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Microsoft 365 email and calendar integration guide | Recruiter Help
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href="https://www.linkedin.com/checkpoint/lg/login?session_redirect=https%3A%2F%2Fwww%2Elinkedin%2Ecom%2Fhelp%2Frecruiter%2Fanswer%2Fa1506756&trk=help_me_menu" data-test-id="me-menu-sign-in"> Sign in </a> </div> </div> <a class="site-navigation__sign-in artdeco-button artdeco-button--2 artdeco-button--secondary artdeco-button--inverse mobile-excluded" href="https://www.linkedin.com/checkpoint/lg/login?session_redirect=https%3A%2F%2Fwww%2Elinkedin%2Ecom%2Fhelp%2Frecruiter%2Fanswer%2Fa1506756" data-test-id="sign-in-button">Sign in</a> </nav> </div> </header> <main role="main" tabindex="-1" id="a11y-main" class="layout layout--one-column" aria-label="Help content" data-inert-toggle-target="me-menu-inert-toggle-target"> <div class="article-details-page"> <div class="hue-page-heading" data-test-selector="heading-container"> <div class="page-width-content"> <h2 class="hue-page-heading__title hue-default-color t-24 t-bold" data-test-selector="heading-title"> Microsoft 365 email and calendar integration guide </h2> <span class="hue-default-secondary-color t-14" data-test-selector="relativeTime-container"> Last updated: 3 weeks ago </span> </div> </div> <div class="page-width-content article-details-content"> <div class="article-details-content__main"> <article data-test-selector="article" data-article-source="urn:li:helpCenterArticle:(1506756,LITHOGRAPH)"> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p>As an IT admin, you can enable the interview scheduling and email syncing features for your organization's LinkedIn Recruiter users with Microsoft 365.</p><p><strong>NOTE:</strong> All in-line links open in a new window.</p><p>For more detailed information on technical integrations or security, please refer to <a rel="" href="https://www.linkedin.com/help/recruiter/answer/a1506755" target="_self">Email syncing Recruiter Admin FAQ</a> and <a rel="" href="https://www.linkedin.com/help/recruiter/answer/a1506754" target="_self">Data and privacy for email and calendar integrations FAQ</a>.</p> </div> <div class="article-content-callout article-content-callout__background--permission" data-test-selector="callout-container"> <div> <h3 class="t-16 article-content-callout__headline" data-test-selector="callout-headline"> Who can use this feature? </h3> <div class="article-content-callout__text-rich-description t-14 article-content-callout__text-rich-description--hue" data-test-selector="callout-rich-description"> <p></p><p></p><p></p>The email and calendar integration is compatible with Microsoft 365 only (not hybrid or on-premise deployments). Each user that authorizes their email or calendar integration must have a Microsoft 365 (Exchange Online) deployment. Microsoft doesn’t allow hybrid deployments or on-premise to access calendar and mailbox APIs. (Hybrid means that exchange runs on a server that's physically present at your office and that server has a connection to Microsoft's servers to support use of the API. Cloud means that everything runs on Microsoft servers.) <p></p><p></p><p></p> </div> </div> <!----> </div> <div class="article-content-callout article-content-callout__background--note" data-test-selector="callout-container"> <div> <h3 class="t-16 article-content-callout__headline" data-test-selector="callout-headline"> Here's a tip </h3> <div class="article-content-callout__text-rich-description t-14 article-content-callout__text-rich-description--hue" data-test-selector="callout-rich-description"> <p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p>We’re gradually making the Email Connect experience available, and you might not have access to it at this time. This feature enables the ability for end users to send emails directly from within LinkedIn Recruiter, complementing the existing email viewing capabilities. Email Connect is currently only available for Microsoft 365.<br> <p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p> </div> </div> <!----> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p>To do the steps outlined in this guide, you should have an Entra ID (formerly Azure) user account with one of the following roles:</p> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <ul><li>Global Administrator or Privileged Role Administrator, for granting consent for apps requesting any permission, for any API.</li><li>Cloud Application Administrator or Application Administrator, for granting consent for apps requesting any permission for any API, except Entra ID (formerly Azure) Graph or Microsoft Graph app roles (application permissions).</li><li>A custom directory role that includes the permission to grant permissions to applications, for the permissions required by the application.</li></ul> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <h2>Application Information: </h2><ul><li>App Name: LinkedIn Talent Solutions Email and Calendar Connector</li><li>Application ID: 3ae578ef-eccd-459d-a27c-24ea570d79f9</li><li>Application has been <a rel="" href="https://learn.microsoft.com/en-us/azure/active-directory/develop/publisher-verification-overview" target="_self">publisher verified</a>. When an app has a verified publisher, this means that the organization that publishes the app has been verified as authentic by Microsoft.</li></ul> </div> <div class="article-content-callout article-content-callout__background--note" data-test-selector="callout-container"> <div> <h3 class="t-16 article-content-callout__headline" data-test-selector="callout-headline"> Here's a tip </h3> <div class="article-content-callout__text-rich-description t-14 article-content-callout__text-rich-description--hue" data-test-selector="callout-rich-description"> <p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p>The LinkedIn Talent Solutions Email and Calendar Connector won't be in the Entra ID (formerly Azure) application gallery. You’ll need to follow the steps below to locate the application.<p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p> </div> </div> <!----> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <h2>Step 1: As an IT Admin, enable LinkedIn Recruiter with the right permissions</h2> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p>Provide the LinkedIn Talent Solutions Email and Calendar Connector application the right permissions to successfully integrate with your Microsoft 365.</p> </div> <div class="article-content-callout article-content-callout__background--note" data-test-selector="callout-container"> <div> <h3 class="t-16 article-content-callout__headline" data-test-selector="callout-headline"> Here's a tip </h3> <div class="article-content-callout__text-rich-description t-14 article-content-callout__text-rich-description--hue" data-test-selector="callout-rich-description"> <p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p>These are a few options that we recommend, and there may be additional ways to grant the application the correct permissions.<p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p> </div> </div> <!----> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p>You can select option A (recommended), option B, option C or option D to enable Recruiter with the appropriate permissions. </p> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p><strong>(Recommended) Option A: </strong>Grant tenant-wide admin consent to the application in Azure Active Directory admin center</p><ul><li>Follow the steps outlined in this article: <a rel="" href="https://learn.microsoft.com/en-us/entra/identity/enterprise-apps/grant-admin-consent?pivots=portal#grant-tenant-wide-admin-consent-in-enterprise-apps" target="_self">Grant tenant-wide admin consent in Enterprise apps</a>. <strong>Note</strong>: If you <a rel="" href="https://learn.microsoft.com/en-us/entra/identity/enterprise-apps/grant-admin-consent?pivots=portal#construct-the-url-for-granting-tenant-wide-admin-consent" target="_self">construct the URL for granting tenant-wide admin consent</a>, you will run into a faulty error message, " No authorization transaction found in current session," but you will have successfully granted consent.</li><li>Grant the application the requested permissions: <ul><li>Calendars.ReadWrite, Mail.Read, email, offline_access, openid, User.Read, Mail.ReadWrite (Email Connect only), and Mail.Send (Email Connect only)</li><li>For justification for why we need these permissions, please review <a rel="" href="https://www.linkedin.com/help/recruiter/answer/a1506755" target="_blank">Email syncing Recruiter Admin FAQ</a> and <a rel="" href="https://www.linkedin.com/help/recruiter/answer/a1506754" target="_blank">Data and privacy for email and calendar integrations FAQ</a><em>.</em></li></ul></li></ul> </div> <div class="article-content-callout article-content-callout__background--warning" data-test-selector="callout-container"> <div> <h3 class="t-16 article-content-callout__headline" data-test-selector="callout-headline"> Important to know </h3> <div class="article-content-callout__text-rich-description t-14 article-content-callout__text-rich-description--hue" data-test-selector="callout-rich-description"> <p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p>To access the new Email Connect feature, there are two new permissions: Mail.ReadWrite and Mail.Send. These enhanced permissions enable recruiters to not only read and view emails but also send and manage emails directly within LinkedIn Recruiter. Ensure that your IT admins and Recruiter admins review and grant these permissions to take full advantage of the improved email functionalities.<p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p> </div> </div> <!----> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p><strong>Option B. Allow users to self-consent for apps from verified publishers, for selected permissions OR all apps </strong></p><ul><li>Follow the steps outlined in this article: <a rel="" href="https://learn.microsoft.com/en-us/azure/active-directory/manage-apps/configure-user-consent?pivots=portal" target="_blank">Configure how users consent to applications - Microsoft Entra</a> </li><li>Ensure that the “Allow user consent for apps from verified publishers, for selected permissions” or “Allow user consent for apps” is selected and saved. </li><li>If you choose to select the “Allow user consent for apps from verified publishers, for selected permissions” option, you must classify the following permissions as “low risk” for users to self-consent. You can follow the steps outlined here to manage permission classifications: <a rel="" href="https://learn.microsoft.com/en-us/azure/active-directory/manage-apps/configure-permission-classifications?pivots=portal" target="_blank">Configure permission classifications - Microsoft Entra</a> <ul><li><strong>Permissions needed</strong>: Calendars.ReadWrite, Mail.Read, email, offline_access, openid, User.Read, Mail.ReadWrite (Email Connect only), and Mail.Send (Email Connect only)</li><li>For justification for why we need these permissions, see <a rel="" href="https://www.linkedin.com/help/recruiter/answer/a1506754 " target="_self">Data and privacy for email and calendar integrations FAQ</a>.<br> </li></ul></li></ul> </div> <div class="article-content-callout article-content-callout__background--warning" data-test-selector="callout-container"> <div> <h3 class="t-16 article-content-callout__headline" data-test-selector="callout-headline"> Important to know </h3> <div class="article-content-callout__text-rich-description t-14 article-content-callout__text-rich-description--hue" data-test-selector="callout-rich-description"> <p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p>To access the new Email Connect feature, there are two new permissions: Mail.ReadWrite and Mail.Send. These enhanced permissions enable recruiters to not only read and view emails but also send and manage emails directly within LinkedIn Recruiter. Ensure that your IT admins and Recruiter admins review and grant these permissions to take full advantage of the improved email functionalities.<p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p> </div> </div> <!----> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p><strong>Option C. Grant tenant-wide admin consent to the application from the application itself </strong></p><ul><li>A Recruiter Admin should select Microsoft 365 as their provider in <strong>Company Settings</strong> > <strong>Email & calendar</strong></li><li>A Recruiter Admin will need to add an Azure IT admin as a user on the Recruiter contract</li><li>The Azure IT admin should navigate to <strong>Product settings</strong> > <strong>Account settings</strong> > <strong>Email & calendar</strong> > <strong>Authorize work email</strong> > <strong>Authorize</strong><ul><li>When authorizing, a pop-up will appear from Azure regarding permissions requested by the application. The admin should check the <strong>Consent on behalf of your organization</strong> box and select <strong>Accept</strong>. </li></ul></li><li><strong>Note</strong>: This option would require the “Allow user consent for apps” or “Allow user consent for apps from verified publishers, for selected permissions” to be turned on in option B.<br> </li></ul> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <h2>Step 2: Assign groups or users to the application to limit access</h2> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <ul> <li>Set who should get access to the application by following: <a rel="" href="https://learn.microsoft.com/en-us/azure/active-directory/manage-apps/assign-user-or-group-access-portal?pivots=portal" target="_self">Assign users and groups to an application</a> </li> <li>We recommend that you grant access to a group that can be managed easily in your organization</li> </ul> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p>Now, after the Recruiter admin has selected <strong>Microsoft Office 365</strong> as the provider for their Recruiter dashboard by following the steps in <a rel="" href="https://www.linkedin.com/help/recruiter/answer/a1510772" target="_blank">Enable email and calendar integrations as an Admin in Recruiter</a>, users should be able to authorize their email syncing and scheduling services by following the steps in <a rel="" href="https://www.linkedin.com/help/recruiter/answer/a1505772" target="_blank">Authorize your email and calendar settings in Recruiter</a>.</p> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <h3>Email Connect</h3> </div> <div class="article-content-callout article-content-callout__background--permission" data-test-selector="callout-container"> <div> <h3 class="t-16 article-content-callout__headline" data-test-selector="callout-headline"> Who can use this feature? </h3> <div class="article-content-callout__text-rich-description t-14 article-content-callout__text-rich-description--hue" data-test-selector="callout-rich-description"> <p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p>We’re gradually making the Email Connect feature available, and you might not have access to it at this time.<br> <p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p> </div> </div> <!----> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p>After the Recruiter admin has selected Microsoft 365 as the provider for their Recruiter dashboard by following the steps in <a rel="" href="https://www.linkedin.com/help/recruiter/answer/a1506755" target="_blank">Email syncing Recruiter Admin FAQ</a>, users should be able to authorize their email syncing and scheduling services by following the steps in <a rel="" href="https://www.linkedin.com/help/recruiter/answer/a1511762 " target="_blank">Email syncing Recruiter user FAQ</a>.</p> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <h2>Related tasks</h2><ul><li><a rel="" href="https://www.linkedin.com/talent/home" target="_self">Sign in to Recruiter</a></li><li><a rel="" href="https://www.linkedin.com/help/recruiter/answer/a1510772" target="_self">Enable email and calendar integrations as an Admin in Recruiter</a><br> </li></ul><h2>Learn more</h2><ul><li><a rel="" href="https://www.linkedin.com/help/recruiter/answer/a1506755" target="_self">Email syncing Recruiter Admin FAQ</a></li><li><a rel="" href="https://www.linkedin.com/help/recruiter/answer/a1506754" target="_self">Data and privacy for email and calendar integrations FAQ</a></li><li><a rel="" href="https://www.linkedin.com/help/recruiter/answer/a5938407" target="_self">Hiring Integrations in Recruiter</a></li></ul> </div> </article> <!----><!----> <div class="placeholder " id="helpfulness-rating"> </div> </div> <div class="article-details-content__delimiter"></div> <aside class="article-details-content__aside"> <div class="article-details-content__tags"> <h3 id="tagged-header" class="hue-web__header--aside t-bold t-16" data-test-selector="topicTags-header"> Tagged in </h3> <ul class="pill-list article-page-pill-list hue-artdeco-pill" data-test-selector="topicTags-container"> <li class="pill-list__item" id="topic-link-a101040" data-test-selector="topicTags-list-item"> <a class="pill basePadding label" href="/help/recruiter/topic/a101040" data-test-selector="topic-tag-link" aria-describedby="tagged-header"> <span 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