CINXE.COM
Account - FAQ - Plurk
<!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <title>Account - FAQ - Plurk</title> <link rel="dns-prefetch" href="//avatars.plurk.com"> <link rel="dns-prefetch" href="//emos.plurk.com"> <link rel="dns-prefetch" href="//images.plurk.com"> <link rel="dns-prefetch" href="//imgs.plurk.com"> <link rel="dns-prefetch" href="//s.plurk.com"> <link rel="dns-prefetch" href="//cdnjs.cloudflare.com"> <link rel="preconnect" href="https://s.plurk.com"> <link rel="icon" type="image/x-icon" href="/favicon.ico"> <link rel="icon" size="32x32" type="image/png" href="/favicon.png"> <link rel="icon" size="192x192" type="image/png" href="/favicon-192x192.png"> <link rel="icon" size="512x512" type="image/png" href="/favicon-512x512.png"> <link rel="apple-touch-icon" size="180x180" type="image/png" href="/apple-touch-icon.png"> <link rel="manifest" href="/manifest.webmanifest"> <meta name="application-name" content="Plurk"/> <meta name="msapplication-TileColor" content="#AA460F"/> <meta name="msapplication-TileImage" content="https://s.plurk.com/5a2bce3cc2270c8287f7.png"/> <meta property="og:type" content="website" /> <meta property="og:title" content="Account - FAQ - Plurk" /> <meta property="og:image" content="https://s.plurk.com/2c1574c02566f3b06e91.png"/> <meta property="fb:app_id" content="47804741521"/> <meta http-equiv="X-UA-Compatible" content="IE=edge, chrome=1" /> <meta name="verify-v1" content="iBRwaQ/3d4NoF1uaa2SAfCJ962ORry1TE8/4XxtIbHk=" /> <meta name="viewport" content="user-scalable=no, initial-scale=1.0, maximum-scale=1.0, width=device-width"> <script type="text/javascript" src="https://s.plurk.com/ef601287f5c650e7a9c9.js"></script> <script type="text/javascript" src="https://s.plurk.com/043eb9b13fa9ee6d7d60.js"></script> <script type="text/javascript" src="https://s.plurk.com/df8ad868ef05e65d0132.js"></script> <script type="text/javascript" src="https://cdnjs.cloudflare.com/ajax/libs/jquery/3.3.1/jquery.min.js" integrity="sha512-+NqPlbbtM1QqiK8ZAo4Yrj2c4lNQoGv8P79DPtKzj++l5jnN39rHA/xsqn8zE9l0uSoxaCdrOgFs6yjyfbBxSg==" crossorigin="anonymous"></script> <script>window.jQuery || document.write('<script type="text/javascript" src="https://s.plurk.com/jquery-3.3.1.min.js" integrity="sha512-+NqPlbbtM1QqiK8ZAo4Yrj2c4lNQoGv8P79DPtKzj++l5jnN39rHA/xsqn8zE9l0uSoxaCdrOgFs6yjyfbBxSg==" crossorigin="anonymous">\x3C/script>')</script> <link rel="stylesheet" type="text/css" href="https://cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/css/font-awesome.min.css" integrity="sha512-ZfKn7az0YmtPUojZnRXO4CUdt3pn+ogBAyGbqGplrCIR5B/tQwPGtF2q29t+zQj6mC/20w4sSl0cF5F3r0HKSQ==" crossorigin="anonymous"/> <link rel="stylesheet" type="text/css" href="https://s.plurk.com/c848c8ba5d0a322cb8d1.css"/> <script type="text/javascript" src="https://cdnjs.cloudflare.com/ajax/libs/sweetalert/2.1.2/sweetalert.min.js" integrity="sha512-AA1Bzp5Q0K1KanKKmvN/4d3IRKVlv9PYgwFPvm32nPO6QS8yH1HO7LbgB1pgiOxPtfeg5zEn2ba64MUcqJx6CA==" crossorigin="anonymous"></script> <script type="text/javascript" src="https://cdnjs.cloudflare.com/ajax/libs/handlebars.js/1.3.0/handlebars.min.js" integrity="sha512-M6+BzVc9Kx1Nc9C1WLtDPh852QE/HwTQqL/ntzpzCIF5ZmObBX2/zmPxjFzyiw1izK+xFqJsl/ckoWtTgIrBRg==" crossorigin="anonymous"></script> <!--[if lt IE 9]> <script src="//cdnjs.cloudflare.com/ajax/libs/html5shiv/3.6.2/html5shiv.js"></script> <![endif]--> <script type="text/javascript" src="https://s.plurk.com/621a5cbd66c1ad116e38.js" integrity="sha512-ew99Uy1lft5FQp3IBmWlL0KnYlz5Via2iSvzDSzzSZ0oqYwsX30YF9qkrXyuxvNYRCIh7vVYUgQZQtXi1EVPhw==" crossorigin="anonymous"></script> <!-- Google tag (gtag.js) --> <script async src="https://www.googletagmanager.com/gtag/js?id=G-15X0DLSVWS"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-15X0DLSVWS', {}); </script> <script> /*<![CDATA[*/ function $static_path(path) { return '//assets.plurk.com' + path; } function $theme_path(path) { return '//assets.plurk.com/static/theme/v5/' + path; } window.LANG = 'en'; var GLOBAL={"session_user": null, "page_user": null} /*]]>*/ </script> <script type="text/javascript" src="https://s.plurk.com/327ab9878e27f509add5.js"></script> <script type="text/javascript" src="https://s.plurk.com/ef601287f5c650e7a9c9.js"></script> <script type="text/javascript" src="https://s.plurk.com/043eb9b13fa9ee6d7d60.js"></script> <script type="text/javascript" src="https://s.plurk.com/b11caa5018b19ff11fa4.js"></script> <link rel="stylesheet" type="text/css" href="https://s.plurk.com/e92347a26a7c82e5f18f.css"/> <link rel="stylesheet" type="text/css" href="https://s.plurk.com/704050498d2317f402ac.css"/> <script type="text/javascript"> if(window != top && window.location.toString().indexOf("/_comet/") == -1) { //Inside an iframe top.location.href = location.href; } </script> <script type="text/javascript" src="https://s.plurk.com/ef601287f5c650e7a9c9.js"></script> <script type="text/javascript" src="https://s.plurk.com/327ab9878e27f509add5.js"></script> <script type="text/javascript" src="https://s.plurk.com/043eb9b13fa9ee6d7d60.js"></script> <script type="text/javascript" src="https://s.plurk.com/e0fc5987892fc92dd952.js"></script> <link rel="stylesheet" type="text/css" href="https://s.plurk.com/e92347a26a7c82e5f18f.css"/> <link rel="stylesheet" type="text/css" href="https://s.plurk.com/1324eef034b075f5fcce.css"/> <script type="text/javascript" src="https://s.plurk.com/ef601287f5c650e7a9c9.js"></script> <script type="text/javascript" src="https://s.plurk.com/adad3a958e17b0329f1c.js"></script> <link rel="stylesheet" type="text/css" href="https://s.plurk.com/671635e82d04d9540250.css"/> </head> <body class="html5 nologin help "> <div id="layout_body"> <div id="top_bar" class="clearfix"> <div class="bar-color"></div> <div id=top-bar-main> <ul class="item-container"> <li id="navbar-portal" class="item tab portal"> <div id="bar-portal"> <i class="bar-icon pif-topplurk"></i> </div> </li> <li id="navbar-search" class="item hideMobile portal nohover"> <div> <input type='text' placeholder='want to find?' /> <i class="bar-icon pif-search"></i> </div> </li> </ul> </div> <div id=top-bar-title> <div id="plurk_logo" class="nohover"> <a href="/" class="pif-plurklogo"></a> </div> </div> <div id=top-bar-user> <ul class="item-container"> <li id="navbar-login" class="item"> <a href="/login?r=" id="bar-login">Sign in</a> </li> <li id="navbar-register" class="item item-reversed item-round hideMobile"> <a href="/signup" id="bar-register">Register your plurk account for free</a> </li> </ul> </div> </div> <div id="layout_content_html" class="_lch_"> <div id="layout_content" class="_lc_ clearfix "> <div id="front-holder" class="clearfix"> <div id="front-header" class="clearfix"> <div class="help-img"></div> <div class="logo pif-plurk"></div> <div id="front-title">FAQ</div> <div class="faq-tabs"> <a href="/help/en/plurk">Plurk</a> <a href="/help/en/timeline">Timeline</a> <a href="/help/en/plurk-society">Plurk society</a> <a href="/help/en/plurk-coins">Plurk Coins</a> <a href="/help/en/more-functions">More Functions</a> <a href="/help/en/account" class="selected">Account</a> <a href="/help/en/plurk-merchandises">Plurk Merchandises</a> <a href="/help/en/anonymous">Anonymous</a> </div> </div> <div id="front-content" class="clearfix"> <article id="faq" class="article cboxAnchor"> <section> <a name="how-do-i-change-the-plurk-id"></a> <h4>How do I change the Plurk ID?</h4> <p>You need to have a Plurk coin enabled to see this option, and additional 5 Plurk coins is needed to change Plurk ID. You can see this option in "Account" from “Settings”.</p> </section> <section> <a name="what-will-happen-to-my-old--plurk-id-after-i-change-it"></a> <h4>What will happen to my old Plurk ID after I change it?</h4> <p>Your all past plurks, friends, et cetera will turn into the new account. <br> <br>You can choose if your old ID automatically redirect to your new ID.</p> </section> <section> <a name="how-do-i-change-the-email-address"></a> <h4>How do I change the email address?</h4> <p>You can change it in the “Settings”→ “Account”. You need to verify your new email address, or it will be fail.</p> </section> <section> <a name="how-do-i-change-my-password"></a> <h4>How do I change my password?</h4> <p>You can change your password in the “Settings”→ “Account”. We suggest you set a different password on Plurk from on other websites, and change your password per six months.</p> </section> <section> <a name="how-can-i-do-if-i-forget-my-password"></a> <h4>How can I do if I forget my password?</h4> <p>You can see a button "Forget My Password" on signing-in page. You need to type your Plurk ID or your email address, and then we'll send an email to change your password.</p> </section> <section> <a name="i-click-the-forget-your-password-button-but-i-still-dont-receive-any-email-what-can-i-do"></a> <h4>I click the "Forget Your Password" button, but I still don't receive any email. What can I do?</h4> <p>Please check your trash can. If you still can't find it, Please tell us through <a href="/contact">Contact Us</a>. We will verify your authentication and help you reset your password.</p> </section> <section> <a name="can-i-use-two-factor-authentication-on-my-plurk-account"></a> <h4>Can I use two-factor authentication on my Plurk account?</h4> <p>Yes, Two-factor authentication is available on Plurk. You can set it it in the “Settings”→ “Account”.</p> </section> <section> <a name="can-i-disable-my-account"></a> <h4>Can I disable my account?</h4> <p>You can disable your account only on Plurk website. You can find this option in the “Settings”→ “Account”. If you want to restart your account, you only need to sign in again.</p> </section> <section> <a name="can-i-delete-my-account"></a> <h4>Can I delete my account?</h4> <p>Though we hope you won't use it, we still have this function. <br>You can delete your account on Plurk website. You can find this option in the "Settings”→ “Account”. <br>After you request to delete your account, your data will be deleted in 15 days. <br>Notice: You can't restore your Plurk account after 15 days. We will not preserve any data from you. Please think twice before doing that.</p> </section> <section> <a name="what-can-i-do-when-my-account-is-blocked"></a> <h4>What can I do when my account is blocked?</h4> <p>You can click <a href="/contact">Contact Us</a> below the website. We will check your account as soon as possible. <br>Notice: Advertisement or client accounts are forbidden.</p> </section> </article> </div> </div> <footer class="clearfix"> <div id="footer"> <ul> <li class="copyright clearfix">© 2008-<span id="footer-year"><script>document.write(new Date().getFullYear())</script><span> Plurk</li> </li> <li><a href="/aboutUs">About</a></li> <li><a href="/brandInfo">Brand Assets</a></li> <li><a href="/terms">Terms</a></li> <li><a href="/privacy">Privacy</a></li> <li><a href="/content-policy">Content Policy</a></li> <li><a href="/help">FAQ</a></li> <li><a href="/contact">Contact Us</a></li> </ul> <div id="languge_selector"> <i class="pif-earth"></i> <i style="display:inline-block"> <form action="/changeLanguage" method="post" name="lang_form"> <input type="hidden" value="" name="from_page" id="lang_from_page" /> <select name="language" onchange="document.getElementById('lang_from_page').value = window.location.href; document.lang_form.submit()"> <option value="en" selected="selected">English</option> <option value="zh_Hant" >中文 (繁體)</option> <option value="zh_Hant_HK" >中文 (香港)</option> <option value="zh_Hans_CN" >中文 (简体)</option> <option value="ja" >日本語</option> <option value="fil" >Filipino</option> <option value="id" >Bahasa Indonesia</option> <option value="ms" >Bahasa Melayu</option> <option value="ru" >Pусский</option> <option value="pt_BR" >Português (Brasil)</option> <option value="hu" >Magyar</option> <option value="fr" >Français</option> <option value="es" >Español</option> <option value="de" >Deutsch</option> <option value="cs" >Čeština</option> <option value="ar" >العربية</option> <option value="ca" >Català</option> <option value="da" >Dansk</option> <option value="el" >Ελληνικά</option> <option value="fa" >فارسی</option> <option value="fi" >Suomi</option> <option value="ga" >Gaeilge</option> <option value="hi" >Hindi</option> <option value="he" >עברית</option> <option value="hr" >Hrvatski</option> <option value="it" >Italiano</option> <option value="nb" >Norsk bokmål</option> <option value="nl" >Nederlands</option> <option value="ko" >한국어</option> <option value="pl" >Polski</option> <option value="ro" >Română</option> <option value="sk" >Slovenský</option> <option value="sv" >Svenska</option> <option value="tr" >Türkçe</option> <option value="uk" >українська</option> <option value="be" >беларуская</option> <option value="th" >ไทย</option> </select> </form> </i> </div> </div> </footer> </div> </div> </div> </body> </html>