Protection plans

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Being an authorized Freshworks solution partner, our team knows all hidden hints and tricks of the Freshserv" /> <meta name="viewport" content="width=device-width, initial-scale=1.0" /> <meta name="msvalidate.01" content="DB93D3380444BC588C153B0276F67951" /> <meta name="p:domain_verify" content="1f54d3aafc3f8fd2620d635ad30273ba"/> <meta name="google-site-verification" content="Obd7IFnaDq7YsnJr3BMyRemPegJsqEqvigegIGikqGY" /> <link rel="canonical" href="https://www.breezythemes.com/products/protection-plans" /> <meta property="og:type" content="product" /> <meta property="og:title" content="Protection plan" /> <meta property="og:image" content="http://www.breezythemes.com/cdn/shop/products/prot-plan_grande.png?v=1552387014" /> <meta property="og:image:secure_url" content="https://www.breezythemes.com/cdn/shop/products/prot-plan_grande.png?v=1552387014" /> <meta property="og:image" content="http://www.breezythemes.com/cdn/shop/products/prot-plan-pro_grande.png?v=1552387990" /> <meta property="og:image:secure_url" content="https://www.breezythemes.com/cdn/shop/products/prot-plan-pro_grande.png?v=1552387990" /> <meta property="og:image" content="http://www.breezythemes.com/cdn/shop/products/prot-plan-ess_grande.png?v=1552388012" /> <meta property="og:image:secure_url" content="https://www.breezythemes.com/cdn/shop/products/prot-plan-ess_grande.png?v=1552388012" /> <meta property="og:price:amount" content="380" /> <meta property="og:price:currency" content="USD" /> <meta property="og:description" content="Unforeseen expenditures are the last thing you need to worry about after purchasing a Freshdesk or Freshservice theme because the Breezy Themes Care Protection plans* can considerably save your budget and time. Being an authorized Freshworks solution partner, our team knows all hidden hints and tricks of the Freshserv" /> <meta property="og:url" content="https://www.breezythemes.com/products/protection-plans" /> <meta property="og:site_name" content="Breezy Themes for Freshdesk" /> <meta name="twitter:site" content="@"> <meta name="twitter:card" content="product"> <meta name="twitter:title" content="Protection plan"> <meta name="twitter:description" content="Unforeseen expenditures are the last thing you need to worry about after purchasing a Freshdesk or Freshservice theme because the Breezy Themes Care Protection plans* can considerably save your budget and time. Being an authorized Freshworks solution partner, our team knows all hidden hints and tricks of the Freshservice and Freshdesk support portals. Furthermore, we are aware of all incoming changes and can fine tune everything considering the future adjustments. A one time annual payment is sufficient to obtain an extended warranty and free service for the entire year. 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class="section section--no-padding-bottom"> <div class="container"> <div class="row"> <div class="col-md-10 col-md-offset-1 col-lg-8 col-lg-offset-2"> <h1 class="text-center">Care Protection plans</h1> <p data-mce-fragment="1"><span style="font-weight: 400;" data-mce-fragment="1" data-mce-style="font-weight: 400;">Unforeseen expenditures are the last thing you need to worry about after purchasing a </span><a href="https://www.breezythemes.com/collections/freshdesk-themes" data-mce-fragment="1" data-mce-href="https://www.breezythemes.com/collections/freshdesk-themes" target="_blank"><span style="font-weight: 400;" data-mce-fragment="1" data-mce-style="font-weight: 400;">Freshdesk or Freshservice theme</span></a><span style="font-weight: 400;" data-mce-fragment="1" data-mce-style="font-weight: 400;"> because the </span><a href="https://www.breezythemes.com/" data-mce-fragment="1" data-mce-href="https://www.breezythemes.com/" target="_blank"><span style="font-weight: 400;" data-mce-fragment="1" data-mce-style="font-weight: 400;">Breezy Themes</span></a><span style="font-weight: 400;" data-mce-fragment="1" data-mce-style="font-weight: 400;"> Care Protection plans* can considerably save your budget and time. </span></p> <p data-mce-fragment="1"><span style="font-weight: 400;" data-mce-fragment="1" data-mce-style="font-weight: 400;">Being an authorized Freshworks solution partner, our team knows all hidden hints and tricks of the Freshservice and Freshdesk support portals. Furthermore, we are aware of all incoming changes and can fine tune everything considering the future adjustments. </span></p> <p data-mce-fragment="1"><span style="font-weight: 400;" data-mce-fragment="1" data-mce-style="font-weight: 400;">A one time annual payment is sufficient to obtain an extended warranty and free service for the entire year. This special offer is valid for the first three months after the theme purchase.</span></p> </div> </div> <div class="row"> <div class="col-xs-12"> <table class="membership__table membership__table--short"> <thead> <tr> <td></td> <td class="col-sm-3 col-md-2"> <p>Default</p> <span class="membership__price"> <span class="membership__price-wrap"><sup class="membership__currency">$</sup>0</span> </span> </div> <td class="col-sm-3 col-md-2"> <p>Business</p> <span class="membership__price"> <span class="membership__price-wrap"><sup class="membership__currency">$</sup>380</span>/year </span> </td> <td class="col-sm-3 col-md-2"> <p>Premier</p> <span class="membership__price"> <span class="membership__price-wrap"><sup class="membership__currency">$</sup>580</span>/year </span> </td> </tr> </thead> <tbody> <tr> <td> <span>Troubleshooting</span> <svg class="info-sign" width="16" height="16" viewBox="0 0 84 84" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" data-trigger="hover" data-toggle="popover" data-placement="bottom" data-content="We get all existing problems with the theme fixed fast" data-original-title="" title=""> <use xlink:href="#question"> <g id="question" fill="none"> <path d="M42 67c1.104 0 2-.896 2-2v-26c0-1.104-.896-2-2-2s-2 .896-2 2v26c0 1.104.896 2 2 2zM42 28c1.104 0 2-.896 2-2v-5c0-1.104-.896-2-2-2s-2 .896-2 2v5c0 1.104.896 2 2 2zM42 84c22.766 0 42-19.233 42-42s-19.234-42-42-42-42 19.233-42 42 19.234 42 42 42zm0-80c20.598 0 38 17.402 38 38s-17.402 38-38 38-38-17.402-38-38 17.402-38 38-38z"></path> </g> </use> </svg> </td> <td class="col-sm-3 col-md-2" data-tr="Troubleshooting"> three months </td> <td class="col-sm-3 col-md-2" data-tr="Troubleshooting"> 12 months </td> <td class="col-sm-3 col-md-2" data-tr="Troubleshooting"> 12 months </td> </tr> <tr> <td> <span>Freshdesk/Freshservice updates</span> <svg class="info-sign" width="16" height="16" viewBox="0 0 84 84" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" data-trigger="hover" data-toggle="popover" data-placement="bottom" data-content="We take care of updates and new functionality that aren’t automatically added by Freshworks" data-original-title="" title=""><use xlink:href="#question"></use></svg> </td> <td class="col-sm-3 col-md-2" data-tr="Freshdesk/ Freshservice updates"> <svg version="1.1" id="icon-close" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" width="16px" height="16px" viewBox="0 0 16 16" style="enable-background:new 0 0 16 16;" xml:space="preserve"> <path fill="#e5415e" d="M9.6,8l6.1-6.1c0.4-0.4,0.4-1.1,0-1.6c-0.4-0.4-1.1-0.4-1.6,0L8,6.4L1.9,0.3c-0.4-0.4-1.1-0.4-1.6,0 s-0.4,1.1,0,1.6L6.4,8l-6.1,6.1c-0.4,0.4-0.4,1.1,0,1.6C0.5,15.9,0.8,16,1.1,16c0.3,0,0.6-0.1,0.8-0.3L8,9.6l6.1,6.1 c0.2,0.2,0.5,0.3,0.8,0.3s0.6-0.1,0.8-0.3c0.4-0.4,0.4-1.1,0-1.6L9.6,8z"/> </svg> </td> <td class="col-sm-3 col-md-2" data-tr="Freshdesk/ Freshservice updates"> <svg version="1.1" id="icon-checkmark" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" width="20px" height="20px" viewBox="0 0 20 20" style="enable-background:new 0 0 20 20;" xml:space="preserve"> <path fill="#5CB85C" d="M8.6,19c-0.4,0-0.8-0.2-1-0.5l-7.2-8C-0.2,10-0.1,9.1,0.5,8.6C1,8.1,1.9,8.1,2.4,8.7l6,6.7l9.1-13.7 c0.4-0.6,1.3-0.8,1.9-0.4c0.6,0.4,0.8,1.3,0.4,1.9L9.7,18.4c-0.2,0.4-0.6,0.6-1,0.6C8.6,19,8.6,19,8.6,19z"/> </svg> </td> <td class="col-sm-3 col-md-2" data-tr="Freshdesk/ Freshservice updates"> <svg version="1.1" id="icon-checkmark" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" width="20px" height="20px" viewBox="0 0 20 20" style="enable-background:new 0 0 20 20;" xml:space="preserve"> <path fill="#5CB85C" d="M8.6,19c-0.4,0-0.8-0.2-1-0.5l-7.2-8C-0.2,10-0.1,9.1,0.5,8.6C1,8.1,1.9,8.1,2.4,8.7l6,6.7l9.1-13.7 c0.4-0.6,1.3-0.8,1.9-0.4c0.6,0.4,0.8,1.3,0.4,1.9L9.7,18.4c-0.2,0.4-0.6,0.6-1,0.6C8.6,19,8.6,19,8.6,19z"/> </svg> </td> </tr> <tr> <td> <span>4-hour customization & support</span> <svg class="info-sign" width="16" height="16" viewBox="0 0 84 84" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" data-trigger="hover" data-toggle="popover" data-placement="bottom" data-content="Get free custom-made changes" data-original-title="" title=""><use xlink:href="#question"></use></svg> </td> <td class="col-sm-3 col-md-2" data-tr="4-hour customization & support"> <svg version="1.1" id="icon-close" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" width="16px" height="16px" viewBox="0 0 16 16" style="enable-background:new 0 0 16 16;" xml:space="preserve"> <path fill="#e5415e" d="M9.6,8l6.1-6.1c0.4-0.4,0.4-1.1,0-1.6c-0.4-0.4-1.1-0.4-1.6,0L8,6.4L1.9,0.3c-0.4-0.4-1.1-0.4-1.6,0 s-0.4,1.1,0,1.6L6.4,8l-6.1,6.1c-0.4,0.4-0.4,1.1,0,1.6C0.5,15.9,0.8,16,1.1,16c0.3,0,0.6-0.1,0.8-0.3L8,9.6l6.1,6.1 c0.2,0.2,0.5,0.3,0.8,0.3s0.6-0.1,0.8-0.3c0.4-0.4,0.4-1.1,0-1.6L9.6,8z"/> </svg> </td> <td class="col-sm-3 col-md-2" data-tr="4-hour customization & support"> <svg version="1.1" id="icon-checkmark" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" width="20px" height="20px" viewBox="0 0 20 20" style="enable-background:new 0 0 20 20;" xml:space="preserve"> <path fill="#5CB85C" d="M8.6,19c-0.4,0-0.8-0.2-1-0.5l-7.2-8C-0.2,10-0.1,9.1,0.5,8.6C1,8.1,1.9,8.1,2.4,8.7l6,6.7l9.1-13.7 c0.4-0.6,1.3-0.8,1.9-0.4c0.6,0.4,0.8,1.3,0.4,1.9L9.7,18.4c-0.2,0.4-0.6,0.6-1,0.6C8.6,19,8.6,19,8.6,19z"/> </svg> </td> <td class="col-sm-3 col-md-2" data-tr="4-hour customization & support"> <svg version="1.1" id="icon-checkmark" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" width="20px" height="20px" viewBox="0 0 20 20" style="enable-background:new 0 0 20 20;" xml:space="preserve"> <path fill="#5CB85C" d="M8.6,19c-0.4,0-0.8-0.2-1-0.5l-7.2-8C-0.2,10-0.1,9.1,0.5,8.6C1,8.1,1.9,8.1,2.4,8.7l6,6.7l9.1-13.7 c0.4-0.6,1.3-0.8,1.9-0.4c0.6,0.4,0.8,1.3,0.4,1.9L9.7,18.4c-0.2,0.4-0.6,0.6-1,0.6C8.6,19,8.6,19,8.6,19z"/> </svg> </td> </tr> <tr> <td> <span>Support</span> </td> <td class="col-sm-3 col-md-2" data-tr="Priority service"> Email only </td> <td class="col-sm-3 col-md-2" data-tr="Priority service"> Email only </td> <td class="col-sm-3 col-md-2" data-tr="Priority service"> Email and video calls </td> </tr> <tr> <td> <span>Priority service</span> <svg class="info-sign" width="16" height="16" viewBox="0 0 84 84" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" data-trigger="hover" data-toggle="popover" data-placement="bottom" data-content="SLA is 4 times faster compared to the standard 24 hours" data-original-title="" title=""><use xlink:href="#question"></use></svg> </td> <td class="col-sm-3 col-md-2" data-tr="Priority service"> <svg version="1.1" id="icon-close" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" width="16px" height="16px" viewBox="0 0 16 16" style="enable-background:new 0 0 16 16;" xml:space="preserve"> <path fill="#e5415e" d="M9.6,8l6.1-6.1c0.4-0.4,0.4-1.1,0-1.6c-0.4-0.4-1.1-0.4-1.6,0L8,6.4L1.9,0.3c-0.4-0.4-1.1-0.4-1.6,0 s-0.4,1.1,0,1.6L6.4,8l-6.1,6.1c-0.4,0.4-0.4,1.1,0,1.6C0.5,15.9,0.8,16,1.1,16c0.3,0,0.6-0.1,0.8-0.3L8,9.6l6.1,6.1 c0.2,0.2,0.5,0.3,0.8,0.3s0.6-0.1,0.8-0.3c0.4-0.4,0.4-1.1,0-1.6L9.6,8z"/> </svg> </td> <td class="col-sm-3 col-md-2" data-tr="Priority service"> <svg version="1.1" id="icon-checkmark" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" width="20px" height="20px" viewBox="0 0 20 20" style="enable-background:new 0 0 20 20;" xml:space="preserve"> <path fill="#5CB85C" d="M8.6,19c-0.4,0-0.8-0.2-1-0.5l-7.2-8C-0.2,10-0.1,9.1,0.5,8.6C1,8.1,1.9,8.1,2.4,8.7l6,6.7l9.1-13.7 c0.4-0.6,1.3-0.8,1.9-0.4c0.6,0.4,0.8,1.3,0.4,1.9L9.7,18.4c-0.2,0.4-0.6,0.6-1,0.6C8.6,19,8.6,19,8.6,19z"/> </svg> </td> <td class="col-sm-3 col-md-2" data-tr="Priority service"> <svg version="1.1" id="icon-checkmark" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" width="20px" height="20px" viewBox="0 0 20 20" style="enable-background:new 0 0 20 20;" xml:space="preserve"> <path fill="#5CB85C" d="M8.6,19c-0.4,0-0.8-0.2-1-0.5l-7.2-8C-0.2,10-0.1,9.1,0.5,8.6C1,8.1,1.9,8.1,2.4,8.7l6,6.7l9.1-13.7 c0.4-0.6,1.3-0.8,1.9-0.4c0.6,0.4,0.8,1.3,0.4,1.9L9.7,18.4c-0.2,0.4-0.6,0.6-1,0.6C8.6,19,8.6,19,8.6,19z"/> </svg> </td> </tr> <tr> <td> <span>Advanced troubleshooting</span> <svg class="info-sign" width="16" height="16" viewBox="0 0 84 84" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" data-trigger="hover" data-toggle="popover" data-placement="bottom" data-content="In case you have any issues with the custom code, we’ll fix them (8 hours)" data-original-title="" title=""><use xlink:href="#question"></use></svg> </td> <td class="col-sm-3 col-md-2" data-tr="Advanced troubleshooting"> <svg version="1.1" id="icon-close" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" width="16px" height="16px" viewBox="0 0 16 16" style="enable-background:new 0 0 16 16;" xml:space="preserve"> <path fill="#e5415e" d="M9.6,8l6.1-6.1c0.4-0.4,0.4-1.1,0-1.6c-0.4-0.4-1.1-0.4-1.6,0L8,6.4L1.9,0.3c-0.4-0.4-1.1-0.4-1.6,0 s-0.4,1.1,0,1.6L6.4,8l-6.1,6.1c-0.4,0.4-0.4,1.1,0,1.6C0.5,15.9,0.8,16,1.1,16c0.3,0,0.6-0.1,0.8-0.3L8,9.6l6.1,6.1 c0.2,0.2,0.5,0.3,0.8,0.3s0.6-0.1,0.8-0.3c0.4-0.4,0.4-1.1,0-1.6L9.6,8z"/> </svg> </td> <td class="col-sm-3 col-md-2" data-tr="Advanced troubleshooting"> <svg version="1.1" id="icon-close" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" width="16px" height="16px" viewBox="0 0 16 16" style="enable-background:new 0 0 16 16;" xml:space="preserve"> <path fill="#e5415e" d="M9.6,8l6.1-6.1c0.4-0.4,0.4-1.1,0-1.6c-0.4-0.4-1.1-0.4-1.6,0L8,6.4L1.9,0.3c-0.4-0.4-1.1-0.4-1.6,0 s-0.4,1.1,0,1.6L6.4,8l-6.1,6.1c-0.4,0.4-0.4,1.1,0,1.6C0.5,15.9,0.8,16,1.1,16c0.3,0,0.6-0.1,0.8-0.3L8,9.6l6.1,6.1 c0.2,0.2,0.5,0.3,0.8,0.3s0.6-0.1,0.8-0.3c0.4-0.4,0.4-1.1,0-1.6L9.6,8z"/> </svg> </td> <td class="col-sm-3 col-md-2" data-tr="Developer assistance"> <svg version="1.1" id="icon-checkmark" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" width="20px" height="20px" viewBox="0 0 20 20" style="enable-background:new 0 0 20 20;" xml:space="preserve"> <path fill="#5CB85C" d="M8.6,19c-0.4,0-0.8-0.2-1-0.5l-7.2-8C-0.2,10-0.1,9.1,0.5,8.6C1,8.1,1.9,8.1,2.4,8.7l6,6.7l9.1-13.7 c0.4-0.6,1.3-0.8,1.9-0.4c0.6,0.4,0.8,1.3,0.4,1.9L9.7,18.4c-0.2,0.4-0.6,0.6-1,0.6C8.6,19,8.6,19,8.6,19z"/> </svg> </td> </tr> </tbody> <tfoot> <tr> <td></td> <td></td> <td class="col-sm-3 col-md-2"> <form action="/cart/add" method="post"> <input type="hidden" name="id" value="21511163019342" data-variant-id /> <button type="submit" id="add-to-cart" class="btn btn-lg btn-success" name="add" data-ga-track-link data-ga-params='{"category": "BuyButton", "label": "" }' onclick="ga('send','event','Product','Click','AddToCart');"> Add to cart <span class="product__price" itemprop="price"> <span class="currency" itemprop="priceCurrency">$</span> 380 </span> </button> </form> </td> <td class="col-sm-3 col-md-2"> <form action="/cart/add" method="post"> <input type="hidden" name="id" value="21511163084878" data-variant-id /> <button type="submit" id="add-to-cart" class="btn btn-lg btn-success" name="add" data-ga-track-link data-ga-params='{"category": "BuyButton", "label": "" }' onclick="ga('send','event','Product','Click','AddToCart');"> Add to cart <span class="product__price" itemprop="price"> <span class="currency" itemprop="priceCurrency">$</span> 580 </span> </button> </form> </td> </tr> </tfoot> </table> </div> </div> <div class="row"> <div class="col-xs-12"> <p class="text-center text-info" style="padding-top: 20px"> <sup>*</sup> Care protection plans work for both customized and default templates, which were bought from Breezy Themes. If a customer or some third-party developer customizes it, we have the right to charge a payment for support services as our additional developer resources might be required. The charge may partly be covered by customization hours that are already provided in your Protection Plan. <br> The only exception here is the Premier plan since all bugs and issues are fixed even if you modify the code.</p> </div> </div> </div> </div> <div class="section"> <div class="container"> <div class="row"> <div class="col-sm-8 col-sm-offset-2"> <h2 class="h3 text-center">Frequently Asked Questions</h2> <div class="faq-accordion"> <div class="faq-accordion__item" data-accordion-item> <div class="faq-accordion__item-title" data-accordion-title>When should I purchase a Protection Plan?</div> <div class="faq-accordion__item-content" data-accordion-content>You should buy it within 3 months after the first purchase.</div> </div> <div class="faq-accordion__item" data-accordion-item> <div class="faq-accordion__item-title" data-accordion-title>Which next steps should be taken?</div> <div class="faq-accordion__item-content" data-accordion-content>You don’t need to do anything. You should contact us if you require something covered by your Care Protection Plan.</div> </div> <div class="faq-accordion__item" data-accordion-item> <div class="faq-accordion__item-title" data-accordion-title>Can we enjoy the benefits of Protection Plans if we customize the theme ourselves?</div> <div class="faq-accordion__item-content" data-accordion-content>Care protection plans work for both customized and default templates, which were bought from Breezy Themes. If a customer or some third-party developer customizes it, we have the right to charge a payment for support services as our additional developer resources might be required. The charge may partly be covered by customization hours that are provided in your Protection Plan. The only exception here is the Premier plan since all bugs and issues are fixed even if you modify the code.</div> </div> <div class="faq-accordion__item" data-accordion-item> <div class="faq-accordion__item-title" data-accordion-title>Can we use customization hours immediately after the first purchase?</div> <div class="faq-accordion__item-content" data-accordion-content>You can use customization hours included in your Protection plan after 3 months from your first purchase.</div> </div> </div> </div> </div> </div> </div> </div> </main> <footer class="footer"> <div class="container"> <div class="row"> <div class="col-md-2 copyright"> <p>© 2014—2024 Breezy Themes</p> <div class="partner-banner partner-banner--footer"> <img src="//www.breezythemes.com/cdn/shop/t/47/assets/partner.png?v=28901860821674560041603993375" alt="" /> </div> <p><br>Freshworks is a trademark or registered trademark of Freshworks, Inc. in the United States and/or other countries. Breezy Themes for Freshdesk is not affiliated with Freshworks, Inc. or its subsidiaries.</p> </div> <div class="col-sm-2"> <h6 class="footer-menu__title">Services</h6> <ul class="list-unstyled footer-menu"> <li><a href="/collections/freshdesk-themes" title="Themes collection" class="footer-menu__link ">Themes collection</a></li> <li><a href="/products/freshdesk-themes-installation" title="Free installation" class="footer-menu__link ">Free installation</a></li> <li><a href="/products/freshdesk-branding-and-customization" title="Customization" class="footer-menu__link ">Customization</a></li> <li><a href="/products/default-template-customization" title="Default template customization" class="footer-menu__link ">Default template customization</a></li> <li><a href="/products/multibrand-license" title="Multibrand License" class="footer-menu__link ">Multibrand License</a></li> <li><a href="/collections/extensions" title="Extensions" class="footer-menu__link ">Extensions</a></li> <li><a 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Not all themes support Freshservice features. Please check the list of features on a product page.</p> </div> </div> </div> </footer> <section class="cookies-bar" data-cookies-bar> <div class="container cookies-bar__layout"> <div class="cookies-bar__body"> We use cookies to provide you with a better service and for promotional purposes. By continuing to use this site you consent to our use of cookies as described in our <a href="https://checkout.shopify.com/8958082/policies/5665795.html" target="_blank"><strong>Privacy & Cookie Policy</strong></a>. </div> <button class="btn btn--white cookies-bar__btn" data-cookies-button>OK</button> </div> </section>  <div class="embeddedServiceInvitation" id="snapins_invite" inert="true" aria-live="assertive" role="dialog" aria-atomic="true"> <div class="embeddedServiceInvitationHeader" aria-labelledby="snapins_titletext" aria-describedby="snapins_bodytext"> <img id="embeddedServiceAvatar"></img> <span class="embeddedServiceTitleText" id="snapins_titletext">Need help?</span> <button type="button" id="closeInvite" class="embeddedServiceCloseIcon" aria-label="Exit invitation">×</button> </div> <div class="embeddedServiceInvitationBody"> <p id="snapins_bodytext">Let us know if you have any questions while you’re looking around.</p> </div> <div class="embeddedServiceInvitationFooter" aria-describedby="snapins_bodytext"> <button type="button" class="embeddedServiceActionButton" id="rejectInvite">Close</button> <button type="button" class="embeddedServiceActionButton" id="acceptInvite">Start Chat</button> </div> </div> <div class="page-with-quote-form"> <div class="quote-form__wrapper"> <button class="quote-form__cancel" data-quote-form-cancel> <svg class="quote-form__cancel-icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512.001 512.001" > <path d="M294.111 256.001L504.109 46.003c10.523-10.524 10.523-27.586 0-38.109-10.524-10.524-27.587-10.524-38.11 0L256 217.892 46.002 7.894C35.478-2.63 18.416-2.63 7.893 7.894s-10.524 27.586 0 38.109l209.998 209.998L7.893 465.999c-10.524 10.524-10.524 27.586 0 38.109 10.524 10.524 27.586 10.523 38.109 0L256 294.11l209.997 209.998c10.524 10.524 27.587 10.523 38.11 0 10.523-10.524 10.523-27.586 0-38.109L294.111 256.001z"></path> </svg> </button> <div class="quote-form__thank-you" data-quote-form-thank-you> <div class="quote-form__title">Thank you!</div> <div class="quote-form__text text-center"> <p>We’ll get back to you within 24 hours.</p> <p>In the meantime, you may look at the examples of <a href="https://www.breezythemes.com/pages/portfolio-with-freshdesk-and-freshservice-examples">Freshdesk support portals</a> we customized.</p> </div> <button class="btn btn-primary quote-form__button" data-quote-form-cancel type="button">Close</button> </div> <form id="quote-form" class="quote-form" onsubmit="ga('send','event','Contact','Send','Questionnaire');" novalidate> <input type="hidden" name="captcha_settings" value='{"keyname":"aaron10_v2","fallback":"true","orgId":"00D0Y000001jOUA","ts":""}' /> <input type="hidden" name="orgid" value="00D0Y000001jOUA" /> <input data-returl="" type="hidden" name="retURL"/> <input type="hidden" name="priority" value="Medium" /> <input type="hidden" name="status" value="New" /> <input type="hidden" name="origin" value="Questionnaire breezythemes.com" /> <input data-suborigin="" type="hidden" name="00N1n00000SZMvN" type="text" /> <input type="hidden" name="00N1n00000T8LpC" type="checkbox" value="1" /> <input type="hidden" class="hiddenRecaptcha required" name="hiddenRecaptcha" id="hiddenRecaptcha"> <div id="pagepiling" class="quote-form__list"> <div class="form-quote__section"> <div class="quote-form__list-item-wrapper"> <div class="quote-form__list-item quote-form__list-item--no-validation quote-form__list-item--start" > <h2 class="quote-form__title h2">Get a Personalized Solution for Your Support Portal</h2> <div class="quote-form__text"> <p>Answer 7 questions and get an exact quote. It will take 2-3 minutes, and you'll get a custom support portal solution that solves your business problems.</p> </div> <div class="quote-form__button-wrapper"> <button class="btn btn-primary quote-form__button" type="button"> Let’s get started </button> </div> </div> </div> </div> <div class="form-quote__section"> <div class="quote-form__list-item-wrapper"> <div class="quote-form__list-item quote-form__list-item--no-validation"> <div class="quote-form__input-wrapper"> <p class="quote-form__label"> <span class="quote-form__label-number"> <svg> <path d="M5 3.5v1.001H-.002v-1z"></path> <path d="M4.998 4L2.495 1.477 3.2.782 6.416 4 3.199 7.252l-.704-.709z" ></path> </svg> </span> </p> <span class="quote-form__label" data-input-label="helpcenter">What is your Support Portal URL, if you have one?</span> <input class="quote-form__input" placeholder="https://" name="helpcenter" /> <button class="btn btn-primary quote-form__button" type="button"> OK <span class="quote-form__button-icon"> <svg height="13" width="16" fill="#fff"> <path d="M14.293.293l1.414 1.414L5 12.414.293 7.707l1.414-1.414L5 9.586z" ></path> </svg> </span> </button> </div> </div> </div> </div> <div class="form-quote__section"> <div class="quote-form__list-item-wrapper"> <div class="quote-form__list-item"> <div class="quote-form__input-wrapper"> <p class="quote-form__label"> <span class="quote-form__label-number"> <svg> <path d="M5 3.5v1.001H-.002v-1z"></path> <path d="M4.998 4L2.495 1.477 3.2.782 6.416 4 3.199 7.252l-.704-.709z" ></path> </svg> </span> </p> <span class="quote-form__label" data-input-label="website">Where can we find your website? <span class="quote-form__required">*</span> </span> <input class="quote-form__input" placeholder="https://" name="website" /> <div class="quote-form__error-message"></div> <div class="quote-form__button-group"> <button class="btn btn-primary quote-form__button" type="button"> OK <span class="quote-form__button-icon"> <svg height="13" width="16" fill="#fff"> <path d="M14.293.293l1.414 1.414L5 12.414.293 7.707l1.414-1.414L5 9.586z" ></path> </svg> </span> </button> <button class="btn quote-form__button-prev" type="button"> <span class="quote-form__arrow-prev"> <svg viewBox="0 0 1 7" width="30" height="15"> <path d="M5 3.5v1.001H-.002v-1z"></path> <path d="M4.998 4L2.495 1.477 3.2.782 6.416 4 3.199 7.252l-.704-.709z" ></path> </svg> </span> Previous Question </button> </div> </div> </div> </div> </div> <div class="form-quote__section"> <div class="quote-form__list-item-wrapper"> <div class="quote-form__list-item quote-form__list-item--no-validation"> <p class="quote-form__label"> <span class="quote-form__label-number"> <svg> <path d="M5 3.5v1.001H-.002v-1z"></path> <path d="M4.998 4L2.495 1.477 3.2.782 6.416 4 3.199 7.252l-.704-.709z" ></path> </svg> </span> <span data-input-label="mockupDesign"> Do you have a mockup for a new design of the support portal? </span> </p> <div class="quote-form__input-group quote-form__input-group--third"> <input id="toggle-mockup-1" class="quote-form__input quote-form__toggle" name="mockupDesign" value="yes" type="radio" /> <label for="toggle-mockup-1" class="quote-form__toggle-label" > <div class="quote-form__toggle-label-text"> <span>Yes</span> <svg class="quote-form__toggle-checkmark" height="13" width="16" fill="#47525c" > <path d="M14.293.293l1.414 1.414L5 12.414.293 7.707l1.414-1.414L5 9.586z" ></path> </svg> </div> </label> <input id="toggle-mockup-2" class="quote-form__toggle" name="mockupDesign" value="no" type="radio" /> <label for="toggle-mockup-2" class="quote-form__toggle-label" > <div class="quote-form__toggle-label-text"> No <svg class="quote-form__toggle-checkmark" height="13" width="16" fill="#47525c" > <path d="M14.293.293l1.414 1.414L5 12.414.293 7.707l1.414-1.414L5 9.586z" ></path> </svg> </div> </label> </div> <div class="quote-form__button-group"> <button class="btn quote-form__button-prev" type="button"> <span class="quote-form__arrow-prev"> <svg viewBox="0 0 1 7" width="30" height="15"> <path d="M5 3.5v1.001H-.002v-1z"></path> <path d="M4.998 4L2.495 1.477 3.2.782 6.416 4 3.199 7.252l-.704-.709z" ></path> </svg> </span> Previous Question </button> </div> </div> </div> </div> <div class="form-quote__section"> <div class="quote-form__list-item-wrapper"> <div class="quote-form__list-item quote-form__list-item--no-validation"> <p class="quote-form__label"> <span class="quote-form__label-number"> <svg> <path d="M5 3.5v1.001H-.002v-1z"></path> <path d="M4.998 4L2.495 1.477 3.2.782 6.416 4 3.199 7.252l-.704-.709z" ></path> </svg> </span> <span data-input-label="requests"> What problems do you want to solve with the support portal? </span> </p> <p class="quote-form__text"> The better you describe your current situation, the more personalized solution we’ll offer you. </p> <textarea class="quote-form__input quote-form__field" data-quote-field placeholder="Type your answer here..." rows="1" name="requests" ></textarea> <div class="quote-form__button-group"> <button class="btn btn-primary quote-form__button" type="button"> OK <span class="quote-form__button-icon"> <svg height="13" width="16" fill="#fff"> <path d="M14.293.293l1.414 1.414L5 12.414.293 7.707l1.414-1.414L5 9.586z" ></path> </svg> </span> </button> <button class="btn quote-form__button-prev" type="button"> <span class="quote-form__arrow-prev"> <svg viewBox="0 0 1 7" width="30" height="15"> <path d="M5 3.5v1.001H-.002v-1z"></path> <path d="M4.998 4L2.495 1.477 3.2.782 6.416 4 3.199 7.252l-.704-.709z" ></path> </svg> </span> Previous Question </button> </div> </div> </div> </div> <div class="form-quote__section"> <div class="quote-form__list-item-wrapper"> <div class="quote-form__list-item quote-form__list-item--no-validation"> <p class="quote-form__label"> <span class="quote-form__label-number"> <svg> <path d="M5 3.5v1.001H-.002v-1z"></path> <path d="M4.998 4L2.495 1.477 3.2.782 6.416 4 3.199 7.252l-.704-.709z" ></path> </svg> </span> <span data-input-label="features"> What is important to you in this support portal project? </span> </p> <p class="quote-form__text"> Please describe what is important to you to make a decision <nobr>(except the price).</nobr> </p> <textarea class="quote-form__input quote-form__field" data-quote-field placeholder="Type your answer here..." rows="1" name="features" ></textarea> <div class="quote-form__error-message"></div> <div class="quote-form__button-group"> <button class="btn btn-primary quote-form__button" type="button"> OK <span class="quote-form__button-icon"> <svg height="13" width="16" fill="#fff"> <path d="M14.293.293l1.414 1.414L5 12.414.293 7.707l1.414-1.414L5 9.586z" ></path> </svg> </span> </button> <button class="btn quote-form__button-prev" type="button"> <span class="quote-form__arrow-prev"> <svg viewBox="0 0 1 7" width="30" height="15"> <path d="M5 3.5v1.001H-.002v-1z"></path> <path d="M4.998 4L2.495 1.477 3.2.782 6.416 4 3.199 7.252l-.704-.709z" ></path> </svg> </span> Previous Question </button> </div> </div> </div> </div> <div class="form-quote__section pp-scrollable"> <div class="quote-form__list-item-wrapper"> <div class="quote-form__list-item quote-form__list-item--no-validation" > <p class="quote-form__label"> <span class="quote-form__label-number"> <svg> <path d="M5 3.5v1.001H-.002v-1z"></path> <path d="M4.998 4L2.495 1.477 3.2.782 6.416 4 3.199 7.252l-.704-.709z" ></path> </svg> </span> <span data-input-label="theme"> Which of our <a class="quote-form__link" href="https://www.breezythemes.com/collections/freshdesk-themes" rel="noopener noreferrer" target="_blank" >themes</a> would suit your brand best? </span> </p> <p class="quote-form__text"> Choose as many themes as you like. You may skip the question if you aren’t sure. </p> <div class="quote-form__input-group quote-form__input-group--half" > <input id="freshdesk-theme-breezy-plus" class="quote-form__toggle " name="theme" value="Breezy Plus" type="checkbox" /> <label for="freshdesk-theme-breezy-plus" class="quote-form__toggle-label quote-form__toggle-label--theme" > <div class="quote-form__toggle-label-img-wrapper"> <img class="quote-form__toggle-label-img lazyload" data-src="//www.breezythemes.com/cdn/shop/products/breezy-plus_1_600x.png?v=1644581872" /> </div> <div class="quote-form__toggle-label-text"> Breezy Plus </div> <div class="quote-form__toggle-checkmark-wrapper"> <svg class="quote-form__toggle-checkmark" height="13" width="16" fill="#fff" > <path d="M14.293.293l1.414 1.414L5 12.414.293 7.707l1.414-1.414L5 9.586z" ></path> </svg> </div> </label> <input id="freshdesk-theme-frio" class="quote-form__toggle " name="theme" value="Frio" type="checkbox" /> <label for="freshdesk-theme-frio" class="quote-form__toggle-label quote-form__toggle-label--theme" > <div class="quote-form__toggle-label-img-wrapper"> <img class="quote-form__toggle-label-img lazyload" data-src="//www.breezythemes.com/cdn/shop/products/home.1344_60986537-eb94-405a-a906-b3fea4e34afe_600x.png?v=1554101523" /> </div> <div class="quote-form__toggle-label-text"> Frio </div> <div class="quote-form__toggle-checkmark-wrapper"> <svg class="quote-form__toggle-checkmark" height="13" width="16" fill="#fff" > <path d="M14.293.293l1.414 1.414L5 12.414.293 7.707l1.414-1.414L5 9.586z" ></path> </svg> </div> </label> <input id="freshdesk-theme-barren" class="quote-form__toggle " name="theme" value="Barren" type="checkbox" /> <label for="freshdesk-theme-barren" class="quote-form__toggle-label quote-form__toggle-label--theme" > <div class="quote-form__toggle-label-img-wrapper"> <img class="quote-form__toggle-label-img lazyload" data-src="//www.breezythemes.com/cdn/shop/products/home.1344_aa285c98-6a2d-497a-94b3-bf5d75b36203_600x.png?v=1554181950" /> </div> <div class="quote-form__toggle-label-text"> Barren </div> <div class="quote-form__toggle-checkmark-wrapper"> <svg class="quote-form__toggle-checkmark" height="13" width="16" fill="#fff" > <path d="M14.293.293l1.414 1.414L5 12.414.293 7.707l1.414-1.414L5 9.586z" ></path> </svg> </div> </label> <input id="moose" class="quote-form__toggle " name="theme" value="Moose" type="checkbox" /> <label for="moose" class="quote-form__toggle-label quote-form__toggle-label--theme" > <div class="quote-form__toggle-label-img-wrapper"> <img class="quote-form__toggle-label-img lazyload" data-src="//www.breezythemes.com/cdn/shop/products/moose.breezythemes.com_support_home_600x.png?v=1604950525" /> </div> <div class="quote-form__toggle-label-text"> Moose </div> <div class="quote-form__toggle-checkmark-wrapper"> <svg class="quote-form__toggle-checkmark" height="13" width="16" fill="#fff" > <path d="M14.293.293l1.414 1.414L5 12.414.293 7.707l1.414-1.414L5 9.586z" ></path> </svg> </div> </label> </div> <div class="quote-form__button-group" style="margin-bottom: 50px;"> <button onclick="ga('send','event','Questionnaire','Click','ThemeSelect');" class="btn btn-primary quote-form__button" type="button"> OK <span class="quote-form__button-icon"> <svg height="13" width="16" fill="#fff"> <path d="M14.293.293l1.414 1.414L5 12.414.293 7.707l1.414-1.414L5 9.586z" ></path> </svg> </span> </button> <button class="btn quote-form__button-prev" type="button"> <span class="quote-form__arrow-prev"> <svg viewBox="0 0 1 7" width="30" height="15"> <path d="M5 3.5v1.001H-.002v-1z"></path> <path d="M4.998 4L2.495 1.477 3.2.782 6.416 4 3.199 7.252l-.704-.709z" ></path> </svg> </span> Previous Question </button> </div> </div> </div> </div> <div class="form-quote__section"> <div class="quote-form__list-item-wrapper"> <div class="quote-form__list-item"> <p class="quote-form__label"> <span class="quote-form__label-number"> <svg> <path d="M5 3.5v1.001H-.002v-1z"></path> <path d="M4.998 4L2.495 1.477 3.2.782 6.416 4 3.199 7.252l-.704-.709z"></path> </svg> </span> <span data-input-label="budget"> What is your budget range for this project? </span>  <p class="quote-form__text">The higher the budget is, the more customized your support portal can be. Lower budgets allow you to get more standard changes.</p> </p> <div class="quote-form__input-group quote-form__input-group--half"> <input id="toggle-budget-1" class="quote-form__input quote-form__toggle " name="budget" value="$1,000 or less" type="radio" /> <label for="toggle-budget-1" class="quote-form__toggle-label" > <div class="quote-form__toggle-label-text"> $1,000 or less <svg class="quote-form__toggle-checkmark" height="13" width="16" fill="#47525c" > <path d="M14.293.293l1.414 1.414L5 12.414.293 7.707l1.414-1.414L5 9.586z" ></path> </svg> </div> </label> <input id="toggle-budget-3" class="quote-form__toggle " name="budget" value="$1,000 - $3,000" type="radio" /> <label for="toggle-budget-3" class="quote-form__toggle-label" > <div class="quote-form__toggle-label-text"> $1,000 - $3,000 <svg class="quote-form__toggle-checkmark" height="13" width="16" fill="#47525c" > <path d="M14.293.293l1.414 1.414L5 12.414.293 7.707l1.414-1.414L5 9.586z" ></path> </svg> </div> </label> <input id="toggle-budget-4" class="quote-form__toggle " name="budget" value="$3,000 or more" type="radio" /> <label for="toggle-budget-4" class="quote-form__toggle-label" > <div class="quote-form__toggle-label-text"> $3,000 or more <svg class="quote-form__toggle-checkmark" height="13" width="16" fill="#47525c" > <path d="M14.293.293l1.414 1.414L5 12.414.293 7.707l1.414-1.414L5 9.586z" ></path> </svg> </div> </label> <input id="toggle-budget-5" class="quote-form__toggle " name="budget" value="I don't know" type="radio" /> <label for="toggle-budget-5" class="quote-form__toggle-label" > <div class="quote-form__toggle-label-text"> I don't know <svg class="quote-form__toggle-checkmark" height="13" width="16" fill="#47525c" > <path d="M14.293.293l1.414 1.414L5 12.414.293 7.707l1.414-1.414L5 9.586z" ></path> </svg> </div> </label> </div> <div class="quote-form__button-group"> <button class="btn quote-form__button-prev" type="button"> <span class="quote-form__arrow-prev"> <svg viewBox="0 0 1 7" width="30" height="15"> <path d="M5 3.5v1.001H-.002v-1z"></path> <path d="M4.998 4L2.495 1.477 3.2.782 6.416 4 3.199 7.252l-.704-.709z" ></path> </svg> </span> Previous Question </button> </div> </div> </div> </div> <div class="form-quote__section pp-scrollable pp-scrollable--custom"> <div class="quote-form__list-item-wrapper"> <div class="quote-form__list-item"> <p class="quote-form__label"> <span class="quote-form__title h2"> Enter your corporate email to get your personalized solution and quote </span> </p> <span class="quote-form__label quote-form__label--input" data-input-label="email">Email <span class="quote-form__required">*</span> </span> <input class="quote-form__input" placeholder="Type your corporate email here..." name="email" /> <div class="quote-form__error-message"></div> <span class="quote-form__label quote-form__label--input" data-input-label="name">Name</span> <input class="quote-form__input" placeholder="Type your name here..." name="name" /> <span class="quote-form__label quote-form__label--input" data-input-label="phone">Phone number (optional)</span> <input class="quote-form__input" placeholder="Type your number here..." name="phone" /> <div class="quote-form__button-group"> <button class="btn btn-primary quote-form__button" type="button"> OK <span class="quote-form__button-icon"> <svg height="13" width="16" fill="#fff"> <path d="M14.293.293l1.414 1.414L5 12.414.293 7.707l1.414-1.414L5 9.586z" ></path> </svg> </span> </button> <button class="btn quote-form__button-prev" type="button"> <span class="quote-form__arrow-prev"> <svg viewBox="0 0 1 7" width="30" height="15"> <path d="M5 3.5v1.001H-.002v-1z"></path> <path d="M4.998 4L2.495 1.477 3.2.782 6.416 4 3.199 7.252l-.704-.709z" ></path> </svg> </span> Previous Question </button> </div> </div> </div> </div> <div class="form-quote__section"> <div class="quote-form__list-item-wrapper"> <div class="quote-form__list-item quote-form__list-item--submit"> <div 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