Bureau de l'ombud des v茅t茅rans | Bureau de l'ombud des v茅t茅rans

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<div class="col-sm-12 bs-region bs-region--main"> <div data-block-plugin-id="block_content:2e1857a0-8f75-4f69-9a20-3fac6366da12" class="block block-block-content block-block-content2e1857a0-8f75-4f69-9a20-3fac6366da12 clearfix"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><div class="row mrgn-bttm-lg"> <div class="col-md-6"> <h1>Bureau de l'ombud des v茅t茅rans</h1> <p class="mrgn-tp-md">Le Bureau de l'ombud des v茅t茅rans enqu锚te les plaintes et conteste les politiques ainsi que les d茅cisions d'Anciens Combattants Canada lorsqu'une injustice individuelle ou syst茅mique a 茅t茅 constat茅. Nous visons 锚tre une voix ind茅pendante et respect茅e pour l'茅quit茅 et un champion pour le bien-锚tre des v茅t茅rans et de leurs familles.</p> <a class="provisional btn btn-call-to-action" href="/fr/contactez-nous">Contactez-nous</a></div> <div class="col-md-6"> <figure class="wb-mltmd"> <video poster="/sites/default/files/2023-02/Ombud-Logo-blue-72.png" title="Bureau de l'ombudsman des v茅t茅rans"><source src="/sites/default/files/2023-07/833_902_9399.mp4" type="video/mp4"></video> <figcaption> <p><a href="/fr/transcription-de-la-video-pourquoi-venir-nous">Lire la transcription</a></p> </figcaption> </figure> </div> </div> <section class="alert alert-info"> <h3>D茅lais - traitement et r茅ponse des plaintes et demandes de renseignements</h3> <p>Nous recevons actuellement un volume 茅lev茅 de plaintes et de demandes de renseignements. Par cons茅quent, les d茅lais de r茅ponse peuvent 锚tre plus longs que d'habitude et des retards dans l鈥檃nalyse et la r茅vision de dossiers sont 脿 pr茅voir. Nous vous remercions de votre patience et de votre compr茅hension pendant que nous travaillons diligemment 脿 traiter vos pr茅occupations.</p> </section> <div class="bg-gctheme opct-90 full-width"> <div class="container"> <div class="row"> <div class="mrgn-tp-lg mrgn-bttm-lg col-xs-12"> <p class="pull-left text-white mrgn-bttm-0">Ressource vedette : </p> <p class="pull-left mrgn-bttm-0"><a class="stretched-link text-white" href="/fr/publications/guides-de-ressources-et-informations/a-quoi-vous-attendre-lorsque-vous-contactez-notre-bureau">脌 quoi vous attendre lorsque vous contactez notre bureau</a></p> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row bs-1col"> <div class="col-sm-12 bs-region bs-region--main"> <div data-block-plugin-id="block_content:15051204-3c27-4993-823c-65f712ebb5d4" class="block block-block-content block-block-content15051204-3c27-4993-823c-65f712ebb5d4 clearfix"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><section class="gc-srvinfo mrgn-bttm-lg"> <h2 class="h3">Services et informations</h2> <div class="wb-eqht row"> <div class="col-lg-4 col-md-6"> <h3><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="3630af1d-7a8e-427b-b1df-0e5bd6b5855b" href="/fr/demandes-plaintes" title="Avez-vous une plainte ou une question?">Avez-vous une plainte ou une question?</a></h3> <p>Commencez la proc茅dure ici, formulaire de plainte en ligne, outil de r茅servation en ligne, contactez-nous.</p> </div> <div class="col-lg-4 col-md-6"> <h3><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="1ca99b48-df77-4f23-a669-127d972f3504" href="/fr/ce-que-nous-faisons" title="Ce que nous faisons">Ce que nous faisons</a></h3> <p>Notre mandat, le Conseil consultatif de l'ombud des v茅t茅rans, les mentions 茅logieuses du BOV, l'ombud des v茅t茅rans</p> </div> <div class="col-lg-4 col-md-6"> <h3><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="e49e2028-d892-49f7-8374-9a803e0df2d3" href="/fr/publications" title="Publications">Publications</a></h3> <p>Revue syst茅miques, guides 茅ducatifs, Plein Feux, rapports annuels</p> </div> <div class="col-lg-4 col-md-6"> <h3><a href="/fr/cas-en-vedette">Cas en vedette</a></h3> <p>D茅couvrez comment notre bureau a aid茅 les v茅t茅rans et leurs familles</p> </div> <div class="col-lg-4 col-md-6"> <h3><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="fa94e7cc-29d6-440b-8c65-071d02767f91" href="/fr/presse" title="Nouvelles et m茅dias">Nouvelles</a></h3> <p>Communiqu茅s de presse, liens vers les m茅dias sociaux, contactez-nous pour toute question relative aux m茅dias.</p> </div> </div> </section> </div> </div> </div> </div> <div class="row bs-1col"> <div class="col-sm-12 bs-region bs-region--main"> <div data-block-plugin-id="block_content:70a6c035-2919-4c36-aa99-bda0a5840fbb" class="block block-block-content block-block-content70a6c035-2919-4c36-aa99-bda0a5840fbb clearfix"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><section class="well well-sm brdr-0 mrgn-bttm-0 full-width"> <div class="container"> <div class="row"> <section class="col-md-4 mrgn-bttm-lg"> <h2 class="h3 mrgn-tp-md">L'ombud des v茅t茅rans</h2> <p><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="2451a9d3-8fea-442f-9514-2ac7f7430052" href="/fr/ce-que-nous-faisons/votre-ombudsman" title="Votre ombudsman">Le colonel (retrait茅) Nishika Jardine </a> </p> <div class="align-center wxt-media-default"> <div class="field field--name-field-media-image field--type-image field--label-hidden field--item"> <img loading="lazy" src="/sites/default/files/2023-08/Nishika%20Jardine_Veterans%20Ombud.png" width="431" height="500" class="img-responsive" alt="Nishika Jardine_Veterans Ombud"> </div> </div> </section> <section class="col-md-4 lnkbx mrgn-bttm-lg"> <h2 class="h3 mrgn-tp-md"><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="87d34901-3ec5-49f3-ac60-4850e0d2ae46" href="/fr/contactez-nous" title="Contactez-nous">Contactez-nous</a></h2> </section> <div class="clearfix"> </div> </div> </div> </section> </div> </div> </div> </div> <div class="row bs-2col"> <div class="col-sm-4 bs-region bs-region--left"> <section class="views-element-container block block-views block-views-blockfeatured-news-block-1 clearfix" data-block-plugin-id="views_block:featured_news-block_1"> <h2 class="block-title">Nos nouvelles</h2> <div class="form-group"><div class="view view-featured-news view-id-featured_news view-display-id-block_1 js-view-dom-id-141fc232ed97f757df2cca2139a0165a4f092111098212ee808632967ac52d5a"> <div class="view-content"> <div class="well"> <ul class="list-unstyled lst-spcd"> <li><div class="views-field views-field-title"><span class="field-content"><a href="/fr/presse/communiques-de-presse/lombud-des-veterans-rencontrera-la-communaute-des-veterans-a-Kingston-et-a-trenton-en-ontario" hreflang="fr">L鈥檕mbud des v茅t茅rans rencontrera la communaut茅 des v茅t茅rans 脿 Kingston et 脿 Trenton, en Ontario</a></span></div><div class="views-field views-field-created"><span class="field-content"><time datetime="2024-10-08T15:41:04-03:00">octobre 08, 2024</time> </span></div></li> <li><div class="views-field views-field-title"><span class="field-content"><a href="/fr/publications/bulletins/pleins-feux-le-point-sur-les-recommandations-du-bov-a-l-intention-d-acc-2024" hreflang="fr">L鈥檕mbud des v茅t茅rans publie son Pleins feux sur 2024 : Le point sur l鈥櫭﹖at d鈥檃vancement des recommandations du BOV 脿 ACC</a></span></div><div class="views-field views-field-created"><span class="field-content"><time datetime="2024-08-21T14:44:47-03:00">ao没t 21, 2024</time> </span></div></li> <li><div class="views-field views-field-title"><span class="field-content"><a href="/fr/publications/revues-systemiques/obje-Le-fardeau-des-soins-un-ecart-dequite-dans-la-politique-sur-le-programme-pour-lautonomie-des-anciens-combattants" hreflang="fr">Objet : Le fardeau des soins : un 茅cart d鈥櫭﹒uit茅 dans la politique sur le Programme pour l鈥檃utonomie des anciens combattants</a></span></div><div class="views-field views-field-created"><span class="field-content"><time datetime="2024-05-07T12:00:18-03:00">mai 07, 2024</time> </span></div></li> </ul> </div> </div> </div> </div> </section> </div> <div class="col-sm-8 bs-region bs-region--right"> <section class="views-element-container block block-views block-views-blockfeatured-reviews-block-1 clearfix" data-block-plugin-id="views_block:featured_reviews-block_1"> <h2 class="block-title">Examens</h2> <div class="form-group"><div class="view view-featured-reviews view-id-featured_reviews view-display-id-block_1 js-view-dom-id-5bdd2e0dea162be7b7d1c4736d9ed0e433a1d8d1b9db50728c762a47427ca7d4"> <div class="view-content"> <div id="views-bootstrap-featured-reviews-block-1" class="grid views-view-grid horizontal"> <div class="row row-1"> <div class="mrgn-bttm-md col col-xs-12 col-sm-12 col-md-12 col-lg-12 col-1"> <div class="views-field views-field-title"><span class="field-content"><a href="/fr/publications/revues-systemiques/obje-Le-fardeau-des-soins-un-ecart-dequite-dans-la-politique-sur-le-programme-pour-lautonomie-des-anciens-combattants" hreflang="fr">Objet : Le fardeau des soins : un 茅cart d鈥櫭﹒uit茅 dans la politique sur le Programme pour l鈥檃utonomie des anciens combattants</a></span></div><div class="views-field views-field-field-short-"><div class="field-content"><p>Madame la Ministre, Comme suite 脿 la lettre d鈥檌ntention envoy茅e le 15 mai 2020 par mon pr茅d茅cesseur au sous ministre des Anciens Combattants, j鈥檃i le plaisir de vous pr茅senter nos constatations et ma recommandation d茅coulant de notre examen syst茅mique abr茅g茅 des avantages et des programmes du Minist猫re qui soutiennent les soins et l鈥檃utonomie 脿 domicile pour les v茅t茅rans.</p> </div></div> </div> <div class="clearfix visible-xs-block"></div> <div class="clearfix visible-sm-block"></div> <div class="clearfix visible-md-block"></div> <div class="clearfix visible-lg-block"></div> <div class="mrgn-bttm-md col col-xs-12 col-sm-12 col-md-12 col-lg-12 col-2"> <div class="views-field views-field-title"><span class="field-content"><a href="/fr/publications/revues-systemiques/paiement-complet-et-equitablede-lindemnite-pour-douleur-et-souffrance" hreflang="fr">Paiement complet et 茅quitable de l鈥檌ndemnit茅 pour douleur et souffrance</a></span></div><div class="views-field views-field-field-short-"><div class="field-content"><p>Nous avons lanc茅 cet examen apr猫s avoir re莽u une plainte d鈥檜n proche d鈥檜n v茅t茅ran. Le v茅t茅ran est d茅c茅d茅 apr猫s qu鈥橝nciens Combattants Canada (ACC) a rendu une d茅cision favorable concernant sa demande d鈥檌ndemnit茅 pour douleur et souffrance (IDS). Il n鈥檃vait pas d鈥櫭﹑ouse, de conjointe de fait ou d鈥檈nfants 脿 charge survivants...</p> </div></div> </div> <div class="clearfix visible-xs-block"></div> <div class="clearfix visible-sm-block"></div> <div class="clearfix visible-md-block"></div> <div class="clearfix visible-lg-block"></div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </article> </div> <div class="pagedetails-wrapper"> <div class="pagedetails region region-content-footer"> <div class="row"> <div id="block-ombudsman-reportproblemblock" class="col-sm-6 col-md-5 col-lg-4 block block-wxt-ext-webform block-report-problem-block clearfix" data-block-plugin-id="report_problem_block"> <details class="brdr-0"> <summary class="btn btn-default text-center"> Signaler un probl猫me ou une erreur sur cette page</summary> <div class="well row"> <div class="gc-rprt-prblm"> <span id="webform-submission-gcweb-report-a-problem-node-636-form-ajax-content"></span><div 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