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span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app 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row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full,#app .Header__navigation__buttons__mobile .Button--outline{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--full{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons 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Vyskúšajte 14-dňovú skúšobnú verziu zdarma." hreflang="sk-SK">Produkt</a> <ul class="sub-menu"> <li id="menu-item-169992" class="label-overview menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-169992"><a href="#" title="Zlepšite svoj zákaznícky servis s LiveAgent Akadémiou - jediným zdrojom, ktorý potrebujete! 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Vyskúšajte 14-dňovú skúšobnú verziu zdarma." hreflang="sk-SK">Produkt</a> <ul class="sub-menu"> <li id="menu-item-916152" class="icn-menu-help-desk menu-item menu-item-type-post_type menu-item-object-page menu-item-916152"><svg class="icon icon-menu-help-desk"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-help-desk"></use></svg><a href="https://www.liveagent.sk/helpdesk-softver/" title='Objavte top 15 helpdesk softvérov na rok 2024! Zlepšite podporu, využite 30-dňovú skúšobnú verziu zdarma s LiveAgent."' hreflang="sk-SK" onover-preload="1">Helpdesk<div class="menu-item-description">Viackanálová platforma zákazníckej podpory</div></a></li> <li id="menu-item-916153" class="icn-menu-ticketing menu-item menu-item-type-post_type menu-item-object-page menu-item-916153"><svg class="icon icon-menu-ticketing"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-ticketing"></use></svg><a href="https://www.liveagent.sk/tiketing-softver/" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK" onover-preload="1">Tiketing<div class="menu-item-description">Pokročilý tiketovací systém</div></a></li> <li id="menu-item-170032" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-170032"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-live-chat"></use></svg><a href="https://www.liveagent.sk/live-chat-softver/" title="Objavte najlepší live chat softvér pre rok 2024 od LiveAgent! Rýchle funkcie, 24/7 podpora a bezplatná skúšobná verzia na 30 dní." hreflang="sk-SK" onover-preload="1">Live chat<div class="menu-item-description">Najrýchlejší live chat na trhu</div></a></li> </ul> </li> <li id="menu-item-170012" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-170012"><a href="#" title="Zlepšite svoj zákaznícky servis s LiveAgent Akadémiou - jediným zdrojom, ktorý potrebujete! Vyskúšajte 14-dňovú skúšobnú verziu zdarma." hreflang="sk-SK">sub</a> <ul class="sub-menu"> <li id="menu-item-916154" class="icn-thumbsup menu-item menu-item-type-post_type menu-item-object-page menu-item-916154"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#thumbsup"></use></svg><a href="https://www.liveagent.sk/zakaznicka-podpora-na-socialnych-sietach/" title='Spravujte zákaznícku podporu na sociálnych sieťach efektívne s LiveAgent. Tikety, integrácie a 30-dňová skúšobná verzia zdarma!"' hreflang="sk-SK" onover-preload="1">Sociálne siete<div class="menu-item-description">Odpovedajte svojim fanúšikom priamo z LiveAgenta</div></a></li> <li id="menu-item-751144" class="icn-phone menu-item menu-item-type-custom menu-item-object-custom menu-item-751144"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#phone"></use></svg><a href="https://www.liveagent.sk/call-center-software/" title='Vyskúšajte LiveAgent – cloudový softvér pre call centrá s IVR, HD videohovormi, 24/7 podporou a 30-dňovou bezplatnou skúšobnou verziou!"' hreflang="sk-SK" onover-preload="1">Call centrum<div class="menu-item-description">Vstavaný softvér call centra</div></a></li> <li id="menu-item-916184" class="icn-lightbulb menu-item menu-item-type-post_type menu-item-object-page menu-item-916184"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#lightbulb"></use></svg><a href="https://www.liveagent.sk/liveagent-softver-bazy-znalosti/" title='Vytvorte si bázu znalostí s LiveAgent! Poskytnite zákazníkom okamžité odpovede, vyskúšajte zdarma, bez potreby kreditnej karty."' hreflang="sk-SK" onover-preload="1">Báza znalostí<div class="menu-item-description">Poskytujte možnosti samoobsluhy</div></a></li> </ul> </li> <li id="menu-item-169994" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-169994"><a href="#" title="Zlepšite svoj zákaznícky servis s LiveAgent Akadémiou - jediným zdrojom, ktorý potrebujete! Vyskúšajte 14-dňovú skúšobnú verziu zdarma." hreflang="sk-SK">Možnosti použitia</a> <ul class="sub-menu"> <li id="menu-item-170341" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-170341"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-business-solutions"></use></svg><a href="https://www.liveagent.sk/podnik/" title='LiveAgent: Škálovateľný help desk softvér pre každú firmu. Zlepšite podporu, zvýšte príjmy a spokojnosť zákazníkov. Skúste 30 dní zdarma!"' hreflang="sk-SK" onover-preload="1">Riešenia pre podniky<div class="menu-item-description">Rôzne spoločnosti, rôzne riešenia</div></a></li> <li id="menu-item-170340" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-170340"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#shop"></use></svg><a href="https://www.liveagent.sk/odvetvie/" title="LiveAgent: Žiadny inštalačný poplatok, 24/7 podpora, vylepšite CX a skráťte čas odozvy. Začnite s 1 mesačnou skúšobnou verziou zdarma!" hreflang="sk-SK" onover-preload="1">Riešenia pre odvetvia<div class="menu-item-description">Prispôsobte LiveAgent svojmu odvetviu</div></a></li> <li id="menu-item-751146" class="icn-menu-use-cases menu-item menu-item-type-custom menu-item-object-custom menu-item-751146"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-use-cases"></use></svg><a href="/uspesne-pribehy/" title="LiveAgent is a company that offers customer support portal, data migration, and product changes. They have various popular software, including phone systems and helpdesk software. The company also provides a blog, dictionary, academy, webinars, and cost calculator for customer assistance. LiveAgent provides contact information for their sales department, social media, and newsletter subscription. They are currently creating an information dashboard for their customers and are in the process of installing it." hreflang="sk-SK" onover-preload="1">Prípady použitia<div class="menu-item-description">Jeden produkt, mnoho scenárov použitia</div></a></li> </ul> </li> <li id="menu-item-169995" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-169995"><a href="#" title="Zlepšite svoj zákaznícky servis s LiveAgent Akadémiou - jediným zdrojom, ktorý potrebujete! Vyskúšajte 14-dňovú skúšobnú verziu zdarma." hreflang="sk-SK">Integrácie</a> <ul class="sub-menu"> <li id="menu-item-950150" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-950150"><a href="https://www.liveagent.com/integrations/whatsapp/" title="Integrate WhatsApp with LiveAgent for seamless customer support. Manage messages efficiently with a 30-day free trial. Boost satisfaction now!" hreflang="en-US" onover-preload="1">WhatsApp</a></li> <li id="menu-item-751147" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-751147"><a href="https://www.liveagent.com/integrations/wordpress/" title="Integrate LiveAgent's live chat with WordPress to boost customer support. Easy setup, real-time engagement, and enhanced user experience!" hreflang="en-US" onover-preload="1">WordPress</a></li> <li id="menu-item-751148" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-751148"><a href="https://www.liveagent.com/integrations/prestashop/" title="Discover how to enhance your Prestashop eCommerce store with LiveAgent's seamless integration. Enjoy benefits like instant communication through live chat, efficient order tracking, and a comprehensive dashboard—all aimed at boosting customer satisfaction. Start your free trial today and join over 250,000 online stores leveraging Prestashop's open-source solutions." hreflang="en-US" onover-preload="1">Prestashop</a></li> <li id="menu-item-751149" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-751149"><a href="https://www.liveagent.com/integrations/magento/" title="Integrate Magento 2 with LiveAgent for seamless customer support. Sync customer data, track orders, and streamline communication. Try free today!" hreflang="en-US" onover-preload="1">Magento</a></li> <li id="menu-item-751150" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-751150"><a href="https://www.liveagent.com/integrations/shopify/" title="Discover seamless Shopify integration with LiveAgent to enhance your eCommerce store's customer support. Effortlessly set up live chat and phone support to boost customer engagement and satisfaction. Enjoy easy navigation, save time and money, and transform leads into loyal customers. Explore both native and Zapier integration options. Start your free trial today!" hreflang="en-US" onover-preload="1">Shopify</a></li> <li id="menu-item-751151" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-751151"><a href="https://www.liveagent.com/integrations/mailchimp/" title="Integrate Mailchimp with LiveAgent to manage email subscriptions directly from tickets. Boost efficiency, streamline workflows, and start free!" hreflang="en-US" onover-preload="1">Mailchimp</a></li> <li id="menu-item-751152" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-751152"><a href="https://www.liveagent.com/integrations/pipedrive/" title="Discover how to enhance your sales process with the PipeDrive integration for LiveAgent. Effortlessly manage leads, track communications, and automate workflows to boost your sales team's performance. Seamlessly register and view deals within your LiveAgent dashboard and streamline your workflow with ease. Explore native and Zapier integration options to suit your needs and start optimizing your sales strategy today!" hreflang="en-US" onover-preload="1">Pipedrive</a></li> <li id="menu-item-751153" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-751153"><a href="https://www.liveagent.com/integrations/slack/" title="Integrate Slack with LiveAgent to enhance team collaboration and streamline customer service. Receive automatic notifications for ticket updates directly in Slack, ensuring you never miss an important message. Set up custom alerts and leverage seamless integration via native options or Zapier. Discover the power of combining Slack's real-time messaging with LiveAgent's customer support capabilities. Visit for a free trial and elevate your team's efficiency today!" hreflang="en-US" onover-preload="1">Slack</a></li> <li id="menu-item-169996" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-169996"><a href="/integracie/" title="Maximalizujte hodnotu svojho help desk softvéru s LiveAgent integráciami a zlepšite zákaznícku spokojnosť. Začnite teraz!" hreflang="sk-SK" onover-preload="1">Viac integrácií</a></li> </ul> </li> </ul> </li> <li id="menu-item-170017" class="menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor menu-item-has-children menu-item-170017"><a href="#" title="Zlepšite svoj zákaznícky servis s LiveAgent Akadémiou - jediným zdrojom, ktorý potrebujete! Vyskúšajte 14-dňovú skúšobnú verziu zdarma." hreflang="sk-SK">Zdroje</a> <ul class="sub-menu"> <li id="menu-item-169997" class="label-learn menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor current-menu-parent menu-item-has-children menu-item-169997"><a href="#" title="Zlepšite svoj zákaznícky servis s LiveAgent Akadémiou - jediným zdrojom, ktorý potrebujete! Vyskúšajte 14-dňovú skúšobnú verziu zdarma." hreflang="sk-SK">Vedomosti</a> <ul class="sub-menu"> <li id="menu-item-169998" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom current-menu-item menu-item-169998"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#graduation"></use></svg><a href="/akademia/" aria-current="page" title="Zlepšite svoj zákaznícky servis s LiveAgent Akadémiou - jediným zdrojom, ktorý potrebujete! Vyskúšajte 14-dňovú skúšobnú verziu zdarma." hreflang="sk-SK">Akadémia<div class="menu-item-description">Staňte sa expertom v oblasti zákazníckych služieb</div></a></li> <li id="menu-item-169999" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-169999"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-templates"></use></svg><a href="/sablony/" title="Získajte profesionálne emailové šablóny zdarma pre marketing, predaj, live chat a help desk s LiveAgent. Zlepšite svoju zákaznícku podporu a objavte výhody nášho multi-kanálového helpdesk softvéru. Navštívte nás teraz!" hreflang="sk-SK" onover-preload="1">Šablóny<div class="menu-item-description">Prispôsobiteľné šablóny pre každú príležitosť</div></a></li> <li id="menu-item-751156" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-751156"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-checklists"></use></svg><a href="https://www.liveagent.com/checklists/" title="Explore LiveAgent's detailed checklists to streamline workflows and boost efficiency across call centers, customer service, HR, and marketing." hreflang="en-US" onover-preload="1">Kontrolné zoznamy<div class="menu-item-description">Ako správne postupovať</div></a></li> </ul> </li> <li id="menu-item-170010" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-170010"><a href="#" title="Zlepšite svoj zákaznícky servis s LiveAgent Akadémiou - jediným zdrojom, ktorý potrebujete! Vyskúšajte 14-dňovú skúšobnú verziu zdarma." hreflang="sk-SK">sub</a> <ul class="sub-menu"> <li id="menu-item-170001" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-170001"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#pencil"></use></svg><a href="/blog/" title="Stay updated with the latest in customer service and help desk software on the LiveAgent blog. Discover tips for enhancing customer satisfaction and productivity with our top-rated, affordable solutions. Join our community and start your free trial today!" hreflang="sk-SK" onover-preload="1">Blog<div class="menu-item-description">Novinky o zákazníckom servise a produkte LiveAgent</div></a></li> <li id="menu-item-170002" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-170002"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-glossary"></use></svg><a href="/slovnik-zakaznickej-podpory/" title="Získajte komplexný slovník zákazníckej podpory a začnite poskytovať vynikajúci servis s LiveAgent. Skúste 14-dňovú skúšobnú verziu!" hreflang="sk-SK" onover-preload="1">Slovník<div class="menu-item-description">Naučte sa terminológiu zákazníckeho servisu</div></a></li> <li id="menu-item-751157" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-751157"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="Discover LiveAgent's support portal for guides, updates, troubleshooting, video tutorials, and more to enhance your customer experience!" hreflang="en-US">Portál podpory<div class="menu-item-description">Články Ako na to a návody</div></a></li> </ul> </li> <li id="menu-item-170011" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-170011"><a href="#" title="Zlepšite svoj zákaznícky servis s LiveAgent Akadémiou - jediným zdrojom, ktorý potrebujete! Vyskúšajte 14-dňovú skúšobnú verziu zdarma." hreflang="sk-SK">sub</a> <ul class="sub-menu"> <li id="menu-item-170026" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-170026"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-typing-test"></use></svg><a href="https://www.liveagent.sk/test-pisania/" title="Zlepšite rýchlosť písania a produktivitu s LiveAgent testom písania. Prekvapte zákazníkov bleskovými odpoveďami!" hreflang="sk-SK" onover-preload="1">Test písania<div class="menu-item-description">Zlepšite rýchlosť svojho písania</div></a></li> <li id="menu-item-868310" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-868310"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-reviews"></use></svg><a href="https://www.liveagent.com/reviews/" title="Discover expert reviews on top customer service software! Compare features, pricing, and integrations to find the best fit for your business." hreflang="en-US" onover-preload="1">Recenzie<div class="menu-item-description">Pozrite si recenzie funkcií softvérov</div></a></li> </ul> </li> <li id="menu-item-170019" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-170019"><a href="#" title="Zlepšite svoj zákaznícky servis s LiveAgent Akadémiou - jediným zdrojom, ktorý potrebujete! Vyskúšajte 14-dňovú skúšobnú verziu zdarma." hreflang="sk-SK">Spoločnosť</a> <ul class="sub-menu"> <li id="menu-item-340012" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-340012"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#heart"></use></svg><a href="https://www.liveagent.sk/o-nas/o-liveagentovi/" title="LiveAgent poskytuje inovatívny help desk softvér pre zákaznícku podporu s viac ako 150M používateľmi a 40K firmami. Skúste zdarma!" hreflang="sk-SK" onover-preload="1">O nás<div class="menu-item-description">Spoznajte tím, ktorý stojí za produktom</div></a></li> <li id="menu-item-213983" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-213983"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#trophy"></use></svg><a href="https://www.liveagent.sk/ocenenia/" title="Skvelý zákaznícky servis začína lepším help desk softvérom. Začnite 14-dňovú skúšobnú verziu zdarma a neskôr prejdite na jeden z platených plánov začínajúcich na 15$ / mesiac" hreflang="sk-SK" onover-preload="1">Ocenenia<div class="menu-item-description">Naše ocenenia a úspechy</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-170009" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-170009"><a href="/funkcie/" title="Objavte všetky funkcie LiveAgent – komplexného softvéru zákazníckej podpory. Zlepšite efektivitu a skúste bezplatne!" hreflang="sk-SK" onover-preload="1">Funkcie</a></li> <li id="menu-item-803049" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803049"><a href="/cennik/" title="Cenovo dostupný helpdesk softvér LiveAgent s plánmi od $15/mesiac. Tiketing, live chat, integrácie a skúšobná verzia zdarma!" hreflang="sk-SK" onover-preload="1">Cenník</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="https://www.liveagent.sk/skusobna-verzia/" class="Button Button--outline" title="Zaregistrujte sa na 30-dňovú bezplatnú skúšobnú verziu LiveAgent a objavte najlepšie riešenie pre zákaznícku podporu ešte dnes!" hreflang="sk-SK" onover-preload="1"> <span>Bezplatná skúšobná verzia</span> </a> <a href="/prihlasenie/" class="Button Button--login" title="Prihláste sa do svojho LiveAgent účtu na našej stránke. Nemáte účet? Vytvorte si ho za menej než 60 sekúnd a pripojte sa k viac než 35,000 spoločnostiam, ktoré zlepšujú zákaznícky servis s LiveAgent. Využite funkcie ako kontaktné formuláre a organizujte pracovné postupy pomocou značiek." hreflang="sk-SK" onover-preload="1"> <span>Prihlásiť sa</span> <span class="tooltip">Prihlásiť sa</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/ukazka-softveru/" class="Button Button--full" title="Naplánujte si ukážku LiveAgenta a zistite, ako zlepšiť zákaznícku spokojnosť a zvýšiť predaj pomocou nášho softvéru!" hreflang="sk-SK" onover-preload="1"> <span>Demo</span> </a> <a href="https://www.liveagent.sk/skusobna-verzia/" class="Button Button--outline" title="Zaregistrujte sa na 30-dňovú bezplatnú skúšobnú verziu LiveAgent a objavte najlepšie riešenie pre zákaznícku podporu ešte dnes!" hreflang="sk-SK" onover-preload="1"> <span>Bezplatná skúšobná verzia</span> </a> <a href="/prihlasenie/" class="Button Button--login" title="Prihláste sa do svojho LiveAgent účtu na našej stránke. Nemáte účet? Vytvorte si ho za menej než 60 sekúnd a pripojte sa k viac než 35,000 spoločnostiam, ktoré zlepšujú zákaznícky servis s LiveAgent. Využite funkcie ako kontaktné formuláre a organizujte pracovné postupy pomocou značiek." hreflang="sk-SK" onover-preload="1"> <span>Prihlásiť sa</span> <span class="tooltip">Prihlásiť sa</span> </a> </div> <!-- URLSLAB-SKIP-REPLACE-START --> <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-sk" lang="sk"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Európa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Ázia</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Blízky východ</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Amerika</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Európa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/akademiya/" title="Добре дошли в Академията LiveAgent – единственият ресурс за клиентско обслужване, който някога ще ви трябва. Открийте всичко за комуникацията с клиенти, управление на тикети, клиентска психология и още. Научете как да избегнете лошото обслужване и вдъхновете се от експертни изказвания и стратегии. Посетете ни и подобрете обслужването си днес!" hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/akademie/" title="Objevte vše, co potřebujete vědět o zákaznickém servisu na LiveAgent Akademii. Zdroj bezplatných školení a teoretických poznatků, který zlepší vaše dovednosti v oblasti komunikace, zpětné vazby a zákaznické zkušenosti. Navštivte nás a naučte se, jak poskytovat kvalitní zákaznický servis a získat spokojené zákazníky." hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/akademi/" title='LiveAgent Akademi: Din ultimative guide til kundeservice! Lær teori, bløde færdigheder, og bedste praksis for at forbedre kundetilfredshed."' hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/akademie/" title="Entdecken Sie die LiveAgent Akademie – Ihre ultimative Ressource für Kundenservice-Wissen, Tipps & Tools. Verbessern Sie jetzt Ihren Service!" hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/akadeemia/" title="Avasta LiveAgenti Akadeemia – kõik, mida vajad klienditeeninduse parandamiseks! Õpi tööriistu, parimaid praktikaid ja tõsta teeninduse taset!" hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/academia/" title='Descubre recursos clave para mejorar tu servicio al cliente. Aprende habilidades, estrategias y mejores prácticas con Academia LiveAgent. ¡Visítanos!"' hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/education/" title="Académie LiveAgent : Ressources gratuites pour exceller en service client. Boostez satisfaction, fidélité et compétences clés. Explorez dès maintenant !" hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/akadimia/" title='Ανακαλύψτε την Ακαδημία LiveAgent! Δωρεάν εκπαίδευση, συμβουλές & πρακτικές για κορυφαία εξυπηρέτηση πελατών. Βελτιώστε την εμπειρία τώρα!"' hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/akademija/" title="Otkrijte sveobuhvatan vodič za korisničku podršku na LiveAgent Akademiji! Poboljšajte vještine i optimizirajte korisničko iskustvo." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/accademia/" title="Scopri l'Accademia LiveAgent: guide gratuite, consigli e risorse per migliorare il servizio clienti, fidelizzare clienti e aumentare i profitti!" hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/akademija/" title="LiveAgent Akadēmija piedāvā praktiskus padomus un stratēģijas klientu apkalpošanas uzlabošanai – no empātijas līdz lojalitātes programmām!" hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/akademija/" title="Atraskite „LiveAgent“ Akademiją – vienintelį jums reikalingą nemokamą klientų aptarnavimo mokymo šaltinį. Sužinokite daugiau dabar!" hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/akademia/" title='Fedezze fel a LiveAgent Akadémiát! Tippek, tréningek és források az ügyfélszolgálat javításához, hogy boldogabb ügyfeleket nyerjen!"' hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/academie/" title='Ontdek alles over klantenservice in de LiveAgent Academie: tips, theorieën, en strategieën om klanttevredenheid en loyaliteit te verbeteren!"' hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/akademi/" title="LiveAgent Akademi tilbyr gratis ressurser for å forbedre kundeserviceferdigheter, fra teori og myke ferdigheter til beste praksis og verktøy." hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/akademia/" title="Odwiedź Akademię LiveAgent, najlepsze źródło wiedzy o obsłudze klienta! Odkryj tajniki automatyzacji, poprawy doświadczeń klientów, segmentacji oraz kluczowych umiejętności miękkich. Zdobądź cenne wskazówki, jak unikać słabej obsługi i przekształcać niezadowolonych klientów w rzeczników marki. Dołącz do nas i podnieś jakość swojej obsługi klienta!" hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/academie/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/akademija/" title="Академия LiveAgent: бесплатное обучение клиентскому обслуживанию, советы, лучшие практики и стратегии для повышения удовлетворенности клиентов." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </span> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/akademija/" title="Pridružite se LiveAgent Akademiji in odkrijte nasvete za izboljšanje storitev za stranke. Brezplačno usposabljanje za uspeh vašega podjetja!" hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Ázia</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/xuehui/" title="探索 LiveAgent 学院,获取客户服务培训、实用技巧和免费资源,提升客户体验并推动业务增长!" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/academy/" title='Matutunan ang lahat tungkol sa customer service sa LiveAgent Academy! Free resources, tips, at training para sa mas mahusay na serbisyo."' hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/hoc-vien/" title='Học viện LiveAgent: Nguồn tài nguyên miễn phí giúp nâng cao kỹ năng dịch vụ khách hàng, cải thiện trải nghiệm và tăng lòng trung thành khách hàng!"' hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Blízky východ</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/academiya/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Amerika</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/academy/" title="Explore LiveAgent Academy, your ultimate resource for mastering customer service. Discover tips, motivational quotes, best practices, and essential skills to enhance customer experiences, loyalty, and satisfaction. Unlock your team's potential with expert insights today!" hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/academia/" title="Descubra dicas, teorias e práticas essenciais no LiveAgent Academy para elevar seu atendimento ao cliente e encantar seus consumidores!" hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" 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Vyskúšajte 30-dňovú skúšobnú verziu zdarma a objavte viac!" hreflang="sk-SK" onover-preload="1"> <span class="Category__item__thumbnail__image" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/academy/archive/introduction_pillar.png"></span> </a> <div class="Category__item__wrap"> <h2 class="Category__item__title item-title" id="h-vod-do-akad-mie-z-kazn-ckeho-servisu"><a href="https://www.liveagent.sk/akademia/uvod/" title="Zlepšite zákaznícky servis s bezplatnými zdrojmi LiveAgent Akadémie. Vyskúšajte 30-dňovú skúšobnú verziu zdarma a objavte viac!" hreflang="sk-SK" onover-preload="1">Úvod do akadémie zákazníckeho servisu</a></h2> <div class="Category__item__excerpt item-excerpt"> <a href="https://www.liveagent.sk/akademia/uvod/" title="Zlepšite zákaznícky servis s bezplatnými zdrojmi LiveAgent Akadémie. Vyskúšajte 30-dňovú skúšobnú verziu zdarma a objavte viac!" hreflang="sk-SK" onover-preload="1"> Spokojnosť zákazníkov začína poskytovaním vysoko kvalitného zákazníckeho servisu, ktorý začína… </a> </div> <a class="Category__item__cta" href="https://www.liveagent.sk/akademia/uvod/" title="Zlepšite zákaznícky servis s bezplatnými zdrojmi LiveAgent Akadémie. Vyskúšajte 30-dňovú skúšobnú verziu zdarma a objavte viac!" hreflang="sk-SK" onover-preload="1">Zistite viac</a> </div> </li> <li class="Category__item redesign Category__item--academy uvod introduction" data-category="uvod" data-href="https://www.liveagent.sk/akademia/zle-zakaznicke-sluzby/" style="order: 1"> <div class="Category__item__wrap"> <div class="Category__item__header" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/academy/archive/introduction_item_bg.jpg"> <div class="Category__item__header__image"> <img alt="Akadémia" data-src="https://www.liveagent.sk/wp/urlslab-download/fc474b8c576008e6e6c7248462b37487/LiveAgent-academy-how-to-avoid-poor-customer-service.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="29"> </div> <div class="Category__item__header__label"> <span class="Category__item__header__label__text">Úvod</span> </div> </div> <div class="Category__item__content"> <h3 class="Category__item__content__title item-title" id="h-zl-z-kazn-cke-slu-by-a-ako-im-zabr-ni"><a href="https://www.liveagent.sk/akademia/zle-zakaznicke-sluzby/" title="Zlé zákaznícke služby a ako im zabrániť" hreflang="sk-SK" onover-preload="1">Zlé zákaznícke služby a ako im zabrániť</a></h3> <div class="Category__item__content__excerpt item-excerpt"> <a href="https://www.liveagent.sk/akademia/zle-zakaznicke-sluzby/" title="Akýkoľvek podnik, ktorý chce prosperovať, musí sa sústrediť na poskytovanie spokojnosti zákazníkov, pretože dôsledky zlého zákazníckeho servisu môžu byť skutočne škodlivé." hreflang="sk-SK" onover-preload="1"> S dostatočným množstvom a dostupnosťou podobných produktov na trhu sa… </a> </div> </div> </div> </li> </ul> </div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/ukazka-softveru/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--full" title="Naplánujte si ukážku LiveAgenta a zistite, ako zlepšiť zákaznícku spokojnosť a zvýšiť predaj pomocou nášho softvéru!" hreflang="sk-SK" onover-preload="1"> <span>Naplánujte si ukážku softvéru</span> </a> <a href="https://www.liveagent.sk/skusobna-verzia/" class="Button Button--outline" title="Zaregistrujte sa na 30-dňovú bezplatnú skúšobnú verziu LiveAgent a objavte najlepšie riešenie pre zákaznícku podporu ešte dnes!" hreflang="sk-SK" onover-preload="1"> <span>Start 30-days free trial</span> </a> </div> <ul class="GoodHands__logos flex"> <li class="GoodHands__logo"> <a href="/ocenenia/" title="Capterra" hreflang="sk-SK" onover-preload="1"> <img alt="Capterra" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/logo-capterra.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; 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Rýchly, spoľahlivý softvér s 24/7 podporou, 30-dňovou skúšobnou verziou a bez kreditnej karty." hreflang="sk-SK" onover-preload="1">Prenos dát</a></li> <li id="menu-item-19640"><a target="_blank" href="https://status.liveagent.com/" title="Check the real-time status of LiveAgent services. All systems are operating normally, including admin panel, call and video functions, ticket operations, and email services. Stay updated with the latest service status." hreflang="en">Dostupnosť systému</a></li> <li id="menu-item-19641"><a target="_blank" href="https://changelog.liveagent.com/" title="Discover the latest updates and improvements in LiveAgent's changelog. Stay informed about new features, bug fixes, and enhancements to optimize your customer service experience. Visit now for detailed insights!" hreflang="en">Produktové zmeny</a></li> <li id="menu-item-751113"><a href="https://www.liveagent.com/request-for-proposal/" title='Customize LiveAgent to fit your needs! Request a proposal, explore 139+ features, 190+ integrations & award-winning 24/7 support."' hreflang="en-US" onover-preload="1">Žiadosť o predloženie návrhu</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-92 widget_nav_menu"><div class="Footer__top__column__title h5">Spoločnosť</div><div class="menu-footer-top-company-slovak-container"><ul id="menu-footer-top-company-slovak" class="menu"><li id="menu-item-346857"><a href="https://www.liveagent.sk/o-nas/o-liveagentovi/" title="LiveAgent poskytuje inovatívny help desk softvér pre zákaznícku podporu s viac ako 150M používateľmi a 40K firmami. Skúste zdarma!" hreflang="sk-SK" onover-preload="1">O nás</a></li> <li id="menu-item-19643"><a href="/ocenenia/" title="Skvelý zákaznícky servis začína lepším help desk softvérom. Začnite 14-dňovú skúšobnú verziu zdarma a neskôr prejdite na jeden z platených plánov začínajúcich na 15$ / mesiac" hreflang="sk-SK" onover-preload="1">Ocenenia a certifikáty</a></li> <li id="menu-item-751116"><a href="/uspesne-pribehy/" title="LiveAgent is a company that offers customer support portal, data migration, and product changes. They have various popular software, including phone systems and helpdesk software. The company also provides a blog, dictionary, academy, webinars, and cost calculator for customer assistance. LiveAgent provides contact information for their sales department, social media, and newsletter subscription. They are currently creating an information dashboard for their customers and are in the process of installing it." hreflang="sk-SK" onover-preload="1">Recenzie zákazníkov</a></li> <li id="menu-item-19645"><a href="https://www.liveagent.sk/integracie/" urlslab_href_old="/integracie#voip-partneri" title="Maximalizujte hodnotu svojho help desk softvéru s LiveAgent integráciami a zlepšite zákaznícku spokojnosť. Začnite teraz!" hreflang="sk-SK" onover-preload="1">VoIP partneri</a></li> <li id="menu-item-19646"><a href="https://www.liveagent.com/affiliate-program/" title="Earn up to 30% recurring commissions with LiveAgent's Affiliate Program! 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Skúste 14-dňovú skúšobnú verziu!" hreflang="sk-SK" onover-preload="1">Slovník</a></li> <li id="menu-item-19647"><a href="/akademia/" aria-current="page" title="Zlepšite svoj zákaznícky servis s LiveAgent Akadémiou - jediným zdrojom, ktorý potrebujete! Vyskúšajte 14-dňovú skúšobnú verziu zdarma." hreflang="sk-SK">Akadémia</a></li> <li id="menu-item-751124"><a href="/sablony/" title="Získajte profesionálne emailové šablóny zdarma pre marketing, predaj, live chat a help desk s LiveAgent. Zlepšite svoju zákaznícku podporu a objavte výhody nášho multi-kanálového helpdesk softvéru. Navštívte nás teraz!" hreflang="sk-SK" onover-preload="1">Šablóny</a></li> <li id="menu-item-454911"><a href="https://www.liveagent.sk/test-pisania/" title="Zlepšite rýchlosť písania a produktivitu s LiveAgent testom písania. 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