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Customize Your Chatbox | Olark Live Chat Software

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class="collapsible-content"> <li class="tw-border-t tw-border-b tw-border-olark-charcoal"> <a href="https://www.olark.com/ecommerce" class="js-cta tw-text-olark-purple tw-font-semibold tw-inline-block tw-py-2 tw-pl-4" data-cta-name="Dropdown Sales">Increase Sales</a> </li> <li class="tw-border-b tw-border-olark-charcoal"> <a href="https://www.olark.com/live-chat-lead-generation" class="js-cta tw-text-olark-purple tw-font-semibold tw-inline-block tw-py-2 tw-pl-4" data-cta-name="Dropdown Leads">Generate Leads</a> </li> <li class="tw-border-b tw-border-olark-charcoal"> <a href="https://www.olark.com/customer-service" class="js-cta tw-text-olark-purple tw-font-semibold tw-inline-block tw-py-2 tw-pl-4" data-cta-name="Dropdown Customer Service">Provide Great Service</a> </li> <li class="tw-border-b tw-border-olark-charcoal"> <a href="https://www.olark.com/live-chat-for-higher-education" class="js-cta tw-text-olark-purple tw-font-semibold tw-inline-block tw-py-2 tw-pl-4" 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class="tw-border-b tw-border-olark-charcoal"> <a href="https://www.olark.com/login" class="tw-font-semibold tw-inline-block tw-py-2 tw-text-olark-green tw-underline"> Log in </a> </li> <li class=""> <a href="https://www.olark.com/signup/create_new_account/trial" class="tw-text-olark-green tw-underline tw-font-semibold tw-inline-block tw-py-2"> Free trial </a> </li> </ul> </div> </div> </nav> </header> <div class="hidden tw-bg-olark-gray tw-text-olark-charcoal tw-fixed tw-bottom-0 tw-m-0 tw-py-8 tw-w-full tw-rounded-none tw-z-20" id="cookie-consent"> <p class="tw-container tw-mx-auto tw-px-8" id="cookie-consent-message"> Olark uses cookies to give you the best possible experience on our website. By clicking "I like cookies", you agree to our use of them.<br>Refer to our <a href="https://www.olark.com/privacy-policy" class="tw-text-lg tw-leading-snug xl:tw-text-xl tw-font-semibold tw-text-olark-blue tw-underline hover:tw-no-underline" target="_blank">privacy policy</a> for details. <br><a href="#" role="button" class="btn btn-green btn-sm tw-mt-4" id="cookie-consent-accept">I like cookies</a> </p> </div> <span id="post_nav"></span> <main> <div class="tw-font-sans"> <section class="tw-container tw-px-8 tw-mx-auto tw-mt-8 sm:tw-mt-16 tw-flex tw-flex-col lg:tw-flex-row lg:tw-items-center"> <div class="lg:tw-w-1/2 lg:tw-px-8"> <h1 class="tw-mx-auto tw-text-center lg:tw-text-left tw-text-3xl sm:tw-text-4xl md:tw-text-5xl xl:tw-text-7xl sm:tw-max-w-lg md:tw-max-w-4xl xl:tw-max-w-5xl tw-leading-tight md:tw-leading-none tw-font-bold tw-text-olark-purple"> Customize your chat box </h1> <p class="tw-my-4 tw-mx-auto lg:tw-max-w-3xl tw-font-light tw-text-xl tw-leading-snug xl:tw-text-2xl tw-text-olark-charcoal"> Looks aren&#39;t everything...but they sure do help. Customers are more likely to engage with a customized chatbox that&#39;s visually consistent with the rest of your website, so we make it easy to adjust colors, shape, and position — and to update your custom chatbox look and feel as your brand evolves over time. </p> </div> <div class="lg:tw-w-1/2 lg:tw-px-8"> <img src="https://www.olark.com/img/views/features/customization-examples.jpg" class="" alt="graphic showing an Olark chatbox with customization options"> </div> </section> <section class="tw-container tw-px-8 tw-mx-auto tw-flex tw-flex-col lg:tw-flex-row tw-justify-around tw-pt-8 tw-pb-24"> <div class="customize-three-dots"> <div class="three-dots-divider"> <div class="small-dot-one"></div> <div class="small-dot-two"></div> <div class="small-dot-three"></div> </div> </div> <div class="tw-mb-12 lg:tw-mb-0 tw-text-center lg:tw-w-1/3"> <img src="https://www.olark.com/img/views/customization/color-picker.jpg" class="tw-mx-auto tw-object-cover" alt="Our color picker provides advice on picking colors that go together" width="200"> <div class=""> <h2 class="tw-font-semibold tw-text-olark-navy tw-text-2xl tw-leading-tight tw-mb-2"> Choose your colors </h2> <p class="tw-font-light tw-text-lg tw-leading-snug xl:tw-text-xl tw-text-olark-charcoal sm:tw-px-32 md:tw-px-48 lg:tw-px-4 xl:tw-px-8"> Use a color wheel or enter a hex number so your chat box primary and secondary colors match your brand. </p> </div> </div> <div class="tw-mb-12 lg:tw-mb-0 tw-text-center lg:tw-w-1/3"> <img src="https://www.olark.com/img/views/customization/human-chatbox.jpg" class="tw-mx-auto tw-object-cover" alt="" width="200"> <div class=""> <h2 class="tw-font-semibold tw-text-olark-navy tw-text-2xl tw-leading-tight tw-mb-2"> Make your chat box human </h2> <p class="tw-font-light tw-text-lg tw-leading-snug xl:tw-text-xl tw-text-olark-charcoal sm:tw-px-32 md:tw-px-48 lg:tw-px-4 xl:tw-px-8"> Greet your customers with a friendly hello and a smiling avatar. You can customize text that will grab your visitor&#39;s attention, and have your agents upload a headshot. </p> </div> </div> <div class="tw-mb-12 lg:tw-mb-0 tw-text-center lg:tw-w-1/3"> <img src="https://www.olark.com/img/views/customization/same-language.jpg" class="tw-mx-auto tw-object-cover" alt="An illustration of two chat bubbles connected" width="200"> <div class=""> <h2 class="tw-font-semibold tw-text-olark-navy tw-text-2xl tw-leading-tight tw-mb-2"> Speak the same language </h2> <p class="tw-font-light tw-text-lg tw-leading-snug xl:tw-text-xl tw-text-olark-charcoal sm:tw-px-32 md:tw-px-48 lg:tw-px-4 xl:tw-px-8"> We've made it easy to localize your chat app language. Pick from our list of languages like Chinese, Portuguese, or German - or use the <a href='https://www.olark.com/api'>Olark API</a> to customize in another language. </p> </div> </div> </section> <section class=""> <div class="tw-container tw-mx-auto tw-px-8 tw-pt-8 tw-pb-32 tw-text-center"> <h3 class="tw-mb-4 tw-text-center tw-text-3xl lg:tw-text-4xl xl:tw-text-5xl tw-font-bold tw-text-olark-pink"> Shape your customer experience </h3> <p class="tw-mb-8 tw-mx-auto lg:tw-max-w-3xl tw-font-light tw-text-xl tw-leading-snug xl:tw-text-2xl tw-text-olark-charcoal"> We offer a bunch of different ways to customize the shape and appearance of your chat box, including: </p> <div class="tw-flex tw-flex-col sm:tw-flex-row sm:tw-flex-wrap lg:tw-flex-no-wrap tw-justify-around"> <div class="sm:tw-mx-auto sm:tw-w-1/2 lg:1/4 sm:tw-px-8 lg:tw-px-4"> <div class="tw-flex tw-items-center tw-h-40 tw-p-8 tw-my-8 tw-bg-white tw-shadow-xl tw-rounded-lg tw-border tw-border-olark-gray"> <img src="https://www.olark.com/img/views/customization/themes.png" class="customization-themes-img tw-mx-auto" alt="Sun and moon icons" width="140"> </div> <p class="tw-font-light tw-text-lg tw-leading-snug xl:tw-text-xl tw-text-olark-charcoal"> Light or dark background </p> </div> <div class="sm:tw-mx-auto sm:tw-w-1/2 lg:1/4 sm:tw-px-8 lg:tw-px-4"> <div class="tw-flex tw-items-center tw-h-40 tw-p-8 tw-my-8 tw-bg-white tw-shadow-xl tw-rounded-lg tw-border tw-border-olark-gray"> <img src="https://www.olark.com/img/views/customization/position.png" class="customization-position-img tw-mx-auto" alt="Icons showing lower left and lower right placement" width="140"> </div> <p class="tw-font-light tw-text-lg tw-leading-snug xl:tw-text-xl tw-text-olark-charcoal"> Chat box position </p> </div> <div class="sm:tw-mx-auto sm:tw-w-1/2 lg:1/4 sm:tw-px-8 lg:tw-px-4"> <div class="tw-flex tw-items-center tw-h-40 tw-p-8 tw-my-8 tw-bg-white tw-shadow-xl tw-rounded-lg tw-border tw-border-olark-gray"> <img src="https://www.olark.com/img/views/customization/shape.png" class="customization-shape-img tw-mx-auto" alt="Icons showing a button and tab shape" width="160"> </div> <p class="tw-font-light tw-text-lg tw-leading-snug xl:tw-text-xl tw-text-olark-charcoal"> Button or tab shape </p> </div> <div class="sm:tw-mx-auto sm:tw-w-1/2 lg:1/4 sm:tw-px-8 lg:tw-px-4"> <div class="tw-flex tw-items-center tw-h-40 tw-p-8 tw-my-8 tw-bg-white tw-shadow-xl tw-rounded-lg tw-border tw-border-olark-gray"> <img src="https://www.olark.com/img/views/customization/radius.png" class="customization-radius-img tw-mx-auto" alt="Icons showing rounded or square corners" width="130"> </div> <p class="tw-font-light tw-text-lg tw-leading-snug xl:tw-text-xl tw-text-olark-charcoal"> Rounded or sharp corners </p> </div> </div> </div> </section> <section class="tw-text-center tw-bg-olark-pink"> <div class=" tw-relative tw-mx-auto tw-py-16 lg:tw-py-20 lg:tw-max-w-2xl"> <h2 class="tw-text-white tw-antialiased tw-mb-4 tw-text-3xl lg:tw-text-4xl xl:tw-text-5xl tw-font-bold tw-mx-auto sm:tw-max-w-lg lg:tw-max-w-2xl">Your next customer is on your website. Talk to them.</h2> <div class="tw-mt-8 tw-mx-auto tw-text-center"> <a href="https://www.olark.com/signup/create_new_account/trial" class="btn btn-white">Start 2-week trial</a> </div> </div> </section> </div> </main> <footer class="tw-container tw-mx-auto tw-font-light tw-text-lg tw-leading-snug"> <div class="tw-hidden lg:tw-flex tw-flex-col lg:tw-flex-row lg:tw-justify-between lg:tw-px-8 lg:tw-pt-16 lg:tw-pb-8 tw-border-t-2 tw-border-olark-gray lg:tw-border-none"> <div class="tw-mx-auto tw-mt-8 lg:tw-mt-0 lg:tw-w-1/5 lg:tw-order-1"> <a class="tw-px-0 tw-py-2 tw-font-semibold" href="https://www.olark.com/"> <div class="nav-logo tw-w-20 tw-fill-current tw-text-olark-navy"> <svg viewBox="0 0 127 80" aria-label="Olark Logo" role="img"> <title>Olark Logo</title> <g stroke="none" stroke-width="1"> <g class="logo" transform="translate(-50.000000, -5142.000000)" fill-rule="nonzero"> <g transform="translate(50.000000, 5142.000000)"> <path d="M125.275862,52.0021775 C124.793103,52.0625421 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