Platform Overview | Freshworks Neo | Enterprise platform by Freshworks

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FW.$('.geo-popup-link-wrapper').find(`[data-lang="${key}"]`).removeClass('hide'); var visitText = contentWrapper.find(`.visit-text`).val(); var continueText = contentWrapper.find(`.continue-text`).val(); continueText = continueText && continueText.replace('<<>>', value.languageName); var domain = window.location.hostname; linkWrapper.find('.visit-label').text(visitText); linkWrapper.find('.continue-label').text(continueText); // linkWrapper.find('.native-link-label').text(`${domain}${value.urlLocaleCode}`); // linkWrapper.find('.current-link-label').text(`${domain}${geoPopupCountries[pageLocale].urlLocaleCode}`); linkWrapper.find('.current-link').attr(`href`, window.location.href); FW.modalbox(); FW.$('#geo-modal').modal('show'); window.dataLayer = window.dataLayer || []; window.dataLayer.push({ event: 'geoPopupTriggered' }); FW.$('#geo-modal').on('hidden.bs.modal', function () { localStorage.setItem('geoPopupStatus', JSON.stringify([{'modalShowed': true, 'currentSlug': 'currentPage', 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srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/ckt8ei9f1000cejg0ib9htvu0-neo-new-300x.one-sixth.png 2x"/> <img class="original-image fadeIn width-auto " alt="" title="" src="/web/20211031181717im_/https://www.freshworks.com/cn/platform/" srcset=""/> </div> </div> <h2 class="align-center">通过定制、扩展和统一数字体验助您发展业务</h2> <p class="align-center sub-text">凭借包含数千应用程序和共享服务的生态系统，提供更好的客户互动和出色的员工体验。 </p> <div class="mt-md loop-video"> <script> (function () { window._wq = window._wq || []; var videoEmbedOptions = {}; /* Get user email from Local storage (if available) and embed it into the widget. 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<div class="wistia_embed wistia_async_5ukxmdy2gl videoFoam=true" style="height:100%;width:100%">  </div> </div> </div> </div> </div> </section> <section id="" class="section-content-grid l-section " data-scroll-target=""> <div class="l-page container l-grid"> <div class="l-section-heading"> <p><br/></p> <h2 class="align-center">简单。灵活。智能。</h2> </div> <div class="align-center"> <div class="big-icon-widget l-col-widget"> <p><span class="pre-text product-pre-text">客户</span></p> <div class="feature-description-icon-d icon-full-width feature-description-icon-d" style="margin: 0 auto; background-image: url(https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/ckseggnfy160mf6g0pf5l307n-customer-1.svg);"></div> <div class=" feature-description-text-d"> <div class="align-center"> <p><strong>统一客户互动</strong><br/> 凭借对客户的一致了解、现代化的沟通渠道和智能分析，在营销、销售和支持等领域取悦客户。 </p> </div> </div> </div> <div class="big-icon-widget l-col-widget"> <p><span class="pre-text product-pre-text">员工</span></p> <div class="feature-description-icon-d icon-full-width feature-description-icon-d" style="margin: 0 auto; background-image: url(https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/ckseghn00161tf6g0fiyzs1ap-employee-1.svg);"></div> <div class=" feature-description-text-d"> <div class="align-center"> <p><strong>提升员工体验</strong><br/> 自动执行重复任务、简化工作流程、破除隔阂、加强团队联系，以实现更高的工作效率。</p> </div> </div> </div> <div class="big-icon-widget l-col-widget"> <p><span class="pre-text product-pre-text">开发商与合作伙伴</span></p> <div class="feature-description-icon-d icon-full-width feature-description-icon-d" style="margin: 0 auto; background-image: url(https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cksegje0u1efbprg087splnai-dev-1.svg);"></div> <div class=" feature-description-text-d"> <div class="align-center"> <p><strong>轻松实现开拓创新</strong><br/> 借助低代码开发工具和简单的 UI 轻松构建和启动应用程序，以扩展 Freshworks 体验。 </p> </div> </div> </div> </div> </div> </section> <section id="80130005161759" class="section-bucket pb-xl " data-scroll-target=""> <div class="feature-screenshot-left "> <div class="l-page container"> <div class="row"> <div class=" feature-screenshot-left__content col-md-6"> <p> </p> <p> </p> <h2 class="feature-heading">便于开发者使用的 UI 库</h2> <p>通过用户友好型 UI 工具包简化开发流程和提供一致的客户体验。Crayons 是一个可以重复使用的组件库，开发者可以将其集成到任何应用程序中。</p> <p class="forward--link link mt-xs"><a href="https://web.archive.org/web/20211031181717/https://crayons.freshworks.com/">详细了解</a></p> </div> <div class="feature-screenshot-left__media feature-screenshot__media-container col-md-6"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://web.archive.org/web/20211031181717/https://website-assets-fw.freshworks.com/attachments/cks8y42fc03vxw3fzah6wtsjv-reskin-illustration-all-recovered-02.svg" data-srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cks8y42fc03vxw3fzah6wtsjv-reskin-illustration-all-recovered-02.svg" src="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cks8y42fc03vxw3fzah6wtsjv-reskin-illustration-all-recovered-02.svg" srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cks8y42fc03vxw3fzah6wtsjv-reskin-illustration-all-recovered-02.svg 2x" style="width: 50%"/> <img class="original-image fadeIn width-50 " alt="A developer is building an app using components from a library in the developer platform." title="" src="/web/20211031181717im_/https://www.freshworks.com/cn/platform/" srcset=""/> </div> </div> </div> </div> </div> </section> <section id="4905918683373" class="section-bucket pt-xl " data-scroll-target=""> <div class="feature-screenshot-right "> <div class="l-page container"> <div class="row"> <div class=" feature-screenshot-right__content col-md-6"> <p><br/></p> <h2 class="feature-heading">认识 Freddy AI</h2> <p>Freddy AI 是 Freshworks Neo 平台支持的企业级 AI 引擎，可以帮助您提升客户支持体验、做出更加明智的决策以及提高员工工作效率。</p> <p class="forward--link link mt-xs"><a href="https://web.archive.org/web/20211031181717/https://www.freshworks.com/freddy-ai/">详细了解</a></p> <p><br/></p> </div> <div class="feature-screenshot-right__media feature-screenshot__media-container col-md-6"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://web.archive.org/web/20211031181717/https://website-assets-fw.freshworks.com/attachments/cks8yc0ob0gvcavg01vzcf9w5-reskin-illustration-all-recovered-03.svg" data-srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cks8yc0ob0gvcavg01vzcf9w5-reskin-illustration-all-recovered-03.svg" src="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cks8yc0ob0gvcavg01vzcf9w5-reskin-illustration-all-recovered-03.svg" srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cks8yc0ob0gvcavg01vzcf9w5-reskin-illustration-all-recovered-03.svg 2x"/> <img class="original-image fadeIn " alt="Freddy, the AI mascot, wears the Freshworks logo on its collar" title="" src="/web/20211031181717im_/https://www.freshworks.com/cn/platform/" srcset=""/> </div> </div> </div> </div> </div> </section> <section class="l-section gradient-light " data-scroll-target="" id=""> <div class="l-page container"> <div class="l-section-heading align-center hide-in-mobile-and-tablet"> <h2>兼容并包，功能强大</h2> <p class="sub-text">Freshworks Neo 平台可以为定制集成、开发者门户和 1000 多个市场应用程序提供丰富的 API，从而实现企业规模化。</p> <p class="sub-text"> </p> </div> <div class="vertical-tab-wrapper vertical-tab-wrapper-v3 tablist-container"> <ul class="nav-tablist clearfix-md" id="myTabs" role="tablist"> <li role="presentation" class="active"> <a href="#w188531369615210919" id="w188531369615210919-tab" role="tab" data-toggle="tab" aria-controls="w188531369615210919" aria-expanded="true">打造能给予支持的生态系统<span class="" id="w188531369615210919tab-desc">构建并启动与您的系统集成的应用程序，定制您的工作流程，让您的团队享受统一的软件体验</span> </a> </li> <li role="presentation" class=""> <a href="#w784915506681448755" id="w784915506681448755-tab" role="tab" data-toggle="tab" aria-controls="w784915506681448755" aria-expanded="">利用强大的技术<span class="" id="w784915506681448755tab-desc">加强您的互动体验所需的一切包括：可扩展的开放 API、AWS 支持的无服务器框架以及强大的搜索功能</span> </a> </li> <li role="presentation" class=""> <a href="#w420258223154676695" id="w420258223154676695-tab" role="tab" data-toggle="tab" aria-controls="w420258223154676695" aria-expanded="">将观点、数据和工作流程融会贯通<span class="" id="w420258223154676695tab-desc">我们的企业级解决方案可以通过对标准化客户记录进行分析或全方位了解来帮助您控制数据。</span> </a> </li> </ul> <div class="browser-mockup "> <div class="tab-content browser-content" id="myTabContent"> <div class="tab-pane fade in active" role="tabpanel" id="w188531369615210919" aria-labelledby="w188531369615210919-tab"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://web.archive.org/web/20211031181717/https://website-assets-fw.freshworks.com/attachments/ck99q3le00436gfg1wiipipvb-group-70-1.one-half.png" data-srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/ck99q3le00436gfg1wiipipvb-group-70-1.full.png 2x" src="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/ck99q3le00436gfg1wiipipvb-group-70-1.one-sixth.png" srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/ck99q3le00436gfg1wiipipvb-group-70-1.one-sixth.png 2x"/> <img class="original-image fadeIn " alt="" title="" 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srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/ck9304gd302xecbg1hcv0ji5g-freshworks-platform-overview-aws-serverless.one-sixth.png 2x"/> <img class="original-image fadeIn " alt="" title="" src="/web/20211031181717im_/https://www.freshworks.com/cn/platform/" srcset=""/> </div> </div> <div class="tab-pane fade in " role="tabpanel" id="w420258223154676695" aria-labelledby="w420258223154676695-tab"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://web.archive.org/web/20211031181717/https://website-assets-fw.freshworks.com/attachments/ck9304gru04weg5fztpscfbqy-freshworks-platform-overview-analytics.one-half.png" data-srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/ck9304gru04weg5fztpscfbqy-freshworks-platform-overview-analytics.full.png 2x" src="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/ck9304gru04weg5fztpscfbqy-freshworks-platform-overview-analytics.one-sixth.png" srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/ck9304gru04weg5fztpscfbqy-freshworks-platform-overview-analytics.one-sixth.png 2x"/> <img class="original-image fadeIn " alt="" title="" src="/web/20211031181717im_/https://www.freshworks.com/cn/platform/" srcset=""/> </div> </div> </div> </div> </div> <div class="mobile-tab-wrapper"> <div class="l-page container"> <div class="align-center mb-lg"> <h2>兼容并包，功能强大</h2> <p class="sub-text">Freshworks Neo 平台可以为定制集成、开发者门户和 1000 多个市场应用程序提供丰富的 API，从而实现企业规模化。</p> <p class="sub-text"> </p> </div> <div class="mb-lg align-center"> <h6 class="feature-heading">打造能给予支持的生态系统</h6> <p>构建并启动与您的系统集成的应用程序，定制您的工作流程，让您的团队享受统一的软件体验</p> <div class="pb-sm"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://web.archive.org/web/20211031181717/https://website-assets-fw.freshworks.com/attachments/ck99q3le00436gfg1wiipipvb-group-70-1.one-half.png" data-srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/ck99q3le00436gfg1wiipipvb-group-70-1.full.png 2x" src="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/ck99q3le00436gfg1wiipipvb-group-70-1.one-sixth.png" srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/ck99q3le00436gfg1wiipipvb-group-70-1.one-sixth.png 2x"/> <img class="original-image fadeIn " alt="" title="" src="/web/20211031181717im_/https://www.freshworks.com/cn/platform/" srcset=""/> </div> </div> </div> <div class="mb-lg align-center"> <h6 class="feature-heading">利用强大的技术</h6> <p>加强您的互动体验所需的一切包括：可扩展的开放 API、AWS 支持的无服务器框架以及强大的搜索功能</p> <div class="pb-sm"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://web.archive.org/web/20211031181717/https://website-assets-fw.freshworks.com/attachments/ck9304gd302xecbg1hcv0ji5g-freshworks-platform-overview-aws-serverless.one-half.png" data-srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/ck9304gd302xecbg1hcv0ji5g-freshworks-platform-overview-aws-serverless.full.png 2x" src="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/ck9304gd302xecbg1hcv0ji5g-freshworks-platform-overview-aws-serverless.one-sixth.png" srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/ck9304gd302xecbg1hcv0ji5g-freshworks-platform-overview-aws-serverless.one-sixth.png 2x"/> <img class="original-image fadeIn " alt="" title="" src="/web/20211031181717im_/https://www.freshworks.com/cn/platform/" srcset=""/> </div> </div> </div> <div class="mb-lg align-center"> <h6 class="feature-heading">将观点、数据和工作流程融会贯通</h6> <p>我们的企业级解决方案可以通过对标准化客户记录进行分析或全方位了解来帮助您控制数据。</p> <div class="pb-sm"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://web.archive.org/web/20211031181717/https://website-assets-fw.freshworks.com/attachments/ck9304gru04weg5fztpscfbqy-freshworks-platform-overview-analytics.one-half.png" data-srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/ck9304gru04weg5fztpscfbqy-freshworks-platform-overview-analytics.full.png 2x" src="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/ck9304gru04weg5fztpscfbqy-freshworks-platform-overview-analytics.one-sixth.png" srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/ck9304gru04weg5fztpscfbqy-freshworks-platform-overview-analytics.one-sixth.png 2x"/> <img class="original-image fadeIn " alt="" title="" src="/web/20211031181717im_/https://www.freshworks.com/cn/platform/" srcset=""/> </div> </div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function () { FW.customPopover(); }); </script> </div> </section> <section id="106294904806610" class="section-bucket pt-xl " data-scroll-target=""> <div class="l-page container align-center mb-lg"> <h2 class="align-center mb-lg">认识我们的技术合作伙伴</h2> <p class="sub-text">我们与领先的科技创新企业合作，帮助您加强 Freshworks 产品体验。</p> </div> <div class="l-page container"> <div class="row"> <div class=" col-md-12 full-width-content align-center"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://web.archive.org/web/20211031181717/https://website-assets-fw.freshworks.com/attachments/ckrvpdgoo0ac6fdfzu4g7t83v-group-55.one-half.png" data-srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/ckrvpdgoo0ac6fdfzu4g7t83v-group-55.full.png 2x" src="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/ckrvpdgoo0ac6fdfzu4g7t83v-group-55.one-sixth.png" srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/ckrvpdgoo0ac6fdfzu4g7t83v-group-55.one-sixth.png 2x"/> <img class="original-image fadeIn no-max-width " alt="Leading technology partners which includes AWS, Slack, Pagerduty and Microsoft teams." title="" src="/web/20211031181717im_/https://www.freshworks.com/cn/platform/" srcset=""/> </div> </div> </div> </div> </section> <section id="" data-text-list="[]" data-scroll-target="#" class=" align-center "> <div class="container " data-scroll-target=""> <div class="mt-md"> <a title="" class="button button--solid " id="" target="" href="https://web.archive.org/web/20211031181717/https://www.freshworks.com/platform/technology-alliances/"> 详细了解我们的技术合作伙伴</a> </div> <p> </p> <p> </p> </div> </section> <section id="services" class="l-section section-dark-bg casestudy-resource-section " data-scroll-target="services"> <div id="" class="l-page container align-center "> <div class="l-section-heading align-center"> <h2 class="align-center">探索 Freshworks Neo 平台服务</h2> <p>该平台的服务可以帮助您根据企业规模统一和定制 Freshworks 系列产品的体验。</p> </div> <div class="row"> <a class="card-item " href="/web/20211031181717/https://www.freshworks.com/apps/" tags="市场" data-filter="card-item"> <div class="card-box col-sm-4 col-md-3 resource-casestudy"> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://web.archive.org/web/20211031181717/https://website-assets-fw.freshworks.com/attachments/cks8wnhmi005df7g0di7d6a1v-reskin-illustration-all-recovered-04.svg" data-srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cks8wnhmi005df7g0di7d6a1v-reskin-illustration-all-recovered-04.svg" src="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cks8wnhmi005df7g0di7d6a1v-reskin-illustration-all-recovered-04.svg" srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cks8wnhmi005df7g0di7d6a1v-reskin-illustration-all-recovered-04.svg 2x"/> <img class="original-image fadeIn resources-box-image width-auto " alt="" title="" src="/web/20211031181717im_/https://www.freshworks.com/cn/platform/" srcset=""/> </div> </div> <div class="resource-box-right "> <h5 class="mb-0">市场</h5> <p>为所有产品打造统一的应用程序体验</p> <p><a href="https://web.archive.org/web/20211031181717/http://freshworks.com/apps">探索应用程序</a></p> </div> </div> </div> </a> <a class="card-item " href="https://web.archive.org/web/20211031181717/https://developers.freshworks.com/" target=""_blank"" data-filter="card-item"> <div class="card-box col-sm-4 col-md-3 resource-casestudy"> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://web.archive.org/web/20211031181717/https://website-assets-fw.freshworks.com/attachments/cks8wogd80fhfikfzt7mplluo-reskin-illustration-all-recovered-05.svg" data-srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cks8wogd80fhfikfzt7mplluo-reskin-illustration-all-recovered-05.svg" src="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cks8wogd80fhfikfzt7mplluo-reskin-illustration-all-recovered-05.svg" srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cks8wogd80fhfikfzt7mplluo-reskin-illustration-all-recovered-05.svg 2x"/> <img class="original-image fadeIn resources-box-image " alt="" title="" src="/web/20211031181717im_/https://www.freshworks.com/cn/platform/" srcset=""/> </div> </div> <div class="resource-box-right "> <h5>开发者门户</h5> <p>为全球开发者和企业提供支持的工具</p> <p><a href="https://web.archive.org/web/20211031181717/https://developers.freshworks.com/">继续阅读</a></p> </div> </div> </div> </a> <a class="card-item " href="https://web.archive.org/web/20211031181717/https://www.freshworks.com/platform/analytics/" target=""_blank"" data-filter="card-item"> <div class="card-box col-sm-4 col-md-3 resource-casestudy"> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://web.archive.org/web/20211031181717/https://website-assets-fw.freshworks.com/attachments/cks8wp7ti0fhwikfzkahqdbk4-reskin-illustration-all-recovered-08.svg" data-srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cks8wp7ti0fhwikfzkahqdbk4-reskin-illustration-all-recovered-08.svg" src="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cks8wp7ti0fhwikfzkahqdbk4-reskin-illustration-all-recovered-08.svg" srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cks8wp7ti0fhwikfzkahqdbk4-reskin-illustration-all-recovered-08.svg 2x"/> <img class="original-image fadeIn resources-box-image " alt="" title="" src="/web/20211031181717im_/https://www.freshworks.com/cn/platform/" srcset=""/> </div> </div> <div class="resource-box-right "> <h5>分析工具</h5> <p>全面运用数据做出明智的业务决策</p> <p><a href="https://web.archive.org/web/20211031181717/https://www.freshworks.com/platform/analytics/">继续阅读</a></p> </div> </div> </div> </a> <a class="card-item " href="/web/20211031181717/https://www.freshworks.com/freddy-ai/" data-filter="card-item"> <div class="card-box col-sm-4 col-md-3 resource-casestudy"> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://web.archive.org/web/20211031181717/https://website-assets-fw.freshworks.com/attachments/cks8wq8c30fjqikfzkvzmhjal-reskin-illustration-all-recovered-10.svg" data-srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cks8wq8c30fjqikfzkvzmhjal-reskin-illustration-all-recovered-10.svg" src="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cks8wq8c30fjqikfzkvzmhjal-reskin-illustration-all-recovered-10.svg" srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cks8wq8c30fjqikfzkvzmhjal-reskin-illustration-all-recovered-10.svg 2x"/> <img class="original-image fadeIn resources-box-image width-auto " alt="" title="" src="/web/20211031181717im_/https://www.freshworks.com/cn/platform/" srcset=""/> </div> </div> <div class="resource-box-right "> <h5>FREDDY AI</h5> <p>在与客户合作的过程中获取预测性的见解</p> <p><a href="https://web.archive.org/web/20211031181717/http://freshworks.com/freddy-ai/">详细了解</a></p> </div> </div> </div> </a> <a class="card-item " href="/web/20211031181717/https://www.freshworks.com/platform/neo-admin-center/" target=""_blank"" data-filter="card-item"> <div class="card-box col-sm-4 col-md-3 resource-casestudy"> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://web.archive.org/web/20211031181717/https://website-assets-fw.freshworks.com/attachments/cks8wr2r60fk2ikfz5ftfkp42-reskin-illustration-all-recovered-09.svg" data-srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cks8wr2r60fk2ikfz5ftfkp42-reskin-illustration-all-recovered-09.svg" src="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cks8wr2r60fk2ikfz5ftfkp42-reskin-illustration-all-recovered-09.svg" srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cks8wr2r60fk2ikfz5ftfkp42-reskin-illustration-all-recovered-09.svg 2x"/> <img class="original-image fadeIn resources-box-image " alt="" title="" src="/web/20211031181717im_/https://www.freshworks.com/cn/platform/" srcset=""/> </div> </div> <div class="resource-box-right "> <h5>NEO 管理中心</h5> <p>利用集中识别、访问和安全</p> <p><a href="https://web.archive.org/web/20211031181717/http://freshworks.com/platform/neo-admin-center/">详细了解</a></p> </div> </div> </div> </a> <a class="card-item " href="/web/20211031181717/https://www.freshworks.com/platform/unified-customer-record/" data-filter="card-item"> <div class="card-box col-sm-4 col-md-3 resource-casestudy"> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://web.archive.org/web/20211031181717/https://website-assets-fw.freshworks.com/attachments/cks8wrtt6009vf7g0imzhrj0o-reskin-illustration-all-recovered-07.svg" data-srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cks8wrtt6009vf7g0imzhrj0o-reskin-illustration-all-recovered-07.svg" src="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cks8wrtt6009vf7g0imzhrj0o-reskin-illustration-all-recovered-07.svg" srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cks8wrtt6009vf7g0imzhrj0o-reskin-illustration-all-recovered-07.svg 2x"/> <img class="original-image fadeIn resources-box-image " alt="" title="" src="/web/20211031181717im_/https://www.freshworks.com/cn/platform/" srcset=""/> </div> </div> <div class="resource-box-right "> <h5>标准化客户记录</h5> <p>可以全方位了解客户的单一事实来源</p> <p><a href="https://web.archive.org/web/20211031181717/https://freshworks.com/platform/unified-customer-record/">详细了解</a></p> </div> </div> </div> </a> <a class="card-item " href="/web/20211031181717/https://www.freshworks.com/platform/events-and-notifications/" data-filter="card-item"> <div class="card-box col-sm-4 col-md-3 resource-casestudy"> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://web.archive.org/web/20211031181717/https://website-assets-fw.freshworks.com/attachments/cks8wsnf000amf7g0sdvybo8e-reskin-illustration-all-recovered-15.svg" data-srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cks8wsnf000amf7g0sdvybo8e-reskin-illustration-all-recovered-15.svg" src="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cks8wsnf000amf7g0sdvybo8e-reskin-illustration-all-recovered-15.svg" srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cks8wsnf000amf7g0sdvybo8e-reskin-illustration-all-recovered-15.svg 2x"/> <img class="original-image fadeIn resources-box-image " alt="" title="" src="/web/20211031181717im_/https://www.freshworks.com/cn/platform/" srcset=""/> </div> </div> <div class="resource-box-right "> <h5>事件和通知</h5> <p>通过创建无服务器的应用程序轻松实现规模化和定制化</p> <p><a href="https://web.archive.org/web/20211031181717/https://freshworks.com/platform/events-and-notifications/">详细了解</a></p> </div> </div> </div> </a> <a class="card-item " href="https://web.archive.org/web/20211031181717/https://www.freshworks.com/platform/neo-collaboration-platform/" target=""_blank"" data-filter="card-item"> <div class="card-box col-sm-4 col-md-3 resource-casestudy"> <div 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</div> </div> <div class="resource-box-right "> <h5>协作</h5> <p>场景化、跨渠道的协作</p> <p><a href="https://web.archive.org/web/20211031181717/https://www.freshworks.com/platform/neo-collaboration-platform/">详细了解</a></p> </div> </div> </div> </a> </div> </div> </section> <section id="contact" data-text-list="[]" data-scroll-target="#contact" class=" align-center "> <div class="container banner-content l-banner " data-scroll-target="contact"> <h2 class="align-center">聊一聊</h2> <p class="sub-text">我们希望向您展示可实现的功能！填写完此表单后，Freshworks 团队工作人员会尽快联系您。</p> <div class="pt-sm pb-sm p-relative"> <div class="form-wrapper animate-form-wrapper "> <div class="align-center" data-form-heading> </div> <form class="generic-form form-field-container" data-target="" data-tracking="freshmarketer" data-functionality="feedback" data-gatarget=""> <input type="hidden" class="custom-inputs type-freshmarketer" name="Marketing Campaign" data-custom-value="PMM_GLOBAL_PlatformSignup_2020" data-custom-type="static"/> <input type="hidden" class="custom-inputs type-freshmarketer" name="Source" data-custom-value="Web Form" data-custom-type="static"/> <input style="display:none" class="fm-list-id" name="fm-list-id" value="12689"> <input style="display:none" class="fm-asset-id" value="3700005"/> <fieldset> <div class="name-field-wrapper"> <div class="name-field"> <div class="form-field"> <i class="icon-user"></i> <input type="text" name="first-name" class="first-name-form" data-non-alphabets-validate="请输入您的姓氏" data-first-name-required="我们需要您的名字体现个性化"/> <label class="form-placeholder">您的名字</label> <div class="error-wrapper"></div> </div> </div> <div class="name-field"> <div class="form-field"> <input type="text" name="last-name" class="last-name-form" data-non-alphabets-validate="请输入您的姓氏" data-last-name-required="此字段为必填字段"/> <label class="form-placeholder">您的姓氏</label> <div class="error-wrapper"></div> </div> </div> </div> <div class="form-field"> <i class="icon-email"></i> <input type="email" name="email" 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col-sm-offset-2"> <a href="https://web.archive.org/web/20211031181717/https://www.youtube.com/watch?v=bZC6SkZ5tl0&feature=youtu.be" target="_blank"> <div class="press-release-item"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://web.archive.org/web/20211031181717/https://website-assets-fw.freshworks.com/attachments/cjw6825mj0bt8x3g0y9gqxjmq-blue-nile.one-half.jpg" data-srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cjw6825mj0bt8x3g0y9gqxjmq-blue-nile.full.jpg 2x" src="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cjw6825mj0bt8x3g0y9gqxjmq-blue-nile.one-sixth.jpg" srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/cjw6825mj0bt8x3g0y9gqxjmq-blue-nile.one-sixth.jpg 2x"/> <img class="original-image fadeIn " alt="Blue Nile, an online jewelry store, talks about using Freshdesk by Freshworks to manage data inputs." title="" src="/web/20211031181717im_/https://www.freshworks.com/cn/platform/" srcset=""/> </div> <div class="align-center press-release-title"> <h6>Blue Nile 借助易于访问的订单详情提供了快速的工作解决方案</h6> <h6><a href="https://web.archive.org/web/20211031181717/https://www.youtube.com/watch?v=bZC6SkZ5tl0&feature=youtu.be">观看视频</a></h6> </div> </div> </a> </div> <div class="col-sm-4 "> <a href="https://web.archive.org/web/20211031181717/https://www.youtube.com/watch?v=_IUf6SH9sPg&feature=emb_logo" target="_self"> <div class="press-release-item"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://web.archive.org/web/20211031181717/https://website-assets-fw.freshworks.com/attachments/ck92xc7s703wbfnfzd0157g52-tejas-aws-interview.one-half.jpg" data-srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/ck92xc7s703wbfnfzd0157g52-tejas-aws-interview.full.jpg 2x" src="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/ck92xc7s703wbfnfzd0157g52-tejas-aws-interview.one-sixth.jpg" srcset="https://web.archive.org/web/20211031181717im_/https://website-assets-fw.freshworks.com/attachments/ck92xc7s703wbfnfzd0157g52-tejas-aws-interview.one-sixth.jpg 2x"/> <img class="original-image fadeIn " alt="" title="" src="/web/20211031181717im_/https://www.freshworks.com/cn/platform/" srcset=""/> </div> <div class="align-center press-release-title"> <h6>Freshworks 如何使用 AWS Lambda 打造并运行能够赢得客户长期信赖的软件</h6> <h6><a href="https://web.archive.org/web/20211031181717/https://www.youtube.com/watch?v=ipH4JAP3I68">观看视频</a></h6> </div> </div> </a> </div> </div> </div> </section> <footer> <div class="footer-main"> <div class="footer-navs l-page clearfix-lg"> <div class="row"> <div class="col-md-4 footer-left-section"> <div class="row"> <div class="col-sm-6"> <div class="footer-nav-title footer-nav-title-logo"> <a 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