0.5rem 1.25rem; ">Course Session Starts</th> <th style=" border: 0 none; padding: 0.5rem 1.25rem; ">Course Session Ends</th> </tr> </thead> <tbody> <tr> <td style="border-style:none; border-width:0; padding:0.5rem 1.25rem">San Francisco</td> <td style="border-style:none; border-width:0; padding:0.5rem 1.25rem"> 8 AM</td> <td style="border-style:none; border-width:0; padding:0.5rem 1.25rem">11:30 AM</td> </tr> <tr> <td style="border-style:none; border-width:0; padding:0.5rem 1.25rem">New York City</td> <td style="border-style:none; border-width:0; padding:0.5rem 1.25rem">11 AM</td> <td style="border-style:none; border-width:0; padding:0.5rem 1.25rem"> 2:30 PM</td> </tr> <tr> <td style="border-style:none; border-width:0; padding:0.5rem 1.25rem">London</td> <td style="border-style:none; border-width:0; padding:0.5rem 1.25rem"> 3 PM</td> <td style="border-style:none; border-width:0; padding:0.5rem 1.25rem"> 6:30 PM</td> </tr> <tr> <td style="border-style:none; border-width:0; padding:0.5rem 1.25rem">Amsterdam/Berlin</td> <td style="border-style:none; border-width:0; padding:0.5rem 1.25rem"> 4 PM</td> <td style="border-style:none; border-width:0; padding:0.5rem 1.25rem"> 7:30 PM</td> </tr> </tbody> </table> <h5><a href="https://www.timeanddate.com/worldclock/fixedtime.html?msg=NN%2Fg+UX+Live+Online+Training+%7C+10-21+MARCH+2025&iso=20250321T08&p1=224&ah=3&am=30">Look Up Your Time Zone</a></h5> <p> </p> <h2>Will the virtual courses be recorded?</h2> <p>No. These are live events that rely heavily on audience interaction and small-group activities in online breakout rooms. Thus, a recording would not have the same instructional value, thus we will not offer this.</p> <h2>Do I have to choose my sessions when I register?</h2> <p>Yes. This not only speeds registration but also ensures you'll get a seat in the sessions you want.</p> <h2>Can I get UX Certified at this event?</h2> <p>Yes. Attend at least 5 courses and pass all 5 exams to earn an NN/g UX Certificate. You can take the 5 courses all at this event, or take some at this event and the rest at a future event. </p> <h2>How do exams work for UX Certification?</h2> <p>You must sign in at the start of class, and attend the full day. At the end of the course each day, the online exam will be available for that day's classes. You will be able to log in, pay exam fees (if they were not already paid when you registered), and take the exam. You can take your exams the same day, or any time within 35 calendar days after the conference. </p></div> <div class="nav-target" id="paymentFaq"></div> <h2 class="pt-6 pb-2">Payment Frequently Asked Questions</h2> <h3>Which payment methods are accepted?</h3> <p> You may pay your tuition and exam fees by <strong>credit card</strong>, or <strong>bulk transfer credit</strong>. </p> <p> The following credit cards are accepted:<br> <ul class="inline"> <li><img loading="lazy" src="https://media.nngroup.com/media/payments/credit_card/american_express-256px.png.64x40_q75_autocrop_crop_upscale.png" height="40" width="64" alt="American Express credit card" title="American Express"></li> <li><img loading="lazy" src="https://media.nngroup.com/media/payments/credit_card/discover-256px.png.64x40_q75_autocrop_crop_upscale.png" height="40" width="64" alt="Discover credit card" title="Discover"></li> <li><img loading="lazy" src="https://media.nngroup.com/media/payments/credit_card/jcb-256px.png.64x40_q75_autocrop_crop_upscale.png" height="40" width="64" alt="JCB credit card" title="JCB"></li> <li><img loading="lazy" src="https://media.nngroup.com/media/payments/credit_card/mastercard-256px.png.64x40_q75_autocrop_crop_upscale.png" height="40" width="64" alt="MasterCard credit card" title="MasterCard"></li> <li><img loading="lazy" src="https://media.nngroup.com/media/payments/credit_card/visa-256px.png.64x40_q75_autocrop_crop_upscale.png" height="40" width="64" alt="Visa credit card" title="Visa"></li> </ul> </p> <div class="legacy-faq"><h2>What discounts are available?</h2> <p>There is a built-in discount for each additional day you attend. You can also take advantage of our early bird registration discount (as indicated in the pricing matrix on the event agenda page).</p> <h2>If I register but then cannot attend, will I receive a refund?</h2> <p>If you must cancel after registering, your registration fee will be refunded less a 20% handling fee, provided that written notice of cancellation is received by February 21, 2025. After that, no refunds will be granted, but we will accept a substitute attendee if we receive a written note from the registered attendee stating his or her intention to transfer registration to a named individual. Email events@nngroup.com with cancellation, substitution, or refund requests. </p> <h2>Is it safe for me to register using my credit card on the NN/g conference site?</h2> <p>Absolutely. Our website uses Secure Sockets Layer (SSL) technology to encrypt your personal information when you place your order. This means that your order cannot be read as it travels over the Internet, so your name, address, and credit card information are secure. </p> <h2>I get an error when I try to register, can you help me?</h2> <p>If you receive an error message when you try to register, restarting your browser may resolve the issue. You can also contact us at events@nngroup.com or +1(415) 685-4230 and we will be happy to assist you. </p> <p>The <strong><a href="/terms-and-conditions">Terms and Conditions for the UX Conference and UX Certification Program</a></strong> provide more detailed information about policies, privacy, and the Code of Conduct for training participants. </p> <h2>More questions?</h2> <p>Please contact us at <a href="mailto:events@nngroup.com?subject=August%20UX%20Conference%20Question">events@nngroup.com</a> or +1(415) 685-4230 </p></div> </div> </div> </section> </main> <footer class="footer"> <div class="wrapper row"> <div class="subscribe"> <h2 class="title-large">Subscribe to Our Newsletter</h2> <p class="body-medium">Get weekly UX articles, videos, and upcoming training events straight to your inbox.</p> <form class="form-validated" action="https://nngroup.us4.list-manage.com/subscribe/post?u=538d934a891681a5d850bb4e5&id=7f29a2b335" id="subscribe-form" method="post" name="mc-embedded-subscribe-form" novalidate="" > <div class="form-field"> <div class="outline"> <label for="newsletter-subscribe-email" class="label-medium">Email</label> <input class="body-small" id="newsletter-subscribe-email" placeholder="norman@gmail.com" name="EMAIL" type="email" value=""> </div> <div class="error-local"></div> </div> <input class="button-fill button-small" name="subscribe" type="submit" value="Subscribe"> </form> </div> <div class="follow"> <h2 class="title-large">Follow Us</h2> <ul> <li class="label-large"> <a href="https://www.linkedin.com/company/nielsen-norman-group"> <img width="32" loading="lazy" src="https://media.nngroup.com/static/img/icons/icon-social-linkedin.svg" alt=""> LinkedIn </a> </li> <li class="label-large"> <a href="https://www.instagram.com/nngux"> <img width="32" loading="lazy" src="https://media.nngroup.com/static/img/icons/icon-social-instagram.svg" alt=""> Instagram </a> </li> <li class="label-large"> <a href="https://www.youtube.com/channel/UC2oCugzU6W8-h95W7eBTUEg"> <img width="32" loading="lazy" src="https://media.nngroup.com/static/img/icons/icon-social-youtube.svg" alt=""> Youtube </a> </li> <li class="label-large"> <a href="https://podcasters.spotify.com/pod/show/nngroup "> <img width="32" loading="lazy" src="https://media.nngroup.com/static/img/icons/icon-social-podcast.svg" alt=""> Podcast </a> </li> <li class="label-large"> <a href="https://twitter.com/nngroup"> <img width="32" loading="lazy" src="https://media.nngroup.com/static/img/icons/icon-social-x.svg" alt=""> X (Twitter) </a> </li> <li class="label-large"> <a href="https://www.facebook.com/nngux"> <img width="32" loading="lazy" src="https://media.nngroup.com/static/img/icons/icon-social-facebook.svg" alt=""> Facebook </a> </li> </ul> </div> </div> <section class="navigation"> <div class="wrapper"> <ul> <li><span class="title-small">Certification</span> <ul> <li class="body-large"> <a href="/ux-certification/">What is UX Certification?</a> </li> <li class="body-large"> <a href="/ux-certification/specialties/">Specialties</a> </li> <li class="body-large"> <a href="/ux-certification/exams/">Exams</a> </li> <li class="body-large"> <a href="/ux-certification/people/">UX Certified People</a> </li> </ul> </li> <li> <span class="title-small">UX Training</span> <ul> <li class="body-large"> <a href="/courses/">All Courses</a> </li> <li class="body-large"> <a href="/training/live-courses/">Live Online Courses</a> </li> <li class="body-large"> <a href="/team-training/">Private Team Training</a> </li> <li class="body-large"> <a href="/course-calendar/">Course Calendar</a> </li> </ul> </li> <li> <span class="title-small">Consulting</span> <ul> <li class="body-large"> <a href="/consulting/expert-review/">Expert Review</a> </li> <li class="body-large"> <a href="/consulting/user-testing/">User Testing</a> </li> <li class="body-large"> <a href="/consulting/user-research/">Customized Research</a> </li> <li class="body-large"> <a href="/consulting/applied-workshops/">Applied Workshops</a> </li> <li class="body-large"> <a href="/consulting/keynote-speaking/">Keynote Speaking</a> </li> </ul> </li> <li> <span class="title-small">Free Guidance</span> <ul> <li class="body-large"> <a href="/articles/">Articles & Videos</a> </li> <li class="body-large"> <a href="https://podcasters.spotify.com/pod/show/nngroup">The NN/g UX Podcast</a> </li> </ul> </li> <li> <span class="title-small">About</span> <ul> <li class="body-large" > <a href="/about/why-nng/">Why NN/g</a> </li> <li class="body-large" > <a href="/about/">About Us</a> </li> <li class="body-large" > <a href="/people/">People</a> </li> <li class="body-large" > <a href="/about/about-client-list/">Clients</a> </li> <li class="body-large" > <a href="/about/contact/">Contact</a> </li> <li class="body-large" > <a href="/return-policy/">Return Policy</a> </li> </ul> </li> </ul> </div> </section> <div class="copyright"> <div class="wrapper"> <p><a href="/copyright-and-reprint-info/">Copyright</a> © 1998-2024 Nielsen Norman Group, All Rights Reserved. </p> <ul> <li id ="cookie-preferences"><a href="javascript:Cookiebot.show();">Cookie Preferences</a></li> <li><a href="/cookie-declaration/">Cookie Declaration</a></li> <li><a href="/privacy-policy/">Privacy Policy</a></li> </ul> </div> </div> </footer> <button class="back-to-top" title="Back to top"><span class="text"><span class="fas fa-caret-up arrow" aria-hidden="true"></span><br>Top</span></button> <script src="https://media.nngroup.com/static/js/output.c386d66e942d.js" defer></script> <script src="https://media.nngroup.com/static/js/event-detail.aa8f9b1addc9.js"></script> <script> function insertEventMap() { var eventMapEl = document.getElementById('eventMap'); if (eventMapEl) { console.log("eventMapEl found") eventMapEl.innerHTML = '<img src="//maps.googleapis.com/maps/api/staticmap?size=450x300&zoom=14&key=AIzaSyB1rS6exr5q1AnWOnnH82NbcapJA5VJDto&markers=color:c00%7C123+Street,City,+State+12345&maptype=roadmap">'; } } function insertEventMapPlaceholder() { var eventMapEl = document.getElementById('eventMap'); if (eventMapEl) { eventMapEl.innerHTML = '<p>You must accept cookies in the "Targeting" category in order to display maps. <a href="javascript:Cookiebot.renew();">Change your cookie consent preferences</a>.</p>'; } } var mobilePaymentPolicies = document.querySelector("a.payment-policies.expand-content") mobilePaymentPolicies.addEventListener("click", function(evt) { var contentSection = document.getElementById(evt.target.dataset.openContainerId) var contentContainer = contentSection.querySelector("div.collapsable") var collapseLink = contentSection.querySelector(".collapse-link") contentContainer.classList.remove("collapsed") collapseLink.classList.add("collapse") }); window.addEventListener('CookiebotOnAccept', function(e) { insertEventMap(); }); window.addEventListener('CookiebotOnDecline', function(e) { insertEventMapPlaceholder(); }); </script> <script> window.addEventListener('CookiebotOnAccept', function (e) { Cookiebot.consent.preferences&&window.dataLayer.push({event:"cookieconsent_preferences"}); Cookiebot.consent.statistics&&window.dataLayer.push({event:"cookieconsent_statistics"}); Cookiebot.consent.marketing&&window.dataLayer.push({event:"cookieconsent_marketing"}); }); window.addEventListener('CookiebotOnDecline', function (e) {}); </script> </body> </html>