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ᐈ Documentation for Support Agents Addon | Joinchat
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class="elementor-section elementor-top-section elementor-element elementor-element-b1a4cfb elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle" data-id="b1a4cfb" data-element_type="section" data-settings="{"background_background":"classic"}"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-6f3172b" data-id="6f3172b" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-a287bef elementor-widget elementor-widget-heading" data-id="a287bef" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h1 class="elementor-heading-title elementor-size-default">Setting up Support Agents</h1></div></div></div></div><div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-3dbd39e" data-id="3dbd39e" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-fcceb2c elementor-search-form--skin-classic elementor-search-form--button-type-icon elementor-search-form--icon-search elementor-widget elementor-widget-search-form" data-id="fcceb2c" data-element_type="widget" data-settings="{"skin":"classic"}" data-widget_type="search-form.default"><div class="elementor-widget-container"> <search role="search"><form class="elementor-search-form" action="https://join.chat/en/" method="get"><div class="elementor-search-form__container"> <label class="elementor-screen-only" for="elementor-search-form-fcceb2c">Search</label> <input id="elementor-search-form-fcceb2c" placeholder="Search" class="elementor-search-form__input" type="search" name="s" value=""> <button class="elementor-search-form__submit" type="submit" aria-label="Search"> <i aria-hidden="true" class="fas fa-search"></i> <span class="elementor-screen-only">Search</span> </button></div></form> </search></div></div></div></div></div></section><section class="elementor-section elementor-top-section elementor-element elementor-element-b9a9719 elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="b9a9719" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-0d0446b" data-id="0d0446b" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-fb7e6c9 docs--content elementor-widget__width-initial elementor-widget elementor-widget-theme-post-content" data-id="fb7e6c9" data-element_type="widget" data-widget_type="theme-post-content.default"><div class="elementor-widget-container"><h2 class="wp-block-heading">Support Agents Activation</h2><p>To add and configure Agents, go to the WordPress dashboard in the <strong>Joinchat> Settings> Premium</strong> menu and activate the <strong>Support Agents</strong> add-on.</p><figure class="wp-block-image size-large"><img fetchpriority="high" fetchpriority="high" decoding="async" width="1024" height="507" src="https://cdn.join.chat/app/uploads/2023/10/support-agents-activation-1024x507.gif" alt="support agents activation" class="wp-image-17112" srcset="https://cdn.join.chat/app/uploads/2023/10/support-agents-activation-1024x507.gif 1024w, https://cdn.join.chat/app/uploads/2023/10/support-agents-activation-300x149.gif 300w, https://cdn.join.chat/app/uploads/2023/10/support-agents-activation-768x380.gif 768w, https://cdn.join.chat/app/uploads/2023/10/support-agents-activation-1536x761.gif 1536w, https://cdn.join.chat/app/uploads/2023/10/support-agents-activation-2048x1014.gif 2048w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure><h2 class="wp-block-heading">At a general level</h2><p>To add and configure new agents, go to the WordPress control panel and <strong>click Joinchat> Settings> Agents Tab</strong></p><ol class="wp-block-list"><li>The first thing you’ll see is that <strong>the Phone field is no longer operational</strong> and <strong>you’ll be directed to the Agents tab</strong>.</li><li>In the <strong>Message</strong> field, you can use the variable <code>{AGENT}</code> which will be replaced by the name of the agent chosen by the user.</li><li>In the Agents tab you will be able to see the time <strong>zone of the site</strong> that will be used to calculate the availability of the agents if they have a schedule. There are also some Agent options:<ul class="wp-block-list"><li><strong>Show agents in random order.</strong> If checked, on each page load the agents will be displayed in a different order. This avoids that the first agent is the most contacted. If unchecked the agents are displayed in the same order they have in the listing. <br><em>💡 You can reorder the agents by dragging and dropping them in the listing.</em></li><li><strong>Show agents when they are out of schedule</strong>. If checked, the agents will continue to appear, even if they are out of schedule, showing that the agent is offline and the time remaining until it is operational again.<br>⚠️ <em><strong>NOTICE</strong>: If unchecked and no agent is available, the Joinchat button will not be displayed.</em></li><li><strong>Allow to contact agents when they are out of hours</strong>. Check to allow to start chatting with the agent even if they are offline.</li></ul></li></ol><figure class="wp-block-image size-large"><img decoding="async" width="1024" height="293" src="https://cdn.join.chat/app/uploads/2022/06/settings-agents-1024x293.jpeg" alt="settings agents" class="wp-image-11881" srcset="https://cdn.join.chat/app/uploads/2022/06/settings-agents-1024x293.jpeg 1024w, https://cdn.join.chat/app/uploads/2022/06/settings-agents-300x86.jpeg 300w, https://cdn.join.chat/app/uploads/2022/06/settings-agents-768x220.jpeg 768w, https://cdn.join.chat/app/uploads/2022/06/settings-agents-1536x440.jpeg 1536w, https://cdn.join.chat/app/uploads/2022/06/settings-agents.jpeg 1844w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure><ol class="wp-block-list" start="4"><li><strong>Agent Card.</strong> It is divided in two parts:<ul class="wp-block-list"><li>👤 <strong>Agent data</strong>, where you can fill in the name, department, phone and photo. With the <strong>“Visible”</strong> field you can easily activate or deactivate an agent without deleting him/her (for example, on vacation days).</li><li>⏱Schedule, to mark the days of the week when the agent will be operational, and the time slots. For example: <code>09:00-14:00 16:00-19:00.</code><br>The time slot is active if: start time ≤ current time < end time<br><code> </code> <img decoding="async" width="640" height="332" class="wp-image-7797" style="width: 640px;" src="https://cdn.join.chat/app/uploads/2020/02/settings-agent.jpg" alt="" srcset="https://cdn.join.chat/app/uploads/2020/02/settings-agent.jpg 1420w, https://cdn.join.chat/app/uploads/2020/02/settings-agent-300x155.jpg 300w, https://cdn.join.chat/app/uploads/2020/02/settings-agent-1024x531.jpg 1024w, https://cdn.join.chat/app/uploads/2020/02/settings-agent-768x398.jpg 768w" sizes="(max-width: 640px) 100vw, 640px" /></li></ul></li><li>To <strong>remove an Agent</strong>, go to the bottom left of the card and click on <strong>“Remove Agent”</strong>.</li><li>To <strong>create a new Agent</strong> use the button in the lower right corner <strong>“Add Agent”</strong>. You can add and configure as many agents as you want.</li><li>Click the <strong>Save Changes</strong> button to set the new values indicated.</li></ol><h2 class="wp-block-heading">At Page Level</h2><p>Agents can only be created and configured at a general level from the Joinchat settings but from each page or entry you can activate or deactivate the agents that will be visible on it.</p><ol class="wp-block-list"><li>To set up Joinchat on a specific page or entry, go to that page and <strong>edit it.</strong></li><li><strong>On the right side</strong> you will find the Joinchat <em>Metabox</em> where you can <strong>customize the Agents, Call to Action</strong>, <strong>Message</strong>, and Joinchat <strong>display options</strong> for this particular page.</li><li>Finally, to save the changes, update the page or post and <strong>click on Update</strong>.</li></ol><figure class="wp-block-image size-large"><img loading="lazy" loading="lazy" decoding="async" width="1024" height="552" src="https://cdn.join.chat/app/uploads/2020/07/agents-at-page-level-1-1024x552.png" alt="" class="wp-image-7717" srcset="https://cdn.join.chat/app/uploads/2020/07/agents-at-page-level-1-1024x552.png 1024w, https://cdn.join.chat/app/uploads/2020/07/agents-at-page-level-1-300x162.png 300w, https://cdn.join.chat/app/uploads/2020/07/agents-at-page-level-1-768x414.png 768w, https://cdn.join.chat/app/uploads/2020/07/agents-at-page-level-1.png 1288w" sizes="(max-width: 1024px) 100vw, 1024px" /><figcaption class="wp-element-caption">Show and hide the agents you want to customize for each publication</figcaption></figure><p>📝 <strong>Example:</strong> You have an event website with your usual agents but next month you have a very special event and you want to dedicate an agent exclusively to attend clients interested in that event.</p><p><strong>1 –</strong> In <strong>Joinchat</strong> settings you will create the special event agent but make it not “Visible” so that it does not appear on the other pages of your site..<br><strong>2 –</strong> On the special event page you will configure that only the agent of that event will be visible so that all interested parties will consult him.</p><h2 class="wp-block-heading">With Random Phone addon</h2><p>Support Agents is also <strong>compatible</strong> with the <a href="https://join.chat/es/addons/random-phone/">Random Phone</a> addon’s randomization system.<br>💡 <em>It can be useful, for example, to create departments, branches or franchises, where each one has several telephone numbers.</em></p><ol class="wp-block-list"><li><strong>Add phones</strong>: In the agent’s card, next to the phone number, there will be a <strong>“+”</strong> button with which you can add more numbers to the agent. The user will contact one of the numbers at random each time.</li><li>Finally click on <strong>Save changes to update</strong>.</li></ol><figure class="wp-block-image size-large"><img loading="lazy" loading="lazy" decoding="async" width="1024" height="871" src="https://cdn.join.chat/app/uploads/2020/09/agents-with-random-phone-1-1024x871.jpg" alt="" class="wp-image-7791" srcset="https://cdn.join.chat/app/uploads/2020/09/agents-with-random-phone-1-1024x871.jpg 1024w, https://cdn.join.chat/app/uploads/2020/09/agents-with-random-phone-1-300x255.jpg 300w, https://cdn.join.chat/app/uploads/2020/09/agents-with-random-phone-1-768x653.jpg 768w, https://cdn.join.chat/app/uploads/2020/09/agents-with-random-phone-1-1536x1306.jpg 1536w, https://cdn.join.chat/app/uploads/2020/09/agents-with-random-phone-1.jpg 1920w" sizes="(max-width: 1024px) 100vw, 1024px" /><figcaption class="wp-element-caption"><em>Turn your Support Agents into Departments.</em></figcaption></figure></div></div><div class="elementor-element elementor-element-d3c2ce4 elementor-post-navigation-borders-yes elementor-widget elementor-widget-post-navigation" data-id="d3c2ce4" data-element_type="widget" data-widget_type="post-navigation.default"><div class="elementor-widget-container"><div class="elementor-post-navigation"><div class="elementor-post-navigation__prev elementor-post-navigation__link"> <a href="https://join.chat/en/docs/setting-up-joinchat-premium/" rel="prev"><span class="post-navigation__arrow-wrapper post-navigation__arrow-prev"><i class="fa fa-chevron-left" aria-hidden="true"></i><span class="elementor-screen-only">Prev</span></span><span class="elementor-post-navigation__link__prev"><span class="post-navigation__prev--label">Anterior</span><span class="post-navigation__prev--title">Installing Joinchat Premium</span></span></a></div><div class="elementor-post-navigation__separator-wrapper"><div class="elementor-post-navigation__separator"></div></div><div class="elementor-post-navigation__next elementor-post-navigation__link"> <a href="https://join.chat/en/docs/setting-up-random-phone/" rel="next"><span class="elementor-post-navigation__link__next"><span class="post-navigation__next--label">Siguiente</span><span class="post-navigation__next--title">Setting up Random Phone</span></span><span class="post-navigation__arrow-wrapper post-navigation__arrow-next"><i class="fa fa-chevron-right" aria-hidden="true"></i><span class="elementor-screen-only">Next</span></span></a></div></div></div></div></div></div><div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-1900de6" data-id="1900de6" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-b8ed4ae elementor-widget elementor-widget-table-of-contents" data-id="b8ed4ae" data-element_type="widget" data-settings="{"headings_by_tags":["h2"],"exclude_headings_by_selector":[],"sticky":"top","sticky_offset":80,"marker_view":"bullets","icon":{"value":"","library":""},"sticky_on":["desktop","tablet"],"sticky_parent":"yes","hierarchical_view":"yes","min_height":{"unit":"px","size":"","sizes":[]},"min_height_tablet":{"unit":"px","size":"","sizes":[]},"min_height_mobile":{"unit":"px","size":"","sizes":[]},"sticky_effects_offset":0}" data-widget_type="table-of-contents.default"><div class="elementor-widget-container"><div class="elementor-toc__header"><h4 class="elementor-toc__header-title"> Content</h4></div><div id="elementor-toc__b8ed4ae" class="elementor-toc__body"><div class="elementor-toc__spinner-container"> <i class="elementor-toc__spinner eicon-animation-spin eicon-loading" aria-hidden="true"></i></div></div></div></div></div></div></div></section><section class="elementor-section elementor-top-section elementor-element elementor-element-2e84ade elementor-section-content-bottom elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2e84ade" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-d0aea33" data-id="d0aea33" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><section class="elementor-section elementor-inner-section elementor-element elementor-element-7ca03b0 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="7ca03b0" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-5a3fcfe fullclick" data-id="5a3fcfe" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-9944b97 elementor-widget__width-auto elementor-widget elementor-widget-image" data-id="9944b97" data-element_type="widget" data-widget_type="image.default"><div class="elementor-widget-container"> <a href="https://join.chat/en/docs/installing-join-chat/"> <img loading="lazy" width="32" height="32" src="https://cdn.join.chat/app/uploads/2020/05/engine-start.svg" class="attachment-full size-full wp-image-14740" alt="engine start" /> </a></div></div><div class="elementor-element elementor-element-54941d2 elementor-widget elementor-widget-heading" data-id="54941d2" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h3 class="elementor-heading-title elementor-size-default">Versión gratuita</h3></div></div><div class="elementor-element elementor-element-98127ea elementor-widget elementor-widget-spacer" data-id="98127ea" data-element_type="widget" data-widget_type="spacer.default"><div class="elementor-widget-container"><div class="elementor-spacer"><div class="elementor-spacer-inner"></div></div></div></div></div></div></div></section><section class="elementor-section elementor-inner-section elementor-element elementor-element-ed8c444 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="ed8c444" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-53eab24 fullclick" data-id="53eab24" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-c04bd54 elementor-widget__width-auto elementor-widget elementor-widget-image" data-id="c04bd54" data-element_type="widget" data-widget_type="image.default"><div class="elementor-widget-container"> <a href="https://join.chat/en/docs/installing-joinchat-ai%e2%9c%a8/"> <img loading="lazy" width="32" height="32" src="https://cdn.join.chat/app/uploads/2020/01/sparks.svg" class="attachment-full size-full wp-image-19925" alt="sparks" /> </a></div></div><div class="elementor-element elementor-element-0f26c5a elementor-widget elementor-widget-heading" data-id="0f26c5a" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h3 class="elementor-heading-title elementor-size-default">Joinchat AI</h3></div></div><div class="elementor-element elementor-element-7f95855 elementor-widget elementor-widget-spacer" data-id="7f95855" data-element_type="widget" data-widget_type="spacer.default"><div class="elementor-widget-container"><div class="elementor-spacer"><div class="elementor-spacer-inner"></div></div></div></div></div></div></div></section></div></div><div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-e405af2" data-id="e405af2" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><section class="elementor-section elementor-inner-section elementor-element elementor-element-4c5bc1a elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4c5bc1a" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6a79dd8 fullclick" data-id="6a79dd8" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-e8eefd9 elementor-widget__width-auto elementor-widget elementor-widget-image" data-id="e8eefd9" data-element_type="widget" data-widget_type="image.default"><div class="elementor-widget-container"> <a href="https://join.chat/en/docs/setting-up-joinchat-premium/"> <img loading="lazy" width="32" height="32" src="https://cdn.join.chat/app/uploads/2022/05/crown.svg" class="attachment-full size-full wp-image-11615" alt="crown" /> </a></div></div><div class="elementor-element elementor-element-2577714 elementor-widget elementor-widget-heading" data-id="2577714" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h3 class="elementor-heading-title elementor-size-default">Versión Premium</h3></div></div><div class="elementor-element elementor-element-619de35 elementor-widget elementor-widget-spacer" data-id="619de35" data-element_type="widget" data-widget_type="spacer.default"><div class="elementor-widget-container"><div class="elementor-spacer"><div class="elementor-spacer-inner"></div></div></div></div></div></div></div></section><section class="elementor-section elementor-inner-section elementor-element elementor-element-a6cd4bc elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="a6cd4bc" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-3f5b57f fullclick" data-id="3f5b57f" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-2397217 elementor-widget__width-auto elementor-widget elementor-widget-image" data-id="2397217" data-element_type="widget" data-widget_type="image.default"><div class="elementor-widget-container"> <a href="https://join.chat/en/docs/setting-up-chat-funnels/"> <img loading="lazy" width="32" height="32" src="https://cdn.join.chat/app/uploads/2020/05/chat-bot.svg" class="attachment-full size-full wp-image-14735" alt="chat bot" /> </a></div></div><div class="elementor-element elementor-element-93f7cb1 elementor-widget elementor-widget-heading" data-id="93f7cb1" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h3 class="elementor-heading-title elementor-size-default">Chat Funnel</h3></div></div><div class="elementor-element elementor-element-dcc996d elementor-widget elementor-widget-spacer" data-id="dcc996d" data-element_type="widget" data-widget_type="spacer.default"><div class="elementor-widget-container"><div class="elementor-spacer"><div class="elementor-spacer-inner"></div></div></div></div></div></div></div></section></div></div><div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-59edc42" data-id="59edc42" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><section class="elementor-section elementor-inner-section elementor-element elementor-element-9df5ee3 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="9df5ee3" data-element_type="section" data-settings="{"background_background":"classic"}"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-d6c4f82" data-id="d6c4f82" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-1a5ccca elementor-widget elementor-widget-heading" data-id="1a5ccca" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><div class="elementor-heading-title elementor-size-default">In this section</div></div></div><div class="elementor-element elementor-element-5f44772 elementor-widget-divider--view-line elementor-widget elementor-widget-divider" data-id="5f44772" data-element_type="widget" data-widget_type="divider.default"><div class="elementor-widget-container"><div class="elementor-divider"> <span class="elementor-divider-separator"> </span></div></div></div><div class="elementor-element elementor-element-1f1e4ab elementor-widget elementor-widget-jet-listing-grid" data-id="1f1e4ab" data-element_type="widget" data-settings="{"columns":"1"}" data-widget_type="jet-listing-grid.default"><div class="elementor-widget-container"><div class="jet-listing-grid jet-listing"><div class="jet-listing-grid__items grid-col-desk-1 grid-col-tablet-1 grid-col-mobile-1 jet-listing-grid--11319" data-queried-id="5411|WP_Post" data-nav="{"enabled":false,"type":null,"more_el":null,"query":[],"widget_settings":{"lisitng_id":11319,"posts_num":100,"columns":1,"columns_tablet":1,"columns_mobile":1,"is_archive_template":"","post_status":["publish"],"use_random_posts_num":"","max_posts_num":9,"not_found_message":"There are no more articles in this section","is_masonry":false,"equal_columns_height":"","use_load_more":"","load_more_id":"","load_more_type":"click","load_more_offset":{"unit":"px","size":0,"sizes":[]},"use_custom_post_types":"","custom_post_types":["docs"],"hide_widget_if":"","carousel_enabled":"","slides_to_scroll":"1","arrows":"true","arrow_icon":"fa fa-angle-left","dots":"","autoplay":"true","pause_on_hover":"true","autoplay_speed":5000,"infinite":"true","center_mode":"","effect":"slide","speed":500,"inject_alternative_items":"","injection_items":[],"scroll_slider_enabled":"","scroll_slider_on":["desktop","tablet","mobile"],"custom_query":"yes","custom_query_id":"5","_element_id":""}}" data-page="1" data-pages="0" data-listing-source="query" data-listing-id="11319" data-query-id="5"><div class="jet-listing-grid__item jet-listing-dynamic-post-11856" data-post-id="11856" ><div data-elementor-type="jet-listing-items" data-elementor-id="11319" class="elementor elementor-11319" data-elementor-post-type="jet-engine"><section class="elementor-section elementor-top-section elementor-element elementor-element-ffadaf2 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="ffadaf2" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f71bc0" data-id="7f71bc0" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-f88fcdc elementor-widget elementor-widget-jet-listing-dynamic-link" data-id="f88fcdc" data-element_type="widget" data-widget_type="jet-listing-dynamic-link.default"><div class="elementor-widget-container"><div class="jet-listing jet-listing-dynamic-link"><a href="https://join.chat/en/docs/setting-up-joinchat-premium/" class="jet-listing-dynamic-link__link"><i class="jet-listing-dynamic-link__icon far fa-file-alt" aria-hidden="true"></i><span class="jet-listing-dynamic-link__label">Installing Joinchat Premium</span></a></div></div></div></div></div></div></section></div></div><div class="jet-listing-grid__item jet-listing-dynamic-post-5234" data-post-id="5234" ><div data-elementor-type="jet-listing-items" data-elementor-id="11319" class="elementor elementor-11319" data-elementor-post-type="jet-engine"><section class="elementor-section elementor-top-section elementor-element elementor-element-ffadaf2 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="ffadaf2" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f71bc0" data-id="7f71bc0" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-f88fcdc elementor-widget elementor-widget-jet-listing-dynamic-link" data-id="f88fcdc" data-element_type="widget" data-widget_type="jet-listing-dynamic-link.default"><div class="elementor-widget-container"><div class="jet-listing jet-listing-dynamic-link"><a href="https://join.chat/en/docs/setting-up-random-phone/" class="jet-listing-dynamic-link__link"><i class="jet-listing-dynamic-link__icon far fa-file-alt" aria-hidden="true"></i><span class="jet-listing-dynamic-link__label">Setting up Random Phone</span></a></div></div></div></div></div></div></section></div></div><div class="jet-listing-grid__item jet-listing-dynamic-post-5251" data-post-id="5251" ><div data-elementor-type="jet-listing-items" data-elementor-id="11319" class="elementor elementor-11319" data-elementor-post-type="jet-engine"><section class="elementor-section elementor-top-section elementor-element elementor-element-ffadaf2 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="ffadaf2" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f71bc0" data-id="7f71bc0" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-f88fcdc elementor-widget elementor-widget-jet-listing-dynamic-link" data-id="f88fcdc" data-element_type="widget" data-widget_type="jet-listing-dynamic-link.default"><div class="elementor-widget-container"><div class="jet-listing jet-listing-dynamic-link"><a href="https://join.chat/en/docs/setting-up-cta-extras/" class="jet-listing-dynamic-link__link"><i class="jet-listing-dynamic-link__icon far fa-file-alt" aria-hidden="true"></i><span class="jet-listing-dynamic-link__label">Setting up CTA Extras</span></a></div></div></div></div></div></div></section></div></div><div class="jet-listing-grid__item jet-listing-dynamic-post-7623" data-post-id="7623" ><div data-elementor-type="jet-listing-items" data-elementor-id="11319" class="elementor elementor-11319" data-elementor-post-type="jet-engine"><section class="elementor-section elementor-top-section elementor-element elementor-element-ffadaf2 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="ffadaf2" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f71bc0" data-id="7f71bc0" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-f88fcdc elementor-widget elementor-widget-jet-listing-dynamic-link" data-id="f88fcdc" data-element_type="widget" data-widget_type="jet-listing-dynamic-link.default"><div class="elementor-widget-container"><div class="jet-listing jet-listing-dynamic-link"><a href="https://join.chat/en/docs/setting-up-omnichannel/" class="jet-listing-dynamic-link__link"><i class="jet-listing-dynamic-link__icon far fa-file-alt" aria-hidden="true"></i><span class="jet-listing-dynamic-link__label">Setting up OmniChannel</span></a></div></div></div></div></div></div></section></div></div><div class="jet-listing-grid__item jet-listing-dynamic-post-14746" data-post-id="14746" ><div data-elementor-type="jet-listing-items" data-elementor-id="11319" class="elementor elementor-11319" data-elementor-post-type="jet-engine"><section class="elementor-section elementor-top-section elementor-element elementor-element-ffadaf2 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="ffadaf2" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f71bc0" data-id="7f71bc0" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-f88fcdc elementor-widget elementor-widget-jet-listing-dynamic-link" data-id="f88fcdc" data-element_type="widget" data-widget_type="jet-listing-dynamic-link.default"><div class="elementor-widget-container"><div class="jet-listing jet-listing-dynamic-link"><a href="https://join.chat/en/docs/setting-up-chat-funnels/" class="jet-listing-dynamic-link__link"><i class="jet-listing-dynamic-link__icon far fa-file-alt" aria-hidden="true"></i><span class="jet-listing-dynamic-link__label">Setting up Chat Funnels</span></a></div></div></div></div></div></div></section></div></div></div></div></div></div></div></div></div></section></div></div></div></section></div><div data-elementor-type="footer" data-elementor-id="1019" class="elementor elementor-1019 elementor-location-footer" data-elementor-post-type="elementor_library"><section class="elementor-section elementor-top-section elementor-element elementor-element-1214c5f elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1214c5f" data-element_type="section" data-settings="{"background_background":"classic"}"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-7b46b39" data-id="7b46b39" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-e5e11dc elementor-widget elementor-widget-theme-site-logo elementor-widget-image" data-id="e5e11dc" data-element_type="widget" data-widget_type="theme-site-logo.default"><div class="elementor-widget-container"> <a href="https://join.chat/en/"> <img loading="lazy" width="200" height="45" src="https://cdn.join.chat/app/uploads/2021/05/brand-joinchat.svg" class="attachment-full size-full wp-image-9651" alt="" /> </a></div></div><div class="elementor-element elementor-element-037993a elementor-widget-divider--view-line elementor-widget elementor-widget-divider" data-id="037993a" data-element_type="widget" data-widget_type="divider.default"><div class="elementor-widget-container"><div class="elementor-divider"> <span class="elementor-divider-separator"> </span></div></div></div><div class="elementor-element elementor-element-48b7d37 elementor-widget elementor-widget-heading" data-id="48b7d37" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"> <span class="elementor-heading-title elementor-size-default">© <a href="https://crea.me">Slurp & Cream SL</a> · Joinchat ™</span></div></div></div></div><div class="elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-02a814d" data-id="02a814d" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><section class="elementor-section elementor-inner-section elementor-element elementor-element-dad49d7 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="dad49d7" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-7f986c8" data-id="7f986c8" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-1b6759f elementor-widget elementor-widget-heading" data-id="1b6759f" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h6 class="elementor-heading-title elementor-size-default">Legal</h6></div></div><div class="elementor-element elementor-element-a923299 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="a923299" data-element_type="widget" data-widget_type="icon-list.default"><div class="elementor-widget-container"><ul class="elementor-icon-list-items"><li class="elementor-icon-list-item"> <a href="https://join.chat/en/privacy-policy/"> <span class="elementor-icon-list-icon"> <i aria-hidden="true" class="fas fa-link"></i> </span> <span class="elementor-icon-list-text">Privacy policy</span> </a></li><li class="elementor-icon-list-item"> <a href="https://join.chat/en/terms-of-use/"> <span class="elementor-icon-list-icon"> <i aria-hidden="true" class="fas fa-link"></i> </span> <span class="elementor-icon-list-text">Terms of use</span> </a></li><li class="elementor-icon-list-item"> <a href="https://join.chat/en/refund-policy/"> <span class="elementor-icon-list-icon"> <i aria-hidden="true" class="fas fa-link"></i> </span> <span class="elementor-icon-list-text">Refund & Support</span> </a></li></ul></div></div></div></div><div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-9758a03" data-id="9758a03" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-168f861 elementor-widget elementor-widget-heading" data-id="168f861" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h6 class="elementor-heading-title elementor-size-default">How to</h6></div></div><div class="elementor-element elementor-element-0bd9fa6 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="0bd9fa6" data-element_type="widget" data-widget_type="icon-list.default"><div class="elementor-widget-container"><ul class="elementor-icon-list-items"><li class="elementor-icon-list-item"> <a href="https://join.chat/en/documentation/"> <span class="elementor-icon-list-icon"> <i aria-hidden="true" class="fas fa-link"></i> </span> <span class="elementor-icon-list-text">Documentation</span> </a></li><li class="elementor-icon-list-item"> <a href="https://join.chat/en/support/"> <span class="elementor-icon-list-icon"> <i aria-hidden="true" class="fas fa-link"></i> </span> <span class="elementor-icon-list-text">Help & Support</span> </a></li><li class="elementor-icon-list-item"> <a href="https://join.chat/en/frequently-asked-questions/"> <span class="elementor-icon-list-icon"> <i aria-hidden="true" class="fas fa-link"></i> </span> <span class="elementor-icon-list-text">FAQs</span> </a></li></ul></div></div></div></div><div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-52868d5" data-id="52868d5" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-67e0b06 elementor-widget elementor-widget-heading" data-id="67e0b06" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h6 class="elementor-heading-title elementor-size-default">Plugin</h6></div></div><div class="elementor-element elementor-element-87de324 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="87de324" data-element_type="widget" data-widget_type="icon-list.default"><div class="elementor-widget-container"><ul class="elementor-icon-list-items"><li class="elementor-icon-list-item"> <a href="/en/sign-up/"> <span class="elementor-icon-list-icon"> <i aria-hidden="true" class="fas fa-link"></i> </span> <span class="elementor-icon-list-text">Try for free</span> </a></li><li class="elementor-icon-list-item"> <a href="https://join.chat/en/pricing"> <span class="elementor-icon-list-icon"> <i aria-hidden="true" class="fas fa-link"></i> </span> <span class="elementor-icon-list-text">Premium</span> </a></li><li class="elementor-icon-list-item"> <a href="https://join.chat/en/testimonials/" target="_blank"> <span class="elementor-icon-list-icon"> <i aria-hidden="true" class="fas fa-link"></i> </span> <span class="elementor-icon-list-text">People say</span> </a></li></ul></div></div></div></div><div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-474fe37" data-id="474fe37" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-ce72d8e elementor-widget elementor-widget-heading" data-id="ce72d8e" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h6 class="elementor-heading-title elementor-size-default">Community</h6></div></div><div class="elementor-element elementor-element-721ff59 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="721ff59" data-element_type="widget" data-widget_type="icon-list.default"><div class="elementor-widget-container"><ul class="elementor-icon-list-items"><li class="elementor-icon-list-item"> <a href="/en/blog/"> <span class="elementor-icon-list-icon"> <i aria-hidden="true" class="fas fa-link"></i> </span> <span class="elementor-icon-list-text">Blog</span> </a></li><li class="elementor-icon-list-item"> <a href="https://www.youtube.com/channel/UC9Rnvaq4XU1LtLEQAYm6Y2Q"> <span class="elementor-icon-list-icon"> <i aria-hidden="true" class="fas fa-link"></i> </span> <span class="elementor-icon-list-text">YouTube</span> </a></li><li class="elementor-icon-list-item"> <a href="https://join.chat/en/team/" target="_blank"> <span class="elementor-icon-list-icon"> <i 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