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Che cos'è Zendesk? | Zendesk

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2.804v6.021h2.474V9.485c0-2.969-2.309-4.701-5.031-4.701z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 eHkYmh Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="MobileNavbarstyle__MenuWrapper-sc-lh7jwa-5 gfYwcv"><a href="/it/register/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP MobileNavbarstyle__PrimaryLink-sc-lh7jwa-2 hECWgd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Prova gratuita</span></a><button aria-label="Attiva/disattiva menu mobile" class="MobileNavbarstyle__MenuButton-sc-lh7jwa-8 eRNnFL"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="MobileNavbarstyle__MenuIconHamburger-sc-lh7jwa-6 ghVMHi"><path d="M16 12v1.143H0V12zm0-4.571v1.143H0V7.429zm0-4.572V4H0V2.857z"></path></svg></button></div></div></div></div><div class="MobileNavbarstyle__DropdownWrapper-sc-lh7jwa-14 bWBnJy"></div></nav></div></header><main class="sc-9ee913fe-0 iZHtvo" id="main-content" lang="it-IT"><div class="sc-9ee913fe-1 kKNkUg"><section class="Basestyle__BaseRoot-sc-3zktjg-1 emhuKR"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eYalpn Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Dalla tua parte per assistere i tuoi clienti</h2><h1 class="Headingstyle__HeadingRoot-sc-150xww-0 erblZw">Che cos&#x27;è Zendesk?</h1><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Aiutiamo le aziende a fornire agli agenti del servizio clienti e ai team commerciali gli strumenti necessari per lavorare al meglio.</p><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 ialojv"><a href="#levelup" data-interaction-type="button-primary" rel="noopener noreferrer" data-location="hero" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Migliora il tuo servizio clienti</a></div></div><div class="StyledCol-sc-inuw62-0 jlCjvV Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27540%27%20height=%27360%27/%3e"/></span><img alt="" fetchpriority="high" src="https://web-assets.zendesk.com/apac/images/what-is-zendesk-hero.jpg" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/></span></span></div></div></div></div></section></div><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Le aziende che usano Zendesk</h2></div></div><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="LogotypeRowstyle__LogotypeRowRoot-sc-p9wc1w-0 xUHoC"><div class="LogotypeRowstyle__LogotypeRowBasic-sc-p9wc1w-3 fNogSY"><img src="https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-cotton-on.png" alt="Logo: Cotton On" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-xero.svg" alt="Logo: Xero" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/logos/svg/3d5154/logo-uber.svg" alt="Logo: Uber" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-rea.svg" alt="Logo: Rea Group" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-showpo.svg" alt="Logo: Showpo" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Che cosa fa Zendesk?</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Oltre 100.000 aziende si affidano a Zendesk per migliorare le esperienze dei clienti. Zendesk rappresenta una soluzione completa per il servizio clienti in grado di offrire semplicità d&#x27;uso e massima adattabilità alle esigenze aziendali. Il servizio clienti non riguarda solo i clienti. Riguarda anche i team di assistenza e l&#x27;intera azienda. Zendesk non solo semplifica le cose per i clienti, ma indirizza i team verso il successo e mantiene i processi aziendali in perfetta sinergia. Tutto ciò che serve in un unico potente pacchetto software.</p></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="VideoEmbedstyle__VideoEmbedRoot-sc-3pobmb-0 cgEXZg"></div></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Zendesk: Dalla tua parte per assistere i tuoi clienti</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Ogni azienda dovrebbe essere in grado di offrire esperienze dei clienti potenti e innovative, indipendentemente dalle dimensioni, dal settore o dall&#x27;ambizione. Zendesk serve oltre 100.000 clienti dei più svariati settori in oltre 30 lingue.</p></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 hJVEeq"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eYalpn Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">A cosa serve Zendesk?</h2></div><div class="StyledCol-sc-inuw62-0 jlCjvV Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 kMJDon bullet-icon"><li><div class="Liststyle__UlIconContainer-sc-1ptcc0u-2 kuPBTz"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor"><path d="M8 0C3.6 0 0 3.6 0 8s3.6 8 8 8 8-3.6 8-8c0-2.1-.85-4.15-2.35-5.65S10.1 0 8 0zM6.2 12.6 2.9 9.35l.85-.85 2.45 2.45 6.05-6.1.85.85-6.9 6.9z"></path></svg></div><div class="Liststyle__UlTextContainer-sc-1ptcc0u-3 DTryz">Zendesk rappresenta una soluzione completa per il servizio clienti in grado di offrire semplicità d&#x27;uso e massima adattabilità alle esigenze aziendali. Scopri di più su <a href="/it/service/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Zendesk per il servizio clienti</span></a>.</div></li><li><div class="Liststyle__UlIconContainer-sc-1ptcc0u-2 kuPBTz"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor"><path d="M8 0C3.6 0 0 3.6 0 8s3.6 8 8 8 8-3.6 8-8c0-2.1-.85-4.15-2.35-5.65S10.1 0 8 0zM6.2 12.6 2.9 9.35l.85-.85 2.45 2.45 6.05-6.1.85.85-6.9 6.9z"></path></svg></div><div class="Liststyle__UlTextContainer-sc-1ptcc0u-3 DTryz">Il CRM Zendesk Sell migliora la produttività, i processi e la visibilità della pipeline per i team commerciali. Scopri di più su <a href="/it/sell/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Zendesk per le vendite</span></a>.</div></li></ul></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Le aziende di maggior successo sanno quanto siano importanti le esperienze dei clienti. In Zendesk, siamo convinti che un&#x27;eccellente relazione con il cliente sia il prodotto di un&#x27;esperienza clienti ottimale. Ecco perché abbiamo creato un&#x27;azienda di software che progetta soluzioni in grado di promuovere migliori relazioni con i clienti.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Le aziende di successo comprendono anche la necessità di tecnologie e software che permettano di adattare il business al mondo di oggi. Fondata per democratizzare il software per il servizio clienti in modo che sia facile da provare, acquistare e utilizzare, Zendesk si basa su una piattaforma aperta e flessibile, veloce da configurare e completamente personalizzabile. Con Zendesk, aziende di tutti i settori e dimensioni possono interagire facilmente con i clienti. Le nostre soluzioni preparano i team al successo e assicurano sinergia ai processi aziendali. Tutto questo si traduce in esperienze conversazionali migliori per tutti.</p></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 hKBlvo Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 dQDtNK"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">100.000+</p><p class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW stat-headline">clienti</p><p class="stat-text"></p></div></div></div><div class="StyledCol-sc-inuw62-0 hKBlvo Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iEWeUw"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">5.000+</p><p class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW stat-headline">dipendenti globali</p><p class="stat-text"></p></div></div></div><div class="StyledCol-sc-inuw62-0 hKBlvo Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 fOWqb"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">160</p><p class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW stat-headline">paesi e territori dei clienti</p><p class="stat-text"></p></div></div></div></div></div></div></section><section id="levelup" class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Migliora il tuo servizio clienti</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Trova più approfondimenti e prassi ottimali nella nostra vasta libreria di risorse dedicate all&#x27;esperienza clienti.</p></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27451%27%20height=%27448%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-roi.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-roi.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-roi.jpg"/></noscript></span></span><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Calcolatore del ROI</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Scopri esattamente quanto può valere un servizio clienti migliore con il nostro Calcolatore del ROI.</p><a href="/it/campaign/roi-calculator/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Ulteriori informazioni</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div></div><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27451%27%20height=%27448%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-cx.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-cx.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-cx.jpg"/></noscript></span></span><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Rendi più attraente la tua CX</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Consulta il report Zendesk sulle tendenze nella CX e scopri a che punto è la tua azienda.</p><a href="/it/customer-experience-trends/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Ulteriori informazioni</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div></div><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27451%27%20height=%27448%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-skills.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-skills.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-skills.jpg"/></noscript></span></span><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Acquisisci nuove competenze</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Dal servizio clienti può dipendere il successo di un&#x27;azienda. Non tutti però concordano su come fornire un servizio ottimale.</p><a href="/it/blog/customer-service-skills/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Ulteriori informazioni</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 ggdufw"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div 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prodotti</h2><ul><li><a href="/it/service/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk per il servizio clienti</span></a></li><li><a href="/it/employee-service/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk per l&#x27;assistenza ai dipendenti</span></a></li><li><a href="/it/sell/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 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data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Aggiornamenti dei prodotti</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li></ul></div><div class="StyledCol-sc-inuw62-0 dyNcwQ Gridstyle__Col-sc-1uhmtis-2 LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Funzioni principali</h2><ul><li><a href="/it/service/ticketing-system/" 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class=\"supertitle\"\u003eDalla tua parte per assistere i tuoi clienti\u003c/h3\u003e\u003ch1\u003eChe cos'è Zendesk?\u003c/h1\u003e\u003ch5\u003e Aiutiamo le aziende a fornire agli agenti del servizio clienti e ai team commerciali gli strumenti necessari per lavorare al meglio.\u003c/h5\u003e","zen-hero-cta":"Migliora il tuo servizio clienti","zen-hero-img":"\u003cimg class=\"lazyload no-src\" data-src=\"https://zen-marketing-apac.s3.us-west-1.amazonaws.com/apac/images/what-is-zendesk-hero.jpg\" alt=\"What is Zendesk?\"\u003e\r\n","zen-customer-heading":"Le aziende che usano Zendesk","zen-customer-logos":"\u003cdiv class=\"row social-proof\"\u003e\u003cdiv class=\"col col-6 col-xsmall-1\"\u003e\u003cimg src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-cotton-on.png\" alt=\"Logo: Cotton On\"\u003e\u003c/div\u003e \u003cdiv class=\"col col-6 col-xsmall-1\"\u003e \u003cimg src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-xero.svg\" alt=\"Logo: Xero\"\u003e \u003c/div\u003e\r\n\u003cdiv class=\"col col-6 col-xsmall-1\"\u003e \u003cimg src=\"https://web-assets.zendesk.com/images/logos/svg/3d5154/logo-uber.svg\" alt=\"Logo: Uber\"\u003e\u003c/div\u003e\r\n\u003cdiv class=\"col col-6 col-xsmall-1\"\u003e\u003cimg src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-rea.svg\" alt=\"Logo: Rea Group\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-6 col-xsmall-1\"\u003e\u003cimg src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-showpo.svg\" alt=\"Logo: Showpo\"\u003e\u003c/div\u003e\u003c/div\u003e","zen-intro-h2":"Che cosa fa Zendesk?","zen-intro-copy":"Oltre 100.000 aziende si affidano a Zendesk per migliorare le esperienze dei clienti. Zendesk rappresenta una soluzione completa per il servizio clienti in grado di offrire semplicità d'uso e massima adattabilità alle esigenze aziendali. Il servizio clienti non riguarda solo i clienti. Riguarda anche i team di assistenza e l'intera azienda. Zendesk non solo semplifica le cose per i clienti, ma indirizza i team verso il successo e mantiene i processi aziendali in perfetta sinergia. Tutto ciò che serve in un unico potente pacchetto software.","zen-intro-youtube":"https://www.youtube.com/embed/0TOIgNx7yZc","zen-intro-h4":"Zendesk: Dalla tua parte per assistere i tuoi clienti","zen-summary-h2":"A cosa serve Zendesk?","zen-summary-list":"\u003cli\u003eZendesk rappresenta una soluzione completa per il servizio clienti in grado di offrire semplicità d'uso e massima adattabilità alle esigenze aziendali. Scopri di più su \u003ca href=\"/service/\" class=\"anchor anchor-small\" target=\"\"\u003e\u003cspan\u003eZendesk per il servizio clienti\u003c/span\u003e\u003c/a\u003e.\u003c/li\u003e\r\n\u003cli\u003eIl CRM Zendesk Sell migliora la produttività, i processi e la visibilità della pipeline per i team commerciali. Scopri di più su \u003ca href=\"/sell/\" class=\"anchor anchor-small\" target=\"\"\u003e\u003cspan\u003eZendesk per le vendite\u003c/span\u003e\u003c/a\u003e.\u003c/li\u003e","zen-company-stats-1":"\u003cstrong\u003e100.000+\u003c/strong\u003e \u003cspan\u003eclienti\u003c/span\u003e","zen-company-stats-2":"\u003cstrong class=\"accent-sienna\"\u003e5.000+\u003c/strong\u003e \u003cspan\u003edipendenti globali\u003c/span\u003e","zen-company-stats-3":"\u003cstrong\u003e160\u003c/strong\u003e \u003cspan\u003epaesi e territori dei clienti\u003c/span\u003e","zen-isnt-h3":"Zendesk non è...","zen-isnt-jackpot-1":"La spa preferita\u003cbr\u003edi tua madre.","zen-isnt-jackpot-2":"Un vivaio di\u003cbr\u003epiante grasse.","zen-isnt-jackpot-3":"Un'azienda molto rilassata che produce scrivanie.","zen-isnt-jackpot-4":"\u003ca href=\"http://zendeskalternative.com/\" target=\"_blank\" title=\"...or is it?\"\u003e\u003cp class=\"center huge\"\u003e\u003cspan class=\"accent-pink\"\u003eUn gruppo rock alternativo.\u003c/span\u003e\u003c/p\u003e\u003c/a\u003e","zen-levelup-heading":"Migliora il tuo servizio clienti","zen-levelup-tagline":"Trova più approfondimenti e prassi ottimali nella nostra vasta libreria di risorse dedicate all'esperienza clienti.","zen-levelup-offer-image-1":"\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/apac/images/p-what-is-zendesk/level-up-photo-roi.jpg\"\u003e","zen-levelup-offer-heading-1":"Calcolatore del ROI","zen-levelup-offer-copy-1":"Scopri esattamente quanto può valere un servizio clienti migliore con il nostro Calcolatore del ROI.","zen-levelup-offer-cta-1":"Ulteriori informazioni","zen-levelup-offer-image-2":"\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/apac/images/p-what-is-zendesk/level-up-photo-cx.jpg\"\u003e","zen-levelup-offer-heading-2":"Rendi più attraente la tua CX","zen-levelup-offer-copy-2":"Consulta il report Zendesk sulle tendenze nella CX e scopri a che punto è la tua azienda.","zen-levelup-offer-cta-2":"Ulteriori informazioni","zen-levelup-offer-image-3":"\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/apac/images/p-what-is-zendesk/level-up-photo-skills.jpg\"\u003e","zen-levelup-offer-heading-3":"Acquisisci nuove competenze","zen-levelup-offer-copy-3":"Dal servizio clienti può dipendere il successo di un'azienda. 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Ecco perché abbiamo creato un'azienda di software che progetta soluzioni in grado di promuovere migliori relazioni con i clienti. \u003c/p\u003e\r\n\u003cp\u003eLe aziende di successo comprendono anche la necessità di tecnologie e software che permettano di adattare il business al mondo di oggi. Fondata per democratizzare il software per il servizio clienti in modo che sia facile da provare, acquistare e utilizzare, Zendesk si basa su una piattaforma aperta e flessibile, veloce da configurare e completamente personalizzabile. Con Zendesk, aziende di tutti i settori e dimensioni possono interagire facilmente con i clienti. Le nostre soluzioni preparano i team al successo e assicurano sinergia ai processi aziendali. 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