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ᐈ Documentation for OmniChannel | Joinchat
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class="elementor-section elementor-top-section elementor-element elementor-element-b1a4cfb elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle" data-id="b1a4cfb" data-element_type="section" data-settings="{"background_background":"classic"}"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-6f3172b" data-id="6f3172b" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-a287bef elementor-widget elementor-widget-heading" data-id="a287bef" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h1 class="elementor-heading-title elementor-size-default">Setting up Chat Funnels</h1></div></div></div></div><div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-3dbd39e" data-id="3dbd39e" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-fcceb2c elementor-search-form--skin-classic elementor-search-form--button-type-icon elementor-search-form--icon-search elementor-widget elementor-widget-search-form" data-id="fcceb2c" data-element_type="widget" data-settings="{"skin":"classic"}" data-widget_type="search-form.default"><div class="elementor-widget-container"> <search role="search"><form class="elementor-search-form" action="https://join.chat/en/" method="get"><div class="elementor-search-form__container"> <label class="elementor-screen-only" for="elementor-search-form-fcceb2c">Search</label> <input id="elementor-search-form-fcceb2c" placeholder="Search" class="elementor-search-form__input" type="search" name="s" value=""> <button class="elementor-search-form__submit" type="submit" aria-label="Search"> <i aria-hidden="true" class="fas fa-search"></i> <span class="elementor-screen-only">Search</span> </button></div></form> </search></div></div></div></div></div></section><section class="elementor-section elementor-top-section elementor-element elementor-element-b9a9719 elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="b9a9719" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-0d0446b" data-id="0d0446b" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-fb7e6c9 docs--content elementor-widget__width-initial elementor-widget elementor-widget-theme-post-content" data-id="fb7e6c9" data-element_type="widget" data-widget_type="theme-post-content.default"><div class="elementor-widget-container"><h2 class="wp-block-heading">What is a Chat Funnel?</h2><p>Chat Funnels transforms the way you build chatbots in WordPress. As a powerful conversational marketing tool, it provides you with a way to guide your website visitors through a fully automated and personalized sales and support process. Your goal is to optimize the conversion of leads into satisfied and engaged customers.</p><p>Chat Funnels conversations are not generic; they are designed to be fully customizable depending on the context, whether it is a specific page, a product or a category.</p><p>Use Chat Funnels and discover how an effective interaction can change the dynamics of your online business, providing a richer and more individualized experience for each visitor.</p><div style="height:100px" aria-hidden="true" class="wp-block-spacer"></div><h2 class="wp-block-heading">Video Presentation</h2><figure class="wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio"><div class="wp-block-embed__wrapper"> <iframe title="Chat Funnels for Joinchat" width="800" height="450" src="https://www.youtube-nocookie.com/embed/Gf9W-cGXjzU?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div></figure><div style="height:100px" aria-hidden="true" class="wp-block-spacer"></div><h2 class="wp-block-heading">Chat Funnels Activation</h2><p>To add and configure new channels, go to the WordPress dashboard in the <strong>Joinchat > Settings > Premium</strong> menu and enable (ON) the <strong>Chat Funnels</strong> add-on.</p><figure class="wp-block-image size-large"><img fetchpriority="high" fetchpriority="high" decoding="async" width="1024" height="495" src="https://cdn.join.chat/app/uploads/2023/10/chat-funnels-activation-1024x495.gif" alt="chat funnels activation" class="wp-image-17120" srcset="https://cdn.join.chat/app/uploads/2023/10/chat-funnels-activation-1024x495.gif 1024w, https://cdn.join.chat/app/uploads/2023/10/chat-funnels-activation-300x145.gif 300w, https://cdn.join.chat/app/uploads/2023/10/chat-funnels-activation-768x372.gif 768w, https://cdn.join.chat/app/uploads/2023/10/chat-funnels-activation-1536x743.gif 1536w, https://cdn.join.chat/app/uploads/2023/10/chat-funnels-activation-2048x991.gif 2048w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure><h2 class="wp-block-heading">Chatbots Templates</h2><p>In the WordPress dashboard, go to the left side menu, <strong>Joinchat</strong> > <strong>Chat Funnels</strong>.</p><p>By default we have created three example templates that we recommend you review and use as a basis for new Chatbots.</p><p>The <strong>“Basic Structure” template</strong> gives you an overview of the steps that your chatbot should contain, you will see that there are 10 in total and they are described and identified according to their functions. You can modify and add new steps from this initial template.</p><figure class="wp-block-image size-large"><img decoding="async" width="1024" height="760" src="https://cdn.join.chat/app/uploads/2023/07/chatfunnel-template-basic-1024x760.png" alt="chatfunnel template basic" class="wp-image-15180" srcset="https://cdn.join.chat/app/uploads/2023/07/chatfunnel-template-basic-1024x760.png 1024w, https://cdn.join.chat/app/uploads/2023/07/chatfunnel-template-basic-300x223.png 300w, https://cdn.join.chat/app/uploads/2023/07/chatfunnel-template-basic-768x570.png 768w, https://cdn.join.chat/app/uploads/2023/07/chatfunnel-template-basic-1536x1139.png 1536w, https://cdn.join.chat/app/uploads/2023/07/chatfunnel-template-basic.png 1712w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure><p>The <strong>“CTA Examples” template</strong> is a showcase of the different options you can use to compose your messages or integrate external tools. You can see in each step examples of use and features with examples of how to add Buttons, Links, images, videos or iframes, even random texts so that your chatbot doesn’t sound repetitive.</p><figure class="wp-block-image size-large"><img decoding="async" width="1024" height="653" src="https://cdn.join.chat/app/uploads/2023/07/chatfunnels-template-cta-1024x653.png" alt="chatfunnels template cta" class="wp-image-15185" srcset="https://cdn.join.chat/app/uploads/2023/07/chatfunnels-template-cta-1024x653.png 1024w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-template-cta-300x191.png 300w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-template-cta-768x490.png 768w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-template-cta-1536x980.png 1536w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-template-cta.png 1706w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure><p>In the <strong>“FAQs” template</strong> you will find the basis already created for a chatbot that answers frequently asked questions, with two levels of depth. You can simplify or expand this template to your liking and depending on the number of categories and questions you need.</p><figure class="wp-block-image size-large"><img loading="lazy" loading="lazy" decoding="async" width="1024" height="751" src="https://cdn.join.chat/app/uploads/2023/07/chatfunnels-template-faqs-1024x751.png" alt="chatfunnels template faqs" class="wp-image-15188" srcset="https://cdn.join.chat/app/uploads/2023/07/chatfunnels-template-faqs-1024x751.png 1024w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-template-faqs-300x220.png 300w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-template-faqs-768x563.png 768w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-template-faqs-1536x1127.png 1536w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-template-faqs.png 1712w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure><div style="height:100px" aria-hidden="true" class="wp-block-spacer"></div><h2 class="wp-block-heading">Workspace</h2><p>The first thing to do is to create a new Chat Funnel from the Joinchat menu in WordPress, to do this click on “<strong>Add Chat Funnel</strong>“. Then put a title and publish your chat funnel.</p><ol class="wp-block-list"><li>The main area is the <strong>editor</strong> where you can add steps and define their functions and features, as well as copy the shortcode of your chatbot in order to publish it in the Joinchat chat window. By default it starts with a first step already created.</li><li>On the right the <strong>Publish block</strong>, is the WordPress standard and allows you to see a preview of your Chatbot.</li><li>The <strong>Notices block</strong>, where you will be alerted of possible errors in your chat funnel, note that they don’t always have to be, but it will help you to check your chatbot. </li><li><strong>Messages Help</strong>, is a block where you can see the styles and elements supported by the message field that will have each step you define in your chat funnel. Basically they are the same as the ones you could use before in the CTA extras plugin.</li></ol><figure class="wp-block-image size-large"><img loading="lazy" loading="lazy" decoding="async" width="1024" height="648" src="https://cdn.join.chat/app/uploads/2023/07/chatfunnels-dashboard-1024x648.png" alt="chatfunnels dashboard" class="wp-image-15195" srcset="https://cdn.join.chat/app/uploads/2023/07/chatfunnels-dashboard-1024x648.png 1024w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-dashboard-300x190.png 300w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-dashboard-768x486.png 768w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-dashboard-1536x972.png 1536w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-dashboard-2048x1296.png 2048w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure><div style="height:100px" aria-hidden="true" class="wp-block-spacer"></div><h2 class="wp-block-heading">Editing a Chat Funnel</h2><ol class="wp-block-list"><li>Here you define the title of this step, try to be concise and descriptive, you can use emojis if you want to have a visual guide of the steps. </li><li>Here you can collapse or expand all the steps to make it easier to see them or move steps by dragging. There is also a row with 4 buttons: The first icon to duplicate the step, another to delete it (for security, three clicks are required as this action cannot be undone) one more to move (Drag & Drop) the step to another position and finally to collapse this step only.</li><li>From here the message of the current step is created, it can be a simple text, but remember that you can use multiple styles and elements, all available and explained in the block on the right that we saw earlier. In the following example we launch a first balloon with the welcome, using the variable <code>{SITE}</code>, followed by a second balloon (separating the text using <code>===</code>).</li><li>The general options for the steps are three, <strong>go to another step</strong>, <strong>add a link</strong> to another page or URL and <strong>contact</strong> showing the channels configured in Joinchat.</li></ol><figure class="wp-block-image size-large"><img loading="lazy" loading="lazy" decoding="async" width="1024" height="440" src="https://cdn.join.chat/app/uploads/2023/07/chatfunnels-step1-1024x440.png" alt="chatfunnels step1" class="wp-image-15197" srcset="https://cdn.join.chat/app/uploads/2023/07/chatfunnels-step1-1024x440.png 1024w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-step1-300x129.png 300w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-step1-768x330.png 768w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-step1-1536x659.png 1536w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-step1.png 1612w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure><p>You can add as many steps as necessary, combining the three options and messages as needed, depending on the type of flow you want to create.</p><div style="height:100px" aria-hidden="true" class="wp-block-spacer"></div><h2 class="wp-block-heading">Publishing your Chat Funnel</h2><div class="wp-block-image"><figure class="alignright size-full is-resized"><img loading="lazy" loading="lazy" decoding="async" src="https://cdn.join.chat/app/uploads/2023/07/chatfunnel-cta.png" alt="chatfunnel cta" class="wp-image-15175" style="width:214px;height:287px" width="214" height="287" srcset="https://cdn.join.chat/app/uploads/2023/07/chatfunnel-cta.png 285w, https://cdn.join.chat/app/uploads/2023/07/chatfunnel-cta-224x300.png 224w" sizes="(max-width: 214px) 100vw, 214px" /></figure></div><p>Once you’ve designed your Chat Funnel, it’s time to put it into action on your website.</p><p>Each Funnel has a shortcode <code>{CHAT 14803}</code>, copy and paste it into the Joinchat’s call to action window, it can be in the general settings or on a specific page or product.</p><p>As you can see, there’s no need to write a single line of code, and you can create everything from a simple flow to a complex bot that answers frequently asked questions, all depending on your specific needs.</p><p>If you still feel like reviewing the code, just go to the Text tab and you can edit, copy, or paste the entire chatbot from there.</p><figure class="wp-block-image size-large is-resized"><img loading="lazy" loading="lazy" decoding="async" src="https://cdn.join.chat/app/uploads/2023/07/chatfunnel-code-1024x707.png" alt="chatfunnel code" class="wp-image-15176" style="width:1024px;height:707px" width="1024" height="707" srcset="https://cdn.join.chat/app/uploads/2023/07/chatfunnel-code-1024x707.png 1024w, https://cdn.join.chat/app/uploads/2023/07/chatfunnel-code-300x207.png 300w, https://cdn.join.chat/app/uploads/2023/07/chatfunnel-code-768x530.png 768w, https://cdn.join.chat/app/uploads/2023/07/chatfunnel-code-1536x1060.png 1536w, https://cdn.join.chat/app/uploads/2023/07/chatfunnel-code.png 1716w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure><div style="height:100px" aria-hidden="true" class="wp-block-spacer"></div><h2 class="wp-block-heading">Translating your Chat Funnel</h2><p>Creating translations of your Chat Funnel is very simple, the first thing to do is to create a Chat Funnel for each language.</p><figure class="wp-block-image size-full"><img loading="lazy" loading="lazy" decoding="async" width="710" height="309" src="https://cdn.join.chat/app/uploads/2023/08/imageproxy.png" alt="imageproxy" class="wp-image-15559" srcset="https://cdn.join.chat/app/uploads/2023/08/imageproxy.png 710w, https://cdn.join.chat/app/uploads/2023/08/imageproxy-300x131.png 300w" sizes="(max-width: 710px) 100vw, 710px" /></figure><p>Once you have created them, you must assign the Funnel of the main language of the site in the Joinchat settings (in our example, Spanish):</p><figure class="wp-block-image size-full"><img loading="lazy" loading="lazy" decoding="async" width="710" height="309" src="https://cdn.join.chat/app/uploads/2023/08/imageproxy-1.png" alt="imageproxy 1" class="wp-image-15560" srcset="https://cdn.join.chat/app/uploads/2023/08/imageproxy-1.png 710w, https://cdn.join.chat/app/uploads/2023/08/imageproxy-1-300x131.png 300w" sizes="(max-width: 710px) 100vw, 710px" /></figure><p>Finally, in the Joinchat translations in “Call to Action” we assign the Chat Funnel corresponding to each language:</p><figure class="wp-block-image size-full"><img loading="lazy" loading="lazy" decoding="async" width="824" height="535" src="https://cdn.join.chat/app/uploads/2023/08/imageproxy-2.png" alt="imageproxy 2" class="wp-image-15561" srcset="https://cdn.join.chat/app/uploads/2023/08/imageproxy-2.png 824w, https://cdn.join.chat/app/uploads/2023/08/imageproxy-2-300x195.png 300w, https://cdn.join.chat/app/uploads/2023/08/imageproxy-2-768x499.png 768w" sizes="(max-width: 824px) 100vw, 824px" /></figure><p>☝️ Tip: To duplicate the Chat Funnel the easiest way is to edit the original, click on the text tab, select all, copy and paste in a new Chat Funnel. Then save and that’s it. Even to translate it can be more comfortable in the text format, but be careful not to break the format.</p><figure class="wp-block-image size-full"><img loading="lazy" loading="lazy" decoding="async" width="856" height="535" src="https://cdn.join.chat/app/uploads/2023/08/imageproxy-3.png" alt="imageproxy 3" class="wp-image-15562" srcset="https://cdn.join.chat/app/uploads/2023/08/imageproxy-3.png 856w, https://cdn.join.chat/app/uploads/2023/08/imageproxy-3-300x188.png 300w, https://cdn.join.chat/app/uploads/2023/08/imageproxy-3-768x480.png 768w" sizes="(max-width: 856px) 100vw, 856px" /></figure></div></div><div class="elementor-element elementor-element-d3c2ce4 elementor-post-navigation-borders-yes elementor-widget elementor-widget-post-navigation" data-id="d3c2ce4" data-element_type="widget" data-widget_type="post-navigation.default"><div class="elementor-widget-container"><div class="elementor-post-navigation"><div class="elementor-post-navigation__prev elementor-post-navigation__link"> <a href="https://join.chat/en/docs/setting-up-omnichannel/" rel="prev"><span class="post-navigation__arrow-wrapper post-navigation__arrow-prev"><i class="fa fa-chevron-left" aria-hidden="true"></i><span class="elementor-screen-only">Prev</span></span><span class="elementor-post-navigation__link__prev"><span class="post-navigation__prev--label">Anterior</span><span class="post-navigation__prev--title">Setting up OmniChannel</span></span></a></div><div class="elementor-post-navigation__separator-wrapper"><div class="elementor-post-navigation__separator"></div></div><div class="elementor-post-navigation__next elementor-post-navigation__link"> <a href="https://join.chat/en/docs/button-for-whatsapp-group/" rel="next"><span class="elementor-post-navigation__link__next"><span class="post-navigation__next--label">Siguiente</span><span class="post-navigation__next--title">Button for WhatsApp Group</span></span><span class="post-navigation__arrow-wrapper post-navigation__arrow-next"><i class="fa fa-chevron-right" aria-hidden="true"></i><span class="elementor-screen-only">Next</span></span></a></div></div></div></div></div></div><div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-1900de6" data-id="1900de6" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-b8ed4ae elementor-widget elementor-widget-table-of-contents" data-id="b8ed4ae" data-element_type="widget" data-settings="{"headings_by_tags":["h2"],"exclude_headings_by_selector":[],"sticky":"top","sticky_offset":80,"marker_view":"bullets","icon":{"value":"","library":""},"sticky_on":["desktop","tablet"],"sticky_parent":"yes","hierarchical_view":"yes","min_height":{"unit":"px","size":"","sizes":[]},"min_height_tablet":{"unit":"px","size":"","sizes":[]},"min_height_mobile":{"unit":"px","size":"","sizes":[]},"sticky_effects_offset":0}" data-widget_type="table-of-contents.default"><div class="elementor-widget-container"><div class="elementor-toc__header"><h4 class="elementor-toc__header-title"> Content</h4></div><div id="elementor-toc__b8ed4ae" class="elementor-toc__body"><div class="elementor-toc__spinner-container"> <i class="elementor-toc__spinner eicon-animation-spin eicon-loading" aria-hidden="true"></i></div></div></div></div></div></div></div></section><section class="elementor-section elementor-top-section elementor-element elementor-element-2e84ade elementor-section-content-bottom elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2e84ade" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-d0aea33" data-id="d0aea33" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><section class="elementor-section elementor-inner-section elementor-element elementor-element-7ca03b0 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="7ca03b0" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-5a3fcfe fullclick" data-id="5a3fcfe" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-9944b97 elementor-widget__width-auto elementor-widget elementor-widget-image" data-id="9944b97" data-element_type="widget" data-widget_type="image.default"><div class="elementor-widget-container"> <a href="https://join.chat/en/docs/installing-join-chat/"> <img loading="lazy" width="32" height="32" src="https://cdn.join.chat/app/uploads/2020/05/engine-start.svg" class="attachment-full size-full wp-image-14740" alt="engine start" /> </a></div></div><div class="elementor-element elementor-element-54941d2 elementor-widget elementor-widget-heading" data-id="54941d2" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h3 class="elementor-heading-title elementor-size-default">Versión gratuita</h3></div></div><div class="elementor-element elementor-element-98127ea elementor-widget elementor-widget-spacer" data-id="98127ea" data-element_type="widget" data-widget_type="spacer.default"><div class="elementor-widget-container"><div class="elementor-spacer"><div class="elementor-spacer-inner"></div></div></div></div></div></div></div></section><section class="elementor-section elementor-inner-section elementor-element elementor-element-ed8c444 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="ed8c444" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-53eab24 fullclick" data-id="53eab24" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-c04bd54 elementor-widget__width-auto elementor-widget elementor-widget-image" data-id="c04bd54" data-element_type="widget" data-widget_type="image.default"><div class="elementor-widget-container"> <a href="https://join.chat/en/docs/installing-joinchat-ai%e2%9c%a8/"> <img loading="lazy" width="32" height="32" src="https://cdn.join.chat/app/uploads/2020/01/sparks.svg" class="attachment-full size-full wp-image-19925" alt="sparks" /> </a></div></div><div class="elementor-element elementor-element-0f26c5a elementor-widget elementor-widget-heading" data-id="0f26c5a" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h3 class="elementor-heading-title elementor-size-default">Joinchat AI</h3></div></div><div class="elementor-element elementor-element-7f95855 elementor-widget elementor-widget-spacer" data-id="7f95855" data-element_type="widget" data-widget_type="spacer.default"><div class="elementor-widget-container"><div class="elementor-spacer"><div class="elementor-spacer-inner"></div></div></div></div></div></div></div></section></div></div><div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-e405af2" data-id="e405af2" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><section class="elementor-section elementor-inner-section elementor-element elementor-element-4c5bc1a elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4c5bc1a" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6a79dd8 fullclick" data-id="6a79dd8" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-e8eefd9 elementor-widget__width-auto elementor-widget elementor-widget-image" data-id="e8eefd9" data-element_type="widget" data-widget_type="image.default"><div class="elementor-widget-container"> <a href="https://join.chat/en/docs/setting-up-joinchat-premium/"> <img loading="lazy" width="32" height="32" src="https://cdn.join.chat/app/uploads/2022/05/crown.svg" class="attachment-full size-full wp-image-11615" alt="crown" /> </a></div></div><div class="elementor-element elementor-element-2577714 elementor-widget elementor-widget-heading" data-id="2577714" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h3 class="elementor-heading-title elementor-size-default">Versión Premium</h3></div></div><div class="elementor-element elementor-element-619de35 elementor-widget elementor-widget-spacer" data-id="619de35" data-element_type="widget" data-widget_type="spacer.default"><div class="elementor-widget-container"><div class="elementor-spacer"><div class="elementor-spacer-inner"></div></div></div></div></div></div></div></section><section class="elementor-section elementor-inner-section elementor-element elementor-element-a6cd4bc elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="a6cd4bc" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-3f5b57f fullclick" data-id="3f5b57f" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-2397217 elementor-widget__width-auto elementor-widget elementor-widget-image" data-id="2397217" data-element_type="widget" data-widget_type="image.default"><div class="elementor-widget-container"> <a href="https://join.chat/en/docs/setting-up-chat-funnels/"> <img loading="lazy" width="32" height="32" src="https://cdn.join.chat/app/uploads/2020/05/chat-bot.svg" class="attachment-full size-full wp-image-14735" alt="chat bot" /> </a></div></div><div class="elementor-element elementor-element-93f7cb1 elementor-widget elementor-widget-heading" data-id="93f7cb1" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h3 class="elementor-heading-title elementor-size-default">Chat Funnel</h3></div></div><div class="elementor-element elementor-element-dcc996d elementor-widget elementor-widget-spacer" data-id="dcc996d" data-element_type="widget" data-widget_type="spacer.default"><div class="elementor-widget-container"><div class="elementor-spacer"><div class="elementor-spacer-inner"></div></div></div></div></div></div></div></section></div></div><div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-59edc42" data-id="59edc42" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><section class="elementor-section elementor-inner-section elementor-element elementor-element-9df5ee3 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="9df5ee3" data-element_type="section" data-settings="{"background_background":"classic"}"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-d6c4f82" data-id="d6c4f82" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-1a5ccca elementor-widget elementor-widget-heading" data-id="1a5ccca" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><div class="elementor-heading-title elementor-size-default">In this section</div></div></div><div class="elementor-element elementor-element-5f44772 elementor-widget-divider--view-line elementor-widget elementor-widget-divider" data-id="5f44772" data-element_type="widget" data-widget_type="divider.default"><div class="elementor-widget-container"><div class="elementor-divider"> <span class="elementor-divider-separator"> </span></div></div></div><div class="elementor-element elementor-element-1f1e4ab elementor-widget elementor-widget-jet-listing-grid" data-id="1f1e4ab" data-element_type="widget" data-settings="{"columns":"1"}" data-widget_type="jet-listing-grid.default"><div class="elementor-widget-container"><div class="jet-listing-grid jet-listing"><div class="jet-listing-grid__items grid-col-desk-1 grid-col-tablet-1 grid-col-mobile-1 jet-listing-grid--11319" data-queried-id="14746|WP_Post" data-nav="{"enabled":false,"type":null,"more_el":null,"query":[],"widget_settings":{"lisitng_id":11319,"posts_num":100,"columns":1,"columns_tablet":1,"columns_mobile":1,"is_archive_template":"","post_status":["publish"],"use_random_posts_num":"","max_posts_num":9,"not_found_message":"There are no more articles in this section","is_masonry":false,"equal_columns_height":"","use_load_more":"","load_more_id":"","load_more_type":"click","load_more_offset":{"unit":"px","size":0,"sizes":[]},"use_custom_post_types":"","custom_post_types":["docs"],"hide_widget_if":"","carousel_enabled":"","slides_to_scroll":"1","arrows":"true","arrow_icon":"fa fa-angle-left","dots":"","autoplay":"true","pause_on_hover":"true","autoplay_speed":5000,"infinite":"true","center_mode":"","effect":"slide","speed":500,"inject_alternative_items":"","injection_items":[],"scroll_slider_enabled":"","scroll_slider_on":["desktop","tablet","mobile"],"custom_query":"yes","custom_query_id":"5","_element_id":""}}" data-page="1" data-pages="0" data-listing-source="query" data-listing-id="11319" data-query-id="5"><div class="jet-listing-grid__item jet-listing-dynamic-post-11856" data-post-id="11856" ><div data-elementor-type="jet-listing-items" data-elementor-id="11319" class="elementor elementor-11319" data-elementor-post-type="jet-engine"><section class="elementor-section elementor-top-section elementor-element elementor-element-ffadaf2 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="ffadaf2" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f71bc0" data-id="7f71bc0" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-f88fcdc elementor-widget elementor-widget-jet-listing-dynamic-link" data-id="f88fcdc" data-element_type="widget" data-widget_type="jet-listing-dynamic-link.default"><div class="elementor-widget-container"><div class="jet-listing jet-listing-dynamic-link"><a href="https://join.chat/en/docs/setting-up-joinchat-premium/" class="jet-listing-dynamic-link__link"><i class="jet-listing-dynamic-link__icon far fa-file-alt" aria-hidden="true"></i><span class="jet-listing-dynamic-link__label">Installing Joinchat Premium</span></a></div></div></div></div></div></div></section></div></div><div class="jet-listing-grid__item jet-listing-dynamic-post-5411" data-post-id="5411" ><div data-elementor-type="jet-listing-items" data-elementor-id="11319" class="elementor elementor-11319" data-elementor-post-type="jet-engine"><section class="elementor-section elementor-top-section elementor-element elementor-element-ffadaf2 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="ffadaf2" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f71bc0" data-id="7f71bc0" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-f88fcdc elementor-widget elementor-widget-jet-listing-dynamic-link" data-id="f88fcdc" data-element_type="widget" data-widget_type="jet-listing-dynamic-link.default"><div class="elementor-widget-container"><div class="jet-listing jet-listing-dynamic-link"><a href="https://join.chat/en/docs/setting-up-support-agents/" class="jet-listing-dynamic-link__link"><i class="jet-listing-dynamic-link__icon far fa-file-alt" aria-hidden="true"></i><span class="jet-listing-dynamic-link__label">Setting up Support Agents</span></a></div></div></div></div></div></div></section></div></div><div class="jet-listing-grid__item jet-listing-dynamic-post-5234" data-post-id="5234" ><div data-elementor-type="jet-listing-items" data-elementor-id="11319" class="elementor elementor-11319" data-elementor-post-type="jet-engine"><section class="elementor-section elementor-top-section elementor-element elementor-element-ffadaf2 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="ffadaf2" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f71bc0" data-id="7f71bc0" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-f88fcdc elementor-widget elementor-widget-jet-listing-dynamic-link" data-id="f88fcdc" data-element_type="widget" data-widget_type="jet-listing-dynamic-link.default"><div class="elementor-widget-container"><div class="jet-listing jet-listing-dynamic-link"><a href="https://join.chat/en/docs/setting-up-random-phone/" class="jet-listing-dynamic-link__link"><i class="jet-listing-dynamic-link__icon far fa-file-alt" aria-hidden="true"></i><span class="jet-listing-dynamic-link__label">Setting up Random Phone</span></a></div></div></div></div></div></div></section></div></div><div class="jet-listing-grid__item jet-listing-dynamic-post-5251" data-post-id="5251" ><div data-elementor-type="jet-listing-items" data-elementor-id="11319" class="elementor elementor-11319" data-elementor-post-type="jet-engine"><section class="elementor-section elementor-top-section elementor-element elementor-element-ffadaf2 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="ffadaf2" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f71bc0" data-id="7f71bc0" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-f88fcdc elementor-widget elementor-widget-jet-listing-dynamic-link" data-id="f88fcdc" data-element_type="widget" data-widget_type="jet-listing-dynamic-link.default"><div class="elementor-widget-container"><div class="jet-listing jet-listing-dynamic-link"><a href="https://join.chat/en/docs/setting-up-cta-extras/" class="jet-listing-dynamic-link__link"><i class="jet-listing-dynamic-link__icon far fa-file-alt" aria-hidden="true"></i><span class="jet-listing-dynamic-link__label">Setting up CTA Extras</span></a></div></div></div></div></div></div></section></div></div><div class="jet-listing-grid__item jet-listing-dynamic-post-7623" data-post-id="7623" ><div data-elementor-type="jet-listing-items" data-elementor-id="11319" class="elementor elementor-11319" data-elementor-post-type="jet-engine"><section class="elementor-section elementor-top-section elementor-element elementor-element-ffadaf2 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="ffadaf2" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f71bc0" data-id="7f71bc0" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-f88fcdc elementor-widget elementor-widget-jet-listing-dynamic-link" data-id="f88fcdc" data-element_type="widget" data-widget_type="jet-listing-dynamic-link.default"><div class="elementor-widget-container"><div class="jet-listing jet-listing-dynamic-link"><a href="https://join.chat/en/docs/setting-up-omnichannel/" class="jet-listing-dynamic-link__link"><i class="jet-listing-dynamic-link__icon far fa-file-alt" aria-hidden="true"></i><span class="jet-listing-dynamic-link__label">Setting up OmniChannel</span></a></div></div></div></div></div></div></section></div></div></div></div></div></div></div></div></div></section></div></div></div></section></div><div data-elementor-type="footer" data-elementor-id="1019" class="elementor elementor-1019 elementor-location-footer" data-elementor-post-type="elementor_library"><section class="elementor-section elementor-top-section elementor-element elementor-element-1214c5f elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1214c5f" data-element_type="section" data-settings="{"background_background":"classic"}"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-7b46b39" data-id="7b46b39" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-e5e11dc elementor-widget elementor-widget-theme-site-logo elementor-widget-image" data-id="e5e11dc" data-element_type="widget" data-widget_type="theme-site-logo.default"><div class="elementor-widget-container"> <a href="https://join.chat/en/"> <img loading="lazy" width="200" height="45" src="https://cdn.join.chat/app/uploads/2021/05/brand-joinchat.svg" class="attachment-full size-full wp-image-9651" alt="" /> </a></div></div><div class="elementor-element elementor-element-037993a elementor-widget-divider--view-line elementor-widget elementor-widget-divider" data-id="037993a" data-element_type="widget" data-widget_type="divider.default"><div class="elementor-widget-container"><div class="elementor-divider"> <span class="elementor-divider-separator"> </span></div></div></div><div class="elementor-element elementor-element-48b7d37 elementor-widget elementor-widget-heading" data-id="48b7d37" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"> <span class="elementor-heading-title elementor-size-default">© <a href="https://crea.me">Slurp & Cream SL</a> · Joinchat ™</span></div></div></div></div><div class="elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-02a814d" data-id="02a814d" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><section class="elementor-section elementor-inner-section elementor-element elementor-element-dad49d7 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="dad49d7" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-7f986c8" data-id="7f986c8" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-1b6759f elementor-widget elementor-widget-heading" data-id="1b6759f" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h6 class="elementor-heading-title elementor-size-default">Legal</h6></div></div><div class="elementor-element elementor-element-a923299 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="a923299" data-element_type="widget" data-widget_type="icon-list.default"><div class="elementor-widget-container"><ul class="elementor-icon-list-items"><li class="elementor-icon-list-item"> <a href="https://join.chat/en/privacy-policy/"> <span class="elementor-icon-list-icon"> <i aria-hidden="true" class="fas fa-link"></i> </span> <span class="elementor-icon-list-text">Privacy policy</span> </a></li><li class="elementor-icon-list-item"> <a href="https://join.chat/en/terms-of-use/"> <span class="elementor-icon-list-icon"> <i aria-hidden="true" class="fas fa-link"></i> </span> <span class="elementor-icon-list-text">Terms of use</span> </a></li><li class="elementor-icon-list-item"> <a href="https://join.chat/en/refund-policy/"> <span 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