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.Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons 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Zlepšite svoju zákaznícku podporu a objavte výhody nášho multi-kanálového helpdesk softvéru. Navštívte nás teraz!" class="urlslab-seo-meta-tag"><meta name="twitter:image" content="https://assets.flowhunt.io/screenshots/9608bd9f8fa64954/5f12c41c391f6ce1/1728916575_1366.webp" class="urlslab-seo-meta-tag"></head> <body class="archive post-type-archive post-type-archive-ms_templates elementor-default elementor-kit-16001"> <div id="app" class="liveagentWeb"> <header class="Header urlslab-skip-keywords urlslab-skip-fragment"> <div class="wrapper"> <div class="Header__logo urlslab-skip-lazy"> <a href="/" title="LiveAgent" hreflang="sk-SK" onover-preload="1"> <img src="https://www.liveagent.sk/app/themes/liveagent/assets/images/logo_liveagent.svg" width="121" height="30" alt="LiveAgent" class="urlslab-skip-lazy" urlslab-id="0"> </a> </div> <div class="Header__items"> <div class="Header__mobile__hamburger"> <span class="line"></span> <span class="line"></span> <span class="line"></span> </div> <div class="Header__navigation"> <div class="menu-header-navigation-2-slovak-container"><ul id="menu-header-navigation-2-slovak" class="nav"><li id="menu-item-169991" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-169991"><a href="#" title="Získajte profesionálne emailové šablóny zdarma pre marketing, predaj, live chat a help desk s LiveAgent. Zlepšite svoju zákaznícku podporu a objavte výhody nášho multi-kanálového helpdesk softvéru. Navštívte nás teraz!" hreflang="sk-SK">Produkt</a> <ul class="sub-menu"> <li id="menu-item-169992" class="label-overview menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-169992"><a href="#" title="Získajte profesionálne emailové šablóny zdarma pre marketing, predaj, live chat a help desk s LiveAgent. Zlepšite svoju zákaznícku podporu a objavte výhody nášho multi-kanálového helpdesk softvéru. Navštívte nás teraz!" hreflang="sk-SK">Prehľad</a> <ul class="sub-menu"> <li id="menu-item-916151" class="icn-menu-tour menu-item menu-item-type-post_type menu-item-object-page menu-item-916151"><svg class="icon icon-menu-tour"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-tour"></use></svg><a href="https://www.liveagent.sk/prehliadka/" title="Začnite bezplatnú 30-dňovú skúšku LiveAgent a zlepšite zákaznícky servis s viac ako 130 funkciami a 200+ integráciami!" hreflang="sk-SK" onover-preload="1">Prehliadka<div class="menu-item-description">Všeobecný prehľad možností, ktoré ponúka LiveAgent</div></a> <div data-ytid="3zYfDwqNj0U" data-lightbox="youtube" class="Header__navigation__promo" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/tour_video.png"> <div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Product Tour"><meta itemprop="description" content="See LiveAgent from both the agent and customer point of view so you can get a taste of how it is to work with our help desk software. Our video will guide you through basic customization options, live chat implementation, reporting, and more. Having a tool like LiveAgent in your arsenal is the key to improving customer satisfaction and increasing sales. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Royalty-free music: https://www.bensound.com/royalty-free-music/track/creative-minds Have any questions? Contact us at https://www.liveagent.com/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/3zYfDwqNj0U/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=3zYfDwqNj0U"><link itemprop="embedUrl" content="https://www.youtube.com/embed/3zYfDwqNj0U"><meta itemprop="duration" content="P0Y0M0DT0H0M145S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></div> <script> ( () => { const tourVideo = document.querySelector("li > .Header__navigation__promo"); if(tourVideo) { const parent = tourVideo.closest("li"); parent.insertAdjacentElement("afterend", tourVideo); } } )(); </script></li> </ul> </li> <li id="menu-item-169993" class="label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-169993"><a href="#" title="Získajte profesionálne emailové šablóny zdarma pre marketing, predaj, live chat a help desk s LiveAgent. Zlepšite svoju zákaznícku podporu a objavte výhody nášho multi-kanálového helpdesk softvéru. Navštívte nás teraz!" hreflang="sk-SK">Produkt</a> <ul class="sub-menu"> <li id="menu-item-916152" class="icn-menu-help-desk menu-item menu-item-type-post_type menu-item-object-page menu-item-916152"><svg class="icon icon-menu-help-desk"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-help-desk"></use></svg><a href="https://www.liveagent.sk/helpdesk-softver/" title="Vylepšite zákaznícky servis s top helpdesk softvérom 2024. LiveAgent: žiadne poplatky, 24/7 podpora, skúšobná verzia zdarma." hreflang="sk-SK" onover-preload="1">Helpdesk<div class="menu-item-description">Viackanálová platforma zákazníckej podpory</div></a></li> <li id="menu-item-916153" class="icn-menu-ticketing menu-item menu-item-type-post_type menu-item-object-page menu-item-916153"><svg class="icon icon-menu-ticketing"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-ticketing"></use></svg><a href="https://www.liveagent.sk/tiketing-softver/" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK" onover-preload="1">Tiketing<div class="menu-item-description">Pokročilý tiketovací systém</div></a></li> <li id="menu-item-170032" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-170032"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-live-chat"></use></svg><a href="https://www.liveagent.sk/live-chat-softver/" title="Zažite vynikajúcu zákaznícku podporu s LiveAgent live chat softvérom, ktorý zvyšuje angažovanosť klientov bez poplatkov za nastavenie a potreby kreditnej karty. Vyskúšajte 14-dňovú bezplatnú verziu a objavte, prečo viac než 35,000 spoločností dôveruje našim pokročilým funkciám pre okamžité pripojenie a zlepšenie spokojnosti zákazníkov. Začnite teraz!" hreflang="sk-SK" onover-preload="1">Live chat<div class="menu-item-description">Najrýchlejší live chat na trhu</div></a></li> </ul> </li> <li id="menu-item-170012" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-170012"><a href="#" title="Získajte profesionálne emailové šablóny zdarma pre marketing, predaj, live chat a help desk s LiveAgent. Zlepšite svoju zákaznícku podporu a objavte výhody nášho multi-kanálového helpdesk softvéru. Navštívte nás teraz!" hreflang="sk-SK">sub</a> <ul class="sub-menu"> <li id="menu-item-916154" class="icn-thumbsup menu-item menu-item-type-post_type menu-item-object-page menu-item-916154"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#thumbsup"></use></svg><a href="https://www.liveagent.sk/zakaznicka-podpora-na-socialnych-sietach/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sk-SK" onover-preload="1">Sociálne siete<div class="menu-item-description">Odpovedajte svojim fanúšikom priamo z LiveAgenta</div></a></li> <li id="menu-item-751144" class="icn-phone menu-item menu-item-type-custom menu-item-object-custom menu-item-751144"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#phone"></use></svg><a href="https://www.liveagent.sk/call-center-software/" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK" onover-preload="1">Call centrum<div class="menu-item-description">Vstavaný softvér call centra</div></a></li> <li id="menu-item-916184" class="icn-lightbulb menu-item menu-item-type-post_type menu-item-object-page menu-item-916184"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#lightbulb"></use></svg><a href="https://www.liveagent.sk/liveagent-softver-bazy-znalosti/" title="Ohúrte zákazníkov rýchlymi odpoveďami! Vytvárajte a spravujte znalostné bázy s LiveAgent bez poplatkov a kreditnej karty." hreflang="sk-SK" onover-preload="1">Báza znalostí<div class="menu-item-description">Poskytujte možnosti samoobsluhy</div></a></li> </ul> </li> <li id="menu-item-169994" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-169994"><a href="#" title="Získajte profesionálne emailové šablóny zdarma pre marketing, predaj, live chat a help desk s LiveAgent. Zlepšite svoju zákaznícku podporu a objavte výhody nášho multi-kanálového helpdesk softvéru. Navštívte nás teraz!" hreflang="sk-SK">Možnosti použitia</a> <ul class="sub-menu"> <li id="menu-item-170341" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-170341"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-business-solutions"></use></svg><a href="https://www.liveagent.sk/podnik/" title="Objavte, ako sa LiveAgent prispôsobuje rôznym obchodným modelom a zlepšuje zákaznícku podporu. Vyskúšajte bezplatnú 14 alebo 30-dňovú skúšobnú verziu bez potreby kreditnej karty a pridajte sa k spoločnostiam ako Huawei či BMW, ktoré už dôverujú tomuto softvéru. Preskúmajte, prečo je LiveAgent top voľbou pre agentúry, veľké podniky, startupy a ďalšie." hreflang="sk-SK" onover-preload="1">Riešenia pre podniky<div class="menu-item-description">Rôzne spoločnosti, rôzne riešenia</div></a></li> <li id="menu-item-170340" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-170340"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#shop"></use></svg><a href="https://www.liveagent.sk/odvetvie/" title="LiveAgent: Žiadny inštalačný poplatok, 24/7 podpora, vylepšite CX a skráťte čas odozvy. Začnite s 1 mesačnou skúšobnou verziou zdarma!" hreflang="sk-SK" onover-preload="1">Riešenia pre odvetvia<div class="menu-item-description">Prispôsobte LiveAgent svojmu odvetviu</div></a></li> <li id="menu-item-751146" class="icn-menu-use-cases menu-item menu-item-type-custom menu-item-object-custom menu-item-751146"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-use-cases"></use></svg><a href="/uspesne-pribehy/" title="LiveAgent is a company that offers customer support portal, data migration, and product changes. They have various popular software, including phone systems and helpdesk software. The company also provides a blog, dictionary, academy, webinars, and cost calculator for customer assistance. LiveAgent provides contact information for their sales department, social media, and newsletter subscription. They are currently creating an information dashboard for their customers and are in the process of installing it." hreflang="sk-SK" onover-preload="1">Prípady použitia<div class="menu-item-description">Jeden produkt, mnoho scenárov použitia</div></a></li> </ul> </li> <li id="menu-item-169995" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-169995"><a href="#" title="Získajte profesionálne emailové šablóny zdarma pre marketing, predaj, live chat a help desk s LiveAgent. Zlepšite svoju zákaznícku podporu a objavte výhody nášho multi-kanálového helpdesk softvéru. Navštívte nás teraz!" hreflang="sk-SK">Integrácie</a> <ul class="sub-menu"> <li id="menu-item-950150" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-950150"><a href="https://www.liveagent.com/integrations/whatsapp/" title="LiveAgent offers a WhatsApp integration that allows users to easily answer WhatsApp messages from their LiveAgent dashboard." hreflang="en-US" onover-preload="1">WhatsApp</a></li> <li id="menu-item-751147" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-751147"><a href="https://www.liveagent.com/integrations/wordpress/" title="Get your customer support to the next level on your Wordpress sites. Wordpress integration for LiveAgent allows you to place a chat button on your websites." hreflang="en-US" onover-preload="1">WordPress</a></li> <li id="menu-item-751148" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-751148"><a href="https://www.liveagent.com/integrations/prestashop/" title="Discover how to enhance your Prestashop eCommerce store with LiveAgent's seamless integration. Enjoy benefits like instant communication through live chat, efficient order tracking, and a comprehensive dashboard—all aimed at boosting customer satisfaction. Start your free trial today and join over 250,000 online stores leveraging Prestashop's open-source solutions." hreflang="en-US" onover-preload="1">Prestashop</a></li> <li id="menu-item-751149" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-751149"><a href="https://www.liveagent.com/integrations/magento/" title="Integrate Magento 2 into LiveAgent and increase your workflow. Tickets will keep track of customer orders and you can use a single platform." hreflang="en-US" onover-preload="1">Magento</a></li> <li id="menu-item-751150" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-751150"><a href="https://www.liveagent.com/integrations/shopify/" title="Discover seamless Shopify integration with LiveAgent to enhance your eCommerce store's customer support. Effortlessly set up live chat and phone support to boost customer engagement and satisfaction. Enjoy easy navigation, save time and money, and transform leads into loyal customers. Explore both native and Zapier integration options. Start your free trial today!" hreflang="en-US" onover-preload="1">Shopify</a></li> <li id="menu-item-751151" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-751151"><a href="https://www.liveagent.com/integrations/mailchimp/" title="A ticketing software can do much more with Mailchimp integration for LiveAgent. Mailchimp integration allows you to manage contacts from your help desk." hreflang="en-US" onover-preload="1">Mailchimp</a></li> <li id="menu-item-751152" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-751152"><a href="https://www.liveagent.com/integrations/pipedrive/" title="Discover how to enhance your sales process with the PipeDrive integration for LiveAgent. Effortlessly manage leads, track communications, and automate workflows to boost your sales team's performance. Seamlessly register and view deals within your LiveAgent dashboard and streamline your workflow with ease. Explore native and Zapier integration options to suit your needs and start optimizing your sales strategy today!" hreflang="en-US" onover-preload="1">Pipedrive</a></li> <li id="menu-item-751153" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-751153"><a href="https://www.liveagent.com/integrations/slack/" title="Integrate Slack with LiveAgent to enhance team collaboration and streamline customer service. Receive automatic notifications for ticket updates directly in Slack, ensuring you never miss an important message. Set up custom alerts and leverage seamless integration via native options or Zapier. Discover the power of combining Slack's real-time messaging with LiveAgent's customer support capabilities. Visit for a free trial and elevate your team's efficiency today!" hreflang="en-US" onover-preload="1">Slack</a></li> <li id="menu-item-169996" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-169996"><a href="/integracie/" title="Maximalizujte hodnotu svojho help desk softvéru s LiveAgent integráciami a zlepšite zákaznícku spokojnosť. Začnite teraz!" hreflang="sk-SK" onover-preload="1">Viac integrácií</a></li> </ul> </li> </ul> </li> <li id="menu-item-170017" class="menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor menu-item-has-children menu-item-170017"><a href="#" title="Získajte profesionálne emailové šablóny zdarma pre marketing, predaj, live chat a help desk s LiveAgent. Zlepšite svoju zákaznícku podporu a objavte výhody nášho multi-kanálového helpdesk softvéru. Navštívte nás teraz!" hreflang="sk-SK">Zdroje</a> <ul class="sub-menu"> <li id="menu-item-169997" class="label-learn menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor current-menu-parent menu-item-has-children menu-item-169997"><a href="#" title="Získajte profesionálne emailové šablóny zdarma pre marketing, predaj, live chat a help desk s LiveAgent. Zlepšite svoju zákaznícku podporu a objavte výhody nášho multi-kanálového helpdesk softvéru. Navštívte nás teraz!" hreflang="sk-SK">Vedomosti</a> <ul class="sub-menu"> <li id="menu-item-169998" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-169998"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#graduation"></use></svg><a href="/akademia/" title="Zlepšite svoj zákaznícky servis s LiveAgent Akadémiou - jediným zdrojom, ktorý potrebujete! Vyskúšajte 14-dňovú skúšobnú verziu zdarma." hreflang="sk-SK" onover-preload="1">Akadémia<div class="menu-item-description">Staňte sa expertom v oblasti zákazníckych služieb</div></a></li> <li id="menu-item-169999" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom current-menu-item menu-item-169999"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-templates"></use></svg><a href="/sablony/" aria-current="page" title="Získajte profesionálne emailové šablóny zdarma pre marketing, predaj, live chat a help desk s LiveAgent. Zlepšite svoju zákaznícku podporu a objavte výhody nášho multi-kanálového helpdesk softvéru. Navštívte nás teraz!" hreflang="sk-SK">Šablóny<div class="menu-item-description">Prispôsobiteľné šablóny pre každú príležitosť</div></a></li> <li id="menu-item-751156" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-751156"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-checklists"></use></svg><a href="https://www.liveagent.com/checklists/" title="Explore LiveAgent's detailed checklists to streamline workflows and boost efficiency across call centers, customer service, HR, and marketing." hreflang="en-US" onover-preload="1">Kontrolné zoznamy<div class="menu-item-description">Ako správne postupovať</div></a></li> </ul> </li> <li id="menu-item-170010" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-170010"><a href="#" title="Získajte profesionálne emailové šablóny zdarma pre marketing, predaj, live chat a help desk s LiveAgent. Zlepšite svoju zákaznícku podporu a objavte výhody nášho multi-kanálového helpdesk softvéru. Navštívte nás teraz!" hreflang="sk-SK">sub</a> <ul class="sub-menu"> <li id="menu-item-170001" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-170001"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#pencil"></use></svg><a href="/blog/" title="Stay updated with the latest in customer service and help desk software on the LiveAgent blog. Discover tips for enhancing customer satisfaction and productivity with our top-rated, affordable solutions. Join our community and start your free trial today!" hreflang="sk-SK" onover-preload="1">Blog<div class="menu-item-description">Novinky o zákazníckom servise a produkte LiveAgent</div></a></li> <li id="menu-item-170002" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-170002"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-glossary"></use></svg><a href="/slovnik-zakaznickej-podpory/" title="Získajte komplexný slovník zákazníckej podpory a začnite poskytovať vynikajúci servis s LiveAgent. Skúste 14-dňovú skúšobnú verziu!" hreflang="sk-SK" onover-preload="1">Slovník<div class="menu-item-description">Naučte sa terminológiu zákazníckeho servisu</div></a></li> <li id="menu-item-170003" class="icn-menu-directory menu-item menu-item-type-custom menu-item-object-custom menu-item-170003"><svg class="icon icon-menu-directory"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-directory"></use></svg><a href="/adresar/" title="Explore LiveAgent directories for seamless customer support connections and integrations. Enhance your service with our top tools!" hreflang="sk-SK" onover-preload="1">Adresár<div class="menu-item-description">Komplexný zoznam kontaktov technickej podpory</div></a></li> </ul> </li> <li id="menu-item-170011" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-170011"><a href="#" title="Získajte profesionálne emailové šablóny zdarma pre marketing, predaj, live chat a help desk s LiveAgent. Zlepšite svoju zákaznícku podporu a objavte výhody nášho multi-kanálového helpdesk softvéru. Navštívte nás teraz!" hreflang="sk-SK">sub</a> <ul class="sub-menu"> <li id="menu-item-170026" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-170026"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-typing-test"></use></svg><a href="https://www.liveagent.sk/test-pisania/" title="Zvýšte rýchlosť písania s naším testom a zlepšite produktivitu. Otestujte svoje schopnosti a prekvapte zákazníkov bleskovými odpoveďami!" hreflang="sk-SK" onover-preload="1">Test písania<div class="menu-item-description">Zlepšite rýchlosť svojho písania</div></a></li> <li id="menu-item-868310" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-868310"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-reviews"></use></svg><a href="https://www.liveagent.com/reviews/" title="Find the best software for customer service with comprehensive reviews and feature tests. LiveAgent offers a variety of communication channels for your business. Accept our cookies and schedule a demo to learn more." hreflang="en-US" onover-preload="1">Recenzie<div class="menu-item-description">Pozrite si recenzie funkcií softvérov</div></a></li> <li id="menu-item-751157" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-751157"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Portál podpory<div class="menu-item-description">Články Ako na to a návody</div></a></li> </ul> </li> <li id="menu-item-170019" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-170019"><a href="#" title="Získajte profesionálne emailové šablóny zdarma pre marketing, predaj, live chat a help desk s LiveAgent. Zlepšite svoju zákaznícku podporu a objavte výhody nášho multi-kanálového helpdesk softvéru. Navštívte nás teraz!" hreflang="sk-SK">Spoločnosť</a> <ul class="sub-menu"> <li id="menu-item-340012" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-340012"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#heart"></use></svg><a href="https://www.liveagent.sk/o-nas/o-liveagentovi/" title="LiveAgent poskytuje inovatívny help desk softvér pre zákaznícku podporu s viac ako 150M používateľmi a 40K firmami. Skúste zdarma!" hreflang="sk-SK" onover-preload="1">O nás<div class="menu-item-description">Spoznajte tím, ktorý stojí za produktom</div></a></li> <li id="menu-item-213983" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-213983"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#trophy"></use></svg><a href="https://www.liveagent.sk/ocenenia/" title="Skvelý zákaznícky servis začína lepším help desk softvérom. Začnite 14-dňovú skúšobnú verziu zdarma a neskôr prejdite na jeden z platených plánov začínajúcich na 15$ / mesiac" hreflang="sk-SK" onover-preload="1">Ocenenia<div class="menu-item-description">Naše ocenenia a úspechy</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-170009" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-170009"><a href="/funkcie/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="sk-SK" onover-preload="1">Funkcie</a></li> <li id="menu-item-803049" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803049"><a href="/cennik/" title="Platené programy LiveAgent od 9 USD/mesačne. Získajte 2 mesiace zdarma s ročným účtovaním. Skúšobná verzia bez kreditky!" hreflang="sk-SK" onover-preload="1">Cenník</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="https://www.liveagent.sk/skusobna-verzia/" class="Button Button--full" title="Viac než 35.000 spoločností po celom svete používa softvér LiveAgent pre poskytovanie lepšieho zákazníckeho servisu. Registrácia vám zaberie menej než 60 sekúnd. Na začiatok nevyžadujeme kreditné karty." hreflang="sk-SK" onover-preload="1"> <span>Bezplatná skúšobná verzia</span> </a> <a href="/prihlasenie/" class="Button Button--login" title="Prihláste sa do svojho LiveAgent účtu na našej stránke. Nemáte účet? Vytvorte si ho za menej než 60 sekúnd a pripojte sa k viac než 35,000 spoločnostiam, ktoré zlepšujú zákaznícky servis s LiveAgent. Využite funkcie ako kontaktné formuláre a organizujte pracovné postupy pomocou značiek." hreflang="sk-SK" onover-preload="1"> <span>Prihlásiť sa</span> <span class="tooltip">Prihlásiť sa</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/ukazka-softveru/" class="Button Button--outline" title="Naplánujte si bezplatnú ukážku softvéru LiveAgent a objavte, ako môže vášmu podnikaniu pomôcť zlepšiť zákaznícku spokojnosť a zvýšiť predaje. Personalizované demo vám ukáže funkcie a integrácie, pričom môžete pozvať až 100 kolegov. Začnite bez záväzkov a spoznajte výhody LiveAgenta ešte dnes!" hreflang="sk-SK" onover-preload="1"> <span>Demo</span> </a> <a href="https://www.liveagent.sk/skusobna-verzia/" class="Button Button--full" title="Viac než 35.000 spoločností po celom svete používa softvér LiveAgent pre poskytovanie lepšieho zákazníckeho servisu. Registrácia vám zaberie menej než 60 sekúnd. Na začiatok nevyžadujeme kreditné karty." hreflang="sk-SK" onover-preload="1"> <span>Bezplatná skúšobná verzia</span> </a> <a href="/prihlasenie/" class="Button Button--login" title="Prihláste sa do svojho LiveAgent účtu na našej stránke. Nemáte účet? Vytvorte si ho za menej než 60 sekúnd a pripojte sa k viac než 35,000 spoločnostiam, ktoré zlepšujú zákaznícky servis s LiveAgent. Využite funkcie ako kontaktné formuláre a organizujte pracovné postupy pomocou značiek." hreflang="sk-SK" onover-preload="1"> <span>Prihlásiť sa</span> <span class="tooltip">Prihlásiť sa</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-sk" lang="sk"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Európa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Ázia</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Blízky východ</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Amerika</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Európa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/" title="Опростете клиентското обслужване с LiveAgent – вашият всичко-в-едно help desk софтуер. Без такси за включване, 24/7 поддръжка и без нужда от кредитна карта. Изпробвайте безплатен тестов период и свържете се с клиентите си във всички канали чрез над 130 функции и 200 интеграции. Повишете приходите си с лайв чат и подобрете клиентското обслужване с телефонна централа и система за запитвания. Започнете сега!" hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/" title="Skvělé služby zákazníkům začínají lepším helpdesk softwarem. Seznamte se s výhodami LiveAgent a začněte s ním pracovat během 5 minut." hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/" title="LiveAgent tilbyder en alt-i-en helpdesk-løsning, der forenkler kundesupport med funktioner som livechat, callcenter og billetteringssystem. Start din gratis prøveperiode uden forpligtelser og oplev, hvordan du kan forbedre din kundeservice og øge indtægterne med vores nemt implementerbare software. Oplev hvorfor virksomheder som Forbes og Airbus vælger LiveAgent til deres supportbehov. Besøg os for at se, hvordan vores multi-kanal integrationer kan løfte din kundeservice til nye højder." hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/" title="Hervorragender Kundenservice beginnt mit besserer Helpdesk-Software. Sehen Sie sich die Vorteile von LiveAgent an und beginnen Sie in 5 Minuten damit." hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/" title="Kogege LiveAgenti mitmekanalilist klienditoe tarkvara, mis pakub sujuvat piletisüsteemi, kiireimat reaalajas vestlust ja kõnekeskuse lahendusi. Alustage riskivaba 30-päevase tasuta prooviperioodiga, ilma krediitkaarti vajamata, ning parandage oma klienditeenindust ja suurendage tulusid. Liituge ettevõtetega nagu Forbes ja Airbus, kes usaldavad meie lahendusi." hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/" title="Un gran servicio de atención al cliente empieza por un mejor software de help desk. Mira las ventajas de LiveAgent y empieza a utilizarlo en sólo 5 minutos." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/" title="Un bon service client passe d'abord par un meilleur logiciel de service d'assistance. Découvrez les avantages de LiveAgent et commencez à l'utiliser en 5 minutes." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/" title="Η εξαιρετική εξυπηρέτηση πελατών ξεκινά με καλύτερο λογισμικό Κέντρου Εξυπηρέτησης. Δείτε τα οφέλη του LiveAgent και ξεκινήστε με αυτό σε 5 λεπτά." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/" title="Odlična korisnička usluga počinje s boljim help desk softverom. Pogledajte prednosti LiveAgent-a i započnite s upotrebom za 5 minuta." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/" title="Un ottimo servizio clienti parte da un ottimo software di Help Desk. Scopri i vantaggi di LiveAgent e inizia a usarlo in 5 minuti." hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/" title="Lieliska klientu apkalpošana sākas ar labāku Palīdzības Dienesta Programmatūru. Apskatiet LiveAgent priekšrocības un sāciet darbu ar to 5 minūšu laikā." hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/" title="Puikus klientų aptarnavimas prasideda nuo pažangesnės aptarnavimo komandos programinės įrangos. Susipažinkite su LiveAgent privalumais ir pradėkite ja naudotis vos po keleto minučių." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/" title="Fedezze fel a LiveAgent egyszerű ügyfélszolgálati szoftvert, amely 24/7 támogatást nyújt, integrálja a kedvenc eszközeit, és élő csevegéssel akár 48%-kal növeli a bevételt. Kezdje ingyen, kötelezettségek nélkül, és emelje új szintre az ügyfélszolgálatát!" hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/" title="Geweldige klantenservice begint met betere helpdesksoftware. Bekijk de voordelen van LiveAgent en ga er binnen 5 minuten mee aan de slag." hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/" title="God kundeservice starter med bedre Help Desk-programvare. Se fordelene med LiveAgent og kom i gang med det på 5 minutter." hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/" title="Świetna obsługa klienta zaczyna się od lepszego oprogramowania wsparcia klienta. Poznaj korzyści płynące z korzystania z LiveAgent i zacznij używać go w 5 minut." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/" title="Un serviciu clienți excelent începe cu un software de asistență mai bun. Vedeți beneficiile LiveAgent și începeți să îl utilizați în 5 minute." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/" title="Отличное обслуживание клиентов начинается с лучшего программного обеспечения для службы поддержки. Узнайте преимущества LiveAgent и начните использовать его всего за 5 минут." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </span> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/" title="Odlična storitev za stranke se začne z boljšo programsko opremo službe za pomoč uporabnikom. Oglejte si prednosti LiveAgent in začnite v 5 minutah." hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Ázia</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/" title="出色的客户服务始于更好的帮助台软件。了解LiveAgent的好处，并在5分钟内开始使用它。" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/" title="Discover LiveAgent, the all-in-one help desk software that enhances customer service with 24/7 support and no setup fees. Easily manage tickets across multiple channels, boost revenue with fast live chat, and improve issue resolution through advanced call center features. Start a free trial without the need for a credit card and experience seamless customer communication today!" hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/" title="Dịch vụ khách hàng tuyệt vời nhờ có Phần mềm Help Desk hiệu quả hơn. Mời bạn xem qua các lợi ích của LiveAgent và làm quen sử dụng chỉ trong 5 phút." hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Blízky východ</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/" title="خدمة العملاء الرائعة تبدأ بتطبيق مكتب مساعدة أفضل. شاهد فوائد LiveAgent وابدأ في خلال 5 دقائق." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Amerika</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/" title="Discover unparalleled customer support with LiveAgent's all-in-one software. Benefit from 24/7 service, a free trial without a credit card, and seamless integration across 130+ ticketing features. Enhance your business with fast setup, AI assistance, live chat, and more. Choose LiveAgent for exceptional service and satisfied customers." hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/" title="Um ótimo atendimento ao cliente começa com um melhor software de help desk. Veja os benefícios do LiveAgent e comece a usá-lo em 5 minutos." hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Skopírované!"> <link rel="stylesheet" id="pages/blog" type="text/css" media="all" href="https://www.liveagent.sk/app/themes/liveagent/assets/dist/pages/blog.min.css?ver=1.25.53"> <link rel="stylesheet" id="components/BlogTopPost" type="text/css" media="all" href="https://www.liveagent.sk/app/themes/liveagent/assets/dist/components/BlogTopPost.min.css?ver=1.25.53"> <div id="blog" class="Blog" itemscope itemtype="http://schema.org/Blog"> <style 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transition: opacity .5s;" data-src="https://www.liveagent.sk/wp/urlslab-download/3a673dde4c21b4e93faf25a3d0034451/laupdate525.png" alt="Mesačné aktualizácie LiveAgent: Októbrové vydanie" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="30"></picture> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>News</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2024-11-05"> November 5, 2024 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name"> Mesačné aktualizácie LiveAgent: Októbrové vydanie </h3> <p itemprop="abstract"> Translating… <span class="learn-more"> Zistite viac <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-980067 post type-post status-publish format-standard has-post-thumbnail hentry category-news-sk category-blog"> <a href="https://www.liveagent.sk/blog/liveagent-monthly-updates-september-edition-2024/" title="Mesačné aktualizácie LiveAgent: septembrové vydanie" itemprop="url" hreflang="sk-SK" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2021/07/laupdate525.png"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/9985dad6ac34be5cdd2de0a1b6b92394/laupdate525.png.webp" urlslab-lazy="yes" type="image/webp"></source><img style="opacity: 0; transition: opacity .5s;" data-src="https://www.liveagent.sk/wp/urlslab-download/3a673dde4c21b4e93faf25a3d0034451/laupdate525.png" alt="Mesačné aktualizácie LiveAgent: septembrové vydanie" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="31"></picture> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>News</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2024-10-03"> October 3, 2024 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-mesa-n-aktualiz-cie-liveagent-septembrov-vydanie"> Mesačné aktualizácie LiveAgent: septembrové vydanie </h3> <p itemprop="abstract"> Ahoj a vitajte v septembrovom vydaní nášho blogu o aktualizáciách LiveAgent pre rok 2024! Tento mesiac sme predstavili vzrušujúce nové… <span class="learn-more"> Zistite viac <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-979830 post type-post status-publish format-standard has-post-thumbnail hentry category-growth-sk category-blog"> <a href="https://www.liveagent.sk/blog/customer-satisfaction-score-csat/" title="Skóre spokojnosti zákazníkov: Čo je to CSAT, ako ho merať a osvedčené postupy" itemprop="url" hreflang="sk-SK" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2024/09/business-people-evaluating-options-and-feedbacks-of-users-and-customers-satisfaction-meter.jpg"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/35ccd9c5f6056a9d9f9e83691d868a94/business-people-evaluating-options-and-feedbacks-of-users-and-customers-satisfaction-meter.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img style="opacity: 0; transition: opacity .5s;" data-src="https://www.liveagent.sk/wp/urlslab-download/87f086352fd1314803fb4c5f6b6420b7/business-people-evaluating-options-and-feedbacks-of-users-and-customers-satisfaction-meter.jpg" alt="Skóre spokojnosti zákazníkov: Čo je to CSAT, ako ho merať a osvedčené postupy" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="32"></picture> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>Growth</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2024-09-24"> September 24, 2024 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-sk-re-spokojnosti-z-kazn-kov-o-je-to-csat-ako-ho-mera-a-osved-en-postupy"> Skóre spokojnosti zákazníkov: Čo je to CSAT, ako ho merať a osvedčené postupy </h3> <p itemprop="abstract"> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.sk/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.53"> Ste zvedaví, akí spokojní sú vaši zákazníci? 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Ale čo presne je… <span class="learn-more"> Zistite viac <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-976416 post type-post status-publish format-standard has-post-thumbnail hentry category-news-sk category-blog"> <a href="https://www.liveagent.sk/blog/top-rated-affordable-help-desk-software/" title="LiveAgent je od GetApp uznávaný ako najlepšie hodnotený cenovo dostupný helpdesk softvér" itemprop="url" hreflang="sk-SK" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2024/09/getapp-logo.jpg"> <picture><img style="opacity: 0; transition: opacity .5s;" data-src="https://www.liveagent.sk/wp/urlslab-download/aa0a45f798e9129ee1ba2ac9e5f3cd1b/getapp-logo.jpg" alt="LiveAgent je od GetApp uznávaný ako najlepšie hodnotený cenovo dostupný helpdesk softvér" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="33"></picture> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>News</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2024-09-12"> September 12, 2024 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-liveagent-je-od-getapp-uzn-van-ako-najlep-ie-hodnoten-cenovo-dostupn-helpdesk-softv-r"> LiveAgent je od GetApp uznávaný ako najlepšie hodnotený cenovo dostupný helpdesk softvér </h3> <p itemprop="abstract"> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.sk/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.53"> Nájsť úžasný softvér pre help desk je jednoduché. 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Ale nájsť cenovo dostupný, ktorý spĺňa… <span class="learn-more"> Zistite viac <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-980069 post type-post status-publish format-standard has-post-thumbnail hentry category-news-sk category-blog"> <a href="https://www.liveagent.sk/blog/liveagent-monthly-updates-august-edition-2024/" title="Mesačné aktualizácie LiveAgent: augustové vydanie" itemprop="url" hreflang="sk-SK" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2021/07/laupdate525.png"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/9985dad6ac34be5cdd2de0a1b6b92394/laupdate525.png.webp" urlslab-lazy="yes" type="image/webp"></source><img style="opacity: 0; transition: opacity .5s;" data-src="https://www.liveagent.sk/wp/urlslab-download/3a673dde4c21b4e93faf25a3d0034451/laupdate525.png" alt="Mesačné aktualizácie LiveAgent: augustové vydanie" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="34"></picture> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>News</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2024-09-04"> September 4, 2024 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-mesa-n-aktualiz-cie-liveagent-augustov-vydanie"> Mesačné aktualizácie LiveAgent: augustové vydanie </h3> <p itemprop="abstract"> Vitajte späť na našom najnovšom blogu s aktualizáciami! Tento mesiac sme sa zamerali na implementáciu vylepšení požadovaných zákazníkmi, zvýšenie bezpečnosti… <span class="learn-more"> Zistite viac <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-980081 post type-post status-publish format-standard has-post-thumbnail hentry category-alternativy category-blog"> <a href="https://www.liveagent.sk/blog/aircall-alternative/" title="15 najlepších alternatív a konkurentov Aircall pre rok 2024" itemprop="url" hreflang="sk-SK" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2024/09/aircall-dashboard-overview.png"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/8c309a82453b07121038365d042b5767/aircall-dashboard-overview.png.webp" urlslab-lazy="yes" type="image/webp"></source><img style="opacity: 0; transition: opacity .5s;" data-src="https://www.liveagent.sk/wp/urlslab-download/dc7ea0c19b5923ccba660f3b764b4033/aircall-dashboard-overview.png" alt="15 najlepších alternatív a konkurentov Aircall pre rok 2024" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="35"></picture> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>Alternatívy</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2024-09-03"> September 3, 2024 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-15-najlep-ch-alternat-v-a-konkurentov-aircall-pre-rok-2024"> 15 najlepších alternatív a konkurentov Aircall pre rok 2024 </h3> <p itemprop="abstract"> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.sk/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.53"> Aircall je významný telefónny systém založený na cloude, navrhnutý pre tímy zákazníckeho servisu, ktorý ponúka hlasové komunikačné riešenia prispôsobené pre… <span class="learn-more"> Zistite viac <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-980073 post type-post status-publish format-standard has-post-thumbnail hentry category-podpora-sk category-blog"> <a href="https://www.liveagent.sk/blog/customer-service-trends/" title="9 súčasných trendov v zákazníckych službách + Najnovšie tipy od našich expertov" itemprop="url" hreflang="sk-SK" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2021/09/research_5_485_tickets.svg"> <img style="opacity: 0; transition: opacity .5s;" data-src="https://www.liveagent.sk/wp/urlslab-download/ca126f449786e10edace67c01110366a/research_5_485_tickets.svg" alt="9 súčasných trendov v zákazníckych službách + Najnovšie tipy od našich expertov" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="36"> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>Podpora</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2024-08-28"> August 28, 2024 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-9-s-asn-ch-trendov-v-z-kazn-ckych-slu-b-ch-najnov-ie-tipy-od-na-ich-expertov"> 9 súčasných trendov v zákazníckych službách + Najnovšie tipy od našich expertov </h3> <p itemprop="abstract"> Buďme úprimní: sledovanie aktuálnych trendov v zákazníckom servise je nevyhnutné, ak chceme uspieť a mať významný vplyv v našom odvetví.… <span class="learn-more"> Zistite viac <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-980077 post type-post status-publish format-standard has-post-thumbnail hentry category-alternativy category-blog"> <a href="https://www.liveagent.sk/blog/spiceworks-alternative/" title="Najlepších 15 alternatív a konkurentov k Spiceworks na rok 2024" itemprop="url" hreflang="sk-SK" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2023/02/spiceworks-dashboard.png"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/aa103be5ebcef65f86c607b9346a9b01/spiceworks-dashboard.png.webp" urlslab-lazy="yes" type="image/webp"></source><img style="opacity: 0; transition: opacity .5s;" data-src="https://www.liveagent.sk/wp/urlslab-download/35fb2131cfb09193e55819e45c3b027e/spiceworks-dashboard.png" alt="Najlepších 15 alternatív a konkurentov k Spiceworks na rok 2024" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="37"></picture> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>Alternatívy</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2024-08-20"> August 20, 2024 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-najlep-ch-15-alternat-v-a-konkurentov-k-spiceworks-na-rok-2024"> Najlepších 15 alternatív a konkurentov k Spiceworks na rok 2024 </h3> <p itemprop="abstract"> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.sk/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.53"> Odhaľte dôvody, prečo LiveAgent vyniká ako najlepšia alternatíva k Spiceworks na trhu. Spiceworks je obľúbené riešenie pre správu IT, ktoré… <span class="learn-more"> Zistite viac <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-980075 post type-post status-publish format-standard has-post-thumbnail hentry category-growth-sk category-blog"> <a href="https://www.liveagent.sk/blog/customer-retention/" title="Základy udržania zákazníkov, 13 overených stratégií, metriky a príklady" itemprop="url" hreflang="sk-SK" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2024/08/customer-retention-engagement-concept.jpg"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/f5a9da570abc08d83ee042a1574aa962/customer-retention-engagement-concept.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img style="opacity: 0; transition: opacity .5s;" data-src="https://www.liveagent.sk/wp/urlslab-download/5138eb6a9b09213cdae57059bb85917e/customer-retention-engagement-concept.jpg" alt="Základy udržania zákazníkov, 13 overených stratégií, metriky a príklady" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="38"></picture> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>Growth</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2024-08-16"> August 16, 2024 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-z-klady-udr-ania-z-kazn-kov-13-overen-ch-strat-gi-metriky-a-pr-klady"> Základy udržania zákazníkov, 13 overených stratégií, metriky a príklady </h3> <p itemprop="abstract"> Vedeli ste, že podniky majú 60 % až 70 % šancu predaja existujúcemu zákazníkovi, ale len 5 % až 20… <span class="learn-more"> Zistite viac <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> </ul> <div class="Blog__items__loading invisible">Načítavam<span>.</span><span>.</span><span>.</span></div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="https://www.liveagent.sk/skusobna-verzia/" class="Button Button--full" title="Viac než 35.000 spoločností po celom svete používa softvér LiveAgent pre poskytovanie lepšieho zákazníckeho servisu. 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Začnite teraz!" hreflang="sk-SK" onover-preload="1">Integrácie</a></li> <li id="menu-item-19630"><a href="/alternativy/" title="Porovnajte helpdesk softvér: LiveAgent ponúka bezplatnú 30-dňovú skúšobnú verziu, žiadne poplatky za nastavenie, 24/7 podporu." hreflang="sk-SK" onover-preload="1">Alternatívy</a></li> <li id="menu-item-19631"><a href="https://www.liveagent.sk/prehliadka/" urlslab_href_old="/prehliadka-2/" title="Začnite bezplatnú 30-dňovú skúšku LiveAgent a zlepšite zákaznícky servis s viac ako 130 funkciami a 200+ integráciami!" hreflang="sk-SK" onover-preload="1">Prehliadka</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-91 widget_nav_menu"><div class="Footer__top__column__title h5">Podpora</div><div class="menu-footer-top-support-slovak-container"><ul id="menu-footer-top-support-slovak" class="menu"><li id="menu-item-19637"><a target="_blank" rel="noopener" href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Portál zákazníckej podpory</a></li> <li id="menu-item-36418"><a href="https://www.liveagent.sk/prenos-dat/" title="Preneste svoje dáta do LiveAgenta jednoducho s našimi pluginmi alebo pomocou expertov. Začnite bezplatnú skúšobnú verziu!" hreflang="sk-SK" onover-preload="1">Prenos dát</a></li> <li id="menu-item-19640"><a target="_blank" rel="noopener" href="https://status.liveagent.com/" title="Check the real-time status of LiveAgent services. All systems are operating normally, including admin panel, call and video functions, ticket operations, and email services. Stay updated with the latest service status." hreflang="en">Dostupnosť systému</a></li> <li id="menu-item-19641"><a target="_blank" rel="noopener" href="https://changelog.liveagent.com/" title="Discover the latest updates and improvements in LiveAgent's changelog. Stay informed about new features, bug fixes, and enhancements to optimize your customer service experience. Visit now for detailed insights!" hreflang="en">Produktové zmeny</a></li> <li id="menu-item-751113"><a href="https://www.liveagent.com/request-for-proposal/" title="Do you require concrete answers to specific questions regarding our software? Contact us and we will reach out to you with the answers directly." hreflang="en-US" onover-preload="1">Žiadosť o predloženie návrhu</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-92 widget_nav_menu"><div class="Footer__top__column__title h5">Spoločnosť</div><div class="menu-footer-top-company-slovak-container"><ul id="menu-footer-top-company-slovak" class="menu"><li id="menu-item-346857"><a href="https://www.liveagent.sk/o-nas/o-liveagentovi/" title="LiveAgent poskytuje inovatívny help desk softvér pre zákaznícku podporu s viac ako 150M používateľmi a 40K firmami. Skúste zdarma!" hreflang="sk-SK" onover-preload="1">O nás</a></li> <li id="menu-item-19643"><a href="/ocenenia/" title="Skvelý zákaznícky servis začína lepším help desk softvérom. Začnite 14-dňovú skúšobnú verziu zdarma a neskôr prejdite na jeden z platených plánov začínajúcich na 15$ / mesiac" hreflang="sk-SK" onover-preload="1">Ocenenia a certifikáty</a></li> <li id="menu-item-751116"><a href="/uspesne-pribehy/" title="LiveAgent is a company that offers customer support portal, data migration, and product changes. They have various popular software, including phone systems and helpdesk software. The company also provides a blog, dictionary, academy, webinars, and cost calculator for customer assistance. LiveAgent provides contact information for their sales department, social media, and newsletter subscription. They are currently creating an information dashboard for their customers and are in the process of installing it." hreflang="sk-SK" onover-preload="1">Recenzie zákazníkov</a></li> <li id="menu-item-19645"><a href="https://www.liveagent.sk/integracie/" urlslab_href_old="/integracie#voip-partneri" title="Maximalizujte hodnotu svojho help desk softvéru s LiveAgent integráciami a zlepšite zákaznícku spokojnosť. Začnite teraz!" hreflang="sk-SK" onover-preload="1">VoIP partneri</a></li> <li id="menu-item-19646"><a href="https://www.liveagent.com/affiliate-program/" title="LiveAgent affiliate program offers real time reports of your sales, traffic, account balance and overall performance. Join our affiliate program today." hreflang="en-US" onover-preload="1">Partnerský program</a></li> <li id="menu-item-751117">Impresum</li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-93 widget_nav_menu"><div class="Footer__top__column__title h5">Vedomosti</div><div class="menu-footer-top-learn-slovak-container"><ul id="menu-footer-top-learn-slovak" class="menu"><li id="menu-item-19650"><a href="/blog/" title="Stay updated with the latest in customer service and help desk software on the LiveAgent blog. Discover tips for enhancing customer satisfaction and productivity with our top-rated, affordable solutions. Join our community and start your free trial today!" hreflang="sk-SK" onover-preload="1">Blog</a></li> <li id="menu-item-19648"><a href="/slovnik-zakaznickej-podpory/" title="Získajte komplexný slovník zákazníckej podpory a začnite poskytovať vynikajúci servis s LiveAgent. Skúste 14-dňovú skúšobnú verziu!" hreflang="sk-SK" onover-preload="1">Slovník</a></li> <li id="menu-item-19647"><a href="/akademia/" title="Zlepšite svoj zákaznícky servis s LiveAgent Akadémiou - jediným zdrojom, ktorý potrebujete! Vyskúšajte 14-dňovú skúšobnú verziu zdarma." hreflang="sk-SK" onover-preload="1">Akadémia</a></li> <li id="menu-item-751124"><a href="/sablony/" aria-current="page" title="Získajte profesionálne emailové šablóny zdarma pre marketing, predaj, live chat a help desk s LiveAgent. Zlepšite svoju zákaznícku podporu a objavte výhody nášho multi-kanálového helpdesk softvéru. Navštívte nás teraz!" hreflang="sk-SK">Šablóny</a></li> <li id="menu-item-454911"><a href="https://www.liveagent.sk/test-pisania/" title="Zvýšte rýchlosť písania s naším testom a zlepšite produktivitu. Otestujte svoje schopnosti a prekvapte zákazníkov bleskovými odpoveďami!" hreflang="sk-SK" onover-preload="1">Test písania</a></li> <li id="menu-item-751125"><a href="https://www.liveagent.sk/kalkulacka-nakladov/" title="Získajte najlepšiu hodnotu za svoje peniaze s helpdesk softvérom LiveAgent! Naša kalkulačka nákladov vám pomôže porovnať viac ako 70 riešení a ušetriť až 72% na softvéri technickej podpory. Vyskúšajte našu bezplatnú 30-dňovú skúšobnú verziu bez potreby kreditnej karty. Zlepšite svoj zákaznícky servis s viac ako 130 funkciami a 150 integráciami." hreflang="sk-SK" onover-preload="1">Kalkulačka nákladov</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-94 widget_nav_menu"><div class="Footer__top__column__title h5">Populárne</div><div class="menu-footer-top-popular-slovak-container"><ul id="menu-footer-top-popular-slovak" class="menu"><li id="menu-item-949325"><a href="https://www.liveagent.sk/softver-bazy-znalosti/" title="Objavte 20 najlepších softvérov znalostnej bázy v roku 2024 na LiveAgent.sk. Porovnajte ceny a funkcie, aby ste zefektívnili správu informácií a zvýšili svoju efektivitu. Prečítajte si náš komplexný sprievodca teraz!" hreflang="sk-SK" onover-preload="1">Softvér bázy znalostí</a></li> <li id="menu-item-751126"><a href="https://www.liveagent.com/customer-service-software/" title="Acquiring customer service software is a significant investment, so we’ve created a list of the top 10 solutions you should consider." hreflang="en-US" onover-preload="1">Softvér zákazníckej podpory</a></li> <li id="menu-item-751129"><a href="https://www.liveagent.com/blog/best-voip-phone-systems-and-integrations/" title="Explore the top 20 VoIP phone systems and integrations for 2024 to enhance your business communications. Learn how to choose the best VoIP solution based on features, pricing, and requirements to streamline operations effectively. Discover the benefits of VoIP technology and find the perfect fit for your company's needs." hreflang="en-US" onover-preload="1">Telefónne systémy VoIP</a></li> <li id="menu-item-751135"><a href="/samoobsluzny-softver/" title="Zákaznícky samoobslužný softvér od LiveAgenta rozšíri vaše možnosti podpory. Umožnite vašim zákazníkom vyriešiť problémy samým 24/7." hreflang="sk-SK" onover-preload="1">Samoobslužný softvér</a></li> <li id="menu-item-751136"><a href="https://www.liveagent.com/inbound-call-center-software/" title="Discover the best inbound call center software solutions tested by experts. Compare features, pricing, reviews, and tips to find your perfect fit!" hreflang="en-US" onover-preload="1">Softvér prichádzajúceho call centra</a></li> <li id="menu-item-751137"><a href="https://www.liveagent.com/customer-complaint-management-system/" title="Customer complaint management system provides an all-in-one help desk solution that streamlines your communication channels. Find out the best system on the market for your business." hreflang="en-US" onover-preload="1">Systém správy sťažností</a></li> <li id="menu-item-751138"><a href="https://www.liveagent.com/blog/best-client-portal-software/" title="Client portal software showcases a customer-centric approach. Learn about 25 of the best client portal software on the market today." hreflang="en-US" onover-preload="1">Softvér klientského portálu</a></li> <li id="menu-item-751140"><a href="/startupy/" title="LiveAgent ponúka multikanálový helpdesk ideálny pre startupy. Získajte 6 mesiacov plánu Large zdarma!" hreflang="sk-SK" onover-preload="1">Helpdesk softvér pre začínajúce podniky</a></li> </ul></div></div> </div> </div> </div> </div> <div class="Footer__middle"> <div class="wrapper"> <div class="Footer__middle__row"> <div class="Footer__middle__contacts"> <div class="Footer__middle__title h5">Kontakty na oddelenie predaja</div> <ul> <li class="Footer__middle__contacts__phone"><a href="tel:+421%202%2033%20456%20826" title="LiveAgent telefónne číslo">+421 2 33 456 826</a></li> <li class="Footer__middle__contacts__phone"><a href="tel:+1-888-257-8754" title="LiveAgent telefónne číslo">+1-888-257-8754</a></li> <li class="Footer__middle__contacts__whatsapp"><a href="https://wa.me/17862041375?text=Hi!%20I%20am%20contacting%20you%20from%20https://www.liveagent.sk/blog/customer-retention/,%20and%20I%20am%20contacting%20you%20about..." title="LiveAgent WhatsApp">+1-786-204-1375</a></li> <li class="Footer__middle__contacts__calendar"><a href="/ukazka-softveru/" title="LiveAgent prezentácia" hreflang="sk-SK" onover-preload="1">Naplánujte si ukážku softvéru</a></li> </ul> </div> <div class="Footer__middle__social"> <div class="Footer__middle__title h5">Sociálne siete</div> <ul> <li> <a href="https://www.instagram.com/liveagent/" rel="noopener" target="_blank" title="LiveAgent's Instagram"> <svg> <use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-instagram"></use> </svg> </a> </li> <li> <a href="https://www.facebook.com/LiveAgent/" rel="noopener" target="_blank" title="LiveAgent's Facebook"> <svg> <use xlink:href=" https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-facebook "></use> </svg> </a> </li> <li> <a href="https://twitter.com/LiveAgent" rel="noopener" target="_blank" title="LiveAgent's Twitter"> <svg> <use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-twitter"></use> </svg> </a> </li> <li> <a href="https://www.linkedin.com/company/liveagent/" rel="nofollow noopener" target="_blank" title="LiveAgent's LinkedIn"> <svg> <use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-linkedin"></use> </svg> </a> </li> <li> <a href="https://consent.youtube.com/m?continue=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCSG5TrYcDozs6jkLf66taBg%3Fcbrd%3D1&gl=DE&m=0&pc=yt&cm=2&hl=de&src=1" rel="nofollow noopener" target="_blank" title="LiveAgent's YouTube" urlslab_href_old="https://www.youtube.com/channel/UCSG5TrYcDozs6jkLf66taBg"> <svg> <use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-youtube"></use> </svg> </a> </li> <li> <a href="https://wa.me/17862041375" rel="nofollow noopener" target="_blank" title="LiveAgent WhatsApp"> <svg> <use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-whatsapp"></use> </svg> </a> </li> </ul> </div> <div class="Footer__middle__reviews"> <div class="Footer__middle__title h5">Recenzie</div> <a class="Footer__middle__reviews__img" href="https://www.g2.com/products/liveagent/reviews?utm_source=review-widget" target="_blank" title="Read reviews of LiveAgent on G2"> <picture><img alt="Read LiveAgent reviews on G2" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/reviews/g2-reviews-img.png" data-urlslabstyle="" style="opacity: 0; 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