Platform Overview | Freshworks Neo | Enterprise platform by Freshworks

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Crayons by Freshworks Developer Platform is now on the Open Web Component list. <span class="forward--link link">Read More</span></p> </a> <nav class="nav-scroll nav-light-bg "> <div class="nav-super-wrapper nav-wrapper-border"> <div class="nav-super l-page clearfix-lg"> <span class="nav-super-item home-link"> <a href="https://web.archive.org/web/20211029062234/https://www.freshworks.com/"> <img class="logo logo-fworks nav-super-logo" src="/web/20211029062234im_/https://www.freshworks.com/static-assets/images/common/company/logos/logo-fworks-black.svg" alt="Freshworks"/> </a> </span> <ul class="l-nav-list nav-super-menu"> <li class="nav-super-item card-nav has-sub-menu "> <span class="nav-super-label">Продукты</span> <i class="icon-arrow-down nav-sub-toggle"></i> <ul class="l-nav-list nav-sub-menu persona-product-wrapper persona-product-wrapper-v2"> <div class="nav-persona-product-row"> <div class="nav-persona-product-column"> <div class="persona-column-inner"> <p 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rel=""> <span class="label"> О нас </span> </a> </li> <li class="nav-sub-item"> <a class="nav-sub-label" href="/web/20211029062234/https://www.freshworks.com/ru/company/leadership/" rel=""> <span class="label"> Руководство </span> </a> </li> <li class="nav-sub-item"> <a class="nav-sub-label" href="/web/20211029062234/https://www.freshworks.com/ru/company/board" rel=""> <span class="label"> Совет директоров </span> </a> </li> <li class="nav-sub-item"> <a class="nav-sub-label" href="/web/20211029062234/https://www.freshworks.com/ru/company/investors" rel=""> <span class="label"> Инвесторы </span> </a> </li> <li class="nav-sub-item"> <a class="nav-sub-label" href="/web/20211029062234/https://www.freshworks.com/company/affiliate-partner/" rel=""> <span class="label"> Отделения </span> </a> </li> <li class="nav-sub-item"> <a class="nav-sub-label" href="/web/20211029062234/https://www.freshworks.com/company/partners/" rel=""> <span class="label"> Партнеры </span> </a> </li> <li 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href="/web/20211029062234/https://www.freshworks.com/academy" rel=""> <span class="label"> Академия </span> </a> </li> <li class="nav-sub-item"> <a class="nav-sub-label" href="/web/20211029062234/https://www.freshworks.com/resources/videos" rel=""> <span class="label"> Видео </span> </a> </li> <li class="nav-sub-item"> <a class="nav-sub-label" href="https://web.archive.org/web/20211029062234/https://community.freshworks.com/" rel=""> <span class="label"> Сообщество </span> </a> </li> <li class="nav-sub-item"> <a class="nav-sub-label" href="/web/20211029062234/https://www.freshworks.com/campaigns/freshstart/" rel=""> <span class="label"> Новый старт </span> </a> </li> </ul> </li> <li class="nav-super-item "> <a class="nav-super-label" href="/web/20211029062234/https://www.freshworks.com/ru/customers/" rel="">Клиенты</a> </li> <li class="nav-super-item "> <a class="nav-super-label" href="/web/20211029062234/https://www.freshworks.com/ru/support/" rel="">Поддержка</a> </li> <li class="language-selector nav-super-item has-sub-menu hide-in-mobile"> <span class="selected-fw-flag fw-flag fw-flag-romania"></span> <i class="icon-arrow-down nav-sub-toggle"></i> <div class="language-selector-card"> <div class="navigation-language-selector"> <div class="row"> <p class="region-label">North America</p><a class="col-md-4 language-wrapper" href="/web/20211029062234/https://www.freshworks.com/platform/"> <span class="fw-flag fw-flag-united-states-of-america"></span><span class="label">English</span> </a> </div> <div class="row pt-xs"> <p class="region-label">Middle East and Africa</p><a class="col-md-4 language-wrapper" href="/web/20211029062234/https://www.freshworks.com/ae/"> <span class="fw-flag fw-flag-central-african-republic"></span><span class="label">English (UAE)</span> </a><a class="col-md-4 language-wrapper" href="/web/20211029062234/https://www.freshworks.com/za/"> <span class="fw-flag fw-flag-south-africa"></span><span class="label">English (South 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class="label">Español</span> </a><a class="col-md-4 language-wrapper" href="/web/20211029062234/https://www.freshworks.com/pt/"> <span class="fw-flag fw-flag-portugal"></span><span class="label">Português</span> </a><a class="col-md-4 language-wrapper active"> <span class="fw-flag fw-flag-romania"></span><span class="label">Pусский</span> </a><a class="col-md-4 language-wrapper" href="/web/20211029062234/https://www.freshworks.com/pl/platform/"> <span class="fw-flag fw-flag-poland"></span><span class="label">Polski</span> </a><a class="col-md-4 language-wrapper" href="/web/20211029062234/https://www.freshworks.com/tr/platform/"> <span class="fw-flag fw-flag-turkey"></span><span class="label">Türkçe</span> </a><a class="col-md-4 language-wrapper" href="/web/20211029062234/https://www.freshworks.com/no/"> <span class="fw-flag fw-flag-norway"></span><span class="label">Norwegian</span> </a> </div> <div class="row pt-xs"> <p class="region-label">Latin America</p><a class="col-md-4 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href="/web/20211029062234/https://www.freshworks.com/company/philanthropy/software-academy/" rel=""> <span class="label"> Благотворительность </span> </a> </li> <li class="nav-sub-item"> <a class="nav-sub-label" href="/web/20211029062234/https://www.freshworks.com/ru/company/life-at-freshworks" rel=""> <span class="label"> Жизнь в Freshworks </span> </a> </li> <li class="nav-sub-item"> <a class="nav-sub-label" href="/web/20211029062234/https://www.freshworks.com/newsroom/press-releases/" rel=""> <span class="label"> СМИ </span> </a> </li> </ul> </li> <li class="nav-main-item caps-heading-12 has-sub-menu "> <span class="nav-label">Ресурсы</span> <i class="icon-arrow-down nav-sub-toggle"></i> <ul class="l-nav-list nav-sub-menu"> <li class="nav-sub-item"> <a class="nav-sub-label" href="/web/20211029062234/https://www.freshworks.com/ru/blogs/" rel=""> <span class="label"> Блоги </span> </a> </li> <li class="nav-sub-item"> <a class="nav-sub-label" href="/web/20211029062234/https://www.freshworks.com/academy" rel=""> <span class="label"> Академия </span> </a> </li> <li class="nav-sub-item"> <a class="nav-sub-label" href="/web/20211029062234/https://www.freshworks.com/resources/videos" rel=""> <span class="label"> Видео </span> </a> </li> <li class="nav-sub-item"> <a class="nav-sub-label" href="https://web.archive.org/web/20211029062234/https://community.freshworks.com/" rel=""> <span class="label"> Сообщество </span> </a> </li> <li class="nav-sub-item"> <a class="nav-sub-label" href="/web/20211029062234/https://www.freshworks.com/campaigns/freshstart/" rel=""> <span class="label"> Новый старт </span> </a> </li> </ul> </li> <li class="nav-main-item caps-heading-12 "> <a class="nav-label" href="/web/20211029062234/https://www.freshworks.com/ru/customers/" rel="">Клиенты</a> </li> <li class="nav-main-item caps-heading-12 "> <a class="nav-label" href="/web/20211029062234/https://www.freshworks.com/ru/support/" rel="">Поддержка</a> 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<div class="modal-close geo-pop-close" data-dismiss="modal" aria-label="close"> <i class="icon-close"></i> </div> </div> <div class="modal-body clearfix-md"> </div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function () { var geoPopupStatus = localStorage.getItem('geoPopupStatus'); if (geoPopupStatus) { geoPopupStatus = JSON.parse(geoPopupStatus); if (geoPopupStatus[0].modalShowed) { return; } } FW.$.ajax({ url: 'https://web.archive.org/web/20211029062234/https://alfred.freshworks.com/v1/get-geo-popup-data', method: 'POST', dataType: 'json', contentType: 'application/json', success: (response, textStatus, jqXHR) => { var geoPopupCountries = { 'default-draft' : { 'countryCodes': ['US'], 'urlLocaleCode': '/', 'languageName': 'English' }, 'en-us' : { 'countryCodes': ['US'], 'urlLocaleCode': '/', 'languageName': 'English' }, 'en-eu' : { 'countryCodes': ['EU'], 'urlLocaleCode': '/eu/', 'languageName': 'English' }, 'en-ae' : { 'countryCodes': ['AE'], 'urlLocaleCode': 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data-src="https://web.archive.org/web/20211029062234/https://website-assets-fw.freshworks.com/attachments/ckt8ei9f1000cejg0ib9htvu0-neo-new-300x.one-half.png" data-srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/ckt8ei9f1000cejg0ib9htvu0-neo-new-300x.full.png 2x" src="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/ckt8ei9f1000cejg0ib9htvu0-neo-new-300x.one-sixth.png" srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/ckt8ei9f1000cejg0ib9htvu0-neo-new-300x.one-sixth.png 2x"/> <img class="original-image fadeIn width-auto " alt="" title="" src="/web/20211029062234im_/https://www.freshworks.com/ru/platform/" srcset=""/> </div> </div> <h2 class="align-center">Расширяйте и адаптируйте цифровые возможности под ваш бизнес</h2> <p class="align-center sub-text">Обеспечивайте удобное взаимодействие с клиентами и лучшие условия работы для сотрудников с помощью экосистемы из тысяч приложений и сервисов. </p> <div class="mt-md loop-video"> <script> (function () { window._wq = window._wq || []; var videoEmbedOptions = {}; /* Get user email from Local storage (if available) and embed it into the widget. This is done to track user stats for the video. */ if (window.localStorage) { try { var formDetails = window.localStorage.getItem('form_details'); var email; if (formDetails) { formDetails = JSON.parse(formDetails); if (formDetails.email) { videoEmbedOptions.email = formDetails.email } } } catch (e) {} } _wq.push({ id: '5ukxmdy2gl', options: videoEmbedOptions, onReady: function(video) { if(!video) return; var {container: {parentElement: targetElement} = {}} = video; var currentElement = targetElement ? targetElement.parentElement : null; var hasWrapper = currentElement ? currentElement.classList.contains("wistia_responsive_padding") : null; var ht = video.height(); if(hasWrapper && ht) { var style = { height: ht + "px", padding: 0 } Object.assign(currentElement.style, style); } } }); })(); </script> <div class="wistia_responsive_padding" style="padding:% 0 0 0;position:relative;"> <div class="wistia_responsive_wrapper" style="height:auto;left:0;position:absolute;top:0;width:100%;"> <div class="wistia_embed wistia_async_5ukxmdy2gl videoFoam=true" style="height:100%;width:100%">  </div> </div> </div> </div> </div> </section> <section id="" class="section-content-grid l-section " data-scroll-target=""> <div class="l-page container l-grid"> <div class="l-section-heading"> <p><br/></p> <h2 class="align-center">Простота. Гибкость. Эффективность.</h2> </div> <div class="align-center"> <div class="big-icon-widget l-col-widget"> <p><span class="pre-text product-pre-text">КЛИЕНТЫ</span></p> <div class="feature-description-icon-d icon-full-width feature-description-icon-d" style="margin: 0 auto; background-image: url(https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/ckseggnfy160mf6g0pf5l307n-customer-1.svg);"></div> <div class=" feature-description-text-d"> <div class="align-center"> <p><strong>Унифицируйте взаимодействие с клиентами</strong><br/> Радуйте своих клиентов эффективным маркетингом, продажами и службой поддержки с помощью комплексных сервисов, современных каналов связи и интеллектуальной аналитики. </p> </div> </div> </div> <div class="big-icon-widget l-col-widget"> <p><span class="pre-text product-pre-text">СОТРУДНИКИ</span></p> <div class="feature-description-icon-d icon-full-width feature-description-icon-d" style="margin: 0 auto; background-image: url(https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/ckseghn00161tf6g0fiyzs1ap-employee-1.svg);"></div> <div class=" feature-description-text-d"> <div class="align-center"> <p><strong>Улучшайте условия работы</strong><br/> Автоматизируйте повторяющиеся задачи, упрощайте рабочие процессы и объединяйте команды для повышения продуктивности.</p> </div> </div> </div> <div class="big-icon-widget l-col-widget"> <p><span class="pre-text product-pre-text">РАЗРАБОТЧИКИ И ПАРТНЕРЫ</span></p> <div class="feature-description-icon-d icon-full-width feature-description-icon-d" style="margin: 0 auto; background-image: url(https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cksegje0u1efbprg087splnai-dev-1.svg);"></div> <div class=" feature-description-text-d"> <div class="align-center"> <p><strong>Внедряйте и масштабируйте инновации</strong><br/> Расширяйте возможности Freshworks, создавая и запуская приложения с помощью мощных и легких в освоении инструментов и удобного интерфейса. </p> </div> </div> </div> </div> </div> </section> <section id="129189617398797" class="section-bucket pb-xl " data-scroll-target=""> <div class="feature-screenshot-left "> <div class="l-page container"> <div class="row"> <div class=" feature-screenshot-left__content col-md-6"> <p> </p> <p> </p> <h2 class="feature-heading">Библиотека интерфейса для разработчиков</h2> <p>Упрощайте процесс разработки и обеспечивайте эффективное взаимодействие с клиентами с помощью удобного пакета элементов интерфейса. Crayons — это обширная библиотека компонентов, которые разработчики могут интегрировать в любое приложение.</p> <p class="forward--link link mt-xs"><a href="https://web.archive.org/web/20211029062234/https://crayons.freshworks.com/">Узнать больше</a></p> </div> <div class="feature-screenshot-left__media feature-screenshot__media-container col-md-6"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://web.archive.org/web/20211029062234/https://website-assets-fw.freshworks.com/attachments/cks8y42fc03vxw3fzah6wtsjv-reskin-illustration-all-recovered-02.svg" data-srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cks8y42fc03vxw3fzah6wtsjv-reskin-illustration-all-recovered-02.svg" src="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cks8y42fc03vxw3fzah6wtsjv-reskin-illustration-all-recovered-02.svg" srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cks8y42fc03vxw3fzah6wtsjv-reskin-illustration-all-recovered-02.svg 2x" style="width: 50%"/> <img class="original-image fadeIn width-50 " alt="A developer is building an app using components from a library in the developer platform." title="" src="/web/20211029062234im_/https://www.freshworks.com/ru/platform/" srcset=""/> </div> </div> </div> </div> </div> </section> <section id="70318399343692" class="section-bucket pt-xl " data-scroll-target=""> <div class="feature-screenshot-right "> <div class="l-page container"> <div class="row"> <div class=" feature-screenshot-right__content col-md-6"> <p><br/></p> <h2 class="feature-heading">Знакомьтесь с Freddy</h2> <p>Повышайте качество обслуживания клиентов, принимайте взвешенные бизнес-решения и повышайте продуктивность сотрудников с помощью бота Freddy — искусственного интеллекта для бизнеса, работающего на платформе Freshworks Neo.</p> <p class="forward--link link mt-xs"><a href="https://web.archive.org/web/20211029062234/https://www.freshworks.com/freddy-ai/">Узнать больше</a></p> <p><br/></p> </div> <div class="feature-screenshot-right__media feature-screenshot__media-container col-md-6"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://web.archive.org/web/20211029062234/https://website-assets-fw.freshworks.com/attachments/cks8yc0ob0gvcavg01vzcf9w5-reskin-illustration-all-recovered-03.svg" data-srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cks8yc0ob0gvcavg01vzcf9w5-reskin-illustration-all-recovered-03.svg" src="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cks8yc0ob0gvcavg01vzcf9w5-reskin-illustration-all-recovered-03.svg" srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cks8yc0ob0gvcavg01vzcf9w5-reskin-illustration-all-recovered-03.svg 2x"/> <img class="original-image fadeIn " alt="Freddy, the AI mascot, wears the Freshworks logo on its collar" title="" src="/web/20211029062234im_/https://www.freshworks.com/ru/platform/" srcset=""/> </div> </div> </div> </div> </div> </section> <section class="l-section gradient-light " data-scroll-target="" id=""> <div class="l-page container"> <div class="l-section-heading align-center hide-in-mobile-and-tablet"> <h2>Вместе сильнее</h2> <p class="sub-text">Масштабируйте бизнес с помощью платформы Freshworks Neo, предоставляющей различные API для пользовательских интеграций, порталы для разработчиков и более 1000 приложений.</p> </div> <div class="vertical-tab-wrapper vertical-tab-wrapper-v3 tablist-container"> <ul class="nav-tablist clearfix-md" id="myTabs" role="tablist"> <li role="presentation" class="active"> <a href="#w188531369615210919" id="w188531369615210919-tab" role="tab" data-toggle="tab" aria-controls="w188531369615210919" aria-expanded="true">Единая экосистема<span class="" id="w188531369615210919tab-desc">Создавайте и запускайте приложения, которые интегрируются с вашими системами, и адаптируйте рабочие процессы для комфортной работы команд с единым программным обеспечением.</span> </a> </li> <li role="presentation" class=""> <a href="#w784915506681448755" id="w784915506681448755-tab" role="tab" data-toggle="tab" aria-controls="w784915506681448755" aria-expanded="">Используйте мощные технологии<span class="" id="w784915506681448755tab-desc">Все необходимое для эффективного вовлечения, включая расширяемые открытые API, платформу на базе AWS и продвинутые возможности поиска.</span> </a> </li> <li role="presentation" class=""> <a href="#w420258223154676695" id="w420258223154676695-tab" role="tab" data-toggle="tab" aria-controls="w420258223154676695" aria-expanded="">Объединяйте свои идеи, данные и рабочие процессы<span class="" id="w420258223154676695tab-desc">Наши решения для бизнеса дают вам возможность контролировать свои данные с помощью аналитики и комплексного обзора данных о клиентах.</span> </a> </li> </ul> <div class="browser-mockup "> <div class="tab-content browser-content" id="myTabContent"> <div class="tab-pane fade in active" role="tabpanel" id="w188531369615210919" aria-labelledby="w188531369615210919-tab"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://web.archive.org/web/20211029062234/https://website-assets-fw.freshworks.com/attachments/ck99q3le00436gfg1wiipipvb-group-70-1.one-half.png" data-srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/ck99q3le00436gfg1wiipipvb-group-70-1.full.png 2x" 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data-src="https://web.archive.org/web/20211029062234/https://website-assets-fw.freshworks.com/attachments/ck9304gru04weg5fztpscfbqy-freshworks-platform-overview-analytics.one-half.png" data-srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/ck9304gru04weg5fztpscfbqy-freshworks-platform-overview-analytics.full.png 2x" src="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/ck9304gru04weg5fztpscfbqy-freshworks-platform-overview-analytics.one-sixth.png" srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/ck9304gru04weg5fztpscfbqy-freshworks-platform-overview-analytics.one-sixth.png 2x"/> <img class="original-image fadeIn " alt="" title="" src="/web/20211029062234im_/https://www.freshworks.com/ru/platform/" srcset=""/> </div> </div> </div> </div> </div> <div class="mobile-tab-wrapper"> <div class="l-page container"> <div class="align-center mb-lg"> <h2>Вместе сильнее</h2> <p class="sub-text">Масштабируйте бизнес с помощью платформы Freshworks Neo, предоставляющей различные API для пользовательских интеграций, порталы для разработчиков и более 1000 приложений.</p> </div> <div class="mb-lg align-center"> <h6 class="feature-heading">Единая экосистема</h6> <p>Создавайте и запускайте приложения, которые интегрируются с вашими системами, и адаптируйте рабочие процессы для комфортной работы команд с единым программным обеспечением.</p> <div class="pb-sm"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://web.archive.org/web/20211029062234/https://website-assets-fw.freshworks.com/attachments/ck99q3le00436gfg1wiipipvb-group-70-1.one-half.png" data-srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/ck99q3le00436gfg1wiipipvb-group-70-1.full.png 2x" src="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/ck99q3le00436gfg1wiipipvb-group-70-1.one-sixth.png" srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/ck99q3le00436gfg1wiipipvb-group-70-1.one-sixth.png 2x"/> <img class="original-image fadeIn " alt="" title="" src="/web/20211029062234im_/https://www.freshworks.com/ru/platform/" srcset=""/> </div> </div> </div> <div class="mb-lg align-center"> <h6 class="feature-heading">Используйте мощные технологии</h6> <p>Все необходимое для эффективного вовлечения, включая расширяемые открытые API, платформу на базе AWS и продвинутые возможности поиска.</p> <div class="pb-sm"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://web.archive.org/web/20211029062234/https://website-assets-fw.freshworks.com/attachments/ck9304gd302xecbg1hcv0ji5g-freshworks-platform-overview-aws-serverless.one-half.png" data-srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/ck9304gd302xecbg1hcv0ji5g-freshworks-platform-overview-aws-serverless.full.png 2x" src="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/ck9304gd302xecbg1hcv0ji5g-freshworks-platform-overview-aws-serverless.one-sixth.png" srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/ck9304gd302xecbg1hcv0ji5g-freshworks-platform-overview-aws-serverless.one-sixth.png 2x"/> <img class="original-image fadeIn " alt="" title="" src="/web/20211029062234im_/https://www.freshworks.com/ru/platform/" srcset=""/> </div> </div> </div> <div class="mb-lg align-center"> <h6 class="feature-heading">Объединяйте свои идеи, данные и рабочие процессы</h6> <p>Наши решения для бизнеса дают вам возможность контролировать свои данные с помощью аналитики и комплексного обзора данных о клиентах.</p> <div 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</div> <script type="text/javascript"> FW.onLoad(function () { FW.customPopover(); }); </script> </div> </section> <section id="91577450308232" class="section-bucket pt-xl " data-scroll-target=""> <div class="l-page container align-center mb-lg"> <h2 class="align-center mb-lg">Познакомьтесь с нашими партнерами</h2> <p class="sub-text">Мы сотрудничаем с ведущими новаторами в области технологий, чтобы вы могли наслаждаться использованием продуктов Freshworks.</p> </div> <div class="l-page container"> <div class="row"> <div class=" col-md-12 full-width-content align-center"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://web.archive.org/web/20211029062234/https://website-assets-fw.freshworks.com/attachments/ckrvpdgoo0ac6fdfzu4g7t83v-group-55.one-half.png" data-srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/ckrvpdgoo0ac6fdfzu4g7t83v-group-55.full.png 2x" src="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/ckrvpdgoo0ac6fdfzu4g7t83v-group-55.one-sixth.png" srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/ckrvpdgoo0ac6fdfzu4g7t83v-group-55.one-sixth.png 2x"/> <img class="original-image fadeIn no-max-width " alt="Leading technology partners which includes AWS, Slack, Pagerduty and Microsoft teams." title="" src="/web/20211029062234im_/https://www.freshworks.com/ru/platform/" srcset=""/> </div> </div> </div> </div> </section> <section id="" data-text-list="[]" data-scroll-target="#" class=" align-center "> <div class="container " data-scroll-target=""> <div class="mt-md"> <a title="" class="button button--solid " id="" target="" href="https://web.archive.org/web/20211029062234/https://www.freshworks.com/platform/technology-alliances/"> Узнайте больше о наших партнерах</a> </div> <p> </p> <p> </p> </div> </section> <section id="services" class="l-section section-dark-bg casestudy-resource-section " data-scroll-target="services"> <div id="" class="l-page container align-center "> <div class="l-section-heading align-center"> <h2 class="align-center">Сервисы платформы Freshworks Neo</h2> <p>Сервисы платформы позволяют унифицировать и совершенствовать работу с продуктами Freshworks по мере роста бизнеса.</p> </div> <div class="row"> <a class="card-item " href="/web/20211029062234/https://www.freshworks.com/apps/" tags="МАГАЗИН" data-filter="card-item"> <div class="card-box col-sm-4 col-md-3 resource-casestudy"> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://web.archive.org/web/20211029062234/https://website-assets-fw.freshworks.com/attachments/cks8wnhmi005df7g0di7d6a1v-reskin-illustration-all-recovered-04.svg" data-srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cks8wnhmi005df7g0di7d6a1v-reskin-illustration-all-recovered-04.svg" src="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cks8wnhmi005df7g0di7d6a1v-reskin-illustration-all-recovered-04.svg" srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cks8wnhmi005df7g0di7d6a1v-reskin-illustration-all-recovered-04.svg 2x"/> <img class="original-image fadeIn resources-box-image width-auto " alt="" title="" src="/web/20211029062234im_/https://www.freshworks.com/ru/platform/" srcset=""/> </div> </div> <div class="resource-box-right "> <h5 class="mb-0">МАГАЗИН</h5> <p>Создавайте унифицированные приложения с поддержкой продуктов</p> <p><a href="https://web.archive.org/web/20211029062234/http://freshworks.com/apps">Смотреть приложения</a></p> </div> </div> </div> </a> <a class="card-item " href="https://web.archive.org/web/20211029062234/https://developers.freshworks.com/" target=""_blank"" data-filter="card-item"> <div class="card-box col-sm-4 col-md-3 resource-casestudy"> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://web.archive.org/web/20211029062234/https://website-assets-fw.freshworks.com/attachments/cks8wogd80fhfikfzt7mplluo-reskin-illustration-all-recovered-05.svg" data-srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cks8wogd80fhfikfzt7mplluo-reskin-illustration-all-recovered-05.svg" src="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cks8wogd80fhfikfzt7mplluo-reskin-illustration-all-recovered-05.svg" srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cks8wogd80fhfikfzt7mplluo-reskin-illustration-all-recovered-05.svg 2x"/> <img class="original-image fadeIn resources-box-image " alt="" title="" src="/web/20211029062234im_/https://www.freshworks.com/ru/platform/" srcset=""/> </div> </div> <div class="resource-box-right "> <h5>ПОРТАЛ РАЗРАБОТЧИКА</h5> <p>Инструменты для расширения возможностей разработчиков и бизнеса</p> <p><a href="https://web.archive.org/web/20211029062234/https://developers.freshworks.com/">Подробнее</a></p> </div> </div> </div> </a> <a class="card-item " href="https://web.archive.org/web/20211029062234/https://www.freshworks.com/platform/analytics/" target=""_blank"" data-filter="card-item"> <div class="card-box col-sm-4 col-md-3 resource-casestudy"> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://web.archive.org/web/20211029062234/https://website-assets-fw.freshworks.com/attachments/cks8wp7ti0fhwikfzkahqdbk4-reskin-illustration-all-recovered-08.svg" data-srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cks8wp7ti0fhwikfzkahqdbk4-reskin-illustration-all-recovered-08.svg" src="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cks8wp7ti0fhwikfzkahqdbk4-reskin-illustration-all-recovered-08.svg" srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cks8wp7ti0fhwikfzkahqdbk4-reskin-illustration-all-recovered-08.svg 2x"/> <img class="original-image fadeIn resources-box-image " alt="" title="" src="/web/20211029062234im_/https://www.freshworks.com/ru/platform/" srcset=""/> </div> </div> <div class="resource-box-right "> <h5>АНАЛИТИКА</h5> <p>Используйте аналитику для принятия взвешенных бизнес-решений</p> <p><a href="https://web.archive.org/web/20211029062234/https://www.freshworks.com/platform/analytics/">Подробнее</a></p> </div> </div> </div> </a> <a class="card-item " href="/web/20211029062234/https://www.freshworks.com/freddy-ai/" data-filter="card-item"> <div class="card-box col-sm-4 col-md-3 resource-casestudy"> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://web.archive.org/web/20211029062234/https://website-assets-fw.freshworks.com/attachments/cks8wq8c30fjqikfzkvzmhjal-reskin-illustration-all-recovered-10.svg" data-srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cks8wq8c30fjqikfzkvzmhjal-reskin-illustration-all-recovered-10.svg" src="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cks8wq8c30fjqikfzkvzmhjal-reskin-illustration-all-recovered-10.svg" srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cks8wq8c30fjqikfzkvzmhjal-reskin-illustration-all-recovered-10.svg 2x"/> <img class="original-image fadeIn resources-box-image width-auto " alt="" title="" src="/web/20211029062234im_/https://www.freshworks.com/ru/platform/" srcset=""/> </div> </div> <div class="resource-box-right "> <h5>БОТ FREDDY</h5> <p>Предугадывайте нужды и потребности клиентов</p> <p><a href="https://web.archive.org/web/20211029062234/http://freshworks.com/freddy-ai/">Узнать больше</a></p> </div> </div> </div> </a> <a class="card-item " href="/web/20211029062234/https://www.freshworks.com/platform/neo-admin-center/" target=""_blank"" data-filter="card-item"> <div class="card-box col-sm-4 col-md-3 resource-casestudy"> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://web.archive.org/web/20211029062234/https://website-assets-fw.freshworks.com/attachments/cks8wr2r60fk2ikfz5ftfkp42-reskin-illustration-all-recovered-09.svg" data-srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cks8wr2r60fk2ikfz5ftfkp42-reskin-illustration-all-recovered-09.svg" src="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cks8wr2r60fk2ikfz5ftfkp42-reskin-illustration-all-recovered-09.svg" srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cks8wr2r60fk2ikfz5ftfkp42-reskin-illustration-all-recovered-09.svg 2x"/> <img class="original-image fadeIn resources-box-image " alt="" title="" src="/web/20211029062234im_/https://www.freshworks.com/ru/platform/" srcset=""/> </div> </div> <div class="resource-box-right "> <h5>АДМИНИСТРАТИВНЫЙ ЦЕНТР NEO</h5> <p>Централизованная идентификация, доступ и безопасность</p> <p><a href="https://web.archive.org/web/20211029062234/http://freshworks.com/platform/neo-admin-center/">Узнать больше</a></p> </div> </div> </div> </a> <a class="card-item " href="/web/20211029062234/https://www.freshworks.com/platform/unified-customer-record/" data-filter="card-item"> <div class="card-box col-sm-4 col-md-3 resource-casestudy"> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://web.archive.org/web/20211029062234/https://website-assets-fw.freshworks.com/attachments/cks8wrtt6009vf7g0imzhrj0o-reskin-illustration-all-recovered-07.svg" data-srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cks8wrtt6009vf7g0imzhrj0o-reskin-illustration-all-recovered-07.svg" src="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cks8wrtt6009vf7g0imzhrj0o-reskin-illustration-all-recovered-07.svg" srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cks8wrtt6009vf7g0imzhrj0o-reskin-illustration-all-recovered-07.svg 2x"/> <img class="original-image fadeIn resources-box-image " alt="" title="" src="/web/20211029062234im_/https://www.freshworks.com/ru/platform/" srcset=""/> </div> </div> <div class="resource-box-right "> <h5>ЕДИНАЯ БАЗА ДАННЫХ КЛИЕНТОВ</h5> <p>Единый источник информации о клиентах</p> <p><a href="https://web.archive.org/web/20211029062234/https://freshworks.com/platform/unified-customer-record/">Узнать больше</a></p> </div> </div> </div> </a> <a class="card-item " href="/web/20211029062234/https://www.freshworks.com/platform/events-and-notifications/" data-filter="card-item"> <div class="card-box col-sm-4 col-md-3 resource-casestudy"> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://web.archive.org/web/20211029062234/https://website-assets-fw.freshworks.com/attachments/cks8wsnf000amf7g0sdvybo8e-reskin-illustration-all-recovered-15.svg" data-srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cks8wsnf000amf7g0sdvybo8e-reskin-illustration-all-recovered-15.svg" src="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cks8wsnf000amf7g0sdvybo8e-reskin-illustration-all-recovered-15.svg" srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cks8wsnf000amf7g0sdvybo8e-reskin-illustration-all-recovered-15.svg 2x"/> <img class="original-image fadeIn resources-box-image " alt="" title="" src="/web/20211029062234im_/https://www.freshworks.com/ru/platform/" srcset=""/> </div> </div> <div class="resource-box-right "> <h5>УВЕДОМЛЕНИЯ</h5> <p>Создавайте бессерверные, масштабируемые и настраиваемые приложения</p> <p><a href="https://web.archive.org/web/20211029062234/https://freshworks.com/platform/events-and-notifications/">Узнать больше</a></p> </div> </div> </div> </a> <a class="card-item " href="https://web.archive.org/web/20211029062234/https://www.freshworks.com/platform/neo-collaboration-platform/" target=""_blank"" data-filter="card-item"> <div class="card-box col-sm-4 col-md-3 resource-casestudy"> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://web.archive.org/web/20211029062234/https://website-assets-fw.freshworks.com/attachments/cks8wtfpr00b5f7g0640ng5ad-reskin-illustration-all-recovered-16.svg" data-srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cks8wtfpr00b5f7g0640ng5ad-reskin-illustration-all-recovered-16.svg" src="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cks8wtfpr00b5f7g0640ng5ad-reskin-illustration-all-recovered-16.svg" srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cks8wtfpr00b5f7g0640ng5ad-reskin-illustration-all-recovered-16.svg 2x"/> <img class="original-image fadeIn resources-box-image " alt="" title="" src="/web/20211029062234im_/https://www.freshworks.com/ru/platform/" srcset=""/> </div> </div> <div class="resource-box-right "> <h5>СОВМЕСТНАЯ РАБОТА</h5> <p>Многоканальное взаимодействие с учетом контекста</p> <p><a href="https://web.archive.org/web/20211029062234/https://www.freshworks.com/platform/neo-collaboration-platform/">Узнать больше</a></p> </div> </div> </div> </a> </div> </div> </section> <section id="contact" data-text-list="[]" data-scroll-target="#contact" class=" align-center "> <div class="container banner-content l-banner " data-scroll-target="contact"> <h2 class="align-center">Обсудим детали?</h2> <p class="sub-text">Мы покажем вам новые возможности роста! Заполните эту форму, и представитель Freshworks свяжется с вами в скором времени.</p> <div class="pt-sm pb-sm p-relative"> <div class="form-wrapper animate-form-wrapper "> <div class="align-center" data-form-heading> </div> <form class="generic-form form-field-container" data-target="" data-tracking="freshmarketer" data-functionality="feedback" data-gatarget=""> <input type="hidden" class="custom-inputs type-freshmarketer" name="Marketing Campaign" data-custom-value="PMM_GLOBAL_PlatformSignup_2020" data-custom-type="static"/> <input type="hidden" class="custom-inputs type-freshmarketer" name="Source" data-custom-value="Web Form" data-custom-type="static"/> <input style="display:none" class="fm-list-id" name="fm-list-id" value="12689"> <input style="display:none" class="fm-asset-id" value="3700005"/> <fieldset> <div class="name-field-wrapper"> <div class="name-field"> <div class="form-field"> <i class="icon-user"></i> <input type="text" name="first-name" class="first-name-form" data-non-alphabets-validate="Введите свою фамилию" data-first-name-required="Укажите имя, чтобы мы знали, как к вам обращаться"/> <label class="form-placeholder">Имя</label> <div class="error-wrapper"></div> </div> </div> <div class="name-field"> <div class="form-field"> <input type="text" name="last-name" class="last-name-form" data-non-alphabets-validate="Введите свою фамилию" data-last-name-required="Поле обязательно к заполнению"/> <label class="form-placeholder">Фамилия</label> <div class="error-wrapper"></div> </div> </div> </div> <div class="form-field"> <i class="icon-email"></i> <input type="email" name="email" class="email-form" data-email-required="Извините, но нам необходим адрес вашей эл. почты для дальнейшей связи" data-email-invalid="Введите действительный адрес эл. почты"> <label class="form-placeholder">Введите адрес эл. почты</label> <div class="error-wrapper"></div> </div> <div class="form-field"> <i class="icon-company"></i> <input type="text" name="company" class="company-form" data-company-min-length="Введите полное название вашей компании"> <label class="form-placeholder">Название компании</label> <div class="error-wrapper"></div> </div> <div class="fworks-custom-dropdown gdpr-form-location hide"> <div class="form-field field-dropdown select-dropdown"> <i class="icon-country-2" id="country-icon"></i> <input type="text" class="dropdown-select-input country-form" placeholder="Please select your country" value="" data-required="true" data-msg="This field is required" readonly> <i class="icon-arrow-down"></i> <div class="error-wrapper"></div> </div> <div class="dropdown-content country-dropdown-content"> <div class="search-input"> <input type="text" class="form-field search-country-input" value=""> <i class="icon-search"></i> </div> <ul class="generic-country-list"></ul> </div> </div> <script type="text/javascript"> FW.onLoad(function () { FW.$('.animate-form-wrapper').addClass('overflow-visible'); FW.$.getJSON('/static-assets/js/data/country-codes.json', function (CountryList) { FW.Utils.FormUtilities.initCountryDropdown(FW.$('.generic-country-list'), CountryList); FW.customDropdown(); }); }); </script> </fieldset> <fieldset> <input type="submit" value="ПОДТВЕРДИТЬ" class="button button--solid button--block"/> <div class="copy_write-text align-center "> <p>Нажав на <strong>ПОДТВЕРДИТЬ</strong>, вы соглашаетесь с нашими условиями и подтверждаете, что прочитали наше Уведомление о конфиденциальности</p> </div> <div class="eu-extra-info "> <label class="checkbox-control cb col-sm-12 promotional-offers"> <input type="checkbox" class="cb-type" name="send_promotions" value="true"> <div class="checkbox-control-indicator"></div><span>I agree to receive electronic marketing communications from Freshdesk and understand I can unsubscribe by clicking the ‘unsubscribe’ link in any email or by contacting Freshdesk. </span> </label> <div class="signup-terms"> Нажав на <strong>ПОДТВЕРДИТЬ</strong>, вы соглашаетесь с нашими условиями и подтверждаете, что прочитали наше Уведомление о конфиденциальности </div> </div> </fieldset> </form> </div> <script type="text/javascript"> FW.onLoad(function () { FW.Utils.FormUtilities.validation('generic-form', 'form-field', FW.Submit.genericForm); FW.enableGDPRCountryDropdown(); }); </script> </div> </div> </section> <section id="" data-scroll-target="" class="l-section"> <div class="l-section-heading align-center "> <h2 class="align-center">Ресурсы</h2> </div> <div class="l-page container l-grid"> <div class="row"> <div class="col-sm-4 col-sm-offset-2"> <a href="https://web.archive.org/web/20211029062234/https://www.youtube.com/watch?v=bZC6SkZ5tl0&feature=youtu.be" target="_blank"> <div class="press-release-item"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://web.archive.org/web/20211029062234/https://website-assets-fw.freshworks.com/attachments/cjw6825mj0bt8x3g0y9gqxjmq-blue-nile.one-half.jpg" data-srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cjw6825mj0bt8x3g0y9gqxjmq-blue-nile.full.jpg 2x" src="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cjw6825mj0bt8x3g0y9gqxjmq-blue-nile.one-sixth.jpg" srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/cjw6825mj0bt8x3g0y9gqxjmq-blue-nile.one-sixth.jpg 2x"/> <img class="original-image fadeIn " alt="Blue Nile, an online jewelry store, talks about using Freshdesk by Freshworks to manage data inputs." title="" src="/web/20211029062234im_/https://www.freshworks.com/ru/platform/" srcset=""/> </div> <div class="align-center press-release-title"> <h6>Blue Nile обеспечивает быструю обработку заявок благодаря быстрому доступу к данным</h6> <h6><a href="https://web.archive.org/web/20211029062234/https://www.youtube.com/watch?v=bZC6SkZ5tl0&feature=youtu.be">Смотреть видео</a></h6> </div> </div> </a> </div> <div class="col-sm-4 "> <a href="https://web.archive.org/web/20211029062234/https://www.youtube.com/watch?v=_IUf6SH9sPg&feature=emb_logo" target="_self"> <div class="press-release-item"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://web.archive.org/web/20211029062234/https://website-assets-fw.freshworks.com/attachments/ck92xc7s703wbfnfzd0157g52-tejas-aws-interview.one-half.jpg" data-srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/ck92xc7s703wbfnfzd0157g52-tejas-aws-interview.full.jpg 2x" src="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/ck92xc7s703wbfnfzd0157g52-tejas-aws-interview.one-sixth.jpg" srcset="https://web.archive.org/web/20211029062234im_/https://website-assets-fw.freshworks.com/attachments/ck92xc7s703wbfnfzd0157g52-tejas-aws-interview.one-sixth.jpg 2x"/> <img class="original-image fadeIn " alt="" title="" src="/web/20211029062234im_/https://www.freshworks.com/ru/platform/" srcset=""/> </div> <div class="align-center press-release-title"> <h6>Как Freshworks создает и запускает клиентское ПО с помощью AWS Lambda</h6> <h6><a href="https://web.archive.org/web/20211029062234/https://www.youtube.com/watch?v=ipH4JAP3I68">Смотреть видео</a></h6> </div> </div> </a> </div> </div> </div> </section> <footer> <div class="footer-main"> <div class="footer-navs l-page clearfix-lg"> <div class="row"> <div class="col-md-4 footer-left-section"> <div class="row"> <div class="col-sm-6"> <div class="footer-nav-title footer-nav-title-logo"> <a href="/web/20211029062234/https://www.freshworks.com/"> <img class="logo logo-fworks footer-logo" 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