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href="https://wpengine.com/support/wp-content/uploads/2024/05/wpe-mark-512-512_360-150x150.png" sizes="32x32" /> <link rel="icon" href="https://wpengine.com/support/wp-content/uploads/2024/05/wpe-mark-512-512_360-300x300.png" sizes="192x192" /> <link rel="apple-touch-icon" href="https://wpengine.com/support/wp-content/uploads/2024/05/wpe-mark-512-512_360-300x300.png" /> <meta name="msapplication-TileImage" content="https://wpengine.com/support/wp-content/uploads/2024/05/wpe-mark-512-512_360-300x300.png" /> <style type="text/css" id="wp-custom-css"> /*--- Remove Sidebar Sticky ---*/ @media screen and (min-width: 960px) { body .support-center-sidebar { position: relative; top:0; } } /*--- End Remove Sidebar Sticky ---*/ /*--- DUX ATTACK - Video Feedback --- */ #block-10{ display:none; } .video-feedback-callout:hover .video-feedback-link span{ color: #002447 !important; border-bottom: solid 3px #002447 !important; cursor: pointer; } .video-feedback-callout .video-feedback-link svg{ fill: 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iframe { max-width: 100%; width: 100%; height: 350px!important; } } @media screen and (min-width: 1276px) { .wp-block-embed iframe { max-width: 100%; width: 100%; height: 400px; } } figure.wp-embed-aspect-16-9, figure.wp-embed-aspect-4-3{ margin:0 } /*-- @media screen and (min-width: 1280px) { .entry-content.support-center-content iframe{ width:100%; height:400px; } } --*/ /*--- End Video Fix --- */ /*--- Text Styling ---*/ @import url('https://fonts.googleapis.com/css2?family=Lora:ital,wght@0,400..700;1,400..700&display=swap'); @import url('https://fonts.googleapis.com/css2?family=Inter:wght@100..900&family=Lora:ital,wght@0,400..700;1,400..700&display=swap'); .fl-builder-content-primary h1{ font-family:inter, helvetica, sans serif!important; text-transform:uppercase!important; font-size:16px!important; font-weight:500!important; letter-spacing:3px!important; } h1, .site-content h2, .page-header__title,h3, h5, .hero-header .hero-title, .visual--h2 .fl-heading { letter-spacing: -1px; 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a:hover { background-color: #e5ecf3!important; border-radius: 20px; } .hero-title{ letter-spacing: } .page-header__title{ letter-spacing:0; font-size:30px; font-family:inter, helvetica, sans serif!important; font-weight:700!important; } h2.page-header__title{ font-weight:700!important; } input{ font-family:inter, helvetica, sans serif!important; } .tile__title a{ letter-spacing:-.25px; font-family:inter, helvetica, sans serif!important; } .tile__pretitle{ letter-spacing:2px; font-family:inter, helvetica, sans serif!important; font-weight:500; color:#5B6C74; margin-bottom:24px; } button{ font-family:inter, helvetica, sans serif!important; } @media (min-width: 1140px) { .cta-block__title-description p { font-size: 18px!important; } } .cta-block.cta-block--in-page-small .cta-block__title{ font-size:2.8rem!important; } } .site-footer__menu .section-footer__menu h2.section-footer__title{ font-family:inter, helvetica, sans serif!important; font-weight:700!important; } .tile__summary{ 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Links */ a{ color:#002447; } a:hover{ color:#006bd6; } /* End Links */ /* Tiles */ .tile, .tile__link { background-color: #fff; -webkit-box-shadow: none; box-shadow: none; border:1px solid #cfdde9!important; border-radius:10px; } .tile--support{ border-radius:20px!important; border:2px solid #cfdde9!important; } .tile__link:active .tile__line, .tile__link:focus .tile__line, .tile__link:hover .tile__line { border-radius: 0 0 20px 20px; } .tile__line { background-color: #006bd6; } /* End Tiles */ .gb-block-notice .gb-notice-title{ background-color:#FFC34E; color:#002838!important; } .gb-notice-text{ border-color:#FFC34E!important; } /* Buttons */ .button-group>.button, .button-group>[type=button], .button-group>[type=submit], .button-group>button, .nav-cta, .tile--support .button, [type=submit], .button--sunset-white { border-radius: 50px; text-transform: capitalize!important; } /* End Buttons */ /* Search Hero */ @media screen and (min-width: 768px) { .hero-wrapper { background:#f4f7fa!important; } } @media (min-width: 1140px) { .hero-header { padding-right: 0!important; text-align:center!important; max-width:800px!important } .hero-header form{ margin-left:155px; } } .search-form .search-field{ border-radius:10px; margin-right:10px; } .search-form .search-submit { border-radius:50px; padding-top:0!important; } .hero-header .search-form .search-submit:hover{ background-color: #4D6974; border-color: #4D6974; color:#fff } @media (min-width: 960px) { .support-nav-wrapper { border-bottom:1px solid #e1e9f1; } } /* END Search Hero */ /* Support BOP */ .fl-node-61841738db82d > .fl-row-content-wrap{ background:#f4f7fa!important; color:#002838; } .fl-node-618417a269ccb .cta-block__title-description{ text-align:center; } .fl-node-618417a269ccb .cta-block.cta-block--in-page-small .cta-block__content{ display:block!important; } .fl-node-618417a269ccb .cta-block.cta-block--in-page-small .cta-block__title-description { width:100%!important; padding:0!important; } .fl-node-618417a269ccb .cta-block.cta-block--in-page-small .cta-block__button-group{ width:100%!important; padding-top:30px; padding-bottom:40px; } .fl-node-618417a269ccb .button--hollow-white{ color: white; background: #002838; border: #002838; } .fl-node-618417a269ccb .button--hollow-white:hover{ background-color: #4D6974; border-color: #4D6974; } .fl-node-618417a269ccb p{ max-width: 700px; margin: 0 auto; } .fl-node-61841738db82d > .fl-row-content-wrap { padding-top:80px!important; } .fl-row-bg-lazy-photo.bg-scheme--light-text:not(.fl-row-bg-overlay):not(.no-overlay) .fl-row-content-wrap{ padding-top: 80px; padding-bottom: 80px; } @media (max-width: 768px){ .cta-block__title-description p { font-size: 1rem!important; } .fl-row-bg-lazy-photo.bg-scheme--light-text:not(.fl-row-bg-overlay):not(.no-overlay) .fl-row-content-wrap { background-image: url(https://wpengine.com/wp-content/uploads/2017/11/logo-poof-1500x833.jpeg)!important; background-size: cover!important; background-repeat: no-repeat!important; background-position:center!important; } } /* END Support BOP */ /* Buy BOP */ .fl-row-bg-lazy-photo .fl-row-content-wrap:before{ background-color:transparent!important; } .fl-node-615e05eee7ca2 > .fl-row-content-wrap { padding-top:80px!important; padding-bottom:80px!important; } /* END Buy BOP */ /* --- END DUX ATTACK --- */ @media (min-width: 768px){ .wp-block-cover { padding: 40px!important; } } #block-2 > div > h2 { margin: 0; } #block-3 > div > div > p:nth-child(2) { margin: 0; } #block-3 > div > div > h2 { margin: 0; } #block-4 > div > div > h2 { margin: 0; } #colophon > div > div.site-footer__widget-areas > div.site-footer__info-widgets { padding: 40px 0 0; } #block-3 > div > div > p:nth-child(3) { margin: 0; } #block-4 > div > h2 { margin: 0 } @media ( max-width: 768px ) { .wp-block-embed > div > iframe { height: 100% } } .wpe-hamburger__label { text-transform: uppercase; } #masthead.site-header.mobile-nav-active .dropdown-nav.mobile { top: 87px; } /* --- Mobile Menu Font Color **/ /* --- Mobile Menu Font Color **/ @media ( max-width: 850px) { #mobile-navigation > div .nav__top { color: #002838; } } @media ( max-width: 850px) { #masthead > div.wrap > a > svg.brand.brand--wpengine > path { fill: #002838; } } /* ------ CTA Buttons Stacked on Tablet ------ */ @media (min-width: 768px) and (max-width: 999px){ .button-group .button { margin: 10px 20px; padding-right: 100px; padding-left: 100px; } } /*------ Buy Now Page 60-day Footer Fix ------*/ .sixtyday { z-index:0; } /*------ Platform Button Nav Overlay ------*/ .platformnavbutton{ background: rgba(0,40,56,.35); } /*------ Video Lightbox Modal Styling ------*/ .mfp-wrap.fl-video-lightbox-wrap .mfp-close, .mfp-wrap.fl-video-lightbox-wrap .mfp-close:hover { color: #FFF!important; right: -44px!important; top: -40px!important; } .mfp-close { height: 44px; position: absolute; opacity: 1; font-style: normal; font-family: Arial,Baskerville,monospace; } .mfp-close:hover { opacity: .65; } .mfp-iframe-scaler [type=button] { font-size: 3rem!important; } .fl-video-lightbox-wrap .mfp-iframe-scaler iframe { left: 0%; height: 100%; top: 0%; width: 100%; border:0!important; } /*------ End Video Lightbox Modal Styling ------*/ /*--- Blog Post Custom Widget CTA CSS---*/ #custom_html-3, #custom_html-4, #custom_html-5, #custom_html-6, #custom_html-7, #custom_html-8, #custom_html-9, #custom_html-16 { padding: 0 !important; } #custom_html-7, #custom_html-8, #custom_html-9 { display: none; } #custom_html-5 { margin-bottom: 40px; } #cta_widget-9 p { text-shadow: 0px 0px 5px rgba(0, 0, 0, 0.7); } /*--- End Custom CSS ---*/ /*--- Custom CTA Padding Fix CSS ---*/ @media (min-width: 768px){ .wp-block-cover { padding: 40px!important; } } /*--- Custom CTA Padding Fix CSS ---*/ /*--- EU Sites Blog Opt-in fix ---*/ .wpe-field__fieldset.group__eu_opt_in .wpe-field__description, .wpe-field__fieldset.group__eu_opt_in .wpe-field__controls { background-color: transparent; width: 100%; } /*--- EU 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font-size: 18px; margin-top: 4px; } /* .search-form-wrapper-top{ width:89%; margin-right:0px !important; margin-left: 20px; } */ } </style> <header class="page-header page-header--support-center-single"> <div style="width: 96%;margin: auto;/* float: left; */"> <div class="page-header__title"><a href="/support/" style="color:white !important; text-decoration:none !important;">Support Center</a></div> <button class="support-nav-toggle">Categories</button>  <div class="search-form-wrapper-top"> <form role="search" method="get" class="search-form" action="https://wpengine.com/support/"> <label> <span class="screen-reader-text">Search for:</span> <input type="search" class="search-field" /placeholder="Search Support Center" value="" name="s" /> </label> <input type="hidden" name="src" value="support"><input type="submit" class="search-submit" value="Search" /> </form> </div>  </div> </header> <article id="post-124808"> <div class="support-nav-wrapper"> <div class="support-nav"><div class="support-nav__item"><a href="https://wpengine.com/support/support-categories/setup/"><div class="support-nav__item--icon"></div><div class="support-nav__item--title">Setup A Site</div></a></div><div class="support-nav__item"><a href="https://wpengine.com/support/support-categories/account/"><div class="support-nav__item--icon"></div><div class="support-nav__item--title">Account & Features</div></a></div><div class="support-nav__item"><a href="https://wpengine.com/support/support-categories/platform/"><div class="support-nav__item--icon"></div><div class="support-nav__item--title">Platform Information</div></a></div><div class="support-nav__item"><a href="https://wpengine.com/support/support-categories/wordpress-help/"><div class="support-nav__item--icon"></div><div class="support-nav__item--title">WordPress Help</div></a></div><div class="support-nav__item"><a href="https://wpengine.com/support/support-categories/troubleshoot/"><div class="support-nav__item--icon"></div><div class="support-nav__item--title">Troubleshoot</div></a></div><div class="support-nav__item"><a href="https://wpengine.com/support/browse-all/"><div class="support-nav__item--icon"></div><div class="support-nav__item--title">Browse All</div></a></div></div> </div> <div class="entry-content support-center-content"> <div class="support-center-content__main"> <h1 class="entry-title">Point DNS for Your Domain Name to WP Engine</h1> <div class="support-center-content__entry-meta"> <p>Last updated on November 21st, 2024</p> <p class="tags"><a href="/support-tag/dns">DNS</a><a href="/support-tag/domain">domain</a><a href="/support-tag/video">video</a></p> </div> <p>The most important step to “go live” with your WP Engine-hosted website is to connect your domain name to your website by pointing DNS. This is what allows traffic to be directed to your website when someone types your domain name into their web browser.</p> <p>To do this, you will need to log in to your DNS provider account which, most often, is where you purchased your domain (a domain registrar). As your web host, WP Engine does not sell domain names, so this will be a separate provider. If you are not sure who your DNS provider is, you can use the <a href="https://www.whois.com/whois" target="_blank" rel="noreferrer noopener">Whois Lookup tool</a> or the <a href="https://wpengine.com/support/point-domain/#How_to_use_Entri_Connect">Entri Connect tool</a> (as explained later in this article) to identify your provider.</p> <p><em>Not sure what DNS or a domain registrar is? Check out the <a href="https://wpengine.com/support/point-domain/#DNS_Glossary">glossary</a> below.</em></p> <p>At WP Engine, there are two options for pointing your domain to your website:</p> <ol class="wp-block-list"> <li><strong>Automatic DNS configuration</strong> <ul class="wp-block-list"> <li>If you are using a supported DNS provider, your DNS can be automatically configured through Entri Connect. <ul class="wp-block-list"> <li><a href="https://wpengine.com/support/point-domain/#How_to_use_Entri_Connect">Learn how to configure DNS records using Entri Connect.</a></li> </ul> </li> <li><em>Prefer to watch a video tutorial on how to use Entri Connect?</em> <ul class="wp-block-list"> <li><a href="https://wpengine.com/support/point-domain/#How_to_use_Entri_Connect">Automatically Pointing a Domain to WP Engine with Entri Connect</a> (video)</li> </ul> </li> </ul> </li> <li><strong>Manual DNS configuration</strong> <ul class="wp-block-list"> <li>If you are using a DNS provider that is not supported by Entri Connect, or if you prefer to update your DNS records yourself, you can point your domain manually. <ul class="wp-block-list"> <li><a href="https://wpengine.com/support/point-domain/#Manual_DNS_Configuration">Learn how to set up WP Engine DNS records correctly.</a></li> </ul> </li> <li><em>Prefer to watch a video tutorial on how to manually point your DNS?</em> <ul class="wp-block-list"> <li><a href="https://wpengine.com/support/point-domain/#cname-a-records-video">What are CNAMES and A records, and which one should I use?</a> (video)</li> <li><a href="https://wpengine.com/support/point-domain/#cname-flattening-video">How to point your domain to WP Engine using the CNAME record</a> (video)</li> <li><a href="https://wpengine.com/support/point-domain/#a-records-video">How to point your domain to WP Engine using A records</a> (video)</li> </ul> </li> </ul> </li> </ol> <div class="lwptoc lwptoc-autoWidth lwptoc-baseItems lwptoc-light lwptoc-notInherit" data-smooth-scroll="1" data-smooth-scroll-offset="24"><div class="lwptoc_i"> <div class="lwptoc_header"> <b class="lwptoc_title">Contents</b> <span class="lwptoc_toggle"> <a href="#" class="lwptoc_toggle_label" data-label="show">hide</a> </span> </div> <div class="lwptoc_items lwptoc_items-visible"> <div class="lwptoc_itemWrap"><div class="lwptoc_item"> <a href="#Before_Pointing_Your_Domain"> <span class="lwptoc_item_number">1</span> <span class="lwptoc_item_label">Before Pointing Your Domain</span> </a> </div><div class="lwptoc_item"> <a href="#Automatic_DNS_Configuration"> <span class="lwptoc_item_number">2</span> <span class="lwptoc_item_label">Automatic DNS Configuration</span> </a> <div class="lwptoc_itemWrap"><div class="lwptoc_item"> <a href="#Supported_DNS_providers"> <span class="lwptoc_item_number">2.1</span> <span class="lwptoc_item_label">Supported DNS providers</span> </a> </div><div class="lwptoc_item"> <a href="#How_to_use_Entri_Connect"> <span class="lwptoc_item_number">2.2</span> <span class="lwptoc_item_label">How to use Entri Connect</span> </a> </div><div class="lwptoc_item"> <a href="#Locate_Entri_Connect_again"> <span class="lwptoc_item_number">2.3</span> <span class="lwptoc_item_label">Locate Entri Connect again</span> </a> </div><div class="lwptoc_item"> <a href="#Entri_Connect_logs"> <span class="lwptoc_item_number">2.4</span> <span class="lwptoc_item_label">Entri Connect logs</span> </a> </div><div class="lwptoc_item"> <a href="#Common_issues"> <span class="lwptoc_item_number">2.5</span> <span class="lwptoc_item_label">Common issues</span> </a> </div><div class="lwptoc_item"> <a href="#Additional_information"> <span class="lwptoc_item_number">2.6</span> <span class="lwptoc_item_label">Additional information</span> </a> </div></div></div><div class="lwptoc_item"> <a href="#Manual_DNS_Configuration"> <span class="lwptoc_item_number">3</span> <span class="lwptoc_item_label">Manual DNS Configuration</span> </a> <div class="lwptoc_itemWrap"><div class="lwptoc_item"> <a href="#Locate_your_DNS_record_values"> <span class="lwptoc_item_number">3.1</span> <span class="lwptoc_item_label">Locate your DNS record values</span> </a> </div><div class="lwptoc_item"> <a href="#Determine_which_DNS_records_to_use"> <span class="lwptoc_item_number">3.2</span> <span class="lwptoc_item_label">Determine which DNS records to use</span> </a> </div><div class="lwptoc_item"> <a href="#How_to_use_CNAME_flattening"> <span class="lwptoc_item_number">3.3</span> <span class="lwptoc_item_label">How to use CNAME flattening</span> </a> </div><div class="lwptoc_item"> <a href="#How_to_use_A_records"> <span class="lwptoc_item_number">3.4</span> <span class="lwptoc_item_label">How to use A records</span> </a> </div><div class="lwptoc_item"> <a href="#How_to_point_the_www_record"> <span class="lwptoc_item_number">3.5</span> <span class="lwptoc_item_label">How to point the “www” record</span> </a> </div><div class="lwptoc_item"> <a href="#How_to_point_subdomains"> <span class="lwptoc_item_number">3.6</span> <span class="lwptoc_item_label">How to point subdomains</span> </a> </div><div class="lwptoc_item"> <a href="#Additional_Information"> <span class="lwptoc_item_number">3.7</span> <span class="lwptoc_item_label">Additional Information</span> </a> </div></div></div><div class="lwptoc_item"> <a href="#DNS_Propagation"> <span class="lwptoc_item_number">4</span> <span class="lwptoc_item_label">DNS Propagation</span> </a> </div><div class="lwptoc_item"> <a href="#DNS_Glossary"> <span class="lwptoc_item_number">5</span> <span class="lwptoc_item_label">DNS Glossary</span> </a> </div></div></div> </div></div> <a name="Before_Pointing_DNS"></a> <hr class="wp-block-separator has-alpha-channel-opacity"> <h2 class="wp-block-heading"><span id="Before_Pointing_Your_Domain">Before Pointing Your Domain</span></h2> <p>Before pointing your domain to WP Engine, review the following steps to make sure the whole process goes as smoothly as possible.</p> <p><strong>Required Steps</strong></p> <p>These steps must be completed <em>before</em> you can point your domain to WP Engine:</p> <ol class="wp-block-list"> <li>Add your domain to the User Portal. <a href="https://wpengine.com/support/add-domain-in-user-portal/">Learn how to add a domain here</a>. <ul class="wp-block-list"> <li>During this step (and depending on who your DNS provider is) WP Engine may be able to automatically configure your DNS through Entri Connect. <a href="https://wpengine.com/support/point-domain/#Automatic_DNS_Configuration">Learn more about Entri Connect here</a>.</li> </ul> </li> <li>Update the Site URL in WordPress®.<sup><a href="#legal-disclaimer">1</a></sup> <a href="https://wpengine.com/support/going-live/#Update_WordPress_URL_Settings">Learn how to update your domain in WordPress here</a>.</li> <li>If you have purchased Global Edge Security (GES), you should enable the GES network <em>before</em> pointing DNS. <a href="https://wpengine.com/support/ges/#Enable_GES">Learn how to update a domain’s network to GES</a>.</li> </ol> <p><strong>Optional Steps</strong></p> <p>All DNS changes will cause some amount of downtime while those changes <a href="https://wpengine.com/support/point-domain/#DNS_Propagation">propagate</a>. However, if your domain is already pointed to a live website, you can complete the following optional steps to reduce the effects of this downtime.<br></p> <ol class="wp-block-list"> <li>Pre-verify domain ownership. <a href="https://wpengine.com/support/add-domain-in-user-portal/#Verify_Domain_Ownership">Learn more about pre-verification here</a>.</li> <li>Make DNS changes during a time when your website usually experiences low traffic.</li> <li>Consider activating a maintenance mode or coming soon page on the live website. You can use a plugin for this.</li> </ol> <hr class="wp-block-separator has-alpha-channel-opacity"> <h2 class="wp-block-heading"><span id="Automatic_DNS_Configuration">Automatic DNS Configuration</span></h2> <p>The easiest way to point your domain to WP Engine is using the automatic DNS configuration option. </p> <p>For this, WP Engine partners with <em>Entri Connect</em>, an easy-to-use tool that will update your DNS records on your behalf if you are using a supported DNS provider.</p> <p>So, if you <a href="https://wpengine.com/support/add-domain-in-user-portal/">add a domain to the User Portal</a> that was registered with one of the supported providers listed below, you will be given the option to use Entri to automatically point your domain to WP Engine.</p> <h3 class="wp-block-heading"><span id="Supported_DNS_providers">Supported DNS providers</span></h3> <p>Entri supports an extensive list of providers, shown in the list below.</p> <p><em>Please note this list is subject to change. Refer to Entri Connect’s </em><a href="https://developers.entri.com/provider-list" target="_blank" rel="noreferrer noopener"><em>Supported Provider</em></a><em> page for the most up to date list.</em></p> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-5 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <ul class="wp-block-list"> <li>123-Reg</li> <li>Amazon Route 53 (AWS)</li> <li>Arsys</li> <li>Bluehost US</li> <li>Cloudflare</li> <li>Crazy Domains</li> <li>Domain.com</li> <li>Digital Ocean</li> <li>DNSimple</li> <li>DreamHost</li> <li>Dynadot</li> <li>Enom</li> <li>Gandi</li> <li>GoDaddy</li> <li>Hetzner</li> <li>Hover</li> <li>Hostgator</li> <li>Hostinger</li> <li>Inmotion Hosting</li> <li>IONOS</li> <li>IWantMyName</li> <li>Linode</li> </ul> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <ul class="wp-block-list"> <li>LocaWeb</li> <li>Name.com</li> <li>Namebright</li> <li>Namecheap</li> <li>NameSilo</li> <li>Network Solutions</li> <li>Netlify</li> <li>One.com</li> <li>OpenSRS</li> <li>OVH</li> <li>Porkbun</li> <li>Register.com</li> <li>Register.it</li> <li>Registro.br</li> <li>Shopify</li> <li>SiteGround</li> <li>Strato</li> <li>Squarespace</li> <li>Web.com</li> <li>Wix</li> <li>WordPress.com</li> <li>Xneelo</li> </ul> </div> </div> <h3 class="wp-block-heading"><span id="How_to_use_Entri_Connect">How to use Entri Connect</span></h3> <p>The following video guide shows how to use Entri Connect to automatically point your domain to WP Engine.</p> <iframe style="aspect-ratio: 16 / 9; width: 100%;" src="https://www.youtube.com/embed/3GrOYp0R-Hs?si=Ikgd8OxleCyP2Cr9&rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe> <div class="video-feedback-callout" style="width: 100%; margin: auto; max-width:450px; margin-top:15px;"> <span style="float: left; padding-right:10px; padding-top:1px;"> <img decoding="async" src="https://wpengine.com/support/wp-content/uploads/2024/09/stars-rating.png"> </span> <p style="color:#002447; font-size:14px; padding-right:6px; float:left; font-weight:400;">Was this video helpful?</p> <div class="video-feedback-link copy_site" id="copy_site" style="display: flex; align-items: center; gap: .5rem; font-weight: 700; pointer-events: all; float:left;"> <span style="color:#006BD6; font-size: 14px; border-bottom: 3px solid #006BD6; text-decoration:none;">Share Your Feedback</span> <svg width="24" height="25" viewbox="0 0 24 25" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M13.5491 5.93261C13.2357 5.66173 12.7621 5.69618 12.4912 6.00955C12.2203 6.32292 12.2548 6.79655 12.5681 7.06742L17.9854 11.75L4 11.75C3.58579 11.75 3.25 12.0858 3.25 12.5C3.25 12.9142 3.58579 13.25 4 13.25L17.9854 13.25L12.5681 17.9326C12.2548 18.2035 12.2203 18.6771 12.4912 18.9905C12.7621 19.3038 13.2357 19.3383 13.5491 19.0674L20.4904 13.0674C20.6552 12.925 20.7499 12.7179 20.7499 12.5C20.7499 12.2822 20.6552 12.0751 20.4904 11.9326L13.5491 5.93261Z"></path></svg> </div> </div> <div style="height:10px" aria-hidden="true" class="wp-block-spacer"></div> <p><strong>If you are using one of the supported DNS providers listed above</strong>, all you need to do is use Entri Connect when <a href="https://wpengine.com/support/add-domain-in-user-portal/">adding your domain to WP Engine’s User Portal</a>. After entering your domain name information, you will see a prompt (shown in the image below) to connect your domain using Entri, and have your DNS pointed to WP Engine on your behalf. </p> <ul class="wp-block-list"> <li>Make sure the <strong>Automatic</strong> option is selected</li> <li>Click <strong>Connect with Entri</strong></li> </ul> <figure class="wp-block-image size-large"><img fetchpriority="high" decoding="async" width="1024" height="666" src="https://wpengine.com/support/wp-content/uploads/2024/08/connect-with-entri-1024x666.png" alt="Screenshot of the domains page in the WP Engine User Portal showing the popup to select automatic or manual connection with Entri." class="wp-image-125431" srcset="https://wpengine.com/support/wp-content/uploads/2024/08/connect-with-entri-1024x666.png 1024w, https://wpengine.com/support/wp-content/uploads/2024/08/connect-with-entri-300x195.png 300w, https://wpengine.com/support/wp-content/uploads/2024/08/connect-with-entri-768x500.png 768w, https://wpengine.com/support/wp-content/uploads/2024/08/connect-with-entri-1536x999.png 1536w, https://wpengine.com/support/wp-content/uploads/2024/08/connect-with-entri-1500x976.png 1500w, https://wpengine.com/support/wp-content/uploads/2024/08/connect-with-entri.png 1835w" sizes="(max-width: 1024px) 100vw, 1024px"></figure> <p>After clicking the <strong>Continue </strong>button you’ll see a <strong>Detected DNS Provider</strong> message if your DNS provider is found and supported.</p> <figure class="wp-block-image size-large"><img decoding="async" width="1024" height="492" src="https://wpengine.com/support/wp-content/uploads/2024/08/detected-dns-provider-1024x492.png" alt="Screenshot of the domains page in the WP Engine User Portal showing the popups to confirm and continue connecting with Entri" class="wp-image-125434" srcset="https://wpengine.com/support/wp-content/uploads/2024/08/detected-dns-provider-1024x492.png 1024w, https://wpengine.com/support/wp-content/uploads/2024/08/detected-dns-provider-300x144.png 300w, https://wpengine.com/support/wp-content/uploads/2024/08/detected-dns-provider-768x369.png 768w, https://wpengine.com/support/wp-content/uploads/2024/08/detected-dns-provider-1536x739.png 1536w, https://wpengine.com/support/wp-content/uploads/2024/08/detected-dns-provider-1500x721.png 1500w, https://wpengine.com/support/wp-content/uploads/2024/08/detected-dns-provider.png 1836w" sizes="(max-width: 1024px) 100vw, 1024px"></figure> <p>However, if Entri is unable to detect your DNS provider you’ll be provided with a list to “<strong>Select your domain provider</strong>“. If you cannot find your provider in the list you can scroll to the bottom of the list and click the button labeled “<strong>Can’t find your provider? Go to our manual setup</strong>“. Your DNS records will be displayed on the next screen so you can <a href="https://wpengine.com/support/point-domain/#Manual_DNS_Configuration">point your DNS manually</a>.</p> <figure class="wp-block-image size-large"><img decoding="async" width="1024" height="817" src="https://wpengine.com/support/wp-content/uploads/2024/08/Screenshot-2024-08-02-at-11.50.50%E2%80%AFAM-e1722628955358-1024x817.png" alt="Screenshot of the domains page in the WP Engine User Portal showing the popup to select your domain provider manually while connecting with Entri." class="wp-image-125430" srcset="https://wpengine.com/support/wp-content/uploads/2024/08/Screenshot-2024-08-02-at-11.50.50 AM-e1722628955358-1024x817.png 1024w, https://wpengine.com/support/wp-content/uploads/2024/08/Screenshot-2024-08-02-at-11.50.50 AM-e1722628955358-300x239.png 300w, https://wpengine.com/support/wp-content/uploads/2024/08/Screenshot-2024-08-02-at-11.50.50 AM-e1722628955358-768x613.png 768w, https://wpengine.com/support/wp-content/uploads/2024/08/Screenshot-2024-08-02-at-11.50.50 AM-e1722628955358.png 1092w" sizes="(max-width: 1024px) 100vw, 1024px"></figure> <p>If Entri did automatically find your provider you should then see a button to <strong>Authorize</strong> with your specific domain provider and complete the automatic connection like the example below.</p> <figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="769" src="https://wpengine.com/support/wp-content/uploads/2024/08/authorize-entri-1024x769.png" alt="Screenshot of the domains page in the WP Engine User Portal showing the popup to authorize Entri to connect to your domain provider" class="wp-image-125436" srcset="https://wpengine.com/support/wp-content/uploads/2024/08/authorize-entri-1024x769.png 1024w, https://wpengine.com/support/wp-content/uploads/2024/08/authorize-entri-300x225.png 300w, https://wpengine.com/support/wp-content/uploads/2024/08/authorize-entri-768x577.png 768w, https://wpengine.com/support/wp-content/uploads/2024/08/authorize-entri.png 1089w" sizes="(max-width: 1024px) 100vw, 1024px"></figure> <p>After logging into your domain provider you’ll see the new DNS records that will be added automatically.</p> <div style="color:#32373c;background-color:#00d1b2" class="wp-block-genesis-blocks-gb-notice gb-font-size-18 gb-block-notice" data-id="10de4b"><div class="gb-notice-title" style="color:#fff"><p>NOTE</p></div><div class="gb-notice-text" style="border-color:#00d1b2"> <p>If Entri finds conflicting DNS records in your account, they may be deleted. Be sure to review everything carefully before authorizing WP Engine to make DNS changes. </p> <p>We recommend asking your DNS provider if you are not sure if other records (such as MX records that control domain-based email) could be impacted by the changes Entri will make.</p> </div></div> <p>Once you click the <strong>Authorize</strong> button, the DNS records will automatically be added at your DNS provider. </p> <figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="386" src="https://wpengine.com/support/wp-content/uploads/2024/08/Screenshot-2024-08-02-at-12.44.20%E2%80%AFPM-1024x386.png" alt="Screenshot of the domains page in the WP Engine User Portal showing the popup to authorize Entri to add the DNS records at your DNS provider" class="wp-image-125437" srcset="https://wpengine.com/support/wp-content/uploads/2024/08/Screenshot-2024-08-02-at-12.44.20 PM-1024x386.png 1024w, https://wpengine.com/support/wp-content/uploads/2024/08/Screenshot-2024-08-02-at-12.44.20 PM-300x113.png 300w, https://wpengine.com/support/wp-content/uploads/2024/08/Screenshot-2024-08-02-at-12.44.20 PM-768x290.png 768w, https://wpengine.com/support/wp-content/uploads/2024/08/Screenshot-2024-08-02-at-12.44.20 PM-1536x580.png 1536w, https://wpengine.com/support/wp-content/uploads/2024/08/Screenshot-2024-08-02-at-12.44.20 PM-1500x566.png 1500w, https://wpengine.com/support/wp-content/uploads/2024/08/Screenshot-2024-08-02-at-12.44.20 PM.png 1924w" sizes="(max-width: 1024px) 100vw, 1024px"></figure> <p>After your DNS is updated, you will be returned to the WP Engine <em>Domains</em> page and your DNS changes will begin to <a href="https://wpengine.com/support/point-domain/#DNS_Propagation">propagate</a> throughout the internet. </p> <figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="744" src="https://wpengine.com/support/wp-content/uploads/2024/08/domain-configured-1024x744.png" alt="Screenshot of the domains page in the WP Engine User Portal showing the success popup after Entri has successfully finished automatically adding your DNS records." class="wp-image-125438" srcset="https://wpengine.com/support/wp-content/uploads/2024/08/domain-configured-1024x744.png 1024w, https://wpengine.com/support/wp-content/uploads/2024/08/domain-configured-300x218.png 300w, https://wpengine.com/support/wp-content/uploads/2024/08/domain-configured-768x558.png 768w, https://wpengine.com/support/wp-content/uploads/2024/08/domain-configured.png 1078w" sizes="(max-width: 1024px) 100vw, 1024px"></figure> <div style="color:#32373c;background-color:#00d1b2" class="wp-block-genesis-blocks-gb-notice gb-font-size-18 gb-block-notice" data-id="10de4b"><div class="gb-notice-title" style="color:#fff"><p>NOTE</p></div><div class="gb-notice-text" style="border-color:#00d1b2"> <p>If you are not sure who your DNS provider is and we can detect who it is, their name will be displayed on the <strong>Add domain</strong> screen (as shown in the image below). This is helpful for finding the correct login credentials, or directly logging in to your DNS provider for more complex DNS configurations.</p> </div></div> <h3 class="wp-block-heading"><span id="Locate_Entri_Connect_again">Locate Entri Connect again</span></h3> <p>If you have already added your domain to the User Portal, but have not pointed your domain name yet, you can access the Entri Connect workflow again by following these steps:</p> <ol class="wp-block-list"> <li>From the <strong><a href="https://my.wpengine.com/sites">Sites</a></strong> page, select the <strong>Environment</strong> that contains the domain you want to work with.</li> <li>Click <strong>Domains</strong> in the secondary menu on the left.</li> <li>Expand the domain name’s Status drop down.</li> <li>Click the <strong>Change DNS records</strong> button.</li> </ol> <figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="517" src="https://wpengine.com/support/wp-content/uploads/2024/07/locate-entri-again-1024x517.png" alt="Screenshot of the Domains page in the WP Engine User Portal showing the Change DNS records button" class="wp-image-125382" srcset="https://wpengine.com/support/wp-content/uploads/2024/07/locate-entri-again-1024x517.png 1024w, https://wpengine.com/support/wp-content/uploads/2024/07/locate-entri-again-300x151.png 300w, https://wpengine.com/support/wp-content/uploads/2024/07/locate-entri-again-768x388.png 768w, https://wpengine.com/support/wp-content/uploads/2024/07/locate-entri-again.png 1157w" sizes="(max-width: 1024px) 100vw, 1024px"></figure> <h3 class="wp-block-heading"><span id="Entri_Connect_logs">Entri Connect logs</span></h3> <p>You can view your <a href="https://wpengine.com/support/wp-engine-user-portal/#Users">Account Activity</a> in the User Portal to see if Entri Connect has successfully or unsuccessfully configured your DNS settings.</p> <p>Entri Connect actions in the log look similar to the following example:</p> <figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="473" src="https://wpengine.com/support/wp-content/uploads/2024/04/entri-log-entry-1024x473.png" alt="Entri Connect log example" class="wp-image-124773" srcset="https://wpengine.com/support/wp-content/uploads/2024/04/entri-log-entry-1024x473.png 1024w, https://wpengine.com/support/wp-content/uploads/2024/04/entri-log-entry-300x139.png 300w, https://wpengine.com/support/wp-content/uploads/2024/04/entri-log-entry-768x355.png 768w, https://wpengine.com/support/wp-content/uploads/2024/04/entri-log-entry-1536x710.png 1536w, https://wpengine.com/support/wp-content/uploads/2024/04/entri-log-entry-2048x946.png 2048w, https://wpengine.com/support/wp-content/uploads/2024/04/entri-log-entry-1500x693.png 1500w" sizes="(max-width: 1024px) 100vw, 1024px"></figure> <h3 class="wp-block-heading"><span id="Common_issues">Common issues</span></h3> <p>If you are having trouble with using the automated Entri Connect system, check the following:</p> <ol class="wp-block-list"> <li><strong>Did you complete the entire process?<br></strong>You should have seen a login page for your domain provider. The login page would have asked for your username and password. After submitting those details, you should have been automatically directed back to WP Engine. If this doesn’t sound familiar, try again and be sure to complete the entire process.<br></li> <li><strong>Did you use the correct credentials?</strong><br>While using Entri Connect, you will need to use your login credentials for your DNS provider (not your WP Engine login credentials). Verify that you have the correct username and password. You can do this by going to your DNS provider directly and logging in there. If your credentials are incorrect, you will need to use your DNS provider’s “Reset Password” functionality. Once completed, try using Entri Connect again using your username and new password.<br><br>If you do not have the login credentials, you can also forward the login request to someone else who has the required credentials (shown in the image below).</li> </ol> <figure class="wp-block-image size-full"><img loading="lazy" decoding="async" width="682" height="655" src="https://wpengine.com/support/wp-content/uploads/2024/04/entri-forward-login-link.png" alt="Entri Connect forward login link" class="wp-image-124811" srcset="https://wpengine.com/support/wp-content/uploads/2024/04/entri-forward-login-link.png 682w, https://wpengine.com/support/wp-content/uploads/2024/04/entri-forward-login-link-300x288.png 300w" sizes="(max-width: 682px) 100vw, 682px"></figure> <ol start="3" class="wp-block-list"> <li><strong>Did you log in to the correct DNS account?</strong><br>The username you use for Entri Connect to log in to your DNS provider must be the <em>owner</em> of the domain name you are adding to WP Engine. You can verify this by logging into your DNS provider and checking to see if the domain exists for your user. If not, you will have to determine which user owns the domain and use those credentials instead.<br><br>If you do not have the login credentials, you can also forward the login request to someone else who has the required credentials (shown in the image above).</li> </ol> <h3 class="wp-block-heading"><span id="Additional_information">Additional information</span></h3> <ul class="wp-block-list"> <li>If your website is migrated to a new server environment and was not pointed using CNAME flattening, the DNS records will <strong>not</strong> be updated automatically. To resolve this, you can: <ul class="wp-block-list"> <li>Either remove and re-add the domain to your Domains page in the User Portal to trigger the automatic DNS connection process.</li> <li>Or, <a href="https://wpengine.com/support/point-domain/#Manual_DNS_Configuration">manually update the entries</a> directly through your DNS host.</li> </ul> </li> <li>Cloudflare, Akamai, Incapsula, or other services involving a <strong>reverse proxy</strong>, are not fully compatible with the automatic DNS configuration process. The automated configuration process will still work to update the DNS records at your DNS host, but it will not update records at your reverse proxy service provider which must be done manually. <a href="https://wpengine.com/support/using-a-reverse-proxy-with-wp-engine/" target="_blank" rel="noreferrer noopener">View our full article for more details about setting up a reverse proxy</a>.<br></li> </ul> <p><strong>Entri Connect</strong></p> <ul class="wp-block-list"> <li>Entri will automatically configure the DNS records using CNAME flattening or the A record(s) depending on which method your DNS provider supports..</li> <li>If either Advanced Network or Global Edge Security network are enabled on the domain, Entri will automatically detect the network and correctly configure the domain.</li> <li>Entri will set a fixed TTL (time to live) of 1 hour which cannot be changed. This means <a href="https://wpengine.com/support/point-domain/#DNS_Propagation">propagation</a> can take around one hour to complete. However, in many cases, it may be faster.</li> <li>Conflicting DNS records will be removed when using Entri. The records affected will vary based on the update being made, and may include MX records and TXT records. Review the changes carefully when authorizing WP Engine to make the DNS changes. Consult with your DNS provider if unsure of the impact of deleting other records.<br></li> </ul> <a name="Point_Apex_Domain"></a> <hr class="wp-block-separator has-alpha-channel-opacity"> <h2 class="wp-block-heading"><span id="Manual_DNS_Configuration">Manual DNS Configuration</span></h2> <p>If your DNS provider is not supported by Entri Connect, or if you prefer to update your DNS records yourself, you can point your domain manually.</p> <p>At WP Engine, we support the following methods for pointing your domain name:<br></p> <ul class="wp-block-list"> <li><a href="https://wpengine.com/support/point-domain/#How_to_use_CNAME_flattening">CNAME flattening</a> <strong><em>(recommended)</em></strong></li> <li><a href="https://wpengine.com/support/point-domain/#How_to_use_A_records">A records</a></li> <li>ANAME record</li> <li>ALIAS record</li> </ul> <p><em>(Domain masking is not directly supported on WP Engine, however, this configuration may still be set up from your DNS provider.)</em></p> <p>We will explain how to point your domain using the two most commonly used methods, <strong>CNAME flattening</strong> and <strong>A records</strong>, below.</p> <p>To protect the stability and security of your website, WP Engine may (rarely) need to change your server’s IP address. A dynamic DNS configuration with CNAME flattening, ANAME, or ALIAS is recommended, as it prevents the need for you to make DNS updates down the road. Static IPs were standard in the past, and we understand that in certain situations dynamic IPs may be undesirable or unusable. Therefore, A record configurations are still supported, however note in the steps below we do recommend <em>two</em> A records to achieve the same dynamic and flexible nature.</p> <div style="color:#32373c;background-color:#00d1b2" class="wp-block-genesis-blocks-gb-notice gb-font-size-18 gb-block-notice" data-id="10de4b"><div class="gb-notice-title" style="color:#fff"><p>NOTE</p></div><div class="gb-notice-text" style="border-color:#00d1b2"> <p>If you need assistance manually configuring DNS records, we recommend contacting your DNS provider directly and giving them your WP Engine DNS record values. </p> <p>Because WP Engine does not sell domain names and all DNS configuration is managed through a third-party provider, our Support representatives cannot log in to your DNS provider’s dashboard on your behalf.</p> </div></div> <a name="DNS_Record_Values"></a> <div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div> <h3 class="wp-block-heading"><span id="Locate_your_DNS_record_values">Locate your DNS record values</span></h3> <p>Before you begin, you will need to locate your DNS record values in the User Portal.</p> <p><em>Please note that DNS records values may vary by environment, so make sure you are checking from inside the correct environment.</em></p> <p>There are three ways to find your DNS record values:</p> <ol class="wp-block-list"> <li><strong>Add your domain to the User Portal.</strong> When you <a href="https://wpengine.com/support/add-domain-in-user-portal/">add your domain to the User Portal</a>, your WP Engine DNS record values will be displayed during that process. Follow these steps to start the process:<br> <ul class="wp-block-list"> <li>From the <strong><a href="https://my.wpengine.com/sites">Sites</a></strong> page, select the <strong>Environment</strong> that contains the domain you want to work with.</li> <li>Click <strong>Domains</strong> in the secondary menu on the left. (You may have to expand the <strong>Manage</strong> dropdown section)</li> <li>Click the <strong>Add domain</strong> button to begin.</li> </ul> </li> </ol> <figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="530" src="https://wpengine.com/support/wp-content/uploads/2024/07/add-domain-1024x530.png" alt="Screenshot of the Domains page in the WP Engine User Portal showing the button to add a domain name" class="wp-image-125221" srcset="https://wpengine.com/support/wp-content/uploads/2024/07/add-domain-1024x530.png 1024w, https://wpengine.com/support/wp-content/uploads/2024/07/add-domain-300x155.png 300w, https://wpengine.com/support/wp-content/uploads/2024/07/add-domain-768x398.png 768w, https://wpengine.com/support/wp-content/uploads/2024/07/add-domain-1536x795.png 1536w, https://wpengine.com/support/wp-content/uploads/2024/07/add-domain-2048x1060.png 2048w, https://wpengine.com/support/wp-content/uploads/2024/07/add-domain-1500x777.png 1500w" sizes="(max-width: 1024px) 100vw, 1024px"></figure> <ol start="2" class="wp-block-list"> <li><strong>Go back to the <em>point DNS page</em></strong>. If you have already added your domain, but have not pointed it to WP Engine yet, follow these steps to get back to the <em>point DNS page</em>:<br> <ul class="wp-block-list"> <li>From the <strong><a href="https://my.wpengine.com/sites">Sites</a></strong> page, select the <strong>Environment</strong> that contains the domain you want to work with.</li> <li>Click <strong>Domains</strong> in the secondary menu on the left. (You may have to expand the <strong>Manage</strong> dropdown section)</li> <li>Expand the domain name’s Status drop down.</li> <li>Click the <strong>Change DNS records</strong> button.</li> </ul> </li> </ol> <figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="569" src="https://wpengine.com/support/wp-content/uploads/2024/07/change-dns-records-1024x569.png" alt="Screenshot of the Domains page in the WP Engine User Portal showing the button to Change DNS Records" class="wp-image-125222" srcset="https://wpengine.com/support/wp-content/uploads/2024/07/change-dns-records-1024x569.png 1024w, https://wpengine.com/support/wp-content/uploads/2024/07/change-dns-records-300x167.png 300w, https://wpengine.com/support/wp-content/uploads/2024/07/change-dns-records-768x427.png 768w, https://wpengine.com/support/wp-content/uploads/2024/07/change-dns-records-1536x853.png 1536w, https://wpengine.com/support/wp-content/uploads/2024/07/change-dns-records-2048x1138.png 2048w, https://wpengine.com/support/wp-content/uploads/2024/07/change-dns-records-1500x833.png 1500w" sizes="(max-width: 1024px) 100vw, 1024px"></figure> <ol start="3" class="wp-block-list"> <li><strong>Use the <em>View DNS Details</em> option</strong>. If you need to access your A and CNAME record values again after you have already added and pointed your domain, follow these steps:<br> <ul class="wp-block-list"> <li>From the <strong><a href="https://my.wpengine.com/sites">Sites</a></strong> page, select the <strong>Environment</strong> that contains the domain you want to work with.</li> <li>Click <strong>Domains</strong> in the secondary menu on the left. (You may have to expand the <strong>Manage </strong>dropdown section)</li> <li>Click the <strong>three-dot menu</strong> next to the correct domain.</li> <li>Click <strong>View DNS Details</strong>.</li> </ul> </li> </ol> <figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="530" src="https://wpengine.com/support/wp-content/uploads/2024/07/view-dns-details-1024x530.png" alt="Screenshot of the Domains page in the WP Engine User Portal showing the button to View DNS Details" class="wp-image-125223" srcset="https://wpengine.com/support/wp-content/uploads/2024/07/view-dns-details-1024x530.png 1024w, https://wpengine.com/support/wp-content/uploads/2024/07/view-dns-details-300x155.png 300w, https://wpengine.com/support/wp-content/uploads/2024/07/view-dns-details-768x398.png 768w, https://wpengine.com/support/wp-content/uploads/2024/07/view-dns-details-1536x795.png 1536w, https://wpengine.com/support/wp-content/uploads/2024/07/view-dns-details-2048x1060.png 2048w, https://wpengine.com/support/wp-content/uploads/2024/07/view-dns-details-1500x777.png 1500w" sizes="(max-width: 1024px) 100vw, 1024px"></figure> <p>No matter which method you use to access your DNS record values, you will see the server IP address(es) and CNAME record values for the currently selected environment.</p> <div style="color:#32373c;background-color:#00d1b2" class="wp-block-genesis-blocks-gb-notice gb-font-size-18 gb-block-notice" data-id="10de4b"><div class="gb-notice-title" style="color:#fff"><p>NOTE</p></div><div class="gb-notice-text" style="border-color:#00d1b2"> <p>Take note of which network name is displayed at the top of the DNS Details window (shown in the image below): <a href="https://wpengine.com/support/advanced-network/">Advanced Network</a> or <a href="https://wpengine.com/support/ges/">Global Edge Security</a>.</p> <p>If needed, learn how to <a href="https://wpengine.com/support/ges/#Enable_GES">switch the domain to Global Edge Security here</a> or how to <a href="https://wpengine.com/support/advanced-network/#Update_Network">update to the Advanced Network here</a>.</p> </div></div> <figure class="wp-block-image size-full"><img loading="lazy" decoding="async" width="651" height="514" src="https://wpengine.com/support/wp-content/uploads/2024/04/dns-details-popup.png" alt="DNS details popup" class="wp-image-124814" srcset="https://wpengine.com/support/wp-content/uploads/2024/04/dns-details-popup.png 651w, https://wpengine.com/support/wp-content/uploads/2024/04/dns-details-popup-300x237.png 300w" sizes="(max-width: 651px) 100vw, 651px"></figure> <div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div> <h3 class="wp-block-heading"><span id="Determine_which_DNS_records_to_use">Determine which DNS records to use</span></h3> <p>We provide both a <em>CNAME record</em> and <em>A records</em> that you can use to point your domain name to WP Engine. However, you only need to use one of these types of records. The type you should use depends on who your DNS provider is and the method they support.</p> <p>The following video guide briefly explains what each of these types of records are and how to determine which one to use on WP Engine.</p> <a name="cname-a-records-video"></a> <iframe style="aspect-ratio: 16 / 9; width: 100%;" src="https://www.youtube.com/embed/GHwNJ0cQ8sU?si=bfKrhI62-EgPohZl&rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe> <div class="video-feedback-callout" style="width: 100%; margin: auto; max-width:450px; margin-top:15px;"> <span style="float: left; padding-right:10px; padding-top:1px;"> <img decoding="async" src="https://wpengine.com/support/wp-content/uploads/2024/09/stars-rating.png"> </span> <p style="color:#002447; font-size:14px; padding-right:6px; float:left; font-weight:400;">Was this video helpful?</p> <div class="video-feedback-link copy_site" id="copy_site" style="display: flex; align-items: center; gap: .5rem; font-weight: 700; pointer-events: all; float:left;"> <span style="color:#006BD6; font-size: 14px; border-bottom: 3px solid #006BD6; text-decoration:none;">Share Your Feedback</span> <svg width="24" height="25" viewbox="0 0 24 25" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M13.5491 5.93261C13.2357 5.66173 12.7621 5.69618 12.4912 6.00955C12.2203 6.32292 12.2548 6.79655 12.5681 7.06742L17.9854 11.75L4 11.75C3.58579 11.75 3.25 12.0858 3.25 12.5C3.25 12.9142 3.58579 13.25 4 13.25L17.9854 13.25L12.5681 17.9326C12.2548 18.2035 12.2203 18.6771 12.4912 18.9905C12.7621 19.3038 13.2357 19.3383 13.5491 19.0674L20.4904 13.0674C20.6552 12.925 20.7499 12.7179 20.7499 12.5C20.7499 12.2822 20.6552 12.0751 20.4904 11.9326L13.5491 5.93261Z"></path></svg> </div> </div> <div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div> <p><strong>If your DNS provider allows you to use the CNAME record to point your root (or apex) domain, or more specifically if they support <em>CNAME flattening</em>, this is what we recommend.</strong></p> <p><em>Not sure what a root (or apex) domain is? Check out the <a href="https://wpengine.com/support/point-domain/#DNS_Glossary">glossary</a> below.</em></p> <p>However, not all domain providers support this method. If yours does not, <em>or if you are not absolutely certain that they do</em>, you can use A records instead because all DNS providers support using them.</p> <p>The reason we recommend the <em>CNAME flattening</em> method is because it provides the best DNS experience and a seamless network connection.</p> <p>For example, IP addresses are subject to change here at WP Engine (although it is a rare occurrence). This means if you use A records to point your domain to an IP address, you may need to update your DNS later if the IP addresses change in the future. But if you are able to use CNAME flattening, you won’t need to update your DNS settings if the IP addresses change.</p> <p>Also, CNAME flattening allows DNS to update fluidly if your site needs to be migrated to a different WP Engine server later.</p> <a name="CNAME_Flattening"></a> <div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div> <h3 class="wp-block-heading"><span id="How_to_use_CNAME_flattening">How to use CNAME flattening</span></h3> <p>CNAME flattening refers to the technique of pointing a root (or apex) domain using a CNAME record.</p> <p>Not all DNS providers support CNAME flattening. Therefore, we often recommend pointing nameservers from your domain registrar to a service like Cloudflare where CNAME flattening is easy to configure. <em>(Cloudflare’s free account type works great for this!)</em> </p> <p><em>Not sure what nameservers are? Check out the <a href="https://wpengine.com/support/point-domain/#DNS_Glossary">glossary</a> below.</em></p> <div style="color:#32373c;background-color:#00d1b2" class="wp-block-genesis-blocks-gb-notice gb-font-size-18 gb-block-notice" data-id="10de4b"><div class="gb-notice-title" style="color:#fff"><p>NOTE</p></div><div class="gb-notice-text" style="border-color:#00d1b2"> <p>Using the CNAME flattening method with a provider that does <em>not</em> support it can delay your website’s Go Live process, and disrupt other DNS records and the services that depend on them (like domain-based email).</p> <p><strong>It is important to confirm that your DNS provider supports CNAME flattening before proceeding with this method.</strong></p> </div></div> <p>The following video guide shows how to point a root (or apex) domain to WP Engine using the CNAME record, or <em>CNAME flattening</em>, method.</p> <a name="cname-flattening-video"></a> <iframe style="aspect-ratio: 16 / 9; width: 100%;" src="https://www.youtube.com/embed/WCngZBHb4wU?si=uwsGtqsC5pHlJ04r&rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe> <div class="video-feedback-callout" style="width: 100%; margin: auto; max-width:450px; margin-top:15px;"> <span style="float: left; padding-right:10px; padding-top:1px;"> <img decoding="async" src="https://wpengine.com/support/wp-content/uploads/2024/09/stars-rating.png"> </span> <p style="color:#002447; font-size:14px; padding-right:6px; float:left; font-weight:400;">Was this video helpful?</p> <div class="video-feedback-link copy_site" id="copy_site" style="display: flex; align-items: center; gap: .5rem; font-weight: 700; pointer-events: all; float:left;"> <span style="color:#006BD6; font-size: 14px; border-bottom: 3px solid #006BD6; text-decoration:none;">Share Your Feedback</span> <svg width="24" height="25" viewbox="0 0 24 25" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M13.5491 5.93261C13.2357 5.66173 12.7621 5.69618 12.4912 6.00955C12.2203 6.32292 12.2548 6.79655 12.5681 7.06742L17.9854 11.75L4 11.75C3.58579 11.75 3.25 12.0858 3.25 12.5C3.25 12.9142 3.58579 13.25 4 13.25L17.9854 13.25L12.5681 17.9326C12.2548 18.2035 12.2203 18.6771 12.4912 18.9905C12.7621 19.3038 13.2357 19.3383 13.5491 19.0674L20.4904 13.0674C20.6552 12.925 20.7499 12.7179 20.7499 12.5C20.7499 12.2822 20.6552 12.0751 20.4904 11.9326L13.5491 5.93261Z"></path></svg> </div> </div> <div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div> <p>If you have confirmed that your DNS provider supports CNAME flattening, follow these steps to manually point your root (or apex) domain to WP Engine:</p> <ol class="wp-block-list"> <li><strong>Log in to your DNS provider’s dashboard and locate the area to manage DNS records.</strong> <ul class="wp-block-list"> <li>This is usually the registrar where you purchased your domain. If you are not sure who your domain provider is, you can use the <a href="https://www.whois.com/whois" target="_blank" rel="noreferrer noopener">Whois Lookup tool</a> to find the registrar name.<br></li> </ul> </li> <li><strong>If you see an existing A record for the root (or apex) domain, delete it.</strong> <ul class="wp-block-list"> <li>If it exists, this record will be named something like mywebsite.com, or will be using the @ symbol, and it will be pointed to an IP address.<br><br><em>Be careful about modifying or deleting any other records that already exist – especially MX records which are responsible for email.</em><br><br>Here’s an example of an existing A record pointing to an IP address (shown in Cloudflare):</li> </ul> </li> </ol> <figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="128" src="https://wpengine.com/support/wp-content/uploads/2023/06/a-record-delete-1024x128.png" alt="Example of an existing A record to be deleted" class="wp-image-123828" srcset="https://wpengine.com/support/wp-content/uploads/2023/06/a-record-delete-1024x128.png 1024w, https://wpengine.com/support/wp-content/uploads/2023/06/a-record-delete-300x38.png 300w, https://wpengine.com/support/wp-content/uploads/2023/06/a-record-delete-768x96.png 768w, https://wpengine.com/support/wp-content/uploads/2023/06/a-record-delete-1536x193.png 1536w, https://wpengine.com/support/wp-content/uploads/2023/06/a-record-delete-2048x257.png 2048w, https://wpengine.com/support/wp-content/uploads/2023/06/a-record-delete-1500x188.png 1500w" sizes="(max-width: 1024px) 100vw, 1024px"></figure> <ol start="3" class="wp-block-list"> <li><strong>Add the CNAME record for the root (or apex) domain.</strong> <ul class="wp-block-list"> <li>Create a new record and enter the following information: <ul class="wp-block-list"> <li><strong>Type:</strong> CNAME</li> <li><strong>Name/Host:</strong> <code>yourdomain.com</code> <ul class="wp-block-list"> <li><code>@</code> can be used instead if your DNS provider requires it. <em>However, doing so may impact existing DNS records (such as MX records that control email). We recommend consulting with your DNS host for more information.</em></li> </ul> </li> <li><strong>Value/Target/Content/Points to:</strong> Enter your <a href="https://wpengine.com/support/point-domain/#Locate_your_DNS_record_values">WP Engine CNAME</a></li> <li>Then click <strong>Save</strong><br></li> </ul> </li> <li>A correctly pointed CNAME record for the root (or apex) domain will look like the following (the exact record content may vary from this image):</li> </ul> </li> </ol> <figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="129" src="https://wpengine.com/support/wp-content/uploads/2023/06/cname-flattened-apex-1024x129.png" alt="Example of a correctly pointed CNAME record" class="wp-image-123829" srcset="https://wpengine.com/support/wp-content/uploads/2023/06/cname-flattened-apex-1024x129.png 1024w, https://wpengine.com/support/wp-content/uploads/2023/06/cname-flattened-apex-300x38.png 300w, https://wpengine.com/support/wp-content/uploads/2023/06/cname-flattened-apex-768x97.png 768w, https://wpengine.com/support/wp-content/uploads/2023/06/cname-flattened-apex-1536x193.png 1536w, https://wpengine.com/support/wp-content/uploads/2023/06/cname-flattened-apex-2048x258.png 2048w, https://wpengine.com/support/wp-content/uploads/2023/06/cname-flattened-apex-1500x189.png 1500w" sizes="(max-width: 1024px) 100vw, 1024px"></figure> <ol start="4" class="wp-block-list"> <li><strong>Point the “www” version of your domain.</strong> <a href="https://wpengine.com/support/point-domain/#How_to_point_the_www_record">Skip to that section below for step-by-step instructions</a>.</li> </ol> <div style="color:#32373c;background-color:#00d1b2" class="wp-block-genesis-blocks-gb-notice gb-font-size-18 gb-block-notice" data-id="10de4b"><div class="gb-notice-title" style="color:#fff"><p>NOTE</p></div><div class="gb-notice-text" style="border-color:#00d1b2"> <p>If your site is currently live, you can add your WP Engine DNS records in Cloudflare <em>before</em> updating the nameservers to point to Cloudflare. This will help minimize downtime. </p> <p>Be sure to copy any additional records that may be necessary for functions such as email.</p> </div></div> <a name="A_Records"></a> <div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div> <h3 class="wp-block-heading"><span id="How_to_use_A_records">How to use A records</span></h3> <p>If your DNS provider does not support CNAME flattening, you can point your root (or apex) domain using the A records instead.</p> <p><em>Not sure what a root (or apex) domain is? Check out the <a href="https://wpengine.com/support/point-domain/#DNS_Glossary">glossary</a> below.</em></p> <p>Please note that for security purposes, static IP addresses are subject to change here at WP Engine (although it is a rare occurrence). This means if you use A records to point your domain to an IP address, you may need to update your DNS later if the IP addresses change in the future.</p> <p>If the IP addresses change, WP Engine will notify you <a href="https://wpengine.com/support/users/#Technical_Contacts">via email</a>. We will also provide a brief period of traffic forwarding from the old IP addresses to help minimize downtime. If the IP addresses do change, it is important that you update them in your DNS provider account as soon as possible to ensure proper website performance.</p> <p><strong>The A record method we will explain below involves using </strong><strong><em>two</em></strong><strong> different A records to point your root (or apex) domain to </strong><strong><em>two</em></strong><strong> different IP addresses.</strong></p> <p>Pointing the root domain to two separate IP addresses allows the domain to take full advantage of the cloud load balancing that our high-performance networks provide.</p> <div style="color:#32373c;background-color:#00d1b2" class="wp-block-genesis-blocks-gb-notice gb-font-size-18 gb-block-notice" data-id="10de4b"><div class="gb-notice-title" style="color:#fff"><p>NOTE</p></div><div class="gb-notice-text" style="border-color:#00d1b2"> <p>Some DNS providers will give warnings or try to prevent you from using a second A record on your root (or apex) domain. However, the WP Engine Advanced Network and Global Edge Security (GES) network use two A records. You can disregard those warnings.</p> <p>However, if a single IP is required, you can use either of the two IP addresses we provide. Keep in mind that this is not recommended because the domain will not receive the stability that cloud load balancing provides.</p> </div></div> <p>The following video guide shows how to point a root (or apex) domain to WP Engine using the A records.</p> <a name="a-records-video"></a> <iframe style="aspect-ratio: 16 / 9; width: 100%;" src="https://www.youtube.com/embed/2cWurd5oANs?si=6gxTBhDH-U4lXe26&rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe> <div class="video-feedback-callout" style="width: 100%; margin: auto; max-width:450px; margin-top:15px;"> <span style="float: left; padding-right:10px; padding-top:1px;"> <img decoding="async" src="https://wpengine.com/support/wp-content/uploads/2024/09/stars-rating.png"> </span> <p style="color:#002447; font-size:14px; padding-right:6px; float:left; font-weight:400;">Was this video helpful?</p> <div class="video-feedback-link copy_site" id="copy_site" style="display: flex; align-items: center; gap: .5rem; font-weight: 700; pointer-events: all; float:left;"> <span style="color:#006BD6; font-size: 14px; border-bottom: 3px solid #006BD6; text-decoration:none;">Share Your Feedback</span> <svg width="24" height="25" viewbox="0 0 24 25" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M13.5491 5.93261C13.2357 5.66173 12.7621 5.69618 12.4912 6.00955C12.2203 6.32292 12.2548 6.79655 12.5681 7.06742L17.9854 11.75L4 11.75C3.58579 11.75 3.25 12.0858 3.25 12.5C3.25 12.9142 3.58579 13.25 4 13.25L17.9854 13.25L12.5681 17.9326C12.2548 18.2035 12.2203 18.6771 12.4912 18.9905C12.7621 19.3038 13.2357 19.3383 13.5491 19.0674L20.4904 13.0674C20.6552 12.925 20.7499 12.7179 20.7499 12.5C20.7499 12.2822 20.6552 12.0751 20.4904 11.9326L13.5491 5.93261Z"></path></svg> </div> </div> <div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div> <p>Follow these steps to point your root (or apex) domain using the A records:</p> <ol class="wp-block-list"> <li><strong>Log in to your DNS provider’s dashboard and locate the area to manage DNS records.</strong> <ul class="wp-block-list"> <li>This is usually the registrar where you purchased your domain. If you are not sure who your domain provider is, you can use the <a href="https://www.whois.com/whois" target="_blank" rel="noreferrer noopener">Whois Lookup tool</a> to find the registrar name.</li> </ul> </li> </ol> <ol start="2" class="wp-block-list"> <li><strong>Configure the </strong><strong><em>first</em></strong><strong> A record:</strong> <ul class="wp-block-list"> <li>If there is an existing A record for the apex domain (indicated by yourdomain.com or @): <ul class="wp-block-list"> <li>Edit the record and change the record value to the <em>first</em> <a href="https://wpengine.com/support/point-domain/#Locate_your_DNS_record_values">WP Engine IP address</a>. </li> <li>Then click <strong>Save</strong></li> </ul> </li> <li>If there is no A record for the apex domain (indicated by yourdomain.com or @): <ul class="wp-block-list"> <li>Create a new record and enter the following information: <ul class="wp-block-list"> <li><strong>Type:</strong> A</li> <li><strong>Name:</strong> <code>yourdomain.com</code> <ul class="wp-block-list"> <li><code>@</code> can be used instead if your DNS provider requires it. <em>However, doing so may impact existing DNS records (such as MX records that control email). We recommend consulting with your DNS host for more information.</em></li> </ul> </li> <li><strong>Value/Target/Content/Points to:</strong> Enter the <em>first</em> <a href="https://wpengine.com/support/point-domain/#Locate_your_DNS_record_values">WP Engine IP address</a></li> <li>Then click <strong>Save</strong></li> </ul> </li> <li>A correctly pointed A record for the root (or apex) domain will look like the following (the exact record content may vary from this image):</li> </ul> </li> </ul> </li> </ol> <figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="125" src="https://wpengine.com/support/wp-content/uploads/2023/06/a-record-first-1-1024x125.png" alt="Example of a correctly pointed A record" class="wp-image-123830" srcset="https://wpengine.com/support/wp-content/uploads/2023/06/a-record-first-1-1024x125.png 1024w, https://wpengine.com/support/wp-content/uploads/2023/06/a-record-first-1-300x37.png 300w, https://wpengine.com/support/wp-content/uploads/2023/06/a-record-first-1-768x94.png 768w, https://wpengine.com/support/wp-content/uploads/2023/06/a-record-first-1-1536x187.png 1536w, https://wpengine.com/support/wp-content/uploads/2023/06/a-record-first-1-1500x183.png 1500w, https://wpengine.com/support/wp-content/uploads/2023/06/a-record-first-1.png 1552w" sizes="(max-width: 1024px) 100vw, 1024px"></figure> <ol start="3" class="wp-block-list"> <li><strong>Add the </strong><strong><em>second</em></strong><strong> A record:</strong> <ul class="wp-block-list"> <li>Create a new record and enter the following information:<strong> </strong> <ul class="wp-block-list"> <li><strong>Type:</strong> A</li> <li><strong>Name:</strong> <code>yourdomain.com</code> <ul class="wp-block-list"> <li><code>@</code> can be used instead if your DNS provider requires it. <em>However, doing so may impact existing DNS records (such as MX records that control email). We recommend consulting with your DNS host for more information.</em></li> </ul> </li> <li><strong>Value/Target/Content/Points to:</strong> Enter the <em>second</em> <a href="https://wpengine.com/support/point-domain/#Locate_your_DNS_record_values">WP Engine IP address</a></li> <li>Then click<strong> Save</strong></li> </ul> </li> <li>Two correctly configured A records for the root (or apex) domain will look like the following (the exact record content may vary from this image):</li> </ul> </li> </ol> <figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="172" src="https://wpengine.com/support/wp-content/uploads/2023/06/two-a-records-recommended-1-1024x172.png" alt="Example of two correctly pointed A records" class="wp-image-123831" srcset="https://wpengine.com/support/wp-content/uploads/2023/06/two-a-records-recommended-1-1024x172.png 1024w, https://wpengine.com/support/wp-content/uploads/2023/06/two-a-records-recommended-1-300x50.png 300w, https://wpengine.com/support/wp-content/uploads/2023/06/two-a-records-recommended-1-768x129.png 768w, https://wpengine.com/support/wp-content/uploads/2023/06/two-a-records-recommended-1-1536x258.png 1536w, https://wpengine.com/support/wp-content/uploads/2023/06/two-a-records-recommended-1-1500x252.png 1500w, https://wpengine.com/support/wp-content/uploads/2023/06/two-a-records-recommended-1.png 1600w" sizes="(max-width: 1024px) 100vw, 1024px"></figure> <div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div> <a name="Point_www_Record"></a> <div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div> <h3 class="wp-block-heading"><span id="How_to_point_the_www_record">How to point the “www” record</span></h3> <p>The “www” record is considered a subdomain, so it should be pointed to WP Engine using a CNAME record.</p> <p>Follow these steps to point your “www” record:</p> <ol class="wp-block-list"> <li><strong>Log in to your DNS provider’s dashboard and locate the area to manage DNS records.</strong> <ul class="wp-block-list"> <li>This is usually the registrar where you purchased your domain. If you are not sure who your domain provider is, you can use the <a href="https://www.whois.com/whois" target="_blank" rel="noreferrer noopener">Whois Lookup tool</a> to find out.<br></li> </ul> </li> <li><strong>Point the “www” record.</strong> <ul class="wp-block-list"> <li>If a “www” record exists and it points to yourdomain.com or @ (as shown in the image below), then no further changes are needed.</li> </ul> </li> </ol> <figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="171" src="https://wpengine.com/support/wp-content/uploads/2023/06/www-pointed-apex-1-1024x171.png" alt="Example of a correctly pointed www record" class="wp-image-123832" srcset="https://wpengine.com/support/wp-content/uploads/2023/06/www-pointed-apex-1-1024x171.png 1024w, https://wpengine.com/support/wp-content/uploads/2023/06/www-pointed-apex-1-300x50.png 300w, https://wpengine.com/support/wp-content/uploads/2023/06/www-pointed-apex-1-768x128.png 768w, https://wpengine.com/support/wp-content/uploads/2023/06/www-pointed-apex-1-1536x256.png 1536w, https://wpengine.com/support/wp-content/uploads/2023/06/www-pointed-apex-1-1500x250.png 1500w, https://wpengine.com/support/wp-content/uploads/2023/06/www-pointed-apex-1.png 1612w" sizes="(max-width: 1024px) 100vw, 1024px"></figure> <ul class="wp-block-list"> <li>If the “www” record exists and it points to anything <em>other</em> than yourdomain.com or @ (as shown in the image below), delete it and add a new “www” record as described below.</li> </ul> <figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="172" src="https://wpengine.com/support/wp-content/uploads/2023/06/www-not-pointed-1-1024x172.png" alt="Example of incorrectly pointed www record" class="wp-image-123833" srcset="https://wpengine.com/support/wp-content/uploads/2023/06/www-not-pointed-1-1024x172.png 1024w, https://wpengine.com/support/wp-content/uploads/2023/06/www-not-pointed-1-300x50.png 300w, https://wpengine.com/support/wp-content/uploads/2023/06/www-not-pointed-1-768x129.png 768w, https://wpengine.com/support/wp-content/uploads/2023/06/www-not-pointed-1-1536x257.png 1536w, https://wpengine.com/support/wp-content/uploads/2023/06/www-not-pointed-1-1500x251.png 1500w, https://wpengine.com/support/wp-content/uploads/2023/06/www-not-pointed-1.png 1605w" sizes="(max-width: 1024px) 100vw, 1024px"></figure> <ul class="wp-block-list"> <li>If the “www” record does <em>not exist,</em> or if you just deleted an incorrectly pointed www record as described above, add a new record and enter the following information: <ul class="wp-block-list"> <li><strong>Type:</strong> CNAME</li> <li><strong>Name:</strong> www</li> <li><strong>Value/Target/Content/Points to:</strong> <code>yourdomain.com</code> <ul class="wp-block-list"> <li><code>@</code> can be used instead if your DNS provider requires it. <em>However, doing so may impact existing DNS records (such as MX records that control email). We recommend consulting with your DNS host for more information.</em></li> </ul> </li> <li>Then click <strong>Save</strong>.</li> </ul> </li> <li>A correctly pointed “www” record will look like the following (the exact record content/value may vary from this image):</li> </ul> <figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="140" src="https://wpengine.com/support/wp-content/uploads/2023/06/www-cname-recommended-1-1024x140.png" alt="Example of a correctly pointed www record" class="wp-image-123834" srcset="https://wpengine.com/support/wp-content/uploads/2023/06/www-cname-recommended-1-1024x140.png 1024w, https://wpengine.com/support/wp-content/uploads/2023/06/www-cname-recommended-1-300x41.png 300w, https://wpengine.com/support/wp-content/uploads/2023/06/www-cname-recommended-1-768x105.png 768w, https://wpengine.com/support/wp-content/uploads/2023/06/www-cname-recommended-1-1536x210.png 1536w, https://wpengine.com/support/wp-content/uploads/2023/06/www-cname-recommended-1-1500x205.png 1500w, https://wpengine.com/support/wp-content/uploads/2023/06/www-cname-recommended-1.png 1898w" sizes="(max-width: 1024px) 100vw, 1024px"></figure> <a name="Point_Subdomain"></a> <div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div> <h3 class="wp-block-heading"><span id="How_to_point_subdomains">How to point subdomains</span></h3> <p>Subdomains, such as <code>blog.domain.com</code> or <code>shop.domain.com</code>, should be pointed to WP Engine using a CNAME record.</p> <p>In the example below, we’re showing how to point the <code>blog.domain.com</code> subdomain. When you point your subdomain, be sure to change blog to whichever subdomain you’re pointing.</p> <ol class="wp-block-list"> <li><strong>Log in to your DNS provider’s dashboard and locate the area to manage DNS records.</strong> <ul class="wp-block-list"> <li>This is usually the registrar where you purchased your domain. If you are not sure who your domain provider is, you can use the <a href="https://www.whois.com/whois" target="_blank" rel="noreferrer noopener">Whois Lookup tool</a> to find the registrar name.<br></li> </ul> </li> <li><strong>Point the subdomain record.</strong> <ul class="wp-block-list"> <li>If a record already exists named “blog” (or your whatever your subdomain is): <ul class="wp-block-list"> <li>Edit the record</li> <li>Update the value to the <a href="https://wpengine.com/support/point-domain/#Locate_your_DNS_record_values">WP Engine CNAME</a></li> <li>Then click <strong>Save</strong><br></li> </ul> </li> <li>To add a new subdomain record, create a new record and enter the following information: <ul class="wp-block-list"> <li><strong>Type:</strong> CNAME</li> <li><strong>Name:</strong> Enter your subdomain (EX: “store”, “shop”, etc.)</li> <li><strong>Value/Target/Content/Points to:</strong> Enter your <a href="https://wpengine.com/support/point-domain/#Locate_your_DNS_record_values">WP Engine CNAME</a></li> <li>Then click <strong>Save</strong><br></li> </ul> </li> </ul> </li> </ol> <p>A correctly pointed subdomain will look like the following (the exact value/name may vary):</p> <figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="101" src="https://wpengine.com/support/wp-content/uploads/2023/06/cname-recommended-1-1024x101.png" alt="Example of a correctly pointed subdomain" class="wp-image-123835" srcset="https://wpengine.com/support/wp-content/uploads/2023/06/cname-recommended-1-1024x101.png 1024w, https://wpengine.com/support/wp-content/uploads/2023/06/cname-recommended-1-300x29.png 300w, https://wpengine.com/support/wp-content/uploads/2023/06/cname-recommended-1-768x75.png 768w, https://wpengine.com/support/wp-content/uploads/2023/06/cname-recommended-1-1536x151.png 1536w, https://wpengine.com/support/wp-content/uploads/2023/06/cname-recommended-1-1500x147.png 1500w, https://wpengine.com/support/wp-content/uploads/2023/06/cname-recommended-1.png 1834w" sizes="(max-width: 1024px) 100vw, 1024px"></figure> <h3 class="wp-block-heading"><span id="Additional_Information">Additional Information</span></h3> <ul class="wp-block-list"> <li><strong>AAAA (IPv6) records:</strong> Unless you are using <a href="https://www.cloudflare.com/learning/dns/dns-records/dns-aaaa-record/" target="_blank" rel="noreferrer noopener">Cloudflare</a> as your DNS provider, AAAA (IPv6) records should <em>not</em> be used to point your root (apex) domain to WP Engine. This is because WP Engine does not currently support IPv6. Removing AAAA records ensures that: <ul class="wp-block-list"> <li>Your domain will be routed to your WP Engine-powered website properly.</li> <li>WP Engine can issue and apply the SSL correctly for your domain.<br></li> </ul> </li> <li><strong>Nameservers:</strong> If your domain registrar only allows for updating nameservers to point your domain, WP Engine does not have nameservers to point to. Instead, we recommend pointing the nameservers to Cloudflare and using Cloudflare as your DNS host. <em>Cloudflare’s free account type works great for this!</em><br><br>To do this, follow these steps: <ul class="wp-block-list"> <li>Step 1: Point your domain’s nameservers to Cloudflare (check with your domain registrar for instructions on how to update nameservers).</li> <li>Step 2: Set up <a href="https://developers.cloudflare.com/dns/cname-flattening/" target="_blank" rel="noreferrer noopener">CNAME flattening in Cloudflare</a></li> </ul> </li> </ul> <a name="After_Pointing_DNS"></a> <hr class="wp-block-separator has-alpha-channel-opacity"> <h2 class="wp-block-heading"><span id="DNS_Propagation">DNS Propagation</span></h2> <p>After updating your DNS, the change will begin to propagate throughout the internet.</p> <p>Propagation is the automatic process of updating servers across the world to the new DNS information, and can take anywhere from a few minutes up to 48 hours.</p> <p>We can’t predict exactly how long propagation will take because it depends on how long it takes various servers around the world to update their caches with the new DNS information. This is not something WP Engine has control of.</p> <p>However, you can track your DNS propagation status on a site such as <a href="https://www.whatsmydns.net/" target="_blank" rel="noreferrer noopener">WhatsMyDNS.net</a>. </p> <p>You can also check the status of your DNS propagation in the User Portal. </p> <p>Follow these steps:</p> <ol class="wp-block-list"> <li>From the <strong><a href="https://my.wpengine.com/sites">Sites</a></strong> page, select the <strong>Environment</strong> that contains the domain you want to work with.</li> <li>Click <strong>Domains</strong> in the secondary menu on the left.</li> <li>To <strong>Refresh Status</strong> you can choose the Refresh option from one of two places: <ul class="wp-block-list"> <li>Expand the domain section by clicking the dropdown arrow to the left of the correct domain and click the <strong>Refresh</strong> option to the right.</li> <li>Click the <strong>three-dot menu </strong>next to the correct domain and click <strong>Refresh status.</strong></li> </ul> </li> </ol> <figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="302" src="https://wpengine.com/support/wp-content/uploads/2024/06/refresh-status-2-places-1024x302.png" alt="Screenshot of the Domains page in the WP Engine User Portal showing the buttons to Refresh Status" class="wp-image-125031" srcset="https://wpengine.com/support/wp-content/uploads/2024/06/refresh-status-2-places-1024x302.png 1024w, https://wpengine.com/support/wp-content/uploads/2024/06/refresh-status-2-places-300x88.png 300w, https://wpengine.com/support/wp-content/uploads/2024/06/refresh-status-2-places-768x227.png 768w, https://wpengine.com/support/wp-content/uploads/2024/06/refresh-status-2-places-1536x453.png 1536w, https://wpengine.com/support/wp-content/uploads/2024/06/refresh-status-2-places-2048x604.png 2048w, https://wpengine.com/support/wp-content/uploads/2024/06/refresh-status-2-places-1500x442.png 1500w" sizes="(max-width: 1024px) 100vw, 1024px"></figure> <p>Once propagation is complete, your website is officially “live” on WP Engine and any visitor to your domain will be directed to your WP Engine-powered website.</p> <p>Also, once DNS has been verified as pointing to the Advanced Network or Global Edge Security, Cloudflare’s network, <a href="https://wpengine.com/support/add-ssl-site/">SSL</a> and <a href="https://wpengine.com/support/how-does-a-cdn-work/">CDN</a> will be enabled automatically. Also, HTTPS will be enabled for all pages automatically.</p> <p>If you notice that a domain is not secured, or need to use a third-party SSL certificate, you can add it on the <strong>SSL</strong> page in the User Portal. <a href="https://wpengine.com/support/add-ssl-site/">Learn more about SSL here.</a></p> <div style="color:#32373c;background-color:#00d1b2" class="wp-block-genesis-blocks-gb-notice gb-font-size-18 gb-block-notice" data-id="10de4b"><div class="gb-notice-title" style="color:#fff"><p>NOTE</p></div><div class="gb-notice-text" style="border-color:#00d1b2"> <p>At this point, we recommend testing the site to confirm that all pages are working as intended! If you experience issues at any point during this process, please reach out to our <a href="https://my.wpengine.com/support">Support team</a>, 24x7x365.</p> </div></div> <hr class="wp-block-separator has-alpha-channel-opacity"> <h2 class="wp-block-heading"><span id="DNS_Glossary">DNS Glossary</span></h2> <p>We understand DNS can be confusing and filled with terminology that may not be familiar, so we have provided some definitions of commonly used words and phrases on WP Engine to help. </p> <p>Please note that these terms are defined in the context of WP Engine and may be slightly different on other web hosts. Additionally, the examples we use here may not be exact, but we hope they will provide more context and understanding.</p> <p><strong>A record</strong> </p> <p>An A record is a type of record that points to a static IP address. Here at WP Engine, IP addresses are subject to change for security reasons (though it is a rare occurrence and you will be <a href="https://wpengine.com/support/users/#Technical_Contacts">notified via email</a> if it occurs). If they do change, you will need to manually update your DNS records to point to the new IP addresses.</p> <p>An easy way to think of this is if a brick and mortar business moves to a new location, they will need to manually update their street address with their suppliers so they can still receive mail and packages.</p> <p><strong>CNAME record</strong></p> <p>A CNAME is a type of record that points one domain name or subdomain name to another domain name. It is used for subdomains and in some cases, root (or apex) domains. </p> <p>WP Engine manages and provides the CNAME value you can use to point your domain.</p> <p>By pointing your domain with a CNAME, traffic can be directed “flexibly” as the true destination is managed by WP Engine.</p> <p>An easy way to think of this is like a P.O. box for a business. If the business moves to a new location, mail can still reach the business at the original address.</p> <p><strong>DNS</strong></p> <p>DNS is a set of rules to connect a domain and “point” traffic to a website. A and CNAME are the most common types of DNS records that direct traffic to a specific location.</p> <p>DNS stands for <em>Domain Name System</em>. It is the system that converts domain names (like wpengine.com) into IP addresses (like 142.193.213.11) so websites can be found and loaded into your web browser.</p> <p>This is necessary because computers do not understand website names like we do. A domain name like <em>wpengine.com</em> makes it easy for us to remember website names, but the servers that websites are stored on refer to them as numbers.</p> <p>When you type a website address into your browser, such as <em>wpengine.com</em>, your computer searches for that website’s corresponding IP address to find and show you the correct page.</p> <p>So, pointing your DNS connects your domain name to the WP Engine server where your website is located so people can find it easily.</p> <p><strong>DNS provider (or DNS host)</strong></p> <p>A DNS provider (or DNS host) is the place where DNS records are configured. This may be the domain registrar, or some other DNS host (EX: Cloudflare or Sucuri). The DNS provider will always be where the nameservers are pointed to in the domain name registrar’s settings.</p> <p><strong>Domain registrar</strong></p> <p>A domain registrar is where a domain name is purchased and “registered” (EX: GoDaddy, Google Domains, Namecheap).</p> <p><strong>IP address</strong></p> <p>An IP address is a static set of numbers that identify a specific server. EX: 12.34.56.78</p> <p>This is similar to the street address of a business. WP Engine provides the IP address for your website.</p> <p><strong>Nameservers</strong></p> <p>Nameservers are special DNS servers that help direct traffic to the correct set of DNS records. In other words, they store DNS records like phone books store and organize street addresses. </p> <p>Nameservers also make it possible to use a DNS host (the service that controls your DNS records) that is separate from your domain registrar (the company you purchased your domain from). </p> <p>For example, if you purchased your domain from GoDaddy, but want to take advantage of Cloudflare’s CNAME flattening, you can update your nameservers to make Cloudflare your DNS host, even though you didn’t buy your domain from them.</p> <p>Please note that because we are not a DNS host, WP Engine does not provide or manage nameservers. If you are not sure where your nameservers are pointed, you can use a website such as <a href="https://www.whatsmydns.net/#NS" target="_blank" rel="noreferrer noopener">WhatsMyDNS.net</a> to find out. Simply enter your domain name, select “NS” for nameservers, and click Search.</p> <p>If your DNS host only allows for updating nameservers, we recommend pointing the nameservers to Cloudflare and managing DNS there instead.</p> <p><strong>Propagation</strong></p> <p>Propagation refers to the process of supplying DNS record updates to servers around the world. Propagation is controlled by the DNS provider, but you can request a delay by adjusting the TTL (time to live) when editing a DNS record.</p> <p><strong>Root (or Apex) domain</strong></p> <p>A root (or apex) domain is the topmost and bare level of a domain name. It does <em>not</em> include any prefixes (like “www”).<br><br>For example, wpengine.com is a root domain. However, www.wpengine.com is <em>not</em> a root domain because it contains the “www” prefix. Also, shop.yourdomain.com is not a root domain because it contains the “shop” prefix.<br><br>Depending on who your DNS provider is, you may notice that your root domain can be represented using either the @ symbol <em>or</em> the bare domain name (ex: yourdomain.com).  </p> <p><strong>Subdomain</strong></p> <p>A subdomain is any prefix of the root (or apex) domain. For example, the “www” prefix will create the subdomain www.domain.com and the “blog” prefix will create the subdomain blog.domain.com. 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Utilities ------------------------------------------------------ */ .fl-clearfix:before, .fl-clearfix:after { display: table; content: " "; } .fl-clearfix:after { clear: both; } .sr-only { position: absolute; width: 1px; height: 1px; padding: 0; overflow: hidden; clip: rect(0,0,0,0); white-space: nowrap; border: 0; } /* Rows ------------------------------------------------------ */ .fl-row, .fl-row-content { margin-left: auto; margin-right: auto; min-width: 0; } .fl-row-content-wrap { position: relative; } /* Photo Bg */ .fl-builder-mobile .fl-row-bg-photo .fl-row-content-wrap { background-attachment: scroll; } /* Video and Embed Code Bg */ .fl-row-bg-video, .fl-row-bg-video .fl-row-content, .fl-row-bg-embed, .fl-row-bg-embed .fl-row-content { position: relative; } .fl-row-bg-video .fl-bg-video, .fl-row-bg-embed .fl-bg-embed-code { bottom: 0; left: 0; overflow: hidden; position: absolute; right: 0; top: 0; } .fl-row-bg-video .fl-bg-video video, .fl-row-bg-embed .fl-bg-embed-code video { bottom: 0; left: 0px; max-width: none; position: absolute; right: 0; top: 0px; } .fl-row-bg-video .fl-bg-video video { min-width: 100%; min-height: 100%; width: auto; height: auto; } .fl-row-bg-video .fl-bg-video iframe, .fl-row-bg-embed .fl-bg-embed-code iframe { pointer-events: none; width: 100vw; height: 56.25vw; /* Given a 16:9 aspect ratio, 9/16*100 = 56.25 */ max-width: none; min-height: 100vh; min-width: 177.77vh; /* Given a 16:9 aspect ratio, 16/9*100 = 177.77 */ position: absolute; top: 50%; left: 50%; transform: translate(-50%, -50%); -ms-transform: translate(-50%, -50%); /* IE 9 */ -webkit-transform: translate(-50%, -50%); /* Chrome, Safari, Opera */ } .fl-bg-video-fallback { background-position: 50% 50%; background-repeat: no-repeat; background-size: cover; bottom: 0px; left: 0px; position: absolute; right: 0px; top: 0px; } /* Slideshow Bg */ .fl-row-bg-slideshow, .fl-row-bg-slideshow .fl-row-content { position: relative; } .fl-row .fl-bg-slideshow { bottom: 0; left: 0; overflow: hidden; position: absolute; right: 0; top: 0; z-index: 0; } .fl-builder-edit .fl-row .fl-bg-slideshow * { bottom: 0; height: auto !important; left: 0; position: absolute !important; right: 0; top: 0; } /* Row Bg Overlay */ .fl-row-bg-overlay .fl-row-content-wrap:after { border-radius: inherit; content: ''; display: block; position: absolute; top: 0; right: 0; bottom: 0; left: 0; z-index: 0; } .fl-row-bg-overlay .fl-row-content { position: relative; z-index: 1; } /* Full Height Rows */ .fl-row-default-height .fl-row-content-wrap, .fl-row-custom-height .fl-row-content-wrap { display: -webkit-box; display: -webkit-flex; display: -ms-flexbox; display: flex; min-height: 100vh; } .fl-row-overlap-top .fl-row-content-wrap { display: -webkit-inline-box; display: -webkit-inline-flex; display: -moz-inline-box; display: -ms-inline-flexbox; display: inline-flex; width: 100%; } .fl-row-default-height .fl-row-content-wrap, .fl-row-custom-height .fl-row-content-wrap { min-height: 0; } .fl-row-default-height .fl-row-content, .fl-row-full-height .fl-row-content, .fl-row-custom-height .fl-row-content { -webkit-box-flex: 1 1 auto; -moz-box-flex: 1 1 auto; -webkit-flex: 1 1 auto; -ms-flex: 1 1 auto; flex: 1 1 auto; } .fl-row-default-height .fl-row-full-width.fl-row-content, .fl-row-full-height .fl-row-full-width.fl-row-content, .fl-row-custom-height .fl-row-full-width.fl-row-content { max-width: 100%; width: 100%; } /* Full height align center */ .fl-row-default-height.fl-row-align-center .fl-row-content-wrap, .fl-row-full-height.fl-row-align-center .fl-row-content-wrap, .fl-row-custom-height.fl-row-align-center .fl-row-content-wrap { align-items: center; justify-content: center; -webkit-align-items: center; -webkit-box-align: center; -webkit-box-pack: center; -webkit-justify-content: center; -ms-flex-align: center; -ms-flex-pack: center; } /* Full height align bottom */ .fl-row-default-height.fl-row-align-bottom .fl-row-content-wrap, .fl-row-full-height.fl-row-align-bottom .fl-row-content-wrap, .fl-row-custom-height.fl-row-align-bottom .fl-row-content-wrap { align-items: flex-end; justify-content: flex-end; -webkit-align-items: flex-end; -webkit-justify-content: flex-end; -webkit-box-align: end; -webkit-box-pack: end; -ms-flex-align: end; -ms-flex-pack: end; } /* Column Groups ------------------------------------------------------ */ .fl-col-group-equal-height { display: flex; flex-wrap: wrap; width: 100%; } .fl-col-group-equal-height.fl-col-group-has-child-loading { flex-wrap: nowrap; } .fl-col-group-equal-height .fl-col, .fl-col-group-equal-height .fl-col-content { display: flex; flex: 1 1 auto; } .fl-col-group-equal-height .fl-col-content { flex-direction: column; flex-shrink: 1; min-width: 1px; max-width: 100%; width: 100%; } .fl-col-group-equal-height:before, .fl-col-group-equal-height .fl-col:before, .fl-col-group-equal-height .fl-col-content:before, .fl-col-group-equal-height:after, .fl-col-group-equal-height .fl-col:after, .fl-col-group-equal-height .fl-col-content:after{ content: none; } /* Equal height align top */ .fl-col-group-nested.fl-col-group-equal-height.fl-col-group-align-top .fl-col-content, .fl-col-group-equal-height.fl-col-group-align-top .fl-col-content { justify-content: flex-start; } /* Equal height align center */ .fl-col-group-nested.fl-col-group-equal-height.fl-col-group-align-center .fl-col-content, .fl-col-group-equal-height.fl-col-group-align-center .fl-col-content { align-items: center; justify-content: center; } /* Equal height align bottom */ .fl-col-group-nested.fl-col-group-equal-height.fl-col-group-align-bottom .fl-col-content, .fl-col-group-equal-height.fl-col-group-align-bottom .fl-col-content { justify-content: flex-end; } .fl-col-group-equal-height.fl-col-group-align-center .fl-module, .fl-col-group-equal-height.fl-col-group-align-center .fl-col-group { width: 100%; } /* Columns ------------------------------------------------------ */ .fl-col { float: left; min-height: 1px; } /* Column Bg Overlay */ .fl-col-bg-overlay .fl-col-content { position: relative; } .fl-col-bg-overlay .fl-col-content:after { border-radius: inherit; content: ''; display: block; position: absolute; top: 0; right: 0; bottom: 0; left: 0; z-index: 0; } .fl-col-bg-overlay .fl-module { position: relative; z-index: 2; } /* Modules ------------------------------------------------------ */ .fl-module img { max-width: 100%; } /* Module Templates ------------------------------------------------------ */ .fl-builder-module-template { margin: 0 auto; max-width: 1100px; padding: 20px; } /* Buttons ------------------------------------------------------ */ .fl-builder-content a.fl-button, .fl-builder-content a.fl-button:visited { border-radius: 4px; -moz-border-radius: 4px; -webkit-border-radius: 4px; display: inline-block; font-size: 16px; font-weight: normal; line-height: 18px; padding: 12px 24px; text-decoration: none; text-shadow: none; } .fl-builder-content .fl-button:hover { text-decoration: none; } .fl-builder-content .fl-button:active { position: relative; top: 1px; } .fl-builder-content .fl-button-width-full .fl-button { display: block; text-align: center; } .fl-builder-content .fl-button-width-custom .fl-button { display: inline-block; text-align: center; max-width: 100%; } .fl-builder-content .fl-button-left { text-align: left; } .fl-builder-content .fl-button-center { text-align: center; } .fl-builder-content .fl-button-right { text-align: right; } .fl-builder-content .fl-button i { font-size: 1.3em; height: auto; margin-right:8px; vertical-align: middle; width: auto; } .fl-builder-content .fl-button i.fl-button-icon-after { margin-left: 8px; margin-right: 0; } .fl-builder-content .fl-button-has-icon .fl-button-text { vertical-align: middle; } /* Icons ------------------------------------------------------ */ .fl-icon-wrap { display: inline-block; } .fl-icon { display: table-cell; vertical-align: middle; } .fl-icon a { text-decoration: none; } .fl-icon i { float: right; height: auto; width: auto; } .fl-icon i:before { border: none !important; height: auto; width: auto; } .fl-icon-text { display: table-cell; text-align: left; padding-left: 15px; vertical-align: middle; } .fl-icon-text-empty { display: none; } .fl-icon-text *:last-child { margin: 0 !important; padding: 0 !important; } .fl-icon-text a { text-decoration: none; } .fl-icon-text span { display: block; } .fl-icon-text span.mce-edit-focus { min-width: 1px; } /* Photos ------------------------------------------------------ */ .fl-photo { line-height: 0; position: relative; } .fl-photo-align-left { text-align: left; } .fl-photo-align-center { text-align: center; } .fl-photo-align-right { text-align: right; } .fl-photo-content { display: inline-block; line-height: 0; position: relative; max-width: 100%; } .fl-photo-img-svg { width: 100%; } .fl-photo-content img { display: inline; height: auto; max-width: 100%; } .fl-photo-crop-circle img { -webkit-border-radius: 100%; -moz-border-radius: 100%; border-radius: 100%; } .fl-photo-caption { font-size: 13px; line-height: 18px; overflow: hidden; text-overflow: ellipsis; } .fl-photo-caption-below { padding-bottom: 20px; padding-top: 10px; } .fl-photo-caption-hover { background: rgba(0,0,0,0.7); bottom: 0; color: #fff; left: 0; opacity: 0; filter: alpha(opacity = 0); padding: 10px 15px; position: absolute; right: 0; -webkit-transition:opacity 0.3s ease-in; -moz-transition:opacity 0.3s ease-in; transition:opacity 0.3s ease-in; } .fl-photo-content:hover .fl-photo-caption-hover { opacity: 100; filter: alpha(opacity = 100); } /* Pagination ------------------------------------------------------ */ .fl-builder-pagination, .fl-builder-pagination-load-more { padding: 40px 0; } .fl-builder-pagination ul.page-numbers { list-style: none; margin: 0; padding: 0; text-align: center; } .fl-builder-pagination li { display: inline-block; list-style: none; margin: 0; padding: 0; } .fl-builder-pagination li a.page-numbers, .fl-builder-pagination li span.page-numbers { border: 1px solid #e6e6e6; display: inline-block; padding: 5px 10px; margin: 0 0 5px; } .fl-builder-pagination li a.page-numbers:hover, .fl-builder-pagination li span.current { background: #f5f5f5; text-decoration: none; } /* Slideshows ------------------------------------------------------ */ .fl-slideshow, .fl-slideshow * { -webkit-box-sizing: content-box; -moz-box-sizing: content-box; box-sizing: content-box; } .fl-slideshow .fl-slideshow-image img { max-width: none !important; } .fl-slideshow-social { line-height: 0 !important; } .fl-slideshow-social * { margin: 0 !important; } /* Sliders ------------------------------------------------------ */ .fl-builder-content .bx-wrapper .bx-viewport { background: transparent; border: none; box-shadow: none; -moz-box-shadow: none; -webkit-box-shadow: none; left: 0; } /* Lightbox ------------------------------------------------------ */ .mfp-wrap button.mfp-arrow, .mfp-wrap button.mfp-arrow:active, .mfp-wrap button.mfp-arrow:hover, .mfp-wrap button.mfp-arrow:focus { background: transparent !important; border: none !important; outline: none; position: absolute; top: 50%; box-shadow: none !important; -moz-box-shadow: none !important; -webkit-box-shadow: none !important; } .mfp-wrap .mfp-close, .mfp-wrap .mfp-close:active, .mfp-wrap .mfp-close:hover, .mfp-wrap .mfp-close:focus { background: transparent !important; border: none !important; outline: none; position: absolute; top: 0; box-shadow: none !important; -moz-box-shadow: none !important; -webkit-box-shadow: none !important; } .admin-bar .mfp-wrap .mfp-close, .admin-bar .mfp-wrap .mfp-close:active, .admin-bar .mfp-wrap .mfp-close:hover, .admin-bar .mfp-wrap .mfp-close:focus { top: 32px!important; } img.mfp-img { padding: 0; } .mfp-counter { display: none; } .mfp-wrap .mfp-preloader.fa { font-size: 30px; } /* Form Fields ------------------------------------------------------ */ .fl-form-field { margin-bottom: 15px; } .fl-form-field input.fl-form-error { border-color: #DD6420; } .fl-form-error-message { clear: both; color: #DD6420; display: none; padding-top: 8px; font-size: 12px; font-weight: lighter; } .fl-form-button-disabled { opacity: 0.5; } /* Animations ------------------------------------------------------ */ .fl-animation { opacity: 0; } .fl-builder-preview .fl-animation, .fl-builder-edit .fl-animation, .fl-animated { opacity: 1; } .fl-animated { animation-fill-mode: both; -webkit-animation-fill-mode: both; } /* Button Icon Animation */ .fl-button.fl-button-icon-animation i { width: 0 !important; opacity: 0; -ms-filter: "alpha(opacity=0)"; transition: all 0.2s ease-out; -webkit-transition: all 0.2s ease-out; } .fl-button.fl-button-icon-animation:hover i { opacity: 1! important; -ms-filter: "alpha(opacity=100)"; } .fl-button.fl-button-icon-animation i.fl-button-icon-after { margin-left: 0px !important; } .fl-button.fl-button-icon-animation:hover i.fl-button-icon-after { margin-left: 10px !important; } .fl-button.fl-button-icon-animation i.fl-button-icon-before { margin-right: 0 !important; } .fl-button.fl-button-icon-animation:hover i.fl-button-icon-before { margin-right: 20px !important; margin-left: -10px; } /* Templates ------------------------------------------------------ */ .single:not(.woocommerce).single-fl-builder-template .fl-content { width: 100%; } /* Shapes & Patterns ------------------------------------------------------- */ .fl-builder-layer { position: absolute; top:0; left:0; right: 0; bottom: 0; z-index: 0; pointer-events: none; overflow: hidden; } .fl-builder-shape-layer { z-index: 0; } .fl-builder-shape-layer.fl-builder-bottom-edge-layer { z-index: 1; } .fl-row-bg-overlay .fl-builder-shape-layer { z-index: 1; } .fl-row-bg-overlay .fl-builder-shape-layer.fl-builder-bottom-edge-layer { z-index: 2; } .fl-row-has-layers .fl-row-content { z-index: 1; } .fl-row-bg-overlay .fl-row-content { z-index: 2; } .fl-builder-layer > * { display: block; position: absolute; top:0; left:0; width: 100%; } .fl-builder-layer + .fl-row-content { position: relative; } .fl-builder-layer .fl-shape { fill: #aaa; stroke: none; stroke-width: 0; width:100%; } /** Fix ipad parallax issue on safari https://core.trac.wordpress.org/ticket/48802 https://core.trac.wordpress.org/ticket/49285 https://github.com/WordPress/gutenberg/issues/17718 */ @supports (-webkit-touch-callout: inherit) { .fl-row.fl-row-bg-parallax .fl-row-content-wrap, .fl-row.fl-row-bg-fixed .fl-row-content-wrap { background-position: center !important; background-attachment: scroll !important; } } @supports (-webkit-touch-callout: none) { .fl-row.fl-row-bg-fixed .fl-row-content-wrap { background-position: center !important; background-attachment: scroll !important; } } /* Default button colors for non Beaver Builder themes. ------------------------------------------------------ */ .fl-builder-content a.fl-button, .fl-builder-content a.fl-button:visited { background: #fafafa; border: 1px solid #ccc; color: #333; } .fl-builder-content a.fl-button *, .fl-builder-content a.fl-button:visited * { color: #333; }@media (max-width: 1200px) { /** * Styles needed for the large breakpoint. */ }@media (max-width: 992px) { /* Columns ------------------------------------------------------ */ /* Reversed Responsive Stacking */ .fl-col-group.fl-col-group-medium-reversed { display: -webkit-flex; display: flex; -webkit-flex-wrap: wrap-reverse; flex-wrap: wrap-reverse; flex-direction: row-reverse; } }@media (max-width: 768px) { /* Rows ------------------------------------------------------ */ .fl-row-content-wrap { background-attachment: scroll !important; } .fl-row-bg-parallax .fl-row-content-wrap { background-attachment: scroll !important; background-position: center center !important; } /* Column Groups ------------------------------------------------------ */ /* Equal Heights */ .fl-col-group.fl-col-group-equal-height { display: block; } .fl-col-group.fl-col-group-equal-height.fl-col-group-custom-width { display: -webkit-box; display: -webkit-flex; display: flex; } /* Reversed Responsive Stacking */ .fl-col-group.fl-col-group-responsive-reversed { display: -webkit-flex; display: flex; -webkit-flex-wrap: wrap-reverse; flex-wrap: wrap-reverse; flex-direction: row-reverse; } .fl-col-group.fl-col-group-responsive-reversed .fl-col:not(.fl-col-small-custom-width) { flex-basis: 100%; width: 100% !important; } .fl-col-group.fl-col-group-medium-reversed:not(.fl-col-group-responsive-reversed) { display: unset; display: unset; -webkit-flex-wrap: unset; flex-wrap: unset; flex-direction: unset; } /* Columns ------------------------------------------------------ */ .fl-col { clear: both; float: none; margin-left: auto; margin-right: auto; width: auto !important; } .fl-col-small:not(.fl-col-small-full-width) { max-width: 400px; } .fl-block-col-resize { display:none; } /* Rows ------------------------------------------------------ */ .fl-row[data-node] .fl-row-content-wrap { margin: 0; padding-left: 0; padding-right: 0; } .fl-row[data-node] .fl-bg-video, .fl-row[data-node] .fl-bg-slideshow { left: 0; right: 0; } /* Columns ------------------------------------------------------ */ .fl-col[data-node] .fl-col-content { margin: 0; padding-left: 0; padding-right: 0; } }@media (min-width: 1201px) { html .fl-visible-large:not(.fl-visible-desktop), html .fl-visible-medium:not(.fl-visible-desktop), html .fl-visible-mobile:not(.fl-visible-desktop) { display: none; } } @media (min-width: 993px) and (max-width: 1200px) { html .fl-visible-desktop:not(.fl-visible-large), html .fl-visible-medium:not(.fl-visible-large), html .fl-visible-mobile:not(.fl-visible-large) { display: none; } } @media (min-width: 769px) and (max-width: 992px) { html .fl-visible-desktop:not(.fl-visible-medium), html .fl-visible-large:not(.fl-visible-medium), html .fl-visible-mobile:not(.fl-visible-medium) { display: none; } } @media (max-width: 768px) { html .fl-visible-desktop:not(.fl-visible-mobile), html .fl-visible-large:not(.fl-visible-mobile), html .fl-visible-medium:not(.fl-visible-mobile) { display: none; } } .fl-row-fixed-width { max-width: 1200px; } .fl-row-content-wrap { margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 20px; padding-right: 20px; padding-bottom: 20px; padding-left: 20px; } .fl-module-content, :where(.fl-module:not(:has(> .fl-module-content))) { margin-top: 20px; margin-right: 20px; margin-bottom: 20px; margin-left: 20px; } .fl-node-61841738db82d > .fl-row-content-wrap { padding-top:40px; padding-bottom:40px; } .fl-node-61841738df27d { width: 100%; } @-webkit-keyframes slides{to{transform:translateX(-200%)}}@keyframes slides{to{transform:translateX(-200%)}}.fl-module-class-cta-block>.fl-module-content{margin:0 20px}.cta-block{height:auto;position:relative}.cta-block.cta-block--above-fold{margin:20px;padding-bottom:60px}.cta-block.cta-block--above-fold .cta-block__title{font-size:2.75rem;line-height:1.091}@media(min-width:768px){.cta-block.cta-block--above-fold{padding-bottom:80px}.cta-block.cta-block--above-fold .cta-block__title{font-size:3.5rem;line-height:1}}@media(min-width:960px){.cta-block.cta-block--above-fold{padding-bottom:120px}.cta-block.cta-block--above-fold .cta-block__title{font-size:4.5rem;line-height:1.111111}}.cta-block.cta-block--in-page-small{padding-bottom:0;padding-top:0}.cta-block.cta-block--in-page-small .cta-block__title{font-size:1.9rem}.cta-block.cta-block--in-page-small .cta-block__button-group{margin-top:20px}@media(min-width:768px){.cta-block.cta-block--in-page-small .cta-block__content--right{margin-left:0}.cta-block.cta-block--in-page-small .cta-block__content{display:flex;justify-content:space-evenly;max-width:100%}.cta-block.cta-block--in-page-small .cta-block__button-group,.cta-block.cta-block--in-page-small .cta-block__title-description{width:50%}.cta-block.cta-block--in-page-small .cta-block__title-description{padding-right:40px}.cta-block.cta-block--in-page-small .cta-block__button-group{align-items:center;display:flex;flex-wrap:wrap;justify-content:center;margin-top:0}.cta-block.cta-block--in-page-small .cta-block__button-group .button{margin-left:0;padding-left:20px;padding-right:20px;width:100%}.cta-block.cta-block--in-page-small a.button{margin-bottom:20px}}@media(min-width:960px){.cta-block.cta-block--in-page-small .cta-block__title-description{padding-right:60px}.cta-block.cta-block--in-page-small .cta-block__button-group{flex-wrap:nowrap}.cta-block.cta-block--in-page-small .cta-block__button-group .button{width:275px}.cta-block.cta-block--in-page-small .button-group>.button:not(:first-child){margin-left:20px}}.cta-block.cta-block--in-page-large .cta-block--button-group{margin-top:0}.cta-block__content{font-size:1.5rem}@media(min-width:768px){.cta-block__content{max-width:75%}.cta-block__content--right{margin-left:25%}}.cta-block__title{margin:0 0 30px}.cta-block__title:only-child{margin-bottom:0}.cta-block__title-description p{font-size:1.25rem}@media(min-width:960px){.cta-block__title-description p{font-size:1.375rem}}@media(min-width:1140px){.cta-block__title-description p{font-size:1.5rem}}.cta-block__button-group{margin-top:0;padding-top:40px}@media(min-width:768px){.cta-block__button-group{padding-top:60px}}@media(min-width:960px){.cta-block__button-group{padding-top:80px}} /* Start Global CSS */ /* End Global CSS */ /* Start Global Nodes CSS */ /* End Global Nodes CSS */ /* Start Layout CSS */ /* End Layout CSS */ </style> <div class="fl-builder-content fl-builder-content-122665 fl-builder-template fl-builder-row-template fl-builder-global-templates-locked" data-post-id="122665"><div class="fl-row fl-row-full-width 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(function($){ if(typeof FLBuilderLayout != 'undefined') { return; } /** * Helper class with generic logic for a builder layout. * * @class FLBuilderLayout * @since 1.0 */ FLBuilderLayout = { /** * Initializes a builder layout. * * @since 1.0 * @method init */ init: function() { // Destroy existing layout events. FLBuilderLayout._destroy(); // Init CSS classes. FLBuilderLayout._initClasses(); // Init backgrounds. FLBuilderLayout._initBackgrounds(); // Init row shape layer height. FLBuilderLayout._initRowShapeLayerHeight(); // Only init if the builder isn't active. if ( 0 === $('.fl-builder-edit').length ) { // Init module animations. FLBuilderLayout._initModuleAnimations(); // Init anchor links. FLBuilderLayout._initAnchorLinks(); // Init the browser hash. FLBuilderLayout._initHash(); // Init forms. FLBuilderLayout._initForms(); FLBuilderLayout._reorderMenu(); } else { FLBuilderLayout._initNestedColsWidth(); } }, /** * Public method for refreshing Wookmark or MosaicFlow galleries * within an element. * * @since 1.7.4 * @method refreshGalleries */ refreshGalleries: function( element ) { var $element = 'undefined' == typeof element ? $( 'body' ) : $( element ), mfContent = $element.find( '.fl-mosaicflow-content' ), wmContent = $element.find( '.fl-gallery' ), mfObject = null; if ( mfContent ) { mfObject = mfContent.data( 'mosaicflow' ); if ( mfObject ) { mfObject.columns = $( [] ); mfObject.columnsHeights = []; mfContent.data( 'mosaicflow', mfObject ); mfContent.mosaicflow( 'refill' ); } } if ( wmContent ) { wmContent.trigger( 'refreshWookmark' ); } }, /** * Public method for refreshing Masonry within an element * * @since 1.8.1 * @method refreshGridLayout */ refreshGridLayout: function( element ) { var $element = 'undefined' == typeof element ? $( 'body' ) : $( element ), msnryContent = $element.find('.masonry'); if ( msnryContent.length ) { msnryContent.masonry('layout'); } }, /** * Public method for reloading BxSlider within an element * * @since 1.8.1 * @method reloadSlider */ reloadSlider: function( content ) { var $content = 'undefined' == typeof content ? $('body') : $(content); // reload sliders. if ($content.find('.bx-viewport > div').length > 0) { $.each($content.find('.bx-viewport > div'), function (key, slider) { setTimeout(function () { $(slider).data('bxSlider').reloadSlider(); }, 100); }); } }, /** * Public method for resizing WP audio player * * @since 1.8.2 * @method resizeAudio */ resizeAudio: function( element ) { var $element = 'undefined' == typeof element ? $( 'body' ) : $( element ), audioPlayers = $element.find('.wp-audio-shortcode.mejs-audio'), player = null, mejsPlayer = null, rail = null, railWidth = 400; if ( audioPlayers.length && typeof mejs !== 'undefined' ) { audioPlayers.each(function(){ player = $(this); mejsPlayer = mejs.players[player.attr('id')]; rail = player.find('.mejs-controls .mejs-time-rail'); var innerMejs = player.find('.mejs-inner'), total = player.find('.mejs-controls .mejs-time-total'); if ( typeof mejsPlayer !== 'undefined' ) { railWidth = Math.ceil(player.width() * 0.8); if ( innerMejs.length ) { rail.css('width', railWidth +'px!important'); //total.width(rail.width() - 10); mejsPlayer.options.autosizeProgress = true; // webkit has trouble doing this without a delay setTimeout(function () { mejsPlayer.setControlsSize(); }, 50); player.find('.mejs-inner').css({ visibility: 'visible', height: 'inherit' }); } } }); } }, /** * Public method for preloading WP audio player when it's inside the hidden element * * @since 1.8.2 * @method preloadAudio */ preloadAudio: function(element) { var $element = 'undefined' == typeof element ? $( 'body' ) : $( element ), contentWrap = $element.closest('.fl-accordion-item'), audioPlayers = $element.find('.wp-audio-shortcode.mejs-audio'); if ( ! contentWrap.hasClass('fl-accordion-item-active') && audioPlayers.find('.mejs-inner').length ) { audioPlayers.find('.mejs-inner').css({ visibility : 'hidden', height: 0 }); } }, /** * Public method for resizing slideshow momdule within the tab * * @since 1.10.5 * @method resizeSlideshow */ resizeSlideshow: function(){ if(typeof YUI !== 'undefined') { YUI().use('node-event-simulate', function(Y) { Y.one(window).simulate("resize"); }); } }, /** * Public method for reloading an embedded Google Map within the tabs or hidden element. * * @since 2.2 * @method reloadGoogleMap */ reloadGoogleMap: function(element){ var $element = 'undefined' == typeof element ? $( 'body' ) : $( element ), googleMap = $element.find( 'iframe[src*="google.com/maps"]' ); if ( googleMap.length ) { googleMap.attr( 'src', function(i, val) { return val; }); } }, /** * Unbinds builder layout events. * * @since 1.0 * @access private * @method _destroy */ _destroy: function() { var win = $(window); win.off('scroll.fl-bg-parallax'); win.off('resize.fl-bg-video'); }, /** * Checks to see if the current device has touch enabled. * * @since 1.0 * @access private * @method _isTouch * @return {Boolean} */ _isTouch: function() { if(('ontouchstart' in window) || (window.DocumentTouch && document instanceof DocumentTouch)) { return true; } return false; }, /** * Checks to see if the current device is mobile. * * @since 1.7 * @access private * @method _isMobile * @return {Boolean} */ _isMobile: function() { return /Mobile|Android|Silk\/|Kindle|BlackBerry|Opera Mini|Opera Mobi|webOS/i.test( navigator.userAgent ); }, /** * Initializes builder body classes. * * @since 1.0 * @access private * @method _initClasses */ _initClasses: function() { var body = $( 'body' ), ua = navigator.userAgent; // Add the builder body class. if ( ! body.hasClass( 'archive' ) && $( '.fl-builder-content-primary' ).length > 0 ) { body.addClass('fl-builder'); } // Add the builder touch body class. if(FLBuilderLayout._isTouch()) { body.addClass('fl-builder-touch'); } // Add the builder mobile body class. if(FLBuilderLayout._isMobile()) { body.addClass('fl-builder-mobile'); } if ( $(window).width() < FLBuilderLayoutConfig.breakpoints.small ) { body.addClass( 'fl-builder-breakpoint-small' ); } if ( $(window).width() > FLBuilderLayoutConfig.breakpoints.small && $(window).width() < FLBuilderLayoutConfig.breakpoints.medium ) { body.addClass( 'fl-builder-breakpoint-medium' ); } if ( $(window).width() > FLBuilderLayoutConfig.breakpoints.medium && $(window).width() < FLBuilderLayoutConfig.breakpoints.large ) { body.addClass( 'fl-builder-breakpoint-large' ); } if ( $(window).width() > FLBuilderLayoutConfig.breakpoints.large ) { body.addClass( 'fl-builder-breakpoint-default' ); } // IE11 body class. if ( ua.indexOf( 'Trident/7.0' ) > -1 && ua.indexOf( 'rv:11.0' ) > -1 ) { body.addClass( 'fl-builder-ie-11' ); } }, /** * Initializes builder node backgrounds that require * additional JavaScript logic such as parallax. * * @since 1.1.4 * @access private * @method _initBackgrounds */ _initBackgrounds: function() { var win = $(window); // Init parallax backgrounds. if($('.fl-row-bg-parallax').length > 0 && !FLBuilderLayout._isMobile()) { FLBuilderLayout._scrollParallaxBackgrounds(); FLBuilderLayout._initParallaxBackgrounds(); win.on('resize.fl-bg-parallax', FLBuilderLayout._initParallaxBackgrounds); win.on('scroll.fl-bg-parallax', FLBuilderLayout._scrollParallaxBackgrounds); } // Init video backgrounds. if($('.fl-bg-video').length > 0) { FLBuilderLayout._initBgVideos(); FLBuilderLayout._resizeBgVideos(); // Ensure FLBuilderLayout._resizeBgVideos() is only called once on window resize. var resizeBGTimer = null; win.on('resize.fl-bg-video', function(e){ clearTimeout( resizeBGTimer ); resizeBGTimer = setTimeout(function() { FLBuilderLayout._resizeBgVideos(e); }, 100 ); }); } }, /** * Initializes all parallax backgrounds in a layout. * * @since 1.1.4 * @access private * @method _initParallaxBackgrounds */ _initParallaxBackgrounds: function() { $('.fl-row-bg-parallax').each(FLBuilderLayout._initParallaxBackground); }, /** * Initializes a single parallax background. * * @since 1.1.4 * @access private * @method _initParallaxBackgrounds */ _initParallaxBackground: function() { var row = $(this), content = row.find('> .fl-row-content-wrap'), winWidth = $(window).width(), screenSize = '', imageSrc = { default: '', medium: '', responsive: '', }; imageSrc.default = row.data('parallax-image') || ''; imageSrc.medium = row.data('parallax-image-medium') || imageSrc.default; imageSrc.responsive = row.data('parallax-image-responsive') || imageSrc.medium; if (winWidth > FLBuilderLayoutConfig.breakpoints.medium) { screenSize = 'default'; } else if (winWidth > FLBuilderLayoutConfig.breakpoints.small && winWidth <= FLBuilderLayoutConfig.breakpoints.medium ) { screenSize = 'medium'; } else if (winWidth <= FLBuilderLayoutConfig.breakpoints.small) { screenSize = 'responsive'; } content.css('background-image', 'url(' + imageSrc[screenSize] + ')'); row.data('current-image-loaded', screenSize ); }, /** * Fires when the window is scrolled to adjust * parallax backgrounds. * * @since 1.1.4 * @access private * @method _scrollParallaxBackgrounds */ _scrollParallaxBackgrounds: function() { $('.fl-row-bg-parallax').each(FLBuilderLayout._scrollParallaxBackground); }, /** * Fires when the window is scrolled to adjust * a single parallax background. * * @since 1.1.4 * @access private * @method _scrollParallaxBackground */ _scrollParallaxBackground: function() { var win = $(window), row = $(this), content = row.find('> .fl-row-content-wrap'), speed = row.data('parallax-speed'), offset = content.offset(), yPos = -((win.scrollTop() - offset.top) / speed), initialOffset = ( row.data('parallax-offset') != null ) ? row.data('parallax-offset') : 0, totalOffset = yPos - initialOffset; content.css('background-position', 'center ' + totalOffset + 'px'); }, /** * Initializes all video backgrounds. * * @since 1.6.3.3 * @access private * @method _initBgVideos */ _initBgVideos: function() { $('.fl-bg-video').each(FLBuilderLayout._initBgVideo); }, /** * Initializes a video background. * * @since 1.6.3.3 * @access private * @method _initBgVideo */ _initBgVideo: function() { var wrap = $( this ), width = wrap.data( 'width' ), height = wrap.data( 'height' ), mp4 = wrap.data( 'mp4' ), youtube = wrap.data( 'youtube'), vimeo = wrap.data( 'vimeo'), mp4Type = wrap.data( 'mp4-type' ), webm = wrap.data( 'webm' ), webmType = wrap.data( 'webm-type' ), fallback = wrap.data( 'fallback' ), loaded = wrap.data( 'loaded' ), videoMobile = wrap.data( 'video-mobile' ), fallbackTag = '', videoTag = null, mp4Tag = null, webmTag = null; // Return if the video has been loaded for this row. if ( loaded ) { return; } videoTag = $( '<video autoplay loop muted playsinline></video>' ); /** * Add poster image (fallback image) */ if( 'undefined' != typeof fallback && '' != fallback ) { videoTag.attr( 'poster', 'data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7' ) videoTag.css({ backgroundImage: 'url("' + fallback + '")', backgroundColor: 'transparent', backgroundRepeat: 'no-repeat', backgroundSize: 'cover', backgroundPosition: 'center center', }) } // MP4 Source Tag if ( 'undefined' != typeof mp4 && '' != mp4 ) { mp4Tag = $( '<source />' ); mp4Tag.attr( 'src', mp4 ); mp4Tag.attr( 'type', mp4Type ); videoTag.append( mp4Tag ); } // WebM Source Tag if ( 'undefined' != typeof webm && '' != webm ) { webmTag = $( '<source />' ); webmTag.attr( 'src', webm ); webmTag.attr( 'type', webmType ); videoTag.append( webmTag ); } // This is either desktop, or mobile is enabled. if ( ! FLBuilderLayout._isMobile() || ( FLBuilderLayout._isMobile() && "yes" == videoMobile ) ) { if ( 'undefined' != typeof youtube ) { FLBuilderLayout._initYoutubeBgVideo.apply( this ); } else if ( 'undefined' != typeof vimeo ) { FLBuilderLayout._initVimeoBgVideo.apply( this ); } else { wrap.append( videoTag ); } } else { // if we are here, it means we are on mobile and NO is set so remove video src and use fallback videoTag.attr('src', '') wrap.append( videoTag ); } // Mark this video as loaded. wrap.data('loaded', true); }, /** * Initializes Youtube video background * * @since 1.9 * @access private * @method _initYoutubeBgVideo */ _initYoutubeBgVideo: function() { var playerWrap = $(this), videoId = playerWrap.data('video-id'), videoPlayer = playerWrap.find('.fl-bg-video-player'), enableAudio = playerWrap.data('enable-audio'), audioButton = playerWrap.find('.fl-bg-video-audio'), startTime = 'undefined' !== typeof playerWrap.data('start') ? playerWrap.data('start') : 0, startTime = 'undefined' !== typeof playerWrap.data('t') && startTime === 0 ? playerWrap.data('t') : startTime, endTime = 'undefined' !== typeof playerWrap.data('end') ? playerWrap.data('end') : 0, loop = 'undefined' !== typeof playerWrap.data('loop') ? playerWrap.data('loop') : 1, stateCount = 0, player,fallback_showing; if ( videoId ) { fallback = playerWrap.data('fallback') || false if( fallback ) { playerWrap.find('iframe').remove() fallbackTag = $( '<div></div>' ); fallbackTag.addClass( 'fl-bg-video-fallback' ); fallbackTag.css( 'background-image', 'url(' + playerWrap.data('fallback') + ')' ); fallbackTag.css( 'background-size', 'cover' ); fallbackTag.css( 'transition', 'background-image 1s') playerWrap.append( fallbackTag ); fallback_showing = true; } FLBuilderLayout._onYoutubeApiReady( function( YT ) { setTimeout( function() { player = new YT.Player( videoPlayer[0], { videoId: videoId, events: { onReady: function(event) { if ( "no" === enableAudio || FLBuilderLayout._isMobile() ) { event.target.mute(); } else if ( "yes" === enableAudio && event.target.isMuted ) { event.target.unMute(); } // Store an instance to a parent playerWrap.data('YTPlayer', player); FLBuilderLayout._resizeYoutubeBgVideo.apply(playerWrap); // Queue the video. event.target.playVideo(); if ( audioButton.length > 0 && ! FLBuilderLayout._isMobile() ) { audioButton.on( 'click', {button: audioButton, player: player}, FLBuilderLayout._toggleBgVideoAudio ); } }, onStateChange: function( event ) { if ( event.data === 1 ) { if ( fallback_showing ) { $( '.fl-bg-video-fallback' ).css( 'background-image', 'url(data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)' ) } } // Manual check if video is not playable in some browsers. // StateChange order: [-1, 3, -1] if ( stateCount < 4 ) { stateCount++; } // Comply with the audio policy in some browsers like Chrome and Safari. if ( stateCount > 1 && (-1 === event.data || 2 === event.data) && "yes" === enableAudio ) { player.mute(); player.playVideo(); audioButton.show(); } if ( event.data === YT.PlayerState.ENDED && 1 === loop ) { if ( startTime > 0 ) { player.seekTo( startTime ); } else { player.playVideo(); } } }, onError: function(event) { console.info('YT Error: ' + event.data) FLBuilderLayout._onErrorYoutubeVimeo(playerWrap) } }, playerVars: { playsinline: FLBuilderLayout._isMobile() ? 1 : 0, controls: 0, showinfo: 0, rel : 0, start: startTime, end: endTime, } } ); }, 1 ); } ); } }, /** * On youtube or vimeo error show the fallback image if available. * @since 2.0.7 */ _onErrorYoutubeVimeo: function(playerWrap) { fallback = playerWrap.data('fallback') || false if( ! fallback ) { return false; } playerWrap.find('iframe').remove() fallbackTag = $( '<div></div>' ); fallbackTag.addClass( 'fl-bg-video-fallback' ); fallbackTag.css( 'background-image', 'url(' + playerWrap.data('fallback') + ')' ); playerWrap.append( fallbackTag ); }, /** * Check if Youtube API has been downloaded * * @since 1.9 * @access private * @method _onYoutubeApiReady * @param {Function} callback Method to call when YT API has been loaded */ _onYoutubeApiReady: function( callback ) { if ( window.YT && YT.loaded ) { callback( YT ); } else { // If not ready check again by timeout.. setTimeout( function() { FLBuilderLayout._onYoutubeApiReady( callback ); }, 350 ); } }, /** * Initializes Vimeo video background * * @since 1.9 * @access private * @method _initVimeoBgVideo */ _initVimeoBgVideo: function() { var playerWrap = $(this), videoId = playerWrap.data('video-id'), videoPlayer = playerWrap.find('.fl-bg-video-player'), enableAudio = playerWrap.data('enable-audio'), audioButton = playerWrap.find('.fl-bg-video-audio'), player, width = playerWrap.outerWidth(), ua = navigator.userAgent; if ( typeof Vimeo !== 'undefined' && videoId ) { player = new Vimeo.Player(videoPlayer[0], { id : videoId, loop : true, title : false, portrait : false, background : true, autopause : false, muted : true }); playerWrap.data('VMPlayer', player); if ( "no" === enableAudio ) { player.setVolume(0); } else if ("yes" === enableAudio ) { // Chrome, Safari, Firefox have audio policy restrictions for autoplay videos. if ( ua.indexOf("Safari") > -1 || ua.indexOf("Chrome") > -1 || ua.indexOf("Firefox") > -1 ) { player.setVolume(0); audioButton.show(); } else { player.setVolume(1); } } player.play().catch(function(error) { FLBuilderLayout._onErrorYoutubeVimeo(playerWrap) }); if ( audioButton.length > 0 ) { audioButton.on( 'click', {button: audioButton, player: player}, FLBuilderLayout._toggleBgVideoAudio ); } } }, /** * Mute / unmute audio on row's video background. * It works for both Youtube and Vimeo. * * @since 2.1.3 * @access private * @method _toggleBgVideoAudio * @param {Object} e Method arguments */ _toggleBgVideoAudio: function( e ) { var player = e.data.player, control = e.data.button.find('.fl-audio-control'); if ( control.hasClass( 'fa-volume-off' ) ) { // Unmute control .removeClass( 'fa-volume-off' ) .addClass( 'fa-volume-up' ); e.data.button.find( '.fa-times' ).hide(); if ( 'function' === typeof player.unMute ) { player.unMute(); } else { player.setVolume( 1 ); } } else { // Mute control .removeClass( 'fa-volume-up' ) .addClass( 'fa-volume-off' ); e.data.button.find( '.fa-times' ).show(); if ( 'function' === typeof player.unMute ) { player.mute(); } else { player.setVolume( 0 ); } } }, /** * Fires when there is an error loading a video * background source and shows the fallback. * * @since 1.6.3.3 * @access private * @method _videoBgSourceError * @param {Object} e An event object * @deprecated 2.0.3 */ _videoBgSourceError: function( e ) { var source = $( e.target ), wrap = source.closest( '.fl-bg-video' ), vid = wrap.find( 'video' ), fallback = wrap.data( 'fallback' ), fallbackTag = ''; source.remove(); if ( vid.find( 'source' ).length ) { // Don't show the fallback if we still have other sources to check. return; } else if ( '' !== fallback ) { fallbackTag = $( '<div></div>' ); fallbackTag.addClass( 'fl-bg-video-fallback' ); fallbackTag.css( 'background-image', 'url(' + fallback + ')' ); wrap.append( fallbackTag ); vid.remove(); } }, /** * Fires when the window is resized to resize * all video backgrounds. * * @since 1.1.4 * @access private * @method _resizeBgVideos */ _resizeBgVideos: function() { $('.fl-bg-video').each( function() { FLBuilderLayout._resizeBgVideo.apply( this ); if ( $( this ).parent().find( 'img' ).length > 0 ) { $( this ).parent().imagesLoaded( $.proxy( FLBuilderLayout._resizeBgVideo, this ) ); } } ); }, /** * Fires when the window is resized to resize * a single video background. * * @since 1.1.4 * @access private * @method _resizeBgVideo */ _resizeBgVideo: function() { if ( 0 === $( this ).find( 'video' ).length && 0 === $( this ).find( 'iframe' ).length ) { return; } var wrap = $(this), wrapHeight = wrap.outerHeight(), wrapWidth = wrap.outerWidth(), vid = wrap.find('video'), vidHeight = wrap.data('height'), vidWidth = wrap.data('width'), newWidth = wrapWidth, newHeight = Math.round(vidHeight * wrapWidth/vidWidth), newLeft = 0, newTop = 0, iframe = wrap.find('iframe'), isRowFullHeight = $(this).closest('.fl-row-bg-video').hasClass('fl-row-full-height'), vidCSS = { top: '50%', left: '50%', transform: 'translate(-50%,-50%)', }; if ( vid.length ) { if(vidHeight === '' || typeof vidHeight === 'undefined' || vidWidth === '' || typeof vidWidth === 'undefined') { vid.css({ 'left' : '0px', 'top' : '0px', 'width' : newWidth + 'px' }); // Try to set the actual video dimension on 'loadedmetadata' when using URL as video source vid.on('loadedmetadata', FLBuilderLayout._resizeOnLoadedMeta); return; } if ( ! isRowFullHeight ) { if ( newHeight < wrapHeight ) { newHeight = wrapHeight; newLeft = -((newWidth - wrapWidth) / 2); newWidth = vidHeight ? Math.round(vidWidth * wrapHeight/vidHeight) : newWidth; } else { newTop = -((newHeight - wrapHeight)/2); } vidCSS = { left : newLeft + 'px', top : newTop + 'px', height : newHeight + 'px', width : newWidth + 'px', } } vid.css( vidCSS ); } else if ( iframe.length ) { // Resize Youtube video player within iframe tag if ( typeof wrap.data('youtube') !== 'undefined' ) { FLBuilderLayout._resizeYoutubeBgVideo.apply(this); } } }, /** * Fires when video meta has been loaded. * This will be Triggered when width/height attributes were not specified during video background resizing. * * @since 1.8.5 * @access private * @method _resizeOnLoadedMeta */ _resizeOnLoadedMeta: function(){ var video = $(this), wrapHeight = video.parent().outerHeight(), wrapWidth = video.parent().outerWidth(), vidWidth = video[0].videoWidth, vidHeight = video[0].videoHeight, newHeight = Math.round(vidHeight * wrapWidth/vidWidth), newWidth = wrapWidth, newLeft = 0, newTop = 0; if(newHeight < wrapHeight) { newHeight = wrapHeight; newWidth = Math.round(vidWidth * wrapHeight/vidHeight); newLeft = -((newWidth - wrapWidth)/2); } else { newTop = -((newHeight - wrapHeight)/2); } video.parent().data('width', vidWidth); video.parent().data('height', vidHeight); video.css({ 'left' : newLeft + 'px', 'top' : newTop + 'px', 'width' : newWidth + 'px', 'height' : newHeight + 'px' }); }, /** * Fires when the window is resized to resize * a single Youtube video background. * * @since 1.9 * @access private * @method _resizeYoutubeBgVideo */ _resizeYoutubeBgVideo: function() { var wrap = $(this), wrapWidth = wrap.outerWidth(), wrapHeight = wrap.outerHeight(), player = wrap.data('YTPlayer'), video = player ? player.getIframe() : null, aspectRatioSetting = '16:9', // Medium aspectRatioArray = aspectRatioSetting.split( ':' ), aspectRatio = aspectRatioArray[0] / aspectRatioArray[1], ratioWidth = wrapWidth / aspectRatio, ratioHeight = wrapHeight * aspectRatio, isWidthFixed = wrapWidth / wrapHeight > aspectRatio, width = isWidthFixed ? wrapWidth : ratioHeight, height = isWidthFixed ? ratioWidth : wrapHeight; if ( video ) { $(video).width( width ).height( height ); } }, /** * Initializes module animations. * * @since 1.1.9 * @access private * @method _initModuleAnimations */ _initModuleAnimations: function() { if(typeof jQuery.fn.waypoint !== 'undefined') { $('.fl-animation').each( function() { var node = $( this ), nodeTop = node.offset().top, winHeight = $( window ).height(), bodyHeight = $( 'body' ).height(), waypoint = FLBuilderLayoutConfig.waypoint, offset = '80%'; if ( typeof waypoint.offset !== undefined ) { offset = FLBuilderLayoutConfig.waypoint.offset + '%'; } if ( bodyHeight - nodeTop < winHeight * 0.2 ) { offset = '100%'; } node.waypoint({ offset: offset, handler: FLBuilderLayout._doModuleAnimation }); } ); } }, /** * Runs a module animation. * * @since 1.1.9 * @access private * @method _doModuleAnimation */ _doModuleAnimation: function() { var module = 'undefined' == typeof this.element ? $(this) : $(this.element), delay = parseFloat(module.data('animation-delay')), duration = parseFloat(module.data('animation-duration')); if ( ! isNaN( duration ) ) { module.css( 'animation-duration', duration + 's' ); } if(!isNaN(delay) && delay > 0) { setTimeout(function(){ module.addClass('fl-animated'); }, delay * 1000); } else { setTimeout(function(){ module.addClass('fl-animated'); }, 1); } }, /** * Opens a tab or accordion item if the browser hash is set * to the ID of one on the page. * * @since 1.6.0 * @access private * @method _initHash */ _initHash: function() { var hash = window.location.hash.replace( '#', '' ).split( '/' ).shift(), element = null, tabs = null, responsiveLabel = null, tabIndex = null, label = null; if ( '' !== hash ) { try { element = $( '#' + hash ); if ( element.length > 0 ) { if ( element.hasClass( 'fl-accordion-item' ) ) { setTimeout( function() { element.find( '.fl-accordion-button' ).trigger( 'click' ); }, 100 ); } if ( element.hasClass( 'fl-tabs-panel' ) ) { setTimeout( function() { tabs = element.closest( '.fl-tabs' ); responsiveLabel = element.find( '.fl-tabs-panel-label' ); tabIndex = responsiveLabel.data( 'index' ); label = tabs.find( '.fl-tabs-labels .fl-tabs-label[data-index=' + tabIndex + ']' ); label[0].click(); FLBuilderLayout._scrollToElement(element); }, 100 ); } } } catch( e ) {} } }, /** * Initializes all anchor links on the page for smooth scrolling. * * @since 1.4.9 * @access private * @method _initAnchorLinks */ _initAnchorLinks: function() { $( 'a' ).each( FLBuilderLayout._initAnchorLink ); }, /** * Initializes a single anchor link for smooth scrolling. * * @since 1.4.9 * @access private * @method _initAnchorLink */ _initAnchorLink: function() { var link = $( this ), href = link.attr( 'href' ), loc = window.location, id = null, element = null, flNode = false; if ( 'undefined' != typeof href && href.indexOf( '#' ) > -1 && link.closest('svg').length < 1 ) { if ( loc.pathname.replace( /^\//, '' ) == this.pathname.replace( /^\//, '' ) && loc.hostname == this.hostname ) { try { id = href.split( '#' ).pop(); // If there is no ID then we have nowhere to look // Fixes a quirk in jQuery and FireFox if( ! id ) { return; } element = $( '#' + id ); if ( element.length > 0 ) { flNode = element.hasClass( 'fl-row' ) || element.hasClass( 'fl-col' ) || element.hasClass( 'fl-module' ); if ( !element.hasClass( 'fl-no-scroll' ) && ( link.hasClass( 'fl-scroll-link' ) || flNode ) ) { $( link ).on( 'click', FLBuilderLayout._scrollToElementOnLinkClick ); } if ( element.hasClass( 'fl-accordion-item' ) ) { $( link ).on( 'click', FLBuilderLayout._scrollToAccordionOnLinkClick ); } if ( element.hasClass( 'fl-tabs-panel' ) ) { $( link ).on( 'click', FLBuilderLayout._scrollToTabOnLinkClick ); } } } catch( e ) {} } } }, /** * Scrolls to an element when an anchor link is clicked. * * @since 1.4.9 * @access private * @method _scrollToElementOnLinkClick * @param {Object} e An event object. * @param {Function} callback A function to call when the scroll is complete. */ _scrollToElementOnLinkClick: function( e, callback ) { var element = $( '#' + $( this ).attr( 'href' ).split( '#' ).pop() ); FLBuilderLayout._scrollToElement( element, callback ); e.preventDefault(); }, /** * Scrolls to an element. * * @since 1.6.4.5 * @access private * @method _scrollToElement * @param {Object} element The element to scroll to. * @param {Function} callback A function to call when the scroll is complete. */ _scrollToElement: function( element, callback ) { var config = FLBuilderLayoutConfig.anchorLinkAnimations, dest = 0, win = $( window ), doc = $( document ); if ( element.length > 0 ) { if ( 'fixed' === element.css('position') || 'fixed' === element.parent().css('position') ) { dest = element.position().top; } else if ( element.offset().top > doc.height() - win.height() ) { dest = doc.height() - win.height(); } else { dest = element.offset().top - config.offset; } $( 'html, body' ).animate( { scrollTop: dest }, config.duration, config.easing, function() { if ( 'undefined' != typeof callback ) { callback(); } if ( undefined != element.attr( 'id' ) ) { if ( history.pushState ) { history.pushState( null, null, '#' + element.attr( 'id' ) ); } else { window.location.hash = element.attr( 'id' ); } } } ); } }, /** * Scrolls to an accordion item when a link is clicked. * * @since 1.5.9 * @access private * @method _scrollToAccordionOnLinkClick * @param {Object} e An event object. */ _scrollToAccordionOnLinkClick: function( e ) { var element = $( '#' + $( this ).attr( 'href' ).split( '#' ).pop() ); if ( element.length > 0 ) { var callback = function() { if ( element ) { element.find( '.fl-accordion-button' ).trigger( 'click' ); element = false; } }; FLBuilderLayout._scrollToElementOnLinkClick.call( this, e, callback ); } }, /** * Scrolls to a tab panel when a link is clicked. * * @since 1.5.9 * @access private * @method _scrollToTabOnLinkClick * @param {Object} e An event object. */ _scrollToTabOnLinkClick: function( e ) { var element = $( '#' + $( this ).attr( 'href' ).split( '#' ).pop() ), tabs = null, label = null, responsiveLabel = null; if ( element.length > 0 ) { tabs = element.closest( '.fl-tabs' ); responsiveLabel = element.find( '.fl-tabs-panel-label' ); tabIndex = responsiveLabel.data( 'index' ); label = tabs.find( '.fl-tabs-labels .fl-tabs-label[data-index=' + tabIndex + ']' ); if ( responsiveLabel.is( ':visible' ) ) { var callback = function() { if ( element ) { responsiveLabel.trigger( $.Event( 'click', { which: 1 } ) ); } }; FLBuilderLayout._scrollToElementOnLinkClick.call( this, e, callback ); } else { label[0].click(); FLBuilderLayout._scrollToElement( element ); } e.preventDefault(); } }, /** * Initializes all builder forms on a page. * * @since 1.5.4 * @access private * @method _initForms */ _initForms: function() { if ( ! FLBuilderLayout._hasPlaceholderSupport ) { $( '.fl-form-field input' ).each( FLBuilderLayout._initFormFieldPlaceholderFallback ); } $( '.fl-form-field input' ).on( 'focus', FLBuilderLayout._clearFormFieldError ); }, /** * Checks to see if the current device has HTML5 * placeholder support. * * @since 1.5.4 * @access private * @method _hasPlaceholderSupport * @return {Boolean} */ _hasPlaceholderSupport: function() { var input = document.createElement( 'input' ); return 'undefined' != input.placeholder; }, /** * Initializes the fallback for when placeholders aren't supported. * * @since 1.5.4 * @access private * @method _initFormFieldPlaceholderFallback */ _initFormFieldPlaceholderFallback: function() { var field = $( this ), val = field.val(), placeholder = field.attr( 'placeholder' ); if ( 'undefined' != placeholder && '' === val ) { field.val( placeholder ); field.on( 'focus', FLBuilderLayout._hideFormFieldPlaceholderFallback ); field.on( 'blur', FLBuilderLayout._showFormFieldPlaceholderFallback ); } }, /** * Hides a fallback placeholder on focus. * * @since 1.5.4 * @access private * @method _hideFormFieldPlaceholderFallback */ _hideFormFieldPlaceholderFallback: function() { var field = $( this ), val = field.val(), placeholder = field.attr( 'placeholder' ); if ( val == placeholder ) { field.val( '' ); } }, /** * Shows a fallback placeholder on blur. * * @since 1.5.4 * @access private * @method _showFormFieldPlaceholderFallback */ _showFormFieldPlaceholderFallback: function() { var field = $( this ), val = field.val(), placeholder = field.attr( 'placeholder' ); if ( '' === val ) { field.val( placeholder ); } }, /** * Clears a form field error message. * * @since 1.5.4 * @access private * @method _clearFormFieldError */ _clearFormFieldError: function() { var field = $( this ); field.removeClass( 'fl-form-error' ); field.siblings( '.fl-form-error-message' ).hide(); }, /** * Init Row Shape Layer's height. * * @since 2.5.3 * @access private * @method _initRowShapeLayerHeight */ _initRowShapeLayerHeight: function () { FLBuilderLayout._adjustRowShapeLayerHeight(); $( window ).on( 'resize', FLBuilderLayout._adjustRowShapeLayerHeight ); }, /** * Set parent column width of nested columns when it's zero or blank. * * @since 2.7.4 * @access private * @method _initNestedColsWidth */ _initNestedColsWidth: function() { var nestedCols = $( '.fl-col-has-cols' ); if ( nestedCols.length <= 0 ) { return; } $( nestedCols ).each( function(index, col ){ if ( $( col ).width() <= 0 ) { $( col ).css( 'width', FLBuilderLayoutConfig.emptyColWidth ); } }); }, /** * Adjust Row Shape Layer's height to fix to remove the fine line that appears on certain screen sizes. * * @since 2.5.3 * @access private * @method _adjustRowShapeLayerHeight */ _adjustRowShapeLayerHeight: function() { var rowShapeLayers = $('.fl-builder-shape-layer'); $( rowShapeLayers ).each(function (index) { var rowShapeLayer = $(this), shape = $(rowShapeLayer).find('svg'), height = shape.height(), excludeShapes = '.fl-builder-shape-circle, .fl-builder-shape-dot-cluster, .fl-builder-shape-topography, .fl-builder-shape-rect'; if ( ! 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