Website guide | Technical support

<!DOCTYPE html>   <html lang="en" data-region="ea" data-version="1.0.9069.18344" >  <head> <title>Website guide | Technical support | Maersk</title> <meta charset="utf-8"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <meta http-equiv="X-UA-Compatible" content="ie=edge"> <meta http-equiv="content-language" content="en"> <meta name="description" content="Visibility over your supply chain. Our website guide lets you manage shipments, find prices, track cargo, and submit documents." /> <meta property="og:title" content="Maersk Website Guide" /> <meta property="og:description" content="Shipping should be easy. That is why we make it easy to manage your shipments online. From finding a price and making bookings to submitting documents and tracking cargo." /> <meta property="og:image" content="https://www.maersk.com/~/media_sc9/maersk/support/images/website-guide/website-guide_720x405.jpg?h=405&w=720&hash=43FE36ADA52E01E0995965308032CF1B" /> <meta name="twitter:card" content="summary_large_image"> <link href="https://www.maersk.com/support/website-guide" rel="canonical" /> <link href="https://www.maersk.com/support/website-guide" hreflang="en" rel="alternate" /> <link href="https://www.maersk.com/ja-jp/support/website-guide" hreflang="ja" rel="alternate" /> <link href="https://www.maersk.com/tr-tr/support/website-guide" hreflang="tr" rel="alternate" /> <link href="https://www.maersk.com/es-mx/support/website-guide" hreflang="es" rel="alternate" /> <link href="https://www.maersk.com.cn/support/website-guide" hreflang="zh-hans" rel="alternate" /> <link href="https://www.maersk.com/de-de/support/website-guide" hreflang="de" rel="alternate" /> <link href="https://www.maersk.com/zh-tw/support/website-guide" hreflang="zh-hant" rel="alternate" /> <link href="https://www.maersk.com/ko-kr/support/website-guide" hreflang="ko" rel="alternate" /> <link href="https://www.maersk.com/pt-br/support/website-guide" hreflang="pt" rel="alternate" /> <link href="https://www.maersk.com/ru-ru/support/website-guide" hreflang="ru" rel="alternate" /> <link href="https://www.maersk.com/fr-fr/support/website-guide" hreflang="fr" rel="alternate" /> <link href="https://www.maersk.com/it-it/support/website-guide" hreflang="it" rel="alternate" /> <link href="https://www.maersk.com/support/website-guide" hreflang="x-default" rel="alternate" /> <link rel="preconnect" href="https://assets.maerskline.com" /> <link rel="dns-prefetch" href="https://assets.maerskline.com" /> <link rel="shortcut icon" href="/Assets_sc9/Maersk/favicon.ico?v=1" type="image/x-icon">   <script type="text/javascript" src="https://www.maersk.com/static/dc1f0f4ffdb4488d1796395f48d13b19892400114f7597" ></script><script>dataLayer = [{ 'lang': 'en' }];</script> <script>(function (w, d, s, l, i) { w[l] = w[l] || []; w[l].push({ 'gtm.start': new Date().getTime(), event: 'gtm.js' }); var f = d.getElementsByTagName(s)[0], j = d.createElement(s), dl = l != 'dataLayer' ? '&l=' + l : ''; j.async = true; j.src = '//www.googletagmanager.com/gtm.js?id=' + i + dl; f.parentNode.insertBefore(j, f); })(window, document, 'script', 'dataLayer', 'GTM-M8MNST');</script>  <link href="/Assets_sc9/Maersk/css/maeu.css?v=1.0.9069.18344.17" rel="stylesheet" /> <script src="/Assets_sc9/Maersk/scripts/main.js?v=1.0.9069.18344.17" defer></script> <script> window.projectServices = { ASSETS_ENV: "prod", brand: "maeu", version: "stable", disableOpacityChange: true }; </script> <script type="text/javascript" src="https://assets.maerskline.com/integrated-global-nav/2/loader.js"></script> </head> <body class=""> <div class="print-header "> <img src="/~/media_sc9/project/maersk/images/logo/maeu.svg" /> </div>  <noscript><iframe src="//www.googletagmanager.com/ns.html?id=GTM-M8MNST" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>  <header id="ign-header" class="ign-header"></header> <div role="main" id="main"> <div class="page p-page"> <div class="p-page__section theme--light" data-deep-link="BreadcrumbBar" data-r-name="Breadcrumb Bar" data-r-ds="Back And Social Bar"> <div class="p-page__section__outer"> <div class="p-page__section__inner p-page__section__inner--none"> <div class="p-section__breadcrumb p-section__breadcrumb--large "> <ul class="p-section__breadcrumb__crumbs"> <li class="p-section__breadcrumb__crumbs__item"> <a href="/" title="Home" class="p-section__breadcrumb__crumbs__link"> Home </a> </li> <li class="p-section__breadcrumb__crumbs__item p-section__breadcrumb__crumbs__item--more"> <a href="#" title="..." class="p-section__breadcrumb__crumbs__link p-section__breadcrumb__crumbs__link--trigger"> ... </a> <ul class="p-section__breadcrumb__menu"> <li class="p-section__breadcrumb__menu__item parent"> <a href="/support" title="" class="p-section__breadcrumb__menu__link"> Support </a> </li> </ul> </li> <li class="p-section__breadcrumb__crumbs__item parent"> <a href="/support" title="" class="p-section__breadcrumb__crumbs__link"> Support </a> </li> </ul> </div> </div> </div> <script type="application/ld+json">{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://www.maersk.com/"},{"@type":"ListItem","position":2,"name":"Support","item":"https://www.maersk.com/support"}]}</script></div> <div class="p-page__section theme--light p-page__section--content--wide" data-deep-link="ContentSectionWide" data-r-name="Content Section Wide"> <div class="p-page__section__outer"> <div class="p-page__section__inner "> <div class="p-section__heading p-page__section__child p-section__heading--left " data-deep-link="SectionHeader" data-r-name="Section Header" data-r-ds="Section Header 01"> <div class="p-section__heading__content"> <div class="heading "> <h1 class="font--display-4"> Website guide </h1> </div> <div class="rich-text"> <p>Shipping should be easy. That is why we make it easy to manage your shipments online. From finding a price and making bookings to submitting documents and tracking cargo.</p> </div> </div> </div> <div class="p-section__accordion p-page__section__child " data-toggle="accordion" data-deep-link="ContentAccordionWide" data-r-name="Content Accordion Wide" data-r-ds="Content Accordion Wide"> <a class="p-section__accordion__header " aria-controls="acc-content-6d5cc1c29c93488c9d3a6c2733f2b55b-1" aria-expanded="false"> <div class="icon p-section__accordion__header__icon" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewbox="0 0 20 20"><path fill-rule="evenodd" d="M8.46 12.624L4.61 7.812l.78-.625L9.24 12h1.52l3.85-4.813.78.625-3.85 4.812a1 1 0 0 1-.78.376H9.24a1 1 0 0 1-.78-.376z" clip-rule="evenodd"></path></svg></div>Register and login to Maersk.com </a> <div class="p-section__accordion__content " aria-hidden="true" id="acc-content-6d5cc1c29c93488c9d3a6c2733f2b55b-1"> <div class="rich-text p-page__section__child " data-deep-link="RichText" data-r-name="Rich Text" data-r-ds="Rich Text"> <p>If you are already registered online with a Maersk brand (Maersk Line, Safmarine, MCC, Seago Line or Sealand) then you can login into any of our portals with your existing username and password.<br></p> </div><div class="p-section__link-lists p-page__section__child" data-deep-link="LinkListRow" data-r-name="Link List Row" data-r-ds="Link List 01"> <div class="p-section__link-lists__row "> <div class="p-section__link-lists__column" data-deep-link="LinkList" data-r-name="Link List" data-r-ds="Link List 01"> <ul class="link-list"> <li class="link-list__item"> <a class="link-list__link" title="Learn how to register for Maersk.com" href="/support/faqs/how-to-register-online">How to register for Maersk.com </a> </li> </ul> </div> <div class="p-section__link-lists__column" data-deep-link="LinkList" data-r-name="Link List" data-r-ds="Link List 02"> <ul class="link-list"> <li class="link-list__item"> <a class="link-list__link" title=" Add Maersk to an existing online account" href="/support/faqs/use-existing-details-in-portals"> Add Maersk to an existing online account </a> </li> </ul> </div> <div class="p-section__link-lists__column" data-deep-link="LinkList" data-r-name="Link List" data-r-ds="Link List 03"> <ul class="link-list"> <li class="link-list__item"> <a class="link-list__link" title="Reset your username and password" href="/support/faqs/reset-username-and-password">Reset your username and password </a> </li> </ul> </div> </div> </div> </div> <a class="p-section__accordion__header " aria-controls="acc-content-6d5cc1c29c93488c9d3a6c2733f2b55b-2" aria-expanded="false"> <div class="icon p-section__accordion__header__icon" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewbox="0 0 20 20"><path fill-rule="evenodd" d="M8.46 12.624L4.61 7.812l.78-.625L9.24 12h1.52l3.85-4.813.78.625-3.85 4.812a1 1 0 0 1-.78.376H9.24a1 1 0 0 1-.78-.376z" clip-rule="evenodd"></path></svg></div>Finding schedules and prices </a> <div class="p-section__accordion__content " aria-hidden="true" id="acc-content-6d5cc1c29c93488c9d3a6c2733f2b55b-2"> <div class="rich-text p-page__section__child " data-deep-link="RichText" data-r-name="Rich Text" data-r-ds="Rich Text"> <p>Check sailing schedules to find the best departure for your shipment, quickly view rates for your planned sailing dates and request a detailed quote that meets your specific requirements in just a few hours with our 24/7 online service.</p> </div><div class="p-section__link-lists p-page__section__child" data-deep-link="LinkListRow" data-r-name="Link List Row" data-r-ds="Content Accordion Wide"> <div class="p-section__link-lists__row "> <div class="p-section__link-lists__column" data-deep-link="LinkList" data-r-name="Link List" data-r-ds="Link List 01"> <ul class="link-list"> <li class="link-list__item"> <a class="link-list__link" title="Learn how to get a Standard Quote" href="/support/faqs/how-to-get-standard-quote">Get a standard quote </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Learn how to look up rates" href="/support/faqs/how-to-lookup-rates">Rate lookup </a> </li> </ul> </div> <div class="p-section__link-lists__column" data-deep-link="LinkList" data-r-name="Link List" data-r-ds="Link List 02"> <ul class="link-list"> <li class="link-list__item"> <a class="link-list__link" title="Learn how to get a special cargo quote" href="/support/faqs/special-cargo-quote">Get a special cargo quote </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Learn how to search for sailing schedules" href="/support/faqs/how-to-find-schedules">Searching for sailing schedules </a> </li> </ul> </div> <div class="p-section__link-lists__column" data-deep-link="LinkList" data-r-name="Link List" data-r-ds="Link List 03"> <ul class="link-list"> <li class="link-list__item"> <a class="link-list__link" title="Learn how to get an inland transportation quote" href="/support/faqs/intermodal-transport-quote">Get an inland transportation quote </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Manage and view rate sheets" href="/support/faqs/rate-sheet-details">Manage and view rate sheets </a> </li> </ul> </div> </div> </div> </div> <a class="p-section__accordion__header " aria-controls="acc-content-6d5cc1c29c93488c9d3a6c2733f2b55b-3" aria-expanded="false"> <div class="icon p-section__accordion__header__icon" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewbox="0 0 20 20"><path fill-rule="evenodd" d="M8.46 12.624L4.61 7.812l.78-.625L9.24 12h1.52l3.85-4.813.78.625-3.85 4.812a1 1 0 0 1-.78.376H9.24a1 1 0 0 1-.78-.376z" clip-rule="evenodd"></path></svg></div>Making bookings </a> <div class="p-section__accordion__content " aria-hidden="true" id="acc-content-6d5cc1c29c93488c9d3a6c2733f2b55b-3"> <div class="rich-text p-page__section__child " data-deep-link="RichText" data-r-name="Rich Text" data-r-ds="Rich Text"> Booking has never been easier. You can make a new booking, duplicate, amend or cancel an existing booking, and look up rates and schedules – at anytime online. </div><div class="p-section__link-lists p-page__section__child" data-deep-link="LinkListRow" data-r-name="Link List Row" data-r-ds="Content Accordion Wide"> <div class="p-section__link-lists__row "> <div class="p-section__link-lists__column" data-deep-link="LinkList" data-r-name="Link List" data-r-ds="Link List 01"> <ul class="link-list"> <li class="link-list__item"> <a class="link-list__link" title="Book new shipment" href="/support/faqs/book-new-shipment">Book new shipment </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Duplicate booking" href="/support/faqs/how-to-duplicate-existing-booking">Duplicate booking </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Book Customs House Brokerage" href="/support/faqs/book-maersk-customs-services">Book Maersk Customs Services </a> </li> </ul> </div> <div class="p-section__link-lists__column" data-deep-link="LinkList" data-r-name="Link List" data-r-ds="Link List 02"> <ul class="link-list"> <li class="link-list__item"> <a class="link-list__link" title="Amending a booking" href="/support/faqs/how-to-amend-booking">Amending a booking </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Book dangerous cargo" href="/support/faqs/how-to-book-dangerous-cargo">Book dangerous cargo </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Customer allocation portal " href="/support/faqs/how-to-review-allocation-and-consumption">Customer allocation portal </a> </li> </ul> </div> <div class="p-section__link-lists__column" data-deep-link="LinkList" data-r-name="Link List" data-r-ds="Link List 03"> <ul class="link-list"> <li class="link-list__item"> <a class="link-list__link" title="Cancelling a booking" href="/support/faqs/how-to-cancel-booking">Cancelling a booking </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Maersk Spot booking on PC and Mobile" href="/support/faqs/book-maersk-spot">Maersk Spot booking on PC and Mobile </a> </li> </ul> </div> </div> </div> </div> <a class="p-section__accordion__header " aria-controls="acc-content-6d5cc1c29c93488c9d3a6c2733f2b55b-4" aria-expanded="false"> <div class="icon p-section__accordion__header__icon" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewbox="0 0 20 20"><path fill-rule="evenodd" d="M8.46 12.624L4.61 7.812l.78-.625L9.24 12h1.52l3.85-4.813.78.625-3.85 4.812a1 1 0 0 1-.78.376H9.24a1 1 0 0 1-.78-.376z" clip-rule="evenodd"></path></svg></div>Managing your shipments </a> <div class="p-section__accordion__content " aria-hidden="true" id="acc-content-6d5cc1c29c93488c9d3a6c2733f2b55b-4"> <div class="rich-text p-page__section__child " data-deep-link="RichText" data-r-name="Rich Text" data-r-ds="Rich Text"> Once your booking has been made, you can manage the entire shipping process simply and quickly online. </div><div class="p-section__link-lists p-page__section__child" data-deep-link="LinkListRow" data-r-name="Link List Row" data-r-ds="Content Accordion Wide"> <div class="p-section__link-lists__row "> <div class="p-section__link-lists__column" data-deep-link="LinkList" data-r-name="Link List" data-r-ds="Link List 01"> <ul class="link-list"> <li class="link-list__item"> <a class="link-list__link" title="Demurrage & Detention" href="/support/faqs/access-demurrage-and-detention-details">Demurrage & Detention </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Request Delivery Order - Third Party" href="/support/faqs/request-delivery-order-third-party">Request Delivery Order - Third Party </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Shipment overview" href="/support/faqs/access-shipment-overview">Shipment overview </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Payer standing instructions" href="/support/faqs/payer-standing-instructions">Payer standing instructions </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Shipment binder" href="/support/faqs/access-to-shipment-binder">Shipment binder </a> </li> <li class="link-list__item"> <a class="link-list__link" href="/support/faqs/release-cargo-to-consignee-online">Online release of cargo to your consignee </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Haulage details" href="/support/faqs/haulage-details">Haulage details </a> </li> </ul> </div> <div class="p-section__link-lists__column" data-deep-link="LinkList" data-r-name="Link List" data-r-ds="Link List 02"> <ul class="link-list"> <li class="link-list__item"> <a class="link-list__link" href="/support/faqs/add-import-payer-details">Add Import payer details </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Add release to party – Consignee" href="/support/faqs/add-request-delivery-order-consignee">Add release to party – Consignee </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Visibility of Delivery Order pre condition" href="/support/faqs/delivery-order-pre-condition">Visibility of Delivery Order pre condition </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Notifications" href="/support/faqs/how-to-receive-email-notifications">Notifications </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Submitting a shipping instruction" href="/support/faqs/how-to-submit-shipping-instructions">Submitting a shipping instruction </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Printing your final transport documents" href="/support/faqs/print-final-transport-documents">Printing your final transport documents </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Documents" href="/support/faqs/where-can-i-access-my-documents">Documents </a> </li> </ul> </div> <div class="p-section__link-lists__column" data-deep-link="LinkList" data-r-name="Link List" data-r-ds="Link List 03"> <ul class="link-list"> <li class="link-list__item"> <a class="link-list__link" title="Arrival notice" href="/support/faqs/arrival-notice">Arrival notice </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Request Delivery Order - Consignee" href="/support/faqs/status-of-request-delivery-order">Request Delivery Order - Consignee </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Submission of VGM" href="/support/faqs/how-to-submit-vgm">Submission of VGM </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Tracking your shipments" href="/support/faqs/how-to-track-shipments">Tracking your shipments </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Verify copy (Approve or Amend)" href="/support/faqs/amend-or-approve-copy">Verify copy (Approve or Amend) </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Who can submit shipping instruction" href="/support/faqs/who-can-submit-shipping-instructions">Who can submit shipping instruction </a> </li> </ul> </div> </div> </div> </div> <a class="p-section__accordion__header " aria-controls="acc-content-6d5cc1c29c93488c9d3a6c2733f2b55b-5" aria-expanded="false"> <div class="icon p-section__accordion__header__icon" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewbox="0 0 20 20"><path fill-rule="evenodd" d="M8.46 12.624L4.61 7.812l.78-.625L9.24 12h1.52l3.85-4.813.78.625-3.85 4.812a1 1 0 0 1-.78.376H9.24a1 1 0 0 1-.78-.376z" clip-rule="evenodd"></path></svg></div>Finding invoices and managing your outstanding </a> <div class="p-section__accordion__content " aria-hidden="true" id="acc-content-6d5cc1c29c93488c9d3a6c2733f2b55b-5"> <div class="rich-text p-page__section__child " data-deep-link="RichText" data-r-name="Rich Text" data-r-ds="Rich Text"> With MyFinance, you’ll know your accounts better, allowing you to make the right decisions and manage your cash-flow. You can view and pay invoice, download invoice and payment receipts, raise disputes and view progress of your cases. </div><div class="p-section__link-lists p-page__section__child" data-deep-link="LinkListRow" data-r-name="Link List Row" data-r-ds="Content Accordion Wide"> <div class="p-section__link-lists__row "> <div class="p-section__link-lists__column" data-deep-link="LinkList" data-r-name="Link List" data-r-ds="Link List"> <ul class="link-list"> <li class="link-list__item"> <a class="link-list__link" title="Account settings" href="/support/faqs/manage-account-settings">Account settings </a> </li> <li class="link-list__item"> <a class="link-list__link" title="View and cownload invoices" href="/support/faqs/view-invoices">View and download invoices </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Online payments" href="/support/faqs/how-to-pay-invoice-online">Online payments </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Access invoices as Agent" href="/support/faqs/view-and-download-invoices-agent">Access invoices as Agent </a> </li> </ul> </div> <div class="p-section__link-lists__column" data-deep-link="LinkList" data-r-name="Link List" data-r-ds="Link List 02"> <ul class="link-list"> <li class="link-list__item"> <a class="link-list__link" title="View and download payment receipts" href="/support/faqs/view-and-download-payment-receipt">View and download payment receipts </a> </li> <li class="link-list__item"> <a class="link-list__link" title=" View and download credits" href="/support/faqs/view-and-download-credits"> View and download credits </a> </li> <li class="link-list__item"> <a class="link-list__link" title="View and export E-statement" href="/support/faqs/how-to-view-statement">View and export E-statement </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Change Payer Party" href="/support/faqs/change-payer-party">Change payer party </a> </li> </ul> </div> <div class="p-section__link-lists__column" data-deep-link="LinkList" data-r-name="Link List" data-r-ds="Link List 03"> <ul class="link-list"> <li class="link-list__item"> <a class="link-list__link" title="Raise disputes" href="/support/faqs/raise-a-dispute">Raise disputes </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Instant submission of proof of payment" href="/support/faqs/instant-submission-proof-of-payment">Instant submission of proof of payment </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Receive refund" href="/support/faqs/receive-refund-via-myfinance">Receive refund </a> </li> </ul> </div> </div> </div> </div> <a class="p-section__accordion__header " aria-controls="acc-content-6d5cc1c29c93488c9d3a6c2733f2b55b-6" aria-expanded="false"> <div class="icon p-section__accordion__header__icon" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewbox="0 0 20 20"><path fill-rule="evenodd" d="M8.46 12.624L4.61 7.812l.78-.625L9.24 12h1.52l3.85-4.813.78.625-3.85 4.812a1 1 0 0 1-.78.376H9.24a1 1 0 0 1-.78-.376z" clip-rule="evenodd"></path></svg></div>Getting support and raising cases </a> <div class="p-section__accordion__content " aria-hidden="true" id="acc-content-6d5cc1c29c93488c9d3a6c2733f2b55b-6"> <div class="rich-text p-page__section__child " data-deep-link="RichText" data-r-name="Rich Text" data-r-ds="Rich Text"> <p>If you do not want to chat with a Live Help Agent, you can create a customer service case. Our Customer Service Agents will handle your case as quickly as possible.</p> </div><div class="p-section__link-lists p-page__section__child" data-deep-link="LinkListRow" data-r-name="Link List Row" data-r-ds="Content Accordion Wide"> <div class="p-section__link-lists__row "> <div class="p-section__link-lists__column" data-deep-link="LinkList" data-r-name="Link List" data-r-ds="Link List 01"> <ul class="link-list"> <li class="link-list__item"> <a class="link-list__link" title="Live support" href="/support/faqs/get-live-support">Live support </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Creating a case with customer service" href="/support/faqs/how-to-create-a-case">Creating a case with customer service </a> </li> </ul> </div> <div class="p-section__link-lists__column" data-deep-link="LinkList" data-r-name="Link List" data-r-ds="Link List 02"> <ul class="link-list"> <li class="link-list__item"> <a class="link-list__link" title="Managing your cases" href="/support/faqs/how-to-manage-cases">Managing your cases </a> </li> <li class="link-list__item"> <a class="link-list__link" title="Search for support" href="/support/faqs/how-to-search-for-support">Search for support </a> </li> </ul> </div> <div class="p-section__link-lists__column" data-deep-link="LinkList" data-r-name="Link List" data-r-ds="Link List 03"> <ul class="link-list"> <li class="link-list__item"> <a class="link-list__link" title="Contact your local office" href="/support/faqs/how-to-contact-local-office">Contact your local office </a> </li> </ul> </div> </div> </div> </div> <footer class="p-section__accordion__footer"></footer> </div> </div> </div> </div> <div class="p-page__section theme--light no-print" data-deep-link="ThreeActionCardsContainer" data-r-name="Three Action Cards Container" data-r-ds="Three Action Cards Container - no header" data-deep-link="PartialContent" data-r-name="Partial Content" data-r-ds="Action Cards - Contact us - Support"> <div class="p-page__section__outer"> <div class="p-page__section__inner "> <div class="p-section__heading p-page__section__child p-section__heading--left "> <div class="p-section__heading__content"> <div class="heading "> <h3 class="font--display-2"> Reach out to us </h3> </div> </div> </div> <div class="p-section__action-cards p-section__action-cards--3 p-page__section__child"> <div class="p-section__action-cards__row"> <div class="action-card action-card--with--icon" data-deep-link="TextandButtonsActionCard" data-r-name="Text and Buttons Action Card" data-r-ds="Action Card Text Chat Support"> <div class="action-card__border"> <div class="action-card__spacer"> <div class="action-card__copy"> <div class="action-card__title"> <figure class="media-image media-image--1x1 action-card__title__icon"> <div class="media-image__placeholder"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/~/media_sc9/maersk/shared-files/icons/positive/action-cards/chat-online_pictogram_v2.svg?w=1000&hash=6FBA084F7659EB5C4C9421A5FBECC084" alt="Chat Online" class="media-image__asset"> </div> </figure> <h3 class="action-card__title__text"> Chat online </h3> </div> <div class="rich-text action-card__rich-text"> Register online to chat with a member of our support team and get immediate answers during official office hours. </div> </div> <div class="action-card__trigger"> <div class="button-group "> <a class="button button-group__button button--primary" title="Access live chat" data-action-tag="ga-chat-online | https://www.maersk.com/support/website-guide" href="/support/chat">Chat online</a> </div> </div> </div> </div> </div><div class="action-card action-card--with--icon" data-deep-link="TextandButtonsActionCard" data-r-name="Text and Buttons Action Card" data-r-ds="Action Card Text Email Us"> <div class="action-card__border"> <div class="action-card__spacer"> <div class="action-card__copy"> <div class="action-card__title"> <figure class="media-image media-image--1x1 action-card__title__icon"> <div class="media-image__placeholder"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/~/media_sc9/maersk/shared-files/icons/positive/action-cards/email-us_pictogram_v2.svg?w=1000&hash=141F0E6D6A8E19EB56AA5A0C8AF8537E" alt="Email US " class="media-image__asset"> </div> </figure> <h3 class="action-card__title__text"> Sales enquiries </h3> </div> <div class="rich-text action-card__rich-text"> Contact us and we will respond within the next two working days. </div> </div> <div class="action-card__trigger"> <div class="button-group "> <a class="button button-group__button button--primary" title="enquire" data-action-tag="ga-enquire | https://www.maersk.com/support/website-guide" href="/contact/email-us">Enquire</a> </div> </div> </div> </div> </div> <div class="action-card action-card--with--icon" data-deep-link="FindOfficesActionCard" data-r-name="Find Offices Action Card" data-r-ds="Action Card Find Offices"> <div class="action-card__border"> <form target="_self" action="{office}" class="form action-card__spacer" autocomplete="off" method="get" novalidate=""> <div class="action-card__copy"> <div class="action-card__title"> <figure class="media-image media-image--1x1 action-card__title__icon"> <div class="media-image__placeholder"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/~/media_sc9/maersk/shared-files/icons/positive/action-cards/local-information-pictogram_v3.svg?w=1000&hash=82C450850860CDA407734A05419D60EC" alt="Información local" class="media-image__asset"> </div> </figure> <h3 class="action-card__title__text"> Find your local office </h3> </div> <div class="action-card__form"> <div class="form-group"> <label class="form-label form-label--sr-only" for="office_fddb796a15064358aa8c740dbd246576"> Select country/region </label> <div class="typeahead typeahead--vanity" data-toggle="typeahead-office" data-url="/api_sc9/local-info/offices" data-label-no-results="There are no results" data-label-error="There was an error"> <div class="loading loading--spinner--small typeahead__loading"> <div class="loading__spinner"> <svg class="loading__spinner__circle" xmlns="https://www.w3.org/2000/svg" width="100px" heigth="100px" viewbox="0 0 100 100"> <circle class="loading__spinner__circle__outer" cx="50" cy="50" fill="none" stroke="gray" stroke-width="10" r="40"> </circle> <circle class="loading__spinner__circle__inner" cx="50" cy="50" fill="none" stroke="black" stroke-width="10" r="40" stroke-dasharray="55 200"> </circle> </svg> </div> </div> <div class="form-input "> <input type="text" placeholder="Enter country/region name" class="form-input__field typeahead__form-input" id="office_fddb796a15064358aa8c740dbd246576" name="office_fddb796a15064358aa8c740dbd246576" autocorrect="off" autocapitalize="off" spellcheck="false" required="" pattern="data-id"> <a href="#" class="form-input__clear" aria-hidden="true"> <div class="icon form-input__clear__icon" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewbox="0 0 20 20"><path fill-rule="evenodd" d="M9.5 4a6.5 6.5 0 1 0 0 13 6.5 6.5 0 0 0 0-13zM2 10.5a7.5 7.5 0 1 1 15 0 7.5 7.5 0 0 1-15 0zm6.793 0L6.146 7.854l.708-.708L9.5 9.793l2.646-2.647.708.708-2.647 2.646 2.647 2.646-.708.708L9.5 11.207l-2.646 2.647-.708-.708L8.793 10.5z" clip-rule="evenodd"></path></svg></div> </a> </div> <div class="typeahead__suggestions" aria-hidden="true"></div> </div> <label class="form-label form-label--error" for="office_fddb796a15064358aa8c740dbd246576" id="office_fddb796a15064358aa8c740dbd246576_error"> This field is required </label> </div> </div> </div> <div class="action-card__trigger"> <button type="submit" class="button button--primary" data-action-tag="ga-find | https://www.maersk.com/support/website-guide"> Find </button> </div> </form> </div> </div> </div> </div> </div> </div> </div> </div> </div> <script type="text/javascript" src="/y2QHq1nQcg_s1bIF9QXw/QE6rfr3cm9kp/MmhnbHgB/EzJMEQ0n/aFo"></script></body> </html>

CINXE.COM

Website guide | Technical support | Maersk