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<!DOCTYPE html><html data-wf-domain="webflow.olark.com" data-wf-page="663510bf04c1dd4b7f0bd9b3" data-wf-site="646d3c484b3d75dd99420842" lang="en"><head><meta charset="utf-8"/><title>Pricing</title><meta content="Accessible live chat and chatbot software for sales, marketing and customer support on your website. Start talking to your customers today!" name="description"/><meta content="Pricing" property="og:title"/><meta content="Accessible live chat and chatbot software for sales, marketing and customer support on your website. Start talking to your customers today!" property="og:description"/><meta content="Pricing" property="twitter:title"/><meta content="Accessible live chat and chatbot software for sales, marketing and customer support on your website. 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Plus it's accessible, so all users will have a great experience!<br/></p></div><h3 id="w-node-a2ce6493-f115-3960-17b7-c882fb447ba4-7f0bd9b3" class="heading-style-h4 text-color-navy">Included features:</h3><ul id="w-node-_7f5231fd-3a32-54a4-216e-5f47016c4bf4-7f0bd9b3" role="list" class="pricing_card-list"><li class="text-size-regular">Customizable chatbox</li><li class="text-size-regular">Advanced reporting</li><li class="text-size-regular">Agent groups</li><li class="text-size-regular">Targeted chat</li><li class="text-size-regular">Basic integrations</li><li class="text-size-regular">Comprehensive security</li><li class="text-size-regular">Email and chat support</li><li class="text-size-regular">Built in WCAG 2.1 AA accessibility certification</li></ul></div></div><div id="w-node-_127da298-204b-e80a-350b-9af896130add-7f0bd9b3" class="pricing_card"><div class="pricing_card_content-wrapper"><h2 class="home_card_heading heading-style-h3">Olark Pro</h2><h3 class="heading-style-h5 text-color-purple">Powerful AI and Automation</h3><div id="w-node-_127da298-204b-e80a-350b-9af896130ae8-7f0bd9b3" class="pricing_card-button on-card"><a href="/chatbot-copilot#cp-scroll" class="button is-icon w-inline-block"><div class="icon_button-text">Live Demo</div><div class="icon-1x1-small w-embed"><svg aria-hidden="true" fill='currentColor' role="img" viewBox="0 0 20 21" xmlns="http://www.w3.org/2000/svg"><title>Arrow Right</title><polygon points="16.172 9 10.101 2.929 11.515 1.515 20 10 19.293 10.707 11.515 18.485 10.101 17.071 16.172 11 0 11 0 9"/></svg></div></a></div><div class="pricing_card-paragraph-wrapper"><p class="pricing_card-paragraph text-size-medium">The plan that's perfect for any organization that needs AI-powered automation. We leverage the latest in AI and accessibility to provide a customized chat experience, featuring automated bots.</p></div><h3 class="heading-style-h4 text-color-navy">Everything in Olark Standard, PLUS:</h3><ul role="list" class="pricing_card-list"><li class="text-size-regular">Powerful chatbots, AI & automation</li><li class="text-size-regular">All <a href="/all-powerups">Powerups</a> included</li><li class="text-size-regular">Dedicated account manager</li><li class="text-size-regular">Live training</li><li class="text-size-regular">Professional services including legal and procurement</li><li class="text-size-regular">Video chat, SMS, or call us for help</li><li class="text-size-regular">Custom chat routing</li><li class="text-size-regular">First priority in our support queue</li></ul></div></div></div></div></div></section><section class="section_pricing-customers"><div class="padding-global"><div class="w-layout-blockcontainer container-large w-container"><div class="home_accessible_component"><h2 class="home_accessible_heading heading-style-h3">Trusted by websites around the world </h2><div class="logo_grid"><img class="company_story_logo" src="https://cdn.prod.website-files.com/646d3c484b3d75dd99420842/663d471a64d83caeb9c8b005_University_of_California%2C_Berkeley_logo.svg.png" width="400" height="160" alt="The logo for University of California, Berkeley. The school name is spelled out in navy on a white background." sizes="(max-width: 479px) 77vw, (max-width: 767px) 78vw, (max-width: 991px) 400px, (max-width: 1919px) 15vw, 207.1953125px" id="w-node-cffc778a-1542-ba9e-e13e-ad6f9427d5e6-7f0bd9b3" loading="lazy" srcset="https://cdn.prod.website-files.com/646d3c484b3d75dd99420842/663d471a64d83caeb9c8b005_University_of_California%2C_Berkeley_logo.svg-p-500.png 500w, https://cdn.prod.website-files.com/646d3c484b3d75dd99420842/663d471a64d83caeb9c8b005_University_of_California%2C_Berkeley_logo.svg-p-800.png 800w, https://cdn.prod.website-files.com/646d3c484b3d75dd99420842/663d471a64d83caeb9c8b005_University_of_California%2C_Berkeley_logo.svg-p-1080.png 1080w, https://cdn.prod.website-files.com/646d3c484b3d75dd99420842/663d471a64d83caeb9c8b005_University_of_California%2C_Berkeley_logo.svg-p-1600.png 1600w, https://cdn.prod.website-files.com/646d3c484b3d75dd99420842/663d471a64d83caeb9c8b005_University_of_California%2C_Berkeley_logo.svg-p-2000.png 2000w, https://cdn.prod.website-files.com/646d3c484b3d75dd99420842/663d471a64d83caeb9c8b005_University_of_California%2C_Berkeley_logo.svg.png 2560w"/><img src="https://cdn.prod.website-files.com/646d3c484b3d75dd99420842/663d228f003c8b3a91348a17_covlogo-share.png" loading="lazy" width="400" height="160" alt="The City of Vancouver BC logo" srcset="https://cdn.prod.website-files.com/646d3c484b3d75dd99420842/663d228f003c8b3a91348a17_covlogo-share-p-500.png 500w, https://cdn.prod.website-files.com/646d3c484b3d75dd99420842/663d228f003c8b3a91348a17_covlogo-share-p-800.png 800w, https://cdn.prod.website-files.com/646d3c484b3d75dd99420842/663d228f003c8b3a91348a17_covlogo-share-p-1080.png 1080w, https://cdn.prod.website-files.com/646d3c484b3d75dd99420842/663d228f003c8b3a91348a17_covlogo-share.png 1200w" sizes="(max-width: 479px) 77vw, (max-width: 767px) 78vw, (max-width: 991px) 400px, (max-width: 1919px) 15vw, 207.203125px" class="company_story_logo"/><img src="https://cdn.prod.website-files.com/646d3c484b3d75dd99420842/66437deb3efc19061bb27d42_Fable%20Logo-01.webp" loading="lazy" width="300" height="160" alt="The logo for Fable , a digital accessibility company." srcset="https://cdn.prod.website-files.com/646d3c484b3d75dd99420842/66437deb3efc19061bb27d42_Fable%20Logo-01-p-500.webp 500w, https://cdn.prod.website-files.com/646d3c484b3d75dd99420842/66437deb3efc19061bb27d42_Fable%20Logo-01.webp 600w" sizes="(max-width: 479px) 63vw, (max-width: 991px) 300px, (max-width: 1919px) 15vw, 207.1953125px" class="company_story_logo"/><img src="https://cdn.prod.website-files.com/646d3c484b3d75dd99420842/663d479ea75ae2cb703ae7cc_University_of_Montana_logo.png" loading="lazy" width="400" height="160" alt="The logo for the University of Montana. The outline of a mountain and the words University of Montana in maroon." srcset="https://cdn.prod.website-files.com/646d3c484b3d75dd99420842/663d479ea75ae2cb703ae7cc_University_of_Montana_logo-p-500.png 500w, https://cdn.prod.website-files.com/646d3c484b3d75dd99420842/663d479ea75ae2cb703ae7cc_University_of_Montana_logo-p-800.png 800w, https://cdn.prod.website-files.com/646d3c484b3d75dd99420842/663d479ea75ae2cb703ae7cc_University_of_Montana_logo-p-1080.png 1080w, https://cdn.prod.website-files.com/646d3c484b3d75dd99420842/663d479ea75ae2cb703ae7cc_University_of_Montana_logo-p-1600.png 1600w, https://cdn.prod.website-files.com/646d3c484b3d75dd99420842/663d479ea75ae2cb703ae7cc_University_of_Montana_logo.png 2239w" sizes="(max-width: 479px) 77vw, (max-width: 767px) 78vw, (max-width: 991px) 400px, (max-width: 1919px) 15vw, 207.203125px" class="company_story_logo"/><img src="https://cdn.prod.website-files.com/646d3c484b3d75dd99420842/663d235687a1f8240ba45328_yardi-systems.png" loading="lazy" width="400" height="160" alt="The logo for Yardi, a property management software company." class="company_story_logo"/></div></div><div id="w-node-_66680147-6891-f1fa-08e6-c57fd6441e0a-7f0bd9b3" class="home_accessible_heading heading-style-h3">and thousands more!</div></div></div></section><section class="section_pricing-faqs"><div class="padding-global"><div class="w-layout-blockcontainer container-large w-container"><h2 class="heading-style-h2 text-color-navy text-align-center">You might be wondering...</h2><div class="w-layout-grid pricing_faqs-grid"><div id="w-node-bb1aba8d-0872-377e-4823-44ce45207ee2-7f0bd9b3" class="pricing_faqs-content"><h3 id="w-node-_3c1ad22a-c735-e495-5bbf-f7f98a49f47b-7f0bd9b3" class="heading-style-h4 text-color-purple">How much do PowerUps cost?</h3><p class="text-color-black text-size-regular"><a href="https://www.olark.com/all-powerups"><span class="pricing_faq-link">PowerUps</span></a> are optional add-on features that are priced individually from $29 to $99 per month. You can add a PowerUp to any account — the price does not change based on your team size or type of plan.<br/></p></div><div id="w-node-_83d5bd39-ef55-f2b1-97cf-27984909fe3b-7f0bd9b3" class="pricing_faqs-content"><h3 id="w-node-_83d5bd39-ef55-f2b1-97cf-27984909fe3c-7f0bd9b3" class="heading-style-h4 text-color-purple">Do I have to sign a contract?</h3><p class="text-size-regular">For our regular plan, that's up to you! You can pay month-to-month and cancel at any time, or you can purchase a 1 or 2 year subscription plan. Subscriptions cost less than a month-to-month plan, and are paid in full when you sign up. Our Pro plan includes pro-level features that let you set custom contract terms.<br/></p></div><div id="w-node-_0b30a327-f97c-d451-2b02-4355cff0ef0c-7f0bd9b3" class="pricing_faqs-content"><h3 id="w-node-_0b30a327-f97c-d451-2b02-4355cff0ef0d-7f0bd9b3" class="heading-style-h4 text-color-purple"><strong>Can I install Olark on more than one website?</strong></h3><p class="text-size-regular">Yes! You can add Olark to as <a href="https://www.olark.com/help/domains"><span class="pricing_faq-link">many</span></a> domains and subdomains as you want, and manage chats across all domains from one account — there is no price increase for installing Olark on more than one domain.<br/></p></div><div id="w-node-_54cf6a22-b3a6-892f-744f-2b21eb158ebf-7f0bd9b3" class="pricing_faqs-content"><h3 id="w-node-_54cf6a22-b3a6-892f-744f-2b21eb158ec0-7f0bd9b3" class="heading-style-h4 text-color-purple"><strong>Does Olark have a free account?</strong></h3><p class="text-size-regular">All accounts start on a <a href="https://www.olark.com/signup/create_new_account/trial"><span class="pricing_faq-link">free 14-day trial</span></a>. At the end of your trial, you have the option to downgrade to a free account. The free account includes limited features, one agent, and a maximum of 20 chats per month.<br/></p></div><div id="w-node-_183472ac-0632-0a43-254a-6d9f02bbb593-7f0bd9b3" class="pricing_faqs-content"><h3 id="w-node-_183472ac-0632-0a43-254a-6d9f02bbb594-7f0bd9b3" class="heading-style-h4 text-color-purple"><strong>Does Olark have administrator accounts?</strong></h3><p class="text-size-regular">Olark has two <a href="https://www.olark.com/help/admin-only-account"><span class="pricing_faq-link">role permission levels</span></a>: agents with basic access and agents with administrative access. Role permission options are in account settings — there is no price difference based on role permission.<br/></p></div><div id="w-node-_112c3a68-92df-13b2-ab9e-9cbac9fb101b-7f0bd9b3" class="pricing_faqs-content"><h3 id="w-node-_112c3a68-92df-13b2-ab9e-9cbac9fb101c-7f0bd9b3" class="heading-style-h4 text-color-purple"><strong>Does Olark answer chats for me?</strong></h3><p class="text-size-regular">If you choose a Pro plan, yes! 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