Government Relations - Who we are

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<p class="text-center mt-4" style="font-size:1rem">Postmaster General provides updates to Congress on agreement with GSA and DOGE, March 17, 2025</p> <p class="text-center"><a class="btn btn-primary" href="/who/government-relations/assets/pmg-letter-to-congress-03172025.pdf" role="button">Download the letter</a></p> <p class="text-center mt-4" style="font-size:1rem">Postmaster General communicates with congressional leaders on Delivering for America accomplishments, March 13, 2025</p> <p class="text-center"><a class="btn btn-primary" href="/who/government-relations/assets/pmg-dejoy-to-congressional-leaders-03132025.pdf" role="button">Download the letter</a></p> <p class="text-center mt-4" style="font-size:1rem"><strong>National Postal Forum</strong> | Postmaster General Louis DeJoy delivers the keynote address at the 2024 National Postal Forum, highlighting accomplishments and opportunities for the future as USPS implements the Delivering for America plan.</p> <div class="row d-flex justify-content-center mt-4">  <div class="col-12 col-sm-3 dfa-videos"> <a href="https://about.usps.com/video/NPFKeynote2024-PMG.mp4" rel="noopener" target="_blank" class="nav-thumbnail-section popup-modal" data-pmtype="cdn" data-vtitle="PMG NPF opening remarks" data-gacat="DFA" data-galabel="2024-pmg-npf-video"> <img src="/who/government-relations/images/pmg-npf-2024.jpg" alt="Postmaster General & CEO Louis DeJoy. National Postal Forum Opening Remarks. “Reasons for Needed change” June 3, 2024. Length: 20 min." title="PMG NPF opening remarks"></a>  </div> </div>  <p class="text-center mt-4" style="font-size:1rem"><strong>Delivering for America: The Plan in Action</strong> | Postmaster General Louis DeJoy discusses the continued progress that the Postal Service is making under the Delivering for America plan in a series of videos for USPS employees. <span style="font-size: 0.8rem !important;">[Released in 2024]</span></p> <div class="row d-flex justify-content-center mt-4"> <div class="col-12 col-sm-3 dfa-videos"> <a href="https://about.usps.com/video/DFA_TPIA01.mp4" rel="noopener" target="_blank" class="nav-thumbnail-section popup-modal" data-pmtype="cdn" data-vtitle="Part 1: Delivering for America - USPS is transforming its processing and transportation operations." data-gacat="DFA" data-galabel="dfa-tpia-part1"> <img src="/who/government-relations/images/dfa-tpia-1.jpg" alt="DFA TPIA 1"></a> <p class="mt-2">USPS is transforming its processing and transportation operations with 60 new Regional Processing and Distribution Centers.</p> </div> <div class="col-12 col-sm-3 dfa-videos"> <a href="https://about.usps.com/video/DFA_TPIA02.mp4" rel="noopener" target="_blank" class="nav-thumbnail-section popup-modal" data-pmtype="cdn" data-vtitle="Part 2: Delivering for America - USPS is installing new Sorting and Delivery Centers." data-gacat="DFA" data-galabel="dfa-tpia-part2"> <img src="/who/government-relations/images/dfa-tpia-2.jpg" alt="DFA TPIA 2"></a> <p class="mt-2">USPS is installing 400 new Sorting and Delivery Centers, combining multiple delivery units’ operations into one facility.</p> </div> <div class="col-12 col-sm-3 dfa-videos"> <a href="https://about.usps.com/video/DFA-TPIA03.mp4" rel="noopener" target="_blank" class="nav-thumbnail-section popup-modal" data-pmtype="cdn" data-vtitle="Part 3: Delivering for America - USPS is investing in a new, modern fleet of delivery vehicles." data-gacat="DFA" data-galabel="dfa-tpia-part3"> <img src="/who/government-relations/images/dfa-tpia-3.jpg" alt="DFA TPIA 3"></a> <p class="mt-2">USPS is investing in a new, modern fleet of delivery vehicles.</p> </div> </div> <div class="row d-flex justify-content-center"> <div class="col-12 col-sm-3 dfa-videos"> <a href="https://about.usps.com/video/DFA-TPIA04.mp4" rel="noopener" target="_blank" class="nav-thumbnail-section popup-modal" data-pmtype="cdn" data-vtitle="Part 4: Delivering for America - USPS is driving greater revenue to support its business." data-gacat="DFA" data-galabel="dfa-tpia-part4"> <img src="/who/government-relations/images/dfa-tpia-4.jpg" alt="DFA TPIA 4"></a> <p class="mt-2">USPS is driving greater revenue to support its business by providing compelling products and offerings.</p> </div> <div class="col-12 col-sm-3 dfa-videos"> <a href="https://about.usps.com/video/DFA_TPIA05.mp4" rel="noopener" target="_blank" class="nav-thumbnail-section popup-modal" data-pmtype="cdn" data-vtitle="Part 5: Delivering for America - USPS is enhancing its environmental sustainability efforts." data-gacat="DFA" data-galabel="dfa-tpia-part5"> <img src="/who/government-relations/images/dfa-tpia-5.jpg" alt="DFA TPIA 5"></a> <p class="mt-2">USPS is enhancing its environmental sustainability efforts.</p> </div> </div>   <p class="text-center mt-4" style="font-size:1rem"><strong>Delivering for America: Vision. Strategy. Action.</strong> | Postmaster General Louis DeJoy discusses the successes of the Delivering for American plan and shows Postal Service employees how it is working across all parts of the organization. <span style="font-size: 0.8rem !important;">[Released in 2023]</span></p> <div class="row d-flex justify-content-center mt-4"> <div class="col-12 col-sm-3 dfa-videos"> <a href="https://about.usps.com/video/VSA_SS001.mp4" rel="noopener" target="_blank" class="nav-thumbnail-section popup-modal" data-pmtype="cdn" data-vtitle="Part 1: Delivering for America – Postmaster General DeJoy speaks about Network Transformation." data-gacat="DFA" data-galabel="2023-pmg-video-part1"> <img src="/who/government-relations/images/pmg-video-part-1.jpg" alt="PMG video part 1"></a> <p class="mt-2">USPS is redesigning its processing and distribution network.</p> </div> <div class="col-12 col-sm-3 dfa-videos"> <a href="https://about.usps.com/video/VSA_SS002.mp4" rel="noopener" target="_blank" class="nav-thumbnail-section popup-modal" data-pmtype="cdn" data-vtitle="Part 2: Delivering for America – Postmaster General DeJoy speaks about Retail and Delivery Transformation." data-gacat="DFA" data-galabel="2023-pmg-video-part2"> <img src="/who/government-relations/images/pmg-video-part-2.jpg" alt="PMG video part 2"></a> <p class="mt-2">USPS is improving its retail and delivery operations.</p> </div> <div class="col-12 col-sm-3 dfa-videos"> <a href="https://about.usps.com/video/VSA_SS003.mp4" rel="noopener" target="_blank" class="nav-thumbnail-section popup-modal" data-pmtype="cdn" data-vtitle="Part 3: Delivering for America – Postmaster General DeJoy speaks about Product and Service Transformation." data-gacat="DFA" data-galabel="2023-pmg-video-part3"> <img src="/who/government-relations/images/pmg-video-part-3.jpg" alt="PMG video part 3"></a> <p class="mt-2">USPS is creating products and services that will provide new opportunities for growth.</p> </div> </div> <div class="row d-flex justify-content-center"> <div class="col-12 col-sm-3 dfa-videos"> <a href="https://about.usps.com/video/VSA_SS004.mp4" rel="noopener" target="_blank" class="nav-thumbnail-section popup-modal" data-pmtype="cdn" data-vtitle="Part 4: Delivering for America – Postmaster General DeJoy speaks about the Postal Service’s communications efforts." data-gacat="DFA" data-galabel="2023-pmg-video-part4"> <img src="/who/government-relations/images/pmg-video-part-4.jpg" alt="PMG video part 4"></a> <p class="mt-2">USPS is focused on effectively communicating its vision for the future.</p> </div> <div class="col-12 col-sm-3 dfa-videos"> <a href="https://about.usps.com/video/VSA_SS005.mp4" rel="noopener" target="_blank" class="nav-thumbnail-section popup-modal" data-pmtype="cdn" data-vtitle="Part 5: Delivering for America – Postmaster General DeJoy speaks about the USPS workforce and finances." data-gacat="DFA" data-galabel="2023-pmg-video-part5"> <img src="/who/government-relations/images/pmg-video-part-5.jpg" alt="PMG video part 5"></a> <p class="mt-2">USPS is on track to achieve better service performance, operational, and financial performance.</p> </div> </div>  </div> </div>  <div class="container-fluid"> <div class="container-content-area bodycontent fulltext"> <h2 class="h2">Current initiatives</h2> <div class="row"> <div class="col-12"> <img class="img-fluid float-left" src="/who/government-relations/images/vehicles-580x243.jpg" alt="Two USPS Modern Postal Vehicles"> <p>The Postal Service is undergoing a significant transformation that will modernize our delivery, processing, and transportation network and evolve to what our customers need and value, and thereby thrive into the future. There is an unprecedented urgency and purpose to our action. Delivering for America (DFA) is a transformational roadmap to building operational excellence, financial stability, and a sustainable future for this essential national institution. Since we launched DFA in 2021, we have a mission to improve service, efficiency, and our financial outlook, all while building a new USPS that continues to meet our universal service mission to deliver mail and packages six and seven days a week.</p> <p>We are now seeing results. For example, during the 2023 Peak Holiday Season, we delivered over 50 percent of mail and packages ahead of schedule, and 98 percent of Americans received their mail and packages within three days. We achieved this performance with fewer planes, trucks, buildings, and workhours than last year, despite higher package volume. Furthermore, our projected losses for the decade have been reduced by more than half — from $160 billion to $70 billion.</p> <p>It is paramount that we do not lose the momentum built over the past three years by our organization, and with bipartisan help from Congress, through enactment of the Postal Service Reform Act. We are correcting for 15 years of inadequate responses to changing times, a defective pricing model, and the damage inflicted on this organization by the tired thinking of the past. We must adopt the bold organizational, operational and market strategies in DFA that will change the trajectory of the Postal Service.</p> <div id="accordion1" class="accordion usps-accordion"> <section class="card"> <div class="card-header" id="accordion1-head-1"> <h3> <a class="btn collapsed" data-toggle="collapse" data-target="#accordion1-collapse-1" role="button" aria-expanded="false" aria-controls="accordion1-collapse-1">Read more</a> </h3> </div> <div id="accordion1-collapse-1" class="collapse" aria-labelledby="accordion1-head-1" data-parent="#accordion1" style=""> <div class="card-body"> <p>Together, we need to act courageously, decisively, and immediately to fix the Postal Service, and we are already confident that the Delivering for America Plan has proven itself to be the rational roadmap for doing so. We are working diligently to implement the current initiatives: </p> <p><strong>Network Modernization:</strong> The Postal Service is now investing $40 billion in modernization, including a network formed around Regional Processing and Distribution Centers (RPDCs), Local Processing Centers (LPCs), and Sorting and Delivery Centers (S&DCs). This new model establishes a much more logical, reliable, consistent, precise, and efficient network to improve service and competitive posture.</p> <p>While these investments are a major undertaking, these “middle mile” processing plant changes will be behind-the-scenes and the typical postal customer will be completely unaware they are happening.</p> <p>RPDCs are strategically important for our modernization. They will act as multi-functional distribution centers for all network originating mail and packages and all destinating packages — effectively centralizing all metro-area originating processing operations in a single building, with crossdocking and other functionality as required in the specific region. Our RPDCs will serve as package powerhouses with state of-the-art equipment.</p> <p>LPCs are designed to connect RPDCs to delivery operations with the primary mission of sorting letter and flat mail to carrier route or delivery walk sequence and serving as a transfer center to aggregate product on its way to delivery.</p> <p>Furthermore, we have targeted key markets where we can aggregate delivery units and carrier routes into fewer, larger, centrally located Sorting and Delivery Centers (S&DCs) — leveraging both repurposed and new facilities — to provide faster and more reliable mail and package delivery over a greater geographic area. This S&DC network will optimize delivery in our busiest markets and remove many of the impediments that currently slow down our operations.</p> <p>Network Modernization Improvements Include:</p> <ul> <li>Larger, more efficient delivery unit designs.</li> <li>Improved service performance and reliability.</li> <li>Ample space, docks, conveyors, and material handling equipment to operate more efficiently.</li> <li>Improved employee work environments and morale.</li> <li>Reduced transportation costs.</li> <li>Logically sequenced workflow connecting facilities and mail to customers.</li> <li>Reduced carbon footprint through electric vehicles, fuller trucks, and fewer trips.</li> </ul> <p><strong>A Modern Postal Fleet:</strong> We are committed to the fiscally and operationally responsible roll-out of delivery vehicles for America’s largest and oldest federal fleet consistent with our mail delivery mission and network modernization.</p> <p>The Next Generation Delivery Vehicles (NGDVs) have been designed with employee safety and comfort in mind, ensuring a better working environment for the Postal Service’s dedicated letter carriers. Features such as improved visibility, ergonomic seating, air conditioning, safety improvements and user-friendly operations will give Postal Service employees a more comfortable and intuitive experience while performing their duties.</p> <p>The newly integrated vehicles are already enhancing the efficiency and accuracy of mail and package delivery, and significantly elevating the customer service experience. The increased cargo capacity of these vehicles enables the transportation of more packages per trip, leading to a reduction in the number of required trips and resulting in greater efficiency. Coupled with their improved reliability, these vehicles minimize downtime for maintenance and repairs, ensuring consistent and timely delivery service.</p> <p>Modernization of the Postal Service’s delivery fleet is part of the organization’s 10-year Delivering for American plan — a $40 billion investment strategy to upgrade and improve the Postal Service’s processing, transportation and delivery networks. In total, the Postal Service will invest $9.6 billion for vehicle modernization. Strategic deployment of additional NGDVs and commercial off-the-shelf (COTS) vehicles will continue during the next five years, prioritizing areas based on factors such as delivery volume, infrastructure readiness and operational needs.</p> <p><strong>New and Enhanced Product Offerings:</strong> The Postal Service is modernizing our product and service offerings to take advantage of the growth in the package market and consumer trends.</p> <p>USPS Connect — USPS Connect is a new set of four affordable delivery solutions to help American businesses meet growing consumer demand for fast delivery. The solutions capitalize on ongoing network improvements, new processing equipment, and increased operational precision to enhance our business customer offerings and improve service across the country. We are rolling out USPS Connect in phases, nationwide. To learn more, visit <a href="https://www.uspsconnect.com/" target="_blank">https://www.uspsconnect.com/</a>.</p> <p>USPS Ground Advantage — USPS Ground Advantage streamlines and simplifies package shipping options for customers and enhances the Postal Service’s ground product offering with the anticipated summer 2023 launch. USPS Ground Advantage will feature two-to five-day service standards for packages up to 70 pounds.</p> </div> </div> </section> </div> </div> </div> </div> </div> <div class="container-fluid"> <div class="container-content-area bodycontent fulltext"> <h2 class="h2">Our plan for the future</h2> <div class="row"> <div class="col-12"> <img class="img-fluid float-left" src="/who/government-relations/images/usps-gr-thumbnail-dfo.jpg" alt="promotion image for the Delivering for America plan"> <p>In recent years, rapidly declining mail volumes and shifting customer demand due to the growth in e-commerce have dramatically changed our marketplace. To effectively serve our customers in the 21st century, the Postal Service has published a 10-year plan, <a href="/what/strategic-plans/delivering-for-america/">Delivering for America</a>, to return the organization to financial sustainability and achieve service excellence.</p> <div id="accordion2" class="accordion usps-accordion"> <section class="card"> <div class="card-header" id="accordion2-head-1"> <h3> <a class="btn collapsed" data-toggle="collapse" data-target="#accordion2-collapse-1" role="button" aria-expanded="false" aria-controls="accordion2-collapse-1">Read more</a> </h3> </div> <div id="accordion2-collapse-1" class="collapse" aria-labelledby="accordion2-head-1" data-parent="#accordion2" style=""> <div class="card-body"> <p>The strategies and initiatives outlined in our plan include adopting new technologies, adjusting our network, and innovating our products and services to meet the needs of today’s customers. Congress will play an important role in providing oversight to that process, and the Government Relations and Public Policy Department is committed to our role in facilitating communication, education, and ensuring transparency from the Postal Service.</p> <p>Together with recently enacted legislative reforms, the Delivering for America plan’s operational and revenue growth initiatives will improve the financial condition of the Postal Service and allow the organization to continue to operate as a self-funded entity, independent from taxpayer support. It would also sustain our mission to provide reliable and affordable service to every address in America six days and sometimes seven days a week.</p> </div> </div> </section> </div> </div> </div> </div> </div> <div class="container-fluid"> <div class="container-content-area"> <h2 class="sr-only">Featured sections</h2> <section class="row nav-thumbnail"> <a href="/who/government-relations/" class="nav-thumbnail-section gr-link-intro"> <img src="/who/government-relations/images/gr-thumb-intro-to-gr-2.jpg" alt="Section thumbnail"> <h3>Intro to Government Relations</h3> <p>Our activities support the historical mission of the Postal Service.</p> </a> <a href="/who/government-relations/contact.htm" class="nav-thumbnail-section gr-link-about"> <img src="/who/government-relations/images/gr-thumb-about-2.jpg" alt="Section thumbnail"> <h3>Contact us</h3> <p>Find contact information for our GR staff.</p> </a> <a href="/who/government-relations/current-priorities.htm" class="nav-thumbnail-section 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