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class="item-name">Documents</p> </div> </a> </div> </div> </div> <div class="support-block section-margin-bottom"> <div class="container"> <div class="text-block text-center"> <h2 class="title">Contact our Support team</h2> <p class="text">Still need help? 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We will get back to you as soon as we can.</p> </div> </div> </div> <div class="title-text-contacts-block section-margin-bottom"> <div class="container"> <div class="text-block text-center"> <h2 class="title">Get in touch with Readdle</h2> <p class="text">For inquiries beyond product support, here’s how you can connect with the right team:</p> </div> <div class="list"> <div class="list-item"> <div class="top-block"> <span class="icon media-and-marketing"></span> <p class="text">Media and marketing questions</p> </div> <a href="mailto:pr@readdle.com" class="btn-link custom-btn white" > Get in touch</a> </div> <div class="list-item"> <div class="top-block"> <span class="icon partnerships-and-licensing"></span> <p class="text">Partnerships and licensing</p> </div> <a href="mailto:enterprise@readdle.com" class="btn-link custom-btn white" > Connect with us</a> </div> <div class="list-item"> <div class="top-block"> <span class="icon beta-program"></span> <p class="text">Join our Beta program licensing</p> </div> <a href="mailto:insight@readdle.com" class="btn-link custom-btn white" > Sign up</a> </div> </div> </div> </div></div> <div class="footer black"> <div class="container"> <div class="footer-top-block"> <div class="footer-menu"> <h3>Company</h3> <ul class="menu-container menu-1"> <li><a href="/blog">Blog</a></li> <li><a href="/about">About us</a></li> <li><a href="/careers">Careers</a></li> <li><a href="/press">Press</a></li> <li> <a class="current" href="/support"> Support </a> </li> </ul> </div> <div class="footer-menu"> <h3>Products</h3> <ul class="menu-container menu-2"> <li><a href="https://pdfexpert.com">PDF Expert</a></li> <li><a href="/documents">Documents</a></li> <li><a href="https://sparkmailapp.com">Spark</a></li> <li><a href="/calendars">Calendars</a></li> <li><a href="/scannerpro">Scanner Pro</a></li> <li><a href="https://fluix.io" target="_blank">Fluix</a></li> </ul> </div> <div class="right-block"> <a href="https://readdle.com" class="footer-logo"></a> <div class="footer-lang"> <select id="footer-lang" onchange="location = this.value"> <option value="/support" selected> English </option> <option value="/de/support" > Deutsch </option> <option value="/es/support" > Español </option> <option value="/fr/support" > Français </option> <option value="/it/support" > Italiano </option> <option value="/ja/support" > 日本語 </option> <option value="/pt/support" > Português </option> <option value="/zh/support" > 简体中文 </option> <option value="/uk/support" > Українська </option> </select> </div> <div class="footer-social"> <a href="https://dribbble.com/Readdle" class="dribble" target="_blank" rel="nofollow"></a> <a href="https://facebook.com/Readdle" class="fb" target="_blank" rel="nofollow"></a> <a href="https://twitter.com/Readdle" class="twitter" target="_blank" rel="nofollow"></a> <a href="https://www.instagram.com/Readdle/" class="instagram" target="_blank" rel="nofollow"></a> <a href="https://www.youtube.com/user/ReaddleLive/videos" class="youtube" target="_blank" rel="nofollow"></a> <a href="https://www.linkedin.com/company/readdle/" class="linkedin" target="_blank" rel="nofollow"></a> </div> </div> </div> <div class="footer-bottom-block"> <div class="copyright"> Copyright © 2007 - 2025 Readdle Limited. <br /> Apple, the Apple logos, MacBook, iPad, iPhone, Apple Watch, and Apple Vision Pro are trademarks of Apple Inc., registered in the U.S. and other countries. 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